Royal Flush Environmental Services

Located in Eugene, Oregon

Address: 33977 Hampton Rd, Eugene, OR 97405, United States

Phone: +1 541-687-6764

Rating: 4.3

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Comments

Review 1 (2024-07-27 - Rating: 5)
Great experience! Didnt take that long to get scheduled out here (not close to town). Technicians knew their stuff and helped us understand how to improve the health of our septic system.Clean, efficient knowledgeable and friendly.How I always hope to be treaded as a customer!!Been a customer with them for years now.

Review 2 (2024-08-20 - Rating: 5)
They did a great job replacing old cast iron piping to my septic with new PVC. Scott and Antonio were efficient and hard working. Erin in the office was very knowledgeable. I will be using them anytime I need septic service.

Review 3 (2023-12-03 - Rating: 5)
Royal Flush, under the old ownership, had replaced the drain field when we purchased our home over 20 years ago. They put it in the lowest point of the property, but the County approved, so as a first time home buyer, I didn’t know any different. Well not surprisingly, it has never worked right. Heavy rains meant slow toilets, no laundry and a swamp in our backyard.Replacement has always been on my list, and this was the year to do it. I contacted several contractors in the area, and Royal Flush was not my first choice going in due to my prior experience. After having the typical no call backs, and a “frankly” shocking interaction with other contractors, Royal Flush won my business.They showed up as promised, worked hard to put things back together and finished on time. Now that I have been able to see what happens with our typical winter weather, the new field is already paying for itself. I would 100% recommended Royal Flush(new owners) and they will be my first call for anything they offer.Thanks Sten!

Review 4 (2023-07-29 - Rating: 5)
I had my tank inspected and pumper a couple of weeks ago. Antonio came early and started the camera work. Adam and Tony were not far behind. These guys were professional, polite and cheerfully honest. I appreciated all aspects of their operation and approach to the job. A new baffle was installed and Antonio climbed down in the tank with all the correct PPE that is required and did the work. I didnt hear one negative thing or complaint as I have with other companies. They scoped the main line and the drain line. A special thanks to Antonio for volunteering to stay behind and fill my hole so I wouldnt have to do it. Thanks guys, great job. Ron

Review 5 (2022-07-07 - Rating: 5)
We have used Royal Flush for many years for our routine septic tank pumping and cleaning. This year we had to replace our entire drain field. Jeffs crew came out on time and completed this job in a little over half a day. They answered all my questions, told me exactly what they were doing and gave me instructions on what to do and not do with my new drain field. The crew had years of experience and it showed. I highly recommend Royal Flush for all your septic tank needs.

Review 6 (2023-01-04 - Rating: 5)
Cant say enough good things about Royal Flush. First time pump-and-flush at this property and the tech spent a good amount of time with me explaining the need (or not, in my case) for additives and general maintenance of septic systems and how to manually check whether a pump-and-flush is needed. Plus they show up when they say they will and go to work. Outstanding service!

Review 7 (2020-04-27 - Rating: 5)
My septic system was backing up. After calling several other companies,I was being told it would be a few days before they could make it out. I called Royal Flush late in the day on a Sunday. I received a call back within the hour. They were at my front door less than 12 hours later. Found my tank, got it uncovered and pumped out in less than an hour. Fast and super friendly. Steve and Tony are the best! Thanks Royal Flush!

Review 8 (2022-04-20 - Rating: 5)
We have used Royal Flush for septic tank pumping for the last 15 years. They have always been quick to answer our call to come out and remedy our problem. This time they had more work to do opening the drain lines to our house and installing a pump basin at our rental. Very professional and reasonable charges. Thank you Jeff and crew.

Review 9 (2022-08-09 - Rating: 5)
2 part project, both morning (digging and pumping septic) and afternoon (installing two risers) crews arrived ahead of schedule and completed job in workmanlike professional manner. Given that everything is costly these days, Royal definitely kept cost within reason. Highly recommend this company!

Review 10 (2018-09-20 - Rating: 5)
This company is extraordinary in their efficiency and service. I had called a competitor who made three visits and could not simply find my septic tank and map my leach lines. In less than 1.5 hours, on one visit, Royal flush cleaned both tanks, demo’d and removed an old tank and found and mapped my leach lines. My irrigation and landscape project could now begin. They are so impressive I wish I could use them for my landscape work! My hero’s! You’ve got to see this to believe it.

Review 11 (2022-06-21 - Rating: 5)
Called late afternoon on a Friday, he said he was in the area, and could come by and look. It was not an emergency, but he came back on Monday morning with a crew and got the job done. Very clean cut crew, polite, quick, and didnt leave any mess behind. I highly recommend them.

Review 12 (2022-06-25 - Rating: 5)
I appreciated the communication with the crew leader Bobby and the owner Jerf. They dod a great job on our project. They handled issues from excavation promptly and professionally. Did a great job with repairs that were need and left the project site clean and manicured.

Review 13 (2016-08-22 - Rating: 5)
We needed 3 toilets removed and new installation. Scott arrived, got to work, and took the old toilets away as well as cleaned up. He was professional, courteous and didnt waste time. These guys came out when other plumbers couldnt find time, and the price was very reasonable. Good company for me!

Review 14 (2023-12-14 - Rating: 5)
Antonio came out and diagnosed the problem quickly and accurately. Adam (i think) came out the next morning and pumped out our septic. All good now. Great, professional crew!

Review 15 (2022-08-06 - Rating: 5)
The service provided by the crew at Royal Flush was professional and friendly. They put up with me hangingout the whole time and answered my questions as they came up. I highly recommend them for any septic work and will use them again in the future.

Review 16 (2021-03-17 - Rating: 5)
These guys are top notch. Jeff and Bobby made the whole process of repairing our septic system easy and they were able to finish the project for less than they quoted us. Truly a superb contractor. I could not recommend them more highly.

Review 17 (2022-07-30 - Rating: 5)
They were very easy to work with. They pumped and inspected our septic tank at our vacation house. Everything was handled over the phone, which was so helpful for us. We would highly recommend this company.

Review 18 (2023-12-01 - Rating: 5)
Clever name, professional service. Everyone was polite and did a good job. Pumped our tank and cleared a block in our kitchen pipe.

Review 19 (2020-05-29 - Rating: 5)
I needed a inlet Baffel, so I shopped around and they were $300.00 cheaper than Best! Whom I usually go thru. The guys went beyond,they unclogged my wash room and put a whole new pipeline in ,because they found out why it kept getting clogged!no extra charge! They answered all my questions, very kind and professional!

Review 20 (2022-08-06 - Rating: 5)
Royal Flush provided prompt service, they were very professional, and were willing to answer all of my questions. I especially enjoyed working with Jeff.

Review 21 (2018-10-20 - Rating: 5)
Living out of town, in our case about 50 miles east of Eugene, presents a challenge in itself, with many Eugene/Springfield professionals charging for travel, time and gas. We needed a ditch 30 long and 24 deep dug a.s.a.p., and Royal Flush advised us that a ditch-witch would be insufficient. Due to being up here already working on a neighbors property, the employee on a small backhoe who dug out our ditch (full of rocks, some quite large), reduced our cost by $100! We got the ditch done quickly and safely, and they fit us in on short notice, allowing us to move forward on our project before the autumn rains. We certainly appreciate their friendly demeanor, honesty and professionalism! Thank you, Royal Flush!

Review 22 (2022-06-22 - Rating: 5)
Royal Flush went the extra mile to get our job done. Can’t thank them enough for persevering to a solution to our new septic system and orchestrating the whole process to completion.

Review 23 (2019-12-16 - Rating: 5)
They came out with in a few hours of me calling them. Had the drain fixed with in a short time and did not cost an arm and leg. Also has a 30 day guarantee

Review 24 (2022-06-21 - Rating: 5)
We needed a complete septic with a new drain field. We called Royal Flush and they were as concerned as we were about our problem. Very professional and on the job asap.

Review 25 (2022-08-05 - Rating: 5)
The Technicians showed up on time and got right to work. They repaired my drain field in half a day!

Review 26 (2024-01-13 - Rating: 5)
Came in for an emergency pumping on a Saturday. Found I had a failed inlet. Got my house and family back to normal quickly. Very friendly and informative throughout the experience.

Review 27 (2022-08-01 - Rating: 5)
Driver was super knowledgeable so very informative & was good at what he does.Thanks for the hard work!

Review 28 (2021-05-23 - Rating: 5)
I choose this company every time my clients need a septic inspection or pumping. Customer service is awesome.

Review 29 (2023-10-20 - Rating: 5)
We called Royal Flush at 7:30 in the AM for some standing water/draining problems that we thought could be associated with our septic. They arrived around 9 AM the same day, diagnosed and fixed the problem (ended up being a blockage of the mainline - dont believe it when they say flushable wipes!), recommended some options for a more permanent fix and were gone within an hour and everything seems to be working good as new.

Review 30 (2019-06-28 - Rating: 5)
Great people and a fair price. I would use them again without a second thought. Thank you!

Review 31 (2023-08-13 - Rating: 5)
The guys were very friendly and knowledgeable. Quick and efficient.

Review 32 (2021-06-11 - Rating: 5)
I always use royal flush. Theyre the very best

Review 33 (2022-03-12 - Rating: 5)
Royal Flush answered their phone on a Sunday, said theyd try to get out that day if possible. They called as soon as they knew they couldnt make it, (I dont blame them, people need time off) and came out the next morning when they said they would. They pumped out my tank and sucked out the line to the house, and explained what more work the system needed.They scheduled me for Friday, showed up on time and fixed my system. Both crews were professional, friendly, knowledgeable, and good at explaining what needed to be done and how the system worked.I will call them first when I need ANY of the services they offer!

Review 34 (2020-07-06 - Rating: 5)
The gentlemen were on-time, even a little early, and got right to the job. They were friendly, professional, and found the lid to my tank quickly and efficiently. I had no idea where it was or the orientation of my tank and they were able to figure it out easily. They cleaned up after themselves and completed the job quickly. They educated me as to the orientation of the tank and drain field so now I know where not to pave or plant! Thank you for great service!

Review 35 (2021-05-05 - Rating: 5)
Joey was early and helped to troubleshoot the access problem. He acted in a very professional manner and made sure the tank was completely cleared. Good job. Will definitely use Royal Flush again.

Review 36 (2018-10-18 - Rating: 5)
From my experience royal flush has always been on time. The owner is very respectful and pleasant to speak to. If you are looking for someone to do this kind of work, I would highly recommend them. They clean their mess up when they are done working and their prices are very reasonable. For the money and effort, they deserve 5 stars

Review 37 (2017-08-16 - Rating: 5)
Quickly returned my call and scheduled service. Cleaned out the system, installed a newer lid to my existing tank, and educated me on the septic system. I want to thank Jeff, Ron, Scott, and Matt for their quick, efficient service and willingness to answer all of my questions regarding the system. I would highly recommend their operation. Thanks!

Review 38 (2016-02-08 - Rating: 4)
The are very efficient , prompt and courteous responding to an early morning emergency

Review 39 (2020-09-30 - Rating: 5)
Super service, we have used this company several times in the past and have always had great services .Thanks for doing such a wonderful job.