Roto-Rooter Plumbing & Water Cleanup

Located in Eugene, Oregon

Address: 4048 W 1st Ave Unit B, Eugene, OR 97402, United States

Phone: +1 541-393-9145

Rating: 4.8

Services

On-site services
Repair services
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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-28 - Rating: 5)
Roto-Rooter is completely amazing. Super responsive and fast, professional. When we had our bid for restoration come out. They were really impressed with the mitigation process and how thorough their work was, which made me feel more confident in an unfortunate situation with a huige water leak under our house that caused quite a bit of water damage. They checked up on the dehumidifiers and the process several times through the week and communicated effectively. I highly recommend this company for plumbing needs.

Review 2 (2025-01-06 - Rating: 5)
Great, quick same day service! It wasn’t a major emergency, but they still squeezed us in at the end of the day. The tech was helpful and informative. We are repeat customers and will keep coming back (hopefully not to soon though). Also, their customer service agent was the sweetest. Thanks again for your help!!

Review 3 (2025-01-01 - Rating: 5)
Having septic system issues, the Roto Rooter people were on it the same day! Excellent service and work!! Very nice people all around, they worked long and hard in the cold, pouring rain, and in the dark! They’re wonderful! Highly recommend!

Review 4 (2024-10-01 - Rating: 5)
I broke a 3/4 inch waterline outside my home when I drove a stake in the ground. Roto Rooter came the same day and didnt charge emergency rates They fixed it and the cost was less than half the price of a bid I got from a different company.

Review 5 (2024-11-20 - Rating: 5)
Recently had a backup problem with our septic system and a leak under the house. Both Juan and Jason were able to take care of these problems. Both were very professional and polite. They explained what was causing the problems as well as how they proposed to fix them. Problems fixed. Very happy with results. Would definitely recommend.

Review 6 (2024-09-20 - Rating: 5)
Loved everyone in the crew. Joe was able to really explain what needed to be done and was able to execute it. James must be one of the best excavators around putting everything back in very nice shape.

Review 7 (2024-10-18 - Rating: 5)
I’ve used this service before as well as the present and never had any problems with them. The staff is friendly and helpful on the phone. The technicians are friendly and knowledgeable about what needs to be done. I have done this type of work for the apartment complex that I work at. They really help out when it’s a large job. Roto Rooter does plumbing repairs for supply and drain lines both large and small. Keep up the good work.

Review 8 (2024-12-03 - Rating: 5)
Robert in customer care completed some plumbing and sent Pat at a later date to tidy up. We appreciate the kindness and professional attitude. I had forgotten that Pat had installed a new water heater for us previously. We will use Roto -Rooter in the future for plumbing needs.

Review 9 (2025-01-02 - Rating: 5)
We had to call for help about 9pm. They were quick to respond, communicate timeframe and show up to fix the problem. It was dark and pouring rain and the plumber was so nice and helpful. Very appreciative!

Review 10 (2024-11-22 - Rating: 5)
Great experience. Prompt, great communication, and very friendly. Replaced a mainline expediently and cleanup was thorough. Dealt with me going back-and-forth over decision-making very professionally and with patience. Will definitely use again.

Review 11 (2024-12-19 - Rating: 4)
The service man arrived quickly and was very friendly. He gave us a quote and also allowed a senior discount. The repair was achieved in a reasonable time and we were soon back up and running. Thx.

Review 12 (2024-12-12 - Rating: 5)
Great!!!!! Everything about this company was just fabulous. They did the work as planned price was as quoted. Aaron and his crew were fabulous to work at and really great people.! I would not hesitate at all to use them again!!!!

Review 13 (2024-12-13 - Rating: 5)
You went above and beyond when we had trouble with our admittedly very old non-standard system and stood behind your work to a fault. Your techs were very professional in a stressful situation. Thank you and I would recommend you to anyone needing your services. As they say: you get what you pay for. We are very satisfied.

Review 14 (2024-11-07 - Rating: 5)
I just had my first experience working with Roto-Rooter and I will be calling them for all my future plumbing needs! Their plumbers are highly skilled, they are extremely kind, and they are the fastest to call back or arrive on the scene. Shaun did a major repair on the mainline of my house. Not only was the work done with extreme quality, he also took the time to answer all of my many questions and even helped me with strategies to improve the longevity of my pipes. I SO appreciate this kind of Service! The repair that my house needed was not small and it was not cheap. To walk away from the experience feeling good and feeling like I would call them AGAIN for any future plumbing issues says so much about their company and the quality of their work. Thank you Shaun and the Roto-Rooter team!

Review 15 (2024-10-10 - Rating: 5)
I’m leaving this post based on my daughter’s experience. The plumber was great. Jason fixed a leak below my kitchen sink, but under the house, and also snaked my laundry room drain which wasn’t draining. Everything is working like it should now!!! Thank you, Jason, for your kindness and your expertise! We’ll call Roto Rooter again. This is the third time we’ve called them, at other homes we owned too. Same day service!!! AAA+++

Review 16 (2024-08-04 - Rating: 5)
They may not be the cheapest, but far from the most expensive. Id call it a reasonable rate for the level of service offered.... which has been slap bang exactly what needed to be done, both times.First we had them remove a garbage disposal from under our kitchen sink and replace the drain. The second time it was fixing the drain plumbing on our three sink fixture in a work room...... which was nearly a complete rebuild. Both times the servicemen appeared to be extremely knowledgeable and just as capable. Both times.... great jobs.They were dependable, polite, timely professionals from start to finish. The price may have stung a tiny bit buy after the fact I dont regret it whatsoever.

Review 17 (2024-10-04 - Rating: 5)
I discovered that my kitchen and bathroom sinks were completely backed up after coming home from work and Roto Rooter was able to get a tech out first thing the next morning. Gianni was personable and explained each step of the process. My exterior line was clogged but we couldnt find the clean out valve outside so Gianni called in a colleague and Juan made a special trip to scout through the roof vent. They were able to find a way into the pipe clear tree roots out of the exterior line with their auger. They really went to the extra mile to ensure I didnt have any additional problems and didnt overcharge. I am extremely grateful for their hard work.

Review 18 (2024-12-11 - Rating: 5)
We survived a late night plumbing disaster thanks to Gianni at Roto-Rooter. His friendly, understanding, and calming presence made the experience tolerable. Thank you for the great service!

Review 19 (2024-12-11 - Rating: 5)
They were great! Even on a Saturday they arrived quickly and resolved our problem. Very polite, answered questions, did their work and helped with the clean up. I will use them again for any future problems!

Review 20 (2024-12-23 - Rating: 5)
I really like this company. I’ve had to have two people come out the past week ( for different issues) both times the people were so friendly did a fast job . Really recommend these guys

Review 21 (2024-07-26 - Rating: 5)
They came very quickly after hearing the issue I was having in my home. Both technicians were super friendly and cleaned up their work areas with disinfectant. I am also happy to hear they have a 6 month guarantee on my service.

Review 22 (2024-12-04 - Rating: 5)
The rotorooter worker was efficient, competent, honest, and successful. He worked very hard in cold, foggy weather and promptly got our plumbing working. Thank you. Linn Cooper

Review 23 (2024-12-02 - Rating: 5)
The team did great work, showed up quick and were great to interact with. We had a bad mess and they handled it professionally and efficiently (water heater replacement and water damage mitigation)

Review 24 (2025-01-02 - Rating: 5)
Technician was excellent. We had a plugged downspout line that ran to the street. It took some time to discover where the line went out to the street.

Review 25 (2024-11-08 - Rating: 5)
Thank you guys for an excellent job. I called and they showed up the same day. They got right to it. Got the lines cleared and water flowing in my kitchen right away. I would recommend them for any of your drain clearing needs. Thanks again!

Review 26 (2024-08-16 - Rating: 5)
The company was very responsive and sent a plumber within hours. He was friendly as well as knowledgeable. I have never used Roto Rooter before and would highly recommend them. I will definitely call them again.

Review 27 (2024-10-01 - Rating: 5)
Our 52 unit condo association had a major water leak on a Saturday. Frantic calls to local plumbers got the indifferent, big yawn, take a number, response you might expect. A desperate call to Roto-Rooter, who I had always assumed snaked clogs, proved the difference.A young man, Shaun Looney, was on site within an hour of our call. I can’t say enough good things about that young man. He basically spent his weekend here. Sleepless as he may have been, he was unfailingly polite to many of the crotchety old farts that offered suggestions. Shaun knew his stuff. He worked quickly and efficiently. He left the site cleaner than he found it. The folks who walked by while he worked have all commented on how civil and polite he was to all. Shaun is one hell of an ambassador for your business.

Review 28 (2024-06-21 - Rating: 5)
I called for service on a clogged kitchen drain. I was pleasantly surprised at not having to listen to a mechanical voice and not having to push buttons to get through. Conley answered quickly and she was delightful to talk to - very polite and friendly, and she was able to get someone out within the hour. Dustin came out promptly. The clog was deep within the line and it took awhile, but he worked through and got it fixed. Dustin was polite, respectful, and friendly, and he left the area clean. He left me with a bio drain cleaner with instructions on how to use it to keep my drains clean. He also replaced the cap on the outside overflow. Both Conley and Dustin made this a positive experience, and this makes me want to use this company again.

Review 29 (2024-07-30 - Rating: 5)
We had a leak in our upstairs bathroom and Roto Rooter saved the day. They not only assessed the problem but fixed it the very same day. They are also doing mold removal and damage removal on our ceiling. I was informed every step of the way and I was quoted a very fair price. I’m definitely going to be a repeat customer if we ever run into more plumbing or water issues. Cody was incredible can’t recommend him or the company enough.

Review 30 (2024-07-01 - Rating: 5)
Roto-Rooter were absolute professionals and helped us resolve our broken pipe and water damage restoration immediately! The entire team was a pleasure to work with and provided us with valuable insights and the best way to resolve our issue. We had the pipe fixed in hours and the water mitigation team was in and out in a couple of days. They were fantastic to work with and I highly recommend Roto-Rooter for any plumbing services, emergency or not!

Review 31 (2024-10-18 - Rating: 5)
Gianni was super nice and helpful!! We appreciate his quick response 😊 He was also able to provide us with a photo and video of the damage to our sewer line (from workers last week) to use in our claim.

Review 32 (2024-10-04 - Rating: 4)
The price was a little higher than some other plumbers we called BUT their speed, customer service, and professionalism were worth it! We messaged the at 9pm on Tuesday and called me to come out the next day before noon. We weren’t expecting them until Friday. Fixed the problem quickly.

Review 33 (2024-08-21 - Rating: 5)
Our hot water heater went out while we had a guest at our Airbnb. I called these guys and they sent Bobby out within a couple hours, he repaired it and our guests were preserved and super happy. I would recommend these guys to anyone.

Review 34 (2024-09-13 - Rating: 5)
We had a very good experience with Roto Rooter and their staff person Cameron.. The job was done well and I was able to communicate well with Cameron who said he would pass my questions along to David Cossey. On that note I need to speak to David sometime soon, if he would please give me a call about a different matter. Thank you.

Review 35 (2024-08-14 - Rating: 5)
I had a clogged toilet in a house with only one bathroom. I called several “24 hour” plumbers at about 7:00pm who all said they were unable to help.I called Roto Rooter and within about 40 min a plumber arrived and fixed the problem within minutes.Giovanni (sp) was friendly and professional, as was the woman who answered my call. In an urgent situation they actually provided the service they advertise.Thank you!

Review 36 (2024-10-29 - Rating: 5)
The person on the phone was extremely helpful and answered all of my questions. The two technicians were at my house in less than an hour. They assessed the problem and fixed it and were very courteous.

Review 37 (2024-09-05 - Rating: 5)
I was looking for someone to blast out my downspout drain and I booked by email. I got a call right away from an actual human, who gave me all the info I needed and more. They had a guy available and he came out within an hour. He tried so hard to clear that drain line. He found pieces of broken pipe then a little geyser shot up about six feet away. “There’s your break” he said, so even though it didn’t fix the issue, everyone there was great and did what they said they would do. Would call again.

Review 38 (2024-08-30 - Rating: 5)
I Just settled into my dream home and was entertaining some very important overnight guests. I c c ouldntMy experience was totally positive. Dude Was there in under an hour? He was a, uh, a clean-cut sort who you didnt mind letting in your door. He went straight to work. Solved my problem quickly and continued on to the kitchen sink, where he repeated his performance in a very short amount of time. I just feel really pretty positive about Roto-Rooter and I definitely will call them next time. I have an issue.

Review 39 (2024-10-02 - Rating: 5)
Quick, friendly, reliable. Made the appointment at 9, plumber was there by noon and problem fixed in 15 minutes. So glad to have the toilet working again.

Review 40 (2024-12-19 - Rating: 5)
Gianni helped us identify an issue that’s been causing us issues for over a year and fixed it quickly and cheaper than quoted. Very happy!

Review 41 (2024-12-15 - Rating: 5)
Service was prompt to respond, communicating ETA and expectations. He came with equipment and skill, working in dark and difficult weather to get the drains cleared.

Review 42 (2024-11-07 - Rating: 5)
I had a split in a back flow device on a sump pump.After getting a new back flow they had me fixed in about thirty minutes. He knew what he was doing and fast too. Thank you.

Review 43 (2024-10-07 - Rating: 5)
They were able to get me in just an hour after I called. The men were polite and explained everything before I had to pay. They quickly fixed the problem. I’m a very satisfied customer and will call them next time I have a problem.

Review 44 (2024-05-17 - Rating: 5)
Lance is a master craftsman when it comes to plumbing. I guarantee you won’t be disappointed. He quoted me a price of what it would cost to install a new kitchen sink and faucet, and he was true to his word.

Review 45 (2024-08-19 - Rating: 5)
Amazing service , thank you so much ! Cody my technician was extremely helpful, experienced and knowledgeable he went above and beyond to solve all my repair issue fair and reasonable! Thank you so much 😊 job well done ! I would not hesitate to hire again.

Review 46 (2024-07-15 - Rating: 5)
I highly recommend Roto-Rooter for your plumbing needs. I was completely impressed by the level of professionalism provided from the phone agent to the technician that came to my home. Roto-Rooters ability to respond next day was even more impressive. Our technician Shawn was very friendly, professional, and quickly diagnosed the problem with our low hot water pressure throughout the house and was able to repair in no time. Shawn took additional time afterwords to provide education on best practices to ensure our plumbing and faucets work properly. Thank you to technician Shawn and Roto-Rooter for providing an outstanding service to our community and for this wonderful experience.

Review 47 (2024-06-30 - Rating: 5)
Absolutely did an amazing job! Everything from the work performed to clean up was done with professionalism and efficiently. I have the utmost confidence if any other issues were to arise at least I have my local Roto Rep Jason nearby to help! Thank you Jason!

Review 48 (2024-06-13 - Rating: 5)
He did a wonderful job unclogging my drains. Dispatcher said technician would be out between 2 and 4 p.m.and he was right on time. Diagnosed the problem promptly and showed me each step. Also put back all the siding correctly and left no mess. A job well done and I would recommend them to anyone.

Review 49 (2024-05-31 - Rating: 5)
I live in an old house with ancient plumbing, and once again Roto-Rooter saved my drain. The technicians were great and really friendly. Had great suggestions and Im so glad I called, now and I will definitely use this company for any future needs.

Review 50 (2024-07-20 - Rating: 5)
I have used Roto-Rooter for many jobs especially Plumbing. Gianni always comes out and is always so pleasant and takes his time in explaining what the job will be. My house is older so it seems like there is always something going on and he is always coming up with ways to fix the problem. Thank you Gianni and Roto-Rooter

Review 51 (2024-05-04 - Rating: 5)
Our experience with the Eugene Roto-Rooter Plumbing Service was excellent. I called and was able to make an appointment easily. Their technician Kencaid arrived on time, was very professional, gave a reasonable quote for the job (roots in our main line leading to our septic tank). He finished the job in a reasonable amount of time and made sure our drains were all functioning properly. The final bill was exactly what he had quoted. No hidden fees. Thank you for solving our drain problems!

Review 52 (2024-06-19 - Rating: 5)
Dustin showed up on time and was very friendly and professional! Were moving my mom out of her house and had limited time to do everything and Roto Rooter was able to get us scheduled quickly for a clogged toilet! Thank you!

Review 53 (2024-09-19 - Rating: 5)
ABOVE AND BEYOND the call of duty! From the folks in the office to those that do the dirty work...Sean, Connor and Chantz.. they all nailed it. Ill never call anyone else for plumbing or clean up.If I could give a MILLION STARS I would. I have before and after pics but Google is not giving the option to add them...strange.If you want to see them, Ill post and pin on my personal FB page. Jared RitzerROTO ROOTER for the win!

Review 54 (2024-11-17 - Rating: 5)
Ammon was friendly, very knowledgeable and did an outstanding job! He was also VERY conscious of not getting my home dirty!!

Review 55 (2024-10-03 - Rating: 5)
Ammon arrived on time and finished quickly with no mess left behind. He was very friendly, answering all my questions respectfully.

Review 56 (2024-09-28 - Rating: 5)
This is Ying. And obviously I am a Ducks fan :)Cody and his buddy, sorry I forgot his name, not only did a great job changing our water heater but also found a leaking pipe under the kitchen. Niki guided me going through everything with the insurance company. Hopefully they will fix everything for us.

Review 57 (2024-08-06 - Rating: 5)
I am very satisfied with the service...overjoyed they worked on weekends without an extra charge. Clog was taken care of quickly. I give them 5 stars.

Review 58 (2024-04-23 - Rating: 5)
They came out on a Sunday for our clogged toilet. It took a short time to fix the problem. From the person we spoke on the phone to and the plumber, very courteous, understanding and great customer service. Ive already recommended them to others.

Review 59 (2024-10-02 - Rating: 5)
I just got a new water heater from them, and it came with a great discount. One of the best companies I’ve worked with and very friendly.

Review 60 (2024-03-16 - Rating: 5)
Roto rooter was speedy. The dispatcher was great and called back quickly with an update when their employee would arrive.We had a seriously clogged tub drain and we thought there might be a damaged pipe. Dustin, the drain tech arrived quickly and he was professional, clear, patient, calm and efficient. I highly recommend them especially if time is an issue!

Review 61 (2024-11-27 - Rating: 5)
I called and they showed up right away and fixed the problem. Excellent customer service. Thank you so much!

Review 62 (2024-08-08 - Rating: 5)
We had a leak in the hose above the washing machine and it was flooding they came out as quick as they could and completely fixed everything a real technical guy knew exactly what he was doing very nice and professional

Review 63 (2024-06-07 - Rating: 5)
Very professional and friendly. Asked what the issue was and gave a detailed explanation of what needs to be done to fix it. Then asked if that’s what I’d like to have done with a quote. Fast service and clean work with a 1 year warranty of the work. Very pleased and highly recommend.

Review 64 (2024-05-30 - Rating: 4)
Cartridge in our main bath broke As well as a leaking outside faucet. Roto-Rooter was able to come out the same day Which was super convenient for us, and The technicians were friendly and quick with their repairs!

Review 65 (2024-10-10 - Rating: 5)
Great technicians. Great price. Great workmanship. New gas water heater is a thing of beauty.

Review 66 (2024-12-11 - Rating: 5)
Cameron and Hunter did a great job with workmanship and explaining everything. Keep up the good work!

Review 67 (2024-05-30 - Rating: 5)
Service was fast and very complete. Not only was the problem solved, but the technician used a camera to fine the actual cause of the backup. I would use Roto Rooter again without any hesitation.

Review 68 (2024-02-22 - Rating: 5)
Roto-rooter service is great. We have called them a few times over the years for different drain and plumbing issues with an older house. They are quick to respond and have resolved all our issues. A special shout out to Cody, who incidentally is super nice, for providing exceptional plumbing service.

Review 69 (2024-02-19 - Rating: 5)
Jason from Roto Rooter was great, and knew what he was doing. Got here within an hour on emergency on a Sunday and fixed me up within an hour. Made sure everything was working & made it better than before. He went beyond the call of duty.

Review 70 (2024-05-09 - Rating: 5)
So grateful to be able to call on a Sunday when I find my sink is clogged and be able to schedule an appt. Dustin came out Monday morning and had the clog cleared in 45 min. Once again Roto-Rooter has been a huge help. I will continue to use them for my plumbing needs!

Review 71 (2024-08-09 - Rating: 5)
They did a good job unclogging our drain. I did experience some issues with their communication, and they went out of their way to make it right. Greatly appreciated.

Review 72 (2024-02-27 - Rating: 5)
We had a leak in the middle of the night Saturday. We had to shut off the water to the house and rent a hotel. I called Sunday morning, and received a quick response. We needed our toilet replaced(we have only 1 bathroom). They got someone to our house around 1 oclock. The job was particularly difficult as the house is quite old. The tile had been grouted up around the toilet, the plumber used extreme care to extricate the toilet with no extra damage, to the floor. Being set into a slab foundation, he also had to rebuild the connection to the septic. A lesser plumber would have run away. He persevered and completed the job. Very impressed with their work and the companys ability to meet our needs. 5 star, all the way!

Review 73 (2024-09-05 - Rating: 5)
I really appreciate Jason for the way he explained to me what he was doing and how he was fixing my problem. I know that if I need help with a plumbing problem I would ask for Jason and roto rooter.

Review 74 (2024-09-29 - Rating: 5)
Shawn was awesome. Arrived on time, professional, efficient, tidy, and completed work looks very good.

Review 75 (2024-08-13 - Rating: 5)
Very quick service, they got the job done for our tenants. Within an hour they were there, very impressive and good work.

Review 76 (2024-04-27 - Rating: 5)
The plumber was named Hunter and he was amazingly nice. He fixed my problem and left the site tidy and clean. He clearly wanted to be helpful and he really was. I was so impressed by his kindness and thoroughness. He’s the best!

Review 77 (2024-04-06 - Rating: 5)
Hunter came out twice. The first time looked like the drained opened but two days later it clogged again. He was very personable and professional. The first time he came I was given a six month warranty, so my second time was free.

Review 78 (2024-06-20 - Rating: 5)
We requested an appointment on line Sunday night, received a confirmation the next morning, and Hunter showed up within the hour. He was courteous, knowledgable, and effective. Problem solved.

Review 79 (2025-01-02 - Rating: 5)
New Year’s Eve nothing was open and my toilet and tub backed up. They were out in an hour and it was cleared in an hour and a half.

Review 80 (2023-12-27 - Rating: 5)
They were amazing! They came on Christmas eve and tackled our flag lot sewer. (Our drain king decided it wanted to live in the sewer and broke off of the hose). They were able to help with the drain king AND the clog. They explained the reason for the clog and gave us a really reasonable estimate to fix our sewer at a later time. They also gave us tips to get us through all the holiday crazy to keep our sewer unclogged (for the short term) and they explained what they would need to do to fix in a way two home bodies would understand. They were great 😊

Review 81 (2025-01-06 - Rating: 5)
Fast friendly and helpful. All the things you need when there is a plumbing emergency!

Review 82 (2024-08-26 - Rating: 5)
The technician came out and in under an hour was able to assess the issue and resolve it. Very professional and personable.

Review 83 (2024-05-15 - Rating: 5)
Carmon came to my house on Sunday to fix the plugged drained. He tried for two hours and didnt get it fixed. On Monday he came back and two other men came and it got fixed in 12 minutes. I expected the price to be high but it was cheaper than I thought. As they had the same price for weekends as the regular days and nights. I was sold some cleaner that I use once a week and will not harm the pipes. I even got a discou9nt for being a Vet. I will use Roto Rooter again when I need something done. They did a wonderful job and thank you much Dr. C.N. Turrell, Pastor

Review 84 (2024-03-12 - Rating: 5)
I received a water line replacement and Roto Rooter was awesome! They took care of everything from start to finish. I had a very challenging replacement because I live up in the hills. Of the 4 vendors I interviewed, they had the best solution.

Review 85 (2024-02-13 - Rating: 5)
Very good service…scheduling was immediate and .my water heater was repaired by Shaun (maintenance technician) quickly and efficiently. I highly recommend this agency. Thank you! I won’t hesitate to call if I need your services again.

Review 86 (2024-05-14 - Rating: 5)
Great company, staff and plumbers. I got an appointment fast and they arrived right on time. Shawn came out and took care of all my problems. Great job! Thank you.

Review 87 (2024-05-17 - Rating: 5)
Great service. Was able to solve a shower problem that plagued us for a long time. Jason our plumber had great friendly service. We will be calling them again soon to look at another minor problem.

Review 88 (2024-03-16 - Rating: 5)
We had a pipe break early in the afternoon, which meant we had no water in the house until it was fixed. So I got on the phone. Our normal plumbing company was all booked up. Two more calls - same result. But Roto-Rooter found a way and can after hours to make it happen and got us on track. Nicely done.

Review 89 (2023-12-27 - Rating: 5)
We’ve had 3 Roto-Rooter experiences in the last 4 weeks at our 1956 home. Our plumbing isn’t fond of a house full of people and this is the time of year with lots of people and holiday gatherings. Our first incident was on a Saturday night (12/9) during our annual holiday party with 20 guests. All 3 toilets backed up. Roto-Rooter answered our call for help and sent a guy (sorry, I can’t recall his name now) and he tackled the clean out and had us back in operation quickly. Thank god and Roto-Rooter. This past weekend we had all the grandkids here and the kids are aggressive toilet paper users. Again, we had back-up issues. We called Roto-Rooter and Jose (and an assistant) came out on a dark, rainy Friday night and solved the problem. They also discovered a blown cap on a pipe junction under the house (with the help of a camera) and saved us from have a sewage nightmare. They put in a temporary cap and set us up for a new part on Saturday. Gianni came out Saturday with the new cap and made the repair on our crusty old pipe. Each technician was quick, personable, excellent communicators, and importantly, got the job done without any fuss. Excellent service. We highly recommend Roto-Rooter.

Review 90 (2024-11-22 - Rating: 5)
Prompt service and they solved our clogged drain problem quickly and efficiently. Super nice people as well.

Review 91 (2024-08-05 - Rating: 5)
Hunter from Roto Rooter went above and beyond to get the job done when others could not. He was professional and considerate.

Review 92 (2025-01-03 - Rating: 5)
Technician was very pleasant and very professional and through on the installation and cleanup.

Review 93 (2024-05-04 - Rating: 5)
I had a great experience with Roto Rooter. My kitchen sink backed up and didnt drain overnight. The technician cleared it and it is a relief.

Review 94 (2024-02-16 - Rating: 5)
We had an awesome technician to fix our leaky faucet and checking to see that all was well beyond that. Also suggested a company to take care of a crack in our composite sink. Really enjoyed having him.

Review 95 (2024-11-12 - Rating: 5)
Responded to my plumbing issue the same day I called. Great service at a fair price.

Review 96 (2024-05-21 - Rating: 5)
Jason did a Great job, cost a lot less than what he quoted me and he did a quick job. I definitely would call you guys again if need be.

Review 97 (2024-02-11 - Rating: 5)
Fast, reliable, on top of their game! Our technician Shaun came in and rocked our sink and garbage disposal install. We had a small issue with the garbage disposal and he was back in no time to get it fixed up for us! He rocks and totally saved the day!

Review 98 (2024-06-12 - Rating: 4)
When I finally received the call for service it was a few hours, but he showed up very promptly. Little pricey for the service, but was very good! Took him longer to get here that it did to fix the problem!

Review 99 (2023-12-26 - Rating: 5)
Our main drain clogged on Christmas evening. Talk about a holiday downer! Our rooter-rooter plumber arrived early the following morning and quickly cleared the drain. He also told us how to check for drain issues in the future. On top of everything else he fixed our leaking toilet. We couldn’t be happier with service. Thanks!

Review 100 (2024-12-11 - Rating: 5)
Prompt, Professional and Friendly Service.Thank you again.Would recommend. 🤔👍

Review 101 (2024-08-16 - Rating: 5)
Roto-Rooter responded to our request for service the same day. The technician was very efficient, courteous and resolved the problem. The service charge was reasonable.

Review 102 (2024-07-01 - Rating: 5)
The service was excellent and thorough. The appointment was very pleasant and convenient due to the fact that I work during the week.

Review 103 (2023-11-09 - Rating: 5)
Juan was really great! He was prompt, highly professional and competent and did a great job on my gutter drainage problem. Also, the office was friendly and highly efficient! I would highly recommend Eugene Roto Rooter for your outdoor or indoor plumbing needs.

Review 104 (2024-02-11 - Rating: 5)
Gianni Slay is an excellent technician. He arrived on time, listened to my concerns, found the problem right away, and resolved the problem very quickly. He explained why our system was having issues and how to resolve it. Gianni’s professionalism is top notch. Wish everyone in the home maintenance industry had his positive attitude and work ethic.

Review 105 (2024-02-12 - Rating: 5)
I had a kitchen sink backing up into the bath tub, Dustin came out within an hour of me calling on a Sunday. He fixed the problem, and even cleaned my bathtub before he left so there wasn’t food residue on the tub. Super impressed and so happy to have my bathroom back!!

Review 106 (2024-04-05 - Rating: 4)
Hunter was pleasant, explained everything he was doing, and provided accurate information. He listened to all my concerns and addressed each issues in a timely manner. The arrived earlier then expected and called to confirm.

Review 107 (2024-02-08 - Rating: 5)
Gianni Slay was extremely helpful, informative, quick, and nice especially since he came to unclog our shower around 6pm. He answered all the questions I had about our issues and offered helpful info. I couldnt recommend him enough.

Review 108 (2024-10-04 - Rating: 5)
Great work, got here within an hour after I called and quickly.took care of the problem. I wouldnt use anyone else.

Review 109 (2024-10-10 - Rating: 5)
Repairs done quickly, fellows were very polite and helpful. Very pleased!

Review 110 (2023-08-14 - Rating: 5)
I called Springfield Roto Rooter after finding a leak under my bathroom sink. Was told they couldn’t get someone out until the following day, which was OK. Fortunately, for me, I received a call shortly thereafter letting me know they could have someone at the house within the hour. Within the hour, Jason arrived & quickly assessed the leak source. A supply line under the sink had failed & he had the part in his van & could fix it quickly. I asked if he could go ahead & replace the other 5 supply lines under the other bathroom sinks & he said he could. I knew I was pushing it when I asked if he might be able to install a new toilet for me & he said he could! Not only did he do a great job installing the new toilet, he took the old toilet plus one other old toilet stored on the side of the house. Jason was prompt, friendly, professional and easy to work with. Call Springfield Roto Rooter & ask for Jason (although I’m sure every plumber there is excellent)…you will be glad you did!

Review 111 (2024-08-21 - Rating: 5)
I was able to schedule the service for the next day and they quickly fixed the plumbing problem correctly!

Review 112 (2023-12-29 - Rating: 5)
Cody with Roto Rooter was very polite and did great work. He was at my house, practically immediately after hanging up with their office.No surprises with the charges either Roto Rooter is all I call for all my plumbing needs.

Review 113 (2024-01-03 - Rating: 5)
Excellent Service all around. Starting with a phone call. Cally assessed the situation accurately and sent Phen to our home who was Knowledgeable, Friendly & Efficient. Had the plumbing problem fixed in no time. Highly recommend these Folks and their Business!!

Review 114 (2024-09-18 - Rating: 5)
Free estimate, showed up on time and did a great job on our sewer drain line replacement.

Review 115 (2023-12-26 - Rating: 5)
My 5 year old flushed a rubber ducky down the toilet and it clogged. Roto Rooter came within an hour. The plumber was kind and transparent, he was done in 45 minutes. grateful that they came so close to Christmas. They will have my business again. Thank you.

Review 116 (2024-01-23 - Rating: 5)
Amazing company. Well educated in their trade. They will explain everything that has been done or is needed. They dont up charge or do work that isnt necessary. I use them for my home and all my commercial projects.Thank you. Very much.

Review 117 (2024-11-21 - Rating: 5)
The Tech was very good with exclamation and work. Thank you!

Review 118 (2024-04-18 - Rating: 5)
The young man was very nice and answered all my questions even about the camera. Gave me great information about the drainage system. Very professional. Thank you for doing a great job

Review 119 (2024-10-08 - Rating: 5)
Quick response, friendly, and very helpful. Did a great job the drain is working great. Thank you.

Review 120 (2024-04-12 - Rating: 5)
Our experience with Roto-Rooter Eugene was excellent. Our techs were knowledgeable and very courteous. We couldnt have asked for a better team. We had exceptional service that was fast, friendly, and at a great price!We are customers for life, truly one of the best companies in Lane county.Thanks for caring about your customers. ❤️

Review 121 (2024-12-26 - Rating: 5)
Excellent service and fast. They saved my day.

Review 122 (2023-08-07 - Rating: 5)
The most awesome customer service ever. My sewer was backing up into my basement. Since it was a Saturday, the only place I found open was Roto-Rooter. So I called them and they came out within a couple of hours. They unblocked my sewer and after running a camera through determined it was so broken it needed to be replaced from the house to the street. They came back on Monday and started the repair. They ran into some challenges but within a week I had a new sewer line. Even though the project set me back many thousands, I felt very good about the whole ordeal because Camron and the rest of the crew were professional, caring, nice and trustworthy. Camron was always updating me on the progress of the job and calling me to let me know they were on their way or if they were going to be delayed. I had never experienced such outstanding customer service anywhere, especially from a home service company. A few months later, I discovered water seeping up in my front yard. (My house is 90 years old so not unexpected that things are falling apart.) I tried to turn off the main but the meter box was filled with water. I called EWEB and they pumped out the box and discovered that the user turnoff was broken so they turned the water off at their connection and said I’d have to call them to turn it back on. I knew that I had to repair the turnoff before the leak could be fixed. At a complete loss as to what to do, I called Camron to see if he could give me a suggestion. He told me he’d take care of it. He called the office and within an hour and a half Camron was at my house with the plumber Joe. Joe installed a new user turnoff, checked the smart meter and saw that it was running a lot. (EWEB later confirmed that the big leaking had started at 3 AM that morning.) He also determined that it was leaking in several places and the whole line from the meter to the house needed to be replaced. It was Friday afternoon and I had no water, but at least I wasn’t leaking for the time being. Camron and Joe and the rest of their crew came back first thing Monday morning and by the end of the day I had a new water main and my yard was put back together. I wrote them another check and again felt relieved that things had been fixed quickly and with the same care. I called Joe to come back to adjust the water pressure and when he came he handed me a check for $1000! He explained that since I’d had two large projects in such a short time, they took a look at their costs and determined they could refund some of my money. Have you ever heard of a company doing something like that? I was so touched I was brought to tears. I cannot stress more to everyone that if you ever need any kind of sewer or plumbing work done, large or small, call Roto-Rooter. They are locally owned, honest, really care about their customers and love their work. They also have a lot of equipment to make the job easier for them and less impactful on my property. (For instance, they have a truck that sucks the dirt out so they don’t have to bring in a backhoe or hand dig a trench.) As I’ve told Camron many times he is my hero. I thank him and Joe and the rest of the crew for making a couple of painful home repairs renew my faith in humanity.

Review 123 (2023-08-10 - Rating: 5)
I was so stressed out when our bathtub faucet would not turn in either direction and remained stuck on. I had to turn off the main water line to stop it. I called Roto Rooter as I could see that they operate 24/7. It was 6pm, and I was in desperate need of help, and fast! The operator dispatched someone that was in my area and within 20 minutes I was talking to a professional. He was able to fix the knob issue, and thankfully had the said part on his truck. Just. Like. That. 100% efficiency, and patient with me despite my nervous rambling on and on, at first. From the moment he entered my home and from start to finish, he was professional. The peace of mind that followed this service was 200%. I will soley rely on Roto Rooter for any plumbing issue encountered in the future. Thank You to Joe! Thank You Roto Rooter!

Review 124 (2023-06-12 - Rating: 5)
Pretty great experience with Jason at Roto-Rooter...I wanted to specifically give accolades to Jason who fixed my issue. He was incredibly knowledgable, friendly, and easy going. I work from home and was in and out of meetings while he was here, but he easily went with the flow (like any good plumber should) and was able to communicate quickly and effectively during little breaks that I had in my meetings.Jason came equipped and ready with knowledge of my situation as Id relayed it over the phone as well as expectations for what he would see when he squirmed his way to the giant leak in the crawlspace. While down there, he was able to get on the phone with me and describe the situation - this was very valuable to me and my wife who were concerned about the potential for long-term water damage as a result of the leak. Jasons description gave us solace.While this was a stellar experience overall, I do have one minor quibble: While I dont mind paying extra for a quality customer service experience, this did sting a bit. In the end, the repair was a simple replacement of a valve cap, but the cost was > $300. That being said, Im just so happy to have the leak fixed and so pleased with the interaction that Im not too concerned with the cost. But, you know, I thought I should bring it up in this review...All in all, Jason was able to identify and address the leak in the crawlspace in an expert manner. He was a pleasure - would definitely use Jason at Roto-Rooter again!P.S. Special extra thanks to Jason. Ive had some bad customer service experiences lately... Like need to talk to my therapist about it bad. You were such a contrast! The time you spent here helped to restore my faith in humanity :-D

Review 125 (2024-03-08 - Rating: 4)
Are very responsive. Would have even come during the night, where other plumbers didn’t resond. Price would have been better if I had remembered to mention senior discount or FB advertisement. But the main line clog was cleared quickly.

Review 126 (2024-07-29 - Rating: 5)
Gianni is friendly and did a great job. Very knowledgeable. Highly recommend.

Review 127 (2023-04-19 - Rating: 5)
We were dealing with some major water damage, the situation was overwhelming. Contacted Roto-Rooter and they were able to send their teams out promptly. They did a really good job, got the space cleaned up and dry. They made our situation so much easier to deal with. Definitely recommend.

Review 128 (2024-12-18 - Rating: 5)
The crew was professional and completed the job quickly and with care.

Review 129 (2024-11-04 - Rating: 5)
Had issues with water draining on a Saturday and they had someone there to fix it within 15 minutes of me calling.

Review 130 (2024-07-02 - Rating: 5)
Gianni Slay was so kind and helpful. The company was able to send someone out quickly.

Review 131 (2023-07-27 - Rating: 5)
Had a great experience with Roto-Rooter today. They came quickly, were very knowledgeable, very respectful of my property, and resolved the problem beautifully. Will definitely call them again!

Review 132 (2023-06-06 - Rating: 5)
Root-Rooter has taken care of two jobs I had, replacing a sump-pump and fixing a leak in the line to my bathroom sink. Two different workers for the different jobs, and both were very professional, friendly, and did a great job. Ill use them again when a need arises. Thanks Jose and Joe at Roto-Rooter!

Review 133 (2024-12-19 - Rating: 5)
Fast response and outstanding service/support by Juan M. Thank you!

Review 134 (2024-11-20 - Rating: 5)
Cameron was exceptional-he was extremely knowledgeable-very through and polite. His work performance was above and beyond. I appreciated his work and kindness. Would absolutely recommend to anyone in need of regular maintance and or repairs. Thank you Cameron-I appreciate you.

Review 135 (2024-11-27 - Rating: 5)
Still doing it right! Communicated great, showed up in emergency plumbing situation. So professional, knowledgeable. Thank you Cameron!!! He knows what he’s doing folks, and he’s doing it very very well!!! Thanks again!

Review 136 (2023-05-17 - Rating: 5)
Gianni went above and beyond in helping me fix my drain issue. He arrived fast, fixed my issue quickly, was so polite and sweet. He also measured my toilet and gave me recommendations for replacing my old one. I can’t be more happy with my him and his service!!! Thank you Roto-Rooter for sending Gianni!

Review 137 (2024-11-14 - Rating: 5)
Very friendly, helpful and courteous and did an excellent job! Will definitely use this business in the future!

Review 138 (2024-10-14 - Rating: 5)
You guys are absolutely incredible! Every six months to a year, we need our plumbing hydro jetted until we can afford the long term solution and they were able to squeeze us in today. Gianni was incredibly professional and very nice. Highly recommend.

Review 139 (2024-11-10 - Rating: 5)
Juan was at my house within 2 hours on a Saturday night to fix the line backup that had an inch of crapwater in my shower. He took the time to clean out the line thoroughly! So appreciative! He also cleaned up and sanitized. He was careful, thorough, and kind. Thanks, Juan!!!

Review 140 (2024-10-07 - Rating: 5)
Giani is the best plumber we’ve ever had top notch!

Review 141 (2023-04-22 - Rating: 5)
I was out of town and my parents were in dire straits in Cottage Grove. Gianni was the master who showed up to save the day. His professional and calming demeanor made the horrible situation a whole lot better for my elderly parents.Gianni is a positive asset to Roto Rooter . And we hope he is given every opportunity to become as great as he chooses to be.. BTW .. I have been a plumber for almost 40 years. I speak from experience.. Thank you Gianni for your hard work and awesome performance. We wish all your dreams and aspirations to be your reality 💪🏽 Thank you Willie for your immediate attention. Just a 5 star ⭐️ experience all together..R. Hasty

Review 142 (2024-01-23 - Rating: 5)
Geavoni was a prince. He worked hard, truly cared about getting us cleared, and knew what he was doing. He had all the right equipment and knew how to use it. I would give him and Roto Rooter six stars if I could.

Review 143 (2020-09-03 - Rating: 5)
Joe and Jose came out to my house to fix some of our washer plumbing and fix water presser to our shower, and they did AMAZING! They fixed both of our issues and were great to deal with. I will definitely have them both come back out for future services. They kept me informed the whole time and kept their pricing to what they said. Big thank you to them both! I highly recommend them!

Review 144 (2021-10-15 - Rating: 5)
Joe was awesome. On time, knowledgeable, friendly, gave me quotes and options for the work I needed done. He supported me in assessing the parts I might want to tackle myself and assured me he would come back if I got in over my head. He worked quickly and efficiently and valiantly tried to befriend my barky little dogs (maybe next time, Joe!). I hope he gets a steak dinner, he deserves one. Really cemented my feelings of trust and appreciation for this company.

Review 145 (2023-05-23 - Rating: 5)
Had an external leak on our building that wouldve cost us dearly. The gentleman came out very quickly and was able to identify the issue post-haste. Considering the timing and efficiency of his work, he deserves without a doubt 5 stars. I cant remember your name off the top of my head, but you are dearly appreciated sir, and your efforts do not go unappreciated!

Review 146 (2024-05-24 - Rating: 5)
Outstanding service from Cameron. He spent a lot of time troubleshooting & then fixing the problem. Very professional, knowledgeable, friendly & honest.

Review 147 (2021-11-17 - Rating: 5)
I found that my dishwasher was leaking at 11 at night they were here in about 30 minutes, cheerful, kind and explained the whole process clearly and patiently. The work was quick and they lined out expectations for the upcoming days. Joe and Cameron were wonderful to work with. They even helped call my insurance and start the claim!

Review 148 (2024-12-25 - Rating: 5)
On time, did a great job very professional.

Review 149 (2021-02-08 - Rating: 5)
Joe was exceptional. We had some bad leaks in our kitchen trap and faucet, Which turned out to be the result of an incorrect previous install. Joe was prompt, Super knowledgeable, professional, very friendly, and explained everything extremely well and gave good options for saving a little money while making sure he did it right. Excellent experience.

Review 150 (2024-06-26 - Rating: 5)
JUST (BLEEPNG) AWESOME WORK by Jake... I reccommend this technician for any plumbing work needed in Central Oregon... NICE JOB rotorooter, please give Jake a raise!!!

Review 151 (2024-04-06 - Rating: 5)
Everyone was very good to help me in my situation especially on the day of my service. Their truck broke down before they could leave their shop but they were right on it to get another truck and an awesome crew out to my place and had everything done in a couple hours they are great thank to all the people who made it happen 😀

Review 152 (2024-10-18 - Rating: 4)
These folks are the best. Jason P. Especially helpful to us over the years.

Review 153 (2024-05-01 - Rating: 5)
Always our go to for plumbing needs. Gets the job done in a friendly professional manner. Away your troubles down the drain with Roto Rooter 🤣

Review 154 (2024-07-28 - Rating: 4)
Excellent service in every way, just costly for my senior fixed income. But highly recommend anyway.

Review 155 (2023-06-22 - Rating: 5)
Joe and Brandon were very fast and efficient at helping us with a busted water line. We have had to use Roto Rooter a few times now and I am always happy with the service they provide.

Review 156 (2024-02-13 - Rating: 5)
Jose diagnosed our drain issue and was able to resolve it quickly. Very pleased with the prompt response and follow up to our request for service.

Review 157 (2023-05-17 - Rating: 5)
My 3 yr old grandson flushed a sea shell down the toilet. Julius was very professional and treated us with the utmost respect. This by far was the best experience I have had with a plumber. Thank you Julius for being so amazing and truly helping us.

Review 158 (2023-03-25 - Rating: 5)
On time and professional everytime. I didnt have to keep track of quarterly maintenance, as a commercial client, because they kept a profile/calendar of my kitchen. They would call me to set-up a quarterly appointment which made my job easier. Highly recommended for property management/commercial kitchens

Review 159 (2021-04-12 - Rating: 5)
Our main sewer line became clogged today. I called to inquire about emergency services at 3:30. The phone was ringing off the hook in the office, but I received excellent customer service on the phone.We received excellent and timely service from Dante. The price was completely reasonable and I don’t have to go dig a latrine hole in the back yard to use this evening.A++ absolutely recommend!

Review 160 (2018-06-04 - Rating: 5)
My name is Steve Wright. I had called for several reasons. I needed some repairs done on a bathroom toilet, was looking for a new water heater, and had some questions about some noisy pipe sounds.I was immediately pleased when they agreed to come in only a few days. I was given a quote over the phone, which I also appreciated. On the day of the appointment, I got a call about 30 minutes in advance, verifying they were coming. Upon arrival, the two technicians, Bob and Joe, were friendly, asked questions to verify my concerns, and went right to work. They first replaced the old water heater, and made sure it was functioning. Then it was on to the other issues, which they took care of quickly. I was very pleased that they took care of all problems, and adhered closely to the terms that I had been quoted. It was a very positive experience. I would recommend them to service any plumbing issues.

Review 161 (2021-10-29 - Rating: 5)
Roto Rooter is amazing. Joe and his team did an amazing job replacing our sewer lines. It was a huge project and the project was done timely and was affordable. This was at a rental property and Joe and his team did a great job communicating with the tenants as they worked through the repair. They are excellent!

Review 162 (2020-09-03 - Rating: 5)
Very polite and friendly when we called to schedule our services, Jose was very polite and friendly! I am very happy with the quality of service and knowledge. Our LG Washing machine had also been acting up lately and he let me know this may fix that issue too while everything we found was that the temperature sensor had stopped working. I started the washer after he left and sure enough no more hand washing clothes! It was all connected to the drain being clogged. Thank you Roto-Rooter and Jose!

Review 163 (2024-12-17 - Rating: 5)
The response time was awesome, Cody was professional and very pleasaht to deal with. Problem solved and in a very timely manner.

Review 164 (2021-04-11 - Rating: 5)
Joe from Roto Rooter has helped us twice, first to repair leaks in our kitchen and most recently to replace our kitchen faucet. Both times he has been very helpful and professional. He is efficient and thorough. We were very pleased.

Review 165 (2024-01-09 - Rating: 5)
Needed help on a Sunday afternoon and someone was out here in 30 minutes. He was professional and efficient and handled the issue in no time at all.Very satisfied with technician and service.

Review 166 (2018-11-08 - Rating: 5)
I have used RotoRooter three times in the last couple of years and I have been impressed each time with their professionalism and quality of work. They do what they say the are going to do and dont do things that are not really necessary. Bobby Wingfield in particular has been excellent. He has installed three water heaters for me and did an exceptional job for a fair price. Great customer service and a nice, easy to get a hold of guy.

Review 167 (2024-06-11 - Rating: 5)
I called and they had someone here in 30 minutes!I couldn’t believe how prompt and professional they were.Also, affordable prices.

Review 168 (2014-09-12 - Rating: 5)
The crew was great. Came to our rental property on City View in Eugene,OR. Explained very clearly our sewer problem and the best solution. The bid for the work planned was much less than a competitor had quoted to me. The work was done promptly. The crew was friendly, polite, answered all my questions. The work site was returned to the condition that existed before the sewer line was replaced. Since your crew did such a great job, I dont think Ill have to call your company again, but I would certainly recommend your services to anyone looking for excellent sewer service. Thanks so much. Was a pleasure doing business with you.

Review 169 (2024-06-05 - Rating: 5)
The staff were friendly, quick, answered all my questions and concerns, and communication was great! Id highly recommend their services.

Review 170 (2023-02-02 - Rating: 5)
I had a great experience with them. They were quick to respond, friendly, and professional. They made sure my problem was fixed no matter how long it took and for a great price! I will recommend them to my family, friends, and clients!

Review 171 (2020-12-08 - Rating: 5)
The day before Thanksgiving we had a clogged kitchen sink and Roto-Rooter was able to come within a few hours. When the plumber unclogged it using a pressure trick, he did not even charge us for the service call. Super pleasant and patient employee! A holiday miracle - we appreciated it so very much and will be calling them again in the future.

Review 172 (2024-06-06 - Rating: 5)
Outstanding work. Camron went above and beyond to unclog my sewer. I will use this company again.

Review 173 (2021-08-03 - Rating: 5)
I would like to mention Roto Rooter Plumbing was a new outlook for Plummer work. From the moment I called your office I have received outstanding service from the person who answer the phone. Response was quick and mention a technician would give me a call very shortly it was less then 10 mins., Technician Joe contact me after talking I mention to contact my park management which gave permission to work on our water line. Joe mention Wednesday be the earliest they be able to work, but joe contacted his boss and I do appreciate his boss gave approval to complete the work. Joe got onto the work and he did an outstanding job. Joe was employee any boss would love to have employees work for them, outstanding customer relation and with outstanding PR. Joe was outstanding and a job well done. I just got out of the hospital having my left leg.removed above the knee military connection an I had the right leg taken taken in 2017 military connection as well but things happen.out of our control. I myself and my wife like to say Thank You for your quick service. I have notify the office and thanked them for a job well done.

Review 174 (2024-05-16 - Rating: 5)
Sean was very responsive, great communicator! I would recommend him without any reservation!

Review 175 (2023-05-15 - Rating: 5)
Had a water leak which flooded a small family room. Response, professionalism in comms and work was outstanding . However it was extremely expensive for the hours of work they did, being double the cost of the rebuild. However I was insured so it did not sting.

Review 176 (2024-07-30 - Rating: 5)
My technician did a great job and was very thorough in ensuring he got my clog resolved, he even called in some back up to assist. We made a call on a Saturday as our toilet was unusable and would have been a big problem, we got someone out to assist within the hour. The tech did not even have issues with my big (loud) dogs and was very knowledgeable, going so far as to show me via camera how my main line is ran and its current condition. Expensive, yes as is everything now, but no worse than any competitor, not to mention finding one that works on Saturdays is hard to find. Great work!

Review 177 (2018-10-10 - Rating: 4)
We have used the services of Roto Rooter previously and have been satisfied. The tech was able to resolve our clogging issue and recommend prevention steps / further assessment to reduce future clogs. We appreciate their availability for same-day appointments - especially with plumbing issues, quick service is really valuable!

Review 178 (2021-02-10 - Rating: 5)
Happy with the whole service. In a world filled with automated phone calls, the friendly dispatcher was a welcome change.The plumber was on time, friendly, knowledgeable, and professional. He got the job done quick, and he knew what he was doing. There is something refreshing about seeing a skilled tradesman work their craft well.Thank you for the hard work.

Review 179 (2022-09-06 - Rating: 5)
Everyone seems to know exactly what to do and does it well. Bobby is an excellent crew leader. I have total faith in them doing a great job and cleaning up well. My needs are listened to. This is the first time i used Roto Rooter and will use them again for any other plumbing problems.

Review 180 (2021-02-11 - Rating: 5)
Joe and Cody repaired multiple toilets at our corporate facility. Bridget helped us schedule on the phone. They were each so accommodating and helpful, and came out within just a short time after I called. When there was an issue later with a defective part Joe came back out right away and took care of it. I felt like they all worked hard to make things easy for me, and they will be our go-to for plumbing issues from now on. Thank you!

Review 181 (2021-03-16 - Rating: 5)
Jason was able to get to my house in under an hour, and fixed the issue in under an hour as well. I was without water and Jason came through in a big way. The price was very fair for the panic that I was in. I had called seven plumbers total, and Roto Rooter was the only one that could get out here today. FIVE STARS as they checked the box in every positive category! Thanks again!

Review 182 (2024-10-13 - Rating: 5)
I called in the afternoon on a Thursday and Giovanni was at my house within an hour-and I live outside of town. He was super friendly, professional, and thorough. I would recommend Roto Rooter any day.

Review 183 (2022-11-08 - Rating: 5)
Had an issue with the main line of septic backing up… Roto Rooter came out quickly diagnosed the issue. Got right on it. Very professional and knowledgeable. Handled it in under an hour. Very pleased.

Review 184 (2018-10-11 - Rating: 5)
My husband and I just bought our first home a month ago, and on 10/5/18, we had to make our first “Homewoner’s call” for a plumber. The main sewage line of our house happened to be clogged, and we had grey water backing up into our shower, outside shower and utility room. It was awful! The whole house smelled like sewage, and my husband was away on a work trip, so we bit the bullet and decided to call Roto Rooter. We were given a time frame of 2:15-5:15pm for service help, but the tech came right at 2:15, listened to all I had had to say, and got right to work. He found and diagnosed the problem and genuinely cared about our situation. He worked until about 8:30pm, and had to come back on 10/8/18 to finish and he never complained. He worked in the rain and cleaned up after himself. We both were stressed out about the situation, being new homeowners, but this tech was great and one of the nicest people I’ve met. Our plumbing is back to normal, and just in time for us to get settled to await the arrival of our first child! Thank you Roto Rooter for hiring great employees!

Review 185 (2021-04-09 - Rating: 4)
Jason and Cody replaced our in sink disposal and unclogged our sink drains. Did not even need to snake the pipes, saving us money. They were professional, highly efficient and friendly. Very happy with the service we received.

Review 186 (2021-06-03 - Rating: 5)
Jason arrived within half an hour of my original call and was able to complete the job the same day. He was very courteous and knowledgeable. Very pleased with my experience.

Review 187 (2023-12-27 - Rating: 5)
The young man who examined my sewer line to find why the problem was recurring did an excellent job and carefully explained what he was seeing. Additionally to being very through he was extremely polite.