Reeves Plumbing & Heating Co

Located in Erie, Pennsylvania

Address: 1850 W 21st St, Erie, PA 16502, United States

Phone: +1 814-459-0004

Rating: 4.6

Services

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Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-06 - Rating: 5)
Had them come to do the annual check and clean on my tankless hot water heater and they found a leak in the heat exchanger on this one year old unit. They immediately got it covered and are getting the whole unit replaced!!! Very satisfied with the way they take care of their customers and products! Definitely would recommend them!

Review 2 (2024-08-14 - Rating: 5)
Reeves plumbing came out quickly and did a wonderful job of replacing our Spicket that Had broken and redid the whole valve system so that it is more efficient and safer for winter. Jeff was quick and efficient on the job! Thank you Reeves Plumbing! Small job done right!

Review 3 (2024-05-28 - Rating: 5)
From initial contact to completion of work, the experience was easy and competent. My pump from the well lost prime and Chuck got us back in business quickly. Had him assess two issues with leaky shower and one that hasnt worked in 10 years. He explained what needed to be done and gave us an estimate. A week later Sam and Zack completed those repairs. From Switchboard contact to completion all the guys were helpful, knowledgeable and didnt try to gouge us on pricing. Very up-front about cost and time involved. I would definitively recommend Reeves for plumbing issues. I give them an A+++ rating.

Review 4 (2024-04-19 - Rating: 5)
This is the second time we use Reeves and again had an excellent service experience with the guys. They were very prompt in responding to our call and came to inspect our failed sump pump. They provided a clear and comprehensive plan to address the issue. They took the time to explain how the new system would work, making sure we understood the process and the benefits. The quality of work was top-notch, and the installation was completed smoothly. I highly recommend Reeves Plumbing for their professionalism, efficiency, and the high quality of their work.

Review 5 (2024-10-23 - Rating: 5)
Very impressed with Reeves - and Eric really went above and beyond to make sure the job was completed in one afternoon - I will definitely recommend Reeves and call them in the future !

Review 6 (2024-06-12 - Rating: 5)
Zack replaced my toilet. He answered all of my questions about my new toilet and was so pleasant to talk to. Zack was so willing to answer my additional questions concerning some plumbing work I needed done.I would highly recommend Reeves for all of your plumbing needs.

Review 7 (2024-12-19 - Rating: 5)
They did an excellent job! Very professional and timely! I recommend them!

Review 8 (2024-04-11 - Rating: 5)
We have used Reeve’s plumbing services 3 times so far- most recently to fix a leak and install a new tub spout and faucet handle. We asked them to come back and adjust the temperature on the new handle, which was quick and easy. They did neat work, cleaned up after themselves, and no more leaking. We are satisfied customers and will call again if needed.

Review 9 (2024-02-28 - Rating: 5)
I definitely recommend Reeves. He fixed multiple leaks under my sink in a very timely manner. He was very friendly, polite, professional and didnt mind answering all of my questions and concerns. I will hire them again if need be.

Review 10 (2024-01-17 - Rating: 5)
The guys from Reeves did an outstanding job for us today. They were quick to respond to our need for emergency plumbing service. Prompt, courteous, professional and knowledgeable are a few of the qualities that they brought to the job.I highly recommend Reeves and will use them for all my heating and plumbing issues.

Review 11 (2024-05-22 - Rating: 5)
Working with Toni from Reeves Plumbing and Heating was a fantastic experience. Their knowledge and helpfulness in fixing a part on our AC unit were exceptional. I highly recommend their services.

Review 12 (2024-01-11 - Rating: 5)
I’ve used Reeves a few times for various plumbing. They just completed a water heater replacement and everything’s looking great. The guys were super helpful with any questions I had, and even cleaned up some not so stellar plumbing from the last guy.

Review 13 (2024-03-13 - Rating: 5)
Tony came to take a look at my furnace today because it would not turn on. He was very professional and found that a mouse had made its nest inside our a/c unit. He had our problem fixed very quickly and was very pleasant to have working in my home. I will be contacting again for our future needs.

Review 14 (2024-05-06 - Rating: 5)
First time using Reeves and the crew was excellent, polite and very knowledgeable. Thanks for a job well done! Will definitely use Reeves again.

Review 15 (2024-05-07 - Rating: 5)
Tony came and helped us and was very knowledgeable and helpful. He helped us to save a little bit of money. We really appreciate and will be using them in the future! Highly reccomend!

Review 16 (2023-01-25 - Rating: 5)
We had our basement flood when we bought our home and again recently. Reeves was able to come immediately to handle the flooding, then came a day or so later to do the entire reline of our piping and it only took three days. Tony, Harley and their team were efficient and gave us a piece of mind. they were also fantastic about getting the work done when we were working and allowing our dog to continue to free roam comfortably still. I could not say enough good things and will recommend to anyone looking!

Review 17 (2023-03-27 - Rating: 5)
Reeves Plumbing and Heating was responsive and quick after my initial call. Everything they said they would do, they did. They assured me someone the very next day between 9 and 9:30am and their plumber called at 9 to say he was on the way. When he arrived, Eric was polite and professional. He was thorough in his assessment and diligent in his work. Though neither of us expected it, he ended up staying at my home for nearly 12 hours, working hard the entire time. He located the source of our major leak and repaired it, then attended to our dripping shower. Just as he and I thought he was done, more water came dripping from the kitchen ceiling. When the previous owner of our house had repairs done to the upstairs bathroom floor, they inadvertently drilled screws through the copper piping in two places. Eric quickly diagnosed the issue, worked to repair as much as he could, and agreed to report back first thing on Monday...which he did. He completed all repairs, cleaned the entire area, and explained each repair in detail. He showed us all the evidence of each problem and explained what he needed to do to fix it. He explained fully all costs involved. I remain very impressed by Eric and the work he did, and I appreciate the professional service he provided on Reevess behalf. Definitely would recommend to others.

Review 18 (2024-01-04 - Rating: 5)
I highly recommend Reeves. Called them and Zack came within a few hours. Zack was very professional and kind. I have used Reeves in the past and will continue to call when I have issues!

Review 19 (2023-07-05 - Rating: 5)
Tony was beyond amazing! Came right on time and worked quickly and efficiently to get my air conditioning back up and running over the Holiday weekend!!!! I’ll definitely be using Reeves again and highly recommended them!

Review 20 (2024-05-06 - Rating: 5)
Zack and Christian were wonderful. They were timely, efficient and I am extremely pleased with their work. I highly recommend Reeves.

Review 21 (2022-07-05 - Rating: 5)
Chuck and the team at Reeves does a great job! They are highly professional and knowledgeable. They did a great job on our tankless water heater from start to finish. We just had Chuck replace our kitchen faucet and he did a fantastic job! I would recommend them for your heating, cooling and plumbing needs.

Review 22 (2019-11-26 - Rating: 5)
I have worked with Reeves plumbing in the past. They are professional, courteous and knowledgeable. Tony was absolutely fantastic. Our heater would not turn on and he was able to quickly diagnose and fix the problem. He kept us informed of what was going on every step of the way. This was an emergency call and they were able to get back to me within 10 minutes to be able to send someone out. In the best part of all is that the bill was very reasonable. I would recommend Reeves plumbing and heating to anyone.

Review 23 (2023-09-08 - Rating: 5)
Tony came and replaced my hot water heater and did a great job! He was very friendly and the work was done the same day he came. Would definitely recommend to anyone!

Review 24 (2023-03-21 - Rating: 5)
Our furnace was not working. We called on Sunday morning and Tony responded within 20 minutes, and was at our house within 30 minutes after that. Unfortunately we needed to replace our furnace. Tony explained everything and gave us a quote. The furnace was replaced the very next day. Tony and Sage were professional, respectful and informative and left the work site clean!Thank you!

Review 25 (2018-10-09 - Rating: 5)
Reeves plumbing is absolutely amazing. We had an unexpected issue with our plumbing and didnt know who to call. My husband found this company and thank goodness he did. They were timely and very professional. They had everything figured and provided some education to help prevent the issue in the future. We had Tony and Josh help us out and they were the absolute best. So professional and pleasant to work with. If we ever have issues again, we will definitely be using them!

Review 26 (2023-09-22 - Rating: 5)
No one wants to have plumbing or HVAC issues but Reeves Plumbing is definitely the company to call when you do. Everyone I’ve dealt with is professional, neat and nice! They have replaced our furnace, air conditioner, installed a tankless water heater and repaired a clogged sewer line. All done with no issues. A+ workmanship.

Review 27 (2023-03-01 - Rating: 5)
Adam and Jeff were such professionals when they came to my house to repair a drainage problem. They clearly explained all of my options for repair. Their work was excellent and efficient. They were great at cleaning up after themselves. Great job, guys!

Review 28 (2022-05-26 - Rating: 5)
Chuck came to service our plumbing issues and it was an overall wonderful experience. He was quick and efficient and did a great job at explaining to us what was needed and why. I would highly recommend the entire company to anyone!

Review 29 (2021-08-17 - Rating: 5)
I had a number of plumbing issues in my older home on separate occasions and decided to call Reeves each of those times. Their technicians Tony, Chris, Travis, and Mike did everything to come up with a solution which provided options and how it affected cost. Also, helped me understand what they were going to do in my home. The end product looks great, and so far so good on what the issues were initially.

Review 30 (2018-06-14 - Rating: 5)
Reeves is always wonderful to work with.....This is the second time Ive used Reeves. They were extremely professional. He sent Chris out, who explained the equipment I would need, cost, and time it would take to fix. He was very knowledgeable about the company and services, scheduled the job within the next day, and was able to complete the work in a timely and efficient manner. I highly recommend Reeves for all of your heating and plumbing needs!

Review 31 (2018-06-26 - Rating: 5)
Called Reeves when my hot water tank gave out. They were able to come the next day and called me to say they could come a little earlier than the time frame given. The technician, Rob, was very polite, friendly, and knowledgeable. He took the time to explain things and answered my questions. I have used Reeves before and have always had great service. Will definitely use again. Highly recommended.

Review 32 (2018-11-12 - Rating: 5)
Josh from Reeves was great! Friendly & knowledgeable-checked several areas to identify the problem & explain our options! Tested finished work & made sure we were satisfied (bonus! completely cleaned work area before he left!) So thankful for the Reeves referral from my co-worker! I wish I could give more than 5 stars!

Review 33 (2023-11-13 - Rating: 5)
Highly recommend. Tony was able to get my furnace up and running same day. Plus I called in the morning and they got me in immediately. Get service!

Review 34 (2022-03-25 - Rating: 5)
We just purchased our house and it’s on a well system. We contacted reeves to have a quote done on annual systems maintenance and to check for any concerns. Reeves sent out Chuck who was just awesome. He came in listened to our concerns and addressed each one honestly and efficiently. He also let us know on what things should be if an immediate concern, like the 40 year old hot water heater, and things that can be done in the future. Chuck researched what we had, and provided us quotes for different scenarios. Reeves will be handling all our plumbing and well system needs from here on out!

Review 35 (2022-02-08 - Rating: 5)
When my furnace stopped working late at night on a night where temps were in single digits, I was panicked. Tony was extremely helpful in getting the on call workers out to me quickly. They were friendly and efficient. So thankful for the quick fix and great service.

Review 36 (2023-02-14 - Rating: 5)
The service techs are polite, friendly, extremely knowledgeable and seem very concerned with making sure I was satisfied with the jobs. I have used them in the past for other projects and I have never been disappointed. I would highly recommend Reeves Plumbing and Heating.

Review 37 (2024-04-18 - Rating: 5)
We were very pleased with the professional service and quality craftsmanship of the work. Would highly recommend Reeves Plumbing and Heating.

Review 38 (2022-03-28 - Rating: 5)
I will always suggest Reeves, I have had them out a few times for plumbing and heating needs. This most recent time was for heating issues, and Tony is the man. He was very informative, knew exactly what my issue was, and he even gave me suggestions for preventative measures. I’ll definitely be using Reeves again.

Review 39 (2015-01-30 - Rating: 5)
We liked everything Reeves has done for us so far. The first time at the beginning of January Kyle came out and went over everything in the house and gave us suggestions to keep our furnace running. We did buy a furnace from them today and Ray and another person came out and were very nice and did a much quicker job than I expected. We are very pleased with what they did and we will certainly call on them again if the need arises.

Review 40 (2018-01-31 - Rating: 5)
Our hot water tank went out on a Saturday morning. Chuck at Reeves came out right away (less than an hour) to check it out and gave us a great price when we ended up needing a new one. We really appreciated the quick response and great care he took in getting us a good deal on a tankless heater. Chris and Tony came out to install the tankless heater, as well as new piping, in record time. They were very professional and kept me up-to-date on the process. They took the time to make sure we knew how to work the new system when they were done. Reeves does a great job!

Review 41 (2019-07-19 - Rating: 5)
Reeves offers quick, clear, and professional service. The folks on the phone were courteous, clear, and responsive. Dan helped me to quickly schedule service and even worked with me on the price. Scott the technician offered friendly, knowledgeable, courteous, quick, and clean service. He replaced a faulty shower cartridge, a hose faucet, and washing machine faucets, installed new shut-off valves, removed a leaky saddle valve, and replaced aging steel pipes with copper lines so that my house is now in the 21st century (at least with plumbing) -- all in one day! Great working with this folks. Ill most likely turn to them first if my water heater or HVAC ever go. Thanks!

Review 42 (2019-02-05 - Rating: 5)
We had Tony and Drew both here working on a burst pipe issue, could not have asked for better service. They are both very professional, helpful and prompt. They took the time to explain everything that had happened and treated us like people and were very reasonable with their quotes and final pricing. Highly recommend these guys!!

Review 43 (2017-11-28 - Rating: 5)
Called Reeves for our hot water tank not working. Nick was our technician that arrived on the call. Nick went through all options with my wife and I and helped us decide on a new 50 gallon hot water tank. Nick was extremely polite, and well spoken. Nick did a great job installing the tank and was the neatest and most organized tech we have ever had in our home. Highly recommend Reeves plumbing to anyone in need of plumbing service, and especially recommend their service tech Nick as he was AWESOME!!! Thanks Nick!!

Review 44 (2017-12-09 - Rating: 4)
Reeves promptly sent a technician to our home to address a furnace issue. The issue was not resolved on the first visit, but they sent another technician out that evening who identified the issue. They did not charge me the on-call fee and identified the issue. They sent a hard working Army veteran to complete the work on the next day. He worked hard until late on a Friday night to get our issue fixed. I would continue to do business with Reeves.

Review 45 (2020-12-01 - Rating: 5)
Drew came out to replace our sump pump and inspect our furnace. He explained everything as he went along. It was well worth the money and we will absolutely be using them for our future needs. Would recommend.

Review 46 (2019-12-14 - Rating: 5)
Reeves Is AMAZING! Josh and Donnie were quick, kind, funny and soooo easy to have in my home!! They took care of everything for me with-in an hour of my first call. I couldn’t be happier with their work and HIGHLY recommend Reeves- especially these two dudes— GOOD PEOPLE!! Happy Holidays!! 😚

Review 47 (2024-01-12 - Rating: 5)
What a great company!Everyone in their team is courteous and helpful. The follow up after the job is done, awesome. 👏 GOOD JOB REEVES.

Review 48 (2018-02-13 - Rating: 5)
Great customer service! Always someone there to answer the phone, and after horrible service with Home Depot and a water heater that only lasted 6 years, we decided to buy one from Reeves. Troubleshot the heater and were in and out by the end of the business day. Scott and Chuck were great! Highly recommend!.

Review 49 (2021-01-27 - Rating: 5)
Drew was very helpful on explanation of my furnace issues. Price was reasonable. Gave me several quotes for future replacements. Really works to help you find a comfortable level of payment. Great customer service.

Review 50 (2018-01-15 - Rating: 5)
Made a call for service on a Saturday for Monday morning, received a call early and had Phil, our service tech here within 25 minutes. He was extremely thorough, and explained everything wonderfully. Our furnace is working now and we are back to being warm again. Thank you, Reeves, for your prompt, courteous and thorough service.

Review 51 (2019-03-22 - Rating: 5)
We are new customers for Reeves Plumbing and had a wonderful experience. I really appreciate how patient and professional Chuck was when he came over to fix our kitchen sink. He was informative and told me of possible future concerns. He told me of good products and proper maintenance practices (I guess I had been doing a lot of things the wrong way---oops!). I also think the pricing was more than fair for the amount of work that was done. I will certainly use this company in the future! I will be sure to recommend Reeves Plumbing (and Chuck!) to my friends and neighbors. He was friendly with my nosy daughter and the nosy cats and did a great job of cleaning up the mess! Thank you so much, Chuck!

Review 52 (2022-01-30 - Rating: 5)
10/10 Dave and Ray did wonderfully! They were so fast to respond. Did amazing work, fixed our leak and gave us so much information and helpful tips. Great place to call! I would definitely recommend.

Review 53 (2015-07-01 - Rating: 5)
Our kitchen sink, and disposal, was clogged and we called Reeves Plumbing & Heating. Mike came out and fixed it for us and did a great job. He was professional, courteous, and cleaned up after himself. Then, we asked him to replace the drain stopper in our bathroom. He did that as well, and did a great job.Their price was very reasonable. My husband and I really appreciate that. Thanks Mike, and thanks Reeves Plumbing & Heating!

Review 54 (2017-08-10 - Rating: 5)
Reeves has been our go to plumber for the last 10 years. They have been reliable and efficient as well as affordable. Their workmanship has been top-notch. Most recently I have had a furnace/air conditioner replacement as well as bathroom gut for a remodel and was not disappointed. In the latter job, Matt and his assistants work were professional and showed their knowledge of the trade. Lastly, they take care to make sure that the job site is clean when the project is completed.

Review 55 (2017-10-18 - Rating: 5)
We really appreciate Reeves Plumbing and their quick response to a emergency plumbing issue. Chuck did a great job, gave us options a cleaned up afterwards. Their prices were fair and I would definitely use them again.

Review 56 (2019-05-10 - Rating: 5)
Excellent service for gas line modification for kitchen stove. Technician Drew, did a fine job assessing how to deal with tight fit plumbing in the joist area and was able to relocate our gas line, with new valve, to ensure a nice fit with our new stove. We had a counter depth problem and the relocation work was the solution. Would highly recommend Reeves.

Review 57 (2012-07-20 - Rating: 5)
Needed to have our shower repaired and we picked Reeves based on our neighbors recommendation. Jason came out and was kind, knowlegable and quick in the work he did. The quality of the work is really really good! Very happy with Reeves and the quality of service we received. We have definitely found a plumber we are confident that we can trust and respect!

Review 58 (2017-10-16 - Rating: 5)
Excellent experience as usual. We have used Reeves Plumbing for over 15 years and have always been pleased with our service experience. Chuck, our technician today, was very thorough, explained everything he was doing, and went out of his way to install an upgraded filter in our system. We will use Reeves Plumbing again for our furnace service needs.

Review 59 (2018-06-28 - Rating: 5)
Its always been a pleasure working with Reeves Plumbing and Heating. My plumber Matt was extremely friendly, professional, and helpful.Recently, we had to install a new sump pump. Reeves was very prompt. They came out early, and Tony was extremely helping in not only installing the new sump pump, but explaining why and what he was doing.

Review 60 (2022-02-12 - Rating: 5)
Called on a Saturday afternoon and Tony was at the house within an hour. We tried drain cleaner & snaking the clog ourselves & failed. He had the drain unclogged well within an hour, will definitely use in the future. Responsive, professional and knowledgeable.

Review 61 (2022-02-17 - Rating: 5)
I had a rather serious clog in my main sewer line that was flooding my basement with sewage. I called and set up an appointment with their very helpful woman who answered the phone. I had rather particular requests which they met (though they ended up not being required), and I later had to reschedule, which they did without issue. The young fellas who came (Mac and... Sorry buddy, forgot the other kids name) came and had to go through my horrifically cluttered basement, which they did with polite stoicism. The clog was was handled promptly, and the service fee was not at all unreasonable. They were very professional, and they saved me from a massive problem. I will absolutely recommend them to others and if I need to call them again I will definitely make sure its a more navigable space (sorry about that, guys).

Review 62 (2017-10-18 - Rating: 5)
Twice now, Reeves has come to our aid with plumbing issues. One was a major problem that they handled quickly. Another was what thankfully turned out to be a smaller problem. In both cases, the plumbers were knowledgable and - to me - seemed fairly priced for the work and skill they provided. When this second incident happened, we did not hesitate to make our only call to Reeves. They were able to get us into a busy schedule and fix the problem.

Review 63 (2018-07-22 - Rating: 5)
Cant thank Chuck and Dave with Reeves enough. Had a bit water leaking in 2 hours replaced and all set. Great service on a Sunday to boot. Very flexible with options and walking me through an unknown process. Highly recommend.

Review 64 (2017-02-16 - Rating: 5)
Weve finally found the right company to get the job done RIGHT! After years of plumbing problems and short term fixes, Reeves figured out where the problem was, showed us and explained it so we understood what needed to be fixed. We appreciated their quick response, efficient work and feeling like they were invested in what our family needed. Each one of the men who were here to help were kind and made us confident our problems are finally fixed. Thanks Reeves! Since we dont expect any plumbing problems, well see you when our air conditioner needs help.

Review 65 (2018-12-17 - Rating: 5)
Started a Monday morning with a broken water tank. Very quick service. I called at 8:30 and they were here by 11:00! The serviceman was very personable and didnt mind my dog jumping on him. I will use Reeves for my next plumbing problem for sure!

Review 66 (2019-10-01 - Rating: 5)
Tony was amazing and quick to complete the job. Replaced parts I didnt even know were a problem and was very thorough. Would recommend to anyone who needs work done. Will use their company again!

Review 67 (2017-12-29 - Rating: 5)
I had Reeves do a job for me today. When technician left I was not happy with something that happened. It was not the work that was done. That was done to my satisfaction. In a couple of hours Jeremy Reeves called me and the problem was solved to everyones satisfaction. I was very impressed that he called...I never expected to hear from anyone. I would recommend Reeves Plumbing to anyone looking for a company that does the job correctly and also really cares about the customer being satisfied and happy. This is rare in todays world.

Review 68 (2019-07-13 - Rating: 5)
Reeves was at my house for an emergency leak very quickly; were very professional and had a sense of humor since I was swearing at my pipes. Job was done very fast and done right! I would highly recommend. I guess thats why they have 5 stars!!

Review 69 (2017-12-05 - Rating: 5)
Excellent company to work with. Technician was able to make it out within 48 hours. When he was uncertain of the exact cause, he was happy to try the cheaper solution first and, when it worked, he was great about discussing what was wrong and what to expect in the near future. I have done service with this company many times and would highly recommend them.

Review 70 (2012-07-15 - Rating: 5)
Everyone I dealt with was fantastic. The technician they sent was knowledgeable, professional, thorough and quick. He explained everything, was personable and used quality components to make sure I was hooked up correctly. The price was also quite fair.A big thank you to Reeves Plumbing!

Review 71 (2020-01-15 - Rating: 5)
Chuck was a lifesaver, he and Mac were here in the middle of the night when lighting striked and broke our water heater and blew out another pipe and flooded our basement. They were very fast and efficient in repairing it all quickly. They were very careful in keeping our floors clean and left everything in good shape. Thank you so much.

Review 72 (2019-01-22 - Rating: 5)
On one of the coldest days of the year, they sent us Drew to fix our furnace. Very professional and took the time to explain our issues. Drew didnt just try to sell us something we didnt need yet. Very thorough and got us up and running! We are very grateful!.

Review 73 (2018-09-25 - Rating: 5)
Called early on a Monday morning for a non-emergency, had Scott, our technician, over by 145 PM. He was fast, friendly and fixed our problem. EDIT: 2018: We had them come over again for a rusted out bathroom sink. They gave us a few options, quickly schedule for a return visit. Fast service, fair prices.

Review 74 (2014-06-30 - Rating: 5)
We recently had Reeves replace drain piping for the bath tub & toilet, reset the toilet & put in new sub floor. Caleb & Tim were prompt, professional & courteous, & cleaned up completely afterward. They explained everything they were doing & why. Reeves dealt with us honestly & the work was top notch. We received more than our moneys worth & will be calling them again for further work we want done.

Review 75 (2020-10-19 - Rating: 5)
My furnace stop working over the weekend. Reeves is available 24/7 and they sent Drew out within 90 minutes to diagnose the problem. Upon review it was determined the gas valve was faulty and unfortunately with it being the weekend was not going to be a easy fix. I decided to hold of until during the week so it would be more cost efficient. I was thinking it would be sometime mid-week but upon my surprise Drew showed back up Monday morning with the part. He took the extra step in securing the part over the weekend so the repair could be done as soon as possible. Thank you Drew!

Review 76 (2017-08-23 - Rating: 5)
Awesome experience today with Reeves Plumbing and Heating. They showed up on time after at 11 am after being called the night before. Courteous service with a knowledgeable technician doing a thorough job. Highly recommend their service!

Review 77 (2017-09-22 - Rating: 5)
I called Reeves Plumbing & Heating to see if they could quote a job which required moving boiler water lines and adding a new slant fin tube to allow for an interior wall to be move in my home. They came out the same day and quoted the job and were able to start the job later the same week. The techs were professional and completed the job faster than I expected. Kyle who was one of the techs even walked me through bleeding the boiler and answered all my questions. I would recommend Reeves Plumbing & Heating to anyone looking for a fair price and high quality work!

Review 78 (2012-07-10 - Rating: 5)
Jason did an excellent, professional job moving the plumbing in my bathroom so I could move my cast-iron tub back a foot to make room for a washer and dryer. He went to the trouble of looking at the job in advance and bringing all the supplies that were needed so I would not be paying for extra time. Also, there is a $15 coupon for a Google review. After such an exemplary job and great price, I highly recommend them - If you need plumbing work done, why wait, schedule an appointment with Reeves today.Mike

Review 79 (2022-10-13 - Rating: 5)
Tony did a great job with fixing my leaking toilet and was informative of my options regarding a long term fix. Im glad he was so helpful and I went with Reeves!

Review 80 (2022-07-07 - Rating: 5)
Corey Cone was knowledgable, quick to get started, and the work quality leaves no room for complaint. When asked, he was even able to offer a fix about an unrelated plumbing project. Very professional and personable, a pleasure to have on site.

Review 81 (2019-09-19 - Rating: 5)
Did a wonderful job. Highly recommend. Even did a extra job for me! Will use them every time I have a problem. Chuck was very polite and would ask for him again.

Review 82 (2012-11-18 - Rating: 5)
I contacted Reeves Plumbing about installing a new composite granite sink in my kitchen and the associated under-sink plumbing work. I left a message in the morning and quickly (within minutes) received a call back and said they could have someone come around noon or 1 PM. Jason Chapman from Reeves called beforehand to let us know his ETA, he arrived promptly and was very efficient, clean, and courteous. He explained everything to us and made many other useful recommendations. Jason has the sink installed the under sink plumbing completed within a few hours. He even gave us an estimate on some other plumbing work in the house we need done. Jason and Reeves far exceeded our expectations, I will use them for all future plumbing work. HIGHLY recommended.

Review 83 (2017-10-17 - Rating: 5)
We had a very positive experience with David today. Professional. Polite. Fast.My favorite part was this: He had a question and there was a system in place for him to reach out to a more experienced plumber. The second plumber, Rob, was here very quickly and the two of them looked at my problem and came up with a solution together.We will use Reeves again.-Jana Thompson

Review 84 (2020-02-20 - Rating: 5)
Called them they came right away and resolved our problem the very next morning was at our house all day . No more leaks Chuck was very polite telling and showing us everything they needed to do to fix our problem. Kudos to Reeves plumbing for everything they did to help us out

Review 85 (2020-10-06 - Rating: 5)
Drew came out to repair my sump pump. He explained everything as he went along and even climbed under the house to make sure the pump was draining correctly. It was well worth the money and I will absolutely use them again!

Review 86 (2019-07-29 - Rating: 5)
Had an excellent experience with Reeves, quick turn around time after our A/C Unit failed. Carlos the technician was very professional and prompt with his service, his knowledge and due diligence was on the mark. Thank you Carlos and Reeves.

Review 87 (2022-06-24 - Rating: 5)
Very responsive and professional! Came to repair our AC the next day. Tony was awesome! Will definitely be using next time we need anything done.

Review 88 (2017-10-12 - Rating: 5)
We had a wonderful experience with Reeves Plumbing tonight, an emergency, water all over the basement, which Reevess Chuck tookcare of most professionally and FAST! Thank You so much! This was the second time we used Reeves and we wont change! Now we have a new hot water tank!

Review 89 (2023-04-22 - Rating: 5)
Hired Reeves to clear clogged underground drain pipes. Mike and Juan worked tirelessly for hours without a break until the clog was cleared. Great job! Will hire Reeves again.

Review 90 (2012-06-25 - Rating: 5)
Reeves has done work for me at my rental property and my own home. Ive always found them to provide quick and efficient services. Their employees are courteous and professional. Ive reccommended them to my friends and family and will continue to use them in the future.

Review 91 (2019-03-26 - Rating: 5)
Reeves always responds to our needs quickly and takes care of any issues we have. All service techs are professional and knowlegeable (like Chuck). Would highly recommend their services for anyone in need.

Review 92 (2019-12-18 - Rating: 5)
Tony and Jim came by to clean the flame sensor on my furnace. I had been having heating issues for a week and finally had no heat at all, so something needed to be done. They came quickly after I called Reeves and did the job quickly and efficiently as well. Tony gave me the option of replacing the flame sensor now, or calling back if I have more problems. I was happy to have been given the option. Thanks guys!

Review 93 (2019-04-12 - Rating: 5)
My house has been cold the last few days. With no furnace working. But a big thanks to Drew who took his time to figure out the problem and now I have heat. We always use Reeves!!! They always do a great job !!

Review 94 (2017-09-08 - Rating: 5)
Back in July I had a leak in my toilet and called Reeves to see what the problem was. The service tech explained my options and the price differences between them. We chose to get a brand new toilet to avoid extra costs down the road and a high water and sewer bill. Well just recently the new toilet started running constantly when flushed so I called Reeves and they got me an appointment right away! The service tech was David Hart and I found out it was his first day alone after training for 4 months. He was very nice and professional and fixed the problem in no time!! Thank you David and Reeves for always being there for all of my plumbing needs!!! Would highly recommend calling them!

Review 95 (2019-12-19 - Rating: 5)
My wife and I are new to the area..had a bathroom issue we called several places with negative response. We called Reeves they were there in no time. Our situation was kind of complicated it took 2 repairmen to get it right. They were super courteous friendly and hardworking. I would recommend Reeves to anyone. They were there for us.

Review 96 (2018-06-21 - Rating: 5)
I called Reeves Plumbing for an estimate, they came an gave gave me a detailed explanation of fixing the problems I was having. I called back about a week later for an appointment and they fit me in that same week. I was very happy with the end result and they even tackled some unexpected problems at no extra charge.

Review 97 (2012-10-08 - Rating: 5)
This is a great company to have work done in the home. First and foremost, their technicians are courteous, professional, and caring about their work area in the home. I have had them in my home twice in the past two months, and have been impressed with their promptness after I made the call, and the speed at which they completed the work. Their last visit was an emergency call-out and they arrived within 30 minutes after the call.

Review 98 (2017-11-02 - Rating: 5)
This is our second time using Reeves Plumbing this month. Nick was our service tech both times and we are extremely happy with the quality of craftmanship both from Reeves Plumbing and their service tech Nick. Nick was extremely neat and orderely and explained in detail the work that needed to be done and also what was causing our leak in our home. Highly recommend Reeves Plumbing as well as their service tech Nick as he is a top notch plumber and a pleasure to work with as always. Great job again Reeves and Nick! Will be calling again next time we are in need of plumbing service, and highly recommend Nick and Reeves Plumbing to anyone in need of plumbing service! Thanks again Nick!!

Review 99 (2017-07-17 - Rating: 5)
Reeves Plumbing & Heating has been our go to company for all things Plumbing and Heating since we moved to Erie (theyre on speed dial!)Everyone weve met with or had in our home to do work has been on time, efficent, knowledgeable, respectful of our household (cleaning up after the work is done), and very courteous/kind.So... when our central air of 16yrs called it quits there was only one place we were going to call. They installed the new unit today and it was as painless (for us) as each service call before.Do yourself a favor and put Reeves Plumbing & Heating at the top of the list when doing your due diligence. You will not be disappointed.Thank you REEVES for coming to our rescue once again!!

Review 100 (2019-01-21 - Rating: 5)
Our boiler stopped working on a Sunday night (-14 degree windchill) and they were quick to answer my call and get someone out to us. The service man Chuck was very friendly and he got our heat back on in no time. He was also dog friendly.

Review 101 (2018-01-01 - Rating: 4)
I called Reeves to fix my tankless water heater today. They came in a timely manner. They were able to temporarily fix the problem until parts come in. That is very much appreciated. The only thing I was not happy with is the wrong quote of the hourly fee. It cost more than I thought it would.

Review 102 (2017-11-30 - Rating: 5)
Chuck, our serviceman, was very polite and friendly when he came to do an annual service check. While doing so, he also found a problem with the exhust vent which he repaired in less in an hour. I would highly recommend Reeves Plumbing.

Review 103 (2021-12-22 - Rating: 5)
Tony was extremely helpful and knowledgeable. He was on time and professional. Great service and he kept me informed as to what was being done. I am definitely going to recommend them to my friends and family.

Review 104 (2018-07-17 - Rating: 4)
Reeves plumbing replaced a part for my hot water tank and a leak in a water pipe. The hot water tank repair took awhileweeks longer than I anticipated because they had to order the part . They also set up an appointment and never showed(hence the 4 stars) I had Tony come out today and replaced the part as well as fixed the leak. He was fast efficient, showed up when he said and kept the area clean. 5stars for tony

Review 105 (2022-03-07 - Rating: 5)
Professional and courteous on multiple visits by multiple visits by plumbers. Contact center was great to work with and get things scheduled. Top notch work and they went out of their way to get job done with minimal impact to other areas.

Review 106 (2023-12-07 - Rating: 5)
I thought I had already left a review after they came but as I have been asked by google I will do it again, they are very good and reasonably priced and I would recommend them to anyone looking for quality work

Review 107 (2018-01-05 - Rating: 5)
Had an issue with hot water tank not keeping lit. Called Reeves because I used them in the past, again very prompt service, out within the hour. Wasnt able to fix issue at 10 pm at night but came back out first thing in the morning and fixed it.

Review 108 (2013-07-23 - Rating: 5)
I have called Reeves plumbing every time I needed work done. Sometimes in an emergency, other times just for repair. They are a great company. All their people are courteous and friendly but above all they are efficient get right to the job and charge a fair price. I would recommend Reeves to any wanting plumbing services or repair.

Review 109 (2014-08-26 - Rating: 4)
We have recently started using Reeves Plumbing for our own personal needs and at our rentals. They are efficient and fair in pricing. They get the job done. You do not need to wait three or four days for them to come and fix an issue.

Review 110 (2019-12-11 - Rating: 5)
Our hot water heater was not working. Chuck at Reeves Plumbing quickly diagnosed the issue. It required a new control panel. Chuck did a fantastic job of getting us hot water. We recommend Reeves for your plumbing needs.

Review 111 (2018-01-19 - Rating: 5)
Reeves Plumbing and Heating is a class act business. We had a major drain clog with our kitchen sink. Chuck from Reeves came out and assessed not only the drain issue, but the overall plumbing of the house. Since we have an older home, it was found that the plumbing in the house was very bad. In some cases, the previous owners of the house used substandard materials and practices just to get something to work (partially).Reeves gave us a great quote to replace all of the plumbing in the house. They have had their crew here all week and continue to work through issues due to the old house structure. All of the crew members have been very informative and helpful throughout this process.If you have an older home that needs new plumbing, I truly believe that Reeves is the best in the area.Thanks again Chuck, Chris, Rob Reeves, and the rest of the crew at Reeves plumbing!

Review 112 (2019-01-21 - Rating: 5)
Our boiler was on the fritz on a Sunday night when it was 5° outside. Reeves came out within an hour, and Chuck got everything working again. Despite it being after hours, the work was done quickly for a reasonable price. Big thanks to Reeves and Chuck.

Review 113 (2017-10-02 - Rating: 5)
Needed a fan blower on my furnace. Initially thought it was going to be a clean and check so thats what I ordered. However, I realized it was more serious. Reeves called and asked to reschedule that day because they were on many emergency calls but, when I told them my fan sounded horrible and thought it was going fail with cold nights coming, they graciously and politely kept the appointment. They called before the guy came out. The guy was thorough and showed/proved to me what the problem was. Set it up so I could still heat the house while the new fan was on order. Replacement visit was ON TIME and everyone has been courteous, respectful and knowledgeable. Not sure how the money compares to others but I just wanted it done right and it appears to be fixed.

Review 114 (2017-08-01 - Rating: 5)
Matt was awesome! He came for one issue (leaking of water) and stayed to help with our broken ac unit. He was professional, knowledgeable and so nice. I will be using Reeves again for any problems with plumbing or heating.

Review 115 (2017-08-14 - Rating: 4)
Called Reeves and had someone come out. Got and estimate; The tech that came out was very cordial over the phone. Scheduled the working and expecting no worries after that. Work comes with a 1 year labor guarantee also!

Review 116 (2019-09-09 - Rating: 5)
I had a wonderful experience with Reeves Plumbing and Heating coming to my home to check my furnace. Chuck answered all of my questions and was polite and professional. I felt confident in understanding my heating and cooling options. Great service!

Review 117 (2018-06-21 - Rating: 5)
Had a leak coming from my upstairs bathroom so I gave these guys a call, Tony came out and found the issue quickly and fixed it up. He was very helpful, willing to answer all questions I had, and really friendly. Definitely recommend giving them a call if you have work that needs done.

Review 118 (2024-01-09 - Rating: 5)
Tom arrived promptly and had the issue resolved quickly. I was very pleased that I had heat again after a power outage.

Review 119 (2019-06-15 - Rating: 5)
Hot water heater broke Saturday morning. Tony was here within an hour. Gave us great advice and we had a new hot water heater within 3-4 hours. Professional and polite. Totally recommend!

Review 120 (2022-07-07 - Rating: 5)
Tony came to our house to fix our kitchen sink that was leaking. He was very professional. Explained what was wrong. Was on time. I would definitely use Reeves Plumbing again.

Review 121 (2021-01-23 - Rating: 5)
Chuck was awesome and very thorough with checking out my furnance and trying to find the issue. He cleaned and tested it and made some recommendations. Im pleased that my furnace is working again like it should Thanks Mike

Review 122 (2017-11-29 - Rating: 5)
My unstable shower setup was a bad dream. It pulled loose from the wall and began leaking. Nick came, assessed the situation, and patiently put things right once again. It was also very pleasant to hear how he and his assistant worked together in a very friendly, professional, and productive manner to resolve the truly bad problems they found.So good to have this done right this time!

Review 123 (2019-02-24 - Rating: 5)
Drew came within an hour of our call, around 10:30 pm. On a Saturday. He explained everything and was very helpful.We would definitely call Reeves again!!

Review 124 (2019-01-17 - Rating: 5)
Chuck was awesome! He took care of our issue quickly and efficiently. We highly recommend Reeves for any future plumbing problems.

Review 125 (2018-12-14 - Rating: 5)
Called with a leak issue in my bathroom a head of time. Scheduled the appointment during a convenient time for me during the week. Tony showed up as scheduled. Courteous and professional. Explained what he saw as the problem and had the situation fixed in about an hour.

Review 126 (2023-03-13 - Rating: 5)
Adam and Thomas did a great job snaking our drain. Worked hard to run snake backward through drain. Will call again if I have anything else.

Review 127 (2023-09-14 - Rating: 5)
Tony and Hardley did an amazing job. They provided great education and had the water heater done in no time!

Review 128 (2023-06-27 - Rating: 5)
Tony was super fast and friendly during the scheduled matinance of my line!Handed coordinating with water co.pany and the entire process a breeze.

Review 129 (2019-03-29 - Rating: 5)
Chuck was the service technician who came to our business and took care of an issue for us .He was polite and courteous.He worked diligently.We were quite pleased with him.Thank you, Chuck.

Review 130 (2017-12-15 - Rating: 5)
This is my second experience with Reeves Plumbing. Two years ago they installed an energy efficient furnace and today a hot water tank. I am always pleased with their work and I plan on using them again in the near future.

Review 131 (2023-08-23 - Rating: 5)
Tony came in and fixed my AC with no issues. In and out very quick with great communication. 10/10

Review 132 (2023-08-29 - Rating: 5)
Tony was amazing! They arrived within 45 minutes of calling. Excellent and quick service.

Review 133 (2018-06-01 - Rating: 4)
Tony came out to replace the toilet after we had flooring work done in our bathroom. He found a loose flange that needed replaced. The toilet sits straight now without the need for spacers or anything else. Looks good. Thanks Tony.

Review 134 (2019-06-13 - Rating: 5)
Drew, the service technician that helped us, is the best. They came out the same day and got our kitchen plumbing working again at a reasonable rate. Thank you Reeves and thank you Drew!

Review 135 (2020-01-10 - Rating: 5)
Tony and Nosh were on time. They were knowledgeable and helpful. They fixed my problem quickly and for a good price. I have used Reeves Plumbing many times and I recommend them.

Review 136 (2013-10-04 - Rating: 5)
I was very please with the job Reeve Plumbing did today. They were prompt, knowledgeable, courteous and did a great job. The clean up was great. We have used Reeve in the past and they are the only plumbers we call. Highly recommend them!!

Review 137 (2019-05-21 - Rating: 5)
Drew was awesome! Prompt, called in advance! Made our day better! Great smile and great service! Thanks so much! Reeves is the way to go!

Review 138 (2018-06-09 - Rating: 5)
I had a major leak in my basement shutoff valve and Tony came after hours and repaired it a timely matter. Im very happy with his work. Will recommend them greatly!

Review 139 (2019-01-10 - Rating: 5)
Have used Reeves in the past to install a tankless hot water system as well as upgrading the ductwork in the basement with replacing the furnace blower motor with a high energy efficient one. Each of the past 3 times they came to my house they were professional, neat and efficient on the job. About 6 months ago (July 2018) when we had our heatwave my A/C unit when out. Was about 12-15 years old and knew the unit was done for. Called up Reeves and were over at my house the next day. Ordered a 16 SEER unit and within a week had the unit installed within 6 hours. Wanted the 16 SEER unit to get the Penelec/Honeywell rebate of $100. Submitted the paperwork and was denied because furnace was not energy efficient enough for their program. Program only stated A/C unit needed to be 16 SEER not furnace as well. Told Reeves about this issue and they gave me a $100 check! They took care of this issue even though they didn’t have to. Overall very pleased with the service I received over the years and will keep using them in the future. If you take care of your customers, your customers will take care of you!

Review 140 (2013-04-24 - Rating: 4)
Had frozen pipe burst and they were here within 30 min and fixed the problem quickly. Had to come back few days later and helped with a leak.. Very helpful,and informative on what we needed to have done. /fixed quickly and having them back tofix the problem once and for all.

Review 141 (2018-01-05 - Rating: 5)
My mom had a leak underneath her tub. Chris the serviceman was prompt, friendly and efficient. He did a great job and I would highly recommend using Reeves.

Review 142 (2013-07-10 - Rating: 5)
I got the privledge of ONE of the bosses coming to help me out , Jeremy was wonderful! He was in and out and fixed my toliet , even after my little boy still continued using it with #2 after we told him it was broken!! Gross right not for these guys!! Thanks for all the help, I know Ill be calling Reeves back! Because I am a good customer I didnt have to pay up front, got the bill in the mail today and thought I would give them a BIG THANK YOU!!!

Review 143 (2017-08-28 - Rating: 5)
Called them this morning when we lost our water. He came out quickly and got us fixed in one day. No waiting and they were super courteous. Loved them and I will be calling again in the future

Review 144 (2017-12-19 - Rating: 5)
I had Reeves come out to service my furnace. Chuck was the technician. He did a thorough job inspecting and cleaning the furnace. Very satisfied with their service.

Review 145 (2022-09-13 - Rating: 5)
Chuck was quick to return my phone call, arrive at my residence, repair the problem, and explain in great details what the issues were. Would definitely recommend.

Review 146 (2023-05-31 - Rating: 5)
Tony was a great tech he came out and was able to diagnose the issue quickly and efficiently. Very polite and professional.

Review 147 (2019-06-06 - Rating: 5)
Chuck was at the job on time, he analized the issue and we were all repaired even after needing to cut it the wall in several places. Him and Dave cleaned up and I would definitely ask for them both in the future

Review 148 (2019-04-10 - Rating: 5)
Reeves came out and fixed my gas leak the next day after giving me an estimate the previous day. They were very efficent and very nice. Would use them again :)

Review 149 (2017-10-18 - Rating: 5)
They are fantastic and enthusiastic about their work! Great guys to get the job done. Got our new furnace/central air in quick and efficiently! I highly recommend them to everyone!

Review 150 (2017-11-08 - Rating: 5)
I had a hot water heater installed by reeves and they did a great job. Today I’m have some old pipes replaced and nick is very knowledgeable and did a fantastic job. Would recommend to anyone looking for a great plumbing company.

Review 151 (2018-01-27 - Rating: 5)
Reeves was timely and easy to work with. They got the parts needed and our heater up and running even though it was after normal service hours and were very professional and knowledgeable!!

Review 152 (2017-11-22 - Rating: 5)
Gary did a great job fixing my furnace. I have called Reeves several times and always been satisfied with the quality of work and professionalism of their staff.

Review 153 (2012-07-11 - Rating: 5)
Jul 11, 2012by dduttry5 Jul 11, 2012 businessReeves Plumbing & Heating 1850 W 21st St,Erie, PA 16502USAReeves gave me excellent service like they always do. They made my central air work like new again and straightened out 2 plumbling problems. They are friendly and knowledgable people. You can count on them to be honest and fair.

Review 154 (2019-04-24 - Rating: 5)
Drew did a amazing job installing are gas line for are brand new dryer. Amazing guy needs a raise goes above and beyond in assisting with customer service made sure to get the job right will for sure make sure to refer to everyone in Erie.

Review 155 (2023-11-10 - Rating: 5)
Fast, great service, and Tom was very friendly... Id definitely call again if needed.

Review 156 (2019-12-02 - Rating: 5)
Josh and Noah were so professional and kind. Making sure I understood what needed to be done to fix my boiler. I would definitely recommend/ use Reeves plumbing again.

Review 157 (2015-08-04 - Rating: 5)
I will call them again! A very polite man came to evaluate our job. Even the dog liked him. And he honestly told us that its not a plumbing problem! Who does that? Im amazed and thrilled.

Review 158 (2019-02-22 - Rating: 5)
Drew and Eric f were very professional and new what they were doing and very nice people would recommend these two guys and Reeves to any body if I could I would give them a 10 star rating got my old clunker working God bless them two thank you for what you did and thank Reeves for hiring them

Review 159 (2022-05-02 - Rating: 5)
We had a crack in the pipe connected to our sump pump.Chuck found the underlying cause to be too much movement in the pipe when the pump ran.He replaced the broken portion, then also clamped the pipe down to mitigate that movement/future cracking.

Review 160 (2019-05-23 - Rating: 5)
Scott and Jim were extremely helpful, respectful, clean, and efficient. Explained everything they were doing and were very thorough. Id definitely recommend them to anyone needing plumbing services.

Review 161 (2017-07-13 - Rating: 5)
Special shout out to Reeves plumbing for getting my clogged drain opened up and giving me peace of mind that there are no tree roots or broken pipe under my house which could have spelled disaster for me since I have no basement and my home is built on a slab foundation. My technician, Matt, did a great job answering questions and discussing possibilities of what might be wrong and explaining how we could fix the problems. 5 star rating from me!

Review 162 (2023-11-09 - Rating: 5)
Chuck repaired our furnace this morning. He was friendly and professional and our furnace is working perfectly.

Review 163 (2021-04-10 - Rating: 5)
2 guys came out within an hour on a Friday night to fix our issue. Yes it was pricey but that’s what you pay for good service on a Friday evening. Thank you Reeves.

Review 164 (2017-12-04 - Rating: 5)
The service tech did a great job explaining our options and we were extremely happy with being able to replace our hot water tank in the same day. I would recommend Reeves plumbing and heating.

Review 165 (2017-08-29 - Rating: 5)
Second time working with Reeves, both times they have been very friendly, helpful, and knowledgeable. Very reasonably priced. Will continue to work with them in the future!

Review 166 (2019-08-16 - Rating: 5)
Great service and Chuck did great; very kind person! He was wonderful in answering all our questions and very patient with us!Would definitely call them again!

Review 167 (2020-10-17 - Rating: 5)
Repaired our shower. Installed an access panel and also installed shutoffs to shower. They did a great quality job and the access panel looks great. I will use them again for any plumming needs