Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Erie, Pennsylvania

Address: 163 E 26th St, Erie, PA 16504, United States

Phone: +1 814-737-0018

Rating: 4.7

Services

  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water jet cutting service

Photos

Comments

  • Review 1 (2024-12-18 - Rating: 5)

    Just moved in & had an upstairs bath water overflow down into the dining room. They were here within the hour! Fast, extremely efficient, prepared, knowledgeable and a fair price.Arranged everything for further help after totally fixing & replacing pipes.John & crew were amazing.Highly recommend!!!

  • Review 2 (2024-12-19 - Rating: 5)

    We have a bathroom in our basement and found these toilet tank cracked. Steve was unable to get a tank at a local retail shop. He immediately ordered a replacement tank. It arrived in 3 days. He scheduled the installation the following day. Steve was on time and did the installation quickly. He cleaned up the area and was happy to answer any questions we had.

  • Review 3 (2024-09-26 - Rating: 5)

    Your technician was so nice and listened to what I had to say about my gutter drain line. He set up the camera and quickly found multiple holes in the pipe. We talked about ways to fix this and I will be working on this today. All the time he was here we were standing outside in the rain and he was so happy to be able help. I am super impressed with both your company and your technician. Thanks for coming so quickly. Pete K.

  • Review 4 (2024-10-17 - Rating: 5)

    Communication with them was easy and informative. Scott did a great job and educated us on our water heater. They are great and go above and beyond for the customer. Thanks so much!

  • Review 5 (2024-11-10 - Rating: 5)

    Steve did a wonderful job of getting our well pressure pump back up and running in an afternoon. Appreciate their ability to handle the situation same day, especially since the issue happened on a Friday!

  • Review 6 (2024-10-10 - Rating: 5)

    Steve was amazing to work with. He did an amazing job to find the cause of leak in the basement and fixed the same day! I had multiple other companies come to take a look at the leak and they all tried to sell me their solutions instead of finding the root cause. I highly recommend Steve from Roto- Rooter -Erie!

  • Review 7 (2024-12-04 - Rating: 5)

    Steve was so professional. Not only was my issue resolved but I received valuable information on how to prevent this issue in the future. They are helping with insurance too!A++

  • Review 8 (2024-11-29 - Rating: 5)

    Their service was incredibly fast and on point! Scott did an amazing job! The price came in well under what I anticipated.Sam Catania Painting☆☆☆☆☆

  • Review 9 (2024-09-22 - Rating: 5)

    The guy that came for the plumbing was really professional. And so was the clean up manager. Both was completely imformative on letting us know what our next steps should be! Thanks for your help!

  • Review 10 (2024-09-16 - Rating: 5)

    The fast, efficient and friendly service I received from John, Michael, Austin and the team was remarkable. I haven experienced such great service in years. Call Roto-Rooter!

  • Review 11 (2024-10-20 - Rating: 5)

    Steve is a very knowledgeable plumber. Very careful and polite and even went through the pipe twice just to be sure he got everything.

  • Review 12 (2024-12-05 - Rating: 5)

    Scott was absolutely a life-saver and went above and beyond the call of duty to restore us to service. Highly recommended.

  • Review 13 (2024-12-20 - Rating: 5)

    I could not have been more impressed with the professionalism in which everyone had. From the office to the the field everyone was extremely helpful.I appreciate the expedient manner that they were able to rectify the situation.

  • Review 14 (2024-11-06 - Rating: 5)

    Steve was amazing he was quick cleaned up well the job was done amazingly would definitely call them again for my next plumbing need.

  • Review 15 (2024-11-16 - Rating: 5)

    Steve did an exceptional job, responding to an urgent situation expeditiously, diagnosing the problem and correcting it. Polite, professional service. Thank you

  • Review 16 (2024-11-20 - Rating: 5)

    Jason was fast, friendly, and efficient! Very pleased with his expertise and professionalism.

  • Review 17 (2024-04-15 - Rating: 5)

    Thank you for sending Jason to me. He came in and took his time to assess the situation. He was respectful of my finances and gave me great advice on different ways to approach a permanent fix. I was so impressed with the result. I hope I never need you again (no offense). But if I ever do have an issue, youll be first on my help line. Thank you again

  • Review 18 (2024-10-04 - Rating: 5)

    Supervisor John was professional, knowledgeable, and courteous. I would request John again an recommend him to friends.

  • Review 19 (2024-04-24 - Rating: 5)

    The service I received was top notch. Very highly educated and informed and not only did they exceed my expectations they also fixed a previous problem that another company caused. John went the extra mile to explain all of his work and make sure everything was safe!!!!!! When help is needed - call Roto Rooter

  • Review 20 (2024-01-06 - Rating: 5)

    Scott helped us out when we were in an emergency situation! We called and they sent Scott out in under two hours. We could not be more grateful for him making sure the work was done same day as we had a little one in the house. Very polite and professional.

  • Review 21 (2024-04-30 - Rating: 5)

    John came out and was absolutely fantastic! He was very straight forward with what we needed and gave us reasonable estimates. 12/10 recommend him.

  • Review 22 (2024-12-18 - Rating: 5)

    Very fast response and the evaluation and fix were done in an extremely professional and helpful manner!

  • Review 23 (2024-05-21 - Rating: 5)

    John came to my home and was outstanding! He was very professional, thorough and explained everything step by step. Would recommend him and Roto Rooter to anyone!

  • Review 24 (2024-10-18 - Rating: 5)

    I am new to home repairs and was nervous about getting a run around. Your technicians, Jason and John, put me at ease within minutes. They started work that day, and within a few hours, they knew what the problem was and also found issues that needed to be addressed. They were an absolute pleasure to work with, and when I say that they went above and beyond, I really mean it. By the end of the first day, they fixed our initial problem, and Ive never been so relieved. The smell thats been driving me insane for ages was completely gone - walking into my house and not getting hit in the face with the awfulness of it is the best feeling of relief Ive had in a long time.I really, really like these guys. To be honest, they were fun to be around, and my dog loved them, too! Every step of the way, they kept me up to date and made it easy to trust that everything they said should be done, really needed to be done, no questions asked.When its time to plumb our bathrooms (and they need it), I want Jason and John to be the ones who do it. Itll be a pleasure to have those two helping me out again. Without a doubt, I would recommend them, by name, to anyone who asks. They are worth every cent we spent getting this problem fixed, once and for all.(And thanks for the new kitchen faucet, you guys - Im slightly obsessed with it. What can I say? Im simple).

  • Review 25 (2024-10-26 - Rating: 5)

    Steve was great! Fixed everything and let me know about all issues.

  • Review 26 (2024-05-03 - Rating: 5)

    I called in the morning and was fixed up by noon. Excellent service!!!! The technician (scott) inspected everything, found the issue gave a fair quote and fixed the problem. Thank you for the quality work and sending a excellent technician. Highly recommend roto-rooter!!

  • Review 27 (2024-01-04 - Rating: 5)

    If I had to say anything at all about my services with rotor rooter, I would have to thank them for sending me Jason. He was an angel in deguise. He stay with my plumbing problems till the problem was solved. He was prompt, courteous and well informed on how to get the job done. I would recommend Jason and Roto Rooter for all your plumbing needs

  • Review 28 (2024-07-05 - Rating: 5)

    He was super knowledgeable, and able to work with our schedule. Friendly and willing to answer any and all questions.

  • Review 29 (2023-07-27 - Rating: 5)

    I found myself in need of a plumber when my kitchen sink suddenly stopped draining. I contacted Roto-Rooter and was able to schedule a service call for the following day after my work hours so I didnt have to take time off work. Jason was punctual, friendly and professional. He took the time to explain things to me in terms I could understand, including my options and his recommended course of action. He provided great service and was very careful to not leave any mess behind. I would definitely call Roto-Rooter for any future plumbing needs.

  • Review 30 (2023-09-23 - Rating: 5)

    Brandon, Scott, Robbie and others did a great job helping us out on a big project at our house. They were always willing to answer questions I had and very responsive and friendly. I would highly recommend to anyone in need!

  • Review 31 (2024-04-25 - Rating: 5)

    Very professional and nice to talk with. Super efficient and a job well done. I should have went with them in the first place. Jon was excellent, would recommend 10/10.

  • Review 32 (2024-11-29 - Rating: 5)

    Steve was great—polite, friendly, efficient and fast. Cleaned everything up, left no mess and got the clog fixed quickly. Came first thing the day after Thanksgiving, don’t put potato peels down your garbage disposal!!!

  • Review 33 (2024-05-04 - Rating: 5)

    John was awesome. Would not have hot water without him. And he also found all the issues the contractor missed on this new renovation. Thanks a lot Roto

  • Review 34 (2024-09-24 - Rating: 5)

    Arrived quickly, got straight to work, had good advice and did great work. What youre looking for.

  • Review 35 (2024-06-27 - Rating: 5)

    Restoration crew has been awesome!! And John did such a great job replacing our old valve - all have been so friendly, professional, and helpful!

  • Review 36 (2023-07-28 - Rating: 5)

    Brandon came to snake our sewer line. He was friendly and knowledgeable and got the job done quickly. He also took the time to clean the surrounding floor. Would highly recommend!

  • Review 37 (2023-08-04 - Rating: 5)

    My job required 2 servicemen and both Vince and Jon were timely professional and worked until the job was complete. Both gentlemen were very friendly. Thankful they were able to resolve my issue.

  • Review 38 (2024-05-14 - Rating: 5)

    Showed up exactly when they said they would! Was quick to diagnose my problem and provide me with an estimate. Definitely recommend John from Roto Rooter!

  • Review 39 (2021-04-10 - Rating: 5)

    The gentleman that came to my rescue was fast, provided immediate response with professional work done, and even cleaned up afterwards...unbelievably skilled and fast!I would hire him again without hesitation.Even the price for the work was great... top notch... The repair and installation was done in just a couple of hours ...what can I say, he was super.

  • Review 40 (2021-05-07 - Rating: 5)

    I am so grateful to Roto-Rooter Erie for the amazing customer service they gave me and for quickly clearing out a clogged sewer line for me. They were having some equipment problems and did not think they could get to me before the weekend. However, supervisors Jason and Scott came to my house late Friday afternoon to do the job for me personally. They could not have been nicer. The staff in the office is first rate. From my first call to them they kept me updated about when I could expect a service call. When it looked like it might be delayed they went out of their way to get me taken care of. I have had situations where service providers have not been so accommodating. Roto-Rooter went to great lengths to see that I was taken care of. My sincere thanks to everyone at Roto-Rooter.

  • Review 41 (2024-07-04 - Rating: 5)

    Jason was such a pro and fixed the clog and even diagnosed the cause, he is the BEST

  • Review 42 (2021-04-30 - Rating: 5)

    Scott was absolutely amazing! After hours call to clear a pipe from our sump pump to the street. Not only was he super nice and knew what he was doing, but he made sure everything was working perfectly before he left. And thank goodness because as soon as he cleared the pipe our pump failed and he also made sure that was working 100% before he left! I would definitely recommend! Thank you Scott!

  • Review 43 (2021-05-06 - Rating: 5)

    From the moment I called to set up the appointment, to the time Jason showed up at my door, was less then an hour, and No I did not have an emergency plumbing problem. Jason was the most professional person I have dealt with in a long time. Very courteous, professional, and explained everything he was going to do, and/or try to fix the problem. I live in a manufactured home, and from the initial call when i spoke to (?)Jennifer (I think thats her name?) it was Not an issue.I will recommend Roto-Rooter to everyone I know that is having a plumbing problem. Thank you to Jason for giving me my hot water back.

  • Review 44 (2024-07-25 - Rating: 5)

    Jon was quick and got the job done! Highly recommend.

  • Review 45 (2024-10-17 - Rating: 5)

    Have a great experience with Roto-Rooter Plumbing. Jon came out to help replace a sump pump that had gone bad. It was quick and easy and for a great price. Will use this company again!

  • Review 46 (2024-12-11 - Rating: 5)

    Timely and helped in a pinch. Job well done!

  • Review 47 (2024-09-27 - Rating: 5)

    The gentleman that came could not have been nicer. Our water leak was in our crawl space which is only about 24-26inches high. Most repair men who have to go under there complain alot about it. Not this guy, he joked about cleaning most of my cobwebs out of my crawl space. Very pleased with his service. He was in and out within a half an hour.Prices are ridiculous on everything so Im not going to complain about it

  • Review 48 (2024-07-24 - Rating: 5)

    Friendly and courteous . Job well done! Jason wasFriendly and cordial

  • Review 49 (2018-05-02 - Rating: 5)

    They were great! They did the job quickly. They replaced the sewer line from the house to the street. They had to dig down 13 feet and about 10 feet long ditch. They were very safe in the way they worked! They used the proper safety equipment. They did not take any short cut and did the job correctly!! I did not feel like they charged me too much for the job they did! I will use them again if I need them again. I would say if you need a plumber to call them and you will get the job done right. The price they charge is not too much for the quality of work they will do for you!

  • Review 50 (2019-05-15 - Rating: 5)

    Very prompt service. Arrived within one hour of phone call. Jason was very courteous and knowledgeable. He troubleshooted our water lines which were clear, and immediately notified the city exactly where the problem was on their end. Before he left our premises, Jason waited to ensure the city didnt cause more problems for us while clearing their blockage. Highly recommend!

  • Review 51 (2024-11-12 - Rating: 5)

    I had no water Jason and Scott came out did what they had to do and now I have water both amazing people did really great work and the price was decent

  • Review 52 (2024-04-29 - Rating: 5)

    Arrived very shortly after I called. Everything was explained and shown to me. John was professional and courteous.

  • Review 53 (2024-09-09 - Rating: 5)

    Every time I call they are here within the hour very professional always explain issues and give any advice that could help the problems in the future. Jason and John took the time they needed but very good at what they do and out in a flash!Also shows a lot about the company because Jason has been here couple years back and still working with them!

  • Review 54 (2024-09-13 - Rating: 5)

    Jason and John are outstanding gentlemen who were able to determine the issue with the drain and how to tackle the problem. They addressed my concerns and were able to put my mind at ease. I HIGHLY RECOMMEND Roto Rooter for your plumbing needs. Thanks again Jason and John!!

  • Review 55 (2019-06-07 - Rating: 5)

    The service we received was excellent. The technician, Jason, was knowledgeable and explained the problem and how he intended to fix it. The problem was corrected to prevent future problems. He was on time, courteous, professional, polite. No mess was left, everything was cleaned up upon completion of the job. I would recommend Roto-Rooter to anyone and would be happy to use again in the future!

  • Review 56 (2024-10-13 - Rating: 5)

    Very satisfied with work completed today. Thanks for fixing issue.

  • Review 57 (2021-09-10 - Rating: 5)

    I called roto-rooter for a clogged main drain in August 2021.Their customer service person was friendly and helpful. She got me scheduled in and kept up with reminders and updates.The gentleman that arrived was named Jason and he was very professional and knowledgeable. During the assessment/estimate he had found a severe issue with my hot water tank that the previous plumbing service had made. I asked if he could fix it for me since I was not going to have the previous company come fix it, due to the severity of their install in Jan 2021.Roto Rooter/Jason corrected the following:•Drain and pipes-unclogged and replaced the screwy pipe mess under the Kitchen sink.•K.Faucet- (that was put in backwards years ago)• Hot water tank exhaust• Main bathroom commode/toliet- general repairHe was really fast and efficient. He cleaned up any plumbing mess and was very kind/patient with my family. I highly recommend Roto-rooter and will be calling them for my next project.

  • Review 58 (2023-06-14 - Rating: 5)

    Replaced damaged water line that leaked. They did a great job John and Jesse and one other. Very polite and knowledgeable of their job. I would highly recommend them.

  • Review 59 (2018-10-25 - Rating: 5)

    I needed the sewer line replaced under my driveway and patio. I called several plumbing companies who either didnt return my calls or quoted a ridiculous price. Roto-Rooter responded quickly. Mike and his crew were able to replace the line without any damage to the patio or driveway. The job was done professionally and at a fair price. I would highly recommend them for any plumbing needs.

  • Review 60 (2024-09-20 - Rating: 5)

    Great customer service and work conducted swapping hot water tank. Would highly recommend these guys for fast estimates and fast fixes.

  • Review 61 (2024-05-12 - Rating: 5)

    The plumber was very efficient and did a wonderful job. Very pleased. Would definitely recommend.

  • Review 62 (2020-02-04 - Rating: 5)

    Called about an emergency and they responded way faster than any plumbing place I have been in contact with. Brandon came in very promptly and cleared what I reasonably thought would take 2 hours, based on other companies, in less than 30 minutes. Definitely not going with anyone else for my personal or business for any plumbing needs!!

  • Review 63 (2019-10-10 - Rating: 5)

    Jody took me call and got it right, and Jason and his crew came out to edinboro and also got it right. As I understand, there are new owners/managment and while I had no experience with the old managment, this crew is TOP NOTCH. The were the most affordable, the most relaxed, the most professional, and the most confident. Ive literally never had a plumber say to me, “relax, let us go to work, and when it is all over you will certainly be satisfied. It will be safe and done right. This is well within our abilities and there will be no issues”. They were 100% correct. Well done, Jody, Jason (and his crew), Mike, and Pam. Will hire again in a heart beat. They put me at ease, did the job at the best price, and didnit correctly with no issues in a time where I truly needed peace of mind. Thank you!

  • Review 64 (2021-06-14 - Rating: 5)

    Scott from Roto-Rooter unclogged our toilet recently and did a fantastic job. His pricing was upfront and he was very professional and friendly. Would recommend his services to anyone needing plumbing services.

  • Review 65 (2021-03-19 - Rating: 5)

    Tech was very polite and punctual. He was very informative and let me know what was happening every step of the way. Mike was very professional and personable. Will definitely be using them again in the future.

  • Review 66 (2024-06-30 - Rating: 5)

    Love the service even though it took 45min they had the manhole cleaned out and draining properly

  • Review 67 (2019-04-17 - Rating: 5)

    Jason and Scott did a terrific job repairing my sewer system in the basement. The two of them worked tirelessly removing concrete, excavating the area around a failed trap, replacing the trap, and installing a sump pump system. Every step of the way they explained what they were doing and why it was necessary. Michael came and hand dug the trench for the sump pump discharge piping because he didnt want to risk damaging a tree and its root system. ULTRA PROFESSIONAL THE WHOLE WAY!! On my way to a water free basement. Thanks again.

  • Review 68 (2024-07-05 - Rating: 5)

    Showed up within the hour of my call.Made quick assessment and confirmed before proceeding.Isolated the issue, and fixed promptly.Helped handle the insurance claim and made everything seamless.Highly recommend!

  • Review 69 (2024-05-15 - Rating: 5)

    Very friendly and informative. Had same day service and fixed our water heater right away.

  • Review 70 (2024-08-26 - Rating: 5)

    Nice guys and fixed in a timely manner. Definitely recommend!

  • Review 71 (2020-02-04 - Rating: 5)

    Brandon provided excellent service. He installed our water heater quickly and efficiently. We will definitely call again for our plumbing needs.

  • Review 72 (2019-06-10 - Rating: 5)

    Sewage was seeping out from under the driveway in the front of the house. Our township sewer department performed a repair out front of our residence on a Thursday or Friday. We are on a sewage pump system where every house on our block must pump sewage uphill to a main sewage manhole. If the pump stops working an alarm goes off and we cant use anything related to water until the pump is working again. On Saturday morning after the repair I noticed that the sewage pump was now running nonstop then the alarm went off. We called Roto-Rooter and the dispatcher did her best to get someone over here on the weekend even though much of the crew was on vacation. They couldnt fit us in but not for lack of trying. They worked with us until late in the evenings on both Saturday and Sunday. This is a very tough job. Most plumbers wont touch it.Communication was excellent throughout. They came and replaced the pump first thing on Monday. The technician was amazed at what he found. The pump was so hot that the wires melted, the steel plate lid and surrounding concrete were hot (not warm) to the touch and the sewage water was steaming. The pump had overheated because it couldnt move the sewage.After promptly replacing the pump and the damaged wiring the pump pumped but still wouldnt move the sewage. The Roto-Rooter Technician worked with the township to identify the problem. The root cause was the township failed to reopen the sewage check valve after doing their work. The township promptly sent someone out, they dug around in the dirt, found and opened the check valve and now the pump is pumping again. The Roto-Rooter technicians stuck with the problem until it was solved even though their part was done. The townships failure to reopen the sewage check valve caused a premature failure of a very expensive sewage pump plus our house could have caught fire. The root cause of the problem was noted on paperwork by the RR technician and the township is going to cover the cost to replace the pump. A big THANKS to Roto-Rooter from the dispatcher to the two technicians who stuck with the problem until it was solved AND for providing the necessary documentation that is essential for us to get reimbursed for this nightmare. Will we call them again? You best believe it.

  • Review 73 (2024-03-05 - Rating: 5)

    Matt and Jeff came out right away and fixed my leaking pipes. Highly recommend.

  • Review 74 (2024-10-17 - Rating: 4)

    Did great work, fixed all my problems.

  • Review 75 (2024-11-17 - Rating: 5)

    The technician was on time on andHad the problem fixed in a timely manner

  • Review 76 (2019-10-21 - Rating: 5)

    Tech (Brandon) was A+ customer service and went above and beyond coming after regular service hours to make sure the job was done. The company is very fortunate to have him on there team.

  • Review 77 (2022-02-28 - Rating: 5)

    Called them at 9am to get a basement to street unclog. They showed up in 30 to 40minutes...just like they said.. Excellent job..thank you. I recommend them . If needed..I will be using them again..

  • Review 78 (2024-02-07 - Rating: 5)

    John was very helpful, he explained what was going on every step of the way. Got it unclogged very quickly

  • Review 79 (2025-01-01 - Rating: 5)

    Very quick to respond and very thorough.

  • Review 80 (2024-12-04 - Rating: 5)

    Prompt professional and polite

  • Review 81 (2023-08-12 - Rating: 5)

    John did and amazing job putting in New toiletI was very happy with his work !

  • Review 82 (2022-02-24 - Rating: 5)

    The plumber did a great job fixing our plugged drain. Very courteous and cleaned up the area perfectly when finishedl.

  • Review 83 (2024-11-11 - Rating: 5)

    Very friendly and quickly responding

  • Review 84 (2021-04-14 - Rating: 5)

    Jason was very professional and respectful. He was very helpful and knowledgeable when we needed to make decisions.

  • Review 85 (2024-05-06 - Rating: 5)

    John was quick and helpful! Was able to identify the problem quickly and fixed it!

  • Review 86 (2024-05-08 - Rating: 5)

    Great work. Found the problem.Fixed the issue. Educated the customer well.

  • Review 87 (2020-03-07 - Rating: 5)

    Jason came and got right to work, was prompt, professional and great to deal with. He went above and beyond to help me with a clogged sewer line.

  • Review 88 (2024-11-03 - Rating: 5)

    Excellent service and very professional

  • Review 89 (2024-06-24 - Rating: 5)

    John got the job done quickly and efficiently!!!

  • Review 90 (2021-04-16 - Rating: 5)

    Needed a hot water tank replaced scheduled an appointment online got a call back right away the technician Scott was on time professional did everything on time would def recommend

  • Review 91 (2021-03-30 - Rating: 5)

    Jason was professional , polite , answered all my questions & kept me updated . I would definitely recommend him to my friends & family

  • Review 92 (2020-02-24 - Rating: 5)

    I had a plumbing emergency on a Sunday evening. Brandon arrived within the hour, quickly diagnosed the problem, and fixed it in no time.

  • Review 93 (2018-03-13 - Rating: 5)

    Jason did a great job on my faucet! Good prices too!

  • Review 94 (2024-06-23 - Rating: 5)

    Informative, helpful, and efficient. Thank you guys.

  • Review 95 (2022-01-23 - Rating: 5)

    He was excellent and very fast and polite!! Thank you for your service!!

  • Review 96 (2024-10-19 - Rating: 5)

    Steve was GREAT!

  • Review 97 (2023-06-14 - Rating: 5)

    Jason Shows up on time and very professional and friendly. Was treated like family and not like just another customer. Pricing was upfront and fair. Would definitely use again and recommend for any of your plumbing needs.

  • Review 98 (2019-05-31 - Rating: 5)

    Very prompt & polite. Took care of the problem. Will call again if need be.

  • Review 99 (2024-05-13 - Rating: 5)

    Professional & knowledgeable very customer focused

  • Review 100 (2024-06-22 - Rating: 5)

    Did a outstanding job!

  • Review 101 (2023-07-28 - Rating: 5)

    Brandon Higley did an outstanding job at the McCall residence today! Arrived on time, did great work, and was very professional. Thank you Roto-Rooter of Erie and Brandon for excellent service!!!!!!

  • Review 102 (2023-06-14 - Rating: 5)

    Scott and Jason replaced my shower surround they were fast and efficient and did great work would recommend them to any one looking for any type of plumbing work.

  • Review 103 (2023-05-02 - Rating: 5)

    Really great service! Fast coming and so efficient

  • Review 104 (2022-12-23 - Rating: 5)

    Stunning service! We had called two other plumbing services. Neither did a thorough look around, had honest interest, nor ambitious desire to help us with our situation. Roto-Rooter was the polar opposite! Jason was genuinely enthusiastic about helping us bring our house back to its homely state and was dedicated to finding out what happened in our basement. We had septic flooding that took keen investigation and a little out-of-the-box thinking and plenty of conversation with my husband and I. It wasnt long before we were able to find the source of the issue. We were informed of all our options with clear, honest layouts of what we could possibly expect. Jason guided us in next steps and gave us many options that we could do to remedy the situation and better our plumbing for the future. We havent started on the work for improvements, yet, as we have to get a few other things in place with the township, but we definitely are confident and relieved to have Roto-Rooters services and care. They have found customers for life with our family.

  • Review 105 (2018-03-13 - Rating: 5)

    Jason Ludwig was very helpful and great at his job! Thank yall

  • Review 106 (2021-08-16 - Rating: 5)

    Scott was a 100% professional and efficient. I appreciated the speedy and honest estimate. I don’t know how he was able to remove the old (only partially drained) water heater up stairs, but he did it! Total gentleman with me and my adult daughter. Thank you, Scott!I will be letting my friends and colleagues know about the great service!

  • Review 107 (2019-05-03 - Rating: 5)

    Great communication ! Same day service ! Would use again !

  • Review 108 (2019-12-19 - Rating: 5)

    Excellent from start to finish. Had a plumber out the day before with a different company who wanted to charge us over $5,000 for something that did not need done and for a clog that Mike was able to assess and take care of in minutes. Prices were fair and he was responsive and courteous. I appreciated a company like this. I highly recommend!

  • Review 109 (2021-05-02 - Rating: 5)

    Called on a Saturday morning for a main drain line back up. Was told that tech was on another call and would be out as soon as he finished that job. Scott arrived within 2 hours, spent a good amount of time working with the eel, found a bunch of tree roots and did a great job clearing the drain. I will be using some foaming root killer regularly from now on and hope I wont need to call them again, but if I do I know I can count on them to get the job done. Thanks again Scott.

  • Review 110 (2018-03-13 - Rating: 5)

    Was very happy with the work Jason did. Thank you!!!

  • Review 111 (2023-04-01 - Rating: 5)

    Best prices and staff around

  • Review 112 (2019-06-11 - Rating: 5)

    Katie in the office and Donnie in the field both offered the best service weve ever experienced! When Home depot was unable to install the dishwasher we purchased from them we called Roto-Rooter. Were so glad we did! Katie kept in touch with us so that we knew when the installer was coming, and Donnie was very polite and knowledgeable. What a great company! We know who to call next time the need arises. Thank you!!!

  • Review 113 (2021-05-07 - Rating: 4)

    You might have to remortgage your house to pay the bill but fast ,efficient, and guarantee thier work for 6 months. Great in a bind.

  • Review 114 (2022-05-11 - Rating: 5)

    Arrived on time, accessed the situation, went to work and cleared the clog!

  • Review 115 (2019-11-22 - Rating: 5)

    Did a great job! Was courteous and diligent and a great professional. Couldnt have asked for a better experience.

  • Review 116 (2019-10-21 - Rating: 5)

    I will be using Roto Rooter from now on. The tech (Brandon) was very knowledgable and knew all the answers to our questions! Got the job done right and in a timely manner!

  • Review 117 (2018-03-13 - Rating: 5)

    Jason was very professional and fair prices! Very happy customer

  • Review 118 (2019-04-21 - Rating: 5)

    Free quotes and very knowledgeable plumbers

  • Review 119 (2025-01-10 - Rating: 5)

    Very thorough and didn’t give up. Fixed the problem!

  • Review 120 (2025-01-07 - Rating: 5)

    Scott was awesome! Within 3 hours had our broken hot water tank replaced and it was at a very reasonable price. He even cleaned our floors where he tracked a tiny bit of snow in. Would definitely recommend!