Tom Drexler Plumbing, Air & Electric

Located in Elizabethtown, Kentucky

Address: 2916 Ring Rd, Elizabethtown, KY 42701, United States

Phone: +1 270-632-0725

Rating: 4.9

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Comments

Review 1 (2024-12-13 - Rating: 5)
I had a service call to diagnose the issue with my dryer plug first off. Jerry was awesome with communication. He called me and let me know when he can get there. He was actually earlier than what he said and that was awesome. He got right into it diagnosing the issue took no more than 10 minutes to figure out the problem. he recommended my options. I picked two replace the plug and he recommended Replacing the breaker he did that in a reasonable amount of time and he went over a service plan that they offered. Jerry was very professional and awesome to deal with. I would recommend to anyone.

Review 2 (2024-11-29 - Rating: 5)
The technician did a fantastic job on the repair of HVAC today. He was courteous, knowledgeable and when the repair was completed we were so impressed with him that we joined their scheduled preventive maintenance plan. Very pleased by their visit today!

Review 3 (2024-12-30 - Rating: 5)
Cory and crew were awesome! Right on time, kept us informed of everything going on and knowledgeable about the product. We own The Hill House bed and breakfast and when our hot water heater died - they were there to take care of us!

Review 4 (2024-12-21 - Rating: 5)
Cory went above and beyond to make sure our issues were resolved, and he did an excellent job. We had a plumbing emergency that required quick response, and he completed the job in a timely and professional manner. I would highly recommend them.

Review 5 (2024-10-31 - Rating: 5)
Wayne did an outstanding job. I needed to save money so we tried the most economical way first. Other pipes were old and rusted and he had to replace a few more pipes. Great experience with Wayne. He did outstanding work in a timely fashion. He is the best and next time I call Tom Drexler I will request Wayne. Give that man a raise!

Review 6 (2024-11-26 - Rating: 5)
This was an incredibly wonderful experience. The gentleman that came over was thorough and patient with all my questions. He also gave me time to weigh the options and provided advice where appropriate. The companies free quote also was a nice addition to the experience. Highly recommend.

Review 7 (2024-12-03 - Rating: 5)
Was very happy with the job that Cory Brok did fixing our sink! Hes very knowledgeable and personable. Would highly recommend this company. Price could be cheaper but overall satisfied.

Review 8 (2024-10-01 - Rating: 5)
Unbelievably great service! They responded within 24 hours and replaced our water heater and installed a new sink we had purchased for our kitchen. The plumber they sent, Will Turner, was fabulous, skilled, professional, personable and genuinely concerned about doing it right. We would absolutely recommend Tom Drexler plumbing.

Review 9 (2025-01-01 - Rating: 5)
He did a lot of great work! He was knowledgeable and easy to work with. I definitely recommend Alex to anyone who needs a reliable plumber.

Review 10 (2024-05-16 - Rating: 5)
I cannot say enough about Shawn and his incredibly talented, passionate, professional, and kind team! They went above and beyond and I couldn’t be more happy with the outcome! Also, thanks to Brian, Sarah, Jason, and Mick! HIGHLY RECOMMENDED!!!

Review 11 (2024-12-26 - Rating: 5)
Mr Malone was very professional in answering all questions that I asked. He explained about the dangers of turn water on before getting the heat on. He was the best example of a young business executive. Thanks

Review 12 (2024-10-18 - Rating: 5)
New Post from 10/2024Jesse and wade did a great job diagnosing, recommending and ultimately solving a plumbing problem and sewer vapor problem for my home. Did great work, explained the how and the why’s and delivered a clean install of essentially all new drain pipes for the home.Very satisfied with the techs!Only critique I have is the delivery of materials needed for both this job and the last job seemed to be delayed by 1 to 1.5 hours each time, both because of inadequate timing by their parts depot. Orders were called ahead by the techs, only to have their parts depot call and ask if they were ready to receive their parts order….. after the already agreed upon delivery time made when order was originally ordered by 1 - 1.5 hours.Again extremely happy with techs and service… delivery team/parts depot not so much.Older Post from 9/2024:Tech for Tom Drexler was on point with service, recommendations and installation of replacement water tank. Prices were in line with industry standards and the 10 yr no hassle warranty for labor, parts, repairs was too good to pass up on.Very happy we went with Tom Drexler Plumbing, Air & Electric.

Review 13 (2024-08-28 - Rating: 5)
The tech was excellent.. She truly was SO professional & friendly. Id honestly give her a 5 twice! I appreciated her knowledge & the options she gave me as well as explaining everything to me in detail. Not only would I highly recommend her.. I would do the same for the entire company. I was beyond impressed from the 1st phone call. Thank you ALL so very much.

Review 14 (2024-11-04 - Rating: 5)
Matt, Brandon, Adam, and Gabe installed my new trane system today and I must brag about these wonderful men they were completely amazing. I couldnt be more pleased with the service I received. I will be a customer for life. Excellent job gentlemen.

Review 15 (2024-12-13 - Rating: 5)
Terry is a lifesaver! He’s incredibly knowledgeable, kind, and efficient. My heat went out and he made sure we were taken care of for the cold days ahead. A respectful man, Terry takes time to explain things and genuinely seems to care!

Review 16 (2024-04-09 - Rating: 5)
Adam was very knowledgeable and skilled. He installed a water softener system and a new shower head in our master bathroom. Everything looks very professional and works well. He knew exactly what materials we needed for our type of water (very hard). I am happy with his workmanship and professionalism. I felt comfortable having him in our home and will use him again!

Review 17 (2024-11-01 - Rating: 5)
Alex and Jaiden (not sure how to spell it) were both professional and courteous during the process of fixing my leak. I felt really bad because the rain we had yesterday made conditions worse than they already were. They did an amazing job and kept me updated on what was happening. I will definitely be calling again if I need anything else fixed. Thank you all so much for everything.

Review 18 (2024-09-29 - Rating: 5)
From the start, the dispatcher was friendly, efficient and thorough! I was able to get someone to my house on a Saturday within an hour of calling. Alex did a phenomenal job! Went above and beyond what was asked of him and even offered to help me clean up the water in our basement after it had flooded from a broken sump pump. I will for sure be reaching out to Tom Drexler first for my plumbing needs going forward.

Review 19 (2024-12-19 - Rating: 5)
Our Plummer was Timothy. He was very professional and genuinely kind and resourceful with information. We had 2 other plumming companies come out and they were horrible. Timothy took the time out to actually listen to us. We are very pleased with the service he preformed and plan to call him for all our future maintenance. He is very passionate about the work he put in. We give Timothy 10 stars.

Review 20 (2024-10-04 - Rating: 5)
Contacted company for multiple jobs. Each agent was very professional with the plumber Marcos going above and beyond what I expected and helping me with an unexpected emergency even when he was informed of his own family emergency. I would happily recommend Tom Drexler to anyone needing work done to their home.

Review 21 (2024-10-04 - Rating: 5)
Well experience at what they do. Michael Puckett explained every step he did very nice person. I will recommend them to anybody that needs a plumber. Will call them again if I need to. Thank You very much.

Review 22 (2024-12-22 - Rating: 5)
Mr. Puckett with Tom drexler was super professional, and had the problem taken care of with in minutes. He very informative and knew exactly what he was talking about. I highly recommend and would tell anyone who is having plumbing issues to give them a call

Review 23 (2024-07-16 - Rating: 5)
I want to give a Hearty Thank you to Dillon for such a great job he did at my home with meeting our Plumbing needs!!! I appreciate his very warm courteous caring attitude and the way he took the time to explain the issues and render services! I also appreciate his understanding of what the immediate needs were and not pushing in any way to have other work done that I was not prepared for. Everything was resolved and works nicely! Very professional and respectful!!! Great job, am very pleased 😀 I look forward to our next encounter for service call!!!!!

Review 24 (2024-08-15 - Rating: 5)
Jason Crosby was my Technician today and he quickly got my AC back on. Kelsey and the scheduling staff kept me updated well. Also, I requested morning service and they were able to make that happen. Jason is my normal technician who always performs great work!

Review 25 (2024-08-27 - Rating: 5)
Had two circuits go completely go out which rendered our business halfway inoperable. Called Drexler in the morning, Michael came out before end of lunch and was done by 3. Him and his partner were super knowledgeable and did a fantastic job getting us back up and running to full capacity. Great experience.

Review 26 (2024-08-01 - Rating: 5)
Mr. Riley, demonstrated exceptional professionalism. Not only did he effectively resolve my issue, but he also took the time to explain how to prevent problems in the future. His commitment to providing outstanding customer service truly sets him apart. Highly recommend!

Review 27 (2024-12-09 - Rating: 5)
Cory was very nice,explained what was wrong. Very friendly and polite. Explained what problem was and what I needed to do to solve problem. Very nice young man. Will be calling Tom Drexler plumbing and ask for Cory when need plumbing to be fixed.Happy with service.

Review 28 (2024-12-13 - Rating: 5)
I had Tom Drexler come to my home and replace a very noisy exhaust fan. Michael Manco and Andrew Simms were professional, polite, and very clean I am so pleased with the work they did at my home! Thank you Tom Drexler.Ms. Frances Heinen

Review 29 (2024-08-19 - Rating: 5)
Tom Drexler has treated us well on a few jobs. They can cost a bit more than other companies but the people they send and the work they do are great. Very nice job done by Michael Puckett. Honest guy, honest work. Much appreciated.

Review 30 (2024-12-26 - Rating: 5)
Cory was upfront with pricing, went out of his way to make sure I was taken care of today. Tom Drexler is very pricey, but that is not Cory’s fault. His service was next level. I really cannot express my gratitude enough for the customer centric approach; his mentality “we are in this together” was a personal touch of greatness. CORY sets the example of what others should model- need more like him.

Review 31 (2024-11-11 - Rating: 5)
Terry Collie from Tom Drexler came to our home to do a check up on our heating and cooling system and explain everything clearly about everything he found during inspection plus showed us pictures as well. He was very respectful to us and our home a true professional we would recommend him to anyone!

Review 32 (2024-12-10 - Rating: 5)
Technician Jessie Malone was very professional and courteous. We were very happy with him. He was very knowledgeable and helpful.Charlie and Susan Kelly

Review 33 (2024-11-08 - Rating: 5)
Jesse Crume was very friendly and very professional. He explained things thoroughly after doing the HVAC inspection and he even had to drive to Indiana to get a part to fix something for us. I highly recommend Tom Drexler services.

Review 34 (2024-11-09 - Rating: 5)
Very knowledgeable and pleasant to work with. Price and quality of work are very reasonable. Will definitely use this company for all of our needed services in the future. Highly recommend.

Review 35 (2024-12-17 - Rating: 5)
He checked the element on the water heater and sent us two estimates for water heater. We have decided not to replace the water heater because a hose is leaking and causing our problem we found through a 2nd opinion. Thanks for the assistance given but we are not going with your estimates. We decline any and all estimates. Please take our names off your lists. Thank you.

Review 36 (2024-12-30 - Rating: 5)
Nolan, was very informative re: the repairs we required. He was very patient allowing to ask all the questions we had and answered them thoroughly!

Review 37 (2024-12-10 - Rating: 5)
Jesse was amazing!Very professional, kind, quick, and extremely resourceful!! I’d definitely use this company again!! Thank you so much for everything !

Review 38 (2024-12-13 - Rating: 5)
Matt did a great job he came on time was efficient and very nice. I believe this is the second time you spend to my house and I’ve been pleased both times.

Review 39 (2025-01-08 - Rating: 5)
Awesome, knowledgeable , thorough , explains step by step , thrilled it’s fixed!

Review 40 (2024-12-21 - Rating: 5)
Michael Puckett was the technician that came to our house to address the issue with our toilet. He was courteous, efficent and took care of the problem. If we future issues, we will call Tom Drexler again.

Review 41 (2024-10-14 - Rating: 5)
Ward was great. He explained my payment options, did the job right and saved me some money by using the fairly new hose connections that were already on my old faucet.

Review 42 (2024-11-08 - Rating: 5)
Jesse Malone was all around five stars! Timely, efficient, tidy, friendly, spoke in clear and plain English and not technical jargon. Answered questions I didnt even know to ask!

Review 43 (2024-10-28 - Rating: 5)
Dustin and Logan with Tom Drexler were awesome! Professional, courteous and genuinely caring was given to our tech needs...replaced our hot water heater with exceptional service and care! Thank you!

Review 44 (2024-09-12 - Rating: 5)
I had a problem and need a toilet fixed and was after 4 pm and called Tom Drexler and was able to get it fix within an hour and a half. Great job goes to to the tech Haley who was very courteous and professional. Sorry but it’s not a 5 Star it’s a TEN STAR Service. Thanks Haley.

Review 45 (2024-12-26 - Rating: 5)
Fantastic service, came out on Christmas Eve and fixed us up for hot water, came back the day after Christmas to finish repairs , was in and out in under a hour, explained everything, cleaned up where he was working, would highly recommend to others

Review 46 (2024-08-27 - Rating: 5)
This is Tonya Rajnowski. Michael Puckett was very professional and informative. He took his time and answered questions that we had and showed me everything he was doing. I learned a lot about the plumbing and things that need to be done in the future. Thank you Michael. I hope you have a great week.

Review 47 (2024-09-10 - Rating: 5)
I was very pleased with Mike Pucketts service. They texted when he was on his way. He was pleasant, efficient and explained in detail what they were doing. Made a temporary fix on my sewer problem and left a written estimate on a permanent solution.

Review 48 (2024-08-14 - Rating: 5)
Calvin did a fantastic job of removing our old plumbing and replacing it with PEX. The care and exacting work look awesome. It is night and day difference from what was there before.It was textbook perfect. Thank you Calvin and Tom Drexler plumbing.

Review 49 (2024-12-31 - Rating: 5)
Jesse Malone did a fantastic job and was prompt, personable and extremely knowledgeable. I would want to work with him in the future.

Review 50 (2024-11-13 - Rating: 5)
Michael was very helpful and gave us alot of information regarding our plumbing. Heck of a nice guy too! Thanks!

Review 51 (2024-09-06 - Rating: 5)
Carter Ehrich and his assistant provided 5 Star+ electrical services. They upgraded my home electrical wiring. Very professionally done. They are true professionals and know their craft extremely well. Additionally, they are caring, kind, respectful, and are very good people. Their work exceeded my expectations.

Review 52 (2024-09-07 - Rating: 5)
John Ray, did a excellent job. And was a nice polite young man, he explained the job that needed to be done so I could understand it. Good Job John Ray Thank you

Review 53 (2024-08-15 - Rating: 5)
Our water heater stopped heating and I called Tom Drexler. They sent technician, William Turner down from a distance and he took care of our needs with professionalism. Thank you Tom Drexler and William for your fast and friendly service. HIGHLY RECOMMENDED!

Review 54 (2024-12-31 - Rating: 5)
He did a wonderful job. He was prompt and efficient. He had a cheerful demeanor.

Review 55 (2024-07-08 - Rating: 5)
Tony and Chris did a great job communicating what the plan was and were very conscientious about protecting property and doing a great job. They worked well together and provided great service and seem to have solved our drainage problem. They were both very pleasant, kind and courteous. Thanks for the great work ethic and a job well done.

Review 56 (2024-09-20 - Rating: 5)
Tony and Chris were awesome. They were very helpful, knowledgeable, and great craftsmen. I would recommend them to anyone, anytime. Thank you Tony and Chris for all the help.

Review 57 (2023-03-15 - Rating: 5)
Tom Drexler is a good company, I would recommend them for your electrical needs. Jason and his son were very professional and very courteous, they Installed a ceiling fan, and repaired GFI outlets in the master bathroom quickly and cleanly.

Review 58 (2024-06-04 - Rating: 5)
Alfredo was wonderful to work with! We had a good deal of problems with our electric and he knocked it out in no time at all. Very respectful of us and our home and even tried to go above and beyond in helping us get our fridge set up. I would highly recommend him.

Review 59 (2024-10-02 - Rating: 5)
Micheal kirby is as stand up as they come. Told em the issue before he shower uo to my house. He reassured and said let him take a look at it. Sure enough he was able to fix my water heater by a reset button vs paying 500 for a part that wasnt the issue. 100% recommended

Review 60 (2024-12-08 - Rating: 5)
We just had a new home central air conditioning system put in and James Daniels did a great job. It required custom flashing built for the UV-C lights, custom fittings for the Hepa filtration system, custom electrical box outside of the air handler for relays, and custom modifications to the air intake vent cover to get it to fit without having to cut into the baseboards. Very complicated system in a tight space requiring high level HVAC skills and lots of time on the phone with Trane engineers to get the chemistry and proper material right for all the UV-C lights. New wiring had to be upgraded and ran for the new system and Drexlers electricians handled it no problem doing everything beautifully to code. Once James was done, everything not only worked great but the craftsmanship of his work looked so good it was like art. We use Drexler for all of our plumbing, HVAC, and electrical needs since they always take great care of us!

Review 61 (2024-12-15 - Rating: 5)
Very good service from a very polite and considerate technician. If all service people were like him the world would be a much better place.

Review 62 (2024-10-30 - Rating: 5)
Service technician was very knowledgeable and just as nice. Work was done quickly and done well. I would recommend them.

Review 63 (2024-06-19 - Rating: 5)
Best experience I’ve had. Picked the day I wanted, kept me informed and showed up on time. Mike and Andrew were excellent. Explained everything well and didn’t push my decisions. Worked quickly,cleaned up and were a delight to have in my home. Highly recommend!

Review 64 (2024-06-21 - Rating: 5)
Darrell White did a good job of inspecting our heat pump. Because of its age, he was able to point out all the items that are not up to par at this time. He was very honest in what it would take to repair compared to replacing the unit. He was able to get a technician to come out this evening to talk to us. He was very friendly and it was easy to talk to him.

Review 65 (2024-08-09 - Rating: 4)
My wife and I are very happy with the work done at our home. Brandon and his team were very professional and polite during the process. Job well done.

Review 66 (2024-10-17 - Rating: 5)
Jesse Crume was EXCELLENT!!! He explained what test he was doing and why he was doing a certain test. Very professional and pleasant to talk to. Tom Drexler this one is a keeper and a must promote!!!

Review 67 (2024-07-16 - Rating: 5)
Jesse Malone, plumber with Tom Drexler, was professional, efficient and personable. He explained the repairs needed, answered our questions and completed the task efficiently and left no mess. Much appreciated.

Review 68 (2024-05-16 - Rating: 5)
We had a great experience with Drexler. Michael came out to take care of some electrical issues we were having. Service was quick and affordable. Michael was very knowledgeable and helpful. We would definitely use them again!

Review 69 (2024-09-11 - Rating: 5)
Converted 2 tubs to walk-in showers And changed out countertops. Looks gorgeous. Great quality of work. The crew cleaned up at the end of the day. Would recommend highly.

Review 70 (2024-09-23 - Rating: 5)
Arrived right on time. Very curious, kind easy to understand explaining everything very well. Went over my options. Honest caring Thankyou for excellent service

Review 71 (2024-12-06 - Rating: 5)
Chadd and Michael were the techs that replaced my kitchen drainage pipes. The run was about 30 feet, most of it was almost completely clogged with 30 years of accumulated grease. On arrival they briefed me in what theyd be doing and how theyd do it, answered my questions, and then got to work. A couple hours later, the job was complete, all trash and debris bagged and removed, and my drainage issue has been resolved. Very professional service.

Review 72 (2024-12-31 - Rating: 5)
Michael came on New Year’s Eve and cleared a clog in the sewer main line. Great service and a professional.

Review 73 (2024-07-26 - Rating: 5)
Tech was great and arrived quickly. Repair was completed in a short time. He was super polite and knowledgeable!

Review 74 (2025-01-03 - Rating: 5)
Cory was great. Very helpful and professional. Would recommend Tom Drexler

Review 75 (2024-11-18 - Rating: 5)
Mike Hines is a knowledgeable and polite technician. Would definitely recommend both him and Tom Drexler Plumbing Air and Electric.

Review 76 (2024-12-18 - Rating: 5)
Tom Drexler is the man. This company provides fast and good service and respects repairs within a warranty period if thier fix fails down the line. Call Tom Drexler for your plumbing needs.

Review 77 (2024-08-22 - Rating: 5)
Jesse and John were prompt, knowledgeable and friendly! We will definitely be using Tom Drexler for all our home plumbing needs.

Review 78 (2024-12-17 - Rating: 5)
They did great. Second time I used Drexler. Will be calling them again if Im needing anything done.

Review 79 (2024-06-07 - Rating: 5)
Michael and Andrew did a wonderful job. Very courteous and explained everything that needed to be done and why it had to done that way. They did everything they could to save me money! I wish I called them for the plumbing side of the water heater installation and not just the electrical. Im signed up on the monthly maintenance plan now! Five stars to Michael and Andrew with Tom Drexler Plumbing, Air & Electric! They will be my first call from now on. Thanks guys!!

Review 80 (2024-10-28 - Rating: 5)
He was professional, friendly and did great job. Informative along the way. Pleased.

Review 81 (2024-11-11 - Rating: 5)
Alex Alvey was very informative, and the crew did a great job installing my new HVAC unit!

Review 82 (2024-10-10 - Rating: 5)
Jesse did a great job servicing our heating unit today. He was pleasant, professional and knowledgeable.

Review 83 (2024-05-24 - Rating: 5)
Jesse was excellent! He notified me, came in and presented himself very professionally during the entire process. I hope my next visit here for repairs will be him, however I’m sure all your technicians act professionally. Thank you once again.

Review 84 (2024-09-27 - Rating: 5)
Stephen Ray did a great job I like Tom Drexler been using this company for a good while now I recommend getting your services from them.

Review 85 (2024-07-03 - Rating: 5)
We were surprised with a water line leak in our front yard. The Tom Drexler team was able to come out the same day and give us an estimate for repairs. They returned the next day to replace our line and restore our water. They were very professional and easy to work with.

Review 86 (2024-10-02 - Rating: 5)
Michael and Andrew were friendly and professional. The job got done in a timely manner. I would recommend them again.

Review 87 (2024-07-18 - Rating: 5)
Adam and his team were very professional and knowledgeable! Answered all mine and my wifes questions, work was done perfectly and they they were very respect!

Review 88 (2024-10-12 - Rating: 5)
He did a great job. I threw all of information at him and he explained very well the situation for everything. He was polite and kind.

Review 89 (2024-10-22 - Rating: 5)
She was outstadd.This was a great experience her knowledge of her job.I rate her as a 10.Thank you very much.

Review 90 (2024-09-27 - Rating: 5)
I can’t say enough about Michael Manco and his teammate Brians professionalism and efficiency. There was no upselling or pressure. I would choose Drexler plumbing, air, and electricity for my future needs.

Review 91 (2024-11-19 - Rating: 5)
On time. Excellent job. Please have him send me a detailed proposal on the thing’s remaining to be done after today - with estimated costs of repair. I only authorized a select few of the repairs suggested. I’m sure those items will be detailed in the final invoice for today.

Review 92 (2023-05-05 - Rating: 5)
Our tec was Clay Singer, a very professional and knowledgeable young man. Service was great. He was so patient. Clay had to return on day 2 to finish the job, thank you again for your cooperation and patience Clay Singer. This company is awesome will diffently use again. Ryan and Mark came today. They did an excellent job replacing my Hvac excellent service, polite and excellent workmanship. 👏

Review 93 (2024-08-02 - Rating: 5)
Professional, licensed, friendly, and upfront quotes. Mike and Andrew looked at the problem and talked through the solution with me. Try Tom Drexler for your electrical needs.

Review 94 (2024-09-06 - Rating: 5)
Logan was courteous, efficient and friendly. He resolved the issue in under 40 minutes on a Friday afternoon. Thanks so much

Review 95 (2024-06-20 - Rating: 5)
Great service! Helped us with a major plumbing issue which was caused by a crack in one of our pipes. They were very professional and went over all of our options to resolve our plumbing nightmare.

Review 96 (2024-02-27 - Rating: 5)
Called Tom Drexler Plumbing in the evening due to water heater failure and the technician Michael Kirby came out the next morning and replaced it quickly. He provided all the options for the water heater and sold me on their monthly membership and extra warranty. This repair was for an investment property with tenants in it so I was very happy he was able to get it installed so quickly. Michael Kirby was excellent at communicating with me via phone and sent me a photo when the job was done. Highly recommend!

Review 97 (2024-12-28 - Rating: 5)
Sherman was very thorough in diagnosing the problem with the furnace. He also gave recommendations on purchasing a new one.

Review 98 (2024-04-26 - Rating: 5)
I contacted Tom Drexler in the morning, and they had their service tech here early in the afternoon. Mike, the tech did a great job and had our clogged drain open in no time. He explained their companys service plan, and we opted for that, as it seems a good value for our situation.Were very satisfied with their service!

Review 99 (2024-05-01 - Rating: 5)
Michael Is a wonderful guy He knew what he was doing. I dont think you guys pay him enough. He was very polite, friendly. Clean well, deserving and funny, get along with. Hes a great guy. Im really enjoyed his company and a great work that he did. Thank you for sending him out here. He is awesome. My name is William, thank you.

Review 100 (2024-07-11 - Rating: 5)
Stephen showed up ontime. Called ahead to let em know he was in his way. Did the job perfectly. Well managed company. Called for service that morning. Quick results.

Review 101 (2024-10-25 - Rating: 5)
Everyone was very professional and nice. All went well and TJ was extremely knowledgeable and answered all our questions.

Review 102 (2024-09-06 - Rating: 5)
Mike did a great job. He was prompt, efficient and courteous!!! Would highly recommend!!!!

Review 103 (2024-11-19 - Rating: 5)
Michael Manco was prompt, professional and immediately pinpointed the problem. I was so pleased, I bought the annual membership plan!

Review 104 (2024-02-25 - Rating: 5)
I came home after work Saturday morning to the sound of running water, obviously a major leak somewhere in or around my 200 year old house. I called my usual plumber but got no reply so I called Tom Drexler and they set me up for a service call. Grant McClure got there within a few hours, assessed the whole house, located the likely source of the leak and made a plan to fix it. They were back the next day and dug up the old busted galvanized pipe in the back yard and installed a new outdoor faucet. But after he left, the crud in our old pipes plugged up some other lines, which required a return visit two days later. Grant diagnosed the problems, got things cleared out and had water flowing again in short order. Now water’s running where it should be, and he saved us a bunch of money with the plan he devised. Working with old houses and old pipes isn’t easy, but Grant handled it with ease. Tom Drexler’s dispatch and scheduling system were very efficient and they kept me updated every step of the way. Their people were helpful and polite every time we spoke, which is unusual these days, and Grant McClure was super to work with. I’m extremely satisfied with their work and their prices. Highly recommended!

Review 105 (2024-08-29 - Rating: 5)
The guys were very nice and my dog loved them. They were professional and kind and explained everything.Thank you

Review 106 (2024-06-12 - Rating: 5)
Ryan McCreary was professional and did a great job explaining the process to me. Seemed very knowledgeable of what was needed and explained the warranty program to me well. Overall was extremely satisfied with this experience.

Review 107 (2024-10-22 - Rating: 5)
Our technician Michael was very friendly and efficient. Took no time at all to help with our plumbing issue!

Review 108 (2024-09-06 - Rating: 5)
Quick and efficient service. Repair done on same day as initial call. Would not hesitate to use again.

Review 109 (2024-10-08 - Rating: 5)
Very professional and very helpful tech. I appreciate his help getting things back to how theyre supposed to be.

Review 110 (2024-10-16 - Rating: 5)
Ben was friendly, knowledgeable and professional. Did a great job. Very pleased.

Review 111 (2025-01-02 - Rating: 5)
The Crew was great! Super helpful and knowledgeable

Review 112 (2024-10-24 - Rating: 5)
The tech was professional, figured out the problem and fixed it. Great company, would recommend and call again next time theres a problem

Review 113 (2024-06-20 - Rating: 5)
Tom was very polite, and introduced himself as soon as I opened the door. He was able to fix my problem quicker than I expected. He was very nice to talk with

Review 114 (2024-09-20 - Rating: 5)
Logan was polite and friendly and fixed our problem quickly. He did a fantastic job.

Review 115 (2024-08-13 - Rating: 5)
Mike showed up when he said he would and was very friendly. He got the job done and left my kitchen in the same condition in which she found it.

Review 116 (2024-11-13 - Rating: 5)
Nice guy also very professional and straightforward with clear explanations and is willing to show what he’s doing and why.

Review 117 (2024-03-29 - Rating: 5)
Jesse was absolutely terrific! This is the second time that he’s been to our home to help with plumbing. We are impressed with his customer service, help, and knowledge. We are grateful for him and appreciative! We will totally use Tom Drexler again!

Review 118 (2024-01-26 - Rating: 5)
I had an appointment scheduled on MLK Day. The technician phoned to let me know that he could not make the appointment because he was taking care of emergency calls. He asked me for a day later in the week that was convenient. I gave him a day and let him know that the appointment had to be after a specific time. He was able to accommodate my request. A technician showed up right on time on the day of my new appointment. He was very polite and gave me a quote for a few options to address my issue. He also waived the service charge for the visit. Everyone I dealt with, including the office staff, was helpful, polite and professional.

Review 119 (2024-03-22 - Rating: 5)
Michael M. Did a great job for us. He was very friendly and explained everything that was going on. His completed work looked amazing and done in a timely manner. I would highly recommend this company to all my friends!

Review 120 (2024-02-06 - Rating: 5)
The service I received from Tom Drexler Plumbing and from their plumber Marcos P. was very good. They recognized my needs, placed value on my concerns and informed me of issues that they had encountered. The job was completed in a timely manner and a good value for the work completed. I will use them for future projects and recommend their services to anyone who asks.

Review 121 (2024-08-26 - Rating: 5)
Did an awesome job very informative and friendly cleaned up the mess great would recommend him

Review 122 (2024-05-06 - Rating: 5)
Very good job and they were quick. Answered all my questions very polite and professional. Both Joe and Brennen were great, I would highly recommend Tom Drexler Co. these technicians. 5 Stars

Review 123 (2024-01-15 - Rating: 5)
Mike and Kyle came today to help me get my dryer going. They were super friendly and completely professional. It didnt take any time at all to get the job done once they had the pieces they needed. I highly recommend Drexler for any electrical job you need to have done. They are awesome!

Review 124 (2024-04-26 - Rating: 5)
My whole experience with Tom Drexler has been a great one. From initial meeting to installation. These guys are very polite and take time to answer questions. It was a pleasure to have worked with this company.

Review 125 (2024-07-17 - Rating: 5)
Mike came out and was super nice and personable the entire time. Helped me line up future repairs and got me started on fixing a big plumbing issue.

Review 126 (2024-04-04 - Rating: 5)
Austin was very pleasure on arrival and throughout the job. He provided information on what he would be doing and actually gave some tips for sink drainage. He was able to unclog my kitchen sink and I am a happy camper! Thanks Drexler for having passionate workers.

Review 127 (2024-03-11 - Rating: 5)
They did an excellent job. They explained everything in detail and made sure that We were happy with everything. They also made sure that everything was working correctly before leaving. I highly recommend this company. You will be satisfied completely.

Review 128 (2024-08-05 - Rating: 5)
Both gentlemen were very nice. They were fast. No complaints. They answered any questions. I would recommend them.

Review 129 (2024-05-21 - Rating: 5)
Noah and Jason walked into a crappy situation yesterday(literally) and outdid themselves with an amazing job to fix a very nasty backup in the pipes going to the septic tank. Noah was great…polite, knowledgeable, and I can tell he’s learned from the great PJ, and now also from Jason, who is one of the best plumbers I have ever come across in my entire life. When these newer younger kids are learning from the likes of PJ and Jason, the Tom Drexler commitment to customer service will always be second to none. Noah and Jason assessed the situation, saw that water from the septic line had backed up into my shower, filled my tub, and was leaking into the basement from the pipe. They worked on the clog for sometime and finally freed it up after a lot of effort and hard work….something did not want to budge but they got it. The tub was cleaned out and spotless before they left(which they absolutely did not have to do. And, was full of nasty water and toilet paper amongst other things), I was blown away to see they actually installed a new toilet I had purchased and was going to do myself the next day. Not only was the crappy mess cleaned up, everything was left spotless and looked cleaner than it was before the sewage backup!! This is the reason I will never use anyone but Tom Drexler to fix/inspect/maintain my house. The employees like Jason, Noah, PJ and many others I have come across in my years as a customer makes me a loyal customer for life. I hope Tom realizes and sees that customers like me continue to keep my service with Drexler and tell others about how great they are because of people like Jason and Noah….and PJ who was the reason I started using Tom Drexler in the first place. Thank you Jason and Noah for fixing everything and leaving it better than you found it!I You have made me a loyal customer for life.

Review 130 (2024-10-15 - Rating: 5)
Michael manco was very informative. Nice to work with. We appreciate his knowledge.

Review 131 (2024-06-26 - Rating: 5)
Ben was my subject matter expert and was super nice, professional and thorough. I feel he made sure my house was safe after newly moving in.

Review 132 (2024-02-15 - Rating: 5)
Quality service from a great company. My water heater started acting up and their employee/plumber, Nicholas Kessler, was extremely helpful and knowledgeable. Considering the age of my current water heater, I decided on just replacing it and he was able to get everything done the same day. Great customer service and I would definitely recommend them as I personally will use them again in the future!!!

Review 133 (2024-07-20 - Rating: 5)
Jesse was great. Fixed the problem and didn’t try to fear-sell us into anything else. Will use again.

Review 134 (2024-10-01 - Rating: 5)
Ben was exceptional with his service and compassion with his information addressing all questions and concerns. Best service Tech I’ve ever had the pleasure of dealing with

Review 135 (2024-10-24 - Rating: 5)
Alex did a great job fixing the toilet. He was friendly and informative.

Review 136 (2024-02-21 - Rating: 5)
Aaron Thomas did some of the most creative plumbing possible in our old home, creating smart working solutions to two separate problems, and doing his best to insure they were as affordable as possible. His workmanship was excellent and he cleaned up after himself admirably! We’ve used Drexler’s service men and women for years and they never fail to amaze.

Review 137 (2023-12-09 - Rating: 5)
Adam did a great job and drove out in a storm to help us on a weekend. He was very helpful and solved our issue in a timely manner. Very friendly guy and the price was extremely reasonable. Ill definitely call again if I have an issue!

Review 138 (2024-11-22 - Rating: 5)
Perfect! He is very good understand his job, I got help so fast! Thank you!

Review 139 (2024-05-06 - Rating: 5)
Thank you Michael Manco for fixing my breaker on our electrical panel today! As usual Michael was prompt and polite and discussed repairs and various options for our panel. Our issue has been fixed and we have lights in our home again! Thank you Michael and Tom Drexler I truly appreciate your help today! - Tasha N.

Review 140 (2024-04-12 - Rating: 5)
Noah was very knowledgeable and great to work with. He told us about their service plan which has already paid for itself and saving even more on next week shower repair. Highly recommend this company.

Review 141 (2024-02-27 - Rating: 5)
My technician James was great. He showed me before and after photos of the work which made it easier to understand. I would recommend him for any job. He was friendly, well-mannered, and efficient.

Review 142 (2024-07-12 - Rating: 5)
Very knowledgeable and professional. Very hard working. Very helpful in assisting me to get to the area they were working in. (Due to my broken foot)

Review 143 (2024-07-23 - Rating: 5)
The service was great. They were able to fix my clogged drain. Would highly recommend!

Review 144 (2025-01-04 - Rating: 5)
Very professional and knowledgeable. Wonderful experience

Review 145 (2024-01-19 - Rating: 5)
Michael and Kyle were both very professional in answering all question we had before starting replacing my electric panel. Great communication between them and customer. Would recommend them both for any job we would have in our home. I really appreciate their urgency in getting my heat back on in my home. Thank you Michael and Kyle!

Review 146 (2024-10-11 - Rating: 5)
Noah was professional at all times and very helpful thanks Noah he is always welcomed in my home for any project that needs improvement.

Review 147 (2023-10-23 - Rating: 5)
Noah Covell, the Tom Drexler plumbing tech did a most excellent job of removing our old water pressure reducing valve & shutoff valve & installing new replacements.

Review 148 (2024-08-20 - Rating: 5)
Same day service and our service technician Michael M. a great job! Michael was prompt and friendly.

Review 149 (2024-10-17 - Rating: 5)
Benjamin was outstanding, Professional, Courteous, Knowledgeable and was good company to be around while he was working❣️⭐️⭐️⭐️⭐️⭐️

Review 150 (2024-02-20 - Rating: 5)
Everything good. Came early and finished at a good time. They were friendly and answered all my questions. I feel much better knowing that all my old pipes are replaced and my drainage problem is taken care of. I appreciate all their hard work.

Review 151 (2024-06-17 - Rating: 5)
So grateful they were able to come today. Jesse was super thorough and very polite. Thank you so much for all you do.

Review 152 (2024-02-28 - Rating: 5)
Mike and Kyle(electricians) went above and beyond tracking down the part we needed to restore power to our home. They drove to 3 different towns that day looking for one when they could have easily told us the part needed to be ordered and would take a few days. Even with all of the extra effort the quoted price remained the same. Can’t say enough good things about this company. I am excited to try the other services they offer.

Review 153 (2024-10-30 - Rating: 5)
Very professional was up front and honest on what work needed to be done!

Review 154 (2024-02-20 - Rating: 5)
Austin was very friendly and explained everything including the service plan to us even though we did not get it he explained it in detail. He made sure everything was cleaned up very professional. Will definitely use your services again.

Review 155 (2024-11-20 - Rating: 5)
He the an excellent work. Very professional and detailed. Thanks

Review 156 (2023-11-17 - Rating: 5)
Our original kitchen sink has had some changes over the years and was showing its age. We decided that it was time to replace it. They did have trouble getting the parts but they always kept us informed. It took about a week longer than they originally told us, but once they got in and did the work it was done quickly, done well and done right. Adam did an excellent job. I highly recommend Tom Drexler and will use them again!

Review 157 (2024-10-29 - Rating: 5)
Fast friendly service couldn’t believe they got it done the same day.

Review 158 (2024-02-16 - Rating: 5)
Ryan and Mike were so helpful! They took their time explaining everything to me. They were thorough and kind. I had an excellent experience with them & will be using Tom Drexler forever!

Review 159 (2023-06-30 - Rating: 5)
Mark and Ryan arrived early and were very efficient and professional. Not only did they finish installing our unit faster than expected, but they walked me through the set up and answered any questions I had.Our home feels beyond amazing, highly recommend!

Review 160 (2024-05-27 - Rating: 5)
The fella was very kind and helpful. He arrived on time and made sure all my questions were answered. I would definitely have the same fella back. Great job

Review 161 (2024-07-16 - Rating: 5)
Terry was very friendly and knowledgeable, he answered all my husbands questions, I would highly recommend him and Tom Drexler company 😊

Review 162 (2024-02-06 - Rating: 5)
Michael and Kyle were both very friendly, professional and competent. They fixed my electrical problem quickly and offered to help with anything else I had questions about. I appreciated their punctuality and explanation of the repairs they did.

Review 163 (2024-08-24 - Rating: 5)
Excellent Plumber. CHANGING OUT OF A HOT WATER HEATER TAKES TIME AND A SPECIAL PERSON WITH EXPERTISE LIKE WARD. THANK YOU FOR ALL YOUR HARD WORK

Review 164 (2024-12-03 - Rating: 5)
Very nice polite young man. Definitely is a 5 star.

Review 165 (2023-12-29 - Rating: 5)
Micheal Puckett done a very professional job. He was very courteous and explained things where we understood exactly what he was talking about. Super pleased with this service and will definitely call them again when the need arises.

Review 166 (2024-07-10 - Rating: 5)
Jesse Malone was a awesome plumber who solved our issue. He was a very knowledgeable individual!

Review 167 (2024-06-28 - Rating: 5)
Dustin was very professional, personable, and knowledgeable. His work was excellent and he left the work area neat and clean.

Review 168 (2024-02-01 - Rating: 5)
Quick response time. Came in and got the job done in a reasonable time. Very knowledgeable about what he was doing. Explained to me exactly what he will be doing before starting. Also cleaned up after himself when the work was completed.

Review 169 (2024-07-01 - Rating: 5)
Jason did a great job troubleshooting our air conditioning system. Bad news it has a bad leak and the whole system has to be replaced. It’s more cost effective to replace than re placing the coils inside the house.

Review 170 (2024-01-20 - Rating: 5)
I had the privilege of having Jesse Malone work on my sink in kitchen and tub upstairs. Very professional and had great conversations about the work and life. Really was a great experience and great priced for services. I appreciate this company alot!

Review 171 (2023-12-22 - Rating: 5)
Tom Drexler Plumbing did an outstanding job. Ward, the plumber came out to assess the mess left by our contractors and quickly realized what had to be done, ordered the required parts to rebuild all of the kitchen sink, including those needed to bring it into compliance with state building codes. The next morning he was back at 8:30 with the parts to get started. By noon he had completed the job and tested everything thoroughly to ensure that there were no nasty surprises down the road. My wife and I couldnt have been happier to finally get our renovated kitchen back, after two years, that Friday before Christmas Sunday! Kudos to Tom Drexler Plumbing, and a heartfelt Job Well Done! to Ward for making it such an easy process, and for waisting no time in getting it all squared away for us.

Review 172 (2024-07-08 - Rating: 5)
The HVAC Tech Sherman was a delight. He was very courteous and professional, top notch guy.

Review 173 (2024-03-20 - Rating: 5)
Overall a great experience from Eddie. The guy is very knowledgeable and walked me through plenty of stuff that I had no idea about. I would highly recommend him for any electrical needs you may have.

Review 174 (2024-12-02 - Rating: 5)
Mike did a wonderful job fixing my kitchen outlet!

Review 175 (2024-11-01 - Rating: 5)
Mike was great. He was very thorough and explained everything very well. He did a great job and we look forward to working with him in the future. Mike and Maggie Beville

Review 176 (2024-08-10 - Rating: 5)
Its an old system and was like a history lesson. Had good laugh at age and how built. Good service call!

Review 177 (2024-09-03 - Rating: 5)
The company is amazing very polite employees came out and fixed my A/C unit

Review 178 (2024-04-05 - Rating: 5)
Very professional and friendly. Excellent articulation of the process and services offered. Verified the functionality of all repairs before leaving and cleaned up all debris that came with the repairs. Overall an outstanding job. Thank you.

Review 179 (2023-09-12 - Rating: 5)
Mr. Terry was prompt and very very knowledgeable of the services he provided. I appreciated his respect for my home and patience with explaining the services to me. This is my 3rd time using this company and it’s a great investment for my new home. Very glad I became a member.

Review 180 (2024-12-10 - Rating: 5)
Awesome customer service! Quick and super nice. He was even nice to my pets!! awesome customer service

Review 181 (2024-02-18 - Rating: 5)
Devan was top-notch not only with the service he provided but his personality and communication skills. He was extremely knowledgeable and fully explained the process he was going to take to clear the main drain line.

Review 182 (2024-11-01 - Rating: 5)
Nolan was great, had the water leak fixed in just a few minutes.

Review 183 (2023-12-05 - Rating: 5)
Marco not only took care of what I needed done, but went above and beyond in educating me and setting me up for success in my new home. I appreciated his kindness and also his expertise. I definitely will use him again!

Review 184 (2024-02-20 - Rating: 5)
Danny was very efficient and friendly. He explained to us what he was doing every step of the way. So refreshing to have someone working with us who is knowledgeable and who cares. Gary and Claudia Coffey

Review 185 (2024-07-17 - Rating: 5)
Plumber did a wonderful job. Would like to have him come back when kitchen is put to reattach all the plumbing.

Review 186 (2024-03-06 - Rating: 5)
Haley and Michael went beyond their duty to fix my plumbing needs. What started out as a toilet reinstall ended up being a shut-off valve replacement, laundry faucet replacement and even helping with a stripped screw in a tub faucet. Their helpfulness and can-do attitude made it a delightful time repairing my house as it kept breaking. Thanks, Haley and Michael!

Review 187 (2024-01-12 - Rating: 5)
Definitely recommend this company! Had a problem with our on demand water heater and we had a same day appointment. The technician, Adam, went above and beyond resulting in it being replaced within 24 hours and a 15 tear warranty. Thank you for keeping us with hot water!