Fox Valley Plumbing & Backflow Services

Photo of Fox Valley Plumbing & Backflow Services

Located in Elgin, Illinois

Address: 953 1/2 Grace St, Elgin, IL 60120, United States

Phone: +1 847-624-3872

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-18 - Rating: 5)

    Matt and his team were excellent to work with! From the initial phone call, Matt took his time to understand the issue I was having (sump pump) and give me an idea of what could be done. He then came out on site and gave me multiple options for solutions. Very clear communication throughout the project was much appreciated. They also have very competitive pricing with a high quality of work! Matt and his team were able to extend and connect my sump pump to a storm drain that was in my back yard which was causing constant water pooling and erosion. Extremely happy with the results. Would certainly recommend them!

  • Review 2 (2024-11-19 - Rating: 5)

    I had called Fox Valley Plumbing because we had an issue with the downstairs toilet “gurgling” and backing up. Matt and Cody were here in about 2 hours. They fixed the clog, explained what they had done and sent me an email showing everything. They were great. I highly recommend this company. They were easy to reach. Actually spoke with an actual person. Great service!

  • Review 3 (2024-10-21 - Rating: 5)

    Professional service.Clean precise accuracy. The plumber routed the line several times and the line is now open. He was careful and methodical in each step. Results were satisfying. I would recommend this service if you need the job done right.Felt obligated to leave a positive review by owner of this company. Will not use them again!

  • Review 4 (2024-08-31 - Rating: 5)

    Matt was immediately helpful and gave me options in an emergency when my water heater went out. He and his tech Cody were out the next day and did a fantastic job replacing the water heater. Would recommend for others and will definitely be using him moving forward.

  • Review 5 (2024-08-22 - Rating: 5)

    Cody was the plumber that came to my house to attend to my emergency plumbing issue. He was not only on time, but knowledgeable and very friendly. He attended to all of our questions and was very efficient in his work. He was able to put my fears at ease by looking into my plumbing backup issues. I will definitely use them again when I have future plumbing needs.

  • Review 6 (2024-08-12 - Rating: 5)

    Love Matt and Fox Valley Plumbing! They do quality work for a fair price. They changed all the toilets in my house and now just replaced my water heater. Very professional and responsive. Highly recommend!

  • Review 7 (2024-11-05 - Rating: 5)

    Fox Valley Plumbing responded very quickly to our repair request. Matt and Cody were very respectful and professional. Highly recommend.

  • Review 8 (2024-10-25 - Rating: 5)

    Great job. I called Fox Valley for an EMERGENCY situation at my place of employment. They came expeditiously and solved the problem IMMEDIATELY. Cody was in and out in less than an hour. I appreciate the awesome customer service.

  • Review 9 (2024-11-20 - Rating: 5)

    Matt and Cody were extremely professional and worked quick to explain and fix the issue with needing a new water heater! Highly recommend!

  • Review 10 (2024-09-04 - Rating: 5)

    Had a great experience with Fox Valley Plumbing & Backflow Services. Professional plumbers who were kind, efficient and solved our issues. Thank you for a job well done!

  • Review 11 (2024-07-19 - Rating: 5)

    We had a new water heater installed, everything went great! They did a wonderful job, communicated clearly, and worked quickly and efficiently. I would definitely recommend to anyone!

  • Review 12 (2024-11-27 - Rating: 5)

    I just had FoxValley plumbing replace my dishwasher, they responded quickly and completed the job in less than a day.

  • Review 13 (2024-09-03 - Rating: 5)

    These guys did a great job resolving an issue with an improperly installed ejector pump seal. They also corrected some previously undiagnosed issues. Much appreciated!

  • Review 14 (2024-10-24 - Rating: 5)

    Cody was very professional., Found the “RooT” of the problem from out main in our basement backing up.,, will definitely use their services in the future if any.,, thank you guys very much!

  • Review 15 (2024-08-14 - Rating: 5)

    Needed a garbage disposal replaced. Very quick response with a very fair quote. Excellent service and very easy to deal with. Highly recommend

  • Review 16 (2024-07-23 - Rating: 5)

    Cody and Matt were great. They showed up on time and finished the work as expected, and also walked us through the process of what needed to be fixed.

  • Review 17 (2024-11-08 - Rating: 5)

    Very efficient. Difficult job. Even had the extra parts needed. Nice guys. Cleaned up afterwards.Will use them again when needed

  • Review 18 (2024-03-01 - Rating: 5)

    Matt moraca is a super nice guy. Explained everything in detail and took care of my back flow testing. Charged less compared to the remaining plumbing companies. Brenda his office manager is easy to work with and they are flexible according to your schedule. Would definitely recommend them for your plumbing and back flow needs

  • Review 19 (2024-08-27 - Rating: 5)

    Matt and Cody were prompt courteous and professional and even pointed us to 3rd party assistance for triple basin.

  • Review 20 (2025-01-04 - Rating: 5)

    These guys are amazing! They explain everything very clearly, very transparent pricing, very professional. They also had everything as clean as possible. This company will be our go to from now on for plumbing.

  • Review 21 (2024-12-06 - Rating: 5)

    They came they fixed my toilet issue they cleaned up after themselves its working fine

  • Review 22 (2024-09-28 - Rating: 5)

    FOX VALLEY CAME OUT SO QUICKLY AND RESOLVED OUR PLUMBING ISSUE. I WOULD 100 PERCENT RECOMMEND THEM FOR YOUR PLUMBING NEEDS.

  • Review 23 (2024-12-11 - Rating: 5)

    This was the first time that I used your company. The 2 men were very efficient and cleaned up when they finished. I will certainly use them again.I felt the price was reasonable too.

  • Review 24 (2024-01-12 - Rating: 5)

    My Hot Water Heater died on Christmas day. I called Matt. I had a new hot water heater installed the next afternoon. A great job, professional workmanship, courteous and clean. Highly recommended.

  • Review 25 (2024-10-24 - Rating: 5)

    Great experience. They’re very knowledgeable and willing to share their knowledge.

  • Review 26 (2024-09-17 - Rating: 5)

    Codys work was excellent good guy amazing humor great company 👍

  • Review 27 (2024-07-30 - Rating: 5)

    The guys were great and thorough! The response time was quick as i had an emergency situation! Thank you

  • Review 28 (2024-08-10 - Rating: 5)

    Company is very good and I am very happy with their work l can recommend to my friend

  • Review 29 (2024-03-11 - Rating: 5)

    Cant say enough great things about Matt! Needed a quote on a plumbing job gone wrong and he instantly responded to my request! Will be calling Matt for all future plumbing jobs! Thanks Matt!

  • Review 30 (2015-07-15 - Rating: 5)

    The owner Matt came out to our house and looked at the issues we were having. I had some idea of what I wanted and he gave some suggestions as well. He was never pushy and gave us time to research what he was going to use to help solve our issues. He followed through on time with what he said he would do and that was greatly appreciated as well.We went with Fox Valley Plumbing and Backflow services with the job. It was an all day job and we knew that going into this. They did what they said on time and in good order. I would recommend them for your plumbing needs and wants. Matt is an owner that understands ones needs, ethical, trustworthy, and is not pushy.

  • Review 31 (2021-09-12 - Rating: 5)

    Call these guys first! I had a leak affect my garage ceiling on Sunday and called over 25 plumbers. Matt from Fox Valley is the only person who called me back. He also walked me through step by step to try and diagnose the issue to minimize the damage done by the leak. I had a few more questions along the way and he picked up the phone and helped me through every one of them. I’ll definitely be using these guys for all my plumbing needs. Their customer service is top notch!

  • Review 32 (2024-08-27 - Rating: 5)

    Fast and great pricing on the backflow valve to get it up to compliance

  • Review 33 (2018-05-08 - Rating: 5)

    After having an emergency call for a gas leak we called fox valley plumbing to come out and fix it. It was a bit more than we were expecting so I called the owner who said that the tech never left and worked diligently to fix the problem. We had multiple gas leaks and he fixed every one. The owner even said he appreciated me calling him and told me if we need help with anything else like electrical or plumbing to give him a call and he can recommend someone. We really appreciate them coming out so quick and getting it all done in one day so we could turn our water heater and furnace back on. Fyi I left a negative review originally but after talking to the owner directly changed it to a positive review so not sure if it will still show his response or not.

  • Review 34 (2024-08-01 - Rating: 5)

    I bought a fixer upper a couple of years ago, and I had it quoted by four different companies.The quote included replacing galvanized with copper, new water heater install, new mud sink and drain, new hose spigot, and new cold/hot water lines for the bathroom. Of the four quotes, Fox Valley Plumbing & BackFlow Services was by far the best. The pricing was fair and easy to understand. The owner, Matt, is a no-nonsense guy, shares his knowledge willingly, communicates well, and works with you. Estimates are as detailed as you need them to be. Brenda keeps the backoffice running smoothly taking direction from Matt, coordinating schedules with the team, and made sure to communicate the details to me. Dave did most of the work at my house. He was quiet, respectable, showed up on time, worked hard to get the job done quickly, and answered questions as I had them. The following year, I had them back out to run an ice line to my refrigerator and move my stoves gas line. Most recently, Fox Valley Plumbing & BackFlow Services came out to my moms to install a new water heater. Pricing was by far the best, and scheduling was super easy. Dave did a neat job, as my mom puts it, and my mom was very happy with the work.I certainly have more plumbing work to go in my little fixer upper. Im assured and have peace of mind knowing that I can trust in and easily call on my plumbing team at Fox Valley Plumbing & BackFlow Services.Thank you so much for your services so far, Matt, Brenda, and Dave!!

  • Review 35 (2015-03-01 - Rating: 5)

    They helped me out with some gas leaks at my home after another local plumber failed to find and fix all of the issues. I called after normal business hours and was still able to get a hold of the owner and he was out first thing the next morning. The repairs and re-piping were done quickly considering it was a pretty major project.I have used Fox Valley Plumbing & Backflow on a couple of other minor issues and have been very satisfied. Customer service has been great, quickly return my calls and they thoroughly answered all of my questions and helped walk me through troubleshooting issues. Highly recommended.

  • Review 36 (2016-06-16 - Rating: 5)

    We are selling our home and needed to make sure all plumbing was up to code. We called Fox Valley Plumbing, they sent out a tech, he showed us what repairs we needed to do, he fixed all our issues the same day. The tech was very clean, professional, and did an outstanding job, the price was great. We will always call Fox Valley Plumbing for any future projects. And by the way, there was not one plumbing item listed on the home inspection report :) Thanks again.

  • Review 37 (2019-05-03 - Rating: 5)

    I went into my basement to do a load of laundry and found that my sump pump had stopped and my basement was flooding. I called and Matt answered right away and said he would be here in about an hour. In the meantime, he had me troubleshoot and I got my sump pump going , but it would have to run continuously. He saved me money by replacing the switch and not the entire sump pump. I feel that others may have tried to insist upon replacing the sump pump. I wouldnt hesitate to call them again.

  • Review 38 (2024-08-27 - Rating: 5)

    Great service very outgoing and professional. Thank you guys so much

  • Review 39 (2016-06-17 - Rating: 5)

    Our landlord used him to replace the sump pump at our place and my husband thought he was a stand up guy. I had to call on Matt a couple of times in the past for estimates and he calls back right away - a very patient guy! I will be using him on my future plumbing needs and will recommend him to others.

  • Review 40 (2018-03-29 - Rating: 5)

    I wanted to take a brief moment and thank Fox Valley Plumbing for a resent install of my new tankless water heater. Matt was very kind to talk with me extensively about a tankless water heater after my water heater broke. I was very nervous because my in laws were coming to stay for the week. He offered me same day installation. Dave came over that day to install my new tankless. Dave was very professional and clean with the installing the tankless and removing my old water heater. It was a little more than we expected to spend but all the family having hot showers is so worth it. From now on Fox Valley plumbing will be doing all my plumbing and I will recommend them to all my friends and family. Thank you once again from saving us from a disaster.

  • Review 41 (2017-08-06 - Rating: 4)

    Matt is very responsive and turned around a quote for a kitchen sink plumbing estimate within a day. The job took a bit longer than anticipated but it was done professionally by Dave. The only downside was the 5% surcharge for paying by credit card rather than by check. Seems it should be the other way around. I will have FVP bid on my next project.

  • Review 42 (2024-12-24 - Rating: 5)

    Enjoyed getting to know Cody and Dave!

  • Review 43 (2016-06-17 - Rating: 5)

    Over the last several years had Matt do several jobs for me. Fairly priced and always professionally completed. Recommended Bioclean an enzyme based cleaner and put it in all my properties to keep my drains all clean and clear.

  • Review 44 (2024-08-14 - Rating: 5)

    One of the absolute best companies I got to deal with.

  • Review 45 (2017-08-19 - Rating: 5)

    After calling numerous plumbers to install a bathroom in my basement, I finally came across Fox Valley Plumbing. They gave a great price, showed up on time and completed the job above my expectations. I will be using them for all of my future plumbing needs. Highly recommend them.

  • Review 46 (2018-05-30 - Rating: 5)

    I called several plumbers to install a new water heater. FV was available, affordable, and completed the work in time stated. Also, noticed a couple minor additional fixes that improved my satisfaction! I will recommend them to others, and use them if ever need a plumber again!

  • Review 47 (2017-03-21 - Rating: 5)

    Matt was very helpful during our backflow test. He even suggested ways to save money on our application. Not only are they the best price, they provide excellent customer service. Great job!

  • Review 48 (2020-03-07 - Rating: 5)

    When something breaks in your home (which I consider to be my sanctuary) you want competent, professional and trustworthy help to fix your problem as soon as possible. I have received excellent service from Dave with Fox Valley Plumbing on two occasions now - first to replace a faulty sewer ejector pump and more recently to install a new water heater. I strongly recommend FVP to anyone in the Elgin area looking for plumbing services.

  • Review 49 (2024-03-11 - Rating: 5)

    Excellent customer service. Quality work performed. Professional company. I would recommend this company to my family and friends.

  • Review 50 (2018-06-05 - Rating: 5)

    Dont pay the other plumbers dispatch fee + over inflated pricing, call Fox Valley Plumbing and pay reasonable hourly flat rates for top notch service! From the owner, office staff, on down to the licensed plumber they are the best plumbing company around!!

  • Review 51 (2020-01-28 - Rating: 5)

    Great customer service and value! They discussed my issue with me over the phone and were able to resolve the problem without a service call. I appreciated the integrity and honesty! They could have easily charged me to come out and diagnose the problem. I will use them again!!

  • Review 52 (2017-04-27 - Rating: 5)

    While I was enjoying the direct gas line for my new grill, which FV Plumbing had installed for me previously, my hot water heater started to fail. Now I have a fabulous tankless heater and a smoking hot shower in my master bath. FV Plumbing is communicative, efficient and the consummate professionals. Highly recommend!

  • Review 53 (2024-07-17 - Rating: 5)

    Great company! Easy to work with and fast!

  • Review 54 (2024-09-05 - Rating: 5)

    Very good experience. Highly recommend.

  • Review 55 (2017-11-08 - Rating: 5)

    Very easy to do business with at a competitive price. Slightly more expensive than a couple others but you get what you pay for. Great work at a very good price and terrific customer service.

  • Review 56 (2020-04-30 - Rating: 5)

    Called late on a Wednesday night, responded right away. Was at our house within an hour. Explained everything thoroughly with what broke on our sub pump. Great customer service!

  • Review 57 (2024-12-05 - Rating: 5)

    Great service!

  • Review 58 (2020-01-14 - Rating: 5)

    Matt was very fast with his response, clean and professional work. Took the time to explain what was wrong and how they were going to fix the problem. Then they proceeded to do exactly what they said they were going to do. Highly recommend.

  • Review 59 (2024-09-27 - Rating: 5)

    Great guy, quick service

  • Review 60 (2017-04-27 - Rating: 5)

    Have only used your Backflow Testing Service, so far. System was thoroughly checked, explained and completed swiftly with the surrounding area left spotless. Cant get any better than that.

  • Review 61 (2020-10-19 - Rating: 5)

    Needed backflow testing scheduled office was very fast to respond. only 4 hour time frame rather than other companys that tell you a 6- 8 hour window.

  • Review 62 (2024-08-30 - Rating: 5)

    Great work on a difficult job.

  • Review 63 (2024-09-03 - Rating: 5)

    Very professional.

  • Review 64 (2024-07-12 - Rating: 5)

    Great service!

  • Review 65 (2019-10-22 - Rating: 5)

    Replaced backup sump pump, good price installed quickly. We woulduse Fox Valley again!

  • Review 66 (2024-03-13 - Rating: 5)

    Made a call to FV plumbing ang received a few good solutions to my situation via that 1st call & i appreciate that ! thanks !

  • Review 67 (2024-04-06 - Rating: 5)

    Spoke to Matt over the phone. Very knowledgeable about my tankless water heater, and with his help I was able to navigate my problem!

  • Review 68 (2017-11-08 - Rating: 5)

    Had a new hose bib installed. They also added a shut off valve in wall inside. Took 1 hour. Wow

  • Review 69 (2024-08-02 - Rating: 5)

    Professional, fast and knowledgeable!

  • Review 70 (2018-06-12 - Rating: 5)

    Phoned for odor coming from drain in laundry room instead if coming out and charging me I was instructed to pour water down my drain as drains were dry.Thank you

  • Review 71 (2022-04-30 - Rating: 5)

    Matand his team are great guys to work with. highly reccomend

  • Review 72 (2019-05-13 - Rating: 5)

    Thank you for the details. I very much appreciated the follow up call questions regarding my plumbing issue.

  • Review 73 (2022-12-04 - Rating: 5)

    Awesome . Beat everyone used. On time and very professional.

  • Review 74 (2024-07-12 - Rating: 5)

    Timely and professional service.

  • Review 75 (2021-08-29 - Rating: 5)

    Fox Valley Plumbing saved me the cost of an emergency call on my sump pump by walking me through what needed to be done on the phone. Excellent coaching and outstanding customer service. I will be using them for all of my plumbing needs going forward!

  • Review 76 (2016-07-18 - Rating: 5)

    I couldnt be happier with the work done. Had a backyard faucet that leaked for years. Not only was the job done perfectly but for a great value. The workman was very prompt and did a fabulous job. Will use Fox Valley Plumbing for all my future needs.

  • Review 77 (2020-07-27 - Rating: 5)

    Excellent work at an excellent price. Will always be my plumbers of choice!

  • Review 78 (2017-11-16 - Rating: 5)

    Great service, friendly and helpful. I will use them again.

  • Review 79 (2024-06-13 - Rating: 5)

    Wow

  • Review 80 (2025-01-09 - Rating: 5)

    I have utilized Fox Valley Plumbing for business and personal projects and repairs for 5 years. They always get the job done and keep me informed on what’s happening. Matt and Cody are awesome. I highly recommend Fox Valley Plumbing.

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