DrainPro Express

Photo of DrainPro Express

Located in Decatur, Alabama

Address: 4515 US-31, Decatur, AL 35603, United States

Phone: +1 256-410-8344

Rating: 5

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible toilet
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards
  • NFC mobile payments
  • Credit cards
  • Free parking lot

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Repair service
  • Septic system service
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-24 - Rating: 5)

    James did a Great Job, he came out the same day that I called him, after I told him we had a Water Leak. He gave us a quote & Did the Repair Quickly and Accurately. I would Recommend him Highly! He gave us a Fair Price Too!

  • Review 2 (2024-10-17 - Rating: 5)

    Our servicer James was very accurate and professional. Explained everything in detail. Would highly recommend him to anyone. Very satisfied with his work and attitude.

  • Review 3 (2024-11-19 - Rating: 5)

    They came out to my house within 15 minutes of me calling. They fixed everything so quickly and efficiently. Super nice and friendly

  • Review 4 (2024-09-03 - Rating: 5)

    James came out the same day that I called. Replaced the toilet fling and set our new toilet. He worked at a fast pace. It was a great experience. Thanks so much James.

  • Review 5 (2023-07-14 - Rating: 5)

    We had a leak around our washing machine valve. DrainPro Express was very quick to respond to our issue even calling us to let us know when they were on the way. James was very professional and personable. He even went under our house to ensure we had no other leaks. Would definitely recommend him to others.

  • Review 6 (2024-05-25 - Rating: 5)

    Exceptional experience using James. He was not only very friendly but was refusal of giving up on making sure the job was successfully done. We had several others come out with no luck and James as soon as he got the call headed on out this way and started the job! He snaked the drain and got the sludge that was blocking our pipes out besides I will say the poor man had to snake is more than just a couple of times, and he never once acted as if he was going to give up or walk away from the job he kept going until he finally got it to come loose. I honestly could not be more thankful for the job this man has done for us and got everything back working properly. Thank you so much again Mr. James I will definitely be bragging about you as well as sharing with everyone I know if they ever need help to give you call for sure. Thank you so much again for your service, we really appreciate this.

  • Review 7 (2024-04-21 - Rating: 5)

    James from Drain Pro quickly responded to my call and quickly diagnosed the issue at hand. The service call lasted less than an hour and I felt confident the issue had been addressed. The 90 day warranty was much appreciated for tonight’s service. Thank you, James, for being committed to excellence and dedicated to service!

  • Review 8 (2024-10-29 - Rating: 5)

    We had an emergency, called and James came same day. Very friendly and fast. Thanks again.

  • Review 9 (2024-10-08 - Rating: 5)

    Simple kitchen plugged drain turned into a 5-hour adventure where we had to cut a drain pipe downstairs to get the snake to fix the clog. James and Donnie worked hard and got the job done!

  • Review 10 (2024-11-14 - Rating: 5)

    Very prompt and effective service. Came in the middle of the night to unclog our sewage line. Would definitely recommend!

  • Review 11 (2024-09-04 - Rating: 5)

    The Drain Pro Express service tech was very knowledgeable, he was polite and friendly, on time and done a good job. I will call them for any more plumbing work I need.

  • Review 12 (2024-02-17 - Rating: 5)

    James did a phenomenal job replacing our 50 gallon water heater on short notice. He had a busy day but was true to his word that he would fit me into his schedule for the day. It was clear to me the entire time he was here that he cared about the quality of his work and professionalism. I’m extremely satisfied with the replacement and the care he took to make sure it was done right.

  • Review 13 (2024-05-30 - Rating: 5)

    James showed up in the timeframe that he said he would. He was clean and professional. He assessed the issue and provided me with best and worse case scenarios and provided me with the cost upfront. He snaked my clogged kitchen drain to about 50 feet. Cleared the clog quickly, and cleaned up. No surprises did exactly what I ask and charged exactly what he said. Will use him again soon. Also, James is the owner of this small business. Give him a call, you wont be dissatisfied.

  • Review 14 (2024-03-11 - Rating: 5)

    Our tub was clogged pretty good as there are three of us and two dogs in the house. After drain fluid wouldnt work we broke down to call someone. James at DrainPro Express was quick, stayed in touch and concise in the schedule he set for us, and was very personal and polite after the job was done. Put his card on the fridge and will absolutely reach out again for any further problems.

  • Review 15 (2024-10-12 - Rating: 5)

    James showed up in a very timely manner and was very professional and got the job done in no time at all. I know my nana appreciates him very much.

  • Review 16 (2024-03-25 - Rating: 5)

    It was nice to meet an honest business person. This man came to my mothers home after a very bad and costly experience with another plumbing company, and took care of the situation. His prices were fair and he was upfront and honest about the work to be done. I would highly recommend James and his company, and will definitely use him with any of my plumbing problems in the future.

  • Review 17 (2024-01-05 - Rating: 5)

    This company is great! We are relatively new to the area and James answered a service call after hours on Thursday and got our leak fixed in just a couple of hours. We had a busted main line in our front yard and James was able to locate it swiftly and took the time to get it fixed promptly, without compromise to quality, and at a very reasonable price. Our main line was several feet below ground and next to a tree with more roots than branches, James had all the equipment needed to still get the job done without renting any high dollar equipment. I highly recommend this service for your emergency plumbing needs and I will be using them in the future!

  • Review 18 (2024-08-09 - Rating: 5)

    James was awesome. Super quick and did great work. Very easy to work with.

  • Review 19 (2024-08-31 - Rating: 5)

    DrainPro Express saved the day! Very professional and efficient. Definitely my new go to for all my plumbing needs!

  • Review 20 (2024-04-21 - Rating: 5)

    DrainPro Express did a outstanding job of taking care of my family in need. They call to make sure everything was OK and I my restrooms back up and running. He took the ti6to explain step-by-step of whats going on. I really like how he was able to get me o his after hours. Thanks for taking of my family over the weekend.kenny

  • Review 21 (2024-10-09 - Rating: 5)

    Drain pro Express is the best!! Very professional and got the job done quickly.I will be using them again. thank you so much!!!!

  • Review 22 (2024-10-10 - Rating: 5)

    James came through and cleared our tub drain within minutes. Great customer service!

  • Review 23 (2024-01-20 - Rating: 5)

    James was great. I was worried about our drains. He came after hours and worked until everything was taken care of. Very thankful for him. Professional and quality work with upfront reasonable pricing.

  • Review 24 (2024-09-15 - Rating: 5)

    Fantastic service! Had an emergency on a Sunday. Was there w/in an hour or so & got it fixed. Highly recommend!

  • Review 25 (2023-12-28 - Rating: 5)

    I would highly recommend James and DrainPro Express for all of your plumbing needs!! It was late in the day when I called and he came right out and knew within minutes where the leak was and had it fixed in no time, the price was more than fair and he was professional and friendly keeping me informed throughout. This is a five star business for sure with employees that practice true customer satisfaction!! Thank you James and DrainPro Express from me and my family 💯

  • Review 26 (2024-01-20 - Rating: 5)

    James and his company went above and beyond to help us out.Came over very late 9:30 pm and stayed until after midnight trying to unclog our sewage lines. Came back the next night and got it completely cleaned out. James is a hard worker and really cares about his customers Thank you James and Bradley

  • Review 27 (2024-01-18 - Rating: 5)

    Called James with a clogged drain problem during the ice over and he came at 6:30 pm on iced roads after the longest day he’d ever worked . Unclogged the drain and headed off to another job. Very knowledgeable hard worker. Will use again. Highly recommended!

  • Review 28 (2024-01-22 - Rating: 5)

    I had a leak in the laundry room and garage after a week of freezing temperatures. James came out later on a Sunday evening to assess the situation. It was an unusual set of circumstances, but James took his time, ruled out potential causes until the issue was found and fixed. I highly recommend Drain Pro Express, and while I hope I never need their services again, they would be the first place I call if needed.

  • Review 29 (2024-06-02 - Rating: 5)

    He came out quickly. Made sure to give an estimate before he started work. He was very friendly and respectful. Good work and good price.

  • Review 30 (2024-03-04 - Rating: 5)

    This company is super. Would highly recommend using. Saved my day!! Cost is also very reasonable. Now days we need honesty in company and company that cares about client and not these high volume drain your pocket book company that only cares about profits!! Call this company for plumbing issues.

  • Review 31 (2024-06-21 - Rating: 5)

    We had a main line clog that clogged the drain in our shower and our toilet. These guys found the problem and cleared it very quickly, and for a fair price. Awesome!

  • Review 32 (2024-06-12 - Rating: 5)

    Excellent experience- friendly, professional, and quick! Upfront about pricing, and reasonable rates. DrainPro Express saved the day! Would absolutely recommend!

  • Review 33 (2024-08-12 - Rating: 5)

    Very prompt service, knowledgeable, and courteous. Quickly and accurately diagnosed the problem and handled the situation.

  • Review 34 (2024-01-16 - Rating: 5)

    Had an outdoor faucet attached to a hose and would not close. Temps were dropping, sleet , snow, and freezing rain. Even with rural roads closing, DrainPro Express quickly worked me in, replaced the outdoor faucet, and averted a possible disaster. 4 hours from first contact to problem solved - better than I could expect on a warm sunny day, they did it during a winter storm!

  • Review 35 (2024-10-29 - Rating: 5)

    Very quick service and knowledgeable. Did a great job.

  • Review 36 (2023-10-11 - Rating: 5)

    James worked exceptionally late into the evening to replace a hot water heater and pressure valve on the house. He went above and beyond what I have experienced in the past. Highly recommend DrainPro Express.

  • Review 37 (2023-12-01 - Rating: 5)

    Very professional and fair prices. Had a stopped up drain and they got me back up and running. Was able to fit me into the schedule on the same day. Much appreciated and highly recommended

  • Review 38 (2024-03-03 - Rating: 5)

    We had the best experience with this company and their team. They came out on a Saturday and completely replaced our garbage disposal in our kitchen. Will definitely be using them in the future!!

  • Review 39 (2024-09-25 - Rating: 5)

    James did a great job unclogging my kitchen drain. It was a much bigger job than I explained over the phone but he a had great attitude and was very understanding, went above and beyond to get us taken care of. Showed up when he said he would and very reasonable price... highly recommended!!!!

  • Review 40 (2024-01-18 - Rating: 5)

    James.... Service was great !!! I called him about a emergency situation and he came right over in a few hours. And fixed the problem in no time....Ill call him again if I ever have any plumbing problems.

  • Review 41 (2024-03-05 - Rating: 5)

    It was late in the evening when we called and he was very professional in his attitude and quality of work. Had to have been a long day for him but performed a great job.

  • Review 42 (2024-02-24 - Rating: 5)

    Awesome job. Cleared the main drain line with no problems. Very professional and reasonably priced. Highly recommend.

  • Review 43 (2023-05-08 - Rating: 5)

    Awesome guy, came out immediately when other companies were offering appointments weeks out. Knew exactly where the problem was and fixed it fast and effectively. Highly recommend the company and I personally will not do business with anyone else.

  • Review 44 (2024-01-22 - Rating: 5)

    Did excellent work Appreciate you guys and I will be contacting you again in the future

  • Review 45 (2024-04-09 - Rating: 5)

    Update: I have an older house that came with a ton of problems! But one thing I know for sure is that if I have a plumbing problem, I can always count on James to fix it! I had a leak somewhere between the house and the water meter, which is a 600 foot drag! He fixed a couple small leaks under the house the first night and we discovered the line was still leaking somewhere. So we walked to an area that had been previously worked on by my husband and sure enough, we knew the leak was in the same vicinity. The next afternoon James came out and dug until he found the leak and fixed it in record time! James knows his stuff and hell always be my go-to for plumbing issues!James, thank you so much for your hard work and dedication to your craft!------------------------------------------------------------James did an excellent job installing my new toilet & vanity. He kept me thoroughly informed, from the time he gave me the estimate until the job was completed. I am very happy with the work he did & will be calling him again for future plumbing jobs I want done later. I am so very pleased with my almost complete bathroom!

  • Review 46 (2024-10-16 - Rating: 5)

    Great service. I called for an estimate, and James came and got me squared away within a hour . Great service ,for a great price . I’d definitely call them if I need service again .

  • Review 47 (2024-10-04 - Rating: 5)

    Did great! Got it done pretty quick!

  • Review 48 (2024-04-18 - Rating: 5)

    Came out at 10PM for an emergency call and unclogged our main line and had everything cleaned up and and ready to go in around 30 minutes. Will only be calling them when I have anything else that needs work.

  • Review 49 (2024-05-25 - Rating: 5)

    These people are great they worked after hours to make sure my son and daughter in law got everything fixed

  • Review 50 (2024-01-20 - Rating: 5)

    James was fast and reliable showed up on a cold cold day and helped me understand my issue and how to fix. I would recommend to everyone.

  • Review 51 (2023-11-22 - Rating: 5)

    A great experience all around. On time, professional, work done well. Very fair pricing. Would highly recommend.

  • Review 52 (2024-02-08 - Rating: 5)

    This Marine family is extremely satisfied with the job that was done. The young man was very friendly and courteous and did a great job!

  • Review 53 (2024-02-09 - Rating: 5)

    I am very satisfied with the service I received. Very professional and determined to get the job done! I definitely recommend this company for plumbing solutions!

  • Review 54 (2023-05-19 - Rating: 5)

    Drain Pro Express was very professional and did an outstanding job! The price was very reasonable and matched the estimate. Will definitely recommend to others!

  • Review 55 (2024-10-11 - Rating: 5)

    Responded immediately to our needs. Strongly recommended.

  • Review 56 (2024-03-12 - Rating: 5)

    Snaked the lines for slow draining. No stone unturned. More crud in lines than I thought. I would definitely recommend to my friends.

  • Review 57 (2024-01-27 - Rating: 5)

    Came in within 10 minutes of a call, did the job, explain what happened and what to do next time. I am very happy.

  • Review 58 (2024-03-25 - Rating: 5)

    Professional Workers Cleaned everything up after job was done. Great Company Wil do business with again.

  • Review 59 (2023-10-15 - Rating: 5)

    Was extremely happy with the plumbing work done at my home.would highly recommend for all your plumbing needs.

  • Review 60 (2024-01-16 - Rating: 5)

    I highly recommend DrainPro Express!They showed up on time and stayed until we had water.💞Thank you for your service

  • Review 61 (2024-01-10 - Rating: 5)

    Really helped me out by draining my flooded crawl space ASAP. Good customer service and fast response time.

  • Review 62 (2023-08-17 - Rating: 5)

    James was able to show up within an hour of calling to unclog a toilet. Very pleased.

  • Review 63 (2024-01-19 - Rating: 5)

    A great experience to help my family out in a very time efficient manner. I am very grateful for how this company helped us

  • Review 64 (2023-04-23 - Rating: 5)

    Great service, kept in touch to let me know when he would arrive. Knows what he’s doing. Recommend to everyone. Thanks

  • Review 65 (2023-12-11 - Rating: 5)

    Very nice came out quickly and fixed our faucet that was leaking very bad.

  • Review 66 (2023-04-25 - Rating: 5)

    The service provided was excellent quality. The gentleman was very friendly and knowledgeable. I highly recommend!!!

  • Review 67 (2024-10-29 - Rating: 5)

    On time and very knowledgeable

  • Review 68 (2023-05-06 - Rating: 5)

    I called they showed up on time explaining what they were doing good price will recommend to everyone.

  • Review 69 (2023-08-25 - Rating: 5)

    Highly recommend! Shows up when expected and dose quality work.

  • Review 70 (2023-04-08 - Rating: 5)

    Called had issue with sewer at my apartment complex. Called he come right and fixed the issue. Very good job. 👍

  • Review 71 (2024-05-18 - Rating: 5)

    Great service!! Quick easy and reliable

  • Review 72 (2024-04-17 - Rating: 5)

    James did an awesome job fixing our kitchen sink. It didnt take him long to get here after we called and he got the job done quickly! Thank you!

  • Review 73 (2024-01-31 - Rating: 5)

    Did a top job on main waterline, repairing it highly recommend.

  • Review 74 (2024-03-06 - Rating: 5)

    Prompt, efficient, knowledgeable, reasonably priced. Would recommend!

  • Review 75 (2024-03-01 - Rating: 5)

    James did an awesome job in Decatur Al

  • Review 76 (2023-07-18 - Rating: 5)

    Called and showed up the same day. We strongly recommend to others

  • Review 77 (2024-02-16 - Rating: 5)

    Very professional, friendly and prompt! Very satisfied with the service!

  • Review 78 (2023-10-18 - Rating: 5)

    Excellent work... Extremely professional... Explained everything.. Very detailed.. Will recommend to friends. Thanks you DrainPro.

  • Review 79 (2024-04-15 - Rating: 5)

    James came to help us all the way from Decatur to Meridianville not once but twice in two days! We called him accidentally not knowing how far away he was but he came out and did a very good job at taking care of our plumbing issues!

  • Review 80 (2023-05-22 - Rating: 5)

    Great Service !!Highly Recommended for Plumbing & Drain work.

  • Review 81 (2024-01-22 - Rating: 5)

    Amazing customer service, fast response, and fixed the issue.

  • Review 82 (2024-02-23 - Rating: 5)

    Drain Pro express did a excellent job

  • Review 83 (2023-10-20 - Rating: 5)

    James is very Professional and did excellent work. Would recommend to anyone who needs plumbing and drain service.

  • Review 84 (2023-04-06 - Rating: 5)

    Prompt service, affordable prices, and above all honest! ⭐️⭐️⭐️⭐️⭐️

  • Review 85 (2024-01-07 - Rating: 5)

    Professional and quality work. Highly recommend.

  • Review 86 (2024-03-31 - Rating: 5)

    Good professional work !

  • Review 87 (2024-06-16 - Rating: 5)

    Awesome service!!

  • Review 88 (2024-02-08 - Rating: 5)

    Quick Response and Professional Work.....

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