Roto-Rooter Plumbing & Water Cleanup

Located in Covington, Kentucky

Address: 50 E Rivercenter Blvd #460, Covington, KY 41011, United States

Phone: +1 859-491-0162

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-02 - Rating: 5)
Mike from Roto-Rooter was amazing!!!! I wish I could give more than five stars. Not only was he amazingly knowledgeable and professional but he went above and beyond. There is no doubt who I’m calling next time I have a plumbing issue and I’m making sure to tell others to do the same. Such a good feeling to have someone fix your crisis so well and at a fair price. If you’re looking for a plumber then call Mike from Roto-Rooter now.

Review 2 (2024-11-11 - Rating: 5)
I had an excellent experience with Chris! He was incredibly thorough and took the time to explain every step of the process in detail. From diagnosing the issue to providing a clear breakdown of the work needed, he made sure I understood everything.His professionalism and attention to detail were impressive, and he didnt rush through the job. I felt confident that the work was done properly and that he genuinely cared about getting things right. Highly recommend for anyone looking for reliable, knowledgeable service!

Review 3 (2024-10-17 - Rating: 5)
Mike came Wednesday morning and fixed my issues with plumbing. He kept me informed the whole time, really nice guy. Thanks Mike!Chris came after Mike the same day, he checked the pipes with a camera. He advised me on what needed to be done next. Thanks Chris.These guys are top notch, I would recommend them to anyone who needs their help

Review 4 (2024-10-14 - Rating: 5)
Mike helped to clean my sewer line from the house to the street that I do as part of prevention since I have large trees on my property and my lines are the older clay type. He did a great job for a great price. He was in and out and very personable and professional .Thanks Mike for the great service that I have come to expect from Roto-Rooter and now yourself specifically. I hope to see you again in the future.

Review 5 (2024-11-10 - Rating: 5)
Mike did a fantastic job.He is the GOAT!Well done. Great follow up with Mike #2 coming out to camera the drain.My go to if I have an issues moving forward

Review 6 (2024-07-24 - Rating: 5)
Mike, David and Chris were excellent in explaining every process and procedures they implemented with their services. They were upfront and honest in telling me what it would cost, their professional opinion in helping me to decide what else would be needed to maintain my sewer line. I appreciate all that they did and would recommend this team to the next potential customer.

Review 7 (2024-08-13 - Rating: 5)
Great service!Came right out within 2 hours of me setting an online appointment. Mike was courteous and knowledgeable. Worked very diligently to solve my plumbing problem. Now we’re right as rain!

Review 8 (2024-11-13 - Rating: 5)
Showed up the same day I called! Mike did a great job! Explained everything, he was very personable and professional! My basement is now drained!

Review 9 (2024-11-11 - Rating: 5)
Discovered a backed up drain Sunday night, was able to make an appointment online at 10 pm for 10 am Monday. Mike came right on time, promptly diagnosed the problem an fixed it. Great experience with Roto Rooter.

Review 10 (2024-10-04 - Rating: 5)
Nicholas, the Roto-Rooter technician, was outstanding. Not only did he show up on time on what was a very busy Hurricane Helene weekend, but he brought technology with him that I had not seen before. He very quickly diagnosed my problem and gave me short term and long term options. I slept very well that evening. I give him an 11 on a scale of 1 to 10.

Review 11 (2024-12-05 - Rating: 5)
Mike 734 was awesome! He was kind, professional, and did great work. We would definitely use him and Roto Rooter again.

Review 12 (2024-11-13 - Rating: 5)
Mike did an awesome job. Showed up less than an hour after I called. Diagnosed and correct the problem. Friendly and professional. Highly recommend!

Review 13 (2024-11-24 - Rating: 5)
The technician, Jonathan Eichhold,, was very kind and honest. After he replaced all the broken parts to the hot water heater, he made sure everything was working correctly several times before he leftto go to another appt. I appreciated his work ethics!

Review 14 (2024-07-27 - Rating: 5)
Chris was amazing!! Our main water line has tree roots growing through and Chris was able to get a camera in and show us exactly where the blockage was and gave us options on repairs! His services were quick and efficient!! Highly recommend!

Review 15 (2024-07-30 - Rating: 5)
The technician was courteous and friendly. He asked about what the problems were? I explained the problems. He immediately got to work and quickly unstopped the toilet. He explained the problem and suggested ways to keep from it happening again. He then went to work on the tub. He quickly unstopped the tub. He explained the the tub had a lot of hair in the drain. Not only did he do all of these things, but he cleaned the toilet and the tub! He was an amazing plumber!

Review 16 (2024-08-30 - Rating: 5)
Thanks to Mike our bathroom plumbing is fixed and working great! He got the job done super quick and didn’t make a big mess! Thanks again Mike! 5 stars for being quick knowledgeable and friendly! Not to mention affordable

Review 17 (2024-10-07 - Rating: 5)
Mike was amazing and handled our shower drain clogs quickly and effectively! He arrived quickly and did the job in under an hour! He gave me honest advice and fixed our problem!

Review 18 (2024-07-29 - Rating: 5)
Chris Browning arrived on time, was personable, efficient and, most importantly, professionally knowledgeable about the plumbing issues which were causing periodic backups of the drain line. He ran his camera into the drain line and provided a full explanation of my problem. He then recommended a solution which would remove the decades build up inside the cast iron pipe. I have scheduled that service with Roto-Rooter. I could not be more pleased and my thanks to Chris for his thoroughness and neatness in diagnosing my plumbing problem. The company is fortunate to have him!

Review 19 (2024-10-27 - Rating: 5)
Had main sewer line snaked, unclogged. Very professional and solved problem quickly. Pricing seemed comparable to others service providers and I appreciated that it was a flat rate. No surprise charges.

Review 20 (2025-01-01 - Rating: 5)
Mike was great! He was efficient and made us feel at ease about our issue with the drain.

Review 21 (2024-08-03 - Rating: 5)
Tim was very knowledgeable, professional and thorough. We appreciate not having to wait days to have our kitchen drain unclogged. Job was done perfectly and he even cleaned up when he was finished. You exceeded our expections! Thank you!

Review 22 (2024-06-30 - Rating: 5)
Mike was very professional and polite. He got our drain unclogged and everything cleaned up nicely. Also did his best to go the less expensive route though it didn’t turn out that that way worked. I appreciated the effort nonetheless.

Review 23 (2024-09-05 - Rating: 5)
Root-Rooter plumbing was able to get back to me and get me an appointment within 24 hours. Mike did a fantastic job working on the rusted pipes of our old house. If I ever run into any problems down the line he would be the first person I would call.

Review 24 (2024-08-06 - Rating: 5)
Service was amazing. They came out within forty minutes of calling, and were finished within thirty. Easy to work with and efficient. Even went the extra mile to ensure more time without having a problem, which is difficult in such an old house. Great experience.

Review 25 (2024-09-07 - Rating: 5)
Hi shout out to Tim Brooks at Roto Rooter. HE THE BEST. Very professional, hes very attentive, knows what hes doing. And manners, I love manners. He deserves a raise every day every year.

Review 26 (2024-07-09 - Rating: 5)
Chris came out today to review issue and potential work. Did thorough camera inspection and we put a good plan together to resolve my rainwater drainage problem. Prompt, courteous, knowledgeable, and helpful. It was a pleasant experience.

Review 27 (2024-07-31 - Rating: 5)
First, Tommy came out and quickly determined that we needed an expert to diagnose the problem. Tommy was great! Then shortly afterwards Chris Browining came out with a camera. Not only was he polite and professional and really put us first. He wanted us to get the very best service and experience. I wish more contractors were like these two.

Review 28 (2024-10-14 - Rating: 5)
Mike at Roto-Rooter did a wonderful job! Roto-Rooter was prompt in getting a technician out on an emergency. Mike evaluated and explained everything to us. The service was 5 star!

Review 29 (2024-06-14 - Rating: 5)
Everyone has been wonderful.The Tech Jacob explained what he did. Chris showed me the problem on camera & set the next step up for me. Carl took care of the insurance company.Orlando is super nice and is taking care of the inside work where it flooded. Its a lot, but theyve all been right here helping me out.

Review 30 (2024-09-07 - Rating: 5)
Tim was very pleasant to work with. He offered multiple solutions to the problem and also commented on other areas of improvement I’ve been considering for awhile. I look forward to working with him in the near future.

Review 31 (2024-09-07 - Rating: 5)
I have been worried about my outside faucet my technician was prompt and efficient. Seemed like a big job . He got it finished and I now have water So thankful. His name was Tim.

Review 32 (2024-11-18 - Rating: 5)
Mike did an outstanding job cleaning out my main drain. Top notch service and experience in his work.

Review 33 (2024-08-17 - Rating: 5)
Came to my house on a Wednesday evening within 1.5 hours, cleared a clogged outside rainwater drain and the mess it created as well. The employee was very friendly and professional, and didn’t mind having to walk around the yard and house since my driveway had just been replaced and he could not park his van on it.

Review 34 (2024-07-09 - Rating: 5)
The serviceman that came was on time, explained his diagnosis of our plumbing issue, what he was going to do, and did the work. He was personable, professional, and most importantly knew what he was doing If I need to have this service again, I will definitely call your company and would hope the same serviceman responds.

Review 35 (2024-10-09 - Rating: 5)
We are so thankfull and satisfied with the work Mike #734 did in our home unplugging the kitchen drain. Mike was so helpful and friendly and got the job done in record time.Thanks Mike

Review 36 (2024-11-03 - Rating: 5)
Our service technician Mike was excellent. He was professional, efficient, and explained everything throughly.

Review 37 (2024-09-05 - Rating: 5)
Tim Brooks did an outstanding job fixing my outdoor faucet leak!While Rotor Rooter competitors (Schneller Knochelman) were lazy and made no efforts to repair the issue without quoting me $350 for new washers and $750 for a new outdoor Faucet, Tim Brooks looked at the faucet, took it apart to remove an obstacle, and solved the leak! $100.00!Them Tim examined the plumbing in my basement and informed me if a new faucet should ever be needed, the repair would only require the bad faucet to be unscrewed and a replacement screwed in to place for roughly $350.00 dollars!Yep! Rotor Rooter and Tim Brooks are honest people and you can rely on them for top shelf experience, honesty, and results!Give Tim and Rotor Rooter your business!

Review 38 (2024-08-14 - Rating: 5)
Chris did a great job for us. We had clogged pipes in the basement and he quickly diagnosed the issue and recommended a solution. I highly recommend using Chris & Roto-Rooter.

Review 39 (2024-11-12 - Rating: 5)
Mike was great! He was very honest regarding what we needed done, did it quickly and solved our problem!

Review 40 (2024-06-16 - Rating: 5)
The technician was very informative and made decisions based on his professional experience. He made me feel that his decision that he made were in my best interest and not just for the money. That was so important to me because ,I am a senior citizen with a limited income. Thanks Chris.

Review 41 (2024-09-07 - Rating: 5)
Tim did an excellent job! He was fast, professional and knowledgeable. I would recommend to use him anytime!

Review 42 (2024-12-10 - Rating: 5)
Michael did all he could about my clogged drain but despite his efforts the problem had to be solved in a different way. 5 stars to the commitment and hard work anyway

Review 43 (2024-12-18 - Rating: 5)
Mike was very nice and personable. He took care of the issue and showed me what was wrong. Thank you!

Review 44 (2024-07-03 - Rating: 5)
Chris B. did an excellent job explaining to me what was going on with the main line. He allowed me to watch as the camera went through the pipe. He gave me options on how to fix the problem and did not pressure me into making a decision on the spot.

Review 45 (2024-12-10 - Rating: 5)
Michael did a great job cleaning out our sewer drain. He was friendly and efficient.

Review 46 (2024-05-24 - Rating: 5)
The plumber did outstanding job.really very happy with the service call and price. 6 month warranty. Out standing service would recommend. Call this am at 7 had the plumber at the house by 11.thank you.i will say that the company needs to rell the employees not to engage in political discussion. I was making small talk with the technician and somehow the discussion turn to only Republicans should be in office.i did say lets just table talk of politics. Then it was a speech about the government big pharmaceutical owned all the food supplies they are putting paint chips in the cereal. I wish I never said anything but hello and there is the drain.i was not happy having to have a technician giving me his far right beliefs. I could not get the guy to work on the drain.i will say I did engage in small talk.so if I ever have to call for service again I will make it clear here the problem just fix it and what the bill.the plumber did the job but I was very uncomfortable having a far right person in my house spouting far right beliefs.

Review 47 (2024-12-04 - Rating: 5)
The gentleman was able to come out same day and fixed my drainage problem right away!! Very happy with this experience.

Review 48 (2024-08-31 - Rating: 5)
The service tech arrived promptly before expected got the work done timely did a great job and did not leave a mess. I was very impressed with his service and timeliness

Review 49 (2024-08-12 - Rating: 5)
Very knowledgeable and kind teck explaining processes ,many quotes, along with the services requested for the day. Did have to come back for a leak and did so within 15 minutes.Thanks a lot!

Review 50 (2024-12-09 - Rating: 5)
Great service. Knowledgable, prompt and polite technician. Did a great job explaining everything to us.

Review 51 (2024-08-16 - Rating: 5)
They arrived early and finished the job in a fair amount of time. They had no problem explaining anything about the job that I asked about and there were many questions. Job well done.

Review 52 (2024-08-21 - Rating: 4)
The tech was very polite, did a good job unclogging the drain and cleaned up after himself. But, the cost seemed a little pricey for less than one hour of work so if it happens again I might do it myself.

Review 53 (2024-07-15 - Rating: 5)
Chris came out with a camera to put down my drain to try and find the reason we keep having backups. He was professional and informative. I sadly have an issue that needs addressed further but I’m so glad to finally know what the problem is.

Review 54 (2024-09-07 - Rating: 5)
Came out within hours, on a saturday, of calling about sewage backing up into the basement. Cleaned it out, diagnosed the root cause and got us set up to fix it on the following Monday. Kind, considerate, and patient with us.

Review 55 (2024-09-10 - Rating: 5)
Mike was Professional, on time, and very helpful. Left our kitchen as clean as when he came in. Highly recommended

Review 56 (2024-06-07 - Rating: 5)
Called and spoke to a very polite person to schedule the appointment. The plumber, Harry, was actually just a bit early, which was great. He immediately diagnosed the issue. A faulty pressure reduction valve on the water line just inside the house. That completely jived with what I read on Google and was serious enough that i decided to call them in the first place. Our 30 year old valve was no longer cutting back on the pressure from the city supply line and we were getting over 200 psi instead of 60 +/- . That was causing our faucets and toilets to run and our hot water heater to drip from the pressure relief valve on it. Harry went out and got the necessary parts to fix that and also another issue with our outside water spigot. He returned promptly and repaired both items and cleaned up his stuff afterwards. It cost more that I hoped but less than I feared. I’ve called Roto Rooter several times now for several different issues and they always solve it quickly and I always feel relieved once they’re done.

Review 57 (2024-09-10 - Rating: 4)
Emergency clog on a Sunday. They were fast, efficient and professional. Cost was enormous which is my reason for giving 4 stars instead of 5.

Review 58 (2024-07-10 - Rating: 5)
Many thanks to Jason for his efforts, skills, and experience in trying to tackle an old house sewer line problem. No repair is EVER easy in an old house, is it? You were great, Jason!

Review 59 (2024-07-30 - Rating: 5)
Mike was very pleasant, on time, swift in alleviating the issue, and offered a 6 month guarantee. I could not be happier!! Thanks, Roto Rooter! Thanks, Mike!

Review 60 (2024-09-14 - Rating: 5)
Mike did a great job. He was professional and courteous, and clearly knew what he was doing.

Review 61 (2024-12-01 - Rating: 5)
Always professional courteous and fast! Mike was right on time and an absolute expert at his job! ⭐️⭐️⭐️⭐️⭐️

Review 62 (2024-06-27 - Rating: 5)
Chris Browning came out and gave his honest review of the maintenance I need to replace my water line. He was very professional and thoroughly went over the work that would be done.

Review 63 (2024-09-17 - Rating: 5)
Very good service. They arrived within 2 hours of calling and had the system up and running in no time. Very reasonable price too

Review 64 (2024-08-14 - Rating: 5)
Mike the service technician did an outstanding job and in a timely fashion! I highly recommend him!

Review 65 (2024-05-07 - Rating: 4)
Had an appointment for a Thursday with a window of 8-10 in the morning, 10:30 no word called to confirm the appointment and found out it was made for Monday instead. They did send someone within 30 minutes or so and the person who came did do a good job. Was friendly and professional and fixed the problem he was there for. Other than the time mix up they did a good job.

Review 66 (2024-04-30 - Rating: 5)
Mike is an excellent rep for your company. He took time to listen to our issues and made sure to explain what he did. He went out of his way to clean everything up. I used another company in the past but will only using Roto-rooter going forward.

Review 67 (2024-06-18 - Rating: 5)
Chris was wonderful in helping us understand the issue as well as recommending we pursue a home insurance claim to help cover the cost of the repairs. We really appreciate it!

Review 68 (2024-10-25 - Rating: 5)
Tim with ROTO-ROOTER was so great, I would recommend this company and will use them again IF ever needed.

Review 69 (2024-06-02 - Rating: 5)
Mike was timely, polite, educated and explained everything he was doing and why. I am a Realtor and am always looking for amazing professionals. Roto Rooter and Mike are now at the top of my list.

Review 70 (2024-05-13 - Rating: 5)
Mike was super helpful and knowledgeable. Tried everything to open my underground gutter drain pipe. Very friendly. A great representative for your company. 5 star service. Great guy.

Review 71 (2024-03-15 - Rating: 5)
They called and checked to see if an early arrival would be an issue, which it was not; signing up for service was easy easy! Our guy was prompt, spending some time assessing and asking pertinent questions and hearing our history. He moved up to a stronger rooter when needed and finished within the hour. Pleasant courteous.

Review 72 (2024-09-16 - Rating: 5)
Second company thatcame out today Roto-Rooter was the only one who knew what the hell they were doing dont waste your time on other companies

Review 73 (2024-05-22 - Rating: 5)
Chris Browning is very knowledgeable and very helpful. He was able to define my problem(s) very quickly, showed me the camera footage to verify and was able to give me a quote within minutes. I am very satisfied with Roto-Rooter.

Review 74 (2024-05-09 - Rating: 5)
Tim did an excellent job at our church, he was very professional, honest and helpful. He determined the problem and guided us on the steps to follow. Thank you Roto-Rooter for having plumbing professionals.

Review 75 (2024-05-09 - Rating: 5)
Mike, I would like to extend my sincere appreciation for your exceptional performance today. Despite the difficulties encountered, you demonstrated remarkable resilience and tenacity, which ultimately led to the successful resolution of the situation. Your unwavering commitment to excellence is truly commendable, and I am grateful for the invaluable contribution. Thank you.

Review 76 (2024-07-12 - Rating: 5)
Plumbers have my respect. My main sewage line was clogged and the nastiest, vile waste products backed up into my toilet and sinks. With the aid of “The Beast” Roto Rooter punched a whole through the blockage allowing everything to drain. They even cleaned up afterwards.

Review 77 (2024-05-06 - Rating: 5)
Mike the plumber was great and explained everything thoroughly to me. I will request him in the future . James was also very helpful and informative for my clean up. highly recommend

Review 78 (2024-12-20 - Rating: 5)
Great experience. Was very helpful and explained everything they would be able to help.

Review 79 (2024-10-01 - Rating: 5)
The person who serviced my swear drain was friendly, knowledgeable, and very neat. Much appreciated.

Review 80 (2024-02-02 - Rating: 5)
I called Saturday night and they were there on Sunday and quickly fixed our problem at a reasonable price. Our tech was so friendly and understanding of a unique situation we had going on at the moment. Wull definitely use them again. 12/10!

Review 81 (2024-06-25 - Rating: 5)
Mike was great! Experiencing an emergency situation, Mike was prompt and thorough so that our business was able to keep working!!

Review 82 (2024-08-01 - Rating: 5)
Thank you, Roto-Rooter. Your techs were fast, efficient, and knowledgeable. Thanks again for a job well done.

Review 83 (2024-11-07 - Rating: 5)
Chris was very helpful & gave me several suggestions to help with a drainage spout issue!

Review 84 (2024-10-29 - Rating: 5)
Excellent service, fast, and affordable. Mike was a great technician!

Review 85 (2024-09-12 - Rating: 5)
Tim was great, he explained everything thoroughly and answered all of my questions.

Review 86 (2024-05-01 - Rating: 5)
While the result or the quality of the service wont be known until a couple of months have passed, the service tech was very professional and appeared 100% honest in his effort to provide the best possible service. I would give high regards to thus service tech.

Review 87 (2024-10-01 - Rating: 5)
Same day service, efficient, professional and the problem was solved within a couple of hours. Perfect.

Review 88 (2024-06-13 - Rating: 5)
Chris was very thorough very honest and showed me everything that I needed to know about old pipes and descaling. Would highly recommend Roto-Rooter!!!

Review 89 (2023-08-30 - Rating: 5)
Scott did a fantastic job. Very thorough and up front about pricing. Professional and courteous the entire time. Kacey was great too. I spoke with her when I called Roto-Rooter. She was very helpful and got help to me in a very timely manner-within an hour! Roto-Rooter has great coupons too that they honor. Thank you!

Review 90 (2023-06-26 - Rating: 5)
Nathan was very nice, thorough and transparent about the work required. In addition he happen to have discovered we believe one of my mothers rings. We think my Dad may have dropped it in the process of putting it away somewhere safe and secure. We were very appreciative!He did a great job!

Review 91 (2024-06-04 - Rating: 5)
Mike was punctual, polite and friendly. He quickly fixed the problem, cleaned up his mess and was gone! Just the way I like it!

Review 92 (2023-07-19 - Rating: 5)
Nathan was amazing ! He came out same day , gave us a quote , helped us break down pricing and financing and got to work the next day ! We appreciated how detail oriented he was , on time and kind he was. He installed a kitchen sink and faucet for us , then washer and dryer hookup with brand new water lines and plumbing. He worked extremely hard and we’re thankful for him!

Review 93 (2024-05-07 - Rating: 5)
The technician really knows what he was doing. He definitely knows his job, and I will 100% recommend him to anybody. Excellent job. Thank you very much.

Review 94 (2024-11-07 - Rating: 5)
Very well done. Excellent work. Fast response and quick service.

Review 95 (2023-09-19 - Rating: 5)
Scott from Roto Rooter was extremely kind and helpful. Arrived within an hour and was able to make a quick adjustment to fix my shower and finished within 20 minutes. I would definitely use their service again

Review 96 (2024-06-03 - Rating: 5)
It was a wonderful experience for what we had to go through I would recommend roto rooter To anyone that asked. The weight they took off my shoulders, very professional . Thank you so very much.

Review 97 (2023-01-12 - Rating: 5)
What started out as lunch prep. turned out to be a watery mess in the kitchen sink with water not wanting to drain. We were able to have Mike come out to our place in less than two hours and resolve the issue. Not only was the issue resolved, he was able to explain in detail the process (because I asked many questions). He also was candid about the issues that needed to be addressed and actually charged us for a smaller job that still fully addressed the issue. I was impressed with his professionalism and also mindfulness of covid concerns that I had. I fully recommend working with this company and especially with Mike!

Review 98 (2024-06-27 - Rating: 5)
Want to say thank you for the team effort on resolving my issue, was very professional and knowledgeable in evey aspect, also informed me how to prevent future issues with there additional products which will save in long run and no future headaches, again thank you so much

Review 99 (2023-09-25 - Rating: 5)
Water mitigation personnel especially Anthony W. Can into my home was very careful around my belongings. Flooded basement handled moving of furniture, toys, collectibles gently. Needed to move many things did it with csre and placed them securely so nothing would damage them. Air dried the walls and removed the soaking rug. Had to also remove baseboards, was careful not to damage walls anymore. After he left I had questions, called him, responded within minutes which was greatly appreciated. When needing to return to check status of drying always called to tell arrival time and was here at that time.Hopefully no additional water problems but is so would call Roto Rooter and ask to have Anthony as my tech. He is very knowledgeable, kin, considerate an asset to the company.

Review 100 (2023-09-29 - Rating: 5)
I cant say enough good things about our experience with Roto Rooter. We had two separate water issues with our house. First, there was an overflow in our basement. Another company came and did a cleanout, however, within 24hrs the overflow was back. A friend of mine suggested Roto Rooter and what a difference! They were very professional and knowledgeable. This was another level of expertise. They accurately diagnosed the problem and did a thorough clean out and clean up. Three weeks later we had a completely separate water issue. The water line to our refrigerator started leaking. We have hard wood floors and I didnt notice the problem until the wood around the fridge was warping. Ugh! I thought we were going to have to replace our wood flooring. We called Roto Rooter and they promptly came out and used a vacuum mat system designed for problems like this and saved our floors. It was unbelievable! I highly recommend Roto Rooter to everyone. All the things you want to see: Professional, Knowledgeable, Prompt, Friendly, and Thorough. They go out of the way to make sure they fix things right. The entire team was fantastic. They followed up with us regularly to make sure our problems were resolved. In addition, they seamlessly worked with our insurance company which made filing our claim much less burdensome. Thank you Roto Rooter! Youre the best :)

Review 101 (2024-05-08 - Rating: 5)
With 8 of standing water in the basement, Tim came at the scheduled time, surveyed situation, put on his boots, and had the water draining within about an hour of arrival. Appreciate the professional service.

Review 102 (2024-07-04 - Rating: 5)
Technician was very knowledgeable and had a can do attitude. He was thorough and knowledgeable.

Review 103 (2022-07-13 - Rating: 5)
I was very pleased at the service we received today from Roto-Rooter. David was very knowledgeable and professional. He showed up at the scheduled time, explained everything to me, fixed our toilet issue, and advised me on the replacing of our other toilet. He was very kind, and willing to answer any questions that I had. Im very happy with the great service that we received today, and will be calling David back when it is time to replace our other toilet. I will be recommending David to anyone looking for great plumbing service. Very grateful!

Review 104 (2024-05-10 - Rating: 5)
Mike was very professional. He took the time to understand the situation, suggest the best course of action, and based on his recommendations things went smoothly and quickly.

Review 105 (2023-06-19 - Rating: 4)
Tech was super nice and responsive to questions. Only down side was being almost two hours late and not cleaning up well after. Tracked lots of debris thru the house. Would still recommend for quality work and for how nice he was.

Review 106 (2023-04-30 - Rating: 5)
Mike and John were amazing we have used roto rooter before and it seems like everytime they get the job done and give us the confidence that it was done correctly. They were professional and spent hardly anytime finding the solution and taking care of the problem. We will be using them in the future and from here on out. Thank you again!

Review 107 (2022-11-23 - Rating: 5)
Darren was great. He was able to get here before my appointment time and perform quality work at a really good price! I will be using Roto with any future issues we may have. Thank you for getting it done so quickly and before my family comes for thanksgiving!

Review 108 (2022-09-06 - Rating: 5)
Everything about my experience with Roto-Rooter was excellent. I called them at 7am & they had a tech to my house by 10am. Clayton (tech 5328) was great - he was friendly, explained everything he was doing & gave us the estimate before doing any work. Clayton then completed the work quickly & without any mess. He also tested the drain before leaving to make sure we were good. Would definitely recommend Roto-Rooter & Ill ask for Clayton if we ever need service again!

Review 109 (2024-05-24 - Rating: 5)
So far Chris has been patient and helpful. We appreciate his diligence in helping us fix our sewage issues.

Review 110 (2022-06-03 - Rating: 5)
Matt from roto-rooter has been a great help for all the plumbing issues that we had in our house. He is very professional and is work ethic is excellent. The quality of work is awesome and he is punctual. If anything goes wrong he comes back to fix it. Overall, he is a gem for plumbing work and am thankful that I was able to find him.

Review 111 (2022-07-28 - Rating: 5)
Andy was lovely! Quick and responsive as well as a pleasure to be around! He was informative about the procedures and also took my $75 off any service coupon. I definitely would request him next time — hopefully there’s isn’t a next visit though! Hah.

Review 112 (2022-01-02 - Rating: 5)
Mike number 515. He was friendly efficient knowledgeable and answered all of our questions. I am extremely happy with him. He is not only a perfectionist in his work habits but also with his customer service. He make sure you understand everything and are totally happy before he leaves. I highly recommend Mike and I will ask for him any time I need to use Roto-Rooter again. Thank you again Mike for your awesome service

Review 113 (2023-07-07 - Rating: 5)
We had a bathroom sink that wasnt draining. Contacted Roto-Rooter at 5 pm and they had a technician at our house at 7:00 pm. Darren was extremely knowledgeable, locating the source of the problem within 5 minutes of being on-site and fixing the problem in under an hour. I highly recommend Roto-Rotor to anyone with plumbing issues, both big and small.

Review 114 (2024-08-05 - Rating: 5)
Very professional courteous and got the job done in a timely manner!

Review 115 (2022-06-03 - Rating: 5)
Leslie came first thing in the morning to our office. She was very pleasant and professional. She was able to determine exactly what was needed, had the appropriate replacement disposal with her and got the installation done in short order. She cleaned up after the repair and did a great job. Would definitely call Roto Rooter and Leslie again.

Review 116 (2021-12-18 - Rating: 5)
Roto Rooter came out same day that I called to repair our bathroom and floor. No emergency service charge just good service and professionalism and understanding. Maurice was excellent! I am having a new toilet put in and I am definitely asking for him to do it after our new flooring is put down. All of the people we had outfor restoration were excellent also. Would highly recommend this company.

Review 117 (2023-07-06 - Rating: 5)
Luke is fantastic, he completed all work with upmost care and respect for me and my home. He also found a water leak in the line to my washing machine. Which would have been a problem within a week or less, he completed all repairs as if he were working on his own home! Thanks, I will only be using this company and Luke.Debicombs

Review 118 (2024-05-06 - Rating: 5)
Both Michael L and Bradley were great - clean, knowledgeable, honest - Would definitely recommend Roto-Rooter to others.

Review 119 (2025-01-02 - Rating: 5)
Mike was the best, quick fix, very friendly and professional. 5 stars

Review 120 (2024-05-21 - Rating: 5)
Technician was prompt and efficient and very pleasant. Finished the work quickly and cleaned up everything before leaving.

Review 121 (2021-06-11 - Rating: 5)
Austin was amazing he came out was very polite and honest in his experiences in recommending services for what was needed. Showing his experience he was able to isolate the issue correct the issue and now my downspout ground pipes are draining perfectly. Also along the entire figs he would frequently call me and my wife to come take a look at the issue showing us the work he was doing along the way. 10 out of 10 would recommend to any one of my family members.... TRULY AMAZING!

Review 122 (2024-03-01 - Rating: 4)
The service was spot on and the man that came was polite and respectful.With that said, it was 400 to change out a tub drain. It works to solve the problem but you will pay heavily for their service.

Review 123 (2022-10-26 - Rating: 5)
We had an unexpected back up of our main sewer line. I called Roto Rooter and was able to get a service call the same day. The technician D Schute came as promised and got right to work and had the clog cleared in about 30 - 45 minutes. He was very efficient and did not make a mess. I would recommend Roto Rooter for your next plumbing job.

Review 124 (2022-05-22 - Rating: 5)
Mitch from RotoRooter is great! He arrived on time, very courteous and professional. We had an outdoor drain that backed up and he walked me through all the options, the process for each and the cost. He was very patient with all of my questions and never once spoke down to me or became impatient. He was able to fix the problem (Yay!) and even cleaned up the muddy mess from the drain. I would recommend Mitch to any of my friends or family. Kudos to RotoRooter for hiring him…he’s a keeper!

Review 125 (2024-08-18 - Rating: 5)
There 2 men named Mike that came and helped us. One was able to clear out our sewage pipes inside the house. He was great to work with and made everything clear on what to expect for coats. The other Mike had a camera that he could send down the entire pipe to check for issues. We will call them whenever we have an issue. They continue to take excellence to another level

Review 126 (2024-06-13 - Rating: 5)
Mike did a great job cleaning our clogged line. He was very thorough and professional

Review 127 (2024-06-27 - Rating: 5)
Mike was Prompt, knowledgeable, thorough, and good with clean up after job was completed.

Review 128 (2022-08-22 - Rating: 5)
Leslie was the best! I couldnt be more please with her work and service! I will recommend her to anyone who has plumbing issues. We will never use anyone else for our plumbing and other services Roto-Rooter does because of this young lady! And best of all I was so pleased to see a woman performing these skills. Thanks so much Leslie.

Review 129 (2023-02-27 - Rating: 4)
The technician who came to do the repair was fantastic. He was friendly and easy to understand and professional. The process this company uses to reach the end result however was a bit confusing and seemed to be trying to shoot a canon ball just to kill a fly.

Review 130 (2024-06-09 - Rating: 5)
Mike was great. I would give him a 10 if I could. Very nice and patient

Review 131 (2019-05-23 - Rating: 5)
Brandon was very prompt, courteous and professional. He was able to assess the issue and repair on the spot. I am very pleased with my outcome and the quick service call. they were at my door within the hour after i placed support call. I would highly recommend Rotor Rooter to all.

Review 132 (2024-06-10 - Rating: 5)
Chris was very professional and gave us really good information. I would highly recommend him.

Review 133 (2022-08-27 - Rating: 4)
David was an honest competent guy. He replaced our ejection sump pump. He did a good job. The price for the job was more than other quotes but I wanted it done right away which wasn’t an option for anyone else.

Review 134 (2024-10-09 - Rating: 5)
Wow!!! Way better experience than the first time. I called back in April because I had a leak in the basement coming from the sewer line. Jason and his crew came out and tried to unclog the line and couldnt, so they got a jet out and said he got out to 25 feet, and that was it. Everything about my first experience was rushed, and I was left with no answers or solutions as to what actually needed to be done. Based on that, I wasnt going to come back, spending $4200 just to solve nothing, is alot of money and to keep having the leak issues and kept trying to solve it on my own until I couldnt anymore. Thanks to Mike and Chris, I am fully aware of the problem, and it was FIXED the way it needed to be fixed from the beginning. I had such a better experience, and I was fully informed the whole way! Wasnt rushed into anything, and they took good care of me! And because of that I will be coming back! Soo, thank you, Chris!! And Mike!!! You guys are the best!!! Thank you, Donnie and his partner, for coming out and taking the time it was needed to actually fix the problem!! You all worked incredibly hard, and Im impressed!!! Hands down FANTASTIC JOB!!!

Review 135 (2024-04-30 - Rating: 5)
Our kitchen sink was clogged and was able to get someone within an hour on a Sunday! Great service, thanks Mike!!

Review 136 (2022-05-31 - Rating: 5)
Roto- rooter had the plumber dispatched earlier than expected, that was great. I was given an estimate and asked if I wanted the work done now. I told him to go to work. Plumber went and got the parts and entire job completed timely.More than happy to recommend them to anyone needing a professional plumber.

Review 137 (2021-03-25 - Rating: 5)
We had a fantastic experience during a very overwhelming water damage event. Kaila was incredibly patient and helpful, she walked us through every step of the process and checked in on us often to make sure we were doing OK. Justice was absolutely fantastic during our entire clean up and drying process. He was professional, thorough, and so helpful! I cannot say enough good things about our experience with this team!

Review 138 (2022-08-18 - Rating: 5)
Matt came out and was super knowledgeable and professional and got the job done pretty quickly after identifying the issue. Was pretty honest about my options and gave me time to consider before ultimately going with him to get the job done.

Review 139 (2022-08-05 - Rating: 5)
Andrew (tech #1340) was very professional and thorough! He was very honest and knowledgeable! He checked out my situation and gave me very useful information and helped me tremendously! He is invaluable! If you can ask for him, I would highly recommend him!

Review 140 (2021-10-09 - Rating: 5)
Our main sewer line clogged and backed up into our basement. August was great showed up very quickly to assess the issue. Very kind, patient, professional, very knowledgeable and willing to explain the issue at hand. While our repairs and damage were well beyond just a clog, I would recommend August and Roto Rooter to anyone based upon the respect I received.

Review 141 (2023-02-17 - Rating: 5)
We had sewer backup in the basement today and Mike Z could’ve left after running 100’ of snake not fixing the problem and MSD coming out and saying it wasn’t there problem but Mike Z he stayed and finished the job for us with the extra 10-20’ of snake after 2nd attempt lugging all that heavy equipment up down then up down. We Appreciate you more than you will ever know!!! We will definitely recommend and call if needed again in the future🙏🏻☺️

Review 142 (2024-11-11 - Rating: 5)
Great service and very quick to correct all issues.

Review 143 (2024-08-22 - Rating: 5)
Awesome job Roto Rooter thank you for servicing my community!

Review 144 (2024-07-01 - Rating: 5)
Chris Browning was straightforward and informative. Honest pricing would highly recommend.

Review 145 (2019-10-30 - Rating: 5)
We called to have our pipes scoped and Matt was able to get to our house that same day that we called. He did an awesome job and explained details very well. We can not thank you enough for getting us in so quickly and for your professionalism.

Review 146 (2022-10-16 - Rating: 5)
The representative (D. Shute) was very thorough and talked us through every step of what he was doing. He got here during the time frame and cleaned the drain quickly. This is our second time using this company and we will continue using them if we happen to have any more drainage issues (which hopefully wont be for awhile!)

Review 147 (2024-10-08 - Rating: 5)
Had a severe clog in my kitchen sink and washing machine. Had another company try without success. Through perseverance you guys have it freely flowing. Thank you.

Review 148 (2022-05-26 - Rating: 5)
I called Roto-Rooter this morning due to clogged kitchen sink/drain. They had Leslie come out within an hour of my call. She was fantastic. She fixed the problem and even helped with another issue that I wasn’t even aware of. Great Work!

Review 149 (2019-06-26 - Rating: 5)
Major pipe issue quickly addressed, excavated and replaced. Mack Werner utmost professional and took time to explain each and every issue. Excavation guys were just as professional and courteous and did a wonderful job with meticulous cleanup.I’ll never stray from Roto Rooter for any plumbing issue. They’ve been to our home multiple times and never disappoint. Thank you - you’re the best!

Review 150 (2022-07-27 - Rating: 5)
Came within 2 hours of calling with issue. Leslie was knowledgeable, communicative and effective. Fixed our clogged drain and cleaned up after. Even found my kiddos lost ear buds on her way out :-)

Review 151 (2021-03-10 - Rating: 5)
I had a leak from a drain pipe from my tub. A tech was at my home in an hour! He was friendly, courteous, and explained the issue thoroughly. So amazed at how quick they responded and fixed the issue. Absolutely recommend and will use again if needed in the future.

Review 152 (2022-01-14 - Rating: 5)
Woke up to no Hot water... My Water heater went after 26 years of service was leaking and out of order... Chuck was prompt, friendly and direct. Got to work quickly and finished faster than estimated. I was impressed by the speed and urgency he preformed his duties. Within a half hour of my initial call Chuck was here to assess the situation. After giving a very accurate quote he wasted no time. We now have Hot water and it was all thanks to Chuck and the team at Roto-Rooter. Thank you.

Review 153 (2022-06-19 - Rating: 5)
Mitch was amazing! He was super professional and quick to get the job done especially on Fathers day and he said he was a father himself!! Thanks so much for fixing our leaky pipe!! We really appreciate it!!

Review 154 (2024-10-09 - Rating: 5)
Chris was honest and helpful throughout the process!

Review 155 (2022-07-09 - Rating: 5)
Extremely helpful and polite on stressful day. Did NOT expect major sewage backup on Saturday morning with 2 grandkids here on sleepover. Greatly appreciated the dispatch checking in as well as all 3 crew. Very informative as a lengthy troubleshooting was needed. Thanks for extra online $75 discount!

Review 156 (2019-08-17 - Rating: 5)
Having sold my house I needed some plumbing items repaired per the inspection report. I have used Roto Rooter in the past and have always been happy with their work. Today Steve -1188 arrived to take care of the issues reported. Steve did a great job and was very professional.

Review 157 (2022-06-04 - Rating: 5)
Mitch (tech #4834) was prompt and professional, arriving as soon as dispatch said he would. He was honest about the problem, quick to fix it and gave us a lesson in preventative maintenance. After using another plumbing company for years that was constantly leaving us with questions, overcharging and fixing things that were not broken, Mitch was a breath of fresh air and we will definitely be switching to Roto Rooter for future issues in our restaurant.

Review 158 (2022-12-18 - Rating: 5)
Service time was to be between 8-10. Office called and advised we’re running behind and would keep me updated. Within 15 minutes called to say on their way. Very professional. Technician how should up at my house kept me informed as to what was going on and how was resolving my issue. Very pleased with the service.

Review 159 (2022-08-31 - Rating: 5)
Leslie was my technician l. She was amazing. Also very understanding, worked with us, and was quick and professional. I would definitely recommend her to anybody needing work for plumbing!

Review 160 (2023-06-05 - Rating: 5)
My main water line valve was leaking and they came out and replaced it very quickly. My tech Mike was very good at his work and very personable too. Very good experience

Review 161 (2019-09-28 - Rating: 5)
Very pleasant experience today with Steve-1188. Not only did he do a quick and great job on my repair, he gave us a military discount on his own labor. This man is an expert at the game! RECOMMEND!!

Review 162 (2021-06-23 - Rating: 4)
Tyler was exceptional in his service and explanations. The company itself was disappointing in the fact that they told me they were on the way at 4:15 but they removed My tech and didnt notify me of the cancelation. I was then put on the route as a reschedule and no one was here until after 8. Tyler showed up after working all day and having a meeting first thing in the morning but did meticulous work and with a decent time window.

Review 163 (2022-03-06 - Rating: 5)
My main septic tank waste line had clogged. I called to get it unclogged, Andy showed up within an hour of that phone call, and the task was complicated but he got it unclogged quickly. He was very nice as well and professional.

Review 164 (2022-06-04 - Rating: 5)
Mitch was a complete pleasure to have in our home. He was extremely professional and efficient. As he was performing the work he explained everything that he was doing and also gave details on why problems were occurring. Could not ask for a better tradesmen when it comes to plumbing.

Review 165 (2022-04-18 - Rating: 4)
Leslie came to our house to assist with a clogged toilet. She was very professional during her time here. She was also very educational and taught us several tips for general maintenance. Furthermore, Leslie gave several recommendations for the specs of a new toilet. We appreciated all of her help today.Im only giving 4 stars because the price seemed high for 30 minutes of time.

Review 166 (2022-09-06 - Rating: 5)
Clayton did a fantastic job. The guy was so nice, efficient, and explained everything so well. Clayton is a 10/10 employee for you your company, very professional and helpful.

Review 167 (2024-10-23 - Rating: 5)
Very friendly and knowledgeable. Fixed my problem quickly and left the area clean. I would definitely recommend them.

Review 168 (2024-10-09 - Rating: 5)
I had sewer back-up during the night. After stabilizing the situation, I booked online a service call for the next morning and I got it. Very satisfied by Mike: competent and friendly.

Review 169 (2022-08-31 - Rating: 5)
Matt was super insightful and helpful. He was able to diagnose the problem and suggest/implement a quick fix.Also was able to articulate what the problem was to me so that I could understand what was failing in the current configuration. Thanks for the quick support.

Review 170 (2021-12-27 - Rating: 5)
Crew arrived on time and installed the garbage disposal we had purchased. They replaced the leaky one and reconnected the dishwater. They were polite, Covid appropriate, and quick. Very happy with their work.

Review 171 (2024-10-11 - Rating: 5)
Very satisfied with Chris. He showed me how old the pipes were with camera. We scheduling a descaling next week. Really lik d the camera to see how bad pipes were. Thanks to Chris!

Review 172 (2024-04-24 - Rating: 5)
So I simple fix became a little more but I knew this going in ! Completely professional and knowledgeable! Fair pricing and reliable

Review 173 (2024-07-14 - Rating: 5)
Mike did a great job and was very informative and efficient!

Review 174 (2019-07-17 - Rating: 5)
The work done in my basement bathroom was great! The guys fixed both my clogged toilet and backed up sink efficiently. They also did a great job of explaining to me what they were doing along the way and then some minor adjustments that I could make on my own to make the toilet run better.

Review 175 (2021-04-05 - Rating: 5)
August did a fantastic job with our drain jetting and scope- he was friendly, professional, wore mask the entire time he was here (it ended up being an all day project) and on was on time for the appointment.We highly recommend Roto Rooter !

Review 176 (2021-05-28 - Rating: 5)
Technician August Kolb #1370 arrived at my house on time and very professional one of the things I think I like most about August is the fact that he treated the job as if he had no prior knowledge or information; we thought we had it figured out what he was coming to do which is not what he did at all; he started from zero he augured the drain over an hour and the drain got cleared, two other technicians have been out and neither one of them was able to fix the problem. I watched August the whole time he worked he was attentive responsive and he delivered!! I am so glad that I called Roto-Rooter and Im so glad that you sent August Kolb to my home.

Review 177 (2024-03-23 - Rating: 5)
We had a positive experience. The plumber was knowledgeable, and fixed the problem in a cost effective way!

Review 178 (2019-06-25 - Rating: 5)
Original visit with Leslie was very informative. She explained what could be causing our problem and gave us the necessary information we needed to make an informed decision. Our follow up visit with Chris helped us to make the decision to fix our problem. Informative and friendly. They gave no nonsense answers and I didnt feel pressured to do anything I didnt want to do. Thank you Leslie and Chris for excellent service.

Review 179 (2020-07-16 - Rating: 5)
Very pleased with the work Tyler did for us.He was very courteous and thoroughly discussed our options for the repair as well as costs. He did the work in a timely manner, answered all my questions and cleaned up everything once the work was done.

Review 180 (2019-06-25 - Rating: 4)
The drain for our sump pump backed up from heavy rain. We needed help quickly. We called several local plumbers and were told they could be out in 2-34 days. Roto Rooter was at our home within 1 hour, and cleaned out the drain. Michael was terrific. I must say the service was great but very pricey at $346.00 for 1 1/12 hrs of service.

Review 181 (2022-11-22 - Rating: 5)
Representative gave me a quick education on turning off water. As a new homeowner I was not sure. He checked both toilets, one must have cleared itself and the other required a tightening of screws on toilet seat (home seller used really cheap toilet seats).

Review 182 (2019-05-23 - Rating: 5)
My septic system started backing up slightly into my basement. I made a phone call and they were there within 3 hours. Mike was very helpful and knowledgeable. We are new to having a septic system. He was able to fix the problem within 2 hours and the price was very reasonable.

Review 183 (2024-08-12 - Rating: 5)
They were great with communication and prompt on response!

Review 184 (2021-09-05 - Rating: 5)
Service was scheduled between 4-6. Got a 20 min on the way message at 3:45 and he showed up right on time. Very professional, answered all my questions, fixed basement line to the st and was very respectful of house/property. Great technician!

Review 185 (2022-04-15 - Rating: 5)
Leslie was checking out my sump pump because I thought it wasn’t working. It was fine. She showed me how to look for issues myself and when to call for help. I really appreciate her kindness and education of sump pumps! Thank You again Leslie!!

Review 186 (2019-10-16 - Rating: 5)
Micah from Roto-Rooter was outstanding. I had a difficult time getting a fast response from a few other companies. Micah showed up 30 minutes after I called, conducted his work very professionally and provided excellent service. Big sigh of relief to get my plumbing issue taken care of. Not to mention very friendly and easy to talk to. 10/10 recommend Roto-Rooter and 10/10 recommend requesting Micah to come out if he is available. Thank you!!

Review 187 (2019-07-24 - Rating: 5)
We had a water heater go out. Called them the following day and they had techs out to our house within a couple hours. They installed the new unit I had purchased from a local hardware store and disposed of the old water heater as well. Very well done, they cleaned up after themselves and were really professional. I would highly recommend Roto-Rooter.

Review 188 (2024-12-01 - Rating: 5)
Kris was honest, professional and efficient at his job. Thanks Kris.

Review 189 (2022-05-02 - Rating: 5)
Very happy with our first time using this plumbing company. Their response time was quick and the job was done right with top notch professionalism. Will definitely be using them in the future!

Review 190 (2024-09-03 - Rating: 5)
Quick response. Very pleasant to deal with and very prompt.

Review 191 (2023-01-01 - Rating: 5)
Found a burst pipe upon returning home on New Years Eve. Called Roto-rooter at 8:30 am New Years Day and the pipe was repaired by 1pm!! Mike was great. Fixed it in an hour!

Review 192 (2021-06-28 - Rating: 5)
Tyler did a great job fixing our broken pressure regulator and main shutoff valve late on a Sunday night. Was very professional and knowledgeable. Highly recommend.

Review 193 (2022-05-28 - Rating: 5)
Mitch arrives at the time specified, and was very polite and professional throughout the time he spent clearing our clogged drains. I would highly recommend Roto-Rooterand especially Mitch should you require plumbing services.

Review 194 (2019-10-31 - Rating: 5)
My son flushed a whole roll of TP down the toilet. After trying to fix it ourselves we called RR and they came not only very quickly but had it fix within 20 MINTUES!!!!!!!!!! Nick and Steve were absolutely amazing and didnt mind all our questions and were very professional! Absolutely will recommend them to everyone 👍