R.E.I Plumbing & Const INC

Located in Chicago, Illinois

Address: 4358 N Milwaukee Ave, Chicago, IL 60641, United States

Phone: +1 773-368-5459

Rating: 5

Review 1 (2024-07-09 - Rating: 5)
REI Plumbing did a great job installing a new 40 gal water heater and removing my old tankless unit. Prompt communications and quote submission made the job go very smoothly. Installers Justin and Miguel were on time and efficient. I highly recommend plumbing services by REI.

Review 2 (2020-04-19 - Rating: 5)
REI is a family owned business with a stellar reputation for quality and workmanship. Over the past two years I replaced water heaters both in my home and rental property. If there were a six stars for a rating, I would give it! The level of responsiveness is a must-have when plumbing issues arise and I need not worry about who to call. I was very impressed with the level of cleanliness too. Thanks!

Review 3 (2021-08-05 - Rating: 5)
My partner and I had been getting price quotes to replace our 50 gallon water heater and contacted 4 plumbing companies. We received quotes that were astronomical and knew that the upfront cost would be expensive however enter REI Plumbing and Donal Reilly. He could not have been more professional in answering our questions and never ever did he use any sales tactics. We received a price quote with a breakdown of what would be done and immediately knew we would be having REI do the work. Carlos 1 and Carlos 2 showed up exactly on time and were very nice and showed care and concern for our home and keeping things neat and tidy. They did such a great job on the installation and with the copper pipe installed it looks like a work of art. We cant begin to thank Donal, and both Carlos 1 and Carlos 2 for such a great job!! Do yourself a favor if you are looking for price quotes and call the team at REI because you wont regret it!! We now have a plumber we trust and wont hesitate to call anytime we need work done.

Review 4 (2020-04-18 - Rating: 5)
I hired REI plumbing both for my house and my work. They were great. They did great work at a fair price. At my work they installed a new hot water heater and at my home they fixed a slow drain on my shower. Turns out a previous plumber had left a rodding bit in the drainage pipe. The REI plumber was able to remove the bit and clear the blockage. I would highly recommend REI Plumbing.

Review 5 (2020-04-18 - Rating: 5)
We had a big project to do - total gut rehab of an old Chicago greystone. REI worked with my contractor and got things done! There were no project delays with REIs work! Donal was in regularly checking on quality and timeliness. Donal even taught my GC a thing or two! 10months after living in our new construction, no issues with the work REI did. I’m extremely happy with REI’s quality, speed and costs!! Thanks for the great work!!

Review 6 (2022-05-25 - Rating: 5)
There was a leak in my downstairs neighbors bathroom ceiling. I called yesterday afternoon, and first thing this morning, I had a plumber. He was able to quickly identify the issue and fix it. Although fixing the toilet addressed the issue, he did check to make sure the sink and shower were not creating an issue. I hope I dont need a plumber again, but I will call REI Plumbing if I do.

Review 7 (2020-04-17 - Rating: 5)
I have worked with REI for 4-5 years on 30+ residential and commercial projects. When I need to make sure the project is done right they are my go-to plumber. I will continue to use them in the future. Fair prices and highest quality— good team.

Review 8 (2024-01-03 - Rating: 5)
Honest hard working company, today he sent his assistant to get the device to run my line, asked “how long it’s been out.” Answering “a week” he ran scolding water charging me zero for his extra time in saving me $150. Original estimate was solid too, not like a huge one asking for thousands

Review 9 (2020-08-21 - Rating: 5)
Donal and his crew went above and beyond to fix our leaks and seepage in our basement. They installed a sump pump and waterproofed our basement. Incredible customer service -Donal was/is responsive to all questions and explained everything thoroughly.

Review 10 (2020-04-18 - Rating: 5)
R.E.I helped install a new tub for my bathroom renovation in February 2020. Team came on time, installation went smoothly and cleanup too. The staff were friendly and answered all my questions. I am very pleased with the service provided by R.E.I and recommend them highly.

Review 11 (2020-04-24 - Rating: 5)
Highly recommended! Very responsive owner, knowledgeable and courteous crew. I have worked with this company for several years on a variety of project types and, from new construction to problem issues, they always come through with top notch results.

Review 12 (2024-02-16 - Rating: 5)
I used REI Plumbing to replace my water heater of 28 years and they did a great job. Price was competitive and they were always very responsive and courteous. They made sure I was 100% satisfied with the end result, highly recommend!

Review 13 (2023-12-05 - Rating: 5)
Look no further for a trusty plumber!. I was referred to REI by my neighbor and I cant say it enough of what a relief it was to finally find a plumber who I could trust and doesnt tax every.... single.... thing.... Donals crew did a great job with the installation of my new water heater. A lot of these other companies have so many higher ups that need to get their money that it ends up costing SO much money. This is where you need a family owned business. Believe the other reviews on here!

Review 14 (2023-11-20 - Rating: 5)
Everything was fast, efficient, and professional. Would highly recommend REI Plumbing

Review 15 (2020-09-01 - Rating: 5)
We replaced two 50 gal gas water heaters that had reached end of life. REI was prompt professional and competitively priced on quality equipment. All around very good experience with their service team of Juan and the owner Donal Reilly. I would recommend them to friends and family.

Review 16 (2020-08-27 - Rating: 5)
Appreciate the professional, reasonably priced and responsive service that was explained to us in detail every step of the way. No leaks since!

Review 17 (2020-04-21 - Rating: 5)
REI Plumbing has fixed multiple issues in our old home from a simple replacement of a leaky kitchen faucet to what to do with smelly garbage disposal to fixing the bathroom plumbing after a toilet ring went bad. They are punctual and do a great job without charging you excessively. I would highly recommend them to anyone.