Midwest Electric & Generator, LLC

Located in Chicago, Illinois

Address: 332 S Michigan Ave #121, Chicago, IL 60604, United States

Phone: +1 312-612-0994

Rating: 4.8

Services

Online estimates
On-site services
Language assistance

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Comments

Review 1 (2024-12-30 - Rating: 5)
The team a Midwest Electric has been servicing our generator for a last 5 years. The are highly responsive and their communication is excellent. The technicians that do the work are very professional. Highly recommend them.

Review 2 (2024-11-25 - Rating: 5)
Every time I have any issues with my generator, Midwest is so helpful. Marshall came out today and discovered a loose connection on the battery cable and was able to correct the problem. He was great!

Review 3 (2024-12-28 - Rating: 5)
Maxx did a great job. Timely with bis arrival too. Very dependable service. Highly recommend.

Review 4 (2024-04-10 - Rating: 5)
Everyone was friendly and professional. Everything seemed to go smoothly and after installation we were shown how to complete the regular maintenance. They asked us if we had any questions and left our yard clean.

Review 5 (2024-05-30 - Rating: 5)
The technician arrived promptly at the scheduled time, which I greatly appreciated. He was professional, courteous, and very knowledgeable about the generator. He took the time to explain what he would be doing and answered all of my questions thoroughly and patiently.Throughout the servicing, it was clear that he was highly skilled and experienced. He meticulously checked every aspect of the generator, ensuring that everything was in perfect working order. He also provided some helpful tips on maintenance to keep the generator running smoothly in the future.What stood out the most was the technicians attention to detail and dedication to customer satisfaction. He made sure to leave the area clean and tidy after the work was done, which I really appreciated. Its evident that Midwest Electric and Generator values quality service and customer care.Overall, I am extremely satisfied with the service provided. My backup generator is now running perfectly, giving me peace of mind knowing that it is ready for any power outages. I highly recommend Midwest Electric and Generator and their excellent technicians for anyone needing generator services.Thank you for the outstanding service!

Review 6 (2024-10-18 - Rating: 5)
Tech was very thorough in performing maintenance on genset and answering questions. Very happy with 1st years visit under my three year contract.Also, genset housing kept equipment exceptionally clean.

Review 7 (2024-09-28 - Rating: 5)
It was a very good experience having tony P check my unit over for the yearly check up. He checked everything out & would tell me why he was checking it. Ran the unit after done to make such it would work if the elect would go off.what a wonderful guy to check the unit overDorian Grove

Review 8 (2024-08-29 - Rating: 4)
Tony R is an excellent technician for maintaining the generator. Cant say that about the sales department that didnt explain future costs in maintaining the unit or their cost to keep connected to monitoring the unit.

Review 9 (2024-09-05 - Rating: 5)
Midwest Electric & Generator is Thorough, fast and very helpful. They are always on top of service & the techs are amazing, very kind, helpful & answers all my questions & concerns. Thanks M.E.G

Review 10 (2024-07-11 - Rating: 5)
Tony the service rep was absolutely fantastic. We had had a minor problem which he carefully followed up on. Very impressive technical knowledge and a wonderful personal touch

Review 11 (2024-04-12 - Rating: 5)
Once again we had a five star experience with Midwest Electric. Tony R took care of our annual preventive maintenance in a typical professional manner.Tony is competent, experienced and respectful. An excellent communicator. We always know what he is doing and why.Of all the the service companies we do business with, Midwest is at the top. Ownership, office staff, technical management (Pete) and field technicians are all committed to excellent service. It is a pleasure to do business with them.

Review 12 (2024-04-12 - Rating: 5)
Midwest promptly responded to my request to fix a gas leak for my Generac standby generator. Grant sent a text to let me know that he was on his way for my appointment. He was abke to quickly make the needed repair and was very helpful and friendly in answering my questions. Great experience.

Review 13 (2024-12-06 - Rating: 5)
Tony was great. On time, thorough and attentive to my questions. Thank you.

Review 14 (2024-11-14 - Rating: 5)
Tony is an outstanding technician. I appreciate all of his assistance and professionalism...

Review 15 (2024-10-07 - Rating: 5)
Yearly maintenance was done today on my Generac generator and Maxx is totally awesome! Hands down! Thank you Maxx

Review 16 (2024-06-22 - Rating: 5)
Midwest Generator has supplied great service to our cabin in Emily MN. All service techs that they have sent are very professional and know what they are doing. No complaints.

Review 17 (2024-03-08 - Rating: 4)
Service technician arrived promptly, and performed request maintenance in a fast/efficient manner. He made no attempt to communicate with us regarding his diagnostic findings and repair actions. A missed opportunity to make a good service experience a great one.

Review 18 (2024-04-30 - Rating: 5)
I was very glad I called you guys, the technician knows his stuff. He was very polite and checked the generator over really good and said it had a hard time starting so he adjusted it and fixed the problem.like I said he knows his stuff.thank you, will definitely call again if I need help with the generator and definitely would recommend Midwest electric for work on generac generators

Review 19 (2024-05-03 - Rating: 5)
Tony arrived today to service our generator. He was very friendly and approachable. He was a wealth of knowledge and obviously at the top of his game. Bruce

Review 20 (2024-05-07 - Rating: 5)
Maxx S was a great guy, very knowledgeable and definitely well organized with all that he done to service my generator ! Highly recommended!

Review 21 (2024-04-08 - Rating: 5)
Technician (Tony) serviced my (long-unserviced) generator while I was out of town. Called me to update on what he had found, and reached out to confirm needed repairs (nothing particularly surprising [battery replaced], and not outrageously expensive. Also seems that he found a mess as a result of an unsealed oil cap from the initial installation. Found Tony to be polite and professional, and was pleased with the organization and communication from Midwest throughout the booking and appointment scheduling.

Review 22 (2024-04-22 - Rating: 5)
Excellent service! Marshall came out diagnosed the issue and made recommendations. He was thorough in the process and explained what he was doing.

Review 23 (2024-03-28 - Rating: 5)
Marshall (service tech) is extremely knowledgeable and personable. We ask a lot of questions about the system and he educates us on this critical home system.

Review 24 (2024-04-20 - Rating: 5)
Tony is great he does a thorough and expert job at servicing our generator and does not cut corners. Excellent service Representative.

Review 25 (2024-04-16 - Rating: 5)
Max did a great jop answering my questions. Never actually set up a time for the service call. Just got a text, and email letting me know of my upcoming appointment.

Review 26 (2024-04-24 - Rating: 5)
Tony, as always: Curtious, professional, meticulous, thorough, and a great personality...enjoyed his explanation of everything as he performed his job with utmost attention to detail!

Review 27 (2024-09-12 - Rating: 5)
Great communications by tech. Informed of all work. very knowledgable on equipment operations.

Review 28 (2024-04-30 - Rating: 5)
Marshall came out to check why the generator wasn’t working & replaced the battery. He got me on a yearly maintenance program so this shouldn’t happen again. Very helpful young man.

Review 29 (2024-04-05 - Rating: 5)
Maxx was excellent. Answered all my questions. Performed the maintenance and told me what he was going. Went over everything when done. Talked about done future options to consider.

Review 30 (2024-11-04 - Rating: 5)
The annual diagnostic went fine. Theres not much else to say.

Review 31 (2024-04-15 - Rating: 5)
Arrived on time, install went smoothly and done professionally.

Review 32 (2024-04-30 - Rating: 5)
Tony was very knowledgeable and professional. He took time to explain things to me. He was a pleasure to deal with.

Review 33 (2024-04-26 - Rating: 5)
Professional and courteous. Words to describe technician. Timely communication practices and reliable services. Words to describe Midwest’s business practices. Recommended!

Review 34 (2024-12-31 - Rating: 5)
Awesome quick service ! 1st class company !

Review 35 (2024-06-10 - Rating: 5)
The Midwest Electric service tech was efficent and help answer my questions and concerns about my generator. Thanks Jim Ross

Review 36 (2024-04-30 - Rating: 5)
Chris and team did a great job installing the generator and explaining its operation. Would 110% recommend Chris.

Review 37 (2024-08-28 - Rating: 5)
Everything was perfect.I highly recommend Midwest Electric and Generator

Review 38 (2024-05-07 - Rating: 5)
The techs were very pleasant and did a fast and professional job. You could tell that this is what they do.

Review 39 (2024-04-17 - Rating: 5)
Very efficient and knowledgeable. Felt comfortable having Tony working on my Generac.

Review 40 (2024-05-02 - Rating: 5)
Excellent experience. Was told what was happening every step of the way. Very knowledgeable & nice crew. Thanks guys.

Review 41 (2024-04-03 - Rating: 5)
Marshall did a service call on our Generac, very friendly and efficient.

Review 42 (2024-03-12 - Rating: 5)
Professional and prompt on regular maintenance, and outstanding customer service when there was a minor emergency!

Review 43 (2024-04-19 - Rating: 5)
Great Service! Marshall took the time to explain everything to me and answered all of my questions. Very nice Man and very knowledgeable!!

Review 44 (2024-04-10 - Rating: 5)
It’s always a pleasure to have Maxx do my yearly maintenance work on my generator!! He goes over everything with me and makes sure I don’t have any questions. He’s the Best without a doubt!! Thank you Maxx !!

Review 45 (2024-04-12 - Rating: 5)
Excellent, courteous and knowledgeable service by Tony. Helpful tips and answered all my questions. Much appreciated!

Review 46 (2024-04-16 - Rating: 5)
I was not present but the issue was efficiently resolved.

Review 47 (2024-04-02 - Rating: 5)
On time. Courteous. Complete. Painless experience.

Review 48 (2024-05-11 - Rating: 5)
Very organized, timely with excellent updates

Review 49 (2024-05-02 - Rating: 5)
Very professional and efficient.

Review 50 (2024-06-14 - Rating: 5)
Friendly, helpful technician

Review 51 (2024-03-11 - Rating: 5)
Excellent workmanship and service!

Review 52 (2024-04-01 - Rating: 5)
Excellent

Review 53 (2024-05-03 - Rating: 5)
Awesome as always!

Review 54 (2025-01-10 - Rating: 5)
Marshall came out to my place of work for a service call and went straight to work! He was extremely friendly and informative and also made sure all my questions were answered before he left.