Roto-Rooter Plumbing & Water Cleanup

Located in Chesterfield, Missouri

Address: 13990 Olive Blvd 203 E, Chesterfield, MO 63017, United States

Phone: +1 314-471-0048

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-14 - Rating: 5)
These folks did everything they told me they would in our initial phone contact, their response was immediate, and my service began within 90 minutes. Both technicians Dustin and Michael were professional, courteous, patient, and very kind. I was truly impressed with Dustin’s customer care and was glad to hear he is a leader training your newer employees. Michael was diligent and careful as he utilized power equipment to clear a severe clog from our old and fragile sewer plumbing. Would absolutely recommend.

Review 2 (2024-11-23 - Rating: 5)
Roto-Rooter provided fast service in the St. Louis area. In this case it was almost too fast for me to take the earliest appointment! Bob came out and cleaned out a troublesome kitchen drain and left me with some good tips for future maintenance. We have had three visits from Roto-rooter over the last 6 years and I have been very happy with each visit.

Review 3 (2024-12-22 - Rating: 5)
So here we are with kids and grandkids in our house for the holidays and theres a back-up in our basement drain. I set up an appointment for RR to send someone out and within minutes of their scheduled arrival window, Tim showed up. I showed him around and explained the issue and he immediately got to work running his power snake through the outdoor access point. He broke through the backup area within the first minute or two, but he wasnt satisfied with the color of the drain water or how well the snake was moving through the pipe. He spent the next 30-45 minutes working diligently to break up small roots that had infiltrated the 62 year old drain pipe and the scaling that had built up over the years. When he was done, nearly clear water was flowing perfectly. Im confident that main drain will flow without issue for some time to come.

Review 4 (2024-12-03 - Rating: 5)
Jordan and his crew were terrific. Showing over Thanksgiving holiday weekend at no additional cost and solving our issue was incredible.Good communication the whole way.

Review 5 (2024-08-14 - Rating: 5)
I had contacted Roto-Rooter about plumbing concerns and they were very responsive and helpful over the phone. They said they’re sending someone the same day.Alex (3032) came to our home to help us with concerns of a possible water leak. He was friendly, courteous, and knowledgeable! He explained his work process in detail and was very efficient with his time. I would highly recommend him to my friends and family. Thanks Alex!

Review 6 (2024-12-30 - Rating: 5)
Our tech, Michael, arrived in a timely manner, was personable, successfully cleared the clogged kitchen sink drain and cleaned up the work site.

Review 7 (2024-10-11 - Rating: 5)
Dustin & Mike are golden! No joke.. and our experiences with Roto-Rooter over the past 3 years have been so positive, and our problems have been fixed. We get a very trusting feeling from these guys and feel lucky to have them.

Review 8 (2024-07-30 - Rating: 5)
Shawn was very professional and easy to work with! He gave me an estimate of price and time to get my issues fixed and he got it done on time and within budget!

Review 9 (2024-12-14 - Rating: 5)
My technician Amber was awesome.She was very professional informational and very prompt.Thank you Amber for all that You did to unblock my drain I would definitely use this company again.

Review 10 (2024-07-17 - Rating: 5)
I called and within 2 hours they had Mike out at the house to help. The problem was fixed within an hour. Mike was informative and left behind no mess. I’m highlighting the mess part because I have used a different plumber in the past and they tracked a mess all through my home (Tiger). I was also very grateful for the military discount that Mike offered as I am back in school full time and without a job at the moment so things are already very hard on my family. Will use this company again in the future if needed.

Review 11 (2024-07-08 - Rating: 5)
Shawn was wonderful to work with! He was honest, kept things clean, informative, and finished things in a timely manner. I would highly recommend him due to his knowledge, professionalism, and friendliness.

Review 12 (2024-10-11 - Rating: 5)
Prompt arrival of the service technicianat the time scheduled. I was provided with a clear breakdown of services offered and cost associated with. The service technician wentAbove and beyond in Minimizing risk of water damage residence. And they cleaned up behind themselves thoroughly. And explained some of the difficulties that may have led to my need for a service to begin with and how to prevent them in the future

Review 13 (2024-08-08 - Rating: 5)
For a clogged sink, I call Roto Rooter first, always! In 30 years, my sink has clogged 3 times. Before, I would try a plumber first, they would fail, then I’d call Roto-Rooter and they’d clear it. In the meantime I’d be worried it would be a serious, dig up the yard, situation. This last time I went straight to Roto-Rooter. They clear it in no time because they’re the clog experts. They are worth every penny! Michael was my technician, fast and professional!

Review 14 (2024-08-27 - Rating: 5)
Justin and team did an amazing job. They were professional, communicative and thorough. It’s team members like this that make want to keep choosing Roto-rooter when I need help.

Review 15 (2024-07-28 - Rating: 5)
Travis was an amazing technician. Went above and beyond expectations. Made sure everything was 100% understood before leaving. I would request him as my technician anytime I need one!!

Review 16 (2024-07-09 - Rating: 5)
Robert the plumber was fast, accurate and polite. He went right to work on the problem. Felt very good about his knowledge and work. Jim and partner (water extractors) were the best. They were so sincere, knew their work, got the job done quickly and all trash gone, kept up with me regarding fans on for dry up. SO PLEASED.

Review 17 (2024-07-20 - Rating: 5)
Reggie did an awesome job! He was very professional and personable. He got the job done and cleaned up like he wasnt even there.I would highly recommend Roto-Rooter!Thanks,John Pfeiffer

Review 18 (2024-08-06 - Rating: 5)
Travis was awesome. Super nice, professional, and knowledgeable tech. He taught me a ton and fixed out water main back up super quick

Review 19 (2024-07-31 - Rating: 5)
Thank you Roto-Rooter and Jaden, our specialist. Jaden was very professional and determined to figure out what was going on with our plumbing and he fixed everything. He did a fantastic job. We highly recommend Roto-Rooter and Jaden. Thank you once again.

Review 20 (2024-06-11 - Rating: 5)
Teddie was extremely professional and very nice. He answered any questions that I had and made sure the we were all taken care of before he left. He ended up have to snake the drain from inside the house and was very helpful in cleaning up and putting everything back in order after he was done. He also helped us schedule a camera technician to come by and check the line to make sure there were no lingering issues.

Review 21 (2024-06-17 - Rating: 5)
Connor did a fantastic job of explaining the process and options. He was patient and a courteous. He came straight from another job which showed his commitment to the company with value added to the Rotor Rooters brand!

Review 22 (2024-09-30 - Rating: 5)
Very thankful for Justins help. He was very quick, very nice, explained everything, and was very personable. Great experience.

Review 23 (2024-07-21 - Rating: 5)
Carl and Dave are both excellent! I’m very pleased with their timeliness, communication, and professionalism. I’ll be using Roto-Rooter for all future plumbing concerns.

Review 24 (2024-08-13 - Rating: 5)
Shawn did a great job! Not the cheapest but neither was the work performed. Would highly recommend based on my experience.

Review 25 (2024-06-04 - Rating: 5)
I scheduled a service for my sump pump, because Roto Rooter helped me 5 years ago when I was having a sump pump issue. The technician who came to my appointment told me they don’t handle these things, and she referred me to another company. While that was helpful, I was extremely upset that I took off work to get told they could not help me with the same issue they helped me with before. In my opinion, Lakeshia could have done more to help get me a technician who could help me. After calling other companies who would not come out any time soon, I called Roto Rooter back, upset that I was in a situation where I would have to take off work again. I wanted clarification on why they could help me 5 years ago but not now. The folks I talked to were super helpful, and said that Shawn, an experienced technician in these issues would be out today. When Shawn came, he quickly diagnosed the issue and helped me with my problem. He was kind and willing to offer advice, as he could not fix an electrical issue I was having. But, he did tell me the issue and drained the sewage from my basement, which the first technician did not attempt to do. I am extremely grateful for the staff for getting Shawn out the same day, and for Shawn’s expertise.

Review 26 (2024-02-12 - Rating: 5)
Both of my kitchen sinks backed up and my plunger didnt help at all! I needed help! The RotoRooter tech arrived in less than 2 hours and fixed them. He was pleasant and very thorough. I got to have something to eat that evening. All has been well since then. Many thanks.

Review 27 (2024-12-01 - Rating: 5)
Your plumber was polite and knew what he was doing. When he was done he was over the top about making sure everything was cleaned up

Review 28 (2024-08-21 - Rating: 5)
Travis and eddie came and was amazing with showing us step by step processed and was extremely helpful I definitely recommend roto-rooter for your piping needs.

Review 29 (2024-03-03 - Rating: 5)
Could not recommend Scott more! I’m not sure which impressed me more; his timeliness (I mean he got here FAST on a a Sunday) or his professionalism. Scott walked us through everything in a (very much needed) calm and collected fashion. Couldn’t be happier with his work and for keeping two young home owners informed and calm.

Review 30 (2024-07-07 - Rating: 5)
Have used Roto- Rooters services for many years; they have always arrived on a timely manner to help us out! Other companies suggest dates days away but often a plumber is available within hours!!

Review 31 (2024-02-26 - Rating: 5)
I have to say that Demetric came to my Moms house to fix a toilet and we had a sink issue as well! He did an amazing job with the sink and toilet repair. I hank you so much for your outstanding service! We will be calling again

Review 32 (2024-04-01 - Rating: 5)
This 5 start review is only for my tech Eddie. Eddie is kind, personable, and will go out of his way to provide amazing customer service. The company sucks, but Eddie has a loyal customer in me from now on. He is the only person who has treated my fairly and with empathy and kindness. Thank you Eddie for all that you do!! Everyone else could really learn a thing or two from you!

Review 33 (2024-03-11 - Rating: 5)
Sunday evening outside drain clog. Called Roto-Rooter they had a technician at the house within an hour. He was very kind, pleasant, and considerate. He explained the situation, and took care of it promptly. Very pleased with the service. Wanted to add, Sunday evening was no more of a cost than Monday would have been.

Review 34 (2024-09-09 - Rating: 5)
Great and fast service. Dustin explained things well and was very professional. Thanks so much!

Review 35 (2024-04-02 - Rating: 5)
Scott was great. It was very late and in the middle of a thunderstorm he showed up with no complaints, explained exactly what it was needed and was going to do, and did it safely and efficiently. I hope to not have these issues again, but if they do arise, I will specifically be asking for Scott.

Review 36 (2023-05-27 - Rating: 5)
Justin was excellent in explaining everything that needed to happen and was upfront about costs before hand. He checked every main line for the house and was very particular about everything he found. He cleared all the lines and checked everything with a camera afterwards. Pricing is high but it is a professional service. You get what you pay for and these guys are professionals. I will be using them again and recommending there services. On another note, from first phone call to fixed was about an hour and a half. They got out to us super fast and took care of things fast and efficiently and double checked their work with the camera. Great service!

Review 37 (2024-09-29 - Rating: 5)
He was a Godsend. Did a fantastic job and was very good about explaining everything to me

Review 38 (2024-05-10 - Rating: 5)
Brian W. was very professional, explained all of the potential problems that may be causing our water issues, and was able to identify the problem and resolve it in a timely manner. He was great, and Roto-Rooter will certainly be my first call if any other home issues arise.

Review 39 (2024-12-27 - Rating: 5)
Jamie did a great job. Gave us very helpful information on keeping our drains clear. Did a great job clearing our drain.

Review 40 (2024-04-24 - Rating: 5)
Had an employee named Noah, if he ever comes out, expect your house to be treated with care and with respect. Did not even have to tell him that my wife is sleeping downstairs, I know it seems small, but it was pretty big to us. But he was quiet, clean, and very efficient. I will be requesting him to work on our house from now on. Hope someone else is lucky enough to get Noah out to their house.

Review 41 (2023-11-17 - Rating: 5)
I recently had an urgent Sunday night plumbing emergency and contacted the Roto-Rooter company , and I couldn’t have been more relieved with the service provided by Byron. He displayed exceptional patience, taking the time to thoroughly explain the issue with the sewer and the steps he’d take to resolve it. His dedication to educating me about the problem was truly commendable.Despite the initial concern of finding service on a Sunday, Byron not only promptly fixed the sewer problem but also went above and beyond by offering invaluable maintenance tips to prevent future issues. His expertise and advice were invaluable and highly appreciated.While there was a slight delay in the dispatch, which exceeded the estimated window time provided, considering it was a Sunday, it was understandable.Overall, I highly recommend this plumber company, particularly Byron, for their outstanding service, dedication to customer education, and willingness to offer preventive maintenance suggestions. The slight dispatch delay did not overshadow the excellent service provided.

Review 42 (2024-06-07 - Rating: 5)
Just all around professional, and Robert is a gem. True story, he explained everything in detail where I could understand. And that means he is great with the customers.

Review 43 (2024-09-25 - Rating: 5)
Dan stopped by our home at a moment’s notice to fix a blockage. Can’t suggest him and his team enough!

Review 44 (2024-06-05 - Rating: 5)
Connor was here two nights in a row trying to untangle the mystery of why my sink backed up. The second day Steven was here to video the pipes and we have an answer! These two were dedicated to exploring every option to find out what was going on and that perseverance paid off.

Review 45 (2024-04-25 - Rating: 5)
Hasan! Amazing Work! Job well done hiring this technician! I have been totally impressed with all the Roto-Rooter employees start to finish durning this process. I have had 4 Roto-Rooter employees to the house and spoke on the phone with another and every single one of them has been kind understanding and patient with me and this old house. Live in an old house with cast iron pipes, cameras showed were full of sludge. Hasan with Roto-Rooter came out the same day. Hasan took his time to explain everything in great detail so I understood the process. The sludge was in pipe that’s under the basement floor. He showed me what this looked like with a camera so I was able to see the problem. He worked quickly to get the problem solved without damaging the 80+ year old pipes. Incredible worker! Incredible job! Hope he sees this message because I can’t thank him enough.

Review 46 (2024-07-26 - Rating: 5)
Great service. The technician was knowledgeable and courteous. I will continue to use Roto Rooter in the future.

Review 47 (2024-03-02 - Rating: 5)
The men that were sent to solve our problem were Sean and Steve. They were both a credit to their company and were hard workers, very polite and very helpful to my husband and myself. Cant say enough good things about both men.

Review 48 (2024-04-07 - Rating: 5)
Byron was fantastic. He was out here very quickly even though it was later on Sunday and got my main line unclogged in no time. He was very polite and professional.

Review 49 (2024-01-12 - Rating: 5)
I called at 1pm on a Sunday when I found water bubbling out of the floor drain in my basement storage room. I called and they had someone to my house within an hour. The technician was courteous and provided me with all the information I needed up front. It took him about an hour to snake our drain and left the area cleaner than when he found it. I highly recommend and will be using them again in the future.

Review 50 (2024-05-17 - Rating: 5)
Byron was fantastic! He was very knowledgeable and fast! He was able to quickly clear out our line and inform us of best practices.

Review 51 (2023-05-31 - Rating: 5)
Scheduler kept me informed when a tech would be arriving. The tech Justin that was here was outstanding! He was very professional & made sure all my questions & concerns were answered. He did an amazing job & went above & beyond to make sure I was satisfied with the work done. He cleaned up any mess that was made & was very courteous with my belongings. I will be requesting the same tech in the future.

Review 52 (2022-06-09 - Rating: 5)
Aaron, was great! My kitchen sink backed up and garbage disposal. I went online around 8:30 PM and scheduled for an 8 to 10 AM the next morning. I received a call at 7:45 that they were on their way!He was on time, courteous, professional and his communication was great. He told me everything he was doing upfront and how much the cost would be. I was very happy with their service and I would recommend them to anyone! K. Tucker

Review 53 (2024-08-31 - Rating: 5)
Able to respond same day. Very efficient, cleaned up after clearing the clog.

Review 54 (2024-02-20 - Rating: 5)
Woke up to water an inch deep main floor, on a three floor home, with water still coming down from ceiling into den and kitchen. Toilet overflowed all night from third floor due to a clogged pipe.After getting as much water up as possible I called almost every “emergency” plumber listed. Most couldn’t come out until a later date. Rotor rooter came by within hours. They quickly accessed my situation; moved furniture, flooring, cabinets; everything ruined, and made a plan to come back with fans and dehumidifiers.They were great! My home still needs contractual work done but rotor rooter saved the structural part of my home.

Review 55 (2023-03-22 - Rating: 5)
The service technician (Justin) arrived promptly - within an hour and a half of my call. Justin was knowledgeable, professional and very kind. He repaired our problem and carefully explained beforehand all the details of the repair. He was very thorough and we were back up and running in no time.

Review 56 (2023-12-16 - Rating: 5)
Todd arrived within two hours of my calls, was very proficient, and solved our problem within 45 minutes. We are very pleased with Roto-Rooter, and will no doubt call them first with any sewer line issues in the future. For real!

Review 57 (2024-09-12 - Rating: 5)
I done forgot his name but the last person to come out and cable my drain was awesome I will always won’t him only I was very pleased with him

Review 58 (2023-07-03 - Rating: 5)
Reggie and Byron showed up on time and ready to get to work. They were professional, yet had a good sense of humor. So it took some of the stress away, because they were easy to talk to and eager to explain everything to me. I was able to mitigate a lot of the water infiltration before they arrived so thankfully they werent working in sewage backup. They were efficient and quickly cleared my clogged main line. They also took the precautions I requested with making sure my pets didnt escape. Overall, though it wasnt cheap, we are thankful for their services. It became apparent after attempting to fix the issue myself, that the professionals were going to be required. (My snake was not only too big, but not long enough). Very pleased with the results and service technicians.

Review 59 (2023-09-14 - Rating: 5)
Upon arrival he was very thorough, explained what was discovered and what he was going to do. Answered question without hesitation, very knowledgeable about the job which was a breath of fresh air in comparison to other companies I’ve dealt with prior. I’m very glad that he was our technician. Definitely could use more knowledgeable technicians like him these days. Thank you.

Review 60 (2023-11-04 - Rating: 5)
Rooter router was able to get here within 24 hours. The plumber was very polite and informative. He worked very efficiently and in a timely manner. I will definitely use them again.

Review 61 (2023-09-03 - Rating: 5)
Justin really went above and beyond to clean out our sewer lateral that had roots blocking off a large section. He spent over 3 hours on the sewer line and we feel much better now. We would definitely recommend him!

Review 62 (2024-04-04 - Rating: 5)
We had an emergency in the evening and came out at night and stayed past midnight to fix it for a very reasonable price. Fantastic job. Person who came out was very smart and professional.

Review 63 (2024-04-05 - Rating: 5)
Seemed a little pricy, but given the amount of time spent fixing the issue, I suppose it’s fair. The professional, Scott, was very courteous and friendly, and clever about how to fix my drainage issue. Would use roto again :)

Review 64 (2023-07-16 - Rating: 5)
Justin came and cleaned our septic pipe after we had someone come from the company last night that didn’t do it the way it should have been done. He actually pulled a good root wad out and did what was needed! Thanks again for working with us and not charging us again for the work too! Will recommend the company!

Review 65 (2023-09-01 - Rating: 5)
Fantastic work and very professional. Called Roto-Rooter out for one clogged drain, but he discovered two and cleared them both. Overall, above an beyond customer service. He even gave me recommendations on how to prevent future issues. Highly recommend!

Review 66 (2023-03-22 - Rating: 5)
Reggie and his associate did a great job! They were professional and very helpful. They were on time and pleasant. I recommend their service to all. Maria was very nice and helpful when the appointment was made as well.

Review 67 (2024-11-11 - Rating: 5)
John, is the Best and did an awesome job cleaning out our clogged kitchen drain! He was thorough, meticulous and did a great job cleaning up after the job was complete. I would recommend him to anyone looking for a job well done!

Review 68 (2023-06-22 - Rating: 5)
Our technician Shawn went above and beyond to communicate what was going on and the different approaches to fix the situation. He was patient, professional, and treated our family so well. Although the cost seemed high personally, we were thankful for immediate attention and immediate action. I called in a panic at 12:30pm and had Shawn at my door by 1:30pm. Thank you Shawn for replacing our main water valve and PRV (for those wondering the cost was $1151 for parts and labor)

Review 69 (2023-08-21 - Rating: 5)
Its not the business its the person that provides the service. Justin was incredible and going forward should the need arise I will always ask for him. He not only repaired the broken toilet but check two other concerns I had without a second thought. Ever since COVID it seems customer service has gone out the window. But not Justin with Roto-Rooter.

Review 70 (2023-07-11 - Rating: 5)
The service technician that came to my home was one of the most capable and professionals I have used. It was extremely hot and in the sun and he never complained once. It was a pleasure to have this tech at my home and with the plus he was able to clear the clog in the main line.

Review 71 (2023-08-03 - Rating: 5)
TJ was great! He was efficient, informative and more. Im very happy with the work he did for me. I would have him back because I trust him not to try to cheat me or take advantage of me.Thank you,Lillie Crawford

Review 72 (2023-01-30 - Rating: 5)
I’ve used Roto Rooter in the past and every time they come out and exceed my expectations. Recently I called because I had a blocked drain in my home. Although they were not able to come out the day I scheduled, they made it to me first thing the next morning.My service technician Reggie came out and assessed the damage. He then called Leon, our water restoration specialist who came out less than 30 minutes later. Both Reggie and Leon thoroughly explained what was going on, the extent of the damage, and what steps I needed to take to get the issue resolved. They were quick, professional, and extremely helpful. Reggie went above and beyond to help us out and Leon is very knowledgeable and helpful. I have never had a bad experience with this company and I will use them over and over again! Wow!

Review 73 (2024-04-11 - Rating: 5)
Roto-Rooter came and cleaned our drains quickly and efficiently and even cleaned up after! Mohammad A. was efficient and kind! Quality all the way!

Review 74 (2023-12-26 - Rating: 5)
I was in a mess and steven got it to drain but let me know that the line was not vented correctly so the drain would be slow. i so appreciated him sharing his knowledge and when i’m able to afford to properly have the air vent done will look into.

Review 75 (2023-07-03 - Rating: 5)
Demetric did his job efficiently and well. He also considered our entire plumbing system to reassure us about what was working well and what might need attention in the future. He asked good questions that enabled him to put our needs first

Review 76 (2023-01-11 - Rating: 5)
Allen was ultra thorough in explaining how he was going to troubleshoot and fix the backup issue we had. He even gave us some tips on how to care for our drains. He was very professional and easy to deal with.

Review 77 (2023-07-21 - Rating: 5)
I called Roto Rooter for an urgent kitchen drain issue. They answered the phone quickly and scheduled an appointment within a few hours. The plumbing technician was professional, cleaned up after himself and offered some helpful tips for maintaining our pipes. This is the third time we’ve used Roto-Rooter around the house and we’ve been satisfied every time.

Review 78 (2023-04-14 - Rating: 5)
Kitchen sink blockage.. The tech was very good. He knew his job well.Explained everything step by step to me as he was doing the job. Super friendly. Techs name was Justin-we will refer our friends and neighbors to him, if they need assistance.

Review 79 (2024-04-16 - Rating: 5)
Scott was quick, efficient, and explained each piece of the project and cost clearly. I’ll definitely be calling him first for future needs!

Review 80 (2023-09-05 - Rating: 5)
Justin came out on Labor Day. He explained our options and performed the work needed. He was very knowledgeable, friendly and professional. No complaints.

Review 81 (2023-05-31 - Rating: 5)
Justin was extremely personable, professional, and knowledgable. He fixed multiple issues in our home quickly with ease. I was extremely impressed and couldn’t recommend him more.

Review 82 (2023-06-27 - Rating: 5)
Justin was great. Definitely asking for him next time I need work done. Polite, knowledgeable, professional, and thorough. See this ordinary photo of a floor drain with no sewage? That’s thanks to Justin!

Review 83 (2023-07-28 - Rating: 5)
Had clogged sink and they were able to come out within a day and got it fixed fast. Our tech was very professional. Pricing was a little high but after applying a coupon it was more fairly priced

Review 84 (2024-02-26 - Rating: 5)
Eddie and Alex came to the rescue the very same day I called. They were very nice, worked quickly, explained everything and cleaned up afterward.

Review 85 (2023-06-13 - Rating: 5)
Justin came out for a drain issue in our shower. He was very polite and professional. He explained what the problem was and what preventive measures we could take. I am very satisfied with the service provided.

Review 86 (2023-03-26 - Rating: 5)
Called late Saturday night and they came the very next day. Very knowledgeable, explained the process of cleaning our pipes out well and cost seemed reasonable. Very respectful of our home and ensuring the job was done well.

Review 87 (2021-07-24 - Rating: 5)
Eddie and Quentin were great! Professional, knowledgeable and friendly. They fixed our problem, explained everything and cleaned up thoroughly. Hope we don’t ever need them again but, if we do we would definitely have no hesitation to call and ask for them to be the techs assigned to our home! Thanks Eddie and Quentin!!

Review 88 (2023-04-08 - Rating: 5)
Saturday before Easter I had two floor drains back up in my basement. Called at 11:30 am and they were here by 1:15 pm! Justin was able to diagnose, jet the pipes and get the drains flowing properly! One issue was with roots where my line ties in to the main line across my street. He gave me a copy of the video so I can show the city that they need to take care of it. Very professional, diligent and went above and beyond to figure out and take care of the problems. Cost was extremely reasonable especially given it was a holiday weekend when many local companies aren’t available.

Review 89 (2024-03-31 - Rating: 5)
Tre was amazing. So professional and provided me helpful hints for the future. Thank you so much. He unstopped my sewer line in my basement. Now I can sleep tonight.

Review 90 (2022-04-14 - Rating: 5)
Donny was extremely helpful and knowledgeable when coming to help us with clearing a clogged main sewer line. He clearly explained our options and worked diligently in the rain to get our issues resolved. It was a great experience from first call to job done. Thank you!

Review 91 (2022-03-21 - Rating: 4)
The employee came very quickly (and on a Saturday morning!), explained everything clearly and worked very hard and long to repair the problem (he had to try several different ways, as apparently my bathroom pipes are very unique? he said it was very tricky?), which was much appreciated. However, he left dirty footprints all over my house (several large spots on my white rug).Update: His supervisor reached out to me and said they usually wear booties. I know we all slip up sometimes. He did a great job on the repair. I appreciate the customer service of RR following up and making sure it doesnt happen to the next customer.

Review 92 (2020-04-06 - Rating: 5)
I had a great experience with the people of Roto-Rooter. From the lady in the call center that answered the phone initially, to the man that called to discuss the cleanup procedure, to the young man that came and did the work to clear my clogged main sewer line, all were very professional. I was especially impressed with Brenden, the service tech that did the work. He was extremely professional, very respectful, very knowledgeable and personable, and he answered all of my questions without any hesitation. Brenden is squared away. He worked very quickly to correct the problem and did so in far less time than I thought it would take. I had a business before I retired, and I would have LOVED to have had him as an employee! Thank you for hiring him. Your money is well spent on that one.

Review 93 (2024-06-29 - Rating: 5)
Great service, super nice and friendly, got here quick and got the job done no problem.

Review 94 (2022-10-29 - Rating: 5)
The whole experience with RotoRooter was excellent. The technician went above and beyond what he needed to do a full sewer cleanout. He was able to remove all the roots from my system from the cleanout on a small closet. I would definitely recommend them to anyone that needs the service done.

Review 95 (2022-11-20 - Rating: 5)
I think our repair person was Joe, but I am not positive. He went to Windsor High School if that helps identify him. He did a wonderful job fixing the stoppage in the toilet. He was very thorough and checked many times until he analyzed the problem. Checked the clean out drain outside and even put the birdbath back over the pipe. I highly recommend this company and our service person! Thank you!

Review 96 (2024-10-14 - Rating: 5)
Dustin and Mike were great. They were professional, thorough, and took time to explain what they did and answered all my questions. I would highly recommend!

Review 97 (2022-03-05 - Rating: 5)
Your service man, Eddie, 5944 arrived earlier than we were told to expect him. We were pleased!!! He was very polite, knowledgeable and patient answering our questions. He helped us with our insurance claim. Your are very fortunate to have Eddie in your employ.

Review 98 (2023-08-07 - Rating: 5)
I had Justin as a technician and he was super thorough and educated on what exactly to do, didn’t try to shortcut anything , he did everything in his power to clear my sewer line and 4-6 different bits later he took the time to make sure we had a working line and I really appreciated the work and professionalism ! Thank you again !

Review 99 (2023-05-19 - Rating: 5)
I have a rental property that had a clogged kitchen drain. I only spoke with the representative over the phone but he was very helpful and went through all options with me. When I called to make an appointment they got me in right away. Have used Roto Rooter before and have been happy with the results.

Review 100 (2023-08-29 - Rating: 5)
Great experience. Our water heater went out and we went somewhere else at first and the other place was not reliable, they came and wasted our time but then didnt get back to us to ever install it. Roto-Rooter wasted no time and got our water heater replaced right away. Thank you!

Review 101 (2023-05-17 - Rating: 5)
Justin was our technician and he did an excellent job. He is definitely my go to sewer clean out guy from now on. I highly recommend Roto rooter and I definitely recommend requesting Justin if possible.

Review 102 (2023-05-09 - Rating: 5)
The 2 technicians were friendly and professional. They obviously know how to do their work quickly and cleanly. I have used RotoRooter many times in the past and will continue to use them when I have any plumbing problems.

Review 103 (2022-12-28 - Rating: 5)
The toilet and shower were backed up and there was 20 years of sludge in the pipes it was freezing out. Allen showed up and he assessed the situation all the pipes inside and out. He was dimly dedicated to getting it cleared out and he did. He was so efficient and such a pleasant man I would highly recommend this company and Allen was fabulous if you can get him.

Review 104 (2020-04-15 - Rating: 5)
Ray provided excellent service. He replaced our garbage disposal, fixed our toilet and shower spout. He quickly assessed the issue and diagnosed the problem. He explained clearly how he could fix it and how much it would cost. He also gave us great tips to keep up with maintenance. Ray was extremely professional, and left his card for any questions or concerns. We would definitely recommend Ray and would absolutely want him to work on any future issues we may have in the future.

Review 105 (2021-06-17 - Rating: 5)
I am very happy with the service that I received today. Your service man Del was terrific! He is truly an asset to your company. I feel very lucky to have had him in our home. He fixed our problem quickly. Should we need your services again I hope Del is the one you send.

Review 106 (2023-08-29 - Rating: 5)
Justin was great. He came out and cleared our line very quickly. Was super nice and it ended up being a fairly cheap fix.

Review 107 (2022-10-29 - Rating: 4)
Our Technician Shawn was extremely polite and professional. He explained everything as he replaced our sump pump. Shawn was wonderful!My two complaints have to do with scheduling and labor prices. Scheduling was a total pain! The original representative told me one date, then confirmation came across as a different date, and the final representative gave me a third date. As for labor cost I was shocked that it was $563.50 for just labor.

Review 108 (2023-09-15 - Rating: 5)
Justin came out and fixed a blockage. He explained the issue perfectly. He was very upfront about costs. He was extremely efficient! Overall 10/10!!

Review 109 (2022-01-11 - Rating: 5)
Jamie was super helpful! He was able to come earlier than appointment time. He figured out the problem right away with our shower drain and was able to fix it. We appreciate his help! We would recommend RotoRooter to anyone! Awesome!

Review 110 (2021-12-22 - Rating: 5)
Nick was professional, knowledgeable, and thorough. He gave me lots of valuable information and service options based on that information. He left my laundry room clean, and my floor drain has never been so clean after a backup! I’d use Nick again any time.

Review 111 (2023-04-24 - Rating: 5)
Demetric saved the day! Very Professional and friendly. He took the time to explain the process and even went beyond to make sure things are perfect and cleaned before he left! So grateful for the service provided.

Review 112 (2021-07-12 - Rating: 5)
Love this company. They showed up in the time estimated. The worker is real knowledgeable of his work. After explaining to him what was wrong he automatically knew where the problem was. They are real friendly and professional. I highly recommend them for future work you make need. You wont regret it.

Review 113 (2023-04-11 - Rating: 5)
Justin was great! He kept me informed on every step of the process and was very informative when I had questions. Im very happy with the entire job.

Review 114 (2022-07-03 - Rating: 5)
Donny with Roto-Rooter arrived promptly, despite us calling late afternoon on a Sunday. He was kind, professional and worked quick. Donny was able to fix the clog, and even found a small leak and repaired it. We will definitely use Roto-Rooter again and can’t thank Donny enough for his customer service.

Review 115 (2023-07-12 - Rating: 5)
Justin Worked for a lot longer than expected to try to be able to get the job done while teaching me stuff along the way. Would highly recommend this technician. Tech number is 6360

Review 116 (2023-05-02 - Rating: 5)
Justin was very friendly, thorough, efficient, and knowledgable. We had an issue with sewage accumulating in our basement stairwell and he got it all cleaned up for us, explained the issue, answered my questions, and gave us tips to keep the problem from reoccurring. Thanks Justin!

Review 117 (2022-05-29 - Rating: 5)
We called Roto-Rooter around 830pm and they had a technician out within 30 minutes. I was so pleased with the quick response. Donnie was the gentleman that helped us and he was extremely helpful, informative, and friendly. I would definitely recommend him and Roto-rooter to any of my family and friends.

Review 118 (2023-09-29 - Rating: 5)
The technician showed up and ightvaway. Andy was very courteous and professional. He explained everything to me and showed me video of the problems we were experiencing.

Review 119 (2021-09-18 - Rating: 5)
The technician was very professional and honest with his dealings with us. He explained what he was going to do and what the cost would be. When finished, he provided the paper work and the cost of the service was what he sad it would be. Roto Rooter also provides a six month free of charge warranty in the event the drians would get clogged again. We were very pleased with the service we received from Roto Rooter.

Review 120 (2023-06-22 - Rating: 5)
Roto Rooter sent out two excellent, professional workers. They were super polite. They did a great job and I would recommend their services to others.

Review 121 (2023-02-20 - Rating: 5)
Justin was on time, very professional and knew just what to do. He understood the problem and solved it. He made sure to triple check everything to make sure there there were no leaks and no issues further down the line.

Review 122 (2020-04-13 - Rating: 5)
We had a great experience tonight with Technician #5509. He arrived very quickly. Upon arrival, he took great precautions with the Covid-19 rules, explained what he was going to do and then quickly went to work. Within 15 minutes, we were back in business. We appreciate him coming out this evening to perform this work instead of us having to schedule time off from our jobs. Over the past 20 years I have used Roto-Rooter twice and their service has been exceptional both times!

Review 123 (2020-11-14 - Rating: 5)
Mike did an awesome job. He was not just professional, but also personal. He throughly explained everything to me in detail, which I really appreciated. Once the repair was complete, he showed me how to keep the same thing from happening again. I was skeptical of calling Rotor Rooter because I assumed the price would be much too high, but after todays experience, I will use them again if I ever need a plumber again.

Review 124 (2020-04-14 - Rating: 4)
The man that came to my house was very professional, respectful, and kind. He explained things to me and didn’t get upset while I watched. He gave me great advice as well. The only complaint I have is that it cost $350 to snake one drain, then basically $150 or so for each additional drain. Other services I inquired about were expensive as well, otherwise I might have had him do more just to be safe. But I could have easily gotten to $1000 and not a lot to show for it.

Review 125 (2020-03-25 - Rating: 5)
Fast, effective, and professional. I called at 4pm and they had someone at my house within 2 1/2 hours. Brandon was polite, professional and a hard worker. He kept me updated with how much the cost was going to be throughout and I was very satisfied with the service. Brandon Torrez was great. The next day I received a follow-up call and onsite visit from a supervisor just to make sure everything was done to my satisfaction. I was extremely impressed with the whole companies service.

Review 126 (2023-01-23 - Rating: 5)
Clogged kitchen sink on a Sunday. Diagnosed problem rotor rooted pipe until he was sure it was clear & then again to be thorough. Protected cabinets & cleaned up any water. Done in 25 minutes. Recommend. 2nd time we used company.

Review 127 (2020-03-27 - Rating: 5)
We had issues with our kitchen sink not draining. It had been backing up for months and could never figure out why. Jamie was the specialist that came out he was very professional. He explained to me everything he was going to do which made me feel more comfortable. I would definitely recommend him and roto rooter to anyone having plumbing or pipe issues. Thanks again

Review 128 (2020-04-15 - Rating: 5)
Eddie came in and was very knowledgeable of the situation. He was very professional and friendly. Eddie resolved the problem and also gave us follow up information is anything was to happen again. Hands down the best plumber I know.Also Scot (with one T) came and used the camera device and was also very knowledgeable and professional.Such a great company full of well trained and professional plumbers and technicians. Highly recommend.

Review 129 (2022-04-10 - Rating: 5)
Roto Rooter answered my call on a Sunday and got Justin, our service technician, out to my house within 3 hours of placing the call. Justin was very professional and did a good job explaining what he was going to do, why it was necessary, and how we might be able to avoid the same problem in the future. I’d definitely use them again if need be - they’re pros.

Review 130 (2024-04-10 - Rating: 5)
Our technician Noah was EXCELLENT! Very polite and had our finished basement flood issue resolved immediately.

Review 131 (2024-01-30 - Rating: 5)
Mr. Demistis was great and he knew exactly what to do. Property address is 1839 Missouri Ave. We as a family appreciate the good job.

Review 132 (2021-03-28 - Rating: 5)
Roto kept in contact with me from the second I called at 7:30 this morning until Matt showed up for the service call. I was told he would arrive around 10:30 an received a call to let me know he was on his way around 10am. Matt showed up around 10:45-11 an was professional from the start. He walked me through possible problems as well as possibles solutions. He was very knowledgeable and communicated throughout the entire service call. He was able to free my main line but insisted on having a camera ran just to be sure there were no extenuating circumstances. Cameraman will be out later today or tomorrow an fingers crossed hopefully all will be good. But once again everyone I dealt with was polite, professional, an productive. I highly recommend ROTO for plumbing needs!!!

Review 133 (2020-11-15 - Rating: 5)
The service tech arrived less than 35 minutes after my call. He was exceptionally professional and knowledgeable. He found and fixed the problem very quickly and efficiently. I love the service from Rotorooter!

Review 134 (2022-02-13 - Rating: 5)
I cannot express my gratitude and appreciation for the professional, courteous and knowledgeable technicians at Roto Rooter. They have went above and beyond to not only repair my current issues, but also taking the time to educate me on preventing future problems. I will be a lifetime customer and recommend your services to all my friends and family. Thanks again! Nicole Tiemann and Family

Review 135 (2023-06-27 - Rating: 5)
The technicians were very professional. They took time to explain how best to maintain our drains going forward. Would definitely use again if needed.

Review 136 (2023-08-24 - Rating: 5)
We had a broken water pipe in our basement and our Service Tech Shawn was able to get it repaired/replaced with our outdoor faucets as well. Shawn provided thorough instructions for preventative maintenance and how to properly winterize the outdoor setup.

Review 137 (2023-10-27 - Rating: 5)
Bob was awesome. He genuinely cared for what I needed and really helped me understand the issues. Absolutely use you all again.

Review 138 (2022-03-04 - Rating: 4)
Even though they tried twice to relieve the clog and were unsuccessful they were fair with their pricing and discounted the rate. Both technicians that came out were very polite and friendly. Explained to me that the problem is more likely line integrity and that the city of Ofallon lateral line program would be the best alternative cost wise

Review 139 (2020-04-04 - Rating: 5)
Brian Watson came to our house to help us unclog a toilet. It was very easy to make the appointment online. Brian showed up when he said he would. He was dressed very professionally. He looked at our toilet and explained the two causes and the cost associated with each of the possible causes. He said that he thought it was probably the first and cheaper problem, but until he tried to fix it, he would not know. We agreed to the price. It turned out it was the first and easier fix. He had it fixed within 20 minutes. The price was high for how simple the fix was, but it was not something we could do on our own and therefore worth it to us. It was also a very simple process, and I dont mind paying for the ease and professionalism.

Review 140 (2024-09-09 - Rating: 5)
Dustin did a great job in explaining every part of the job process to me very patiently. He also cleared the blockage quickly and was very helpful with my questions. Thank you!

Review 141 (2022-07-13 - Rating: 5)
I really love the prompt service I received. Aaron was very professional and explained everything before and after my service. It was a pleasure working with him. Im glad I chose Roto Rooter!

Review 142 (2021-12-11 - Rating: 5)
Allen was awesome, fast to arrive. Worked hard and got us fixed up. Night call. Would definitely recommend Allen. Thank you so much. Even worked in the rain and during a tornado warning. The best.

Review 143 (2023-01-25 - Rating: 5)
Our technician was very helpful and informative. He took the time to show me what we can do to help our drainage and was honest about what needed to be done. I would highly recommend!

Review 144 (2022-11-06 - Rating: 5)
Tahj was very kind and professional. Was extremely educated on the matter at hand. He made sure that I understand all the services that I had completed. Tahj was true blessing and I will be requesting him specifically again.

Review 145 (2021-11-22 - Rating: 5)
Allen the plumber could not have been any nicer. He explained what he was doing so I could understand. Besides repairing/fixing everything he went above and beyond to make sure he cleaned up after himself. As a customer this was a very pleasant experience and on top of that it was on a Sunday. Recommend Roto Rooter for your plumbing issues. Thank you

Review 146 (2020-07-27 - Rating: 5)
Reggie and Jon provided excellent service. They promptly diagnosed the location of the clog in my kitchen sink and quickly cleaned it out. They showed me the location of the drain pipe for future reference. I really appreciated the polite, courteous service they provided. I highly recommend them.

Review 147 (2022-02-09 - Rating: 5)
The technician (Eddie) Was professional and friendly. He was very informative about what he was going to do and encouraged any questions I might have during the work. Also, he was very neat and cleaned up after he was finished. I would recommend them.

Review 148 (2023-10-15 - Rating: 5)
Blocked drainage line to sewer discovered at 5pm. One hour later they arrived and explained the issue. Two hours later we were back in business. Conner polite and helpful.

Review 149 (2021-06-12 - Rating: 5)
Liam was courteous and spent some time diagnosing the issue and making sure there wasn’t any other plumbing issues pertaining to the drain. Overall great experience and a six month guarantee. Would definitely use again.

Review 150 (2020-04-20 - Rating: 5)
Robert Johnson was our serviceman that came out to help with our backed up sink. He was here within about 30 minutes of the original call. Robert was professional, kind and very well educated in his trade. The whole process took under an hour. Thank you again for helping us get back to normal!

Review 151 (2021-08-06 - Rating: 5)
This was def an emergency. They came within the hour. This apparantly was not an easy job. This resource did everything possible and was successful. He was very informative, kept us aware of things that could and will happen with each process. He never gave up. He was very friendly and professional. Thanks again RR! You saved us!

Review 152 (2023-05-09 - Rating: 5)
Justin was extremely professional, knowledgeable and explained in details our issue. Worked very clean. Would recommend him to anyone.

Review 153 (2020-04-21 - Rating: 5)
Todd #2543 was very professional, punctual and friendly. He was very efficient and knowledgeable. While he was here he also fixed a leaking connection under the kitchen sink. We were very pleased with the services provided.

Review 154 (2024-09-07 - Rating: 5)
Of course I wish it was cheaper. but it was exactly what my guesstimate was. servicewise the person taking the call and the technician were very professional (clean and courteous too for thise who needs more descriptors). my main issue was a kitchen drain backed up in the basement, called them first Saturday morning and they had a guy out by 9am. A godsend since we couldnt get last nights dishes done.

Review 155 (2020-11-17 - Rating: 5)
From making my appointment to service repair, everyone was kind and professional. Tanya was kind and scheduled me immediately. Hasan was awesome! So kind and professional. Told me exactly what was wrong, what he was going to do, and gave me tips for upkeep of drains. Also, he is a neighbor! So thrilled with my positive experience. Now, I can enjoy my Thanksgiving Holiday, thanks to Roto-Rooter and Hasan!

Review 156 (2020-05-05 - Rating: 5)
We had a rather fun and gross (basement shower) drain issue going, that was beyond my experience and expertise! Not only were they able to set us up and get a technician out to us super quickly, but Mike (our Roto Professional) was AMAZING and rocked the job out professionally, timely and was extremely knowledgeable/personable! Especially during these interesting (pandemic) days, from the initial contact with customer service to our technician, everyone provide excellent service and full consciousness for the health and safety of both their customer(s) and employees alike, while still providing above and beyond plumbing services at an great price! Thanks again, Mike and Roto-Rooter! Will absolutely use again! 🤘😎🤘

Review 157 (2022-03-04 - Rating: 5)
Allen did a great job. He explained what he was doing and why he was doing it. He was professional and pleasant. If I need a plumber, I will be calling Roto Rooter and I will request Allen. This is by far the best experience that I have had with any service provider.

Review 158 (2021-03-21 - Rating: 5)
Reggie was amazing! He told us exactly what we needed to know for future and preventive maintenance, very timely in his response, and was just an overall wonderful person to work with. If I could request him every time, I would.

Review 159 (2021-12-28 - Rating: 5)
Nick W #6074 was so knowledgeable and taught me a lot about features on the pipes and what they indicate. He was not only quick in getting the job done but made sure I was happy with the results as well as the cleanup. I will definitely be using Rotor Rooter for future needs and requesting Nick!

Review 160 (2021-03-08 - Rating: 5)
We used Roto Rooter to clear our main sewer line, that had backed up. Nick arrived on time and was a pro at his work. Nice to have someone that takes pride in their work and attention to the details. Well use Nick again and would recommend him to a friend.

Review 161 (2023-03-30 - Rating: 5)
Extremely responsive. Had an appointment scheduled in no time and Allen was amazing. Drove far, no lunch break but went right to work and had my kitchen drains unclogged in no time.

Review 162 (2022-01-06 - Rating: 5)
Jamie came out less than 1 hour of my initial call. He cleared the clog after my garbage disposal and ensure the p trap pipe was fitted and it doesnt leak anymore. I appreciate the timeliness and how they area was kept clean afterwards. Thanks again!

Review 163 (2022-04-09 - Rating: 5)
I had a sewer backup a few weeks ago. I rented a machine, and thought I took care of the problem. Unfortunately, that wasnt the case, as I came home to another backup. So I called Roto Rooter after work on a Friday, and they had someone to my house within a couple of hours. Justin, my service provider, arrived at my house around 6:30 pm and stayed until essentially 10 pm. Not only did he get my sewer line flowing properly, he also uncovered a potentially huge issue. He located a large rock in the clean out that was causing debris and other junk to clog my line. In addition, Justin was also quite diligent with preparing his work area to limit mess, and diligent with his clean up.

Review 164 (2020-04-05 - Rating: 5)
Steve Brough gave us excellent service! He came out of his way and stayed to help us with our plumbing issue! He worked tirelessly to resolve our problem even when he should have been off the clock! Definitely Recommend! EXCELLENT SERVICE

Review 165 (2022-01-07 - Rating: 4)
Brian the technician did an excellent job in explaining the situation. He made sure he unclogged and cleaned the main line. The only reason it’s not a 5 star review is because I was supposed to get a scheduled visit for Roto Rooter to use a camera to check the main line.

Review 166 (2021-09-29 - Rating: 5)
The on-line scheduling system was fantastic. They called an hour in advance and gave me a 30 minute window. All services were explained in detail and provided great prevention/maintenance advice. I would highly recommend them.

Review 167 (2020-05-07 - Rating: 5)
After calling in our stopped up drain issue, Mike stopped by in just a couple of hours. He was wearing a mask and followed social distancing rules which made us feel safe since both my wife and I are in the high risk category. He quickly analyzed the likely problems and cleared the main drain into our house, then a side drain in our basement. He was able to do this quickly and efficiently. Weve had other cleaners in the home before who had troubles with the particulars of our drain system and had to fight harder to clear past drain issues. Really enjoyed Mikes technical abilities and courteous demeanor. Highly recommend.

Review 168 (2021-12-29 - Rating: 5)
Our basement drain backed up while doing laundry. We called them to come snake the drain. Very punctual and professional. Worked quickly, but thoroughly and explained every step with reasoning and follow up clearly. Would recommend and hire again.

Review 169 (2022-04-08 - Rating: 5)
Was able to get someone out the same day. Cleared the lateral pipe from extensive roots, which was causing a back up with my washing machine drain. Techs were super friendly, answered all my questions.

Review 170 (2020-11-09 - Rating: 5)
Bob with Roto-Rooter did a great job with our water main shut off repair. He was timely, professional and very knowledgeable. Each step, scenario and option for our repair was explained clearly. He gave his expert opinion but always allowed us to make the final decision. Highly recommend Bob with Roto-Rooter for any plumbing needs.

Review 171 (2022-06-21 - Rating: 5)
Allen came out to assist with a clogged toilet (or so we thought) and helped us to rectify the situation. We just moved to the Edwardsville, Illinois area and didn’t know who to turn to. He was patient, knowledgeable and extremely professional! Highly recommend Allen and the company to anyone in the metro east area for their services.Allen, keep doing what you are doing - we need more people in the world like you!

Review 172 (2020-04-15 - Rating: 5)
Called roto-rooter and they had a technician out to my house within the hour. Steven was fast, efficient, and professional and had my problem fixed and even did some minor clean up at the site of the backup in my garage. He gave sound advice and we will be scheduling another preventative visit 12 months from now. Thanks Roto-Rooter!!!

Review 173 (2021-08-10 - Rating: 5)
Aaron was great drain tech. He was very polite and friendly. Would highly recommend him. Great Job getting drain unclogged and giving me tips on what to do in the future

Review 174 (2021-07-03 - Rating: 5)
Within minutes Allen was able to diagnose the problem and fix it.Equally as impressive was the fact that Roto-Rooter was able to send a tech out the same day I called, and on a holiday weekend.Fantastic service; will use again if the need arises!

Review 175 (2020-11-12 - Rating: 5)
The technician, Brian, was prompt and professional. He explained everything and promptly took precautions to keep the area clean. He was able to unclog the drain, which another company had not been able to do successfully. He explained precautions for keeping the drain clear in the future. I fully recommend their services

Review 176 (2020-05-09 - Rating: 5)
We woke up in the morning to a soaked carpet! Called and they were there within the hour! Not only did they fix the issue but this home is a new purchase for us and they had history on the house that they shared with us about the house from previous work orders in their system. Prompt, professional and reliable. Great customer service!

Review 177 (2020-11-14 - Rating: 5)
I am very happy with the service roto rooter provided. I had a clog that was draining fine but my eyes felt like they were bulging and headache and earache from the clog pushing smell into the house. He searched till he found the real cause and cleaned the whole line and replaced a toilet while he was here. Great job!

Review 178 (2023-05-31 - Rating: 4)
Roto-Rooter helped clear my clogged sink in not time. The technician was also friendly, respectful, and helpful in how to avoid issues in the future.

Review 179 (2021-09-16 - Rating: 5)
It cost $400.00 to unclog my main gutter drain. The water was coming into my basement so it was well worth it. The tech (Hassan) was very knowledgeable. He even made recommendations for maintaining a dry basement.

Review 180 (2022-12-20 - Rating: 5)
Kenneth came and helped fix a huge clog in our system. He was patient and very informative when telling me what was going on. Will definitely recommend and use again.

Review 181 (2021-07-10 - Rating: 5)
Jared was very professional, informative, and quick! He double and triple checked that the job was done correctly. He was very pleasant and nice. He answered all of my questions and was very knowledgeable. I really appreciate how patient and thorough he was in answering my questions and giving me confidence that I am good to go. Thanks sooooooooo much Jared!!!

Review 182 (2022-03-18 - Rating: 5)
The person they sent out impressed me. This was a young woman with plenty of experience. She answered all questions asked and really took time to evaluate the situation and had the work done in about a half hour. I have used different companies in the past but from now on it is Rotor Rooter to my rescue. Women on the pluming team tells me they are an equal opportunity plumbing company. Got my business for life.

Review 183 (2021-06-15 - Rating: 4)
Aaron was professional and easy going. Got our drain Unclogged and provided helpful information about his findings. Dropped a star because service was schedule for a four hour period between 10am and 2pm. Tech finally showed up around 6:30pm. Did not get any updates after 1pm.

Review 184 (2023-01-17 - Rating: 5)
Alan was very professional and explained every step as he worked. He is a tremendous asset to his profession and the company. He is the reason I will use and suggest Roto-Rooter in the future.

Review 185 (2023-02-07 - Rating: 5)
Line Tech Allen Collins of Rotto Rooter came out to the house for a follow up visit and preformed additional work on the water line. He displayed knowledge and strong professional skills. I’m very pleased with the work of the Rotto Rooter organization

Review 186 (2020-11-06 - Rating: 5)
Mike did a great job explaining everything he was going to do and the cost involved. He did a very thorough job resolving the issues and making sure the surrounding work areas were clean. He is welcome back anytime.

Review 187 (2021-06-08 - Rating: 5)
My Roto tech was courteous and informative keeping me in the loop during the entire service call. He clearly explained the problem, potential problems plus the exact cost and options available. Great guy and great service!

Review 188 (2021-07-21 - Rating: 5)
The employees were knowledgeable and well trained.The service man was able to explain the problem, as well as possible scenarios and solutions. They also had appropriate tools to allow us to see the lines, and be able to indicate where potential concerns might be occurring.We will certainly use Roto-Rooter again!

Review 189 (2021-09-06 - Rating: 5)
Eddie was absolutely efficient and professional. He did a great job and showed up right in time on a holiday! Very pleased with the results- highly recommend his services!