Michael & Son Services

Photo of Michael & Son Services

Located in Chesapeake, Virginia

Address: 1229 S Military Hwy, Chesapeake, VA 23320, United States

Phone: +1 757-541-8100

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace repair service
  • HVAC contractor
  • Insulation contractor
  • Mechanical contractor
  • Heating contractor

Photos

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Michael and Sons and Dominique and Haywood were fantastic in helping us in a dire time just a few days before Christmas. It was late on a Sunday evening and they were here with a couple hours helping us figure out the problem. Though the problem was due to the electrical company Dom helped communicate with then and start a solution to a really crappy situation. He was an absolute gem to work with and we are already planning on having him come back and help us with some other electrical items we need addressed! Haywood had to come back out a day later and helped us in a pinch to get us power in time for Christmas. Very intelligent about his craft and so friendly. Even interacted and chatted with my 4 yer old who was so curious about what he was doing! So thankful to him for his cheery disposition and knowledge. Cannot say enough great things about these two gentlemen!!!! Thank you all for your help and quick response!Edit to add: Mr. Dom came back and spent over 9 hours working to completely fix our problem and was awesome! Even able to save us a bit of money! Such a great guy, knowledgeable, and such a hard worker! So grateful for him and his help!

  • Review 2 (2024-12-10 - Rating: 5)

    Aaron showed up on time and was very prompt, respectful, clean and efficient. Repaired my leaky valve after a trip to Home Depot while providing great conversation. The entire experience was outstanding. I will request him again if the need arise. Thank you for your expertise and great customer service especially in a place (under the sink replaced the cold water valve with the red valve coming out of it) where I cannot get to even though I’m shorter. Thank you again.

  • Review 3 (2024-12-30 - Rating: 5)

    The gentleman performing the inspection was kind and efficient. He explained everything to me and made some recommendations. He was very polite and business forward. I would highly recommend this company to perform any and all a/c work. I will definitely call Michael & Sons again. This is my second time using them. The other job was replacing my water heater. Same results. Great service

  • Review 4 (2024-12-06 - Rating: 5)

    Hunter was very friendly, very thorough, and very efficient. He explained everything thoroughly and tested everything when he finished. Amazing customer service. I will recommend him to all my friends and family!! He even listened to my call recording to make sure he understood my needs. I cant say wrought about the whole Michael & Son team. Very thorough and caring!!!

  • Review 5 (2024-07-16 - Rating: 5)

    I am so thankful that after 3 initial inspections and quotes from other companies, I found the professional and supportive staff of Michael & Son Services. Special recognition goes out to Jontae Lewis and Elmer Galvan - 2 of the best technicians I have ever met. The took the time to explain each step of the installation, all the hardware, and what to expect from the new unit. Since the install, I have even received follow-up calls just to check and make sure everything is running ok. Simply Outstanding!

  • Review 6 (2024-07-18 - Rating: 5)

    Doug from Michael and Son Plumbing was excellent. He was a straight shooter, informed, knew what he was doing, and completed the job in no time. He made previous plumbing jobs look much better and I would highly recommend him and the company. Replaced a 20 year PRV.

  • Review 7 (2024-12-16 - Rating: 5)

    Danny was amazing! We had such a great experience with Michael and sons. We needed a car charger installed in our house and needed a three way switch fixed. Danny was kind and professional. The prices were very reasonable! We are super happy with the work that was completed. We will definitely be using Michael and sons again.

  • Review 8 (2025-01-03 - Rating: 5)

    Hunter Shiflett did an amazing job on the repair of our garbage disposal. He examined our appliance, took pictures, explained the problem and gave us reasonable estimates. He was professional, knowledgeable, courteous, and patiently answered all of our questions. He had us up and running in no time. We appreciate the excellent service and will continue to recommend Michael and Sons,

  • Review 9 (2025-01-03 - Rating: 5)

    I have used Michael and Son Services twice now and both times they were extremely professional, knowledgeable, and courteous. The most recent time, I had Thomas Boisvert who corrected a plumbing issue that I had. He took the time to answer all of the questions that I had, and was able to correct the issue expeditiously.

  • Review 10 (2024-11-14 - Rating: 5)

    I recently had my heating system serviced, and I can’t thank Justin enough for his exceptional work. Unlike other technicians who just rush through the process, Justin took the time to explain everything thoroughly and even showed me around the system. It was clear that he genuinely cares about his work and enjoys helping customers. His professionalism, attention to detail, and friendly demeanor made the whole experience a breeze. I’m so impressed with the quality of his work. Thanks a million, Justin! You truly went above and beyond.

  • Review 11 (2024-12-31 - Rating: 5)

    Daniel Sites is hands down the best technician I have ever dealt with. I have had many people come and service my HVAC unit over the years. He was amazing. He took the time to diagnose the issue and explain what was going on with my unit and then fixing it. Then on top of it staying with me long enough to check not only the heat but the AC. It was a great experience in an extremely difficult situation.

  • Review 12 (2024-11-26 - Rating: 5)

    Awesome, professional work by Aaron and Marcus installing our new water heater just before Thanksgiving. They got right to work while making sure to not damage any surrounding areas with the removal and installation. New unit is clean. Before leaving they made sure everything was working properly and cleaned up. I’ll reach out to Michael and Son for future repairs or installations. I definitely recommend.

  • Review 13 (2024-12-01 - Rating: 5)

    My garbage disposal was not working and Bryce B, technician for Michael And Son, explained all my options in terms of fixing or replacing the garbage disposal. I decided to go with a higher version of the disposal. I already had and just have it replaced. Bryce immediately got to work, replace the disposal, and cleaned up the area. Our home is an open plan with the kitchen and family room the next to each other and we were able to go ahead watching the TV program that we were in the middle of when he came with no interruptions From the work being done. Bryce was friendly, informative, and competent in his work. We felt that the work was very professionally completed and we would deal with Michael And Sons again.. WELL DONE!!!

  • Review 14 (2024-12-24 - Rating: 5)

    Justin was BEYOND an exceptional technician! Without any hesitation, he was able to answer any questions I had with great detail. He took me through the whole process and helped me understand the WHY behind each component. I’m very thankful Michael & Son sent Justin- I would highly recommend them for your future services.

  • Review 15 (2024-12-17 - Rating: 5)

    We had an electrical issue we couldnt figure out ourselves, so we decided to try Michal & Son. The booking process was super easy online and we received plenty of communication ahead of time to confirm our appointment. On the day of service, the office communicated clearly to us that our technician, Orion, was running late with another call, but was still going to make it. Shortly before he arrived, I got a text message that Orion was on his way, complete with a picture of him (THANK YOU! This is great from a safety perspective!) and a little about him. Orion then followed up with a call to let us know when he expected to be here. Once here, he was polite, informative and helpful, and with a breaker replaced he was on his way! Pricing was reasonable and about what we expected, especially given the time he spent trouble shooting with us.TLDR: Very organized and professional crew, with a reasonable price!

  • Review 16 (2024-12-26 - Rating: 5)

    The technician, Wade, called before and arrived at the time he said he would. His professional expertise identified and fixed my problem in a few minutes. I was truly impressed and pleased with the service of Michael & Son.JC

  • Review 17 (2024-12-04 - Rating: 5)

    I would absolutely use Michael and Sons in the future. They were able to accommodate my schedule when I had to take care of errands during their arrival window.Justin showed exceptional innate knowledge of the issue and was able to get my system running again. He and the support technician were fast and through.

  • Review 18 (2024-11-19 - Rating: 5)

    Micheal and son services replaced our water heater, from coming out to gives us a Quite for our insurance company, to the actual installation, Bryce was extremely helpful in explaining everything. Was punctual and very professional as was the other staff members we spoke with. I highly recommend this company, and will use them in the future if the need arise

  • Review 19 (2024-12-28 - Rating: 5)

    Had Michael & Sons out for our annual winter hearting & a/c inspection on Dec. 27th. Wade Springs did an excellent job keeping us informed on what he did and how are system doing. I feel very comfortable after his inspection and report!

  • Review 20 (2024-05-24 - Rating: 5)

    Orion with Michael and Sons is phenomenal! He’s been out multiple times for things that the wife and I have wanted done on our house over the years. Incredible customer service and very knowledgeable. Transparent on what needs to happen and what’s the best way of resolving issues or making improvements.Kitchen Renovation ElectricalElectrical Panel UpgradesElectrical Panel RepairsMini Split HVAC Electrical ConnectionETC

  • Review 21 (2024-10-31 - Rating: 5)

    So thankful for the help of my tech, Haywood. I had a laundry list of electrical projects around the house I needed help with, and he was friendly, knowledgeable, and a quick worker. He was transparent about the time it would take to complete all the projects, and I appreciated each time he would call me over to explain any needed technical details it was important for me to know as he worked. Given some of the specifics of my projects, I needed to order different parts but he came back within a few days to wrap everything up. Overall, I am thankful for the good communication from Michael & Son and specifically the work Haywood did for me.

  • Review 22 (2025-01-07 - Rating: 5)

    Jeremy was very professional in his discussion with us of the various products and services available. This was after his conduct and through review of our HVAC equipment. We look forward to working with him in the future. He is a great representative for your company.

  • Review 23 (2024-11-19 - Rating: 5)

    I recently had the pleasure of having Wade from Michael and Son perform maintenance and repairs on my heating system, and I couldnt be more satisfied with the experience. From the moment he arrived, Wades professionalism and expertise were evident. He took the time to thoroughly assess my system, explaining everything he was doing along the way, which made me feel confident in his abilities.Wade’s personable nature made the entire process enjoyable. He was friendly, approachable, and answered all my questions without hesitation. It’s clear that he genuinely cares about providing excellent service to his customers.Thanks to Wades knowledge and skill, my heating system is now running more efficiently than ever. I highly recommend Wade and Michael and Son for any heating repairs or maintenance needs. Thank you, Wade, for a job well done!

  • Review 24 (2024-12-14 - Rating: 4)

    Bryce did a great job with our repair. He listened and was easy to talk to. He took pictures and showed us what was needed. He also contacted the mitigation team and had them come the same day rather than 3 days later when they were scheduled.

  • Review 25 (2025-01-01 - Rating: 5)

    Excellent Polite Neat Clean and Knowledgeable! Replaced electrical outlet for my new stove! He gave me a discount too!

  • Review 26 (2024-11-04 - Rating: 5)

    I called with an emergency plumbing situation and Michael and Sons sent someone over the same evening! When Moe showed up, he was attentive when I was talking and showing him what was happening. He explained everything he was going to do and reiterated while doing it. He was so polite and was able to help me to get my water on and gave a quote on things to consider getting taken care of. Moe has awesome customer service! I felt that everyone I came in contact with for scheduling and the actual call were great.

  • Review 27 (2024-11-28 - Rating: 5)

    Please rest assure that Master Plumber Aaron Knight put my mind at ease as he checked the pressure of the water flow and advised of other issues he encountered that could help me with my pressure issue complaint. He did not try to rip me off as a woman … he explained the process and his theory as he checked things. He also exhibited professionalism & integrity … that made me want to use Michael & Son Services again. I’m definitely including Michael & Son in my phone contacts for future use. 🤗

  • Review 28 (2024-12-31 - Rating: 5)

    Gage was very thorough, courtesy and professional. He did a good job explaining some things that we should consider updating on our HVAC system. I would recommend the prevention package to everyone.

  • Review 29 (2024-11-15 - Rating: 5)

    Im glad to be taking advantage of the Michael & Son maintenance plan. Twice a year the technicians come out to my home and check my Electric, AC, and Plumbing systems to make sure theyre functioning properly. Today Dominic, the Electrician, came out for my inspection. He was courteous, professional, attentive, and thorough. Needless to say, Im a satisfied customer.

  • Review 30 (2024-12-09 - Rating: 5)

    Gabriel came out to do our furnace inspection/tune up and was amazing. Great attitude and very helpful. He let us know of any problems and despite the condition of our are where the attic was, he was very courteous. Awesome service!

  • Review 31 (2024-12-27 - Rating: 4)

    Daniel was great. When he arrived he introduced himself and had a wonderful personality. He explained everything in detailed and was so patience with me. Awesome job!!

  • Review 32 (2024-12-08 - Rating: 5)

    Thomas came out on call and helped us understand why my washing machine is leaking. He also found more issues and recommended us to another one of their technicians for work unrelated to plumbing. He was very helpful and went above and beyond. Highly recommend

  • Review 33 (2025-01-02 - Rating: 5)

    Hunter was well on time, explained everything, provided multiple options for repairs. A joy to work with and you are lucky to have such a great technician on your team. Awesome job.Mr. Pruitt

  • Review 34 (2024-12-04 - Rating: 5)

    Justin did a great job with my annual service. He was on time, very polite, knowledgeable and professional. He explained everything and answered all of my questions. Justin is a very good representative of your company and I would be happy to have him return for any future services or repairs.

  • Review 35 (2024-12-20 - Rating: 5)

    Aaron was very professional and did an excellent job in diagnosing the piping issue in our house. I admire his patience and effort in going through the tight and dark spaces in the basement of the building. Will definitely consider for our future plumbing projects.

  • Review 36 (2024-10-05 - Rating: 5)

    Joseph did a fantastic job! He was so knowledgeable, we had no doubt he knew exactly what he was doing even with our home’s wonky and patch-worked piping. He completely replaced a leaky valve, replaced our water heater, placed a new drip pan, AND fixed our gas line that was leaning against our original tank that also didn’t have a shut off valve 🫢11/10 would recommend Joseph and Michael & Son in general. Will be a returning customer when/if the time comes for our other plumbing needs.Thank you thank you THANK YOU!

  • Review 37 (2024-11-28 - Rating: 5)

    We had an after-hours emergency with sewage backup. They responded promptly. The technician was excellent. He explained everything he had done and answered all my questions. Highly recommend this company. Also received detailed documentation showing his work.

  • Review 38 (2024-11-15 - Rating: 5)

    Justin was incredible!! Very knowledgeable and so polite and just over all a great guy. Its so refreshing to see someone so young and enthusiastic about their job and willing to explain any and everything he is doing. Very impressed and definitely will continue to use this company after such an impressive first impression. Thank you Justin so much and keep up the great work!

  • Review 39 (2024-11-13 - Rating: 5)

    Came out when they said they would. Was an easy task but completed it in a quick manner. Was professional and very courteous. I have used Michael & Son before and have always done a good job!!!

  • Review 40 (2024-12-05 - Rating: 5)

    First of all, let me say that I appreciated Michael & Son getting to me so fast when I woke up with no heat. The technician, Nathan Williams, was amazing! He came in and diagnosed the issue quickly. Hopefully they can get the part as quick.

  • Review 41 (2024-12-17 - Rating: 5)

    Justin performed my annual systems check on my HVAC. His love of his work was clearly evident with his explanations in his debrief. He was able to maneuver around the unit with ease from the way ours is setup giving him a chance to be even more thorough. Another great representation of the professionalism of Michael and Son’s team.

  • Review 42 (2024-11-23 - Rating: 5)

    Very fast service. Water heater was not working properly. Thomas came out within 2 days after calling Michael and Son for service. Water heater needed to be replaced and Thomas had set up the up the installation 2 days after the initial service call.Thomas showed up on time, and after dragging the new water heater up 3 flights of stairs, he had the new water heater installed.Thomas was very prompt and very professional. Greatly appreciate the quick response to the initial call, and the very quick scheduling of the installation of the new water heater.

  • Review 43 (2024-09-16 - Rating: 5)

    Dominique from Michael & Sons did an amazing job with the electrical work at my place. Super friendly, right on time, and really knew their stuff. They got everything done quickly and even explained the issue in a way that made sense. If you’re looking for a solid electrician, Dominique at Michael & Sons is the way to go!

  • Review 44 (2024-11-29 - Rating: 5)

    Hunter was very professional. He was polite and respectful and took the time to explain the problem in plain language, so I understood it. Hunter also explained the process to fix the problem and made sure he kept me apprised as to the status of the repairs. I would definitely use Michael and Sons again.

  • Review 45 (2024-02-22 - Rating: 5)

    Michael and Sons gave me a reasonable quote. The technician was knowledgeable, on time, and personable. He also made sure to give me the necessary paperwork to register my new faucet. I’d highly recommend the company!

  • Review 46 (2024-10-08 - Rating: 5)

    Truly satisfied with the work done to my faucet. I had low pressure with little to no heat. My faucet was replaced and the issue was resolved

  • Review 47 (2024-11-14 - Rating: 5)

    Danny was great. He got here a little early and was finished quickly. He gave me a reasonable estimate for some work I may need to have done and also explained things in a quick easy manner. Very reasonable and very nice!!

  • Review 48 (2024-10-29 - Rating: 5)

    Justin was the kindest technician. He patiently waited a few extra minutes for me to get home. He did what he needed to do and was honest with his findings. Gave a couple of recommendations and asked several times if I had questions during the service and before he left.

  • Review 49 (2024-12-20 - Rating: 5)

    Great job for a reasonable price. The technician was fast, knowledgeable and upfront with his estimate and subsequent repair work.I look forward to contracting this technician and his company soon.

  • Review 50 (2024-12-19 - Rating: 5)

    One of the most professional Service Tech that I have had an experience with. Seth was very precise with the details to complete the task at hand. I would recommend Seth to anyone that needs work done through Michael and Son

  • Review 51 (2024-08-28 - Rating: 5)

    Our technician Wade was amazing! Looked through the entire issue well after hours, and resolved it quickly and without waking anyone in the house. He was personable, got us set with the maintenance plan, and ensured everything worked before he left. If I could give wade more stars I would!I also want to thank Michael and Sons for taking my call urgently and sending a tech to help my family. My daughter’s medical condition required the home be cool, and they made it happen!

  • Review 52 (2024-11-19 - Rating: 5)

    Wow! If all companies were like Michael & Sons, the world would be a better place. Our technician Danny was prompt, professional and knowledgeable. Our work was done quickly and saved the day! This company is now our go to for all our electrical needs.

  • Review 53 (2024-12-30 - Rating: 5)

    Justin was great. He throroughly diagnosed the issues and explained what he was doing every step of the way. I felt very informed throughout!

  • Review 54 (2024-11-26 - Rating: 5)

    Hunter and Tarris both explained things to my understanding through out the inspection! They both exercised a polite and courteous business/friendship type attitude! I am extremely impressed and pleased with the service I received from Michael and Sons today!! If you have a problem with your plumbing at home dont hesitate and call Michael and Sons and ask for Hunter or Tarris to respond!!

  • Review 55 (2024-12-01 - Rating: 5)

    Professional and well doing! He came in and fixed everything we had an issue with. Luckasz did an amazing job and would highly recommend him and Michael and Sons to everyone. Thank you so much!

  • Review 56 (2024-07-25 - Rating: 5)

    Michael & Son sent Dom he was an absolute lifesaver when a lightning surge knocked out our lights and outlets. From the moment he arrived, his professionalism and expertise were evident. He quickly diagnosed the problem and worked efficiently to restore our electricity. Dom’s attention to detail and commitment to safety ensured that everything was back up and running perfectly. He was courteous, explained everything clearly, and left our home clean and orderly. We couldn’t be more pleased with his service and highly recommend him to anyone in need of an electrician. Thank you, Dom, for your outstanding work!

  • Review 57 (2024-07-25 - Rating: 5)

    Justin was excellent to work with, very polite and considerate of our home. He immediately identified the cause of the issues we were having after he listened carefully to what my concerns were. It was refreshing to have someone actually explain the reasoning behind the diagnosis and they all made perfect sense. I am confident the fixes he put in place will stand the test of time and I will most certainly call them should I need service in the future.

  • Review 58 (2024-08-23 - Rating: 5)

    Technician was timely arriving earlier than scheduled block. Spent less than a half hour resolving the issue (very timely resolution). There was a difference of perspective on cost of service, but the company did reach out and a re-evaluation was done to satisfy both us as end users and the company. We did appreciate the time the customer service representative Leon took to navigate that disconnect. Overall, a good experience taking all into consideration.

  • Review 59 (2024-11-23 - Rating: 5)

    Gabriel was very respectful, knowledgeable and helped us understand the best option to take to ensure we didnt have any additional issues with our unit. Even walked us through what we could expect with the system over the course of the next few years. We would absolutely recommend Gabriel for any future services.

  • Review 60 (2024-07-22 - Rating: 5)

    Weve used Michael and Son services for a few home issues that weve come across since purchasing our house in 2020. Today, we were getting routine maintenance done on our AC system. Our technician was Gabriel, and from start to finish, he was an absolute gentleman. He was so kind, knowledgeable, and informative. He was able to diagnose some problems we had and fix them in the same day. His demeanor was always professional and courteous. This was a really great experience! I highly recommend Michael and Son for any home service that your need and they can provide!

  • Review 61 (2024-12-18 - Rating: 5)

    Gage, was our technician from Michael and Son. He was very through in doing our heating tune up, he took his time in doing the job and explaining what he was doing and what his recommendations were and why. I highly recommend Michael and Son for all of your Heating ,Cooling Electrical and Plumbing and ask for Gage very professional and respectful too you and your home

  • Review 62 (2024-12-23 - Rating: 5)

    Our technician Hunter was very nice and thorough and explained everything to us beforehand as he went about addressing our problem to repair. On his 2nd visit, as the problem was worse than we hoped, we were glad to have Hunter again as he did a great job getting our repairs completed and before the holidays.

  • Review 63 (2024-08-19 - Rating: 5)

    We had an excellent experience with Maurice. He was on time, friendly, and efficient. We were concerned about a potential leak somewhere, and Maurice explained what he was doing as he did his inspection. When complete, Maurice thoroughly explained the minor repairs that he recommended. I would definitely request him the next time we need service.

  • Review 64 (2024-10-09 - Rating: 5)

    Danny Davis did an excellent job! I had a list of tasks I needed addressed, and he quickly identified and resolved them in just minutes. He understood exactly what I was aiming to accomplish and worked efficiently. I would definitely request his help again for any future issues if possible!

  • Review 65 (2024-11-27 - Rating: 5)

    Azriel Horn has come out to do my yearly electrical system checkups for a couple of years now, so I was happy to find out he would be installing my new meter box and upgrading my circuit breakers. He is always pleasant and super efficient at getting the job done, whether a 30-40 minute system checkup, or a 6 hour system upgrade. Michael & Son have a good man on their team in Azriel Horn!

  • Review 66 (2024-10-04 - Rating: 5)

    Ebony is truly an incredible person. Very nice and to the point. Very precise knowledgeable on all the measurements and damage done by the water that leaked from A/C unit in the attic. I haven’t decided on getting the work done by them after reading a lot of the reviews. My 5 star review is totally for the service and attention to detail as well as information and knowledge given by Ebony 100%. Ebony brings integrity, honesty and commitment this company is truly lucky to have. I definitely recommend talking to Ebony first if you should choose this company.

  • Review 67 (2024-10-24 - Rating: 5)

    Danny was excellent. He got here quickly, addressed the issue quickly and had it handled within an hour. I highly recommend Michael and sons for any electrical repair needs!

  • Review 68 (2024-11-20 - Rating: 4)

    Hunter and Terence stopped by on short notice, and identified the leak in my upstairs bathroom, got the supplies needed and installed all within a couple hours. My shower is back to functional and the cost was reasonable. They explained everything, took before and after pictures, and shared everything with me in the end. Would strongly recommend![UPDATE]: Knocked a star off because I was told restoration was contacted and an appointment was set for the following day from 10-12PM. Waited until 1PM and called. No appointment was made with restoration team. Fortunately they were available and scheduled for later in the day. Communication is KEY!

  • Review 69 (2024-10-25 - Rating: 5)

    Mr. Moe (Maurece Walker) exemplified professionalism and knowledge in every aspect of my plumbing diagnosis appointment. I asked a ton of questions to which he was very patient and provided very structured and complete answers. My plumbing situation is complicated, therefore, he reached out to his supervisor to confirm the information in which he had already concluded and provided to ensure it was the most accurate solution. I am very thankful for the punctuality and professionalism Mr. Moe with Michael & Sons provided today, as well as getting me scheduled promptly for my next step in addressing my issue.

  • Review 70 (2024-09-12 - Rating: 5)

    Hunter came to my home with a smile, professionalism, and concern for our needs. We all know that when you call for repairs you are typically not in a great mood. Hunter was expert in seeing the concern and being able to add levity at the same time in a professional manner. Hunter gave us honest and truthful options to make sure we made the best selection for us. Normal you are only presented with the most expensive service and options and Hunter made sure we knew 😉 exactly what can be done from repairs to replacement. I appreciate the transparency he provided.

  • Review 71 (2024-10-22 - Rating: 5)

    Patrick was quick, thorough, & over all a nice guy! I called Michael & Son, they were fast sending a technician out in less then 24 hours!Overall great experience. We will be using them again!

  • Review 72 (2024-09-07 - Rating: 5)

    Paul came to my home because I had an electrical issue. He was extremely knowledgeable and explained to me what was wrong with the wiring and gave me an estimate before performing the work. He was polite, cleaned up during and after the work was performed. I would highly recommend Michael &Sons service.

  • Review 73 (2024-12-25 - Rating: 5)

    Had some HVAC maintenance conducted by Justin. He was professional from start to end. Answered all my questions and provided additional information. Gave a thorough explanation of work performed and, condition of HVAC system, and recommendations based on my initial concerns.

  • Review 74 (2024-04-08 - Rating: 5)

    Top notch service today! Breon came out addressed my issues with my above range microwave, established that not only was the microwave dead but whoever installed did not know what they were doing. He kindly waited while I rushed out to get a new on installed an outlet and then installed the new microwave. He was professional and a pleasure to have in my home!

  • Review 75 (2024-11-07 - Rating: 5)

    Wade was so great! Informative and professional! He didn’t just help with the service but help us understand why we needed to do certain things and what all our options were. He never tried to upsell on anything and just gave us what we asked for. 11/10

  • Review 76 (2024-12-23 - Rating: 5)

    Shawn was extremely knowledgeable and so polite. He investigated the problem and offered solutions to make my home safer. I signed up for more services because I’ve used this company twice and been very satisfied with the results.

  • Review 77 (2024-12-21 - Rating: 5)

    Our technician, Hunter, provided the best service I have ever receieved from a customer satisfaction standpoint, bar none. He diagnosed a problem with high technical knowledge, corrected it, and explained why it was happening, while maintaining a light and bubbly attitude and a constant smile. He also diagnosed our garbage disposal, ran through some clear testing in front of me, and provided a multitude of options for the path forward.He was incredibly courteous in regards to etiquette and politeness, explained everything clearly, presented many options, including a great deal on a home services membership I definitely needed.You can have plumbers, HVAC techs, and electricians, or you can go with Michael & Sons, ask for Hunter, and have a friend who just happens to be all 3.Im excited to bring them out on more household jobs.

  • Review 78 (2024-09-20 - Rating: 5)

    Joseph G. did a great job checking my house for electrical issues, tirelessly checking everything part of the system to locate the source of the issue. He communicated well and kept me in the loop about what he was trying. He was polite and professional throughout my experience. I would recommend to a friend

  • Review 79 (2024-09-13 - Rating: 5)

    I recently hired Jacksson Maldonado from Michael & Son for some electrical work in my home, and I couldn’t be more satisfied with their service. From the initial consultation to the completion of the job, everything was handled professionally and efficiently. The electrician arrived on time, was courteous, and took the time to explain the issues and the solutions in detail. They completed the work with high quality, ensuring everything was up to code and tested thoroughly before leaving. The pricing was transparent with no hidden fees. I highly recommend Jacksson Maldonado for anyone needing reliable and skilled electrical services.

  • Review 80 (2024-11-27 - Rating: 5)

    Jackson did a great job. He went above and beyond in every way. Having someone as professional and kind as Jackson work in our home during a stressful time for my family helped considerably. I highly recommend his services.

  • Review 81 (2024-11-20 - Rating: 5)

    They always provide excellent service. My electrician Dom was personable and talked us through all the challenges with the rewiring need to bring outlets up to code. I appreciate all the work done and will continue to only trust Michael and Son for service.

  • Review 82 (2024-11-22 - Rating: 5)

    The service I received was above and beyond what I expected. I called Michael and Son’s to get a duct cleaning and after performing a through investigation the service member did not recommend a cleaning. They saved me a bunch of money and I will undoubtedly be returning to them for future needs based on their honesty.

  • Review 83 (2024-08-12 - Rating: 5)

    I recently had an issue with my electrical outlets. Danny of Michael & Son was able to troubleshoot and resolve the problem efficiently. His expertise was evident as he diagnosed the issue quickly and provided a clear explanation of what needed to be done. The repair was completed swiftly. I was impressed by his professionalism.

  • Review 84 (2024-11-24 - Rating: 5)

    Hunter was great. I told him if I could give him 10 stars I would. Very patient with me as I am having back issues. After taking the tank off he found that the plastic tube in the area where the water enters the bowl was cracked, and there was my problem. After a quick trip to get a new toilet, he got the old out and the new in. Great attitude during the whole time and answered my questions and offered suggestions if needed. Thanks for getting the job done. Michael and Son may have a new customer for future problems.

  • Review 85 (2024-10-25 - Rating: 5)

    From start to finish, everything was top-notch. I called Michael & Son Services at about 7:45pm to see about getting my garbage disposal looked at. They were able to get someone here the very next morning by 10:30am. A technician named Moe showed up exactly on time at the earliest point of the showtime window and even gave a call 15 mins before he got here. He was extremely professional yet down to earth at the same time which made it comfortable and easy to talk and have conversation. What really stood out to me is how he explained things and even gave me a few tips to look out for to avoid any future issues. I’m highly recommending this place to everyone I know around here and I’m asking to have Moe come out again for any other issues I have.

  • Review 86 (2024-11-09 - Rating: 5)

    I had an exceptional experience with Justin, my HVAC technician. From start to finish, he was incredibly professional and took the time to explain everything in detail, which I really appreciated. His knowledge and expertise were evident, and he made sure I understood what was going on every step of the way. Justin was also extremely courteous, respectful of my home, and thorough in his work. It’s rare to find someone who goes above and beyond to ensure a positive experience, and Justin did just that. I highly recommend him to anyone in need of HVAC service!

  • Review 87 (2024-09-20 - Rating: 5)

    I had used a different company the day before to fix a leak in my bathroom. This company came out made a “repair” that did not 100% resolve my issues. I had called Michael and Sons to get a second opinion of the repairs made. Aaron who was dispatched to my house was able to quickly find the source of my leak and provide recommendations on how to make the repair. Would highly recommend again.

  • Review 88 (2024-12-10 - Rating: 5)

    We had our annual HVAC inspection performed by Nathan Williams. Nathan was professional and courteous. He used care within our home and took the time to explain some of the technical features of the system. I highly recommend for annual HVAC checkups/ maintenance.

  • Review 89 (2024-09-05 - Rating: 5)

    Michael and Sons consistently provides quality and timely service. They recently addressed a wiring issue in my house at my earliest convenience. I’ve used them for electrical and HVAC services over the last 4 years and I’ve been pleased with them every time. Thanks!

  • Review 90 (2024-10-11 - Rating: 5)

    Danny did a great job. He diagnosed and fixed my issue very quickly. He also fixed another electrical issue. I would definitely use them again!

  • Review 91 (2024-11-12 - Rating: 5)

    Michael & Son were very responsive to my plumbing needs. They came out same day and fixed my issue completely. Very professional. I would use again and recommend.

  • Review 92 (2024-10-02 - Rating: 5)

    Justin is a pretty cool dude. He is very respectful and it shows. He’s always very kind and informative when he comes to help out with things I know nothing about. Being able to see the same friendly face every time I need service is really helpful for me personally.

  • Review 93 (2024-09-28 - Rating: 5)

    My experience with Shawn was absolutely amazing! He was kind, incredibly knowledgeable, and even taught me a few things to save money in the future! Would definitely recommend him for anyone looking

  • Review 94 (2024-12-24 - Rating: 5)

    Thomas was very courteous and professional during his visit. His knowledge and understanding of my drain situation was impeccable. Thank you for your great service.

  • Review 95 (2025-01-03 - Rating: 5)

    Justin was extremely knowledgeable about his job. He took the time to explain everything to me. Highly recommend.

  • Review 96 (2024-09-04 - Rating: 5)

    As a property manager, I need to ensure the best job is done for my owners. Im thankful for Michael & Son’s technician, Maurice Walker, who saved the day by getting there the same day, making sure the job was done right, constantly following up, and offering fair pricing. Thank you guys so much for 5 Star Service and I highly recommend.

  • Review 97 (2024-10-02 - Rating: 5)

    Nathan did a awesome job he asked me what my concerns were and he addressed them in a very timely manner. He was very knowledgeable and very helpful. We really appreciated having him here. Thank you Michael and sons.

  • Review 98 (2024-09-22 - Rating: 5)

    Michael and Sons was able to get a technician out on a Sunday afternoon to diagnose our water heater. Lukasz showed up right on time and was able to quickly figure out what was wrong. He was very professional and explained the issues very thoroughly , answering all of our questions. We ended up needing a new water heater but Lukasz made sure we understood our options, and even encouraged us to get a second opinion if we were unsure. The quoted price for a new heater and installation was better than I was expecting, and they were able to get our installation scheduled for the following Tuesday. Overall we were very satisfied, and I have no doubt the installation will be great as well.

  • Review 99 (2024-07-15 - Rating: 5)

    He arrived at the early part of the time frame given for the appointment. He was professional, courteous, patient and respectful. He never interrupted and conveyed a genuine concern. The problem was resolved in a timely manner.He can give classes on excellent customer service. Very nice young man!

  • Review 100 (2024-08-29 - Rating: 5)

    Very professional, our technician Hunter Shiflett was very knowledgeable, courteous and efficient in his work. He also taught me some quick fixes i can do myself for maintenance on some of our faucets. I would absolutely recommend them for ac, plumbing and heating needs

  • Review 101 (2024-11-15 - Rating: 5)

    Great service! Got someone out to me the same day our water heater broke and had a replacement installed two days later. Bryce was a great service tech; he was efficient and knowledgeable.

  • Review 102 (2024-10-04 - Rating: 5)

    Dave was great…professional and patient. He was a little anxious at first because we had no idea what brand of faucet this was and it was very high end….so he was rightly reluctant to just jump in and take things apart. But once he started experimenting he was very cautious and thorough.He even came out twice. Once to get the word out parts and then again to reinstall after he went to a plumbing supply store to buy new components.I would like to know the exact part number and brand of the components were that he bought so I can replace next time. 😊

  • Review 103 (2024-11-20 - Rating: 5)

    Seth Lunsford did a great job fixing my water heater. He was polite and work efficiently. He was done before I knew it. Thank you Michael and Sons for sending a great technician!

  • Review 104 (2024-08-17 - Rating: 5)

    I could not be more pleased with my electrical service. Orion Jacobs was the best. I hope that when I call Michael & Son in the future that I get someone so helpful. I was also expecting to pay way more money than I did but Orion talked to me beforehand and clearly explained the cost. I am so happy right now. I will be calling Michael & Son again for my electrical needs.

  • Review 105 (2024-09-18 - Rating: 5)

    Hunter was very professional and knowledgeable about his trade. My wife and wete very impressed with his work and his explanation about the plumbing work I had done. I recommended to him he should strive to become a master plumber in the future.

  • Review 106 (2024-05-17 - Rating: 5)

    Danny did an excellent job installing two outlets in my garage. same day service. Friendly. wont rip you off. would highly recommend.

  • Review 107 (2024-08-05 - Rating: 5)

    From my first call to make an appointment to when the tech was leaving, it was nothing but professionalism. Dominique is a very friendly, professional, and knowledgeable. He showed and explained everything to me. I feel safe with his diagnosis and repair. I will definitely be calling Michael and Son Services if I have any other electrical needs

  • Review 108 (2024-10-18 - Rating: 5)

    Justin and The guys were amazing! Knowledgeable, helpful and completed everything and even suggested a safety measure to alleviate future issues and informed us of a maintenance membership program to ensure we’re always taken care of! They’re coming back out to install the precautionary safety measure next week!

  • Review 109 (2024-10-24 - Rating: 4)

    Jacksson was superb and very professional. Great service and advice regarding my concerns. Came up with a plan in the event we move to the next step. I would definitely ask for him again for future needs. Extremely satisfied.

  • Review 110 (2025-01-02 - Rating: 5)

    Michel & Sons has always provided highly professional services. I’ve had them servicing my Heating and Cooling unit for over 8 years. I’ve had several technicians come to my home and all are highly trained professionals. Today’s Service was provided by Daniel. He arrived on time and provided the same expert services I have come to expect from Michael & Sons. That speaks volumes to a company’s reputation . Daniel was a very courteous and pleasant young man who is obviously an asset to his company. He answered all my questions and again quickly resolved the issue. 5 Star service for me. 👍

  • Review 111 (2024-09-10 - Rating: 5)

    I had a great technician, Hunter S., come out to do my plumbing inspection. He was able to quickly assess an issue Ive been having for years; and, he was able to remedy it in the same visit. He addressed all my concerns and provided really useful tips to help keep my system running smoothly.

  • Review 112 (2024-10-21 - Rating: 5)

    Cheers to Electrician Danny for the outstanding customer service. He was punctual to his appointment. He was courteous, and most importantly he was knowledgeable about his job.Fabulous job!

  • Review 113 (2024-08-12 - Rating: 5)

    Our tech Moe was awesome. So kind, respectful, and helpful. He showed me a lot of grace on a busy Monday morning, was clear about what he knew and what he didnt know, and positive about solving the issue at hand. He was prompt and communicative. Will call them again if I have an issue.

  • Review 114 (2024-10-22 - Rating: 5)

    Dominique and Patrick arrived on time. They called us prior to their arrival to let us know they were in route. They were very personable and communicated at all times how things were going. They were very professional and I would highly recommend them for a job well done.

  • Review 115 (2024-11-29 - Rating: 5)

    Daniel was great. He came by earlier than expected, gave me ample time to prepare. He was clear about what he was doing and the estimate. I appreciated the transparency.

  • Review 116 (2024-12-16 - Rating: 5)

    Professional, knowledgeable and efficient. Estimate was accurate on price and the work was completed sooner than expected.Very, very pleased with Mr Simkins and with Michael & Sons.

  • Review 117 (2025-01-01 - Rating: 5)

    Shawn really put our minds at ease by explaining each step as he worked, from opening the outlets to going into the attic to find and replace the faulty line. His ability to predict what was going to happen before it even occurred was impressive. My roommates and I were amazed by how talented and knowledgeable he is. What could have been a stressful situation turned into a fun and educational experience. My roommates and I learned something along the way.

  • Review 118 (2024-08-15 - Rating: 5)

    Aaron was our technician, he did a phenomenal job fixing the issues we were having and explaining the problems. Arrived promptly at the beginning of the time window we were given and called ahead to let us know when to expect him. Great service, highly recommend!

  • Review 119 (2024-11-05 - Rating: 5)

    Jackson was our electrician for what i thought was an outlet issue. turns out it was just a bad breaker. he was super friendly and answered my questions thoroughly so i could understand. if we have any home issues in the future, i’ll definitely be working with them again. very positive experience :)

  • Review 120 (2024-08-20 - Rating: 5)

    Jacksson stopped by and did some electrical work on my place, and it was nothing short of a 5-star experience. He was personable, great to talk to, and also took the time to explain the issue that I was experiencing. I’d highly recommend anyone who’s considering the services of a Michael & Son’s electrician to request Jacksson Maldonado.

  • Review 121 (2024-12-20 - Rating: 5)

    Danny the electrician and his companion Nick came on time and ran a240 volts, installed a circuit breaker for my heat pump air handler and did an excellent job. Recommended.Jontae Lewis and the other guy ( Can’t recall name) are knowledgeable and experienced. They installed my new HVAC unit with handle and care. Jontae explained the process very well. They replaced my old standard AC - Gas furnace unit with a new HVAC heat pump unit and did an excellent. After the installation Jontae explained and showed me how the unit works including the thermostat setting and taught me to use my phone to control the temperature of my thermostat. I selected Michael and Son because of their good reputation and my experienced with them in the past are excellent. I’ll give them the best. Michael and Son and their employees like Danny Davis And Jontae Lewis are highly recommended. Thank you Michael and Son, Danny and Jontae and their great helpers. Merry Christmas and have a nice holidays.

  • Review 122 (2024-09-22 - Rating: 5)

    I had an exceptional experience with Haywood! From start to finish, the service was professional, efficient, and thorough. He explained everything clearly, and went above and beyond to ensure the job was done right.

  • Review 123 (2024-09-07 - Rating: 5)

    Early this morning, Technician Justin Kein came to my home and performed a thorough inspection. I misunderstood the previous technician on what was needed as next steps, and Justin was understanding and kind in explaining what was needed, or not needed, to be done. I’m grateful for Michael and Sons for ensuring that I received not only an impromptu appt but amazing service! I took a chance on the care program by signing up for something I was not sure I would use, but after this experience I am convinced it was the right move. Now I can handle what needs to occur in the coming months without worries of another AC problem during my absence. Thank you again for sending Justin, and his attention to detail, patience, and immense knowledge. I am grateful.

  • Review 124 (2024-09-16 - Rating: 5)

    Called when our main water line exploded the ladies in the office made it sweet and simple to get it done and get it done soon. I called on a Sunday and Monday ( by my choice) they were out to me.when the tech got here he was courteous, funny, and ultimately got the job done quickly.

  • Review 125 (2024-12-14 - Rating: 5)

    Khali was knowledgeable, personable, and efficient. He made good suggestions regarding things that will extend the life of my system. I am very impressed with his expertise!

  • Review 126 (2024-11-05 - Rating: 5)

    Michael and Sons was incredibly quick and professional to respond to both a plumbing issue and subsequent restoration request in Norfolk, VA. They were thorough, communicative and quick and I highly recommend using them to meet all your plumbing and restoration needs!

  • Review 127 (2024-12-06 - Rating: 5)

    He was great and knew what he was doing. Very nice and professional.Price to me was a bit steep (which he had nothing to do with - thats the company pricing).

  • Review 128 (2024-07-25 - Rating: 5)

    I recently had the pleasure of experiencing exceptional plumbing service from Khali at Michael and Son. From the moment I contacted them, I was impressed by their professionalism and responsiveness. Khali arrived promptly and was incredibly knowledgeable about the issue. He explained the problem clearly and offered several solutions, patiently answering all my questions. Michael and Son are genuinely committed to customer satisfaction. I would highly recommend their services to anyone in need of a reliable and skilled plumber.

  • Review 129 (2024-12-02 - Rating: 5)

    Great experience with this company. Jackson was our electrician and he was very friendly. Did a fantastic job explaining us the issue and fixed it very quickly.

  • Review 130 (2025-01-05 - Rating: 5)

    Jahsiah Welch was very professional and polite. Quick easy service ! Was given plenty of heads up time and I would recommend him to anyone.

  • Review 131 (2024-10-22 - Rating: 5)

    Nathan Williams did an exceptional job. Showed up on time, was very courteous, trouble shot and fixed my system. I would highly recommend him and Michael and Sons.

  • Review 132 (2025-01-02 - Rating: 5)

    Okay, this is my 3rd time making reviews. I never do this so often in one company. Actually, I dont right reviews unless if Im really impressed or pissed off. Anyway, had my Cooling and Heating maintenance checked today. Jahsiah W. came in a little early than the scheduled time (very professional), checked everything (he’s very thorough), and he was very polite and respectful! He explained the status of the unit (17 yrs old), he told me its still running good despite its age, but might break down, hopefully not anytime soon. He said I dont have to worry about it for now, but might want to think about replacing it in the near future before it give me problem. And that’s what I like about Michael and Sons, they are not money grabber. They dont give pressure or scare their clients. I know it depends on the situation, but most of the time, other company seems like to take advantage of the situation. For instance, I had my unit stopped 2 yrs ago, called heating and cooling and company told me I need to replace it. I called a friend who knows something about unit, replaced something and boom its running again. Michael and Sons have very good techinicians. I never had problem with any of them. Please remember, employees are the face of the company, spoil them! 😊

  • Review 133 (2024-10-01 - Rating: 5)

    Khali was super helpful with assessing our situation and giving advice on how to fix things. Within an hour, he had our toilet back to working condition! Even cleaned up around the area he was working, very pleased with the service!

  • Review 134 (2024-01-24 - Rating: 5)

    I had a bathtub piping leak on a Sunday, and they were able to come the next morning to repair it. I only had to wait 20 minutes to speak to a customer service representative. They have fixed piping leaks before in my home. He only took 2 hours to fix it and charge $340.00. 1 year labor and parts warranty. Very dependable. Very professional. I will call again. He did make his service call on time. He also looked for other potential problems. They take credit card over the phone.

  • Review 135 (2024-09-10 - Rating: 5)

    Justin was awesome!! Super knowledgeable! He blew out our drain line and vacuumed up about 5 gallons of water in our drip pan, even though he only came out for an assessment of the situation!! 10/10 recommend!

  • Review 136 (2024-12-23 - Rating: 5)

    Reagan was great! Actively helped me with my problems and didnt try to rip me off like other companies Ive encountered. Very knowledgeable.

  • Review 137 (2024-10-07 - Rating: 5)

    Joseph came out to fix the plumbing that started to fall apart under my sink. He was very curious and did a fantastic job at letting me know what was going on and what was needed to be replaced. Definitely going to contact them again for any further plumbing issues that might arise.

  • Review 138 (2024-09-20 - Rating: 5)

    Five stars all around. Booking: they had appointments same day if I needed it. Communication: within the first 15 mins of the appt window, my tech, Aaron, had called me to let me know his ETA. Service: Aaron was knowledgeable, professional, and walked me through the problems, the remedy, and the cost. Price for service: seemed a bit on the higher end but Aaron was in and out and left everything clean so I didn’t remove a star.

  • Review 139 (2024-08-14 - Rating: 5)

    Michael and Sons Technician Justin Kein Performed the annual maintenance on my A/C. He was prompt, professional, Explained everything and made sure I Understood And was comfortable with the recommendations. Did all this in a friendly manner as well. Great job!

  • Review 140 (2024-08-23 - Rating: 5)

    Jeremy called in advance and was very timely. He did a great and thorough job on heating and cooling inspection, was very kind and professional, and offered recommendations for system effectiveness and improvements. Immediately broke the ice with jokes and conversation. Great job.

  • Review 141 (2024-06-11 - Rating: 5)

    This company rocks! Figured out our issue swiftly and explained it in a way that made it make sense! Wade was our tech today and he was great! He was exceptional at his job and despite my many questions, he made me feel seen and was patient.Last night in the midst of an emergency, Nathan was our tech. He was great too! We are Beyond grateful For their experience and honesty. Will never use another company.

  • Review 142 (2024-09-09 - Rating: 5)

    We were very satisfied with the work performed. Our Technician, Hunter Shiflett, came early and did an outstanding job. The work performed was very thorough and very professional. The texhnician went above and beyond giving his recommendations and options. We’re very pleased with the service from Michael and Son.

  • Review 143 (2024-12-09 - Rating: 5)

    Justin Kein was very professional and knowledgeable about explaining the service he provided on my system. Also, he provided me with great recommendations that can help with maintaining and prolonging the life of my system.

  • Review 144 (2024-09-02 - Rating: 5)

    Simply the best company for electric, plumbing and HVAC issues. Their electrician Orion is a master of his trade and extremely kind! I have tried other companies in the area I was quoted $2000 to “try” to fix the issue. I called Michael and Sons they found the issue immediately and quoted me just $200 to actually fix the issue! Will never call another company ever again! Also get the gold membership it saves so much money!

  • Review 145 (2024-09-27 - Rating: 5)

    I probably sound like a broken record on reviews, but Michael & Sons never fails to deliver. They are extremely responsive and easy to schedule appointments with a very quick turn around. The technicians are knowledgeable and do great work. We are very satisfied with the service and will continue to work with Michael & Sons for all our electrical needs.

  • Review 146 (2024-07-25 - Rating: 5)

    Justin is a great young man and it was a pleasure to have him over to assess my problem. He was very knowledgeable, informative, and honest with me. He definitely is a great assett to Michael & Sons and if I could pick him to to service any future problems, I would.

  • Review 147 (2024-08-17 - Rating: 5)

    Aaron the technician was professional, friendly, and excellent at his job. Michael and Son as a company have always treated us fairly and as a priority. We will keep using them for any/all plumbing needs.

  • Review 148 (2024-08-20 - Rating: 5)

    My service done by Aaron Knight was amazing. I had him come out to check for a leak and when he got here he checked everything and even showed me and taught me about my water meter and I have full trust in him knowing what he was talking about. Amazing service and I would recommend him and this company to anyone.

  • Review 149 (2024-07-19 - Rating: 5)

    7/19/24 - Just had my A/C service with Michael & Sons. As expected Matt was professional, courteous and friendly. He also educated me on what the issue was. I cant say enough good things about Michael & Sons and their technicians.6/3/24 - My service technician, Danny was very professional, friendly and educated me every step of the way and made sure I was satisfied. I would recommend Michael & Sons without hesitation to anyone. Top notch people.

  • Review 150 (2024-09-14 - Rating: 5)

    Received exceptional service from Khali Green. He was professional, courteous, and informative. Had a broken water main and he was able diagnose the issue and repair it with no issue. Thank you Michael & Son for great service!

  • Review 151 (2024-07-22 - Rating: 5)

    Haywood Sorey did an excellent job during my electrical inspection by providing outstanding customer service and expertise. Friendly, knowledgeable, and patient, Haywood informed me of some updates we need to make to our home’s electrical and talked me through his inspection step-by-step. His advise and answers to my questions helped inform my decisions and looking forward to having him back to complete the work he recommended.

  • Review 152 (2024-12-07 - Rating: 5)

    We called for service Friday afternoon and were relieved to be able to get an appointment for Saturday. Hunter eliminated the sodden mess in our attic due to an improperly installed drain line from the water heater. We decided to replace the 20 yr old heater. He explained all options for replacement thoroughly. He drained the unit and arranged for the replacement to be done on Monday. Hunter and Dave removed the old heater from a difficult position in the attic with very little space to maneuver equipment. We were up and running by the end of the day. Thank you for a great job! Weve already recommended Michael and Son to our neighbors here in Suffolk.Recently, they performed a plumbing inspection because of a flood in our primary bath. Aaron Knight, a master plumber, found that the bottom of a sink had a great deal of damage underneath plus a broken valve. He also checked our water heater in our attic. At the end of the inspection, Aaron offered suggestions for good maintenance. He answered all our questions, and we would definitely want him to do future work.

  • Review 153 (2024-10-29 - Rating: 5)

    Daniel was a true. professional. He kept me informed of everything he was doing and educated me on how to set the air flow. Thank you for your excellent service.

  • Review 154 (2024-11-26 - Rating: 4)

    Nathan did well. He fixed the thermostat and my heater started working. However, I feel frustrated with Michael and Sons for having problems upon problems on the new units the company installed barely a year ago from cooling to heating.

  • Review 155 (2024-08-03 - Rating: 5)

    Bryce showed up 2 hours early the appointment and throughout the whole process kept feeding my information. Thats all I ask let me know what youre doing and why which he did without me even asking. He also pointed out to me what to look for and what to avoid when purchasing a new garbage disposal. I had absolutely zero issues with his service. Will use this company again for another issue that needs addressing.

  • Review 156 (2024-07-13 - Rating: 5)

    Shawn with Micheal and Sons is amazing! He was very respectful of myself and my home! Shawn ensures to remain professional in his mannerisms and vocabulary. Shawn was able to give me 3 different quotes so I had a variety of costs that I could choose from to fit my budget. Afterwards, a week later when I chose to go with them, he came and got me all set up with financing so we could schedule my service!

  • Review 157 (2024-12-30 - Rating: 5)

    Best service anywhere. Friendly tech who listened to my questions and responded with straight information with no attempt to upsell anything. I wont trust anyone else with my HVAC,water systems

  • Review 158 (2024-11-24 - Rating: 5)

    Knowledgeable and friendly. Wade came within the arrival window and did great job. I will be calling Michael & Sons for any future hvac work and requesting Wade.

  • Review 159 (2024-10-01 - Rating: 5)

    The tech’s were excellent . Respectful & real gentlemen. As a senior I feel so much safer in my home after their inspection & safety checks.Will recommend them to my neighbors & friends.

  • Review 160 (2024-07-15 - Rating: 5)

    The plumbing provided exceptionally good service, and the price was reasonable. Would definitely recommend trying them out.

  • Review 161 (2024-11-15 - Rating: 5)

    He was pleasant and cheerful. He identified the problem quickly and thoroughly explained my opinions. He corrected the problem quickly and I have had no issues. His dedication and personality are evident and admirable.

  • Review 162 (2024-07-03 - Rating: 5)

    Paul was an extreme professional and broke everything down with ease! Any question I had, he would thoroughly explain everything and ensure I understood before moving onto the next portion. He explained what each process was and why it was important! Overall, the best technician to have come out to our house!

  • Review 163 (2024-12-10 - Rating: 5)

    Ebony was wonderful. She’s very knowledgeable and explained what should be done to restore my home which had severe water damages. She was very reassuring.

  • Review 164 (2025-01-08 - Rating: 5)

    Prompt and precise expert plumbing services! I really appreciate how Joe performed emergency repair services that were above my expectations!

  • Review 165 (2024-07-29 - Rating: 5)

    This was our first time using Michael & Son and we would definitely call them again. Their technician, Dustin is extremely knowledgeable and diagnosed our issue quickly. He also did a great job of explaining everything to us.

  • Review 166 (2024-09-16 - Rating: 5)

    We had an emergency call with Michael & Son late last evening. Our tech Patrick was very friendly and explained in detail what he was doing. Great service so far, water heater will be replaced at future date

  • Review 167 (2024-10-12 - Rating: 5)

    Hunter was prompt, professional, and very informative! He helped not only look for my problem, but educated me on what was going on as well. I will highly recommend Michael & Son to anyone who asks.

  • Review 168 (2024-11-25 - Rating: 5)

    Jahsiah was wonderful. Very polite. Very professional. Completed the furance checked up correctly. Showed me the results and sent me a copy. Will recommend him to any one who needs service.

  • Review 169 (2024-07-29 - Rating: 5)

    Jerell and Josiah were very professional and friendly. I couldnt have asked for better people to install my new HVAC system. Their quality of work and attention to detail were master class. Then, the quick and easy tutorial they gave me on how to use and get the most out of my system was very intuitive. This is exactly the kind of service Ive come to expect from Michael & Son Services. They will continue to be the first company I call when I need service in my home.

  • Review 170 (2024-07-16 - Rating: 5)

    Bryce truly saved us. We ordered a refrigerator from Lowe’s and it was a saga getting it installed. We called Michael and Sons because of the positive feedback and they didn’t disappoint. From the young lady who set up the appointment to the dispatch who let us know the first technician was running late to the Manager that called me personally to explain the tech had and emergency and promised me to send someone out first thing the next day. Bryce showed up on time and was so nice and helpful. He really made me feel at ease and kept me informed every step of the way. After he left, Lowe’s came to finish the install but refused to connect the copper wire, with one phone call to the lovely Keiasia, she was able to send Bryce back out to help. Bryce truly saved the day and was the only good thing about this annoying experience. We will ABSOLUTELY USE MICHAEL AND SONS AGAIN.

  • Review 171 (2024-10-30 - Rating: 5)

    Justin was absolutely fantastic, great communication, punctual, professional and efficient! I have had continuously excellent experiences with M&S!

  • Review 172 (2024-11-08 - Rating: 5)

    Dan was Great... Very thoughtful and Thorough... He knew his stuff... Explain All and gave Two suggestions for extra protection... Very good inspection

  • Review 173 (2024-08-08 - Rating: 5)

    Stellar! Michael and Sons have been great, Joseph Creasey fixed the faucet in less than 10min! He remembered what faucet part my sink needed and brought it with him. This team originally convinced me to upgrade the valves to each side of my sink and this time it paid off epically. 🙌 Also have them for my HVAC which has been a good investment. Great service!

  • Review 174 (2024-11-21 - Rating: 5)

    I had no power to my bedroom or bathroom, this gentleman was so friendly and respectful. He was very knowledgeable in explaining all issues. Very helpful and he completed the job..

  • Review 175 (2024-09-14 - Rating: 5)

    Daniel was very professional he gave me a lot of insight & knowledge on my AC unit and warranties which makes me want to apply with a Michael & Son Gold contract package for my Heating/Coolant system thank you Daniel for your professionalism.

  • Review 176 (2024-08-27 - Rating: 5)

    Wonderful customer service from both the sales associate, James and the technicians, Jarrell and Josiah. Thorough with the job and explaining the new thermostat and other working parts. I will be calling Michael and Sons for all my household needs!! Another tech, Regan, another wonderful job!!

  • Review 177 (2024-10-22 - Rating: 5)

    Zach was amazing. He was very knowledgable and prompt. He was actually early and he explained the process and prices to us and we are satisfied with his work.

  • Review 178 (2024-08-30 - Rating: 5)

    We had an issue with the breaker for AC and needed quick repair. Got the scheduling of the service within few hours. Technician came on time, gave a clear explanation of the problem and fixed it within half an hour. The cost was well within what we budgeted. Thank you Paul!

  • Review 179 (2024-08-09 - Rating: 5)

    Was professional and took the time to address all of our concerns including testing a potential faulty device after the original electrical work had already been completed.Professional and quick. Joseph did a great job.

  • Review 180 (2024-06-10 - Rating: 5)

    Excellent experience from the Go!…Contract for full home electric over hold secured after a walk through visit. Puntual and very professional Technician dispatched for an anticipated two day work load.They even accommodated my need for a weekend appointment due to my work schedule constraints. Shawn was diligent in his progression of each phase of the project. His knowledge base was clearly demonstrated along with a full domain of his area of expertise. I appreciated his attention to detail and effort to keep me informed of his progress. There’s no doubt I will definitely continue to do business with them may that be an electrical, plumbing, or air conditioning issue.

  • Review 181 (2024-11-23 - Rating: 5)

    Aaron Knight is an expert at his job and took the time to explain everything going on with my system.He is highly recommended for all your AC/Furnace needs.

  • Review 182 (2025-01-06 - Rating: 5)

    Haywood was very educated in what work needed to be done for my home! I have 100% trust in his skills!

  • Review 183 (2024-12-16 - Rating: 5)

    Had my bathroom faucet replaced today. I appreciate the quality service of the plumber. Thank you!

  • Review 184 (2023-06-13 - Rating: 5)

    We had our HVAC system replaced.The whole experience we had with the company from start to finish was 10 out of 10.James was very helpful for us explaining all the options in very polite and professional manner.Raul and his colleague (sorry I didnt remember his name) were on time for the instalation. They we very professional and respectful towards us and our home. Positive attitude all the time. We Definitely recommend the company.Thank you guys.

  • Review 185 (2024-09-01 - Rating: 5)

    Im really appreciative of the professionalism of Danny Davis. He initially came by to provide an estimate and I then proceeded with having the work done. He and his coworker were great! The process went smooth and I highly recommend his services!!

  • Review 186 (2024-11-13 - Rating: 5)

    The technician was very polite and professional. He explained everything he did and wanted to make sure that I understood. He constantly asked me if I had any questions.