House Call Company

Photo of House Call Company

Located in Chesapeake, Virginia

Address: 3028 S Military Hwy, Chesapeake, VA 23323, United States

Phone: +1 757-394-3403

Rating: 4.5

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2019-11-04 - Rating: 5)

    Great staff! Jasmin got back to me exactly when she said she would. Dean showed up shortly after and was very friendly and explained everything. He had Patrick show up to help out replacing my water heater. They worked quickly but very meticulously throughout the job. Never tried to upsale me or pressure me into anything extra. Best experience I have had with any service company in all of Hampton Roads!

  • Review 2 (2020-03-25 - Rating: 5)

    Mr. Dean was very punctual, and very professional while he did a waterline leak inspection. He did a thorough review of the job site. He knew exactly what he was looking for, and he had the right tools for the job. I was very pleased with the findings. I would definitely recommend him, and the House Call Company.

  • Review 3 (2016-05-26 - Rating: 5)

    Excellent service! My wife and I were very pleased with the professionalism and care of Dean Thomasson with House Call Company. He was quick, clean, and concise in his inspection, repair and communications. Having a stranger in our home who we feel comfortable with is important to us. Dean definitely made us feel comfortable from his appearance to his conduct and communication.Thank you House Call Company. Thank you Dean for providing prompt and efficient service.

  • Review 4 (2019-02-23 - Rating: 5)

    Great experience start to finish. Making the appointment was quick and easy, and they worked with my schedule, not wantuwa me to be available for several hours. The technician (Justin) notified me whenwhe was on his way, giving me ample time to be home and waiting. He was extremely knowledgeable and worked quickly, resolving my electrical issue easily. He was very polite and more importantly honest. He didnt try to swindle me and even adjusted the price a little. I am very happy with the service and would recommend House Call Company to anybody.

  • Review 5 (2021-01-07 - Rating: 5)

    This is one of the best companies I have ever worked with. They gave a reminder call the day before the appointment, called an hour before the technician was to arrive. Doug arrived right on time then put shoe covers on his feet before he stepped in my door. Hes extremely skilled, kind and polite. I highly recommend!

  • Review 6 (2017-08-03 - Rating: 5)

    Awesome!!! Everyone was very polite and nice!! Mr. Dean Thomason was awesome and he went above and beyond and addressed all my concerns regarding my bathtub. I called last minute near closing time and Dean arrived the same night within 30 minutes, he diagnosed the problem and eventually repair it. He did an excellent job and I will definitely call House Call for my future plumbing needs.

  • Review 7 (2018-01-05 - Rating: 5)

    After another company cancelled my appointment for today, I was left with no heat. They quoted me for the next day which was as soon as anyone I called could get out. They had a cancellation and came day of immediately. Super nice guy, great company, would highly recommend. Ive never had a boiler or radiators before, he walked my husband thru the process and helped with some other random little things. I will for sure be using them again!

  • Review 8 (2017-07-23 - Rating: 5)

    I have never contacted a plumber or anyone of the sort to assist me with home repair, but when I heard a drip in my ceiling, I called House Call Company...as I knew I couldnt DIG such a job. Dean came out within the hour, was very professional, and took the time to educate me on everything that he was doing. I felt comforted in knowing the he wanted to exhaust every possible cause before taking more drastic steps. When he discovered the cause, I was devastated but again comforted by knowing the House Call Company was there to help. I have already recommended them to my sister and mom for their issues and definitely recommend them if you are looking for a company who values your business and time.

  • Review 9 (2020-11-05 - Rating: 4)

    I have never had a bad experience with anyone who has provided service for my house repair needs. Great people to work with. Employees seem to be family not just an employee. All work is done in a timely manner. Its hard to find good people to work with these days. This company is the best at what they do. Love all the folks that have been to do various jobs.

  • Review 10 (2014-11-26 - Rating: 5)

    Matt and Jeff did an exceptional job! Its so hard finding people who actually go above and beyond what is expected, but these gentlemen did just that. Their customer service skills and professionalism would want any customer to use House Call Company again in the future. Employees like them are rare, and it was really nice to finally have work done in my house the proper way. These men are everything you expect: great service, friendly, exceptional, and professional. Thanks to House Call Company for having high expectations for employing people like Matt and Jeff. They are great examples to represent your company.

  • Review 11 (2017-05-20 - Rating: 5)

    Alex B and his assistant Alan did an exceptional job, its nice to find someone who actually go above and beyond what is expected, his customer service skills and professionalism would want any customer to use House Call Company as their first request for service. I will state as I have from past visits, employees like him are rare, and I have now seen him as a mentor and it was really nice to finally have work done in my house the proper way. These men are everything you expect: great service, friendly, exceptional, and professional. Thanks to House Call Company for having high expectations for employing people like Alex and Alan. They are great examples to represent your company.V/rRon Conley

  • Review 12 (2015-06-15 - Rating: 5)

    We had a number of plumbing related issues in the home that were causing very irritating issues for us. Jeff was very polite, knowledgeable, and forthright about information which gave me a real sense of comfort about the work being done. Jeff worked quickly and efficiently while still taking the time to educate me on what the issues were, and why they happened so I can avoid them in the future. Overall good experience and I would absolutely recommend Jeff to future customers.

  • Review 13 (2016-09-07 - Rating: 5)

    Dean and Phil came out immediately to service my furnace. They wore booties on their shoes to protect the carpet and each time they went outside, they took the booties off and reapplied them when coming back in. Dean and Phil were very professional and they took time to explain what was found. They made recommendations for various maintenance options and explained the purpose of each. I felt valued as a customer and will definitely call the company again for any service need I may have. The House Call Company is AWESOME!!!!!

  • Review 14 (2017-05-27 - Rating: 5)

    Excellent customer service and incredibly knowledgeable. Dean Thomasson was our technician and although he was only here to do an annual service he helped both my husband and I to better understand our HVAC system. He educated us on how to get the most out of our unit while also saving a substantial amount on our electric bill.I can honestly say that we are more than satisfied with our experience today and once we own our own home, House Call Company will be our go to for all our future housing needs.

  • Review 15 (2016-07-24 - Rating: 5)

    The House Call company was very responsive and efficient. Dean took the time to make sure I understood what was going on with my unit and what he was going to do to fix it. He was very professional, courteous and competent. I would highly recommend the house call company for anyones have needs.

  • Review 16 (2016-10-22 - Rating: 5)

    Bryant C provided outstanding plumbing assistance during his recent visit!From start to finish he knew exactly what my plumbing problem was and fixed it! He was very professional in his appearance and a pleasant person to do business with. Everyone he interacted in the household found him to be very professional!Because of his performance I will continual to call House Call Company for home repairs.Regards,Jim Sahli

  • Review 17 (2019-10-04 - Rating: 5)

    I love this company. They are so helpful, responsive, and responsible. They don’t try and up-sell me things I would never want/need nor do they claim something needs to be done that doesn’t. Basically they are honest. If you want a great general contractor / a jack of all trades company so you only have one number to call of something breaks, you can’t go wrong with House Call Company.

  • Review 18 (2015-12-05 - Rating: 5)

    The company provided a 3-hour window and the technician was there within the first hour. Very polite and professional. He stated that this was the easiest thermostat that he ever installed (and the first Honeywell WiFi programmable model) and wanted to purchase one for himself. Price was negotiated by Amazon ($74) for installation. Very reasonable. Took about one hour. I recommend this company for thermostat installation.

  • Review 19 (2019-09-18 - Rating: 5)

    Working in the building industry myself, knowing when someone doesnt know their trade well, I have to say Dean is extremely knowledgeable about the facets of construction that currently need attention in my house, HVAC & carpentry. He was most courteous, offered suggestions for improvements to designs & ways to reduce costs. All around a great experience.

  • Review 20 (2020-08-09 - Rating: 5)

    Everyone who came out to my house from this company were professional and knowledgeable. Dean came out and completed the work and gave me a lesson in pipes and plumbing at the same time. He wore a mask and shoe protection. I would definitely recommend this company.

  • Review 21 (2016-07-25 - Rating: 5)

    I would like to score House Call Company a 10 for their exemplary customer service, and repairs; because of the outstanding professionalism and customer service from Mr. Bryant Cueto. As a representative of this company Mr. Cueto came into our home, evaluated the situation with our water heater, and explained in detail the services that were needed. He returned to perform the services, and we are very pleased. It is my desire that the Home Warranty company continue to contract with this company because they had to come out to do a repair that was not performed properly by another company initially.Thank you for your service.

  • Review 22 (2014-11-19 - Rating: 5)

    Jeffrey was the service Pro who took care of our plumbing issue this afternoon. He was extremely professional and went beyond what we expected in terms of providing us not only the service we requested but additional helpful plumbing knowledge that we found to be quite helpful. His energy and positive attitude was something you dont see everyday when it comes to handyman type calls. The House Call company did a job by getting this guy on board. If we have any issues in the future, we wont hesitate to ask for Jeffrey by name. Thanks Jeff!

  • Review 23 (2016-02-24 - Rating: 5)

    FAST response time!! Bryant C was friendly and professional. He was very knowledgable and kept my from freaking out at my raining kitchen. Bryant called my home warranty company several times without complaint and helping me as much as he could. Bryant needed to get my vanity removed and instead of making me take additional time off of work he got Chester to come out immediately. Chesters work was flawless and you could tell he enjoyed his work. These professionals were at my house helping me from 11:15am-7pm. By the end of the situation I was less stressed and able to laugh about what had happened, somewhat. I do not think I could have had a better outcome to a major issue.

  • Review 24 (2017-04-06 - Rating: 5)

    Bryant called to let me know he was on his way and when he would arrive. He was very friendly, communicative and professional. He did a great installation that was completed in a minimal amount of time. It was a great experience overall from order processing through installation.

  • Review 25 (2017-03-20 - Rating: 5)

    My experience with the House Call Company was great. I was having issues with my valve in my shower and bathtubs. The tech that they sent out to do the work was name bryant and he was absolutely awesome. He showed up on time. He was polite and curtious. More than anything he was very knowledgeable. He made sure he explained everything he would have to so that I was aware of the process all the way through. What I appreciate the most was that he fixed the problem correctly and in a timely manner. He also made sure I was satisfied with his work before he left. He cleaned up after himself and he wore shoe covers over his shoes, so that he didnt mess up my floors and carpet. If you need any plumbing done the House Call Company is the place to call. As for their tech Bryant they should clone more workers like him. He deserve 10 stars. Thanks Bryant for a job well done.

  • Review 26 (2019-10-12 - Rating: 5)

    After talking to a few others companies about taking care of my damaged subfloor, House Call Company offered the best price. Dean came out after the project was started due to the damage being more than anticipated but the additional cost was still lower than the other companies. And Jaszmyn reached out by phone to schedule the project ASAP. Great company and staff. Will most likely be using this company in the future for other services and upgrades.

  • Review 27 (2018-04-25 - Rating: 5)

    I needed a water line replaced from my well tank to the house and a new electrical outlet installed. Sarrah , the person writing the quote, listened to what I needed and did not try to sell me something I did not need. The company does sub-contract, so I had a sub-contractor do the plumbing work and a House Call employee, Devon, complete the electrical work. There was a slight hick-up between the time I was told the workers would arrive and the actual time they showed up, about 90 minutes late. Once the workers did arrive, they were very professional, worked quickly, and did an excellent job. I would use them again.

  • Review 28 (2015-02-03 - Rating: 5)

    Andrew serviced my home as a result of a clogged main sewer line. It was an after hours call and most would expect the serviceman to approach the task with a ready to get it done attitude. Andrew approached the task as if it was his first call of the day - listening to the details of what happened, taking the time to assess the property as a whole and the issue at hand, and allowing me the time to understand the process and my options as the homeowner. It was clear that Andrews goal was to restore water service to my home with quality, care and concern for the customer first.Andrew also took the time to include myself in the process explaining what was happening and why. As both a teacher and a single parent, the opportunity to learn and apply information about my home is invaluable. Despite the late hour, Andrews work and approach were quality beyond my expectations. Ultimately the sewer line was restored as well as several other plumbing areas Andrew noticed were in need.A rather refreshing approach and experience! I could not be more satisfied!!!!

  • Review 29 (2016-07-12 - Rating: 5)

    Dean was very knowledgeable and straightforward. He took the time to show me pictures of the damage to my AC unit and explained how it occured. He gave me multiple options and explained the pros and cons for each one. I was able to make an informed decision. I will definitely use this company again.

  • Review 30 (2016-06-29 - Rating: 5)

    Dean with House Call Company did a wonderful job! He was very professional and knew what he was doing. He fixed our problem and we were very pleased with his work! We will 100% use them in the future!

  • Review 31 (2019-08-05 - Rating: 5)

    Dean and his team have been great. After Dean took the time, through multiple conversations, to explain different strategies, I feel like I have a firm grasp of the plan and options, so that I can make an informed decisions. Definitely a great group to work with!

  • Review 32 (2023-11-08 - Rating: 4)

    They did an excellent job and explained everything that they had to do , I didnt feel slow! Lol, they are very courteous and very professional! I will call them again for services in the future.

  • Review 33 (2018-02-16 - Rating: 5)

    Outstanding company. They saved me thousands of dollars on a commercial HVAC solution, and now they are my Go-To people. After multiple quotes for a large system from other vendors, they came in, offered a cheaper solution, that was far more efficient. Other Commercial HVAC contractors gave me the impression of being unsure of what would be needed, but Dean came in, knew exactly what was required, offered multiple solutions, and executed my choice within days. My adult son uses them also, for residential. Highly recommend them, as they are honest, professional, and serious about customer service.

  • Review 34 (2020-03-08 - Rating: 5)

    Semi annual check up of AC and Heating. Patrick handled the job well, was courteous and competent. A follow up repair on two units went equally successful. I have been with House Call for a very long time and recommend them.

  • Review 35 (2015-09-02 - Rating: 5)

    This is the best company that Ive worked with in Hampton Roads! From their friendly service over the phone, youll love how Nate answers the phone, to their prompt and thorough service when they come to your house you will be taken care of every step of the way. I strongly encourage you to choose this company! Thanks again Dean and team for making my needed work so easy!

  • Review 36 (2016-10-28 - Rating: 5)

    Ive been using HouseCallCompany for several years now for bi-annual maintenance. They always give me a lead call and arrive on schedule. Recently, I replaced my entire system. Dean and his staff were efficient and professional. I recommend the HouseCallCompany. Thank you for your great service!

  • Review 37 (2016-11-30 - Rating: 5)

    Bryant was extremely professional and courteous. The work was done completely to my satisfaction. I would absolutely recommend him and the company, and they will be my first stop the next time I need professional work done around the house.

  • Review 38 (2016-07-22 - Rating: 4)

    Ive had 4 major issues in my house for a month now. A shower faucet leaking, a clog jacuzzi tub, an annoying loud noise when I flush my toilet, and a loose faucet in the kitchen. We finally went to Amrican Homeshield Website and put a trouble call for all of them. At the same day, they send House Call Company technician Brian Cueto to take a look at the issues. Brian has an easy to talk to personality, very knowledgable with his job, and an excellent customer service. He talked to American Homeshield and was able to approve 3 of the major issues. One they did not approve was the loose faucet in the kitchen. However, Brian was kind enough to let me borrow a special tool in his arnesenal to effectively fix the issue myself. He could have easily pushed the repairs a couple days back because he did not have the spare parts with him, but he actually drove to their supply depot and obtain the spare parts that he needed to resolve the issues on the same day. He was able to fix the 3 major issue in 3 hours. I am very happy with his work. As for American Homeshield, well... Thats a different story.

  • Review 39 (2015-06-29 - Rating: 5)

    Matt was professional, courteous and did an awesome job. It was an after hour call and his last one for the night at 9:00pm. He was still thorough and professional like it was his first call of the day. Thanks for all your patience with my Mom and your service. Thanks a BUNCH !!!

  • Review 40 (2016-03-08 - Rating: 5)

    My experience with House Call Company was great. I had two Leaks in my home that needed to be taken care of. The House Call Company rep. that came out was Bryant Cueto. He showed up in a very professional manor, from his clean uniform to his professionalism of the job he had to do. He was also friendly and very informative as to what he had to do. He actually came out twice and the secound time he was with his co worker Mr. Chester who also ariived in the same manor off cleanliness and professionalism and did and outstanding job. After the work was done they cleaned up and left my home looking just as clean as it was before any work was perfomed. I would highly reccomend this company and those two reps to anyone who needed any plumbing or any other services for their home.

  • Review 41 (2017-08-28 - Rating: 5)

    Very professional and no BS. They tell you what needs to be done without hassle. The crews that came were very nice, and were more than happy to show what they were doing. The CEO, Dean, will go great lengths to make sure you get your moneys worth.

  • Review 42 (2016-05-05 - Rating: 4)

    Ive used the House Call Company since before they were known by that name and always had a good experience. My biggest issue being that I had to call them for my regular seasonal maintenance.In Oct. 2014, I got my whole HVAC system replaced (furnace, AC unit, and ductwork). Overall it went well, but a couple of the vents did not have anywhere near the output that all of the others did. I ask about it and was told it was likely due to those vents being the last in the line and another team could come and adjust the dampers, so I let it go for a while.I continued to ask about it, but felt like I just got brushed off.Finally, Dean was the serviceman that came to do my seasonal maintenance. Right away Dean said theyd make it right. He said they have a lifetime workmanship warrantee, which I had not heard before.So while theyve definitely not been perfect, theyve always striven to make it right and they have, so thats why I give them 4 stars and continue to use them for my HVAC maintenance.

  • Review 43 (2020-10-12 - Rating: 4)

    Gunnar B from House Call Company came to my house on 10/09/20 to perform a semiannual inspection and maintenance on my Trane HVAC unit - consisting of the following: airhandler, heatpump, and propane furnace. In his performance of the inspection/maintenance I felt like Gunnar had the knowledge and experience necessary to do the job well and I was satisfied with his work. I would recommend him.

  • Review 44 (2017-10-20 - Rating: 5)

    Devon came out to do our semi-annual HVAC cleaning and tune up. Devon is a very nice, professional young man who showed he is knowledgeable and enjoys his job. He explained everything in detail and gave us some good tips.

  • Review 45 (2013-10-15 - Rating: 5)

    Owning a rental property in Virginia , Ive dealt with numerous home repair & maintenance companies throughout the years. The most impressive, reliable, and HONEST company Ive dealt with is the House Call Company.House Call Company is such a diamond in the rough. They replaced my roof and the entire process from beginning to end was outstanding. Their bid was detailed and fair priced. The workmanship of the utmost quality. The workers were on-time, and they cleaned up after themselves. The tenants in my rental property were very pleased the roof was so fast and clean-up was thorough.The amount of time it took to replace the roof and clean the entire area was.... ONE DAY! The entire process was a breeze.Kate MalheiroEwa Beach, Hawaii

  • Review 46 (2019-03-10 - Rating: 4)

    Our technician (Justin White) was courteous and professional. He explained all services to be performed and the cost associated to each.Our only problem so far is that the service was performed on March 1st, but we have never received an invoice or confirmation of receipt of payment.

  • Review 47 (2017-02-21 - Rating: 5)

    I came home to find a leak in my downstairs ceiling. My home warranty company referred me to House Call Company, service pro-Bryant Cueto came to my home. I was extremely stressed watching water gush from my ceiling, Bryant assured me he would solve the problem. He delivered on his promise, he was efficient and fixed problem in a timely manner. Byrant was professional, honest and personable. If Bryant is a reflection of House Call Company, I would highly recommend them.

  • Review 48 (2016-05-17 - Rating: 5)

    Dean took the time to really look at the system I have at the house. He insured all the equipment inside was okay before tackling the outside unit. Once the issue was located, he made sure I understood what needed to be fix in easy to understand language. He even had recommendations to improve the system. I appreciated it.

  • Review 49 (2016-10-13 - Rating: 5)

    We had an appointment time of 8-9am. 9:30 came and havent heard from anyone so I called and they said someone would be heading there now. Immediately got a phone call from Chester stating he was on his way! When Chester arrived he was very polite and got right into helping us with our leaking roof. He found the problem and went to get the supplies and fixed it. Great experience.

  • Review 50 (2018-01-10 - Rating: 5)

    The first indication was when I called the office and Prayer answered with this How may we make you smile today.As a sales professional focused on customer service, I could tell right away this was the right call.The owner, Dean Thomasson, arrived on time to assess the problem. He diagnosed and begun the repairs immediately to the burst pipes from the deep freeze we had this week.He was personable and provided insight as to what I could expect.I was able to shower at 4 pm.I swept up after he left and there was hardly anything in the dust pan. He came, he went and left me smilin,.

  • Review 51 (2017-04-09 - Rating: 5)

    Bryant Cucto was super professional and efficient. When we told them that we are going out of town on the day they were scheduled to come, he came hours early before their hours of operation to make sure the repairs were done before we left. Highly recommended!

  • Review 52 (2016-09-13 - Rating: 5)

    Bryant Cueto was friendly, courteous and thoroughly explained what the requested services covered as well as associated pricing. The installation went smooth and the finished product looks professionally installed. Bryant also thoroghly cleaned up after the work was completed. Nice job.

  • Review 53 (2020-02-28 - Rating: 5)

    The person who came out to see our hot water heater and provide us with a quote to replace was very knowledgeable, very polite, well dressed, and listened to all our questions. We are looking forward to a great installation and product.

  • Review 54 (2017-05-17 - Rating: 5)

    Today was the first time that we use house call company. The experience we had with this company was awesome. We were very satisfied with the service and workmanship,i will highly recommend this company to my friends with field service tech Bryant with the experience he had today was just awesome.

  • Review 55 (2021-02-04 - Rating: 5)

    We had another great service call from House Call Company. Gunnar quickly performed the basic service. He answered quite a few of my questions and was professional, COVID-19 safe, and polite the whole time.

  • Review 56 (2016-07-01 - Rating: 5)

    I had the best experience with this company. They fix the handle in my bathroom with no problem. 2 months ago I had a different company out for the same problem they told me they couldnt fix it. Mr Phillip did it with no problem Just show you who wants to work. I will not call the other company out. Again thank you to House Calls you are on my list. I giver this company a five.Thank you.Elizabeth

  • Review 57 (2018-09-25 - Rating: 5)

    Wonderful customer service! From the moment I called to make an apt and was greeted with a happy voice to Devon coming to my house and explaining every step, I would highly recommend! Oh!...And he fixed my plumbing issue too :) Thank you!

  • Review 58 (2019-05-29 - Rating: 5)

    Exceptional in every way. Not cheap, but very-very good. Diagnosed an issue that had been troubling our AC units for a year. The technician and sales manager were both at a level of HVAC understanding I have not seen in the past. Call them if you need a real answer for a real problem.

  • Review 59 (2016-05-13 - Rating: 5)

    Excellent service! The House Call Company provided excellent response to my call. The service provider Dean was on time, friendly, attended to every detail, check every potential source of the problem, fixed and repaired the problem quickly and efficiently.Thank you House Call Company. You all receive my highest recommendation. Ann

  • Review 60 (2015-01-22 - Rating: 5)

    We just bought a new house in the Virginia Beach area. During the walk through before the sale, one of the issues flagged to be fixed was a leaking toilet in the master bath. We were notified by the owners realtor that the problem had been fixed and during the walk through the toilet leak seemed to be gone. Imagine our dismay when we walked into the house after the sale, began cleaning and soon discovered water POURING out through the bolt hole in the toilet, arghh! Called House Call and Jeffrey came out to check on the problem for us. He noticed the bottom edge of the toilet had been caulked (a no no) so he pulled the toilet, replaced the wax ring, and cleaned the whole area (even though this had supposedly already been done). Jeffrey was knowledgeable and very professional. His work was A1, we would definitely have him back again to fix plumbing issues in our house.

  • Review 61 (2019-01-02 - Rating: 5)

    Dean is an excellent technician. He offered suggestions to my problem that would prevent wasting money and costly repairs. He offered to come back and oversee the repair and offer his expert opinion. Awesome guy and company.

  • Review 62 (2018-11-27 - Rating: 5)

    The repairs have not yet been effected as parts were not immediately available, and due to other considerations concerning additional improvements which will need to be done after the first of the year. However as House Call promptly followed up on my request for repairs and an estimate and were very professional doing so, and I would highly refer them to any of my friends that needed these services.

  • Review 63 (2015-11-12 - Rating: 5)

    Bobby S came yesterday to correct some electrical problems we were having. Another electrician had come to hang a new chandelier for me a couple of weeks ago. I had him look at 2 ceiling fans that had both quit working on the same day. He got on a ladder, looked at them and said they were not fixable. I was so disappointed because I particularly love the one in the sunroom, and there is nothing like it on the market today. Very ornate and brass! Bobby looked at the two fans and almost immediately got the one in the FROG working. Then he spent a lot of time on the one in the sunroom and got it working like new! He made my day! He went beyond the call of duty! I think the first electrician knew it was going to be a tedious and difficult job and just didnt want to mess with it! I appreciate what Bobby S did so very much! He is an exceptional person and your company should be very proud to have him as an employee! I cant thank him enough for what he did for us!

  • Review 64 (2019-12-05 - Rating: 5)

    Its always a pleasure to deal with this company and their employees, Mr. Jensen originally helped my family with our first service call when our water heater broke and its nice that a year later hes the face that comes to do regular maintenance checks on the service he provided for us. Very thankful for the company.

  • Review 65 (2020-04-16 - Rating: 5)

    Patrick was on time, contacted me a half hour ahead to say he was on the way. Professional all the way, diagnosed the problem, explained the solution, and set up follow up with Susan at the office. Mask and gloves and booties used. Great service.

  • Review 66 (2015-01-02 - Rating: 5)

    Mike Marable is always professional, courteous, and thorough. He knows what he is doing and does his job extremely well. He also explains what the problem is and how it should be fixed in very clear, understandable terms. He is awesome! I have nothing negative to say at all.

  • Review 67 (2014-11-08 - Rating: 5)

    Matt L. did an excellent job in checking out our systems. He also checked our hot water heater and humidifier as complimentary services. He also installed an alarm on our hot water heater to alert us in case there is a malfunction or leak. Great job, Matt!

  • Review 68 (2016-05-29 - Rating: 5)

    Very thankful for HCC - Dean did a great job installing my new thermostats, even working through some problems caused by my existing setup. Sharon at customer service was very nice and I cant say enough great things about her.

  • Review 69 (2015-07-02 - Rating: 4)

    The work was professional and prompt . I needed help on two different days and they responded quickly both times solving the problem both times. My only hesitancy about using this company is it seemed very expensive but the work was done right and Jeffery was very knowledgeable and friendly.

  • Review 70 (2017-01-25 - Rating: 5)

    After a terrible miscommunication on Friday, Bryant came out on Monday to save the day! Our new kitchen faucet was installed along with all new pipes and everything looks great. Thank you!

  • Review 71 (2017-11-24 - Rating: 5)

    Company has a knack for personal relationships and excellent service. Today, even the owner attended to the job and was helpful and making recommendations as how to deal with a water issue. The technician has been performing various jobs on our property and is capable and courteous. Kudoes also to the ladies in the front and back office coordinationg everything.

  • Review 72 (2019-02-27 - Rating: 5)

    We have utilized the services of House Calls since we moved to Williamsburg. From the call team, secretaries, schedulers, service technicians, we have had nothing but quality work, professionalism and respectful, honest communication. We are extremely satisfied.

  • Review 73 (2017-04-17 - Rating: 4)

    Everyone I have dealt with from this company are top notch. From the people answering the phones to the people coming out to and into my home. They are polite, professional, and often go out of their way to make the customer happy. Very knowledgeable and willing to pass on tips that might even mean they dont come out for another call.

  • Review 74 (2019-09-07 - Rating: 5)

    Friendly call staff and quick bookings. Service tech was very knowledgeable and explained everything in detail. Quick repairs and went over everything they had to replace instead of hiding extra work to charge more. Great company and staff, would definitely recommend.

  • Review 75 (2015-04-02 - Rating: 5)

    Drew did an outstanding job! He is courteous and extremely knowledgeable; always on time and the job is done right the first time. I will ask for him by name for future work.

  • Review 76 (2015-03-12 - Rating: 4)

    Had a scheduled 12-5pm appointment window. Service person called around 6:45pm. This was after I called company to verify representative would be at appointment. Service tech showed up around 7:20pm. Andrew was a courteous fellow and handled the service call professionally and in a timely manner.

  • Review 77 (2019-08-10 - Rating: 5)

    Excellent service. My tech was very good at explaining my system to me and my wife, and it was obvious he loved his job, which makes the whole experience more enjoyable for everyone. 5 stars.

  • Review 78 (2021-01-26 - Rating: 5)

    A top quality operation. Very happy with the finished product. Dean and Gunnar exceeded my expectations for the duct replacement. I wont be using anyone else.

  • Review 79 (2015-05-15 - Rating: 5)

    I was very pleased with both Sandra Lander and Wayne Beingazi. They were very professional. They kept me updated with the progress they were making with pictures of each step. Since it was on the roof and chimney, the pictures really helped.

  • Review 80 (2020-07-31 - Rating: 5)

    Best HvAC company in Hampton Roads. Dean has been servicing my needs for over 30 years. Just a great guy

  • Review 81 (2015-12-04 - Rating: 5)

    Bryant C. Did an Excellent job. He was Professional, Knowledgeable, and Polite. If I have to use Housecall Company again.I would ask for and reccomend Bryant C.

  • Review 82 (2016-09-02 - Rating: 5)

    Mike Marable is great to work with. He is very professional and a great communicator. Mike has helped me out a lot and cares about his performance!

  • Review 83 (2019-10-30 - Rating: 5)

    Knowledgeable, professional, and honest. This is a great company that understands that taking care of the customer is the first priority. This is the only company I will use for these services. They are absolutely the best.

  • Review 84 (2019-09-20 - Rating: 5)

    Doug Jenson was professional and sincere. He listened to me rant about my current frustration with delays and offered some helpful suggestions. He would make a good shrink. LOL. Thanks Doug!

  • Review 85 (2017-01-22 - Rating: 4)

    Good experience. Technician did a good job fixing my plumbing problem. Customer service is good. Will use this company again.

  • Review 86 (2018-04-04 - Rating: 5)

    Justin was great, he was very professional. Other companies did not even respond to my inquiries for service, this company showed and provided the service I needed for selling my home.

  • Review 87 (2016-02-14 - Rating: 5)

    Mr. Cueto was very professional and helpful in many ways. Would use this company again. The company actually came out on a Sunday, when no other company would.

  • Review 88 (2018-04-18 - Rating: 5)

    Justin was very professional and resolved our issue quickly, if we werent moving, we would definitely use their services again!

  • Review 89 (2017-07-16 - Rating: 5)

    They were great when my AC quit working. They even moved things around so they could come sooner! I will definitely recommend them to family and friends!

  • Review 90 (2017-06-09 - Rating: 5)

    Very professional. There was a miscommunication on the price. the electrician solved the easy and quick for us. We definitely recommend this company to anyone

  • Review 91 (2015-12-08 - Rating: 4)

    Very friendly service. Felt like an old friend was there to fix the problem. Work was done efficiently! Glad I called this company to get the work done.

  • Review 92 (2019-01-01 - Rating: 5)

    I have tried 2 other companies and have just signed up with House Call Company because the whole experience has been prompt, efficient and follow up and communication is top notch!

  • Review 93 (2017-09-09 - Rating: 5)

    Ive used House Call Company for several projects. Very professional, on time and they take the time to explain what happening and provide options.

  • Review 94 (2017-08-27 - Rating: 5)

    This company is awesome!!!!! The customer service of Sharon and Dean were amazing. Will definitely use them in the future as well!!!!

  • Review 95 (2017-07-13 - Rating: 5)

    Highly professional and courteous! Answered all of our questions and explained everything they were going to do. I highly recommend this company and will be using them again in the future.

  • Review 96 (2020-08-04 - Rating: 5)

    Gunnar was absolutely wonderful and extremely helpful working with my warranty company. Went the extra mile for me.

  • Review 97 (2016-08-03 - Rating: 5)

    Completely satisfied with all services provided. Arrive on time, friendly service, and will make sure youre happy with the services provided. Would absolutely recommend them to a friend.

  • Review 98 (2020-01-24 - Rating: 5)

    Absolutely wonderful people, honest and fair. Very professional and excellent quality work! Great customer service all the way around.

  • Review 99 (2015-05-21 - Rating: 5)

    Very courteous. Mike did a great job identifying the problem with our air conditioning, finding and repairing the refrigerant leak.

  • Review 100 (2019-03-22 - Rating: 5)

    Both technicians who inspected the house were extremely professional, on time, and courteous. I would highly recommend this company!

  • Review 101 (2017-04-07 - Rating: 4)

    Kevin came to the house for a maint checkup right on time. answered all of my questions while he was there. Great tech!

  • Review 102 (2018-03-20 - Rating: 5)

    Great service, great communication. Cannot beat the price, quality, and personality. Dont look anywhere else for renovating your home.

  • Review 103 (2018-02-28 - Rating: 5)

    I am a landlord living out of state. House Call provided the service needed to keep my rental property functioning properly. Fast and friendly service.

  • Review 104 (2020-05-23 - Rating: 5)

    Tech arrived on time, quickly began his work and quickly completed the preventive/inspection service, now Im good for a hot summer.

  • Review 105 (2017-04-27 - Rating: 5)

    Very nice people; prompt, courteous. Keep my A/C and heating systems running flawlessly. Never had a problem.

  • Review 106 (2022-01-12 - Rating: 5)

    So detailed and great listeners. I admire business that feel like you are working WITH them on a project. Highly recommending them

  • Review 107 (2020-06-08 - Rating: 5)

    Gunner provided my bi-annual seasonal check up. He definitely provided the ((((WOW)))) Factor. Outstanding job.

  • Review 108 (2017-09-14 - Rating: 5)

    Excellent professionalism and service in replacing a defective gas line. I would definitely use House Csll Company again.

  • Review 109 (2015-12-02 - Rating: 5)

    He was fast, friendly and knowledgeable! Would recommend Bryant to anyone for home repairs!

  • Review 110 (2017-11-03 - Rating: 5)

    Great and quick service! They are extremely friendly and have great customer service. They also made sure that any and all questions I had were answered. Definitely recommend!!!!!!

  • Review 111 (2017-11-15 - Rating: 5)

    Devon did a terrific job of diagnosing a problem with one of our HVAC units. Well Done, Devon!

  • Review 112 (2018-06-28 - Rating: 5)

    Top notch all the way from first contact with the office personnel and estimator to the actual completion of work!Thank you! Bob Collins

  • Review 113 (2020-07-04 - Rating: 5)

    EXCELLENT service from Dean. P:rompt thorough, professional, courteous. Thanks, Dean!

  • Review 114 (2021-08-05 - Rating: 5)

    They are absolutely great. Very nice people. Very respectful and on time.

  • Review 115 (2020-11-06 - Rating: 5)

    Poor RATING OF 0, They have been contracted out PLEASE get a BA licensed in inspector company we had levels of 338 CO after they left our 🏡 😡

  • Review 116 (2016-08-26 - Rating: 5)

    Bryant was very polite and efficient. Did a great job.

  • Review 117 (2015-06-26 - Rating: 4)

    Fantastic service from the service techs, the scheduling could be better but overall good experience

  • Review 118 (2017-06-05 - Rating: 5)

    Professional, courteous, and prompt. The fiished product exceeded my expectations.

  • Review 119 (2020-07-24 - Rating: 5)

    Very good company to deal with handled our commercial accounts in a timely fashion

  • Review 120 (2015-01-08 - Rating: 5)

    Jeffery M and Matt were fantastic in replacing my hot water heater. They were very professional and lowered my stress levels during the process to completion. Today we will have the coldest day of the year and I will now have heat thanks to them. thanks guys you were great.

  • Review 121 (2019-12-02 - Rating: 5)

    Patrick was very helpful in explaining every step of the repair to me. He came out to diagnose a leak and by the end of the day he had the problem fixed. I did not expect to get a same day repair and was delighted when he informed me that he could be done with all of the work the same day. He also gave me a courtesy call 40 minutes before he came and insured that I was at home. This is a great company with great customer service.

  • Review 122 (2016-09-21 - Rating: 5)

    Wonderful company! Would highly recommend! Very prompt, knowledgeable, professional and clean ( used booties and changed every time coming back inside) Did a thorough inspection, complete with pictures, and planned a course of action with options. I am very pleased that they also handle plumbing, heating and electrical issues in addition to my air conditioning problem. I already have plans to call them for a future upgrade. You wont go wrong with this company!

  • Review 123 (2016-06-17 - Rating: 5)

    I had my water heater replaced by House Call Company. The technician they sent was Bryan C., a great guy with full of knowledge about his job. He started the job with smile and finished with a 100% quality job. Definitely ill call this company again and recommended to everyone who needs service their house. Thank you HCC!! Great job to Bryan!!!

  • Review 124 (2017-01-05 - Rating: 5)

    Our tech was Bryant Cueto and we could not have asked for better service! After we lost our water, he came to the house the day after House Call Company was called and saw what we were going through and made us a priority for the following day and got us our water back! The work he did looks incredible and Bryant, as well as the company, really made us feel important and that is all you can ask for when you are in the situation we were in. Bryant was very professional and he was a really positive person despite everything he was doing in the January weather. If we are ever faced with a situation like that again we know exactly who we would call for the job to get done. Thanks to him we can now shower in our own home again!

  • Review 125 (2016-09-25 - Rating: 5)

    I was in dire straits, with our air conditioning unit leaking outside the overflow tray and the floor beginning to get soaked. I called the company, with whom we have a maintenance agreement, asking if someone could come at once. We had just completed repairs from an earlier overflow, resulting in extensive damage--two stories worth. The very sympathetic woman on duty must have relayed my request as urgent, for within two hours Dean arrived, addressed the leak, lifting the unit off the tray on metal straps, adding a second shut-off valve, and repositioning the tray. My husband and I are grateful to House Call for their courteous, prompt, and excellent service.

  • Review 126 (2018-10-07 - Rating: 5)

    Devon headed our team for a replacement of our HVAC system and did a great job. Devon and his team worked hard to get the new system installed and working perfectly. Thanks also to Dean and Ric for great information on the new system.

  • Review 127 (2017-05-04 - Rating: 5)

    Very helpful and professional. Arrived early and fixed the problem quickly!

  • Review 128 (2019-12-16 - Rating: 5)

    Dean was awesome. He treated my home like his home and recommended the best resolution to replace and install my AC unit. House Call Company is the Best!

  • Review 129 (2017-07-19 - Rating: 5)

    I am in property management maintenance and I called on house call company to help with an A/C issue. Dean not only came out on a Sunday but within an hour , he had diagnosed and rectified the situation. I will use house call for all of my future issues. A+ company, with professionalism ,courtesy, and class.

  • Review 130 (2020-09-30 - Rating: 5)

    Friendly and courteous service. Dean searched until he found a solution to my problem. Great experience!

  • Review 131 (2015-06-06 - Rating: 5)

    Technician was very knowledgeable and respectful. He was also on time and he used his time very wisely. This made my experience with House Call Company excellent. Thank you Matt L. for your service.

  • Review 132 (2021-01-14 - Rating: 5)

    Awesome service! House Call Company was sensitive and responsive to our need and provided a thorough and cost-effective solution! I will never go anywhere else! Thank you Dean!

  • Review 133 (2020-02-17 - Rating: 5)

    This company is amazing. Mr. Thamosson and team are punctual, respectful, courteous, and polite. Those are the words that fits this company all the way around. Thank you Housr Call Company.Truly satisfied customer.

  • Review 134 (2016-01-24 - Rating: 5)

    On time. Responsive and thorough. I appreciate the professionalism in a trade that sometimes gets a bad rep for some of the less than reputable members. I only refer The House Call Company to my clients.

  • Review 135 (2016-04-27 - Rating: 5)

    Bryant was an awesome technician an VERY professional. He went above and beyond what most plumbers would do on a service call. Their prices were inline with other companies that I called and the call center was friendly. I would certainly recommend and use House Call Company again.

  • Review 136 (2017-08-21 - Rating: 5)

    Great experience dealing with the house call company thus far. Im a new home owner in suffolk and had an older ac unit that had trouble keeping the house cool. Had a tech come out and look at it, he was very honest and told me my options and what he recommended. Ended up getting the whole unit replaced with them and couldnt be happier. I feel everyone I have dealt with has been honest and straight forward with me. Install was quick and professional by Alex, unit has been running great!

  • Review 137 (2017-07-18 - Rating: 5)

    Instant service on a Saturday morning after a thunderstorm the night before had caused our AC start capacitor to fail. Dean was there by 8:30am and had us back online quickly. Top service!

  • Review 138 (2016-04-29 - Rating: 4)

    Excellent service. Was able to diagnose the issue quickly and get it fixed. Very clean and Very friendly. Would have been better if he was a giants fan instead of a eagles fan, lol.

  • Review 139 (2020-06-20 - Rating: 4)

    Guther communicated all aspects of the repair. Excellent customer service skills.

  • Review 140 (2017-02-16 - Rating: 4)

    Very happy with the repair that was made. He was very knowledgable and patient with mine and my mothers questions. Thank you Bryant!

  • Review 141 (2015-01-22 - Rating: 5)

    Jeffrey M. the plumbing /heating tech who installed the tankless water heater for my house; is a thoroughly professional and knowledgeable plumbing/heating technician. He readily and completely answered all questions /concerns promptly; demonstrating and elaborating on ALL CONTROLLS / SAFETY FEATURES, pointing out instructions and checks in the owners manual. He insured that the work areas were kept clean and clear at all times and had me inspect the work areas / they were to my satisfaction before departing. His parting comment was Sir, if you have any questions, or concerns, please contact us for a prompt response!.

  • Review 142 (2017-03-31 - Rating: 5)

    Kevin came to do routine inspection and maintenance on our HVAC system. Everything was fine until he ran into a problem. He successfully troubleshooted and corrected what was wrong in short order. Okay!

  • Review 143 (2017-10-12 - Rating: 5)

    Very pleasant, professional and fast! I am so glad my co worker recommended them!

  • Review 144 (2018-04-22 - Rating: 5)

    I had the House Call Company come out to check my HVAC unit for the summer. They were very helpful, easy to work with, and knowledgeable.

  • Review 145 (2016-02-11 - Rating: 4)

    My experience with home call company was pretty good they know what they are doing as a company and a team...Daniel turner has an amazing personality and thats what most companies need keep up the good work

  • Review 146 (2017-04-11 - Rating: 5)

    First floor toilet clogged and leaked water everywhere. Bryant was there within the hour. Fast and Professional would highly recommend.

  • Review 147 (2015-12-02 - Rating: 5)

    Ray did a first rate job; he used good judgement and advised me of the heat and air unit; He was polite and careful not to track the white carpet in my house.thanks, House Call and RayRBA

  • Review 148 (2012-08-08 - Rating: 5)

    Scotty Martz and his team installed my furnace, upgraded the system and also updated and installed additional ducting in my home. They were all very professional, punctional and extremely thorough with the job. The entire evolution took 12 hours and even after a very long day they ensured the job site was cleared and clean. I truly appreciate the workmanship and professionalism and will recommend Thomasson Enterprises in the future.

  • Review 149 (2015-01-09 - Rating: 5)

    Did a great job, quickly, and professionally. Hope he gets a raise....

  • Review 150 (2017-03-23 - Rating: 5)

    Kevin was super friendly, nice and very helpful!

  • Review 151 (2015-12-01 - Rating: 5)

    Ray D was very polite and did a great job.

  • Review 152 (2021-01-20 - Rating: 5)

    Very professional, knowledgeable about his job.

  • Review 153 (2015-08-01 - Rating: 5)

    Quick and professional service for a plumbing emergency.

  • Review 154 (2018-06-25 - Rating: 5)

    Always on time. Always courteous. Always fixes the problem the first time!

  • Review 155 (2018-04-29 - Rating: 5)

    Corey B did a really good job .

  • Review 156 (2018-04-22 - Rating: 5)

    Very professional and explained findings and made recommendations accordingly.

  • Review 157 (2016-04-06 - Rating: 5)

    The repair guy, Bryant, was very professional. He replaced my garbage disposal very quickly.

  • Review 158 (2014-12-29 - Rating: 5)

    Great service quick and extremely professional.

  • Review 159 (2022-08-23 - Rating: 5)

    Great company and customer service!

  • Review 160 (2020-06-07 - Rating: 5)

    Gunnar was fast, professional, and friendly.

  • Review 161 (2016-01-07 - Rating: 5)

    Robert was very professional and knowledgeable.

  • Review 162 (2018-04-08 - Rating: 5)

    House Call company has been very responsive and very professional.

  • Review 163 (2019-04-24 - Rating: 5)

    Excellent service, responsiveness, and quality.

  • Review 164 (2022-04-30 - Rating: 5)

    Plumbing service, valve replacement.

  • Review 165 (2021-02-01 - Rating: 4)

    Work is very professional

  • Review 166 (2021-09-23 - Rating: 5)

    Great honest people

  • Review 167 (2018-05-25 - Rating: 5)

    Excellent service.

  • Review 168 (2018-10-28 - Rating: 5)

    Yeah

  • Review 169 (2018-05-30 - Rating: 5)

    The best of the best

  • Review 170 (2018-02-01 - Rating: 5)

    The way to go

  • Review 171 (2021-01-27 - Rating: 5)

    Excellent service

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