MEP Home Services

Photo of MEP Home Services

Located in Chesapeake, Virginia

Address: 2519 S Military Hwy, Chesapeake, VA 23320, United States

Phone: +1 757-755-4000

Rating: 3.9

Categories

  • Plumber

Comments

  • Review 1 (2024-03-20 - Rating: 5)

    Excellent Service - We have had the same tech each time for cleaning - very polite and explains all that he is doing or has done. I will continue to use them. We get our HVAC unit cleaned 2X a year. Office staff is always very friendly as well. What a great team!

  • Review 2 (2024-03-26 - Rating: 5)

    Great timely hot water heater de-scaling service provided by Willie. He was prompt professional and also addressed a couple of other things that could have caused me problems in the future. Really appreciated his professionalism and addressing all my needs.

  • Review 3 (2024-04-23 - Rating: 5)

    MEP has been servicing our HVAC and tankless water heater for many years. Great service and continuity, the same technicians come every year. They are professional, respectful and on time.

  • Review 4 (2023-11-29 - Rating: 5)

    The office administration is organized and efficient and strives to accommodate customer schedules. The field technicians are organized and provide day of service arrival notifications, are courteous, provide technical information, and always take precautions to keep your property clean. Very satisfied with their service work and recommend.

  • Review 5 (2023-11-21 - Rating: 5)

    Great service and try their best to provide same day if not the next service to their customers. They are truly professional and always has your back when it comes to servicing and repairing home and business HVAC systems. The best service plan I could have purchased, thank you MEP home Service!!!

  • Review 6 (2023-12-09 - Rating: 5)

    When our home was built, MEP installed the HVAC system. I thought they were an out of town contractor who had won the bid for our neighborhood and I didn’t realize they had local offices so I hired a different company to do seasonal HVAC routine maintenance. That was a big mistake.. The other company sent a young man who upsold me every time he came to service the unit. This included convincing me, a retiree, that my 2 year old unit had lost 2lbs of coolant to which he charged me almost $500.00!! My neighbor told me that MEP had a local office and because they installed the unit he had them do all of the routine servicing and maintenance. I called them immediately and set up a contract for regular service at a very reasonable price. I haven’t looked back. The technicians come out, check the unit and have not once tried to upsell me on anything. They are courteous and knowledgeable and clean up after themselves. My most recent visit included a recommendation to clean part of the interior of the unit but he did not make it seem “life or death”. He added it to our next routine visit and gave us a ballpark estimate of what it may cost. I recommend MEP; very professional, knowledgeable and reasonable without the need to upsell the customer. That’s the way to grow and maintain a good business!

  • Review 7 (2023-11-23 - Rating: 5)

    MEP services my HVAC system and tankless water heater. They have a reasonable yearly plan that covers twice a year maintenance on my HVAC and yearly water heater service. They are easy to schedule and the technicians are always professional and explain any issues. I highly recommend MEP.

  • Review 8 (2022-05-09 - Rating: 5)

    I have to say that the person that came out to check on my heating and air conditioning unit was very thorough and seemed very honest about my problem and continued working until my problem on the air conditioner was diagnosed. He was on time, professional and kept his appointments.Im very happy with the services this company provided so far. I give the rating a five star.

  • Review 9 (2023-11-24 - Rating: 5)

    MEP always provides great service!! Eric provided HVAC seasonal service today. He is punctual, professional, and very knowledgeable!

  • Review 10 (2024-02-18 - Rating: 5)

    Technician Eric was professional courteous and explained in a way I understood he did a thorough inspection and did not make me feel rushed.💚💚💚💚✌🏾

  • Review 11 (2023-08-13 - Rating: 5)

    From Kim in the office to Eric and others as technicians, we received offered sound reassuring advice, and prompt service and repair on our AC issue. Thanks MEP!

  • Review 12 (2024-05-23 - Rating: 5)

    Great service, as always. Very professional! Recommend them for sure

  • Review 13 (2024-04-27 - Rating: 5)

    Service technicians for both our AC and are Plumbing are excellent. Very professional on time always make recommendations leave the area clean and provide us the information we need to keep our systems running properly. The staff that answers the phones make sure that youre provided with adequate information as to when theyll arrive and keeping you updated.The companys processes are professional, highly recommend them.

  • Review 14 (2024-04-10 - Rating: 5)

    Awesome intellect and experience! Customer relations are 5 stars!

  • Review 15 (2023-06-29 - Rating: 5)

    Eric and Kim were awesome and very helpful. MEP home were great to work.

  • Review 16 (2024-03-08 - Rating: 5)

    I had the technician Eric service my home for a heating issue and clogged condensate line. This man is superb. Highly recommended.

  • Review 17 (2024-02-02 - Rating: 5)

    Willie was very professional in inspecting our shower and hot water issue.My husband and I love that he did not try to upsale us on repairs once his inspection was done, but rather, he advised us that we just had some home maintenance to stay up to date on with smart homes. Very useful information.We will definitely be returning for his recommended annual tankless water heater maintenance services.Great service!

  • Review 18 (2024-04-25 - Rating: 5)

    Always on time . Clean and thorough doing their work.

  • Review 19 (2023-11-22 - Rating: 5)

    Professional, friendly and competent. Always respectful of my home.

  • Review 20 (2024-01-05 - Rating: 5)

    My home service for both my heating system and my tankless hot water was serviced by two of the finest technicians. I highly recommend MEP for your home needs. Thank you

  • Review 21 (2024-04-01 - Rating: 5)

    I’ve been a customer for years and the employees are simply amazing!!

  • Review 22 (2024-03-21 - Rating: 5)

    Good customer service and support!

  • Review 23 (2023-11-22 - Rating: 5)

    Everything went well. No problems.

  • Review 24 (2024-04-02 - Rating: 5)

    Great customer service as usual !

  • Review 25 (2024-04-25 - Rating: 5)

    Great service!