Acosta Heating, Cooling, & Electrical

Located in Charlotte, North Carolina

Address: 3915 Stuart Andrew Blvd, Charlotte, NC 28217, United States

Phone: +1 704-275-6190

Rating: 4.7

Services

Identifies as women-owned
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-11 - Rating: 5)
I called in to schedule a service and I spoke with Brittany. She is so professional and knowledgeable. She was able to schedule me with ease. It was such an easy process with her. Acosta came out and assured me they would get the job done! Which they did! I am pleased with the work. I would highly recommend!

Review 2 (2024-11-04 - Rating: 5)
Jay from Acosta Electric provided top-notch service when he came to fix our bathroom issue, which had been running non-stop. He did a thorough diagnostic to get to the root of the problem and had it resolved efficiently. Jay’s professionalism and expertise were impressive, and he truly represents the company well. His friendly approach and skill have won us over, and we’re actually switching our service provider to Acosta Electric thanks to him. Highly recommend Jay and Acosta Electric for outstanding service!”

Review 3 (2024-08-16 - Rating: 5)
Great work, quick, professional, really takes the time to walk your property to ensure you get exactly what you need!! Payment plans are awesome and they offer a lot of rebates. Definitely worth a free quote if you need services done!! Very pleased!!!

Review 4 (2024-10-01 - Rating: 5)
I had an excellent experience with Acosta. From the first contact, the team was very friendly and efficient. Technician Kenny stood out for his professionalism and expertise. Not only did he repair the air conditioner in my house quickly and effectively, but he also took the time to explain the solutions in detail and answer all my questions. I highly recommend their services.

Review 5 (2024-10-21 - Rating: 5)
I recently had a phone interaction with Jonathan, and I was very impressed. He was friendly and professional, making me feel welcomed from the start.He answered all my questions about heating and cooling services with great knowledge and clarity, ensuring I understood everything. Additionally, he was efficient in scheduling an appointment that fit my availability.His attentiveness and ability to listen made the call pleasant and productive. Overall, I had a great experience and would highly recommend

Review 6 (2024-11-18 - Rating: 5)
Jose Ramos, our technician, was very informative and did a thorough job of checking our heating system for safety and preventive care.He was very professional and courteous and left everything in order and clean after doing some needed repairs. He made us feel comfortable about asking any questions concerning his recommendations and some additional add ons we were considering. We have been pleased with Acosta’s professional and courteous service as a whole for the past 7 years

Review 7 (2024-10-11 - Rating: 5)
If I ever have any problems again with my unit this will be my go to company. Spoke to Brittany and she was clear and concise with any question or concerns I had. Acosta arrived at my house and had my unit up and running quickly. Forever grateful with how easy and painless the process was compared to other companies in the past

Review 8 (2024-10-11 - Rating: 5)
Called in for a service call & spoke with Brittany. She kindly got me on the schedule and made sure to answer all my questions professionally. Acosta came out within a few hours and fixed the issues. The whole team was very efficient & earned my future business. I would recommend.

Review 9 (2024-10-19 - Rating: 5)
My electrician Jay was absolutely amazing. He took extra time to clearly explain the cause behind the problems we were having with the outlets in our kitchen. We are renting and he also took the time to speak directly with the homeowner to ensure the best resolution for the problem.He was very thorough and also very understanding. He is a credit to the Acosta brand and I could not have asked for better service.

Review 10 (2024-12-12 - Rating: 5)
Shane did an excellent job making sure our heating unit is working correctlyShane has a great personality and relates well with his customers.We are very satisfied with the service Acosta and Shane provided us today.

Review 11 (2024-12-17 - Rating: 5)
Sherri Jones came to do an electrical check up on our house. She was extremely friendly, knowledgeable and thorough. She answered all of our questions and made some great recommendations. We are very happy with Acosta and with Sherri!

Review 12 (2024-10-12 - Rating: 5)
We’ve been a customer for years and they continue to provide great service. Stan was courteous, took the time to answer my questions, and explain the service he would be performing. He left our home just as clean as when he arrived, which is greatly appreciated. He provided a great experience!

Review 13 (2024-10-01 - Rating: 5)
I had an excellent experience with Skylar, the sales manager At Acosta Heating& Cooling] From the moment I reached out for assistance regarding my estimate , Skylar was incredibly responsive and knowledgeable. She took the time to explain my options clearly and provided a detailed estimate without any pressure.During the installation, her team was professional, efficient, and respectful of my home. Skylar even followed up afterward to ensure everything was working smoothly. It’s rare to find such dedicated customer service.

Review 14 (2024-10-01 - Rating: 5)
Skylar M. was such a great help to my family and I. Skylar took care of all of our needs and concerns. The customer service she gave my family and I was incredible. I will definitely keep doing business with this company because of her. I recommend you all the same!

Review 15 (2024-10-16 - Rating: 5)
When your AC goes out its no fun. From start to finish my experience was amazing. When I spoke to Brittany she was able to schedule me in a timely manner and help answer all my questions. Its hard to find great customer service out there. I would definitely recommend Acosta to any of my friends or family.

Review 16 (2024-10-01 - Rating: 5)
I recently had AC unit problemand I couldn’t be happier with the experience. Ricardo was the tech sent out & seemed like he has a lot of experience he was quick to answer all my questions, which made me feel confident in his expertise. He was not only helpful and nice but also took the time to explain everything thoroughly.I felt that my issue was addressed effectively, and my system is now running smoothly. I highly recommend this service to anyone in need of heating and cooling assistance!

Review 17 (2024-10-11 - Rating: 5)
Brittany was polite and professional when I called in this morning. She helped make a difficult situation a little less stressful for me. I am very thankful for the entire Acosta team for promptly fixing my issues. I definitely recommend them for any and every electrical and HVAC concern.

Review 18 (2024-10-21 - Rating: 5)
Contacted Acosta heating and air for a dehumidifier assessment and quote. The rep on the phone and I had some miscommunication but when the tech (Kenneth Cooke) arrived he cleared it all up and was great to work with. Answered all of my questions honestly and was very transparent in the process and pricing. Very happy with the experience!

Review 19 (2024-12-23 - Rating: 5)
Jay H is an electrician through Acosta HVAC. Jay came over as they offer a yearly home examination regarding electrical things. We had some possible projects and possible outlets that bothered us. He was professional and courteous, and extremely friendly with us and our golden retriever dog that would not leave him alone. He ended up helping us switch out some outlets and adding some things and gave us an estimate on a future job. I would highly recommend him. We have enjoyed having a relationship with Acosta since they put in our HVAC unit in the summer. They are great at communication.

Review 20 (2024-10-22 - Rating: 5)
“I ultimately decided to wait on my purchase, but I have to commend Brittany at Acosta HVAC and Heating. Her knowledge of the product was impressive, and her customer service was superb. She took the time to answer all my questions and provided detailed information that made the decision-making process easier. Highly recommend her for anyone in need of HVAC services!”

Review 21 (2024-10-09 - Rating: 5)
I will use Acosta for all of my HVAC needs going forward and will recommend them to everyone I know. Kenny was able to get our system back up, running and cooling in no time. The service was quick and affordable and Kenny explained everything in great detail. 10/10

Review 22 (2024-10-11 - Rating: 5)
Acosta Heating and Cooling provided exceptional service from start to finish! Brittany was absolutely fantastic—professional, knowledgeable, and attentive to every detail. She went above and beyond to ensure everything was perfect, making the whole experience seamless and stress-free. Highly recommend their 5-star service!

Review 23 (2024-10-11 - Rating: 5)
Acosta has been such a great help for the electrical issue I had! I spoke with Brittany for my issue and she was very helpful and was able to send out an electrician quickly! Will definitely be recommending to my family and friends!

Review 24 (2024-10-11 - Rating: 5)
Called in because I was having issues with my heat & spoke with Brittany. She was awesome & deserves a 5 star review. She listened to my concerns & made sure I was taken care of right away. Everyone was so awesome from start to finish. I dont usually write reviews, but I want you to know Acosta is a company you can count on.

Review 25 (2024-11-01 - Rating: 5)
Jake and Shane came to check and service our HVAC, and I was impressed by their kind professionalism and clear explanation of the systems review. One of our daughters was napping and Jake was careful to accommodate that while he was working, which I really appreciate. Great customer service throughout!--Stacy

Review 26 (2024-10-22 - Rating: 5)
I am a fairly new customer of Acosta, but already I am very pleased and satisfied with their services. They have installed 2 new HVAC units at our house. In particular, I would like to commend Stan and Shane Harbeson for their professionalism, thoroughness, and the pride they take in their work. I would highly recommend them.

Review 27 (2024-12-10 - Rating: 5)
Stan McKee was very polite and professional. He explained the service effectively and understandably. He assured me I was getting the best service with my heating and hvac units. I highly recommend Stan McKee in the future.

Review 28 (2024-10-11 - Rating: 5)
Brittany was AMAZING!!!!!!!! Her customer service and knowledge is out of this world. I was debating whether I wanted to go with Acosta or some other competitors, and she sealed the deal for me. Good customer service is rare nowadays, and she reminded me how much better it makes a difficult situation. Thank you Brittany!!

Review 29 (2024-10-10 - Rating: 5)
I had a wonderful experience with Josh I. from Acosta Heating and Cooling during a recent maintenance check. His professionalism truly stood out! He was friendly, knowledgeable, and took the time to explain everything in a way that was easy to understand. I highly recommend Josh for anyone needing HVAC services!

Review 30 (2024-10-01 - Rating: 5)
I’ve never had such great customer service. The client interaction was top tier. All HVAC questions were answered with patience and great knowledge. The product also exceeded my expectations. Which I had no doubts that it would, after such a great conversation with Skylar. I have no complaints. 10/10 would recommend to anyone!

Review 31 (2024-10-10 - Rating: 5)
Daniel Katan gave exceptional service. Absolutely fantastic! Exceeded all my expectations in every way. The quality and attention to detail are unmatched, and the customer service was top-notch. Highly recommend to anyone looking for the best!

Review 32 (2024-10-11 - Rating: 5)
Thank you so much Brittany!! I was so frustrated when my AC went out and she helped me find the best solution and ensured I will be taken care of. She got me scheduled quickly, and the team showed up right on time to fix it. 10/10 I definitely recommend Acosta.

Review 33 (2024-12-04 - Rating: 5)
Our HVAC went out and after multiple price quotes, we went with Acosta. Eric was professional, knowledgeable and not the typical pushy sales type. 6 year Morris Jenkins customer, and after our experience with Eric, we’ll be moving all of our HVAC business over to Acosta. Highly recommend.

Review 34 (2024-10-11 - Rating: 5)
I was having problem after problem but 1 call to Acosta and my luck turned around! I spoke with Brittany who was very professional and got straight to the point and helped me get the service I need in a very timely manor. She really knows her stuff and I’ll definitely be using Acosta for my future needs. A+ from start to finish.

Review 35 (2024-10-12 - Rating: 5)
I called Acosta to find out some information and had the pleasure of speaking to Brittany. She was very knowledgeable and able to answer any questions I had. I would highly recommend Acosta. Especially if everyones customer service is superb as Brittanys. Shes top of the tier when it comes to customer service.

Review 36 (2024-12-11 - Rating: 5)
Daniel was very pleasant and competent. He serviced both of our units in the rain and in the dark. He was quiet and clean when he serviced the inside air handler.

Review 37 (2024-10-01 - Rating: 5)
Skylar came out and gave me a quote on replacing my HVAC system. She wasn’t trying to sell anything but informed me on how the hvac system works and the benefits of replacing my system now before prices increase. She was completely professional and personable. She made sure I understand everything explained and gave all contact info for when I am ready to move forward. Appreciate her customer service, by far THE BEST!

Review 38 (2024-10-11 - Rating: 5)
Called in to schedule my maintenance appointment and had the pleasure of speaking to Britney and I had to leave a review. She was so kind, knowledgeable, and patient with all my questions and you don’t see that much these days. It’s nice to see customer service still exists.

Review 39 (2024-10-01 - Rating: 5)
Acosta heating and cooling did a great job servicing my air conditioning! I am particularly grateful how Marcia was able to walk me through the process and alleviate my concerns. Thank you so much!

Review 40 (2024-10-10 - Rating: 5)
The tech that came out was very professional. He explained the new thermostat in a way I could understand. I love the way I could control the temperature from an app on my phone. If I need someone to come back again I will ask for. Kenny Cooke to be the one to come out. again.

Review 41 (2024-10-22 - Rating: 5)
Acosta service was excellent! I spoke with Brittany and she was very patient explaining everything to me, prices and packages for my whole System, her guidance was great ! was so worry that my air conditioner was broken and about the time they would take to fix it, but everything was fast and easy !I highly recommend them Thank you!

Review 42 (2024-10-12 - Rating: 5)
Jake Moody is the best technician anyone could ask for. I’ve moved now, but I wish I could still see Jake for my maintenance visits . I’d trust him to work on anything in my house. Marseea was also super helpful and informative on the phone.

Review 43 (2024-10-10 - Rating: 5)
I recently had a maintenance check with Josh I. from Acosta Heating and Cooling, and I was thoroughly impressed by his professionalism. He was knowledgeable, efficient, and took the time to explain everything clearly. Highly recommend Josh for any HVAC needs!

Review 44 (2024-08-27 - Rating: 5)
Kenny was very timely and thorough during his visit. He took the time to explain what he was seeing, and recommended actions and future planning. Great follow up and gave me a range of options for next steps without applying pressure. I would welcome Kenny as my technician on a future visit

Review 45 (2024-11-06 - Rating: 5)
Irvin did an excellent job with the heating safety check and reconnecting the flue pipe. He arrived on time and he was very professional. I will recommend Acosta to everyone for HVAC and Electrical services!

Review 46 (2024-12-31 - Rating: 5)
HIGHLY recommend. Andy was insight and helpful. The communication both pre and during the appointment was excellent.

Review 47 (2024-12-09 - Rating: 5)
Connor is an excellent technician.Polite, gave a thorough review of everything he tested and observed.Could not have been a better service call.

Review 48 (2024-10-22 - Rating: 5)
Being fairly new to the region and area, I inquired about ways to save on my electrical and HVAC use more effciently. A friend suggested Acosta Heating, Cooling & Electrical.I spoke with Brittany, and she was so friendly and a great help by informing me of Acosta Heating, Cooling & Electrical skilled technicians so that I can set an appointment for an annual maintenance plan. Brittany also informed me of Acosta Heating, Cooling & Electrical website to find electrical tips during the holiday months.Thank you Acosta Heating, Cooling & Electrical!

Review 49 (2024-10-01 - Rating: 5)
Our home unit was struggling and Acosta HCE arrived quickly. Ricardo was friendly and knowledgeable. He fixed the unit and educated us on maintenance. Great service!

Review 50 (2024-12-20 - Rating: 5)
Steven did our annual check up again today on all our units as part of our Acosta Club membership. He was awesome; total delight. Very knowledgeable, thorough and professional. We love Acosta; always great service!

Review 51 (2024-10-04 - Rating: 5)
My AC broke down in the middle of the summer. I got lots of quotes from many companies that told me they wouldn’t be able to serve me for several weeks.Marcia (spelling?) from Acosta made the effort to get me squeezed into their schedule right away. She was so helpful and kind to me! I even recommended Acosta to my sister when she needed to replace her ac unit.

Review 52 (2024-10-07 - Rating: 5)
We were glad to have Stan come for service today. He was right on time, worked diligently,and got our ac fixed in record time. The whole process was excellent.

Review 53 (2024-08-15 - Rating: 5)
Wanted to take a moment to recognize the whole team that consulted with us and installed our system. Steven, Kevin, Juan and Victor. These guys were all extremely professional and clearly knowledgeable. They were incredibly efficient and were able to do an entire upstairs and downstairs hvac replacement and some new duct work in a single day! We are very pleased with our new Lennox system. I’d like to extend a special thanks to Steven for going the distance to land the sale. He has been a pleasure to work with!

Review 54 (2024-10-10 - Rating: 5)
I felt the need to leave this review because I have had a really excellent experience with Acosta. Specifically with Daniel Katan he was great! He answered all of my questions and helped me clarify everything I needed to know. Thank you again!

Review 55 (2024-11-06 - Rating: 5)
Daniel from Acosta was great! He provided an efficient diagnosis and was super respectful. Will definitely be using Acosta for all my HVAC needs. Definitely recommend

Review 56 (2024-10-01 - Rating: 5)
Spoke to Jonathan to set up my appointment, super quick and helpful with getting me scheduled. I had a few questions that he easily answered and made a potentially confusing call very smooth. Thank you Jonathan!

Review 57 (2024-07-17 - Rating: 5)
It was suggested that I call Acosta when my ac stopped working. Unlike many companies that are bought out, Acosta is still family owned with the values you’d expect when it comes to offering products and services at a fair price. The technician was on time and thorough with his evaluation. I couldn’t be more pleased and highly recommend Acosta!

Review 58 (2024-10-25 - Rating: 5)
Service Tech Carvel Lazo performed my first maintenance check since Acosta installed my system last spring. What can I say? He was on time, thorough, efficient and took time to explain some system features that I wasnt aware of yet. I hope I get him in the future

Review 59 (2024-10-13 - Rating: 5)
Im very pleased with Acostas service. I was having issues with my a/c and I called in and spoke with Brittany. She assured me that my problem would be rectified in a timely manner and it was. I will continue to use Acosta in the future & recommend them if you are having problems with your air.

Review 60 (2024-09-23 - Rating: 5)
Brandon was super quick to find the fix. He also took the time to walk me through what he was doing. He displayed knowledge, efficiency and respect. I would recommend Acosta for electrical service!Follow up September: Sherri came to reassess ongoing issue with dryer outlet - she checked the outlet, the sub panel and main breaker panel as well as the appliance. Her thoroughness and attention to detail was unparalleled! She was also kind and extremely thorough - something very appreciated. I’m confident the issue has been resolved and am so grateful to have worked with Sherri!

Review 61 (2024-10-15 - Rating: 5)
I tend to be very cautious and cynical of companies when in time of need. Thanks to Brittany, from start to finish i have been very reassured. Customer service was exceptional and I would recommend to anyone who has AC issues!!

Review 62 (2024-10-10 - Rating: 5)
I loved how personal attention was given to details. Very friendly employees. Kenny Cooke was great at what he does. I will definitely be calling them back about my other unit for replacement.l

Review 63 (2024-10-22 - Rating: 5)
Called to inquire about a service. I spoke to Brittany and she was professional and sweet. Answered all my questions promptly. Her whole team was professional and took care of my issues. I highly recommend them!

Review 64 (2024-11-26 - Rating: 5)
Called Acosta to take a look at a unit that wasn’t heating and was impressed with the technician (Daniel A) and his willingness to go above and beyond. Because of his effort we now have heat just when things are starting to get cold.

Review 65 (2024-10-01 - Rating: 5)
Ricky Aponte was excellent! He found an issue with our AC system, and was able to rectify it and explain to me the issue. I would highly recommend working with Ricky again in the future

Review 66 (2024-06-18 - Rating: 5)
Acosta was great my Tech Andy was knowledgeable and very helpful. He explained everything to me and provided photos and videos of my AC unit. He did not charge me for services I didn’t need which I appreciate. He went above and beyond. He also helped me set up a maintenance schedule. Acosta was very professional and I highly recommend them.

Review 67 (2024-12-04 - Rating: 5)
Sherri Jones was awesome. She was so knowledgeable. She explained things thoroughly. I wont use another electrician now.

Review 68 (2024-10-31 - Rating: 5)
Kenny Cooke provided exceptional service and showed he genuinely cared about making sure our needs were met. I would definitely recommend him and Acosta to anyone!!

Review 69 (2024-10-01 - Rating: 5)
Very professional company the Tech that helped us (Ricardo) was very helpful and answered all the questions my mom had, which was great cause he is bilingual! Definitely would recommend to anyone thinking about working with them.

Review 70 (2024-10-01 - Rating: 5)
I spoked with Skylar who helped me with all my questions and concerns about HVAC. I will definitely be purchasing a system from them because of the exceptional customer experience I had with Skylar. Also, I will be passing the word of the excellent customer service I received, and make sure everyone knows to shop with Acosta.

Review 71 (2024-10-05 - Rating: 5)
Marcia and her service team are top notch!! Professional, compassionate and fixed my system with urgency!! 10/10 recommend Acosta we had a great experience.

Review 72 (2024-10-01 - Rating: 5)
Skylar was so pleasant to talk to! She helped me all the way through when I lost ac in my home during the storm and gave me peace of mind that I called the right place. Thank you Skylar !

Review 73 (2024-10-02 - Rating: 5)
Acosta has been my go-to for HVAC routine maintenance and repair for over 8 years now. Recent service by Carvel Lazo was top notch. He was knowledgeable, respectful, and thorough.

Review 74 (2024-06-06 - Rating: 5)
Sherri with Acosta electric did a great job inspecting my home’s wiring and junction boxes. She explained all the options and took the time to listen to my goals and questions. I learned a lot. Great representative for the company. Can’t wait to have the work done. She really seems knowledgeable and confident.

Review 75 (2024-06-19 - Rating: 5)
Acosta provided same day service during extreme heat. The technician was very thorough and explained everything clearly. A competitive quote for replacement was provided. Then Juan and Kevin arrived on time and installed the new unit with the epitome of efficiency. The very hot home cooled down in no time. They surpassed my expectation from the excellent recommendation provided by an associate.

Review 76 (2024-05-30 - Rating: 5)
When our air conditioning went out we got a few estimates from several companies. Steve from Acosta came to the house, checked our system and provided us with several options. He was thorough, knowledgeable and very friendly. More importantly he was honest and didn’t try to over sell or pressure us into buying something we didn’t need. The technicians Juan and Kevin were also great. Although It was brutally hot outside they were both very friendly, courteous and professional. We are very happy.

Review 77 (2024-10-24 - Rating: 5)
I called in with a few electrical questions & spoke to Brittany! She was very professional & informative. I will be using them for any future electrical concerns I may have.

Review 78 (2024-10-13 - Rating: 5)
I spoke to Brittany and she was incredibly helpful and friendly. She was easy to talk to and explained everything in professional and knowledgeable way. Very impressive.

Review 79 (2024-12-09 - Rating: 5)
Great service took his time and was very thorough and explained it to everybody in the house. Really appreciate his time would definitely recommend.

Review 80 (2024-08-05 - Rating: 5)
Michael Cook was great to work with regarding our HVAC system. Very professional, knowledgeable and detailed with his findings. Great work.

Review 81 (2024-10-01 - Rating: 5)
I was more than satisfied with the work our technician, Kenny did. He was very professional and patient while he educated us on our unit! Thank you Acosta!

Review 82 (2024-10-10 - Rating: 5)
I don’t normally leave reviews but I’m a new home owner and I reached out to Acosta and spoke to a Daniel Katan. He was patient, knowledgeable and really took the time to help me. I’d recommend their services!

Review 83 (2024-10-01 - Rating: 5)
Great company. We always ask for Ricardo - he makes sure to do a great job everytime, and he is super kind. Definitely recommend!

Review 84 (2024-12-29 - Rating: 5)
Joshua was so awesome!! Got here fast , took care of the issue, explained what happened. Thanks Acosta!!!

Review 85 (2024-07-02 - Rating: 5)
Great service! We have dealt with Brothers and MJ and these guys were great! Would definitely recommend! They sent a picture of technician who would be arriving and sent a realtime area map so you could track his arrival time. They also responded the next day.

Review 86 (2025-01-04 - Rating: 5)
Being new to the area I researched and got multiple estimates - you get what you pay for, and we couldn’t be more pleased. Quality equipment, installed by professionals who take pride in their work, and a great service team (just in case).Joining the Acosta Club in ‘21 was one of, if not the best home maintenance steps we could take. Yesterday’s annual check was another timely and professional service call that fit our schedule and needs.

Review 87 (2024-12-03 - Rating: 5)
Excellent customer service Everytime I contact the office! Every one of the Service technicians are knowledgeable, kind to my pets & patiently answer any question i might ask as well as explaining things so that I can understand!

Review 88 (2024-10-01 - Rating: 5)
Ricardo is beyond amazing! I’ve never met a friendlier tech. He truly cares about his customers and goes the extra mile everytime.

Review 89 (2024-11-30 - Rating: 5)
Connor with Acosta is so kind, professional and knowledgeable. He did a fantastic job with our maintenance check.

Review 90 (2024-07-17 - Rating: 5)
Steve Roman is the most knowledgeable and nicest sales person!! Liked him from the very start. Answered all of our questions and then some. We feel completely satisfied with the service we received. And...we bought a whole new system to be installed within 24 hrs!! Woot woot!!

Review 91 (2024-10-01 - Rating: 5)
Kenny came out to the house and thoroughly cleaned out the unit and explained the recommended actions that will be needed in the future all while not pressuring me into purchasing anything. Great guy and seems knowledgable and confident.

Review 92 (2024-10-02 - Rating: 5)
Kenny was on time and efficient with fixing our unit! He explained the issue clearly and also expressed how important it is to change out our air filters on time!

Review 93 (2024-10-04 - Rating: 5)
Carvel is a pleasant technician, showed up really fast, took his time assessed the problem and explained it clearly. Hes great at his job Thanks!

Review 94 (2024-10-01 - Rating: 5)
Ricardo was great, he is professional and knowledgeable. He took his time and made sure that we understood everything. He’s the best!

Review 95 (2024-10-11 - Rating: 5)
Called for some advise on heating for the winter and talked to Brittany . She was an immense help and truly awesome . Definitely recommend Acosta and ask for Brittany, she’ll help you with what you need !

Review 96 (2024-10-01 - Rating: 5)
Kenny was super helpful with getting our issue resolved recently. Very friendly and he worked quick to get everything fixed. Thanks Kenny!

Review 97 (2024-10-24 - Rating: 5)
Weve been using Acosta for about 10 years. They have always provided excellent service every time! They are highly reliable and I highly recommend this company.Today, Joshua Irias arrived at our home and provided excellent service. Josh provided the semi-annual Fall/Winter maintenance and diagnostics. The reason I think he is an excellent service technician for Acosta is that he explains possible issues in terms for those of us that minimally understand how HVAC systems function, and parts which have a normal wear shelf life before needing replacement.He gives recommendations of repair and replacement of parts based on metered measurements.I have no reason at all to disbelieve any of his recommendations. My guess is that if I took the time to do my own research and fact-check his industry standard readings and metered results, it would indicate that he is trustworthy.I have 100% confidence in Joshuas capabilities. He is a professional!

Review 98 (2024-10-04 - Rating: 5)
My technician was Ricardo. He was very professional and very nice! He explained everything and seemed experienced. Would recommend!

Review 99 (2024-12-06 - Rating: 5)
Acosta takes care of my heating/AC & electrical for 2 houses & 4 heat pumps. Real pros & top notch! Timely, friendly, & thorough

Review 100 (2024-11-08 - Rating: 5)
Today we received excellent electrical work from Jay H. Thanks so much and hope to work with Jay and Acosta again!

Review 101 (2024-12-30 - Rating: 5)
Always great service. Daniel was great. He answered all the questions I had and explained the service he performed thoroughly! As always - Acosta has been great to work with

Review 102 (2024-03-27 - Rating: 5)
Acosta is an amazing company! I couldn’t be more impressed with their professionalism and quality of work. I would highly recommend their services! Special thanks to Andy, James, Irvin and Josh for going above and beyond to quickly get the job done and thoroughly explain the new system to me.

Review 103 (2024-06-04 - Rating: 5)
Thank you Eric for setting us with a mini-split for our sunroom!!! You were extremely thorough with your quote and all the units that were available for us to choose from. We felt confident in your knowledge about each choice and that made us feel great about our final selection. Your smile, ability to answer all our questions, and personal attention was much appreciated! Once we said go, your team executed a fast turn-key installation!Thank you Juan and Kevin for showing up with a smile and such a wonderful can do attitude for our installation. My heart is so happy when service providers respect my home as much as I do. Thank you for wearing booties, and being considerate of our space - cleaning up where you were and making sure we were informed and happy along the way. You answered all my questions and helped me figure out the best ways to drain our system. You didnt just assume where to put the system lines, you asked! I loved that courtesy. You and Kevin are a great team and you were so helpful and cheerful the entire time! WOW!Thank you Victor! You gave me a solution with the elecrical connections that was amazing! You listened to my concerns and problem-solved what we wanted. You went above and beyond and made the entire connection look seamless. We cant even tell where the electrical lines are and that was so great for us since we wanted to be thoughtful about our back patio to not show the electrical lines. Bravo!Cant say enough good things about Acosta and the service we received. So much attention to detail and the customer experience! Thank you for a job well done!

Review 104 (2024-11-21 - Rating: 5)
Connor was very knowledgeable and helpful with very impressive service. I always appreciate the quality work Acosta provides.

Review 105 (2024-03-18 - Rating: 5)
This was first time having my AC checked with this company. Irvin was very experienced, knowledgeable, professional, and had a great personality. He explained the processes, future repair needs, and went over the AC parts in detail. He also fixed my filter latch, so it would be much easier to change my filter every 2-3 months. I really appreciate the experience I had with him and hope to work with him in the future. He deserves a raise! I experienced a very high-quality service! Thank you!

Review 106 (2024-12-01 - Rating: 5)
I had daniel h come out to check out my system he was very kind and told me everything i needed to know i will be using acosta from now on and asking for daniel.

Review 107 (2024-10-25 - Rating: 5)
We hired Acosta to come in and do an electrical inspection at our house. He was great and walked us through everything.

Review 108 (2024-12-24 - Rating: 5)
Irvin was amazing! He did a great job.He had amazing Customer service!

Review 109 (2024-10-30 - Rating: 5)
Carvel was truly excellent and professional. He took the time to service my system and to explain his findings. He also had some suggestions regarding mold collecting on the unit.

Review 110 (2024-10-25 - Rating: 5)
Update: Came to leave a 5 star review and realized I had already left one so just want to give an update to the below. I am in sales and my schedule is tricky, Acosta made every accommodation possible to make it work. Marcia was so easy to talk to and get clarity on timing and Ricardo did my servicing. He was very thorough, gave great suggestions for the longevity of my system and very clean! Highly recommend. HVAC is not something you want to worry about, this is the company you want.Joshua was excellent. Very thorough and made sure my system was running perfectly. He answered all my questions and was very professional.

Review 111 (2024-08-29 - Rating: 5)
Shane arrived on time, completed the required post installation inspection and made some helpful safety additions. Nice, professional texh.

Review 112 (2024-05-16 - Rating: 5)
Eric came to my house for an estimate to replace my AC unit. He was very respectful, knowledgable, and took the time to explain the details to me. He took pictures of my system to show me what I needed and gave me options with pricing. Highly recommended!

Review 113 (2024-06-24 - Rating: 5)
Steven was extremely professional and did everything possible to make sure our installation went off without a hitch! I would highly recommend Acosta to anyone needing an AC replacement!

Review 114 (2024-11-29 - Rating: 5)
He explained everything to me. A gave me great advice is was not about making money it was what was best for me. That was outstanding customer care 👏

Review 115 (2024-02-08 - Rating: 5)
I recently purchased a whole house generator from Acosta and had a great experience! They provided a fair price and great customer service. The team was all knowledgable! They even took the time to explain to us how the whole system works with a demonstration at the power box. We really appreciated the patience and knowledge!

Review 116 (2024-12-03 - Rating: 5)
Jose Ramos did an awesome job. He is also honest. I appreciate him.

Review 117 (2024-10-01 - Rating: 5)
Called into acosta to set an appointment the rep i spoke to was Jonathan, he was great. ask for him for customer support he knows what hes doing

Review 118 (2024-09-07 - Rating: 5)
Steven was thorough, transparent and provided us with best options on how to navigate the problem. I have been a cleint for years and will stay with Acosta.

Review 119 (2024-10-17 - Rating: 5)
Called in to ask some questions about having my central air unit service. Spoke to Jonathan, he was very friendly and helpful.

Review 120 (2024-11-13 - Rating: 5)
Arrived on time. Courteous and professional. Was very informative of services being provided. Appreciated the professional and competent service.

Review 121 (2024-12-13 - Rating: 5)
From what I have experienced I feel that they are good people to work with.

Review 122 (2024-02-12 - Rating: 5)
Acosta sent Josh Lopez to my home to look over my heating and cooling system. Not only was he friendly and kind. He was fair and honest. And thats a rarity today. Instead of pushing the product he took the time to explain to me what I needed and why. This is my first experience with Acosta and I can tell you they are my heating and cooling Agents from now on. Thank you Josh for such a wonderful experience.

Review 123 (2024-12-20 - Rating: 5)
Had a maintenance tech from Acosta come out today Carvel was extremely polite and very thorough.

Review 124 (2024-10-09 - Rating: 5)
Josh Irias was well educated in explaining what the problem was with my Unit he came up with a solution in a timely manner and gave me a reasonable price, now I know who to call for all my HVAC concerns.

Review 125 (2024-10-09 - Rating: 5)
Excellent Service!Josh Irias was on time, friendly, and efficient. Everything was explained clearly, and the pricing was fair.

Review 126 (2024-08-02 - Rating: 5)
The Tech Joshua Irias was professional and very detailed and takes pride in his work. Overall my experience the techs from Acosta have been a pleasure to work with to keep our system running and performing at its best.On 8/2 another tech Kenneth Cooke serviced our HVAC very pleasant individual. Conversational and experienced as well as trustworthy. Our experience with Acosta has been excellent from the start.

Review 127 (2024-10-02 - Rating: 5)
Kenny helped with my less than cool A/C system. I am nice and cool now! Kenny, thanks for the quick professional service!

Review 128 (2024-10-10 - Rating: 5)
Daniel katan has An amazing personality an great customer service he made my experience so easy an he was very insightful. Thank you Daniel

Review 129 (2024-07-30 - Rating: 5)
Eric was amazing we had a great conversation of introduction to start and then he was very informative and direct. He told me upfront what needed to be done and what was not needed

Review 130 (2023-07-23 - Rating: 5)
Acosta installed two mini-splits for us several months ago. The service was outstanding and we are very happy with the installation and service. The team who came out and did all the installation were exceptional!! Everything went smoothly, was on time and the technicians were respectful and professional. They explained everything they were doing at every step.Joe came out for a six month checkup on the units installed. Just like everyone else we have worked with at Acosta, he was professional, helpful, kind and considerate. He was on time and explained everything that he was doing.We really appreciate Acosta and the service and installation that you and your team provide!

Review 131 (2024-06-05 - Rating: 5)
Josh was an amazing service technician. He took the time to explain everything in detail and was so thorough with my system. Wonderful customer service, would highly recommend.

Review 132 (2024-12-11 - Rating: 5)
The Acosta representative, Ricardo Aponte, presented himself very professionally with a friendly personality and excellent communication. He did the annual check on my furnace systems, spending the time to ensure they were in good working order. He finished up and made sure all areas were left clean and closed up. Acosta service continues to impress.

Review 133 (2024-01-30 - Rating: 5)
Steve is absolutely amazing at his job. He was right on time and worked very hard to get the best price for my new heat pump. He’s very knowledgeable and answered all of my questions easily. He was a gem to work with and he really cared about getting me the best product at the lowest price possible!!! Call Acosta today and ask for Steve Roman to help get the HVAC system that best for you.

Review 134 (2024-11-22 - Rating: 5)
Great customer service! Also was on time and fixed are heating issues quickly!! Definitely recommend!!!

Review 135 (2024-11-07 - Rating: 5)
Daniel H recently came to my house to perform a service and he was fantastic. Will look to request him going forward!

Review 136 (2024-11-27 - Rating: 5)
Nov 2024Jacob the Technician was great. He was courteous and helpful.Jan 2024Kenny was fantastic! He made some suggestions about how to keep the compressor from failing again. He was both knowledgeable and personable.Oct 2023Today, Alex came promptly to diagnose the issue with my HVAC unit. It’s the compressor again and he got the part ordered. He also got Acosta to waive the $99 diagnostic fee since I bought this Rheem unit from Acosta in 2020 and this is the second time the compressor has stopped working. More to come.July 2022Dion tried to get my new compressor delivered as fast as he could - thank goodness it took less than a week to arrive. Ricardo and Andy were fantastic yesterday. It took them and another technician a few hours to install the new compressor. Andy even called this morning to make sure I wasn’t having any issues. Thank you Acosta!

Review 137 (2024-12-31 - Rating: 5)
Excellence meets honesty rare but they have it in spades.

Review 138 (2024-07-13 - Rating: 5)
Excellent customer service. Fast and efficient service! Ricardo was very kind, knowledgable, and gave us detaiiled information about the AC issue, he was able to fix it promptly on the spot. Thanks Acosta heathing and cooling for your great service!

Review 139 (2024-09-04 - Rating: 5)
Steve from Acosta Heating and Cooling is very professional and knowledgeable in HVAC systems. I would recommend him for any HVAC needs

Review 140 (2024-11-22 - Rating: 5)
Daniel spent a lot of time in my crawl space ensuring I didn’t have any leaks or mold issues in my duct work. He was very thorough and kind.

Review 141 (2024-11-29 - Rating: 5)
Andy was punctual, knowledgeable, professional and provided great customer service. I would highly recommend them.

Review 142 (2024-03-28 - Rating: 5)
Joshua was thorough and informative. He was friendly and was quick and efficient in getting the work done. We’ve always been impressed with Acosta employees both over the phone and in person.

Review 143 (2024-04-08 - Rating: 5)
Doug, my technicians, was extremely professional, knowledgeable and thorough! He explained everything really well and I didnt feel pressureed or felt like he was trying to sell me something I didnt need. Doug represented Acosta heating extremely well and I will use them again! Hopefully, all their technicians are like Doug!

Review 144 (2024-08-16 - Rating: 5)
Tony was great. He diagnosed our electrical problem and was able to provide repairs same day.

Review 145 (2024-09-13 - Rating: 5)
Winter MaintenanceAndy came out this morning. He did the outside unit, cleaned and check to make sure everything ran smoothly. He came in checked the inside unit, he said everything looked good.He also checked to see if I had any questions or concerns for him. He was very professional and customer focused.

Review 146 (2024-12-20 - Rating: 5)
Replaced our downstairs unit in 2023 and just replaced the upstairs unit this year. ACOSTA offers great financing and when we had an issue with the master panel on the new unit it was replaced and the system was fixed and was up and running. Plus a 5-year warranty. Highly recommend this service provider for installation, repair and quarterly service plan.

Review 147 (2024-05-11 - Rating: 5)
We’ve had 2 AC units and 1 Furnace replaced by Acosta in two separate instances. One whole unit replacement downstairs (ac & heat) in 2022 and our second upstairs AC unit this year. Both times were fantastic service and did an excellent job in a days work. Clean, efficient, responsive. We really enjoyed working with Steve this year who worked his hardest to keep us within our budget. And then our installers Juan and Kevin were fantastic. Super professional and to be honest extremely quiet!! Wouldn’t have even known they were there. We also were able to in both times have our units replaced within 24-48hrs. Overall (with the exception of one instance we had communication issues for a repair issue in 2023 on a unit they had not installed, which they made right) we have enjoyed having our business with Acosta and will continue to use and recommend them!

Review 148 (2024-12-01 - Rating: 5)
I had Daniel come out to check my ac system out he made sure to answer all my questions great tech

Review 149 (2024-08-31 - Rating: 5)
Great professional help. Christian took the extra time to explain and show the issue. He was able to resolve it on the spot.

Review 150 (2024-11-19 - Rating: 5)
Connor did furnace maintenance and was thorough, knowledgeable and explained everything well.

Review 151 (2024-10-10 - Rating: 5)
Daniel is very professional, and proficient in what he’s does. His mannerism is wonderful.

Review 152 (2024-03-06 - Rating: 5)
Juan and the entire team did a great job installing our heating and air conditioning system. We are very happy with everything including the price that we received from Acosta. Thank you all !

Review 153 (2024-06-10 - Rating: 5)
Kenny was prompt, addressed issues with sound recommendations and completed repairs quickly. Very satisfied with Acosta and their techs at this time.

Review 154 (2024-10-13 - Rating: 5)
Had some work done Josh Irias was great even though it was a very hot day to be in the attic!

Review 155 (2024-12-19 - Rating: 5)
Connor was friendly, efficient. Didn’t try to sell me something I didn’t need.

Review 156 (2024-07-21 - Rating: 5)
Technician, Irvin, at Acosta HVAC was excellent. Both systems were serviced and work great.

Review 157 (2024-01-27 - Rating: 5)
Steven was very professional and informative. He explained the repairs with photos and videos. His experience and knowledge was very helpful! Skylar was excellent in explaining my financial options. I highly recommend Acosta for your HVAC service!

Review 158 (2023-06-22 - Rating: 5)
We had the best experience with the entire staff at Acosta. From our beginnings stages with Marcia and Josh to our entire unit being replaced by Steve, Duke & Jamie all within a day. We felt valued the entire time as they made sure that we were informed on our repairs and educated throughout the entire process. They answered all of our questions immediately and were extremely professional. I would recommend them to everyone!

Review 159 (2024-05-27 - Rating: 4)
I have Acosta as my service provider.And they come a couple times a year.This has been a great experience as a person who needed emergency services.I have at home warranty insurance that did not come through, but Acosta did in this emergency situation. They are the best.

Review 160 (2024-12-04 - Rating: 5)
First off, Eric came out to my house a few hours after I called this past Saturday morning. He did a thoroygh inspection of my 24 year old furnace and explained the different options for replacing it (reasonable prices). Chris and Jesus came out Monday morning to remove/replace my old furnace. They completed the job in 3 hrs. and performed diagnostic testing to ensure it was working properly before leaving. They were very professional and did a great job in explaining the actions they performed. I highly recommend Acosta for your next AC/Heating/Electrical repair or replacement.

Review 161 (2024-01-26 - Rating: 5)
Kenny at Acosta was extremely friendly and helpful in coming up with solutions to an issue we were having with our A/C unit. He listened to our problem, investigated, laid out all options and gave his best and honest opinions. We will certainly be using Acosta for any future HVAC/electrical needs if they’re all as friendly and helpful as Kenny.

Review 162 (2024-06-13 - Rating: 5)
Technician took his time in servicing both my systems, he had video of what was going wrong and may need changing down the road. He left invoice on what his recommendations were.

Review 163 (2024-10-01 - Rating: 5)
Jonathan was very helpful in scheduling my appointment. Quick and easy!

Review 164 (2023-12-07 - Rating: 5)
Stan checked our new system today & found it operating correctly. We appreciated his prompt and efficient service. He made one minor repair on our unit’s exterior that took only a few seconds. We recommend Stan highly!DM

Review 165 (2024-11-05 - Rating: 5)
Tony was incredible! He and his team stayed until the job was 100% completed!!!!

Review 166 (2024-02-15 - Rating: 5)
Josh was very thorough with his estimate and answered all my questions satisfactory. I am a retired General Contractor and I felt like Josh had the knowledge of what it took to make everything work. After my wife and I talk over the estimate, we will get back to you as soon as possible.

Review 167 (2024-04-16 - Rating: 5)
Great service. Tony, the electrician that came, arrived on time and kept me continuously informed of what he was doing. Provided options to solve the problem and implemented a quick, clean one. Five stars to him.

Review 168 (2024-07-02 - Rating: 5)
I’m so happy for the amazing job Acosta did at my home today, they checked out every little thing to replace the AC and the cost was couple of thousand less than two different companies trying to charge.

Review 169 (2024-03-04 - Rating: 5)
Steven provided excellent service today. He was professional, showed us pictures of concerns, and clearly explained our options without any hard sell tactics. Highly recommend Acosta.

Review 170 (2024-10-10 - Rating: 5)
Always receive professional, thorough and friendly service. It was great seeing Stan again. Stan is very friendly and polite. He does a great job explaining everything he does and what he observes. Confident that he does a great job.

Review 171 (2023-10-18 - Rating: 5)
My furnace and condensing unit pooped out over labor day weekend. Acosta replaced them within a few days and did a great job! Highly recommend using them. Nice, courteous, and very easy to deal with. Excellent customer service and support.

Review 172 (2024-11-08 - Rating: 5)
Daniel was very knowledgeable and professional on his visit. He gave great advice about future service options and modifications to our existing system including preservation coatings for carbon steep gas piping & UV light Installation.

Review 173 (2024-10-08 - Rating: 5)
They were on time and worked quickly and did a great job. Polite, friendly and efficient.

Review 174 (2024-05-01 - Rating: 5)
Steven Colarusso, the technician that came out to look at our HVAC system was outstanding! He was incredibly through and took time to discuss his findings.We finally found a competent HVAC contractor!

Review 175 (2024-10-01 - Rating: 5)
Kenny does a good job 👍 he es very friendly and professional.

Review 176 (2024-10-01 - Rating: 5)
Awesome customer service, Skylar was amazing with me thank you so much .

Review 177 (2023-09-29 - Rating: 5)
Very polite and courteous, gave me a call that they were on the way and provided a link to see the tech as he headed over to plan my time. Joe was great, took plenty of pictures and gave clear options to fix our problem and discussed both with no bias. 100% giving them my business going forward after having bad experiences with 2 other well known HVAC businesses in Charlotte. No overselling and prices were fair.

Review 178 (2023-01-24 - Rating: 5)
Acosta has been amazing. We replaced our old AC unit using them and from start to finish amazing service and quality work. From the salesman Matt that first came to our home to the techs who installed the ac and thermostat everyone was exceptional. With ac install they did inspections a few months after to make sure everything was working smoothly. They even sent out one of their electricians Tony to inspect the breaker after install. Quality work.Several months later we had an electrical issue (unrelated to ac) and called Acosta back for their electrical service. Tony came out again and diagnosed the issue and repaired the issue. He does quality work and cares about his work. And it shows he tested many things to make sure his initial diagnosis was 100% the issue.I could not recommend Acosta enough and would use them again without hesitation theyre just a great company with exceptional staff who knows their stuff.

Review 179 (2023-12-07 - Rating: 5)
Acosta called to let me know rep would be a little late, which I appreciated. The rep was pleasant and explained the inspection process well. He inquired about any issues with the units they had installed a few weeks back. After inspection he explained one code issue found and how it would be resolved.

Review 180 (2024-08-06 - Rating: 5)
As always, customer service with Acosta Heating and cooling was amazing. Jake was very friendly and professional.

Review 181 (2024-12-04 - Rating: 5)
Awesome estimate experience very thorough and customer service friendly ❣️❣️❣️

Review 182 (2024-10-21 - Rating: 5)
When I called to get some information for hvac services, Jonathan helped me so much. He answered all my questions and helped me a lot.

Review 183 (2023-11-02 - Rating: 5)
Tony Huckleberry came out to my business today on an electrical call. He was knowledgeable, communicative, thorough and willing to be of assistance if we needed anything further from him. I was so pleased with the service, and will definitely use Acosta in the future. Glad to have found them! Thank you

Review 184 (2024-08-02 - Rating: 5)
Wonderful experience with Ricardo Aponte. He came in and work hard to do an excellent, clean and professional job. I will definitely recommend him and the Acosta team to my family and friends.

Review 185 (2024-10-18 - Rating: 5)
Excellent company! Professional services! Affordable! Shane Harbeson is the best!

Review 186 (2024-11-27 - Rating: 5)
We love Victor! He was very personable, professional and knowledgeable. He took his time and fixed the outlets and the breaker. Victor explained everything that needed to be repaired andgave us quotes on the work we needed done in the future. We look forward to Victor doing our future repairs. He is a beautiful soul!

Review 187 (2024-09-18 - Rating: 5)
Electrical Service Technician Jake did a fantastic job. Always a good experience with Acosta. We have been with them for over 18 years.

Review 188 (2024-02-25 - Rating: 5)
Acosta’a representative Jeremy Bumgardner was professional, competent and very diligent on providing us with a proposal and schedule for the replacement of our A/C system in our home. We are very happy that Acosta will be doing this work in our home since we have been engaging this company for over thirty years and we have been very satisfied with their work for us.

Review 189 (2024-10-11 - Rating: 5)
I contacted the company for a service call and spoke with Brittany, who was incredibly helpful. She quickly got me scheduled and took the time to answer all my questions in a professional manner. Acosta arrived same day and resolved the issue promptly. The team was very efficient and has definitely earned my business in the future. Highly recommend!