Emergency Air Heating, Cooling and Plumbing

Located in Chandler, Arizona

Address: 4330 W Chandler Blvd # 1, Chandler, AZ 85226, United States

Phone: +1 602-926-0581

Rating: 4.8

Services

Online estimates

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-03 - Rating: 5)
Gerald L. is attentive, considerate, hard-working, and honest. Also a super nice guy! He took the time to answer all my questions and ensured that I was happy with the cleaning he did to my AC unit. Id have him out to clean and service my AC system anytime!

Review 2 (2024-05-01 - Rating: 5)
This could be a one-word review “AMAZING!!” I was having trouble getting my regular HVAC guy out to address an issue with one of our units. My brother referred me to Emergency Air!! and wow, was I impressed. I called their number in about 6 PM last night. They answered (very politely), took my details down and said someone will get back to me. Within 20 minutes, a super polite and pleasant person called me back to schedule a technician. Much to my surprise, The customer service person said they could send out a technician directly. JP came within the hour and within five minutes diagnosed our issue. He had us back up and running within an hour, all for a very reasonable price! We also signed up for the annual service contract, which Is inexpensive and very comprehensive! Another surprise. Thank you, JP and Emergency Air!

Review 3 (2024-08-13 - Rating: 5)
My last name Lasker at Emergency Air. I recently had new motors installed for my air conditioner and thought they were making a weird noise. Ryan S at Emergency Air has been here before and checked everything. He is always so kind and these guys know their stuff. If you need new or repairs on Air conditioner or plumbing call this company. Ryan, thank you for coming out so late.Anne L

Review 4 (2024-12-09 - Rating: 5)
We were very satisfied with the service with Emergency Air Heating and Cooling. Nick the technician came out to service our heater. He not only told us but showed us what needed to be done, it all made since. He was here for hours, he was very through. We trusted his knowledge. He gave us all the facts on all the issues we had left it to us to decide whether or not to ge a new unit or not. We considered on the facts and decided to get a new unit and glad we did. All the technicians we very knowledgeable and professional. They took pictures of everything, answered all of our questions, very patient with us. Their work ethics were over the top. The company are very fortunate to have these technicians working for them, we give them all 5 stars!! Thank you for a job well done!!

Review 5 (2024-11-07 - Rating: 5)
Gerald Largo did an amazing job and couldn’t be more satisfied with the job he did. I had 2 other companies come and take a look and couldn’t help me like Gerald did. If I could give him more stars I would. He has great customer service & explained a lot of what he was doing and how he fixed it. Definitely would recommend him to a family or friend. Thank you Gerald 🔥💯

Review 6 (2024-11-07 - Rating: 5)
Gerald should be your go to guy for your heating and cooling needs. He was able to come out quickly when we had concerns regarding our AC unit. Gerald was very reliable and patient. He explained to my boyfriend & I everything he was doing during our service and made us feel like we were part of the process. All work was performed expertly and timely. Excellent work Gerald!

Review 7 (2024-11-13 - Rating: 5)
Absolutely a step above the rest. Parker came into our home with respect for our home and our rescue dog. He took his time to asses the situation without diving into quick fixes like we’ve experienced recently. We were in a bind with no heat because of two other technicians taking all of the short cuts to the wrong places. We can now finally say that our unit and control are all working perfectly like they should and set up exactly as they are meant to be. Thank you Parker! We’ll be spreading the word about your excellent work.

Review 8 (2024-09-26 - Rating: 5)
I recently had the pleasure of working with an AC technician (Gerald) who exceeded all my expectations. From the moment they arrived, it was clear they were highly knowledgeable and professional. They quickly identified the issue with my AC unit and explained the necessary repairs in a way that was easy to understand. The technician worked efficiently and ensured that everything was functioning perfectly before leaving. Their attention to detail and commitment to customer satisfaction were truly impressive. I highly recommend their services to anyone in need of AC repair or maintenance.

Review 9 (2024-10-03 - Rating: 5)
I had an ongoing issue with my unit and the first time nothing was found to be wrong. Luis came out and told me the motor in my unit was about to go out. He was very knowledgeable and explained everything to me. He replaced the motor and cleaned my unit as well. Thank goodness I had the warranty it saved me a lot of money. Thank you Luis for your open communication and great work!! I would refer Luis!!! Thanks again Emergency Air for your fast responses as well.

Review 10 (2024-12-22 - Rating: 5)
I really enjoyed dealing with Emergency Air. I especially, appreciated being squeezed-in on such a short notice. Thank you to the office staff and thank you Jovanny for your punctuality and dedication. I also want to thank you for the detailed explanation of all the work performed.

Review 11 (2024-11-19 - Rating: 5)
Emergency Air did our annual service on our furnace yesterday. Isaac Gonzalez was our technician. He was the best tech we have ever had. He explained in very easy terms everything he was doing and showed us the results of his work. He was very pleasant to work with and even helped with a small unrelated item as well. No one but Emergency Air will ever service our system. Hopefully Isaac will be available next year, but we are afraid he will be in great demand.

Review 12 (2024-12-27 - Rating: 5)
Want to give Josh a special thank you he took his time to go over everything explained what was needed to fix our plumbing issue. This man gets 5 stars 🌟 for his professionalism great service and mannerisms!

Review 13 (2024-12-13 - Rating: 5)
Raul did a fantastic job installing a new hot water heater for me. Extremely knowledgeable, friendly, polite and helpful. I’m very happy with the work he did and will call Emergency Air for all my future plumbing needs.

Review 14 (2024-11-16 - Rating: 5)
I thoroughly enjoyed the service Josh provided today. He cleaned my blower wheel that has never been cleaned before and he was able to set me up with system protection to ensure I have the Ultimate piece of mind. Will recommend to everyone and Im requesting him on my next maintenance. Thanks Josh!

Review 15 (2024-11-15 - Rating: 5)
I recently had HVAC work done, and it was excellent! Gerald was professional, knowledgeable, and efficient. They fixed the issue quickly and left everything spotless. My home is now perfectly comfortable, highly recommend their services!

Review 16 (2024-11-11 - Rating: 5)
Best ever, honest, caring and dont try to sell you stuff you dont need. Have had penguin, precision air come out lied to me outright just to make a buck. Emergency Air is not that. Im a senior citizen with limited resources and by gosh these folks took care of my needs without charging me a fortune and in all honesty went way way above and beyond. Issac the ac technician was truly honest, forthright, informative and just a wonderful human being. Emergency Air keep this guy. I am very critical of companies as I have truly been ripped off enough by the big box people. I recommend this company 100 percent. Oh best of all when you call customer service. Someone answers the phone. A real person. I know you need to give this company a try. In my strong and actual use of their services. Give them a call. Great company and employees really care.

Review 17 (2024-10-27 - Rating: 5)
Pedro S did a great job at keeping me informed through each step of the fall HVAC maintenance process. Complete transparency. Clearly enjoys the aspect of constantly learning, as well as educating his customers. Very good disposition. Highly recommend!

Review 18 (2024-11-07 - Rating: 5)
I recently had the pleasure of working with Gerald, and I couldn’t be more satisfied with the experience. From start to finish, he was professional, knowledgeable, and thorough. He was able to explained the issues in a way that was easy to understand, and went above and beyond to ensure the job was done right. Not only did he resolve my HVAC issues efficiently, but they also offered helpful tips to keep my system running smoothly. If you’re looking for a reliable, skilled HVAC technician, I highly recommend him. I’ll definitely be calling them for any future needs!

Review 19 (2024-08-29 - Rating: 5)
I wanted to leave a review for Luis G. (my tech) because he was so professional. He really knew his stuff and was easy to work with. He explained a complicated process to me in a way I could understand and found a solution to replacing my unit (that has unusual requirements) at a very fair price. I recommend Luis G. if youre looking for a tech who is service-oriented, super knowledgeable in his field, and a real problem solver. Youll be as impressed as I was!

Review 20 (2024-10-03 - Rating: 5)
Justice was extremely professional and honest. Did not try to sell me anything I didn’t need. Would highly recommend him to anyone in need of a good plumber!I also had Luis who did my HVAC maintenance. He did a great job, also didnt try to sell me anything, and explained everything in great detail. He even helped me with some other issues I had in the house for free!

Review 21 (2024-11-04 - Rating: 5)
So pleased with the service that we received from emergency Air Heating. And Cooling- - the appointment was made quickly and everyone was extremely pleasant and very helpful- Fernando was extremely pleasant and explained everything he was doing to both my husband and myself! The service was excellent and I would recommend this company to anyone who was looking for help!

Review 22 (2024-11-21 - Rating: 5)
Gerald was informative and honest with the state of our residential HVAC system. He was detailed and answered all questions I had regarding repairs needed. Great to know there’s still honest companies out there! Highly recommended.

Review 23 (2024-11-16 - Rating: 5)
Super satisfied with the service & information provided! This company is great & i highly recommend them to friends or family. Gerald did an excellent job & very polite with any questions or concerns I had. No doubt I would be requesting future services with his company. They make sure the customer is left happy & overall extraordinarly good service!

Review 24 (2025-01-08 - Rating: 5)
Joshua is amazing, very friendly and answered all our questions without hesitation. He’s professional work ethics speaks volumes. GREAT WORK!

Review 25 (2024-08-27 - Rating: 4)
The technicians that came out to replace the newly installed unit (April 2024) after the unit failed did a fantastic job. They answered all questions and showed me the work, which was vastly different from the original installation. Leading up to this replacement the communication with the staff has been subpar. The unit (installed April 2024) was larger than the old one and could not keep our house (1900 sq ft) cool. There were 3 additional appointments to try and remedy the problem. It was the third visit where the technician indicated there was a pinhole leak and that the unit should be replaced, this was on a Friday. I reached out Monday afternoon to find out the plan moving forward and was informed they had not yet reviewed the notes but when they do they’ll be in contact. I called again Wednesday afternoon and was told “the installation manager was very busy and he would get to me when he could”. I called again Friday afternoon and was told the installation manager would call me later. Once he did call, he apologized for the communication I had received up to that point. We discussed the replacement and what needed to happen. If I had not stayed persistent or on top I have no doubt I’d still be struggling with the previous unit. I asked for a warranty manager to reach out to me regarding options and have yet to hear from anyone. The only reason I gave 4 stars was because of the technicians I’ve encountered. Each one has been respectful and courteous to myself and husband. Thankfully the new unit is working as promised.

Review 26 (2025-01-06 - Rating: 5)
Pedro did an excellent job cleaning and maintaining our 2 HVC systems . He Also gave information for when the next maintenance should be done. With the information he gave us we will keep our HVC Systems working for years to come.

Review 27 (2024-07-31 - Rating: 5)
Brian was our technician, Courtney was the rep who did our appt / scheduling on the phone. Both were really great. It’s clear that these are folks who care about their jobs and customer service.Ultimately, Brian fixed our AC issues within 90 minutes. Then he explained the issue and let us consider options. He wasn’t pushy at all, which is why my wife and I will eventually use this company to buy the upgrades and new parts. Easily a 5 star experience all around.

Review 28 (2024-10-10 - Rating: 5)
Gerald did a great job with cleaning out my unit! He seemed very educated and professional! I was also updated on the time of arrival throughout the day. Highly recommend using this company!

Review 29 (2024-10-10 - Rating: 5)
Their technician Josh was fantastic. He came for some maintenance and found some problems but was super clear about what they were, backed it up with pictures and video, gave informative explanations, and worked with me to get some additional discounts. One of the better customer service experiences Ive had.

Review 30 (2024-12-28 - Rating: 5)
I am Mr. Furkin’s neighbor and was there at the time Joshua from your plumbing department came to see Mr. Furkin.Joshua is a true sales person and knows how to handle negotiations.He explained everything thoroughly, and me. Furkin was pleased.Joshua gave me several business cards, when I gave to a neighbor this evening, and the other cards would be distributed to other neighbors and put on the main boardI’ve been a sales all my life and it is wonderful to come across someone like Joshua. Joshua was a fine young man… Let it be known that I had not met Joshua for this evening as I was visiting Mr. Furkin.

Review 31 (2024-08-06 - Rating: 5)
Emergency Air was recommended by a friend, who was extremely happy. I could not ask for nicer or more capable guys who came over to take care of our units and get us set up for an additional install. We were given good notice of an ETA within the time frame originally set. Victor, Fernando and Brad were professional, friendly and very helpful. Weve worked with other companies before, and this one exceeded our expectations! Well done!

Review 32 (2024-10-30 - Rating: 5)
The plumber (Justus) was very personable and explained what he was doing and informed me of the water heater part that needs to be replaced every 2-3 years. He was able to provide the part and labor at I price I could live with and took care of a leak in the overflow. I was very happy with his service.

Review 33 (2025-01-06 - Rating: 5)
We had a leak under our kitchen sink. When I called the lady was extremely courteous and got an appointment right away. Raul was very courteous and professional. He detected the issue and explained to us what needed to be done. He was able to fix the issues with the pipes under the sink and had us up and drip free in no time.

Review 34 (2024-12-28 - Rating: 5)
So glad I signed up for EAs membership. They inspected my heating system as part of those benefits and found it had not been maintained by the previous owner of 7 years. It was a mess and in bad need of service. The Tech, (Frank) spent 2 hours getting the system right and its now in good working order and will run much more efficiently. Nice job!

Review 35 (2024-08-20 - Rating: 5)
The tech and sales employees at Emergency Air were amazing-very professional! Service was professional and quick. We received a service call and had all 3 of our units checked. We received estimates and will be deciding over the winter if we will be doing repairs or replacing our 3 units. thank you!

Review 36 (2024-10-18 - Rating: 5)
We had a weird and hard to figure out issue. He figured it out and is getting everything fixed. Hes very knowledgeable and very respectful. One of the best techs we had. Thank you for helping us out.

Review 37 (2024-10-06 - Rating: 4)
I cannot remember the techs name but he was very friendly and professional. He came at 10 pm and finished at midnight. So, I have to say I was very happy someone was able to come and fix my unit at that time of night. However, after researching the cost of the repairs, I found that I was charged much more than what they should have been. I guess that’s the cost we have to pay for emergency service.

Review 38 (2024-09-13 - Rating: 5)
It started with an ac unit in 2022 and I have never been disappointed with the exceptional service. At I time I call the staff is so nice. The technicians are friendly and considerate. This week I had a plumbing issue and they sent someone out the same day and fixed it swiftly. I am so thankful that I have peace of mind that quality work was executed !

Review 39 (2024-07-23 - Rating: 5)
I noticed my AC stopped working properly around 8pm. I called around and emergency air was the quickest to respond. Russ came out and immediately identified problems with my unit. He answered any question I had. He was polite and very knowledgeable. I greatly appreciate the customer service I received especially at such a late hour. My unit was back up and running that night. I definitely plan on calling emergency air again when the need arises.

Review 40 (2024-12-05 - Rating: 5)
Isaac Gonzales was our Cleaning/Salesman today & seemed to give us a great deal and when he talked to his boos, he kept it on Speaker phone so we could hear the conversation. He was very good & seemed very honest! Marsha Brockwell

Review 41 (2024-10-06 - Rating: 5)
Went online on a Friday, had someone over the next day. What I thought was an easy thermostat job turned into an exploration of what the previous home owner did. David kept at it, got everything set fo me, made sure everything was done right. I had a great first time experience and will be using Emergency Air for my A/C needs. Will recommend to my family.

Review 42 (2024-09-11 - Rating: 5)
Emergency Air was very accommodating and very professional. The people I dealt with were very friendly and polite. The service tech Richard was very knowledgeable and polite. He got our problem fixed in a timely manner, was very easy to deal with.Gerald - did sn awesome job - highly recommend him.

Review 43 (2024-07-06 - Rating: 5)
Isaac arrived on time to do a thorough checkup. He was super friendly, polite and professional. He have it his all and did a thorough checkup. He provided me the information in great detail.Fernando and Isaac arrived next day and did more thorough testing to find all outstanding issues. They spent considerable amount of time to go over the issues in detail and explain the inner workings of the various parts and the system in general.I was more than completely satisfied by their diligence and commitment to provide great customer service. I highly recommend them and emergency air to future customers.Thanks Isaac and Fernando!

Review 44 (2024-12-23 - Rating: 5)
I have always been very satisfied with emergency air. All technicians that have been to my house to service my ac unit always treat me with respect. I am very pleased with the service l have received from emergency air. Wishing you all a very Merry Christmas.

Review 45 (2024-09-20 - Rating: 5)
Frequent appointment reminders. Notification of technician arrival by office and technician. Technicians were thorough, took pictures of each device inspected and explained anything they discovered with recommendation options. They were able to look up my account and review my warranties, etc. Very professional team.

Review 46 (2024-08-22 - Rating: 5)
Kristian was such a great technician. He listened to all of my concerns and made sure to fix the problem that a different company had made. I appreciate the time he took to clean the unit and to make sure I didnt have any other questions or concerns before he left. Highly recommended.

Review 47 (2024-12-23 - Rating: 5)
We love everything about Emergency Air. From the office staff to the technicians, everyone has always been professional, informative, and helpful. We recommend them to everyone.

Review 48 (2024-10-19 - Rating: 5)
Colton arrived on time after calling. Friendly and proceeded right to work. Drained eight year old water heater. Suggested element replacement with new rod. Very professional and thorough. A keeper!!

Review 49 (2024-08-20 - Rating: 5)
Brock and Brad were very professional. They explained and showed me everything that was wrong with my ac unit. Brock was very kind and considerate of my time and my house. I would recommend Emergency Air to all my family and friends. Brad showed all the options to purchasing my new unit. Very professional. Darryl and Dominic came the same day to install my new ac unit, wow they were here fast. Very friendly, knowledgeable and professional. They took great care in installing the unit, making sure the unit was working properly even explaining how to use the new themostat. Great job, thanks so much

Review 50 (2024-09-09 - Rating: 5)
Im grateful to our service tech, David Mendez, who saved the day. Our AC broke down on a Sunday, a day that was going to go well over 100 degrees. The rep who took my call was professional, & we had a response to our home within 30 mins. David got things working quickly, but went above and beyond, discovering a hidden problem with our drainage which was going to keep this happening if not addressed. Im so impressed with his expertise. I recommend this company with total confidence & will make sure our neighbors know about the excellent service.

Review 51 (2024-12-16 - Rating: 4)
Joshua was super nice, straightforward and to the point. Took a tad bit longer than it should have because the company hadn’t made sure he had what he needed for the job.That being said, I’ll always chose Emergency Air for any of my plumbing and HVAC needs!

Review 52 (2024-08-07 - Rating: 5)
Gerald did a great job explaining what was going on with our units and offered reasonable solutions that were affordable. We had an electrical problem not related to our AC unit that he found that was a fire hazard. I highly recommend Gerald and Emergency Air Heating & Cooling and will be considered them when we replace one of our units.

Review 53 (2024-08-22 - Rating: 5)
My AC stop cooling so I reached out to emergency air and they were so quick to respond. They evaluated the issues and gave me options when it came to payment. They were friendly, explained everything in detail and repaired my AC within hours. No Hassle and stress free. No more hot house! I’m completely happy with the service provided. Conveniences is everything to me, especially when you’re super hot and irritable so thank you again. I highly recommend them!

Review 54 (2025-01-01 - Rating: 5)
Jovanny was knowledgeable, friendly, and took the time to explain everything that he was doing. I really appreciate that he acted more like a teacher and less like a salesman.

Review 55 (2024-09-19 - Rating: 5)
David was just super. He was very thorough in his inspection of my a/c systems and informed me of the results. He is very knowledgeable of all parts of the systems and gave me information regarding items going forward. I feel confident in my systems working well. Thanks for all your help.

Review 56 (2024-08-20 - Rating: 5)
Jonathon P. was an absolute delight to work with! I have a tenant in the home and he was so communicative through the process of diagnosing and fixing our issue. My tenant reached out to me separately to say how fantastic he is and how much he seems to enjoy his work! I cannot recommend him or the company enough!

Review 57 (2024-08-19 - Rating: 5)
Pedro was our technician for the units we bought from Emergency Air previously. He was very polite and informative about the work he was doing, very clean in the house. Chris was our salesman today as well, for a new unit we bought for our Casita. We have been using Emergency Air for the past 11 years have been pleased ever since.

Review 58 (2024-07-29 - Rating: 5)
Gerald was really great. He did an awesome job not only making sure I knew what was happening every step of the way but also took the time to understand if we had pets in the house and to make sure he was taking care to keep doors shut and whatnot. Great representative of the business.

Review 59 (2024-09-28 - Rating: 5)
We just had our water heater inspected to see about replacing it and they did an amazing job and turns out we don’t need to replace a 10 year old unit and saved us thousands of dollars! Great company and employees not trying to upsell! I highly recommend this company for AC and plumbing!

Review 60 (2024-08-19 - Rating: 5)
I would like to thank Evi for being so nice and calling me to remind me and telling me about there service. I would like to thank Rush for coming back and forth and checking on us because I air wad our. I would like to thank you guys for sending the most wonderful team out to put the AC in. Scottie, Chance and Brock was the nicest guys. They were very friendly and kind. And I didnt mind them in my home. I would love to thank there supervisor Chris who also was wonderful. Thank you for sending those awesome guys who did a wonderful job.

Review 61 (2024-11-21 - Rating: 5)
Gerald is great! Super detailed, effective at communicating and explaining in detail his work. He’s definitely an asset to the company. He deserves a raise!!

Review 62 (2024-12-03 - Rating: 5)
Thank you, Chris, for the ease and efficiency with which you provided me all the information I needed to make a decision about replacing my dinosaur AC/heating unit. Thank you, Chance and Scotty, for making the big change so effortless on my part. Your great and fun attitudes made the transition much less stressful. You all did a beautiful, professional job, answering all my baby brothers questions and putting up with my husband and yappy puppies with humor and patience. Thank you for making an otherwise stressful situation so pleasant and easy for me.

Review 63 (2024-08-16 - Rating: 5)
Our air conditioner went out, so my husband called Emergency Air. I was amazed at how knowledgeable and patient the technician Gerald was. He checked every part of our unit, diagnosed the issue and answered all of our questions. We had a great experience. If your air goes on the blitz, I strongly recommend this company.

Review 64 (2024-09-20 - Rating: 5)
Gerald is a wonderful service man. He’s so thorough with his inspection of our A/C unit and is able to diagnose the problem immediately. He kept us informed at every step.Isaac is also a wonderful technician and explained about our cooling and heating system in detail. We appreciated that he was on time and very thorough in explaining our needs! Thank you!

Review 65 (2024-11-08 - Rating: 5)
Gerard was great! He was on time, professional, and took care of everything quickly. I highly recommend him and will definitely reach out again if needed!

Review 66 (2024-09-27 - Rating: 5)
Raul was one of the best technicians to service my home. He explained everything in great detail and outlined the options that worked best for me and my budget. Great addition to your team.

Review 67 (2024-09-29 - Rating: 5)
Isaac came in and diagnosed our ac with a couple issues today. He came at the hottest part of the day and worked diligently to diagnose and fix all the issues with our AC. He was polite and courteous and very professional. I will definitely be recommending you guys to every one I can. Thank you Isaac!

Review 68 (2024-11-13 - Rating: 5)
Justice-lives up to his name. We threw a complex leak under patio at him and he helped give us the best solution that would help us pinpoint leak and save $$. Great guy with a lovely Southern accent. MadeMe feel taken care of. .

Review 69 (2024-07-25 - Rating: 5)
Josh M. came out first thing this morning in our time of need he was very sweet and knowledgeable and able to fix our problem fairly quickly. The house was at 90 and we were dying from the heat. The ac unit broke in the middle of the night and I had no idea who to call I was able to schedule for them to come today and first thing this morning they called and told me they were on their way. I would recommend them to anyone in need of a quick and easy ac fix. I have been without ac before with other companies I even went days without ac and being an Arizona native born and raised I only had to spend a few hours this time with out ac thanks to Josh and the people at Emergency Air. Please give them a call the next time you experience issues I am very thankful we did.

Review 70 (2024-08-17 - Rating: 5)
Gerald’s went above and beyond!! The most communicative and friendly technician I’ve ever had! Incredible with pictures, videos, and details. Went above and beyond for every aspect of the job and for my unit. I can’t thank him enough. The most amazing and professional technician there is!! HIGHLY RECOMMEND

Review 71 (2024-10-15 - Rating: 5)
Gerald did a great job servicing both my AC and heating. He was really detailed oriented and took the time to do it right. He was also super courteous, personable and professional.

Review 72 (2024-09-08 - Rating: 5)
Great customer service! Highly recommend this company!!!!David M. Is one of their Emergency technicians and they come in a hurry! Very knowledgeable and thorough.Living in Arizona, you have to have your AC service quickly and this company is incredible!When you need help , trust in them.I truly Highly recommend Emergency Air! Rosemarie Hoffmann

Review 73 (2024-12-01 - Rating: 5)
Michael from the rockstar plumbing team came out promptly to my home and performed a few routine repairs (water leak and toilet issue). I trusted him to enter the home while I was away with my permission. I was updated throughout the appt by the incredible office staff and my plumber. Michael even went above and beyond and inspected a small detail he noticed that would have caused another leak in the near future and went ahead and just took care of it while on site. Scott the plumbing manager was super helpful in arranging the expedited service despite being fully booked on plumbing appts. Price was fair, workmanship second to none. Simply the best company in the valley. Thx EA TEAM AND MICHAEL! 🙏👌👍😊 oh and the dispatchers are just the nicest most friendly people.

Review 74 (2024-08-19 - Rating: 5)
Emergency Air was great to work with! They got someone out early Monday morning when I called them late Sunday night. Our service provider, Isaac, was wonderful! He was extremely knowledgeable, polite, very kind and friendly! Would highly recommend Isaac and Emergency Air!

Review 75 (2024-10-22 - Rating: 5)
Jonathan and Avi were so easy to work with. Avi set the appointment around what time I had. Jonathan then came out and told me from start to the finish what the step are. He showed me pics of my AC unit. Very nice and professional and will use again. Thank you

Review 76 (2023-07-28 - Rating: 5)
I want to thank Emergency Air for coming out to repair my unit on emergency notice. It was an unusual repair, but Pat was able to get the unit back up and running in the 113 degree weather same day! Appreciate the work you all do.A small amount of stucco repair pending, but for now the AC is up and running with no other issues.Thank you PatRegards,Luis

Review 77 (2024-10-24 - Rating: 5)
Fernando was personable, professional and communicated throughout the time he provided service on my units. He came across as conscientious and very knowledgeable, taking the time to explain and answer my questions. I would request Fernando in the future. David

Review 78 (2024-12-16 - Rating: 5)
I give this Business a 10/10!Same day service & Issac was professional, knowledgeable & respectful of our home.We will definitely be recommending to family & friends.

Review 79 (2024-11-15 - Rating: 5)
Gerald did a great job cleaning and prepping my system getting it ready for this cooler season we are rolling into. Would recommend giving a call if you need work done.

Review 80 (2024-11-09 - Rating: 5)
Gerald is a proficient worker. He has a great work ethic and is very professional. He gave us all the options for a solution and we felt heard.

Review 81 (2024-10-28 - Rating: 5)
Gerald is thorough, informative, helpful, I can’t say enough good things about him. I request him because I feel safe with him in my home and I know he will be honest and do a great job.

Review 82 (2024-11-10 - Rating: 5)
Victor was a delight. He provided thorough explanations on our unit and electronic air cleaner. He definitely deserves a prize at the Christmas party. Always a pleasure!

Review 83 (2024-12-27 - Rating: 5)
Great customer service both with scheduling and technicians. Knowledgeable techs explain issues and options. Will continue to use in the future.

Review 84 (2024-10-05 - Rating: 5)
Second time Emergency Air has been out in a month! Jonathon and Gerald were great! Informative, thorough and were to my property in a reasonable amount of time from the time I placed the work order! 👍🏼 Thank you!!

Review 85 (2024-08-22 - Rating: 5)
Good Company with Great service. Replaced our complete Hvac systems with new units and had no issues 3yrs ago. Tech Pedro S. Was professional, courteous, very competent. He was willing to answer any questions about our system or maintenance.

Review 86 (2024-12-16 - Rating: 5)
Broc was very knowledgeable and patient when explaining the A/C system to me. Explained all the pricing very clearly also.Broc came back to do the final inspection. He is so meticulous and thoughtful!!!! He did a wonderful job and I would recommend him to anyone!Thanks Broc

Review 87 (2024-10-23 - Rating: 5)
Gerald was fabulous. Explained everything, great attention to detail, and made sensible recommendations. Definitely a great experience!

Review 88 (2024-08-19 - Rating: 5)
Ryan came out and serviced our 2 units and I cannot recommend Ryan S. and this company more. He cleaned up the systems and gave me extremely valuable feedback on the units.I bought a 1956 home and completely gutted it and did a couple additions to double the square footage. I removed the rooftop unit and got 2 new Trane units to accommodate the new square footage of the home. I did spray foam and ran flex lines in the attic. The new duct system was tricky to design with the additions and changes in ceiling height and tie ins from the old home to the new sections. Ryan let me know that my 2 systems 2 degrees above set points and I do not have enough return air to both units. Things I need to address. This was a very eye opening inspection. STRONGLY recommend these guys.

Review 89 (2024-08-17 - Rating: 5)
Brad was exceptional! One of a kind! I highly recommend this company to anyone! On time and fast service, very personable! Great overall experience! Fixed our HVAC leak and everything is great now!

Review 90 (2024-10-09 - Rating: 5)
Gerald L did an amazing job. He was extremely knowledgeable and went over everything he did to let me know what was involved in the process. He was extremely professional and courteous. 10/10

Review 91 (2024-08-17 - Rating: 5)
Justus was one of the best techs I have ever worked with. He was very personable and straight to the point. He was upfront with pricing and completed all of the work needed timely. I can happily say I received QUALITY work once again FROM Emergency Air Heating and Cooling.

Review 92 (2024-10-07 - Rating: 5)
Chance and Josh came to fix our outside water spicket and quote updating our shower. They were very friendly and answered all of our questions. I’m very impressed with the quality of their service. And looking forward to having my shower updated.

Review 93 (2024-08-20 - Rating: 5)
Kristian, very pleasant and truly understanding. He is patient and does his job with pride and a sense of urgency. I would recommend him to anyone. Thank you Kristian for your hard work and helping me and my family to stay cool and safe😊

Review 94 (2024-10-25 - Rating: 5)
I had service performed today with Josh at Emergency Air, Heating , & Cooling, and I am extremely pleased with the service. Josh came in right off the back and set the expectation as to what he was going to be doing and his communication throughout the entire servicing was phenomenal. He took apart my units, showed me what they looked like, cleaned the blower wheel for both units to a point where they were sparkling like brand new, put everything back together, and then took the time to go through and explain all of the photos and make recommendations to ensure the longevity of my units. I have used this company services for many years, and referred them to clients. I had a couple of Issues about a year ago, but Management immediately got involved and rectified the situation immediately. I would happily rate them a “10” based on customer resolve and quality of service. Emergency Air really goes above and beyond to make sure the customer is satisfied and receives a top-notch experience. Many thanks to Josh for providing amazing service!

Review 95 (2024-12-29 - Rating: 5)
Everybody Ive dealt with has been very polite professional and helpful all the way through the entire process. Youve always heard the term You get what you pay for I believe with this company You actually get quite a bit more.

Review 96 (2024-10-11 - Rating: 5)
Colton is great! Knowledgeable, professional, very kind & patient as well. Thank you for doing our plumbing inspection and fixing us up with a beautiful brand new toilet!

Review 97 (2024-08-10 - Rating: 5)
Weve subscribed to Emergency Airs bi-annual maintenance plan for several years and find it a tremendous value. Our A/C is 9-years old, and with EAs advice throughout the years, its still going strong despite this brutal AZ heat.Yesterdays visit from Service Technician Adam Lowe was an excellent example of their service. Adam was able to efficiently identify an issue I had described to him, testing/confirming the issue and even showed me the old damaged/swollen capacitor versus the shiny new capacitor. That visual made it very easy for this layman to recognize the problem and agree to move forward with the repair. Adams repair even addressed an underlying voltage issue, so win-win!Thanks again Adam for your expertise and professionalism!!!

Review 98 (2024-09-16 - Rating: 4)
After a free HVAC inspection, I was emailed a detailed description with photos regarding the issues in my system. Two other companies before this one did not provide that: they simply wrote a descriptive paragraph on the report/invoice. Theres a reason why this company has been around for 30 years! Thank you very much, Pedro.

Review 99 (2024-10-06 - Rating: 5)
The technician Mark was on time, thorough and did a great job. Diagnosed the problem quickly and we had our AV up and running in an hour. Great guy, great job

Review 100 (2024-10-17 - Rating: 5)
I had Richard over at my home. He was very professional, knowledgeable and courteous. He took a lot of pictures to show me which is nice. Richard did a great job checking the whole system and showing me the specs on how my unit was running. I recommend Emergency Air Heating and Cooling to everyone I know.

Review 101 (2024-11-15 - Rating: 5)
Gerald was very professional and explain everything perfect and understandable. He made sure my A/C was running good before he left I would definitely recommend his services to anyone👍🏽

Review 102 (2024-04-10 - Rating: 5)
I have only written a half dozen or so reviews - ever -, be it exceedingly good or bad, but I felt more than compelled to do so following my visit this morning from Russ with Emergency Air and will post this to both Yelp and Google. Life really is like a box of chocolates because you never know what youre going to get when you have someone perform any service for you no matter what field its in. If something breaks, then you have to pay to fix it and that’s just the way it goes because very little in life is free. However, how we choose to interact with and treat other people and do our jobs is though. So, to simply say that Russ is a nice person, and a good AC technician would be an injustice to him. He was exceptionally courteous, amiable, and knowledgeable. It was evident that he takes great pride in performing his work in such a thorough manner and being able to answer and explain any questions, in great detail too when asked specific follow-up questions. He genuinely cared and that was clearly evident. I would 100% use Emergency Air again with a technician like him. If you need to use an AC service and you’re in the east valley area, give them a call and ask if Russ is available.

Review 103 (2024-12-11 - Rating: 5)
Jrae did great job of servicing our AC unit and explaining everything he was doing yesterday. We rate him very excellent. Marty and Gayle DeWitt

Review 104 (2024-07-05 - Rating: 5)
Pedro, really stood out to us because he was really friendly, easy to talk to and definitely knew his stuff. Our family really appreciate people like that. If all your employees are like that, you guys will have a customer for life. We would give 10 stars to Pedro and the rest of your company if we could. Thank you for the great service.

Review 105 (2024-12-22 - Rating: 5)
Our tech was outstanding she is not just knowledgeable but she is professional and friendly. She took the time to show us the pictured iv her work and explain everything to us.

Review 106 (2024-09-26 - Rating: 5)
Broc and Chris P. were outstanding. Chris Brown and Darion installed the new unit, they were polite, and thoroughly explained every step. Clear communication and super professional! I highly recommend them.

Review 107 (2024-09-08 - Rating: 5)
5 stars for Russ. I wish HE had been dispatched instead, the last three service calls. There would have been 1 call instead of three.Please email us to confirm his being recognized for keeping a customer.

Review 108 (2024-12-11 - Rating: 5)
Gerald did a great job and was extremely helpful! Glad that he was able to help service our AC unit and keep it up and running!

Review 109 (2024-06-27 - Rating: 5)
Gerald was amazing! Courteous, attentive and explained every step they took in troubleshooting and repair. Came same day (within a few hours of initial call) and worked later into the evening to get us up and running. I would recommend this company to anyone!

Review 110 (2024-11-19 - Rating: 5)
Gerald provided professional service in a timely manner. He was very knowledgeable and provided helpful information on how to keep my unit working properly.

Review 111 (2024-07-27 - Rating: 5)
My grandmas ac went out and I found Emergency Air on Google maps and they had a lot of good reviews. They were able to get out to her place in a couple hours and my grandma said Josh was very kind and quickly was able to get the AC running again. He explained to what she needed to do for a long term fix. She was very happy with Emergency Air and asked that I give 5 stars and recognized Josh for helping her.

Review 112 (2024-09-20 - Rating: 5)
Broc was outstanding. We’ve a lot of contractors and by far the best mechanical experience of all time. And the communication from the Emergency Air team is second to none. Broc attention to detail is something I wish even had. He is a really good human being as well.

Review 113 (2024-07-15 - Rating: 5)
Very fast response & the tech Jonathon was communicative and & informative, he did a great job & quickly resolved the issue! Very appreciative for him & the company working so quickly to get my ac running again! Would highly recommend!

Review 114 (2024-10-25 - Rating: 5)
Gerald L. did an amazing job! He was very knowledgeable and helpful. Excellent customer service. I couldn’t thank him enough.

Review 115 (2024-09-23 - Rating: 5)
Justus aka Chance. Awesome southern boy!!! He fixed my water heater. Great explanation of and visuals of exactly what was wrong!!! #Love. It may be a quite spendy, but my boy Justus set me up with a VERY DECENT payment plan!!! See you next year Justus!! Keep working for Emergency Air and Cooling.

Review 116 (2024-10-10 - Rating: 4)
They were very professional, but due to the fact that the only install Carrier products, to expensive for us. That being said, based on our experience we would reccommend Emergency Air.

Review 117 (2024-07-20 - Rating: 5)
I simply cannot say enough about the outstanding knowledge, attention to detail, and quality of work that Gerald Largo provides. He is the only person that I want working on my equipment. He came over and listened to the issues we were having and he jumped right to worked and identified the issue quickly. Provided a detailed explanation and pictures and video of the issue and made the repairs decision easy and quick. GerLd is simply OUTSTANDING

Review 118 (2024-07-09 - Rating: 5)
Gerald did an amazing job listening to our issues with our Nest thermostat shutting off and instead of just thinking it was the thermostat, he did his due diligence and double checked our unit. I had shared that I didn’t want a smart device for my thermostat and he was able to install the non-smart yet durable device. The white glove approach that Gerald provides is one of the many reasons I choose Emergency Air for my HVAC needs. Their office staff is also very pleasant to speak with! Highly satisfied customer!

Review 119 (2024-07-11 - Rating: 5)
Our A/C unit failed on Sunday night around 11pm and I immediately contacted Emergency Air. By 9am Monday morning they had our system back up and running. The techs were beyond informative and made sure I completely understood what the issue was. They provided pictures and a detailed report on the entire system. I am completely satisfied on how they treated us and highly recommend Emergency Air

Review 120 (2024-08-18 - Rating: 5)
Gerald Largo did a very thorough job on making sure my AC is working correctly. He advised exactly what he would be doing throughout the job to the completion of the job with recommendations. He made sure I was happy and satisfied with his work and was very pleasant to work with. Highly recommend Gerald!

Review 121 (2024-08-23 - Rating: 5)
Charlie B did such a thorough and thoughtful inspection and cleaning. While on the job, a haboob rolled through so he finished the work and then volunteered to come back the next day to re-do the freshly cleaned unit. He wanted to be sure it was clean. Thats 5 star service if I ever saw it. Thank you for the great job, Charlie!

Review 122 (2024-12-13 - Rating: 5)
Pedro was very friendly and professional. He thoughly cleaned our AC and did a through maintenance check. Emergency Air is great!

Review 123 (2024-09-02 - Rating: 5)
Always courteous and professional. Ryan thoroughly inspected and cleaned my system. It looks brand new again! So happy to have a maintenance contract with Emergency Air!

Review 124 (2024-07-23 - Rating: 5)
Wow! Thank you for your great emergency service to get our AC working again. We were at your mercy to be honest and helpful and you came through and were fair and reasonable. You tried to get us served in the same day of the emergency and were responsive. When you couldn’t make it, you came first thing the next morning. We appreciate you!

Review 125 (2024-08-19 - Rating: 5)
Jrae great tech, very polite and extremely knowledgeable about my system. Took the time to explain everything that hedid and what may need to be doneIn the future. Would welcome him back again

Review 126 (2024-11-08 - Rating: 5)
Amazing service!! Gerald did a great job explaining what the issue was and assured me he would take care of it. He was so friendly and worked fast!

Review 127 (2024-10-06 - Rating: 5)
Ive been using Emergency Air for several years. This year I had them install a new AC system. The one that came with my house started needing big repairs so I decided to get a new system rather than throw good money after bad. The old system did not seem to be efficient or economical. The 2 installers were great. They were polite, friendly and worked their butts off. They did a great jo!

Review 128 (2024-06-11 - Rating: 5)
Pedro was a gentleman and a scholar! He did such a wonderful job explaining everything, with great detail and pictures. He stayed to make sure the fix he did with the compressor stayed fixed. We wont be looking for any other HVAC services from anywhere else. Well be using Emergency Air Heating and Cooling for a much as they are able to do. Their prices are fair, the work is top-notch, and service is impeccable.

Review 129 (2024-10-01 - Rating: 5)
I have used Emergency Air for the past 3 years and they have always provided great service. Today we had Colton flush and inspect our hot water heater and inside plumbing and install our RO system and he was great! Thank you Colton!

Review 130 (2024-07-28 - Rating: 5)
The service was wonderful. The tech knew exactly what he was doing. He was so friendly and accurate and detailed. I will use them again for any type of service that I need. I highly recommend this company.

Review 131 (2024-08-07 - Rating: 5)
I want to tell you how I Appreciated the work that semper Fi did. at my house we were without air for 8 days in the hottest day . Rambo came in a we ended up buying a new unit. He explained everything so well and they were here the next day to put it in. Isaac and Nick was the installers. They did a wonderful job quick and fast thank you guys so much Harlene Smith.

Review 132 (2024-12-22 - Rating: 5)
Fernando was straight-up with his recommendations, and didnt mind waiting a few days and second opinions for our answer. Everything he said was backed up by others, and they gave us a good deal AND a great warranty. Chris P was VERY helpful and responsive to our needs. Very good people to deal with.

Review 133 (2024-09-27 - Rating: 5)
Welp....I had two very expensive jobs done within the last few months, the customer service from the installers was SUPERIOR. Fernando was first, he was super cool when the air went out. They replaced it the next morning. Had some hiccups but they paid for a hotel. Honestly I was and still am very pleased. Mike came today...I didnt remeber I had a plumbing appointment. Mike was freekin awsome! He even did extra. But he was awesome. They as a company are stellar, and service was even better!

Review 134 (2024-10-30 - Rating: 5)
Not only was Gearld L able to identify the problem with my ac in few minutes he gave options of patching something or replacing it. He gave me up most confidence that he could replace my parts and he did, as well as installed it no time. Huge thank you!

Review 135 (2024-07-25 - Rating: 5)
Our technician, Luis was friendly, professional and explained everything in great detail. I hope we have him as our technician in the future.With technicians like Luis your company will continue to be a great success.AlLitchfield ParkPS: Luis is very respectful as well👍

Review 136 (2024-07-09 - Rating: 5)
Kristian was great, problems were diagnosed within twenty minutes and repairs done within a half hour. He also took the time to confirm with manufacturer if my system is still under warranty. And the office folks I talked to on the phone were very nice and helpful.

Review 137 (2024-09-12 - Rating: 4)
Great service! Only 4 stars because I was told they were coming between 10-2 and at 2:20 I was called and said he’s no more than 20 minutes away. Well 70 minutes later he was here!!! I’m. A time sensitive person and had other people/places waiting on me!

Review 138 (2024-08-04 - Rating: 5)
I can’t thank Broc, Marina, and any other staff ENOUGH associated with this service call. We were desperately in need of an AC repair at my elderly clients home, they expedited this service ticket for him and kept me informed every step of the way while I juggled getting him to a safe place to rest. You’re truly amazing 🤩 at what you do and your teamwork was outstanding!!

Review 139 (2024-07-16 - Rating: 5)
After being without AC for 2 weeks, your technician accurately diagnosed our unit. It took 3 days for you to get my system up and running. I would have chosen Emergency Air first, except when I called on day 1 without air, I was told I would get a call the following day to schedule a tech to come to the house. I...went with a different company, they installed 2 boards and told me it was a pressure sensor that went bad. They never got the chance to install the sensor. Overall, I will wait for Emergency Air to come out, the 24 hour wait would have been preferable to the 2 weeks.

Review 140 (2024-07-29 - Rating: 5)
Our AC hasn’t been getting down below 80 this summer even when the temps are in the low 100’s or below. We had a company come out who charged us to tell us that they couldn’t find anything and that we probably needed a new thermostat. We did that and nothing changed. We had Emergency Air out for a second opinion and had Pedro as our tech. He was great and found several things right away!!!! He gave us 3 options depending on what we could afford to do at the moment and he did the work right on the spot. Today we woke up freezing when normally we couldn’t even sleep with a sheet. Thank you to Pedro for your knowledge and due diligence in finding everything! We signed up for the membership because we trust them to find things that could hinder our AC experience during the hot summers.

Review 141 (2024-10-24 - Rating: 5)
Gerald did a fantastic job. He always goes above and beyond to ensure everything is working well and the customer is happy. If you are his manager I would ensure that you keep him around!!

Review 142 (2024-08-27 - Rating: 5)
Cant say enough about this company! Have used them for several years now. Technicians and office staff are very knowlegable. I especially want to give a shout out to Adam Lowe. What a friendly, thorough and expert technician who goes the extra mile. Adam is a wonderful asset to Emergency Air. The kind of technician you always want on your staff. Thank you, Adam. Thank you Emergency Air for your expert service!

Review 143 (2024-09-16 - Rating: 5)
Wish Emergency Air had been able to arrive sooner (or at least update me more), but Pedro did a great, informative job. Repairs were quick and easily financed.

Review 144 (2024-05-09 - Rating: 5)
Gerald was very professional and knowledgeable. Explained what he was doing in great detail and walked me through his work. Very impressed.Both Gerald and Josh were incredible. My household had several AC/water heater items that needed to be replaced or repaired and they we so knowledgeable and professional. They both took the time to explain everything that needed to be replaced/worked on and I was put at ease with their work. I would recommend these two to all my neighbors for their professionalism and work.

Review 145 (2024-07-15 - Rating: 4)
This is a tough one. I’m grateful they were able to come out so quickly. 10pm on a Friday when it was 115 out and over 100 in my townhouse. My bill was $481 after they honored an online $75 coupon and applied the $89 service call fee to the repair. The tech was very knowledgeable and professional. On the surface it didn’t seem too bad. They replaced 2 capacitors for my heat pump, one was $225, the other $331. My home warranty couldn’t get anyone to come out for a week so I had to get approval for out of network which this company is. They don’t break out parts vs labor which I need for the warranty company. Doing some research, I now understand why. The $225 cap cost $10, the $331 one is $20. I don’t think it was more than an hour to replace both. One was completely dead, the other was out of spec which I have a feeling the warranty company isn’t going to reimburse me for, I’m sure I’ll have a battle there, we’ll see. I get I’m paying for expertise and that it was an emergency. I’m just not sure if I could personally run a business like this with that much labor charge. Maybe it’s industry standard, just seems excessive. I’m going back and forth between 3 and 4 stars. Everything was great other than my perception of a very high labor rate, so I guess 4 stars is fine…

Review 146 (2024-10-25 - Rating: 5)
Excellent service and knowledge of job and products. We so appreciate our technician, Isamar Hernandez and the integrity she brings to the job.

Review 147 (2024-08-16 - Rating: 5)
The services & professionalism provided by Emergency Air & Heating has always been exemplary. Issac Gonzalez, Tech on today’s visit went above the standard level of service & support. Thank you Issac for your honesty & advisement for my AC System.

Review 148 (2024-06-24 - Rating: 5)
Fernando was exceptional! He was extremely polite, courteous and professional from the moment I opened the door to greet him. At the onset of summer in AZ, our AC went out in the middle of the night. By midday the next day, the temps inside the home reached the mid 80’s. Fernando worked tirelessly for several hours in the extreme heat just to ensure that my elderly mother, our animals and myself were all taken care of. Highly recommend Fernando and this company to take care of your central heat and air needs!

Review 149 (2024-11-27 - Rating: 5)
Highly recommend this company. They were on time, very thorough with showing pics, videos and explaining everything. Price was reasonable too.

Review 150 (2024-07-23 - Rating: 5)
Called at midnight when A/C stopped blowing cold air, they were there within an hour and a half. Russ covered his feet as he came in and out of the house. He was very kind and respectful. We had cold air within 1 hr. Definitely recommend!

Review 151 (2024-06-26 - Rating: 5)
Fernando I. was so AMAZING! He went above and beyond to ensure that my air conditioning needs were met. He was very polite and very patient explaining everything to me, as I don’t know much about the function of the unit. Fernando was efficient and kept me informed about everything he was doing. I highly recommend Emergency Air Heating and Cooling. Thank you so much Fernando!Stephanie S.

Review 152 (2024-07-24 - Rating: 5)
Later in the evening I called Emergency Air regarding a plumbing issue. That VERY SAME NIGHT Raul B. was dispatched to my home and fixed us up. He was so kind, knowledgeable and patient with all my questions. Not only was the issue fixed same day, it was fixed by a very capable person. Thank you Emergency Air for all your help!

Review 153 (2024-12-16 - Rating: 5)
Pedro showed up with all the right equipment and went right to work. He quickly diagnosed the problem with our unit and repaired it in less than 1 hour.

Review 154 (2024-08-24 - Rating: 5)
Great experience! Response time was extremely quick. Brad was very personable, informative and definitely made me feel more at ease considering the circumstances. Thank you Emergency Air!

Review 155 (2024-07-25 - Rating: 5)
Adam Lowe came to our home and was very through on what our AC unit needed. He explained every step and everything he did on our maintenance for our AC unit. He check both the outdoor unit and the indoor unit. He recommended some parts for our unit that we needed to avoid any other damage to our unit. He answered any questions we had and was very helpful. I will definitely contact him for any other assistance I may need for my unit. Thank you again Adam!

Review 156 (2024-11-09 - Rating: 5)
This is the 2nd time dealing with Jonathan and both times have been a pleasure. He is very knowledgeable and explained everything in detail. He makes sure we are taken care of and is a pleasure to have. Thanks Jonathan!The Ortiz’s

Review 157 (2024-09-29 - Rating: 5)
Excellent service, great company. Our AC went out during record temps and the technician worked late Saturday night to fit us in and others. Very appreciative!

Review 158 (2024-08-16 - Rating: 5)
JDre, very professional; allowed me to tag along and explained his work in detail. Explained the process and was transparent on preventative measures to take with options.Will have him back anytime; if and when on any HAVAC system issues. Great work sir!Thank you

Review 159 (2024-06-28 - Rating: 5)
Chris & Nick were THE BEST! We had our Furnace AND AC Unit go out on a Friday Morning. They came out Friday, diagnosed the issue, had the solution, and scheduled the repair/replacement for Saturday morning. They offered a credit for a hotel or portable AC units so we could be comfortable until our AC was up and running again! We truly cannot recommend their services enough.

Review 160 (2023-09-27 - Rating: 5)
Jonathan did a good job explaining everything is happening to my unit.He also explained other work very nicely and professional. Just in case I want to get them done.

Review 161 (2024-08-23 - Rating: 5)
Victor was very, personable yet professional. He explained explained everything that he was going to do and then did it. He answered all of my questions. I didnt know that I was eligible for another program that was available and he helped me enroll. Victor is an asset to the company.

Review 162 (2024-08-19 - Rating: 5)
Charles was awesome, he was very cordial and nice. Told me step by step everything that he needed to do and what was needed to be done. I highly recommend him Hes a great asset to this company. And he took great care to make sure my dogs did not get out so I appreciate him for that also.

Review 163 (2024-07-08 - Rating: 5)
Luis was prompt and professional. Explained what was wrong with our air conditioning system. Fixed what he could and then set it up for a later date for a technician to come and finish repairing a slow leak in our system for long term success. He was also friendly and reassuring. Explained the cost etc. We were pleased he was able to fix our problem in a timely manner since we are experiencing extreme heat. Thanks so much.

Review 164 (2024-12-20 - Rating: 5)
Richard explains every issues thoroughly and he addresses as part of his inspection. I appreciate his knowledge and transparency towards customers.

Review 165 (2024-08-31 - Rating: 5)
Evi was very kind and helped dispatch a technician as soon as possible! Luis was very helpful and knowledgeable. He knew what was missing and got to work on it immediately. Very happy with the service today !

Review 166 (2024-11-15 - Rating: 5)
Gerald L. Was sent to my house to help resolve an issue with my AC system. He was very detailed on explaining the process and was able to fix the problem in a fast and skillful manner.

Review 167 (2024-11-24 - Rating: 5)
PARKER Thank you so much for explaining to us what you did , and what we didn’t need yet and what we did need all with PICTURES. We as seniors APPRECIATE this very much .We will tell our friends about your services and about how you explained everything to us .

Review 168 (2024-09-16 - Rating: 5)
The service technician was very nice. He explained things well and showed me every detail about my system, pointing out things that were good and areas the could use service.

Review 169 (2024-10-22 - Rating: 5)
Gerald L was our technician today and he was terrific. Very knowledgeable and explained what was going on with our system thoroughly. Will definitely recommend EAH&C to anyone.

Review 170 (2024-10-12 - Rating: 5)
Gerald was extremely fast, friendly and efficient. Emergency Air always does a great job explaining the problem, documenting, and ensuring that you understand what’s going on and what you’re paying for.

Review 171 (2024-10-10 - Rating: 5)
We were very relieved that Emergency Air was able to help us get our air working in a pinch! Everyone was friendly and knowledgeable and no one seemed pushy! Thank you so much!

Review 172 (2024-11-26 - Rating: 5)
Gerald is the best highly recommend him and the company very detailed . Pay him more money very valuable person. Honest and workmanship is phenomenal

Review 173 (2024-09-05 - Rating: 5)
Kristian was great! He took pictures of my compressor and cleaned the unit which I could see by the photos was pretty dirty. He shared the results of the testing of the unit and explained how the unit should function. I decided to be proactive and set up an appointment for an estimate on a replacement since that day is approaching. He thoroughly answered all my questions and went over the guarantees the company provides. He was responsive to my questions and very easy to talk to! Kristian is extremely professional, honest and provided excellent service!!

Review 174 (2024-08-24 - Rating: 5)
Pedro Sotelo performed annual maintenance of our heating and cooling system on August23, 2024. He was very knowledgeable and explained and showed pictures of our outside and in house system. He did an outstanding job cleaning the outside machinery. He documented some exposed wires in the unit outside that we paid him to repair. He cleaned up after himself after coming down from the attic. He is a very courteous and friendly employee. We highly recommend this company and this technician.

Review 175 (2024-08-18 - Rating: 5)
Isa was great! Very efficient and professional. She explained everything she was doing and what needs to be done. I highly recommend her and Emergency Air!! Many thanks, EJ

Review 176 (2024-12-31 - Rating: 5)
Gerald, excellent service. Explained all as he was going along. Very friendly and informative.

Review 177 (2024-10-14 - Rating: 5)
Our single stage Goodman was barely hanging on and was time for a new system. Had multiple companies come over to give their sales speech and earn my business. Josh came over with his company uniform. Placed shoe covers on before entering my home. Which I really liked. He was kind, explained the different models, the pros and cons of each. Broke down the cost. I was eligible for some savings and rebates which was a bonus. Was also able to sign up for there heroes program. So I know they will take care of my system for the life of it. Scott and Darion installed my new 2 stage Carrier system. They were very nice and professional. Explained the process how they were going to install it. Laid out drop cloth to protect my carpet. Cleaned up afterwards. It was an all day event but happy with the end result. Highly recommend Emergency Air Heating and Cooling.

Review 178 (2024-09-21 - Rating: 5)
Victor was my tech. Very knowledgable, capable, efficient, honest and friendly. He explained to me what was going on with my HVAC system and made professional recommendations. I was given a great deal on pricing and enrolled me in a monthly plan that could potentially save me $$$$. Living in PHX I am always worried about my HVAC but now I can rest easy knowing that people like Victor over at Emergency Air Heating and Cooling got me covered. Thank you!P.S. My AC went out in my home a year or so ago and these guys were the only HVAC company that were willing to come out same day after calling 5-6 other companies. When it’s 110 outside and your AC goes out, it warms up real quick inside. They were literally a life saver.

Review 179 (2024-07-31 - Rating: 5)
Gearld was great. I appreciate his detailed explanation, photos, and the options he provided. I didn’t feel forced or pressured to make a decision. He was able to get our ac fixed and running again. Thank you!

Review 180 (2024-10-14 - Rating: 5)
Pedro explained all the work he was to perform and then thoroughly set about the furnace service. He also explained the importance of using the correct filters and when to replace them. He was friendly, competent and extremely professional. Great job!

Review 181 (2024-11-22 - Rating: 5)
Broc is an outstanding and honest service technician. We called Emergency Air out for servicing and they were great. Can’t say enough about Broc.

Review 182 (2024-07-05 - Rating: 5)
Air conditioner was running continuously but not cooling. Called service provider that we had a contract with but they couldnt show up till 24 hours later. Not acceptable in the near record heat. Called Emergency Air and some with Evi. Very understanding and was told a technician would be out in about 2 hours. Technician was here within the time frame. Russ was knowledgeable, professional and quick to diagnose the problem and gave options with the repair. Russ fixed the problem and we were good to go. So pleased with Emergency Air we signed with their maintenance program. Would highly recommend them!

Review 183 (2024-11-08 - Rating: 5)
Gerald did an amazing job and worked very hard to ensure everything was working and in order. I would recommend him for all my friends and family.