Quality First Service Group

Photo of Quality First Service Group

Located in Castle rock, Colorado

Address: 425 Wilcox St Suite 160, Castle Rock, CO 80104, United States

Phone: +1 720-806-2368

Rating: 4.9

Services

  • On-site services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Electrician
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-07-21 - Rating: 5)

    Carson W. - Carter S - Frank and Sam C. installed a new boiler heating system in our 1970s house - they were awesome and we have heat again, yay! See was the service rep and very helpful and communicated well. Actually, the communication from dispatch and Carson was constant, we were well informed of each step - they worked so hard and long on our difficult system - they were kind, respectful of our space and time! I give each one of them 5 + stars - we really appreciated them and their work!! Well done guys!!

  • Review 2 (2024-06-14 - Rating: 5)

    Earlier this year, we had purchased a water heater through Quality First Service Group, As our water heater was the original, and was approximately 18 years, and long overdue for replacement. The company was prompt and on time. The company did a wonderful job, explaining the situation and presenting our options. As part of the purchase, we selected an inspection of our air conditioner. Cole, from Quality First Service Group, explained what he was going to do to check the air conditioner. He was very detailed in his explanation. He did a wonderful job, checking it and cleaning the unit, and provided options. I would highly recommend Quality First Service Group and Cole. Thank you!

  • Review 3 (2022-05-12 - Rating: 5)

    We had a leak in the Temperature and Pressure valve, it was replaced, and the drain was rerouted with copper pipe to the outside of the building.Brian and Carson worked well together, Brian as the Master Plumber and Carson as his apprentice.The water heater system was throughly checked prior to the gentlemen leaving.

  • Review 4 (2024-11-13 - Rating: 5)

    Plumbing technician Zach Durant was very professional & awesome to work with, providing excellent service at a fair price.

  • Review 5 (2024-06-19 - Rating: 5)

    Estevan R. And Aidan P were very professional in installing our new A/C and furnace unit. They were prompt in responding over the weekend when the unit stopped working and had it installed within a couple of days. Very pleased with the service we received.

  • Review 6 (2024-03-28 - Rating: 5)

    Carson and Estevan were very helpful and professional in the time they were here. They were able to fix the issue we were having in a timely manner and kept us in the loop the entire time! We will definitely be using their services again in the future if need be.

  • Review 7 (2022-04-26 - Rating: 5)

    Thomas and David came by and did a walkthrough for a fix to my shower valve. They originally tried to open the front end so that I didn’t get charged for something that wasn’t needed. They were also going to do a power flush for my drains but something came up and I had to push that work out. They didn’t try and upsale me on something that I didn’t want or need. They were professional, they had to open a hole in my hallway so that they can get to the valve. The hole didn’t cause any negative impact on my hallway and they fixed the shower. They tested and validated all components and verified no leaks. They went above and beyond on validation of leaks on other shower components that they were not contracted for. I would hire them in a New York minute. I have tried other plumbers and waited a year because of the troubles of plumbers and choosing Quality First is a full positive

  • Review 8 (2024-04-17 - Rating: 5)

    Weve been using Quality First for years and always had a great experience. The other day our hot water heater finally reached the end of its life, which we had been expecting because its really old and the previous owner never did any maintenance on it. Thomas came out and quoted us a new one. Then Vince came out the next day and installed the new one, staying until almost 10pm to make sure it was finished and we had hot water again. He even stuck around to explain the new system to me, things to keep an eye on and maintenance that will need to be done over years, and then adjust the water pressure in our house to a better level. Always great service from Quality First!

  • Review 9 (2023-03-18 - Rating: 5)

    We had a plumbing pipe leak. Chris worked on the leak. He was very professional, very calm, and a nice guy. He was an amazing plumber. He worked very hard and was very efficient. He knew what he was doing. He was respectful. Chris is the man and I recommend him to anyone for any plumbing issues.

  • Review 10 (2023-06-13 - Rating: 5)

    I needed a quick job done on my mini split heating and cooling system. Sam C and Carson W not only fixed a problem no one could figure out before them, they helped me clean up and left the job site as they found it just before my guests arrived. Truly above and beyond service, Id highly recommend and will be using them in the future!

  • Review 11 (2024-01-05 - Rating: 5)

    Had a residential boiler stop producing heat. Carson W. was professional and courteous. I appreciate that he was methodical and explained his findings as he troubleshot the issue. He reviewed all the system components to ensure there were no other issues. I will ask for him specifically for future boiler/plumbing needs.

  • Review 12 (2024-01-17 - Rating: 5)

    Zachary D. did a fantastic job with a difficult situation. Our common plumbing between 2 condo units is joined with a “T” instead of a double “Y”. The previous plumbing company snaked from my neighbors condo kitchen sink straight up into my kitchen sink. After they were dismissed and Zachary was called in, he tried diligently to get his snake to go down the “T” instead of across. Failing that, he ran his camera to the “T” from one condo, and his snake from the other condo, while viewing the camera on his tablet. We could watch as he twisted the snake until at last he successfully went down the “T” and cleared the clog.His tenacity, dedication, and inventive thinking saved the day!!! This guy deserves a raise.Highly recommended, gladly would refer to my family and friends.

  • Review 13 (2023-04-12 - Rating: 5)

    I had to have a vent replaced on my roof for the heater. They had come out before winter, then kept having to reschedule due to snow since the work required them to get on the roof. Holly was great and patient each time she called to reschedule. She was very communicative and kept checking the weather. When they finally made it out James, Matt, and Shane did a great job communicating what was going on even when they ran into issues. Given I’m a new homeowner I was nervous about what was going on, but they all were professional and in good spirits explaining what the options were. I just signed up for their membership to have them perform all maintenance. Big thank you to Holly, James, Matt, and Shane.

  • Review 14 (2024-05-11 - Rating: 5)

    We had some plumbing and irrigation problems at our home and Ricky Smith from Quality First was wonderful! He professional and empathetic and went above and beyond in the quality of service! Thank you Rick!

  • Review 15 (2022-01-21 - Rating: 5)

    We had a terrific experience. Brian was on time, very knowledgeable, and helped us figure out what we really needed to do.. He gave us several options and explained in simple terms what was best for us. He completed the service quickly, cleaned up after himself, and was considerate of us throughout. Thank you Brian, and quality first service group. Services like this are not usually this easy to schedule and achieve. Will definitely use again.

  • Review 16 (2024-03-28 - Rating: 5)

    Carson and Estevan were quick and very informative with the issues we had at our property. We appreciated their patience and help with a difficult situation.

  • Review 17 (2022-08-05 - Rating: 5)

    Charlotte was friendly and responsive to our plumbing plight and was able to schedule a same day appointment. She even called to let me know the techs were in their way. Zachary & Chris were prompt, polite, and professional. They cleared the clog in no time and took great care to clean up and put everything away afterwards. Truly a team that puts the customer first abs delivers a quality service. Thank you!!

  • Review 18 (2022-06-09 - Rating: 5)

    We had to have multiple days of repairs not any fault to the company it was our pipes they were very old and out dated but Quality first group was so professional and went out of their way several times to drive sometimes to Denver to find my parts that would work. Matthew was the first guy and he was amazing he stayed late to make at sure we had running water for the night after three day without it. Then Tyler had to bring out another part the next day and worked until it was completed. Thanks to everyone for all the hard work.

  • Review 19 (2023-01-13 - Rating: 5)

    Our water heater had a slow drip from its relief valve. We called Quality First and they had a repairman there within hours. Phil diagnosed the problem quickly and set up a repair for the following day. Gavin and Phil arrived promptly and proceeded to fix the problem quickly, professionally, and with friendly service. I’d definitely recommend them for any plumbing related issues.

  • Review 20 (2022-11-16 - Rating: 5)

    Called on a Sunday morning to make a Monday appointment to fix a couple toilets I was having some issues with. Damen was very nice and set clear expectations. He called again on Monday to let me know the team was on the way. Thomas and David showed up on time and evaluated the situation. They made the necessary repairs and had to make a couple trips to get a part needed that was out of stock at multiple locations. They were both very nice, knowledgeable, and effective. Thank you very much!

  • Review 21 (2023-01-26 - Rating: 5)

    Quality First was great from the people who answered the phone to the Pete the technician who came and fixed my leak in the water heater. Explained the issue and made sure I was satisfied with the results. I’ve used them before and definitely my company of choice for plumbing issues

  • Review 22 (2024-04-30 - Rating: 5)

    I just wanted to thank Frank Tre and Holly for all of their help last week! I have been sleeping better knowing stray a knowledgeable and caring electrician checked the safety and made necessary updates to the electrical system in our old house.

  • Review 23 (2023-11-01 - Rating: 5)

    We had the best experience with the whole team. Carson W. Is efficient, professional and left the work area cleaner than it was when he arrived! Thank you, we won’t go anywhere else for any plumbing!

  • Review 24 (2023-01-18 - Rating: 5)

    Found sewage backup late last evening. I wanted a camera view of the drain pipe to get a final resolution. I called Quality 1st and Brian Schmahl responded. He was totally responsive, knowledgeable, explained every step of his work and solved my problem. I highly recommend Quality First Service Group!

  • Review 25 (2021-05-16 - Rating: 5)

    We had had 3 plumbers out to address an issue before calling Quality First. Thomas was the only one who actually found exactly what the issue was and fixed it. I felt like he was putting himself in our shoes and recommending solutions that would actually help us and that we needed instead of just to make money. Our experience was so good that we joined their club and will recommend to all of our family and friends!

  • Review 26 (2024-06-27 - Rating: 5)

    Chris was great! Understood my problem and presented me with two options. Fair pricing and excellent service.

  • Review 27 (2023-05-22 - Rating: 5)

    Billy was amazing, very informative in letting me know every step of the process. He was so respectful of my home and he did absolutely 5 star quality work. I have used this company before and will never use any other company for the services that they render. Great Job!!!!

  • Review 28 (2022-12-24 - Rating: 5)

    We had a basement pipe burst at 2am on Christmas Eve. Quality First was the only company that answered right away and dispatched someone immediately. We called at least 20 other places. Zachary O came out and did a phenomenal job repairing the pipe in short order. We are so thankful our Christmas wasn’t ruined!

  • Review 29 (2022-08-14 - Rating: 5)

    Answered the phone on a Saturday and did everything to get a tech out. The technician,Phil, was awesome and knowledgeable. He fixed my water heater after getting the part. He even helped answer questions about other plumbing issues on my home. 5 star service all around!

  • Review 30 (2024-05-18 - Rating: 5)

    Gavin M. was extremely professional and efficient in diagnosing and fixing our plumbing issue. Highly recommend!

  • Review 31 (2022-08-29 - Rating: 5)

    Pete Duran is a true professional! He lived up to the Quality First name as he refused to cut corners on quality despite running into a few surprises while installing our new boiler. He clearly takes pride in his work and I would highly recommend!

  • Review 32 (2021-12-01 - Rating: 5)

    Zach D was our service expert today and was all-around excellent! On top of being the utmost professional and explaining what the problem might have been or how it was caused, he was all smiles and had a great attitude. It made resolving the issue an easy-going experience. He is no doubt one of the best, thank you!

  • Review 33 (2022-04-22 - Rating: 5)

    Phil and Tyler did an awesome job installing a natural gas stub for my grill and fixing problems with a natural gas line that a previous plumber had put in. They, along with Jessica kept me informed on the timeline and process and were always very friendly and professional. I highly recommend Quality First Service Group!

  • Review 34 (2022-12-27 - Rating: 5)

    Chris Rivera was very professional and quick. I greatly appreciate how he fixed a pipe issue. He explained everything so that we could easily understand. We will be using Quality First again.

  • Review 35 (2022-08-10 - Rating: 5)

    Came to my home 8/5 for an AC issue. Compressor fan was not running and Quality had it fixed in no time at all! My wife was here so I didnt get the techs name, but she said he tossed the ball for a minute with my very high maintenance Border Collie. GREAT SERVICE, GREAT PRICE, Ill definitely utilize their service again. Dont call the servants at heart guys, who do you think pays for those pretty trucks and commercials? YOU DO!! Call Quality.

  • Review 36 (2021-06-25 - Rating: 5)

    Excellent service! Customer service rep Eve was extremely professional set the appointment Ray the service tech arrived early did a excellent job with the install. Top notch service start to finish. I am happy to say I found a great Plumming company.

  • Review 37 (2022-01-05 - Rating: 5)

    Luke came within a hour of calling!!! He was very nice, courteous, and very professional! He assessed and fixed my backed up kitchen sink pipes efficiently! Thank you Luke for making this late night plumbing problem, not so much of a problem!!! Five stars.

  • Review 38 (2021-12-27 - Rating: 5)

    Zach D and Jacob K we’re great to work with. They completed the task quickly and explained everything that needed to be done. The lady on the phone (I can’t remember her name, sorry) was very kind and helpful. She had Zach and Jacob dispatched quickly.

  • Review 39 (2021-12-24 - Rating: 5)

    Zachary D. was super friendly and timely. Great service. Explained everything in great detail and in layman’s terms on removing a root ball from our sewer line. Thank you also to Danny who helped us set this up on Christmas Eve. Will definitely use again.

  • Review 40 (2022-06-24 - Rating: 5)

    I live in a condo and a few days ago noticed a leak in my ceiling coming from the upstairs unit bathroom. Brian came out today to help and he was on time, kind and friendly, very professional and knowledgeable. He detected the issue almost immediately and fixed the issue to the best he could with the approval from the landlord above me. Thank you Brian

  • Review 41 (2020-05-20 - Rating: 5)

    I had the folks from Quality First Plumbing & Heating come to our home today for a Pre-Season Checkup. No surprised, no upsell, no hidden cost...just professional service at a fair price. Both the AC technician and the Plumber arrived on time, were courteous, respectful and immediately got to work. I got exactly what I paid for and appreciate that these folks are licensed, insured and stand behind their work. Couldnt be happier but I dont want to make another mistake looking for the cheapest price....I want the Best VALUE and that is exactly what I received from Quality First!

  • Review 42 (2022-09-14 - Rating: 5)

    Zach D. was very professional, courteous and gave wonderful attention to detail. With his expertise, my plumping issue was solved quickly and efficiently! I will definitely use Quality First again!

  • Review 43 (2022-08-30 - Rating: 5)

    Once again Quality 1st came to my rescue. As ALWAYS, I am VERY SATISFIED with the prompt response time, professionalism, and friendly service. The service expert, TJ TRUE, was VERY complete and thorough, and I am COMPLETELY SATISFIED with the plumbing repairs he completed in my home today. Thank you TJ!

  • Review 44 (2022-09-19 - Rating: 5)

    Spoke with Angela on the phone and she was able to get someone out that day for my broken waterheater. Brian came out and did a fantastic job and was very honest about what I needed done and not done right away. Will use again.

  • Review 45 (2021-02-11 - Rating: 5)

    Quality first installed our AC unit, and our whole house humidified, and whole house water purification system. I couldn’t be happier with all the services provided. They were profession, they completed the work quickly, and the products are all functioning perfectly. 5/5 will hire again, 5/5 would recommend these products!

  • Review 46 (2022-01-22 - Rating: 5)

    Ray Wamsley and Carson were friendly and fixed our plumbing problem efficiently. They were willing to answer questions and they explained what they were doing and why. All in all, a very satisfactory experience.

  • Review 47 (2022-06-14 - Rating: 5)

    James and Dexter were both so kind, professional and took the extra step to explain everything in great length/detail. I would recommend them to any of my friends and family. They truly went above and beyond our expectations.

  • Review 48 (2022-04-25 - Rating: 5)

    Ray was awesome! My shower drain has been clogged for several days now, and they were able to locate the problem (which is a construction defect and hoa’s responsibility) and fix it right away! Awesome company! Thanks Ray!

  • Review 49 (2024-06-13 - Rating: 5)

    Just posted a review and my fat fingers hit 3 stars its supposed to be 5 star I would give more if I could

  • Review 50 (2021-07-13 - Rating: 5)

    Quality First has made repairs, given me estimates and performed maintenance for both plumbing and HVAC. Extremely professional and courteous Techs: Pete, Daniel, BOTH Thomass , Nate, Brandon, Zach. Their Customer Service Reps (Eve, Chrissy, Emily, Avid and a few other very knowledgeable reps) are always excellent when I speak to them on the phone. They get my questions answered right away. Truly appreciate this company and the fact that they provide both Plumbing and HVAC experts.

  • Review 51 (2023-01-22 - Rating: 5)

    Had some pipes that needed declogging due to a backup. Chris was fantastic - explained all of his thought processes/diagonisis plan, walked me through everything he did, fixed everything, and also gave me some good general home care tips. Fantastic job, thank you!

  • Review 52 (2023-07-14 - Rating: 5)

    Sam got our AC unit repaired even though it was long after his shift was supposed to be over. Also every person we talked to on the phone was super nice. Highly recommend them!

  • Review 53 (2022-01-06 - Rating: 5)

    Ray and Billy did a great job at finding and repairing the hot water pipe with a hole in it behind the drywall. They answered all my questions and explained everything to me. They had it fixed in no time. Everyone was so patient with me including Crystal and Katie in the office.

  • Review 54 (2022-03-22 - Rating: 5)

    Brian & Ray have been AWESOME! I’m having issues with my condo’s sump pump and they are communicating with the HOA so I do not have to (thank the lord), not to mention going above and beyond to make sure we get the best service they can give! If I ever need plumbing services this is my go to company!

  • Review 55 (2023-03-23 - Rating: 5)

    Carson W was friendly and gave us options for our plumbing needs. Showed up on time and did the work well but efficiently. Would recommend!

  • Review 56 (2021-03-02 - Rating: 5)

    The best service we have received, bar none. Helpful, informed and pleasant, Sam and Josh took care of us this time around. We are very satisfied with the several occasions weve required Quality Firsts service, and we havent a single complaint. Great peace of mind knowing they are around.

  • Review 57 (2022-06-23 - Rating: 5)

    Jerry and Dexter were able to diagnose and repair my AC unit quickly and efficiently. Friendly and professional. I’d highly recommend them if your looking for great service.

  • Review 58 (2021-12-31 - Rating: 5)

    Brian came out and assessed my problem. He explained everything and made the needed repair. Lauren called to let me know when Brian would be arriving and I appreciated that. Would recommend!

  • Review 59 (2022-08-18 - Rating: 5)

    They had someone out to our place the next day to check out a water issue we were having in the ceiling. Brad was great. Explained all my options and quickly figured out what the problem was.

  • Review 60 (2023-01-31 - Rating: 5)

    Carson Wells came and replace our sump pump. He was most professional and knowledgeable. Enjoyed working with him.

  • Review 61 (2023-03-28 - Rating: 5)

    I came home and there was a leak and part of my place was flooded …HOA call them out and their response time was amazingly quick. Chris’s repair was effective as well as done in a timely matter, Chris even cleaned up the area.Thank you

  • Review 62 (2024-03-30 - Rating: 5)

    Carson wells did an amazing job saving the day today we are super pleased ! Give this man a raise!

  • Review 63 (2022-05-18 - Rating: 5)

    Shane, dexter, and Emilio came to my apartment complex to do all the AC units. There are tons. They were professional, courteous of not only my belongings but me and my pets, and efficient. I’m glad my complex used this company!

  • Review 64 (2022-02-03 - Rating: 5)

    Always a good experience with Quality First. T.J. And Ray M inspected our very old plumbing, pointed out some potential problems, and offered a cost effective solution.

  • Review 65 (2022-11-16 - Rating: 5)

    Carson W did a great job. Knowledgeable, professional, prepared and was able to finish the job quickly. Very good communicator as well.

  • Review 66 (2023-03-29 - Rating: 5)

    Had a problem with hot water in my tub and within an hour of arrival my technician brad had diagnosed the problem, given me a cost and replaced the damaged part. Very professional and informative, definitely appreciate his help.

  • Review 67 (2022-10-17 - Rating: 5)

    Thomas made this Friday a great one. Installed a new water heater and explained how important it is to have hot water. 10/10 would recommend

  • Review 68 (2024-04-06 - Rating: 5)

    Carson did a great job. Clear communication and quick service!

  • Review 69 (2022-06-10 - Rating: 5)

    Pete D. was professional and very knowledgeable. If you have plumbing needs, contact Quality First - they have real plumbers and inspectors

  • Review 70 (2021-05-29 - Rating: 5)

    John was prompt, on time appointment, went the extra mile to find hard to get supplies and performed the service professionally. Kristi set up the call and kept us posted. Great service overall

  • Review 71 (2022-05-17 - Rating: 5)

    Very professional, well organized and they completed the maintenance in a timely manner. Emilio, Shane, and Dexter were the text it took care of servicing the AC unit.

  • Review 72 (2024-04-27 - Rating: 5)

    Vince, Carter and Thomas were professional, and did a great job!

  • Review 73 (2022-10-27 - Rating: 5)

    Had both T.J and Brad out on two different days to work on clogged drain and a leak. Both did a great job.

  • Review 74 (2021-06-17 - Rating: 5)

    John arrived on time (next day service) and repaired a water leak and replaced a valve. We are very happy with the professional service.

  • Review 75 (2022-07-14 - Rating: 5)

    Had some AC issues and Phil came to the rescue. He was punctual, efficient, clean, and knowledgeable. Thanks again!

  • Review 76 (2022-06-03 - Rating: 5)

    TJ and Chris were very professional and quick. I will be calling Quality First next time!!

  • Review 77 (2024-03-26 - Rating: 5)

    Carson and Josh were a great team! I had an emergency and they came within 30mins. They were kind, professional and explained all that needed done. Carson was back today to finish the work. It looks so nice. Every bit of cleanup was done also. I love Quality 1st and their choice of crew is always commendable.

  • Review 78 (2022-09-03 - Rating: 5)

    Billy was awesome on time skilled and fixes the problem quickly. Thank you so much for getting this done on the holiday weekend.

  • Review 79 (2022-03-05 - Rating: 5)

    Luke was awesome, very professional and explained everything that he was doing to repair my issues.

  • Review 80 (2024-06-12 - Rating: 5)

    Carson and Josh perform a great job 👍Thank you.

  • Review 81 (2022-06-09 - Rating: 5)

    Detected problem quickly and repaired promptly. Cleaned up area well and were very courteous. 5 stars for sure.

  • Review 82 (2022-11-18 - Rating: 5)

    Brad was prompt, polite and very knowledgeable. Highly recommend Quality First!

  • Review 83 (2022-06-20 - Rating: 5)

    James and Dexter were very helpful. They explained everything very clearly. Friendly and efficient.

  • Review 84 (2024-04-20 - Rating: 5)

    Carson is great! Thanks for replacing our water line.

  • Review 85 (2023-06-30 - Rating: 5)

    Highly recommend quality first! They sent Carson W to look at my AC unit (wasn’t cooling) and my leaking sprinkler system (PVB) and within minutes he diagnosed everything, presented me my options, and got everything taken care of. Carson was very knowledgeable, very thorough, and very efficient. Quality first will definitely have my business in the future, especially if they keep employing techs like Carson! At his age, he has a bright future ahead of him. Ask for Carson, you will not be disappointed!

  • Review 86 (2023-07-22 - Rating: 5)

    Carson came and installed a new ac unit. The whole process was easy and fast. Quality First did a great job communicating and they were very responsive. I had questions about financing and they called back within 24 hours. Carson was very professional and let me know what he was doing and how long it would take.

  • Review 87 (2023-01-25 - Rating: 5)

    Chris was really helpful and friendly. Everything works perfectly now!

  • Review 88 (2022-03-31 - Rating: 5)

    Billy was fantastic and help re assure the resistant that the job was done correctly

  • Review 89 (2022-02-03 - Rating: 5)

    Brian and Fernando were professional, thorough and informative. Quality service!

  • Review 90 (2024-06-29 - Rating: 5)

    Very professional

  • Review 91 (2021-12-20 - Rating: 5)

    It was a really great experience. Zach D. & Jacob K -1. Showed up early -2. Were both very knowledgeable about the problem at hand -3. Talked it out with me to make sure I understood all aspects including price so there were no surprises before they started 4. Worked CLEAN and fast.I would absolutely use this service again!

  • Review 92 (2022-07-02 - Rating: 5)

    Billy was top notch. He was Professional and personable. Billy fixed the problem and ensured there was nothing else going on before he left. Would absolutely request his help in the future. Thank you!

  • Review 93 (2022-05-04 - Rating: 5)

    My experience with Quality First was excellent! Emily was kind and cheerful on the phone, and she dispatched a plumber to us immediately. Our plumber, TJ, was professional, explained everything, answered all of my questions, and had the parts on his truck. He fixed the leak in about an hour and just was fantastic! I will definitely call Quality First for any future plumbing issues.

  • Review 94 (2022-09-07 - Rating: 5)

    Last year (2021), Pete Duran installed a new water for us to replace our non-operational one. He did a fantastic job and he did the jobs by himself. I have been negligent in reviewing that installation. All I can say is that Pete did a really good job.Leap to this year (2022). For the last couple of months the pilot light in the water heater was going out. Annoying! I thought it might be due to the high winds that have been occurring in Lone Tree. Tried a couple of things but to no avail. Called Q1, talked to Damen and Charlette go me on the schedule right away.On the day of the appointment, Pete and Brian showed up. After telling them about the problem, I approved them to do a full diagnostic on the heater. Results? Nothing wrong with the heater.Turns out that my combustion air intakes were installed incorrectly. How to fix. Brian suggested that I block on of the intakes and see what happens. One week later and still no issues with the pilot light.My last words on this: Qualified, On-time and Competent!Thanks, Q1

  • Review 95 (2022-12-07 - Rating: 5)

    Phil Metz was very professional and responsive with our hot water heater issue! Phil was very quick in his repair but very thorough! Will use him again for any issue we run into!

  • Review 96 (2023-07-15 - Rating: 5)

    Shane Fair was amazing!! Stayed late until the job was done!

  • Review 97 (2022-02-26 - Rating: 5)

    My business flooded this morning and Q1 worked seamlessly with my water restoration company, they called me immediately and had Billy at my studio within hours. Billy was professional, knowledgable and thorough. He will be coming back out to complete the job once my water damage is repaired. BEST service ever! I’ll always use Q1 going forward.

  • Review 98 (2023-06-04 - Rating: 5)

    Carson and Beau were fantastic and did quality work.

  • Review 99 (2023-04-19 - Rating: 5)

    These guys are great. Brian was quick, knowledgeable, and communicative.

  • Review 100 (2022-05-17 - Rating: 5)

    Zach Duran was an awesome guy! Super friendly, very knowledgeable, and got the job done quickly. I’d highly recommend him.

  • Review 101 (2022-04-30 - Rating: 5)

    TJ and Chris were incredibly helpful and responsive to our last-minute toilet crisis! They fixed the issue quickly and maintained professionalism the entire time. If you ever have these guys, maybe buy em’ a round of drinks when they help you out!

  • Review 102 (2022-07-18 - Rating: 5)

    Quick to identify the probelm, and quick to fix. Great customer service from Brad and great work as well.

  • Review 103 (2021-08-11 - Rating: 5)

    Miriam received and dispatched service need. Thomas responded within 1/2 hour. Problem quickly identified and repaired.Provided overview of what caused problem, recommended future actions needed to prevent similar problem. Leakage to basement occurred from over flow, Thomas reviewed and recommended alternative service needed. Purchased membership.Thomas was customer service oriented, knowledgeable and provided information to avoid similar future problems of same nature. Great experience.

  • Review 104 (2022-06-02 - Rating: 5)

    Got same day appt for gas leak and James and Tony were great/ courteous and fair with their pricing. I own a few properties and now have a goto for HVAC/plumbing. Great job team.

  • Review 105 (2021-03-30 - Rating: 5)

    Fast response and the price was good. Thomas and Brian B. replaced my sump pump. They were very professional and explained the features of my new pump. I will definitely use this company in future.

  • Review 106 (2021-11-16 - Rating: 5)

    Brian and Emily were great! They helped us very quickly and the quality was awesome.

  • Review 107 (2023-02-11 - Rating: 5)

    Chris was very professional and great to work with!

  • Review 108 (2021-05-15 - Rating: 5)

    Kristi and John jumped right on our emergency this weekend and did a great job. Thanks!

  • Review 109 (2022-02-24 - Rating: 5)

    Zachary did a great job.He came out when no other plumber would today.

  • Review 110 (2021-02-12 - Rating: 5)

    They repaired my main water line. They were very professional, clearly explained the repair process, and completed the job quickly.

  • Review 111 (2022-05-17 - Rating: 5)

    Brad did a great job! Thank you!

  • Review 112 (2022-07-06 - Rating: 5)

    James and Dexter were great!

  • Review 113 (2021-04-04 - Rating: 5)

    Thomas and Bryan were very friendly and knowledgeable.

  • Review 114 (2021-11-22 - Rating: 5)

    Zach was professional, prompt and thorough

  • Review 115 (2022-04-26 - Rating: 5)

    Excellent!