Patriot Pros Plumbing, Heating, Air & Electric
Located in Castle rock, Colorado
Address: 701 Park St, Castle Rock, CO 80109, United States
Phone: +1 720-399-6724
Rating: 4.7
Services
- Identifies as veteran-owned
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Drainage service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-14 - Rating: 5)
I have to say, I have never met a crew quite like Patriot Pros Plumbing. They are incredibly professional, caring and proud of their work, dedicated and I would sayāartisansāas well. It was almost like watching an operating room in a hospital, and I have done filming in those before. The finished product is not only very functional, but is very beautifully crafted! They explain everything very well, and are available at a momentās notice if anything goes wrong in the future. They even brought us breakfast and lunch at one pointātalk about full service! I have a lot of confidence in this business. They really know what they are doing and perform at an extremely high level of expertise. I am beyond pleased with their work! -
Review 2 (2024-12-27 - Rating: 5)
Alex was so courteous and knowledgable. He was genuinely concerned about explaining everything to us. He went above the repair service and checked other things as well. He really established trust in him and his company. -
Review 3 (2024-10-06 - Rating: 5)
Patriot Pros are the absolute best plumbing company!!!!I had a small water leak and Javier came out to fix it the day I called. He was so kind to show me and explain to me exactly what had happened and gave me several options. I chose option B which required a special machine; and since it was the end of the day, I suggested that they return the next day, if possible, to fix the entire problem. Javier said they would return in the morning.The next morning Anthony came to fix the pipes.Anthony is very professional, personable and he did an excellent job!! Once he finished, he explained exactly what he did which was beyond my expectations. Anthony not only fixed the problem and improved the old set up, he left the area spotless!!!I highly, highly recommend Patriot Pros for any and all plumbing issues!! Thank you Patriot Pros! -
Review 4 (2024-12-05 - Rating: 5)
Ryen was very thorough and super professional. Enjoyed his insights on how I can prolong the longevity of our furnace and AC system. Much appreciated and will certainly call upon him if and when I ever need Patriot Prosā outstanding services. -
Review 5 (2024-12-11 - Rating: 5)
Alex was awesome! He was very professional and courteous when explaining what happened with our furnace. He was thorough and answered all of our questions. He and his team did a great job assisting us with our furnace replacement. -
Review 6 (2024-09-11 - Rating: 5)
Javier with Patriot Pros was amazing. I have used their services on 2 major issues we were having and both times the service was amazing. Javier was very patient with me and did a thorough job going over everything. Not once did I feel pressured for any unwanted services. Javier went over all of my options, and his honesty was greatly appreciated. I would recommend Patriot Pros to everyone, and Javier was a pleasure to work with. Thank you! -
Review 7 (2024-12-28 - Rating: 5)
The tech was very knowledgeable of HVAC Systems and was very quick in his assessment of our difficulties. All this and very personable and an excellent salesman of the services that your company could provide for our needs. Because of his professionalism we will look forward to working with you in the future. Lyle Risner -
Review 8 (2024-09-14 - Rating: 5)
This was such a wonderful experience. Not only showing up on time and completing on schedule they did fantastic work. They replaced all water valves, hot water heater, and installed a kitchen faucet. Brendon actually arranged things back into place under counters better than I didš. Brendon loved on my fur babies which also meant a lot to me. My daughter wanted a second opinion on an issue and I strongly recommended Patriot Pros! -
Review 9 (2024-12-10 - Rating: 5)
Alexis arrived as scheduled and explained precisely what he would accomplish. He thoroughly examined our furnaces and have me a concise report of the status. He also assisted me in balancing my thermostats to insure balanced and efficient heating. Excellent experience! -
Review 10 (2024-09-03 - Rating: 5)
Javier and Sarah were absolutely terrific! Our experience started with a frozen AC, and they provided 5-star service, going above and beyond our expectations. From a thorough investigation to a comprehensive education, we felt well taken care of throughout the process. Javier and Sarah were genuine, respectful, and friendlyātruly wonderful people! Ultimately, we signed up for the Service Club plan to ensure our home is in good hands year-round. And, of course, our AC is functioning well again! Thank you, Patriot Pros! -
Review 11 (2024-02-21 - Rating: 5)
The whole crew and the owners were very friendly and informative. They kept us informed on each detail of what was happening and made sure any questions were answered. They have a fantastic crew, I think we met 5 of their technicians. Javier and Sarah came out for the initial consultation, and theyāre super nice people. They put in our new water filtration system and iron shield, and everything was done professionally with a clean sleek look. Would recommend them to anyone who needs plumbing work done. -
Review 12 (2024-11-09 - Rating: 5)
We needed a new water heater as ours was starting to not work and was leaking. Thanks to Javierās knowledge on water heaters we decided to go with a tankless water heater (which have a lifespan about 2-3x longer than a standard water heater) which help solve an additional two problems we were encountering: running out of hot water and the time it would take to get hot water through out the house. Immediately after installing the tankless water heater with a circulation line, those two problems were solved.The work product from the crew was great as well. You can tell if someone likes their job by the quality of the outcome. Crew is very friendly and made sure they had answered any questions we had. Will definitely be a repeat customer and utilize their monthly membership plan. -
Review 13 (2024-12-20 - Rating: 5)
Alex has to be the nicest young man I have ever met. Very polite, took his time and was very thorough as to not miss anything that is or could become an issue. Explained in detail what what his findings were, along with what steps should be taken forward .Very pleasant person to make a person feel better about an unpleasant situation.Thank you Alex. -
Review 14 (2024-10-30 - Rating: 5)
Nicholas was fantastic! Probably the most happy-sounding call Iāve ever received before 9 AM. They were able to get me in early so I wasnāt late for work and were very efficient taking care of my inspection. Luckily, no repairs needed this time but when I need them, I will definitely call! -
Review 15 (2024-12-03 - Rating: 5)
Ryan was great. Explained all our options and was very knowledgeable about the types of service that they provided and what they could do in our particular case. We did not end up going with the install but appreciated them taking the time to come out and take a look. Thank you. -
Review 16 (2024-12-20 - Rating: 5)
The whole experience was very professional and personal at the same time. When I called the first time the lady that answered the phone was very thorough in her questions and confirming my answers. She told me a dispatcher would be in touch about scheduling. Sara called me back shortly after and took all of the information, gave me her direct line back if I had questions. The next day everything went exactly as she had said. The technician, I am bad with names, was just amazing; very thorough and so courteous and thoughtful. Explained everything very well - the only disappointment was the manufacturers warranty that basically covered 1/18th of the cost of a $4,000 part - not this companies fault but I sure would research what is being put in your home because our furnace is only 2 years old, just past Patriot Pros warranty and then the manufacturer only covered $600 of a $4,000 blower motor that should not have gone out at 2 years. The people at Patriot Pros are professionals from start to finish. -
Review 17 (2025-01-03 - Rating: 5)
Nick B was professional, polite and performed perfectly. Thats a lot of alliteration! Great guy, great service! You get what you pay for and more! -
Review 18 (2024-10-29 - Rating: 5)
Absolutely wonderful technicians Nicholas and Ryan are. You can see how dedicated , thorough and invested they are in what they do! Very professional, knowledgeable and friendly. Kept us informed about all details throughout the entire visit. The company provides amazing customer service! -
Review 19 (2024-09-24 - Rating: 5)
I have worked as a contractor and partner for Patriot Pros on certain specialized tasks. They are always very communicative, friendly, and very focused on their customers satisfaction. We take good care of their clients and they take good care of us. I refer them to people all of the time. -
Review 20 (2024-10-31 - Rating: 5)
Patriot pros are a very professional company. Especially Alex. Service techs are always very respectful of the house and are also very informative about what their intentions are. I highly recommend this company for any of your air heat service needs. -
Review 21 (2024-06-14 - Rating: 5)
Javier, Nick, & Craig saved the day for us when we needed our air conditioning unit and our furnace replaced during 90+ degree weather. The process was seamless from start to finish. We called and they were here the very next day to evaluate our issues and then back again the following day to do all the necessary repairs. They went above and beyond to make sure this was an excellent experience for us. They were professional, courteous, careful, thorough, and efficient. They double-checked everything before they left to make sure it was right and made sure all my questions were answered. This was the best experience Iāve ever had with an appliance repair company! I will absolutely use them again in the future and have already recommended them to another family member. -
Review 22 (2024-07-08 - Rating: 5)
Chloe was Very helpful scheduling appointment. Impressed by how early got a reply to my message that was left on a holiday.Anthony was excellent! Explained everything he was doing as he moved through several steps of troubleshooting until finally resolved our problem. We will definitely use your company if needed in the future as well as will refer anyone in need of plumbing services! -
Review 23 (2024-07-16 - Rating: 5)
This review is long over due but well worth notating. Our boiler, hot water tank and other mechanical needs were in dire need of repairs. We contacted one company who maintained our swap cooler prior to contacting Patriot Pros. I found Patriot Pros by accident while walking my dogs in Castle Rock while waiting for my better while she was getting her nails done. I say this was absolute FATE. Javier and his company will exceed your expectations in ever way with the highest amount of honesty and integrity. We are very pleased and confident with all the work Patriot Pros have done for our home and I highly recommend this company for all your HVAC, Plumbing and Electric needs. -
Review 24 (2024-09-16 - Rating: 5)
I had an amazing experience with Patriots Pros. I was unable to book because they dont provide service in my area. However, the customer service was Top-notch. Ms.Genesis was so helpful and professional! Even though I was not able to have work done. She still managed to enlighten my day. If I know someone who needs work in Castle rock or Denver area I will be sure to refer them. -
Review 25 (2024-12-05 - Rating: 5)
Amazing service! Nick was very fast and prompt when he came out to the business to check our heating/cooling units. He was very informative and knowledgeable. 10/10!! -
Review 26 (2024-08-30 - Rating: 5)
*update. The follow up thank you gift was a very nice touch.Patriot Pros was great to work with. I was traveling and had an absolute failure on a system that was installed by a less reputable HVAC service. Patriot Pros got us up to code and working with a more efficient and quiet system. Even helped us fix the water heater that I had installed myself š¬ -
Review 27 (2024-11-07 - Rating: 5)
I have been working with Venise at Patriot Pros for some time now. She has always been extremely helpful and is a pleasure to deal with. Thanks for your help with everything! Keep up the great work! -
Review 28 (2024-09-24 - Rating: 5)
We are consistently pleased with Patriot Pros and how every technician including Alex arrives on time and provides exceptional service while they are here. They are polite, thorough, and a delight to work with. We trust our house to Patriot Pros. -
Review 29 (2024-10-12 - Rating: 5)
When our main septic line blocked late in the afternoon, Brendan took our situation seriously and worked to get us the fastest response time possible the next morning. Javier, Brody (and later Anthony) explained the process & costs, did their jobs, and left after all cleanup was done and verified to our satisfaction!As I said, Anthony finished the work later that afternoon, and answered everything asked of him, including finding the source a of one wet spot.Your whole team treated us like gold! š -
Review 30 (2025-01-02 - Rating: 5)
Ryen was very professional and knowledgeable. He did a thorough job and inspection for us. Would highly recommend! -
Review 31 (2024-06-20 - Rating: 5)
Patriot Pros did an outstanding job for me! When my kitchen sink was backed up, they responded quickly and had my kitchen back to normal in less than an hour. The technicians were friendly, courteous, and everything was clean when they left. I would definitely use their services again! -
Review 32 (2024-08-02 - Rating: 5)
Craig and Nick are great. They went above and beyond to ensure our A/C was functional. They are thorough and display a high level of customer service. Patriot Pros has some of the best technicians around. -
Review 33 (2024-07-01 - Rating: 5)
Javier Hoggard from Patriot Pros was excellent! The company and he as well, communicated with us during every step of the process. They explained everything in detail and made sure we were happy with the results. They went above and beyond in their service and I would totally use them again if needed. Their customer service was the best weāve experienced in a very long time. I would highly recommend them and Javier! Excellent people to work with!! Thank you Patriot Pros! -
Review 34 (2024-08-20 - Rating: 5)
Nicholas was great, very courteous and knowledgeable. He diagnosed the problem on our AC unit quickly and made the necessary repairs right away. Were very happy with the Patriot Pros service that we received. -
Review 35 (2024-08-12 - Rating: 5)
Javier and his apprentice did a phenomenal job working through my concerns today. They were extremely helpful in recommending an appropriate course of action to protect my plumbing and hvac system. I will be enrolling in their service plan and am a loyal patriot proās customer going forward based mainly on the customer service I experienced today. This level of care is hard to find these days. Thanks again! -
Review 36 (2024-12-30 - Rating: 5)
Called Patriot Pros this AM for a heating issue. They had a Technician dispatched right away. Our Tech was Ryen Crum, very upbeat and professional. Fortunately is was a quick fix.Thanks for sending out a awesome young man. -
Review 37 (2024-09-25 - Rating: 5)
Nick did an awesome job. He was super friendly. He took the time to explain what he needed to do and then followed up showing me what was done. He also showed me things that I could do to keep everything running efficiently. -
Review 38 (2024-11-05 - Rating: 5)
Nick and Logan are amazing. Super friendly and professional. They explained everything that they are doing and showed us what he was looking at and why. I will use this team and company again. -
Review 39 (2024-11-01 - Rating: 5)
Nick did a nice job in the walk thru explaining all the aspects of my current system, what was needed to fix the problem, as well as a very thorough process of bidding the project. He and Ryen were a pleasure to work with! -
Review 40 (2024-12-31 - Rating: 5)
Nick was great! He came in, made quick assessments, and performed high quality work. Weāre so appreciative of his work and will be calling Patriot for any future needs! -
Review 41 (2024-10-31 - Rating: 5)
The company was very communicative as to when the technician would show up. Service was concluded same day and Alex walked me through what I needed to do to make sure my systems would run as efficiently as possible. -
Review 42 (2024-04-23 - Rating: 5)
Javi and Craig installed a whole home filtration system and a tankless water heater in my home. They were prompt, courteous and extremely knowledgeable. Thier level of professionalism and knowledge were unmatched. They worked tirelessly to minimize the time my family was without heated water during the install. Save yourself time and headaches by calling Patriot Pros and get it done right the first time. -
Review 43 (2024-06-27 - Rating: 5)
I had a fantastic experience with Javier. He was extremely professional and made me feel valued and important right away. Besides the awesome service, he came by late in the afternoon to make sure he could help me get my AC running again and took the time to answer my questions and provide tips to keep my system running well. Phenomenal service and will recommend to everyone I can. I will only be using them in the future. -
Review 44 (2024-08-18 - Rating: 5)
Patroit Pros are definitely Pros. From the first contact with Brendan to the evaluation with the head honcho himself and then the work crew that came out to do the job were all Pros. They have been trained well and they show pride in their work and answer questions you had not even thought of. So I would certainly recommend them for you next plumbing issue, or before you have an issue get onto their maintenance program and get ahead of any issues -
Review 45 (2024-07-04 - Rating: 5)
I had a great experience with Patriot Pros. I was able to get an appointment quickly and Anthony was able to solve our water heater issues without any trouble. He was knowledgeable and able to answer all of my questions. Would definitely go through this company again for any future plumbing issues. -
Review 46 (2024-08-13 - Rating: 5)
Patriot Pros is our go to. They are always friendly and on time. Most importantly they always get the work done properly.Our tech Nicholas was great. He explained everything he was doing and explained the issue very well. -
Review 47 (2024-10-01 - Rating: 5)
Alex led our quarterly inspection of our homeās infrastructure. In addition to thorough maintenance, he identified a significant issue with our furnace that was causing health and functioning issues. The identified issue is covered by our home warranty, but if left unchecked, damage would have resulted. I appreciate his diligence in search out the root cause of the concern. -
Review 48 (2024-06-13 - Rating: 5)
We had Patriot Pros out to investigate a leak in our rental property. The technician, Javier (the owner), was very thorough and a good step by step communicator along the way so that we understood the process he was sorting through to find the issue. During that visit, the leak was unable to be reproduced, but we were comforted knowing that every plumbing possibility had been accurately vetted, so that we would have the piece of mind that plumbing was not the source of the leak. We had originally had different Patriot Pros technician out who did the same good work as the above - then Javier came out as a follow up to reconfirm his technicians work and preformed all tests again just to be sure. He was very clear describing all that he and his technician worked through and offered good descriptors of other (non-plumbing) items we could watch for and/or have looked at by other experts. We appreciated that he left us with a plan and confidence, and further, we were not charged for him to visit the property. This was great service and an exceptional value. -
Review 49 (2024-07-10 - Rating: 5)
**Review: Patriot Pros HVAC and Hot Water Tank Installation**We recently had Patriot Pros install a new HVAC system and hot water tank, and we couldnt be more impressed with their service. From start to finish, the professionalism of the entire team was evident.Javier carefully explained everything at the initial consultation, ensuring we understood the process and what to expect.The installation team was incredibly thorough in their work. Special thanks to Javier and Nick for installing the condenser, Alex (a very eager apprentice) and Craig for handling the furnace, and Anthony for the quick and painless installation of the hot water heater. Each of them demonstrated exceptional skill and dedication.Additionally, they left the workspace spotless, which we greatly appreciated. Overall, Patriot Pros exceeded our expectations, and we highly recommend their services!---Feel free to adjust any part of this review to better suit your experience or preferences! -
Review 50 (2024-07-27 - Rating: 5)
Javier and Sara were great. Our AirBnb rental AC went out and they were able to diagnose and fix the problem quickly and efficiently. They were friendly and personable and I wouldnt hesitate to use them again. -
Review 51 (2024-11-06 - Rating: 5)
Javier and the Patriot team were timely, very communicative, and treated our needs as if they were a top priority. I wonāt be working with any other plumbing and HVAC company moving forward. -
Review 52 (2024-04-28 - Rating: 5)
The furnace went out on the weekend and I couldnāt figure out what was going on. A friend recommended Patriot and we called them. Javier, the business owner, and Sarah came to the house and got us going again. They were friendly, knowledgeable, talked through everything they were looking at, walked us through some additional things we could add to our system, and were friendly with our pets! I will definitely callthem again for routine maintenance and any repairs. Their dispatcher, Chloe was in constant communication. Patriot is a professional and super competent company. Highly recommended. -
Review 53 (2024-11-09 - Rating: 5)
Nic from The Patriot Pros came out and resolved our issue. He was extremely knowledgeable and professional. I highly recommend Nic and the crew at Patriot Pros. -
Review 54 (2024-07-31 - Rating: 5)
Craig, Alex, and Nicholas did an awesome job today. They were extremely professional and clean, they taught me everything I needed to know about the unit they installed and what to look for. 10/10 would recommend. -
Review 55 (2024-12-19 - Rating: 5)
We always have a great experience with Patriot Pros. Ryen did a great job with a repair to our furnace today! -
Review 56 (2024-05-17 - Rating: 5)
Craig Williams is an extremely knowledgeable and well spoken expert in his craft. He quickly assessed my gas line situation and then patiently explained to me my options and took the time to answer all my questions to satisfaction. I truly appreciate his candor and genuine nature. PatriotPros is an exceptional business if Craig is the standard of professional working there. Highly recommended for all your plumbing needs. -
Review 57 (2024-08-04 - Rating: 5)
New to the region, we were looking to find a plumbing team we were comfortable with and trusted. The team at Patriot Pro Plumbing are that team. They were responsive, commutative, detailed and meticulous. We will use them again! -
Review 58 (2024-07-10 - Rating: 5)
The customer service from Patriot Pros from beginning to end was stellar! I highly recommend the technician Anthony C. He was professional, flexible, and knowledgeable. I highly recommend him! -
Review 59 (2024-09-16 - Rating: 5)
We discovered Patriot Pros via their flyer in the mail and had them come out to inspect our A/C unit. They fixed a wire with no charge and we were impressed by their courtesy, knowledge and professionalism. I showed them some of the issues in our house. They told us what their company does, how they can help us, and answered our questions in full without any pressure so we could make an informed decision on our own time table. They are prompt, confident, and answer questions in full so the customer has all the knowledge to make the best decision. They treated us with a high degree of respect and dignity, so we had them come back and replace our furnace, A/C unit, water heater, two toilets, 11 corroded stop valves, five drains, and sprinkler valve system with all new appliances and they fixed a few other plumbing issues that were accidents waiting to happen. Plus they installed a new vanity/sink in one of our bathrooms and a new light bar in another bathroom. They completed it all correctly, professionally, and cleaned up what otherwise was a hot mess in our 22 year old house; things that were neglected far too long. Weve never seen a team of professionals work so hard for TWO DAYS STRAIGHT to get all of our housing issues repaired and replaced with new, top of the line, appliances. We really dont have the words to express how impressed we are with how WELL and how PROFESSIONALLY this team completed everything. Now we can rest easy knowing were not going to have a water heater blow up on us, or a furnace or A/C unit go out, or plumbing spring a leak in the middle of the night. Everything this company did for us was WORTH IT a thousand times over. Additionally, their work made our house more marketable so the money we spent we will get back when we decide to sell and move. The cost of all these repairs was ABSOLUTELY AFFORDABLE as Patriot Pros has a finance company that works with their customers. We are really very HAPPY and EXCITED for all the work done for us and we HIGHLY RECOMMEND Patriot Pros for anyone who is considering work done for their home. Javier and his team, Patriot Pros, are the ABSOLUTE BEST!Sept 16, 2024Today Patriot Pros tech Nick Brustad did our furnace check. Everything is good. He was very thorough, methodical, & professional. From watching him work, I knew when he got done we were good to go. Were on the Patriot Pros Presidential Club membership and Patriot Pros does checks on our furnace, water heater and AC unit 3 times a year. That builds a lot of confidence knowing Patriot Pros stands behind their work like that, and that if a problem does present, theyll catch it early enough before it turns catastrophic. We highly recommend Patriot Pros and we recommend getting on their Presidential Club membership for sustained maintenance. Thank you Nick for the thorough and professional job you did today. We feel very good knowing we wont have any furnace issues going into this winter. Awesome company and awesome tech. Thanks again Nick! -
Review 60 (2024-11-26 - Rating: 5)
Alex was awesome! We had a unique situation happen to our furnaceā¦ him and the Patriot team worked hard to get us a resolution and fix before Thanksgiving. We appreciate their constant communication and bringing space heaters over in the interim until it was fixed. Thank you -
Review 61 (2024-09-04 - Rating: 5)
Clarissa checked the lavatories to ensure proper functioning, adjusted the pressure at my request and sealed a small spot on the guest bathtub. She was professional, personable and an excellent representative of her company, Patriot Pros!I recommend this company highly!Xavier did an outstanding job installing a whole house surge protector. He is professional at all times, friendly and pleasant to interact with! The company itself, PatriotPros, is easy to work with and always customer oriented. I recommend them wholeheartedly!Frankie and Steve checked my water heater to determine the cause of its failure. They did a thorough analysis and determined a breaker had tripped then remedied that. They alsofound that a part needed to be replaced to meet the current City code. They were professional and explained everything they found. The company is always responsive and pleasant on the phone and in person. I recommend them highly!Nick did an excellent job today doing a check of the furnace/airconditioner. He was quite thorough and explained everything so that I understood what he did. I would recommend Nick and Patriot Pros highly! -
Review 62 (2024-05-31 - Rating: 5)
I live in Heritage Eagle Bend and just had myfurnace, air conditioner and hot water heater replaced by the Patriot Pro Team. Javier and his team were so friendly, professional andcompleted the job in a timely manner. I was so impressed!They treated me like I was their mother, meaning they took great care to ensure I was comfortable and educated all throughtout the process.I highly recommend them for your plumbing and heating needs -
Review 63 (2024-09-06 - Rating: 5)
Javier is a wonderful person. He is very knowledgeable, hard working, organized, and a true pleasure to work with. Whether the job is big or small, Javier can get it done! -
Review 64 (2024-11-07 - Rating: 5)
Alexis did a great job helping me repair my furnace. He was very knowledgeable and professional. -
Review 65 (2024-09-17 - Rating: 5)
Nick was very friendly and really went above an beyond with his customer service. He was very knowledgeable about how to most efficiently and effectively take care of every concern we had. -
Review 66 (2025-01-03 - Rating: 5)
Excellent communication and service! Ryan did a great job on our furnace check up! -
Review 67 (2024-09-10 - Rating: 5)
Great service and great communication. Nick was professional and efficient! He was patient, explaining everything he was doing and answered all my questions. -
Review 68 (2024-11-01 - Rating: 5)
Professional, courteous, and dedicated to superb customer service. Patriot Pros is an outstanding company. -
Review 69 (2024-07-05 - Rating: 5)
Holiday weekend and of course we had a plumbing issue. Anthony showed up quickly, had all the tools needed and resolved the issues. Heās the perfect representative for Patriot Pros. Well done. -
Review 70 (2024-06-11 - Rating: 5)
Javier and his company routinely provide professional services and courteous service.Additionally, he always educates and helps me understand how a properly-performed service matters.With Patriot Pros Iām always confident that the work is done correctly and grateful for the peace of mind they offer. -
Review 71 (2024-01-23 - Rating: 5)
Patriot pros is very informative. Communication from beginning to end have been better. Anthony showed up and did a great job. He was extremely careful and left no mess and is just plain a nice guy. Iām very happy with Patriot pros, and Anthony, I recommend their services if you ever need them. -
Review 72 (2024-12-03 - Rating: 5)
Javi and his team are amazing. They are trustworthy, work hard, and take pride in what they do. Highly recommend them. -
Review 73 (2024-02-27 - Rating: 5)
Frankie was incredibly knowledgeable and professional. He did a wonderful job going over everything in detail, both before the projects and after they were completed. We had 5 areas that needed attention, Frankie insured it was all completed properly and brought up to code, saving us from major potential issues very shortly down the road. Patriot Pros was responsive quickly, came out later on a Friday, and all work was able to be completed the Monday afterward. Great work and THANK YOU! Well definitely have him back when the need arises! -
Review 74 (2024-09-11 - Rating: 5)
Alex was on time, professional, upbeat and very thorough. I would highly recommend Patriot Pros for all your needs. -
Review 75 (2024-05-07 - Rating: 5)
Javier, and Craig were awesome! They stayed for 14 hours to install our new system, and to ensure we had heat and hot water. Anthony also jumped in later to help out. The entire team with Patriot Pros was professional, courteous, and responsive. -
Review 76 (2024-04-10 - Rating: 5)
Fantastic service! Very quick, courteous, and transparent. Frankie went above and beyond to explain everything and quickly install our water heater. He even proactively addressed a potential issue that we had missed and, if left alone, could turn into a costly problem later on. -
Review 77 (2024-12-30 - Rating: 5)
Our tech Alex was great. Very informative and resolved our issues -
Review 78 (2024-09-10 - Rating: 5)
Javier, Craig and Brendan came saw to it that a correction was made right away with an installation error. As usual, they were professional, knowledgeable and quick to respond. Thank you again. -
Review 79 (2024-06-03 - Rating: 5)
Javier has created a one-stop answer for your home maintenance needs. The team is comprised of consummate professionals at every level of the organization and I recommend Patriot Pros in the strongest possible terms. Their thoroughness and attention to detail is beyond reproach. -
Review 80 (2024-09-25 - Rating: 5)
Nick is a very professional and thorough technician will call again for further commitments. Thank you for your hard work Nick keep it up! -
Review 81 (2024-07-10 - Rating: 5)
I had a small leak in the basement. Anthony from Patriot Pros was professional, made clear recommendations and completed the repair within the quoted timeframe. I can highly recommend them. -
Review 82 (2023-10-31 - Rating: 5)
The burners of my furnace wouldnāt light( I couldnāt get a flame) . Patriot Pros was able to send someone that night to diagnose the potential problem. We were experiencing 19 degree weather and a furnace was necessary. They were Able to install the part the next day at night. Javier was the one who worked on it. He is knowledgeable and efficient. The pricing was higher than I wished for, but I have no other complaints especially with the willingness to work after hours. The dispatcher was very nice and professional.Starting at about 2pm on the day It went out and After calling over 10 places, patriot pros was the only service provider able to get us in and ended up being late at night. I had other places booked for appointments that would be days later, but I had hoped someone could get us in sooner and get the heat going again!Javier was very kind, professional, and straight forward. He didnāt insist that we use them for the repair and provided information to allow us to do our own work if desired. Due to limited time and desire to have heat immediately, we did pay for them to do the work. -
Review 83 (2023-11-09 - Rating: 5)
On occasion, you can still be surprised by incredible service and repair. Every aspect of working with Patriot Pros, from the first inquiry, the follow-up, the scheduling, the assessment and actual replacement/installation of a new furnace was a 5-star experience. I had already recommended this company to family friend before they had even finished the service. It seriously couldnt have been a more pleasant experience. A particular thank you to Javier, Xavier and Frankie for their involvement. -
Review 84 (2024-08-21 - Rating: 5)
We first used Patriot Pros for a very large project and now cant imagine using anyone else! The professionalism and kindness is so consistent. They dont strive to be the cheapest, but rather to be the best as judged by their customers satisfaction. Put us in that column---satisfied with the big job and the little job. We love these folks! You can hear Jennys smile when she answers the phone and she has always done exactly what she promised. Anthony did a whole days work today and was so professional and personable, it was like having a favorite family member come by. Javier is always a phone call away and the whole team seems to work together effortlessly. Frankie helped resolve an issue with a faulty part in our boiler system and made sure we had auxillary heat until he could install the new part. Craig has been here on several calls and hes been great and always makes me smile. Needless to say our house is older and needs a lot of love, and we get that from PatriotPros. We love them. -
Review 85 (2024-09-04 - Rating: 5)
Craig has been a fantastic resource for all my plumbing and heating questions when I need a consult. He is extremely knowledgeable and friendly. -
Review 86 (2024-02-29 - Rating: 5)
Frankie Hoggard came out and provided awesome service. He was prompt, and super helpful in discussing the details with us. He even showed us some maintenance we could do to help our drains from getting plugged up. Our issue was complex, and he walked us through the various options for getting it fixed. I can see why Patriot Pros has such great ratings. -
Review 87 (2024-04-15 - Rating: 5)
Anthony was excellent at his job- this company has always been very informative, fast service, easy to pay and call. They communicate well and are organized. Their service is the best and the turn around is quick with any issues I have had. Ive never had an issue-I would highly recommend them for your home needs. -
Review 88 (2024-06-11 - Rating: 5)
Javier and his team was amazing! They work fast, their work is great, highly recommend -
Review 89 (2024-05-14 - Rating: 4)
This is a family owned business with highly trained personnel that can quickly identify issues and resolve them on the spot. The staff works well under pressure and are courteous and professional at all times. Eris did an amazing job servicing my furnace yesterday and provided several invaluable tips to maintain our equipment along with recommendations. Great job. -
Review 90 (2024-12-27 - Rating: 5)
Nick was awesome and explained things thoroughly! Heās the best! -
Review 91 (2023-11-12 - Rating: 5)
Such a great experience with Patriot Pros!!! On a Sunday I had water leaking into my utility room and basement from a broken pipe and my water pressure valve was broken as well. Javier came out to help me (on a Sunday no less) in under an hour. Everything got fixed and squared away immediately. I also got a lot of education on my home, things to look for, and regular maintenance tips. Javier was so knowledgeable, friendly, and efficient! They do offer financing. I did not utilize the financing at this time but its good to know that they offer it. I do have other repairs that need to be done to my home and Patriot Pros will be my first call!! Javier gave 5 star customer service all the way!! -
Review 92 (2024-09-20 - Rating: 5)
Javier did an urgent service call to replace my leaking main water shutoff valve. His work and communication were both outstanding. He also provided excellent advice on updating my homeās various systems. Heās a true professional. -
Review 93 (2024-09-19 - Rating: 5)
They were super helpful in walking me through how to take care of my furnace and water heater. My unit is functioning great and is over 20 years old. I appreciate the membership advantages. Highly Recommend! -
Review 94 (2024-09-24 - Rating: 5)
Was very professional and informative. Showed me everything about my A/C unit and what was going on with it, along with basic maintenance. Would recommend them if your looking to learn about whats going on, as well as get quality service. -
Review 95 (2024-08-14 - Rating: 5)
Excellent service from Anthony and team at Patriot Pros. Very professional and great communication during the entire process. Would definitely recommend. -
Review 96 (2024-10-11 - Rating: 5)
Javier did a great job giving us all the information, talking us through every situation and being efficient with the work to be done. -
Review 97 (2024-06-13 - Rating: 5)
Xavier, Anthony,Craig, Jeff, Javier and Frankie did an amazing job for us. From start to finish, they were the consummate professionals. The walk through they did on our home was the best Iāve ever experienced. They identified issues that needed attention and completed the work preventing the issue from becoming a major problem. Weāre keeping Patriot Pros on speed dial for anything that we come across in the future. Oh and they do the job right, which is rare these days. Give Patriot Pros a call - you will be thankful you did! -
Review 98 (2024-09-10 - Rating: 5)
Nicholasā¦. Professional, friendly, informative, comprehensive and thoughtful. We very much appreciated the outstanding work completed by Nicholas. We look forward to doing business with Patriot Pros for many years. We are in good quality care with five star service, because of knowing a job well done. Nicholas came by today to do our seasonal heating inspection. He helped make sure all was in working order for the winter months. In addition, he helped me change out two filters as well as instructed me on how to do so on my own. He checked for gas leaks with our gas fireplace and took pictures to inform another tech. I had concerns about our breaker box, and he took a look. He likes to help people and enjoys his work helping families with home care needs. What a pleasure to work with Nicholas. -
Review 99 (2024-03-11 - Rating: 5)
Javier, Sarah, Craig were absolutely amazing. Came out on a Sunday evening when we noticed water leaking from our kitchen sink. Very polite, professional and very understanding of our situation. Would highly recommend them to anyone needing any kind of service they provide. Thank you again so very much. You all went above and beyond! -
Review 100 (2024-03-12 - Rating: 5)
Excellent service!! Thorough and informative!! Javier and his good wife came to our home on his way home. He called prior to arriving and asked if we needed anything from in town before he came out. Who does that? These are good people who care about their customers! Ill never call another HVAC or plumbing service again. We are customers for life! -
Review 101 (2024-04-12 - Rating: 5)
Ask for Frankie!!Extremely nice, professional, very informative! Educated me at every step with plenty of patience. Did thorough inspections, went above and beyond! Would highly recommend and will be asking for him specifically next time. -
Review 102 (2024-12-17 - Rating: 5)
Alex was Phenomenal, amazing customer service, amazing communication of details and expectation of work, and a great attitude! Thank you Alex -
Review 103 (2024-08-15 - Rating: 5)
Javier and Craig were awesome to work with. They provided so much information and advice. Will definitely work with Patriot Pros again.Jenny was also awesome to work with when I had some paperwork questions. -
Review 104 (2024-06-10 - Rating: 5)
Technician Craig Williams and Patriot Pros are an honest company. The work they do is superb. I highly recommend Patriot Pros as the most trusted home service company in Castle Rock. -
Review 105 (2024-07-03 - Rating: 5)
Extremely positive experience! I was given great information regarding my situation. I did not feel pressured nor was I given false information that would have been costly. I will have no hesitation in calling them again. A million thanks! -
Review 106 (2024-10-23 - Rating: 5)
Alex was very courteous and kept me informed of his findings and progress throughout the inspection. Very persistent and knowledgeable of the system. Definitely my āGo Toā service company for any problem! Alex was very informative about the status of my system and future maintenance options. A pleasure doing business with this company. -
Review 107 (2024-04-18 - Rating: 5)
Frankie was fantastic! So nice and respectful, and walked me through all my options. Absolutely wonderful service, and I will call Patriot Pros for any needs in the future. -
Review 108 (2024-03-19 - Rating: 5)
These guys are amazing! If you want your home fixed right these are the guys to choose! Absolutely amazing customer serviceFrankie H.Craig W.What an amazing crew!Will definitely have this crew return if I need more help!5 stars!!!Chandler Haywood -
Review 109 (2024-05-01 - Rating: 5)
I returned home after surgery to find my furnace was no longer working. My neighbor recommended Patriot and I am so grateful for the quick response of the owner Javier who came to check out my system along with Anthony. They quickly provided me options and then made arrangements for a new system to be installed as well as a new whole house humidifier which I was already interested in prior to this furnace failure. Levi and Craig did a great job getting my new system installed the following 2 days. Due to my limited mobility from surgery they were incredibly helpful by taking pictures and explaining to me each step they were taking to get my system installed and my home more comfortable. They even brought in small heaters to keep my room warm until the installation could be completed. I am very appreciative of all they offered to do to help me as I continue to recover from surgery as they worked on my home. I am very grateful to have found this business and will be looking forward to a long term relationship of maintenance and upkeep! Many thanks for such professional and fabulous service!May 2024ā¦. Patriot Pros is back. Many thanks to Craig for replacing a defective fan and motor in my furnace! Great service and the rattling has been resolved! Thank you! -
Review 110 (2024-11-07 - Rating: 5)
Professional attitude. Quickly spotted issue and fixed loose connection. Alex was very courteous, informative and professional. -
Review 111 (2024-09-25 - Rating: 5)
Nick was very educated, knew what he was doing, and taught me things I wouldve never imagined! thank you nick, will call again. -
Review 112 (2025-01-09 - Rating: 5)
Nick was super helpful and got our disposal working great! -
Review 113 (2024-11-24 - Rating: 5)
Alex was very thorough and professional. He made sure everything was done just right. -
Review 114 (2024-04-22 - Rating: 5)
Frankie was great!!! Incredibly knowledgeable and customer service was amazing. Our main water valve went out on a Sunday afternoon, and he had it fixed the next morning. Thanks so much. -
Review 115 (2024-12-29 - Rating: 5)
Great gentlemen! Very knowledgeable. Quick response to a Sunday service call -
Review 116 (2024-07-20 - Rating: 5)
Javier was very knowledgeable and did a great job explaining the process and was able to quickly determine the issue. Also he was very friendly and personablw. -
Review 117 (2024-01-06 - Rating: 5)
Patriot pros show up far more professional than other contractors - their quality is noticed from the very moment they step in the door. We had a water filtration system and air humidifier installed and they were out doing the work the day after they had someone come on site to provide a quote. Very timely, and everyone was very professional and respectful. This company clearly takes pride in their work and they have a heavy focus on providing 5 star service. In my opinion, you get what you pay for and in this case, youāre certainly going to pay top dollar but you have the peace of mind knowing you have real professionals doing the job and wonāt have to call another contractor to come out and fix someone elseās problem. -
Review 118 (2024-02-16 - Rating: 5)
If you are looking for a local business that that will honestly care of you, look no further. I have never experienced this level of customer service with any business in my life. The process is easy from beginning to end and they will walk you through everything to ensure you understand everything. I had the honor of working with Javier and his wife and cant say enough to praise my experience. Thank you so much! -
Review 119 (2024-10-29 - Rating: 5)
Brendan was very helpful arranging and keeping me informed regarding my service call. Alexis was very quick to contact me about when he would arrive. He was very polite and professional when checking my furnace and showing me everything he checked. Great experience. -
Review 120 (2024-05-24 - Rating: 5)
Patriot Pros have gone above and beyond with top notch service. We really appreciate their hard work and attention to detail. We highly recommend Patriot Pros and will continue use them. -
Review 121 (2024-09-24 - Rating: 5)
Alex did a wonderful, top rated job and gave us information we didnt have before....nice guy.. -
Review 122 (2024-10-04 - Rating: 5)
Patriot Pros is the most professional service provider I have worked with since moving to Colorado in 2016. -
Review 123 (2024-07-11 - Rating: 5)
What amazing service! Fast and friendly! From the initial phone call to get things set up, to fixing the issue, Anthony, Chloe and Sarah gave top notch service! Thank you! -
Review 124 (2024-08-15 - Rating: 5)
Sarah was fast and efficient and made sure my HVAC was safe and secure. For sure be using Patriot Pros for our future needs! -
Review 125 (2024-03-06 - Rating: 5)
The Patriot Pros team, from the office staff contacting us to let us know the crew was on the way to the professional staff who came to our home and repaired our leaking faucet. By the time we realized how bad the leak was, we had more water than we could handle. Anthony has assisted us before with a different water issue. Communication with Patriot Pros staff was great. This is our 3rd encounter with Patriot Pros and we highly recommend them! -
Review 126 (2023-09-29 - Rating: 5)
Absolutely amazing. I called for an estimate.They were able to get here same day. Very rare in the service industry now a days. Frankie showed up, he was professional, explained things very well. Prior to leaving, allowed me to ask several questions and didnt rush me. Great service. Very pleased. -
Review 127 (2024-03-30 - Rating: 5)
Frankie came out and inspected my water heater. He was very knowledgeable and went above and beyond to help me understand the mechanics and maintenance to keep my water heater healthy. They are a great company! -
Review 128 (2024-01-20 - Rating: 5)
I used Patriot Pros for a tune up a year ago. The tech was great at explaining what I should be aware of to keep my furnace running efficiently and safely, despite it being improperly installed years ago by someone else. On New Years Eve 2023 our furnace stopped working. I called around, but decided to go back with Patriot Pros again because of my first experience. Glad I did. Despite the holiday, Javier, the owner, came out on a holiday explaining EVERYTHING and more to me on the issue. Had my furnace up and running in minutes, and gave me some great insight on what went wrong in the first place.The customer service by this company is top notch.When your furnace goes down in the winter... It is stressful. Patriot Pros took the stress and frustration out of the equation. -
Review 129 (2024-09-10 - Rating: 5)
Patriot Pros has THE best customer service Ive experience in the home service industry! Chloe went above and beyond to get Javier scheduled, and Javier was prompt, professional, and polite! During our last below zero freeze, I had a pipe freeze. I was very concerned it would burst and would need to pay for costly repairs. Javier was able to thaw the pipe and saved me from a disastrous situation. Thank you, Patriot Pros! -
Review 130 (2023-12-28 - Rating: 5)
I am beyond grateful for the service we had done tonight. Our furnace stopped working and we have two young kids. I was worried about this cold night and how we would do. I called around and patriot pros was willing to look for someone to do an emergency visit this evening. Most places were closed or would only do tomorrow. The owner Javi and his wife came out to help because all their employees were busy or off the clock. They were great at giving us knowledge about maintaining the furnace and the furnace itself. I have no words for how amazing they were and we will share their name with anyone we know. -
Review 131 (2024-09-03 - Rating: 5)
Nick was very nice and polite, didnāt take long at all, gave recommendations and answered all my questions! -
Review 132 (2023-06-14 - Rating: 5)
From start to finish, the quality of service is excellent. Technician (Michael M) was dispatched next day, on time, and was extremely thorough in his inspection of the system as well as his explanations/communications. He was extremely knowledgeable and friendly as well as considerate of the presence of my kiddos. Would recommend Patriot Pros to anyone in the area and highly recommend requesting Michael. -
Review 133 (2024-03-22 - Rating: 5)
Javier and Craig were up front and provided me with all information to make an informed decision that was best for my family. They were no pressure, just wanted to help and were extremely friendly. Would recommend them them to all friends a family in the castle rock and surrounding areas! -
Review 134 (2023-11-23 - Rating: 5)
My experience with Xavier from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. Xavier was able to troubleshoot and resolve a baffling situation. Half of my basement was without power. Xavier had to pinpoint the one wire that was causing the short circuit. Seemed like needle in a haystack to me. Outage was resolved most efficiently. Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service. -
Review 135 (2024-01-25 - Rating: 5)
I had several companies look at our heating problem and Austin was the only technician that had the knowledge to repair our heater. I will recommend Rock Plumbing, heating and Air Conditioning to anyone who asks. Austin is a true professional and completed the repair I a quick and efficient manner. He was awesome! -
Review 136 (2024-12-14 - Rating: 5)
Very through helpful and professional job was quickly completed -
Review 137 (2024-03-12 - Rating: 5)
Craig and Frankie of the Patriot Pros provide professional optimum service in duct and furnace cleaning. And they go beyond what is required to ensure that, I, the customer am 100% satisfied. I wholeheartedly recommend them to do plumbing, heating, air and electrical work. -
Review 138 (2024-12-02 - Rating: 5)
Alex was super personable and informative and went the extra mile to help us. -
Review 139 (2023-11-28 - Rating: 5)
Fantastic and friendly service! Our heat went out on Thanksgiving and the owner showed up within a couple of hours and got us up and running! Frankie and Craig were friendly and knowledgeable and made the whole installation process very smooth. Highly recommend! -
Review 140 (2024-10-30 - Rating: 5)
They were very professional and thorough. I will definitely be using them again -
Review 141 (2024-01-22 - Rating: 5)
Anthony and Jeffrey were great. I wish I didnt have a problem that required me to call a plumber, but when faced with a broken pipe, the Patriot Pros team helped diagnose and ultimately repair the pipe. I wouldnt hesitate to use them again if I needed help. -
Review 142 (2023-10-06 - Rating: 5)
I had issues with my furnace after having it recently fixed by another company in the city that was less than professional. Luckily, Patriot Pros helped me promptly and professionally. Frankie took his time to look over the furnace and the whole system while answering all my questions. He fixed the issues and now Im enjoying warm air as winter is approaching. I will definitely use Patriot Pros services in the future when the need arises. Thank you! -
Review 143 (2023-12-24 - Rating: 5)
Sarah and Frankie were great! We were so thankful Sarah H. was able to get Frankie H. to come out on Christmas Eve! Frankie was very professional and kind! They both did a great job! I highly recommend Patriot Pro!! -
Review 144 (2024-03-30 - Rating: 5)
Frankie is a rockstar. Polite, respectful, knowledgeable, and cautious. The team at Patriot Pros are top notch professionals and were able to help my family out of jam on a holiday weekend. Prompt service with a smile (and conversation). 5-stars! -
Review 145 (2024-03-02 - Rating: 5)
Thank you to Frankie, Craig, Javier, Sarah, Andrew and Mark for helping me with my furnace. They went above and beyond. Thank you as well in fixing our sinks and plumbing issues. They even shoveled my driveway through this recent snowstorm. My daughter and I appreciate all of you at Patriot because we are up and running and have heatā¦. Thank you againā¦ -
Review 146 (2024-03-21 - Rating: 5)
Frankie was wonderfully helpful in giving me tips and tricks to do my own maintenance in the future, saving me money in the long run. He was kind and pleasant and not interested in doing more work that I requested of him. Thank you sir!! -
Review 147 (2023-03-10 - Rating: 5)
Patriot Pros continues to be very professional, knowledgeable, and communicates well when we have needed any services, which is why we keep going back to them. On this most recent trip out they did a free check of our plumbing and let me tell you Craig was great. He was very friendly, knowledgeable and gave tips on how we can continue to keep our plumbing in tip top shape before it got too bad and turned into an emergency. Craig went above and beyond and interacted with my kids who wanted to show him everything. If you ever need anything I would use Patriot Pros, but count yourself lucky if you get to work with Craig. Thank you!!!! -
Review 148 (2025-01-07 - Rating: 5)
Nick is young and enthusiastic. He answered all my questions and gave excellent service. -
Review 149 (2024-01-10 - Rating: 5)
Frankie and Jeff spent a very full day replacing my 30 year old furnace and humidifier. They tidied up after the job and explained all of the homeowner maintenance procedures. They ensured that the equipment was configured to maintain the humidity level and cleanse the air even when the furnace wasnāt heating the house. I appreciate their.professionalism to ensure the job was well done! -
Review 150 (2024-09-04 - Rating: 5)
Professional and top notch technician. Fixed our gas leak for our cooktop. Looks better than it did originally. -
Review 151 (2023-08-26 - Rating: 5)
Patriot Pros is the absolute BEST. I would recommend them to anyone who wants things done right the first time. They were outstanding in every aspect. They made great recommendations based on my needs, did quality work, on time, professional and the area was super clean when they finished. -
Review 152 (2024-03-07 - Rating: 5)
Frankie was awesome and always is!He goes above and beyond to explain every situation and breaks down fixes!He offered to help us do some of our own fixes by calling him and he will walk us through the process!He even hung a coat rack for us!!! What a guy!!! Again 5***** Service -
Review 153 (2024-04-20 - Rating: 5)
Frankie went above and beyond with our furnace situation and he gave us guidance. We have always had good service with Patriot Pros and recommend them for your needs. -
Review 154 (2024-06-25 - Rating: 5)
Patriot Pros did a wonderful job checking out our water heater today. Anthony was very friendly and great at explaining everything. We would work with them again and recommend them to anyone. -
Review 155 (2024-08-08 - Rating: 5)
Great service ! Thank you for sharing your knowledge and tips with me! Very thorough and informative! Would definitely recommend! -
Review 156 (2024-03-14 - Rating: 5)
Frankie H provided excellent, efficient service getting my water heater working again. He took the time to explain the work he was doing and even made the wiring look better than he found it. Thanks Frankie! -
Review 157 (2024-07-08 - Rating: 5)
We came home on Friday to find out our AC unit was not operating. Called the team and they sent out a portable unit to get us through the weekend, then Monday Javier and Alex came out. Found out I had a bad mother board that was under warranty and they got it turned around before the temp in the house even needed it. Great team I highly recommend. -
Review 158 (2023-08-23 - Rating: 5)
Michael came out to fix our air conditioning unit up and running in no time! He was very professional and kind. We will absolutely call Patriot Pros for all of our future plumbing, heating, AC and electrical needs. I canāt tell you how impressed I am with the service these guys gave us! Highly recommend! -
Review 159 (2024-01-13 - Rating: 5)
Experiencing freezing temperatures today and our furnace wonāt turn on, we SO appreciated Frankie coming to our home on a Saturday to save the day! Frankie was very professional, courteous, timely, and thoroughly explained how to service a furnace while finding solutions. He will be returning to complete the work soon! Thank you! -
Review 160 (2022-12-31 - Rating: 5)
Just used this company and they were wonderful! Jeri gave frequent and timely updates. I have never had a company send the bio of the individual coming for the service call.Anthony was awesome. He is prior Navy and treated everyone with such respect. Everything was incredibly professional and he did a wonderful job. Will definitely use Patriot Pros again. -
Review 161 (2024-02-09 - Rating: 5)
We needed some help with our furnace, bathroom sink and fire alarm. Craig helped us and was fantastic! He did a great job. He was very informative as to what was going on with everything and took the time to explain what was wrong, and fixed it!! Ask for Craig!! -
Review 162 (2024-11-07 - Rating: 5)
Venice was very professional on the phone, she was very informative and provided the necessary assistance needed. -
Review 163 (2023-09-22 - Rating: 5)
Frankie was amazing! Answered all my questions and walked me through all the details to make sure I understood. He even helped with extra plumbing issues we were having around the house. Definitely recommend! -
Review 164 (2024-02-06 - Rating: 5)
We had a gas leak that left us without heat or hot water. The Patriot Pros team worked long hours to make sure we would have heat before a winter storm was scheduled to hit. They went above and beyond in all areas. After the storm we had them back out to do some additional work on our home and they not only plowed our driveway but helped an Amazon employee whos car was stuck in our driveway. I highly recommend Patriot Pros! -
Review 165 (2024-06-08 - Rating: 5)
Very professional, courteous, and expert. Thoroughly explains diagnosis as he goes. The team mirrored Javier in courtesy and professionalism.Top notch with the best service I could expect. -
Review 166 (2023-04-19 - Rating: 5)
Wow! Iām thoroughly impressed from start to finish of this company. We replaced all of our toilets for an upgraded model today. From the lady who answers the phone to the gentlemen (Anthony & Anthony) who completed the work, it was such an easy and smooth process. They all work together like a fine tuned machine! Itās obvious all the little details are addressed behind the scenes. They are quick, efficient, professional, trust worthy, extremely knowledgeable, accommodating and honestly every other good quality! I would absolutely recommend them to my neighbors, friends & family. -
Review 167 (2023-12-21 - Rating: 5)
Frankie was the best! Such a polite gentleman & overall amazing experience speaking qith him. He was extremely knowledgeable and patient with us. Cannot say enough positive things about him! Thanks Frankie!!! -
Review 168 (2023-11-04 - Rating: 5)
Javier and Frankie Hoggards team provided phenomenal service. On-time, efficiency, attentive, and highly knowledgeable. One of the best contract service specialists Ive work with in this area. Will certainly use them again. -
Review 169 (2023-10-06 - Rating: 5)
We had a failed leaking hot water heater that we discovered at night. Called Patriot Pros and spoke to a real person that immediately got the help needed to talk us through shutting down the Pilot and turning off the water. Javier and Craig were at our house first thing in the morning. By the end of the day, we had a new hot water heater that replaced the two that were there before. Craig organized the space so we have more room in a crowded utility room. Highly recommend this group for their efficiency, professionalism and caring! -
Review 170 (2023-08-22 - Rating: 5)
Great experience with Michael at Patriot Pros. I had an issue with some water coming up through my floor drain in the basement. Michael came out and was able to get it cleared out quickly. He made sure everything was working properly before he left. Thanks for your help! -
Review 171 (2023-06-22 - Rating: 5)
Michael did a great job fixing our AC! When he arrived he quickly diagnosed the issue and when he realized he didnāt have the part on hand, he went and picked up the part and returned to install it. He communicated the issues clearly and overall provided a great service! -
Review 172 (2024-05-22 - Rating: 5)
I had an issue that appeared small at first but was identified to be a bigger problem with my boiler during a maintenance check. Patriot Pros came the following day, dismantled it and installed a new system in less than 24 hours. -
Review 173 (2022-04-01 - Rating: 5)
Javier and Hugo are true professionals. They presented all of the options for my plumbing repair and followed my wishes even though it was a stopgap measure. No pressure for the more expensive options and offered to advise me when I am ready to do the larger job. Couldnāt be happier with the service. Very personable. Patriot was able to send them out same day since I was going to be going out of town. Will definitely call again and ask for the same crew. Thanks! -
Review 174 (2022-04-01 - Rating: 5)
From the initial contact with Patriot Pros, everything was first-class. From scheduling to at my home, this team is service orientated. From the Diagnostic inspection, Javier and Hugo were beyond professional and went above and beyond my expectations detailing the process, the potential risks and how they would potentially resolve the issue. Not only did they help address my concerns but they also taught me a few things about some of my plumbing.We scheduled the work (smoke test) and the fleet arrived! Javier, Hugo, Frankie and Marcus all showed up on time, ready to work, found the problem immediately. I was so concerned that this was going to be a GIANT issue, but Javier was quick to advise on each step of the process and took the time to explain to me. The team worked great together. I understand why this company has an amazing reputation and treats their customers like family. I would recommend this team to anyone - like I said, these guys are the real deal. Thank you! -
Review 175 (2024-09-10 - Rating: 5)
I would work with Don Stork anytime! Patriot Pros must be proud to have him! -
Review 176 (2024-03-06 - Rating: 5)
Excellent and exceptional service. Had a gas fireplace leak. Took the time not only do the repairs. Called the gas company to insure all matters addressed. Neat, pleasant and extremely knowledgeable. Iād add an additional star if possible. -
Review 177 (2022-09-16 - Rating: 5)
Patriot Pros was professional and pleasant to work with from my very first phone call to their office through to completion. They replaced our furnace and explained in great detail the process and also why they recommended the furnace that they did. The installers were great and did a wonderful job with very little disruption as we both work from home. When they were finished he explained everything that was completed and the job was very professional. We highly recommend them! -
Review 178 (2023-06-02 - Rating: 5)
Amazing company! Had a water leak from the bathroom toilet in the basement. Javier came out late and turned the water off. Brought fans and ensured that the leak stopped. This was on a holiday weekend! So responsive. So incredibly nice and genuine. The issue could have been any number of issues ranging from small to a massive pipe issue. Thankfully it was the latter. Still, Javier ensured that the leak was fixed, floors and baseboards were dry. Best company. Will definitely use again and highly highly recommend them. -
Review 179 (2022-06-07 - Rating: 5)
We are very pleased with our new boiler system that was installed and other plumbing repairs preformed by Patriot Pros. Javier is the best! So knowledgeable and experienced. His staff are all wonderful, helpful, clean and professional. They installed our new boilers quickly and did a beautiful job. We were able to leave town on vacation without worry one day later. We have an older home with natural plumbing issues and they have taken care of everything to our satisfaction. -
Review 180 (2023-10-10 - Rating: 5)
I live in Castle Rock & like to do business locally. I needed to do a boiler inspection before firing up my furnace. I called a few places that advertise the service. I didnt receive a call back on a few. Some were outrageously expensive. I drove by Patriot Pros on my way to get a coffee before work & decided to call. I was greeted by a pleasant friendly voice & was able to schedule an appt. for the following day. Unfortunately the tech who was scheduled to come came down with covid so I had to reschedule for the following week. To cut to the chase, I wasnt sure this company was going to show up. I received a call from the routing person stating I was next on the list & she was confirming. After a long wait the owner Javier came to perform the service. I want to say thank you to Jeri, Jimmy, Leah & Javier for a great experience! I will use this company for all my future Heating, Plumbing & AC Services & will refer family & friends. L. RossIām leaving another review for this Company. My experience was informative & professional Frankie arrived on time we discussed options & he was veer professional in providing me with great customer service -
Review 181 (2024-10-14 - Rating: 5)
Patriot Pros are the ultimate professional HVAC+ shop, from owners Sarah & Javier to the techs who worked on our project: Frankie, Anthony, Michael, Craig, & Gerry. While I wish I could say it was free, the cost of the project to replace our furnace and water heater (with a tankless model) and our first ever AC unit was very reasonable, all things considered. From the first visit to the last, each person texted and emailed photos and profiles to let us know whom to expect. The crewās work ethic was impressive and, while very professional, they were also a pleasure to have in our home. No detail was too small and the installation left everything in the area in as good or better condition than found. We will definitely be continuing our relationship with Patriot Pros for annual checks and (hopefully unnecessary) repairs and replacement. -
Review 182 (2024-11-15 - Rating: 5)
Iām very satisfied with the work done by Alex, he was very professional during the job as well as very knowledgeable about the repairs, I will certainly recommend Patriot Pros for future jobs. Thank you Patriot Pros and thank you Alex.Ray GutierrezCastle Rock, CO -
Review 183 (2024-09-26 - Rating: 5)
Trust me, the service is excellent. Went in and spoke with Venise and she was excellent.Great customer service -
Review 184 (2024-08-28 - Rating: 5)
Javier was great. Very kind. Very informative and explained everything along the way. Why my unit froze, what to do next and they will help in the future for anything needed. -
Review 185 (2023-01-01 - Rating: 5)
From our initial call for service all the way through the completion of a very difficult project, everyone we dealt with was prompt, professional, courteous and a pleasure to conduct business with.Of special note was Anthony. Anthonyās expertise and knowledge was only surpassed by his extraordinary ability to communicate it.Through a multitude of challenges, Anthony stuck to it, and went well past the call of duty to finish the task just as he promised.Through all of it he was polite, courteous professional and understanding. Definitely an outstanding representative of your company.We most definitely will recommend Patriot to anyone who has a need for your service. -
Review 186 (2023-09-20 - Rating: 5)
We greatly appreciated that the team was on time, responsive and didnāt leave us waiting all day with no idea of when someone was coming out.Both Xavier and Javi made a point to educate on what they were doing and ask questions to help avoid wasting time.Weād absolutely recommend them and will use them again if something comes up.