Sunset Plumbing & Heating AC amherst ny

Located in Buffalo, New York

Address: 112 Hubbardston Pl, Amherst, NY 14228, United States

Phone: +1 716-691-5619

Rating: 5

Services

On-site services
Online estimates
Language assistance
Repair services
Cash only
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-29 - Rating: 5)
Had John and Dave install a water filtration system, tankless heater, garbage disposal earlier in the year. Just had them come out again after a different company bumped the filtration system during a furnace install. They responded promptly and with a great price for the fix.

Review 2 (2024-08-13 - Rating: 5)
Sunset Plumbing and Heating/AC, John and Dave, did an exceptional job for us. I am especially grateful for them fitting us into their very busy schedule in order to help us out with water in the kitchen. They also trouble-shot and resolved a problem we had with a kitchen sink attachment and were able to fix it fast and effectively. Will use their services again!

Review 3 (2023-12-06 - Rating: 5)
When I called last night with a plumbing issue, John and Dave were here first thing in the morning. They were on time, courteous, and efficient. They laid a tarp down to protect my hardwood floors in my kitchen and gave me ways to avoid my issue from happening again. We highly recommend them!

Review 4 (2024-03-24 - Rating: 5)
This is a long overdue review but we had John come to help us with what we thought was a simple backup issue in our basement which turned out to be a complete tear out of all our basement pipes. John and his son were so kind and patient with us when we werent sure what was going on and explained everything to us. We now have no water in our basement new pipes and a sump pump and we are so thankful! We highly recommend sunset!

Review 5 (2024-11-26 - Rating: 5)
10/10 every time! Really appreciate these guys and the work they do! Quick responses and no fuss gentlemen who get the job done. Thats all I can ask for.

Review 6 (2021-11-04 - Rating: 5)
John is the BEST plumber ever. My husband and I have used his service for over 30 years. When we have an issue he responds promptly ( usually the same day) and he is efficient and affordable. Years ago we had a problem on Thanksgiving day and we were expected for dinner at our daughters home 4 hours away. He came on Thanksgiving (can you believe?) so that we could leave town and know that our home was safe. Today I called hime with a plumbing issue that needed immediate attention and he was here within an hour. He is truly a master plumber.

Review 7 (2017-02-21 - Rating: 5)
Sunset Plumbing was great! They returned my phone call promptly and came over before noon the next day. I have an older home and had a kitchen sink that wouldnt drain. Both John and Dave were able to finally clear the stubborn clog and cleaned up after, and offered a couple of care tips for my 69yr old pipes. They were very polite and friendly, I am so happy I chose them!

Review 8 (2017-01-12 - Rating: 5)
I am a steady customer with John and Dave and once again I needed their help. My sump pump wan on the way out, so I gave John a call. Like always, I was able to count on his friendly service and smiling face! He arrived within a few hours of me calling him... (ALWAYS right there when I need him)! He got the job dome in no time and with no problems! It is good to that there is a GREAT company like Sunset Plumbing in the area for ALL my needs!!! I am and always will be using Sunset Plumbing for ALL of my water and HVAC needs! THANKS AGAIN John and Dave!!!!!!!!!! Sincerely, Raul

Review 9 (2017-05-12 - Rating: 5)
WORLD CLASS PLUMBERS!!!! SAVED THE CLOSING OF HOME SALE!!!! We have been customers of John and David for 8 years. They have done everything from routine annual maintenance to repairs that one can expect in an 80 year old home. We are moving to a new area and the day before closing, as the new owners were doing their final walk through, a gas leak was detected. John rearranged his whole schedule to deal with our crisis and had the repairs completed so that the closing could move forward. We cant say enough about the service and care that John and David have shown us. In fact, when I called John, nearly hysterical about my crisis, he calmed me down and asked how our son, who has autism, was handling the move. In the 8 years that we have worked with John and David, there has only been one time when he did not show up exactly at the scheduled time, and that time was because another customer had a crisis like mine. He kept us informed of the time change and still met/exceeded our needs. Well never have another plumber as wonderful as John!!!! Thank you John and David for SAVING OUR DAY!!!!!

Review 10 (2021-12-01 - Rating: 5)
I called Sunset plumbing after 2 nights of a very cold upstairs due to a bad valve in my old old boiler. John answered the phone and said Im just finishing my lunch and Ill be right over. I anticipated a few more nights uncomfortable, but nope, they squeezed me in and took care of everything. The price was more than fair, problem assessed, parts installed and I felt the honestly as soon as he arrived. He stayed to make sure all the radiators were heating up quietly without air bubbles, and for the thermostat to shut of acknowledging that all was well once again. Followed up by a text letting me know he was there anytime we needed help, and what to do preventative maintenance--wise ourselves to keep our boiler kicking. My new go to plumber, I highly recommend!

Review 11 (2016-02-10 - Rating: 5)
Homeowners/Landlords you can identify with this note. The dreaded phone call from the tenant, No heat and the temperature in the house is dropping below 50 when she called me. So I needed help right away. I called John Wachala at Sunset Plumbing, he was about 20 minutes away and could come as soon as he finished the job he was working on in about 45 minutes. John was right on time and was able to diagnosis the problem immediately. He explained the work that needed to be done in detail, offered a price I thought was very reasonable, and completed the work in less than an hour. The heat was up and running and our tenant is very happy.I have used Sunset Plumbing before and each time they have delivered high quality service at a reasonable price. I would highly recommend John and his son David to work on any plumbing and heating project.

Review 12 (2019-12-27 - Rating: 5)
John and Dave did a fantastic job replacing my drain line from the house to the street. My issue started on a Saturday where the sump pump was running continuously through Monday morning. I called Sunset Plumbing at 7am Monday and they were here by 9:30am. That’s when we discovered the water being pumped out thru the sump was just recycling due to the broken drain line. John and Dave did a temporary fix so that the water drained into the yard and the sump turned off. I highly recommend Sunset Plumbing based upon quality, cost, and responsiveness. Next time I need a plumber or someone to service my furnace, I’m calling Sunset!Thank you John and Dave for a great job!Ron Shank

Review 13 (2018-05-18 - Rating: 5)
Needed a gas line capped off and also had a water leak in the laundry room to my house. I needed someone quick and that knew what they were doing. I called numerous places with one of them telling me they could get to me in a week. I finally call Sunset Plumbing and he comes out to my house within an hour. He was very thorough and did an amazing job. I would recommend him to anyone and he now has my service. Very professional.

Review 14 (2017-12-13 - Rating: 5)
A couple of months ago I found out my boiler was giving carbon monoxide on the higher side. I had already put around $1000 into repairs into the boiler and it was almost 25 years old. At this point I knew I wanted to replace the boiler. I saw the ratings with this company and decided to give them a try. John did not just try to sell me the highest cost furnace he gave me options with different price ranges that would work for me. He also gave me estimates less than other companies in the area. They were professional, showed up when they stated, and did an amazing job installing the boiler. I have had my new boiler in for 6 weeks now and this is the best my house has felt since I bought it 9 years ago. They have definitely earned a customer for life. If you choose them for services you will not regret it.

Review 15 (2020-11-10 - Rating: 5)
John Wachala and his son David have done all of the plumbing, heating and air conditioning work at my house for at least the last 5 years. I can ALWAYS depend on John to be prompt and do an excellent job. I have recommended him to many of my colleagues and friends and they have been very pleased with his work. I highly recommend Sunset Plumbing and Heating and John and David. They are terrific!Once again John Wachala and David have come to the rescue. I was having terrible problems with water in my basement. After putting in a sump pump John and David added a drainage line that really gets the water away from my house.John and David are the best. The absolute best!!!!Dr. Roger Firestien, Williamsville, NY

Review 16 (2016-02-04 - Rating: 5)
John and David Wachala are excellent plumbers. Very efficient and professional. I recently had my basement sub floor drain diagnosed and repaired. All work was done at a very high quality level and clean. My wife and I highly recommend Sunset Plumbing for any residential plumbing work. We have used Sunset for years and are very happy with their work.

Review 17 (2018-11-18 - Rating: 5)
I would highly recommend Sunset Plumbing. I called them early one Saturday morning an hour before they opened & left a message about an issue I was having with my sump pump. John called me back a few minutes later and came out really fast & fixed the problem right away. Very prompt and professional and did an excellent job.

Review 18 (2018-04-17 - Rating: 5)
Had an issue with cartridge and could not turn the shower handle/water off this morning and so had to shut water off completely!! Initially handle was operable when I called John, so scheduled an apt for tomorrow, however the issue with the handle as mentioned happened 30mins after I made my initial apt and so with no water, I called John back and he was able to bump me up to this afternoon! Needless to say, issue has been resolve and water restored...not to mention my shower handle turns off and on with extreme ease!Highly recommend Sunset, second time using and A++!Rich!

Review 19 (2017-05-25 - Rating: 5)
We had an issue with hot water control and supply. I found John on the internet. I was impressed with 26 of 26 5 star ratings. I called John and within 4 hours he came to the house, walked me through the system, showed me the design problem which was a mixer on the hot water tank. He eliminated the mixer, reset the tank, and we were back in business. John is a really nice and able guy. He is also very honest...he could have sold me a new system. So we are #27!

Review 20 (2019-06-23 - Rating: 5)
John and his team were extremely timely, conscientious, and professional. I had called them the same day with a new problem in my bathroom after they had just finished a job in my basement. Came immediately to help with the emergency. Appreciate their quick response and quality work! I would highly recommend them.

Review 21 (2016-02-17 - Rating: 5)
I had a pipe burst in my garage in a home that I had just purchased. I called and they were able to come out within about 30 minutes- even though the weather was very bad and the plow had not made it to my house yet. They assessed the situation, gave me a quote and had the entire job done in less than an hour. He explained what I needed to do to prevent it from happening again. He even was able to tell me what was wrong with my HVAC system that was leaking water. I was very impressed with them and would recommend them to others.

Review 22 (2016-09-26 - Rating: 5)
John and Dave came out to my house to troubleshoot a loud furnace. They were very detailed in their explanation and straightforward in their pricing. They were very professional and give you the hometown feel versus a big outfit just looking to rake in the money.Anyone looking for a plumbing or heating service look no further.

Review 23 (2017-01-17 - Rating: 5)
When it comes to a heating or plumbing issue these guys are the best. I own a very old house. Ive had to replace my furnace, a/c unit, ductwork, dishwasher, and deal with a whole slew of plumbing problems. John and Dave always come out and handle my problems so they arent problems again. Good clean work at a fair price. Cant say enough on how good these guys are!

Review 24 (2015-06-01 - Rating: 5)
Our main sewer line became clogged up after this weekends heavy rains. I took one look at the clean-out and I said to my husband, its time to call John and Dave. He called around 10 a.m. and they arrived to our house right on time two hours later. 20 minutes later they had the drain snaked and water flowing through the sewer again. We highly recommend Sunset Plumbing and Heating.

Review 25 (2017-07-11 - Rating: 5)
I had an issue with my sump pump that had sewer water backing up in it. I called Sunset Plumbing and they came out really quick. They worked super quick, unplugged the pipe that was causing the backup and I was all set! I would HIGHLY recommend them!!! Thank you!

Review 26 (2020-12-28 - Rating: 5)
They came first thing in the morning after I called the previous day. I had a blockage in my main line leading away from the house that they were able to snake through quickly. They were professional, wore masks, and did a good job cleaning up after they performed the work. Would definitely recommend.

Review 27 (2020-04-19 - Rating: 5)
My water heater quit Friday night. I called sunset plumbing that same night and they came Saturday morning and had replaced the heater by 10:00AM. I have used this plumbing company in the past for multiple jobs and have had positive experiences every time. If you are looking for a plumbing company that you can rely on sunset plumbing is for you. I know I have found a plumber I will use for the rest of my life.

Review 28 (2021-04-02 - Rating: 5)
John has always been quick to respond and true to his word when it comes to showing up for the job and getting it done. I have worked with John and Dave and you can trust that you will always have a professional experience.

Review 29 (2016-12-15 - Rating: 5)
John has worked on our house a couple of times recently. I am consistently impressed by how responsive he is, and by the quality of his work. He was very friendly and professional. Highly recommended!

Review 30 (2017-03-23 - Rating: 5)
These guys are amazing! My sump pump died on me while my home was up for sale. I called them at 10:00 am and John came at 1:00 pm the same day and put in a new one.

Review 31 (2020-11-25 - Rating: 5)
Great professionalism arrived fifteen minutes early and gave prompt advice about our central air unit, even gave us advice on how to maintain it and what filters that would work well and not break the bank. Amazing would definitely recommend!

Review 32 (2022-10-01 - Rating: 5)
I Highly recommend this father and son business. Always on time, very trustworthy and they explain everything well. Affordable and professional. If you’re in the Amherst area don’t hesitate to call these folks A+

Review 33 (2018-04-19 - Rating: 5)
Needed a couple small fixes at our home. They were prompt, courteous, thorough and reasonably priced.Will definitely use them again if we have any other plumbing needs.

Review 34 (2024-01-11 - Rating: 5)
Had a potentially really messy cast iron sewer pipe job. John and Dave didnt bat an eye, were on time, clean, and did everything they said they would do. True professionals.

Review 35 (2018-01-13 - Rating: 5)
This man saved the day, responded on New Years day, assisted thefire dept how to drain the 5 feet of water that had filled my basementas their efforts to pump water out froze and became inoperative,returned the next day to replace sump pump. It was freezing thatday. Highly recommend

Review 36 (2017-08-10 - Rating: 5)
The guys did such a great job! I called them last minute and they were able to come the day of and do the plumbing I needed and they even removed counter tops for me. A+!!!!

Review 37 (2016-11-21 - Rating: 5)
Recently lost heat and called Sunset Plumbing & Heating which came out within the hour and had me up and running shortly after. Highly professional,quick and courteous.Thanks John & Dave

Review 38 (2016-01-18 - Rating: 5)
John from Sunset Plumbing was very helpful and came right away when I had a gas leak issue. I would call him again when I need any repairs.

Review 39 (2016-02-08 - Rating: 5)
Sunset was awesome. They were on time, professional and helpful. They solved my problems quickly and explained everything in a way I could understand. I will be calling them from now on.

Review 40 (2022-04-13 - Rating: 5)
They were great about coming out quickly and getting back to me with any questions I had. Good quality work. Highly recommended.

Review 41 (2016-06-04 - Rating: 5)
Came over and promptly solved our toilet issues in about 40 minutes at around half the cost of other places in town. Thanks John. Highly recommended.

Review 42 (2020-04-23 - Rating: 5)
They tackled a particularly nasty, rusty, leaky old hot water heater and replaced it in record time. Their covid-19 protocols were excellent.

Review 43 (2019-01-01 - Rating: 5)
New Years day came out in one hour. Did not jack price. Used them last year too. Would recommend.

Review 44 (2016-02-04 - Rating: 5)
Great service and even better rates. Fixed my problem right away and even showed me how to fix the problem if it ever arises again. I would highly recommend John.

Review 45 (2023-10-27 - Rating: 5)
Toilet in basement was leaking,Dave came got needed parts and fixed the leak on same day explained everything to me was very reasonable. I will highly recommend him.Glad I called him.5 star.

Review 46 (2022-08-18 - Rating: 5)
John and his son installed a tankless water heater and replaced a wall furnace for us. We are very pleased with the quality of work. They were friendly, good communication and cleaned up after themselves. We know who to call if we have future plumbing needs. Thank you for the excellent work!

Review 47 (2018-01-26 - Rating: 5)
I’ve used John for heating and plumbing service for the past 7 years. He does quality work and is reliable and dependable. Phone calls are answered or returned quickly. Appointments for service are responded to promptly. Prices are fair and reasonable. Leaving town. Wish I could take him with me.

Review 48 (2020-02-16 - Rating: 5)
Living in a condo myself and my neighbor both had sewage backing up into our stationary tubs. The condo association called another plumber and they never answered their 2 calls. I asked them to contact another plumber and John came out in a half hour. Sadly they had to get a backhoe and came back in 2 days and did an awesome job. They saved my Japanese maple he thought they might have had to get rid of. Great job Great service!!! HIGHLY recommend!!

Review 49 (2016-10-10 - Rating: 5)
I called looking to schedule yearly maintenance on my furnace (which hasnt been maintained in many years). They came within the hour and were polite, quick, and cleaned up after themselves. They also gave me some advise on an unrelated issue and helped me plan for the future replacement on my old furnace.Ill be calling them up every year and theyll be the first ones I call when my furnace is ready to be replaced.

Review 50 (2016-12-05 - Rating: 5)
John and his son came to my home and fixed four separate problems that I have been dealing with for years in a little over an hour. They were prompt, courteous and efficient plus the price was fair. I now have a new plumber, I fired my husband!

Review 51 (2018-10-17 - Rating: 5)
Sunset Plumbing and Heating was fantastic!I couldn’t figure out why there was no heat coming out of my furnace so I called a few heating and cooling specialists to get estimates. Sunset provided the lowest quote and was the only one that could check the furnace the same day. John arrived within the hour and got right to work diagnosing the problem.John was extremely knowledgeable and took the time to educate me on the furnace (how it operates, how to tell when the heating element is working, how often to change out the filter). He was able to fix the problem and explained how to avoid the problem in the future.I highly recommend Sunset Plumbing and Heating!

Review 52 (2018-10-16 - Rating: 5)
I didnt have heat to the upstairs of my house. I called them and they were out to my house within an hour. They diagnosed the problem and got me up and running in no time. Highly recommend!

Review 53 (2016-09-24 - Rating: 5)
Grate job done on my Navien hot water tank call him any time thanks

Review 54 (2016-08-16 - Rating: 5)
My name is Joe & I am a Amherst NY resident. I usually do not write reviews, but in this case I have to share my thoughts. I have a older home that my wife and I purchased 6 years ago. My wife noticed the sink in the basement backing up as she did the laundry. I tried to resolve the issue on my own, however I was unsuccessful. I did some research and came across Sunset Plumbing and seen the ratings. I thought that this was to good to be true but after discussing the problem with John over the phone I found out it wasnt. John was very professional & told me the potential causes. I asked about cost & his quote was very fair. He arrived within the timeframe he stated with his son Dave. They went right to work and had our home functioning again within an hour! My family was happy that the issue was resolved.2 days later another separate issue occurred. I called John & he came to the rescue again. Once again he gave a very fair price and the job that he performed took time & hard work. Afterwards he told me how to prevent these issues from happening again in the future. I want to say thank you John & Dave for your hard work & you guys definitely have earned a new customer! Definitely recommend Sunset Plumbing and give them 2 thumbs up!