Stephens Plumbing & Heating

Located in Buffalo, New York

Address: Amherst, NY 14221, United States,

Phone: +1 716-632-1149

Rating: 4.6

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Comments

Review 1 (2024-06-04 - Rating: 5)
As a small business owner myself, of Queen City Estate Sales, we engage a wholistic resource pool of similarly cost-effective, professional, local independent biz owners in the greater WNY area to meet the ever-changing needs of our clientele.Stephens Plumbing & Heating has been QCES go-to both personally (My own property ~ enough said!) & professionally for years now. Polite, professional & super responsive every time. And then some ~ above & beyond! Not your run-of-the-mill service provider AND one of the hardest working HVAC & plumbing crews in WNY!Weve vetted countless companies in Buffalo & Amherst for our continued needs (as you might expect!) and those of our clients, and I can definitive say these folks will meet e v e r y need you may have in short order.Give em a call. You will NOT be disappointed. And thats a fact. Stephens Plumbing & Heating is one of the b e s t youll find for ALL you plumbing & heating services. Thank you folks so much!Truly wish there was more providers with such a professional standard of service. The Stephens family should be your 1st call! Kudos to you guys after all these years ~

Review 2 (2024-04-11 - Rating: 5)
Our backflow preventer sprung a bad leak at our business. Stephens Plumbing was here and had it fixed in less than 24 hours. Ken and Bob were very nice to deal with. Professional, efficient and reasonable. I will definitely recommend them to friends and family for plumbing needs.

Review 3 (2024-01-16 - Rating: 5)
Really great service. Very easy to schedule with and very punctual. Extremely knowledgeable and willing to listen. Both the plumber I spoke to on the phone and the one who came out addressed our concerns completely. We had other companies wanting to do thousands of dollars of work. Stephens was extremely thorough and explained to me what the problem was after running the camera. If there is a major problem in the future they will be my first call.

Review 4 (2023-07-13 - Rating: 5)
We purchased a new garage faucet, and tried to install it ourselves without success. Ken from Stephens Plumbing was prompt, professional, explained why we were having a problem installing it ourselves, thorough; and most importantly he was successful. We now can use both hot and cold water in the garage. We would recommend this company.

Review 5 (2024-01-16 - Rating: 5)
Stephen Plumbing and me as a homeowner have been a team since way back when. They do a first class job and the fact that they know my basement and plumbing issues throughout the years is immeasurable. I try to teach my young staff members to develop a relationship with people in your neighborhood and it just makes life better. These are the plumbers in my neighborhood. Love these guys, love hearing about their families, love seeing them come in to get a smoothie! Just good hard working honest people.Our denationalized has doubled over into our business lives. We own a squeeze Juicery and they help us out all the time.

Review 6 (2024-01-02 - Rating: 5)
The owner did such a great job helping with my flooding issues in Depew the other day he was very kind and got the problem solved very quickly he even helped me with issues that had very little to do with the job description all around great guy and great work and the pricing was 3 times cheaper than any other plumbing companies I had dealt with before overall amazing job

Review 7 (2019-08-22 - Rating: 5)
Had a different plumber at the house that said they couldn’t snake our sewer line and it needed to excavated.Stephens came out and fixed it within 15 minutes. Saved thousands. Thank you.

Review 8 (2022-02-24 - Rating: 5)
I could not recommend this group more! They have now bailed us out of two issues (one plumbing & one heating) and both calls were taken care of same day. Their pricing is fair and they are incredibly efficient. I will continue to use them for all of our plumbing & heating needs.

Review 9 (2016-12-16 - Rating: 5)
Kenny and David were true to their word. Arrived as promised for a no water / no heat situation late on a Friday afternoon. I had already been left high and dry(wet) by a popular village plumber, so I was happy to find them. Even happier when their work was so effective and fairly priced.

Review 10 (2021-02-05 - Rating: 5)
Ive used Stevens Plumbing on a couple occasions and couldnt be more satisfied ! Ken was over last time and hes a true professional and very personable. Ill be calling them again as needed but hopefully not too soon.

Review 11 (2020-11-12 - Rating: 5)
Dave installed a new gas line and fixed my hot water tank. Professional and answered all my questions and cleaned up everything! I was very happy with the work. The prices are reasonable and they show up when they say they will. I highly recommend them.

Review 12 (2020-02-19 - Rating: 5)
The Stephens crew was quick, friendly and very professional. They took care of my frozen pipe issue at a fair cost. I recommend them to my friends all the time.

Review 13 (2020-03-07 - Rating: 5)
Called to have a toilet installed for my mother-in-law. Bob replied immediatelyand they were on site installing a new unit within the hour. Couldnt ask for faster or better service! Will always be my first call for plumbing issues.

Review 14 (2020-03-24 - Rating: 5)
These guys are good, very good at what they do. Always professional, friendly and courteous. I just had Kenny and Danny here for a shower issue, quickly resolved. I have been using Stephens now for over 20 years.

Review 15 (2019-02-26 - Rating: 5)
The guys of Stephans plumbing are top notch! They are always quick to respond and talk me off the ledge when I am freaking out about my sump pump or other issues. Lucky to have them!

Review 16 (2022-02-24 - Rating: 5)
I cant say enough great things about Stephens plumbing. They held me with some a bathroom to my home. They were responsive, polite, knowledgeable, and provided amazing services. I also find them to be very reasonable priced.i would HIGHLY recommend!!!

Review 17 (2018-09-15 - Rating: 5)
Very happy with the fast, after hours service! Ken called to see what the problem was within minutes of my calling the answering service. Came out quickly, and determined that all we needed was a simple fix! Very pleased with the response and the work! Totally recommend this company!

Review 18 (2023-12-07 - Rating: 5)
Bob & Ken were both extremely professional and did great quality work.

Review 19 (2020-12-11 - Rating: 5)
Had an issue with my boiler gurgling (air was in the system). they came out the next day and had me back up and running in no time! VERY reasonably priced. I will look to use Stephens whenever I am in trouble and would advise anyone I know to do the same! thank you!

Review 20 (2020-06-07 - Rating: 5)
Huge shoutout to Stephens Plumbing & Heating, Inc. for coming out on a beautiful Sunday morning, donning mask and gloves, and being in and out in under an hour (under a half hour?!) Super responsive, respectful, and professional—we will definitely be calling them for our future (hopefully not too many!) plumbing needs!

Review 21 (2021-10-15 - Rating: 5)
Superior!!! They were there both times I needed them.....and did an amazing job!!!! Prices were great....customer service was just perfect🙂....so happy I found this company.

Review 22 (2020-11-12 - Rating: 5)
These guys are the best! Honest and reasonably priced, they are great to work with.

Review 23 (2017-02-28 - Rating: 5)
Used them many times for work, inside & out. Great company. Whenever they fix something, it stays fixed.

Review 24 (2017-07-10 - Rating: 5)
Wow! My toilet broke, I called, and it was fixed within the hour! Im a very impressed first time customer!

Review 25 (2022-01-12 - Rating: 5)
Professional , fast and very efficient. Ken was great

Review 26 (2020-09-27 - Rating: 5)
Quik response time. Very fair price. In and out highly recommend

Review 27 (2022-12-29 - Rating: 5)
Stephen’s literally saved our home! We had burst pipes because of the blizzard and we were without power for 3 days. I was frantically calling plumbers but most couldn’t even get to us because of the snow. Two of my other neighbors were in the same boat. Stephen’s assured me they would get there and arrived within an hour. Their technicians Dave and Gabe immediately repaired the burst pipe and then went to my other neighbor’s homes and got them back up and running as well. They also repaired our baseboard heat. Two more pipes had burst in that system but we couldn’t detect until the pipes thawed. Again, Stephen’s technician Dave came out right away and repaired immediately. They were nothing but professional and kind, even though they had been working many long hours. We are forever Stephen’s Plumbing and Heating customers!

Review 28 (2023-06-15 - Rating: 5)
Nobody likes dealing with a flooded basement but Stevens plumbing got the job done as quickly as possible and I feel like I have a plumber I could call for anything now. First class guys.Editing this in 2023. These guys have come to our rescue countless times since the great flood of 2016. We now use them at our restaurants as well. Thankful to have a plumber I trust.

Review 29 (2018-03-12 - Rating: 5)
Incredibly impressed first time customer. They came when they said they would, were in and out in 75 minutes for a replace and install of a 40-gallon hot water tank, and didnt leave any mess behind. They were recommended to us by family members, and we will be recommending them to others as well.

Review 30 (2020-12-06 - Rating: 5)
Dan was our technician and he was prompt, polite and efficient. Came out on a Saturday evening and did an amazing job quickly. Would definitely call again!

Review 31 (2018-04-25 - Rating: 4)
Good service, cleared main sewer lines from basementcheryl o

Review 32 (2020-03-05 - Rating: 5)
Very prompt, called them and within the hour they were here. Very professional, knowledgeable, pleasant and reasonable. Great job Ken , 5 stars 👍🏻

Review 33 (2021-04-25 - Rating: 5)
Stephens Plumbing & Heating provide amazing service. I called then at 5:30 am about replacing my shot hot water tank. One of the owners called my girlfriend at 8:00 and told her someone would be there by 1:00. They called and wanted to know if 12:30 would be ok. They were in an out in about an hour. The price was very reasonable and the service was great! Would highly recommend them for your next plumbing job.