Zoom Drain Alabama

Located in Birmingham, Alabama

Address: 1161 Gadsden Hwy, Birmingham, AL 35235, United States

Phone: +1 205-793-6070

Rating: 4.9

Services

Identifies as Latino-owned
Identifies as veteran-owned
Identifies as women-owned
Online estimates
On-site services
Language assistance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-03-01 - Rating: 5)
I had the pleasure of working with technician Sam recently, and I must say, his service was exceptional. Not only did he possess great expertise in his field, but he also went above and beyond to ensure the job was completed to the highest standard possible. Sams dedication to excellence was evident when he went the extra mile by promptly going to Lowes to acquire a necessary piece to complete the task efficiently. His professionalism and commitment to customer satisfaction truly set him apart. I highly recommend Sam for any technical services you may need.

Review 2 (2024-03-25 - Rating: 5)
They were quick to respond and get a tech out same day. The tech, Micah Ludin, was fantastic! Super easy to talk and ask questions to along with explaining everything clearly and precisely. He made us feel very comfortable about everything. I would highly recommend this company to everybody looking for a quick fix with high quality service.

Review 3 (2024-08-15 - Rating: 5)
Sam was great! Very professional and gave us money saving suggestions. We highly recommend Sam and Zoom Drain!

Review 4 (2023-07-26 - Rating: 5)
We had an amazing experience with Zoom Drain. From the woman who helped schedule us to the technicians, they were warm, professional and courteous. They got us in same day and as soon as the technician was assigned, he called to check with me and let me know when he would arrive. They stayed until the job was done and done well. Absolutely would recommend and will be using them for all of our plumbing needs.

Review 5 (2024-03-19 - Rating: 5)
Zoom Drain came out this afternoon within 30 mins of me calling for service. They texted a picture of my technician and called as they were headed our way.Wasn’t urgent, but they came by fast. Sam Harper was our technician and he was polite, friendly and informative. We had a clean out that was overflowing in the yard. He recommended a Hydrojet service which was roughly $699 and a flat rate. Seemed like a fair price based on my google searches. Cleared the clog and warranty up to 3 months of service. Also replaced the clean out cap with a new one that actually works vs the old one that was on there.Customer service was excellent and payment was easy online.Overall process was easy and timely.Would recommend for service

Review 6 (2024-02-08 - Rating: 5)
I used Zoom Drain today to clear a pipe that was causing water to back up into my master bath shower. The technician, Sam Harper was very nice and was careful to cover our shower with a protective rubber mat to keep the both of us getting into trouble with the missus 😉. Sam was very pleasant to work with and I feel confident that he dislodged whatever was stopping up our drains.Tony Nichols

Review 7 (2024-02-08 - Rating: 5)
I would like to thank tech Sam Harper for all his hard work, patience, diligence and persistence on trying to fix my clogged kitchen drain. He went above and beyond! I called and received same day service and he even showed up about an hour earlier than scheduled. After all the hours of physical labor unfortunately my issue was unresolved. Over 50 years of grease guck and who knows what else was too much to resolve. In spite of it all Im still giving a 5 star rating for great customer service and I would still recommend Zoom Drain service for your needs.

Review 8 (2024-01-09 - Rating: 5)
House repairs are never fun but thanks to Zoom drain they made it easy. Sam did a stellar job with repairing my garbage disposal. He waisted no time in finding the issue and a solution to repair it. Sam was very knowledgeable and that showed with him repairing my garbage disposal. He also cleaned the mess that was backed up in the disposal. I highly would recommend him and Zoom drain for all plumbing needs.

Review 9 (2024-03-22 - Rating: 5)
Sam came out the same day we called, and resolved our issue quickly for a fair price. Very satisfied with the work and with Sams expertise, and we wont hesitate to call again in the future.

Review 10 (2023-10-15 - Rating: 5)
We had a plumbing emergency on a Saturday evening and our service tech Micah arrived within a very short amount of time. He worked quickly and professionally and everything worked by the time he left. We definitely recommend Zoom Drain!

Review 11 (2023-10-19 - Rating: 5)
Sam came out to unclog the commode my senior father uses. Sam took time to explain the process and cost. Most important to me was his professionalism and the care he showed for my home. He put plastic down to protect the area. Of course waste was in the commode. He eventually had to remove the commode. He got the sewer line unclogged, mounted the commode. Even more impressive was the cleanliness he left the commode which was a mess. Outstanding service from Sam.

Review 12 (2024-03-18 - Rating: 5)
We were very impressed with Sam, came on weekend, great personality, explained everything to us and was able to fix our problem. We are very happy customers! We would recommend him to anyone.

Review 13 (2024-01-19 - Rating: 5)
Micah was very helpful!! He unclogged our toilet that was overflowing into our new bathroom renovation. On time, courteous, and efficient! Will definitely request him again.

Review 14 (2023-10-06 - Rating: 5)
My technician, Sam, was very responsive and professional. He was extremely helpful in making the right choice for the type of repair needed. I would definitely recommend this company to anyone needing a plumber.

Review 15 (2023-08-24 - Rating: 5)
I can’t say enough about the service and professionalism of the two men with Zoom Drain who came to my home in Redmont to help me clear a gutter pipe that ran from the back of my house, all the way under the house and out to the street in front. They were very careful not to damage the copper gutter and downspout in the rear of the house as they worked with their ladder and pressurized water hoses to clear the gutter drain. They also took great care in cleaning up the mud and debris that was left behind after the pipe was cleared. These guys offer quality and professionalism and a 90 day warranty on their work! I highly recommend this company and will be referring them to friends and clients!

Review 16 (2023-05-12 - Rating: 5)
I called my regular plumber for a clogged sink. He couldn’t come, injured. Recommended second plumber.Second plumber came, couldn’t fix. Said it had to be “jetted”.Called three different companies that the second plumber recommended. Zoom Drain was the only one that could get to me TODAY. Ron was the technician that came out. He was there when he said he was. He came in and evaluated the issue. He gave me a estimate before he even started. When he was done, he cleaned the area he operated in. The estimate was on point and I do not feel it was unreasonable. They even backed their work with a three months.

Review 17 (2023-09-25 - Rating: 5)
Had them replace a garbage disposal and they did a great job at a fair price. Communicated throughout the process and Sam Harper and team did a great job. Will use them again on future projects.Ron G - Birmingham 9/22/23

Review 18 (2024-05-19 - Rating: 5)
Good plumbing techs with practical advice. On time, they coordinate the appointment with your schedule. Recommend.

Review 19 (2023-09-05 - Rating: 5)
These guys were great! Ronald came and helped me unclog my entire shower system the day we called him. Super friendly, quick response and got the job done! 5 stars

Review 20 (2023-10-26 - Rating: 5)
Notified me 30 minutes before arrival. He explained all the billing, est., etc. and got to work. He figured out the problem and fixed it in a timely manner. I highly recommend these folks.

Review 21 (2023-11-13 - Rating: 5)
Micah was very prompt, professional, knowledgeable and offered a very good price for quality services. Diagnosed and remedied a complicated problem. Would definitely recommend!

Review 22 (2024-01-19 - Rating: 5)
Zoom drain great. they showed up on time and came back until they figured out what the problem was. Micah and the rest of the team were excellent! definitely recommend!

Review 23 (2023-09-07 - Rating: 5)
Ron arrived when promised and professionally handled my washing machine drain problem. The repair got messy but he cleaned everything up very nicely.

Review 24 (2024-07-06 - Rating: 5)
Very professional workmen who called ahead and were quick to respond. Great job!!

Review 25 (2023-10-23 - Rating: 5)
Sam was very polite, explaining what he would be doing, & repairing my vanity sink clog.

Review 26 (2023-09-05 - Rating: 5)
Called back when they said they would. Showed up when they said they would.Friendly and professional. I needed to use their 60 warranty. Immediately responded and showed when they said they would.Use these guys.

Review 27 (2023-12-08 - Rating: 5)
Sam was confident, courtesy and knowledgeable. Definitely will use them again!

Review 28 (2023-08-04 - Rating: 5)
Very professional showed up earlier than expected solved the drain problem right away and up front pricing I would recommend them to everyoneAnd thanks for the quick service

Review 29 (2024-06-17 - Rating: 5)
Sam was professional and worked the problem until it was resolved. Many thanks! I highly recommend Zoom’s services.

Review 30 (2023-04-08 - Rating: 5)
Robert came out and fixed a very complicated problem I had. Very professional and he wasn’t quitting until the job was done. I’d use them again in a heartbeat

Review 31 (2023-08-02 - Rating: 5)
The guys were polite, kind,professional explained everything they did. Every helpful!

Review 32 (2023-07-17 - Rating: 5)
Zoom Drain technicians arrived at my home 30 minutes after I spoke to the receptionist about my clogged kitchen sink. They quoted my job and got to work. The clogged was extremely bad. They had to get a larger snake. Still didnt clear the clogged. They went to the basement and checked the clean outs with even a larger snake. After working approximately two hours, they fixed the clogged, clean out the drain from my kitchen all the way through my house to the were it leaves the house. The water drains perfectly now. Then they cleaned up after themselves, really well. So now its time to pay, I was waiting to see how much all the extra work was going to cost me. It cost the original quote they gave me when they got here not one cent more. I was very pleased. And by the way, they give free quotes. If you dont like their price they just leave, no charge for coming out and looking at your problem. This is my new plumber, I will be using them for all my plumbing needs from now on.Thank you Zoom Drain

Review 33 (2023-04-19 - Rating: 5)
Zoom drain was able to accommodate me at very short notice. Their technicians, Robert and Ron arrived dot on time and took care of the issue. They were extremely professional and told me exactly what they were doing. The $$ charged was reasonable. I would definitely recommend them to anyone who requires assistance with Plumbing issues.

Review 34 (2023-09-11 - Rating: 5)
Came and unclogged my kitchen sink. Arrived in a timely manner and stayed until it was draining properly. Great customer service and quality work.