Roto-Rooter Plumbing & Water Cleanup

Located in Birmingham, Alabama

Address: 505 20th St N #125, Birmingham, AL 35203, United States

Phone: +1 205-928-5093

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
A stubborn kitchen clog kicked off my new year but Alex arrived and did an incredible job figuring out the issue and working hard until all was clear. I appreciated his friendly demeanor and his genuine interest in fixing the issue to the absolute best. He went the extra mile in making sure I was informed about each step in his process and explained various things that gave me a better understanding of the issue and how to avoid future inconveniences. He’s a great asset to this company!

Review 2 (2024-08-01 - Rating: 5)
We had a water leak inside our kitchen wall, adjacent to the hot water heater on the other side. Doug did a fantastic job assessing the issue and working with the water restoration crew to get the leak fixed and the hot water heater replaced incredibly fast. He was thorough, level-headed, and more than reasonable with the price. A fine man I would recommend to anyone.

Review 3 (2024-12-31 - Rating: 5)
Alex did an amazing job. He was very professional. He was on time and very polite. He cleaned up after and left no mess. He explained everything so that it was easy to understand. Excellent job and excellent customer service.

Review 4 (2024-11-24 - Rating: 5)
Alejandro (Alex) was the tech who first came out to help fix our issue. He spent a few hours working, even after he was supposed to be done for the day, and even helped us with next steps when needed. He was also super informative throughout the appointment - letting us know what was going on and showing us what he was doing. Would 10000% recommend him.

Review 5 (2024-12-03 - Rating: 5)
Alex was able to come out within two hours of our call, clearly explained exactly what needed to happen to fix the issue, and had it completely fixed that day. It looks great and he did a fantastic job. He’ll definitely be who we call with any future plumbing needs!

Review 6 (2024-12-12 - Rating: 5)
Jose did great work fixing the leak in our home. Communicated great throughout the process and helped explain any questions I had. Will definitely call back if we need more plumbing repairs!

Review 7 (2024-12-20 - Rating: 5)
I am blessed to be a RotoRooter, long-time customer. And, knew that putting off several small repairs was not a good idea. So today when those repairs snowballed I made the call. So glad I did.Our Plumber Alex was wonderful. He took our long neglected list and made every repair in a professional manner. Lesson learned.. dont wait call Alex.

Review 8 (2024-12-20 - Rating: 5)
Roto-Rooter Rocks! Alex, our plumber was amazing! Our issues were tackled one at time. Alex explained each repair, and showed me the damage, calcium packed pipes, rusty joints, etc... He cleaned up as he went from one issue to another and was beyond understanding and polite when questions were asked. After 6 hours of challenging, long over due issues the pipes are clear, the water pressure is amazing, potty is back online, sink snaked and hot water is flowing again after months of only cold water in the laundry room! Warranty in hand.. I absolutely recommend Alex and Roto-Rooter.

Review 9 (2024-10-28 - Rating: 5)
Our technician Julian was the second technician to come out. He was so kind and knowledgeable and easy to discuss the problem with. He quickly worked and made the situation right. I will say, he was the second person to come out. Our first technician, while very kind, did not fix the problem totally, spent all day here and disrupted my husband’s work schedule and charged us much more that we had discussed. If it weren’t for Julian, we would have been left with a bad taste in our mouths. But we are grateful for Julian’s making it right.

Review 10 (2024-09-11 - Rating: 5)
August 30, 2024: Julian came to my home late Friday night to follow up on a plumbing emergency I was having. He went above and beyond to assist me. He came back the next day for the needed repairs. His professionalism and pleasant demeanor made the situation less stressful. Izaak came the next day as well to start the initial restoration process. He was absolutely wonderful as well. He was very thorough and helpful. I definitely recommend this company for plumbing and restoration services.Updated September 9, 2024: I had to come back and make edits to my initial post, so that I could mention the water techs by name. Brian was the first tech I worked with. He was extremely helpful and professional from start to finish. Devonta joined a few days into the restoration process. They always made sure to contact me before arriving and always showed up to my home with a smile on their faces. They paid close attention to detail and were sure to always clean up any mess that was made. They were both very polite and answered my questions. I was obviously frustrated and just over the whole situation after several days of my home being taken over by equipment, but they both remained very calm and patient. They went above and beyond to make sure they didn’t leave until the situation was completely resolved.

Review 11 (2024-09-08 - Rating: 5)
I was very happy with how quickly Roto Rooter arrived after I called them with my plumbing issue. Literally arrived 30 minutes later.Troy was awesome! He explained in detail the issue. I was impressed with his knowledge and professionalism and I highly recommend!

Review 12 (2025-01-03 - Rating: 5)
Jose was able to diagnose and fix the problem in a courteous and professional manner. Despite requiring multiple visits to reach the final solution, I would recommend Roto Rooter - just ask for Jose if you have the opportunity.

Review 13 (2024-11-06 - Rating: 5)
Alex was great! Extremely knowledgeable and one of the nicest people you’ll ever meet. We had issues starting at midnight, and he came out the next morning. Relieved us so much stress!

Review 14 (2024-09-09 - Rating: 5)
We had a water leak in our water heater spring overnight and they were quick to get out here and get the situation under control. Derek was very knowledgeable and went above and beyond for us. Phillip was also thorough and helpful getting the water damage taken care of and answering all of my insurance/process questions. I feel like the price was very fair for what was done and the service we received.

Review 15 (2024-09-28 - Rating: 5)
I was dissatisfied with the plumbing company that I was using and decided to call Roto-Rooter because they offered a free visit and estimate. Even though it wasn’t an emergency, they came within a few hours. Julian, the plumber, was courteous and professional. He took the time to do a thorough evaluation and explained his recommendations in a clear and concise manner. He came back (on time!) the next day to do the repairs and was able to fix the problem within a couple of hours. My experience with Julian was very positive and if I need a plumber in the future, I will not hesitate to call Roto-Rooter.

Review 16 (2024-11-29 - Rating: 5)
Alex with Roto Rooter is amazing. He arrived quickly after the call was placed. Alex walked us through every step he was taking to resolve our issue. We highly recommend the Roto Rooter team!

Review 17 (2024-12-04 - Rating: 5)
Was very knowledgeable on the issues that I was having with my water heater. Very approachable and professional. Would recommend to anyone. Thanks Derek for helping my family in our time of need. Hot water is important!!!

Review 18 (2024-12-04 - Rating: 5)
Alex was great! Assessed the problem and set about fixing it. And, he did so incredibly quickly. Even installed a new toilet seat that I had bought that I was planning to install!

Review 19 (2024-09-23 - Rating: 5)
Responded within a couple of hours to my call! Had my water leak fixed within the initial visit! And, Paul was courteous, professional, and quickly located and repaired my leak!!! He must be a valuable asset to the company and obviously has the experience a home owner desires.

Review 20 (2024-08-19 - Rating: 5)
The service man was able to be out to our house within two hours of our phone call, which was greatly appreciated. He took care of the problem with courtesy, professional behavior, and cleaned everything up behind him. I would not hesitate to use the service or ask for this person again. My husband and I were very pleased.

Review 21 (2024-08-15 - Rating: 5)
These guys were professional and had such a positive attitudes. Izaak and his whole crew respected my time and he was easy to get in contact with. Izaak had everything under control from the moment he stepped in our home. The crew showed up on time and even contacted me thoughout just to check on things! Wow! Customer Service was superb!

Review 22 (2024-12-07 - Rating: 5)
Alex did great work! Very friendly and respectful, got all the work done I needed done in a timely manner and made sure everything we was working before he left! Greet work!

Review 23 (2024-08-23 - Rating: 5)
Alejandro was terrific. Super friendly. I had been trying to install a DIY faucet project and ran into a little trouble. He came in and sorted it out quickly, competently, and pleasantly. Very happy with the work.

Review 24 (2024-09-28 - Rating: 5)
This is my 3rd time using RR.Mr Davis arrived looked over the problem. He offered several options for the repair. He was very efficient in his work.Mr Davis I feel is trustworthy to recommend him. I am well pleased with the work that was completed by him.This was a Water Heater replacement.

Review 25 (2024-12-05 - Rating: 5)
Alex was fantastic. He did a great job diagnosing and repairing. Has a great personality and showing me the debris in the pipes as he went along. Good knowledge for me.

Review 26 (2024-07-06 - Rating: 5)
Everything was great. He was very clear 0n was going to he was going to. I appreciate explaining what he was going do. Adding something. Mr.Derek was very professional, on time. I had a overflow issue at the house. In about two hour everything was done. Thanks for the good job.

Review 27 (2024-05-16 - Rating: 5)
Alan and Andrew were the best. Professional, courteous, and very knowledgeable and fast at fixing my problem. My shower handle broke on a Saturday at 7:30pm and Alan and Andrew from Roto-Rooter were leaving the house at 10pm on that same Saturday. The convenience is a blessing. Alan and Andrew deserve raises.Edit on May 16, 2024:Julian took care of us in a personable, quick, and timely manner. He deserves a raise, as the job wasnt an easy one (replacing a washing machine hose spigot), and he still finished fast and without making a mess.

Review 28 (2024-11-28 - Rating: 5)
Amazing experience! Alex showed up right on time and quickly put his skills to work. His work was profesional and very clean I would use his services again!

Review 29 (2024-10-19 - Rating: 5)
Alex was the best! Very thorough! He made sure we were satisfied before he left. Definitely recommend Roto!

Review 30 (2024-07-22 - Rating: 4)
Kiah was great. He was very knowledgeable and very professional. The problem was a small and easy fix. I do feel like the price was a bit much for 5 minutes of work lol. Thats why the 4 stars. Prices are not his fault, though.

Review 31 (2024-12-10 - Rating: 5)
Jose Baez & his assistant were very dedicated workers. They worked tirelessly to fixed the issue. Technical knowledge & professional skills of Jose were really praiseworthy.

Review 32 (2024-09-07 - Rating: 5)
Alex was amazing with us! We had clog pipes and Alex was our guy. He did such an amazing job and communicated well with us, told us the problem, what we can do to fix it.We highly recommend Roto-Rooter. Alex was our guy and he was perfect 👍

Review 33 (2024-09-29 - Rating: 5)
Julian and his supervisor were very professional and worked with excellence and integrity. Our plumbing issue was resolved in the first visit. I hope to not have to call them again, but if I do, I will use again.

Review 34 (2024-10-16 - Rating: 5)
Alex who works for Roto Rooter was a wonderful technician who was on time for the job and he did a wonderful job. He explained everything to me in details for me to understand and was very polite. Highly recommend

Review 35 (2024-09-21 - Rating: 5)
Fast and easy service!! Paul was great! Within an hour I called the company and they had him to our house and the sink issues fixed. Best customer service and never using anyone else but Paul!

Review 36 (2024-12-17 - Rating: 5)
Wonderful, fast & super clean service! Alex fixed us up! He was great! We will definitely use them again!

Review 37 (2024-10-26 - Rating: 5)
Alejandro did a great job in helping me discover more about my plumbing issues. Great guy! Very knowledgeable in his field.

Review 38 (2024-06-26 - Rating: 5)
Technician Alexjandro (2831) arrived immediately after I placed my request. He quickly diagnosed the problem with my (macerating toilet system) and got straight to work! He has a very pleasant attitude and was respectful of my property. He took time to answer my questions and explained what he was doing. Very professional man! I liked the fact that he knew what he was doing. I will always call him if I have any other issues and highly recommend him. Thanks for a job well done!!!

Review 39 (2024-07-19 - Rating: 5)
Had a clogged drain pipe and Roto-Rooter sent a technician out the same day. Jamison was very professional and fixed the issue in a very timely manner. He made sure it was fixed before leaving and didn’t cut short just to head out to the next job. Overall a great experience and can highly recommend.

Review 40 (2024-07-28 - Rating: 5)
Nothing is worse than awakening on a Sunday morning to water covering your garage floor due to a faulty water heater. Roto-rooter arrived the same morning and I was told that a replacement was required. Technician, Michael Hudson, was incredibly professional. He thoroughly showed me what went wrong and gave me a detailed report of charges and why I needed each item. You could see that he was passionate about his work and reputation and was even thorough in his clean up at the end. I can’t say enough good things about his work ethic and professional demeanor and would highly recommend Michael. I hope his superiors see this and he is commended for his excellent representation of Roto Rooter.

Review 41 (2024-09-10 - Rating: 5)
Julian was really awesome in helping me replace my water heater. He explained the reasoning behind my water heater needing replacing and even added that I could downsize water heaters to save money. It’s really nice to see someone be honest with you on something you aren’t educated on.

Review 42 (2024-09-14 - Rating: 5)
Julian was our plumber and he was great. He was so kind and professional. It wasn’t an easy task but he was patient and fixed everything! Thank you Julian!

Review 43 (2024-11-10 - Rating: 5)
We called Roto-Rooter to help us diagnose and address a slow drain problem. A team came out, and ran a snake to try and clear the drain. The team discovered blockage close to the street, and called a field supervisor, who investigated and provided an estimate for repairing the damage. Two days later, the excavation team dug up the damaged pipe, cleared the blockage, and repaired the pipe. The Roto-Rooter team was highly professional, very easy to work with, and kept us informed regarding the status of the repairs.

Review 44 (2024-08-19 - Rating: 5)
Showed up when said. Explain to me what was wrong with plumbing and what it would take to fix issue.Was able to correct issues in a timely manner. Was very polite and professal . I was very pleeased with service and price. Would recomened Roto-Rooter Service...Service person was very polite an explained everything.

Review 45 (2025-01-03 - Rating: 5)
Alex is awesome he did an amazing job.Will definitely use Roto-Rooter again

Review 46 (2024-07-13 - Rating: 5)
Alex was great. He explained everything that he had to do and helped me to understand why it was taking the amount of time that it did. He was very transparent about the price and even cut me a break on the labor cost. I would absolutely recommend Alex and Roto-Rooters to anyone that needs help with their plumbing.

Review 47 (2024-07-18 - Rating: 5)
I am beyond pleased with the recent service I received from Roto-Rooter. Derek provided me with so much education while completing our service properly. He even located our outside main line that has been covered with shrubs and dirt for well over 20 years. He is a true gem and I would gladly call Roto-Rooter for my plumbing needs if everyone is as good as him.

Review 48 (2024-09-28 - Rating: 5)
Great experience... Alex was extremely professional and tidy. He isolated the problem and took time to get everything working properly before he left. Highly recommend!

Review 49 (2024-12-14 - Rating: 5)
This was a great experience. Derek fixed our gas line in a timely and friendly manner. He is a true professional!

Review 50 (2024-08-03 - Rating: 5)
Alex went above and beyond helping us fix our year long issue and a new issue that arose. He was straight forward and honest and answered all my questions with integrity. I absolutely recommend!

Review 51 (2024-09-17 - Rating: 5)
I recently had some pipes underground fixed. The guys were so very helpful and they did a great job!!! It was a hard job but they never complained and they kept me posted on every move they made!! I’m so grateful to them and Rotor Rooter as a whole. You have 2 great employees!!!

Review 52 (2024-10-27 - Rating: 5)
Julian was fantastic. Got the job done quickly and explained everything along the way. Will definitely use him again for any future plumbing needs.

Review 53 (2024-07-12 - Rating: 5)
Reached out to Roto-Rooter when we discovered our main bathroom toilet had sprung a leak at 5:30am. We were able to get a plumber by 9am to check the leak, and parts were purchased. We are grateful to Mr Roland (1568) for his efficient help in fixing our toilet and sharing some of his knowledge to us. We recommend Roto-Rooter for a job well done!

Review 54 (2024-09-30 - Rating: 5)
Showed up on time friendly and knowledgeable. Fixed my clogged toilet and even gave me chemicals to keep it from clogging again. I was very happy. I will use them again. Worker was very professional.

Review 55 (2024-10-26 - Rating: 5)
Derek was on time (actually early) and easy to deal with for this sewer issue. I appreciate the way he explained everything and made sure everything was working properly before he left.

Review 56 (2024-07-09 - Rating: 5)
Mr. Derek was absolutely wonderful. He shared a $150 coupon with me that helped me tremendously during a time of need. I appreciate his friendly and knowledgeable disposition. He was efficient and solved the problem, which is grateful for during a stressful time. I am very pleased with the service Mr. Derek provided.

Review 57 (2024-09-09 - Rating: 5)
Jeff came out to check a leak in the bathtub. He was great and quickly found the source without making anymore holes. We are grateful for his help.

Review 58 (2024-11-15 - Rating: 5)
Attention to detail. Had a slight miscommunication but was swiftly assisted. The technician did a splendid job. Would certainly recommend.👌🏾

Review 59 (2024-10-03 - Rating: 5)
Alex was so thorough and detailed. He perfectly communicated what the problem was and how it could be fixed he also walked me through the process so that we could prevent this problem from reoccurring. When y’all call always always ASK FOR ALEX!

Review 60 (2024-09-28 - Rating: 5)
They did a great job finding the source of my problem and repairing it. Everyone encountered was extremely professional and kept me informed about everything they were repairing. Highly recommend them.

Review 61 (2024-09-26 - Rating: 5)
Great job Jose was one of the best folks we’ve had do work for us. Very accommodating and willing to explain things to us step by step as to what he was doing did an excellent job of cleanup when he was done

Review 62 (2024-11-14 - Rating: 5)
Michael was super knowledgeable! Accessed the issue very quickly, was able to repair leak within minimal wall damage! Did not charge any body parts

Review 63 (2024-10-22 - Rating: 5)
Alex is fast and professional helped me really understand what the problems I was having. He informed me on how my plumbing works and what to do to prevent further problem in the future!!

Review 64 (2024-07-12 - Rating: 5)
I had an emergency sewer pipe repair that had to be done over a long holiday weekend. They showed up on time and professionally handled it. They were very responsive over the phone and texts and answered all my questions. They worked with local water dept and with govt dept to expedite the permit process and were efficient. They took plenty of pictures and documented process with updates throughout. Highly recommend their excavation team of Stephen Huddleston, Phil and Jose. They went above and beyond what most plumbers in the area have done. I will be looking to them for any future plumbing needs.

Review 65 (2024-07-23 - Rating: 5)
Came out when our main water pipe was having problems and ended up needing to be replaced. They had open communication and told us any updates they had and whenever the price changed due to extend damage and aging of the original pipe. Worked hard and all day taking long breaks. Would use again, but hopefully not for awhile.

Review 66 (2024-06-23 - Rating: 5)
We had a great experience today with Roto-Rooter and their technician Riley today. He was very sweet and professional. Even though our plumbing job was probably a thousand times harder than we realized he was very professional the whole time and said it was his pleasure to take care of us. I would highly recommend him for any of your plumbing needs from Roto-Rooter.

Review 67 (2024-08-19 - Rating: 5)
Riley was a blessing. He fixed my leaky faucet. He was very polite and considerate. I appreciated everything he did to get that faucet fixed. Thank you Roto Rooter.

Review 68 (2024-07-03 - Rating: 5)
Alex did a great job. He was very polite. And took time to explain everything to me. It was a good experience working with him.

Review 69 (2024-10-31 - Rating: 5)
Alex was the plumber that helped fix our problem. Very professional and knowledgeable with the issue we had. I highly recommend.

Review 70 (2024-07-15 - Rating: 5)
RR offered us a cheaper solution for repairing a broken pipe in the concrete slab our house sits on. We had consulted several companies and it looked like we were going to be out of the house for a while. RR was here one day and removed only four tiles. They worked under a dust enclosure and cleaned up well. All employees were very professional. They guaranteed their work for five years. We will definitely consult them in the future.

Review 71 (2024-07-11 - Rating: 5)
In 20 years as a home owner I have made 4 calls to Roto-rooter, the most recent a couple of days ago, and as always they have come to the rescue at any time of day or night, bringing lots of experience and a very professional, dependable, crew.This last call was handled by Alex, Stephen and Izaak and they were extremely courteous and competent.I definitely recommend Roto-rooter if you have any sort of plumbing issues. Good luck!

Review 72 (2024-07-09 - Rating: 5)
Doug was awesome and informative. He gained my trust as soon as I met him by walking me through all the steps of what needed to be done. He was efficient and knowledgeable.

Review 73 (2024-09-12 - Rating: 5)
I am in Fl and my repair was in Al and I couldnt be happier. He went to store quickly, found the problem, fixed it, sent a bill and it was done. Just the eay I like my repairs to be. Thanks again

Review 74 (2024-08-20 - Rating: 5)
The guys who repaired my busted pipe were very professional and detailed. I was given a very detailed explanation of what was the problem with my busted water pipe and what caused the leakage.Thanks,Annie Rich

Review 75 (2024-08-04 - Rating: 5)
The tech Julian was absolutely fantastic...professional, super courteous, friendly...cannot say enough good things about him. Thanks.

Review 76 (2024-09-18 - Rating: 5)
Hats off to Tommy! I am a Superintendent with a GC in Birmingham. We have had multiple times where we had underground pipes broken and Tommy has been our go to for camera and location work as well as jetting when necessary. Professional and punctual. Couldnt ask for better service!

Review 77 (2024-10-05 - Rating: 5)
Julian, our tech was on time , communicated the clog drain issue clearly, cleaned up like he was never here and explained preventative maintenance options in detail. Very satisfied…

Review 78 (2024-07-01 - Rating: 5)
My serviceman was awesome! A1 customer service all the way around! He was very thorough and explained to me every step of the process! I will be recommending this company to anyone in need of plumbing services! Thank you so much!

Review 79 (2024-10-19 - Rating: 5)
Alex was very respectful, knowledgeable, and explained everything he was doing while he was doing it! I would highly recommend him and Roto Rooter to anyone!

Review 80 (2024-03-13 - Rating: 5)
Our tech Alex was great. We had an issue that needed to be fixed right away and he got right on it. He explained everything prior to performing any work and before he left he ensured we were satisfied. He even took the time to clean up after himself instead of leaving a mess. Thank you so much for resolving our issue. Would highly recommend and use again.

Review 81 (2024-05-05 - Rating: 5)
Brandon was outstanding. Very polite, and professional. He did a great job and would recommend if you use Roto rooter ask for Brandon.I had a gentleman the day before and was not impressed with his attitude and his demeanor.Would recommend Brandon to anyone

Review 82 (2024-08-12 - Rating: 5)
Riley was very friendly, professional, and quick with the work that we needed done. I would highly recommend his services.

Review 83 (2025-01-08 - Rating: 5)
I would recommend Alex to anyone! The service he provided was impeccable and efficient!

Review 84 (2024-06-27 - Rating: 5)
Wayne was very professional and knowledgeable! He did a great job quickly and efficiently! We will definitely use Roto Rooter again should the need arise.Steve

Review 85 (2024-06-25 - Rating: 5)
Alex of Roto -Rooter quickly diagnosed my situation with water line, got the parts needed and repaired the water line properly. Alex was very professional, courteous, gave some good advice about putting material around the pipe to prevent future damage. Very nice man.

Review 86 (2024-10-05 - Rating: 5)
Needed weekend help with our sink. Julian was here within an hour of our call, extremely nice, and explained everything he was doing from start to finish.

Review 87 (2024-07-21 - Rating: 5)
Riley was courteous and timely! Found the problem and had it fixed within an hour! Highly recommend and will continue using him and roto in any future plumbing issues

Review 88 (2024-10-26 - Rating: 5)
Alex was on time, friendly, and polite. He explained problems to me and seemed very thorough in his work.

Review 89 (2024-09-21 - Rating: 5)
Called on a Sat morning and Roto Rooter here in less than an hour to fix our stopped up pipes. Alex was friendly and very professional- thank you Alex.

Review 90 (2024-06-20 - Rating: 5)
My go to company for now on. Ive been just put a bandage on the problem and not really getting a better understanding of whats going on. I wanna thank Alex for explaining things to me and making me understand it. Importance of going on, an investing and doing what needs to be done. Great company need more workers, just like him!!!. I will be requesting him IF I have another problem down the road. I highly recommend this company!!!!!

Review 91 (2024-08-27 - Rating: 5)
Alex came to my house to solve a plumbing issue .He was very courteous and professional. He diagnosed and solved the issue in no time . I highly recommend him .

Review 92 (2024-03-15 - Rating: 5)
Doug is the best. Have had him help us with several things. He always does a quality job in a timely fashion for the right price. Will definitely have him doing all future repairs and work we need done. Highly recommend.

Review 93 (2024-11-10 - Rating: 5)
The plumber was prompt and provided insightful information on the service being provided. He was very knowledgeable and professional.

Review 94 (2024-06-27 - Rating: 5)
We had a sewage back up and overflow issue that needed immediate attention. Alex showed up and got to work and had our drainage issue fixed within a few hours. He was knowledgeable, courteous and friendly.

Review 95 (2024-08-04 - Rating: 5)
Michael was so helpful, easy to work with and made the process so smooth. Would absolutely recommend him to anyone who needs plumbing services.

Review 96 (2024-04-24 - Rating: 5)
My experience with Roto-Rooter was great! Derek Slaughter is so knowledgeable and helpful. He answered my questions thoroughly and really explained the cause of my plumbing issues as well as how he’d fix them, which he did quickly. He’s really nice and I could tell that he had lots of experience, enjoyed his career, and is trustworthy. I’m so glad he was the person assigned to my request.

Review 97 (2024-09-03 - Rating: 5)
Roto-Rooter rocks! Doug went above amd beyond diagnosing and helping workshop solutions to my problem! I will be calling in the future for my plumbing needs :)

Review 98 (2024-05-31 - Rating: 5)
I want to give a BIG thank you to Julian for coming out on short notice and fixing the clog in my sink! He was very thorough, trustworthy, and provided great customer service. I will definitely keep calling him back!

Review 99 (2024-11-13 - Rating: 5)
Alex did an amazing job. He was quick and efficient. Definitely will use Alex again.

Review 100 (2024-04-30 - Rating: 5)
Kiah came to check out our leaky shower. He was kind and professional and easy to work with. After deciding to go forward with the estimate we were given, Kiah was able to fix the leak quickly and efficiently and we haven’t had any issues since. This is a great company to work with.

Review 101 (2024-07-09 - Rating: 5)
Alex was very helpful and sufficient. He was very professional and answered all of my fathers questions. I would recommend him anytime.

Review 102 (2024-01-26 - Rating: 5)
Alex was delightful to work with in determining the cause of our plumbing problem. He was funny, considerate, & thorough … which is more than was expected of him.Maurice & John were fantastic when they were here to set up the fans to dry our ceiling sheetrock. Again, very funny & considerate as well as conscientious of their movements & any mess they were making. I’ve never had service people care that much about my home & their impact on it. They helped make an irritating problem much easier to handle & amused me along the way.10/10 would definitely recommend!

Review 103 (2024-04-13 - Rating: 5)
Doug Davis did a great job for me today . He worked diligently and got several jobs accomplished. He was friendly kept me informed on what he was doing . He gave me an estimate. I appreciate his hard work and would welcome him. Back for any of my plumbing needs

Review 104 (2024-09-06 - Rating: 5)
Donna gave an excellent presentation on Birmingham city tap water and bottle water. I learned there plenty of impurities in our drinking water and nanobites in bottle. Donna presented me two Roto-Rooter water filtration product Roto 4000/5000 and Aqua 3. She were very knowledgeable in water purification systems.

Review 105 (2024-07-03 - Rating: 5)
We are beyond satisfied and grateful for the master plumbing work expertly done by Derek from Roto-Rooter Plumbing & Water Cleanup.It is so rare in this day to find not only skilled tradesmen but also those who show up, have a heart to serve, and the desire to do a good job.Roto-Rooter dispatched and arrived just as they said they would. It was wonderful to watch Derek work. The truck was stocked with the needed replacement valve and fittings. One time start to finish he masterfully redesign the plumbing for the new and much larger brass pressure valve & gauge that replaced the old failed plastic valve that was leaking buckets of water.I have used Roto-Rooter in the past and will continue to call on them. Derek and the company certainly have earned their 5-Star review.

Review 106 (2024-09-30 - Rating: 5)
The plumbing technician was knowledgeable and helpful in fixing the drainage issue at hand. The cost was higher than I would have liked but the problem was corrected.

Review 107 (2024-06-03 - Rating: 5)
We have recently moved into a new home and had a leaking toilet made worse by our DIY attempts. Scheduled online and was able to get Andrew out the next day. He was upfront, answered all my questions (I had a few) and reassured me on some concerns that I had. Professionalism and piece of mind is worth every penny!

Review 108 (2024-02-20 - Rating: 5)
I called Rotor Rooter around 7am on a Monday for a clogged kitchen sink drain and a repair man was at our home by 8:45am. Riley was very courteous and careful of our home with his equipment. He explained to us thoroughly what he would be doing to fix our clog and kept us informed while he worked as to how things were going. (There was an issue with one of our old o-rings needing replacement but Riley had one on his truck and took care of it) Our sink drain is all clear now and we are very happy once again with Rotor Rooter’s service. In the past, we’ve occasionally tried other plumbing services but we always come back to Rotor Rooter. Their phone reps are always nice and their plumbers are dependable and do excellent work!

Review 109 (2024-09-24 - Rating: 5)
Derek immediately identified my sewer problem and educated me on the correct way to resolve it. I am happy with the service.

Review 110 (2024-05-27 - Rating: 5)
I called Roto Rooter today and they were able to squeeze me in the same day. Julian was my technician and he was very friendly and knowledgeable about my issue. I would recommend him to friends and family.

Review 111 (2024-05-23 - Rating: 5)
My technician, Julian, came out and got straight to work. He was polite and very knowledgeable. He did an awesome job repairing my tub faucet and I highly recommend him for plumbing services!

Review 112 (2024-09-28 - Rating: 5)
Julian was absolutely a solid professional. GREAT SERVICE GREAT CUSTOMER SERVICE AND EXTREMELY GREAT WORKER. GIVE THIS MAN A RAISE !!

Review 113 (2024-11-08 - Rating: 5)
The technician, Alex discovered the issue very quickly and gave me good tips on how to continue the life of my dishwasher.

Review 114 (2024-06-22 - Rating: 5)
Julian Leila provided a very professional, complete and well delivered Weekend Service. Julian was very courteous and provided very clear insight into the problem and clarity with respect to the solution. Would choose to leverage Roto-Rooter and Julian for further service in the future.

Review 115 (2024-10-02 - Rating: 5)
Paul was super helpful and professional. He went the extra mile to help us out. Thank you SO much!!!

Review 116 (2024-09-23 - Rating: 5)
Our plumber was tenacious in resolving the issue of clogged kitchen sink and leaking PTrap.Enjoyed the experience as much as you can!

Review 117 (2024-03-19 - Rating: 5)
Just had a great experience with RR. Derek came out within 30 minutes of me calling - this was an unexpected miracle! He was able to immediately identify the issue and fix it. From calling customer service to writing the check at the end, it was a perfect experience. Will definitely call again.

Review 118 (2024-11-13 - Rating: 5)
Alex came out right away, was very courteous, efficient and professional. Great experience!

Review 119 (2024-02-10 - Rating: 5)
Excellent service! We are beyond grateful for Alex. He was thorough and we now have a working kitchen sink. So so so happy and we will be contacting them again.Update: Alex has been great with answering our questions and performing additional services as we need them. Thank you so much!

Review 120 (2024-06-28 - Rating: 5)
Doug Davis did a great job installing our new kitchen faucet. Great attention to detail and ensured there were no leaks following the installation.

Review 121 (2024-02-21 - Rating: 5)
I called Roto-Rooter for a pipe leaking under my sink, they sent a tech name Alex out to assess the problem, he made a determination and told me that the problem can be fixed tonight. I couldn’t believe it! He explained the situation, and asked if I wanted to proceed. I told him yes, He gave me an estimate, went to get the parts and fixed the problem within a couple of hours. He was kind, patient and professional. I recommend Alex for your future plumbing repairs. Well done Alex and thanks!

Review 122 (2024-04-08 - Rating: 5)
Brandon Moon was gracious, professional,and did the best job withRespect to myself and my home.Should I ever need your service again I will definitely request him as my service man.Also because of him I will suggest your company to everyone in need of plumbing services.Sandra GriffinMoody,AL.

Review 123 (2024-08-24 - Rating: 5)
Julian was professional and honest. Great service and not pushy for anything! Highly recommend him!

Review 124 (2024-05-14 - Rating: 5)
Alex was very thorough with his assessment of my problem, which was caused by another company. He methodically went through the process as not to add damage to my home, as the other company had done. Alex was patient, and very understanding with my concerns and he fixed what the last company failed to do. Thank you Roto Rooter for sending Alex to our aid!

Review 125 (2023-12-20 - Rating: 5)
Top notch service from beginning to end. So thankful for our plumber, Alex. He was knowledgeable and thorough in his diagnosis and in the repair plan. We had another company come out prior and they didnt even want to touch the job, and Alex fixed it up for us in no time! So grateful.

Review 126 (2024-09-13 - Rating: 5)
Kiah was excellent. I appreciate his thoroughness and kind demeanor. I would recommend!

Review 127 (2024-05-01 - Rating: 5)
Andrew was a professional with no quit when it came to a challenge with taking a nut off our kitchen sink. He and his associate took the time to properly remove my ancient fixture so I could do the rest. I appreciate Roto Rooter and Andrew for their help! Thank you!

Review 128 (2024-03-26 - Rating: 5)
Alex was wonderful he was very knowledgeable and professional and helped make our situation a lot better. He repaired our water line very quickly and we are very satisfied with his work if I could give more than five stars to him I would. I highly recommend Alex to anyone needing quick repairs

Review 129 (2024-09-19 - Rating: 5)
I called 3 sewer companies because I had a clogged sewer drain… all 3 said they could get to it Monday, and today is Friday… my son said to try Roto-Rooter , and I did. They said they would have someone out to my house in one hour… he showed up in less than an hour… I explained what I think was the problem and he agreed… he got started on it and was finished in less than hour… he was very nice and knowledgeable about what he was doing …so if I need plumbing or sewer work again , I’ll know who to call …

Review 130 (2024-05-25 - Rating: 5)
Alex came out to do a drain cleaning project. The job turned out to be a bigger problem. Alex professionally handled the situation with courtesy and great skill. He was also willing to offer helpful information on caring for our plumbing. It was a pleasure to have Alex out as our plumber technician.

Review 131 (2024-04-09 - Rating: 5)
Had my main drain line back up twice with in a month. Riley was my technician both times and did everything he could to help me out! I thought he had been working for the company for years turns out he’s only been there 6 months and was very informative. Riley if you see this YOU THE MAN!

Review 132 (2024-06-20 - Rating: 5)
Alex showed up quickly and worked fast to fix our problem and get us running normal again. He went above and beyondband set us up with service to check for residual water damage at no extra charge. 5 STARS!!!

Review 133 (2024-01-29 - Rating: 5)
Riley was great! Arrived on time, took his time, and was incredibly kind and thorough. He fixed our kitchen sink clog and replaced a needed part, leaving everything working and clean. Very grateful for the service!

Review 134 (2024-03-19 - Rating: 5)
Jaylin was polite honest and On Time.I have a complicated problem and he is early in his Career. Because he couldn’t guarantee my satisfaction, he suggested that we get someone with more experience to come check it out. He arranged everything for the next day. I was so impressed. He will be my first call the next time I need a plumber.

Review 135 (2024-04-15 - Rating: 5)
Our plumber, Andrew, was very professional and took care of our toilet floater issue in a timely manner. Andrew was nice and polite at all times. Im so glad I called Roto Rooter to help with our situation. I will definitely recommend Roto Rooter to other people with plumbing concerns.

Review 136 (2024-05-08 - Rating: 5)
Derek from root rooters was amazing!! He knew exactly what the problem was and what to do. He was also very nice and explained everything to us. Best service I received! Great job!

Review 137 (2024-05-28 - Rating: 5)
After coming home from a vacation I realized I had a drainage issue. I was able to get in touch with Roto-Rooter and get a technician out that same day. Troy was my technician and he was very professional and efficient.

Review 138 (2024-10-12 - Rating: 5)
Alex is a great guy. Extremely professional and cordial. Was patient with me.

Review 139 (2024-02-28 - Rating: 5)
I had a plumbing disaster at 8:30 pm. I called Roto Rooter immediately and was able to speak to a representative who coordinated the service. They arrived quickly and solved the problem within 3 hours of my phone call. Alex and Julian were friendly, courteous and professional. I highly recommend them to anyone in need of emergency plumbing services! Thanks guys!!!

Review 140 (2024-07-30 - Rating: 5)
Technician explained the steps in the process beforehand and took good care maneuvering inside and outside of my house. Clog removed in a short time after arrival.

Review 141 (2024-05-19 - Rating: 5)
Roto-Rooter technician Julian Leiva was very friendly,detail, and professional! They showed up less than 45 minutes on a Sunday..I highly recommend their services..I had them do plumbing and removed a broken toliet fora reasonable price...

Review 142 (2024-10-05 - Rating: 5)
Great services and a very friendly person I think his name was rob out at in town suites on Huffman rd

Review 143 (2024-04-19 - Rating: 5)
Riley .T was professional, fair, speedy, kind, respectful and most of all extremely effective.Our toilet and tub was clogged for 4 days and it was so inconvenient— but the service Riley provided was amazing and it gave me and my family our freedom to just use the restroom… you don’t appreciate something as simple as flushing the toilet until you can’t… I’m so relieved that we can take a shower and just use the restroom again, because boy oh boy—- it has been rough! Thanks Riley from Roto Rooter— you were amazing and I wish you all the best!

Review 144 (2023-12-30 - Rating: 5)
Charles D was very professional and informative. He explained every step and gave great advice concerning possible future issues. Charles and his assistant Chris completed the task and had my issues repaired swiftly. My wife and I are very pleased with their work.

Review 145 (2024-04-23 - Rating: 5)
The technician that services my plumbing was professional, kind, and knew what he was doing. Brandon went above and beyond especially at 10pm at night and my wife and I are super thankful for the service provided. He cleared up the issue in a short time and was on his way. 5/5 thank you!

Review 146 (2024-02-09 - Rating: 5)
Doug was amazing. He was very kind and knowledgeable. He helped me a lot in this process as a first time homebuyer with my first real issue. He was friendly and we talked the entire time like we had known each other for years. Would highly recommend Doug for any plumbing issues you may have. 10 out of 5 stars from me!

Review 147 (2023-12-31 - Rating: 5)
Ive use Roto-Rooter several times for my plumbing problems. Their technicians were always professional. I would like to personally thank Mr. Davis he was very professional, knowledgeable. He quoted me a fair price got the job done in no time. I was very pleased with the job.

Review 148 (2024-02-24 - Rating: 5)
Everything went smoothly. Riley made sure we knew exactly what our issue was, and the cost . It was late and he gave us the option to wait , but of course we wanted it done. It actually took them less time than he had estimated which was great.

Review 149 (2024-09-16 - Rating: 5)
Andrew was on time and did an excellent job of repairing my tub! Excellent customer service!

Review 150 (2024-01-19 - Rating: 5)
He was very professional even willing to reschedule for me and came first thing in the morning. I appreciate his knowledge and he fixed my leak now I don’t have anymore issues. I would definitely recommend him again.

Review 151 (2023-12-16 - Rating: 5)
I had a major sewage back up in my 1 year old home. Sewage flooded my bathroom, soaked into my carpet and someof the walls. Rotor rooter’s restoration team came out within an hour of my call and did an excellent job cleaning up. The team they sent out was very thorough and courteous and really worked well together. Alan was the plumber who came out shortly afterwards and did an excellent job unclogging the sewer line. He was very knowledgeable, explained what he thought was causing the problem and gave me recommendations. He came back out about a week later and installed 2 new toilets. He was very prompt, he came out when he said he would be there. I had to text him a few times with questions and he always responded promptly. I can’t say enough good things about his work ethic and customer service skills. I hope I won’t need them again but will definitely use them again if needed.

Review 152 (2024-04-19 - Rating: 5)
The technician that took care of the water cleanup was awesome. He communicated each step professionally and included me throughout the process. I would recommend using them for your water cleanup needs. I felt as if I were in great hands.

Review 153 (2024-03-07 - Rating: 5)
The service I received in getting my new commodes installed was excellent. Alex and his associate were extremely professional and courteous. I’m extremely pleased with the end result. I only gave a 5 star rating, because it was as high as I could go.

Review 154 (2024-01-18 - Rating: 5)
I have been dealing with Roto Rooter for years. They are great and hard working. Alex took care of busted supply water pipe, not a bad problem. He was fast, friendly, respectful, and you can’t beat that price. Great service over all.

Review 155 (2024-03-15 - Rating: 5)
I would like to start with I was in need of service for my toilet. I researched several plumbing company’s & read several reviews. I STOPPED when I saw the outstanding reviews for Roto-Rooter’s Plumbing. I scheduled an appointment on-line & the rest is 5-STARS from there. The service that was rendered was exceptional and the problem was solved. Derek the technician was very professional and his expertise was greatly appreciated. I highly recommend Roto-Rooter’s Plumbing for any plumbing needs you have

Review 156 (2024-05-03 - Rating: 5)
Roto-Rooter was amazing. I called them and they were out to the property within an hour to help with our needs. They went above and beyond with the help they provided. As an out of town owner of a property in Tuscaloosa, I could not ask for a better group to take care of our needs. If you need anything plumbing related, Roto-Rooter should be your first phone call!

Review 157 (2024-10-01 - Rating: 5)
Alex was very professional and did a great jib getting my pump fixed.

Review 158 (2024-06-21 - Rating: 5)
My experience with Roto-Rooter was great. Jose did an excellent job solving our issue and explained everything he did so well.

Review 159 (2024-11-20 - Rating: 5)
Needed a toilet augered. Same day service. Alex did a great job.

Review 160 (2024-02-12 - Rating: 5)
Such great service! They were at my house same day, within a few hours, and identified the problem pretty quickly. They were courteous, listened and offered options. The issue was resolved quickly based on what had to be done. I highly recommend Roto Rooter!!!!

Review 161 (2024-02-17 - Rating: 5)
Riley and team were fabulous. On time, courteous, clear and thorough. Troubleshot a difficult pump and found the right parts for the job same day. Stayed late to make sure our guests had a working bathroom. 💪 Highly recommended!

Review 162 (2024-09-27 - Rating: 5)
Alex, very professional and knowledgeable.Repaired swiftly. Pleasure doing business.

Review 163 (2024-11-19 - Rating: 5)
I had a problem with my bath tub and toilet and Alex came out took his time called for bag up found out the problem and explained everything in detail of what needs to be done and has to be done if ever I need your services again I request that Alex be the technician please Thank you again Mr Alex

Review 164 (2023-11-07 - Rating: 5)
I am glad I called Roto Rooter to fix our hot water heater. I know they are a busy company and could not get to us for a while.Derek was a hard working man. He was very professional and polite. He got the job done pretty quick.Thank you, Derek! I hope if we have to have a plumber again we can get you again. Youre the best!

Review 165 (2024-03-22 - Rating: 5)
Very quick and professional service. Jose and Phil who did the repair work were excellent to work with and took time to explain the repair and different options. Both were extremely polite and professional in their work. Both represented their company in the highest regard.

Review 166 (2024-07-24 - Rating: 5)
Alex was great. He accessed and fix the problem quickly. He was also friendly and knowledgeable

Review 167 (2024-09-14 - Rating: 5)
Andrew was a rockstar. Very friendly and knowledgeable..I can always count on Roto Rooter

Review 168 (2024-05-16 - Rating: 5)
Derek was very knowledgeable and helpful. My issue went further than just have a clogged removed and they immediately were able to get someone out with a scope for a free estimate to help me fix all my issues!

Review 169 (2024-10-06 - Rating: 5)
Great service! Super polite and top notch work. Highly recommend!

Review 170 (2024-03-01 - Rating: 5)
Riley was so knowledgeable and patient. He would inform me everything that was going on and everything he was needing to do to resolve even though I had no idea what he was talking about lol. My only regret is not calling sooner because I wasted a lot of money with other companies.

Review 171 (2024-11-23 - Rating: 5)
Alex was fantastic! He went over and above !!!! Don’t let this one go. He needs a promotion lol

Review 172 (2023-11-30 - Rating: 5)
Alex from Roto-Rooter is the best plumber I have ever worked with. He was knowledgeable, respectful, fair and beyond reproach. He took his time to explain everything and gave me advice for preventative measures for my old plumbing. Saved me so much time and money. I highly recommend Alex for any job you have.

Review 173 (2024-08-26 - Rating: 5)
He was very professional and pleasant. He did a very good job and it was done in a timely matter.

Review 174 (2024-01-12 - Rating: 5)
Alex did a great job clearing my lines today. He was efficient, attentive to clean up, and very kind.Other than having clean drains, there is no evidence he brought equipment into our home. I would recommend his services to anyone.

Review 175 (2023-10-17 - Rating: 4)
Roto-Rooter responded to my problem quickly and on time, and the plumber was very professional and helpful in explaining what the issue was. I ended up going with a different company because the quote I received from Roto was higher than I had paid for similar services in the past, though I have no doubt the service and quality would have been excellent. I appreciate their quick response and professionalism.

Review 176 (2024-07-26 - Rating: 5)
My technician Riley was great-I had a difficult situation which he worked hard to resolve and was so good

Review 177 (2024-04-16 - Rating: 5)
Thanks to the service tech Brandon M for coming out late to fix the problem I had. Brandon was on time, very professional and fully explained what the problem was before he fixed the problem. He was able to repair my issue fast and with no additional problems. I would highly recommend Roto Rooter and Brandon for plumbing problems+

Review 178 (2024-09-27 - Rating: 5)
Great service!! Alex was our technician and was very friendly and informative.

Review 179 (2024-02-10 - Rating: 5)
Riley and Ocee were awesome!!! They were kind, patient, and excellent! They fixed our plumbing issues completely! We are so happy and satisfied with the quality of the work they performed for our emergency situation! Thank you so much for everything!

Review 180 (2024-03-08 - Rating: 5)
Alex/Alejandro and his trainee Julian were professional and didn’t leave until the issue was fixed. Plus they made sure that I was well informed of pricing and work every step of the way. Will be calling for them again.

Review 181 (2024-04-24 - Rating: 5)
Brandon M did a great job unclogging my sink yesterday. 10/10 highly recommend Brandon and Roto Rooter. hopefully never have that issue again, but if we do, Ill definitely use Roto Rooter again. thank you!

Review 182 (2023-10-27 - Rating: 5)
Roto Rooter was great to work with, especially Alex S. Roto Rooter was able to dispatch Alex to my house that afternoon/evening and fix the problem, instead of having to wait until the next day. Alex was professional, courteous, kind and knowledgeable. He worked hard to resolve our issue and I would highly recommend!

Review 183 (2024-03-15 - Rating: 5)
I appreciate Roto-Rooter being able to come out so quickly when I was having some leaking issues into my basement from our master bath tub. Alex did a great job and was in and out within a hour. I will definitely give Roto-Rooter a call again.

Review 184 (2024-05-23 - Rating: 5)
My technician Alex was very helpful in explaining the cause of my leak, and he made sure I understood the root cause of all that. I fixed my leak in no time. I will recommend Alex to my neighbors.

Review 185 (2023-07-08 - Rating: 5)
Luke and Michael are extraordinary workers. They were accommodating, and worked for the best outcome. My faucets in kitchen and both showers have not been changed for 22 years and so it probably was a lot more difficult. I had a drip in the upstairs shower and they were really working hard to fix it. Now it is a light drip but that is because the entire shower parts really need to be replaced and Im sure the valve needs to be looked at that would be a way more expensive job which I cannot do at the moment. But I think with my next bill, as Luke and Michael suggested, I will see how much lower my bill will be ... as I said they work well and diligently to do the job at hand. You are very lucky to have both Luke and Michael .I will let them know if I decide to do any further work. I will definitely call upon Roto-Rooter and those two workers, hopefully Luke and Michael can come and take care of whatever jobs I need done. Thank you for sending them and I especially like my sink faucet. Good job.

Review 186 (2024-09-13 - Rating: 5)
Julian did a great job and kept me informed every step of the way!

Review 187 (2024-08-23 - Rating: 5)
Arrived on time! Very helpful and explained the problem. Made all necessary repairs. Very good service!

Review 188 (2024-03-18 - Rating: 5)
Roto Rooter was awesome. Ontime and kept us up to date during the time frame of arrival! Roto Rooter rep Riley was amazin and ,knowledgeable .Explained every step before starting. Kept everything clean as he was taking care of our awful water leak in our basement due to a stoppage . Will defiteley use Roto Rooter again..Thanks Roto Rooter!!

Review 189 (2024-06-05 - Rating: 4)
My experience was very helpful . the tech handled the job professionally.kind ,caring, concerned, kept me informed of every step taken to resolve the problem.I was happy to meeting such a person with such humility

Review 190 (2023-10-17 - Rating: 4)
Derrick Slaughter responded to my home and once there he gave me thorough information about the problem and all the options available. He worked pretty fast too. The pricing is a bit high but we are happy with the end results. I would recommend him to others without hesitation.

Review 191 (2024-01-27 - Rating: 5)
Alex was very thorough. He explained everything that was needed. Completed the job in a timely manner and explained how to prevent further damage to pipes. Would definitely call him again if needed. I highly recommend them.

Review 192 (2023-12-29 - Rating: 5)
I called Roto-Rooter after trying several other plumbers, and they were able to get a tech out quicker. Alex (service technician) was prompt, friendly, and efficient. I had the oh so wonderful joy of my toilet backing up into my bathtub (joy of joys at the end of the year).Alex had to remove the toilet and snake the main line and I thought it would have been a big old mess, but he actually kept the area much cleaner than expected. He also crawled under the house to look at the pipes.....which luckily werent leaking (yay for small victories), suggested I have the pipes checked at sometime for possible root invasion (cause life, am I right?🥴), took my life savings (Im kidding. Kinda😅😰), chatted for a bit and left. Whole process took less time than I thought it would....and even though my pockets are A LOT lighter, I have a working tub and toilet.....and isnt that what the holidays are truly about?!😵‍💫

Review 193 (2023-12-29 - Rating: 5)
Roto-Rooter team is always reliable and helpful. Its not uncommon for them to arrive same day and fix the issue before its even been 24 hours. Riley in particular helped us out today, but Ive not had a bad experience with anyone so far.

Review 194 (2024-10-04 - Rating: 5)
Paul was great. You need to keep this guy!!He went over and above what I would expect!

Review 195 (2023-12-19 - Rating: 5)
Alex was great. He explained the problem, what he would need to do in order to fix it, as well as the cost of the repair before hand. He was friendly, respectful, and made sure to clean his area before leaving. Alex also gave suggestions on how to prevent this from becoming an issue again.

Review 196 (2024-04-18 - Rating: 5)
Alex was very knowledgeable, professional and helpful. I understood everything that was communicated about the issue. He worked until everything was right and also cleaned up. I highly recommend.