Extra Care Plumbing, LLC

Located in Birmingham, Alabama

Address: 4000 Eagle Point Corporate Dr, Birmingham, AL 35242, United States

Phone: +1 205-561-0554

Rating: 4.9

Services

Identifies as Black-owned
Online estimates
On-site services
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-10 - Rating: 5)
Extra Care plumbing did an amazing job! Mr. Andre was prompt, professional and very thorough. He explained everything he was doing and put our minds at ease! We only use Extra Care Plumbing!We highly recommend this company for all your plumbing needs, you will not be disappointed.

Review 2 (2024-01-23 - Rating: 5)
Unfortunately (for me) I was in need of a plumber three times in one week for three separate issues. Extra Care Plumbing was able to come out fast and took care of all of my issues at a super reasonable price. Andre was so knowledgeable and told me some extra things to look out for. Highly recommend and these will be my go to plumbers from here on out.

Review 3 (2023-01-24 - Rating: 5)
Where do I begin. If I could give a 50 star rating, I would!Andre has been the most kind, honest, and up front person I have ever worked with. He and his crew were fast and absolutely amazing at the job. He went above and beyond for us. I will only use his service from now on if we ever encounter an issue with our plumbing. He went out of his way to help solve our issue. I would HIGHLY recommend this company. They will get it done the right way, the first time, no matter how long it takes. He is an honest man and someone worth working with.

Review 4 (2022-12-27 - Rating: 5)
A pipe burst in our kitchen ceiling on Christmas Eve. Of course most plumbers were closed and the ones that said 24hours didnt pick up the phone. We saw that Extra Care had such great reviews that I called them and they picked up and got us scheduled. With the crazy cold weather, there were a few people already scheduled ahead of us who were in worse shape, but I appreciated the calls to let us know what was going on. When Andre got here, he got right on fixing our pipe and was able to recommend people to help repair the damage to our home.I will tell anyone who is looking for a plumber to use Extra Care Plumbing. Thank you all again!

Review 5 (2023-01-30 - Rating: 5)
If I could give more the 5 stars I would!! I will recommend this company to anyone! We had an emergency need for someone to come out and take a look as our water was backing up and not draining in the showers and toilets properly. I called and spoke to the owner which he was super nice, and very informative. He told me he could have a person come out within an hour and a half and within 45 mins Chris, our technician, called and said he was on the way. Chris was on time and once he arrived, he was very friendly and told us what to expect. He was very professional and was very kind to my son. I would recommend Chis and his company to anyone, and the next time we need any plumbing repairs or anything they offer services for we will definitely be giving them a call. As their name says, they definitely give you the EXTRA CARE in services! Thank you Chris for helping us, we very much appreciate you!

Review 6 (2023-08-09 - Rating: 5)
Plumbing issuses happen at the most inconvenient times. Extra Care Plumbing came through for us and went the extra mile with friendly, professional service in our time of need! I would definitely use them again.

Review 7 (2023-07-27 - Rating: 5)
They came out within half an hour and got my water heater fixed (also cleaned up the water that was all over the floor). Super kind and professional, will use them on any plumbing issues I have in the future. Cannot say enough good things, thank you again!

Review 8 (2023-01-01 - Rating: 5)
I was visiting from out of town and my brother had a terrible leak in his kitchen. We called ten plumbers and they all said they could not come for at least a week. I told them my brother was in a wheel chair and Andre was the only business owner that responded immediately and was there within twenty minutes. I will be forever grateful for his kindness and excellent service. He was kind, professional and did a great job on the repairs. He came right over even though it was the holiday season and everyone was backed up with repairs.

Review 9 (2022-12-05 - Rating: 5)
Andre and Chris were great! They searched for the best way to avoid cutting through slab for my issue and we ended up with a solution which avoided costly repairs. Extra Care has performed service for our needs in emergencies in a timely, professional, and price friendly manner. I highly recommend them when you have need for experienced, knowledgeable, and reliable plumbing services.

Review 10 (2021-08-26 - Rating: 5)
I called Extra Care Plumbing on a weekend to help with a water emergency. Andre, the owner, came out quickly, diagnosed and corrected the problem, and also referred me to a reputable mitigation company.The work done was detailed, timely, professional, friendly and honest. I’m happy to write this review for Extra Care, because they truly deserve it.I would not hesitate to recommend Andre to anyone in need of a great plumber! He’s the best! Do yourself a favor and call Extra Care for any and all your plumbing needs.

Review 11 (2020-01-10 - Rating: 5)
After searching all morning for someone to come out and unclog toilets at our business, I called Extra Care Plumbing and Andre was at our shop within an hour. He worked so hard for hours clearing the sewer line and got the job done and at a great price as well. He had such a sweet spirit about him...he will now be our plumber. Highly recommend you give him a call.

Review 12 (2019-06-22 - Rating: 5)
Andre was very professional and got to my house almost immediately after I called in for service. I had problems with both toilets and could only afford to get one fixed a month ago because the competitor charged me $540 to unclog a toilet. I reached out to him and I was charged a fraction of that and he fixed my problem in less than 45 minutes. Highly recommend and will use again.

Review 13 (2021-09-09 - Rating: 5)
Andre and his team at Extra Care Plumbing go above and beyond to help their customers. They listened to me and worked extremely hard to find the root of our problem instead of dismissing it as others plumbers had. Other plumbers also had tried to diagnose the problem without actually working on the sink and then tried to up-charge us and tell us that a great deal more extensive work needed to be done. Andre was extremely upfront about the process and only did what was needed to solve the problem. They are extremely professional and delightful to work with. I will only use Andre and his team for our plumbing needs.

Review 14 (2017-10-04 - Rating: 5)
I had a backed-up kitchen sink line on a Saturday I called Extra Care Plumbing former Andre came out to snake my line to clear it now its working great ! He was very punctual and got the job done quickly and efficiently! I would definitely recommend this company to everyone ! And on top of all that the prices were extremely reasonable and I’m and beyond satisfied with the work.

Review 15 (2020-12-18 - Rating: 5)
I had two plumbers come out to repair my slow draining toilet. The first one could not fix my issue and tried to sell me a new toilet even though it wasnt a toilet issue. ExtraCare Plumbing was able to fix the issue and worked hard to resolve it instead of trying to up-sell. They were honest and went above and beyond to help get my toilets flushing correctly again. Thank you guys for your hard work and for saving me a ton of money!

Review 16 (2019-04-22 - Rating: 5)
Andre was great. He did exactly what he said and didnt try to sell me on things that didn’t need to be fixed. He was polite and honest and explained the process thoroughly. I highly recommend him and will call him in the future if I need a plumber.

Review 17 (2020-08-13 - Rating: 5)
Andre and his team are stellar. Quick and efficient service at a price that is affordable for my young family. I will continue to use Extra Care Plumbing for all my fixes and installs in the future!

Review 18 (2021-12-06 - Rating: 5)
This company is exceptional! We had our main water line burst in our yard. This team worked tirelessly until they found solutions through many roadblocks. They have incredible work ethic. They are also kind and understanding. They always spoke to me and addressed me with respect. They also never once took advantage of our circumstances . They charged a very fair price for the amount of work they had to do to find and repair our line. I could not recommend them more. I will never use another company but them!

Review 19 (2021-02-11 - Rating: 5)
Technician came to my home twice in 2 weeks, he was on time both times and finished in a timely manner. He did not leave any kind of mess, was very informative about what issues I was having, and explained what he did to resolve them. This company also works very well with the Home Warranty plan I have in place.

Review 20 (2020-05-11 - Rating: 5)
Andre is the best in the business. I have had to call him on numerous occasions and he has been responsive, effective and fair every time. I would recommend Extra Care Plumbing 100%!

Review 21 (2024-11-16 - Rating: 5)
I moved to the great state of Alabama almost 2 years ago after following my babygirl after she graduated from AU. I live in Tuscaloosa and have OLD REPUBLIC HOME PROTECTION as our home warrenty. I needed a plummer so I called Old Republic to set this up.. I got a call from Extra Care Plumming (out of Birmingham) very nice woman called me, had couple questions and we set up appointment, all this was within just a couple days :) on day of appointment I received a text and call from Andre(extra care) advising he was on his way. As soon as I met Andre I felt very comfortable and at ease, this is very important for me, being a woman alone and not knowing anything about plummimg it’s kind of like taking your car to mechanic and well just not knowing if you can really “trust” what they tell you. It can be scary sometimes.. while chatting with Andre he told me he had like 30 couple years of plummimg but you could just tell he knew what he was doing! He didn’t mind me following him around asking all my questions and actually talking TO me, not down to me :) which means a lot! He explained everything in terms I could understand! :) it turns out to be a very easy fix, he is ordering some parts and will comeback and finish job! My reason for this review is … there are a lot of shady people out there and if this review puts just one other person’s mind at ease … GOOD, GREAT!! Call Extra Care Plummimg and feel more comfortable about your decision!! You can tell Andre cares about his company and reputation, I don’t think he will let you down!! I hope this helps someone who is looking for a dependable plummer :) peace & love

Review 22 (2018-03-09 - Rating: 5)
These guys came and checked the plumbing at our home and determined a fix wasn’t needed at this time. They didn’t try to push any unnecessary services and were so kind! They were the only company I called that didn’t charge to come give a quote. This will be our go to plumbing company from now on. HIGHLY recommend. Kind, knowledgeable, and highly professional.

Review 23 (2021-03-17 - Rating: 5)
Whenever I have a plumbing need, I contact Extra Care Plumbing. The customer service is excellent and most importantly their work and expertise are impeccable. I highly recommend them.

Review 24 (2021-07-17 - Rating: 5)
Andre fixed what two other companies had tried and failed. Even more impressive was that he did it easily and quickly, which saved me from a much more expensive project. If he had been the first call, I would have saved hundreds of dollars and six months of inconvenience. As it was he still saved me a thousand dollars and a lot of headaches. If only I had know about Extra Care sooner....

Review 25 (2018-03-19 - Rating: 5)
Andre is a consummate professional and provided a detailed diagnosis, analysis and solution for my plumbing needs. He shows a passion for his craft and his customers and I appreciate that.

Review 26 (2019-09-30 - Rating: 5)
I would highly recommend Extra Care Plumbing to anyone looking for an honest, professional and reliable plumber in the Birmingham area. Andre knows how to treat a customer right! Thanks for your help!

Review 27 (2023-06-20 - Rating: 5)
I highly recommend them if youre in need of a plumber there on time great customer service an professional I was satisfied with the work they did for me thanksextra care plumbing

Review 28 (2021-03-28 - Rating: 5)
Great experience. They worked hard and stayed until everything was perfect, quickly got my problem fixed, were knowledgeable, communicated well, and were respectful. I will be using them again for any plumbing needs!

Review 29 (2018-01-20 - Rating: 5)
I was pleased with the fast service I received .Andra was prompt and he did exactly what he said he would do and when he finished I discovered a couple of hours later my water was not ruining in the kitchen I called and I expected him to say he would get back to me instead he said I will be right over and he came In a matter of minutes and corrected the problem. I am well pleased with his services and will recommend and use him again .LiTisa GastonFairfield al

Review 30 (2024-05-20 - Rating: 5)
Andre was so wonderful to work with! He was able to come out to our house same day to help us. We are so appreciative of him and highly recommend him and his company! We will be using him for all our plumbing needs moving forward. Thank you Andre!

Review 31 (2022-10-28 - Rating: 5)
Called for late night emergency on investment property. From the call center operator to the plumber everyone was very professional and responsive

Review 32 (2023-12-01 - Rating: 5)
Amazing service amazing work and beyond polites and professional highly recommended for every plumbing need

Review 33 (2022-04-04 - Rating: 5)
I was extremely pleased with the professionalism and autofocus work from this company. They will definitely be contacted for future repair needs.

Review 34 (2023-06-20 - Rating: 5)
I highly recommend Extra Care Plumbing for all your household and business needs...

Review 35 (2023-06-20 - Rating: 5)
Simply outstanding business, very responsible and respecting of customers needs and questions.

Review 36 (2023-11-13 - Rating: 5)
Great company and customer service! Definitely recommend

Review 37 (2024-03-12 - Rating: 5)
On time, Great Customer Service, and very Knowledgeable!

Review 38 (2023-04-21 - Rating: 5)
Very honest and dependable. I highly recommend them.

Review 39 (2021-04-20 - Rating: 5)
Andre is awesome! He’s very knowledgeable in his craft, and won’t rip you off. My home warranty wouldn’t cover a new water heater, but Extra Care was able to get me up and running with a new one without breaking the bank. Blew all other quotes out of the water. Highly recommended.

Review 40 (2019-03-01 - Rating: 5)
Did a great job. Takes pride in work. Would definitely use again if needed.

Review 41 (2020-01-21 - Rating: 5)
Called at 6:30 PM when I was getting no water to my home. It was 28 degrees at the time so I thought the pipes were frozen. The dispatcher told me he’d have someone call me, spoke to Andre shortly after and he was willing to come over right away. When he was on the way I figured out there was an outage in the neighborhood and called him to let him know. Very honest plumber who really cared about helping me and in this case received nothing in return, I’ll be using them going forward