Wilburs Air Conditioning, Heating & Plumbing

Photo of Wilburs Air Conditioning, Heating & Plumbing

Located in Birmingham, Alabama

Address: 2551 Balco Rd, Birmingham, AL 35210, United States

Phone: +1 205-396-2329

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-02 - Rating: 5)

    My best contractor. Good communication, great craftsmanship, cleanup, walk-through of every line item, explanation of everything and made sure all questions were answered. Of a dozen contractors at my new house, they were the best.

  • Review 2 (2025-01-03 - Rating: 5)

    We came back from vacation and had a burst pipe outside on New Year’s Eve! They came out quickly and were able to replace the pipe within a couple of days. They are very professional, and if not the cheapest, the price seemed fair. We will use them again.

  • Review 3 (2024-12-31 - Rating: 5)

    Thank you to Johnathan and Jacob for coming and help us with our plumbing issues. You guys were great and were so kind to our son letting him ask questions and watch. You and Wilburs are great representatives of your trade.

  • Review 4 (2024-10-29 - Rating: 5)

    I discovered a significant leak under the house Sunday morning. I contacted several 24/7 plumbers, with no response. So, I had to take off work today in hopes of getting it looked at. Found Wilburs on BBB website and contacted Wilburs @ 8 am and spoke with Helen. She was very friendly. They were able to send someone out same day, so I looked no further. I was sent a text message with a picture of the technician (love this). The technicians, Clay and Jackson, were respectful, honest, and efficient. I definitely will be recommending Wilburs 🐷 🥶🥵🚽 Thank You 😍

  • Review 5 (2024-09-23 - Rating: 5)

    Excellent service as always! We were able to check some things off of the laundry list of issues weve been having on the SAME DAY as our Pink Plan inspection. Worth every penny. If you dont have the Pink Plan, get it! If youre looking for honest and reliable techs, look no further than the pink truck!

  • Review 6 (2024-11-04 - Rating: 5)

    Exceptional Service from an Outstanding Company and Technician!I recently had the pleasure of working with Dale and Wilburs, and I cannot express enough how impressed I am with the service! From the very beginning, communication was top-notch. I was kept informed every step of the way, ensuring I knew what to expect and when to expect it. Dale tackled this water heater challenge with professionalism and attention to detail. Not only did he follow through on everything he promised, but he also took the time to answer all my questions and address any concerns I had.Its rare to find someone who combines technical plumbing expertise with such excellent customer service. I highly recommend Dale and The Wilburs Air Conditioning, Heating and Plumbing Team!

  • Review 7 (2024-12-17 - Rating: 5)

    As always, Wilburs has performed excellent customer service and high quality work!! Any emergency I have had, they have come thru in very timely manner. Jason and Brady were extremely curtious, just as all of their employees are. I use their Pink Plan and it has paid for itself. I highly recommend this family owned business (where they treat you like family) for all HVAC and plumbing needs!! I will continue to use them from here on out!

  • Review 8 (2024-07-24 - Rating: 5)

    Wilbur’s Air Conditioning, Heating and Plumbing were fabulous! The ladies in the office were so nice and scheduled a time for the repair that worked well for me and quick! My house is under contract and the inspection found a small leak. Jason and Brody found the issue quickly, provided me with a quote on the spot to fix it, and after I approved, they got it fixed quickly! They were also so nice to work with. Jason provided the description of work I needed by email for the buyers as soon as the job was complete. Great experience and I recommend Wilbur’s Air Conditioning, Heating, and Plumbing 100%!!

  • Review 9 (2025-01-07 - Rating: 5)

    Connor and his Assistant went above and beyond to repair my HVAC. I am so thankful to them for the way I was treated and how diligent they were at getting me up and running. Bless you Connor & John.

  • Review 10 (2024-09-23 - Rating: 5)

    Andrew came to fix a small problem with the water supply going to our refrigerator. We knew what the issue was going into things, but after a quick evaluation he confirmed the issue and got to work resolving the problem. Within an hour we were back up and running. Andrew was knowledgeable, tidy in his work and we would certainly ask for him again if we have any problems in the future!

  • Review 11 (2024-07-24 - Rating: 5)

    Had these guys replace all of my plumbing in an older home. The crew they sent: Clay, Jackson and Devon were the most professional plumbers I’ve ever used. Always on time, worked every day to not leave us without water service, were very patient with all my dumb questions, cleaned up their mess, and most importantly got the job done perfectly in a very reasonable amount of time. These guys are on speed dial if I ever need another plumbing service. Highly, highly recommend!!!!

  • Review 12 (2024-09-26 - Rating: 5)

    For health reasons, I had a new comfort height toilet installed by Wilburs. Technicians Jason Pierson (and Brady) were respectful of my home, very kind and helpful, and knew what they were doing. They did not make a mess, were very thorough with explaining different aspects along the way, and went above and beyond my expectations. I highly recommend them for any plumbing (or HVAC) needs you may have! Thank you, Jason & Brady, and thank you, Wilburs! See ya next time!

  • Review 13 (2024-07-03 - Rating: 5)

    We have used Wilbur’s for over a year now and they always do a fantastic job! Dale came out to do some work for us today and he explained everything so well. Everyone that we have interacted with at this company has been extremely nice! I highly recommend them!

  • Review 14 (2025-01-06 - Rating: 5)

    Very professional. Multiple ways to communicate and schedule rather easily. Work was completed quickly and got our system back up & running quickly.

  • Review 15 (2024-10-17 - Rating: 5)

    This company responded soon to a problem we had with our central heating. The service tech, named Jake, arrived as scheduled and diagnosed the problem within 20 minutes. He was personable and professional and had the problem corrected within another 15 minutes. I was completely satisfied with the reasonableness of the repair charge, and signed up to a continuing membership service and maintenance agreement with the company.

  • Review 16 (2024-12-11 - Rating: 5)

    Connor was fast and communicative, got our unit back up and running and made sure to talk us through our options. Will continue to recommend Wilbur’s to anyone

  • Review 17 (2024-07-31 - Rating: 5)

    Connor was (as always) on time, professional, friendly, and efficient. Its like having a friend youve known all your life, coming to repair your equipment. He has inspected/diagnosed/repaired my A/C several times and I wouldnt use anyone else. Love their Pink Plan!

  • Review 18 (2024-09-23 - Rating: 5)

    Great and quick service! We called and had someone come service our AC the same day. Connor did a great job and knew his stuff. I can’t recommend him and Wilbur’s enough!

  • Review 19 (2024-07-23 - Rating: 5)

    I called Wilburs for a plumbing job and surprisingly was scheduled for the same afternoon. The job was done in a couple of hours, very clean and professional. Couldn’t be happier with the service and company overall, definitely recommend to anyone.

  • Review 20 (2024-11-27 - Rating: 5)

    On time and great service. Very professional service techs. Worked with us to accomplish what I needed even though they had to make a trip to get needed parts.

  • Review 21 (2024-06-21 - Rating: 5)

    Wonderful Experience!!! My technicians Clay and Jackson were professional, patient and thorough at diagnosing my plumbing problem and got me all set. Very courteous to wear shoe covers each time they entered my home and placed my belongings back under the sink when the job was completed. Will highly recommend and use their services again. Thank You!

  • Review 22 (2024-06-28 - Rating: 5)

    Exceptional response and service. The technician Dale was very responsive and communicated throughout the entire repair. We had a major leak in the main service line near the meter after hours and Dale was able to get us restored for over night and returned the next day to complete the repair. Repair completed per the quote at a very fair price!

  • Review 23 (2024-07-30 - Rating: 5)

    The Wilburs HVAC technician was extremely thorough and patient with me. He walked me through the cause of my systems issue and the solutions, along with the range of options for future replacement. Great service and great communication.

  • Review 24 (2024-08-08 - Rating: 5)

    Repeat customer here. Jonathan was prompt, professional, trustworthy, and knowledgeable in resolving my HVAC systems leak. He shared information with me regarding other services so I can plan ahead for future HVAC and plumbing needs.

  • Review 25 (2024-11-01 - Rating: 5)

    Wilbur’s is a staple of the Jefferson county community. My parents have used them for years!!! Edgar the technician did an Amazing job! They are fast, punctual and great people !!!!!!!!

  • Review 26 (2024-12-26 - Rating: 5)

    Wilburs service was fantastic! They were on time, efficient, and extremely polite! Plumbing issues solved!

  • Review 27 (2023-03-06 - Rating: 5)

    I found a corroded drain pipe under my kitchen sink on Sunday. Brian from Wilbur’s was able to come in Monday morning and repaired it in 3 hours for 1041$, it’s not cheap but it would have taken me a week (without garantie of success) and no warranty. See picture before after from the drain, he also changed the P trap and the 1ft of drain in the crawlspace.

  • Review 28 (2024-12-31 - Rating: 5)

    We’ve used Wilbur’s for plumbing for years and have always been happy. They are knowledgeable, prompt, courteous, and conscious of our needs. Everyone from the after hours phone person to the office admin to the tech were wonderful. Jake was helpful in explaining everything and helping us pick the right unit and save us money.

  • Review 29 (2024-11-22 - Rating: 5)

    Connor was on time, quick and professional, good job! Wilbur’s will be my first call when I need work done from now on. Thank you!

  • Review 30 (2024-08-10 - Rating: 5)

    Edgar and Andrew with Wilbers Heating and Cooling did a great job for me this week. I needed a new air conditioning and heating system. They came out and replaced both in just one day. Thank you both. Jane

  • Review 31 (2024-08-19 - Rating: 5)

    Connor came out to fix our problem, which was a broken capacitor. We opted for him to inspect and service the units and he was really thorough with his report. Highly recommend!!

  • Review 32 (2025-01-06 - Rating: 5)

    Got an appt fast and Jackson fixed our 3 part issue in one afternoon.

  • Review 33 (2024-06-21 - Rating: 5)

    Conner was our technician. He was punctual, courteous, and very knowledgeable. He worked quickly and efficiently to solve our issue with the mini-split system. He didn’t try to upsell anything to me but answered all my questions about the services, Wilburs offers. He mentioned the plumbing service so I hired the company to fix a leak at my mothers house. I would recommend them to anyone.

  • Review 34 (2024-06-12 - Rating: 5)

    In one word, SPECTACULAR!Had to have my system overhauled and all of my ducting remade. Before Wilbur’s, I have had several HVAC contractors over to try and diagnose why my system wasn’t properly cooling the house. Wilbur’s was the only company who had a game plan, and the pricing was very affordable. I had another company, that I won’t name (but you can get service in ONE HOUR), and they quoted me a rate 77% higher for the same work.Consummate professionals, timely and friendly staff both in the field and at the office.From now on, Wilbur’s will be my go to for my HVAC and plumbing needs.

  • Review 35 (2024-07-11 - Rating: 5)

    We just moved to Calera Alabama. Bought house and ac quit first night. I called Wilburn’s from reviews I saw online. The unit was fixed that night at a reasonable cost on July 4th! That’s service! Get the Pink plan to help through out the year!! Well worth the money!!! Conner was helpful, caring and really cares about his job! You better hang on to that one……!! 5 star the whole way! Earned a customer for life!!!!!!

  • Review 36 (2024-09-23 - Rating: 5)

    Tech was efficient and timely. Office staff contacted me in a timely manner. I have used them before. Never had a problem that wasnt solved

  • Review 37 (2024-06-27 - Rating: 5)

    Jonathan was very thorough with checking the problem in the air conditioner. When he found the problem he explained it to me and my husband and gave his recommendation. We decided to get a new unit since this one is 15 yrs. old.We were vey pleased with the professional service we received.

  • Review 38 (2024-12-12 - Rating: 5)

    We always seem to have things break at the most inconvenient times- and Wilbur has always made it out asap. Jake was nice and very helpful!

  • Review 39 (2024-02-23 - Rating: 5)

    Andrew at Wilburs replaced and re-routed our main line along with some other pipes. Our house is old and has its quirks. He showed up early and stayed late when he didnt have to, to make sure we had running water that night. He came back the next morning to finish buttoning up everything. The job wasnt easy and he managed to do it all himself. He was professional and carried a great attitude.Andrew & Wilburs did a great job communicating with us. From the initial call to when to expect them to be at our home. They showed up when they said they would. Id recommend this Company to anyone.

  • Review 40 (2024-03-01 - Rating: 5)

    Wilbur sent Johnathan out to unplug my shower drain. He was such a joy to talk too and absolutely new what he was doing. Very efficient and professional. I will definitely use them again for future projects and I recommend to everyone to do the same. You will not be disappointed. Thank you Johnathan.

  • Review 41 (2024-03-27 - Rating: 5)

    Initially, I called to ask about the service fee. The company offered to wave it and already stole my heart. The guys were great! Knowledgeable, straight forward and caring. Time was taken to determine the problem before providing a quote and I really appreciate that. Especially considering they already knew I had a waved fee. Definitely would call them again. I am now water line leak fee! My Pipe had multiple holes and they took the time to show me. Thanks Jason and your partner in crime :)

  • Review 42 (2024-05-12 - Rating: 5)

    I was impressed with Connors patience and kindness in explaining everything going on with my unit. He used shoe covers each time he entered my home and took pictures of items that needed attention. He had it all taken care of quickly. I really appreciated that. This was my first experience using Wilburs and I will definitely use them again.

  • Review 43 (2024-08-20 - Rating: 5)

    Thurd time using Wiblurs and this experience was just as good as my first two. Andrew was very well mannered and professional, from the initial contact to the clean up. Great personality, hard working and I will be calling again in the future for any plumbing issues.

  • Review 44 (2024-05-02 - Rating: 5)

    Dale Garner was great. Good clean hard worker. Great conversation about my plumbing explain to me the different things that was going on and I appreciate Wilbur heating and Air for doing the service again kudos to Dale Garner.

  • Review 45 (2024-01-25 - Rating: 5)

    We had a fantastic experience. Our water line broke in the freezing weather and Wilbur sent out Mr. Dale to help us. He came out in the dark and pouring rain. He had to dig in the mud using a flashlight while being rained on in the middle of the night. He was able to identify the problem. He came out the next day and finished working on it. He was extremely professional, polite, and knowledgeable. We think he deserves a raise and we hope to see him again the next time we have trouble with our plumbing.We are up and running with water like normal now.

  • Review 46 (2024-06-27 - Rating: 5)

    Wilbur’s is great and my man Edgar is fantastic. I can’t say enough good things about him. Dedicated, attention to detail and completely trustworthy. What more could you ask for?

  • Review 47 (2024-01-27 - Rating: 5)

    Jonathan took really great care of us. He was really cheerful despite working over the weekend. He presented a couple options so we could decide what to do. He got the job done rather quickly, too. The finished product is nice and neat. I won’t hesitate to call him again.

  • Review 48 (2024-07-22 - Rating: 4)

    It was an emergency call to replace a broken cut of valve on a Sunday the technician Brian was great just an outstanding person. The only thing I can ding them on is price it was a little expensive.

  • Review 49 (2024-01-19 - Rating: 5)

    Clay Austin took great care of us during our water leak and was fast with the repairs. He was very thorough and informative. I was satisfied with the job, how nice he was, and recommend him if you need anything done.

  • Review 50 (2023-11-16 - Rating: 5)

    I have had Wilburs come out for a few issues in the past now but today I had the pleasure of having Willie and Nate assist me with an issue in my house. They were a couple of the friendliest guys I have ever met. They explained every issue to me and walked me through the solution and even provided ways for me to prevent the same issue from happening again. On top of all that, they were super respectful of the fact that we have a newborn in the house and kept it as quiet as they could and congratulated us on her. A great experience overall. Of course it was a little pricey but what isnt these days? Regardless, Willie and Nate were wonderful to work with.

  • Review 51 (2024-06-12 - Rating: 5)

    Generations of my family and I have used Wilbers. Devin the plumber that came today was knowledgeable and he and his coworker did great job fixing the leak under my kitchen sink. I highly recommend Wilbers.

  • Review 52 (2024-11-11 - Rating: 5)

    Jake came out to do my annual HVAC check up today. He did a great job checking everything. And answering any questions I had. He helped us make a informed decision about getting our old unit replaced. He got us a good place for a hole new system. Thanks Jake and Wilburs.

  • Review 53 (2024-10-15 - Rating: 5)

    I had a fantastic experience with Wilburs. Andrew, my technician, was punctual, highly knowledgeable, and very professional.

  • Review 54 (2024-09-26 - Rating: 5)

    Wilbur’s went above and beyond to get my air up and running. Jonathan was the ultimate professional and I couldn’t be more pleased with the level of service I received.

  • Review 55 (2024-03-16 - Rating: 5)

    We had an emergency plumbing failure. Wilbur’s sent Dale out right away and he fixed the problem promptly. He made quick work of the leak and cleaned up the work area spotless.Great technician, great service, Great experience. Call Wilbur’s and get it done!

  • Review 56 (2024-06-24 - Rating: 5)

    Travis and Conner with the HVAC team will take care of you. Wilburs has taken care of my heating and air needs for many years. They are a solid company, stand behind their work, and dont stop until youre satisfied.

  • Review 57 (2023-10-20 - Rating: 5)

    Just had our gas hot water heater replaced by Brian Fulton & Devin of Wilburs Plumbing. They did a great job! They were professional, very knowledgeable, friendly and explained everything to be done very well. We highly recommend them & will certainly call if we need any further help in the future.

  • Review 58 (2023-10-04 - Rating: 5)

    Jonathan and Clay were very friendly and professional. They were more than happy to show me what they were doing and how our septic system works. This was our second outstanding experience using Wilbur’s for an urgent plumbing issue. We will definitely be using Wilbur’s for any future issues. I highly recommend using this company if you want quality work done by professional, courteous individuals.

  • Review 59 (2023-09-22 - Rating: 5)

    We were experiencing issues with our water heater and plumbing. Jason was very professional in explaining the issue and what it would require to fix it. He explained our plumbing issue was actually with our foundation and explained that the fix we requested would not work long term. We appreciated the honesty and professionalism. We would definitely recommend Wilbur’s Plumbing!!!

  • Review 60 (2024-06-19 - Rating: 5)

    Professional, courteous, knowledgeable and trustworthy. That is my assessment of Clay and Jackson, the two technicians who just replaced a drain pipe in my condominium building. It also is my assessment of Jason and Brady, who have worked on the boiler in my buildings basement.

  • Review 61 (2023-11-01 - Rating: 5)

    Brian was determined and persistent in fixing the plumbing leak, even though he had to work around our existing pipes. He came up with a very creative solution! We wanted him to install 2 new toilets. He reviewed our fixtures and found several minor problems that I had forgotten about that needed repair. He showed me each issue and explained why it had not been working. Brian gave me a detailed quote and I decided to have him fix everything. He worked for several hours, and cleaned up really well. Brian is professional, talented, and a nice person! I trusted his judgment. Good company, great service, and warranties on the work. Five stars!!

  • Review 62 (2023-08-18 - Rating: 5)

    Thanks for quick and expedited service. I saw Wilburs truck at my neighbors house and got their business card expeditiously. Matthew helped me schedule my appointment for the very next day. Brian and his partner came and perform a complete toilet bowl rebuild under 45 minutes. Company has coupons online to help cut costs. It is easier to buy the material yourselves and let these guys to perform the labor. Thanks again!

  • Review 63 (2024-03-22 - Rating: 5)

    When we found sewage in our basement at night and called Wilbur, Devin Clingan showed up and put our minds at ease. His assessment of the situation, plan of action, careful work and clear information throughout the complicated repair process gave us full confidence in Wilburs service. Devin and his teammates, Jackson and Jonathan, are skilled professionals and friendly people. We would gladly work with them again -- but expect we wont need to any time soon! Thanks, guys!

  • Review 64 (2024-05-30 - Rating: 5)

    Fantastic experience with Wilburs - and Donny rocks! Extremely professional, no pressure sales, explained everything. Give this man a raise! I will be using/recommending Wilburs from this day forward 👏👍🙂

  • Review 65 (2023-06-20 - Rating: 5)

    We have used Wilburs now for 2 major plumbing issues in the last 6 months. On both occasions, the technicians were courteous, professional and knowledgeable. The work was completed in a timely manner and to our satisfaction. We would especially commend Jason and Brady on their excellent customer service. Thank you for a job well done!

  • Review 66 (2023-07-08 - Rating: 5)

    I never write reviews, but I’ve also never had as positive an experience with a professional I didn’t want to call in the first place as I had with Justin from Wilbur’s. Prior to him arriving, the customer service was responsive and friendly. I submitted a quote request via Angie’s list and Wilbur’s contacted me within minutes. They assured me someone could come same-day (a Saturday, when every other company I contacted offered Sunday at the earliest with a significant extra fee, or else Monday), and Justin arrived right when the dispatcher said he would. He was conscientious, kind, and did an excellent job fixing our sink. The price was very fair, and less than I was expecting. I will definitely call Wilbur’s again should I ever need emergency plumbing service. Five stars for sure.

  • Review 67 (2024-09-26 - Rating: 5)

    The tech were very professional. They expla8n every detail of the job that they were doing. I would recommend this company to any 9ne.

  • Review 68 (2024-03-02 - Rating: 5)

    Brian Fulton came out over a holiday weekend in the cold and finish hooking up my water heater that I seem to be unable to do. He was very professional and polite. Thought it was extremely expensive but I had agreed to the price because I needed a water heater. But I would recommend them for your plumbing needs during their regular business hours.

  • Review 69 (2024-08-08 - Rating: 5)

    Edgar Salvador was very knowledgeable, professional, and congenial. He immediately diagnosed the problem and resolved it. We have depended on Wilbur’s for HVAC and plumbing needs for a number of years. There is no one we had rather work with. They are tops in our book.

  • Review 70 (2024-01-05 - Rating: 5)

    We had our thermostat to quit working on one of the coldest days of the year. Wilbur found an available technician and was at our home within a few hours. The technician checked our entire system and saw no issues except the thermostat. He was honest, knowledgeable and skilled. Our new thermostat was installed within 45 minutes. I highly recommend this company!

  • Review 71 (2024-06-14 - Rating: 5)

    Wilbur’s was able to fit us into their schedule the same day we called. Kept us informed as to when the service man was coming. He arrived on time, inspected and gave us the price for repairs and did the work while he was there. Neat, clean, polite, professional. We’ve used Wilbur’s for many years.

  • Review 72 (2024-05-08 - Rating: 5)

    Connor was amazing! He came by as scheduled on time, assessed the problem quickly, and provided multiple solutions with varying costs. He was friendly and a professional. I will be calling them again to service my offices.

  • Review 73 (2024-07-10 - Rating: 5)

    Mathew arrived when expected, diagnosed the problem with the A/C unit within 5 minutes, repairs complete within 25 minutes.Mathew provides Excellent and very friendly service.

  • Review 74 (2023-07-12 - Rating: 5)

    They came in a timely manner, Jason Pierson was very courteous, gave us our options, recommended a couple of things to make things safer. Jason came prepared with everything they needed to do the job. They worked hard and had everything done, cleaned up and properly working before they left. We appreciate the way they got to us in the same day we called! We highly recommend Wilbur’s. We appreciate Jason and his helper and the timely manner the work was done.

  • Review 75 (2023-09-05 - Rating: 5)

    We had a main line clog at 10pm the night of Labor Day. The dispatcher was very responsive to our call and got a plumber to our home quickly. The plumber, Spencer, was very respectful and honest with the diagnostics and made quick work of unclogging the main line! He was very professional, and overall it was a great experience. Will be recommending Wilbur’s to anyone who asks!

  • Review 76 (2024-01-12 - Rating: 5)

    Jonathan and Clay were absolutely wonderful! They were friendly, professional and very skilled. They took one quick glance at my sink and knew EXACTLY what was wrong. I am a very impressed first time customer and very pleased at their service and know-how. Thanks very much.Lisa Lenfant

  • Review 77 (2024-01-06 - Rating: 5)

    Jason and Brady were awesome and so professional!! I was looking to replace my 17-year-old hot water heater and Jason was so informative and helpful and did not push me to make a quick decision at all. I am so happy with the work they did and the warranty I got, would recommend to anyone!!

  • Review 78 (2023-09-18 - Rating: 5)

    Highly recommend Wilburs for Plumbing and AC. This was a plumbing call made by Dale who is excellent! Very professional, experienced, & courteous. Called ~20-30 minutes ahead of appointment time to let us know he was on the way. He replaced a bad pressure regulating valve on incoming City Water, adjusted household water pressure, installed a new garbage disposal, re-plumbed piping below sink, unclogged kitchen sink drain line down about 20 feet, fixed another leak in hot water piping in garage . . . . all perfectly done in a timely manner at a reasonable cost with upfront pricing too . . . No Surprises! Well run biz.

  • Review 79 (2024-01-20 - Rating: 5)

    Connor arrived at approximately 1.5 hours after my initial contact with the business. I appreciated the photo ID of Connor prior to his arrival. Connor was informative, professional, and checked out the furnace and thermostat for malfunctions. He was instrumental in submitting his diagnostics of the heating system’s operational issues to my home warranty company per my request. He demonstrated patience with me throughout the entire process. Connor replaced the transformer and installed one of our new filters. Negatives: The dirty filter led to Connor looking for the cleanliness of the unit’s coils and “lungs”. The price tag to clean the unit would be over $1400. I was unable to negotiate a 50/50 payment installment over 30 days. I was left without heat on another “hard freeze warning” night on 1/19/24 with wind chills expected to range around -5 degrees tonight and temps in the am of 1/20/24 around 2 degrees. Burrrrrrrr! Trying to survive temps colder than Antarctica tonight! My home warranty declined coverage for the service.

  • Review 80 (2024-05-09 - Rating: 5)

    After a little address miscue, we got that cleared up with good communication and a tightly held appointment. All went as planned, new disposal installed, good info shared for other jobs. Fair, friendly and fast - what else could you want?

  • Review 81 (2024-01-31 - Rating: 5)

    We had a great experience with Wilburs. They were on time & took care of our problem. Our technician, Jonathan, was exceptional. He explained everything to us, was professional and pleasant. We would definitely recommend Wilburs.

  • Review 82 (2024-01-23 - Rating: 5)

    They were both wonderful! They were so nice and quickly identified our problem and gave us choices and estimates as to how to repair everything. They were on time and getting an appointment was so easy! Will recommend them to everyone and definitely use them again!

  • Review 83 (2024-07-02 - Rating: 5)

    Jason was excellent. He was able to quickly diagnose and fix an external water leak in one afternoon. You can’t even tell they dug up my front bushes. He also found another issue that I was not even aware of took care of it while he was here. I have used Wilburs several times and they will continue to be my go to moving forward.

  • Review 84 (2024-01-20 - Rating: 5)

    I had some frozen pipes that burst and flooded my basement this week. Wilburs got someone out here ASAP. My technicians name is Clay and he was an angel sent from above! He repaired the pipes and got my water turned back on so quickly! Thank you Clay and thank you Wilbur for sending him my way! You have a new and faithful customer!

  • Review 85 (2023-11-22 - Rating: 5)

    Absolutely went above and beyond! We had a garbage disposal installed and the electrician who hooked it up (*DIFFERENT COMPANY*!!) Didnt properly install the wire. It sparked and burnt a hole in the wire/contact. They fixed the issue no problem!!!!! The gentlemen did everything they could possibly do to make sure our house was safe before finishing the job. I am very impressed with their professionalism and work ethic!!!!!!

  • Review 86 (2024-01-31 - Rating: 5)

    The team from Wilbur’s Plumbing did a super job replacing our old (leaking) gas lines and valves. They are skilled, professional, courteous, and left our property better than they found it. Great job Jason Pierson!

  • Review 87 (2023-03-31 - Rating: 5)

    My 1st experience with Wilbur was great. I called for an appt. yesterday & y’all were here this morning bright & early. Jonathan was very nice. Knew his stuff. Fixed my plumbing problem in less than an hour. Also told me about the “Pink Plan” which I will be discussing with the husband tonight. Hopefully we won’t have anymore problems in the near future BUT if we do I will definitely be calling Wilbur’s again. Thank you!

  • Review 88 (2023-07-27 - Rating: 5)

    I actually was able to get same day repair service to fix my heat pump! The technician (Jacob) was very friendly and knowledgeable. He explained what the problem was and the best resolution to get the heat pump working properly! Im sitting in a cool house now thanks to Wilburs! Kurt G.

  • Review 89 (2023-10-05 - Rating: 5)

    Jason and Brady did an excellent job determining the issue and getting it repaired in a timely fashion. Wilbur’s office was also very easy to work with. Over all easy pleasant experience.Travis also came out to replace some rotten duct work. When he was finished the duct was as close to art work as you can imagine. Quality work all the way around. Thank you!

  • Review 90 (2024-01-16 - Rating: 5)

    Wilbur Plumbing needs recommendations! I previously typed into this and lost the page. PLEASE let Wilbur know how excellent their Services are especially the Employees! Mr. Johnathan, Mr. Devin and Mr. Clay! All young Nd Excellent in services! I will spread the News about Mr. Wilbur Plumbing!

  • Review 91 (2024-12-19 - Rating: 5)

    The technician arrived on time and the work needed was done very quickly. He explained he process before starting and made sure to show his work before leaving. Very impressed.

  • Review 92 (2023-08-09 - Rating: 5)

    Connor with Wilburs was amazing to work with. He gave me an honest and transparent assesment of our AC situation without trying to up-charge or sell me on unnecessary services. He did great work in a timely manner, and even sent a handwritten thank you card later in the mail after the job was complete. You could not trust your AC service with a better person.

  • Review 93 (2023-06-28 - Rating: 5)

    Jason was friendly, professional, & very knowledgeable. He & Brady explained the problem & my options, along with written pricing for each one. They completed the repairs on my hot water heater in a timely manner.I will definitely become a repeat customer of Wilburs. Highly recommend!

  • Review 94 (2023-09-01 - Rating: 5)

    You know you meet someone sometimes and automatically trust them? Well thats how I felt after meeting technician Donny Warner. This dude is a superstar. Honest, knowledgeable, forthright, polite, professional. He made our estimate process pleasant and I feel so much better. I would recommend Wilburs heating and air because of their integrity and quality.

  • Review 95 (2024-06-15 - Rating: 5)

    Technicians showed up on time. They were very knowledgeable and explained each step of their troubleshooting process. I highly recommend Wilbur’s.

  • Review 96 (2023-05-09 - Rating: 5)

    Wilburs was quick to come out to fix our plumbing issue. The guys were extremely friendly, willing to discuss the problems and solutions, offered advice and completed the repairs same day. They cleaned up and took precautions as to not track dirt into the home as the needed to be inside and out. Great experience!

  • Review 97 (2023-09-26 - Rating: 5)

    Jason and Brady from Wilburs came out to fix all the previous plumbing installation problems we had. They exceeded our expectations with there work and it finally looks like a professional job.They were both so respectful and wanted to please us and went way beyond of what we ask for. I highly recommend these guys for any plumbing needs

  • Review 98 (2023-08-04 - Rating: 5)

    Jason and Brady did an excellent job on my outside grinder pump. It was an all day event. Jason is dedicated, knowledgeable and resourceful in searching out the correct parts and on a late Friday evening did not leave me hanging. They completed the job and got me back up and working.Their attitude and attention to detail is impressive.JerryB

  • Review 99 (2023-10-23 - Rating: 5)

    If I could give Brian Fulton ten stars, I would! I came home to two of my three bathrooms flooded. Shortly after calling Wilbur’s, I was notified that Brian was on his way. Brian was able to quickly locate and fix the problem. If it wasn’t for Brian’s knowledge, I’d most likely still have a flooded unit. I can’t thank Brian enough! 10/10 would recommend!

  • Review 100 (2023-12-15 - Rating: 5)

    When making the appointment the receptionist and dispatcher was so nice. The appointment was set quickly. Donny (the technician) was on-time, courteous (offered to wear booties), knowledgeable, and extremely professional. The customer service is AMAZING!

  • Review 101 (2024-08-14 - Rating: 5)

    Andrew was great...Knew exactly what the problem was and how to fix it...Reasonable rates and was able to squeeze me in on short notice...

  • Review 102 (2024-06-10 - Rating: 5)

    The Wilbur technician (Matthew) came in and replaced the evaporation pump on my AC unit very professionally and cleaned up his entire area he had worked in. I have seen in the past not associated with Wilbur HVac that would do work and leave a mess for the homeowner to clean.

  • Review 103 (2023-06-18 - Rating: 5)

    Excellent customer service. From initial intake to finished product. Have used several other plumbers and not been satisfied. I will use Wilbur’s Air-Conditioning, Heating, and Plumbing from now on. Knowledgeable, and explained the problem and what they were doing. Dale and his helper made me feel confident in their expertise. Also, Karen is very easy to work with scheduling.

  • Review 104 (2023-07-06 - Rating: 5)

    I am a new “PINK PLAN” maintenance customer!!Approximately two weeks ago, I was with another company. I needed a second opinion about my air conditioner system. I called Wilbur’s Air Conditioning, Heating, and Plumbing and they immediately sent Master Technician, Matthew Piston!!!He was timely, courteous, professional, and very passionate about his job!He was very respectful and very proficient. He went above and beyond getting my system working properly!!I can honestly say that I am extremely satisfied with Wilbur’s Air Conditioner, Heating and Plumbing and Staff to the point that I am definitely “TICKLED PINK”

  • Review 105 (2024-10-23 - Rating: 5)

    Jake was on time, perform service in a timely manner. Answered questions in a professional manner. I highly recommend Wilbur!

  • Review 106 (2024-12-09 - Rating: 5)

    We had Johnathan come out to check an older hot water heater that was not heating as well as it should and to fix a double sink in the kitchen that also has a dishwasher connected to it. The sinks had started draining slowly and backing up. He told us that draining and replacing an element, this heater had two, would cost more than than just replacing the 11 year old water heater. We are choosing to do that after Christmas since it is working, just not as well as it should. He also fixed the drains in the double sink and dishwasher. Johnathan seemed very knowledgeable, was honest and very friendly and didnt seem to mind all of our questions. The price for just checking the water heater and fixing the drain was definitely pricier than I thought it should be, but I admit to not knowing what professional plumbing services cost these days. I was very happy with the experience overall.

  • Review 107 (2023-05-11 - Rating: 5)

    They are good people to work with. Jacob services my place of business and my house. I recommend him and Wilburs because they are attentive to the needs/wants of their clients. They paid particular care to detail and have been courteous and pleasant to deal with each of the 7 times I used them over the past year.

  • Review 108 (2024-01-31 - Rating: 5)

    My appointment from Wilbur was stelllar. Clay Austin is a remarkable technician. He was very thorough, professional and very kind. I would recommend them for your plumbing needs.

  • Review 109 (2024-04-06 - Rating: 5)

    This was our first time using Wilbur’s and we will not be using anyone else for future plumbing or HVAC issues. Clay Austin was friendly, knowledgeable, and quick to fix our pipe leak we had in our attic.

  • Review 110 (2024-01-21 - Rating: 5)

    Justin was very courteous. Did the job and explained everything so I could understand what he was going to have to do to repair the outside faucet. Cleaned up all the trash. Thank you for your work.

  • Review 111 (2024-10-02 - Rating: 5)

    The Technician’s were very nice and knowledgeable I would definitely recommend them Thank You

  • Review 112 (2023-03-04 - Rating: 5)

    My old AC unit finally died. Called Wilbur and they had someone out here 30 mins after my call. Not only did I get an estimate, they where also able to install it same day. They had me up and running in no time! They have also done other units for me in the past. Jacob, Travis, and Bryan did a wonderful job! Very friendly and courteous! Very satisfied customer! Thank you!

  • Review 113 (2023-04-10 - Rating: 5)

    I had a few issues one was very minor but meant I had lost the use of two sinks, they came out the same day I called, jumped right in and resolved the issues. The price was very reasonable considering the amount of time they spent here! Justin and Spencer were very polite, professional and had everything on the truck they needed, I will ask for them by name next time.I have had a bad experience in the past with a plumbing company and really did not want to call but I cannot say enough nice things about Wilbur’s plumbing, just a great experience dealing with their customer service and the plumbers I don’t think I would ever call another company.

  • Review 114 (2023-06-04 - Rating: 5)

    I cant brag enough on this company and the service. Matthew came for our first call and not only diagnosed and repaired issues with our HVAC, he noticed items with the plumbing as well. Matthew was knowledgeable and explained in a way that I could understand. Justin and Spencer came the next day for the plumbing issues found by Matthew. They were true professionals and came back after hours to accommodate our work schedules. Would recommend Wilburs to all. A very satisfied customer!

  • Review 115 (2024-07-09 - Rating: 5)

    Connor was such a pleasure to work with! He was extremely nice & informative through the whole process.

  • Review 116 (2024-12-16 - Rating: 5)

    Clay was very professional! Helpful and attentive to my questions.

  • Review 117 (2023-01-03 - Rating: 5)

    I had a leak under my bathroom sink that resulted in some pipes needing to be replaced. Ryan was super friendly and professional. He kept me updated on what he needed to do and made sure I understood it. He also made friends with my cat! I will definitely use Wilbur’s again in the future!

  • Review 118 (2023-03-09 - Rating: 5)

    I called about a plumbing issue and Brian came out to help and recommended a new hot water heater. Jason led the installation and explained the process every step of the way. Both guys were great. Super friendly team from the answering the phones to the techs that come out!

  • Review 119 (2023-06-26 - Rating: 5)

    This was my first time using Wilbur’s. I was extremely pleased with the experience. Everyone I spoke with from the front desk to the technician Conner was very professional and polite. The prices were very fair and reasonable too. If I ever need plumbing or a/c work again, my first call will be Wilbur’s!!!

  • Review 120 (2024-09-02 - Rating: 5)

    Prompt, kind, and efficient! Greatly appreciate them coming out on Labor Day to fix my AC.

  • Review 121 (2023-06-28 - Rating: 5)

    Justin and Spencer were awesome. They made sure our needs were met and treated my home like it was theirs. Couldn’t ask for a better experience. They replaced two toilets and it took like 2 hours. Toilets look amazing.

  • Review 122 (2023-08-22 - Rating: 5)

    I experienced a tire blowout today, and Jason and Brady went out of their way to change my tire. They were so sweet to me and were so quick! They made sure that I got down the road safely. I’m so grateful for their help and integrity. God bless you guys!

  • Review 123 (2024-07-17 - Rating: 5)

    Our dampeners on the HVAC werent working and Connor did an excellent job getting it repaired. It was done timely and professionally.

  • Review 124 (2022-09-04 - Rating: 5)

    We had a great experience with this company. Jonathan and his team were very knowledgeable and professional. They handled a big plumbing job for us and were able to stay on track with the estimated time and cost for the job. The quality of the work has also been outstanding.

  • Review 125 (2023-07-21 - Rating: 5)

    Dale was so professional and explained everything that he was doing from the beginning. We thank Wilbur’s Plumbing for the promptness as usual. We were very satisfied with our service! Thanks guys for a job well done.

  • Review 126 (2024-01-24 - Rating: 4)

    Dale was wonderful, polite and very nice. He explained and kept me informed. The office wasnt as friendly, and it sounded like they were at home taking calls or trying to take calls.

  • Review 127 (2023-09-24 - Rating: 5)

    Wilbur’s was able to diagnose and solve our plumbing issues quickly and efficiently. They were upfront and transparent about pricing and options. They valued our time and were polite and professional.

  • Review 128 (2024-03-05 - Rating: 5)

    Great service. Identified the problem and solutions. Gave me the price and was ready to do the work right then. After finished was told was not as much work as originally thought so price was adjust as so. Will definitely use them in the future

  • Review 129 (2022-10-29 - Rating: 5)

    Robert, our technician, was very friendly, approachable, and informative. He was very clear in describing what he was doing and why, and explained all of our options and answered all our questions to my highest satisfaction. Will happily continue doing business with Wilburs. Travis and Steven were out the next morning to install our new unit...they were very thorough, professional, and courteous, and did an amazing job, thoroughly cleaned up like they had never even been there, and were very friendly and informative. Five star service accomplished!UPDATE 4/29/21 -- first scheduled service, Antonio was on-time, friendly, and professional. Reinforces my very positive opinion of this company!Had a leak in the basement on a Saturday morning....Johnathan was out in a timely fashion, identified the problem, and got it fixed for us quickly and professionally. Very happy with the staff and service at Wilburs! 10/29/2022

  • Review 130 (2023-03-26 - Rating: 5)

    The two gentlemen performed a plumbing inspection on a home I intended to purchase. They are very competent and were very thorough in their investigation. And, they gave me great advice. I would definitely use them again and highly recommend their service.

  • Review 131 (2022-07-21 - Rating: 5)

    Excellent service from the office staff, technician, and install team! They went above and beyond to make sure I was taken care of! Robert was so helpful, polite, and knowledgeable! He diagnosed my issue and kept me informed through the whole process and I am so glad he was my service technician! Wilburs has always taken care of me and treated me like family! I will always recommend Wilburs to everyone I know! Thank you all so very much!Brewster did a very thorough and excellent job today. He found work that needed to be done. I will request him in the future.Jason did great job in unclogging washer drain and I appreciate his expertises. He has done several big jobs here and has great customer service skills.

  • Review 132 (2021-08-24 - Rating: 5)

    We used Wilburs to replace our water heater. Jason was amazing and super professional. He walked us through our options and explained the process. He and his apprentice even sent us a hand written note after the appointment, thanking us for our business. Bree in the front office is so sweet and she made everything super easy for us and was very helpful. Everyone we talked to was helpful and professional and well definitely use them again!

  • Review 133 (2024-09-25 - Rating: 5)

    Call this morning due to a busted pipe. They came out same day found the problem within the hour and were able to fix it for a pretty reasonable price. Would highly recommend.

  • Review 134 (2024-05-17 - Rating: 5)

    Donny was very professional and efficient with replacing my motor to my air unit. He answered all questions that had and was very knowledgeable. Definitely would recommend

  • Review 135 (2024-07-16 - Rating: 5)

    This company always does a great job. I’ve used them 4 times. Everytime they did a great job.

  • Review 136 (2023-12-19 - Rating: 5)

    Justin was friendly, professional and punctual. I will definitely us Wilbur Air and plumbing again and would feel very comfortable recommending their services

  • Review 137 (2023-11-03 - Rating: 5)

    Wilbur’s provided quick response during these cold days. Technician Omari showed his expertise, explained the issue/fix well, & got my unit running quickly. Will definitely call on Wilbur’s for my next service.

  • Review 138 (2023-11-04 - Rating: 5)

    Per C. Jennings using my sons email, due to technical issues with my personal email. I was very very pleased how Brian Fulton resolved my toilet issue. ** Before he entered my home from the outside he covered his shoes so he wouldnt track dirt on my floors (very considerate), showed concern, eagerness to get started, listened to my concerns, explained the process, focused, calm, answered all my questions, made some recommendations and left the area clean after he finished. Thank you

  • Review 139 (2023-03-19 - Rating: 5)

    Thought they did an outstanding job great professionalism really really nice on time everything was fantastic just cant say enough good things thank you Devin and Travis. I also wanted to send a big thank you to Brewster too who came out with Travis before the install of my HVAC very nice, polite, & professional. Hey Matthew I havent forgotten you! Matthew was my comfort specialist. Matthew, was so nice, professional, & informative, Matthew took lots of pictures under my home & of the inside of may HVAC, which allowed me to see what problems I had & to discover I also had a small leak in one of my pipes. Thank you Matthew! Which brings me to Brian. Thank you Brian for the great job you did in repairing my pipe. You too were so nice & professional! I will always be grateful to all of you at Wilburs & I will always recommend you to my family, friends, & anyone who asks me.

  • Review 140 (2023-05-16 - Rating: 5)

    Ryan was very helpful and easy to work with. Highly recommend their services.Updated: we needed service again and called Wilburs. Matthew was on time, got the job done quickly and educated me on the what happened. I appreciate the service that Wilburs provide.

  • Review 141 (2020-05-26 - Rating: 5)

    Great Company! Excellent customer service!! Wilburs recently installed two air/heat units (both inside and outside) and they did an awesome job. Robert was top notch at explaining the options and pricing they had to offer. The guys installing did very good work and everything looked great and functioned as expected. They also replaced the motor on my attic fan. I also used them for some plumbing work and it was handled the exact same way - Excellent! They camerad one of my pipes and replaced an outside water faucet. Matt is an awesome plumber and did an outstanding job! Ive used this company for a while now for getting my old air conditioners serviced and theyve always come out very promptly when Ive called them. Theyve always kept their word and done what they said they were going to do. Brie is one of the nicest people you will ever talk to on the phone. I would highly recommend these guys for any A/C, Heating, or Plumbing needs!

  • Review 142 (2022-09-21 - Rating: 5)

    I used Wilbur’s plumbing department and have only good things to say. Johnathan and his partner performed the work and went above and beyond the call of duty. Even my husband, Mr. “I can fix everything”, was extremely impressed by their performance and professionalism. They corrected errors that another company that I used before caused and have brought things up to code. When I contacted another company prior to Wilbur’s, they wouldn’t even come look at my home to give me an estimate, declaring that they wouldn’t come correct another company’s work. And God bless my new husband, Mr. “I can fix everything”, admitted that the work was something that he was unable to do. It left me feeling a bit hopeless and undervalued. Using Wilbur’s plumbing company resurrected that hope and they were willing to work with me. Johnathan is the best! I would HIGHLY recommend using them and plan to recommend them to friends and family.

  • Review 143 (2023-01-12 - Rating: 5)

    4 Ryan came out from Wilbur’s and he was so professional, respectful, efficient, and knowledgeable. He got the job done. I recommend Wilbur’s plumbing to any and everyone. We will definitely use them again.

  • Review 144 (2024-03-18 - Rating: 5)

    Jason and Bradley were friendly and professional. They had my hot water back up and going again quickly. I would definitely use them again.

  • Review 145 (2023-09-04 - Rating: 5)

    Had a leak coming from toilet, Jason came out and found that the seat/seal was bad. I had an inner ear problem and couldnt balance very good, he went above expectations and went to the store for me and picked up a toilet to replace. He also found an old device that was leaking odor from septic and replaced with proper device. - I dont remember the name of it at the moment. He noted that the flue on my hot water heater/hvac unit was damaged. It was very damaged as it turns out so I then had Justin come out and repair it. Both Justin and Jason did a great Job and I would recommend them.

  • Review 146 (2023-05-27 - Rating: 5)

    Wilburs was the only one of five companies to answer the phone. They had a plumber on my doorstep in less than 45 minutes. Justin was professional and knowledgeable and solved my Memorial Day weekend disaster, whole house sewage backup, in less than one hour. I found them in my church bulletin. Every interaction I hane had with Wilburs has been positive, I recommend them unhesitatingly, especially: Miles, Ryan, and Justin.

  • Review 147 (2024-05-15 - Rating: 5)

    Wilbur’s was amazing when our hot water heater went out over Mother’s Day weekend! The crew came to our house on time, went over our options , (they have great warranty options) and got to work. The crew was kind, professional and did an incredible job! This is why we will continue to use them for any future needs.

  • Review 148 (2023-03-27 - Rating: 5)

    Jacob G. (technician) was sincere & knowledgeable. Earned our trust within 30 minutes of starting troubleshooting. Wilbur AC, Heating & Plumbing was on time & excellent communication by both office & technician. Jacob is definitely recommended & we will use Wilbur again. Great job to your team.

  • Review 149 (2023-10-14 - Rating: 5)

    Justin Salser of Wilbur’s Plumbing replaced a leaking outdoor faucet on a high pressure water line at my residence in Mountain Brook. The work required valving off the supply line from my meter at the end of the high pressure main line of Birmingham Water Works that originates at the Shades Mountain Water Treatment Plant. Water pressures at my home range from 400 psi to 500 psi. Justin completed the repair late on a Friday. He was very professional and quite courteous. After the repair, the new faucet performed much better than the original faucet and easily handled the high pressure.

  • Review 150 (2024-08-14 - Rating: 5)

    Technicians Jason and Brady were on time, professional, friendly and did the work efficiently and quickly. Not cheap but very good

  • Review 151 (2023-04-26 - Rating: 5)

    We received a very high water bill and had Wilbur’s came to check for a plumbing leak. Dale checked everything out and he ended up replacing the toilet (which was over 40 years old) and he also installed a pressure regulator that we had never had before. Dale was on time, professional and very thoughtful too.

  • Review 152 (2021-05-06 - Rating: 5)

    ** UPDATE **May 2021 - I just cant say enough about this company, so Ill just add some more. Had another semi- annual inspection today. Antonio came out to do the maintenance service and he was awesome! Took time to check every aspect and did a great job explaining everything. Thank you, Wilburs, for always taking care of me!I have been using Wilburs for about 6 years now and theyve always taken great care of my HVAC needs. I highly recommend getting one of their Pink Plans - definitely worth the money. They are always reliable and very professional. My service today was done by Robert and he did a fantastic job making sure everything was checked and cleaned. I wouldnt go anywhere!

  • Review 153 (2023-06-02 - Rating: 5)

    Last winter I had a waterline burst. I built my home on a slab so the waterline leading to my outside faucet was in the wall. Jason came in, gave me the options of repairing it, and all the while listened to my thoughts and suggestions on how to proceed. The line got caught in the wall and after several attempts to push it through, to no avail, we looked at cutting out the sheetrock on the inside to get to it. We finally decided to lift the vinyl siding on the outside wall which was a easier repair after the line was installed. Jason was very professional, courtesy and I would recommend Wilburs plumbing to anyone. (NO, I have not been paid to write this review!)

  • Review 154 (2024-10-24 - Rating: 5)

    On time,clean,thorough and informative. Explained and shared what system needed including photos.

  • Review 155 (2022-07-06 - Rating: 5)

    Jacob came out immediately as an on-call tech on a holiday & got us up and running quickly! He assisted with a replacement unit the next day and was able to provide great service at good price. He was professional, personable, and accommodating. Will use Wilbur’s exclusively going forward!

  • Review 156 (2023-09-30 - Rating: 5)

    Leaking Water Heater was replaced quickly. Great attitudes and nice people did the work. Jason and Brady were very hardworking and quick. I will use them anytime I need plumbing or HVAC work.

  • Review 157 (2023-03-08 - Rating: 5)

    Birmingham Area! Do not call anyone for your HVAC needs unless its Wilburs. In the matter of 2 hours I had spoken with a representative, ironed out a meet time, surveyed the issues and ordered the materials for an install tomorrow morning! This was made possible by the Wilbur staff and more importantly, by Jacob! He did a tremendous job of breaking down the application and what our new unit will do for our home. Thank you, Jacob, and the Staff at Wilburs. Keep up the great work!

  • Review 158 (2024-03-28 - Rating: 5)

    I found a major plumbing leak under my home. Call this company and they were at my house in an hours time. Everyone in the office was very friendly and helpful. The service technician Justin was very friendly, professional and courteous. He went above and beyond our expectations. I highly recommend this company and will use them for my plumbing needs from now on.

  • Review 159 (2023-06-18 - Rating: 5)

    When you have to use a repair service for the first time theres always a concern they will try to over charge or cheat you. Complete opposite with WAC not only did they get back in touch at five in the morning after we discovered our A/C had stop working they sent out a technician on Fathers Day first thing in the morning to diagnose and fix the problem. Mr McCloud was very professional and friendly. He diagnose the problem and gave us several options to fix the issue. I cant recommend them enough and will definitely use them in the future.

  • Review 160 (2023-01-06 - Rating: 5)

    Jason evaluated all the wster lines the meter and throughout the house. The recent cold snap had showed some possible problems. He installed insulation on pipes that was not installed during construction. He and Stephen were very efficient and professional. I am happy with their services and will recommend them to friends and family

  • Review 161 (2023-07-28 - Rating: 5)

    I have to start by saying Ive had my AC looked at twice since moving here...same problem again today. OMARI was amazing...he fixed it showed me that things werent handled properly the first two times. He was great! Thank you for the speedy service.

  • Review 162 (2021-07-30 - Rating: 5)

    We have used Wilbur on about 4 separate occasions now. I could not speak highly enough about the whole operation. The pricing is fair and you’re paying for quality work you can count on. They are extremely quick and responsive and we have had same day service and completion every time we have used them. We looked around for plumbers after moving into the area before finding Wilbur. We had to use them to fix the last plumber we had shoddy craftsmanship and have used Wilbur ever since. They’re the family plumber.

  • Review 163 (2024-04-01 - Rating: 5)

    Very respectable prompt and careful and kind. Work very nice.

  • Review 164 (2022-09-19 - Rating: 5)

    The process was easy , the consult was very professional and the install was pretty painless. Jacob did a great job of answering all of my questions up front. He did an outstanding job of installation as well. I would definitely use them again!

  • Review 165 (2023-04-14 - Rating: 5)

    Connor and Bryan (I think were their names) were our technicians today, and they were awesome. We always receive great service from Wilbur’s. I highly recommend this company and these two gentlemen for any HVAC issues you may be having!

  • Review 166 (2023-02-06 - Rating: 5)

    Jonathan and Justin were amazing! Jonathan made sure to explain everything he was about to do or had done in the most friendly and professional manner. I highly recommend anyone to use Wilbur’s for their services!

  • Review 167 (2017-03-20 - Rating: 5)

    I was really impressed with how quickly my repairman, Matt, arrived. This was the first time I had used Wilburs, but it wont be the last. Matt was as nice and efficient as anyone weve ever used before...not only did he repair the leaks in my kitchen faucet/sink, but he gave me several tips about how to prevent them in the first place. I would HIGHLY recommend this company and I would especially recommend MATT!

  • Review 168 (2022-08-10 - Rating: 5)

    We had Will Smith tonight as an emergency visit, really impressive and nice guy! Had a theory what was wrong with it just hearing my description, and it did turn out to be the capacitor like he predicted. I felt very comfortable around him and trusted him, he taught me how the machine worked and proved to me what was broken. After he left, he even asked scheduling to have him swing by to double check his work since it was challenging to get the charge perfect in the weather. 5/5!

  • Review 169 (2024-05-28 - Rating: 5)

    Just received Summer maintenance on my A/C. HVAC Technician DONNY Warner was professional, friendly, and explained what the issue was with my A/C. Responsive and very Informative. Nice Guy. Always a pleasure. Thanks Wilburs A/C Heating and Plumbing!

  • Review 170 (2023-08-15 - Rating: 5)

    Jason did an excellent job installing fixing a toilet and faucet in the bathroom as well as other repairs necessary before moving in. Service came was completed and works excellent. He was professional and despite being called in to do a job another plumber was originally tasked to do, he did a great job of communicating with me to figure out what was actually needed from an inspections quote that was confusing from the previous plumberEdit: weve also had hvac system installed and maintained by Wilburs. They do an excellent job of scheduling inspections and working with the customer on resolving issues with the air conditioning in this oppresive alabama heat! Would give them a 6th star if i could!

  • Review 171 (2023-08-05 - Rating: 5)

    Clay and Brian did an awesome job today installing a new water heater for me. I will continue to use Wilbur’s. They are a very high quality company in my opinion.

  • Review 172 (2022-07-06 - Rating: 5)

    I called these guys to come service my HVAC system, then for a plumbing issue. Both visits were good, but I really appreciated Jason when he came out for the plumbing visit. He was very respectful, took the time to listen to exactly what my issue was, then helped create a solution that not only solved my issue but improved my situation! Love these guys!

  • Review 173 (2023-12-20 - Rating: 5)

    Fixed a leaky shower. Willie and Nate were very professional. They couldnt have been nicer. They made the whole plumbing experience pain free.

  • Review 174 (2021-12-16 - Rating: 5)

    I used Wilbur to clean a clogged drain in my bathtub. Jason was on time and was nice to work with! He wore shoe covers indoors and made sure there wasn’t a mess when he left. He was upfront about the cost and warned me of additional work that may have to be done. Luckily, it was a quick and easy job with no additional work needed. I highly recommend Wilbur and Jason for plumbing work.

  • Review 175 (2023-06-21 - Rating: 5)

    Omari,He’s an outstanding service man. He is knowledgeable experience and talks in common sense, so that Customer can understand. He was respectful and very helpful. He represents Wilbur heating and plumbing in top fashion.

  • Review 176 (2022-07-27 - Rating: 5)

    Jason and Steven checked out all plumbing and gas lines in my home. Both were professional and responsive to all questions and concerns. Great respect was shown to myself and my property while completing requested work. Their evaluations of current and future needs for my nearly fifty year old home seemed on point without any perception of pressure to sell unwanted services. Completely satisfied with the work and will definitely call for future services.

  • Review 177 (2023-05-03 - Rating: 5)

    Unbeatable service!! The team was extremely responsive in getting a crew out for a/c & heat repair and maintenance. Look no further than Jason, Caleb, Bradley, Jacob, and Travis to deliver top notch service! I will be a repeat customer!

  • Review 178 (2021-12-05 - Rating: 5)

    This company replaced my electric stove top with a gas stove top. They installed a gas line, placed my new gas cook top, and took my old cook top away. They did this for an extremely good price. My service provider Jason was very courteous and efficient. The service rep that came out initially, Matt, was also very courteous and efficient. Matt helped me understand the process of making the replacement process more efficient. Thank you, Wilbur, for your service.

  • Review 179 (2023-08-22 - Rating: 5)

    I returned home from work to find my thermostat reading 93 degrees though it was set to 76. I called Wilbur’s and they were able to send a technician today. Connor was so professional and kind and got my unit running in no time! Thanks Connor!

  • Review 180 (2022-06-17 - Rating: 5)

    My main air conditioner quit in this spate of 90+ degree heat. Todd Sullivan arrived promptly, diagnosed the problem and gave me an extremely competitive quote on repair or complete system replacement. Todd was outstanding in all regards: professional, knowledgeable, and very personable. Thank you Wilbur. You are very fortunate to have Todd as an employee in your great company.Best Regards,John V.

  • Review 181 (2022-06-01 - Rating: 5)

    I was very impressed with this company. We are a General Contractor and have used thousands of companies in the past and Wilburs A/C was exceptional. They answered the phone the first dial, scheduled the service call the same day, and showed up on time. With their prices also being very competitive and fair, I honestly cant say anything but good things about them. I definitely recommend them.

  • Review 182 (2023-09-15 - Rating: 5)

    Jason and Bradley came to my house and fixed my toilet and gave me free advice on a few other issues in my house. They were very professional, prompt, and skilled. Wilbur’s always delivers great service.

  • Review 183 (2023-01-31 - Rating: 5)

    The technician Justin arrived on time, he covered his boots before entering my home. He diagnosed and quoted repair costs. The drain basket in my kitchen sink had to be replaced along with a small piece of PVC drain pipe. The work was completed in a timely manner. Courteous and friendly technician.

  • Review 184 (2022-06-29 - Rating: 5)

    I would recommend Wilbur’s to anyone. The technicians were timely, polite, and very knowledgeable and thorough. The lead tech, Will Smith, suggested some safety systems that we might consider in the near future and provided information on their Pink Plan for future savings on their services.

  • Review 185 (2021-01-12 - Rating: 5)

    This company definitely earned 5 stars! I had plumbing issues that another company could not fix even after overcharging me. Jeremy and Steven came out quickly and had the problem resolved within just a couple hours. They didnt leave a mess and were extremely professional. I am very happy with the service that I received and plan to use this company for any future problems or projects.

  • Review 186 (2023-05-12 - Rating: 5)

    Technicians arrived less that an hour after i called. Did a thorough, professional job. Took care not just with the installation, but cleaning up afterward. Wanted to be sure that i understood everything and was satisfied with the work.

  • Review 187 (2023-07-01 - Rating: 5)

    Called them Friday night. They were communicative abd got me scheduled for Saturday morning. The tech arrived on time and was prepared and clear. Conner was knowledgeable and gave me some helpful tips while getting my HVAC back up and running

  • Review 188 (2023-11-22 - Rating: 5)

    I was having a problem with my dishwasher. They came out and fixed it. Then I was told about the pink plan. They signed me up and come to fix my ac/heart unit. Good friendly people.

  • Review 189 (2023-04-08 - Rating: 5)

    I was so impressed with the quick response I got. Technicians came out and finished the water heater installation the day I called. Informative, friendly and professional. Will recommend and use again if needed. Great job!!!

  • Review 190 (2021-03-12 - Rating: 4)

    Jason and Arturo were very professional and courteous. Had to replace drain pipe under house for laundry machine. Said it may take a few hours. They were done in about two. Price was a little higher than a previous quote from a competitor but I believe it was worth it for the professionalism and quality (that was way better than said competitor). Will contact again for any future work.

  • Review 191 (2020-09-11 - Rating: 5)

    They were great! We had a blocked main line in our new house, and they were able to fix it. We initially thought it was a septic problem, but after 6 hours and $1000, we were told to call a plumber. I would recommend Wilbur for any plumbing issue and will be using them myself if I ever need anything else! Thank you guys so much!

  • Review 192 (2022-10-24 - Rating: 5)

    Ryan Alderson was very pleasant and professional. He answered all my questions and was very helpful. I was having problems with my Heating system also and he contacted customer service on my behalf and someone came out the same day. Great Service

  • Review 193 (2023-09-09 - Rating: 5)

    Had a great experience with Wilbur. Appreciated the same day schedule with the service call and the technicians Matt and Torrance did a great job working through the problem and providing additional services to inspect other concerns. They worked quickly and efficiently. They addressed all the concerns to the fullest. Will definitely recommend Wilbur.

  • Review 194 (2022-11-03 - Rating: 5)

    Justin installed a kitchen faucet and 2 bathroom faucets today. He installed a new PRV valve on the main water line and a water heater expansion tank, new water cutoff valves for sinks. He made sure the job was complete, including fixing where water leaked from the nut on a cutoff valve. He cleaned up and worked hard the entire time he was there. We appreciate his hard work. He made sure everything was right before he left. Thanks Justin!

  • Review 195 (2023-09-07 - Rating: 5)

    Jason Pierson and his assistant replaced my mother’s water heater. She is 96. He was so very kind and patient with her today. We truly appreciated his help and understanding.

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