Roto-Rooter Plumbing & Drain Cleaners
Located in Billings, Montana
Address: 724 Dunham Ave, Billings, MT 59102, United States
Phone: +1 406-252-5146
Rating: 4.9
Services
- On-site services
- Online estimates
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Drainage service
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-10 - Rating: 5)
Best day of my life when I opened the door and saw Rotor Rooter standing in front of me its been days with no way of taking a shower washing clothes or even going to the shower. They even came 2 days early. It was done they fixed it faster than I thought it would take, very professional. Thank You Again -
Review 2 (2024-12-23 - Rating: 5)
Highly recommend! Service was friendly, quick and thoroughly professional; they really know their business! Price was really reasonable too - lower than Id anticipated. You cant go wrong with them! -
Review 3 (2024-12-17 - Rating: 5)
I didn’t get the guy’s name, but your employee was super good and awesome. He did a good job. He did it in a timely manner. He was polite and he even has a sense of humor so I say give him a raise. -
Review 4 (2024-10-29 - Rating: 5)
They were able to come out the same day I called, which was extremely helpful! The gentlemen that came out were friendly and professional. It sounded like one of the gentlemen was training with the other, and the trainer was doing a great job instructing and giving advice and the trainee was doing a great job as well!! They were able to fix my problem relatively quickly and had good advice to keep it from happening again. -
Review 5 (2024-12-07 - Rating: 5)
Very punctual and professional. Answered any questions I had. Did a thorough job in a timely fashion and left my kitchen in the same condition they had found it. Will definitely call them again should the need arise. -
Review 6 (2024-11-22 - Rating: 5)
Kudos to Roto-Rooter Plumbing, my hero of the day. They answered the phone immediately, addressed my plumbing emergency, and dispatched a technician within the hour. Leonard was professional, courteous, extremely skilled,and made my issues look like simple fixes. Definitely made me a solid customer. Thanks Roto-Rooter Plumbing for making a stressful situation a pleasant solution! -
Review 7 (2024-10-15 - Rating: 5)
Our technician was timely, informative, and thorough. He answered all my questions regarding preventative maintenance, which I really appreciated. Weve used Roto Rooter in the past for other jobs and will definitely continue doing so. Thank you! -
Review 8 (2024-11-10 - Rating: 5)
Outstanding service service tech/plumber showed up exactly on time, did a professional job. Explained exactly what needed to be done. Respected my house and just did an all-around outstanding job.Highly recommend Roto-Rooter and their professional plumber. I only wish I could give six stars. -
Review 9 (2025-01-07 - Rating: 5)
The gentleman was super nice and got the job done fast. He was very imformative would hire him back anytime! -
Review 10 (2024-10-08 - Rating: 5)
Had a major problem so I called RR this morning and in a couple of hours Roland and his partner were very nice. They had no problem with me watching what they were doing and answering all my questions. I will definitely be calling Roto Rooter next time I have any plumbing issues. -
Review 11 (2024-08-02 - Rating: 5)
I had a great experience with these guys! I live outta town and their prices were very fair. He was done in no time, never left a mess and was very nice. If I have issues I’ll be calling again thanks! -
Review 12 (2024-07-31 - Rating: 5)
I called same day, and RR arranged for service between 5 and 7pm same day. After 7 came and went, I called to see if wed fallen through the cracks, as sometimes happens. After hours answering service rep said shed pass along the query to the technician on call. Not very long after, Dan (I think his name) arrived at our door. He was very courteous and professional, and he cleared up the long plugged kitchen sink drain line in short order, reassembled the trap and tested for leaks and drainage. He cleaned up also. Took just about 1 hour from start to finish. The amount billed was just what the scheduler had estimated. No surprises. We are very satisfied with his work. Thanks, RR. -
Review 13 (2024-10-06 - Rating: 5)
Was told when I made my appointment that theyd let me know if there was any way to get someone out to me sooner- thankfully ended up arriving 6 hrs sooner than quoted (they did call first to verify the change was ok). Roland was helpful in addressing the problem and coaching us on what to do differently to avoid problems in the future. I havent had many calls to a plumber, but Id definitely recommend Roto Rooter to anyone after this experience! -
Review 14 (2025-01-07 - Rating: 5)
Service man was great! He took the time to explain everything to me which I really appreciated! -
Review 15 (2024-08-05 - Rating: 5)
Weve used Roto-Rooter three times now and theyve been very helpful. They made sure our line was cleared and explained everything they found throughout the process. The team that came out most recently was extremely friendly, quick, and made sure they didnt leave any messes behind in the house. -
Review 16 (2024-12-08 - Rating: 5)
Bill was awesome. He came within an hour of the call and banged it out in 30. Very east to work with and appreciate the friendly service. -
Review 17 (2024-12-02 - Rating: 5)
Extremely helpful guy. He was very knowledgeable of his profession.He fixed my leak, and was polite. He left the work space clean and tidy. -
Review 18 (2024-07-22 - Rating: 5)
Came promptly to stem the tide in our basement. Sewer drain clogged. Cleaned it out. Explained what they found and what they did. Were friendly, knowledgeable. As new to the area and to the house, we were very happy to find such a good company. Tree roots will continue to be a challenge and we are pleased to know we have them on our side. -
Review 19 (2024-09-21 - Rating: 5)
He was great and showed up on time. Painful that we had to wait a day as they had no emergency slots but he got it handled and now he will put us on a yearly maintenance! Always would rather maintain the fix! -
Review 20 (2024-12-19 - Rating: 4)
They showed up quickly and got the job done. Very satisfied with their service and Roland was friendly and professional. -
Review 21 (2024-08-21 - Rating: 5)
Dan was terrific! Figured out the problem quickly (after braving a trip into the crawl space to assess the pipe configuration), got the problem cleared out and gave me back a fully functioning kitchen 😁. I highly recommend Roto-Rooter and would call them again in a heartbeat. -
Review 22 (2024-07-12 - Rating: 5)
The folks at Roto Rooter are always so accommodating to us. We have used them many times and they have always been prompt, knowledgeable and friendly. I highly recommend them! -
Review 23 (2024-12-29 - Rating: 5)
Staff is friendly and accommodating. Excellent scheduling. Great company. -
Review 24 (2024-07-07 - Rating: 5)
Great work by Jerry. He called when he felt that he may be running into a high hourly rate to provide me options so that he could do the best work at the most reasonable rate. Would highly recommend. -
Review 25 (2024-07-17 - Rating: 5)
AMAZING!! Had an emergency situation late in the day. They responded quickly with 2 professionals and even stayed after hours to get the job done. These folks have become our “go-to” plumbing/sewer team! -
Review 26 (2024-05-26 - Rating: 5)
Dan answered my call this morning. Our sewer line had backed up. He was very professional and cognizant of his time and my bill as he worked to clear my line. Our sludgy clog needed the big jet to clear and they were able to work us in the same day! That’s saying something for a holiday weekend. He stayed after the main line was clear to ensure my backed up shower drain was also clear. Professional, knowledgeable, and courteous! I would definitely recommend Roto Rooter. -
Review 27 (2024-08-19 - Rating: 5)
Weve used Roto-Rooter many times over the years and are always satisfied with their work. The employees explain what they are doing as they work. Well continue to use them and refer them. -
Review 28 (2024-08-22 - Rating: 5)
Timely and very VERY professional, courteous and knowledgeable. Ill definitely call Roto-Rooter for all my plumbing needs. Completely satisfied customer and highly recommend Roto-Rooter!!! -
Review 29 (2024-09-18 - Rating: 5)
You guys did a great job as usual even with the rain and wind. I usually have to call you every 2 years to do my sewer line so I appreciate the work and professionalism. Thank you. -
Review 30 (2024-11-12 - Rating: 5)
Terrific service! The tech was quick and pleasant! Did a terrific job! Left my house neat and clean! -
Review 31 (2024-12-31 - Rating: 5)
Great technician. Timely and talented. Be proud of you hire with this young man. -
Review 32 (2024-09-06 - Rating: 5)
Super nice guy, Emitt came and done a great job. Even the ladies at the office were so nice trying to help set things up. -
Review 33 (2024-10-23 - Rating: 5)
Excellent service! Showed up within 24 hours and fixed our plumbing problem. Thanks again Emmitt! -
Review 34 (2024-10-22 - Rating: 5)
Excellent- very efficient, fast & fixed!!(Unclogged kitchen sink!!!) -
Review 35 (2024-12-12 - Rating: 5)
Roto Rooter came to help with a bathroom drain issue, but a larger issue of bad copper pipes was noted. Im not pleased that it will cost much more than anticipated, but I really appreciate the extra detection on the part of the plumber. -
Review 36 (2024-01-14 - Rating: 5)
We had a frozen kitchen drain, called about 2:30p, got lucky, plumber got to the house by 3p. He did his very best to clear it but no luck. The company was ready to send 2 guys out the next day, Saturday. We didnt want to pay the extra so we set an appointment for first thing Monday. Charged a good price for the work he did do & gave us good advise on how to keep trying to clear the drain...IT WORKED! Sunday morning the drain was clear. Called to cancel the appointment, the young lady was happy be able to cancel for us. Good honest company, we call them if we cant handle the fix. Will use them again! -
Review 37 (2024-11-29 - Rating: 5)
Great service and professional repair on Black Friday..Got my sink flowing in no time.Thanks Randy -
Review 38 (2024-12-01 - Rating: 5)
On-time, fast repair time, detailed explanation for services rendered, and able to get all repairs within a day of calling. -
Review 39 (2024-11-05 - Rating: 5)
Jerry and associate (didn’t get his name)were great.Price was very reasonableThanks so much -
Review 40 (2024-06-01 - Rating: 5)
They were so easy to work with. They communicated in a timely manner and the technician was fast and friendly. They made a stressful situation simple and easy, and I’m glad I gave them a call. -
Review 41 (2024-05-28 - Rating: 5)
Love Roto-Rooter! We have used them 3 times now. Every time we have called they have shown up quickly and cleared our drain line fast. They have an amazing warranty and are always professional! -
Review 42 (2024-05-28 - Rating: 5)
I was blown away with how fast he got my repair done! Super friendly and great customer service. Highly recommend this company and will definitely use them again. -
Review 43 (2024-08-15 - Rating: 5)
Great service and knowledgeable, prices were a bit high for what we had done. -
Review 44 (2024-12-07 - Rating: 5)
Was able to schedule on the same day. Tech identified the problem and promptly got the problem solved. -
Review 45 (2024-09-13 - Rating: 5)
Prompt. Clean , correct diagnosis, quick treatment, great Plummer is Bill! Knows the pattern of our kitchen , sewer lines and history of previous problems. -
Review 46 (2024-05-30 - Rating: 5)
Plumber new what he was doing, fast efficient and did a great job. Took care of the leak and very satisfied with the job. -
Review 47 (2024-10-18 - Rating: 5)
The tech that did my work was very professional. Fun to be around, fun to have conversation on fishing hobbies. Great work on replacing my outside faucet here in Montana. just all-in-all good work. I’m highly recommend -
Review 48 (2024-08-01 - Rating: 5)
Excellent customer service and work!!!! Gentlemen was very friendly , knowledgeable and fixed a difficult issue with our water pressure. Thanks! -
Review 49 (2023-09-27 - Rating: 5)
First time using them and it won’t be the last. The staff they sent out to help us was good. He took care of business. I wasn’t there, my husband was there while he worked on the issue we were having. Very satisfied customer and we will use them again.Oh, they were also quick to respond and the staff on the phone was reliable. She did what she said she will do. Called the guy then called us to tell us about ETA. Very proficient. -
Review 50 (2024-05-31 - Rating: 5)
I called Roto Rooter on the 30th, and they were able to come out the next day. They were able to take care of the roots in our line, as well as give us pointers and recommendations for future proofing our system. Thank you very much! -
Review 51 (2024-06-28 - Rating: 5)
The technician was very polite, professional, & knowledgeable. He did an excellent job fixing the problem & in a timely manner. Highly recommended! -
Review 52 (2024-12-04 - Rating: 5)
Responded quickly to my call. Showed up on time and promptly fixed the problem. -
Review 53 (2024-10-16 - Rating: 5)
Excellent work, and done very quick on a big job. Price was great! -
Review 54 (2024-06-21 - Rating: 5)
3rd time using Roto Rooter here in Billings. Pleased each time. They are prompt, pleasant and very competent! -
Review 55 (2024-08-07 - Rating: 5)
I have always been able to rely on Roto Rooter to do a great job. Courteous staff and technicians. -
Review 56 (2024-09-30 - Rating: 5)
They did a fantastic job of clearing the underground rain gutter drains. Much needed home maintenance! -
Review 57 (2024-11-14 - Rating: 5)
The plumber was knowledgeable and gave me several options and didn’t try to sell me services I didn’t need. -
Review 58 (2023-12-22 - Rating: 5)
I called in for the sink and shower draining slow and the lady on the phone was able to get a plumber to come over that same day. The lady in the office was really nice and helpful. The technician that came Rolland was able to come earlier than expected. I did not meet him myself my roommate did, but he said Rolland was very nice, knowledgeable, and completely eased our minds by teaching us how manageable tree roots are in sewer lines. 10/10 experience. -
Review 59 (2024-05-30 - Rating: 5)
We use Roto-rooters for our bi-annual snaking and they are always wonderful to work with, prompt, knowledgeable and efficient. This time we had an additional problem with our shower drain backing up; Gage were extremely helpful in walking us through our problem and was able to snake our shower as well as recommend a permeant fix to our problem. -
Review 60 (2023-09-30 - Rating: 5)
Great experience. They were able to get me in the day after I called. It wasn’t an emergency, but I still appreciated that. The guy who came was professional, and polite. Was only here 30 minutes. In and out, done. I’ll definitely call them back if I need to in the future. -
Review 61 (2024-10-03 - Rating: 5)
Great customer service all around and very pleased with the work done. -
Review 62 (2024-12-31 - Rating: 5)
They got me in the next day. The plumber was very polite and professional and on time. The cost was a lot lower than I was expecting. I have my sink and dishwasher back! -
Review 63 (2024-05-24 - Rating: 5)
Emmett was polite, knowledge, and before our scheduled time. The problem was my own making and he didn’t make fun of me the way he could have. Excellent service all around. -
Review 64 (2024-12-07 - Rating: 5)
Responded very quickly and took care of the clogged sink. Would recommend them. -
Review 65 (2023-11-07 - Rating: 5)
I was able to schedule a morning or afternoon online for the next day. They called me at 7 am the next day to schedule a two hour window they would arrive. Just prior to the plumber’s arrival, I received another call. Their representative was on time, courteous, professional. He even spent time afterwards giving me tips on how to keep my drain working well. And, the price was reasonable, too! -
Review 66 (2023-12-07 - Rating: 5)
Roto Rooter has a high level of experienced personnel ..the repairman that came to my house was very polite, knowledgeable, and did the repair that was needed. I appreciate this person..truly a great person..You are blessed to have him on your team.Thank you. -
Review 67 (2024-08-23 - Rating: 5)
Thankyou to the guy who used the snake and cleared the main sewer line for us.so far it’s still clear.great job -
Review 68 (2024-02-09 - Rating: 5)
Called in the morning and received an appointment for that same afternoon. Also received phone call that service tech was on his way. Tech totally protected the work area with a tarp and wiped up when he was done. Great job! -
Review 69 (2024-06-03 - Rating: 5)
Jerry was very thorough with the camera inspection and explained why he should use a different device in our pipes. It took a bit longer because he had to go back to the office for that other machine, but it cleared out more roots in the process. Thanks for the great service! -
Review 70 (2024-11-13 - Rating: 5)
He did a fantastic job in a timely fashion. Very pleased. -
Review 71 (2024-02-15 - Rating: 5)
Always use Roto-Rooter for all of my plumbing needs. Customer service is the best. Dan who came for our repairs was very nice and did a great job. Explained what the problem was and updated us on the progress thru the whole job. He is an asset to your business. I will recommend you to everyone who needs your services. -
Review 72 (2024-08-07 - Rating: 5)
Super fast response time. Problem solved in less than 30 minutes. Highly recommend! -
Review 73 (2024-07-26 - Rating: 5)
They have done several different types of work for us. Always professional and provide the best service for the best price! -
Review 74 (2023-12-08 - Rating: 5)
Roto rooter was able to come a day early. They were efficient in setting up their equipment and vacuuming out our septic tank. They were able to provide us with some options to consider with our leach field before we call in a backhoe for replacement. They were friendly and helpful. -
Review 75 (2024-06-28 - Rating: 5)
They were responsible reliable and timely but the City of Billings didn’t hold up thier end of the bargain!!! No harm by Rotorooter though -
Review 76 (2024-07-19 - Rating: 5)
Very professional & helpful Company. Thank you Roto-Rooter for your hard work at a difficult time! -
Review 77 (2024-01-26 - Rating: 5)
I called and was able to get someone out here same day! He worked hard for an hour, with no annoyance at my young one turning off his vacuum. Resolved my issue, easy peasy!!!!! -
Review 78 (2024-07-30 - Rating: 5)
The plumber was punctual, professional and got the job done quickly. He did a great job! -
Review 79 (2024-06-01 - Rating: 5)
Weekend hours, but Mr Roto Rooter arrived within an hour. Such a kind, pleasant & knowledgeable guy. Will of course continue my business with Roto Rooter. -
Review 80 (2024-11-12 - Rating: 5)
Great service!!! Service tech Roland took the time to make sure the job was done correct in a timely manner. Left my house back the way he found and cleaned up after himself. I would recommend him to anyone. -
Review 81 (2024-05-28 - Rating: 5)
I have used roto-rooter for sewer inspection multiple times, and they did a good job! They were always very helpful and open to additional questions that I’ve had -
Review 82 (2024-09-25 - Rating: 5)
Great, friendly plummer!I was very pleased with the service. -
Review 83 (2024-09-04 - Rating: 5)
Billings figured out the problem and fixed it rapidly, despite the tight quarters! 100% satisfied with the work! -
Review 84 (2023-07-31 - Rating: 5)
They contacted us to set up an appointment and it was set for Monday. Later in the day they called back to ask if they could come between 5 and 7 pm on Friday night, as they had a cancelation. We said yes.The individual that arrived was timely, professional and got the job done well. He made sure everything was working well before leaving.Very appreciative of their service. -
Review 85 (2024-05-29 - Rating: 5)
Fast, professional service from the phone call and scheduling to Bill’s work at our home. Top notch work! Will call them in the future. -
Review 86 (2024-03-29 - Rating: 5)
First time I had Dan come to my home. Not only professional but very consciousness doing the job at hand. Would highly recommend Roto-Rooter for your plumbing needs! -
Review 87 (2024-07-25 - Rating: 5)
Very knowledgeable pleasant to work with explained everything to me. Will work with Roto-Rooter again when needed -
Review 88 (2024-05-26 - Rating: 5)
Bill has so gracias to fit us in. Chris was an absolute gem. Nice, knowledgeable and informative! Best service I have had, in Billings to date. To top it off it was a holiday weekend. Thanks Rotorooter! Happy New Year! -
Review 89 (2023-06-30 - Rating: 5)
Honestly the best company Ive dealt with in years!! All the way around. When I called to ask questions (twice a few months apart) I was treated well and not condescending because I literally had no idea what could be the problem. When I called for an appointment it was the next day! The guy that came to assess the problem was so nice and while we were waiting for his boss to come with the pump (who he talked very well about, he definitely likes his job and the people he works with, which says alot!) he looked at why my toilet water was running and offered a $20 solution! I appreciate being treated like a friend or at least an equal person rather than a problem like some businesses do lately. Fast and friendly service from the START!!! Thank you all! -
Review 90 (2023-07-12 - Rating: 5)
Jerry and his team mate were very professional and courteous with their work. Vigilant in spotting the issue right away.I appreciate the office staff in Billings as well. Theyre really sweet, respectful, and responsive.Thank you. -
Review 91 (2024-11-30 - Rating: 5)
Nice guy who fixed our problem really quick on Thanksgiving weekend. Thank you! -
Review 92 (2024-06-19 - Rating: 5)
Our service tech was very knowledgeable, polite and thorough. I would highly recommend these guys! -
Review 93 (2024-06-05 - Rating: 5)
Installed two toilets. Arrived on time and did a great job. I would definitely call them for any plumbing work I need done. -
Review 94 (2024-07-20 - Rating: 5)
Disaster struck Friday afternoon, and the team arrived within 2 hours. They were professional and got the sewer unplugged. -
Review 95 (2024-11-19 - Rating: 5)
Jim was very thorough and explained everything. I appreciate that. -
Review 96 (2024-01-11 - Rating: 5)
Our technician was so right on task and helpful. Efficient and professional and so personable. I was comfortable with asking all my questions and he did a superb job at my home. -
Review 97 (2024-07-03 - Rating: 5)
Great service! Everything was smooth from scheduling to on-site work - thank you. -
Review 98 (2024-09-27 - Rating: 5)
Very prompt and efficient service at a very fair price. -
Review 99 (2024-11-29 - Rating: 5)
Was ahead of schedule and under budget. Definitely recommend. -
Review 100 (2023-12-07 - Rating: 5)
Dan the man, what can I say? Called the company expecting to schedule maybe in. A week or two, she said the would have someone out that afternoon. Great veteran employee that got the job done. Hope I don’t have to call them again for drain issues, but if I do I know I will go with them. Thanks Sir. -
Review 101 (2024-06-19 - Rating: 5)
Prompt, professional and thorough in their sewer scope inspection on a potential property I am buying. Very pleased with their services! -
Review 102 (2024-06-24 - Rating: 5)
Bill was very knowledgeable and friendly. He was quick and did a great job. -
Review 103 (2023-07-31 - Rating: 5)
Our technician Roland was the epitome of professionalism and friendliness! I am very thankful that Roto Rooter was able to come out and solve my issue within a day. 10/10 for service and quality! -
Review 104 (2023-10-22 - Rating: 5)
Matt did a fantastic job getting us fixed up on a Saturday! He was knowledgeable, professional, and quick to get our main line unclogged. Thank you! -
Review 105 (2024-10-30 - Rating: 5)
Thank you, Leonard, for a first- rate job!!! We are SO lucky to have Roto-Rooter in our community for its excellent, responsive service!!! -
Review 106 (2024-01-04 - Rating: 5)
The plumber who came to fix my clogged sink and garbage disposal was knowledgeable and professional. I’m happy with the service we received today. 10/10 would recommend Roto-Rooter. -
Review 107 (2024-11-30 - Rating: 5)
I have nothing but good things to say about the last time I had Roto-Rooter over to the house. They called to give me a heads up when the plumber was on his way. He was pleasant and courteous and got the job done in no time at all. -
Review 108 (2023-05-05 - Rating: 5)
Bill was great! This is the second time I have worked with him and he did not disappoint. He tried his best to get the issue resolved but parts prevented him from finishing everything. I would definitely recommend this company for any plumbing needs. -
Review 109 (2023-02-22 - Rating: 5)
I would highly recommend Roto-Rooter to everyone who has any plumbing issues! They were incredibly professional and very easy to work with. I was called to schedule a time and called right before the guy was coming to fix the issue, which was great with a busy work schedule. They fixed the issue quickly and effectively! Definitely impressed and grateful! -
Review 110 (2025-01-06 - Rating: 5)
Super helpful and fixed our problem quickly! -
Review 111 (2023-12-14 - Rating: 5)
Our hot water heater started leaking mid-morning, we called everyone in town but the soonest anyone was available was Wednesday (understandable). Then we got a call back from Roto-Rooter and they were able to get us in that afternoon!! They were in and out in maybe an hour, crisis averted!! -
Review 112 (2023-12-01 - Rating: 5)
Came out quickly and worked free up a clog in our main line to house. Very pleased with work and would recommend. Price was also fair. -
Review 113 (2024-09-01 - Rating: 5)
Jerry was great, very professional 👏. Thanks for a great experience. 👍 -
Review 114 (2024-09-25 - Rating: 5)
Great company did far beyond what I expected. -
Review 115 (2024-08-16 - Rating: 5)
We had a difficult situation. The technician made it happen and got it fixed. Thank you. -
Review 116 (2019-01-30 - Rating: 5)
Our service technician was very thorough and honest. He wasnt afraid to tell us when he found his couldnt clear our line and he advised on what we needed to solve our problem. When he scheduled the appointment for the recommended service, he returned and he stuck with the job even though it turned out to be tougher than was originally thought. All through the job, he explained what he was finding and what needed to be done. He finished the job and thoroughly cleaned up everything. He did an awesome job. -
Review 117 (2024-08-30 - Rating: 5)
Great professional service at a reasonable price. -
Review 118 (2023-08-14 - Rating: 5)
Great job! They were prompt, professional and polite. Got the job done in a timely manner and was reasonably priced. I will definitely be using these guys in the future. -
Review 119 (2024-09-17 - Rating: 5)
Mike was great to deal with, assessed the problem and got it done👍 -
Review 120 (2024-07-12 - Rating: 5)
Did a wonderful job. Will use again. Thank you Roland! -
Review 121 (2024-01-08 - Rating: 5)
They got me in earlier than expected. He did an awesome job. I always use Roto-Rooter for all my plumbing work and will continue to do so. -
Review 122 (2024-09-19 - Rating: 5)
Technician was thorough and polite and everything works great! -
Review 123 (2024-11-15 - Rating: 5)
Great service,quick time and personable. -
Review 124 (2024-06-28 - Rating: 5)
Had my kitchen sink unclogged in less than 20 minutes and were also affordable! -
Review 125 (2024-03-06 - Rating: 5)
Gage and Bob were great. Pleasant and speedy, patient with my questions, and they made sure to explain exactly what the problem was and how they fixed it. -
Review 126 (2023-09-25 - Rating: 5)
Prior to selling my house, the buyers inspector requested the sewe be checked. I chose to hire Roto Rooter. Jerry determined that the sewer line was not in need of any repairs and provided a report and video to reassure the buyers. The bathroom sink was draining slowly and was remedied by the company also. They were very professional n prompt. I am very pleased to have worked with Jerry. Thank you Roto Rooter -
Review 127 (2023-11-23 - Rating: 5)
Roto Rooter saved the day for me and my family. Out of nowhere came a cry from the basement “ There’s water coming up in the shower and it really stinks like sewage “. I called Roto Rooter and they were able to come out a few hours later. These guys know what they’re doing. Problem solved!! They handled my situation like professionals. Thank you Roto Rooter. That was money well spent. -
Review 128 (2023-02-25 - Rating: 5)
Bob was great! Professional, found the problem quickly, and went to work. Felt the charge was reasonable for the repair. Appreciate Roto-Rooter getting to my issue ahead of schedule! -
Review 129 (2022-10-27 - Rating: 5)
Very professional. On time, great technician. The repair was completed in 20 minutes. I will not hesitate to call them with my plumbing needs in the future. Do yourself a favor, call Roto Rooter. And leave your water issues in their hands. Sure am glad I did. -
Review 130 (2024-02-26 - Rating: 5)
Great experience. Was given all the information that I needed. Was given great customer service. An honest conversation about the problem goes a long way. Thank you. -
Review 131 (2023-07-27 - Rating: 5)
I dont know if it was a good value but it was an invaluable service. The technician was very helpful and we are very grateful he was able to get there so quickly. It was a definite mess. -
Review 132 (2023-05-31 - Rating: 5)
My washer backed up in my basement. They were here within the time frame that was stated. He was quick but thorough. Great service, nice guy, quality work. -
Review 133 (2023-10-04 - Rating: 5)
Called them at 2 and they showed up at 4. Job was done and complete in a couple hours. Friendly service tech. I would definitely recommend ! -
Review 134 (2023-12-08 - Rating: 5)
Quick, efficient, reliable. The work they have done for me has been excellent. I repeatedly call them for various projects. -
Review 135 (2024-12-15 - Rating: 4)
Very friendly gal who answered the phone quick service time. Nothing to complain about. -
Review 136 (2024-11-11 - Rating: 5)
Awesome service! Michael is a great worker! Took the stress of a plumbing leak out of the equation! -
Review 137 (2023-06-08 - Rating: 5)
OMG, the Tech, Roland, was FANTASTIC!!!!! He was professional, courteous, knowledgeable, and fixed our issue right away. He had a wealth of information that he shared. I am One Happy Customer!!!! Kudos to Roland again... -
Review 138 (2023-05-28 - Rating: 5)
I called Roto Rooter and they arrived the same day. I currently own Billings Best Barbers and Bill did an amazing job setting up my shampoo bar! Bill was professional and personable! -
Review 139 (2024-06-27 - Rating: 5)
Had a kitchen sink drain clogThe Roto Rotter plumber worked hard and did a great job clearing the drain pipe -
Review 140 (2024-08-10 - Rating: 5)
Fast and efficiant. cool staff that got it done in a hurry so I can go on with my normal everyday living. Came over on a Friday after 6 with no extra cost. -
Review 141 (2024-07-30 - Rating: 5)
Prompt, efficient, friendly service at moderate cost. Couldnt be more pleased. -
Review 142 (2023-04-01 - Rating: 5)
Called on Friday and got an appointment on Sat. They were even able to come out earlier because of a cancellation. Very professional and quick. Would recommend & use them again -
Review 143 (2022-04-04 - Rating: 5)
The technicians arrived on time. They were very courteous and explained the problem so I could understand. I have used Roto Rooter for past problems on the home I moved into, and will continue to do so for any other problems that might come up. I highly recommend them! -
Review 144 (2024-10-11 - Rating: 5)
Great response.Expert knowledge.Timely repair.Thank you. -
Review 145 (2023-06-15 - Rating: 4)
The plumber was professional and proficient. My kitchen sink was clogged; he took a snake to it and solved the issue. $154.00 for one hour; it was worth it for me beings I could not have done it myself. Ive used this company before and Ill use them again. Not a five star only because they were really busy and took three days to get to me. -
Review 146 (2024-09-25 - Rating: 5)
Did a great job, did just what I needed 😁 -
Review 147 (2023-04-19 - Rating: 5)
Everyone was very helpful and polite, they worked me into the schedule to help me with my schedule. All 2 people I spoke with were helpful,took the time to explain what was happening to my drain. Dan who came to my home was very professional and knowledgeable -
Review 148 (2022-02-09 - Rating: 5)
I called and got an appointment same day. The scheduler was very helpful. The Roto-Rooter technician was very polite and professional he knew exactly what needed to be done and was very quick to complete the work. I am very grateful for thier business and experience. -
Review 149 (2021-06-19 - Rating: 5)
We called on a Saturday after spending hours to unclog our drain in the kitchen and they had someone here within 2 hours. Chris had it fixed, drained and cleaned up in less than an hour. He was so kind and helpful. The cost was a lot less than I anticipated and I will DEFINITELY use their services again and will recommend them to anyone who has plumbing issues. -
Review 150 (2024-01-04 - Rating: 5)
Chris was a true professional. Very knowledgeable and efficient at what he does. I will definitely call them again with any future problems. -
Review 151 (2023-05-25 - Rating: 5)
The technician was very pleasant and got the job done quickly. Did a wonderful job!! Even ran my washer to make sure water did not back up from the pipe. Thank u Roto Rooter!! -
Review 152 (2021-05-20 - Rating: 5)
We were having issues with one of the toilets in the house we just bought. Roto Rooter was able to have someone out the same day. It ended up being a 15 minute fix and we were good to go. Both guys were very professional and arrived promptly. Will definitely use them in the future if needed! -
Review 153 (2024-06-14 - Rating: 5)
Excellent service. Honest, prompt, professional! Love these guys! -
Review 154 (2020-10-29 - Rating: 5)
My water heater wouldn’t work and I didn’t get hot water. I called them to fix it and they were all booked . They said they would try to work me in and booked me for the following day. They came the next day and were so friendly and knew how to fix it and worked very hard to get it done. I will definitely use them again because I trust their ability and professionalism.Very happy customer! -
Review 155 (2023-12-01 - Rating: 5)
Matthew came out to check on water backup from my shower drain and laundry room drain. There was standing water in both rooms, so 4+ inches of standing water. He was very empathetic to my situation and explained possible causes and solutions to prevent further problems. Fortunately it was sludge in the mainline and was a relatively easy problem to correct. He was very nice and extremely knowledgeable, and the bill was extremely reasonable! -
Review 156 (2024-03-02 - Rating: 5)
Very well knowledgeable about the job gave me a thorough evaluation of what was going on and what he thought was the problem and fixed it accordingly -
Review 157 (2023-11-02 - Rating: 5)
Gabe was courteous, prompt and professional. Never had any issues with Roto, will continue to use them as my go to plumber. -
Review 158 (2023-10-13 - Rating: 5)
This was the second time ive had roto-rooter at my home due to the kitchen sink could not drain. The 2 gentlemen who came out were very knowledgeable, explained the difference between main and secondary lines, cleaned out the plumbing from kitchen out to main. I am now able to use my kitchen sink for the first time since June 2022. Very very happy with their service, will recommend to anyone with plumbing issues. -
Review 159 (2018-05-18 - Rating: 5)
Ian was very courteous! Everything went well! He explained to me some things that he had found while doing the maintenance, so that was helpful! No matter whoever comes out here, they are always very professional, and do their job, and do it well! Please tell him thank you for all of his help! And thank you to Roto Rooter for always being sensibly priced, on time, and doing a great job! -
Review 160 (2021-11-24 - Rating: 5)
I was very pleased with how professional they were from the first call to the payment process. We had a clog in our sewer line. They were able to access the sewer from outside and made sure that the line was fully clear before leaving. Not cheap, but worth the cost for the service and peace of mind. -
Review 161 (2023-11-16 - Rating: 4)
Chris was very very nice and so helpful he let me know what to watch out for and how to maintain my drainage better he did an excellent job and Im happy with his service -
Review 162 (2024-08-15 - Rating: 5)
A bit pricey, but thankful for the piece of mind! -
Review 163 (2020-10-27 - Rating: 5)
The two technicians that came to replace my toilet were able to repair it instead. They showed me a few tricks to help keep it in great working condition! Their being honest and helpful also saved me money that I didn’t need to spend. Thank you for excellent and friendly service. I will definitely use Roto-Rooter again. Thank you! -
Review 164 (2020-09-05 - Rating: 5)
They were able to unclog our drain, but think we have a bigger problem in our main sewer line. So it is not fixed yet. Chris was very nice and knowledgeable. I am hoping this doesnt turn into a major problem.But I am happy that they were able to get here today and we can use our water again! -
Review 165 (2023-04-27 - Rating: 5)
We love Roto Rooter. Whenever we have any issues or need assistance with installation, we call them. They’re professional, responsive, trustworthy and reasonable with pricing. -
Review 166 (2020-08-18 - Rating: 5)
The service man was very professional and answered all my questions. He got my drain up and running very quickly. He was very easy to deal with and cleaned everything up before he left. Ive used Roto Rooter in the past and wont hesitate to call them in the future. -
Review 167 (2024-10-24 - Rating: 5)
Fast and efficient. Very pleased 😊 -
Review 168 (2021-11-23 - Rating: 5)
We’ve always been very satisfied with Roto Rooter and today was no different. Chris bore through some tree roots to clear our drain I appreciate his positive attitude and excellent work. I wouldn’t say that we looking forward to the next time we have the good people from Roto Rooter visit our home, but i am always grateful for their service! -
Review 169 (2024-08-12 - Rating: 5)
Roto-Rooter is great! They’re very responsive, professional, and do an excellent job. I’m really satisfied with their service and would recommend them to anyone. -
Review 170 (2024-10-09 - Rating: 5)
Our Roto Rooter representative was very professional and timely in taking care of our annual drain maintenance. -
Review 171 (2023-08-16 - Rating: 5)
They were able to come early and got our kitchen drain cleaned out. All work was done efficiently. The plumber was very personable. -
Review 172 (2023-02-27 - Rating: 5)
Roto- Rooter called to see if they could move up tomorrows appointment to today. The plumber, Bill showed up timely, checked out the problem and got right to work. He wore booties through the house. Bill knew what he was doing and completed the work efficiently. He also kept a clean work environment and did not leave a mess. Was also a nice pleasant person. Was definitely worth the money. -
Review 173 (2020-03-27 - Rating: 5)
I had a bathroom sink that would not drain no matter how hard I tried to get it cleared. Called these good folks in the morning. They had someone come as soon as they could. They called me in advance to make sure the timing was okay. The technician was prompt, courteous, capable, and cleaned up after himself. Plus, my sink drains! Very grateful for this professional, friendly, conscientious business. Roto-Rooter, your employees are a testament to your excellent reputation. Thank you so much. -
Review 174 (2020-11-15 - Rating: 5)
The technician was very professional and knowledgeable. He did in two minutes what took me over three hours in attempt to not even get done. He made quick work of it and was very descriptive and what he did so I could present it to our homeowners association. I recommend this technician in this organization to anyone that is having plumbing problems. -
Review 175 (2024-07-18 - Rating: 5)
Thank you, Roto Rooter for your quick response and courteous technician. -
Review 176 (2020-07-01 - Rating: 5)
I called on Saturday because I had no hot water. There were no plumbers working that day so I made an appointment for Wednesday. I was assured that I would be put on a cancellation list if something came up sooner. Sure enough, I got a call on Tuesday! Michael arrived within 30 minutes after the call. He was very knowledgeable and professional. He was able to resolve the issue and had the parts with him to repair my hot water tank! Thanks to Michael and the whole team at Roto-Rooter. That hot shower sure felt good!!!! -
Review 177 (2022-03-16 - Rating: 5)
The service tech did an excellent job of uncloging our toilet sewer drain and reinstalling our toilet. We called rotor rooter in the morning and the job was finished by 2pm the same day. That is what I call great service. I would highly recommend them. Thank you. -
Review 178 (2019-01-05 - Rating: 5)
The service was very prompt, and communication for the techs arrival was great. He resolved our plugged drain problem quickly and also explained what we can do to avoid future drain issues. No mess, and very polite. If we ever have a drain/plugs again, we will diffently use them again! Thank you -
Review 179 (2019-05-22 - Rating: 5)
This is our first time hiring this company, although the labor is a little bit pricy. The office called to confirm the time and right before sending the technician over, which is totally a plus for us, as we have had people that make us wait forever, did not show up or did not call back, etc.This time we had Chris to come fix our draining issue. He is amazing and honest.Highly recommended. -
Review 180 (2022-09-29 - Rating: 5)
Jerry and Dan I had both drains the main drain and the floor drain videotaped... Jerry explained what was found explained what was done and why it was necessary... The cost was reasonable.. videotaping was worth it. I would use Roto-Rooter again... Professionalism.. exceptional.. -
Review 181 (2024-11-30 - Rating: 5)
Quick and professional. Thank you! -
Review 182 (2023-11-29 - Rating: 5)
The plumber sent to us very nice quick at his job definitely would call these guys again if needed plus they was the only ones that answered their phone when i called I left messages for the other places and after several days I still didnt get any call backs -
Review 183 (2022-11-11 - Rating: 5)
Great service. I actually was able to reach them on the first try and the office staff scheduled in a timely manner and followed up to confirm appointments. They fixed the problem in a prompt and professional manner. -
Review 184 (2024-02-09 - Rating: 5)
Dan was diligent, efficient, and friendly. With his equipment he was able to clear the plug and the charge was reasonable. -
Review 185 (2023-11-22 - Rating: 5)
Roto rooter got my very clogged drain fixed in less than 1 hour. I am very pleased with the service I received. -
Review 186 (2024-10-07 - Rating: 5)
Gage was fantastic and took care of our problem. He was very engaged letting us know what the problem was too. I would recommend him to anybody who needsa problem solved. -
Review 187 (2022-12-02 - Rating: 5)
The two young men who came to the house were friendly and very knowledgeable about the service at hand. They were expeditious of the task and make recommendations when they were finished. All in all, a pleasant experience. -
Review 188 (2020-09-12 - Rating: 5)
Chris did a fantastic job diagnosing and performing the repair for our clogged drain. He also took it one step further to look deeper into why it occurred rather than just getting the drain to work which is much appreciated. This is the second time we have had Chris over the years and he has always been courteous, professional, and very helpful. I would recommend Chris and Roto Rooter for your drain needs. -
Review 189 (2020-03-11 - Rating: 5)
Rotor Rooter did an amazing job of cleaning our septic system. Weve used them for years but recently had an issue that needed additional attention and they went the extra mile to get our business. Its nice to know there are still people in the service industry who care and will go that extra mile. I like that the driver asked before driving on our lawn and was communicative throughout the cleaning. He also gave me a free cap and recommendation for better tank maintenance as future troubleshooting. I now have one less headache to worry about and it was money well spent at a reasonable fee. Highly recommend them to my friends and co-workers. -
Review 190 (2024-07-10 - Rating: 5)
Roland was professional and helpful. Glad I called -
Review 191 (2024-09-06 - Rating: 5)
Company was courteous, communicative, plumber was also, as well as timely and efficient. Very pleased with results, highly recommend. -
Review 192 (2023-07-01 - Rating: 5)
I had toilet issues later Friday night. Could not find anyone to come in on weekends. My mom suggested calling roto roter. Job done. Fast professional and on a Saturday!!! -
Review 193 (2024-04-09 - Rating: 5)
Punctual and accommodating in scheduling a workable time for repair. Quickly and efficiently identified and solved sink back up.