Roto-Rooter Plumbing & Water Cleanup
Located in Arvada, Colorado
Address: 8800 Ralston Rd #103, Arvada, CO 80002, United States
Phone: +1 303-242-3714
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-19 - Rating: 5)
Ricardo was very professional & informative. He was able to clear out our main sewer line at 11pm after our toilets/showers backed up & flooded the bathrooms. We appreciate his help! -
Review 2 (2025-01-07 - Rating: 5)
Threshon did an excellent job for us today. He had the sewer line cleaned out and the work area was clean after he left. He is a very nice person and very professional about his work. I will definitely call him again.Thank you Manuela Washington -
Review 3 (2025-01-05 - Rating: 5)
This crew was courteous, professional and didnāt play around when it came to repairing our plumbing issue. Michael Ramirez was a gentlemen and addressed our concernās promptly. 10/10 would highly recommend!!!! -
Review 4 (2025-01-06 - Rating: 5)
We were very thankful for Roto-Rooter and Kelly specifically coming to address our issue quickly and thoroughly. Was particularly appreciative Kelly helped us somewhat after hours. Highly recommend. -
Review 5 (2025-01-06 - Rating: 5)
We had a sewer back up and after one plumber could not get it resolved and did not have time for us the next day, we called Roto Rooter. Saso and Christian were very professional, quick thorough, and provided lots of information. The price was what I expected, and the problem was resolved. -
Review 6 (2025-01-04 - Rating: 5)
Treshon Nathaniel came to our house on a Saturday for an emergency plumbing issue. He was amazing, fast and efficient! Will be reaching out to him if we have any further plumbing issues! -
Review 7 (2025-01-06 - Rating: 5)
Michael was very polite and professional when he came to our house. He didnāt rush and was very thorough when completing the job. Afterwards, he gave us time to ask questions, and was very knowledgeable. -
Review 8 (2025-01-05 - Rating: 5)
Waldo was an amazing professional! Explained what processes he was going to use and kept me updated throughout his work. Would highly recommend not only him, but Roto-Rooter as well. -
Review 9 (2024-09-18 - Rating: 5)
Kelly M. arrived promptly and was incredibly professional and knowledgeable. The tech diagnosed the problem quickly and fixed it efficiently. The entire process was stress-free, and Im so grateful for their excellent service. Highly recommend! -
Review 10 (2024-08-30 - Rating: 5)
AWESOME!! Seriously awesome! Super clogged drainā¦ I called them and they had a technician here within an hour. The nicest dude ever. A guy named Kelly. He fixed the issue within a minute, no charge. Itās so nice to find excellent customer service and a company you can trust. -
Review 11 (2024-09-13 - Rating: 5)
Sergio serviced our home about a month ago for a clogged toilet, due to the shoddy craftsmanship of a cheap bidet (you really get what you pay for there), and took the time and care to really ensure it was completely unclogged as well as giving us other tips for plumbing around the house! As a first time home owner his hard work, transparency, and overall wonderful demeanor was SO refreshing, since its hard to find services from a reliable and trustworthy source when you have little experience.This review is delayed, but it has given us time to see that his hard work paid off and we have gone from almost daily clogs to none in over a month, all thanks to Sergio and Roto Rooter! We appreciate that your company employees such wonderful people and will definitely be return customers based on this experience, just hopefully not for a while. Well also be recommending your services to anyone else in the area who is in need, because the job gets done and done well. thanks again for your hard work, transparency, and smiles along the way in a sticky situation!! š -
Review 12 (2024-08-29 - Rating: 5)
Sergio from Roto-Rooter was FANTASTIC!!! We had a horrible stench coming from the basement, and Sergio spent a good part of the day checking p-traps, and cleaning and flushing pipes. The problem is resolved, and we couldnāt be happier! He was professional, knowledgeable, hard working, competent, polite, and extremely friendly! He loved my dogs Oreo & Moose, and they LOVED him! Honestly, I highly recommend Sergio - he was a great plumber, and by the time he left, we felt like we had made a new friend! -
Review 13 (2024-09-09 - Rating: 5)
Tyler did an exceptional job. He was quick to respond and let us know how to do proper maintenance going forward. We appreciate his expertise and dedication to the job.Very personable. -
Review 14 (2024-08-18 - Rating: 5)
We had a back-up in our kitchen sink on a Sunday. Mike came out and was so pleasant and knowledgeable. He was very understanding of our financial situation and have us a great discount. Such a great guy and super sweet. He also gave us some tips for long-term maintenance of our pipes. -
Review 15 (2024-08-24 - Rating: 5)
Ross is terrific! Called out to fix only one problem, at the drop of a hat was able to accommodate my request to do two bathrooms. He worked very hard as he had to make multiple trips up and down the stairs in the heat. He is knowledgeable and I valued his input regarding problem areas. Every estimate he gave me (time expectations and job quotes) was right on. Friendly and courteous. I will definitely request Ross on upcoming projects. Thank you Ross! -
Review 16 (2024-09-23 - Rating: 5)
Adam is incredible. I shared our complicated situation with him of a rusted kitchen drain line with a blockage, a leak under the concrete foundation, and a pool of ancient kitchen oil preventing the previous plumber from getting a video, and he told me not to worry because he knew exactly what he needed to do as hes done it many times before. He went straight to work and fortunately everything worked out just like he expected. He removed the blockage and the grease, videoed the pipe, assessed the leak, and then put together an action plan for us to take to our insurance company that didnt involve demolishing our basement bathroom, which was looking to be a likely scenario with the previous plumber. Im thrilled with Adams professionalism, knowledge, and his ability to communicate and put nervous homeowners at ease. Im looking forward to trusting Adam and Roto-Rooter with our next steps in fixing our broken drain line. Thank you! -
Review 17 (2024-09-13 - Rating: 5)
Mike did an excellent job for us today. He had the sewer line cleaned out and the work area was clean after he left. He is a very nice person and very professional about his work. If needed at our new place, I will definitely call him again. -
Review 18 (2024-09-16 - Rating: 5)
We had Dakota come out for some emergency work this weekend. He was extremely knowledgeable, professional and cordial. Its nice to have a tradesman you can trust and rely on. Based on my experience with him, I will definitely be using roto-rooter going forward. -
Review 19 (2024-09-04 - Rating: 5)
First of all, I made the appt the night before at like 8:30, and I had a technician at my door at 9am the next day, which was awesome. My technician, Feras, was fabulous. Very personable, professional, and efficient. Fixed our sink clog and cleaned everything up - couldnt have asked for more. Highly recommend! -
Review 20 (2024-09-17 - Rating: 5)
Called about a drain backup at 2:30pm and had someone out by 4:30 to fix it. Tyler was super courteous and helpful, and warned me about potential added costs ahead of time that I didnt end up needing, which felt like a show of good faith as I always dread the upsale that comes with most home repairs. Wont hesitate to call again for any future plumbing issues. -
Review 21 (2024-09-05 - Rating: 5)
Zac did a wonderful job. We had several things that needed work and looked at. He re-plumbed under our kitchen sink and corrected things that were done wrong by a previous plumber. He replaced our garbage disposal and dishwasher line, changed our pressure valve for the house, capped an old refrigerator line that was leaking, cleaned the drain lines at our sink, and fixed a spigot outside. Yes, it was a lot of work and he did it all in an 8 hour day.While working, he noticed that our drain in the basement was sagging and added straps to ensure it sloped for proper drainage. He went well above and beyond and switched a washer out on our garden hose so it sealed properly just because. We are very grateful for his help and are so thankful that he was honest and made sure the job was done right. We had a bad experience with our last plumber so it was refreshing that the job was done right. -
Review 22 (2024-09-25 - Rating: 5)
We received wonderful, efficient, and professional service regarding our septic tank issues. We were fortunate to have Adam Lovato and his crew. Our issues were detected immediately. We received kind, personable care and the job was done with attention and quality. We will continue to use Roto-Rooter and recommend them to others. Thank youBryan and Barb Bathrick -
Review 23 (2024-10-25 - Rating: 5)
Zackariah stayed until well after dark and solved the problem. He was polite and fast, very respectful of us and our home. The problem had made me nervous, but Zackariah not only fixed the plumbing but also my peace of mind. -
Review 24 (2024-09-07 - Rating: 5)
Michael did a great job! He was professional, friendly and very thorough. He made sure the job got done and explained everything to me very clearly. I highly recommend working with Michael. -
Review 25 (2024-09-18 - Rating: 5)
Pablo and Robert were absolutely the best we have ever come across. We have had a business for 32 years and believe me we have run across some doozies, but these two gentlemen from Roto Rooter were a breath of fresh air! Not only did they know what and how to do their job, but did it with professionalism, courteousness, and were easy to talk to and just a joy to be around. We are definitely putting them in our phones as permanent contacts in the event we need help in the future. Thanks Roto Rooter for introducing us to the best staff members we could ever meet! Youve won a customer for life. -
Review 26 (2024-09-17 - Rating: 5)
Mike Ramirez was a true professional and did the job he accepted for clearing our drain. Took care of it with some effort. Pricing was fair and his comical sense of humor was priceless. Down to earth good guyā¦.you donāt meet many like him! -
Review 27 (2024-08-27 - Rating: 5)
I called early this morning for a bathroom sink clog and Sergio was dispatched within a few hours. He was extremely kind and helpful and had our issue resolved quickly. He truly did an awesome job. -
Review 28 (2024-08-28 - Rating: 5)
Master plumber, Cole, sewer technician Colton and scope technician Steve were all beyond amazing! They were able to get in and get everything done I needed when trying to sell our home. They were friendly, honest and efficient! I will definitely use them again for future needs. Thanks again! -
Review 29 (2024-09-15 - Rating: 5)
Saso was so informative and beyond helpful to his wealth of knowledge of his trade. Blake was in training and was awesome. They both were very respectful, thorough, and kind. We will be reaching out to Saso and team for future needs and emergencies. -
Review 30 (2024-09-02 - Rating: 5)
I called Roto Rooter for an emergency plumbing problem on Labor Day weekend. Keaton came out within the hour that I called. Upon arrival and s seeing what was going on, he provided a clear idea of what may be going on, communicated the progress along the way, and helped solve the problem quickly. He answered all of my questions and provided excellent service. I highly recommend Roto Rooter! -
Review 31 (2024-09-16 - Rating: 5)
I had to call during the weekend because I couldnāt use my kitchen sink. Saso was able to provide a consultation, and then come back later to install my new faucet on a Sunday. Iām very happy with the customer service! -
Review 32 (2024-08-21 - Rating: 5)
My wife and I would like to give special thanks and appreciation to the professional Kevin S. who came to our home in Boulder and solved several of our urgent water & plumbing issues. He really is a master in his profession, and in addition, hes a kind and patient human being. Were very grateful to Kevin for completing what we needed, with much skill and genuine concern. Thanks Roto-Rooter for sending Kevin--hes a jewel. -
Review 33 (2024-09-10 - Rating: 5)
Tyler was very educational and kind and quick. Personable but not overly talkative and Iām grateful for that too! Iāll definitely reach out again if the need arises. This is our 2nd work order with Roto-Rooter. Good humans! -
Review 34 (2024-08-22 - Rating: 5)
We are SO LUCKY to have worked with Keaton and Cory! They were INCREDIBLE!! I so appreciate how hard and efficiently they worked to make a stressful situation better! I truly feel like we could NOT have received better care! I will ONLY use roto rooter going forward! Cannot thank Keaton and Cory enough for everything they did today!! I would give 10 stars if I could! -
Review 35 (2024-07-26 - Rating: 5)
The sewer line was backed up at one of our rental properties on Sunday night. The situation was not allowing the tenants to use any of the plumbing so we needed help right away. No one else was open, but Roto-Rooter was available and sent someone within an hour. He cleaned out roots and got the plumbing working quickly. Excellent service! -
Review 36 (2024-08-27 - Rating: 5)
Great service. Feras took extra time to make sure our sewage pipes would give us no future problems. If we ever have any other issues, I will be requesting him. Also, the customer service agents were excellent. -
Review 37 (2024-10-25 - Rating: 5)
Saso and his team were right on time and completed the job to complete satisfaction. They were very knowledgeable and thorough in their cleaning of our drain line. Highly recommend and would use again! -
Review 38 (2024-10-05 - Rating: 5)
Sasos exceptional service during our recent plumbing issues left us thoroughly impressed. From the moment he arrived, his professionalism and expertise were readily apparent. He quickly assessed the problem, explained the situation in clear and concise terms, and provided us with several options to address the concerns.What truly set Saso apart was his dedication to ensuring our complete satisfaction. He worked diligently, paying close attention to even the smallest of details, to ensure the job was done right the first time. His attention to cleanliness and tidiness throughout the process was also commendable, as he went to great lengths to minimize any disruption to our home.Sasos commitment to customer service was truly remarkable. He was attentive to our needs, answered all of our questions patiently, and provided valuable insights to help us make informed decisions. His willingness to go the extra mile, whether it was providing detailed cost estimates or offering helpful maintenance tips, demonstrated his genuine desire to exceed our expectations.We are thrilled to have found such a reliable and trustworthy plumbing professional in Saso. His outstanding work, combined with his personable and courteous demeanor, made the entire experience a pleasure. We have no hesitation in wholeheartedly recommending Saso from Roto-Rooter Plumbing to anyone in need of exceptional plumbing services. -
Review 39 (2024-09-05 - Rating: 5)
Colton was quick, informative, and cleaned up after having a clogged main sew drain. I work in the customer service field and have to say, it was refreshing how professional Colton and his team at Roto-Rooter was. They will be my go to for all plumbing needs! -
Review 40 (2024-09-03 - Rating: 5)
Kelly saved the day when we developed a mainline clog between our bathrooms and our septic system on Labor Day. He was very polite and cheerful and worked quickly to fix the problem. Updates from Kim and Rochelle the dispatchers were timely and helpful. Will definitely recommend Rotorooter to my neighbors. -
Review 41 (2024-08-16 - Rating: 5)
Roto-Rooter Plumbing was fast, friendly, and professional with helping me with my plumbing issues. Kelly Malavasic showed up quickly and fixed my issue within 5 minutes. Highly recommend. -
Review 42 (2024-09-12 - Rating: 5)
Cole was professional and gave outstanding guidance and in-depth evaluation for my leak issue today. Wonderful experience and l recommend to anyone having issues with water in their home. -
Review 43 (2024-09-05 - Rating: 5)
Tyler was on time, professional and explained options for my issue clearly and completely. It is always a pleasure working with an honest technician who doesnt try to upsell but states solutions and gives honest recommendations. -
Review 44 (2025-01-04 - Rating: 5)
Super friendly, fast and knowledgeable!!! AND he cleaned up before he left!!!! We love you Waldo!!! 10 outta 10 would highly recommend!!!! Thank you!!! -
Review 45 (2024-08-21 - Rating: 5)
My technician, Dakota, was amazing! He had kept me informed through the whole process from the time he arrived to the time he had fixed my clogged drain! Will definitely be using RotoRooter again! -
Review 46 (2024-10-23 - Rating: 5)
Treason was very helpful. He did a superior job for my family. Please give him a raise and an all paid vacation! I will request him for any work I need in the future. -
Review 47 (2024-09-19 - Rating: 5)
Dakota was very helpful in evaluating my kitchen plumbing issue. He was knowledgeable, efficient, respectful of our home and very polite. Thanks! -
Review 48 (2024-09-02 - Rating: 5)
Mike with Roto Rooter was awesome. Got here quickly on a holiday! Was meticulous, clean, and very thorough. He did a great job. -
Review 49 (2024-10-11 - Rating: 5)
Saso with Roto-Rooter provided us great service! He was on time, respectful, knowledgeable, and friendly. Most importantly he fixed our drainage problem and recommended things we could do as preventative maintenance. Highly recommend Saso and Roto-Rooter! -
Review 50 (2024-10-19 - Rating: 5)
Treshon Nathaniel was super impressive . He had lots of preventative maintenance tips and explained every thing he was doing step by step .We are absolutely going to reach out to Treshon and Roto- Rootet next time a service is needed !!! -
Review 51 (2025-01-05 - Rating: 5)
Highly recommend michael ramirez.Very professional and knowledgeable of what he Id doing. Will deffinatly be requesting him for any further issues. -
Review 52 (2024-08-20 - Rating: 5)
Zac and Tyler from Roto Rooter quite literally saved the day today! They were friendly, professional and went way above and beyond. I can not recommend them enough and am so grateful for their work -
Review 53 (2024-09-10 - Rating: 5)
Dakota was so professional and good at what he does. He managed our crisis with expertise and knowledge of a complex system. Solved the problem and averted a bigger one. And all after hours on a Saturday night! Thanks!! -
Review 54 (2024-09-27 - Rating: 5)
Fortunate to receive same day service; regardless, I always receive clear information, easy to understand. I appreciate the dedication to getting the job done while keeping appliances safe and all clean. Thank you, Colton! -
Review 55 (2024-10-14 - Rating: 5)
Thr technician was AWESOME. He was professional and thorough. He was kind and I will definitely use your services again. -
Review 56 (2024-09-05 - Rating: 5)
Dakota did a great job explaining the steps he was taking and what our options were. He was polite and respectful of our home while bringing equipment in and out. -
Review 57 (2024-08-25 - Rating: 5)
Couldnāt be happier with the service that Saso provided. Not only did he resolve the issue I was experiencing but he also uncovered the larger issue affecting our house and provided steps to take to address it in the long run. Very professional and helpful. -
Review 58 (2024-09-18 - Rating: 5)
Josh provided great service - he clearly explained the issue and his service and resolved our drainage issue quickly. Highly recommended. Thank you! -
Review 59 (2025-01-07 - Rating: 5)
Thank you for coming in the cold and at night to clear us out. I canāt tell you how grateful we are. Your kindness was dually noted -
Review 60 (2024-08-29 - Rating: 5)
Colton was a tremendous help with everything, from troubleshooting to giving me tips and tricks to help maintain issues better. If I have any other issues I will definitely be contacting him again. -
Review 61 (2024-10-19 - Rating: 5)
Treshon was really professional polite and respectful. Knew his stuff. Wont hesitate to call with problems in the future, thank you!! -
Review 62 (2025-01-05 - Rating: 5)
Treshon hooked us up, had an emergency drainage issue. He was very professional and service was quick. -
Review 63 (2024-10-28 - Rating: 5)
We had Zac Koehler come out to help with our water heater, he was super helpful in finding the problem and giving us many option on a course of action to help fix our situation. -
Review 64 (2023-08-06 - Rating: 5)
Rotor Rooter came today because I had a basement drain plugged up on a 60 year old home. the day before I had another company come and they simply said they couldnāt unplug it and also broke my main line cover. Rotor Rooter came and did an evaluation, cleaned out the drain, used a camera to let me know what was going on and made a recommendation to clean my main line as well. I was ecstatic, and they have a 6 month guarantee to keep that drain unplugged. The other company was going to dig up the concrete in the basement and would show me the pictures why I need the work unless I paid $225 for the pictures!! Rotor Rooter is the best and I had peace of mind that they are an honest company. -
Review 65 (2024-08-23 - Rating: 5)
Keaton did a wonderful job. He was very personal and knowledgeable. Highly recommend his services. 6 āļø -
Review 66 (2024-10-28 - Rating: 5)
Zack was timely, informative, and educated me on what to do moving foward. Lastly he was professional as well. Thank you. Steve -
Review 67 (2024-10-12 - Rating: 5)
Very nice gentleman. Was on top of his game when working. Cleaned up after he was working which is wonderful not to have to do it myself! Very pleased with the experience! -
Review 68 (2024-05-29 - Rating: 5)
I am so impressed with their service! I would highly recommend Rotor Rooter, especially Adam L. who went above and beyond!We have had a different company come every year for 10 years to clear our main drain and they never took the time to explain to me that eventually the pipe was going to collapse and cause major issues. The last time that company came they recommended that we put in clean outs. We decided to get a second opinion from Rotor Rooter. Adam found out we already have clean outs! He saved us thousands of dollars! I also now understand what is going on and how to fix it, so we wont have any more problems in the future. I wish Rotor Rooter was the first plumber I ever called. -
Review 69 (2024-10-22 - Rating: 5)
Tech was very friendly and helpful. He went above and beyond to resolve my issue. Highly recommend. -
Review 70 (2024-08-25 - Rating: 5)
Dakota was so helpful in helping me understand the problem and accurate about everything. He was very kind and nice and I would recommend him to any and everyone. -
Review 71 (2024-10-18 - Rating: 5)
Treshon was professional, communicated everything and did excellent job. Promote the man! I highly recommendOn the other hand, my experience with ROTO ROOTER is ongoing. SWITCH AND BAITI noticed issues last weekend of Sept. RotoRooter MITIGATION - NOT a plumber, shows up. In fact, all the people showing up in Roto rooter shirts, it was very confusing. I called my home insurance while first RR is still present and am told they will only insure for __ amount. The following day another RR shirt. His work attitude was , well, letās just say, you work for RotoRooter! If you donāt want to get your hands dirty switch jobs. He assured me the repair was complete and I paid ( several hundred) and signed off. RR returns a day or two later and immediately Iām warned not to use water. Now Iām quoted thousands for liner. I donāt qualify for state assistance because Iām now in a contract with RR! And I have no way of getting my hands on nearly 10,000. I have a roof over head but no plumbing, no water. And first mitigation guy wrote in his notes bill of over $9000 for what? He didnāt do anything! I am desperately seeking a solution -
Review 72 (2024-05-29 - Rating: 5)
Cody came out on short notice late in the day to inspect an issue we had finally become aware of as our clean out pipe is under our deck boards. He was very patient, kind, and professional in assessing the issue and gave us a lot of advice for next steps. Very much appreciative of him and Roto-Rooter. Top marks to Cody! -
Review 73 (2024-09-19 - Rating: 5)
Prompt, courteous service with price point alternatives clearly explained along with pointing out discounts. Weāll gladly use them again. -
Review 74 (2025-01-05 - Rating: 5)
Great service! A bit pricey but it was quick and Michael was great -
Review 75 (2024-08-25 - Rating: 5)
Very courteous, helpful and explained things. The service also kept me up to date about the timing for the technician to arrive. I would definitely call again. -
Review 76 (2025-01-02 - Rating: 5)
Pablo and Robert were very kind and knowledgeable about their field of work. They were quick, efficient and even went out of their way to investigate and quote on another issue they werent originally here for. Thank you for addressing my plumbing needs! -
Review 77 (2025-01-03 - Rating: 5)
Michael was great. Pretty expensive but overall great job. -
Review 78 (2023-12-08 - Rating: 5)
We had a backup in our basement this morning.Caleb came over first to run a camera but after finding out that we had a backup, suggested that we first have the lines cleaned and then he would come back and scope it. Caleb set everything up for me so that I did not have to call the company back and get someone else over to clean the lines. Brandon showed up a little later, when it was convenient for my schedule. He was SO kind, friendly and professional. Caleb came back for a second time a little later and they both worked together to find our outside lines. Caleb and Brandon were both so honest, nice and professional. They did a great job, were timely and worked around my schedule. I really appreciate them both!Edit to add: We had a second (separate) back up (yep, lucky us! š) and Zackariah came out within the hour of me calling on a Thursday evening to address the issue. He was also really friendly, helpful and nice and made a few preventive recommendations to prevent these issues in the future. -
Review 79 (2024-08-30 - Rating: 5)
Very professional. Worked through several local difficulties with composure. I definitely recommend Mike for older houses. -
Review 80 (2024-08-19 - Rating: 5)
Mike was really nice, knowledgeable and straightforward. Knew exactly what was the issue and got right into it. Highly recommended. -
Review 81 (2025-01-05 - Rating: 5)
Amazing service! Michael Ramirez truly an amazing and professional worker! -
Review 82 (2024-10-17 - Rating: 5)
Tre was awesome did very well very knowledgeable on what he was doing through the whole process will recommend him anyday -
Review 83 (2024-08-31 - Rating: 5)
Dakota was amazing! We woke up to a completely destroyed sink and he was able to fix it within an hour or two! -
Review 84 (2023-12-21 - Rating: 5)
I just had another fantastic experience with your company. Zac and his partner (I apologize I cannot recall his name at this moment) were knowledgeable as well as personable. They got my leak and backed up sink fixed quickly and also showed great respect for my home. They took the time to show me what was causing the issue and explained how plumbing works. They also showed me the completed job. They were genuinely good hearted and kind and were a pleasure to have in our home. I was having a very stressful week and their visit turned my week around. -
Review 85 (2024-09-01 - Rating: 5)
Mike rootered my 120 yr old sewer line like the pro he is. Everything went well and is fixed now, so thank you Mike. Very pleased. -
Review 86 (2024-08-28 - Rating: 5)
Josh was very knowledgeable about everything! His service was amazing and Iām very thankful he got our issues resolved! -
Review 87 (2024-09-11 - Rating: 5)
Kevin arrived on time and fixed our issue quickly. We would definitely use this service again! -
Review 88 (2024-01-02 - Rating: 5)
Roto-Rooter was quick and responsive and our overall service was great. We had some sewer back up issues on New Yearās Day and decided to call out Roto-Rooter. My initial call was around 5:30pm by 7:30 Evan and Adrian were on site. I explained our back up issues, we did a few test running water and flushing toilets. They explained what they thought was going on and got to work. It definitely took a bit longer than expected to clear the clog but they stayed dilated and were able to get our main line running smooth again. Evan and Adrianās customer service was excellent. They were professional, clean, communicative and thorough. They even went as far as cleaning the shower pan of the original backup debit which I didnāt expect. They never hesitated and stayed on task late in the evening. Much appreciated you two. Thanks! -
Review 89 (2023-06-25 - Rating: 5)
I recommend your professionalism, good value, honesty, and good quality of work in replacing our sump pump. Thank you so much. -
Review 90 (2024-10-12 - Rating: 5)
Robert was awesome. Fixed the issue fast and explained everything I can do in the future. Wont use anyone else -
Review 91 (2023-12-28 - Rating: 5)
We had a blockage that stopped us from using our dishwasher, kitchen sink and washing machine. The only issue I had was that dispatch told me the tech was coming straight to me by 6:30 but he didnāt arrive until 10:15 (through no fault of his own, he was on other jobs, contrary to what dispatch told me). Other than that, Colton stayed until almost 1am snaking the drains, and then testing everything to make sure he resolved the issue. He was incredibly polite and respectful and left no mess behind. We have used Roto-rooter before and have always had a positive experience making sure we will return in the future. -
Review 92 (2024-10-13 - Rating: 4)
Saso was a great professional. He was helpful and thorough and friendly. He provided great service. -
Review 93 (2024-01-11 - Rating: 5)
Our kitchen sink drain was backing up, so I went online and was able to schedule an appointment for the next day. Our technician arrived about 30 minutes after our time window began, which was exactly what the communications I received said would happen.Our technician, Treshon N., was super friendly, courteous, and respectful of our home. He was able to clear our sink drain in about a half hour. Once he was done, he demonstrated that the drain was truly clear by running 5 sinks-worth of water down the drain in rapid succession. That, coupled with the 6 month warranty RotoRooter offers, made me really confident that we were taken care of properly.The prices are a bit steep, but Treshon was able to apply a coupon to help lower the cost a little bit. That was definitely appreciated! -
Review 94 (2024-09-13 - Rating: 5)
Mike was great! Very professional, got the job done quickly and took the time explain everything. -
Review 95 (2023-11-30 - Rating: 5)
Sergio was great. Arrived within 45 minutes of my call and was able to fix my issue and identified a few items that need to be addressed down the road and gave me information and pricing should I wish to pursue them. He was very friendly, thorough, and happy to explain everything to me clearly. Highly recommend. -
Review 96 (2024-01-10 - Rating: 5)
Ive worked with these guys over the past 4-5 years with my rentals in Colorado Springs. The dispatchers are extremely accommodating, prompt, and knowledgable. The technicians arrive on-time, are polite, professional, and always do a very thorough job. Little snafu occurred with their on-site billing process today, but I dont let that detract from the years of awesome service and partnership with this company. Would absolutely recommend it to anyone in need of urgent repairs/maintenance to drains. -
Review 97 (2024-08-30 - Rating: 5)
Worked with company on three separate occasions and they are the most professional and willing people to make sure your needs are met. -
Review 98 (2024-09-19 - Rating: 5)
I called Rotorooter at 7am with an emergency and had someone on site and problem resolved less than 2 hours later. Talk about fast & great service!! -
Review 99 (2024-01-07 - Rating: 5)
Could not be happier with the level of service I received. Specifically, my tech Evan was incredibly helpful and explained in detail exactly what he was doing during the diagnostic and repair. Very transparent and friendly, and he was extremely thorough in his work. -
Review 100 (2023-12-18 - Rating: 5)
We had a blocked drain that was causing flooding in a separate drain. Angel came out on a Sunday morning to help unclog the drain for a reasonable cost. The problem seemed to be fixed until we filled up the bath tub and the flooding started up again. Angel came back out at no charge under the 6month service guarantee. He used a heavier duty machine and was able to determine it was a nasty root clog. He was able to pull out some of the root. I had the tub filled again a few days later and this time no flooding!! Thanks Angel for your hard work! -
Review 101 (2024-08-18 - Rating: 5)
Mike was awesome! Got to our house on a Sunday and cleared a blocked kitchen drain that was blocked 60 ft from the sink. -
Review 102 (2024-10-18 - Rating: 5)
Treshon was absolutely amazing, very professional and very friendly. Will recommend to close friends and family! -
Review 103 (2023-09-05 - Rating: 5)
Roto-Rooter, Denver, CO were so prompt in taking care of my plumbing problem. From the persons answering my call, the dispatcher & mostly my service person, Scott who were all professional, courteous & reassuring they could handle my situation. Scott, did a remarkable job under complex circumstances. He showed astute problem-solving skills. I was lucky to have him as a serviceman. Thanks to all & I will gladly call on your services again. -
Review 104 (2023-12-07 - Rating: 5)
Keaton was very professional and pleasant to talk to. He explained the work, quote the price and started right away. Very knowledgeable about the services they offer. I would hire them again in a heartbeat. Keep up the great work! -
Review 105 (2023-07-24 - Rating: 5)
We had a party on a Saturday with over 50 guests. Our main line backed up and a tech arrived in about 2 hours. The tech worked diligently but couldnāt free up the issue. He called the office and explained our situation. About 4 hours later another tech showed up with a camera and located the issues. Showed me clearly what was wrong and gave advice along with ballpark quotes to prevent further problems. By the time the second tech left it was 11:30 PM on a Saturday night. We were worried we were going to have to rent a room somewhere as both bathrooms werenāt working. We are greatly appreciative of RotoRooter and their knowledgeable techs to get us going again in an emergency situation. The rates were very reasonable considering the timing of a Saturday evening. Thank you! -
Review 106 (2024-03-12 - Rating: 5)
Adam was very professional and knowledgeable. He fixed the issue and explained how to keep my drains unclogged. I also enjoyed talking to him about my fish keeping hobby. Great job! -
Review 107 (2024-08-20 - Rating: 5)
Justin was so incredibly honest and helpful! I will definitely be using this company again. -
Review 108 (2024-01-07 - Rating: 5)
Treshon was very helpful. he came late evening when we had a backup problem leading to flooding in our laundry room. there were difficult circumstances and Tre was very helpful in figuring out what was wrong and ensuring it was truly fixed before leaving. We are very pleased with his service and work! -
Review 109 (2023-12-26 - Rating: 5)
Joshua A, Joshua K, and Alex were very professionalZach and Joe finished up after four days of mitigation. They put us at ease, explained everything along the way, and were exemplary professionals. Truly thankful for their service over the Christmas holiday! -
Review 110 (2023-12-03 - Rating: 5)
Great work. They arrived in the arrival window. They were curious and respectful. They were attentive and knew the possible fixes starting with the easiest and cheapest. They fixed the issue and cleaned up after. Thanks for getting our pipes moving again! -
Review 111 (2024-01-30 - Rating: 5)
Saso came to the house even though it was getting very late. I called fairly late in the day but even so he came out and did a fantastic job! He was knowledgeable and friendly and solved our problem. I highly recommend him as a trustworthy service provider. Thank you so much, Saso. -
Review 112 (2024-10-19 - Rating: 5)
Tre was great, got my sink unclogged right away and gave me tips to keep it from happening again!!! -
Review 113 (2025-01-07 - Rating: 5)
Had a great experience with our tech learned a lot thanks guys -
Review 114 (2024-01-09 - Rating: 5)
I had an emergency situation with my plumbing and it couldnāt wait for the next day. Justin did an amazing job. He fixed the problem and was very professional. I highly recommend him. Thank you so much Justin. You really helped and came through. -
Review 115 (2023-07-19 - Rating: 5)
Well at 8:30pm my dishwasher drain start to blow a ton of water as soon as I turned the garbage disposal on. There was nothing stuck in the P-Trap so nothing I could see. I had standing water in my sink and a mess on my floor. I called these guys at 8:40, Tom (I think) was the dispatcher and he was super nice. Then two techs named Aladdin and Angel came out at 10pm and were super kind and professional, they explained what they were doing, and they didnāt leave until midnight enduring the job was done correctly. They reestablished good flow for my sink and made sure I knew about the 6mo warranty that came with that service should I need it. They also gave me tips on how to help ensure this never happens again which they didnāt have to do. Sure it was a little expensive, but overall Iām very pleased with their responsiveness, their demeanor when it was a late call, and thoroughness. And besides, I couldnāt have done it myself!! Iāll call them again should I need it, but hopefully I donāt!! -
Review 116 (2023-12-19 - Rating: 5)
Needed same day help after a different plumbing company failed to provide agreed on service. Bryce handled all communications with me very well over the phone as I am out of town and took care of the issue in the way he said he would. Roommate, who is at the house, confirmed they cleaned everything up well including a mess left in the shower because of the clog. Very happy with their services! -
Review 117 (2024-01-04 - Rating: 5)
Sergio was incredibly kind and helpful. We had a smell coming from the bathroom and he helped to decipher what was wrong. He cleaned and flushed the faucet pipes, gave us great advice, and sold us product to keep our home in working order. Highly recommend working with Sergio and Roto-Rooter. -
Review 118 (2023-05-15 - Rating: 5)
Adam came out to unclog my main line. I have old pipes but Adam got it unclogged in no time! He was kind, and respectful of my property. He was even able to give me a discount on the cost. As a senior on a fixed income, I really appreciate that. Roto-Rooter, and especially Adam, were great! I recommend them highly. Thank you so much! -
Review 119 (2024-09-02 - Rating: 5)
Zac was a great repairman! He was on time, friendly, and knowledgeable. -
Review 120 (2023-12-29 - Rating: 5)
My toilet was not working and they showed up within an hour on Christmas Eve and got it fixed within an hour also. Very happy with their work and were very professional, friendly and explained what they were doing. Really appreciate their immediate response and help with a potentially really bad situation over the holidays! -
Review 121 (2023-12-14 - Rating: 5)
Evan was personable and knowledgeable. He explained everything before he started and we appreciated that. The price surprised us but we were able to use a coupon and he asked if we are seniors which gave us another discount. -
Review 122 (2024-03-26 - Rating: 5)
I have always had a great experience with Roto Rooter! Today we had a particularly difficult sewer issue and our technician was incredibly honest and helpful in finding a solution. I will use them again! -
Review 123 (2024-01-13 - Rating: 4)
Your young technician Adam was very helpful and friendly. Nothing to do with Adam, why does Roto-Rooter charge an astronomical $500 just to walk in the door? And then, after rooting the problem and my agreeing to buy a gallon jug of drainage enzyme to help keep my line(s) open, why doesnt Adam warn me first it costs a whopping $88? Having known that, I wouldnt have made the purchase. No plumbing liquid is worth that per gallon. -
Review 124 (2023-08-20 - Rating: 5)
We had Adam come out and help us with a small flood in our kitchen. He was absolutely fantastic! He explained everything to us in a way we could understand. Heās great at his job and super easy to get along with. -
Review 125 (2025-01-06 - Rating: 5)
Waldo was a pleasure to work with. Great job! -
Review 126 (2023-05-25 - Rating: 5)
This was my first plumbing service experience. For drain cleaning Adam was professional, exceptionally thorough & explained everything. He made sure I was happy with the result. He then engaged his master plumbing team to look at the plumbing issue, same day. Robert was also professional and solved what i feared was a major pls issue within minutes. Super pleased with the service. -
Review 127 (2024-09-16 - Rating: 5)
Kevin was friendly, knowledgeable, transparent, and worked quickly without sacrificing quality work. -
Review 128 (2024-09-08 - Rating: 5)
Michael ramirez was awesome! They were very quick and professional! -
Review 129 (2023-09-05 - Rating: 5)
Tech Adam arrived in 45 minutes and repaired the sewer blockage, cutting out a bunch of roots. He noted that something didnt seem right so he scoped my sewer line. He showed me with the camera some pipe joint failures where the roots were coming in and sagging of the drain line that was causing most of my issues. He recommended a course of action to get the system back like it should be. Very professional job.Thank you for the excellent service. -
Review 130 (2023-08-17 - Rating: 5)
Great professional service. They had someone out to us within an hour of our call. Devin was awesome, i really appreciated him getting to the root of the problem as quickly as possible. 10/10 experience, will definitely be recommending to everyone i know with plumbing needs. -
Review 131 (2024-01-06 - Rating: 5)
Delighted! We came home to a late night sewage backup in our basement shower. Roto Rooter was at our house by 830 the next morning. They diagnosed the issue, walked us through the fix, pricing, and began work. They went above and beyond by not only cleaning the pipes but cleaning up the mess that was made by the sewage. Weāve used Roto Rooter before and will definitely call them again. -
Review 132 (2023-12-01 - Rating: 5)
Ryan and Jacob Z (tech #3071) provided prompt, excellent and professional service on our sewer line. Even though they work out of the Colo Spgs office, they were here in 30 minutes, and we were back in business in no time. Thanks guys for doing such a good job! -
Review 133 (2024-04-02 - Rating: 5)
Adam was very knowledgeable and friendly. He explained the process very well and I felt very comfortable with him in my home. Thank you for the great service! -
Review 134 (2023-12-18 - Rating: 5)
We found on Saturday afternoon that we had a broken and leaking pipe in our kitchen going to the basement. My husband called and was able to get an appointment for Monday morning. I assumed they would come out, give us a quote, and come back a few days later to complete the work, but I was wrong. They arrived, gave us a quote, and got to work. Within 8 hours they were finished and we could use our upstairs water again. If we ever have another issue we will be calling Zac without hesitation!!! -
Review 135 (2024-01-10 - Rating: 5)
Called on a Sunday with drain problems, called roto-router early in the morning. Cody the technician showed up between the time promised and looked at all scenarios then figured out the problem took the time to fix the problem and answered all of the questions I had. Very polite people and I greatly appreciate the time Cody took to make sure everything was fixed. -
Review 136 (2024-09-07 - Rating: 5)
Michael Ramirez and Zach Dooley came out in flash and resolved out resctroom clogged line. Awesome! -
Review 137 (2022-07-05 - Rating: 5)
Adam was very professional and friendly. The Company responded quickly and sent a plumber out in an adequate time. Service was completed in about 45 minutes. He was very informative and was clear on what Services I was paying for and the warranty that comes under it. He Also recommended their Pipe Shield product. I am so glad that I didnāt have to go out to another place like Home Depot to buy it! -Thanks Adam -
Review 138 (2023-11-30 - Rating: 5)
Very grateful to both Sergio and Kris for coming out and doing such great work. Both had such a wealth of knowledge and comforting capacity to make a bad situation a lot better. Really recommend their services. -
Review 139 (2024-10-18 - Rating: 4)
I need service for my home due to having issues with my bathroom. I called Roto-Rooter Plumbing the customer service agent was friendly and very helpful they were able to have someone to my home within the hour. Kelly the Plumber was very kind and knowledgeable. Even through I didnt have much work to be done. Kelly inspected all my bathrooms And made sure everything was working properly. He also did it in a timely manner. I would definitely recommend their service if you ever need work done due to plumbing issues. -
Review 140 (2024-08-31 - Rating: 5)
Kelly arrived quickly and addressed our issues. Great experience! -
Review 141 (2024-01-03 - Rating: 5)
Much to my dismay, I woke up to a clogged kitchen sink on New Yearās Day. I phoned Roto-Rooter and they immediately dispatched a plumber. Sergio arrived promptly and clearly communicated with me every step of the way. I am grateful for the efficient, thorough and professional service provided by Sergio. Thank you! -
Review 142 (2023-12-25 - Rating: 5)
Cody was exceptional, and really made us feel comfortable with the whole experience. He unclogged our drain and saved Christmas! Would highly recommend him to anyone! -
Review 143 (2023-11-29 - Rating: 5)
After having our washer out of service for weeks (never get a sears warranty theyāre incompetent) we called roto reuter after a washer technician said our drain pipe was clogged. Uriel, a tech from roto rooter was here within an hour, and worked for 3 hours running a drain snake, pulling the clog, and cleaning up the mess left over. The dude was sweating by the end of it and had a great attitude the whole time. The price for the service is certainly a bit steep, however the timeliness and quality customer service made it worth it. Uriel was an awesome technician and also have us some advice so this doesnāt happen in the future. Thanks Uriel!!! -
Review 144 (2023-12-13 - Rating: 5)
They were amazing to pop in when we had a weird clog with dentures as well as a family emergency happening all at once. They made sure to get us help as quick and easily as possible. I cannot thank them enough. -
Review 145 (2023-11-30 - Rating: 5)
Evan came out and was very polite and professional. He knew exactly what the problem was and fixed it fast. He cleaned up afterwards and had a pleasant conversation at the end. Itās nice to see efficiency and professionalism. Good job Evan! -
Review 146 (2023-12-26 - Rating: 5)
It was 5pm on Christmas day when we discovered a backed up drain had flooded our basement laundry room ā and we didnāt know who to call. The friendly gentleman who answered the phone from Roto-Rooter was kind and assuring, as was the serviceman who came out on a freezing night to help us out. The issue was resolved, the price was reasonable, and a Christmas disaster was averted! -
Review 147 (2023-10-27 - Rating: 5)
As an emergency customer with a desperate mess in my basement, I was a sitting duck for an unethical service provider, but Blake and Nick really came through for me with an efficient, ethical, transparent house call this morning, dealing with a sewer line problem in record time. I was kept apprised of the likely source of the issue, their approach to remedy the problem, and their progress all along the way. They gave me quick, specific ideas of what to expect and how much it was going to cost, estimating alternative plans of attack when this old house fought their repair attempts. In and out in a little over an hour, when I expected to have a trench in the backyard by dinner time! I couldnāt be happier with the service I got from Roto-Rooter Arvada today. From Diane making the initial arrangements to Devon showing me the internal view of the sewer line with his fishing camera, even Brianās first in person contact, before the plumbers got here, all of my contacts were quick, efficient, and respectful. Thanks for your help, guys-A very satisfied and relieved customer -
Review 148 (2025-01-04 - Rating: 5)
Tyler was amazing! Very thorough and efficient -
Review 149 (2024-08-18 - Rating: 5)
Mike was very professional, friendly and explained everything to me. Would definitely use again -
Review 150 (2023-12-16 - Rating: 5)
Weekend call but Roto Rooter responded. They said it would be 4 hours before someone could be dispatched. They were 2 hours early which made for a lot of happy folks. Speedy service and very happy with the results. -
Review 151 (2023-01-18 - Rating: 5)
Kelly came to our home the same day we had the issue and solved not just our main problem, but 3 more issues. He was thorough, resolved everything, and a joy to be around. We have his business card on our fridge. 100% recommend. -
Review 152 (2024-01-04 - Rating: 5)
Sergio was fantastic ! Showed up on time , gave me a realistic evaluation and did not try and sell me a product or labor that was unnecessary. Same day, impeccable service, and peace of mind , couldnāt ask for more . -
Review 153 (2023-12-07 - Rating: 5)
I am very pleased with the work Cody Holbron did today. He analyzed the problem and gave me a detailed report on what needed to be done. He also made suggestions on how avoid future problems. He was very friendly and professional. -
Review 154 (2023-07-01 - Rating: 5)
Mark was our technician and he was amazing! He was very informative and not only was everything fixed properly, I really came away from it with a lot more knowledge than I had. I had never used Roto Rooter before, but Mark has made me a lifelong customer!!! -
Review 155 (2022-06-26 - Rating: 5)
Brandon was a absolute delight to work with. He was up front and honest about our repair. He talked us through the process step by step so we understood what he was doing. He communicated with us vs just fixing it. I appreciate everything about his tupe of service as you dont get a quality guy like that very often. If and when we need we need more work done we will only be asking for Brandon. His level of service is impeccable. -
Review 156 (2023-05-28 - Rating: 5)
We had an emergency kitchen clog on holiday weekend. Not only did they say they could help us within 2 hours when no other complaint would. Roto-Rooter was at my house in 30min. Oren was a fantastic tech, and fixed my problem immediately. Highly recommended and will be a continuing customer! -
Review 157 (2024-08-17 - Rating: 5)
Cole was great! Identified the issue quickly and worked hard to get it fixed. -
Review 158 (2023-07-19 - Rating: 5)
Adam from Roto-Rooter did an excellent job augering a slow toilet and scoping and cleaning out the main line. He explained every step of the process and gave us all the options to consider as we were going through the process. He was very professional and cleaned up both areas he worked in. Thanks for a great job! -
Review 159 (2022-06-21 - Rating: 5)
Zack did a great job! The moment he came and did his evaluation he communicated the next steps on moving forward. After he got the job done he did not just leave and told us to give him a call if we have any issues, he ran a test to make sure it worked properly. Great customer service! -
Review 160 (2024-01-06 - Rating: 5)
One of the very few actual 24/7 plumbers in the area. My guy was very nice, found the issue quickly and handled the problem right away.Professional and courteous, would use their services again. -
Review 161 (2025-01-05 - Rating: 5)
Treshon was excellent to talk to and he did a great job! -
Review 162 (2023-12-09 - Rating: 5)
Joshua was great! On time; knowledgable; professional! I so appreciated him coming to my house on a snowy Saturday to unclog the toilet in a one bathroom house. Highly recommend him! -
Review 163 (2024-09-10 - Rating: 5)
Arrived on time and did an incredible job! Will definitely use again in the future. -
Review 164 (2024-10-26 - Rating: 5)
Zach came out and got us fixed up immediately! Now to wash some dishes! -
Review 165 (2022-11-26 - Rating: 4)
I was disappointed that they showed up three hours after the scheduled appointment slot. When a technician did arrive, however, he was incredibly helpful, professional, and competent. Kelly impressed me by working quickly yet carefully. He was thorough, and double-checked everything before he left. -
Review 166 (2020-10-26 - Rating: 5)
Communication from the scheduling team was excellent. They kept me up to date on when the technician would arrive. Kevin was courteous and professional and had our problem fixed in 30 minutes. Kevin also had face mask and shoe coverings on for the service. Top notch. Definitely recommend. -
Review 167 (2024-10-15 - Rating: 5)
He was very professional and willing to get full details about what was going on and what he thought the issue with the clogging was. -
Review 168 (2024-09-05 - Rating: 5)
Mike was very professional and friendly did a great job left no mess behind great experience -
Review 169 (2024-09-15 - Rating: 5)
Dakota was very informative, sweet, respectful, and felt like family!! -
Review 170 (2020-06-21 - Rating: 5)
Dispatch called at 7:30am because we had chosen a service time of 8-10am. They said our technician was 30-45 minutes away. We requested a completely contact-less service because of medically fragile family members and were able to give instructions to the technician on entering our house and accessing the plumbing areas through dispatch. Because of our medical conditions, we have been meticulously careful and had not had anyone from outside our family in our home since March. When I heard from the tech by phone at 9am, he had accessed the area, evaluated, and had our work order and estimate ready to go. To be honest, the cost was more than we have paid for similar services in the past, but Adam assured us that the quality of the work would last longer and potentially cut the number of regular services. Also, our tech Adam was a great communicator, discussed all his safety precautions (wearing a mask, shoe coverings, and gloves changed as needed, sanitizing any other surfaces and appliances touched), and seemed to be efficient and thorough with the work. When paperwork had to be signed, he left it on our porch, where we were able to sign without contact. It may have been simple enough for him to accommodate our precautions for completely contact-less service, but it meant a lot to us. He took our requests seriously, was totally professional and respectful, and best of all got the job done. Time will tell if we really can go a little longer between services to justify the higher price, but for today I can say that our immediate experience having the service done was top notch. -
Review 171 (2023-08-27 - Rating: 5)
What a great experience with Roto- Rooter, and specifically their technician, Devin Kormanik. We had a backup in our home, which we thought was our septic. After carefully evaluating his options, Devin found where the problem was. It wasnāt septic-related. While taking care of the issue, Devin kindly explained what he was doing while I asked questions. He was friendly, knowledgeable and took time to do the job right. Thank you Devin and Roto- Rooter for job welll done! -
Review 172 (2023-01-26 - Rating: 5)
I called roto rooter to check on a clogged drain for one of my rental units. Kelly came by very professional. On time. And great at what he does. He was in and out. Checked his work before he left and insured everything worked fine throughout the home. Always great service when I call this company -
Review 173 (2023-05-19 - Rating: 5)
Oren responded quickly to my request for sewer cleaning. Based on findings and need, Caleb responded for additional inspection services. Both techs were polite and professional. My drain was cleaned and inspected, findings and options were related with no pressure for additional services. -
Review 174 (2023-04-26 - Rating: 5)
Jaime showed up immediately after we called and was extremely helpful. After a bad experience with another company earlier today it was great to have someone show up and think critically through our problem. He explained every step of the process thoroughly, taught me about our plumbing, and got it all fixed up. Plus the work is guaranteed. Thanks Jaime! -
Review 175 (2023-06-05 - Rating: 5)
I was pleased with my experience with Roto-Rooter and will use them again in the future. Cam and Matt were my technicians and they were both very professional and knowledgeable. All issues were identified and resolved in a timely manner. -
Review 176 (2023-12-19 - Rating: 5)
Bryce came over and unplugged our toilet. He was professional and kind. He also cleaned the toilet bowl before leaving which was a great extra touch. Highly recommended. -
Review 177 (2023-06-05 - Rating: 5)
Bryce and Cam were complete professional heroes! My wife and I dealt with a small leak in our second floor of our first home and had no idea what or how this was going to play out. Bryce and Cam helped explain everything answering all our basic and complex questions found the problem the same day and had it repaired within 24 hrs. These guys are the best in Colorado Springs hands down. -
Review 178 (2023-07-24 - Rating: 5)
Jesse was awesome. He was very professional and personable. He provided alot of good information. He finished the job in a timely manner. I would recommend roto-rooter for any plumbing service needs. -
Review 179 (2024-10-11 - Rating: 5)
Friendly, explained everything as he was going along. Everything was fixed very quickly. -
Review 180 (2023-12-12 - Rating: 5)
Great experience with my tech Adam. He was very knowledgeable and great communicator. Super easy to schedule too. Will definitely use in the future. -
Review 181 (2022-06-02 - Rating: 5)
I called at 7am and spoke with Monte at Dispatch. He was friendly, professional and took the time to put me at ease regarding my clogged drain situation. He was not just an order taker but a problem solver. Just after 8am, Brandon arrived to save the day, less than an hour after my call.Brandon was professional, asked questions and assessed the situation. He was upfront with the possible problems and solutions, including financial estimates, as well. He updated me throughout the service, and was able to fix the problem in no time.When finished, he left everything clean and sanitized.I am grateful to both Brandon and Monte for their professionalism and speed of service! Thank you! -
Review 182 (2023-05-20 - Rating: 5)
Jaime was on time and very professional! He quickly diagnosed the issue with the plumbing, walked me through his thought process and plan to fix the issue and got the job done quick. Very grateful for his service! -
Review 183 (2023-12-02 - Rating: 5)
Called them for a leaking toilet and mid-afternoon had a new toilet in. Tre was friendly and respectful and a pleasure to work with. Answered any questions we had and explained why the toilet was failing. Have used Roto Rooter before and will continue to use them! -
Review 184 (2023-11-28 - Rating: 5)
Adam was personable, professional and thorough. I appreciated him taking the time to explain everything he was doing. He was genuinely interested in resolving our issue. Thank you Adam! -
Review 185 (2023-12-08 - Rating: 5)
Zac was great. Came at exact time promised. Fixed my leaks, and in spite of unexpected obstacles, never once lost patience. Hope that if I have to ever call Roto Rooter again I get Zac. Thank you Zac! -
Review 186 (2022-06-04 - Rating: 5)
Myles was phenomenal in a time of need for us. Despite not finding the source of the clog, he used all the resources at his disposal, was very transparent and walked us through all the steps in detail. He was also very apologetic and helped us set up an appointment for the camera to come investigate further at the next available expedited time. Grateful for his service! -
Review 187 (2024-10-11 - Rating: 5)
Zak was very professional and easy to work with. He ensured I was aware of both best and worst case scenario for my water leak. He was super helpful and explained everything and gave me options. I never felt like I was being sold unnecessary products or services. I would highly recommend Zak for future customers and if I ever needed someone in the future! Thanks again! -
Review 188 (2024-09-10 - Rating: 5)
Just had Tyler O. #1094 service our home yesterday. He was truly a breathe of fresh air. We just moved here from Chicago and we had a bad experience with a technician there that was eventually resolved. I was a little concerned in using Roth Rooter again but Tyler washed away any concerns. He was there when he said he would be, he was polite, courteous, knowledgeable, and was able to do everything we asked. Even gave us a discount. Hes a credit to the Roto Rooter organization. I now find Root Rooter a great value. -
Review 189 (2023-08-06 - Rating: 5)
Adam was clearly very experienced and gave excellent service. His problem solving skills were excellent and we were so glad we were in such good hands with our first plumbing emergency! -
Review 190 (2023-03-09 - Rating: 5)
Fordy was phenomenal!! He was very professional, thorough, detail oriented, respectful and communicated well (what the issue was and our options). First time using Roto-Rooter and was apprehensive about it but after the experience with Fordy well use again and will happily recommend!