Rooter Express
Located in Anderson, South Carolina
Address: 925 Centerville Rd, Anderson, SC 29625, United States
Phone: +1 864-385-1006
Rating: 4.8
Services
- On-site services
Categories
- Plumber
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-21 - Rating: 5)
Hesitant at first bc I’m always skeptical and like to see proof not smoke. They did a good job in a timely manner. Left no mess except a few cig butts.Yes I would recommend them. -
Review 2 (2024-12-17 - Rating: 5)
Our septic tank needed an emergency clean-out, and they came through in no time. Their quick response and expert service saved us from a huge mess. Really appreciate their reliability and reasonable pricing! -
Review 3 (2024-11-06 - Rating: 5)
Excellent service from start to finish! The team arrived on time, quickly assessed the situation, and had our septic tank pumped in no time. They were professional, knowledgeable, and left the area spotless. We’re so relieved to have everything running smoothly again! -
Review 4 (2024-11-04 - Rating: 5)
Steve and Richard did great job. We’re fast and took care of the septic issue. They are great guys and went up and beyond on there duties. Thanks again for the great work -
Review 5 (2024-05-10 - Rating: 5)
Sewage started backing up into my tubs! Called several people but decided to go with Rooter Express after reading the reviews. Fast same day service, friendly guys, and helpful office staff!! Saving the number for next time! -
Review 6 (2024-09-04 - Rating: 5)
Mike was awesome! He and his team came out over a holiday weekend to save the day (our septic tank stopped working and flooded our basement). They got so much done in such a short period of time, it was amazing. He even went out of his way to be at the house when the insurance adjuster was there to make sure we got the right settlement! -
Review 7 (2025-01-07 - Rating: 5)
Absolutely wonderful! Austin did an amazing job, talked through all the issues and steps they would be taking. Very helpful. -
Review 8 (2024-09-05 - Rating: 5)
We had an absolute disaster over Labor Day weekend with our septic system. Mike and his team at Rooter Express came out same day on a holiday to help our family. We are so appreciative that they took time away from their own family and plans to help us. They remediated the problem, helped us with restoration, and even talked us through the insurance stuff. They were so friendly and sympathetic. I could not recommend them more. A+ for Mike and his team!! -
Review 9 (2024-12-27 - Rating: 5)
Replacing our old septic tank seemed like a huge project, but they made it look easy. The crew was experienced, and the new system works perfectly. -
Review 10 (2024-09-04 - Rating: 5)
Mike and the team at Rooter Express were great! Our septic system backed up and overflowed, and they came out quickly and did a great job getting everything cleaned up and taken care of for us, start to finish. Plus they were all very friendly. Would definitely recommend them! -
Review 11 (2024-07-17 - Rating: 5)
These guys were awesome .. Steven, Haden and Vance were very professional workers. The overall company responded very quickly and showed up right on time as scheduled.. I highly recommend Rooter express to take care of your Septic needs.Job well done ! -
Review 12 (2025-01-01 - Rating: 5)
I recommend them 100 percent. They were honest with my problem. So I wont waste my money for nothing. The best... -
Review 13 (2025-01-08 - Rating: 5)
Michael and Rooter Express went above and beyond to help us!! Can not say enough good things about this business. Thank you so much. Don and Vicki Klawitter -
Review 14 (2024-09-04 - Rating: 5)
We had an emergency with 10 people in the house, and Rooter Express came out and fixed the problem immediately. We would have been in Dire Straits had it not been for them. Mike and crew are amazing. We give them our highest possible recommendation. -
Review 15 (2024-11-03 - Rating: 5)
Our septic system failed Saturday evening. They came out Sunday to make the repairs. They were friendly and honest. I would definitely recommend them to anyone. -
Review 16 (2023-07-21 - Rating: 5)
Made a call to them as we had a large brown square on our grass and wasn’t sure what it was but we figured we might have had a septic tank issue.The guys showed up on time took a look at everything and gave us 3 different options on how to take care of it depending on budget.Hopefully we should not have any more issues as they seem to have handled everything perfectly so if you’re in need of septic tank repair, I would say this is a good company to go with as we did!Also, as a sidenote, the two guys were really nice and cleaned up after themselves, and kept the yard looking really nice minus the area they had to dig up. -
Review 17 (2024-08-16 - Rating: 5)
These are are stand-up guys who do a great job and are always available. They are reasonably priced and have great customer service. I will definitely use the guys again. -
Review 18 (2024-10-19 - Rating: 5)
Came out a Saturday morning promptly, pumped my tank very professional. Great job. Did a great job cleaning up!!!! Recommend for any septic job you need!!!! -
Review 19 (2024-08-16 - Rating: 5)
Great crew and supervisor. Professional, courteous and very hard working. Very to the point of what could be wrong and the solutions. Works with your budget as much as possible. Just really good at what they do. -
Review 20 (2025-01-07 - Rating: 5)
Austin was very helpful, kept me informed thru the entire process as to what was being done and why. Very pleasant to work with. -
Review 21 (2024-06-24 - Rating: 5)
They will have my business for life if anything happens again! They were extremely professional and prompt with solving our needs. We needed someone out as soon as possible and they were on site within 24 hours. Highly recommend! -
Review 22 (2024-07-08 - Rating: 5)
Absolutely amazing! So nice and beyond helpful. We had the septic start to back up came in first thing in the morning and got us all fixed up. Definitely will use them again when needed and will 100% recommend! Thank yall so much for all your kindness and your help! -
Review 23 (2024-12-25 - Rating: 5)
When I needed emergency septic service, they responded quickly and handled everything professionally. I appreciated their promptness during a stressful situation. -
Review 24 (2024-12-26 - Rating: 5)
Our drain field wasn’t working properly, but their repair service resolved the issue completely. The technician explained everything clearly and did a great job. -
Review 25 (2025-01-02 - Rating: 5)
Had them service my property in Clover great company fast and professional. -
Review 26 (2024-12-31 - Rating: 5)
They pumped our tank quickly and were super polite and helpful. -
Review 27 (2024-03-14 - Rating: 5)
I was so impressed with the professionalism, courtesy and efficiency of the team that came out! I had an emergency situation and they were able to come that afternoon. Mike knew exactly what needed to be done and he and Stephen worked together to pump the tank and unclog the main line. The price was very fair and they did an excellent job cleaning up and covering the tank afterwards. Kristy was very reassuring during the process and was able to position the truck to utilize the hoses without driving through my yard. Truly grateful! Have since used them to have my daughter’s tank pumped! Don’t waste time calling anyone else! Highly recommend! -
Review 28 (2025-01-03 - Rating: 5)
On time, very efficient, told us exactly what the problem was when others didn’t. Highly recommend their services! -
Review 29 (2024-03-18 - Rating: 5)
Vance and Austin were amazing! I called at 8 am, by 10:30 they said they were on their way. The two of them were very knowledgeable. They gave me options and answered any questions I had. Instantly knew the answers. Definitely glad they came out for the services. Would highly recommend! -
Review 30 (2024-11-14 - Rating: 5)
Rooter Express was a pleasure to do business with! They pumped my vacation home and I could not be more happy with the price, professionalism, and service. To boot, they also put me on a 5-year service plan. Cant ask for more than that!! I highly recommend. -
Review 31 (2024-02-07 - Rating: 5)
Absolutely hands down a wonderful company to work with. We had a backup in our septic system. I reached out to Rooter Express in the AM and they were able to come out the same day. And they delivered world class customer service. They did a wonderful job taking care of the problem and went above and beyond making sure the issue would not happen again. Thanks again guys. -
Review 32 (2024-05-07 - Rating: 5)
We called them Sunday night and they were out on Monday morning at 8 a.m.:) They are the nicest guys to deal with (Mike and Chris) and so helpful with everything. Cant say enough about their service and workmanship. We so appreciated everything they did, thank you, thank you, thank you!!. Call them, you wont regret it. -
Review 33 (2023-12-16 - Rating: 5)
Mike and his team did an awesome job with an emergency septic issue at my home. Came quickly out on a Saturday and took the time to explain the situation and fixed the problem immediately. Can’t recommend this company enough if you want a trustworthy expert at a good price. Will definitely be using them for all our future needs. -
Review 34 (2024-02-05 - Rating: 5)
These guys came out so fast, got our septic tank pumped quickly and even took a few minutes to check out a plumbing issue we had and helped us get in touch with a plumber to get it fixed. They went above and beyond to to take care of us and we appreciate their kindness so much!! Will definitely have them come back out in 5 years for our next pump. -
Review 35 (2023-12-05 - Rating: 5)
These guys were very professional and personable. The way they treated us will keep us coming back. Our first experience (maintenance pump) was great, but when we called with an emergency, they came out promptly and did everything to make sure we were all set. They made sure to explain everything to us since this is our first home with septic before leaving. They did not act rushed or annoyed at our questions either. These are the kind of guys that will continue to have our business. Thanks Austin for everything. -
Review 36 (2024-06-19 - Rating: 5)
DJ and Vance came out today. They did an amazing job showing us and walking us through our problem. We moved into a new house and unfortunately didnt have the septic inspection. But they came next day and got it solved for us. -
Review 37 (2024-07-29 - Rating: 5)
Mike did an awesome job, my septic tank is like 50 years old Mike gave it a rejuv and works like a champ, Thank you Michael -
Review 38 (2024-06-17 - Rating: 5)
The Rooter Express team was awesome!! They came out within 24 hours and fixed my septic tank problem! They communicated everything they were doing and gave me advice on how to prevent the problem in the future!!! -
Review 39 (2021-11-07 - Rating: 5)
Came out the same day (within a few hours of calling, evaluated the situation and explained what needed to be done and why, repaired system the same day with great workmanship (I watched the repair so I know it was done correctly), I believe the price was a bit on the high side but Im not complaining due the the quality of the repair performed. -
Review 40 (2024-06-12 - Rating: 5)
DJ is great! He’s been here twice. Both times he’s gone above and beyond to fix our issues. He on both occasions made the same day we called.Mike Shiver -
Review 41 (2024-07-29 - Rating: 5)
My septic tank is from hell. This tank never has worked until Mikey came over. What a handsome nice and knowledgeable guy. Thank you Rooter Express! -
Review 42 (2024-05-27 - Rating: 5)
DJ and his partner did such a good quick job earlier today. DJ was super informative about how flushable wipes can cause serious problems for your system and helped offer a solution of adding chemicals to help solve the backup I was experiencing. Will definitely use Rooter Express again. -
Review 43 (2024-07-19 - Rating: 5)
Stephen, Vance, Hayden did an amazing job getting my tank pumped given the circumstances. Fair price, awesome guysWould recommend 10/10 -
Review 44 (2024-04-20 - Rating: 5)
Beautiful, knowledgeable smiling staff. Michael,Steven and Dontravius were all 🤩 amazing. This is hands down my new go to septic company! And I will be spreading the Rooter Express word!!! Thank you all for everything 💗. & Kim& Amanda ROCKS🤟🏿👍🏿🫶🏿 -
Review 45 (2024-03-11 - Rating: 5)
Wonderful service. We called and they came out the next day and while the septic tank wasnt exactly thr root of our problem, they were very couteous and helped us with unclogging our pipes without having to hire a plumber. Will definitely be using their services again. -
Review 46 (2024-03-19 - Rating: 5)
Austin and Vance were a great help with our septic system. Very quick response and informed us of everything as they worked. They answered any questions we had and were also very friendly. If any problems arise in the future they will definitely be our first choice. -
Review 47 (2025-01-03 - Rating: 5)
Great job, on time pumped out tank,explained everything that was being done and prevented treatments .Cleaned up and packed dirt down. Thanks for a great job.Well done . Great crew. -
Review 48 (2024-07-11 - Rating: 5)
Dj and Vance are very professional they came out to my house and found out my issue fast even tho I had 2 septic tanks Dj handled it no problem he fixed my tank and kept me informed every step of the way and took care of my family when I needed it thanks rooter express and thanks Dj and Vance -
Review 49 (2024-07-29 - Rating: 5)
Michael got this thang working! My box is like 60 years old. Ask for the Rejuv. Ask for Michael, he was so sweet and nice n explained everything step by step. -
Review 50 (2024-02-02 - Rating: 5)
I just want to express how happy I am with your service. Mike, Steven and Taylor are very knowledgeable and professional. They came out and fixed our problem! We recommend them highly and will definitely continue to use their services in the future. Thanks guys! -
Review 51 (2024-07-29 - Rating: 5)
Michael was amazing, he gave me an education on my septic tank, got me flowing again!!!He is an angel. Thank you little Mikey -
Review 52 (2024-02-20 - Rating: 5)
My husband called Rooter Express to assist us with a horrible sewer odor that we have been dealing with for a year and a half and they were able to come out the next day. Austin and Vance arrived promptly to assist us and they were able to pump our system out and determine quickly that our pump was bad. They were very friendly and had the issue resolved within a couple hours. I would highly recommend Rooter Express and request Austin and Vance to come ! -
Review 53 (2024-03-19 - Rating: 5)
Austin and Vance came out and told us our drain fill had backed up and that our system was going to need repairs. They got down to work and kept us updated on the progress and condition of our system. Great guys and if we ever have any other problems they’ll be the first ones I call -
Review 54 (2023-10-16 - Rating: 5)
We are so grateful for the Rooter Express team. They explained everything thoroughly so we could understand our septic system better and help us understand what work needs to be done. They came out right away when we needed help. Highly recommend them for your septic needs! -
Review 55 (2024-07-29 - Rating: 5)
Jerry came out to my house and fixed my plumbing. Very helpful and fast. I recommend 10/10. -
Review 56 (2024-02-02 - Rating: 5)
Vance an Steven were the best even say awesome. I did get alil unexpected news a was on the rude SORRY GUYS, but after some talk an understanding we worked all out they did their job, an was amazing did a great job a quick work. I recommend these guys to anyone who needs their septic tank pumped or the line clean they are your guys. -
Review 57 (2023-11-01 - Rating: 5)
Awesome experience extremely professional, polite, on-time incredible service on my septic tank in desperate disrepair the restoration was completed and all systems restored.They took great pains to show me all details aspects of the repair. My mom was married to a veteran they gave incredible service/price. Please do not hesitate to use Rooter Express Septic Tank Pumping Extraordinary Professionals for any and all septic needs you may have! -
Review 58 (2024-07-15 - Rating: 5)
Vance and Dj came out pumped our septic and did a fantastic job would love to work with them again in near future -
Review 59 (2024-04-25 - Rating: 5)
Very pleased with my experience. They actually answered first time I called and had someone out the very next day. The technician was very knowledgeable and helpful and got the work done quickly. Thanks, Rooter Express! -
Review 60 (2023-10-16 - Rating: 5)
Had a backup in my new home and they came out same day. They did a great job not messing up the new sod and fixed the problem immediately. Very good work with a reasonable charge for the work performed. Highly recommend this company. -
Review 61 (2024-01-12 - Rating: 5)
I recently got my septic pumped by Rooter Express. I have never had to have a septic pumping before and wasn’t sure about the process or really anything about septic. The office staff was very friendly with straight forward pricing. Out of the 8ish companies I called, they had the best price. Response time was unbelievable. I live in Pickens and they showed up the same day!!Austin was the guy who came to pump and he was very friendly, professional, and knowledgeable. He cleaned up everything very well and I’ve had no issues!Honestly the service annd expertise provided by Austin is the reason that I will be a lifetime customer of Rooter Express! -
Review 62 (2024-12-21 - Rating: 5)
They came in quick and got the job done . Super Curtious -
Review 63 (2024-02-24 - Rating: 5)
Austin and Vance were great. They came out same day and got us up and flowing quickly. Thanks guys for a job well done. You guys are awesome! -
Review 64 (2024-07-07 - Rating: 5)
These guys came to our rescue on a Sunday afternoon, very reasonably priced, great customer service, went above and beyond to fix the issue! -
Review 65 (2024-04-27 - Rating: 5)
Ive required numerous pump-outs over the years. Ive dealt with several companies. This is the first company that explored my system to find the root cause and implemented corrective action. Most other companies simply pump-out and leave. -
Review 66 (2024-01-25 - Rating: 5)
Customer service was outstanding. Michael and his crew came right out, assessed the problem, pumped and repaired our Septic tank. Would highly reccomend their Company!!! -
Review 67 (2024-04-20 - Rating: 5)
In Greer I was able to experience the best septic company staffing yet. Kim, Amanda, Michael, Steven and Dontravious were all so knowledgeable and pleasant. Definitely, will use again!!! -
Review 68 (2023-10-23 - Rating: 5)
I had a major backup in my yard. Michael and his crew responded immediately. They investigated, found the problem and were able to get it repaired quickly. Very pleased with the work and pricing. Highly recommend. -
Review 69 (2024-05-07 - Rating: 5)
Great folks to work with and to talk to. Prompt, courteous, detailed. They spent plenty of time with me explaining what needed to be done and answering all of my curious questions about septic systems. See yall in 5 years! God Bless! -
Review 70 (2024-03-19 - Rating: 5)
Very satisfied. They were very knowledgeable about their profession, and reasonably priced. They were quiet and polite. They cleaned up after themselves. Will definitely use them again. -
Review 71 (2023-10-19 - Rating: 5)
Called for a soft tissue clog after our house flooded. The Rooter team came out and determined that not only was the tank full and not draining properly but the lines needed to be jetted as well. We feel that they did what they said they were going to do for a fair price and when they said they’d do it.We saw the bad reviews and ultimately decided on Rooter Express after also meeting with another company.Remember, a bad review doesn’t always mean a bad business. From a small business owner myself, sometimes it’s just a bad client.I’d do business with them again. -
Review 72 (2024-02-05 - Rating: 5)
Austin and Patrick were very helpful. Along with the main office support. Had my septic tank and drain field pumped. Had to replace a new connector from the tank to the drain field. Rooter express helped walk me through the whole process. -
Review 73 (2024-07-29 - Rating: 5)
Michael got my tank working again!!! It was expensive but it was neglected for 30 years. First time getting pumped, I’m just glad he saved my system!!! Thanks Mikey -
Review 74 (2024-04-30 - Rating: 5)
They very prompt on there service. Pumped tank and found a problem that would have lead to my drain feild failing. They did repair while they were here saving me time and money. Excellent service -
Review 75 (2024-03-22 - Rating: 5)
I would definitely use this company if I had any other problems in the future there text s were extremely professional they did a great job cleaned up their mess afterwards. I would definitely recommend this company if somebody ever asked me if I knew anybody who does septic tanks -
Review 76 (2024-01-18 - Rating: 5)
Had an emergency due to rainstorm and these guys(Mike and Austin) came out right away and then came out again after it dried up a little and found the problem and fixed it. Already told half of my neighbors about the great service these guys supplied. Would highly recommend -
Review 77 (2023-08-19 - Rating: 5)
Highly recommend Rooter Express Septic. Staff was very professional and very knowledgeable. Our lake house was backing up and they got here immediately and got us back up and running without breaking the bank. Definitely our go to for here on out. -
Review 78 (2023-12-09 - Rating: 5)
Had some big issues and needed a new septic installed in kind of a rush, they came took care of us for us in, and with kids in the house made sure to have minimal time without a hook up so we could function as normal on the inside. Outstanding job and will have come service moving forward! -
Review 79 (2023-07-19 - Rating: 5)
Wow! This company answered the phone,, ( yep a real person answered- and she was so kind and understanding) ,came to my home, and cleared out my septic tank, ALL within 2.5 hours! That was so important when it was almost 100 degrees, and we had no shower or toilets until their work was done. Speaking of work, the two guys who came out with the truck to save the day were so professional. They knew and answered every question we asked. This is truly a hometown local company that I HIGHLY recommend!Call them in your time if need and you will be GLAD! -
Review 80 (2024-01-02 - Rating: 5)
Austin did a great job, explaining our problem with our septic system. 2 year old system. The whole team was wonderful explaining how screwed up my septic tank was. I highly recommend this company for your septic service. -
Review 81 (2024-04-26 - Rating: 5)
Excellent service! They came quickly, were very knowledgeable, repaired the root cause of our septic problem. Would definitely hire again! -
Review 82 (2023-10-24 - Rating: 5)
They would always answer the phone when I called. I called them around 6 pm on a Monday night and they came right out the next day. Michael and Patrick were the men I dealt with and they were real nice and a pleasure to do business with. I would highly recommend this company to anyone. -
Review 83 (2024-06-24 - Rating: 5)
DJ and Vance make Rooter Express a better company. They answered all questions and customer service was awesome. -
Review 84 (2024-03-12 - Rating: 5)
FIVE STAR SERVICE, came out right away did not give me the run around, super friendly and helpful! HIGHLY recommend… if you’re looking for septic tank services stop here, you’ve found the best! -
Review 85 (2023-11-01 - Rating: 5)
My husband was out of town and I had a septic issue. Called Rooter Express and the owner, Michael, came to my rescue!!! He had people there within two hours. Very impressed with the professionalism. -
Review 86 (2024-02-05 - Rating: 5)
They were prompt with their arrival time which is a big deal for people that have to go to work after. Very polite staff. I would 100% call them again for future work and recommend to anyone. Thanks guys!! -
Review 87 (2024-03-19 - Rating: 5)
Fantastic company they came out within the hour after making the call. reasonable priced and very professional. Highly recommend -
Review 88 (2021-08-26 - Rating: 5)
Septic tank backed up on a Saturday while we had guest at our lake home and I sure am happy we found these guys. They arrived in under 30 minutes and quickly located my tank. The crew walked me through exactly what they would be doing and what caused the backup. They fixed all the issues and repaired where they had to dig beautifully. Professionalism, quality work, promptness and fair pricing are hard to find these days and these guys nailed every one of those. 10 out of 10 would recommend to anyone needing any plumbing/septic service. I know that I will only use them for my needs. -
Review 89 (2024-01-31 - Rating: 5)
Jan 10,2024. I was very pleased with there service. It was done in a timely manner and the price was fair. I would definitely use them again and recommend them to friends. -
Review 90 (2024-12-21 - Rating: 5)
The service was quick and the men were very polite and helpful. I would definitely recommend! -
Review 91 (2024-02-21 - Rating: 5)
We called Rooter Express last night and Austin and Vance came out first thing this morning and fixed our problems quick and painlessly. 10/10 recommend! -
Review 92 (2021-04-21 - Rating: 5)
We had an emergency problem that ultimately required more work than we had expected. The work was done the same business day of my call. The onsite staff were polite and respectful. The takeaway from our experience with Rooter Express was the positive, genuinely nice way that the receptionist worked with us and our emergency. The owner personally called to follow-up, and he showed us nothing but respect and cooperation. Lots of companies work on septic tanks, but we were impressed with the management of a complicated and emergency problem. I will recommend this company. -
Review 93 (2023-10-24 - Rating: 5)
We had an issue that rooter express took care of in a very professional, timely and efficient way. I will and have recommended this company for their services. You cannot go wrong with Rooter Express!!!! -
Review 94 (2020-11-05 - Rating: 5)
These guys came out to my home and were professional. They arrived on time, they pumped my tank and their communication was great. They were very transparent about what services they were doing and how much it would cost me. Prices are reasonable. I would definitely recommend. Great job! -
Review 95 (2022-05-16 - Rating: 5)
My second time using Rooter Express and again, HONEST and VERY PROFESSIONAL!Michael & his team arrived on time, surveyed the situation and provided the solution to correct our septic tank issue.He showed my the problem(s) and educated me on the corrective actions necessary.They did the minimum work necessary to perform the repair; meaning they left the yard in very clean condition and, didnt perform tasks not required.The system is working perfectly again!Thank you Michael & Rooter Express. -
Review 96 (2021-07-12 - Rating: 5)
They were very friendly and professional. He explained everything so that we could understand what they were doing and why they were doing it. We were given instructions on how to maintain my septic tank and get the best performance from it. We were also given options of what we could do to prevent it from failing. We will definitely be using them again and recommend them to our family and friends. -
Review 97 (2020-09-24 - Rating: 5)
Definitely stop here and give this company a call!Very professional from the call made to schedule to the guys that came out. The guys that came out were very courteous and knowledgeable.They found the issue, explained and showed what was wrong and what needed to be done.Job was completed in a timely manner. Went over and beyond what I expected!!! Outstanding!!They cleaned up the work area and made sure the dirt was packed. Will definitely use them again. Will absolutely recommend them to anyone who needs their services. Thank you to everyone from the call to the end result. -
Review 98 (2024-02-27 - Rating: 5)
Love these guys! First of all, they answer their phone. They are prompt, courteous, and very professional. Hope I dont need them soon, but they are the ones Ill call. -
Review 99 (2021-01-19 - Rating: 5)
Michael came by the house and surveyed my issues. He diagnosed quickly and sent some techs out (Wayne and Christy). Everyone was very nice and worked efficiently. They assured me that if there were future issues related to this call they would take care of them. I appreciate everything that they did and the information they provided. Thanks again!!Editing review, I had to call Rooter Express back to the house. They quickly diagnosed and fixed my problem again. It was a separate issue from the last time but still worked promptly and were very courteous! -
Review 100 (2022-01-10 - Rating: 5)
Definitely recommend! The team from Rooter Express did a great job discovering & diagnosing our septic issues, then removing our old & damaged septic tank & installing a new one. I appreciated the constant communication each step of the way. -
Review 101 (2024-03-20 - Rating: 5)
Michael and the ladies at Rooter Express went above and beyond to help us out at our place of business. I will recommend them to anyone who is having issues with back up. Thank you guys for all yall did! -
Review 102 (2024-01-10 - Rating: 5)
Austin did an awesome job explaining the issues with our septic system. He was super helpful and I would highly recommend using them. -
Review 103 (2023-11-30 - Rating: 5)
These guys definitely know what they are doing! Very respectful employees who know how to get the job done. I would highly recommend them to anyone I came in contact with! -
Review 104 (2024-03-22 - Rating: 5)
Very professional. Did a great job. Would call them again. Will recommend them to anybody. -
Review 105 (2022-10-12 - Rating: 5)
I had my septic tank gurgle once and called the Rooter Express. Both Dylan and Austin were out with in the a couple hours working on and explain my septic issues. Above all the price was worth the friendliness, education, and time responsiveness of the two men servicing my home. -
Review 106 (2024-06-24 - Rating: 5)
Phenomenal service and excellent quality of work. They were in and out with no issues. -
Review 107 (2023-11-05 - Rating: 5)
A friend of mine told me to call them for quick and reliable service and I did and I couldn’t be happier with the outcome of their service with unclogging and pumping my septic tank. I would gladly use their services again -
Review 108 (2024-01-05 - Rating: 5)
Patrick , was very professional, polite , clean , great attitude, that Man did a great job , awesome 😎 he live in Charlotte North Carolina, came down here to heartwell Seneca South Carolina to do this job, and he smiled the whole time, he was having a little bit of difficulty, but his work ethic, and his thinking process was very professional and got the job done thank you Rooter express for sending Patrick . -
Review 109 (2021-03-22 - Rating: 5)
My septic tank backed up on a Sunday evening. I called Rooter Express and they were here first thing Monday morning, as promised. David was wonderful! Very professional, very friendly, explained everything that I needed, very reasonable with pricing. He was done in less than an hour. I will definitely call again when I need septic work done. -
Review 110 (2022-06-06 - Rating: 5)
I found the employees of this company to be courteous, thorough, and professional. They made an appointment with us right away, and arrived on time. Everyone I dealt with was polite and knowledgeable, and they would certainly be my first call for service in the future. I recommend them. -
Review 111 (2021-12-02 - Rating: 5)
My daughter and I were having issues with the plumbing. Turned out we needed the septic tank pumped and line repair. We called they came that day worked with us on pricing and were so kind and fair. They were a blessing and truly a holiday gift. -
Review 112 (2020-08-29 - Rating: 5)
I was so impressed By Christy and Wayne. No problems or issues. These two employees were so pleasant and explanatory since i had never experienced this problem before. I worried about being taken advantage of, being a female but they stayed within my budget and as quoted for what needed to be done as explained. Definitely will be my first call for any other future issues....long time from now i hope 😊 Thank you Wayne and Christy for making this such a smooth process amd same day service AS MUCH NEEDED!! 🌟🌟🌟🌟🌟 give you more than 5 if I could!!! -
Review 113 (2023-10-15 - Rating: 5)
These guys were exceptional!! Very professional, courteous and extremely thorough. Would highly recommend for your next septic service!! -
Review 114 (2021-10-12 - Rating: 5)
Rooter Express helped us out when we were in a bind! We had a company cancel on us last minute on a Friday morning. Rooter Express scheduled a same day appointment and came out within a few hours! They helped service and discover a major issue with our septic tank! They were willing to stay and repair the issue same day to avoid us having continuous issues. We highly recommend using Rooter Express for any septic tank issues you may have! -
Review 115 (2023-10-20 - Rating: 5)
Septic needed to be pumped out, called Rooter Express and they came out the very next day and took care of all issues. Quick professional affordable service, I would recommend this company and will use them in the future. -
Review 116 (2022-09-26 - Rating: 5)
Thorough, professional, courteous, friendly and respectfully tutorial.I learned from the techs and admired their efficiently conducted work.Have already requested the companys return when services are due for repeat.Advisedly, my best recommendations for Rooter Express to those who need septic system pumping and/or repair. -
Review 117 (2022-03-17 - Rating: 5)
Outstanding and Professional service!!! Septic tank backed up late at night. Wife made a call, appointment was made for morning, and after a rain delay, DJ made it out. What he uncovered was that the builders of my house (25+ years ago) had placed our septic tank partially under our deck and put footers on top of the access points. DJ was beyond professional and a true gentleman with my wife in how he explained things and kept my wife calm. I was able to demo the deck that night and Kim scheduled us first thing in the morning. DJ came out, explained the entire process, made sure everything was good, and completed the job without a hitch. Dealing with DJ and Kim made everything so much better. I cannot thank DJ enough for keeping a horrible situation that turned into an even worse situation, from becoming a complete disaster. And FYI, get the septic tank emptied in 3 to 5 years, makes a difference in the cost. -
Review 118 (2024-11-16 - Rating: 5)
These people do a really good job helping out they know how to fix just about any septic tank -
Review 119 (2020-11-05 - Rating: 5)
I needed same day service and this company was there the same day and on time. Most companies that I called were booked until the next week. I spoke with Kim in the office and she was able to get me on the schedule, the technicians arrived and their customer service was perfect. I recommend this company to everyone. -
Review 120 (2022-10-08 - Rating: 5)
Awoke this morning to water flowing up from the toilet and bathtub. Called around and got ahold of Rotor Express. They arrived about an hour later and pumped out our tanks. The three gentlemen that arrived (Charlie, Anthony and Mike) were very professional and went to work promptly. I would highly recommend this company. -
Review 121 (2024-03-27 - Rating: 5)
My experience was a wonderful experience. Austin and Vance where very honest very nice gentlemen and they have done a very great job. -
Review 122 (2019-01-03 - Rating: 5)
Very fast and professional service. I contacted Palmetto Pumpers this morning expecting to wait 1-2 days for service since this was no emergency. I was wrong. They told me someone would be at my home this afternoon. Chris showed up before 4 and took care of my problem. Chris is very professional and knowledgeable. I will definitely recommend Palmetto Pumpers to anyone needing their assistance and will definitely contact them again and will request Chris. Thanks again for the very quick service and professionalism. -
Review 123 (2023-10-20 - Rating: 5)
Great company, I highly recommend them! They made a stressful situation, a lot less stressful for me and my family. Thank you Rooter Express! -
Review 124 (2023-10-21 - Rating: 5)
Repaired septic at one of my rental properties. This is the 2nd time Ive used them and I was pleased both time. I would recommend this company to anyone. -
Review 125 (2022-01-06 - Rating: 5)
DJ was a master with the backhoe! The seller and I (the buyers’ real estate agent) were very nervous about tearing up the beautiful back yard. He did an outstanding job, explained everything to us as he went and repaired a failing septic system. Professional and super knowledgeable is how I describe the company and DJ and Robin. Plus, they gave my veteran buyer a discount for his service!!! Use them-you will thank me!!! -
Review 126 (2024-03-13 - Rating: 5)
They came out and handled everything quickly and very professionally. I would definitely recommend theses guys -
Review 127 (2021-11-28 - Rating: 5)
From the first phone call to the first meeting of the technicians: the entire experience with this company has been top notch. Jeremiah and Matt were quick, knowledgeable, and the didn’t short change their work. This company’s number will be staying in my phone, and they will be the only plumbing company I’ll be using. -
Review 128 (2022-09-13 - Rating: 5)
Austin and Jimmy were very professional and on time. They cleared our line and kept us fully informed along the way, before they did any work. I would recommend them to anyone. -
Review 129 (2021-09-11 - Rating: 5)
I called about 2:45 pm and they were here within the hour like they said they were. Found out that the original installers of the system really didnt care about long term repercussions of their terrible job. These guys came and fixed it and didnt leave until the dirt was back where it came from and even raked it level. Super happy and will definitely recommend them to anybody. Dont call anybody else, just call these guys and get it done right. -
Review 130 (2022-11-03 - Rating: 5)
Austin was very knowledgeable and professional. He made sure to explain everything and took his time to make everything right. They were on time and really cared about customer service. -
Review 131 (2019-01-10 - Rating: 5)
I needed my septic tank line replaced so called Palmetto Plumbers. They told me when they would come, showed up on time, repaired the line, and charged me a VERY reasonable price for the whole job. They were quick, efficient, and did not make a mess in my back yard.I would recommend them to anyone! -
Review 132 (2020-01-09 - Rating: 5)
The day after Christmas my system decided to start backing up into the house. After calling multiple companies I got a hold of Rooter Express. They’re located all over the Southeast. They told me they could be at the house in about 2 hours. With a house full of people I jumped on it! They were actually earlier than I expected. Found the tank, dug it out, took off the lid, found a clog tight at the main pipe entering the tank. Cleared that and pumped out the tank which was almost full ( after 3 years). The guy was awesome. I had them come back 2days later and install a riser so no more digging up the sod and dirt every 3 years! -
Review 133 (2024-12-23 - Rating: 5)
Great guys came out within a few hours of calling them and had us back up and running in no time! -
Review 134 (2021-10-25 - Rating: 5)
Septic Tank was Full, I contacted them on Sunday and they were here first thing Monday morning and pumped out Septic Tank and Bleed Lines and Replaced Baffle, DJ and DJ were very Professional and very informative on what problems we were having and took care of our issues! Would definitely Recommend them for anyone with similar issues -
Review 135 (2023-11-03 - Rating: 5)
Great guys to have pump your tank. Prop and on time. Very business like. Michael and Patrick were great dudes. -
Review 136 (2023-11-06 - Rating: 5)
Incredible service! Very timely and responsive. So glad I chose this company would definitely recommend. -
Review 137 (2023-10-16 - Rating: 5)
These guys came to pump and repair a rental property for me. Awesome job! Professional and a great value. -
Review 138 (2023-08-23 - Rating: 5)
Professional and fast! They pumped my vacation home and did a great job. Fast and efficient. 100% recommend -
Review 139 (2024-03-20 - Rating: 5)
Excellent service from Vance and Austin. Arrived quickly and did a great job. Thanks! -
Review 140 (2019-03-09 - Rating: 5)
Let me say THANK YOU for sending out someone to take care of it on a weekend and doing it so quickly. Chris Norton was VERY professional and courteous and explained everything about what the problem was and what do so it will not happen again. I will most definitely recommend not only Palmetto Pumpers to anyone who needs septic work done. Awesome job Palmetto Pumpers! I’ll give you 5 stars and I’ll give Chris 10!!! -
Review 141 (2020-11-06 - Rating: 5)
Rooter Express is very professional. Everyone was so helpful and informative. I contacted them to pump my septic tank and they did a tremendous job. I will definitely recommend them. Thank you all so much! -
Review 142 (2021-11-02 - Rating: 5)
They have been great to work with. Technicians were very informative and took their time to explain the work being done. Office staff was fantastic to work with! Great company all around! -
Review 143 (2023-09-20 - Rating: 5)
Very professional, and responsive, and fairly priced. If I ever have any issues these guys will be my go to -
Review 144 (2024-02-09 - Rating: 5)
Michael arrived here early, was very informative and completed the job fast. Would definitely recommend!! -
Review 145 (2021-08-17 - Rating: 5)
Great service, punctual and professional. Identified and assisted in solving the problem. Very fair price and the boss man‘s „war stories“ were simply hilarious. Thank you, Rooter Express! -
Review 146 (2023-12-04 - Rating: 5)
They really helped us out when we were in a bind!! Call them today! I recommend them 1000 percent!!!!The Greenlees -
Review 147 (2021-12-02 - Rating: 5)
I was amazed that they were able to come out the same day, first of all. Then, when they came out, the job ended up being a much larger issue than expected. They were more than fair and really were a life saver! I would definitely recommend them to anyone in the area, -
Review 148 (2023-10-19 - Rating: 5)
They got a crew out the same day. Just needed normal pumping. I paid the price I was quoted. Very Easy -
Review 149 (2024-02-16 - Rating: 5)
Cleaned out our tank and main line quickly, great price, wonderful company. -
Review 150 (2023-10-28 - Rating: 5)
An overall excellent and professional job. It was an emergency situation and the response time was efficient and effective. Thank you Rooter Express! -
Review 151 (2023-12-05 - Rating: 5)
They were on time and very professional. I am very happy with my experience. I would highly recommend. -
Review 152 (2023-11-01 - Rating: 5)
Had an emergency septic issue. Response was immediate and nothing short of exceptional. Problem was fixed with no issues. Would highly recommend!!! -
Review 153 (2021-12-31 - Rating: 5)
Great guys and really took care of my issues. Made sure I was completely squared away with the plumber that had to come out before they left. Highly recommend -
Review 154 (2022-11-10 - Rating: 5)
Came out on time. Took the time to tell me what was going on and why they had to do things. Very patient. What was suppose to be a septic pumping turned j to a all day job for them and they didn’t complain. Actually told me they were sorry someone had in the past I stalled our tank like this. (Not them) -
Review 155 (2023-11-19 - Rating: 5)
Great to work with! Fast and dependable. Tech came and got the job done! Highly recommend! -
Review 156 (2024-01-16 - Rating: 5)
Rooter express did a great job of pumping our septic tank when we needed it done quickly. Definitely recommend their service! -
Review 157 (2024-03-07 - Rating: 5)
Thanks To Michael & Crew Came Out To Inform Me Of All Issues. Very Helpful And Made Things Safe For My Kids -
Review 158 (2019-12-10 - Rating: 5)
I cant say enough about Rooter Express and the Technicians DJ And Taylen They both did a great job and explained in fll detail exactly what the issue was and we got it solved.. I want to give a BIG thank you to them and the office workers Lisa and Kathy and Also the Owner Michael for everything they did.. If you have an issue they can work with you to get it solved . Again thanks everyone for what you did. -
Review 159 (2020-07-09 - Rating: 5)
The company kept us informed about when the technician left for our job and had people available to answer the phones. We were treated well and I will recommend them if neighbors ask for a recommendation. -
Review 160 (2023-10-17 - Rating: 5)
Very responsive and extremely reliable!!!Thank you for all your help, it’s a great feeling to know you have someone who takes pride in what they do!!! -
Review 161 (2023-12-12 - Rating: 5)
Was extremely happy with response time and work was super friendly will definitely use again if needed -
Review 162 (2024-03-14 - Rating: 5)
Rooter Express was prompt, fast , and courteous. Im glad we found them. -
Review 163 (2023-12-07 - Rating: 5)
Highly recommend for anyone who needs work done on their septic system. Very professional group of people -
Review 164 (2023-10-23 - Rating: 5)
Very pleased with the quality and diligence put into getting the job done!! Definitely recommends! -
Review 165 (2023-12-04 - Rating: 5)
They took care of our issue quickly and efficiently. Would definitely use them again! -
Review 166 (2023-10-28 - Rating: 5)
Mr. Sizzle took care of all my needs, he was in and out in a flash. The best pumping we’ve seen yet. -
Review 167 (2024-01-21 - Rating: 5)
Good price fixed septic fixed drain they tore out. The guys that came back today were great! -
Review 168 (2022-11-11 - Rating: 5)
Came out this morning and stayed til they were able to get someone to help fix my pipes. Very professional and helpful. -
Review 169 (2023-01-31 - Rating: 5)
Omg these guys saved my life, well the non draining issues. After 17 years of no servicing, they were perfect !Thank you! -
Review 170 (2024-08-29 - Rating: 5)
These guys dies a awesome job -
Review 171 (2020-03-12 - Rating: 5)
I was staying at a friends house and we had a septic issue. I was amazed at how quickly this crew was able to make it out to the house, find and then fix the problem. The service was fast and thorough. -
Review 172 (2021-10-24 - Rating: 5)
The technician DJ explain all the details before they pump out my septic tank. very courteous and professional. highly recommend them. -
Review 173 (2021-11-16 - Rating: 5)
Very professional and I definitely would recommend them. They will been my first call if I every have a need in the future. -
Review 174 (2024-01-29 - Rating: 5)
Awesome work and Great customer service, couldnt ask for better tbh 👍 -
Review 175 (2024-03-19 - Rating: 5)
Very friendly and thoughtful, explained everything and was up front with what he thought it would cost!!! Thanks for everything -
Review 176 (2024-01-09 - Rating: 5)
Austin was very helpful, professional in every way. I appreciated his input. -
Review 177 (2023-10-31 - Rating: 5)
10/10! Great experience, efficient and saved us a lot of money! Highly recommended -
Review 178 (2021-11-11 - Rating: 5)
From the office ladies to the technician dj they took care of my septic tank issue when my family was in distress. I highly recommend rooter express thanks for a great job -
Review 179 (2024-05-07 - Rating: 5)
Wonderful people to work with! Respectful and thorough and professional! -
Review 180 (2022-09-15 - Rating: 5)
They were great. We got a same-day appointment and they got the job done quickly. -
Review 181 (2024-03-11 - Rating: 5)
Great service, very friendly crew. Highly recommend -
Review 182 (2023-10-23 - Rating: 5)
These guys are the best in the business. Well equipped to do any job!