Western Mechanical

Located in Albuquerque, New Mexico

Address: 3301 Girard Blvd NE, Albuquerque, NM 87107, United States

Phone: +1 505-341-4458

Rating: 4

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-06-15 - Rating: 5)
I highly recommend this company for HVAC repair/maintenance. I was given a recommendation from a friend who uses them in Socorro, I’m in San Acacia and it’s not easy to find a company that comes out here or anyone to even call you back around here. I received excellent customer service when I called to schedule, the service date was within a week of my call. Victor the technician was on time, called me to let me know he was near, he was prompt professional, skilled, knowledgeable and most of all very personable. I am extremely pleased with Victor, the service and communication he provided, and best of all was the cost- very affordable! Thank you so very much Western Mechanical and Victor, I will definitely be using you for future needs and recommending you to others! Great job, happy customer!!

Review 2 (2023-03-14 - Rating: 5)
I have been using Western Mechanical since 1999. Mike and Jimmy are very responsive to any issue. Jazmyn is a gem to talk with and is very prompt when returning calls and emails. Western has handled numerous issues for us and have some great technicians who are prompt, polite and professional. John, Victor and Dakota have really impressed me with their expertise and attention to detail. A great company.

Review 3 (2021-03-01 - Rating: 5)
I interacted with Stephanie, the receptionist at Western Mechanical on several occasions to schedule an appointment. She was professional and very courteous. She kept me informed of any changes. She is the first person that a customer interacts with and if this is an indication of the companys reputation, I would highly recommend them. When Victor arrived to work on my boiler, he stated that my boiler needed a modification before he could provide the service I needed. After further discussion and the cost involved he informed me that winter was just about over and since I was putting a new system in. It was not worth it. Its nice to see honest HVAC personnel that do not try to provide services that are not needed. I will use Western Mechanical in the future for my HVAC needs

Review 4 (2021-02-22 - Rating: 5)
We experienced extraordinary service and professionalism from all the members at Western Mechanical we dealt with. They were diligent and persistent in resolving a problem with the original installation of our heating system by another contractor. Mike and his crew were always courteous and professional and had the technical knowledge to back it up. Highly recommended.

Review 5 (2020-09-26 - Rating: 4)
Western mechanical were fine once they showed up. It was not 24 hours like I was quoted, more like a week. Home depot was not exceptional either. Took numerous phone calls to connect with someone, then passed around numerous times, on hold for over 45 minutes one time. The biggest farce was GE! They have been non- compliant from the start. Always some excuse why they could not send a replacement immediately, even though they had pictures of the damage. I filed complaint an hour after opening the box, on 9-2-20, and still on 9-25-20, I still havent heard when delivery will be. I will never buy another GE product made by them, and will not recommend anyone else buy from them!!! I want my new washing machine!!!

Review 6 (2018-02-25 - Rating: 5)
We are extremely grateful for western mechanical and their team.Our heating system had been out for four days and we were having a difficult time finding someone who was able to come out quickly.We contacted western mechanical and were told someone wouldn’t be available for 3 days. We explained that we had a special needs child and our home was becoming too cold to bare with the weather temperatures dropping. Thankfully, they were able to make some arrangements and someone was at our door within an hour. Greg was very professional and was able to get our system up and running again.We cannot thank you enough for your help, understanding, timelines and professionalism.

Review 7 (2024-02-28 - Rating: 5)
Ive used Western mechanical for all of my heating and cooling needs for several years. They are always prompt, professional and have very knowledgeable technicians.

Review 8 (2016-06-13 - Rating: 5)
I am undergoing a kitchen renovation, and called to schedule a quote for a natural gas line to be run to my oven range. I was pleasantly surprised when Mike returned my call and made it out to visit the house the next business day.I had several other electrical and A/C issues ongoing as well, and Mike was very kind to help me troubleshoot the A/C system installed incorrectly by another company. He got it working for me in mere minutes, and gave me a referral to an electrician who could correct the electrical issues. Now I can cancel the service call I have scheduled with the OTHER HVAC company who incorrectly installed and wired the A/C to begin with, and couldnt make it out for over a week.It is amazing to find such helpful individuals who are willing to spend a few extra minutes to meet a customers needs. I will be switching to this company for any further HVAC. Excellent customer service.

Review 9 (2020-10-07 - Rating: 5)
So helpful and knowledgeable about the product. Was able to get a detailed quote and explanation of the install before they started the work. They were able to help me show how it worked and had a very professional install. Everyone from the office to installers were very friendly and respectful.

Review 10 (2019-07-09 - Rating: 5)
I have lived in the same house for 3 years and have had others come out to fix our swap cooler and every year feel as if doesnt work. Mr.Joshua came out to fix my swap cooler and my swap cooler has actually made summer bearable. Thank you for taking your time and being concerned about fixing it properly because my childern are in the home.

Review 11 (2017-06-23 - Rating: 5)
Western Mechanical is a business that cares and it shows by the service and professionalism of there techs. We needed some service work to our AC and a diagnosis of why it was not working as well as it should have. We called about 4-6 other businesses before we got an answer. We are so glad that they answered because we received the best service possible. I would recommend these folks for any service work and diagnosis. The price point for the call was less then anyone else and the cost for repairs was very fair and spot on. Please call these guys and book with them today! We know we will from here on out!

Review 12 (2019-04-29 - Rating: 5)
I would HIGHLY recommend Western Mechanical to anyone who expects fast, courteous and fair priced service. They not only complete the work on time but sometimes even under estimate. I really appreciate how they stand behind their work. We recently had our little Shih Tzu receive her angle wings and received a sympathy card from Amanda. That is above and beyond personal service.

Review 13 (2019-11-19 - Rating: 5)
I have had 2 of Western Mechanicals techs work on my heating/cooling. They were both very competent and very professional. i do feel especially confident in Justin who is not only highly qualified but very professional too. after trying different HVAC providers, ive settled on Western Mechanical for everything HVAC. final point: i think their service contract is the way to go.

Review 14 (2018-06-07 - Rating: 5)
What quick an amazing service and great prices!!! They got the job done perfectly and the next morning! We had called others that couldnt come for over a week. Thanks for a job well done two thumbs way up!!!

Review 15 (2016-12-19 - Rating: 5)
Heater went out in the middle of the night. I called them @ 7:00 am and an actual person answered. They asked me if I could meet them a 1/2 hour later. They showed up on time, fixed the issue quickly, and now I have heat.

Review 16 (2020-10-24 - Rating: 5)
Prompt, friendly and efficient service every single time. Great interactions with the office and field employees. They take great care of us.

Review 17 (2019-08-17 - Rating: 5)
I called them . They fixed a previous repair done by another company. The repairman Jushua was polite, knowledgable and professional.

Review 18 (2017-10-10 - Rating: 5)
Had the best customer service experience, the technician was friendly,fast, and professional. They also have great prices.would highly recommend this company

Review 19 (2020-03-03 - Rating: 5)
Jimmy and Mike are great guys and Im so glad to have done business with them.

Review 20 (2023-11-02 - Rating: 5)
Chris came out to shutdown the swamp cooler and turn on the furnace. He checked both the furnace and the swamp cooler thoroughly. The swamp cooler cover turned out not to be usable. He texted me photos from the roof when I went up to Salmons to get a new one so that I wouldnt get the wrong size or wrong venting. The service was excellent and very professional. Great to have the heat on! Thanx

Review 21 (2019-06-06 - Rating: 5)
This Company is the only one I will use.Arrived on time, did repairs on our boilerGreat workmanship!

Review 22 (2022-07-02 - Rating: 5)
Tech Daniel came out to fix a drainage and pump issue with our AC system which was leaking water everywhere. He fixed the issue promptly and professionally with dogs and little kids running around nearby. I would recommend this company and will use them again.

Review 23 (2022-07-16 - Rating: 5)
My A/C stopped working the Friday of the Forth of July weekend. I called on July fifth, and they said they could come out the next day, between 8-10. The service tech was here at 8. He found the problem quickly, had everything to fix it right then (blown fuse and another little thing) and I was happily surprised by the cost. Now again I am in icy cold bliss, thanks to Western Mehanical

Review 24 (2019-05-25 - Rating: 5)
When you want highly skilled, fairly priced HVAC service by excellent people, this is the company to use. They dont guess at solutions. They carefully troubleshoot and start repairs only when they identify the problem. Repairs are done correctly the first time.Jason , the service manager, is excellent. A major repair was not performed until comprehensive testing was done by multiple technicians.I have used them for years in including installation of a package heating and cooling replacement unit and air duct cleaning. Service was highly professional and technicians very competent. Duct cleaning was extremely thorough and detailed unlike others I have used. They sealed each vent and duct and used a truck mounted vacuum. This cost more than highly advertised duct cleaners but the quality of the work was justified by how well the duct cleaning was done.

Review 25 (2017-04-07 - Rating: 5)
We were in the middle of a bathroom remodel when my contractor discovered that the radiant heat manifold was leaking. I called Western and they had a tech out the next morning. Eric was fast, professional, and was able to complete a reasonably priced repair as opposed to a whole new expensive manifold kit. Im very grateful and would definitely use them again!

Review 26 (2020-05-07 - Rating: 5)
After 16 calls, Western was able to come out same day and provided excellent service. Justin was honest and provided me with lots of information on what and what not to do. I will always and only call Western for my air conditioning and heating repairs in the future!

Review 27 (2019-05-28 - Rating: 5)
I was in this business for 35 years, so I know something about it. Justin was very friendly and knowledgeable.He did a great job. Thank-you