Brothers Electro Mechanical Inc

Located in Albuquerque, New Mexico

Address: 2620 Tennessee St NE, Albuquerque, NM 87110, United States

Phone: +1 505-299-0457

Rating: 4.4

Services

Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Brothers has me as a lifelong customer after our first experience! Sam and David came out and saved the day. My system went down in my new home. They began problem solving from the moment they arrived and actually prevented the system from causing a house fire! They were professional and direct, they educated me on what they saw and how they were moving forward. They had the system running again that day. Moreover, they spoke to the owner and he contacted me himself the next day to ensure I understood what they had seen and the concerns they had. He even sent them out again to make sure that the previous owner had taken care of the air conditioning system based on their concerns from the heating system. When you buy a home you cant always predict what issues will arise but Brothers valued my families wellbeing and looked out for our safety and the future of my systems. My family and I are grateful and cannot recommend them enough.

Review 2 (2024-08-05 - Rating: 5)
I was really impressed with the level of service I received. Brothers Electro Mechanical replaced my old swamp cooler with the brand new one. Because Im living in condominium, we have to collect a lot of paper work and to get 2 approvals before the service. Mayra and Vince patiently worked with HOA and I during all this process. Finally David and David came to do the job. They were very professional and went above and beyond to help me to have a cool air this summer and many more:-). I would definitely recommend this company to orders.

Review 3 (2024-09-01 - Rating: 5)
Overall, Im very pleased with the HVAC system installation. Response was timely, prices are fair, and work is excellent. Employees are trustworthy, very respectful and kept me informed of progress.

Review 4 (2024-08-14 - Rating: 5)
I have received outstanding and professional HVAC services each time I had HVAC difficulties. The technician (Chad) arrives within the designated time window, and explains in detail the problem my system is having, and the action needed to remedy the problem. Chad also recommended that I change the type filter I was utilizing because the filter I was using was taxing on the system. Shortly there after I saw several recommendations on several platforms for people to use the type of filter Chad recommended, because the other type filters were shortening the life cycle of HVAC systems because of the strain from the filters. I definitely recommend Brothers Electro Mechanical for your HVAC needs.

Review 5 (2024-04-05 - Rating: 5)
We did a ton of research before choosing a company to install our new air conditioner and heater. From the beginning every single person we spoke to was professional and incredibly knowledgeable.They were happy to answer any question my husband or I had.Installation went well and Jason and David were fabulous. They explained, in detail, what they would be doing every day and were flexible when I asked if they could come a little later one morning.I would HIGHLY recommend Brothers.

Review 6 (2024-06-26 - Rating: 5)
We recently had our HVAC system replaced. Brother’s Electro Mechanical Inc., made the entire process easy. From our initial meeting with Vincent Brothers for a proposal, to the completed project, we had the pleasure of working with a family business. The office manager gave us a two hour window for when Vince would arrive to survey the job and for when the work crew would arrive. We appreciated this because we weren’t stuck at home all day waiting for someone to arrive. Vince reviewed the current HVAC system and explained the options that were available to replace it. He wrote two separate proposals for each option we thought we might want. We worked with him to choose the best option for us. After we made our decision, he gave us a time frame for the start date and completion of the installation. Sam and Dave came to do the work. They were respectful of us and our property. They explained what they were doing and stopped to show us if we had questions. An added plus was that they were both cheerful. At the end of each day Steve Brothers came by to check on progress. Brothers installed our original HVAC system 24 years ago. Last summer (2023) our conditioning stopped working. They had someone out to get it running again in one day. The service we have received from them over the years has been great.

Review 7 (2024-11-23 - Rating: 5)
Brothers is awesome! They are kind and patient and explain things well. They have helped us with a very challenging situation with care.

Review 8 (2023-12-11 - Rating: 5)
Furnace stopped working and with expected cold temperatures it wasnt the most ideal time, but Brothers made sure they were there the next day and helped get us back up and running. Their pricing was reasonable and response time was fast. The techs were thorough, respected our home, and explained the whole process of repairs. Will definitely use again and recommend highly.

Review 9 (2024-05-08 - Rating: 5)
Neighbors highly recommended Brothers Electro Mechanical for my seasonal check-up. Jason arrived to work on the AC, Water Heater, filters, etc., and he was very professional and thorough explaining everything he was doing.

Review 10 (2022-12-15 - Rating: 5)
Their service was extraordinary and more importantly they clearly showed that they cared about the welfare of their customers – an attribute that is difficult to find in these times.Recently our furnace stopped working and we were left in the lurch by another repair company. We called Brothers and they worked us into the schedule and diagnosed the real problem in just over an hour. Steve Brothers made a special trip to install the needed part so we would not have to go another weekend without heat. G Wilson, MD

Review 11 (2022-06-10 - Rating: 5)
Mike was the tech that came out to repair my evaporated cooler. He was on time, courteous, listened to my concerns, and worked quickly. He thoroughly checked the unit and made sure it was cooling properly before he left. Mike was mindful of keeping his time frame within my budget. I’ve never experienced such a thorough and detailed technician. The office staff was also very courteous and helpful. The ladies answered the phone promptly and answered all of my questions. I will definitely call again as any need comes up.

Review 12 (2021-02-03 - Rating: 5)
We would highly recommend Brothers Electro to anyone! They installed a new furnace for us and we had nothing but a wonderful experience. They came out to assess the situation and got us on the schedule for an install quickly. They were friendly, professional, and helpful, walking us through the new system. They gave us a fair and reasonable estimate when other companies in town were higher. Use these guys!!

Review 13 (2024-01-22 - Rating: 5)
I had some issues with my mini split system. Jason and David came out and did a thorough job of diagnosing the problem and getting it fixed. They explained the process and were upfront about the cost which I appreciated.

Review 14 (2021-09-03 - Rating: 5)
I had a choice of Lennox suppliers/ installers in the Albuquerque area . I picked Brothers because they provided the best solution for my complete ac/furnace replacement . Vince Brothers , the owner , came out to perform the evaluation and quote … Vince was thorough and shared with me his reasoning and selections (3) to choose from . The install team of Jason and Dave performed quality work , and the lead , Jason , kept me informed 2-3 times per day over the 3 day effort , of the progress to date and the next steps . I found this very reassuring . Jason is a pro .I highly recommend Brothers for your AC needs

Review 15 (2017-12-14 - Rating: 5)
These guys are amazing. They came and assessed the situation promptly, produced an estimate for a range of options that gave us good choices for replacing our furnace at different price points, and got the job done quickly (and were so pleasant about it!)--a month before other companies were even available to come out. They helped keep all of us warm -- and the new furnace and repaired ductwork is such an improvement--so much quieter, more effective, and more efficient!!! No one wants to have to replace a furnace on the fly, but Im actually glad we did! Wish wed done this sooner!

Review 16 (2019-02-16 - Rating: 5)
Brothers management considered our concerns for a quieter HVAC system then quoted a system to best fit our needs which was reasonable compared to other quotes. At the time of installation, the team was timely, considerate of our home and addressed unexpected ventilation issues by adjusting the size of the AC compressor to better fit our home. We will be looking forward to continuing our relationship with Brothers for future needs and maintenance of our new system

Review 17 (2024-09-15 - Rating: 5)
After a very successful instillation of a new heating system approximately 3 years ago with Brothers Electro Mechanical, we decided this was the year to convert our swamp cooler to A/C. Brothers arrive when scheduled, they are respectful when in our home, their work is tip top, and their prices are fair.They also installed our new hot water heater. Great job!

Review 18 (2022-04-30 - Rating: 5)
Brothers electro mechanical replaced the entire heating and cooling systems in our house 3 years ago. They worked with us to figure out the best solution for us both in terms of performance and cost. Were very happy with our solution and our house is very comfortable year round.

Review 19 (2021-01-06 - Rating: 5)
We really just needed an estimate for removing ductwork in our attic. Were adding insulation and wanted any work done before that. Jason came out, on time, and climbed all over our attic to check what vents went where. We have an old solar system that doesnt work anymore. He was thorough and extremely patient explaining what everything was and didnt try to get us to remove ductwork that wasnt a problem.Jason then went through our house checking which vents went to the solar system so they could be blocked. He checked our AC and heating vents and made a few adjustments. After all that, he followed us outside to check those old solar panels!We are planning to have the old panels removed, disposed of, and the vents capped by Brothers. I have no doubt theyll do a great job!

Review 20 (2021-02-23 - Rating: 5)
Tried this company for a furnace repair for the first time. Chad came over and found the issue and fixed pretty quickly but also found a bunch of things that were not found by the service tech of a different company just a year before. He fixed all the issues and checked my upstairs furnace to make sure those issues were not happening there. I am now a lifetime customer of Brothers Electro Mechanical.

Review 21 (2019-03-22 - Rating: 5)
Brothers came out to our home within two hours of us calling. Jason and Chad were perfect professionals and solved our problem quickly. They went over the issue, what they had done, and the charges. I was very impressed with them and will definitely be calling the company again.

Review 22 (2020-10-28 - Rating: 5)
Great experience! Chad did an outstanding job. He was professional, polite, and extremely knowledgeable. His patience and expertise gave me confidence in his work. I highly recommend Brothers! I trust them. And I appreciate them.

Review 23 (2017-10-30 - Rating: 5)
These guys are the one stop shop for all your HVAC needs! Service with a smile! Get a tankless hot water heater today! It is the best investment I have ever made in my house. It was installed on time and on budget. Love you guys!

Review 24 (2014-01-02 - Rating: 5)
Heater stopped working this morning, turned out to be a cracked igniter. Brothers had a tech out within an hour of calling and he had the igniter replaced and heater running within half an hour. Fair price and good work! Highly recommended.

Review 25 (2022-04-22 - Rating: 5)
Very professional and very personable, and very efficient. They installed a heating and cooling system for us in 2007 and have done the maintenance every ear. Well worth the cost. Highly recommend.

Review 26 (2021-04-09 - Rating: 5)
Fast service and quality work. I cant say its cheap, but as the old saying goes Pick two: quality, speed, or affordability.

Review 27 (2024-04-10 - Rating: 5)
I have been working with this company since 2014. They are very professional very reasonable in price and I couldn’t recommend a better HVAC company in Albuquerque

Review 28 (2021-01-14 - Rating: 5)
Jason was professional, thorough and on time. He explained to me in detail what the problems where and how he corrected them. I absolutely recommend these guys!

Review 29 (2023-11-07 - Rating: 5)
They were very responsive, we’re here promptly. Jason was incredibly, very knowledgeable and explained everything completely. Went to get a special part , came right back and finished the job.Highly recommend!

Review 30 (2020-09-09 - Rating: 5)
They are the greatest on time professional and very friendly and good prices if you need someone they are the ones to get I will use them again and so will my Daughter

Review 31 (2021-09-23 - Rating: 5)
Great team, very professional. Good communication and follow through. Recommended and will continue to use them as needed

Review 32 (2024-01-28 - Rating: 5)
Fixed our ecobee with no issues quick!

Review 33 (2023-05-30 - Rating: 5)
I wanted to leave a WELL deserved five star review! Firstly, I have never used a HVAC company before at my residence, Ive only had family members come help me turn on my ac for the summertime. BOY WAS I MISSING OUT! My house has NEVER been colder! Before using Brothers services ,I had to supplement with a window unit in my upstairs bedroom just to survive the summertime, I dont even need it now! Brothers has a lifelong customer in me moving forward..Mike the technician did an outstanding job! I would recommend this company to anyone!! Im going to use them for all my heating and cooling needs moving foward no doubt about it

Review 34 (2022-11-15 - Rating: 5)
Excellent job replacing induction blower motor. Vacuumed furnace and adjusted gas pressure to altitude recommended. Price was very low for the work their technicians did.They have our business forever.

Review 35 (2020-06-19 - Rating: 5)
Extremely knowledgeable and honest. Technicians very respectful and professional- wore masks at all times (important at the time this is being written). Thank you Vince and Steve! We love our new mini splits!!

Review 36 (2013-05-29 - Rating: 5)
Excellent service! Vince Brother came out on short notice and fixed my refrigerated air unit. He was straight forward and charged a fair price.I will definitely use and recommend this company again.

Review 37 (2021-05-15 - Rating: 4)
Jason and David were friendly and experienced. They shut down my furnaces and started my cooler with ease. Many thanks to Brothers Electro Mechanical

Review 38 (2019-02-11 - Rating: 5)
I am not normally one who writes reviews of businesses but this one deserves an exception. Locally owned and operated, Brothers Electro Mechanical really came through for our familys heating unit in a professional, diligent, and extremely responsive manner. By way of background, we have a fairly new (and extremely-sensitive) Trane Heating unit that has had issues for a couple of years since we moved into our home. It finally starting having major issues when the cold snap hit this year and we called Brothers to come out and service the unit at a time when every heating unit in Albuquerque was having issues. Vince and his team promptly came out to troubleshoot what turned out to be a firmware issue that required replacement of the Board. In doing so, Vince and his team came out after normal business hours, on weekends, and were extremely responsive at a very busy time for the heating and cooling industry. The good news: after their meticulous troubleshooting efforts, it works great now without a hitch. The great news: they provide a great service at a fair price and could not have been any more gracious and responsive along the way!!!! If I could give these guys ten stars I would!!!!!!! Thank you guys!!!! - Jim Wilkey

Review 39 (2019-07-20 - Rating: 5)
Brothers installed a new Lennox hvac system in January and we were very pleased. They spent a good deal of time figuring out our best option and at a fair price. We were pleased enough that we had them come back and install an additional unit in an unconditioned space. Again, the plan was thorough, the price fair and the installation well executed. As a bonus, Erin helped us get a nice rebate from PNM. They have earned our best regards.

Review 40 (2012-11-10 - Rating: 5)
The guy from Brothers made it out on pretty short notice when my furnace wouldnt come on, problem with the gas valve. I have a very old furnace and it was an intermittent electrical problem, which can be a pain to figure out. The guy was sharp and nailed it in an hour, total bill, under $100. Nice job guys!

Review 41 (2018-03-02 - Rating: 5)
Seriously we have been without a heater for over a week now. I was dealing with Affordable Sercive in Rio Rancho only because they are located down the road and they left us without heat for a week on the coldest days!! I am 8months pregnant and have a toddler. After all this stress I got ahold of Brothers business information and they overnighted the part needed and in less then 24 hours are coming to fix my heater!! So far THE best HVAC company in NM!! They cared about my situation and expedited the process!! Thank you!!!!!