A-1 Plumbing & Drain

Located in Albuquerque, New Mexico

Address: 7016 2nd St NW Ste C, Albuquerque, NM 87107, United States

Phone: +1 505-343-1030

Rating: 4

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Comments

Review 1 (2024-06-26 - Rating: 5)
So I have been having a sewer septic problem and had A1 plumbing come out several times to help and did a fantastic job. Finally, we got to the point where we needed to do some septic work and some digging and some reconstruction. These guys were highly committed on solving the problem and we’re experts they made all repairs of a radiant floor and found out that there was actually a fitting inside of the sewer system and were able to solve the problem and they had doug meticulously through some tile and cement and did a great job. Highly recommend these guys without any reservation.

Review 2 (2024-05-24 - Rating: 5)
Richard is my hero! Just weeks short of going on sewer service, our septic pump died. We were quoted as much as $1200 to replace the pump. A1 had installed the pump in 2018 and quoted approx $750 to replace. Richard the plumber went and got us an even cheaper model he trusted more to fix us up. I could not be more pleased with the caring and professionalism they have shown in the 19 years we have been doing business with them.

Review 3 (2024-04-13 - Rating: 5)
Had a plumber come yesterday and they charged me $200 just to tell me they couldnt unclog my kitchen sink. A-1 came today and in 20 minutes had my sink unclogged and charged me less than the previous days plumber. Great customer service and very professional as well.

Review 4 (2024-11-19 - Rating: 5)
Expert knowledge, careful service, fast and diligent work. Grateful they were available. I highly recommend A1.

Review 5 (2023-10-12 - Rating: 5)
Came home from weekend trip to find my plumbing system had backed up.. What a mess!! I contacted A-1 & was able to get service same day. The tech was very knowledgeable about my place, having serviced it in previous years. I had recently purchased the property.. The information was great info to have.. he explained in detail the process of correction and took care of the problem.. whew saved my day..!! Sorry i dont remember techs name.. He was professional and pleasant, & very knowledgeable about the plumbing systems.. Thank you!!

Review 6 (2023-08-07 - Rating: 5)
I have had great experiences with this company for the last 3 years. I have had small jobs and big projects done. The small projects are done well, with quick turnaround time, and communication usually goes well. Communication is a little more broken up for big jobs, but not enough that I would knock a star. They do quality work and the technicians are always nice and helpful. I will continue to use them.

Review 7 (2022-09-12 - Rating: 5)
Otto and Dave were really great to work with!We had a french drain installed by A-1 in July of 2020. During the installation they inadvertently damaged our main line and we didnt know it until Sept. of 2022. It turns out that a tooth from the excavator punctured the top of the main line and it took that long for something to get caught on it, but it eventually backed up into the house. Once we discovered what the issue was, I called about having it serviced under warranty. Dave came out to assess the situation and when he saw the video he immediately owned the situation and said... Yup, looks like we accidentally caught the pipe! They had it repaired and we were back up and running within 2 days of the initial conversation. I really appreciate their honesty and commitment to getting the job done right, two qualities which feel harder to come by these days.Everything is working great again!I can assure you well be coming back for any of our future plumbing needs!Thanks A-1!

Review 8 (2023-12-28 - Rating: 5)
I schedule various jobs with A-1 he came out when he said he would and finished the entire job in one day. I would totally recommend him to anyone. I plan on having him do more work for me in the future. First time I had such a great job done. Thank you

Review 9 (2024-06-05 - Rating: 5)
These guys are the best. They now know how to be flexible with their charges based on the situation. They have experienced workers that are efficient and care about fairness.

Review 10 (2021-02-22 - Rating: 5)
I highly recommend A-1 Plumbing. We have been experiencing major problems with the plumbing at our business for the past six months and have had another local well known plumbing company come out and attempt to correct the situation. Unfortunately, they would just come out and do a quick fix and charge their fee. Ernest with A-1 came out and worked very hard to find the problem. He was amazing! We also had to call him out today to fix a problem at a rental home. It took him a few minutes to fix the problem. Great job, Ernest! We definitely will use A-1 for all of our future plumbing needs. Blessings to you all!

Review 11 (2021-06-06 - Rating: 5)
Patty( Pattie) was extremely professional and sweet on the phone. I called because our sewer alarm went off , and they scheduled a technician for me to make sure there wasn’t any other issues than from having it pumped. Ernest M was very professional, personable, honest , and thorough with his work. If it wasn’t for Ernest M we wouldn’t of known where our sewer clean out line is, which, he helped get it schedule to get it found on our property.I also like that they work with American pumping and the service technician Damon that came out to pump our tank was in communication with Ernest M.I highly recommend this company and would use them for all my septic needs of repair.

Review 12 (2023-03-23 - Rating: 5)
Great service quick response Highly Recommend them. I cant remember the young mans name,but he was quick and professional. On a very snowy day didnt effect him a bit. He passed his snake several times to make sure he cleared everything.Great Job!!!

Review 13 (2018-03-24 - Rating: 5)
Joe and Robert are awesome! Cleared the main line to my house within an hour. They were honest and didnt try to upsell anything. Dependable, honest and reliable and extremely knowledgeable. They dont charge extra for Saturdays! These guys should be your 1st call.Thank you so much A1!

Review 14 (2021-09-17 - Rating: 5)
Keegan &Ty really took their time finding & fixing the drain issue my husband & I were very pleased and would highly recommend them. They also remembered my husband veterans discount. Great job at a fair price. How refreshing.

Review 15 (2019-08-01 - Rating: 5)
This place is ¡¡¡AMAZING!!! We recently became homeowners and the 3rd day of us being in the house, our toilet clogged up and poop flowed into our tub. Joe came at 8pm unclogged it within minutes and did us the favor of unclogging the one for our washing machine as well. He was so nice, attentive and really knew what he was doing. Joe literally saved our lives, cant go wrong calling A-1

Review 16 (2020-12-20 - Rating: 5)
Fantastic company they got out to the property and one day to snake the lines when I talked to six other plumbers were weeks out. The tech Keegan was fantastic ,clean, courteous, and covid safe we did a great job at a very reasonable price!

Review 17 (2021-08-20 - Rating: 5)
A1 Awesome!! EXCELLENT service and leak detection!! Turned out my yard and lines were fine. He found the problem of my flooded yard was from the neighbors broken irrigation for at least the last 4 months. AMAZING!! Highly recommend!!

Review 18 (2024-04-07 - Rating: 5)
Great job. Nick was very professional, knowledgeable and friendly. Got the job done quickly and knew what he was doing.

Review 19 (2019-10-12 - Rating: 5)
Earnest did an excellent job! We have had tlc and roto rooter out here and they insisted that we only had one clear out and had to get on the roof. Earnest found the other clear out in 2 seconds and saved us some money. Way to go A-1 you saved the day. At a fraction of the cost too! Highly recommended!

Review 20 (2021-02-28 - Rating: 5)
Called with an issue at my parents home, and they were able to schedule it the same afternoon. Nick showed up and worked very hard and got them taken care of. Great people willing to take care of the customer.

Review 21 (2020-02-21 - Rating: 5)
Reliable to come ASAP when there is an issue. If my issue came back right away or wasnt fixed correctly, they always came back ASAP and fixed it the second time at no cost. Ive always been treated well by them. Definitely recommend.

Review 22 (2020-11-15 - Rating: 5)
As a landlord I have to call plumbers often. I have used A1 multiple times from snakes to major plumbing repairs. They show up on time and take care of the situation in a timely and professional manner. I will be using then again in the future.

Review 23 (2020-07-21 - Rating: 5)
Categorically a great resource for people looking for these types of services. Steve is arguable one of the most competent, accommodating, hard working people I know. I would use them for every house, every time if I could.

Review 24 (2020-12-01 - Rating: 5)
Keegan came out and went to work. Less than 120 who can complain. I had two employees working on it for a few hours with no results. Next time i know who to call

Review 25 (2022-06-05 - Rating: 5)
Fantastic!!! They understood it was an emergency and came out that evening!! They even fixed the clogged!! Going to fire my other company and hire them!

Review 26 (2024-02-10 - Rating: 5)
Amazing company! Thank you Nick for coming out and solving our backed up sewer line problem. Professional and friendly. It was fun talking to Nick and getting to know him while he was working. He speaks very highly of His employer. Happy technicians make happy customers. Thank you again.

Review 27 (2021-02-09 - Rating: 5)
Wow! Talk about turning a nasty situation into a good one! Friendly, Professional and they did the job right! And I was even offered a senior discount. Thank you!

Review 28 (2023-08-31 - Rating: 5)
Like always.... they have wonderful workers and do a great job. Thank you

Review 29 (2021-03-11 - Rating: 5)
Very professional and clean. Any messes made were cleaned up and they were very personable as well. Nick was great!!

Review 30 (2021-10-04 - Rating: 5)
Best in business no comparison. Everyone else has prices x2 or 3. They dont give up either

Review 31 (2023-01-27 - Rating: 5)
Our building long in age.And A-1 plumbing best in City by far

Review 32 (2022-12-13 - Rating: 5)
The guys were absolutely amazing. We had a shower drain backing up. They found it with minimal wall cutting. Even the hole was nicely done with an access panel for future easy access. The guys were polite and clean. Definitely the best plumbers weve ever had.

Review 33 (2023-02-25 - Rating: 4)
Had same day appointment. A call to say they would be late would have been great but I had to call to find out. When they called to say on the way, it was another 45 minutes till arrival. Work was done quickly and tech was polite.

Review 34 (2022-08-17 - Rating: 5)
A-1 Plumbing is top notch...we had been experiencing an intermittent sewer smell at our house over the past couple weeks. On 3 different occasions we thought we had fixed/found the problem, as the smell would disappear for 2 days. Then it would come back. A different company came to the house last week to do a smoke test to detect where there might be a leak. Lets just say that appointment was a waste of time. I first called A-1 to have our main drain cleaned, just in case that was the issue. Matt was great...punctual, friendly, polite, he encouraged my questions, even made some suggestions re: our sewer smell. Briefly my husband considered doing the smoke test himself, to save money, but we decided to have A-1 do it. First, their price was considerably less than other places I called (bonus!). I requested Matt, so he and his co-worker (I dont recall his name, started with a K) arrived on time and proceeded to do the smoke test. Fortunately the leak was detected immediately and it was in the attic crawl space, not anywhere inside the house, which was our biggest concern. The 2 guys fixed the leak then performed another smoke test to be sure the problem was resolved. Patty, in the office, was friendly and polite as well. Actually, everyone I spoke to on the phone was nice. I wouldnt hesitate to recommend A-1 to anyone whos having plumbing issues. Were incredibly relieved to have the sewer smell resolved. Thank you, A-1.

Review 35 (2023-02-26 - Rating: 5)
Great job. Came after hours. Friendly and knowledgeable.

Review 36 (2022-02-25 - Rating: 5)
Outstanding. The sewer drain technician was hardworking, determined & focused on clearing my drain promptly, as to not incur additional time charges to the invoice. Much appreciated.

Review 37 (2023-01-28 - Rating: 5)
Professional great crew and meticulously fix everything

Review 38 (2023-04-01 - Rating: 5)
Tech was awesome and service was great.

Review 39 (2019-08-07 - Rating: 5)
Jerry came out and took care of the water heater issue.. quickly and professional!! Could not be happier!! Great service and great price!!!