Casco Plumbing And Well Pump Service

Photo of Casco Plumbing And Well Pump Service

Located in Winchester, Virginia

Address: 43 W Jubal Early Dr, Winchester, VA 22601, United States

Phone: +1 540-554-1938

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Repair services
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Gas installation service
  • Gasfitter
  • Repair service
  • Water filter supplier
  • Water pump supplier
  • Water purification company
  • Water softening equipment supplier

Photos

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Comments

  • Review 1 (2024-10-28 - Rating: 4)

    Installation of water softener and reworked some pipes to cover the water heater. Overall happy with the work they did, and their willingness to adjust their plans to accommodate my expectations. I would suggest some additional communication during the estimate process to ensure greater agreement between our intentions and expectations with the plumber’s plans (such as how the pipes are run), but otherwise were willing to work with me when I made suggestions about how I’d like it to be done.

  • Review 2 (2024-07-03 - Rating: 5)

    Justin and Cory installed a backup battery system for my sump pump. They were very nice and professional. They took the time to explain the process and gave me an overview of how everything works once the job was completed. It was a fairly expensive job, but you get what you pay for and they did great work! I would recommend their service to anyone in the area.

  • Review 3 (2024-12-04 - Rating: 5)

    Very nice and professional duo. Got a new water heater installed same day with no issues. Will definitely be calling again for any future plumbing issues.

  • Review 4 (2024-01-13 - Rating: 5)

    After receiving a shockingly high water bill, my husband and I recently discovered a significant water leak on our property. From the moment we contacted them, the team at Casco Plumbing displayed professionalism, courtesy, and efficiency. The technicians who worked on our project were skilled, personable, and hardworking. Their dedication to resolving our plumbing issue was evident throughout the entire process.One standout individual was Manager, Duane, who went above and beyond to make our experience as smooth as possible and ensure that we understood the nuances of a job like this. Understandably, the nature of an underground leak can present uncertainties, making it challenging to provide an exact quote up front. However, Duanes proactive approach and commitment to customer satisfaction shone through. As the situation evolved into a worst-case scenario, he graciously adjusted the final invoice to ensure it remained within the initially discussed price range. This level of transparency and customer care is commendable.Despite the unforeseen challenges and additional work required, Cascos final quote still beat the other two quotes we received by over $1,000. I also appreciate that they offer a 5% discount for posting a Google review with photo. Dealing with a crisis like an unexpected plumbing disaster can come with a significant price tag, and even a 5% discount can amount to hundreds of dollars saved.Overall, Casco Plumbing approached our situation with a sense of urgency and dedication that exceeded our expectations. Their combination of technical expertise, transparent communication, and fair pricing makes them a standout choice for anyone facing plumbing challenges. I wholeheartedly recommend Casco Plumbing to anyone in need of reliable and trustworthy plumbing services.

  • Review 5 (2024-12-10 - Rating: 5)

    Huge thanks to Sean at Casco for fixing my drain pipe in a couple of hours and much more easily than another plumber estimated. He was friendly, cleaned up after himself and did a great job. HIGHLY recommend!!! A+++

  • Review 6 (2024-08-15 - Rating: 5)

    Our technicians, Jimmy and John, were timely, communicative and did a great job on installing our water softener! Highly recommend for quality of service and professionalism.

  • Review 7 (2024-06-04 - Rating: 5)

    I have had Casco Plumbing out here now for several major repairs. They are five star all the way! Joey was out Today and replaced my mother’s hot water tank and ours. He did a wonderful job. Very Professional. The office staff is so pleasant. They go out of their way to accommodate us because my mother is Elderly and we have to work around her schedule. I will always recommend them to everyone!

  • Review 8 (2024-12-26 - Rating: 5)

    Once again Casco Plumbing helped us--this time with a water heater during the holiday season when our old one failed. We have a years-long relationship with them. They were prompt, knowledgeable and their first idea was to repair if possible, then to replace if necessary. The plumbers were neat and clean and discussed everything with us

  • Review 9 (2024-12-21 - Rating: 5)

    We recently purchased an older home in Martinsburg WV. During our first heavy rain in December, we experienced the terror of sewer backflow coming into our downstairs bathroom. With a 9 day old newborn in the house, and the nearest family members living out of state, we anxiously started searching for a professional with immediate availability (NOT easy to find in this area, and especially this time of year).Jimmy from Casco came out through crummy weather & pre-holiday traffic on the same day. He was professional, polite, and expeditious with his inspection and proposed work. When the line couldnt be snaked out, he moved on to a partial dig to search for a break, which led to finding the old line buried in concrete. Jimmy didnt flinch at the nightmare and quickly arranged for the right equipment to be delivered, as well as getting municipal utility workers out to clear and inspect their end of the line.Turns out that there was a hole near the connection to the city line around the sidewalk/street that had roots growing through a bunch of the pipe. Apparently this issue of blockage & backflow had been going on for years and years, them having to clear the same line several times for the previous homeowner.Jimmy was awesome from start to finish, and was great at escalating the scope of work as needed without proposing anything unnecessary. Although its a rough experience having to pay out of pocket for something that should have been fixed properly years ago by the city or previous owner, we couldnt be happier with Casco & their awesome dude Jimmy (and his apprentice too). They saved us!

  • Review 10 (2024-10-16 - Rating: 5)

    We discovered that we had a leak under the kitchen sink while cleaning it out. Called and luckily got a same day appointment. Justin came out and after looking over the piping gave us options on how to proceed. While fixing everything he was very courteous, made small talk and gave us recommendations on products to use and what to look for in the future. I would highly recommend Casco Plumbing and Justin to anyone.

  • Review 11 (2023-09-14 - Rating: 5)

    Was having water issues and called a company after hours. I was assured I would receive a call first thing the next morning. Never heard from them so I reached out to Casco. They had a technician, Shawn, out the next day. He was timely and diagnosed the problem, bad well pump or out of water but leaned towards the pump. Also fixed a leaking grinding pump in our downstairs bathroom that was causing a smell. They sent Jimmy out next with a days delay due to a family emergency. I had to reach out when no one was showing up to learn that, my only complaint and I’m sure they were reworking schedules, but we had some water so wasn’t a big deal. When he came the next day, he was professional and efficient completing the replacement of the well pump. We’ve got water back so far and all seems to be fixed to satisfaction!

  • Review 12 (2024-11-05 - Rating: 5)

    Jimmy did a great job. He was very courteous and quick and cleaned up and did an excellent job!

  • Review 13 (2024-08-30 - Rating: 5)

    Our adventure started with a leaky/clogged sink, and ended with almost a whole redo.Jim was the absolute best.1. Trustworthy and honest. When he came to us, he came with pictures. Showed us what was wrong and why it was wrong, and explained how he was going to fix it. Never once did we feel like he was pulling a Jiffy lube to line his pockets.2. Hard at work. This man did a 10k job almost entirely alone. I have no idea how. I could tell some days that Jim was absolutely wiped out, and yet he always showed up bright and early for more. One night was here until almost midnight so we had water when we woke up. I insisted that he take a break and come in late yhe next day. He still showed up bright and early.3. A good time. This repair has been incredibly stressful. Especially on my mother. Jim kept my moms spirits up even when I could tell he was tapped out. I cant tell you how many times i heard them laughing from across the house. And that was more important to me than he knew. This guy was a RIOT. Kept us smiling and laughing.If you go Casco, make sure you try and request Jim. You will not regret It

  • Review 14 (2024-08-08 - Rating: 5)

    Once again, fast response and great service. Jim did a great job replacing a broken hose bib for us. Thanks Casco for the many years of service!

  • Review 15 (2024-09-02 - Rating: 5)

    Jim came and assessed our low water pressure and installed a pressure switch. He was very professional and explained every thing as he went along. As it turned out we had two issues and Jim had to hand our case over to Jimmy Moore for a whole new well pump the next day. Jimmy and his assistant Korey did a great job. Again they were super professional and explained things as they went along. Jimmy even answered my follow up questions after the job was done that evening. Everything works great and we couldnt be happier. Thank you Jim and Jimmy!

  • Review 16 (2023-11-30 - Rating: 5)

    Our water stopped running today.After calling Casco Plumbing & Well Pump Services, Jimmy and Justin showed up after finishing the job they were on. They checked things out under the house then checked the pump. Unfortunately, the pump had burnt up. It was there when we moved in in 2016. They pulled out the old pump in short order, assessed our need, ran out for parts, and worked into the dark swapping out the pump.They were conscientious about our homes interior, friendly, and efficient in their work.Thank you guys

  • Review 17 (2023-11-25 - Rating: 5)

    Jimmy came out on a holiday weekend to fix a clogged drain that didnt allow us to use any water in the house. He arrived promptly during the service window and worked through many options before diagnosing the problem. Id highly recommend his and Cascos service.

  • Review 18 (2023-08-30 - Rating: 5)

    Shawn and Jimmy are both very professional. Shawn answered all of our questions and educated us on everything we needed to learn for our home plumbing system. He was very detailed and provided us with helpful advice. They fixed our clogged drain at our basement walkout. Thank you both! We will definitely reach out again and engage their services in the future.

  • Review 19 (2024-11-04 - Rating: 5)

    We were very pleased with the services provided by Jimmy Moore today. He answered all of our questions, fixed some plumbing issues, offered some good advice, and was always professional and respectful. Now we have his card and some refrigerator magnets for future reference. Thank you.

  • Review 20 (2024-08-23 - Rating: 5)

    ⭐️⭐️⭐️⭐️⭐️I cant recommend Casco Plumbing and Well Pump Services highly enough! When we discovered a leak in our well in Clear Brook, Jimmy Moore came to the rescue. He responded immediately and scheduled a repair appointment as soon as possible. Jimmy was not only prompt and professional, but he also demonstrated an expert level of knowledge and problem-solving skills that put our minds at ease. The entire experience was seamless, and its clear that Jimmy is a true professional in his field. If youre in need of plumbing or well services, look no further than Casco Plumbing and Well Pump Services!

  • Review 21 (2023-12-22 - Rating: 5)

    Casco is working hard to get my well replaced by Christmas which I really appreciate. Also in the first diagnosis I am grateful they tried hard to be absolutely sure it wasn’t something minor. They are very professional, I got many quotes but some companies didn’t spell out the exact charges so who knows what I would end up paying (I hate that). Casco made it very clear.

  • Review 22 (2024-09-15 - Rating: 5)

    I highly recommend Casco Plumbing. From the call to the office, to Shawn the plumber coming the same day to fix our water well problem. Shawn went above and beyond to fix the problem. He made sure we had water before he left. He was courteous and polite with a great sense of humor. Cant thank this company or Shawn enough.

  • Review 23 (2024-05-21 - Rating: 5)

    We’ve used Casco for several years now, always pleased by their service. Professional workers, happy to explain what needs to be done, and fair prices. Highly recommend.

  • Review 24 (2024-10-09 - Rating: 5)

    Had my water softener/ filter serviced. The Casco team always does a very professional & quality job......, had a second job done Oct 2024, installed a kitchen sink, faucet, disposal. They did a great job... on time, professional, quality work

  • Review 25 (2024-08-27 - Rating: 5)

    Duane and helper arrived here 5 hours after they recieved my call about water outage to access and they discovered it was the pump. The next morning Jimmy and his helper Cody arrived 1st thing to measure well ( about 260ft deep ) and determine what size pump to use . Recommended for us to replace the bad 1/2 hp pump to 1 hp since we had added a uphill water source which we happily agreed with .They went to get parts and returned to finish the job by 1:30 pm.All involved were easy and pleasant to talk too.

  • Review 26 (2023-12-18 - Rating: 5)

    Casco plumbing and was very helpful and professional through setting up the appointment and communicating. The plumber Deandre, was very timely, personable and knowledgeable and we were able to diagnose the most likely source of the leak. I would recommend their service to anyone.

  • Review 27 (2024-08-11 - Rating: 5)

    Josh came out on Saturday 8/10/24 and assessed the problem right away.He found out our well pump was not working. He explained the cost and ordered a new well pump. After the part arrived he hooked everything up and had water flowing soon after. He did an excellent job. Very professional young man.

  • Review 28 (2024-01-05 - Rating: 5)

    DAndre with Casco Plumbing came out today to help us diagnose a problem with our water heater. We had water leaking out of the temperature and pressure release valve and knew that all the hard water in our area had likely caused a problem with our water heater...plus it had never been serviced before we lived here. We really hoped (with all our fingers and toes crossed) our water heater could be salvaged once serviced by Casco Plumbing. Casco customer service called and texted ahead to let us know when our service technician would be arriving.Once here, DAndre worked through the multiple steps to diagnose the problem and explained what he was seeing to us along the way. He was extremely professional and courteous as he diligently worked on our system. Ultimately the problem was resolved, our water heater was serviced and spared, and we are very happy with the service we received. Thank you DAndre and Casco Plumbing!!

  • Review 29 (2024-08-14 - Rating: 5)

    Jim was very professional and solved my sump pump issue quickly and efficiently. He was courteous and knowledgeable and I felt totally at ease during the work. I highly recommend CASCO and Jim to anyone needing plumbing work.

  • Review 30 (2024-06-04 - Rating: 5)

    Jimmy and Cory came out to inspect my hot water heater, and were very courteous, professional, and patient with my questions. They serviced my existing water heater and gave me detailed options to choose from for upgrade or replacements. Jimmy explained in detail the issues that he identified, and provided me with pictures to help visualize the situation. Overall a great service and will be happy to have Casco back when I’m ready to move forward with an upgrade.

  • Review 31 (2024-07-12 - Rating: 5)

    Updated review: Jim assisted us with two projects, running a gas line for a new stove and installing a water pressure valve. He was very friendly kind and professional. He made himself available to answer questions and didnt hesitate to come back out if there was an issue. He was a pleasure to work with.

  • Review 32 (2023-09-08 - Rating: 5)

    Have used Casco for a few years now and they are always dependable and do a great job. Shawn was out fixing a leaking pipe for us today and did a great job. I will never use anyone else for my plumbing needs.

  • Review 33 (2024-07-09 - Rating: 5)

    7/9/2024 - With every plumbing issue, I call Casco because they are the BEST! Jim and his assistant were here to tackle a Toliet issue. They were professional, pleasant and did the job quickly and efficiently. Cost was reasonable. Jim deserves five gold stars!

  • Review 34 (2024-07-16 - Rating: 5)

    I called Casco Plumbing on July 15 for a pressure vessel that was not working properly. They were able to come out on July 16 and replace the well pressure switch and gauge in a short amount of time and now we are back up and running. Thank you to Duane and tech guy who were efficient and nice to talk too. We will be calling Casco for any future plumbing needs.

  • Review 35 (2024-01-05 - Rating: 5)

    My husband and I were thrilled with DeAndre, he was professional, helpful, and knowledgeable. He had an extensive knowledge about plumbing in 100 year old houses. He was quickly able to identify the issue with clogs in our sink and tub and remove problematic corroded iron piping with efficiency and minimal damage to our ceiling. He also provided helpful advice about future home renovation projects for our bathroom.

  • Review 36 (2024-02-29 - Rating: 5)

    RJ came out and gave our old system a thorough exam - told us that one element was out completely and the second was near the end of its life. Our water heater is 8 years old and we have very hard water. He was very patient, even though he ran into some problems that were beyond his control. He was able to resolve everything quickly and gave us work that met our expectations.

  • Review 37 (2024-07-08 - Rating: 5)

    Despite several ups and downs during the extremely long process due to a rental property and an unsure landlord, Jim was patient and extremely helpful. When it was time for installation of the water heater, he brought Cory who helped and between the two of them the installation was smooth. They were both very polite and I would 100% recommend to friends and family.

  • Review 38 (2024-10-29 - Rating: 5)

    Justin came out to address an on going problem we have. He took the time to explain what was happening, why it was happening and the steps needed to fix it. I felt like we were in great hands and now I have peace of mind which, in my opinion is priceless.

  • Review 39 (2024-07-02 - Rating: 5)

    We had Jimmy Moore come out and replace our well pump, relocate and replace our pressure tank. He and his assistant came out on Friday, estimated the job and Jimmy returned on Monday and totally completed everything. Jimmy definitely knows his job and works extremely hard. Everyone with Casco Plumbing has been very courteous and seemingly dedicated to taking care of our problem. I highly recommend them for any plumbing need.

  • Review 40 (2024-10-14 - Rating: 5)

    Their tech Jimmy and the owner Casey went ubove and beyond today, and I cant thank them enough for the work and what the did for us!!!! I will always be grateful for youNeed just work or whole water systems, call Casco Plumbing!!!!!!!!!!Hopefully they will send you Jimmy to take care of your problem!!!!

  • Review 41 (2023-08-17 - Rating: 5)

    Do love this company. Sadly this time around they were out to replace the water heater they put in in march of 2022 seem the water heater was bad. So like the first time they came for one thing water heater was bad promptly pulled one from the wharehouse and installed in a day. Again out to check a lkeak from previous work after a year and 4 months. Water heater bad leaking where it shouldnt pulled new water heater installed same day. This companies great they even got out here today instead of tomorrow with missing a worker today. Love these folks. The technicians always been polite respectful and courteous. Good job Shawn keep up the great quality.Sincerely,Michael Hawthorne

  • Review 42 (2017-09-21 - Rating: 4)

    Nov 2016 - Water heater replaced after it quit working reliably - warm-to-hot water, then soon went to cold: Reasonable appointment date. Plumber arrived actually earlier than appointed. Gave all repair options, including replacement at a decent price, but was professional and did not pressure us to replace with a new one, did repair job in great time.Sep 2017: water leak coming from toilet. I did a lot of advance work to help shorten our decision cycle (repair vs. replace - asked about cost to replace, then notified them ahead of time want to replace instead of repair, and to make sure they loaded desired part- replacement toilet- in truck before arrival). Plumber did come during appointed time interval, but towards the end. After repair, still got sticker shock: their policies, procedures, and software do not allow them to give actual quote for work we want done until the technician is actually on premises and looked at our situation. In this case, the ballpark estimate was 25% off from the actual job cost, which had been updated almost 20 months ago but not available to their office when I called to try and decide what I wanted to do. They did not do anything wrong, but I was still unpleasantly surprised after the process they followed. Other than the sticker shock, the work was done fine.

  • Review 43 (2024-10-07 - Rating: 5)

    Everyone, from Samantha in the office, to the guys whove come out to help us, we cannot express our thanks enough for the professionalism, kindness, education, suggestions and patience with our plumbing challenges. We recommend you highly and appreciate all of you.

  • Review 44 (2024-07-10 - Rating: 5)

    We received same day service for a water pressure issue. Mr. Moore arrived during the time frame given. He was very thorough and knowledgeable. He explained and corrected the problem quickly and at a reasonable cost.

  • Review 45 (2024-01-10 - Rating: 5)

    Deandre was super helpful! Fast and efficient & very friendly. Able to fix the leak under the sink no problem. Absolutely recommend !

  • Review 46 (2024-04-17 - Rating: 5)

    Update:It has been several years since I started working with this company and they are fantastic. As usual the technicians were professional, friendly, and efficient. Joe and D’Andre were an absolute pleasure!Not only were they able to come out within 24 hours but they also were extremely polite over the phone and accommodating. Matt was my technician and he did an absolutely amazing job. He explained everything to me very clearly and offered me several options. At no point did I feel pressured and would 100% recommend this company to anyone in need of plumbing assistance.

  • Review 47 (2024-06-25 - Rating: 5)

    Justin was very good and helpful to work with. He explained everything. I would recommend this company to anyone with plumbing issues

  • Review 48 (2023-09-12 - Rating: 5)

    If your child drops a play doh lid down the toilet don’t flip your lid - call Casco! Jason, our plumber, was professional, courteous and great at his job. Very happy with the result!

  • Review 49 (2024-05-31 - Rating: 5)

    Had a plumbing emergency and Casco was able to get me in right away. Sean was my technician and he was super knowledgeable, helpful, and didn’t try to down-talk or upsell me. I really appreciate the smooth experience.

  • Review 50 (2023-09-15 - Rating: 5)

    Duane and Jimmie are so professional and responsive. They took the time to explain ever step of the process and billing. Really grateful for their services and support. Will recommend to others and hire for my plumbing needs. Thank you!

  • Review 51 (2022-11-10 - Rating: 5)

    Casco plumbing Guys we’re awesome!! Very professional and they did a great job. They put in a water softening system for me today not only did they sweeep my kitchen after they were done with the job but they even took the time to explain everything to me.I will be calling you guys for any plumbing needs . Thank you!The Eiler’s!

  • Review 52 (2023-12-12 - Rating: 5)

    The technician did a great job installing our new faucets. He walked us through our different options. He worked professionally and proficiently.

  • Review 53 (2024-10-25 - Rating: 5)

    Jimmy did some work for us. He was patient, determined to get the job done and polite. It was a pleasure working with him.

  • Review 54 (2024-03-13 - Rating: 5)

    The full experience from scheduling to repair has been efficient, professional and friendly. RJ is knowledgeable and worked neatly throughout the various repairs we needed. I would call them again!

  • Review 55 (2024-06-03 - Rating: 5)

    My husband called Casco Plumbing this morning and they sent Jimmy and another guy out right away! After the disaster they found with our toilet and pipes they fixed it back to the way it should be! Thank you so very much for the kind and courteous people you send out and the timely manner it was fixed! Excellent job! Thank you!

  • Review 56 (2024-02-25 - Rating: 5)

    Casco did a very awesome job stayed late and finished till the job was done and customer was satisfied.

  • Review 57 (2024-10-23 - Rating: 5)

    Jimmy was great! I would love to have him change my water filter every three months. Jan.23rd would be perfect!

  • Review 58 (2024-05-13 - Rating: 5)

    Had them come to fix my water softener . Jimmy did an excellent job. He was very professional and efficient. I thought it would take all day but they had it done in about an hour and a half. Will definitely call this company again if I have any plumbing problems

  • Review 59 (2024-02-08 - Rating: 5)

    Would definitely recommend Casco plumbing to anyone! Wrote an email Tuesday night after business hours, they called me Wednesday morning and got me scheduled for the afternoon. D’Andre came out to unclog our main pipe for the house, turns out it ended up being a longer job than anticipated. But he was awesome! Super friendly, very knowledgeable, and very dedicated to get the job done, especially being under our cold wet crawl space for hours. Cant thank you guys enough!

  • Review 60 (2024-02-01 - Rating: 5)

    DeAndre arrived with a smile and asked about the problem we were having. After explaining about a possible water leak he immediately set out to find the problem. After explaining problem, repair procedure and cost he fixed the leak and left no mess behind. He was polite, knowledgeable and answered all of our questions.I appreciate his attention to detail and professionalism and would not hesitate to call Casco for any other plumbing concerns that may occur. Thank you so much for taking care of this for us. Marcia. HolmesPhotos sent by my daughter earlier.

  • Review 61 (2024-04-12 - Rating: 5)

    We have used Casco for plumbing emergencies and other work at our rentals and our home. They have been responsive and fairly priced every time. We had a well pump go out on Christmas night, and they had it replaced the next day. So grateful!

  • Review 62 (2023-10-18 - Rating: 5)

    Jason did a great job, making sure all the installation was done right, explaining everything needed, and on time. Would definitely use Casco again for any future work.

  • Review 63 (2024-07-03 - Rating: 5)

    Awesome experience watching Jim help us. He definitely knows his stuff and it was awesome to watch him work in person. Thank you so much Casco Plumbing.

  • Review 64 (2024-06-13 - Rating: 5)

    We contacted Casco plumbing for repairs! absolutely 5 stars!! !thank you very much Jimmy! he is a professional! he did everything very perfectly and efficiently!

  • Review 65 (2024-02-15 - Rating: 5)

    Our well pump went out. In less than 12 hours, Jimmy had it up and running again! Only being onsite for a couple of hours! He worked very fast and was very professional! Great prices and even helped plan for future issues! Cannot recommend them enough!

  • Review 66 (2024-05-02 - Rating: 5)

    Great experience, the company delivered as agreed and more. Ran into an issue replacing a water supply line however the company agreed to incur the additional cost.

  • Review 67 (2024-03-08 - Rating: 5)

    DAndre was super quick and got the job done quick! We would definitely recommend them to anyone who needs services!

  • Review 68 (2023-12-02 - Rating: 5)

    I had Casco Plumbing out to my house to service our two hot water heaters. All went well and Plumber Jimmy M was awesome. He took the time to explain what he needed to do and answered all my questions. I really appreciate the professional support we receive from Casco.

  • Review 69 (2024-03-08 - Rating: 5)

    Called Casco this week to unclog my sink. 2nd time I have used them (different issues each time). Richard came out on time, gave me a reasonable quote and fixed the issue right away. They are great to deal with and I will continue to use them for all my plumbing needs. Thanks!

  • Review 70 (2024-09-04 - Rating: 5)

    Great job Jimmy was fast courteous and got us taken care of

  • Review 71 (2024-07-15 - Rating: 5)

    Jimmy and crew were very professional and solved our problem. They were especially calm and patient working with some unfavorable broken parts in our home!

  • Review 72 (2024-09-28 - Rating: 5)

    Did a great job and was quick and informative during the job.

  • Review 73 (2024-06-03 - Rating: 5)

    Jimmy and his helper sorry I forgot your name did a outstanding job for us .I recommend Casco plumbing for your plumbing needs . Jimmy and his helper were very professional and helpful . We are very satisfied,they went above and beyond the call of dodo to get the job done thank you again for your same day I called it was fixed .so much stress relief

  • Review 74 (2024-01-08 - Rating: 5)

    They came to our rescue with lack of water pressure issues , discovered well pump was bad , then we had septic clogs and line repair to septic . ALL good, timely professional problem solving .Would highly recommend !

  • Review 75 (2024-01-31 - Rating: 5)

    I have hot water again thanks to Jimmy and Casco Plumbing! Thank you for the quick service. I will definitely use them again!

  • Review 76 (2024-05-15 - Rating: 5)

    Great service! Prompt and helpful. Solved my water heater issue in a day.

  • Review 77 (2025-01-03 - Rating: 5)

    Jimmy was excellent; efficient and friendly. He explained the problem and the solution. Very professional and would recommend to anyone with a plumbing issue.

  • Review 78 (2023-04-08 - Rating: 5)

    We’ve been customers for years and haven’t been disappointed. A friend recommended Casey to us and we’re glad she did! He and his crew and always been upfront, honest and easy to work with. We’ve never felt like we were being ripped off. Good honest people!Casey inspected our well pump and found an issue that could have costs us a lot of money. He worked with us and we were able to get the repair done in a timely manner. Duane did the repair (replacement) work and was AWESOME!! Him and Casey gave us good advice on continued maintenance and upkeep on our well and septic systems. We appreciate their time, patience and honesty!

  • Review 79 (2024-02-29 - Rating: 5)

    Casco men hard at work! Did a great job. Fast and neat. Would definitely use them again. 👍

  • Review 80 (2024-03-30 - Rating: 5)

    Jimmy showed up on a Friday evening and got our plumbing working again . I called after realizing that the repair for several drain leaks in the ceiling was well over my ability to fix, he was knowledgeable, professional, and completed the job the same day at a very reasonable rate. I will be calling again for future plumbing needs, highly recommended.

  • Review 81 (2024-05-23 - Rating: 5)

    Shawn and Justin immediately diagnosed the source of the horrible smell left when a contractor failed to cap the old pipe following a shower renovation. Yesterday I was actually ill from the intensity of this foul odor, today I’m in love with my house again! My new to the Winchester area, and Casio is now my plumber of choice! Thanks guys!

  • Review 82 (2023-04-03 - Rating: 5)

    I had a leak in my hose bib behind the wall that was leaking into my house. I sent a message to Casco on Sunday night and they called me back Monday morning to schedule an estimate for that day. My technician was Jason Taylor. This is a very responsive and timely business. The repairs were completed that morning and everything went very well. The pricing is also upfront and reasonable. Jason was very nice and did an excellent job explaining what he was doing the whole time. If you are looking for a plumbing service that will fix your problem in a timely manner and do it correctly, look no further than Casco.

  • Review 83 (2024-05-13 - Rating: 5)

    We had an issue with our water heater. Technicians were on time, very polite, professional and honest. We will definitely use Casco again.

  • Review 84 (2024-02-01 - Rating: 5)

    New customer here, and here to say I was very satisfied with the professionalism of this company and how great they are! Jimmy was the plumber that came out and me being first time homeowner he gave me that security that he knew the job well! I definitely recommend them for any plumbing needs, they explained everything to me once they found the problem and what the solution would be. Thank you guys!

  • Review 85 (2023-08-23 - Rating: 5)

    I just wrote a review and for some reason it didn’t show up in Google reviews! 🤔Anyway I wanted to send a huge Shout Out to Logan and Sean for doing an excellent and fantastic job with my plumbing issues this morning. These two gentlemen are “ the dynamic duo” They came and meticulously inspected my home plumbing to seek out and diagnose possible causing issue. They quickly resolved the problem and my home is back running smoothly. Thank you for your knowledge and professional support.

  • Review 86 (2024-08-07 - Rating: 5)

    So thankful for the excellent work Jimmy Moore did for us! He got our water working!! Thank You!

  • Review 87 (2022-11-18 - Rating: 5)

    I have used Casco services multiple times during the past year. The service is consistently exceptional--from the initial interaction with the woman who answers the phone, to the cost-effective, professional, respectful and effective work of 2 different service personnel. Both servicemen have responded to my requests and both were able to correct problems that were not corrected by other companies that I called, while never casting aspersions on others. Duane was here this week, hit a very frustrating sang, but corrected the situation with good humor and a wonderful attitude. Both carefully explained my options for the repairs without pushing for the most expensive fix.Casco is usually busy (for obvious reasons) and I have used others in an emergency but they are certainly my preferred plumbing service provider.

  • Review 88 (2024-07-24 - Rating: 5)

    Jim and Corey were very helpful and knowledgeable. They work diligently and fast to get the job done. Great work. Thank you guys!

  • Review 89 (2023-12-19 - Rating: 5)

    Actually showed up early. Found the issue with my sump pump and did a more permanent repair, and flushed the water heater while he was here too. Great response and great work. 5 stars!!!

  • Review 90 (2023-01-26 - Rating: 5)

    When our water heater started leaking, I called Casco to see what their cost would be - having used them in the past I knew they had great service. Their price was cheaper than others and they include a 2 year labor warranty, which is almost unheard of! Jason came out when he said he would and had a new water heater installed in just a few hours. He was very professional and cleaned up when he was done. Will certainly use again!

  • Review 91 (2024-03-26 - Rating: 5)

    Amazing crew! Jimmy and Team are very knowledgeable.

  • Review 92 (2024-12-12 - Rating: 5)

    Great business. Jimmy was very respectful and helpful. Would recommend.

  • Review 93 (2023-08-30 - Rating: 5)

    They SAVED the day when my pump suddenly failed and we had no water. By nightfall, we will be and running again. Thanks Casco!

  • Review 94 (2024-04-22 - Rating: 5)

    They came in ahead of schedule and got the work done in a timely and respectful fashion. Awesome job all around.

  • Review 95 (2023-04-22 - Rating: 5)

    We have lived in our house for seven years, it was built new. It is a one story with a basement. All of the upstairs sewage pipes run to the street. The basement is another story. It has to have a sewage evacuator pump to get the sewage to the street. I called Casco did not leave a message when they did not answer on Easter Sunday. They actually called me back in about 15 minutes. I spoke to the nice lady, she told me upfront there would be a $45 charge to check it and if they did work that would come off.Well we set the appointment for the following Friday. Robert showed up did his evaluation then showed me what it could cost if it needed cleaned or if it needed replaced. Very professional. Well after about 20 minutes or so he came out of our utility room and said it needed replaced as all the the (I think he said blades) were all tore up. So he ran to get the parts and he replaced the pump. All is working great and he did excellent work. I would use them again.

  • Review 96 (2024-03-12 - Rating: 5)

    Last month we had a guy out and lovd the servifrom DeAngelo so much that we decided to try it again!A huge shout out to Jimmy M. For being informative ( and dealing with all my questions) he was thorough but quick, courteous, and professional in hisi work. CASCO is our go to plumber moving forward. Love these guys! Thank you again Casco!

  • Review 97 (2024-04-18 - Rating: 5)

    Casco Plumbing has been our go to since we moved here three years ago. Every technician has been super helpful and kind. Affordable and reliable.

  • Review 98 (2023-08-02 - Rating: 5)

    Very responsive! They sent someone out right away when my well pump went out. Very professional! Thank you Casco!

  • Review 99 (2024-04-26 - Rating: 5)

    Awesome job. Highly recommend. From first contact on phone through whole job. Jimmy and Casco did a great job for us.

  • Review 100 (2024-04-18 - Rating: 4)

    Had a clogged up sink in kitchen and had guests coming for dinner. I called many plumbers and they were the only company that said they would be out in an hour. Thanks for the service! The guy was efficient and cleaned up after himself.

  • Review 101 (2024-05-13 - Rating: 5)

    Jimmy and Shawn were professional and through. We will use Casco the next time we need plumbing services. Highly recommend.

  • Review 102 (2023-09-06 - Rating: 5)

    Shawn was outstanding - quick, personable, and knowledgeable. Highly recommend Casco.

  • Review 103 (2024-07-18 - Rating: 5)

    I received excellent professional service from Jim and Corey. I would recommend them anytime. This is from Judy Proffitt not Shirrell.

  • Review 104 (2023-08-22 - Rating: 5)

    Great service and very professional. Logan came same day and very efficiently replaced my sump pump. Thanks again for the help

  • Review 105 (2023-12-20 - Rating: 5)

    Our well pressure tank failed and Casco sent Jimmy out the same day. He stayed late to get the tank replaced. He was very professional and we were relieved to have water again.

  • Review 106 (2023-03-22 - Rating: 5)

    For price, Casco came in middle bid. I would have used them even if they were high bid simply because it was a difficult job and Jason exuded confidence. Casco removed lead, iron and copper pipes in a 100 year old bathroom and roughed-in a second bathroom in a small space. Jason had an eye for fixture layout utilizing the limited space we had. This was a 16k job that was done efficiently, on time, and at the estimate that was given.5 stars here and highly recommend them.

  • Review 107 (2024-06-27 - Rating: 5)

    Jim and Trevin did a great job! They shared some helpful insight and the price was very reasonable.

  • Review 108 (2020-08-07 - Rating: 5)

    After trying to install a dishwasher on our own we ended up with a pretty nasty leak in our drain pipe. I looked online to see which company in the area had the best ratings through Google. Casco popped up as Google certified so I called them. From the initial phone call all the way through the quality control phone call post the completion of the project nothing but complete professionalism.The technician routed to our house was Jason Taylor. Where do I even start, he introduced himself and was wearing booties over his shoes and a mask. He came in and evaluated our situation. In no time he explained to us the proper way to correct vs a quick fix (which could of been done as well). We opted to go with the proper resolution. Jason worked diligently to correct all issues. He was courteous, respectful and extremely knowledgeable of what the necessary repairs. Jason even cleaned up behind himself once the job was completed as if he had never been there.I would absolutely recommend Jason Taylor and Casco. They are very responsive and complete quality work. To go one step beyond not only was our repair completed on a Sunday they do not charge an up fee for a weekend repair!

  • Review 109 (2024-04-18 - Rating: 5)

    We have worked with Casco Plumbing for years and theyre always great with customer service, attention to detail and willingness to troubleshoot and solve any issues we have! Great peace of mind!

  • Review 110 (2024-01-30 - Rating: 5)

    Our Tech DAndre was courteous, timely and efficient. Great service and fair price. I would highly recommend Casco Plumbing to anyone.

  • Review 111 (2023-11-28 - Rating: 5)

    It had been a while since we had our well and plumbing inspected. Jason reviewed our setup and checked the well. He pointed out a few things and made a recommendation, which we are following up on. Excellent service.

  • Review 112 (2019-10-14 - Rating: 5)

    Casco pluming has been great to me and my husband. We used them a few months ago for a leak in a pipe. They came out same day I called for no extra charge and had the issues fixed in less then 2 hrs. My husband likes to fix a lot on his own and not call for professional help so I had no idea where to start as far as finding help. I always see the company ambulances driving around and the owner lives not to far from my parents as well. I am glad I gave them a shot! The two gentle man came and were very nice and respectful. Kept the house clean coming in and out from the rain. The prices were far and we have had no problems with the work they did. We did just find a leak somewhere else so guess who I called. Again they came out same day, Sunday, no extra charge and gave us a price. The owner this time and he is very nice as well. We will be having the work done tomorrow due to our scheduling conflicts and two children.

  • Review 113 (2023-06-01 - Rating: 5)

    Had Casco plumbing come out to run new well pump wire in conduit from pump house to main panel box. Duane came out for the estimate on Tuesday and came back to complete the job on Thursday. Duane took the time to do quality work and kept me informed along the way. I would highly recommend for future projects

  • Review 114 (2023-03-02 - Rating: 5)

    Jonathan Bailey came on time, very professional. He took his time to assess what is causing the clog in our kitchen sink. He tried to use smaller snake first then the motorized snake when the clog persisted.He was honest and explained reason why he is doing such. I ask him questions to see if we can get larger pipe, he answered honestly why he will not if it is his and open if we want to proceed. I ask him to inspect and declog teens bath tub and just took his time to explain. I never felt rushed in any way. His suggestions and points are well taken. Most importantly, I sensed his passion and professionalism, took care of plumbing issues as if it was his own without pretensions. I had another Casco plumber last year with similar experience. unable to leave review then, but they have professionalism, respect and excellent customer service that is unmatched by competitors. All casco plumbers have exceeded my expectations. Thank you. Aileen

  • Review 115 (2024-02-25 - Rating: 5)

    Jimmy with casco was extremely helpful and informative. Explained how everything worked, what he was doing, and why he was doing it. Definitely a great experience and very knowledgeable and respectful while getting the job done.

  • Review 116 (2021-05-26 - Rating: 5)

    Cole did an awesome job reviewing all of the options and fees involved to correct and repair our pluming issue. He was very professional and you could tell he took pride in his work. He was very neat while working and left the area he worked in clean when the job was completed. Cole was through and made sure everything was lined up correctly and even. This company is an honest company with quality employees. It is nice to know that we now have a plumbing company that is reliable and gets the job done right. I highly recommend this company and will utilize them again for any future needs.

  • Review 117 (2021-05-05 - Rating: 5)

    Cole and Skylar came to repair a leaking pipe in my basement. Leaked all weekend and dried up just before they came. Still, they inspected and offered suggestions on what may have happened to cause the issue. The next day it started leaking again. I called an explained what was happening. Sent them a video so they could review it and that afternoon Justin came. Again, the leak had stopped, but this time we had the video. He made the necessary repair and deducted the service call charge from the day before. I appreciate the professionalism and the responsive dependability. It was frustrating for us to have an interment issue, but they were and are always friendly, knowledgeable, and honest. We even get texts with a photo and personal information about our plumber when he/she is on the way. Thank you Cole, Skylar, and Justin for all you do! Finally found a dependable company that will always be our first call!

  • Review 118 (2024-06-04 - Rating: 5)

    We always get phone calls to update when the technician is coming and if there is any delays. Jimmy came, knowledgeable, friendly and professional. I will always use Casco Plumbing for all our needs.

  • Review 119 (2019-04-25 - Rating: 5)

    Everything in our case worked amazing for us. I got a quick call back from an inquiry using their online form. The woman I spoke to was very friendly and helpful. Second, they were able to assign a gas plumber to come out and give an estimate. I got a 4 hour window for when they would be there. They gave us 30 minute heads up call and then we received a text message with the name and some background on the plumber that was coming out. Such a nice feature. The plumber was very courteous and knowledgeable. In the process of evaluating our issue, he noticed that a simple cleaning of the value would fix it. He did a quick cleaning and didnt charge us anything because he needed to do it to complete his inspection for the free estimate! I was amazed and shocked that they would be this honest! Next time I need a gas plumber or any plumbing done around our house we will use Casco Plumbing! Cant recommend them enough.

  • Review 120 (2024-03-27 - Rating: 5)

    Casco plumbing has saved my butt (literally) multiple times! They always come very quickly and are the nicest crew. Highly recommend!

  • Review 121 (2020-05-18 - Rating: 5)

    We had a plumbing concern at our house that needed a quick resolution and Casco was able to get to us first thing the next morning, which gave me piece of mind. We were notified when the technician, Matt D., was on the way, and he showed up in a good mood and ready to get things resolved. He was very sure to maintain a clean work area and covered his shoes any time he entered our house. He also donned a mask, which is an important part of the safety we look out for during these strange times. Matt was able to walk me through options and provided first rate service that efficiently resolved my concerns. I was very impressed with the service I received from the time I called to the followups after the job was complete. Casco will be my only call for plumbing work in the future.

  • Review 122 (2023-07-12 - Rating: 5)

    We had our water stop working and called Casco. They had a tech out here next morning, And Duane was very helpful, Tried to get us Finacing but we were turned down. We made a loan from our 401k and he got a team here after lunch. Had some electrical problems, But Shawn and Jim stayed till 7 pm, till they got us water. I will recommend them to anyone i find needing plumbing work. Thankyou all for your help.Rob Hentz.

  • Review 123 (2021-10-08 - Rating: 5)

    A friend recommended Casco to me, saying they were the best, and Im now definitely inclined to believe him.The plumber they sent, Duane, was friendly, professional, and above all, honest. He was fair with pricing and didnt try to con me or pressure me into unneeded repairs or improvements, the way some other, bigger name companies disappointingly tried to do.Honesty is in short supply in the plumbing industry, but Casco and Duane have plenty of it. I would not hesitate to call them again.

  • Review 124 (2020-12-10 - Rating: 5)

    Cole R came out this morning and replaced our hot water heater. He was able to tell us what was wrong with it and what option we should take next. Cole was thorough and straight forward and let us know different prices. Needless to say he helped us in our final decision to replace the heater. He was efficient and worked very professionally. Cole was friendly, respectful, and fast at his work. We will definitely go with Casco for our next plumbing service!

  • Review 125 (2023-04-03 - Rating: 5)

    What an awesome company! Probably the fastest and most responsive service company I have ever used! The team was incredibly professional and all the costs were super transparent. I will only be using Casco from now on for all plumbing needs!

  • Review 126 (2021-06-14 - Rating: 5)

    Casco was great! They installed a whole house water softening system for us and their price was very competitive. Justin the installer was very professional and did a great job explaining to us how the system works. I highly recommend them for anyone looking for a good plumbing service.

  • Review 127 (2024-04-13 - Rating: 5)

    D’andre was excellent very respectful. Explained everything he was going to do and what needed to be done. Diagnosed the problem quickly and got to work. Recommend these guys highly

  • Review 128 (2022-09-13 - Rating: 5)

    Town of Front Royal notified me I had gone through 10,000 gallons of water in a week, so I contacted CASCO. Justin did a thorough inspection and determined where the leak was located outside the house. We scheduled a repair appointment, which CASCO was not able to keep because Justin got sent to a flooded house instead. CASCO informed me immediately and rescheduled me for the following day. I have no problem with this at all…they communicated promptly, were very apologetic, and I would hope if my house was flooding I would get bumped up the priority list. The next day Justin was still at the flooded house so Duane came out to do my job. Fantastic experience. Duane is very friendly and a total pro. Kept me informed during the leak isolation and repair process and, in my mind, went out of his way to make sure the dig site was restored to how it had previously looked. He and his crew member Josh did great work and everyone I had contact with during the entire process was friendly, helpful, and professional. I cannot recommend CASCO Plumbing highly enough!

  • Review 129 (2024-04-05 - Rating: 5)

    I had Casco come out and install a water softener. It works perfectly and my family is happy with our softener. Another job well done by casco.

  • Review 130 (2024-04-11 - Rating: 5)

    Jimmy was awesome! He took care of all of the issues we had with our water pressure tank, water shutoff spigot, and a nonworking hose faucet, all within the same day!

  • Review 131 (2023-09-14 - Rating: 5)

    Jason has been inside and outside figuring out what is causing our backup... hes sending a camera down to view what and where the clog is...he definitely knows his stuff...Im glad I chose Casco plumbing. I will definitely be using them in the future

  • Review 132 (2023-03-16 - Rating: 5)

    This is the second time I had to call them and each time they did a phenomenal job.Jonathon showed up to find a leak and did let me know all that needed fix.Robert came to fix the water heater I installed and was leaking a little. He finished very quick and cleaned up afterwards.A very good business to call.

  • Review 133 (2020-08-08 - Rating: 5)

    We were very pleased with Anthony and Casco Plumbing. We had an issue with our kitchen sink and garbage disposal on Friday afternoon and other plumbers said they wouldnt be able to help us until Monday. The woman I talked to when I called Casco was very friendly and pleasant and said she could squeeze us in for the next day, and we were happy to learn they dont charge extra for coming out on the weekends! Anthony arrived the next morning and in no time our drain was clear and we had a new disposal installed. He was great, explaining the issues and what he was going to do, and the price was reasonable, especially because he was able to clear the drain without having to snake it. He also recommended a product we can use to help prevent future clogs. We will definitely be calling Casco for any future plumbing issues!

  • Review 134 (2024-12-20 - Rating: 5)

    Well quit working and we made a call too Casco and a very freindly and helpful lady answered the phone and got us a tech out to check out the problem. He arrived an hour later checked it out and determined the well pump was bad.He then began pulling up over 200 ft. of pipe,checked out the pump and determined it had been down there 27 years,guess we got our use out of that.He replaced the pump and all within a few hours we were up and running again.thanks to all you folks at Casco for great service!!!!

  • Review 135 (2023-08-30 - Rating: 5)

    Shawn and Jimmy were awesome. They unclogged my water softener that another company had installed and saved me the expense of replacing for now. Thank you Casco Plumbing!

  • Review 136 (2023-09-08 - Rating: 5)

    Shawn was awesome today!! Helped us fix the two issues we had in our home and was very friendly!!

  • Review 137 (2019-11-14 - Rating: 5)

    I had Casco plumbing come to my house recently to fix a issue in my bathroom. The plumber arrived promptly and fixed our problem. He was very courteous and friendly. We have had no issues since and are very pleased with the work they performed. They also guarantee their work which is a great benefit as well. I wont hesitate to contact them next time I have a plumbing issue.

  • Review 138 (2021-07-08 - Rating: 5)

    Justin fixed our washing machine valve and he did an excellent job! He was very pleasant and he took the time to explain everything in detail. While he was here, we discovered that the main water valve had a leak and he fixed it as well with no hesitation. Great customer service! I would definitely recommend him to anyone that needs a plumber. Thank you!!

  • Review 139 (2023-04-28 - Rating: 5)

    Jonathan Bailey was very helpful communicating the issues which we experienced with our existing well pump, as well as what needed to be fixed and what the final results were. We are very happy with Casco and the work that was done!!

  • Review 140 (2020-11-06 - Rating: 5)

    We have used Casco several times over the last 5+ years. The last 3 times we have had the pleasure of working with Matt on various projects around our house - generally when needing assistance on short notice due to an emergency. He is knowledgeable, patient, and does a thorough job with each task. He always arrives on time and answers our many questions. My husband went as far as specifically requesting his help in the most recent visit when our only shower stopped working - that is the ultimate compliment in our household! We appreciate Casco’s timely service, and Matt’s professional behavior so much! Highly recommend.

  • Review 141 (2020-12-03 - Rating: 5)

    Cole was fast, efficient, & friendly! They called to see if they could come early which was greatly appreciated since I was without hot water. He found the problem within minutes explained what needed to be done gave me a price I signed his tablet & he got right to work. He got it done in good time & now we have hot water again! So glad I called Casco Plumbing now they will be my call for all plumbing needs!

  • Review 142 (2021-03-10 - Rating: 5)

    Justin and Skyler came out and replaced our water softener and whole house filtration system. I can’t say enough positive things to explain how much they went above and beyond with the entire job. Justin took his time to explain everything in detail. Took extra time to take a look at other possible areas and provide guidance with those as well, without any pressure. He was professional, kind, and considerate. I will definitely be calling Casco again for my future plumbing needs.

  • Review 143 (2024-06-20 - Rating: 5)

    Jimmy Moore came the same day we called and the problem was fixed the next morning. Friendly, efficient and PROMPT service.

  • Review 144 (2022-11-17 - Rating: 5)

    Huge thanks to Casco Plumbing. We had a water heater bust and they came out replaced in no time. Casey and Jonathan were professional and addressed our concerns and questions. Highly recommend and will use again in the future.

  • Review 145 (2024-04-17 - Rating: 5)

    They arrived promptly and did a great job fixing the valve. Also provided helpful tips for future issues. Will be using them again!

  • Review 146 (2019-06-12 - Rating: 5)

    Just had a great experience with Jason from Casco. I called in earlier today ( a classic case of toddler puts shampoo cap down the drain ). The man on the phone was helpful, clear, and polite. Their workflow is great. I got an email confirmation after making the appointment and a text when Jason was on his way just a few hours later ( super pleased with the timing ). The only complaint Ive seen anyone make in the reviews here was pricing. So I was worried it would be steep, but Jason gave me a super reasonable price before starting work, and I was more than happy to pay considering the super fast response. I am sure my toddler will be giving them more business soon!

  • Review 147 (2020-10-08 - Rating: 5)

    Justin Casey of Casco Plumbing, LLC installed a gas hot water heater and hot water circulator in our home on Wednesday, October 7, 2020. I was very pleased with Casco Plumbing, LLC and especially pleased with Justin. He was very courteous, efficient and knowledgeable. He answered all of my questions and the installation was done to my satisfaction. He did an excellent job of cleaning up the work area prior to leaving the job site. Overall I was very satisfied with Casco and Justin. Thank you Justin!

  • Review 148 (2016-03-23 - Rating: 5)

    Fantastic experience -- I definitely will call Casco again. The team was available next day, arrived as scheduled, and provided firm estimates for all the work we needed done. The repairs were all performed neatly and the work area left clean. And, a week later, no problems, unexpected leaks, etc. Im very happy!

  • Review 149 (2020-09-02 - Rating: 5)

    My wife and I have used Casco Plumbing several times over the last few years. This particular visit we utilized them to repair a leaking pipe, replace a hose bib on the exterior of our home, and finally to install a water softener in our home. The technicians that arrived (Dave and Jason) were prompt, courteous, and professional and did an outstanding job. My wife and I have found their technicians all to be very knowledgeable and have been very pleased with their service.

  • Review 150 (2021-04-15 - Rating: 5)

    Casco came to my house the day we called and waved the fee so that was great. Cole was very straight forward about my sink and shower plumbing issued but assured me it could get fixed and not even a week later they were back out and fixing it. Cole was super professional and made sure to clean up well before he left. I will work with Casco in the future for all my plumbing needs!

  • Review 151 (2020-05-24 - Rating: 5)

    We have had two issues in the past 6 months and have called Casco for help on both occasions. They have terrific customer service, are very responsive and great to work with. We appreciate the extra care they take to make sure everything is tidied up afterwards and the follow up calls to make sure everything is still working well. Would highly recommend.

  • Review 152 (2020-08-27 - Rating: 5)

    First, they’re open 7 days a week!! Came out on a Sunday to assess. Our softener was 17 yrs old and figured we’d need a replacement. The water here is horrible. Matt was diligent in explaining options. We decided to jump in and go with his replacement recommendations.It was more than Id purchased the one 17 years ago, but I didnt really price shop so I cant say anything about their pricing. I felt comfortable with proceeding. By Wednesday, Matt was here for the removal and install.I must say he was very thorough; corrected some issues the builder and previous softener install did halfway. It looks much more professional and appropriate now. He even installed a PRV, which we paid for, as well. Highly recommend!!

  • Review 153 (2020-10-14 - Rating: 5)

    Jason did a fine job on repairing a water main break which comes with a two year warranty. They gave me the option to dig the hole myself which saved me a lot of money on the repair. Plumbing is expensive but their repair charge seemed reasonable enough. The only issue I had was that they advertise free estimates but charged a consultation fee? In the end the fee was added to the repair so it all evened out. Definitely will use them again for all my plumbing needs and I feel they are a great asset to our community, thankful for finding them.

  • Review 154 (2021-01-13 - Rating: 5)

    Casco is a great company to work with! We had three new toilets installed. We had a slight problem with one toilet, they sent Cole out to repair and it was done quickly and efficiently with no charge bc it was under warranty. Thanks Cole and Casco Plumbing for a very pleasant experience!

  • Review 155 (2021-07-24 - Rating: 5)

    Casco Plumbing was quick, reliable, and professional. We needed them to come out and do a time-sensitive quote for water supply connection for an FHA home refinance in Shawneeland, Winchester, VA. They were here within 2-3 business days and had our quote done in the next 2. Casco Plumbing saved us over $15,000 as well as keeping the refinance together with their knowledgeable staff and technicians. Well worth the $39 service call fee! Thank you all for your hard work and we will definitely recommend and use you again!

  • Review 156 (2015-09-10 - Rating: 5)

    The guys from Casco Plumbing were at our home in no time after we called in need of plumbing repairs. They were knowledgeable, efficient and, most importantly, fairly priced. Casey explained options and we were happy to take is recommendations. Overall the experience was top notch and we know who to call when we need plumbing services again. Thanks Casco!

  • Review 157 (2021-03-15 - Rating: 5)

    Called on a Sunday go fix a pipe to my shower. They were able to come out the next day.Cole was the technician and he was a great assistance with my repairs. He was quick with his repairs, and knowledgeable with what needed to be done.Thanks for the great work!

  • Review 158 (2019-12-28 - Rating: 5)

    We are on a well and were having water going in and out. Casco had done work before for me (replaced a water heater) and came out to analyze problem and estimate repairs. Casey was first rate! Ended up pulling pump and found less than adequate installation from previous replacement, failed check valve on pump, and a failed pressure switch. Casey showed me each issue and answered all my questions. Estimate was more than fair and was completed that day!! No water issues now! Awesome, first rate company!

  • Review 159 (2021-01-14 - Rating: 5)

    We were in fear of the cost of what this was going to cost us!! Cole Ramsey was straight forward about pricing and labor! He had a helper with him as well who was just as nice and professional as Cole! Cole and his helper moved our heavy washer out of the way and when he completed installation they both left the work area cleaner than I had it! I asked if he was going to do the toilet and he smiled and told me it had already been completed. Thank goodness he left his business card and a magnet for the fridge bc we will be a forever customer! Thank you Cole for being such a great plumber who is honest and upfront!!

  • Review 160 (2020-11-12 - Rating: 5)

    One week ago i discovered i had a leaking drain pipe in our house. Our house was built in 1970, and still had old galvanized piping. I placed a call to Casco on Sunday, and the gentlemen I spoke to, Robert, couldnt have been nicer and taken the time for me to tell him exactly what was going on. Two days later Casco technician Matt D. came out to look at my problem and he quickly gave me replacement options to fit our budget.We decided on having a full replacement of the drain pipe instead of just repairing the rotted out area. I approved the estimate after being amazed by the price, and two days later (today) Matt D. and Justin came out to my house to do the repairs. Within 3 hours, they were totally done. They didnt leave behind any garbage or trash or anything. Its great living in an old house, but old houses are not without their issues. If you have an old house that needs some plumbing repairs, OR, if you just want to hire GREAT plumbers to fix whatever your problem is, call Casco, i guarantee you that you wont be disappointed.The next time anything happens bad at our house plumbing wise, these guys will be the first people I call, and you should too!EDIT: REVIEW UPDATED 11/12/2020:I knew since the summer that my main sewer line would need replaced, especially when a crack was discovered on the plumbing inspection that Matt and Justin did in July. Matt gave me a quote to have a spot repair of where the crack was, as well as a quote to have the full sewer pipe replaced. I chose the full replacement as it made the most sense for us financially since we are investing long-term in renovating our house.Plumber Jason Taylor arrived on time yesterday 11/11/2020, and began working at 9:30 AM. He was completely done and cleaned up by 2:00 PM. He left the old cast iron sewer pipes because I asked him to (I will haul away for scrap $$$), but other than that left nothing behind in our crawl space. I wish Google allowed you to leave more than one review, because this one is another FIVE STAR review. I love the Casco team. They will always be my first call if anything ever breaks or leaks. I will be calling them back in the spring to replace two outside hose spigots. 5 STAR review for this company, always.

  • Review 161 (2015-11-09 - Rating: 5)

    We have been so happy with the service we have received from Casco. I called about a possible leak in an upstairs bathroom and they were able to send someone out that day to take a look and then they were able to fix the problem 2 days after. Casey is very professional and nice and is willing to look at all the possible options before making a decision. Great customer service!!

  • Review 162 (2021-01-09 - Rating: 5)

    Cole came out on a Sunday to take a look at our clogged drain. He was very knowledgeable and professional. He gave us a quote and scheduled a time to fix the drain. Cole and Trent came and fixed our drain and their work was awesome! Very happy with the work and will definitely use this company again!

  • Review 163 (2019-04-26 - Rating: 5)

    Casey Bilodeau was a solid guy. He gave me options, and suggestions on the work that potentially needed done. He was respectful and gave me his card to identity himself as soon as he got to my home. He even went the extra step to wear shoe covers. His work was very thorough and well done. The job was reasonably priced, even for an emergency call. I will use Casco in the future.

  • Review 164 (2024-04-06 - Rating: 5)

    We had an emergency pressure tank issue and as always, Jimmy came to save the day! That guy always goes above and beyond! Very highly recommend!!

  • Review 165 (2018-02-17 - Rating: 5)

    Another fantastic experience with Casco. Casey answered our late night call and helped us over the phone with some basic diagnostics to determine the problem and provided helpful and appreciated advice to deal with the pressing issue. When he arrived for the appointment he was professional, courteous, personable, and honest. Appreciate the dedication and service provided!

  • Review 166 (2020-08-13 - Rating: 5)

    I called this business and they offered to come same day. Due to my schedule they came the next day. The technician John was on time, professional and polite. He explained the issue, went over different options to fix the water heater. He was very knowledgeable and helped me make my decision. He worked until the job was completed and was very professional! This man deserves a raise or days off! He really helped my family out of a bad situation...thank you again!!!

  • Review 167 (2020-07-15 - Rating: 5)

    Matt was very professional and easy to work with. He went over all the work and was very good at communicating at every step of the process to replace my sump pump. I definitely recommend giving Casco a call if you need plumbing work done.

  • Review 168 (2023-08-22 - Rating: 5)

    Jason from Casco was the second out to check the outside drain at the bottom of the basement stairs (the first plumber could not figure it out). Jason, through his diligent efforts, diagnosed the problem which was located under the concrete slab in the utility room and fixed it! Extremely enthusiastic and very professional, Jason loves his job and it shows…. If you need a plumber call Casco!

  • Review 169 (2016-04-29 - Rating: 5)

    Used Casco Plumbing for the first time to replace our water softener system that had burst due to excessive water pressure. Casey came out quickly and gave us an estimate which was detailed and reasonable. He was knowledgeable, efficient and answered all my questions. I would definitely use Casco again and highly recommend them!!!!!!

  • Review 170 (2020-11-18 - Rating: 5)

    I had a blockage in my main sewer line. The first company I called wasnt able to fix this promptly and I was told it would be at least 5-6 days. However, I was advised to find other companies who might be more helpful.My son recommended Casco. I called and Jason came over the next day with a camera. He found the break, temporarily fixed and cleared the line so we would have working toilets, and then came over on his day off to repair it! There was a bush over the line and roots grew into so he had to remove the bush first. Im asi grateful! He spent about 6 hours working on it. Thanks so much! Highly recommend this company!!

  • Review 171 (2020-11-12 - Rating: 5)

    GREAT customer service and workmanship. The first impression from the first phone call was what was so pleasing at first. Very kind, professional, and communicative. We worked with Cole and he was the best! Great work, very nice, and very professional. This is for a business, so you will definitely be our go-to service for all plumbing and water pump needs!

  • Review 172 (2023-01-27 - Rating: 5)

    I could go on about how professional and efficient these guys were but I wouldn’t have enough space. After this experience with Casco I will never use another plumbing service. SO efficient and professional and now we’re enjoying our new well pump.

  • Review 173 (2023-10-19 - Rating: 5)

    Casco Plumbing came out within one hour of my call to fix my well pump system as I had no water. They replaced an electric relay and pressure tank. The job was done quickly and professionally. Casco Plumbing will be my plumbers from now on

  • Review 174 (2020-08-25 - Rating: 5)

    We are new to Winchester. Matt gave us a quote, then installed a battery back up sump pump in our home. He and Justin did an outstanding job. They were professional, very knowledgeable and explained everything thoroughly. We are extremely happy with Matt’s work and Casco Plumbing. We will definitely be calling Casco for all our plumbing work.

  • Review 175 (2024-08-14 - Rating: 5)

    Excellent work from Josh cleared my drain. Customer service excellent..

  • Review 176 (2021-06-16 - Rating: 5)

    We had Cole with Casco Plumbing out today to assess a water spot in the ceiling of our living room today. He arrived on time with a text message and email warning when he was close. He quickly diagnosed and assisted us in fixing the problem. Would highly recommend Cole and Casco, and we will use them again when needed!

  • Review 177 (2020-12-23 - Rating: 5)

    Casco Plumbing (Samantha) responded professionally, promptly and effectively in setting up an appointment for a technician to look at the plumbing problem. Justin arrived on time and conducted himself professionally and exhibited excellent knowledge on how to solve. He treated my home with respect and was very focused on cleanliness. and providing excellent value. Would use them again.

  • Review 178 (2021-09-28 - Rating: 5)

    Amazing dedicated expert service. Thank you to Duane and Eddie who went way above and beyond removing an old leaky radiator and digging out and installing a sump pump in my basement. At the very end of the day, there was an issue with my well, and Casey came out to look immediately. Determined it was not an emergency. CASCO is honest, friendly and really knows what they are doing. HIGHLY RECOMMEND.

  • Review 179 (2017-03-04 - Rating: 5)

    Great experience! Matt explained everything before completing any work and everyone in the company I came in contact with was very professional. As a Realtor, I wont hesitate to recommend Casco Plumbing to clients and will be using them for my personal home in the future!

  • Review 180 (2023-12-14 - Rating: 5)

    Same day service when I had a leak behind my washer. Was very helpful. Out within a few hours of my call. Very fast service and good explanation of what was going on.

  • Review 181 (2019-02-08 - Rating: 5)

    I’d highly recommend Casco plumbing and Jeremy. He initially roughed in our basement bathroom and then came back to set the fixtures. He did an excellent job and was very clean. Casco was reasonably priced compared to other plumbing companies and I know they will stand behind their work

  • Review 182 (2021-01-06 - Rating: 5)

    Cole and Trent were professional, speedy, and fixed our plumbing problems seamlessly. The company was easy to reach and kept us updated. I guarantee we will call upon Casco again, should we need a plumber. Well done!

  • Review 183 (2019-04-25 - Rating: 5)

    Casco Plumbing responded quickly to our call for help when we returned from vacation and found 17 inches of water in our basement. Matt immediately replaced the sump pump that had malfunctioned with a new pump and Jason made a follow-up service call to clean the sump pit. Both technicians were reliable, competent and respectful.

  • Review 184 (2023-08-30 - Rating: 5)

    Jason did a great job of explaining everything he did and what to look for to ensure everything was working great.

  • Review 185 (2021-06-16 - Rating: 5)

    Overall pleasant experience! The lady I spoke with to schedule service was very helpful and professional. Matt Dougherty was the technician that came out to repair our leaky shower. He was kind, punctual and professional and he got the job done. Great work! Thank you!

  • Review 186 (2021-08-12 - Rating: 5)

    From start to finish working with casco plumbing was quick, communicative, and an all around great experience, special shout out to Cole, Casey and Samantha for their professionalism and always keeping me in the loop through the whole project, Casey went out of his way to make sure I understood the new system, saved money where he could and always offered multiple options/routes to go to get the best option for the application. He even helped me hook it up to my camper, I cant say enough about Casco, Casey, and the rest of the crew, I will be using them for all my projects going forward and am looking forward to building a relationship with Casco plumbing and well. From doing years of property management myself, a contractor like these guys are beyond rare, worth their weight in gold so to speak and really care about their work. Use casco!! You wont regret it! :)

  • Review 187 (2022-08-22 - Rating: 5)

    They were fantastic and will only call them in the future. Duane was great and walked me through everything step by step. I didnt feel like I overpaid and wasnt convinced to do stuff I didnt feel I needed. I would recommend them to anyone and everyone. Its a family run/mom and pop feel to it and I prefer that over some of the other companies. Use thier services whenever you have an issue. 10 stars.

  • Review 188 (2019-04-25 - Rating: 5)

    We have been using Casco Plumbing for years and we are ALWAYS satisfied. Today, they fixed a drain in the laundry room that was stopped up. We never call any plumber except Casco. They are courteous, skillful and fair in their pricing. We would gladly recommend them to anyone.

  • Review 189 (2020-02-07 - Rating: 5)

    Casco plumbing was extremely helpful! We had a clog in our sink, and couldnt find a good plumber in Front Royal. I called about 6 or 7 plumbers and got no response, even during business hours!Casco came out to inspect the problem at no charge, and then gave me the flat rate fee to begin work. Anthony completed it quickly, explaining every step to me, and even checked out a different plumbing issue upstairs (and fixed it at no charge in about 10 minutes).Theyve got a customer for life!

  • Review 190 (2018-05-29 - Rating: 5)

    Excellent customer service received from Kenny. From the initial call until the work was completed I experienced nothing but professionalism. I will definitely use Casco Plumbing in the future and referred them to others for their plumbing needs. Exceptional customer service still does exist.

  • Review 191 (2020-12-05 - Rating: 5)

    Cole was my service technician. He made a recommendation based on my needs. I did not want the waterline attached to my refrigerator. The water line was removed from my old refrigerator and the water switch in the wall was turned off. Cole was very professional and he showed outstanding customer service. I would highly recommend m friends and family members to use Casco Plumbing and Well Pump Service.

  • Review 192 (2021-04-12 - Rating: 5)

    I think it is weird that I have a plumber but Ive been using Casco Plumbing exclusively for years now, so yeah, I guess I have a plumber. Everyone weve ever dealt with is professional and courteous. They are always quick to respond and they arrive promptly at the appointed time. I wouldnt hesitate to recommend Casco and, if fact, have done so many times. Cole Ramsey, thank you for our latest visit!

  • Review 193 (2019-10-10 - Rating: 5)

    As always, Casco did a great job. This time Matt delivered and carried down to my basement 25 fifty pound bags of salt. He also checked my reverse osmosis filter and water softener at no charge. What a guy! It’s always a pleasure dealing with this great company

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