Roto-Rooter Plumbing & Water Cleanup

Located in Wilmington, Delaware

Address: 900 Philadelphia Pike Ste D, Wilmington, DE 19809, United States

Phone: +1 302-449-1301

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-15 - Rating: 5)
Mike and I believe the other gentleman’s name was Matthew?!?! Arrived on time and kept me Informed on what work was being done and how everything was progressing. Very upfront and knowledgeable about the needs for my drainage issue. I appreciated the time they took to go over any and all issues! Thank you very much for their kindness and knowledge l!

Review 2 (2024-11-12 - Rating: 5)
Both technicians who came to my home were extremely professional, knowledgeable and courteous! They quickly resolved my plumbing issue and put my mind to ease! Would definitely recommend and will be reaching out again to use them for all my future plumbing needs!

Review 3 (2024-10-28 - Rating: 5)
I really appreciate the agent sent to do the service. he was very friendly,helpful ,and polite with great customer service and lots of positive energy.thank you so much Roto Rooter I’m truly grateful for your service today.

Review 4 (2024-08-30 - Rating: 5)
Great service ! Came quickly, within an hour. The service guy was very nice and explained exactly, what he was doing. Cleaned up after he finished.This is the second time, Ive used Roto Rooter, never disappointed us ! The first time was more than 10 years ago. A trusted company.

Review 5 (2024-10-17 - Rating: 5)
Harry went above and beyond while he was here working. Hes a very good and efficient worker. Youre lucky to have him. Hes also very polite.

Review 6 (2024-11-13 - Rating: 5)
Jacques arrived on-time. Asked questions to gain a better understanding of the situation. He was also helpful and knowledgable and gave some solid advice on another issue.

Review 7 (2024-12-01 - Rating: 5)
Leo did a great job!!! Service was quick and truly a life saver! Definitely recommend. We appreciate Leo’s work.

Review 8 (2024-10-21 - Rating: 5)
We actually tried to unclog our toilet for the past month because it was a week suction. ROTO came in and in 5 minutes had the air freshener out. Pricey for 5 minutes but hey flush like new

Review 9 (2024-11-01 - Rating: 5)
Technician was courteous, broke down the cost and process that they were going to take up front. When drain was cleared they explained what they had found and the best way to prevent issues in the future.

Review 10 (2024-10-25 - Rating: 5)
Harry was extremely professional, pleasant and finished the work in about 1 1/2 hours, which was less time than I had anticipated.

Review 11 (2024-12-24 - Rating: 5)
Excellent job! Showed up on time, Michael was great, and we were good to go in under 2 hours!

Review 12 (2024-08-31 - Rating: 5)
Omg Roto Rooter is by far the most amazing plumbing company. People do not go anywhere else. I had an emergency pipe issue today and Roto Rooter came out immediately and took care of it. They were attentive, cared about me as a person and genuinely wanted to help me. Jordan and Kenny were phenomenal. Im extremely happy and will use them for everything. I will be referring all my friends and family to Roto Rooter!!!!!!!!! Love love them

Review 13 (2024-10-30 - Rating: 5)
I couldn’t be more satisfied and grateful for the service provided. Late night emergency, and quick to arrive, assessed the issue and fixed it in a very timely manner. Thank you, Jacques. 👍👍👍👍👍

Review 14 (2024-07-06 - Rating: 4)
Kevin did an excellent job explaining our options and challenges with opening up our washer drain. It turns out that the galvanized pipe was totally blocked preventing him from completing his task of opening the line. He gave us a quote for repairing the line and we have provided it to our potential house buyers and will provide money at closing to have you perform the repair.

Review 15 (2024-10-31 - Rating: 5)
A very experienced technician. Provided quality service with pleasant demeanor. Would call again if needed.

Review 16 (2024-09-24 - Rating: 5)
Keny is very professional and polite to customer. He did a good job for us. A job well done!

Review 17 (2024-10-28 - Rating: 5)
Great service from Harry, He was quick and professional, and took care of my plumbing needs quickly. We definitely use them again

Review 18 (2024-10-24 - Rating: 5)
Jacques came into our store and solved our issues in what felt like 30 seconds! Very nice, and very pleasant to talk to.

Review 19 (2024-11-08 - Rating: 5)
Jacques can in and was very quick and efficient in his business. He was very personable and did a wonderful job.

Review 20 (2024-11-29 - Rating: 5)
Incredible work. I’d recommend him to anyone. Don’t wait, call right now!

Review 21 (2024-10-20 - Rating: 5)
He was a very pleasant and professional technician. I had a great experience with him, And I would have him back anytime

Review 22 (2024-12-05 - Rating: 5)
Very professional. Explained process and fees before starting. Cleared line and left it like he was never there. Highly recommend

Review 23 (2024-11-02 - Rating: 5)
Responded to an emergency situation from construction which penatrated a water supply line. Repaired the pipe that was leaking and rerouted pipe to reduce risk of a future incident.

Review 24 (2024-10-17 - Rating: 5)
Technician was very polite, informative and helpful. Answered my many questions and resolved my issue quickly. Thank you!

Review 25 (2024-11-30 - Rating: 5)
Technician was Super friendly and professional. 5 stars across the board.

Review 26 (2024-10-22 - Rating: 5)
Tech was very friendly and went right to work and explained and corrected issue quickly.

Review 27 (2024-12-02 - Rating: 5)
Our repairman was very polite and fixed our problem is a timely manner. I will be using them again in the near future

Review 28 (2024-11-26 - Rating: 5)
They came within 2 hours of me calling. the plumber was very friendly and cleaned up

Review 29 (2024-03-01 - Rating: 5)
The technician(Harry) came and along with him there was a person who was training (new employee). I had a clogged main sewer line that was not able to be unclogged by another plumbing company. Both technicians worked and worked until they were able to unclog the line. It was freezing out but they assured me that they would get it.... and they did! He also found a bigger problem that involved the County and advised me to notify them... needless to say Harry was right and the repairs are being done. Harry and his trainee were awesome!

Review 30 (2024-10-27 - Rating: 5)
Justin was efficient, knowledgeable and prompt. Fixed everything and was great!

Review 31 (2024-10-21 - Rating: 5)
He was respectful and quick at his job. Got the main cleared minutes after arriving.

Review 32 (2024-11-22 - Rating: 5)
Alex was great, very knowledgeable, polite, and got right to work.

Review 33 (2024-11-10 - Rating: 5)
Jacques from roto rooter was awesome, I would recommend him to anyone

Review 34 (2023-05-08 - Rating: 5)
Had a pleasant experience in an unpleasant circumstance. A drain in my basement was backed up and overflowing. The guys came out right on time and got to work immediately. Joshua is a true professional. He explained my options in a clear and simple manner and talked me through the process as he was working. Joshua made sure I understood what was going on and how to contact him if anything were to happen after he left. Sometimes folks are in a hurry and just want to get out of there as fast as possible but Joshua was thorough and made sure things were done correctly. Very satisfied with my service.

Review 35 (2024-11-02 - Rating: 4)
Expensive but Greg the technician did a good job of unclogging the drain.

Review 36 (2023-09-18 - Rating: 5)
Harry - the technician from Roto-rooter was both prompt and very professional.He was very knowledgeable and shared what was going on precisely. He was very courteous and didn’t charge a dime for assessing the problem and letting us know about the issue.Reasonable personI’d highly recommend Harry for all future services.- Gokul

Review 37 (2024-11-30 - Rating: 5)
Came quickly, were professional, explained everything and did a good job

Review 38 (2024-10-19 - Rating: 5)
Quick, well done and very pleasant! I fully recommend Jacques!

Review 39 (2023-08-14 - Rating: 5)
Great service from Harry! Was quick to diagnose issue on Friday afternoon, clearly laid out 2 options for repair, and came back right on time Monday morning to complete the repair! Overall happy with the work and customer service!

Review 40 (2024-11-27 - Rating: 5)
Service was prompt & complete & technician was courteous & thorough.

Review 41 (2023-08-17 - Rating: 5)
Joshua the technician was very helpful and patient. He explained the issue, discovered additional problems needing to be address and provided potential solutions. He responded quickly and fixed the problem very fast. Overall, this was a great experience!

Review 42 (2024-10-28 - Rating: 5)
My maintenance guy did a wonderful job in a timely fashion.

Review 43 (2023-06-01 - Rating: 5)
Joshua sets the example of what all service professionals should be…he provided outstanding customer service mixed with superior knowledge. He was very honest and upfront and finished the job in record time. And the sketchy looking spiders in the basement did not phase him. Five gold star worthy!!

Review 44 (2023-05-12 - Rating: 5)
Harry was a great guy who had come out originally to do the job but the city had to turn off the water first. Once we did that he quickly was able to take care of capping our outdated main water shut off and adding in a new valve system one! I thought it take all afternoon but only 2 hours total from call out to job being finished! Even ran out to grab parts locally at that hardware store to make sure the job was quickly done. Love roto rooter!

Review 45 (2022-12-14 - Rating: 5)
Ian and Justin did a great job in a timely manner. Had to come out twice but did so quick and resolved the issue with swift professionalism. 6 month warranty on top of a great price to remove an old garbage disposal and re-pipe my entire kitchen sink. Glad I chose Roto- Rooter

Review 46 (2023-03-23 - Rating: 5)
Everyone was courteous and did their job well. In particular, Tylor and Kevin were outstanding and answered all of my questions. Most of my contact was with Kevin, and I found him to be knowledgeable,, capable and a man of integrity. I am very impressed with your company primarily because of these two men.

Review 47 (2023-06-05 - Rating: 5)
Harry did outstanding work. The communication was consistent, and he was extremely professional. He left the job site as we agreed, and provided an excellent service. I would recommend him.

Review 48 (2023-02-16 - Rating: 5)
Tristan was here within an hour of our call. We had a clogged drain, of course at 8pm. Tristan located the issue, pulled his equipment out & had the clogged cleared in minutes. Very professional, nice, explained the process and checked the toilet & shower several times to be sure it was clear.Would definitely recommend.A supervisor also came to ensure all was well, nice touch!

Review 49 (2022-04-18 - Rating: 5)
Matt was our technician and we would highly recommend him to anyone. Matt was on time, polite and professional, extremely knowledgeable and very helpful. He explained the issue to us in terms that we could understand and went over the steps of the repair. Matt left his work number in case we have any questions or concerns going forward. Very impressed with his work and how he conducted himself.

Review 50 (2023-07-07 - Rating: 5)
The tech, Mike White, was superb in every aspect of his visit here. Great communication prior to arrival, thorough and dedicated to the job at hand, and very personable. And, no drain problems since, despite heavy downpours on a few occasions!

Review 51 (2022-11-19 - Rating: 5)
Tristan was extremely professional and through. He took the time explain everything and the different options. He was forthright and utilized his skills to get the job done. Given the bad experiences with plumbing companies previously we were glad this experience was a good one! Tristan is definitely the guy to call!

Review 52 (2023-03-25 - Rating: 5)
We were so happy with our experience today. Roto-rooter was out to our home within an hour and our tech Harry was able to get us back up and running in no time. Will recommend them to family and friends!

Review 53 (2022-11-24 - Rating: 5)
Tom and Christoff arrived on time, at the beginning of the time frame provided. They were both very professional and friendly as they determined the best way to fix our shower faucet. Evaluated and fixed within the hour, was more than I could imagine on a holiday on short notice. This Thanksgiving, Im thankful they were able to save the day before family arrived for Thanksgiving dinner!

Review 54 (2022-10-08 - Rating: 5)
First time using Roto-Rooter and am a very happy customer. Steve Hartman was the tech that came to my house. He was professional, knowledgeable and took pride in his work…and he fixed the problem!! Steve is truly an asset and a very good representative for the company. You have a customer for life if every tech is as knowledgeable and professional as he is.

Review 55 (2023-08-22 - Rating: 5)
Harry arrived on time and performed an extremely thorough job clearing a restriction under the basement floor. When Xander arrived with the camera they found another issue in the line to the street, which Harry also cleared. Excellent work, professionally done.

Review 56 (2024-11-10 - Rating: 5)
Really solid company and our Tech Justin was a stand up guy . He came in the afternoon on a Sunday with a smile and good attitude and got the job done . Same with his supervisor . Definitely recommend

Review 57 (2023-03-14 - Rating: 5)
Harry is very professional and friendly. He arrived at my place on time and worked right away. I never had a problem with roto rooter. They were very efficient and get the job done right.Thank you!

Review 58 (2023-01-09 - Rating: 5)
Had an on going problem at my business with the toilet leaking from the bottom. Another company came out two different times and tried using their own methods to resolve the problem but both times the problem arose again the next day. Tristan from Roto router showed up at 8:45 PM on Sunday night figured out the drain actually was clogged within five minutes of being there all the lake the other guys stayed in the three hours find that they were here, the drain was flowing free again within 30 minutes and he left the bathroom looking cleaner than when he came in! You might think you’re saving a couple dollars by price Hunting around but in an emergency situation make these guys your one and only call to guarantee the problem is resolved as quickly as possible. Thank you again for coming out so late on a Sunday night, much appreciated!

Review 59 (2022-12-16 - Rating: 5)
Tristan was great! He arrived to our house and had our sump pump fixed within an hour. He immediately told us the issue, solution, and cost. Would definitely recommend

Review 60 (2022-02-04 - Rating: 5)
Outstanding service, great technician. EXTREMELY courteous, very mindful of the care for my home not wanting to enter with soiled boots. EXTREMELY professional in his work.Id have him back anytime.I recommend him to be YOUR TECHNICIAN of the year.If it were in my power Id give him a bonus or increase.Thank you Matt, job well done.

Review 61 (2024-10-29 - Rating: 5)
Excellent customer service! Prompt, efficient, accommodating

Review 62 (2022-10-29 - Rating: 5)
Justin came out ASAP and took care of our issue right away. He was professional and down to earth answering my questions and getting the fix done immediately.Highly recommend Justin and his company.

Review 63 (2024-10-26 - Rating: 5)
Very amazing service by kenny the plumber. He is awesome doing his job. Very friendly, polite, and kind.

Review 64 (2023-03-10 - Rating: 5)
Our bathtub clogged completely at about 10:00 p.m. on a Friday night. We have a family member with medical issues. who needs to be in the tub frequently. We called a couple of other places that claimed to have 24-hour service, but all we could do was leave a message and nobody ever got back to us. We called Roto-Rooter, spoke to a live customer service agent, and our bathtub was repaired by 10:00 a.m. the next morning. We really appreciate such responsive service for a weekend emergency.

Review 65 (2023-01-07 - Rating: 5)
Each time I have to call RotoRooter, I am more and more impressed by your organization and the people you employ. From when I place the call to when your trained personnel show up, it is nothing but knowledge, professionalism, sense of humor(which is needed) and working on the problem. I said to Andre, yes you are a little more expensive but you show up on time, explain everything you need to do and then go about getting it done. And the professionals you sent yesterday Andre, Scott, Nick and Steve(?) and even the gentleman that showed up today to check the dryness are amazing. I know everything will be done right. Thank you.

Review 66 (2024-10-25 - Rating: 5)
Found the damaged expansion tank and they came out and cleaned up and replaced the unit within 2hrs of the call. Very polite to work with and knowledgeable, helped us navigate filing the insurance claim and get back to having hot water!

Review 67 (2024-10-18 - Rating: 5)
Jacques did a great job! Amazing service! Definitely recommend for professional services

Review 68 (2024-10-18 - Rating: 5)
Great job. Fast efficient and personable

Review 69 (2022-03-21 - Rating: 5)
Jason was awesome! He was on time, and within minutes of arriving my drain issue was fixed! Thank you Jason, we appreciate you!I’ve used Roto Rooter before and have always had good experiences!

Review 70 (2023-02-14 - Rating: 5)
Scheduled appt for requested day and time frame online. Received call prior to technicians arrival. Tom was very friendly and provided estimated costs before promptly beginning the necessary repairs.

Review 71 (2024-10-29 - Rating: 5)
Excellent service, quick, insightful and very professional!

Review 72 (2020-12-11 - Rating: 4)
Aside from the 1 bad apple who needed a serious attitude adjustment, the company responded graciously and sent out a new tech who was exactly the caliber of professional I expect from a company like Roto Rooter. It was pricey, but it’s a skill I don’t have and so it was money well spent for the reliability and speed in which they worked. The lack of the star is the remaining blemish from that first tech...top notch aside from the hour of my life I lost first in dumbfounded haze of the interaction followed by the time it took to tell my story to the company 2x so they could report it and remedy it, which they did to my satisfaction. My second tech gets 5/5 rating!

Review 73 (2023-03-16 - Rating: 5)
I was having issues with the water line to my washer had to have the pipe replaced and a new water line. The rep made sure everything was perfect and working before he left. I would highly recommend & use in future.

Review 74 (2022-12-18 - Rating: 5)
Tristan and Steve were great techs! Highly recommend them! They were attentive and prompt, and didn’t mind the absolute MESS that is my basement. Great job, guys!

Review 75 (2023-05-25 - Rating: 5)
The plumbing technician was very professional. They worked as quick as possible. They cleaned my basement very well. It smells nice and clean after the Sewer back up.

Review 76 (2022-11-13 - Rating: 5)
Worker arrived a few hours early and fixed the problem with our plumbing quickly! He was very professional, and walked me through the problem with her plumbing system. Definitely recommend!

Review 77 (2023-05-31 - Rating: 5)
Joshua is an awesome professional who is very knowledgeable about all aspects of what he does for this company! I hope we get him again should we need other services!

Review 78 (2024-08-29 - Rating: 5)
Very kind and very helpful with everything and helped me a lot

Review 79 (2021-02-11 - Rating: 5)
Josh the tech was very informative about each step he was doing along the way. He was very efficient and professional. I was very satisfied with his work and would recommend him for future jobs and to others.

Review 80 (2023-05-04 - Rating: 5)
The tech was professional, identified himself as a Rotor Rooter employee, was respectful of my home and was able to explain to me what was occurring in my bathroom. I highly recommend them for your plumbing needs.

Review 81 (2023-01-03 - Rating: 5)
Justino was professional and a really nice guy. He fixed the drainage issue quickly. No mess and no fuss. Id definitely request him again.

Review 82 (2020-12-11 - Rating: 5)
Ejector pump for basement bathroom stopped working. I called and RR had a technician come to my home within 2 hrs. He did a great job replacing it, very informative, answered all my questions professionally. This is the 2nd time I had an emergency and had RR come to me home. Wonderful reliable service.

Review 83 (2021-12-31 - Rating: 5)
Service provider, Joshua, arrived within the service window, explained what he would be doing and next steps if those steps were unsuccessful. It took 3 tries with the snake but he was successful. Very pleased with the work and cleanup.

Review 84 (2022-10-05 - Rating: 5)
Had an issue with water leaking seemingly from the siding of my house. Rotorooter had someone out within 3 hours. Ultimately they were unable to assist with resolving the issue, but their technician was friendly and honest.

Review 85 (2023-06-21 - Rating: 5)
Joshua was extremely helpful and efficient in getting my drainage issue resolved. He explained everything he was doing as he went, and the issue was resolved quickly!

Review 86 (2022-02-04 - Rating: 5)
Plumber Joshua was great. He found problem fast & fixed it. Had to call him today about another problem & told me what to do to fix it myself. Hes kind, patient and hard working. My new hero.

Review 87 (2020-03-21 - Rating: 5)
Id like to express my appreciation for the excellent job that Brian (technician number 5023) did at our home today. We had a significant clog in our water drainage system that was causing our kitchen sinks to back up (making them unusable). Brian had a tough time making it so the cable he was using would make the right turns through the various pipes that lead into our basement, in order to deal with the location of the problem. He tried many times, and it seemed like another approach would be needed, one that would have been, lets say, messier. Brian persevered and was eventually able to clear the problem completely! I appreciate that he kept trying. I also appreciated how he took the time to explain what he was doing and describe various alternative solutions. He was very professional, courteous and mindful of keeping his work area clean. I have to say ... weve had Roto-Rooter come to our home on several occasions in the past, and they are always able to solve the problem. Brian represents the company really well, and if we have a need for service in the future, Id like for him to be the person who answers our call.

Review 88 (2020-05-23 - Rating: 5)
It was about 10 PM on a Sunday night and everything started back up into our house. My husband immediately shut the water off to the house. I called Roto Rooter they were at our house within an hour. The gentleman that came out was polite and professional. I thought the charge was very reasonable too!! I will definitely call again if I need them.

Review 89 (2022-03-28 - Rating: 5)
Matt was great! He was very nice and professional. I tried to leave him a tip and he wouldn’t let me but he definitely deserves one! Will use again.

Review 90 (2023-12-22 - Rating: 5)
Roto rooter was great! Came fast and did great work. Cleaned up quickly. Highly recommend!

Review 91 (2022-01-27 - Rating: 5)
Matt showed up and assessed the situation thoroughly. He fixed the problem in a timely manner. He was very friendly and professional the entire time. Would highly recommend his services to anyone in our area!

Review 92 (2022-02-24 - Rating: 5)
I contacted Roto-Rooter for a leak coming in through my bedroom ceiling. My service technician, Harry, arrived on time and was very knowledgeable and detailed in his explanation of the potential issue and next steps. I am happy with the service I received thus far and would recommend Roto-Rooter for your plumbing needs.

Review 93 (2022-04-10 - Rating: 5)
Matt was very knowledgeable and professional he explained the problem clearly and patiently, I feel very assured that the issue is resolved thanks to Matt and I will definitely be using Roto Rooter again for all my plumbing needs.

Review 94 (2022-12-28 - Rating: 5)
Justin showed up on time and fixed my plumbing issue within a few minutes. He was also knowledgeable and gave me advice on how to avoid some future issues.

Review 95 (2020-03-10 - Rating: 5)
Brian is a really great guy!! Did an awesome job! Communicated from the beginning what we could expect!! Prompt, professional and knowledgeable! I will be requesting him in the future if I encounter another issue!

Review 96 (2022-02-10 - Rating: 5)
They were very fast coming out! Very knowledgeable & extremely throughout. They checked every area of concern. Made me feel at ease & gave me a piece of mind. Would highly recommend this company & will be using if needed in the future!

Review 97 (2023-03-03 - Rating: 5)
I have a chronic floor drain problem. I had several different plumbers come to clear it but it never stayed clear for more than a few months. I finally called Roto Rooter. They explained what was wrong with the pipe, old house, cast iron pipe. But they cleared my drain and it stayed clear for a few years. I dont want to rip up my floors to replace the pipe, yet. I will continue to use Roto Rooter because they are the only company that clears my drain and it stays clear.

Review 98 (2023-06-29 - Rating: 5)
Henry was very pleasant and got straight to work upon entering my home. Also gave good suggestions should any other issues come up. Good guy!

Review 99 (2022-03-30 - Rating: 5)
Gau was amazing!!! He was so nice and helpful. Came right out did a walk around got to work and the problem was fixed in 15 mins. I would definitely recommend this company.

Review 100 (2021-07-27 - Rating: 5)
First of all I asked for Alex because I am a widow alone and dont like strangers in my home.He came out initially and determined I needed a new toilet (son cracked original)He came here 2nd time to install a new one and I found him to be courteous and competent each time.I will never use another plumbing company...very satisfied with you

Review 101 (2022-12-05 - Rating: 4)
Sewage clogged! Tristan was excellent. Very respectful and professional. Although, I didn’t agree with pricing, Tristan mannerism made it worth every penny.

Review 102 (2023-06-26 - Rating: 5)
Josh was amazing. Fast, professional and honest. Would use them again based on our experience with Josh

Review 103 (2020-01-23 - Rating: 5)
Called your company a couple times and used your service. Technicians were polite and knowledgeable. Explained my service needs. Just a shade off my desired arrival time but, I survived!!

Review 104 (2020-01-19 - Rating: 5)
My tech guy was amazing. He describe everything step, explained what needed to be done. Also took his time and made sure the job was done right as well as what I needed in the future.Awesome job!

Review 105 (2022-10-31 - Rating: 5)
Tristan was very professional. He handled the problem swiftly with kindness. I was very pleased with his service. Thank you.

Review 106 (2023-03-04 - Rating: 5)
Needless to say, I was perplexed as to why my toilet was leaking into my TV room...The technician Scott immediately spotted the problem, resolved/fixed it in less than 15 minutes, and I was one happy camper!

Review 107 (2023-01-10 - Rating: 5)
The technician showed up promptly and got the job done quickly. He was friendly and professional. Overall very good experience.

Review 108 (2023-04-29 - Rating: 5)
Harry showed up very fast and was very professional. I didnt price shop so cant comment on value but am very satisfied from employee that answered the phone to the tech that showed up 10 out of 10.

Review 109 (2024-10-28 - Rating: 5)
Very helpful wish yall they best

Review 110 (2021-05-09 - Rating: 5)
Kyle was professional and extremely knowledgeable He was fast, courteous and only said 5 words!! Lol. Roto Rooter was the only company in this area willing to show up and not make me go several days without taking a shower I will always seek them out first, and so encourage you to do the same! ....Forever Grateful in Bear Delaware

Review 111 (2023-02-22 - Rating: 5)
They arrived on time with smiles on their faces. Very respectful and kind. If I ever need something again calling and requesting.

Review 112 (2023-01-08 - Rating: 5)
The group responded quickly and were on time. The supervisor and technician were knowledgeable and efficient and communicated all steps taken clearly. Highly recommended

Review 113 (2022-11-30 - Rating: 5)
They were professional and patient in handling our questions. Big job, got done fairly quickly. Highly recommend.

Review 114 (2023-08-22 - Rating: 5)
The tech Harry was very professional, and on time… He also recommended other services to me for the near future.. Thanks Harry

Review 115 (2023-02-23 - Rating: 5)
Technician was courteous and knowledgeable. He diagnosed the problem expeditiously and went out to purchase parts and completed the job that evening.

Review 116 (2021-04-01 - Rating: 5)
Yeah Josh was here today and he was in and out to get parts the stuff that he need it he did a great job and you did it by yourself which I think he should have had help but he did a job did a great job at it while I very happy with it with his working he did

Review 117 (2022-02-22 - Rating: 5)
Kendall was terrific. Impressed with his expertise and professionalism. Took a lot of time to unclog our kitchen sink drain but its running smoothly now.

Review 118 (2022-03-08 - Rating: 5)
Service was quick and efficient. Plumber, Jason, was knowledgeable and efficient. Outstanding experience overall. Will definitely recommend to others and use again for any future needs. Thanks! :)

Review 119 (2022-03-27 - Rating: 5)
Sean was very polite and knowledgeable about what he did. Sean also pointed out what could be the possible cause of my problem. I am a very satisfied customer.

Review 120 (2020-05-07 - Rating: 5)
The technician was very professional and thorough and although he was able to work with me on the cost I think the pricing from Roto Rooter was a little more than what I had anticipated.

Review 121 (2019-06-23 - Rating: 5)
We had a bathroom sink that our daughter clogged with makeup, hair and other girly things. The water would not go down and it was a weekday. We needed help quickly! Called Roto-Rooter and Mr. Gau came out the next day! He was very professional, very quick, and made some very funny jokes about having messy daughters! The job was done in less than an hour. I will call Roto-Rooter again if I need to. Very reliable!

Review 122 (2023-08-07 - Rating: 5)
My technician Harry was prompt, professional and took care of my plumbing problem in record time! I highly recommended Harry and Roto Rooter!

Review 123 (2023-04-26 - Rating: 5)
Joshua the tech did a great job. Very professional and explained a lot to me. Worked quick to resolve the issue.

Review 124 (2021-10-06 - Rating: 5)
What a great experience! I called at 8:45 pm and they had someone out by 9:40 to unclog a main pipe. Quick and easy! Would highly recommend 👍🏻👍🏻

Review 125 (2023-03-18 - Rating: 5)
Arrived on time, friendly, courteous, correctly diagnosed the problem and got the sewer drain cleared at the street. Very happy with the service.

Review 126 (2022-11-25 - Rating: 5)
After having a technician come in the morning, the problem still was not fixed. Another technician, Justin, came in the evening. After approximately an hour, everything is working beautifully.

Review 127 (2023-01-08 - Rating: 5)
The technician was very professional and took care of the problem quickly at 10:00 at night. He carefully explained the cause of the problem. Thanks for the emergency service!!

Review 128 (2021-03-05 - Rating: 5)
The professional who came out to look at our backed up pipe (Josh) was extremely professional and they got here very quickly. Did a great job!

Review 129 (2019-06-05 - Rating: 5)
Gau did a thorough job, kept me informed as to the work that was needed, and was on time. As always, I trust Roto-Rooter for all of my plumbing needs and have never been disappointed. Thank you!

Review 130 (2024-11-12 - Rating: 5)
Great job and very professional

Review 131 (2022-04-05 - Rating: 5)
Sean did a great job with handling the plumbing fix at my parents house. We will definitely use this service again.

Review 132 (2022-04-17 - Rating: 5)
My main drain from the house to the public drainage was block I called Roto-Rooter, and they came out same day two young man very professional and they did an awesome job.

Review 133 (2023-09-09 - Rating: 5)
Harry was super chill and personable. He got the work done within an hour.

Review 134 (2022-02-13 - Rating: 5)
Kendal was efficient and quick. Did a great job clearing my drain. So happy with this service and Technician. Thank you so much.

Review 135 (2023-08-24 - Rating: 5)
Harry, the technician, explained exactly what my problem is and kept me apprised of what he did. He was friendly and professional.

Review 136 (2021-07-22 - Rating: 5)
We had a blocked drain in our basement with flooding, and Roto-Rooter came to our rescue! Mike W. was professional, kind and very efficient. Thank you so much!!

Review 137 (2021-07-17 - Rating: 5)
Very friendly and knowledgeable. Took him not long at all to unclog and also he made sure everything was running good before finishing up.

Review 138 (2021-01-16 - Rating: 5)
Our plumber Kyle H. (#4450) was extremely professional and responsive. He located the problem in our clogged toilet and confirmed our bathroom contractor was at fault for the blockage. Double his salary immediately.

Review 139 (2019-08-18 - Rating: 5)
Thank you so much for coming out on a Saturday to help with our clogged drain. Most plumbers wouldn’t see us until mid-week but you came out and fixed the problem. Thank you

Review 140 (2022-01-08 - Rating: 5)
Robert was an excellent technician. He was very knowledgeable and friendly. I would definitely use him again in the future!!

Review 141 (2023-02-22 - Rating: 5)
Very fast and effective service, and fixed in a timely manner. Service man was very professional and knowledgeable. Highly recommend.

Review 142 (2022-02-18 - Rating: 5)
He was so professional and kind, got it done in less than five minutes. Came out the same day as well. Highly recommended

Review 143 (2023-08-14 - Rating: 5)
Harry was great. On time, fixed the toilet, and was patient as my dog tried to help.

Review 144 (2020-12-28 - Rating: 5)
The plumber was knowledgeable, polite, and fixed our serious drain problem- after our futile attempts to fix it ourselves. Plumber was on time and came a few hours after we called RR. We will use this company again.

Review 145 (2021-10-04 - Rating: 5)
Kendall from Roto-Rooter was highly professional - he quickly assessed and solved the situation. Would highly recommend him again!

Review 146 (2023-01-31 - Rating: 5)
Great job, Justin and Kenny were prompt Nd did very good work... Would recommend

Review 147 (2021-07-17 - Rating: 5)
My tech was knowledgeable , great customer service skills advised on prevention of further issues an asset in my view . Thank you for serving us . Greg & Victoria Gladney

Review 148 (2023-02-05 - Rating: 5)
Tristan did a great job! Here very quickly, was professional, and very friendly.

Review 149 (2022-12-14 - Rating: 5)
They were able to accommodate a same-day appointment and the technician was professional and friendly.

Review 150 (2022-12-14 - Rating: 5)
Excellent service, the technician was very friendly and great at his job. I am completely satisfied with the service.

Review 151 (2022-01-26 - Rating: 5)
Incredibly responsive to us during an emergency. And very courteous. Great work especially by Matt (4768).

Review 152 (2020-12-25 - Rating: 5)
Harry came as an emergency call on Christmas morning and fixed the issue in my sump pump..he was quick very nice and efficient..I would recommend using this company.

Review 153 (2021-12-27 - Rating: 5)
Very professional. Provided all the information, got the job done fast and had quality service. Appreciated my serviceman.

Review 154 (2021-02-17 - Rating: 5)
Joshua was very professional and gave us all of our options honestly! Service was quick and done very well.

Review 155 (2022-11-01 - Rating: 5)
Absolutely professional services. Handled everything with courtesy and made sure I was in the know. Highly recommend

Review 156 (2024-11-28 - Rating: 5)
Very knowledgeable and courteous

Review 157 (2022-10-24 - Rating: 5)
Came out for a free inspection, didnt end up doing any work but the plumber was very courteous and professional.

Review 158 (2022-10-18 - Rating: 5)
Very professional. Great service. Called and they fixed it the same day would highly recommend

Review 159 (2023-01-24 - Rating: 5)
They were on time, very professional and got the job done on a timely manner. I definitely would use them again.

Review 160 (2022-12-31 - Rating: 5)
Excellent, Scott was very knowledgeable. Did a perfect job. Highly recommend Roto rooter.

Review 161 (2023-02-04 - Rating: 5)
Came out on a weekend night! Very professional. On time. Assessed the problem and was able to find a solution very quickly. Very helpful.

Review 162 (2023-02-20 - Rating: 5)
They came out very quickly and were able to help with multiple problems! Justin was very responsive and professional!

Review 163 (2022-11-26 - Rating: 5)
Technician was extremely professional and thorough. Looking forward to using them again when/if needed.

Review 164 (2023-01-16 - Rating: 5)
The service was fantastic! Timely and professional and able to sort out the issue with no delay!

Review 165 (2022-10-18 - Rating: 5)
Tristan was absolutely wonderful from start to finish!! On time, super kind & went through everything step by step!!

Review 166 (2023-02-21 - Rating: 5)
Service was great, my tech was Justin he came up with the solution to the problem fast and efficient

Review 167 (2023-02-06 - Rating: 5)
The gentleman was very polite and professional and went right to work wish more people were like him

Review 168 (2020-04-11 - Rating: 5)
Joshua.Francis and Sean were extremely helpful in resolving my plumbing issue. I highly recommend them and would call on them again if needed.