Roto-Rooter Plumbing & Water Cleanup

Located in Wilmington, Ohio

Address: 2251 Rombach Ave Ste 103A, Wilmington, OH 45177, United States

Phone: +1 937-533-2141

Rating: 4.9

Services

On-site services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-08 - Rating: 4)
Technicians were great once they got here. Determined there was a problem. Snaked my drain and will send camera out tomorrow. Only issue was time it took to get them here. Didnt show in four hour window on Saturday between 4-8pm. Cancelled them and rescheduled for today at 10 am and was 2 pm before they arrived.

Review 2 (2024-09-10 - Rating: 5)
Very responsive - I called in the morning and they could come then or after my work that day, which was more convenient for me. The tech did great work and communicated with me often so I knew what was going on. Highly recommend!

Review 3 (2024-09-17 - Rating: 5)
Ron came out and unclogged my sink in less than an hour. He was very kind and explained the prices upfront. Scheduling the service was also really easy.

Review 4 (2024-06-20 - Rating: 5)
Will F. #3336 in Dayton was AMAZING! When our new home had a sewage backup, he came in and cleared it out quickly! He helped us quickly and efficiently. He was very nice and courteous! Thank you so much!!!!

Review 5 (2024-06-27 - Rating: 5)
Will was super professional and kind while installing the dishwasher. He took his time to make sure everything was perfect and congratulated us on our new house several times. I would highly recommend him.

Review 6 (2024-06-27 - Rating: 5)
Will was great! He explained what he was going to do and then did the job and took time and care. He was kind and was able to come out same day which I really appreciated. He even double checked things before he left.

Review 7 (2024-06-19 - Rating: 5)
Technicians were great with my schedule, were knowledgeable, and presented alternative solutions to my main sewer pipe issue without pressure to choose a solution. They worked hard and efficiently to clear a drain 100 feet down the pipe from the house using a camera and drain clearing equipment. My usual plumber was not able to solve the problem. Thank you Roto-Rooter!

Review 8 (2024-06-19 - Rating: 5)
The gentleman was very polite and does his job excellent. I would highly recommend roto rooter to family and friends. The gentleman knows his plumbing and did a magnificent job at our house. Thank You for your service.

Review 9 (2024-05-25 - Rating: 5)
Ryan came out after having spartan here who quoted me $4k and refused to give me an itemized bill. Ryan from roto knew his stuff and let me know why I was having the issues I was having and sent will out an hour later to install. He quoted me $1,500Less than spartan!! This poor guy was here until 11pm on Memorial Day weekend making sure it was installed right! He was so friendly and made me feel comfortable with him being in my home. I sat out back with company and he let us know when he was done! Ryan and will were awesome and I will never go anywhere else!

Review 10 (2024-06-08 - Rating: 5)
Our plumber, Will, was professional and personable. He explained the issuses clearly and got right to work. Will communicated through the process about any snags as well as his progress. I have no experience with plumbing problems so I am unsure how long things should take; however, I feel like the time spent was adequate to get the job done right. Parts replaced, toilet repaired and the caulk bead looks good. Its always a little awkward when a stranger comes into your home to do a job but Will was great! I hope we never have to use this service again but if we do, I hope we get someone like Will again.

Review 11 (2024-08-19 - Rating: 5)
We want to thank John from Rotor Rooter. He was professional, efficient and friendly. We will recommend him to all of our family and friends!!

Review 12 (2024-06-24 - Rating: 5)
Our technician Davis was very through even for being called out at the end of the evening. They gave us a 30 minute window and he was here within that time. We really appreciate him not trying to “up sale” us on anything we didn’t need. Roto rooter is top notch!

Review 13 (2024-09-05 - Rating: 5)
Davis, the technician was professional, promt, and kept me informed of everything that he was doing or that needed done. Highly recommend.

Review 14 (2024-06-22 - Rating: 5)
I had the One Flow water filtration and a water pressure valve installed. The installation was lengthy but went very smooth. Will the technician was able to skillfully configure the plumbing so everything would fit in the tight space.

Review 15 (2024-07-20 - Rating: 5)
Josh was excellent! Came quickly and was very thorough with his explanation— had very good advice and was knowledgeable on all questions.

Review 16 (2024-07-03 - Rating: 5)
Will was the repair tech that came out. He was very courteous and cautious to not damage anything. He went over and beyond. I will definately request Will next time for my plumbing issues

Review 17 (2024-09-11 - Rating: 5)
Davis Baker was nice polite, very good he did his best to explain the problem and fix the problem give him 10 outta 10 stars. Thank you Davis.

Review 18 (2024-05-20 - Rating: 5)
These guys are great. I called, was greeted promptly and professionally, and got an appointment for the same day. The tech came out and fixed my issue with no problems. Highly recommend.

Review 19 (2024-09-16 - Rating: 5)
Davis was great, and roto rooter had him out within a couple hours of our call.

Review 20 (2024-05-31 - Rating: 5)
Josh provided us with excellent service. He was courteous and a pleasure to work with. He resolved our clogged kitchen drain quickly and provided guidance on drain care in the future. Thanks!

Review 21 (2024-06-08 - Rating: 5)
Roto Rooter, you have the best staff!!! Professionalism, good listeners with patience.Thanks to the dispatcher, technicians; John, Joe, and ESPECIALLY WILL, who managed to resolve my laundry plumbing problem without cutting the wall, when it had to be the next step in resolving this problem. KUDOS WILL 👏.

Review 22 (2024-09-07 - Rating: 5)
John was very nice and knowledgeable about his job. Very considerate and careful about the home. John was very friendly .#5900

Review 23 (2024-05-30 - Rating: 5)
Representative was very knowledgeable, friendly and professional. He stayed busy the whole time and answered all our questions. We will request him if we have any future issues.

Review 24 (2024-06-12 - Rating: 5)
Will was very kind and willing to come out even after midnight to help. He was very patient and did a good thorough job.

Review 25 (2024-06-30 - Rating: 5)
This has been my second time working with Roto Rooter and both times the workers were professional, extremely knowledgeable, and efficient. They will always be my go-to plumber when I need something.

Review 26 (2024-06-30 - Rating: 5)
William was excellent to work with. Instantly diagnosed the clog and worked for 2 hours to clean it out. Cant recommend him enough!

Review 27 (2024-06-26 - Rating: 5)
After calling ever plumber in the area, Roto Rooter was the only company available or bothered to call me back. The technician was great, took his time to do the job.

Review 28 (2024-08-19 - Rating: 5)
The technician, Ron, was very knowledgeable, efficient, and personable. Thank you so much for the great service!!

Review 29 (2024-09-14 - Rating: 5)
John was awesome, very knowledgeable and persistent on getting my main drain unclogged.

Review 30 (2024-06-28 - Rating: 5)
Very punctual, thoroughly explained the issues. Was very friendly! Would love to have him come back for future work.

Review 31 (2024-09-09 - Rating: 5)
Very fast, high quality service. Little pricey, but who else would come out on a Saturday evening?

Review 32 (2024-09-07 - Rating: 5)
Friendly and helpful giving us ideas of what he could and could not do….will use John again. :)

Review 33 (2024-06-15 - Rating: 5)
Will came to my resident to inspect the water heater, he found out the issue and didnt charge me for any unnecessary work. Would definitely call them back for any service

Review 34 (2024-06-07 - Rating: 5)
Josh was very professional and friendly he explained the services very well and my options. He has very good customer service skills.

Review 35 (2023-09-03 - Rating: 5)
Brenden was absolutely wonderful, we called for emergency service due to standing water in our tub and toilet, he was here within an hour of calling and was very kind and professional. The clog was cleared by the time he arrived and he was nice enough to check to make sure everything was working as it should before leaving. Will definitely continue to use them in the future with hopes of Brenden being the technician who comes! Thanks again!

Review 36 (2022-12-08 - Rating: 5)
Tyler kept us well informed until Mike arrived. Field Supervisor, Dustin, arrived promptly and evaluated the situation. Mike was very professional and respectful of our property. He completed the clean out in a timely manner. Outstanding customer service from all involved. We recommend this service!

Review 37 (2023-09-04 - Rating: 4)
I have had them out a couple of times and they have been upfront on the cost but never pushy about anything. Very down to earth and understanding. I am very nosey in knowing how things work and they had no problem answering any of my questions or explaining every move down to how the knobs work on the machine. The only reason I gave 4 stars instead of 5 is because I personally feel it is a little high on the price but I couldn’t say for sure since they have been the only ones I’ve called because they have always gotten me someone here in the matter of hours.

Review 38 (2022-12-11 - Rating: 5)
Max was super helpful and always explained everything he was doing. The entire experience was excellent from having a plumbing issue on a Sunday to getting immediate assistance and great service. I explained another separate issue we were having and Max remembered before leaving and made sure to recommend a tech we could call to check it out.

Review 39 (2023-07-04 - Rating: 5)
Our technician Max was great; friendly and professional. His expertise and knowledge helped diagnose and fix our drain issues quickly. He also advised of preventative measures.

Review 40 (2024-06-05 - Rating: 5)
Josh came out to clear out a backed up drain. Was very quick and polite. Showed up quickly also for the emergency I was having.

Review 41 (2022-10-23 - Rating: 5)
Nick was very professional. The job ended up taking much longer than was initially expected and a second tech came out to assist with another piece of equipment and the original price was still honored. Very happy with the service overall and would not hesitate to use them again.

Review 42 (2024-05-20 - Rating: 5)
Great service, was able to come out and diagnose our issue on a Saturday afternoon. Technician was nice, knowledgeable, and communicated well.

Review 43 (2024-06-21 - Rating: 5)
Josh was very friedly, personable , and professional. You have gained a permanent customer!

Review 44 (2024-06-08 - Rating: 5)
Great job. Was quick, efficient , and friendly. Came out late on a Friday night and solved our problem with ease. Thank you!

Review 45 (2023-01-16 - Rating: 5)
Max did a wonderful job. He kept us informed every step of the process and was very professional. He explained the issue and what he was doing to correct it. Will definitely use their services again. Thank you!

Review 46 (2021-07-23 - Rating: 5)
Brent did an amazing job being very thorough and personable. He took the time to address every single one of our needs and make sure we as the customers were happy with the result. 10/10 would recommend.

Review 47 (2023-01-05 - Rating: 5)
Max was very professional and efficient when it came to the problem we are having, he was able to determine the source and Quickly attend to our needs. I would definitely recommend him in the future as a tech you would like to have at your house , he also gave very helpful tips for what to do in the future in hopes of negating our ongoing problem with our main sewer line.

Review 48 (2023-01-13 - Rating: 5)
Awsome service and it wasnt an easy job! Same day service, a couple other places I called were days out and when its your main line clogged you need help quick! Our tech (Josh) spent the extra time needed out in the freezing temperatures. He was very polite and informative. I would recommend them highly.

Review 49 (2022-12-22 - Rating: 5)
I thought Nick did a great job. Nick was friendly and professional. He was very thorough in making sure the line was clear of any blockage. He even got a camera to check and make sure everything looked good when he was done instead of just saying its unclogged and leave. Everything was put back together and cleaned up before he left. I would definitely recommend Nick to anyone that needs plumbing help.

Review 50 (2023-05-17 - Rating: 5)
The water disaster happened shortly after midnight Sunday. Roto-Rooter made us a priority on a Sunday and had the inspector/mitigator, clean up crew, and plumber all here the same day. They were helpful, supportive, informative and spent so much time making sure we understood everything that was happening. They took care of everything for us. They checked in on the house everyday and made adjustments to the drying process as needed. They left cell numbers and were available for any needs. Highly recommend this company. So appreciate them in our time of need.

Review 51 (2022-11-13 - Rating: 5)
Amazing job. I constantly got phone calls updating me about the service, and everyone was extremely friendly.A employee named Dustin talked to me before the plumber was able to get there and helped a lot by giving me information about possible solutions to my problem. Very friendly!My service man (plumber/technician) Josh was absolutely amazing and such a nice guy. He talked to me and explained everything throughly and even cleaned up some small foot prints left behind. He came out and worked in the snow and cold but ultimately gave me great service and made me feel safe with roto rooter service.

Review 52 (2022-11-26 - Rating: 5)
Braydon did an excellent job handling grease and food debris buildup in our pipes. He was extremely thorough and ensured that two separate blockages were resolved. He was also personable, friendly, and professional. I strongly recommend his services.

Review 53 (2023-01-22 - Rating: 5)
Maxwell was amazing. He was so fast and knowledgeable. He gave helpful advice and tips for the future of our system that we are going to utilize.The only reason we did not use Maxwell is the landlord wanted to use his own plumber.My only complaint is that the dispatcher told me there was no fee for the inspection but there was. The dispatchers need to be educated on this.

Review 54 (2023-01-13 - Rating: 5)
Shawn did an amazing job, he was really professional and kept me updated through the entire process. He was very kind and he worked efficiently. If I have a house call again, I would prefer to have him again.

Review 55 (2023-03-03 - Rating: 5)
Technician was professional, courteous, conscientious and thoroughly competent. He also clearly explained everything he was doing and was very engaged with his work and made sure to answer my questions and that I was completely satisfied. Would give him 6 stars if possible.

Review 56 (2024-05-25 - Rating: 5)
Gentleman instituting repairs was very personable and very efficient at his job. Thank you so much for a job well done.

Review 57 (2022-12-18 - Rating: 5)
Brayden K. Was super professional, knowledgeable, and helpful! We had a backup and clog in our main service line and had waste water flowing up into our basement. We caught it relatively early but he came after hours, fixed the problem, just an overall really good technician and nice guy. Thanks so much!

Review 58 (2022-12-20 - Rating: 5)
Kaleb showed up faster than the expected time for our emergency call. He was very proficient explaining what he was doing. Thank you roto rooter for the first responder discount. I highly recommend their services!

Review 59 (2023-12-22 - Rating: 5)
I had a major drain backup and they came the same day and finished the clean out. Rodney was friendly and professional and I will definitely call again if I need service!

Review 60 (2021-10-05 - Rating: 5)
Brent was fantastic! Extremely professional and courteous. He explained every step he would take and was doing while working. Would absolutely have him back out when we need more help. He is an asset to your team. Thank you!

Review 61 (2024-05-24 - Rating: 5)
Will (The Technician)Overall did an Outstanding/Oberservance jobHe was polite and answered all questions👍

Review 62 (2023-02-05 - Rating: 5)
The technician did a thorough evaluation of the situation.My drainage problem is sporadic and was not occuring when he was presentAlthough, he was unable to find the problem, he did give me some helpful information about possible causes and options for addressing it, with pressure to get me to have him perform a service beyond the free evaluation.He gave me an estimate for the service option.

Review 63 (2023-01-21 - Rating: 5)
We recently called and had our floor drain in our basement cleaned due to some issues of water backing up, and Josh Cannon with Roto-Rooter, was at our home in 20 minutes! He was very professional, came right in and went right to work on our drain. He did the best he could the first night with our drain, unfortunately our drain was so clogged that it snapped one of his tools requiring him to come back the next day to continue fixing the issue. The second day he arrived exactly when he said he would and again got right to work and didn’t leave until the drain was draining! We had a great experience with using Josh and Roto-Rooter and would highly recommend him and the company to anyone!

Review 64 (2023-05-19 - Rating: 5)
Well mannered professionals that was so friendly and down to earth. They took there time ensuring the situation was being resolved correctly from all aspects while explaining what steps they was taking as they went along. I will recommend roto rooter to everyone and never look anywhere else if future situations arise. I could not have asked for a better experience and outcome from such a nasty situation. Thanx guys. I will be asking for these guys if ever I should need any roto rooter service in the future and telling anyone else who needs service. Thank you. Thank you!!

Review 65 (2023-01-29 - Rating: 5)
The guy that came out to auger our toilet was very helpful and kind. He explained everything that he was doing in detail and had our toilet fixed in less than 10 minutes. Our tub has a slow drain and my husband had been bucketing out the water into the toilet and wasn’t paying attention and dumped a bucket of water into the toilet that had a lid to one of my razors in it (a big lid from a schick intuition razor) and it lodged in a way that sealed any water from being able to go down. I tried tirelessly to get it unclogged with an auger, regular plunger, power plunger, and nothing was working. Being that it is a Sunday I was sure it was going to cost an arm and a leg to get someone out to get it fixed, he gave me a $75 off discount making it less than $200 to get it fixed and was at my house and had it fixed in less than 2 hours from the time I called! Excellent service, very professional and personable! Thank you roto-rooter!

Review 66 (2022-11-26 - Rating: 5)
No repair was needed. Very honest on a plumbing issue perpetrated by our family. Spent time on the issue, good sense of humor, respectful, conversational, and advised us how to prevent the problem moving forward. . No charge. I would use this very knowledgeable plumber again. Thank you!

Review 67 (2021-07-08 - Rating: 5)
Brent was here very fast. He was friendly and professional. He listened to what I knew about my house and didnt try to sell me stuff I did not need. Great customer service. I worked for a major airline 20 yrs and truly know it when I see it.

Review 68 (2023-11-17 - Rating: 5)
I have used this company for my plumbing problems and have always been completely satisfied with there work. Plus there honesty is much appreciated. I am a senior and on a fixed income.

Review 69 (2022-11-02 - Rating: 5)
Excellent experience. Great workmanship on kitchen faucet w/water pressure issue. Cleaned out the pipes thoroughly. Service guy, Nick, was prompt & professional. Did a great job & left the area clean & neat. Very impressed.

Review 70 (2022-12-14 - Rating: 5)
Knowledgeable and friendly technician name Mike came out and took care of my main drain backing up and answered the questions I had. Top shelf service. Highly recommend! Drain is flowing as it was designed too!

Review 71 (2022-11-13 - Rating: 5)
Had a great experience with RotoRooter. This is 2nd time using them now for an immediate repair and they’ve always promptly serviced our property. Shawn was very friendly and knowledgeable. Addressed our issue quickly.

Review 72 (2022-11-19 - Rating: 5)
Our technician was kind and used great explanation to help us understand our problem. He took his time to make sure our backage was cleared out and ran a series of tests to ensure the problem was solved.

Review 73 (2024-06-30 - Rating: 5)
Helpful as always. Our town is notorious for its awful setup, and we can always count on fast, efficient help from these guys!

Review 74 (2022-12-22 - Rating: 5)
Technician was amazing at explaining the process of clearing pipes. He ensured the water ran correctly without any hiccups prior to leave for the day. Very professional and amazing quality of work!! Highly recommended!!

Review 75 (2023-09-18 - Rating: 5)
Mike P was very professional. He shared some very knowledgeable information to help maintain our kitchen pipes and garbage disposal. I’m very thankful.

Review 76 (2022-07-22 - Rating: 5)
Technician came out to unclog drain outside that was causing flood in basement. Ron was very professional and explained everything that was being done as well as explained what caused the clog and ways to prevent. He took care of the issue very quickly! Highly recommend!

Review 77 (2022-11-30 - Rating: 5)
Our technician was Max Hurst. Max is a very good listener and kept investigating until he was confident he knew where the problem was. The problem was in our clothes washer drain. He cleaned it out and now a couple of drains are working much better. Good job, Max!

Review 78 (2022-12-11 - Rating: 5)
Shawn was very professional and helpful. He explained everything as he went along and did everything in his power to try to solve our problem. I was very appreciative of his service.

Review 79 (2024-02-09 - Rating: 5)
Great service so far!! Came in and was very professional! Even worked with me on the price! Would recommend!! Thank you 🙏 and stay blessed 😇!!!

Review 80 (2023-02-15 - Rating: 4)
Was actually gas line leak detection and repair. Technician did good job, kept us informed all along the way and completed job in a timely manner. Only downside, really expensive. About $1700.00 for approximately 8hrs of labor and minimal parts.

Review 81 (2022-11-15 - Rating: 5)
Had a “clog” that we tried to fix ourselves and after 4 days called Roto-Rooter. Tech was here for 5 min and had it fixed…then commenced to continue to fully clean the line out completely.Explained to us how to prevent another “hair clog” and then ran one more final run through. Very professional.Tech name was Max H #4535Date of service 11/15/22

Review 82 (2023-07-06 - Rating: 5)
Technician, Max, very helpful, seemed like he knew what he was talking about and was passionate about his work. Roto-Rooter itself, expensive, local plumber is the way to go if time is not urgent, but got someone out the day of scheduling and didnt have to talk to a real person, scheduled online.

Review 83 (2022-12-09 - Rating: 5)
We had a potential backup in our toilet due to a flushed rag. Shawn from Roto-Rooter came out and did a very thorough job at evaluating the issue and making an expert recommendation that solved our problem. He was VERY professional, knowledgable, courteous, timely, and trustworthy. Thx for a job well done! Will for sure call Roto-Rooter again if needed.

Review 84 (2022-11-10 - Rating: 5)
We received same day service to open a clogged drain. The tech was there within hours, was friendly and very professional, and had our drain running quickly in spite of a difficult situation getting to the pipes. I will definitely use Roto-Rooter again!

Review 85 (2024-01-19 - Rating: 5)
Professional respectful of our property explained everything before you started going will definitely use them again and will highly recommend them if youre in a situation to need a drain cleaned or plumber

Review 86 (2022-11-25 - Rating: 5)
Brayden did a fast and great job . He was very professional 10/10 will recommend Roto-Rooter for all of our plumbing needs and will try and request this tech again he did a fantastic job ! Thank you again sir !!!

Review 87 (2024-08-20 - Rating: 5)
Had a bathroom drain clog giving me issues for over a week. Decided to go ahead and call Rotor Rooter to come out and they got to me 8am sharp. Guy gave me a pricey quote but I went with it and it corrected the issue. Thank you for your services.

Review 88 (2023-01-26 - Rating: 5)
Mike was clean and professional. Used disposable footwear to protect our carpet. Quickly diagnosed the problem and made a temporary fix with a suggestion to replace our toilet. Provided professional advice and was respectful of our concerns. Five STARs for Mike P.

Review 89 (2022-01-09 - Rating: 5)
Collin was here on a Sunday within ten minutes. He was friendly and the consummate professional. He fixed my garbage disposal and the leak from my sink expertly. The price was extremely reasonable, and I would highly recommend him.

Review 90 (2024-08-31 - Rating: 5)
John is an awesome technician and has come out to help a few times. Unfortunately I have a tree in the front yard next to my plumbing line so I am going to have to get part of the line replaced due to the tree roots.

Review 91 (2022-07-24 - Rating: 5)
I had a clog in the sewer drain in my old house. Mike came in and took care of my problem pretty quick, cleaned up and put things back in place. Very nice man and did a great job! Would definitely use this company again.

Review 92 (2021-07-27 - Rating: 5)
Our service professional, Ash, was very kind and offered prompt service. He patiently analyzed the leaks we had and wrote up assessments of the items that were already functional. He even went out of his way to go to a specialty plumbing shop to source materials for our repair. Thank you so much!

Review 93 (2023-02-08 - Rating: 5)
Sean was informative of what he was doing and what was needed. My pipes were very bad and he made sure to bring them back to full capacity intank before leaving. Would recommend

Review 94 (2022-11-13 - Rating: 5)
My experience has been mixed, but thanks to an awesome dispatcher and Brayden, who completed my repair, I am giving 5 stars. I called initially on Friday afternoon, when my shower started backing up, due to a blockage in my main drain. At 10 pm, no one had showed up, even though at 445, I was told I was next. I was rescheduled to the following day at 3-5 (I could not be home earlier in the day). The technician arrived at 445 but was unable to get the drain opened and had to leave at 630 for a personal issue. Initially, someone wasn’t able to come back until the following morning. However someone in dispatch (apologies I cannot remember her name) was able to get someone here at 830. Brayden was able to clear the blockage and did a wonderful job of cleanup afterwards. Brayden, you saved the day! Thank you!

Review 95 (2024-08-23 - Rating: 5)
Davis did a wonderful job on my kitchen sink

Review 96 (2022-11-03 - Rating: 5)
Shawn was great. Very friendly and knowledgeable. He also was willing to inspect a couple of pipes from a recent renovation. It was greatly appreciated. 5 stars!

Review 97 (2022-11-22 - Rating: 5)
My kitchen sink pipes had become clogged with grease/oil causing the sink to back up. After having one plumber come out who could not clear the clog, I called Roto Rooter and they dispatched Max, who within short time had my sink working like new again. Very professional and methodical in his approach to find the source of the clog and then to ensure it was completely cleared out.

Review 98 (2022-11-28 - Rating: 5)
So my toilet was clogged beyond plunger repair and Mike was really nice and chill even though my son was trying to talk him a bunch. He arrived on time and identified the issue and completed the task in a very timely manor.

Review 99 (2023-01-30 - Rating: 5)
Great turnaround on a weekend when its so hard to get emergency help! Josh was super, explained everything thoroughly, went extra mile to diagnose. Great service!

Review 100 (2022-11-16 - Rating: 5)
The technician that came out, Max, was knowledgeable, professional and personable. He discovered and solved the issue and cleaned up any debris afterward. We greatly appreciate the timely, quality service!

Review 101 (2021-07-30 - Rating: 5)
Brent clearly communicated the tasks he was going to Complete. He also detail the cars involved and the rationale for the services that need to be performed. He was professional friendly and respectful of Covid restrictions. I’ll be using your services again if you send Brent!

Review 102 (2023-01-02 - Rating: 4)
Mike was very friendly and polite. He answered all my questions and was patient while I figured out what I was going to do. While the problem has not yet been resolved, I feel more prepared to have it fixed.

Review 103 (2022-12-18 - Rating: 5)
Josh was absolutely awesome! Very professional and quickly took care of our problem. I will definitely call Roto Rooter the next time we need help. Thank you

Review 104 (2022-01-11 - Rating: 5)
Mike was very good! Diagnosed the problem that my garbage disposal was jammed with a set screw. Newly purchased home, possible from prior owners. Took time educated me on disposal maintenance going forward.

Review 105 (2021-09-26 - Rating: 5)
Had a very bad back up. Called at 8 pm and they were trying to get someone out immediately. They werent able to until very early the next morning which was fine. The technician, Shawn was very polite and professional.

Review 106 (2022-12-11 - Rating: 5)
Brayden K did an AMAZING job of fixing the issue and explaining to us how to fix similar issues that may come up! Was very nice, super easy to get along with, and quiet enough that our baby stayed asleep!

Review 107 (2022-12-04 - Rating: 5)
My bath tub wasn’t draining at all, had standing water in my bath tub. Max from roto rooter was was able to fix my issue in a timely manner and was extremely thorough. I recommend max for a plumbing job any day.

Review 108 (2021-07-23 - Rating: 5)
Ive used Roto Rooter many times and have always been pleased with their services. While I didnt utilize them today (due to cost), I highly recommend them and will not hestiate to call in the future. May I add, I was highly impressed with the professionalism of the technician (Colt).

Review 109 (2024-07-19 - Rating: 5)
Josh was fantastic and helpful, very knowledgeable and patient

Review 110 (2021-07-24 - Rating: 5)
Very fast and professional service. The serviceman, Ash, was friendly and informative. He was meticulous in the clean up. He also explained the charges well. I would recommend him and his company to anyone.

Review 111 (2021-07-19 - Rating: 5)
Brent responded to our call in a very timely manner and worked to resolve the clog to take care of getting our basement back in order. He was very polite and respectful of our time and home!

Review 112 (2022-11-17 - Rating: 5)
Max H.4535 was a very nice young Man. Stayed on task. Took time to pin point problem, told us how he was going to proceed, professional, personable. Would have him back again

Review 113 (2021-09-11 - Rating: 5)
Ash Davis did a wonderful job with getting out toilet unclogged it was really bad where it was backing up in our bath tub, it wasn’t and easy job with the house being old and on flat but he didn’t stop until he got it in clogged. He was apologetic for taking so long. He was kind , friendly and courteous and didn’t leave till the job was done.

Review 114 (2021-09-11 - Rating: 5)
Colt is the best! Very professional and takes the time to explain everything to you. Appreciate his patience and understanding. I trust his work 100%. Your company is lucky to have him.

Review 115 (2021-07-27 - Rating: 5)
Our technician was awesome! He figured out a complicated system and solved the problem. Roto rooter was prompt in their response and very polite. If (big if, hopefully) we have problems again, we will be calling roto rooter.

Review 116 (2024-07-11 - Rating: 5)
Will came in and did above and beyond service would recommend highly

Review 117 (2021-07-16 - Rating: 5)
Colt was fantastic! He verified that the repairs were covered by Warranty before committing to the cost of the repair. We ended up not paying a dime. Colt to his time and stuck around until the Pilot light would relight. I have not had an issue with this company at all

Review 118 (2022-09-16 - Rating: 5)
I was notified by a realtor that the supply line to an upstairs toilet had started to leak. By the time I reached the house, not only was there lots of water on the bathroom floor, it was leaking through my kitchen ceiling. I called around and reached Roto-Rooter. First off, the dispatcher was amazing because I was freaking out and I couldn’t get the water shut off so she calmed me down and told me to get a hold of the fire department to do that. water off, the remediation supervisor showed up to document everything and get me on the schedule for a plumber. Like anywhere else right now, their plumbers are busy so it did take a couple of days to get a plumber out however, the remediation crew immediately set up equipment to dry out the floor and the ceiling.I’ve never gone through an upstairs water leak before and Roto-Rooter was on it so fast and prevented much more damage. I’m not only recommend them, I would definitely use this company again.

Review 119 (2022-12-11 - Rating: 5)
Maxwell was very professional and knowledgeable. Described everything that he had done and also pointed out some things to watch out for regarding some other pipe fittings and such.

Review 120 (2023-11-27 - Rating: 4)
Friendly, courteous and got the job done effectively...did have to reschedule appointment but did come eaely the next day

Review 121 (2022-10-22 - Rating: 5)
Josh was great. Very nice and polite. Gave me a price before he started. He made sure everything was good before he left.

Review 122 (2021-09-13 - Rating: 5)
Brent did a great job. My wife and I believe the issue was resolved and wr have a better sense of our current plumbing situation. We are very pleased.

Review 123 (2023-01-26 - Rating: 5)
The service technician was very friendly and helpful. He solved our problem and did a great job. 10/10 would recommend

Review 124 (2021-09-24 - Rating: 5)
I called the Miamisburg office and asked for someone to come and see why I had no hot water, and the service technician COLT was at my house within the hour. It turns out my water heater had ruptured. COLT explained everything to me and showed me where the problem was. I decided to go ahead and replace it and he gave me an estimate. He left briefly to pick up a new water heater and I am excited to say its already installed. COLT was very professional, asked if I had any questions. A job well done and fixed the same day!

Review 125 (2023-09-01 - Rating: 4)
Prompt and quick to diagnose and fix the issue. A little pricey but the tech was very helpful and pointed out a coupon to save a decent amount on the bill.

Review 126 (2022-11-29 - Rating: 5)
Josh was informative and kind. Even though it was dirty work, Josh was clean ......curious of our home and cleaned up his tools. Thank you.We recommend you.

Review 127 (2022-11-07 - Rating: 5)
Brayden was very efficient in clearing my clog. He explained everything on how he was going to complete the task. He reviewed the work completed and thoroughly cleaned everything before leaving

Review 128 (2023-09-15 - Rating: 5)
I wasnt able to wash my sick husbands clothes. Thanks to Max for unstopping our drain. I will be referring friend if they have drain problems.

Review 129 (2024-09-17 - Rating: 5)
Thanks Ron for answering the call. Appreciate the prompt and professional job!

Review 130 (2021-09-10 - Rating: 5)
The service tech (Colt) was very efficient and professional in addressing the plumbing related issue I had. He supplied great service and volunteered great advise while during his visit.

Review 131 (2021-07-10 - Rating: 5)
Called to have them check a leak under kitchen sink. They came out within the hour, and the technician Josh was very thorough and provided the details of the leak issue. Great service all around.

Review 132 (2022-10-21 - Rating: 5)
Very professional and friendly. He explained everything he was doing in a manner in which I could understand. My drain was cleared and he was on his way in a half hour.

Review 133 (2022-07-23 - Rating: 5)
Jeff was very thorough with the work he performed and was willing to educate in a respectable, polite manner. Great work, we are happy with the results.

Review 134 (2022-11-20 - Rating: 5)
Top notch. Extremely professional. Cleaned up very well as though they were never here. Recommend Roto Rooter for all plumbing services.ThanksBill

Review 135 (2024-09-09 - Rating: 5)
Pleasant experience job done quickly and with experience.

Review 136 (2024-05-30 - Rating: 5)
Davis did a great job. Toilet is working like new

Review 137 (2022-12-13 - Rating: 5)
Josh C. Came out and cleared the drain. He was very professional and polite. I 10/10 recommend him if you need your drain cleaned!!

Review 138 (2021-07-22 - Rating: 5)
Brent did a wonderful job! He was prompt and very professional and explained the services he was doing. I would recommend and use again!!

Review 139 (2022-12-17 - Rating: 5)
Brayden was very professional and did a great job! I would definitely have him come again with any other plumbing problems that arise!

Review 140 (2023-09-11 - Rating: 5)
We had a small leak from plumbing work they did in April. I called, they were at our house within 3 hrs. Fixed the problem, no charge, guaranteed Thx

Review 141 (2022-12-22 - Rating: 5)
Our tech was Michael. He was on time, very thorough, Michael explained thoroughly. And worked in a timely fashion. I would highly recommend Roto-Rooter😗

Review 142 (2022-12-14 - Rating: 4)
The tech was nice and courteous. Took his time and explained about what he needed to do. Very satisfied with his work and kindness.

Review 143 (2021-09-22 - Rating: 5)
Brent did a great job. Very professional and he helped out alot. I would recommend him and roto rooter anytime. Thank you

Review 144 (2023-05-13 - Rating: 5)
My bathtub drain was clogged, called Roter rooter 45 minutes later they had a repair man out to my house 30 minutes later it was all fixed clean neat no fuss no muss the man was polite and professional excellent and a good day all around

Review 145 (2021-10-03 - Rating: 5)
The connection from our house to the sewer main was clogged causing major back up issues inside of our house. The tech arrived on time, was very knowledgeable, and polite while working.

Review 146 (2022-07-24 - Rating: 5)
Super friendly! Took the time to explain how his tools worked and what he was doing for our sink/drain! Appreciate his time and kindness!

Review 147 (2023-09-18 - Rating: 5)
Max was on site about an hour after I called for service and completed the main line cleaning professionally.

Review 148 (2021-10-01 - Rating: 5)
Brent was professional,clean,thorough.Addressed call questions and concerns clearly and specific. I have the highest regards fir your organization due to Brent. I will recommend your service.

Review 149 (2021-09-14 - Rating: 5)
Ash did a wonderful job. He was courteous, professional, and timely. He didnt leave until the job was done. Thank you, Roto-Rooter!

Review 150 (2021-10-05 - Rating: 5)
The tech, Ash was really awesome person on top of being very knowledgeable and respectful, and patient.... Its hard to find a business that carries all 3 qualities he displayed... They are worth the price 😉

Review 151 (2021-09-08 - Rating: 5)
Brent was great. He let me now what was happening at all times. He anticipated issues and called to ask for assistance. Saved me a lot of mental anguish.

Review 152 (2024-06-14 - Rating: 5)
The tech was professional, knowledgeable, and friendly. He Determined what the issue was and fixed it in a timely manner. I would give him an A++!

Review 153 (2022-11-24 - Rating: 5)
Had a plumbing issue on Thanksgiving Day leaving us with no water! Roto Rooter sent one of their guys out and the issue was patched up in less than an hour! Thanksgiving Day and dinner were saved!!! Clutch! I will call them for any and every plumbing issue I have from this day forward.

Review 154 (2022-07-27 - Rating: 5)
Mike..#0809..He was wonderful! Honest with us. And didnt leave until our issue was taken care of. He even cleaned up afterwards..

Review 155 (2024-07-16 - Rating: 5)
Davis Baker was knowledgeable and quick 10/10

Review 156 (2021-08-27 - Rating: 5)
Brent was very professional, polite and courteous.Got the job done in a timely manner.Excellent service!Thank you.

Review 157 (2021-07-24 - Rating: 5)
Brent was very professional and we appreciated the great job he did for us explaining what needed to be done and then completing the job.

Review 158 (2021-07-17 - Rating: 5)
Colt was awesome, he was very professional and quick response time. Definitely will use you guys again. Thank you so much!

Review 159 (2021-07-13 - Rating: 5)
Brent did a marvelous job. He put in the extra effort. Walk me through the process of maintaining and using the enzymes to keep the system clean.

Review 160 (2024-11-03 - Rating: 5)
They called promptly at 8 to give the plumbers arrival time. He was quick and got the job done correctly the first time.

Review 161 (2022-11-27 - Rating: 5)
Nick was very kind and helpful. Really appreciate how quickly he arrived and helped us with our clog.

Review 162 (2023-01-04 - Rating: 5)
Mike at Roto-Rooter is great! Fast response, and explained how we could keep him from coming back, too!

Review 163 (2022-09-30 - Rating: 5)
Shawn came to snake my sewer pipe. Very personable and knowledgeable. Very friendly and did an excellent job.

Review 164 (2021-08-22 - Rating: 5)
I caused a clog in my kitchen sink while cooking. I didn’t realize it until I noticed that my hallway and family room add water on the floor drain closest to my kitchen. Technician was here and the job was completed in less than two hours from my initial phone call.

Review 165 (2022-07-20 - Rating: 5)
Ron was extremely helpful and explained the problem and solution well. He took extra care in the house to be clean and careful.

Review 166 (2022-11-25 - Rating: 5)
Super informative and very helpful. Came out on short notice when my line was clogged. Would recommend to anyone that has a plumbing emergency.

Review 167 (2022-12-11 - Rating: 5)
Josh cannon showed up quickly and did an absolutely amazing job was nice and professional.

Review 168 (2021-12-26 - Rating: 5)
Mike Phillips. Was extraordinary. Awesome personality and got down to business. Was a pleasure to have in our home.Thank you Mike. 😊

Review 169 (2023-12-22 - Rating: 5)
Didn’t try to say I needed unnecessary work. I felt that they gave me honest service.

Review 170 (2022-12-02 - Rating: 5)
Shawn was extremely professional and explained the entire process. Gladly would recommend again!

Review 171 (2023-01-28 - Rating: 5)
Quick and efficient. He explained everything! Will ask for Josh if u ever need help with my plumbing again!

Review 172 (2021-07-26 - Rating: 5)
Brent did a great job. He was prompt and efficient, and really went above and beyond.

Review 173 (2024-02-23 - Rating: 5)
Great service, very appreciative of the quick response and quality of work.

Review 174 (2024-06-19 - Rating: 5)
Great service!Came back right away when we needed more repairExcellent company!

Review 175 (2022-11-25 - Rating: 5)
Have been having slow drain issues, thought maybe it was not clean, Roto Rooter Tech found easy solution and out the door. Will be the go to for now on!

Review 176 (2022-07-21 - Rating: 5)
They were pleasant, explained what they were doing and why. Very knowledgeable and confident in what they were doing. Would definitely have them again.

Review 177 (2024-08-29 - Rating: 4)
The gentleman was polite and professional.

Review 178 (2023-09-25 - Rating: 5)
They were very professional and were able to get our problem fixed quickly! Thanks!

Review 179 (2021-07-17 - Rating: 5)
Colt was knowledgeable and informative, with quick response time. Definitely will use you guys again and refer to family and friends.

Review 180 (2023-06-02 - Rating: 5)
Max did an excellent job, told us ahead of time what would be needed.

Review 181 (2023-09-18 - Rating: 5)
On time. Explained with details what they were doing. Very respectful. Would recommend.

Review 182 (2022-11-20 - Rating: 5)
Max arrived within an hour of making an appointment and made sure that my kitchen sink was back up and running. Thanks Max!

Review 183 (2021-08-05 - Rating: 5)
Brent was very helpful and nice. As far as I know he did a great job 🤗

Review 184 (2022-12-07 - Rating: 5)
Brayden was fantastic! Super helpful and did a great job. Highly recommended.

Review 185 (2024-08-27 - Rating: 5)
Very professional and knowledgeable.

Review 186 (2023-01-06 - Rating: 5)
Tricky clean out. Max did a great job took his time and got it running smoothly. Thanks

Review 187 (2021-07-15 - Rating: 5)
Brent did a great job. He communicated the issues well and was professional.

Review 188 (2021-09-27 - Rating: 5)
Great friendly and super fast service. Very professional quality work. Colt was beyond great and knowledgeable.

Review 189 (2022-07-20 - Rating: 5)
Josh and a trainee came out to clean drains.... I was more than happy with his knowledge and professionalism.... top notch!