KP Drains

Located in Wilmington, Massachusetts

Address: 943 Main St, Wilmington, MA 01887, United States

Phone: +1 978-447-5945

Rating: 4.8

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Review 1 (2024-12-19 - Rating: 5)
We recently used KP drains to have several drains cleaned out, including our main sewer line at our home in Andover. I was very pleased with the quality of the service and customer care. Brandon was the technician sent out and he was extremely informative and explained what the process entailed. Moreover, he addressed all my questions and was very pleasant to work with. I highly recommend using this company for any drain-related issues in your home. The prices are very reasonable and they’re honest about what is needed to resolve the problem, which I really appreciate.

Review 2 (2024-09-15 - Rating: 5)
Super quick response time. Capable and pleasant technician explained the problem and cleared our clogged tub drains. Wonderful company to deal with!

Review 3 (2021-02-09 - Rating: 5)
Our downstairs plumbing was severely clogged. It got to the point where our toilet and sink were not working. We called KP Drains and they were out here within a matter of maybe two hours. Our technician was Mike. This man was absolutely amazing. He was super friendly and kept up conversation while getting the job done. I dont think I have ever seen the sink and tub drain as fast as they do now. Our toilet works again. I 100% recommend this company. We will definitely be requesting Mike again, even if its just for maintenance. Not all heroes wear capes. Thanks again, man!-Marco + Olivia

Review 4 (2023-08-10 - Rating: 5)
Just had a most friendly call with KP drains. My basement got flooded last Tuesday. They explained to me it was because of the dry well Im having in my house. Thats out of their services. They gave me advices on who I should call next. Very appreciate it. I can tell they are very experienced and friendly.

Review 5 (2023-03-20 - Rating: 5)
I am amazed; 1) the lady that made my appointment was super nice and efficient 2) the whole thing (from the call to book to the end of the job) took less than 2 hours 3) Mike was amazing, super friendly, efficient, and gave me some very useful information about my drain; it is obvious that he cares. He explained why he made certain decisions and it was all so well thought-out but also quick. 4) great price. Impressive service.

Review 6 (2021-12-28 - Rating: 5)
After having another drain company attempt to unclog my tub drain, they were unsuccessful and recommended I contact my plumber. My plumber came and checked it out and recommended I call KP Drains. I called and Mike was here within half an hour and had the tub flowing within 10 minutes. Mike was extremely pleasant and knowledgeable, I would highly recommend him and KP Drains. If I need to I will definitely use them again.

Review 7 (2022-07-12 - Rating: 5)
We had a referral to KP Drains from our trusted plumbing and HVAC service team (shout out to J. Griffin). We scheduled quickly and the office confirmed when they were on the way. Then Mike, who is absolutely delightful to work with, sorted out a rather complicated bit of plumbing to remove a clog. Its a special kind of person who is efficient, pleasant and can still smile even after a shower of used sink contents. If needed we will be calling them again, appreciative of the competence, professionalism, fair pricing, and the clear communication we experienced from KP Drains and Mike.

Review 8 (2022-12-09 - Rating: 5)
Brandon from KP Drains was so incredibly helpful in dealing with our drain blockage this morning, and thankfully he was able to diagnose our problem quickly.Brandon is very skilled and awesome at what he does, and he was super friendly and communicative while getting everything done in a timely manner. I 100% would easily recommend KP Drains to anyone and everyone. Thanks for the great service and conversation, Brandon, appreciate your help with everything!

Review 9 (2023-09-02 - Rating: 5)
From the first call and speaking to Shelia booking a service call lto the technicians that responded. A seamless experience. Arrived on time or early got right to work explained the work they were doing and soultions to fix the problem. First day way snaking the drain to isolate the problem then camera inspection the next day. Both technicians were top notch Andrew and Brandon made me a customer for life. But the call is what started it all. Shelia worked with my schedule and seemed eager to resolve my problem. It was a pleasure dealing with everyone. What started off with a huge headache ended with relaxtion and resoultuons. Thank you KP drains. One VERY happy customerRob Parks

Review 10 (2023-01-24 - Rating: 5)
I had a problem with a sewer backup at my residence on Saturday morning of the MLK weekend. No plumbers were available to help, but I got a referral to KP Drains. I contacted KP Drains and Mike P. called me shortly after my call for help. Mike said he was very busy with other emergencies, but that he would help me out before the end of the day. During the day he called me twice, each time apologizing for not getting to me yet. He arrived at 9:00 P.M. and by 10:30 he had fixed the immediate problem so we could use the toilet, shower, dishwasher, etc. However, he heard a gurgling sound and recommended doing a video inspection of my sewer line to uncover any problems. Sounds invented, huh! I asked him to proceed and he returned the next, Sunday, to discover water in the line from my property out to the town sewer line in the center of the street. Mike and I popped the sewer cover in the center of the street, and he pointed out that there was a blockage where my sewer line tied into the town line. Subsequently I called DPW to no avail. I called KP Drains and Jay reconnected me with Mike who agreed to call DPW. So far, so good. Mikes explanation convinced DPW and the supervisor agreed to open the line at the juncture. I have to call DPW to see if they finished the work last week. The price for the work was reasonable and the service was top notch! I plan to call KP Drains in the future; I recommend you do too.

Review 11 (2022-01-26 - Rating: 5)
We called for an emergency drain clearing and they came right out. They had to come back the next day because I needed to clear some things to get the snake in. “Mike” our technician was at my house at 9:30am sharp just like he said and he was extremely professional and efficient and cleaned and disinfected the area when he was done. These will be the guys we call from now on! Highly recommend.

Review 12 (2021-09-02 - Rating: 5)
I called KP Drains to repair a clogged sink, they came right in and went to work. The guys were efficient and professional, unfortunately they needed to access the home owners basement side of the host to remedy the clog and were not able to. I appreciate their promptness, tentative and thorough service. Once we reached a standstill they guys cleaned up so well you would not even know they were there. Unfortunately, the landlord used an insurance claim to fix the issue and needed to use a different company. That company ruined the blinds over my sink and even stained the ceiling with backsplash, as well as broke the shelf in the lower cabinets.I got to witness back to back different drain companies and KP is thumbs up all the way! Thank you guys.

Review 13 (2020-10-09 - Rating: 5)
We had a flood in our basement. Two of the plumbers I called referred me to KP Drains. Drew came out and was extremely polite, professional and fast. He fixed it very quickly, cleaned up the area and then did a video of the line all for a quarter of what I expected. Highly recommend!

Review 14 (2020-02-07 - Rating: 5)
Mike came to our house last night and fixed a clog above our main drain. We cannot thank you enough for your timeliness, kindness and professionalism. My husband and I were extra stressed as we are expecting our first child this weekend. Timing of this issue was not ideal as I have a planned induction today at the hospital. Mike came in and fixed the issue and we now have peace of mind that everything is functioning before we bring our daughter home the next few days.A++ service, 10+/10Nice to have people who take pride in their work and are extra kind to customers. Unfortunately this day in age we don’t always see it.We will be using KPdrains for any future service needed!!!

Review 15 (2021-07-13 - Rating: 5)
Called the number and Mike returned my call right away, said he would be there within the hour to clear my main line that was backed up. Mike was awesome!! Very professional and upbeat and positive about the situation, cleared my drain and was on his way! Thanks again Mike! Would definitely recommend especially off hours like my problem.

Review 16 (2022-10-18 - Rating: 5)
Mike came to check my French drain that was recently installed by another company and to also inspect my sewer system. He was here within an hour and a half. I would definitely recommend using them.

Review 17 (2019-09-12 - Rating: 5)
Its always a pleasure to deal with KP Drains. They have helped us out with our customers a couple times now; and are very responsive, professional, and friendly. KP Drains is greatly appreciated by CMS Plumbing & Heating. Thank you!

Review 18 (2023-05-03 - Rating: 5)
Mike showed up on time, very confident and great attitude. he cleared the drain and he was very professional, and well spoken. great service all around. Peter M

Review 19 (2022-10-13 - Rating: 5)
KP Drains is the best! I had a clogged drain, so Mike came over right away to unclog it. Professional and competent, I would recommend them to anyone!

Review 20 (2020-01-05 - Rating: 5)
Mike is a friendly, professional and conscientious plumber. He turned a stressful situation into a positive one! Mike also gave me an important tip...1 ply toilet paper !! Thank you !!

Review 21 (2021-05-23 - Rating: 5)
Mike from K P Drains was great. Very pleasant and knowledgeable. He found the issue very quickly. Highly recommend this awesome company.Will use them again.

Review 22 (2023-11-17 - Rating: 5)
Fast, efficient, reasonably priced and top notch customer service. I will call them 100% for snaking a drain

Review 23 (2023-12-11 - Rating: 5)
Mike is very nice on wat he dose he talks to u about wat needs to be done

Review 24 (2022-11-17 - Rating: 5)
Andrew from KP drains was extremely helpful. He was very knowledgeable with over 20 years experience in the business and was able to diagnose our problem quickly and thoroughly going above and beyond to ease our minds. We will definitely be calling KP again and recommend them highly.

Review 25 (2022-11-14 - Rating: 5)
Our kitchen sink was backed up, called these guys this morning, back in business this afternoon - and, as it turned out, our sewer line was completely blocked with years of sludge, all gone now. Fast, good price, professional, service with a smile - cant recommend them enough. Particularly Andrew, the guy who came out.

Review 26 (2021-08-10 - Rating: 5)
KP Drains was great. They were able to come out the same day. The technician was really knowledgeable and nice. We had used Roto-Rooter in the past and they charged us twice as much and didnt clean up like KP Drains. These folks were fast and fixed the problem quickly. Highly recommend!!!

Review 27 (2022-04-01 - Rating: 5)
KP was referred to us when our main drain backed up. They were at the house within an hour and took care of our clog. Very reasonable price.

Review 28 (2020-07-14 - Rating: 5)
Andrew and KP Drains did a great job cleaning out a clog in my waste pipe. They were very responsive, knowledgeable, prompt at a reasonable price. Highly recommend them!

Review 29 (2021-11-30 - Rating: 5)
Let me preface this review by telling you that I have some experience with mainline clogs (growing up, I used to go to the Home Depot rental dept so that I could DIY them; its a grimy job so these days I just hire out). Based on my experience, this particular problem would not have been resolved by renting an auger from HD because the obstruction would not have been relieved by a snake under 200 feet in length, and HD does not rent out augers with cables of this length. I discovered KP Drains incidentally when I called another company which referred me to them. These guys are great and I wish the Google searching algorithm would float them to the top of the list when you search drain cleaning companies. Knowledgeable, skilled, and professional. And prompt with their scheduling. Pricing is also fair, given the task at hand. You can trust these guys to get the job done 👍🏾.