Kinetico Advanced Water Systems of Coastal Carolina

Located in Wilmington, North Carolina

Address: 11125 US-17, Wilmington, NC 28411, United States

Phone: +1 910-270-1214

Rating: 5

Services

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
We had our K5 system installed January 2024 and cannot be more pleased with our system as well as the level of customer service we’ve received since before install. We just had our first filter change for our under sink RO and our technician was incredibly pleasant and thoroughly explained the process. Very satisfied!

Review 2 (2024-12-18 - Rating: 5)
Would recommend them as a 5 star rating. Technician arrived on time. Very informative and answered our questions. The work they had to offer was great and professional.

Review 3 (2024-12-12 - Rating: 5)
Mike is a very knowledgeable technician. He recommend and explained the a suitable system very thoroughly. We are very confident that we made a good choice in using Kinetico.

Review 4 (2024-11-07 - Rating: 5)
We received a text message from Bree in the Kinetico office letting us know when to expect the technician. We then received a picture of him later and some background information. This information is very helpful in making us feel comfortable. Casey Sessoms , the Kinetico technician, arrived when expected and was personable and professional. He received information from us and went about his business promptly. He did a thorough job.

Review 5 (2024-08-13 - Rating: 5)
Cody was great and friendly. We are new to the coastal lifestyle so needed guidance on how to best achieve good tasting drinking water and soft water for the rest of the home. He advised us in a way that was affordable and practical. Would recommend.

Review 6 (2024-07-25 - Rating: 5)
Cody the service technician was very friendly and knowledgeable about our plumbing system and need for a replacement. I especially like how Kinetico Advanced Water Systems of Coastal Carolina will email and text notifications to ensure we’re aware when the technician is enroute, to include a picture and biography.

Review 7 (2024-11-06 - Rating: 5)
Very professional man, Shannon is very knowledgeable and listens well to our needs....we will be moving forward with Kinetico and Shannon !

Review 8 (2024-10-18 - Rating: 5)
Mike Wooten could not have been more pleasant, professional and informative when replacing the filters. We highly recommend Kinetico.

Review 9 (2024-04-05 - Rating: 5)
Hayden was awesome. He came highly recommended by Franco who is also a Kinetico employee and my neighbor.Great service. Took his time, answered all of my questions, and really explained things to me, patiently. I hate I don’t have a Kinetico system. I bought my whole house system before Franco joined their team. When the time comes, I am definitely switching.

Review 10 (2024-06-19 - Rating: 5)
I reached out to have someone come out and make sure our system was working properly. Franco came out to take a look and was just as delightful as the day we purchased our system. I highly recommend Kinetico for your water treatment needs.

Review 11 (2024-03-21 - Rating: 5)
Shannon did a great job explaining the system to use. No pressure just facts that help you make a decision. It was great as was the install. Cody and his helper did a professional job and again explained the things we needed to know. The WATER is awesome! Our old system never gave us the quality of water we have now. I wish I could give them 10 stars. Professional and top notch.

Review 12 (2024-08-09 - Rating: 5)
Mike came to change my filters. He walked me through the process in detail, so I can do it myself next time. And he answered a bunch of my questions. Courteous and pleasant. Very pleased.

Review 13 (2024-12-18 - Rating: 5)
Outstanding! Knowledgeable, thorough, patient, and doesn’t try to upsell you. Great system and Hayden is an awesome technician

Review 14 (2024-06-07 - Rating: 5)
Had AWS out to test the water. We are having problems with iron and less than optimal softener performance. They sent out Hayden who was knowledgeable, friendly and helpful. We are grateful for the advice and will work with AWS going forward on the basis of this visit.

Review 15 (2024-08-27 - Rating: 5)
We love our kinetico water system! The technicians are always pleasant, professional, and very knowledgeable.

Review 16 (2024-06-27 - Rating: 5)
I haven’t purchased the system yet, but Jeff did a great job explaining everything and was not high pressure at all. I’m sure I will end up doing this As I know the water quality here is terrible and this would be a huge improvement

Review 17 (2024-09-24 - Rating: 5)
My time with Jeff Collins and Hayden Gallimore were very informative and easy for an old man like me to understand nothing but pure satisfaction on my part

Review 18 (2024-09-09 - Rating: 5)
We have had our water system for about 4 years. We have a salt delivery about every 2 to 3 months and filter change every 6 months. All the technicians have been professional, knowledgeable, and willing to explain anything we have asked. They are also friendly and relateable. We receive a text verifying the appointments, texts identifying the technician who will be coming (including a picture), and a text when the technician is headed our way. We also have their under sink water filtration system and hot shot. Ill keep using them for all the reasons listed above.

Review 19 (2024-05-16 - Rating: 5)
Overall great experience! Shannon was professional, knowledgeable and very helpful. Installation was smooth and timely. Most importantly, the water quality is excellent and tastes great. I highly recommend them. Thanks, Kinetico!

Review 20 (2024-08-02 - Rating: 5)
We enjoyed having Franco over to our home to educate us on our systems. He was very informative and knowledgeable.

Review 21 (2024-10-24 - Rating: 5)
Courteous, professional, fairly priced and on time. A pleasure doing business with a terrific company.

Review 22 (2024-03-28 - Rating: 5)
Hayden did a great job of checking over the system and advising me of areas that may need work in the future. We also discussed options if I wished to upgrade my system. He was very pleasant and informative.

Review 23 (2024-04-17 - Rating: 5)
From start to finish and maintenance after initial meeting & installation KINETICO has provided excellent service. We are very happy with the staff, their work ethic, and customized plan to bring excellence through their product & work relationship.

Review 24 (2024-02-27 - Rating: 5)
We are new homeowners to Brunswick County. Our home has the Kinetico advanced water system and needed to be serviced. Angie came out and replaced all the filters and checked the water quality. She answered all questions we had about the system and how it works. Thank you,

Review 25 (2024-04-24 - Rating: 5)
Scott was extremely knowledgeable about all types of water filtration systems. He explained exactly how our system worked including how to shut off in emergencies and the leak detection feature.He took his time and answered all of our questions. No pressure sales at all. We took over the warranty from the previous owner and will continue with Kinetco. Great tasting water!

Review 26 (2024-09-04 - Rating: 5)
Great customer service from start finish. This is my second Kinetico system. Did a lot of research before deciding and the Kinetico came back as #1 every time. Yes, they are a tad more expensive but “you get what you pay for”. Thanks to Franco and Advanced Water Systems.

Review 27 (2022-08-17 - Rating: 5)
From the initial phone call to completion of installation, they have been fantastic to work with. Franco did a great job of explaining everything, offering options, and making recommendations without ever causing me to feel like I had to hurry up and decide. There was no high pressure, repetitive follow ups while we researched and made our decision. Scott did the install today and was also exceptionally professional. He was able to explain the system in laymans terms efficiently and wasnt bothered by all my questions. The communication from this team is outstanding and I couldnt be more pleased with the level of service provided.

Review 28 (2024-02-22 - Rating: 5)
Shannon has always been super helpful and quick to respond back to me on my concerns for my clients water needs. He’s straight forward and doesn’t try to up sale what’s not needed. Kinetico has been my go to water filtration company for 3+ years now. Been happy since day 1.

Review 29 (2024-04-08 - Rating: 5)
Mike Giles was prompt in keeping our appointment, tested my water and detailed exactly what the results meant. He explained Kinetico’s systems that I could use in my home and did not pressure me into making my decision. I recently purchased an Epic water filter countertop system and he also tested the filtered water from it. To my surprise and dismay, my tap water (which varies in color from yellow to brown) tested more pure than the filtered water from the Epic purifier. I will give further reviews after my installation is completed. Thank you Mike!

Review 30 (2024-04-24 - Rating: 5)
Shannon did a great job of explaining the issues in our local water and how his systems would eliminate them. He was very professional, on-time, and knowledgeable.

Review 31 (2024-02-28 - Rating: 5)
Our tech Bailey N came by today to replace the filter under the sink. It turned out to be something much more simple. Bailey was very nice, informative and professional. I appreciate the bit of info on the filter system for maintenance purposes.

Review 32 (2024-08-26 - Rating: 5)
Kinetico responded to a service call. Slocum identified the issues on the spot and offered solutions or options. Tested the water and gave us the comfort of knowing our systems were performing.

Review 33 (2020-01-15 - Rating: 5)
Hunter and staff did a wonderful job installing the whole house filter & reverse osmosis system. In & out cleaned up and did a great job explaining everything.

Review 34 (2022-09-22 - Rating: 5)
Awesome job! Shannon Stokes our sales representative was fantastic. Scott and Matt the technicians who installed our system were professional, timely, neat and clean, and knowledgeable. These guys did a great job! Office staff was very helpful also. Definitely a home run!

Review 35 (2024-01-12 - Rating: 5)
While I have not yet had the system installed, I asked Kinetico to visit and give me a quote for a reverse osmosis system. Franco tested my water and explained what each test meant - I learned a lot about my water! He was very easy to communicate with, & I would be happy to work with him again in the future.

Review 36 (2024-10-15 - Rating: 5)
Excellent customer service. The technician was very knowledgeable.

Review 37 (2022-08-24 - Rating: 5)
Hayden was very professional and he have excellent customer service skills. Answering all of my questions and explaining the system to me. He arrived earlier than the scheduled appointment time with a courtesy phone confirming if this was okay with me. However the new technician that was on this job with him was not introduced to me nor was he mentioned in the text stating that there would be two technician. Thanks again.Best Regards

Review 38 (2024-02-12 - Rating: 5)
UPDATE 2/12/24 - Just had our annual service on our RO filtration system. Mike Wooten was the technician this time. Once again, we are very happy with the service we received from Kinetico. Mike was knowledgeable, friendly and extremely efficient. Job well done!Scott Slocum is amazing. He is always punctual and very efficient in doing his job. Add to that, he’s very pleasant and his positive attitude is contagious. My wife and I highly recommend Kinetico Advanced Water Systems for your water treatment needs!

Review 39 (2024-08-20 - Rating: 5)
Advanced Water Systems backs up their excellent equipment with professional maintenance services. The work was done when scheduled and provided a thorough evaluation of my system. Highly recommend using AWS

Review 40 (2024-01-05 - Rating: 5)
I was very pleased with the service. Scheduling was easy and fast. I was kept aware of when the technician was on his way. The tech, Mike W was prompt, courteous and very efficient.

Review 41 (2023-09-05 - Rating: 5)
My technician Hayden was a consummate professional. The system was being installed in an odd corner of my garage with no hood option for a drain. Hayden did an excellent job having ensuring the system took up minimal space and the plumbing was extremely clean and orderly. The installation of this product was an enjoyable part of the purchase which is very rare!

Review 42 (2024-01-15 - Rating: 5)
Kinetico are some of the most professional people I have dealt with across any business. Always on time and knowledgeable, which make me comfertable spending my hard earned money with them. I do recommend.

Review 43 (2024-09-12 - Rating: 5)
Very informative, efficient and nice. We will be using them again for all our future needs.

Review 44 (2024-01-11 - Rating: 5)
Franco was great! He didn’t make me feel pressured to purchase- but of I did reach out because of my own concerns with our NC water. I haven’t committed, but I do hope we can reduce our plastic bottle waste!

Review 45 (2024-11-18 - Rating: 5)
Mike, is an outstanding sales representative and very knowledgeable about his product

Review 46 (2024-01-12 - Rating: 5)
Shannon was very professional and knowledgeable of the Kinetico brand of products and presented the possible opportunities of a new water system for our home to suit our needs. I was impressed with his presentation.

Review 47 (2023-10-09 - Rating: 5)
Shannon Stokes met me promptly (as promised) at my residence & evaluated my water softening system. He was very professional & observed that my current system was not operating properly. He gave me 2 options to install a Kinetico system & said he would send 2 quotes.

Review 48 (2024-06-25 - Rating: 5)
Shannon was great at explaining water solutions at our initial consult today! It was so incredibly helpful!

Review 49 (2023-04-25 - Rating: 5)
Kinetico was a great company to work with. Shannon provided a detailed on site explanation of work to be done and estimate. Mike did the installation of my kitchen RO equipment and provided a thorough explanation of how to use and maintain the system. Definitely would recommend!

Review 50 (2024-11-23 - Rating: 5)
Very impressed with Jeff Collins visit today. He explained everything about upgrading my current equipment and also the benefits of a reverse osmosis system.

Review 51 (2022-09-16 - Rating: 5)
I build homes for a living and I had Franco come out to give me an estimate on a whole house water system and then Scott come out to install it. They were both amazing, very knowledgeable, didn’t try to over sale me, got me what I needed and treated me very fairly. Highly recommend Kinetico and their team!

Review 52 (2022-05-12 - Rating: 5)
Scott, the install tech, was really great, and so were the sales guy, customer service staff on the phone, and the testing team who set up our R.O. system as well! Professional, courteous, knowledgeable, caring, and concerned! System, although high for our budget, was sold to us in such a way as they tried to help as much as possible! We look very forward to continuing to do business with Kinetico in the future! Thank you very much!!

Review 53 (2022-11-15 - Rating: 5)
Hayden was exceptional!! He is so sweet and eager to please his customer. He went above and beyond expectations. Very knowledgeable and attentive to detail. I am very picky and he was so patient with my concerns and questions. Your company is so fortunate to have this great employee!

Review 54 (2023-04-19 - Rating: 5)
The installers for Kinetico (Scott and Mike) were extremely courteous, friendly, and professional. I am very impressed with the quality of the installation and the thorough explanation of the system after it was installed. I will recommend Kinetico to all of my family, friends, and neighbors.

Review 55 (2024-07-11 - Rating: 5)
Very professional. We purchased the under sink reverse osmosis. Sent a text introducing the tech before they arrived. Very efficient and patient. Walked me through changing the filters. I have never been a water connoisseur, but I can truly taste the difference. Very pleased.

Review 56 (2024-02-13 - Rating: 5)
Very happy with kinetico’s service! From the process of choosing what to go with (we wanted reverse osmosis and also a whole house water softener) to the installation - everyone was knowledgable and helpful!

Review 57 (2023-10-02 - Rating: 5)
Kinetico service and communication is at the highest level. Their amazing customer service is a breath of fresh air. Would recommend them for installs, retrofitting, and monthly service!

Review 58 (2022-12-20 - Rating: 5)
Cody and Hayden were efficient and knowledgeable about the home water filtration system, home water softener and the reverse osmosis water filtration system installed at our kitchen sink/refrigerator. Sulfur smell at the faucets in the sinks and showers is gone. Peace of mind regarding all of the questions regarding Gen X is priceless. Very happy with our purchase.

Review 59 (2024-10-09 - Rating: 5)
Very helpfull,knowledgeable.Answered all questions. Highly recommend them

Review 60 (2023-12-26 - Rating: 4)
The service tech was a bit late which wasnt a big deal. The service was completed in a professional manner. He also took the time to explain to me some aspects of the system for my future use that I really appreciated

Review 61 (2024-04-26 - Rating: 5)
Hayden was very helpful and informative! We always get great customer service and very respectful and professional technicians.

Review 62 (2022-06-01 - Rating: 5)
Outstanding service. Very knowledgeable, personable and professional. Antonio found a minor control problem was not allowing the system to operate optimally. He quickly corrected the problem and got everything back working correctly. He then took the time to instruct me on how to operate the system. Antonio is a awesome technician. I will be a repeat customer and ask for Antonio.

Review 63 (2022-09-08 - Rating: 5)
Absolute professionals! They all take the time to explain everything, show you what you need to know, and are always available to answer questions.The other companies tried to upsell things I didn’t need, Kinetico actually tests your water and then provides a solution of only what you need!I’m really glad we went with this system and very happy so far being a customer! Thank you!

Review 64 (2022-04-07 - Rating: 5)
So glad I went with Kinetico Advanced Water Systems they meet all my expectations and installed my system in my laundry room were other company wanted to install outside. Thanks Franco for the estimate and the technician Scott and the other gentleman for the great service. I’m very pleased with the system and would recommend to any one needing a system to give Kinetico Advanced Water Systems a call.

Review 65 (2024-07-17 - Rating: 5)
Technician that came out wa very thorough and knowledgeable. Excellent visit.

Review 66 (2024-04-01 - Rating: 5)
Highly professional team, 100% improvement and water quality. Shannon, Antonio and the install team when the extra mile to answer all questions.

Review 67 (2024-11-11 - Rating: 5)
Quick service and effectively answered a couple of questions I had

Review 68 (2022-11-08 - Rating: 5)
From start to finish, everyone was informative and friendly and helped solve my water problem. The gentleman who installed the system told what he was going to do before he started installing the system. When he was finished, he explained how the system would work. He also showed me what to do if I had any leaks. I would recommend Kinetico Advance Water System to everyone who has a water problem.

Review 69 (2022-09-28 - Rating: 5)
Been customer with Kinetico for eight years. They have always been helpful and never had any issue with any service. . Todays service was with Scott Brown. He was polite curtous and took time to answer questions. He was definitely on point.

Review 70 (2024-11-11 - Rating: 5)
After 10 years of service my Kinetico system on the beach needed renewal. We decided to have it renewed and to add K5 Drinking Water Station and Dechlorination system.Cody and Casey did the installation effectively and efficiently.

Review 71 (2022-03-07 - Rating: 5)
As a gym owner, it’s important that we keep our members and coaches as heathy as possible. Hayden came out and serviced our system and made sure we knew how everything worked and how we can monitor use. He was very knowledgeable and courteous! Now we know our water is safe for drinking. Thank you!

Review 72 (2022-12-07 - Rating: 5)
Slick engagement from the word go. Salesman was knowledgeable but not pushy, installation tech was prompt, capable and motivated to do a good job. Price point is punchy but the system and support offered arguably is the best out there.

Review 73 (2023-09-01 - Rating: 5)
Franco was fantastic! He took the time to go over our system and test our water to ensure it was working. Very professional and knowledgeable.

Review 74 (2022-03-24 - Rating: 5)
The technician was professional and completed the installation quickly. He took the time to explain all the aspects of the RO system and answered all the questions I had. His work was perfect and he cleaned up afterwards as if he had never been there. Highly recommend!

Review 75 (2022-11-18 - Rating: 5)
Two technicians installed our home water purification system. Both were courteous, friendly and very knowledgeable about the technology of the purification components. Before leaving our home the technicians provided us with a complete description of the system and its operation.Overall, we would highly recommend Kinetico to anyone who needs a home water purification system.

Review 76 (2023-05-24 - Rating: 5)
Hayden was awesome for our first filter changes on our Aquasure water purification system and K5 r/o unit. Troubleshot our regeneration timer issue… easy fix. Well done and thanks!

Review 77 (2023-06-21 - Rating: 5)
Franco was super knowledgeable and understood that we knew what we wanted. So, he skipped the sales pitch and got us the information we needed to make an informed decision without any pressure to buy.

Review 78 (2024-01-17 - Rating: 5)
Young man, Nate was very polite and professional! The Hampstead Kinetico has been great providing us quality customer service!

Review 79 (2021-12-21 - Rating: 5)
Hayden was fantastic. Professional, personable, and took time to educate me on installing the filters myself as well as the things to look for.I am however, disappointed that the faucet drilling did not happen on the same visit. Thought those would have coincided, so we could use the drinking water system today?!The water filtration install was perfect, and Hayden was the 5 stars!

Review 80 (2022-02-05 - Rating: 5)
Our filters needed changing because of the low water pressure. The service people not only changed the filters but they checked the rest of the system for any leaks. Thanks to our new Kinetico water system we have delicious drinking water and we don’t have to buy bottled water at all. The service people were excellent.

Review 81 (2024-09-12 - Rating: 5)
Mike was amazing and very knowledgeable. Would recommend him to anyone. Made my transaction smooth and easy

Review 82 (2020-01-29 - Rating: 5)
We have nothing but positive comments for AWSCC. Dan met with us in our home to answer our (hundreds of) questions and outlined our options. We never felt rushed or pressured. We appreciated how he wrote out all the key points, because this was critical after we talked to a competitor and needed to be able to go back and evaluate all of our choices.Scott, our installation guru, was great. He came up with a simple solution to a cabinetry issue, gave clear explanations, and left me a tidy kitchen. It’s all good!

Review 83 (2022-02-18 - Rating: 5)
Kinetico is such a great company. Everybody is very nice and knowledgeable !! Their product is amazing and make the water in my house very safe for my family to use and you cant put a price on that!! I absolutely recommend Kinetico if you want clean safe water!!

Review 84 (2024-07-18 - Rating: 5)
Very knowledgeable and attentive to the customers needs and wants . Thank you Jeff.

Review 85 (2023-08-18 - Rating: 5)
This is the 2nd Kinetico system we have had. First being in our home in TX where the water is worst. The water system has been flawless and the undersink RO makes the best tasting water !! Advanced Water Systems of Coastal Carolina has been awesome to work with and the staff is extremely professional ! You cant go wrong here if you looking for the best water system available.

Review 86 (2024-08-06 - Rating: 5)
I just had Hayden Gallimore from Kinetico Advanced Water Systems give my system a 6 month check up. He was very professional, courteous, and friendly! I would highly recommend this company to anyone needing water filtration!

Review 87 (2024-09-05 - Rating: 5)
Great service and answered all my questions.

Review 88 (2024-07-29 - Rating: 5)
Jeff was very knowledgeable and super polite and helpful! Thank you!

Review 89 (2023-10-30 - Rating: 5)
The service tech was very knowledgeable about the products and did his job at a highly professional level and I would recommend this company to everyone .

Review 90 (2023-09-12 - Rating: 5)
Kinetico’s service has been great! We have struggled with terrible water for years and Kinetico has provided us with a system and service that has corrected our hard water issues.

Review 91 (2023-05-22 - Rating: 5)
The water is wonderful and the installation process was very professional and well done. They did a great job explaining how the systems work and how to maintain.

Review 92 (2022-12-15 - Rating: 5)
We are very pleased with our RO system. Hayden was patient, professional, and an excellent problem-solver in both the installation and follow-up.

Review 93 (2023-02-28 - Rating: 5)
Mr. Brown is the best Kinetico Advanced Water Systems Representative Ive ever seen.Thank you for your outstanding services Sir.Semper Fidelis

Review 94 (2024-07-29 - Rating: 5)
Good service, professional. And I appreciate the heads up text when the tech is on the way, including his name, picture, and a brief bio. Good for security.

Review 95 (2024-05-07 - Rating: 5)
Kinetico Adwanced Water Systems has been the best water system we have ever had, going on 10 years now. They come once mo they to check on salt needs and filter, etc. Nate came today, like clockwork, to bring salt and a new filter. Technicians and office are always responsive and professional.

Review 96 (2019-02-22 - Rating: 5)
I just needed a filter replacement. Front desk was kind, energetic, and willing to assist. She gave me directions and made sure that I had everything I needed since I didnt know about the Kinetico system very well. I look forward to working with them for future purchases.

Review 97 (2024-09-24 - Rating: 5)
Always great service from Kinetico Advanced Water Systems!

Review 98 (2023-06-01 - Rating: 5)
The entire organization is professional and great. Scott Slocum is knowledgeable and informative about our regional water situation. I always learn something about the Cape Fear area from him.I am very thankful that we chose Kinetco 5 years ago. Visitors always comment on the purity of our drinking water. Thank you Scott!

Review 99 (2022-07-13 - Rating: 5)
Chaz of Kinetico AWSCC came out at the last minute before close of business to re-supply our hydrogen peroxide for our system. He was extremely professional and very kind to us as he gave our system a quick check and let us know all was in order for peace of mind. We highly recommend Kinetico AWSCC to all of our Hampstead and Coastal North Carolina neighbors!

Review 100 (2023-11-29 - Rating: 5)
I am typically on a schedule to have our salt delivered. A little glitch in the system occured at Kinetico Advanced Water Systems and the regular delivery didnt occur. I called my son and he brought me some to get me by. Time passed and I was needing more so I called Hayden with Kinetico and he was at my house within 15 minutes. He apologized for there system glitch and got everything taken care of and all is now back on schedule. Thanks for the great service Hayden.

Review 101 (2022-04-01 - Rating: 5)
We have had Kinetico Advanced water servicing our whole house filtration system and our RO system. ( They also installed ita little over 6 years ago)They are prompt polite and seem to know what theyre doing!

Review 102 (2023-06-01 - Rating: 5)
Hayden was very professional and prompt. He answered all of my questions and gave me a business card to talk about future purchases. I hope to get the results back soon. Thank you.

Review 103 (2019-03-11 - Rating: 5)
I highly recommend Advanced Water Systems and Kinetico! They were the only company who gave me current up to date Gen X / PFAS test results. Our salesman Dan Martin, was really kind and knowledgeable. He answered all of our questions and was able to explain exactly how the system would work to filter out the pollutants we were worried about. After looking around we found that Kinetico had the most options and would provide us with the cleanest water for a decent price. We are very happy with our system!

Review 104 (2019-07-06 - Rating: 5)
We purchased a filtration and water softener sytem as well as a reverse osmosis under the Kitchen sink. I was looking to reduce larger particulates. My wife was interested in reducing pollutants in our public water source. We have been getting 7-8 5 gallon bottles once a month from Crystal. We have noticed stains, black residue, hard scale, etc in our public water source faucets and any where water was standing. We invited Kinetico in and were pleased with the presentation and the low pressure sales discussion. The sales person was as it turned out to be the installer. We have had our system for a little over a week and we see a difference in the water from our shower, toilets and faucets. The install went very quickly with plenty of my observation which is invited by the install team. They were done in about half a day They stayed to explain the system and cover any question we had. I would recommend them especially with the GEN X (what else my be present in the water) reports.

Review 105 (2024-04-01 - Rating: 5)
Very professional. Mr Shannon was very polite knowledgeable and was a pleasure to deal with

Review 106 (2023-09-01 - Rating: 5)
Very prompt, informative without being condescending. Appreciate the service. Recommendations seemed reasonable to me. Very likely to continue business with you

Review 107 (2022-01-28 - Rating: 5)
Antonio arrived early and immediately worked on and diagnosis the problem with the water softener and explained what he was doing! He was courteous and professional at times! It doesnt get any better than that!!! 💪🏾Thanks, Antonio! Mike&Della

Review 108 (2024-08-23 - Rating: 4)
Well didn’t know they had come. We had received a text saying they were coming but my wife went out and found a box a peroxide with three gallons in it. The last time they were here they left a box in the barn right behind my house with three gallons in there. Now we have six gallons, which I know we will eventually use but did not need.

Review 109 (2024-08-29 - Rating: 5)
Kinetico sent a text with picture and profile of technician. The tech called before arrival to let me know his ETA. Upon arrival he was friendly and let me know what he would be accomplishing today then he promptly completed his tasks.

Review 110 (2022-04-29 - Rating: 5)
Shannon and Hayden were both very knowledgeable, respectful and friendly.I’m very happy with the system and will enjoy having clean drinking and cooking water.

Review 111 (2024-08-14 - Rating: 5)
Fantastic service!! Friendly and prompt. We love Bailey!!!

Review 112 (2022-11-23 - Rating: 5)
Cody and Hayden did a great job installing our Kinetico system. Separated the outside hose bibs from main system was added benefit.

Review 113 (2022-03-23 - Rating: 5)
Nate is a friendly professional that was very efficient and knowledgeable. We highly recommend Kinetico (Advance Water Systems) water softener products and service in our coastal area.

Review 114 (2022-03-03 - Rating: 5)
Scott was very professional and efficient. I am totally satisfied with his service and updating my system. Thank you for great R/O water.

Review 115 (2022-06-15 - Rating: 5)
Aidan did a wonderful job he came in and put the softener and no problems at all he got everything run and come and check the water it was a very good experience I really enjoyed working with them

Review 116 (2022-12-12 - Rating: 5)
Wonderful experience! Scott and Hayden did a great job. Install was done in a timely matter and professional!

Review 117 (2024-03-13 - Rating: 4)
Technician was quick and efficient although he didnt do an alkalinity test that Ive had in the past. I didnt think of it but would still like to have that done. Thank you

Review 118 (2023-08-17 - Rating: 5)
Already have done business with this company. Call them back today to inquire about more options for taking care of other aspects of getting clean water responded very quickly.

Review 119 (2024-09-27 - Rating: 5)
Jeff came out and tested the water in our place. He was very informative and gave us a lot.of information.

Review 120 (2024-07-01 - Rating: 5)
I highly recommend this company......Ask for Brian as your Tech......

Review 121 (2023-12-29 - Rating: 5)
Mike was very informative and helpful. It was a pleasure meeting him and having him in our home.

Review 122 (2024-03-28 - Rating: 5)
Our technician did a great job, was knowledgeable and pleasant!

Review 123 (2022-08-16 - Rating: 5)
Hayden, front Kinnetico, was here within 45 minutes from my initial call reporting my emergency water pipe break.The Lady with whom I spoke - not Kim, but in my moments of sheer panick, I didnt obtain her name - QUICKLY contacted Hayden, who was exceedingly Professional, CURTIOUS, and quite Knowledgeable and expedient, whereupon my issue was remediate MUCH FASTER than I should have realistically expected.THANK YOU ALL, KINNETICO!!!!!

Review 124 (2023-07-05 - Rating: 5)
Both technicians were friendly, patient and knowledgeable.They did excellent work and answered all questions

Review 125 (2023-12-28 - Rating: 5)
Quick and easy filter change! Cody was super nice. Love this company

Review 126 (2024-03-29 - Rating: 5)
On time and had the knowledge to perform the services and give me tips on what/when/how to notice potential issues. Friendly, fast, and courteous service!

Review 127 (2024-09-10 - Rating: 5)
Great service and caring technicians!

Review 128 (2023-11-22 - Rating: 5)
Well explained. Clean, friendly technician. Very knowledgeable.Cannot wait for the system to be installed!!!!

Review 129 (2024-06-21 - Rating: 5)
Great sales, customer service and installation experience.

Review 130 (2019-02-14 - Rating: 5)
Just want to say THANK YOU to the excellent staff at Adcanced Water Systems in Hampstead. I have been dealing with them since 2008 and no matter when I call they are always available to help or get someone to come to my house that can fix my problems. We have well water with alot of iron and sulphur in it and kinectico has been the only water system that has made our water smell and taste great. Whenever I have needed salt or after Hurricane Florence when we got flooded they came right out when I called, they told me what day they would be here and called me 30 mins before they arrived and let me know everything they did and got my system back up after Florence. In my book this is the BEST system and the best staff to work with ever. They ALWAYS have my back!! Love this place Advanced Water in Hampstead NC you guys ROCK!!

Review 131 (2023-06-20 - Rating: 5)
Shannon is awesome! He even brought a filter we needed, while he was coming to check on our system.

Review 132 (2024-10-01 - Rating: 5)
Great customer service! Great company and great young man!

Review 133 (2021-03-04 - Rating: 5)
We absolutely love the RO system and whole house Chloramine Reducing System. Estimate and installation were easy and professional. Highly recommend!

Review 134 (2022-04-14 - Rating: 5)
Scott Brown was very helpful, kind and wouldnt hesitate to ask him back for help any time.. Regina and Paul Fisher, 53 Shandy way, Hampstead NC 28443.

Review 135 (2024-12-20 - Rating: 5)
Very professional. The service is 5 star in every way!

Review 136 (2022-07-15 - Rating: 5)
The technician was professional and very knowledgeable. He was able to fox our issue within minutes.

Review 137 (2019-10-18 - Rating: 5)
Affordable systems that are low maintenance and remove our rust and the smelly bacteria that feed on iron rich water supplies.We have had our system for two years now and it still works like the day it was installed.

Review 138 (2023-08-03 - Rating: 5)
Always happy with our service due to on time appointments, knowledgeable technician and complete job!

Review 139 (2024-03-13 - Rating: 5)
Mike was fabulous. He truly did a superb job.

Review 140 (2024-11-01 - Rating: 5)
Hampstead office provides efficient, professional service people. Came as scheduled, sent info about who was coming, sent appt reminder.

Review 141 (2022-08-29 - Rating: 5)
Super friendly and knowledgeable installer! Quick and easy swap out of old under sink drinking water system for new.

Review 142 (2024-08-30 - Rating: 5)
Shannon very knowledgeable and professional!

Review 143 (2023-04-03 - Rating: 5)
Very happy with the service and the technicians that came to install the system, very professional and worked very efficiently.

Review 144 (2022-09-14 - Rating: 5)
Scott was excellent. He tested water and explained everything in detail. We are very satisfied!

Review 145 (2024-01-09 - Rating: 5)
Very impressed with their knowledge! Franco was wonderful at explaining.

Review 146 (2023-10-02 - Rating: 5)
Scott was great! Super fast and friendly. Highly recommend.

Review 147 (2024-09-25 - Rating: 5)
Casey was nice, efficient, and answered my questions

Review 148 (2022-10-06 - Rating: 5)
Hayden was here before the appointment time, which was wonderful, and he quickly fixed us up!

Review 149 (2024-02-09 - Rating: 5)
I was very pleased with Jeff’s visit and the information he provided. The old system needs some TLC which should correct my concerns. Thanks for the information.

Review 150 (2022-10-31 - Rating: 5)
Showed up on time. Did the work in a satisfactory amount of time. Both young men were friendly and courteous!

Review 151 (2022-12-20 - Rating: 5)
Awesome service ! Have used them before at another locationThanks Really appreciate knowing they are in town

Review 152 (2023-07-27 - Rating: 5)
Scott always does a great job. We are very satisfied with the whole team. Thank you!

Review 153 (2024-12-06 - Rating: 5)
Send Cody back anytime!!!

Review 154 (2024-09-17 - Rating: 5)
Excellent service !

Review 155 (2024-01-25 - Rating: 5)
Very informative and thorough! Gave me multiple options to fit our needs.

Review 156 (2024-12-04 - Rating: 5)
Always a pleasant experience

Review 157 (2023-07-28 - Rating: 5)
Great in every way!!Update: Their regular service for the supplies and maintenance is also fabulous!!

Review 158 (2023-09-13 - Rating: 5)
Angie was very professional & helpful explaining the process as well as answering my questions.

Review 159 (2024-04-05 - Rating: 5)
Scott was very knowledgeable and explained things very well

Review 160 (2024-04-18 - Rating: 5)
The team takes time to thoroughly go over their products.

Review 161 (2024-01-19 - Rating: 5)
Very nice guy, no pressure sales, answered all my questions

Review 162 (2022-07-14 - Rating: 5)
Highly suggest Kinetico System for anyone. Service is well above expectations from pre install, install and after services.

Review 163 (2024-04-11 - Rating: 5)
Solutions and services are customer focused..friendly..expert services team!

Review 164 (2024-08-13 - Rating: 5)
Great service as always.

Review 165 (2024-05-17 - Rating: 5)
Very polite and professional willing to answer questions I had about my system and system needs.

Review 166 (2024-05-26 - Rating: 5)
Thank you Mike Wooten, for not only the service at the new office but also for quickly scheduling me for a service repair to my ruffly 18 year old Kinetico water system. Mike explained that they were offering an upgrade special to replace the plumbing pipes and a prefillter unit on older systems like mine, which i was having probles with, a cracked pipe. Mike showed up on time, took a look at my situation, explained his plan then executed the job at hand. Thanks.

Review 167 (2023-08-28 - Rating: 5)
Hayden was knowledgeable and answered all my questions in a professional manner.

Review 168 (2023-12-29 - Rating: 5)
My wife and I have been researching water purification systems for months. We called Kinetico and Franco came out to explain the system and gave us a quote. He was awesome. Very friendly, professional and honest. He treated us like family. Highly recommend. Thank you Franco.

Review 169 (2024-04-10 - Rating: 5)
Jeff Collins was professional/courteous/ and informative.

Review 170 (2024-03-01 - Rating: 5)
Kinetico of Coastal Carolina has been amazing to work with. From the initial call through the installation, every member of their team has been proactive, informative, and made the process easy. There was no sales pressure, scheduling was easy, and we are very happy with our new system

Review 171 (2022-12-29 - Rating: 5)
They know how to treat a customer right. On time and courteous. Very professional

Review 172 (2022-03-17 - Rating: 5)
Scott Brown, the technician who did the service today, knows his stuff. Would recommend him to others.

Review 173 (2022-01-19 - Rating: 5)
Hayden is always pleasant and helpful. Very good at explaining what is going on with the water systems.

Review 174 (2024-04-11 - Rating: 5)
Have an issue is going to be taken care of. Hopefully will be corrected next week

Review 175 (2024-09-12 - Rating: 5)
Very friendly and professional

Review 176 (2024-03-05 - Rating: 5)
Always a great job!Highly recommended

Review 177 (2023-10-11 - Rating: 5)
Mike was very helpful and knowledgeable about the water system. Thank you!!

Review 178 (2023-04-12 - Rating: 5)
Professional punctual service! Excellent value for top quality system.

Review 179 (2024-06-14 - Rating: 5)
Great service. Never a problem

Review 180 (2024-03-07 - Rating: 5)
Mike Giles, came to test our water! We were amazed at what we were actually drinking and bathing in. We purchase water through Aqua, and thought it was good water! It’s not!Mike explained every test he did on our water and what it revealed. Needless to say, we purchased your water system on the spot!

Review 181 (2023-02-03 - Rating: 5)
Very professional. Kinetics makes it easy to have a whole house system.

Review 182 (2024-02-12 - Rating: 5)
Ralph is by far one of the best in our NC community. He is very knowledgeable and professional. When it comes to our water system, I would not call anyone else.

Review 183 (2024-01-29 - Rating: 5)
Very efficient process and installation went as planned.

Review 184 (2023-09-01 - Rating: 5)
Quick and efficient service. Explained filter change well. Recommend highly!

Review 185 (2023-10-20 - Rating: 5)
The technician Franco was great and very knowledgeable.

Review 186 (2024-03-21 - Rating: 5)
Technician is very knowledgeable and answered all my questions. A great experience!

Review 187 (2023-10-09 - Rating: 5)
Very professional company to work with. Great employee

Review 188 (2022-01-07 - Rating: 5)
Antonio was pleasant and very knowledgeable. Would definitely recommend Advanced Water Systems

Review 189 (2024-01-26 - Rating: 5)
Very detailed explanation of their products. Water testing was completed and results explained. Great overview’s

Review 190 (2024-04-03 - Rating: 5)
Lovely young man and excellent service!

Review 191 (2024-02-17 - Rating: 5)
Hayden is the best ! Always great service!

Review 192 (2023-06-28 - Rating: 5)
Very professional and informative. Would recommend Kinetico 100%

Review 193 (2024-01-05 - Rating: 5)
They showed up early and did a great job. Highly recommend

Review 194 (2024-06-05 - Rating: 5)
Nate called ahead, was on time, did the job and left. Very smooth

Review 195 (2023-04-25 - Rating: 5)
Very helpful with all my questions. Learned more about my system. Thank you Nate.

Review 196 (2023-08-28 - Rating: 5)
Kinetico has performed flawlessly and has exceeded my expectations through every phase of our project. We had a water softener and reverse osmosis system added. Our water has never been better. The office, sales, and installation/service staffs are professional, knowledgeable, and courteous. Kinetico’s staff demonstrates that the customer’s satisfaction is paramount. This is a solid company with a great business model based on proven products combined with exemplary service.