George H. Burns Inc.

Located in Wilmington, Delaware

Address: 218 S Maryland Ave, Wilmington, DE 19804, United States

Phone: +1 302-658-0752

Rating: 4.3

Review 1 (2024-05-10 - Rating: 5)
From the moment I contacted them when I noticed my air conditioner was not working the customer experience with them was phenomenal. They are family owned company who ensures their communication with the customer is seamless and runs smoothly. They came on the day they set up the appointment between the hours they scheduled me, Ray the technician looked at my unit showed my husband it was leaking explained exactly what was occurring with the unit. Gave us two options his was very knowledgeable and his opinion In the direction we need to go. He came on Monday later in the day, we got our proposal on Tuesday and by Thursday Matt and TJ were installing our new unit they were very personable and knowledgeable. Sabrina in the office was wonderful to work with as she keeps you updated throughout the steps from the proposal all the way to the installation and even followed up when it was done. I would recommend anyone sho needs a unit to support George H Burns for all your AC and Heating needs.

Review 2 (2024-03-19 - Rating: 5)
George H Burns is excellent. Very professional and prompt , and you will not get better and more timely service for your money. From the person taking the intake calls to the techs, everyone knows how to treat the customer. Call them first!

Review 3 (2023-07-06 - Rating: 5)
I have used George H Burns for the past 25 years. The previous homeowner had both heater and A/C installed by them. Highly recommend, and they do honor the warranties.

Review 4 (2015-01-29 - Rating: 5)
Thank you Norm! I was very pleased with the whole experience and process of working with you and your team. Your quick response to my request for an estimate to replace our aging furnace was just the beginning of your excellent service. You offered a very reasonable cost for a range of options, and worked with me to chose the one that best fit my needs. The install team was prompt, neat and courteous. The end result was a very professional install and the unit works wonderfully. I would recommend anyone in the area to talk to you before selecting an HVAC contractor. Thanks again!~James

Review 5 (2020-07-13 - Rating: 5)
Just wanted to give a shout out to George H. Burns Heating and air conditioning company. Our AC died last night and they came and fixed it this morning!! We have used them for years at our house and my parents’ home for both heating and AC and we’ve always been pleased with the quality, promptness and professionalism.... and a reasonable price! And when you call, you actually speak to a person!!Thank you!!! Simon and Jill

Review 6 (2023-02-17 - Rating: 5)
I have been using them for many years and they have very fair prices. They installed my heater and AC. They offer and honor extended warranties without a hassle.

Review 7 (2017-03-25 - Rating: 5)
Not only did GHB replace my AC system at a reasonable cost, but the technicians were great and very professional. Mike not only installed my unit but also fixed some of my electrical problems at no extra cost. He went above and beyond. Highly recommended!!!

Review 8 (2022-02-15 - Rating: 5)
I was desperate. I had no heat during the winters coldest days. They did not take advantage of me. They gave me a fair price and did a professional, workmanlike, good job in one day. The technicians even saved my mentally disabled cat when he fell into the cellar. They went above and beyond and are a cat hero as well!

Review 9 (2023-06-13 - Rating: 5)
I was having a problem with my A/C and called George H. Burns. I placed my call around 11 a.m. and they were there within a couple of hours to service my A/C. They fixed the problem quickly and efficiently. From the initial phone call to the service techs, everything was great.

Review 10 (2014-05-05 - Rating: 5)
We solicited Burns for a bid to replace our aging furnace and whole house air conditioner in 2006. Due to the age of house (built in 1923), we accepted their recommendation to construct a return air system to help the HVAC system work more efficiently. We were satisfied with the cost of the system, the quality of their work, and attentiveness to customer service. We later retained them to maintain the HVAC system twice a year (cooling in the spring and heating in the fall). Weve been very satisfied with their work, and would strongly recommend them to anyone looking for a competent HVAC contractor in the Wilmington area.

Review 11 (2022-12-06 - Rating: 5)
I am very happy with this service. I have the maintenance plan an it is well worth it as I get regular maintenance on my heater and AC every year. Employees are friendly and professional.

Review 12 (2023-12-23 - Rating: 5)
These guys were a life saver. I had an issue on 12/22/23 and my heat wasn’t working and they came right out.

Review 13 (2021-12-11 - Rating: 5)
Thank you for the quick response you did a great job our heater is working great now “ I just wanted to leave you a good review this is a very positive business “ the technician was very polite and on time thumbs up 👍 especially taking the time out and explaining everything to me

Review 14 (2016-02-25 - Rating: 5)
Geo. Burns replaced heater and air conditioner earlier this year. The guys were meticulous and did a great job. Im so pleased with everything.

Review 15 (2022-08-19 - Rating: 5)
The technician was very nice and respectful and the fee for preventing srvc on my unit was very reasonable

Review 16 (2021-03-01 - Rating: 5)
Matt is very nice and helpful in every way..Call them for all your Everyday HVAC needs..

Review 17 (2021-11-06 - Rating: 5)
I hired George Burns heating and air to replace our unit they were on time the technician Norm was very polite he cleaned up his area very professional I am very satisfied with the work completed “ very very satisfied with the price thank you for your service have a blessed day