Sansone Air Conditioning & Plumbing

Photo of Sansone Air Conditioning & Plumbing

Located in West palm beach, Florida

Address: 945 N Military Trl, Haverhill, FL 33415, United States

Phone: +1 561-823-6113

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • HVAC contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-14 - Rating: 5)

    We are very satisfied with Sansone. Miguel Rivera was extremely helpful, explaining everything clearly, answering all of our questions, and going out of his way to find us a great deal. In the end, we received an excellent offer for our new AC. David Hernandez and his partner did an outstanding job. They were prompt, thorough, and took care of every detail. They exceeded our expectations, and were glad we chose Sansone. So far, they have delivered everything they promised, and we hope they continue to maintain this high level of service in the future.

  • Review 2 (2024-12-03 - Rating: 5)

    We’ve been longtime customers of Sansone. Today we had our regular bi-yearly maintenance visit with Patrick. He was so friendly, efficient and professional. He had some great tips for us to use throughout the year to get the most out of our air conditioning unit. Looking forward to working with Patrick again.

  • Review 3 (2024-11-12 - Rating: 5)

    Sansone replaced two central air systems for me. During the sales process, Dante was responsive, patient and comprehensive. After identifying the best fit equipment for my home, the installation was done the very next day by their professional and friendly installers. The handoff between sales and the installers went well, as the installers knew all the specific details that id been talking to Dante about. After the install I noticed some airflow issues. I texted Dante about it, was very worried but for no reason. Within a couple hours Philip stopped by and fine-tuned both systems to perfection. Super quiet, super cool A/C throughout our house. Highly recommend.

  • Review 4 (2024-11-18 - Rating: 5)

    Had another great service call with Sansone. All the techs are knowledgeable but really LOVE Raul. He is so on the ball and knows how to interact with customers. Extremely polite. Needless to say when I got my email Raul was on the way, I had a big smile on my face. Issue was addressed pretty much upon arrival and fixed quickly. He was right on time. No extra waiting around so I could do all my Saturday errands. Thank you Raul, you are the best.

  • Review 5 (2024-12-31 - Rating: 5)

    The guys from Sansone did a terrific job of installing my new AC. It works beautifully and they left zero mess behind. The unit in the garage as well as the condenser outside function perfectly. There were some additional upgrades that were supposed to be made and the crew implemented them all. I highly recommend this company for all your air conditioning needs.

  • Review 6 (2024-09-13 - Rating: 5)

    Team is fantastic. Professional attitudes in excuting work, still polite and helpful. Kevin is really resourceful. AC comes with 10 years warranty. Piece of mind. Facilitate finance too.

  • Review 7 (2024-07-24 - Rating: 5)

    Sansone was a professional company that gave me choices for my replacement A/C unit. The installers were professional and informative. They offer great warranties. I purchased the Daikin unit which is extremely quiet and efficient.

  • Review 8 (2024-11-13 - Rating: 5)

    I rarely leave reviews, but I wanted to acknowledge exceptional service today. We had a great service technician named Patrick. He was knowledgeable, efficient, and kind. As he was servicing our A/C, he explained everything step-by-step to my inquisitive 12 year old son. Kindness and personal attention are hard to come by in this world, especially with a big company. Patrick’s extra effort and extraordinary service was much appreciated!

  • Review 9 (2024-12-19 - Rating: 5)

    Your service was top notch, everything was handled professionally, from the calls to the emails before your arrival.Robert, your technician was superb. He explained everything he did and even showed us pictures of his work and all it involved and this was just a maintenance call.We highly recommend your company to anyone looking for a new a/c system, to a scheduled routine service visit.

  • Review 10 (2024-11-14 - Rating: 5)

    Our service technician Dylan was outstanding. We reached out early in the morning and he arrived within the hour. He was proficient, professional and very attentive. We will be recommending Sansone and their team to friends and family! Thank you guys!

  • Review 11 (2024-11-04 - Rating: 5)

    I had an excellent experience with Michael C. from Sansone Air Condition. My air conditioning unit was having issues, and he quickly diagnosed the problem with professionalism and expertise. He arrived on time, explained everything in a way I could understand, and had all the tools and parts needed to get the job done right. Not only did he fix the issue efficiently, but he also gave me helpful tips on maintaining the unit to prevent future problems.Michael C. is friendly, respectful of my home, and went above and beyond to ensure everything was working perfectly before he left. I am truly impressed with his work ethic and attention to detail. I couldn’t be happier with the service. Highly recommend Michael C. and Sansone Air Conditioning for anyone needing reliable AC repair and maintenance!

  • Review 12 (2025-01-05 - Rating: 5)

    Bruce helped me decide that a new unit was in my best interest since I would need furnace alterations to even do as I suggested with the ceiling filter. In any event system has been in for a week and am glad I upgraded. Although Bruce did not install the unit, he was very knowgeable when advising me and I appreciate his help.

  • Review 13 (2024-11-27 - Rating: 5)

    Best service I’ve had in a long time. The technicians were on time and completed the a/c installation on schedule. They were very hard working and professional. I had a duct cleaning as well and the technician was very informative and friendly. It’s nice to see in this day when good customer service is so rare. Thank you Sansone!

  • Review 14 (2024-11-10 - Rating: 5)

    I had a new A/C unit installed, and Sansone provided excellent customer service the whole way through from start to finish. I own an appliance sales and service company myself and honestly I was blown away with the level of personalized service, especially considering how busy of a company they are. It is definitely not easy to provide this and I commend them for it. I dealt primarily with Kevin and I would recommend anyone looking for A/C work to reach out to Kevin @ Sansone if they want the best!

  • Review 15 (2024-12-04 - Rating: 5)

    I couldnt be happier with the outstanding service provided by Sansone Air! From start to finish, they demonstrated professionalism, expertise, and genuine care for their customers.The team was incredibly punctual, arriving exactly when they said they would. They took the time to thoroughly explain the issue with my AC unit and offered clear, affordable solutions. The technician was not only skilled but also respectful of my business, ensuring everything was clean and tidy after completing the repair.What really stood out was their attention to detail and commitment to customer satisfaction. They go above and beyond to make sure the system was running perfectly before leaving, even giving me helpful tips for maintaining it long-term.I highly recommend Sansone Air to anyone in need of AC services. They truly deserve every one of these 5 stars! 🌟🌟🌟🌟🌟

  • Review 16 (2024-10-28 - Rating: 5)

    I had a great experience with the recent maintenance service for my AC. Ahmed did a fantastic job during the tune-up visit. He was professional, thorough, and took the time to explain everything he was doing. He ensured my system was running smoothly and even offered some helpful maintenance tips. I appreciate his dedication and attention to detail. Highly recommend this company and especially Ahmed for AC maintenance needs!

  • Review 17 (2024-12-03 - Rating: 5)

    Mike Copper was amazing, responsive careful considerate took his shoes off wow what kind of service tech do that automatically not that many but this guy was great. Took care of my issues and got me back in with heating and cooling A1 job. Thank you Mr. Cooper looking forward to working with you again on the next service call.

  • Review 18 (2024-12-17 - Rating: 5)

    Superb in every category. We thought we were having a routine service call to address a noise in the a/c. Dylan arrived exactly at the appointment time and, after a thorough inspection and explanation, we learned the entire system was corroded and had a limited life span. We chose to install an entire new system.Sansone personnel Jean and Danny, arrived the next morning with the crane.They prepared the floor, were very careful and respectful and within 4 hours everything was installed to perfection. They explained everything and answered every question.This new system comes with a 10 year warranty for both parts and labor. It was very costly but we are very happy with the way we were treated and with way the new system operates.

  • Review 19 (2024-11-11 - Rating: 5)

    We had a new A/C system installed and it was an excellent experience! Our sales person Drew, was very competent and always accessible if we had questions. Our install technician Sergio and his partner, were very friendly and efficient. They placed drop cloths everywhere and cleaned up thoroughly after the installation. Our A/C system works great and I would highly recommend Sansone if you need any HVAC work.

  • Review 20 (2024-11-27 - Rating: 5)

    Mike Cooper just serviced my A/C. He did a great job, very knowledgeable and he explained everything he did. He also spoke about all the products they offer. I would definitely recommend Sansone and if you do ask for Mike to service your A/C you won’t be disappointed.

  • Review 21 (2024-11-25 - Rating: 5)

    Sansone corporate had exceeded my expectations with excellent customer service during my AC installation. Brian especially was a huge help. When I needed Plumbing work done, I did not hesitate to call Sansone. “Anthony” was very helpful, professional & knowledgable, as well as patient and thorough in his assessment & actual repair of the problem. Weve experienced numerous companies in the years living here & Sansone is by far a 5 star company!

  • Review 22 (2024-12-27 - Rating: 5)

    Thorough, knowledgeable and respectful.Presented us with the details and let us make decisions. Did not feel pushed at all. Was very happy To use Sansone For my new air conditioner.

  • Review 23 (2024-11-22 - Rating: 5)

    Felix, Sansone’s A/C tech was amazing. He was knowledgeable,very patient and thorough. Sansone’s spring tune-up is a great value at a very affordable price. I highly recommend this company.

  • Review 24 (2024-10-01 - Rating: 5)

    Mike C. was prompt and professional! He spent his time looking at the damage and analyzing our AC situation. He was methodical in his approach and didnt miss a thing. Although he didnt have the best news for our old pieced together AC, he was straightforward with no nonsense as he explained our options, although few. I felt very comfortable with the information and let him know we had one more appointment and would be in contact very soon! I definitely recommend these guys and look forward to updating our AC with them very soon.

  • Review 25 (2025-01-02 - Rating: 5)

    Six month checkup on our new Daikin AC system, service tech Robert Delpapa was very thorough in servicing the whole system, sent us an email with many pictures of our system after the service was completed, explained in detail all that he was going to do and the outcome. Although this unit cost more up front, the 12/12 warranty on parts and labor, two years of complimentary service, and how much we save on electricity due to the two stage motor and its ability to remove humidity is second to none. During the summer while up in NY we kept the AC at 79 degrees and humidity between 53-55% our FPL bills were no more that $40 or less per month, amazing!

  • Review 26 (2024-12-25 - Rating: 5)

    Great experience with the Sansone company. Service Tech M. Cooper was outstanding and installation was perfect and quick. You just don’t find guys like these anymore these days.

  • Review 27 (2024-12-03 - Rating: 5)

    We were anxiously waiting to do this review!Bevins Bennett was assigned to our home today for an ac annual visit. This young men was not only extremely polite and respectful but was detailed and knowledgeable. He deserves more than 5 stars! You are lucky to have such an employee!

  • Review 28 (2024-10-20 - Rating: 5)

    **Subject: Excellent AC Installation Experience with Sansone**I recently had my new AC unit installed by Sansone, and I couldnt be happier with the service. The technicians were professional, courteous, and knowledgeable. They explained the installation process clearly and answered all of my questions. The installation was completed efficiently and with minimal disruption to my home.Im already noticing a significant difference in the temperature control and air quality in my home. The new AC unit is running quietly and efficiently. I highly recommend Sansone for their top-notch AC installation services.

  • Review 29 (2024-12-16 - Rating: 5)

    Anthony, our service tech was awesome. He was informative, friendly, and engaging human. I would ask for him again if possible.Even my husband wouldve liked, and thats saying a lot. :)

  • Review 30 (2024-12-19 - Rating: 5)

    My technician Bevins was so through and wanted to make sure everything was working right. He took his time to explain everything so we understood what was needed to repair and the reasons why. He made us feel like we were being taken care of like family! We are so grateful!

  • Review 31 (2024-12-25 - Rating: 5)

    The technicians from Sansone David and Luis installed our new Daikin HVAC unit. They arrived on time (on Christmas Eve in the morning) and they finished before noon. They were knowledgeable, clean, very pleasant and considerate.I would highly recommend them if you need or want a new HVAC.

  • Review 32 (2024-11-25 - Rating: 5)

    Ahmad was not only an exceptional Sansome rep, he was one of the most exceptional service reps we have experienced. He came on time, was knowledgeable, was a great communicator, took the time to truly educate. He was so very attentive to details and gave such generous attention to make sure the job would be done right.Even though it was working a long time...in the heat, in uncomfortable spaces, he delivered cheerful professional service to make sure we were satisfied. What a great representative for the Sansome brand! Kudos and thank you!

  • Review 33 (2024-11-29 - Rating: 5)

    The samsane tech was professional and knowledgeable. He explained all facets of what he was doing. I have had a build up in my drain line and he suggested a remedy and installed it..I also renewed my service contract. Satisfied with Dennis work and suggestions.

  • Review 34 (2024-12-26 - Rating: 5)

    Our AC stopped running at dinner time xmas eve. We called and were given an appointment for the day after xmas. Our tech arrived after calling ahead and did an excellent job. Friendly and competent. Unfortunately we needed a new unit and were given quotes. New AC will be installed tomorrow. Excellent service!

  • Review 35 (2024-09-25 - Rating: 5)

    I was able to contact Sansone at 2:30am when my unit stop working I was so surprised that someone answered and help me troubleshoot the problem. When that did not work, he was able to book me a service appointment for next morning. Amazing customer service and the service representative was very friendly and efficient. He also helped save money on my next two services.THANK YOU SANSONE!

  • Review 36 (2023-06-15 - Rating: 5)

    Out with the old and in with the new. Called them for my second ac replacement and again provided a great service!! 👍👍Since 1976, our family-owned and operated West Palm Beach air conditioning team has grown to become the #1 provider of air conditioning services in South Florida! We have a hands-on approach and comfort-focused mission and that’s what sets us apart from other AC companies in West Palm Beach.Let us help you feel right at home. Call us whenever you need help with your air conditioning in West Palm Beach, FL, or the surrounding South Florida area!

  • Review 37 (2024-10-30 - Rating: 5)

    Our AC died and I contacted Sansone and was speaking with a person, not a recording. Sansone came immediately and unfortunately (having a 10-year-old unit), I need to replace it.Mike Cooper was fantastic in explaining all options and was extremely patient. My wife and I were amazed on how easy it was to decide our option (thanks to Mike) and we were shocked when Mike said the new AC will be installed the next morning.A QUALITY COMPANY.

  • Review 38 (2024-12-24 - Rating: 5)

    Hector exceeded expectations. He arrived on time, was professional, respectful, and knowledgeable. Hector explained all of his findings and several solutions to maintain functionality of my air conditioner. I couldn’t have asked for a better experience.

  • Review 39 (2024-09-04 - Rating: 5)

    Joe went above and beyond today in fixing our leaking outdoor spigots. He took the time to explain what he was doing and why. Thanks for going the extra mile 👍🏼

  • Review 40 (2024-12-12 - Rating: 5)

    Trevon and Harold were excellent. Their work was clean and neat. Their professional friendly approach to everything made us feel at ease and their knowledge was on point.A 5 star definitely.Thank you so much.

  • Review 41 (2024-12-27 - Rating: 5)

    Technician was excellent. He fixed our issue quickly and the service was reasonably priced. We are grateful.

  • Review 42 (2024-11-27 - Rating: 5)

    Patrick came to do our maintenance and he made sure everything with AC was working properly. Patrick was able to provide us with useful information Besides his excellent professional service , he is also very nice!

  • Review 43 (2024-11-30 - Rating: 5)

    Dennis showed his competence with checking my AC unit thoroughly and explaining what he needed to do. He was very good at adjusting the smart thermostat and teaching me how best to care for the unit. Very courteous and smart.

  • Review 44 (2024-08-24 - Rating: 5)

    Wow! Excellent and extremely prompt service when we needed a new water heater. Competitive prices too!!! And can say enough about how great Alex is. He came out, gave us great recommendations for replacement, and then installed NEXT DAY.

  • Review 45 (2024-12-16 - Rating: 5)

    Would highly recommend. For the second time, Torrence was extremely patient in diagnosing a plumbing issue. Excellent service ! Thank you Torrence! And Sansone for having the good sense to hire Torrence.

  • Review 46 (2024-11-02 - Rating: 5)

    Michael Cooper was great. He waited patiently when a time delay mechanism from another installation went through its process. Cleaned up all debris created during the installation process. For my next maintenance call I will ask for Michael specifically.

  • Review 47 (2024-11-18 - Rating: 5)

    Very professional, very considerate, very thorough, and I will be in touch in six months to do a service contract unless there is a discount to sign up now. I just had an inspection done and one outside part replaced. Raul is the very best.

  • Review 48 (2024-12-18 - Rating: 5)

    Seepal Ragoobir was my technician. He was super friendly and professional. When I told him how my AC has been running he immediately suspected the problem and verified that it was a small leak in the coil area of the unit. He corrected the problem and performed all other maintenance services. His service was exceptional and appreciated!

  • Review 49 (2024-08-21 - Rating: 5)

    Anthony Tancredi with Sansone replaced the caulk in my shower. He did a very nice job, cleaned up afterward and gave me a reasonable price. 5 star satisfaction!Sansone aways provides top notch service that is resonably priced. Kevin, 1 of their plumbers, installed a garbage disposal and is a real pro.8/30/23 Sansone installed a Daikan Fit A/C for a VERY reasonable price. Installer was polite and did a really nice installation. Only had the Daikan for a couple of hours, but so far I am pleased with its quiet and powerful cooling power.

  • Review 50 (2024-11-09 - Rating: 5)

    Sansone Air Conditioning and Plumbing just changed out my entire A/C System and Hot Water Tank. They did a professional and quality job.Mike Cooper was very knowledgeable and suggested the proper new equipment.Jose and Benny did a great job removing the old units and installing the new air handler and condensing units. They were very neat and and did a fantastic job!Alejandro, “Alex” did a very professional Joe swapping out my hot water heater!Thank you Sansone Team!Joe LattanzaCascades, PSL FL

  • Review 51 (2024-10-12 - Rating: 5)

    Matty was great knowledgeable, friendly professional. Made sure I understood everything. He is a asset to your company. I didn’t get a second price because I was very comfortable with him and trusted him. So this sale was solely because of his ability to explain and knowledge John vernaci

  • Review 52 (2024-10-28 - Rating: 5)

    Technician arrived time frame as promised. While basically a routine service call, he addressed the few questions I did have. Been doing business with Sansone over 20 years. Never a problem.

  • Review 53 (2024-12-23 - Rating: 5)

    I got a quote from Lindstrom first. I followed up to schedule the install but after seven days and three follow up callsthey never called back to schedule, so I called Sansone. The Sansone rep Dante came out first thing the next morning and the install was scheduled for and completed by noon the next day.The day the after my A/C was installed by Sansone , The Lindstrom salesman finally called back to schedule my install ten days too late, I had to laugh at the rep on the phone and explain to him that I have been waiting ten days for his call and Sansone installed my new A/C yesterday. All he had to say was okay and hung up. it was complicated and frustrating but in the end everything happens for a reason. I got better equipment, a better price and a better warranty. Thanks Sansone.

  • Review 54 (2024-12-26 - Rating: 5)

    Technician arrived early for normal maintenance. Gave my condenser and air handler a complete going over. Highly recommend Sansone.

  • Review 55 (2024-09-07 - Rating: 5)

    First time using Sansone. Great first impression. Very easy to make appointment. Customer service was awesome. My technician Raul Benitez was great…friendly & knowledgeable. Everything was explained thoroughly, which I appreciated.Very pleased, thanks so much!

  • Review 56 (2024-12-15 - Rating: 5)

    5 starts. Very professional from the front desk attendance to the technician that came home. He knew exactly where to look for the problem and very dedicated to explaine me how to fix it and what was causing the problem. I will definitely call them back anytime I need a service their company can perform. 5 starts well deserve.My problem was with a gas water heater.

  • Review 57 (2024-09-03 - Rating: 5)

    We consistently have great experiences with Sansone. They service both of our air-conditioning systems and are always prompt. Their technicians are knowledgeable and friendly. The same-day service is exceptional and their prices are reasonable for the very high quality of work that they do.

  • Review 58 (2024-10-18 - Rating: 5)

    From the first phone call everyone has been absolutely fabulous. The technicians (John G. and Enrique R.) have been on time, professional, courteous, knowledgeable, and perfect with respect to removing my old A/C and air handler and installing the new ones, along with doing a perfect job fixing my air ducts. I could not be happier with Sansone, and they now have a customer for life.Just had my first 6-month maintenance, and Nick was fabulous. He reviewed how to change settings and how my system can run cool and heat at the same time and he showed me how to changed my f

  • Review 59 (2024-10-25 - Rating: 5)

    Luis Blanco the technician cameTo our home quickly when the AC stoppedWorking. He is just awesome. He fixed our issue and gave us excellent pointers on how to avoid having these issues in theFuture. He is a top notch technician and a really great guy! Thank you for taking the time To do this right ! We will ask for him from now on!!!!

  • Review 60 (2024-10-28 - Rating: 5)

    Nick came for a warranty issue and found and replaced a capacitor. He was very thorough and found some minor condensation drips which he plugged and cleaned. Flushed the drain lines. I was happy to put the system under a service agreement.

  • Review 61 (2024-08-20 - Rating: 5)

    Very good experience. Great price and service. Alex was professional, courteous and took the time to explain the complete water heater installation process. Very neat and clean the area after he completed the installation. Strongly recommend Sansone Plumbing!

  • Review 62 (2023-11-19 - Rating: 5)

    What a great expirence with Sansone so far. From the day i make the quote appointmen. Anthony show up on time, and show me differents options for my AC replacment. Without pushing anything or extra fees. All in papers and emails, texts. Thanks. Then the owner and the sales office texme too to clarify any information. Then yesterday the installation day, David and Raul show Ontime againg. The install went great all clean and neat install of my new Daikin Fit Inveter. Very skilled team of techs.Thanks to all the Sansone Team.

  • Review 63 (2024-10-28 - Rating: 5)

    We had a new Carrier Unit outside installed and the Carrier Air Handler (16 Seer) installed for the interior. The installers were terrific! My husband and I highly recommend them.

  • Review 64 (2024-10-29 - Rating: 5)

    Dante came on a Saturday and discussed options including pricing and warranty. Very informative. The workers came early Monday morning and spent all day changing out the unit. It needed a lot of work to fit to the current openings. Pics provided. So far so good.

  • Review 65 (2024-09-14 - Rating: 5)

    Robert did an exemplary job explaining and taking care of of the routine service on my air conditioning system.. It is also very much appreciated that I received a call explaining that they were running a little bit late. The fact is he did arrive within the schedule hours that they had originally told me. All around Great job Sansone!

  • Review 66 (2024-09-05 - Rating: 5)

    McNaire had excellent customer service. He was very patient with me answer every question I had and never once rushed me into anything. He gave me the best recommendations based on the situation I was in and I am very grateful for that. He was knowledgeable and did everything in his power to assist my needs. I recommend reaching out to him for your plumbing needs.

  • Review 67 (2024-11-03 - Rating: 5)

    This was my first time hiring Sansone HVAC They were recommended by family members who have used them for years. I live out of state and needed a diagnostic service call for the AC unit at my fathers now vacant condo. The rep who answered the phone and the dispatcher were very helpful and efficient. Anthony DellAquila was the technician. He was thorough, friendly, and saved me a lot of hassle. His report and photos were comprehensive and very useful. I will highly recommend Sansone to anyone who lives in their service area.

  • Review 68 (2024-11-22 - Rating: 5)

    Today we had a complete stop of one of our units. Sansone sent Luis Blanco and he was amazing. Knowledgeable, patient and thorough. What a great experience. Thank you Luis!

  • Review 69 (2024-07-22 - Rating: 5)

    From the initial phone call to the technician at my house, my experience was really good. Ive had several service technicians come to fix our A/C over the years and I have to say Hector is the best service technicians I have ever worked with. He was respectful, knowledgeable, well dressed, showed up on time, he explained the issue in great detail, and just a good vibe. Sansone definitely hired the right guy. If I owned a business I would hope to hire people like Hector. I highly recommend Sansone, good job.

  • Review 70 (2024-12-07 - Rating: 5)

    The gentlemen that worked to replace my A/C unit were wonderful. They worked VERY hard and did a great job. This is just the frist day but I believe that everything looks perfect. Smart and hardworking men!

  • Review 71 (2024-11-15 - Rating: 5)

    The tech was prompt for the appointment. He listened to the questions I had and answered each professionally. He did a very thorough inspection and cleaning/service. He was respectful of my home.

  • Review 72 (2024-07-05 - Rating: 5)

    Robert came for my first yearly maintenance, I was sure it would turn into a laundry list of things to fix. To my surprise we were complimented on our maintenance efforts ( changing filter, keeping drain lines clear etc) and no major problems. Robert is an awesome tech that was knowledgeable, took the time to explain what he was checking and why, polite, personable and was even great with my dogs. Robert sent pics for future points of reference ; no major problems but if/when I do it will be Robert/ Sansone that I call

  • Review 73 (2024-10-03 - Rating: 5)

    The installation was great from beginning to end. The two men we very nice and professional. and made sure everything worked and answered all my questions before they left. I am very pleased with my purchase.

  • Review 74 (2024-10-30 - Rating: 5)

    Chris was patient, thorough in his explanations with great analogies to help educate me, polite, and left everything as he found it. Hes the first technician Ive had show me the inside of the units and explain the different issues.

  • Review 75 (2024-10-21 - Rating: 5)

    I was shopping around for a new A/C and Sansone Air Conditioning got a lead and contacted me to give me a quote. As scheduled the Rep Michael Cooper a master technician show up right on time, actually few minutes early and he was very very helpful .Presented me with a quote answered all my questions did not pressure me to do anything on the spot. I am quite pleased with this company. I called in few days later and Michael Cooper answered the phone even during his day off. This is what I call great Customer service. Thank you

  • Review 76 (2024-10-25 - Rating: 5)

    Benny Herisse was very good at his work. Answer my questions and explains my concerns. He his caring and go beyond average. Thank you for sending him to our rescue; my AC is now working and clean.Thanks againJoseph’s

  • Review 77 (2024-11-12 - Rating: 5)

    The technician named Collin that came to my house today was amazing.He was thorough , knowledge, efficient and a pleasure to deal with.Not all of the visits with this company have been as good however his work made up for it and makes me forget some inefficiencies I had previously.

  • Review 78 (2024-08-29 - Rating: 5)

    The technician Robert exceeded my expectations!!!!!!! He checked a pan that has most likely never been checked before and that was the cause of my issue for the past 2-3 years! The gunk that he found in that pan was beyond disgusting!! So grateful we finally have this issue resolved!! He was extremely thorough and knowledgeable!!!! Grateful for Robert!

  • Review 79 (2024-11-04 - Rating: 5)

    Alejandro was very professional and very knowledgeable in accomplishing changing out our water heater. He had to reengineer some of the connections to fit in the space. He did a great job!

  • Review 80 (2024-08-18 - Rating: 5)

    I’ve been a Sansone customer less than a year. My new AC was installed by them and I’ve had several maintenance calls. This past one, handled by Robert DelPapa did the most extensive maintenance on my system that I’ve ever had. He explained the work he was planning on performing then went thru the results. Kudos to Robert, thank you.

  • Review 81 (2024-09-28 - Rating: 5)

    Miguel did an amazing job! Cleaned up the clogged up AC duct , and switched a detail that was worn out , we were offered a discount and signed up for a twice a year maintenance of the AC unit. All in all todays visit wasnt cheap but it was all worth it. I asked Miguel to wear booties and a mask and he gladly agreed , so we kept our home safe and clean as we have a baby in the house. Already scheduled a follow up appointment in 6 months to make sure they come and clean the AC duct , in the meantime I’ll maintain it with vinegar and switch the filters that were also recommmeded by Miguel as we had the wrong size. Thank you so much!

  • Review 82 (2024-10-17 - Rating: 5)

    Technician was lighter than scheduled. Otherwise he was thorough pointed out all the meter readings and what they meant. He went as far as to pull the top off to check the coils which was a real Plus. Otherwise Id give him an A- if it hadnt been for the time lag on arriving late.

  • Review 83 (2024-09-26 - Rating: 5)

    The 6 month maintenance by Wualdys of my AC was more than I expected. He took his time and did what was needed but best of all he explained so much to me what I need to do when I change the filter and use the drain line cleaner. No other tech in my previous company ever told me I was doing it incorrectly. My kudos to him!

  • Review 84 (2025-01-04 - Rating: 5)

    My technician from Sansone Robert was excellent! I’m not one to write a review but he was early, professional and any question I had he answered and was patient, I would recommend him highly.

  • Review 85 (2024-12-16 - Rating: 5)

    SANSONE AC COMPANY Extremely professional and very well trained From the salesmen Dante to all the installers AR, Raidel, Luis and David. So thrilled with them. Highly Recommend

  • Review 86 (2024-05-20 - Rating: 5)

    Mr. Master Willis was our tech - he was very professional, efficient and took the time to make sure I was satisfied and explained how our new thermostat works - overall a great experience- from proposal to install they kept in touch and only took one day! I highly recommend Samson

  • Review 87 (2024-08-28 - Rating: 5)

    Sansone was great! The technician Dylan arrived early, was very professional and efficient. He explained the service and answered all my questions. I’m very happy that I signed up for their services and can highly recommend them.

  • Review 88 (2024-12-13 - Rating: 5)

    12/13/2024 UpdateWe have a couple of gouges out of our wall from carrying up the air handler. Have submitted pictures twice and received notice that management would look and get back to us. Has not happened on either submission!!Filled out online form Sunday morning; a few minutes later got an online form, and a text message, that someone would be here between 2-6. At 2:30, arrived. Needed a new A/C :(Have interest free 12 month financing!! Guys were here at 8:15AM Monday, and finished by 2:30.Told me it would be hours to cool off (upstairs was at 94; downstairs at 88)!! When I got up at 2AM it was 70, which is what we set at night.EXTREMELY PROFESSIONAL GROUP!! Definitely RECOMMEND!!

  • Review 89 (2024-08-10 - Rating: 5)

    Wonderful experience! Air went out last nite and I booked an appt on line this morning for today between 2 and 6. They called a few minutes later and said they could come between 10 and 2. Cray showed up and knew exactly what was wrong. He fixed our problem and was on his way in less than hour! Friendly and professional. I would definitely recommend Sansone Air! I will use again! Thank you!

  • Review 90 (2025-01-07 - Rating: 4)

    Had AC unit installed 7 months ago. Just Failed inspection 3x. Really 4 because they couldn’t even # my 2 units correctly. Had other issues.Thought they were competent company. Some employees are pleasant and quick to arrive. 10 Yr Warranty. So hoping for better to come.Update: Philip came for tune up and was very thorough, personable and gave a couple of good recommendations for my AC Units.Hope to have him again.

  • Review 91 (2024-08-30 - Rating: 5)

    I never have a prompt and quick service like that. From the first word of our conversation about changing the AC to the time the technicians said I am done. It took us 24 hours .Customer serviceFinancingTime managementAll combine to say it was a well done project...Thank you Sansone Team

  • Review 92 (2024-11-15 - Rating: 5)

    Felix came to my apartment for the 6 month A/C servicing. He was polite and explained everything in detail. Thanks for great service today!

  • Review 93 (2024-11-20 - Rating: 5)

    Always exceptional service! Technicians are very knowledgeable, polite, and they take the time to answer all questions. We’ve worked with Sansone since moving to FL almost 5 years ago and couldn’t be happier.

  • Review 94 (2024-10-17 - Rating: 5)

    Prompt, punctual, personable, and kept us informed with what he was doing to figure out what was wrong with our AC system. Jerson was great and I would call Sansone for maintenance and any issues you might have with your AC.

  • Review 95 (2024-12-15 - Rating: 5)

    AR and Raidel did an outstanding job installing our new Sansone air conditioner. They were very professional and courteous. I would strongly recommend them!!!!! Anita

  • Review 96 (2024-10-13 - Rating: 5)

    Young, knowledgeable, explained my options, gets 5 thumbs up! I’m staying with these folks for life.

  • Review 97 (2024-12-04 - Rating: 5)

    Very professional company. Extremely reasonable with the price of my particular unit with unbeatable labor warranty and a 2-year free maintenance program. Diakin fit 4 ton 16 seer unit.

  • Review 98 (2024-11-30 - Rating: 5)

    Technician perform a quality service to our AC units. He was friendly, courteous, and effecient and on time. We are very pleased with him and Sansone and have renewed our maintainence contract.

  • Review 99 (2024-09-20 - Rating: 5)

    I had a great experience with service provided by Dondre. He communicated the issue and was able to do a thorough job fixing the AC unit. He even took his time to make sure the job was completed by staying a while to make there was no more problems. He went beyond what was required and for that I appreciate the amazing service. There not many people willing to well beyond their job description. Which is why Dondre is a great asset to sansone in my opinion.

  • Review 100 (2024-11-27 - Rating: 5)

    This company has the best and most experienced field technicians in their industry. Before using this company i had nothing but poor service and ill prepared techs. I would highly recommend Sansone Air.

  • Review 101 (2024-07-24 - Rating: 5)

    I would highly recommend Sansone for changing an old ac unit to a new ac unit. We unfortunately had our old ac unit break down from what we were told a leak and an old unit. A neighbor of ours referred us to Sansone Company and we called them and immediately scheduled an appointment same day which was EXCELLENT because we were with no air conditioning in this summer heat is tuff.Andrew S (sales team member) came later in the day and looked at everything and sat down with my partner and I in full detail reviewed options and answered ALL of our concerns and questions. At the end of the meeting we made a decision for purchasing a new ac unit that made sense for our family. We felt confident and not like this was a rushed sale or anything, best customer service from the beginning. The very next day we had two technicians (Sergio V and another young gentleman, I am not the best with names but was very kind as well and hard working) came to our house to install the new ac unit at like 8ish AM and completed the entire installation at 12:30PM. They were very kind, professional, organized, cleaned up anything, answered all my questions and helped me step by step with the set up of the unit and how to use the key pad. I would highly suggest anyone to give Sansone a try for their needed services. We were very happy with the quickness, the care and professionalism.

  • Review 102 (2025-01-02 - Rating: 5)

    Bevin was punctual, accessed the problem & corrected. He was very knowledgeable & detailed; alerted us of a few components that were corroding from exposure to sea salt, and should be replaced in the near future & provided us with 4 options.

  • Review 103 (2024-12-21 - Rating: 5)

    The technician was very thorough. He did not have the water heater in the truck line u was promised by the dispatcher. He will come back in two days to install

  • Review 104 (2024-10-05 - Rating: 5)

    Having no previous experience with Sansone, I called them based on their Google reviews when my ac went down. They had a salesperson out the same day I called and I had a new ac unit installed within 48 hrs of choosing them.I was offered a good product at a fair price and would recommend them in the future

  • Review 105 (2024-11-04 - Rating: 5)

    Sansone AC was out today and spent an hour on routine maintenance on my ac unit. The technician was courteous, prompt, thorough and answered all my questions. Walked me through the service report and I understood all. Very please 10 out of 10 Stars.

  • Review 106 (2024-12-19 - Rating: 5)

    Aaron Martin was great! Very punctual, informative about what he was doing and the work he recommended. Very nice, courteous, professional young man.

  • Review 107 (2024-11-14 - Rating: 5)

    Sansone and Bruce the technician has always been prompt,thorough and professional. Never hesitate to use them. Great job.

  • Review 108 (2024-10-11 - Rating: 5)

    Robert was excellent performing periodic maintenance on my Carrier a/c..He was very thorough and he shared pics of the unit which is in the attic. He was polite, clean, and full of information especially regarding the importance of frequent filter changes. I would like to have Robert when a maintenance check is needed again. LC

  • Review 109 (2024-10-31 - Rating: 5)

    Very satisfied with my overall experience. I called Sansone on a Saturday morning at 11:30 AM asking for service/repair of a non-functioning AC in 90+degree weather. Several other companies could not come for at least several days. Sansone gave me a same-day appointment, and by 2:30 the technician arrived. He spent 90 minutes repairing wiring issues, and was able to restore AC function. I was only charged a nominal service fee as no parts were needed. I had not been a prior customer, but will definitely use them in the future.

  • Review 110 (2024-11-04 - Rating: 5)

    Kyle is undoubtedly one of your best technicians. He is very thorough knowledgeable and coaches us on fine points of how to keep our system in order.

  • Review 111 (2024-08-30 - Rating: 5)

    I had a tech come out today to perform a duct cleaning, his name was Kyle P, he was amazing and very helpful. He didn’t make me panic like alot of others have when coming. He cleaned up after he was finished and was prompt. Thank you so much!

  • Review 112 (2024-11-08 - Rating: 5)

    Cray was very knowledgeable and found the issue within minutes of his arrival. He had our AC Up and running in minutes and i decided to sign up for a yearly service contract with Sansome.

  • Review 113 (2024-11-07 - Rating: 5)

    The technicians were very polite, clean, organized and answered my questions very well. Great price for the units and even better service from the installers. Highly recommend.

  • Review 114 (2024-12-17 - Rating: 5)

    Dylan was great - he showed up on time, did the work quickly, and explained what needed to be done. He was very polite and organized. Thank you.

  • Review 115 (2024-08-11 - Rating: 5)

    So thankful for the Sansone team! My call was received with attentiveness and understanding. The call rep was so and arranged for a technician to come out same day. We’re in Florida and to be without air conditioning is not ideal! The technician who came out, Dondre Wilmot-Thomas was professional and put my mind at ease. He was quickly able to diagnose the issue, explain things in terms I could understand and gave clear instructions on what to do next. I truly appreciated his patience and expertise in managing our issue!

  • Review 116 (2024-10-07 - Rating: 5)

    I had my Fall service done today. Kyle was great. He tested the AC unit, cleared the drain pipe, and checked the coils. He was very professional and friendly.

  • Review 117 (2024-10-20 - Rating: 5)

    My technician was very knowledgeable and helpful, he did an amazing job and treated me an my family exactly as we expected. We are very happy with the service call and the attention , Bravo !

  • Review 118 (2024-11-15 - Rating: 5)

    Sansone and all of their employees are awesome. Whenever I have an issue with one of my units a technician is always here the same day!! I have never had a technician u didn’t love.

  • Review 119 (2024-07-31 - Rating: 5)

    I highly recommend Sansone. They are responsive and provide high quality customer service. Miguel Rivera is a Field Service Rep who handled my situation. He’s great, thorough and trustworthy. Thank you Miguel for all of your hard work!

  • Review 120 (2024-10-12 - Rating: 5)

    I purchased a new HVAC unit with Sansone and it came with 2 year free maintenance; let me tell you, i have never received better customer service from anyone in my life, the amount of knowledge and care by the folks at Sansone is unmatched. I highly recommend!!

  • Review 121 (2024-07-13 - Rating: 5)

    Andrew Stevens and his team, Chris, Luis and Benny did a great job installing a new AC unit in less than half a day. Best sales, installers and warranty. I had 7 companies give me estimates and go up on roof...after sitting with Andrew I knew I was going with SANSONE! thanks again guys great job!

  • Review 122 (2024-11-19 - Rating: 5)

    Raul Benitez was very informative and knew what he was doing. He had genuine concern for my property, was cheerful and swift. Raul explained the companys current promotion thoroughly and gave me confidence in his work. I appreciate his honesty, attention to detail and lack of pressure tactics. I will always request him for maintenance. Raul is a real keeper!

  • Review 123 (2024-09-23 - Rating: 5)

    The company scheduled a service call that day and they kept in touch with me about the technician’s arrival. The technician, Alex, was courteous, knowledgeable, thorough and explained everything to me clearly. I would definitely use them again and request Alex.

  • Review 124 (2024-09-26 - Rating: 5)

    Dondre did an excellent job performing the maintenance checkup on my air conditioning system, both inside and outside units. Dondre was very thorough and he told me about putting in the drain tablets to keep the water flowing well throughout the system. He is an excellent technician!

  • Review 125 (2024-09-13 - Rating: 5)

    The serviceman should have been an internist. He was so through in checking everything. and documenting it in writing. I am very pleased with this service . And the man had a very professional attitude. His work was very complete Im only glad he wasnt my IRS examiner.

  • Review 126 (2024-11-12 - Rating: 5)

    The technician was very pleasant and knowledgeable .He did a great job informing us of what he was doing and advising us regarding our unit. We were very pleased with Kaleel

  • Review 127 (2024-08-21 - Rating: 5)

    I called Sansone for an emergency AC repair on a Saturday night. Joel scheduled a tech for Sunday between 8 AM and 12 PM. Raul Benitez was at my home at 8:15 AM. He completed the repair promptly, efficiently and professionally. He was courteous, knowledgeable and personable. I highly recommend Sansone for all air conditioning and plumbing needs.

  • Review 128 (2024-09-20 - Rating: 5)

    We have been with Sansone for over 2 years. Always a positive experience from the office staff to the technicians. Just had a visit today and Dondre was super helpful and professional! Highly recommend!

  • Review 129 (2024-07-27 - Rating: 5)

    Murphy’s Law strikes again AND as to be expected—late on a Friday afternoon! BUT Sansone as always, has been there for me. Bought my AC from them and have their great maintenance contract service too. John was sent to help me yesterday evening and was so incredibly nice, totally thorough in his AC evaluation making sure everything was running properly! Thanks Sansone.

  • Review 130 (2024-07-27 - Rating: 5)

    Service was excellent! Your technician Anthony Tancredi was very knowledgeable and replaced two shutoff valves. He advised replacing old faucet. I will make another appointment to replace faucet. I will ask for the same tech as I was very satisfied with his work. Kudos to Anthony!

  • Review 131 (2025-01-08 - Rating: 5)

    The 2 gentlemen who installed our AC were exceptional in every way possible. I would definitely recommend them to everyone who needs an AC installation.

  • Review 132 (2024-12-21 - Rating: 5)

    Excellent technician, courteous, knowledgeable, on-time for a plumbing repair. Also regularly use Sansone for AC service and maintenance. Always very satisfied with their service.

  • Review 133 (2024-10-29 - Rating: 5)

    Jerson Caballero Is the BEST!!! I contact Jerson Caballero on Saturday and he was at my house the very next day to save the day. Jerson Caballero explained everything to a tee and once everything was finalized Sunday, Monday (the next day) I had my old broken AC taken out and replace with a brand new unit. Jerson Caballero definitely deserve 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Review 134 (2024-08-31 - Rating: 5)

    Our AC went out Friday night. They dispatched a service member that night who evaluated the problem and offered a repair or new unit as options. We decided on a new unit. The team they sent for the installation was courteous, efficient, and experts. We highly recommend Sansone.

  • Review 135 (2024-07-09 - Rating: 5)

    Sansone air conditioning and plumbing was great. Theyre plumber Alex was amazing. Hes very knowledgeable and friendly. He worked hard to help us with our leaking water heater and replacement of a new one. I am satisfied with this company and very grateful to Alex.

  • Review 136 (2024-09-16 - Rating: 5)

    Kyle was great and on time. I did not need the service I requested, and explained why. Saved me some money. He was thorough, knowledgeable and I will be using Sansone again for future services.

  • Review 137 (2024-07-21 - Rating: 5)

    Cray came out on a Sunday. Very knowledgeable and gave me my options. Not a hard sell and I was very impressed with his overall knowledge. In over 20 years of dealing with service people nobody ever gave me a business card with their personal cellphone information.

  • Review 138 (2024-12-11 - Rating: 5)

    Patrick Corujo was at my home twice to service and repair a defective blower motor. He was professional and neat and most importantly he made sure everything was working properly before he left.

  • Review 139 (2024-09-11 - Rating: 5)

    Sansone is an amazing company. I have them come out twice a year to keep my AC running smoothly. Kyle today did an amazing job. All the people of Sansone are great!

  • Review 140 (2024-10-23 - Rating: 5)

    The tech that was sent was very knowledgeable, friendly and was able to trouble shoot and resolve the problem quickly. He also alerted me to special warranty programs that would save me quite a bit of money in the future. You could send me Collin for every future call I make for any problems, maintenance anytime.

  • Review 141 (2024-07-28 - Rating: 5)

    Was very happy with their service. Installed a split ac unit. They came day before to check out home and placement. Returned next day and was installed. So far working great. Quick service and everything is so far working great.

  • Review 142 (2024-11-19 - Rating: 5)

    Jason Stone was professional and very knowledgeable. He explained the and simple terms and gave several different options. Jasons the best.

  • Review 143 (2024-10-12 - Rating: 5)

    Robert was very polite and knowledgeable . He did a great job in explaining to me how to maintain my AC in good working order. I highly recommend this service.

  • Review 144 (2024-07-04 - Rating: 5)

    I am amazed and so pleased with this company! Had an emergency toilet situation; went online, made an appointment for today (even though its July 4). Didnt know if anyone would actually show up. They notified me when he was on his way; he showed up and fixed the problem! Knew what he was doing and was very nice. Thanks Anthony!

  • Review 145 (2024-07-28 - Rating: 5)

    Always a great experience with Sansone. We have three AC units and they perform maintenance every 6 months. This time they installed a mini split system in our upstairs open loft. It was a bit complex and took all day but is perfect! Really happy with the results as well as the price.

  • Review 146 (2024-09-11 - Rating: 5)

    Miguel was an excellent technician, quickly diagnosing and repairing issues with my AC unit. And the fact that Sansone responded within hours of calling made it even better.

  • Review 147 (2024-08-02 - Rating: 5)

    Oscar was very helpful in diagnosing our plumbing. Took the time to explain issues and what we need to do moving forward. Prompt, courteous, and professional. Very good experience!!

  • Review 148 (2024-08-11 - Rating: 5)

    Out technician came on a Sunday morning. A different company had been to our house the day before without even coming close to fixing our AC. By contrast, the Sansone technician was knowledgeable and patient, and he solved the problem in under an hour. He was very polite and professional, and the price was also reasonable. We will now turn to Sansone first for any AC problem!

  • Review 149 (2024-08-03 - Rating: 5)

    My technician Jerson was outstanding. He identified the issue immediately. Had the capacitor changed out in less than 5 minutes. It is my my Mom’s house who is elderly, room temperature was 86 degrees. He was extremely caring and told her to call immediately as it was not healthy for her to be in that kind of heat. I thank you very much.

  • Review 150 (2024-10-17 - Rating: 5)

    Very pleased with the whole process. Communication was great. Arrived on time.McNair the technician was awesome. He was polite , professional and also explained the process so it was easily understood.He was clean and protected rhe area he was working on.Repair was made and everything is working as it should.Thanks McNair for making a poopy situation not so poopy!

  • Review 151 (2024-07-31 - Rating: 5)

    Technician arrived early in the time window. I received an email and a text alerting me he was on in the way. Pleasant, professional - completed work in reasonable amount of time. The usual Sansone experience.

  • Review 152 (2024-06-19 - Rating: 5)

    Michael Cooper was the technician who came to my house. He was upfront and honest and was very knowledgeable about the products. He was patient with me as I was trying to decide which unit to order. I always have heard good things about Sansone and their staff. I have to tell you that they have great service and I was very pleased with Michael. He was out here the same day that I requested Service.

  • Review 153 (2024-08-16 - Rating: 5)

    Reliable service and fast response. I booked the appointment online, the technician arrived precisely as scheduled. The prices are reasonable considering the service was granted within 5 hours from the initial request.

  • Review 154 (2024-07-09 - Rating: 5)

    Ive had wonderful experiences with Sansone starting with their customer services on the front end with scheduling thru servicing with my technician, Robert. He was thorough, detailed and had great customer service as well. They are my go to for any AC needs.

  • Review 155 (2024-12-31 - Rating: 5)

    Sansone continues to be excellent to deal with.Robert DelPapa is amazing! Two hour tune up on my newer unit. He’s extremely conscientious and detailed oriented. Sansone scheduling is easy and I love the fast service.

  • Review 156 (2024-07-25 - Rating: 5)

    Have had a great start to my relationship with Sansone. From the comfort consultant who gave me a good price to the installers that showed up on time and were very efficient, I’m very happy so far. Let’s hope the service and follow up are consistent with this experience. As a follow up, Felix was great and showed up on time

  • Review 157 (2024-10-16 - Rating: 5)

    Bruce always does a great job when he comes by to do maintenance on my hvac system. Friendly guy always asks me if everything is running smoothly. A good guy.

  • Review 158 (2024-07-10 - Rating: 5)

    Michael, the technician, that came to my house was thorough in showing and explaining the diagnostic testing to my AC unit. He was polite and respected my space as evidenced by taking off shoes before entering my home.Michael understood the type of unit I have and showed me where the drain lines are along with showing me evidence that my unit was “jump started” At some point.I would invite him back for AC tune-up again.

  • Review 159 (2024-08-15 - Rating: 5)

    Like always Sansone Service is the best. Been using them for a long time and they just get better and better. Bruce (service tech) is very knowledgeable and professional.

  • Review 160 (2024-12-03 - Rating: 5)

    Our technician was very professional and knowledgeable along with being very courteous and punctual.I would definitely recommend Sansone for your air-conditioning and plumbing issues

  • Review 161 (2024-09-25 - Rating: 5)

    Sansone showed up at 8pm when no one else was available and was amazing at quickly finding and fixing the issues with my AC and giving recommendations on how to keep it running better and longer. Greatly appreciate their help and service! 10 stars! ⭐️

  • Review 162 (2024-12-04 - Rating: 5)

    We really appreciate the professional service that we received from our technician today. Very honest and straightforward. Thank you again

  • Review 163 (2024-11-26 - Rating: 5)

    Jason was fabulous!! He was professional, courteous and knew exactly how to fix my issue. I hope he comes every time I have a problem! Great employee for your company!

  • Review 164 (2024-10-26 - Rating: 5)

    Excellent customer service, Demis took the time to perform the AC maintenance and kindly explained the basic principles of good practices to achieve long lasting machine performance. Exceeded expectations without hesitation.

  • Review 165 (2024-08-26 - Rating: 5)

    We had an emergency and needed a plumber to help one of our customers. Sansone came out within a few hours and saved the day! Thank you so much from the Water Doctor team!

  • Review 166 (2024-08-15 - Rating: 5)

    Sansone was thoroughly professional from the initial visit to the final installation. They even worked around my schedule. The price was also very competitive. Truly a 5 star company.

  • Review 167 (2024-09-17 - Rating: 5)

    Our air conditioner broke over the weekend. We called Sansone and Giovanni was at our home within the hour. (On a Sunday morning!) He fixed our problem and was kind, professional, and we were very pleased with their overall service.

  • Review 168 (2024-09-01 - Rating: 5)

    My AC stopped cooling because the drain line clogged because the coil in the air handler was rusted and dropping pieces of rust into the drain line. Although the technician got the line cleared and got the system running, it was a ticking time bomb and needed to be replaced. My technician, Michael Cooper, helped us make a decision on whether to replace the coil or the 7 year old system. Because of the the cost of a new coil, and the age of the system, we decided it was time to replace the system with a new one. Michael helped us to make a decision among several choices and we felt very comfortable with him and trusted him.

  • Review 169 (2025-01-03 - Rating: 5)

    Robert was very thorough. He took the time to make sure I would not have drainage issues in the future.

  • Review 170 (2024-08-03 - Rating: 5)

    Amazing company. Miguel is an excellent technician. He fixed an issue that we were having with our AC. May God Bless you, Miguel!

  • Review 171 (2024-11-07 - Rating: 5)

    Mike Cooper was extremely efficient and didn’t recommend anything we didn’t need. He had great recommendations on things we definitely needed and exceeded our expectations.

  • Review 172 (2024-07-08 - Rating: 5)

    Today I had Service Felix came out and was very thorough. Explain things that he did to the AC showed me pictures of how bad my system has become looking into getting a new system. Very polite friendly ask for him to come back to do more service at my home, thank you

  • Review 173 (2024-07-29 - Rating: 5)

    I use Sansone for my business & home, and would not choose anyone else. It is always easy to get an appointment with them; their technicians are always professional; and the prices are always fair!

  • Review 174 (2024-09-04 - Rating: 5)

    Excellent service from the morning call to the technicians performance. My problem was resolved quickly & efficiently. I highly recommend Sansone for AC needs!

  • Review 175 (2024-09-08 - Rating: 5)

    The service technician was outstanding. Very professional, knowledgeable and ensured everything was working properly before leaving. I highly recommend Sansone HVAC for your AC needs.

  • Review 176 (2024-11-27 - Rating: 5)

    They let me know before they came, on time with their appointment , super friendly, very professional took his time. Explained everything now we know we are keeping them for our full service. I would recommend them to all of my friends, called for a service call due to my unit wasn’t functioning right, came right out N/C and did a full maintenance 👍

  • Review 177 (2024-07-29 - Rating: 5)

    Sansone is the best! We had an issue which was fixed quickly. Craig was great and we ordered a service contract as well. They’re knowledgeable and professional!

  • Review 178 (2024-11-13 - Rating: 5)

    We wrote this last year and want to say exactly the same thing this year Robert is TRULY THE BEST!!!!Our technician Robert was AMAZING!!!He went above and beyond our expectations for the tune up on our air-conditioning unit. He was knowledgeable, neat, polite and did a fabulous job! We believe we will have zero problems at all this year.Kudos to Robert DelPapa and Sansone for hiring such a wonderful employee!!!He is truly top notch!!!!Nadine and Ira

  • Review 179 (2024-11-29 - Rating: 5)

    Technician is very knowledgeable and polite. Just that any time he has to tell me bad news about my A/c it costs way to much.

  • Review 180 (2024-08-19 - Rating: 5)

    They sent someone out within an hour on a Sunday. He was polite, knowledgeable, told us upfront what he was going to and the cost. He did what he said with no surprises. 10/10 will call them again.

  • Review 181 (2024-09-25 - Rating: 5)

    Nick was so very pleasant to speak and deal with he made us feel like he really cared and wanted to help us. He was very professional, thank you for sending him.

  • Review 182 (2024-08-13 - Rating: 5)

    The installer, Daniel Peterson, was excellent and punctual, Considering I was in another state at the time of installation, we corresponded easily with phone.All work was professionally doneEasy to work with

  • Review 183 (2024-08-13 - Rating: 5)

    Joe C just left working on my hot heater to be fixed.Very professional , great and helpful personality. I would want him again for any further hot water heaters! Remember Joe C ! Ty

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