Rapid-Rooter Plumbing & Drain Service

Located in West palm beach, Florida

Address: 605 Belvedere Rd #19, West Palm Beach, FL 33405, United States

Phone: +1 561-459-2900

Rating: 4.6

Services

On-site services
Language assistance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-03-17 - Rating: 5)
I discovered I had a leak and needed to see a plumber quickly.I called a couple of plumbers who were too busy or didn’t offer leak detection.Rapid Rooter was able to send someone out the same day.Jim was knowledgeable and helpful.He explained the problem, the process and fixed it within 24 hours.He went above and beyond. I felt the quote was fair. I was billed accurately as agreed.He also made me aware of the additional problems the leak may have caused and how to address them.

Review 2 (2024-03-14 - Rating: 5)
Rapid Rooter came and fixed my water pump in a very timely manor. He was very knowledgeable and very kind. I would call them in an instant if I should ever have a problem with anything else. Very good service.Thank you so much.

Review 3 (2025-01-02 - Rating: 5)
Rodney is very professional and quick to correctly diagnose the issues.

Review 4 (2024-07-06 - Rating: 5)
The whole experience, from beginning to end, was above the rest. Larry, the technician who came out, was excellent. He explained everything in detail and gave us options rather than absolutes.

Review 5 (2022-10-01 - Rating: 5)
We had a backup from our septic tank. Rapid Rooter responded within hours and found the problem. The pipe from the house to the septic tank had cracked and roots had grown into it. The technician was very knowledgeable, and explained everything that needed to be done. He showed us what he was doing and the completed work before covering everything back up. All done the same day. Very pleased with the service.

Review 6 (2024-12-06 - Rating: 5)
He was fabulous. Would recommend him to anybody.

Review 7 (2021-10-14 - Rating: 5)
Not sure where to begin but I will try and keep it short... all I can say is this company is amazing! Woman who answered the phone spoke to me at a very stressful time so you can just imagine! She was so wonderful. She reassured me someone would be out right away and would take good care of us. Father and son (Luis) showed up within an hour of me calling ( at basically end of day ) to try and help figure out what was going on. We thought we had a blockage in main pipe in our quad. Overflowing water in house and all that. Told me what my 2 options were. Very honest and great communication. They tried to run their snakes but had to bring another machine. Thought it would happen the next morning... no these guys made it happen well after 7 pm. Brought in 2 more guys to help. We were able to figure out what the problem was (root in pipe). Seriously... they have a forever customer! Can’t recommend this company enough! Thanks to the guys who worked their butts off to try and help us. You know when you can tell someone actually cares and will take care of you. Made it so we could at least use some water until our HOA figured out what they wanted to do. Thanks again Rapid Rooter!

Review 8 (2021-05-06 - Rating: 5)
Good Afternoon I would first like to thank Rapid Rooter for sending there tech Luis to me in such a fast and short notice. My water heater went out on me during a shower. Luis was very professional, kind, and patient. He was also on time and ready to work he troubleshooted my water heater as he said he would. He explain to me in detail on what’s wrong with my heater and what I can do as well as what he can do to help me with my heater problem if I could give more then 5 stars I would what an outstanding guy and company I will definitely be using Rapid Rooter again in the near future. My new water heater runs and works perfect thanks to Rapid Rooter and Luis. Luis keep up the great work you saving homes one day at a time thank you so much have a blessed day

Review 9 (2021-07-05 - Rating: 5)
They are highly recommended. Very prompt and efficient service.I had a window of 3 hours but within 10 minutes got a call that a plumber would be sent within an hour.Steve was here in half an hour . Very very efficient explained the problem and it was sorted out.Service was just awesome.They called immediately to make sure problem was resolved.10 star rating.Thank you

Review 10 (2024-12-06 - Rating: 5)
The Rapid Rooter plumber that addressed our needs was very courteous and professional. He did the work and we were very pleased with it!!

Review 11 (2018-05-14 - Rating: 5)
Wow!! Great customer service from the office to the technician! I called the office worried and not knowing what to do. My home was backing up the kitchen sink, and both bathrooms. Spoke with Christina, she assured me someone would be out and gave me a 2 hour window. Surprisingly, she called back within 20 minutes and a technician Ace was on the way. He showed up, was very polite and within an hour my house was unclogged and i was worry free. Will def call them again!

Review 12 (2018-05-14 - Rating: 5)
WONDERFUL!! I had an overnight emergency at my sisters house while I was house sitting. Of course I was skeptical when the ad said 24/7 service but I needed help ASAP! I called and was delighted they had a technician available! Mike came out and was amazing ! He was able to fix the clog in a good amount of time and went on his way. My sister never even knew what happened!

Review 13 (2019-04-30 - Rating: 5)
I have been in the process of closing on the sell of my home and due to one of the things I had to fix on the home inspection I had been quoted an outrageous amount of money from another electrician to do the work. I remembered having my warranty through HomeServ for my sewer lines and water lines so when I called they sent Daniel from Roto-Rooter and after meeting him within 5 minutes I had a feeling of trust that I had not felt with the previous electrician. Daniel not only fixed everything that needed to be fixed but saved me several thousand dollars. He was very reliable, trustworthy and did excellent work. Thank you Daniel!!!

Review 14 (2021-02-12 - Rating: 5)
The dispatch was kind and kept me updated within 30 minutes of the technician’s arrival. The service technician (Raul) was kind and on time. He answered all of my questions and called his boss when I wanted to go to Home Depot to get my own parts cheaper and repair (replace cartridge and spout) on my own to save money.

Review 15 (2018-05-14 - Rating: 5)
Called around looking for a plumber to fix kitchen faucet, finally decided to give this company after speaking with Tracia who answered all my questions. I was at ease to see how prompt the people were at this place. Came right on time for scheduled appointment and even told me what the problem was and the end result after getting it all taken care of. Reasonable price, patient and professional workers. Definitely will call them again if needed and I sure will refer them.

Review 16 (2018-05-14 - Rating: 5)
I spoke with a woman named Christina who was extremely helpful and professional. Later that day Matt came and found a leak in my shower. He was very professional and thoughtful. He told me everything that happened and did a great job. I will definitely use them again!!

Review 17 (2020-12-23 - Rating: 5)
Ronnie, the senior service tech that came out to our property, was a real professional. He provided excellent customer service. He was equipped with the latest technology. He performed a video inspection of our underground- outdoor pipeline. He identified the exact location of the problem in the pipe. Then, using a NaviTrack Scout Locator, he was able to determine the depth and direction of the pipe underground with total accuracy. Ronnie expertly diagnosed the problem and proposed several solutions. Look folks, this was my first time using Rapid-Rooter and I will definitely use them again. Just give them a call. They will save you a big headache.

Review 18 (2018-05-14 - Rating: 5)
I recently called the office & spoke with Christina for a back up. They said they would be able to send a technician out within the hour. He was here in 30 minutes! Christina was great, kind, & very helpful. I will be using them again.

Review 19 (2018-05-14 - Rating: 5)
Unfortunately I came home to backed up toilet due to clog in sewer line. I decided to give this company a try after hearing a good review from my previous neighbor. I was extremely pleased with the professionalism and the service. I also learned a great deal of how to prevent spending more money than I had to. Job well done in a timely manor, I will certainly refer this company to others.

Review 20 (2021-10-01 - Rating: 5)
Fast and efficient service. Our service rep, Raul, was knowledgeable and courteous. Was also very impressed by Manager Bo who assisted with information and research on how to obtain new shower cartridge for our existing shower valve. Great overall experience.

Review 21 (2021-10-03 - Rating: 5)
Technician was wonderful , showed up on time, professional and fast service. Would use again in future and would recommend them! I called the day before and they were able to schedule me the next day. I really appreciate the service! Thank you!

Review 22 (2019-07-25 - Rating: 5)
I honestly can’t imagine going to anyone other than rapid rooter. Technician Mike 272 did so well and made the job look easy! Best tech I’ve dealt with to this day. I swear a few major issues were wiped clean in just an hour it seemed. Ask for him specifically... you won’t regret it

Review 23 (2018-05-14 - Rating: 5)
I called this company for the first time and the rep was very professional. I had a clogged bath tub drain and needed it cleared they said someone would there in an hour but it was actually 45 minutes. The tech was in an out in an hour and now no more standing water in my tub. Thanks guys for efficient service

Review 24 (2019-07-13 - Rating: 5)
This is my first time trying Rotorooter company and i was completely satisfied from the result...Kelly was so nice and helpful and had a clever recommendation on how to easily solve the problem which he did on the same day. Thank you Kelly for a job well done.

Review 25 (2021-09-08 - Rating: 5)
Luis Alvarado was kind, professional, educational, and incredibly competent. Truly happy to have his quick assistance in what was a very difficult morning (waking up to significant water leaks and not knowing where to start is never a fun morning)

Review 26 (2021-09-27 - Rating: 5)
Loved the experience my plumber was sweet, they were able to come out and I had my problem resolved in a matter of minutes. The service was quick and efficient and I will be using this agency again thank you so much!!!!

Review 27 (2021-09-22 - Rating: 4)
Technician was very helpful and accommodating and helped to install new toilet and repair leak. Decent pricing. Very happy.

Review 28 (2019-05-23 - Rating: 5)
Gavin was extremely knowledgeable and polite. His work was perfect on a major kitchen faucet replacement. I will hire Gavin again for sure.

Review 29 (2020-11-27 - Rating: 5)
Luis was excellent. He and his partner first fixed my toilet then replaced my disposal and did a quick and proficient job.

Review 30 (2018-05-14 - Rating: 5)
My vacation home had back constant back ups.i called the office spoke with Christina and turns out I was on septic. Had pumper Sheldon come out and really cleaned it out my house cleared up right away. Thanks rapid rooter! Will call again

Review 31 (2021-01-08 - Rating: 5)
Drain was unclogged and Ronnie the technician couldnt have been more polite and professional. I felt very confident he would fix the issue and he did. Thank you

Review 32 (2020-08-03 - Rating: 5)
Highly recommendLuis was very cordial and professionalI called at 8:30 and not even an hour later he was already fixing our water leaks very impressedThank you Luis and Rapid Rooter Plumbing

Review 33 (2024-03-01 - Rating: 5)
Great company. Did excellent job. Would recommend.

Review 34 (2017-12-22 - Rating: 5)
Prompt response a,d expert handling of my problem. Service man was polite and knowledgeable. This level of service is all too rare today. Good job, Randy.

Review 35 (2020-08-28 - Rating: 5)
Luis Alvarado was very professional and kind. He took the time to inform me of the plumbing in our house and helped answer questions I had that were unrelated to my clog.

Review 36 (2021-02-03 - Rating: 5)
Ronald & Sheldon were great. Problem solved. Very knowledgeable & professional. Will definitely use them again

Review 37 (2018-09-17 - Rating: 5)
Happy to have my plumbing problems handled on a Sunday so that I did not have to take a day off of work. Received great service from NAIL.

Review 38 (2017-10-04 - Rating: 5)
Tech mike 272 was awesome, he came out accessed my troubles and gave a fair and decent price.... Thanks Rapid rooter.....

Review 39 (2024-07-15 - Rating: 5)
Fast great service by the technician.

Review 40 (2023-12-23 - Rating: 5)
The tech was very friendly and knowledgeable. He did not come here and try to sell me anything. He diagnosed the problem and determined I did not have massive leak somewhere, that it was a defective water meter. Thank you , I wish I took his name.

Review 41 (2021-11-04 - Rating: 5)
Great crew & service during a very tough time (sewer line being ajar). Thanks for doing a great job!!!!

Review 42 (2021-09-08 - Rating: 5)
You did the job fast and the price is right for the job.thank you for fixing leak at my sisters condo

Review 43 (2021-10-13 - Rating: 5)
The main water line broke turning my front yard into a lake! I called around to several plumbing companies only to hear they didn’t repair outdoor leaks. Rapid Rooter responded in a timely fashion, quickly assessed the situation to know what was needed for the repair and repaired the pipe. The technicians were courteous and friendly. I would highly recommend using Rapid Rooter for any indoor or outdoor plumbing needs. They did great work.

Review 44 (2021-10-05 - Rating: 5)
This company could have gotten me in the same day if I had been available. They called with ample time saying they were on the way. They arrived timely. Worked efficiently and fair pricing. Isaac was the technician and he was fabulous from start to finish. Call this company, They will not disappoint.

Review 45 (2023-02-02 - Rating: 5)
They did a great job cleaning our drains. Thank Rapid Rooter.

Review 46 (2021-09-02 - Rating: 5)
The technician that came out was extremely kind and honest. I felt that he did a wonderful job and had my best interest and my wallet in mind when advice was given. I am going to be a repeat customer. They have earned my trust and future business.

Review 47 (2020-11-20 - Rating: 5)
The guys were awesome, committed to getting the job complete and accurate

Review 48 (2020-12-31 - Rating: 5)
Wow...and on New years eve too. These are the best people. Just like the old days. Good and honest. What are great job and person! #RRROCKS

Review 49 (2018-02-14 - Rating: 5)
I had a leak under my kitchen sink and I couldnt tell where it was coming from. So I called Rapid rooter and they sent Luis over to my house. I think he was there within an hour from the time I called.Luis was very professional and diagnosed the problem quickly. So I had to replace my garbage disposal. Luis finished the job and cleaned up around my sink and he was done. Good job Luis.I will call Rapid Rooter if I need any plumbing needs in the future.

Review 50 (2021-09-18 - Rating: 5)
Unfortunately we got a leak we couldnt stop under the kitchen sink on Friday night. Fortunately we called Rapid-Rooter Friday night and setup an appointment for Saturday morning. Dimitry arrived as promised, was very professional and friendly, and identified and fixed the problem. Yay!

Review 51 (2018-04-05 - Rating: 5)
We had a bad drainage clog at our school to the point where the drains were backing up. Luis was able to diagnose the problem and fix it very quickly. I was very happy with the entire process.