John C Cassidy Air Conditioning & Plumbing

Photo of John C Cassidy Air Conditioning & Plumbing

Located in West palm beach, Florida

Address: 846 W 13th Ct, Riviera Beach, FL 33404, United States

Phone: +1 561-786-8681

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-17 - Rating: 5)

    When I called John Cassidy conditioner, Mrs wright was so professional. She was very informative. Gave me all kinds of information and options. Then most important. His name is Manny. He was on time, professional, informative, he was kind and helpful. This is my first time with this company and I love it. A co-worker referred me to John Cassidy A/C. Thank you. I’m cool again.

  • Review 2 (2024-12-11 - Rating: 5)

    ON POINT!! The office handled my call immediately and was able to schedule me the same day. Efficient and effective. The unit was diagnosed and repaired in no time! The technician took the time to explain what the issue was and was honest regarding the current condition of my unit. The invoice was reasonable. I would recommend John C Cassidy without hesitation! Thank you!

  • Review 3 (2024-11-19 - Rating: 5)

    Best experience ever! My salesman Bain was great. He did everything humanly possible to get my AC installed in just 2 days. The men who installed the unit were very professional and knowledgeable. Billing department was so helpful. Great service! Great staff! I highly recommend John C. Cassidy!!!

  • Review 4 (2024-11-05 - Rating: 5)

    I just recently hired John Cassidy for my AC needs. Today was the first service maintenance visit. Anthony was fantastic. He is very experienced, knows his trade and made me feel confident about the issues that I have had in the past with my AC unit and how he resolved them. I’m so glad I signed up with John Cassidy. I lost confidence with my last provider not being able to diagnose the problem accurately, but Anthony got it immediately. Also, Anthony was on time and left the work area neat and clean. Thank you so much.

  • Review 5 (2024-10-02 - Rating: 5)

    I came home yesterday around 5:30 pm and my AC stopped working. At that moment I knew only a miracle would spare us from sleeping in hell tonight, and fair enough I looked up for AC companies near me and found John C. Cassidy. I called and was able to find (very nice lady) to schedule someone to come in the same night. The guy name was Angel, nice guy, very knowledgeable, and he was a miracle worker for real. Angel got my AC running in no time, in the dark, at almost 8:00 pm. The service was great, but the timing was in fact more satisfying.Thank you Angel, keep up the good work man 🌟 🌟 🌟 🌟 🌟.

  • Review 6 (2024-08-05 - Rating: 5)

    Ty did an excellent job explaining the problem with our air conditioner. He replaced the capacitor. So happy for his help today and glad to be back in a cool apartment. Thanks, Ty! 😊

  • Review 7 (2024-09-16 - Rating: 5)

    I called Cassidy this morning for my business. My office was H O T ! They had a service rep there early in the given time frame, I received a text with his photo half an hour before he arrived. I was fully expecting to need a new unit, but half an hour later, we were up and running! I was amazed he even had the parts needed on hand. Great job, Cassidy AC, and a special thanks to our tech, Anthony Rowe. You got us up and running faster than expected.

  • Review 8 (2024-11-12 - Rating: 5)

    Chris with Cassidy came to service our A/C units. He was very helpful. Actually recommended enhancements to our upstairs system which we agreed to have done. Very knowledgeable and polite man.

  • Review 9 (2024-11-13 - Rating: 5)

    First, a young man came to service my air conditioner. He did exactly what I needed to get done. Very professional!Secondly, a gentleman came to fix my plumbing issues. He took care of every single issue and was an extremely pleasant person.Enjoyed working with the pros at John C Cassidy Air Conditioning & Plumbing!Thank you,Jacqueline Rosenbaum

  • Review 10 (2024-12-27 - Rating: 5)

    They don’t make them like John Cassidy anymore. It shows in his personal life and goes right down to his employees. What an a in incredible experience once again. Bain was AC advisor (Comfort advisor). The technicians were Tim and Tagin. Bain told me exactly how it would go and that’s exactly how it went. Tim and Tagin showed up on time and were over the top Respectful. And they took very good care blanketing all the work area and the walkway. I was not expecting to see Bain Again, but he showed up, made sure the guys were doing everything he promised and asked me how I was doing and if I needed something. TOP NOTCH. I Can tell you where I’m going to be getting my third Air Conditioner (If I live that long). You guessed it John Cassidy AC. Ask for BAIN

  • Review 11 (2024-10-28 - Rating: 5)

    Jack, your plumber/technician, was terrific. He was great at problem-solving, and he was great at customer relations. Very importantly and specifically, he was willing to go the mental and physical distance necessary to identify and suggest ways of addressing my problem, which was a leak. Eileen

  • Review 12 (2025-01-02 - Rating: 5)

    The tech was very professional and thorough. This company does exactly what they say and keep to their schedule. I would not use anyone else for my air conditioning needs

  • Review 13 (2024-07-30 - Rating: 5)

    The team was excellent, great customer service and were quick to come over and solve our problem. They really helped us out.Its not their problem, but pricing was not as expected. There is something seriously wrong in the home appliance industry. They replaced a $23 capacitor and I was charged $372. I now understand why people buy home warranties, its like buying health insurance but for your home. Next time I will definitely have a home warranty.

  • Review 14 (2024-12-23 - Rating: 5)

    Justin Hristovsky from John C Cassidy Air Conditioning and Plumbing did a fantastic job serving our air conditioning system. We felt very confident with Justin.

  • Review 15 (2024-08-01 - Rating: 5)

    My family and I have been very pleased withJohn C Cassidy A/C service for well over 28 years.They have never disappointed, and are extremely skilled with our unit. Highly recommended these people. They have very good communication as well!

  • Review 16 (2024-10-30 - Rating: 5)

    The technician Bruce Houppert is so knowledgeable, very personable, so helpful with questions. When I call to schedule an appointment I always ask for him. He goes up and beyond. I consider him a GREAT employee. Always has positive things to say about your company.

  • Review 17 (2024-10-03 - Rating: 4)

    I have always been treated very well by Cassidy and even purchased my ac unit from them, but today I was not as happy, the tech was late to arrive and I had to call twice to get it figured out. If you text a customer that you will arrive in approximately 30 minute and do not arrive for 2 hours that is a problem. However this is a single blemish on what I would call a good company, so they still get a 4 star 🌟

  • Review 18 (2024-07-18 - Rating: 5)

    We were very happy with the service our 94 yr old mom received today . Her AC broke in middle of the night and today they were able to get it back on. She said Bruce was very nice ,explained everything and was very helpful.The office staff (Nick ) was also very professional and helpful.We appreciate the Courteous and professional service as it is hard to find these days.

  • Review 19 (2024-08-27 - Rating: 5)

    The technician, Mark J., did a fine job.. He took his time, explained what he was doing, and did find that we needed a component replaced. He did quickl. I’d recommend him and Cassidy any day!

  • Review 20 (2024-08-20 - Rating: 5)

    Ethan from John C Cassidy air conditioning was so helpful in getting my mom’s AC fixed up and running. He gave me step by step instructions on how to maintain the unit and provided recommendations on how to keep it running properly. Overall, we were very happy he was able to diagnose the problem efficiently with kindness and professionalism.Thanks Ethan

  • Review 21 (2024-10-21 - Rating: 5)

    Angle Class was great. Polite, professional and found the problem quickly. Will definitely call again. And I signed up for scheduled service.

  • Review 22 (2024-08-19 - Rating: 5)

    Jack Costa showed up early before the estimated time and immediately figured out the problem. He got right to fixing the problem and gave me some advice on how to avoid the problem in the future. The work he did was outstanding and he is an artist. He left everything clean and ready for the remodel. Truly amazing.

  • Review 23 (2024-08-27 - Rating: 5)

    Exceeded my expectations! The technician was prompt and knowledgable. He took care of the issue and made recommendations on needed repairs as if it was his own home. First time I used John Cassidy Air Conditioning & Plumbing as I am new to the area, great experience!!

  • Review 24 (2024-09-11 - Rating: 5)

    Our service technician, Dante, gave us a call 30 minutes prior to his arrival. After he arrived he did a thorough maintenance check up and fortunately finished just before the rain started ( we have a roof mounted AC unit). He is always polite and friendly.

  • Review 25 (2024-08-09 - Rating: 5)

    I was looking for a new reliable air-conditioning maintenance company and needed a new thermostat. They allowed me to buy my own thermostat and come over and install it for a reasonable rate Carlot was Very experienced nice, friendly and efficient. I will use this company going forward. I was very impressed and they came within the window. They said they would.

  • Review 26 (2024-07-03 - Rating: 5)

    This is the first time I felt we had a complete thorough 6 month service. Manny was on time, got right to work, and friendly. We never had any service person tell us we had mold growing on the coils inside the system. Or suggested it needed to be serviced and cleaned.Manny explained what needed to be done. We appreciate his knowledge and the work he performed. I would like to request that he come for future cleaning or our 6 month check up. GREAT JOB!

  • Review 27 (2024-10-24 - Rating: 5)

    Thank you for the great service Mr Angel Class ! You did such a great job replacing the blade in our AC Unit . You were kind and very knowledgeable!!! You are an asset to the company !!! Happy customer 5 star service !

  • Review 28 (2024-07-08 - Rating: 5)

    My drip pan over flowed - my unit is in my attic. It was Saturday night around 8:30pm when this happened. I called the 24 hour number. A real person answered the phone!!! The technician was here within an hour. John Cassidy is fairly expensive, however , the technician fixed the problem correctly. You get what you pay for. This is a reliable, reputable company. I highly recommend this company.

  • Review 29 (2024-11-07 - Rating: 5)

    Bain came out and evaluated my AC system.He described replacement systems discussing the pros and cons of each. He gave me alternative quotes that were thoroughly explained.Very professional.

  • Review 30 (2024-09-14 - Rating: 5)

    Cassidy is extremely responsive & professional.Our tech Steve Terrero is excellent. He was prompt, expert in his diagnosis & extremely courteous. Great job Steve!!!Michael L

  • Review 31 (2024-08-08 - Rating: 5)

    I have used many companies for service in my different homes. I have yet to see one better than John C Cassidy. In need of emergency, they are there, in need of being flexible on schedule, they are there, on quality of work, there are above all.

  • Review 32 (2024-06-27 - Rating: 5)

    Amazing service and turnaround. Great company with no need to worry if you are getting a good deal or quality. Top notch company and employees. Would definitely recommend if you are in need of HVAC or Plumbing. Which we did both. Thanks again Cassidy!

  • Review 33 (2024-10-27 - Rating: 5)

    Technicians were on time and accomplished the work in a professional manner! Very happy with their installation 👍Unfortunately the new unit sprung a leak and the ac isnt fully functioning. Cassidy promised to have a replacement part in three days for installation. 😢

  • Review 34 (2024-07-18 - Rating: 5)

    Contacted John Cassidy in the morning about an AC issue. Received a same-day appointment and tech arrived as scheduled. Tech did a preventive maintenance check but didn’t see any issues with the AC (since it was working during his visit). Tech did spot a missing clamp on the drain line. All in all, everything done in a professional manner.

  • Review 35 (2024-07-30 - Rating: 5)

    Kevin came to job quickly after calling Cassidy. Diagnosed problem almost immediately. He was a very personable guy and he obviously knew what he was doing

  • Review 36 (2024-11-01 - Rating: 5)

    Erich was professional and thorough in the maintenance of my air conditioner. He took time to explain what the procedure was for the twice yearly maintenance, then gave me advice about how to keep my AC running properly.

  • Review 37 (2024-09-24 - Rating: 5)

    Thank You Cassidy AC. Shout out to Bruce and Scott. Thank you gentlemen. For your help this summer. AC is keeping us nice and cool. We appreciate your patience and the kind way you both explained everything to us. Thank you from Embassy Dr.

  • Review 38 (2024-09-26 - Rating: 5)

    Angel Class was my tech today and did a magnificent job.I called, you answered,and Angel came and changed out my fan motor.Great job.Thank you.

  • Review 39 (2024-08-01 - Rating: 5)

    Technician was on time, with a courtesy call announcing his arrival time. Very efficient with his time n work ethics. Will request him personally on my next scheduled maintenance. Have been a CassidyCare customer since unit was installed.

  • Review 40 (2024-07-12 - Rating: 5)

    This company has always been timely, professional and honest! My tech, Jimmy was so kind and so direct and easy to understand AND he humored my nervous dad with the details and reassurance that our AC would be back to normal! I highly recommend this business!

  • Review 41 (2024-07-01 - Rating: 5)

    Overall our experiences with Cassidy has extremely positive. This Saturday our upstairs a/c went down. Your technician never stopped his efforts to find the issue and was very capable and professional.

  • Review 42 (2024-05-07 - Rating: 5)

    Cooper Tracy, the HVAC tech with John C Cassidy, just carried out an excellent major service for us. His knowledge, professionalism, demeanor, and timeliness, were stellar.

  • Review 43 (2024-07-02 - Rating: 5)

    We love John C Cassidy AC company have been working with them for over 25 years. John, Jr is phenomenal. A real prodigy of his father. Has grown a phenomenal company. Today, Christian, did a great job installing a new thermostat. BRAVO. Doug, their sales manager is exception. Very professional, knowledgeable and so connected to customers. He takes all of his calls immediately, and even responds to email messages on the weekends. Hes been with Cassidy for almost 40 years. What a nice, genuine person. Suzi and Hunter Hansen

  • Review 44 (2024-07-01 - Rating: 5)

    Just had my AC compressor replaced by John C Cassady. Service was done on time and efficiently. The crew was great. We also use them for quarterly service and are very satisfied with all aspects of their service.

  • Review 45 (2024-07-19 - Rating: 5)

    The technician Robert was very prompt and knowledgeable. He answered all my questions and we were able to continue work. I called Thursday afternoon to schedule and the technician was here Friday morning.

  • Review 46 (2024-08-21 - Rating: 5)

    The scheduling process was a breeze, as was pre-appt. follow-up — and the phone schedulers were friendly and helpful. Our AC technician (Ethen) was terrific: courteous, skilled and very pleasant — a real professional.

  • Review 47 (2024-08-14 - Rating: 5)

    Chris did a great job of analyzing our two systems, listening to our questions and goals, and providing practical recommendations to improve our situation. Thank you Chris and the Cassidy Team!

  • Review 48 (2024-08-05 - Rating: 5)

    We are very thankful for the great service fixing the issue of the AC unit. Anthonys detail and knowledge really saved our summer. Highly recommended.

  • Review 49 (2024-08-09 - Rating: 5)

    A/C went out Monday morning and they had a technician and assessor out the same day.Needed a new roof unit but representativeBain Monteith made the entire process easyand stress free.Will definitely recommend Cassidy A/C toEveryone in the future.

  • Review 50 (2024-10-04 - Rating: 5)

    Suresh was fantastic and diligent. He figured out what was wrong and explained in detail how to prevent it from recurring. Great service. Thank you!

  • Review 51 (2024-06-29 - Rating: 5)

    It was a Saturday, 88° and very humid, and my A/C stopped working. Called John Cassidy A/C and within 30 minutes they were here! Took less than an hour to fix and Im starting to cool off!Thank you for being so polite and responsive!

  • Review 52 (2024-12-06 - Rating: 5)

    Tim was absolutely amazing, the company overall was a pleasure to work with. Will be using them from here on out!

  • Review 53 (2024-06-19 - Rating: 5)

    Ty was so helpful and accommodating. He got here quickly and knew exactly what the problem was after looking at the unit. He promptly fixed the issues, suggest a few things so this would not happen again, and the AC started working again. Thank you Ty ( you really helped us out today)

  • Review 54 (2024-08-07 - Rating: 5)

    Anthony arrived quickly to address my problem, and also educated me on the nuances of personal AC maintenance. Great job,professional service!

  • Review 55 (2024-10-11 - Rating: 5)

    Prompt, excellent service and did not try to upsell like so many other companies. very honest ! very impressed. will use again!

  • Review 56 (2024-07-26 - Rating: 5)

    John Cassidy himself has been involved in working with us on key parts of our two projects: one involved the design and installation of a complete AC system in a brand new 10,000 sq ft house, and the other was the complete replacement of a failing LG system in an 8 year old house. John and his team are excellent, and I cant recommend them more highly.

  • Review 57 (2024-07-22 - Rating: 5)

    Super happy with the service. Bruce was awesome! He came in, found the problem and fixed it in no time. Good thing bc it was getting awfully toasty in here.

  • Review 58 (2024-06-17 - Rating: 5)

    Great company to work with. Fast and easy scheduling, great communication from the technician on when he would arrive. Very professional service, and very reasonable pricing. Thank you Christian. Highly recommend John C. Cassidy.

  • Review 59 (2024-08-16 - Rating: 5)

    What a pleasure to receive such prompt, thorough & courteous service. I will surely recommend this company & especially Ethan to all my friends & neighbors.

  • Review 60 (2024-07-06 - Rating: 5)

    My unit went out this morning. Of course on a Saturday and holiday weekend. I have a service contract with Cassidy and gave them a call. They had a technician on site in an hour and had us up and running in about an hour . Great service!!

  • Review 61 (2024-07-12 - Rating: 5)

    Gary, Service technician, was very professional from the start. He explained step by step what he was doing. I’m very happy with his great customer service attitude. An asset to Cassidy A/C.

  • Review 62 (2024-06-27 - Rating: 5)

    Rick is one of the most knowledgeable techs that I’ve encountered! Always goes above and beyond! I highly recommend John C. Cassidy! We’ve been using them for several years now. A++

  • Review 63 (2024-12-20 - Rating: 5)

    Manny was awesome: knew exactly what the issue was and got it fixed in about an hour and in the dark. Thanks

  • Review 64 (2024-04-12 - Rating: 5)

    Angel was quick and efficient with our annual maintenance. He was professional and was able to take before and after photos to show us where we had sludge buildup and how he fixed it! I would highly recommend Cassidy if you need a new AC or need to get preventative maintenance on your existing unit.

  • Review 65 (2024-11-18 - Rating: 5)

    The technician, Jimmy, was on time, polite, knowledgeable and took time to explain how my system works and what I need to look do to help maintain my a/c unit.

  • Review 66 (2024-12-09 - Rating: 5)

    Today my condo air conditioning system had routine maintenance service performed by John C. Cassidy Air Conditioning and Plumbing. Christian G-B., the service technician, was courteous, professional and knowledgeable. I am confident that he did a very good job. I highly recommend this company for your air conditioning system maintenance and service.

  • Review 67 (2024-08-19 - Rating: 5)

    Technician Manny was extremely personable, professional, and honest which has been my overall experience with John C Cassidy.

  • Review 68 (2024-12-19 - Rating: 5)

    Angel Class was super efficient and had high customer satisfaction, welcome Angel always.

  • Review 69 (2024-09-04 - Rating: 5)

    Great job! Came within an hour or so of call. Found the issue right away and fixed it! Will definitely use again.

  • Review 70 (2024-10-03 - Rating: 5)

    Jack provided great customer service, and it was quick, we look forward to working with him again.

  • Review 71 (2024-08-27 - Rating: 5)

    Chris was great! On time, efficient and extremely pleasant! Carrying on the Cassidy tradition of excellent service

  • Review 72 (2024-10-11 - Rating: 5)

    John Cassidy AC has always provided great service. Erich Davis was my technician today and he was on time, professional, knowledgeable, and courteous!

  • Review 73 (2024-11-22 - Rating: 5)

    Your guy was so nice. Had booties to keep floors clean and smartly did both apartments

  • Review 74 (2024-07-18 - Rating: 5)

    Late work day come home no A/C thankfully AJ came out well after 7 quickly diagnosed the problem and got the unit up and running. Thank god for AJ’s expertise fixed the unit right in time for our 9 month olds baby bedtime.

  • Review 75 (2024-04-21 - Rating: 4)

    Sunday afternoon update! Tech-James Christian just left and everything is working perfectly. He was knowledgeable, respectful and detailed. He is a great representative of the company. I also was able to speak to Billy in the office who also apologized and was extremely professional. They really did a great job in rectifying the situation. I really wished that I spoke to these to gentleman from the beginning. I don’t think my experience is a reflection of the company as a whole. There probably just needs to be a little tweaking as with most companies especially when using after hours/emergency answering services.Friday night a technician (Beechova) came over to the house for a service call b/c the unit stopped working on Thursday. The technician stated the AC blower motor went out and he did not have the part on his truck. We were told (by the tech) that someone would be out the next day (Saturday) around the same time to complete the repair. On Saturday about an hour (4:27pm) before the expected time I called the office to confirm an ETA for the service tech since I hadn’t been contacted yet. I was told that there were no notes put in indicating that a follow-up appointment was scheduled for today and if I want to schedule an emergency call for a technician to come out I’d have to pay $180! Really because the appointment wasn’t put on the calendar and there were no notes in the system, how exactly is this now my responsibility? The representative then told me they would try to contact the technician who came on Friday and that they would give a call back. At 5:46pm I called back in and spoke to Kim as I didn’t receive a return call. I re-explained the situation and was told they would reach out to another technician and would call me back. I was told that the techs can wave the $180 at their discretion. So at this point I’m now assuming perhaps this tech will be able t come out and the company will make it right by not charging us the $180… Surprise… no return phone call. I then called in Sunday morning for an update and spoke to Carrie, only to be told they also weren’t able to contact the tech that was working yesterday. So… you weren’t able to have a conversation with the tech from Friday? You weren’t able to actually reach the tech that was working on Saturday for him to come out? And yet no follow-up phone call to even let me know what’s going on? Of course I was told they are still trying to reach someone and would give me a call back. I’m not sure what’s going on and the company doesn’t either. I don’t know if my experience would’ve been different if I delightfully agreed to pay the $180 when it was first mentioned. I have worked in this industry and I’m quite surprised with the “I don’t know” answers. After a service call is put in the tech is to update their notes indicating the result of the call. If it’s completed it will be closed out with specifics regarding what was done to the unit. if another appointment is needed that is something that is also noted and relayed to the schedulers and put on the calendar. Even if the part is not in house, this is something that is also noted visibly and tied to the service call so the parts department can order if necessary. Once there is an eta for the part, the service call will be put on schedule. These are all necessary steps to provide the most accurate information. However, the waiting on parts issue shouldn’t be our case as the tech confirmed that he just didn’t have it at the moment and someone would be out the next day to put it on, nor was in notated in their system. None of this was done the ball was dropped from the very beginning.

  • Review 76 (2024-10-02 - Rating: 5)

    TY is the best in the biz!!!!! He went out of his way to make sure my AC was working best it could be! Awesome and thanks Luis!Adding Manny as another great Cassidy tech!

  • Review 77 (2024-03-13 - Rating: 5)

    Christian H. Arrived at my mother’s home on time and prepared to install a UV light system on her air conditioning unit. I felt it was a great investment to ensure the air quality in her home was improved. Christian explained all the benefits of installing UV lights. He was courteous, knowledgeable, enthusiastic and so clean cut!! It was a pleasure doing business with him! Will definitely use Cassidy in the future and highly recommend them!Thank you, Christian!😊

  • Review 78 (2024-11-19 - Rating: 5)

    I have used John C Cassidy for years. Very happy with their service.

  • Review 79 (2024-08-23 - Rating: 5)

    Simply the BEST. From booking team to terrific Anthony, we couldnt be happier!! Thank You

  • Review 80 (2024-10-01 - Rating: 5)

    Did an excellent job on the maintenance of my A/C system. Really impressed with the work done by the service tech.

  • Review 81 (2024-05-13 - Rating: 5)

    I called first thing in a Monday and was able to be serviced as a new customer. Michael made us life long customers. Honest, nice to talk to and very efficient. Double checks as well! Only ac company we will use. Thanks Michael!Sean Monaco

  • Review 82 (2024-09-04 - Rating: 5)

    Reliable and on time. A/C is critical in Florida. And, they treat it as a priority for their clients. I recommend .

  • Review 83 (2024-07-01 - Rating: 5)

    Very efficient & great service maintaining with air conditioning unit. Technician, Chris Mustakis is very knowledgeable, friendly and quick. Always appreciate the great service provided by John Cassidy

  • Review 84 (2024-07-26 - Rating: 5)

    I am very grateful for the quick response for my needs. Within 2 min he knew what the problem was. The only thing I didnt like was how expensive it was.

  • Review 85 (2024-02-20 - Rating: 5)

    Ray was absolutely wonderful when performing his maintenance service. He was communicative and made sure that I understood what was going on and what he was doing. Not only was he professional but he was extremely kind and caring. This is the reason why I use John Cassidy AC. I will only be using Ray for my technician for all of my properties.

  • Review 86 (2024-09-13 - Rating: 5)

    Sammy came out at 12-2 am was extremely knowledgeable and professional highly recommend

  • Review 87 (2024-07-24 - Rating: 5)

    I called and requested a service not being a client there was a service charge which I agreed to within 2 hours a service person came located the problem and fix it We decided to be a client as our previous service couldn’t come for 2 days We looked forward to great relationship Thanks again for great customer service

  • Review 88 (2024-08-16 - Rating: 5)

    Great service under my Cassidy maintenance contract. Gary was super helpful and checked everything carefully.

  • Review 89 (2024-02-14 - Rating: 5)

    Had a problem with my unit not kicking in for an hour after changing temperature. Technician Angel Class came and diagnosed the issue within about 3 minutes! Then took the time to show and demonstrate what I needed to do to prevent this from occurring again. Great tech and appreciate the honesty!

  • Review 90 (2024-03-12 - Rating: 5)

    Scott did a phenomenal job not only fixing my AC, but in educating me on my system.I was using a shop vac all weekend to keep my unit running, and Scott showed me exactly where my blockage was occurring and why. I also got to see the inside of my air handler, and after seeing that, Scott had no trouble signing me up for the Cassidy Cares maintenance program. I highly recommend this company and their maintenance program. Thanks again Scott!

  • Review 91 (2024-07-03 - Rating: 5)

    Ethan cleaned out the air conditioner did a great job. He explained what I can do every month. He was very helpful.

  • Review 92 (2024-07-23 - Rating: 5)

    Chris from Cassidy was on time, very professional and explained everything we needed. We were extremely satisfied.

  • Review 93 (2024-02-07 - Rating: 5)

    Cassidy has the best team. Angel Class came out today and serviced our air system. He took his time making sure everything was running smoothly. Such a peace of mind knowing our system is working properly.

  • Review 94 (2024-08-01 - Rating: 5)

    We had an excellent experience with our service today with JCCassidy! Our service was done by Erich who was excellent!

  • Review 95 (2024-08-04 - Rating: 5)

    Ty was fantastic!! Knowledgeable, friendly, & efficient. I most appreciate how thorough he was. 10/10 recommend!

  • Review 96 (2024-07-16 - Rating: 5)

    Carlot was on time and called ahead and then took me through the best way to be sure I would have a properly working unit and not spend money unnecessarily

  • Review 97 (2024-07-02 - Rating: 5)

    Angel was great. He came to my house. He looked over the unit. He answered all my questions. I could not have asked or received better service .

  • Review 98 (2024-07-26 - Rating: 5)

    I’m very happy that i chose John Cassidy air conditioning and plumbing. I’m very satisfied with the service and results. Thank you

  • Review 99 (2024-02-20 - Rating: 5)

    Angel Class did a great job. He explained all the maintenance work and was very polite. I’d recommend him to my neighbors. And he can replace my AC unit next month too!

  • Review 100 (2025-01-04 - Rating: 5)

    Excellent service by Chris Andramuno. Knowledgeable and friendly.

  • Review 101 (2024-01-10 - Rating: 5)

    Service Rep Angel Class provided excellent service with my units. He worked hard and explained everything he was doing. Great customer service and left my house with my units smelling clean, fresh, and sanitized. He comes highly recommended on my list.Thanks

  • Review 102 (2023-11-29 - Rating: 5)

    Anthony Rowe was outstanding. He was able to resolve a Carrier Infinity zone control issue that 6 prior techs who had visited over the past year all missed. His skill with the main controller and the electric connections in the main A/C were critical to the solution. I highly recommend him for not only his tech skill but also his communication and customer service orientation.

  • Review 103 (2024-03-28 - Rating: 5)

    Had such an amazing experience with Christian H. as our technician. Calls before hand, arrives on time, clean cut, and knows how to get the job done in time! He has been with them for 4 years already and is highly requested! Ask Christian H. about the UV Light Kits!!!

  • Review 104 (2023-12-01 - Rating: 5)

    Just had Manny at my house to fix my A/C, he was absolutely amazing. Very friendly, timely, and efficient. My motor to my blower went out, and he made sure to get the part and make sure it was fixed same day. Have never ran in to a company that goes that far and beyond. I would highly recommend this company and to keep Manny.

  • Review 105 (2024-06-07 - Rating: 5)

    Amazing service. Quick turnaround after setting appointments. Very thorough and detailed and honest in service and explanations of service. Loyal customer and I will continue to stand them

  • Review 106 (2024-08-29 - Rating: 5)

    Nelson fixed my issue in a very timely manner. He is definitely an ASSET TO YOUR TEAM!!

  • Review 107 (2024-06-14 - Rating: 5)

    Ty went above and beyond with the work. Instead of needing a completely new unit he was able to fix the old unit. I will definitely request Ty if we need further services.

  • Review 108 (2024-02-22 - Rating: 5)

    Angel Class was incredibly helpful and did a great job servicing my air conditioner. He was very thorough, knowledgeable, respectful and well mannered. I high recommend him

  • Review 109 (2024-01-05 - Rating: 5)

    We have our system serviced regularly by Cassidy. Bruce, our technician is exceptional. He is friendly and super knowledgeable. We have had no problems since Bruce has been taking care of us. I highly recommend them.

  • Review 110 (2023-11-10 - Rating: 5)

    I had a plumbing issue that had potential to become a huge issue. Cassidy was able to schedule John to come out the same day-he was professional, punctual, and thankfully was able to fix the issue! I use Cassidy for my AC service plan as well and highly recommend the company.Quick update 11/10: John came out for my bi-yearly A/C service, and as usual, nothing but exceptional service. Highly recommended!

  • Review 111 (2024-06-28 - Rating: 5)

    Cassidy is always excellent and that is why we use them. The representative today was very professional, polite and knowledgeable.

  • Review 112 (2024-09-12 - Rating: 5)

    He was very thorough and explained what he was going to do. Very pleasant and hard worker.

  • Review 113 (2024-12-24 - Rating: 5)

    My guy is fantastic. Go es well above a typical maintenance.

  • Review 114 (2023-11-09 - Rating: 5)

    Another terrific experience with John C. Cassidy AC, Inc. From the Customer Service - when I called to make the appointment - to the on-time arrival of our Tech, everything was above standard. The Technician, Angel Class, listened to my concerns, addressed the issue and performed a full service to my highest expectations - a true professional. I am comfortable recommending John C. Cassidy and look forward to having them maintain our home for the years to come.

  • Review 115 (2024-10-17 - Rating: 5)

    I had Manny as my tech guy he was great just the best

  • Review 116 (2023-08-18 - Rating: 5)

    Cassidy has been awesome in dealing with my issues with the a/c not performing properly. From my salesman, Mike Banks, to the field supervisor, Jason Wright, who was here yesterday and sent who must be their best technician, Rob today. The entire team was a pleasure to work with and the unit is performing properly. The gals that answer the phones were very professional and pleasant as well and sent me texts when the people were on their way. Thank you to all involved!!

  • Review 117 (2024-11-26 - Rating: 5)

    Tech who came yesterday Anthony Rowe, was absolutely amazing, i requested a tech who had knowledge about the inner workings of an A/C electrical system, because the issues i had were tripped breakers, and thermostat was not getting the amps needed to engage the system. And they sent me a tech whos knowledge far exceeded my expectations, he (Anthony) worked the problem from start to finish, explaining and showing me every step of the process to resolve my problem, every repair he completed he went the extra step to ensure it was done properly, i could go on he stayed late into the evening, until he was positive all the issues were addressed and working properly. If you need service, and you call Cassidy request this gentleman and you will not have anymore A/C problems.

  • Review 118 (2024-07-04 - Rating: 5)

    Wilkens Cadet provided exceptional service with a smile on his face. Highly recommend his services.

  • Review 119 (2024-05-06 - Rating: 5)

    James with John C Cassidy A/C serviced our unit and installed a WiFi thermostat. I received a text message when he was on his way, he was prompt, clean, efficient, and friendly. Thank you James. Call John C Cassidy today for all of your AC and plumbing needs - you will not be disappointed!

  • Review 120 (2024-03-13 - Rating: 5)

    Christian H. installed a UV Light Kit on my AC system. I was very surprised at how courtesy and knowledgeable he was. More than the usual technician that I have experienced over the years. I can see him moving into Management. He appears to be a real Leader.

  • Review 121 (2023-08-26 - Rating: 5)

    We called John C Cassidy when our AC stopped working. Mike came out to look at it and was very professional. He explained what the problem was and offered options to fix it or replace it. He was very honest. Although the couldnt do the work that day he did have someone from the sales team reach out and talk to us about an estimate for a new system. Anthony spent a lot of time working with us and also working with our home warranty company (which wasnt easy). He was very patient and went above and beyond trying to help us. I highly recommend John Cassidy for your AC needs.

  • Review 122 (2024-10-22 - Rating: 5)

    Chris did a great job. He’s a good mechanic.

  • Review 123 (2023-11-02 - Rating: 5)

    Angel Class was my tech today. Very thorough. Gave me tips to keep my unit running healthier and longer in between maintenance calls. John C Cassidy has taken great care of us over the years! Thank you.

  • Review 124 (2023-08-01 - Rating: 5)

    We’ve been John C Cassidy customers for years. They’ve always been so great. Everyone is so kind and helpful from the person that does the scheduling to the technicians. Recently our AC stopped working, of course it happened in the evening, but they sent Rob out right away to take a look. He was so professional and honestly so kind. Our ac was frozen solid so it needed time to thaw before the coils could be cleaned. So we requested Rob again for the cleaning. He came today and went above and beyond. Such a hard worker. And we are so thankful to have our ac working properly again especially in this summer heat. Not to mention the savings we will have on our electric bill! I highly recommend this company.

  • Review 125 (2023-11-11 - Rating: 5)

    I am a realtor in the Palm Beach County area and have worked with/exclusively recommend John C Cassidy to my clients for about a year now. There was a misunderstanding with a recent service order and Natalie, who is a manager with the company, handled it with the utmost professionalism. Not only did she go above and beyond to settle the issue at hand, she did it in a professional manner when I was certainly not being the best to deal with. That being said, I will continue to recommend and use John C Cassidy, as they really do check all the boxes as an A/C and plumbing company.

  • Review 126 (2024-08-15 - Rating: 5)

    Chris did a thorough job and was very customer oriented. This was our semiannual maintenance check.

  • Review 127 (2024-07-09 - Rating: 5)

    Erich does a great job and always explains things well. I completely trust him

  • Review 128 (2024-07-10 - Rating: 5)

    Technician arrived promptly in time frame given. He identified problem and remediation. Was courteous and professional.

  • Review 129 (2024-09-11 - Rating: 5)

    Erich did a great job and we are very satisfied with our service

  • Review 130 (2024-08-29 - Rating: 5)

    Stan is he best!!! He always does a fantastic job!!! Thank you!

  • Review 131 (2023-07-12 - Rating: 5)

    John Cassidy Air Conditioning has been a tremendous resource for us at our home. The staff has been wonderful to work with. They are very prompt in scheduling a service technician, even immediately if warranted. The service technicians have always been extremely polite and reliable - they show up on time! They are very quiet while in the house and always take the time to explain the details of a service or maintenance. I would highly recommend this company.

  • Review 132 (2024-08-02 - Rating: 5)

    Our technician Ty was professional and thorough. Great experience all around

  • Review 133 (2023-09-21 - Rating: 5)

    It was an absolute pleasure working with the John C Cassidy Air Conditioning Team! Both Gary & Kevin who were my technicians were friendly, timely & explained to me what was going on with my AC unit. It was nice to have a full understanding of my issues. I would recommend this team to anyone!

  • Review 134 (2024-03-19 - Rating: 5)

    We absolutely love Bruce our technician. He has been servicing our 4 AC units for several years. Trustworthy and excellent diagnostician.

  • Review 135 (2024-03-12 - Rating: 5)

    My experience with Christian H was remarkable. He was courteous informative and very honest. I am a new customer and if Christian is an example of how you do business then I am sold! My hands up for this gentleman!

  • Review 136 (2024-07-09 - Rating: 5)

    Maintenance Prestin was perfect. Really took care of our unit. I feel very confident will get through this summer.

  • Review 137 (2024-10-17 - Rating: 5)

    Christian was efficient, pleasant, and knowledgeable. Great service!

  • Review 138 (2024-03-14 - Rating: 5)

    Christian Heil is a wonderful experience filled technician ⭐️He worked on my in laws AC unit and did an amazing job!! He explained everything,was kind an compassionate and is a great asset to your company⭐️He truly deserves 10 stars in my opinion ⭐️

  • Review 139 (2024-07-10 - Rating: 5)

    Manny was very professional and great service on the same day. Highly recommend. Thank you Ty!! Very much appreciated

  • Review 140 (2024-11-12 - Rating: 5)

    Showed up on time and service tech was friendly and knowledgeable

  • Review 141 (2024-09-06 - Rating: 5)

    Anthony was very professional and knowledgable. I highly recommend!

  • Review 142 (2024-06-10 - Rating: 5)

    The serviceman was polite, timely, and diagnosed the problem quickly, and then made a temporary fix while a part is being ordered. We are very pleased.

  • Review 143 (2024-07-25 - Rating: 5)

    Chris provided excellent and timely service. Plus he was very nice.

  • Review 144 (2024-04-20 - Rating: 5)

    Wish to thank you for your resent service. Erich Davis does a terrific job each time he comes; conducting himself always with the highest degree of professionalism.

  • Review 145 (2024-06-14 - Rating: 5)

    Ty communicated and arrived on time. He was thorough and courteous. Im very pleased.

  • Review 146 (2024-10-14 - Rating: 5)

    Help came the same day. Knowledgeable technician. Very good service !

  • Review 147 (2023-08-12 - Rating: 5)

    Raymond did a great job. My whole unit was fried and he stayed until 10:30pm working hard to rewire everything and get it fixed. Really appreciate it! Running nice and cool now. Professional and friendly.

  • Review 148 (2024-05-15 - Rating: 5)

    A new Trane ACLove it. John C Cassidy came in removed the broken down old unit and installed my brand new 3 Ton Trane AC system. They left the house and the yard just as they found it. They started at 9 and I had cold air blowing at 2:30. GREAT JOB!

  • Review 149 (2024-08-13 - Rating: 5)

    Christopher was very professional and honest. Highly recommend him!

  • Review 150 (2023-10-12 - Rating: 5)

    Luis is an exceptional technician and client service person, he is very knowledgeable and thorough in his work, well spoken and well groomed. He explained the situation in terms we understood and addressed the issue and recommended follow up actions to ensure the systems continues to operate as it should. He is a valuable asset to your firm.

  • Review 151 (2023-09-28 - Rating: 5)

    My AC unit got fried recently due to area surges, which is terribly annoying. I called Cassidy and they quickly put me in touch with Anthony to remedy the issue. No AC in August in Florida is a death sentence! Anthony was super helpful when determining which unit would be best for my home along with coordinating the installation and warranties that came with the new unit. Cassidy AC and their team is always responsive and reliable. Thank you Anthony for your professionalism and customer service ! You are greatly appreciated!

  • Review 152 (2024-08-27 - Rating: 5)

    A tech came the same day we called that our a/c was out and fixed it in a half hour. Very professional.

  • Review 153 (2024-07-20 - Rating: 5)

    Our a/c went out at 5:00 on a Friday and they had it fixed by 7:30. Really great service!!!

  • Review 154 (2024-11-15 - Rating: 5)

    Christian is knowledgeable, thorough and always provides relevant follow-up suggestions.

  • Review 155 (2024-02-22 - Rating: 5)

    Anthony Rowe was an excellent service professional!Friendly, informative and professional.I hope to have him back on my next maintenance date.

  • Review 156 (2024-07-03 - Rating: 5)

    Manny came 1/2 hour after i calledGreat service and Manny was very nice, polite and professional

  • Review 157 (2024-01-26 - Rating: 5)

    Manny was exceptional. He worked diligently to fix my myriad of AC issues as well as problem- solved one big one. He’s clearly a very valuable member of the JC Cassidy team.

  • Review 158 (2024-08-19 - Rating: 5)

    Employees were all professional. No hard sale tactic. Quick install.

  • Review 159 (2024-03-16 - Rating: 5)

    Christian Heil was absolutely awesome! He replaced my capacitor efficiently. Great personality too, definitely the most pleasurable tech I’ve ever had at my house. Props Mr. Heil!!

  • Review 160 (2024-08-09 - Rating: 5)

    Great technician. Personable and very informative. Give that man (Jimmy) a raise!

  • Review 161 (2023-09-06 - Rating: 5)

    UPDATE: Unfortunately the AC failed the day after the fix but I am working with Cassidy to resolve it.**************************************My technician Robert Hull-Ryde saved the day after a prolonged period without my AC compressor due to a malfunction of the device. Robert methodically worked through a complicated set of issues with my HVAC unit and got everything sorted out. He even called me after hours to make sure that everything was just fine — which I really appreciated. The service was above and beyond professional and I am thankful to have had his expertise to get the AC all sorted out. 5 stars and would highly recommend.

  • Review 162 (2023-10-19 - Rating: 5)

    Called at 8am with a problem and the expeditor was able to send a first call to our home. Emmanuel arrived in an hour and fixed our AC that had been out all night. A problem that actually had been building up for quite a while. He was very good. Jin well done. J.

  • Review 163 (2024-09-20 - Rating: 5)

    Graet service. Good salesman. Thanks for sending him.

  • Review 164 (2023-11-06 - Rating: 5)

    I’ve been a Cassidy customer for many, many years and have always been very pleased with their service! Technicians are knowledgeable and professional, always on time and office staff is courteous and accommodating.Outstanding company that I highly recommend 👍💯

  • Review 165 (2024-08-02 - Rating: 5)

    I have used Cassidy Air Conditioning for 20 years+. Bruce Huppert does my maintenance for my AC units and is the BEST. Thank you!

  • Review 166 (2024-08-06 - Rating: 5)

    Chris was my technician today and I’ve had a lot of technicians over the years and I like him the best so I’m always gonna ask if he can come out for the maintenance and anything else I need done.

  • Review 167 (2024-04-23 - Rating: 5)

    Great service! The technician, Angel Class, was very professional and efficient. He explained what was wrong with my AC and promptly repaired it. Thank you!

  • Review 168 (2024-06-11 - Rating: 5)

    He was very nice and knowledgeable. He tried his best to get the air-conditioned to work. Then explained the problem.

  • Review 169 (2023-11-24 - Rating: 5)

    SO after a very stressful day I get to my apartment and no Air Conditioner!With a husband who is not well it is so important to have the apartment at the right temp. Natalie from Cassidy Air Conditioner was amazing. She listened to me and kept me from losing it. Before I knew it she had a tech here to help us!She was kind, considerate and more than anything took care of us.Then the tech arrived Shararney and he wqas wonderful. He tested everything and was so professional.Thank God for this team at Cassidy!

  • Review 170 (2023-08-16 - Rating: 5)

    Kurt came out and diagnosed the issue and got our AC working and detailed the issues so it was easy to understand and comprehend. Company responds immediately. We had techs on site in a day. They don’t leave until the AC is up and running. You can’t ask for better service.

  • Review 171 (2023-08-01 - Rating: 5)

    Ive seen this company around for years but this was my first time using them. They were quick to send a tech out the same day I called, and were very professional! Thank you Greg for a job well done. Highly recommend!!

  • Review 172 (2024-07-31 - Rating: 5)

    Excellent service, and knowledgeable technicians that explain your A/C units health so you know where you stand.

  • Review 173 (2024-07-19 - Rating: 5)

    Stan did an outstanding job. The company provides great service.

  • Review 174 (2023-08-02 - Rating: 5)

    He did a very good job installing brand new units for my house. He was very polite and clearly well educated on what he is doing. Would recommend Cassidy AC again for all your AC needs.

  • Review 175 (2024-01-24 - Rating: 5)

    Manny was amazing! Showed up as promised, knowledgeable, courteous, professional, clean, stuck with the estimated cost at startup, AWESOME! WILL DEFINITELY RECOMMEND THIS COMPANY TO FAMILY, FRIENDS, NEIGHBORS.

  • Review 176 (2018-02-12 - Rating: 5)

    VERY PROFESSIONAL, GREAT QUALITY WORK! WE HAVE USED SEVERAL TIMES ON OUR REMODEL PROJECTS (LINEAR A/C REGISTER COMPLETED BELOW). I WOULDNT RECOMEND ANY OTHER COMPANY.

  • Review 177 (2023-10-07 - Rating: 5)

    Cassidy has great employees! Including Anthony who is exceptionally polite and knowledgeable. He efficiently resolved the problem and my AC was running perfectly.

  • Review 178 (2024-11-16 - Rating: 5)

    Overall a great experience from start to finish. Doug was easy to coordinate with and explained the product and installation in an easy to understand manner. The installers were on time and professional.

  • Review 179 (2023-10-26 - Rating: 5)

    Anthony Rowe is a very knowledgeable technician. He spent time with me so I could understand the issues. Very responsible and patient. Thank you for sending him out.

  • Review 180 (2024-08-21 - Rating: 5)

    My tech did a thorough job and was very polite and respectful.

  • Review 181 (2024-05-07 - Rating: 5)

    James was courteous, knowledgeable and understanding. John C. Cassidy has been very attentive to our needs.

  • Review 182 (2023-10-25 - Rating: 5)

    Just had Anthony Rowe from J.C. Cassidy come by to do an bi-annual AC service check. He was on time, very polite and did the service quickly and efficiently. 5 stars!

  • Review 183 (2024-10-03 - Rating: 5)

    John, was exceptional.. prompt,courteous and very knowledgeable.

  • Review 184 (2023-10-10 - Rating: 5)

    Ive been with these guys for a little over a year and Ive been very happy with them, my technician today Ty did a great job doing routine maintenance on my units. Professional meet quality work.

  • Review 185 (2024-06-27 - Rating: 5)

    The Technician ( Kevin) who performed the job today is very polite , friendly and knowledgeable regarding the issue .Cassidy is great !

  • Review 186 (2024-11-27 - Rating: 5)

    Chris was on time, very professional and knowledgeable. The maintenance call was seamless from scheduling to completion. Very satisfied.

  • Review 187 (2024-06-25 - Rating: 5)

    Great service very helpful fixed my issue quickly Aj was the best and great at his job

  • Review 188 (2024-03-19 - Rating: 5)

    Angel Class did a wonderful job, he was very helpful, informative, and provided excellent service. We are very happy with the service we received.

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