Hi-Tech Plumbing, Air & Electrical
Located in West palm beach, Florida
Address: 1000 Stinson Way #111, West Palm Beach, FL 33411, United States
Phone: +1 561-708-4989
Rating: 4.7
Services
- Identifies as Latino-owned
- Identifies as women-owned
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Electrician
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-20 - Rating: 5)
The team at Hi-Tech is outstanding! I called them for service on Friday morning and by Friday afternoon they had repaired a couple of leaks and replaced two spigots. They even located a leak from my main line coming into the house I was unaware of. They repaired multiple issues, provided same-day service, and their pricing cannot be beat! I am so thankful for the fast, professional service from the office staff and technicians. I highly recommend the team at Hi-Tech Plumbing & Air! Thank you guys!!! -
Review 2 (2025-01-02 - Rating: 5)
Marco came on time, punctual, professional, explained everything in great detail so that I can understand, provided guidance to better maintain our system, and left everything spotless. This is our best experience with a plumber in 30 years. Thank you very much for a fantastic customer service experience, and solving our problem the first time correctly. -
Review 3 (2023-09-23 - Rating: 5)
TWO THUMBS UP for EXCELLENCE in EVERY CATEGORY:Highly professional!!!Rawly and Andy were quick to respond to our HOAās needs to have years of debris and muck cleaned out from our 17 year-old storm drains from 3 large homes on a very busy residential street.Efficient, Experienced, THOROUGH, Got the job done and communicated with homeowners, HOA and Property Managers with patience and speed and accuracy.Took EXCELLENT videos at each step to support decisions made, very open to discussing any questions, yet still moved the project along and got it done in ONE day.They were extremely thorough and added help where they saw we needed. The videos show it all.We thought weād just āsnake outā the muck - but they have a very cool camera that they used to see what and where the blockages were (like watching endoscopy live) but they use a 5-headed reverse flow water jet system that safely flushed out clogged drains including roots, a towel, rocks from the road and muck from dust, rain, etc.They even cleaned up area after they were finished and were extremely positive.Phil āthe supervisorā was called in and came immediately to help point out where additional work needed to be done, and it was by far the most positive experience we couldāve imagined. Rawly & Andy are a GREAT team!!!! -
Review 4 (2024-09-06 - Rating: 5)
Your technician team was great! They were very professional and pleasant to talk to. They explained really well what was the issue and fixed it within an hour, which in the hot day was a blessing!!I will definitely recommend Hi Tech Plumbing and Air company to my friends and family!Lana K -
Review 5 (2024-12-02 - Rating: 5)
Samatha at call center was very responsive and sent a top technician, Nelson who was polite and knowledgeable. He solved our problem and cleared the stopped up drain and installed a new garbage disposal, all to our satisfaction. Highly recommend Hi-Tech. -
Review 6 (2024-10-22 - Rating: 5)
The Technician answered all of our questions! This was the best experience I ever had with getting answers to questions I had about soft start installation, And he knew everything about how it works and what I needed to make it safe?Ive talked with several other companies. And one even installed a hard start, which is not what we wanted! This Technician knows his stuff! -
Review 7 (2024-06-11 - Rating: 5)
I highly recommend Hi-Tech Andy Garcia and his crew they went above and beyond. In January I had a slab leak no problem it was detected and fixed in no time. They also installed a hot-water heater no problem. Then I went on to have a new A/C installed by Brandon again no problem. Last we had the whole house done with new piping again no problem. Everything was explained to us the job went very smooth the clean up was perfect. Iām giving them 5 stars well deserved. All the workers were polite and answers any questions we had. -
Review 8 (2023-11-07 - Rating: 5)
I called Hi-Tech Plumbing & Air when my ac broke. They were outstanding. I was extremely fortunate to have Frank as my technician.Frank is a true expert in his craft. He was extremely thorough in assessing the malfunction in my ac unit, and he did an outstanding job repairing it. Moreover, Frank is extremely personable and diligent; he also has the uncanny ability to break down complicated technical issues in ways that non-experts can understand.Nobody wants their ac to break, but working with Frank made the experience as good as it could possibly be. I highly recommend him to ANYONE who is having ac/HVAC issues. -
Review 9 (2023-09-01 - Rating: 5)
Frank and his team did a great job on the new install of our A/C system. He was extremely professional and went above and beyond since the beginning of this process. We highly recommend Frank! -
Review 10 (2024-08-29 - Rating: 5)
I found Hi Tech to be a very professional from Jeremy who I first met to Michael Miranda and his co-worker who came to service my equipment. And I canāt forget Brook in the office. I will highly recommend this company to anyone I know that needs service in their home. Thank you everyone! -
Review 11 (2024-11-11 - Rating: 5)
Service tech Nemo was absolutely the BEST!! Top quality customer service. Listen to my issues with the plumbing, spoke with me on each step and the end results were 5 stars.. -
Review 12 (2025-01-08 - Rating: 5)
Both Plumbing and HVAC services were wonderful! They got us scheduled in within days and gave us great customer service! -
Review 13 (2024-09-10 - Rating: 5)
I live in a condo building and asked other residence who they use. i kept hearing about Hi-Tech. Based on my neighbors recommendation I scheduled my first preventive service. The technicians were prompt, polite and professional. These people are legit! -
Review 14 (2024-07-30 - Rating: 5)
I called this morning with a time-sensitive issue and they sent a plumber within only a couple of hours. Jeremy took his time running thorough diagnostics to determine the source of the problem. It wasnt cheap, but you get what you pay for! I will definitely use them again and would ask for Jeremy as he was so diligent! -
Review 15 (2024-09-11 - Rating: 5)
They installed a Bradford White water heater in my home. They did a great job. Tech was on time and professional. He was done in just a few hours too. Highly recommended. -
Review 16 (2024-07-18 - Rating: 5)
Absolutely stellar service! They were able to get out to me and solve the problem very quickly! Communication was great, from scheduling to arrival window to the service! I feel that I understood the problem and the steps taken to fix my AC unit. Michael was phenomenal, and deserves all the accolades! Great work and thank you so much! -
Review 17 (2024-09-25 - Rating: 5)
Absolutely 5-Stars for these folks - Jennifer, Nancy and Jeremy. I spent the morning trying to find a plumber to help with an emergency that affected the water to 13 tenants and just got pushed to phone loops and scheduling website run-arounds. Finally I found Hi-Tech who jumped on it and got it done! Jennifer understood my problem was serious and got it going, Nancy followed up and had all the information and Jeremy came out and hit it out of the ballpark with a great smile and personality, and with only minor inconvenience to the tenants. And I had never used them before, so it wasnt like I was some big client they had keep happy. Thanks folks! -
Review 18 (2024-07-17 - Rating: 5)
Jennifer understood we had an emergency and was great to deal. Tech Jeremy came out quickly, assessed the situation and provided options. I was very happy with the outcome! -
Review 19 (2024-05-30 - Rating: 5)
Hi-Tech Plumbing and Air did a fantastic job replacing my AC unit. Manny Delgado came to our home within hours of us calling. He took the time to explain our options and the benefits of the different types of AC units. He did not rush us in any decision, in fact, he made some good observations that actually saved us money on our air conditioning ducts.I found Manny and Hi Tech to be honest and fair. They took the time to answer all my questions even after the job was done. The team that he brought to our house was friendly, professional, and respectful. I would recommend them highlyš¤ -
Review 20 (2024-09-02 - Rating: 5)
I had an exterior hose faucet shear off & had to shut the main water off to stop the leaking. They came by, gave a fair quote, and quickly took care of the issue including a new faucet that had to be soldered on.Id recommend them. -
Review 21 (2024-06-21 - Rating: 5)
Nelson and Leo did a great job on hydro jetting our drainage issues and worked efficiently doing so. They were both very polite and professional. I would highly recommend HiTech Plumbing and Air to anyone. -
Review 22 (2024-10-08 - Rating: 5)
We Highly recommend Hi-Tech plumbing and air to everyone!!! If you want a quick response, professional, knowledgeable reliable and excellent customer service, thatās Hi-tech. Tyrique and Kendrick did a great job!!! Professional, knowledgeable and just have good energy. Just like they sayā¦ Donāt fretā¦ call Hi-Tech!!!!!**If you get a new unit, please do yourself a favor and get the membership, itāll make your life easier and hassle free***Thank you Hi-Tech for delivering high quality job (again ) Hands down to all!! -
Review 23 (2024-11-16 - Rating: 5)
Fast clean courteous. Explained everything to us and cleaned the kitchen after the work. Hired others that we needed to complete all other problems. Excellent service. -
Review 24 (2024-07-06 - Rating: 5)
Last week a Tech from Hi-Tech came to tune-up my A/C. He was prompt, knowledgeable, and efficient. I recommend getting a contract. I had originally overlooked that I was due for my tune-up however, I received a text from Hi-Tech reminding me which I truly appreciated. Living in Florida you must stay on top of your A/C since its running 24/7. Thank you Hi-Tech! -
Review 25 (2024-08-06 - Rating: 5)
Have had great service where I work. We appreciate that they reach out to us to schedule and we do not have to set reminders. Fewer and fewer companies do this. Customer service is easy to reach and communicate with. -
Review 26 (2024-02-08 - Rating: 5)
Andy Garcia and his team went above and beyond to determine the source of our under-slab leak. Before they started work on the problem, they made certain they could do this repair with minimal damage to our home. Everything was explained in detail. The leak was repaired, the crew cleaned as the work was done and we were 100% satisfied. The customer service was exceptional! We were called after the job was finished to make certain we were satisfied. We highly recommend Hi-Tech. -
Review 27 (2024-07-07 - Rating: 5)
Great job by Kenneth Aguilar he is very professional and very timely. The issue was resolved within hours of initial call and many good suggestions were shared witj me and its very much appreciated. -
Review 28 (2023-12-06 - Rating: 5)
It was such a pleasure working with Samuel. He was patient, thorough, meticulous and professional throughout his entire time doing the job. -
Review 29 (2024-06-28 - Rating: 5)
Michael was absolutely the best. On time, professional, knowledgeable, thorough and capable. Cant say enough good things. He is truly an asset to your company. -
Review 30 (2024-12-30 - Rating: 5)
This was an amazing experience, I reached out on Thursday evening PST to service one of our Florida warehouses, they called back within an hour and had time to come by the next day. The tech wa amazing and stayed in communication with me the entire process which is very amazing and helpful to a remote asset manager. Thank you guys again for the amazing and quick service. I highly recommend and we will be using them in the future! -
Review 31 (2024-11-30 - Rating: 5)
This company is nothing less than terrificā¦from the quickly answered phone call to the scheduling of service to the high level skilled techs it is always a pleasureā¦if you ever need service donāt hesitate and make that call -
Review 32 (2024-08-20 - Rating: 5)
Michael was great. He fixed a few things in my new condo today and gave me info and prices for things that Iāll need to be fixed in the future. Thank you!! -
Review 33 (2023-12-06 - Rating: 5)
After having an issue with my a/c unit I contacted Hi-tech plumbing & air. The technician sent was Michael Miranda and he is a breath of fresh air in the service industry! He was punctual, professional, knowledgeable and more importantly honest. I was explained my issue and given a couple of options to choose from. Prices were reasonable and before I knew it service was completed. Recommending to friends and family! Thanks Mike! -
Review 34 (2023-11-13 - Rating: 5)
The experience was awesome.Frankās expertise gave me insight and knowledge. My husband and I were able to make the right decisions because of how he explained what we needed to do. Frank continued communication throughout the process.Before Frank left our home, I made the decision to sign up for your maintenance plan.Iāve used other companies, but Hi-Tech is definitely the best. -
Review 35 (2024-12-19 - Rating: 5)
Service was excellent! Technition David knowledgeable and pleasant. 5 star rating for sure! -
Review 36 (2024-06-06 - Rating: 5)
Very happy with the service that I received. My technician Brandon was very unlimited and explained everything detail and gave me choices in different options. Definitely plan on keeping them around for a very long time. -
Review 37 (2024-06-26 - Rating: 5)
We had a very great experience with Hi-Tech Plumbing & Air. Nelson took the time to show and explain every step of the process. He was very kind and understanding. -
Review 38 (2024-01-22 - Rating: 5)
Kenny got here on time and did an excellent job with the 6 month maintenance on my air-conditioned. After he finished he explained everything he did. We talked about the renewal and I signed up again with the company. I really like doing business with this company, they are reliable, great customer service and they do a great job. I highly recommend them. -
Review 39 (2024-06-10 - Rating: 5)
Andy Garcia with Hi-Tech Plumbing and Air was very knowledgeable, professional and polite. He educated me as he proceeded through the job and called my attention to other issues that need to be addressed in the near future. -
Review 40 (2024-06-26 - Rating: 5)
My tech today was Michael. He was very efficient, knowledgeable, and friendly. Checked out my system and made some helpful suggestions. This company always tries their best to make everything right. Using them for several years now. -
Review 41 (2024-09-29 - Rating: 5)
The technician helped me demonstrate to my tenant there was not a leak in the house and the high water bill was because he was using the water. -
Review 42 (2024-03-05 - Rating: 5)
Samantha got me booked for the very next day. The Tech Brandon arrived on time and cleaned out my drainage pipe which always gets clogged.Brandon took his time and gave me the full run down on my system without trying to push for me to buy a bunch of extras.Whole job took less than an hour! Honest and informative, great company and people! -
Review 43 (2024-07-26 - Rating: 5)
Excellent service. Highly recommend!Michael Miranda was helpful and polite. Fixed the ac unit, multiple clogged drains and even the Ring cam. Extended their coverage plan because of the great service.-Fritz J. -
Review 44 (2024-08-06 - Rating: 5)
Tyrique and Michael M. worked diligently to maintain my a/c, install a u/v light and get the unit working properly. It took quite a bit of time to diagnose a problem with it. Long persistance was diligently practiced and I was able to sleep cool WHEW and many thanks! -
Review 45 (2023-07-28 - Rating: 5)
I have been a customer of Hi-Tech Plumbing and Air since 2018 and have not been happier.They did not put in my AC that was with a different company that I was not happy with but they have been the only one to service it 5 years running. They did put in my hot water heater as well. They are as professional as they come. My A/C tech is Joni. I have made it clear to the office staff that he is the only tech permitted to work on my equipment when I make an appointment for service. He is thorough, professional, a straight shooter and tells it like it is. He will not take advantage of you or your wallet. Just today he was here for an A/C maintenance check and he was transparent with me about potentially adding refrigerant to my AC but after running his diagnostics and tests it was not necessary. He does not want his customers paying money unnecessarily. Also everyone knows that is not a cheap service and is only getting more expensive. The day may come where I have to face doing that but that day is not today! I highly recommend Hi-Tech Plumbing and Air and my personal recommendation is you ask for Joni as your A/C Maintenance tech. You will not be disappointed. -
Review 46 (2019-03-01 - Rating: 5)
I needed a tank less water heater replaced. Philip was awesome. Came on time. Communication was great through text and email. Original price quoted was inflated but after some negotiation we landed on a fair price. -
Review 47 (2024-09-24 - Rating: 5)
The technician was friendly and knowledgeable and executed the job very well. I would definitely hire them again. -
Review 48 (2024-03-26 - Rating: 5)
Michael is very knowledgeable , he knows what he is doing, explained to us what he was going to do, left the area clean, no mess. My husband was very pleased. We have others jobs for him to do as we r planning to update the bathroom vanities and we r going to need a plumber.Thank you so much. -
Review 49 (2023-10-03 - Rating: 5)
Frank went above and beyond my expectations! He made sure that I completely understood everything he was telling me about , including pictures! He was very kind, understanding and did an outstanding job! I would recommend both he and Hi Tech in a heartbeat! Thank you Frank -
Review 50 (2024-02-07 - Rating: 5)
I would 100 percent recommend Nemo Ali and Hi-Tech to everyone I know. I was so impressed with Nemos professionalism, knowledge and dedication that I would ask for him again. He identified problems (and eminent ones) we didnt even know we had. He was pleasant and very attentive to our needs. Thank you. -
Review 51 (2023-12-22 - Rating: 5)
My experience with High Tech plumbing was a good. Mike the plumber made me feel at ease while asking him a ton of questions regarding the job at hand. He answered all of them with a smile. I am a very satisfied customer. If another problem arises in the future, I wont hesitate to call on them again. -
Review 52 (2024-08-12 - Rating: 5)
Kenny was very professional, polite & knowledgeable. Pointed things out to be & explained. Which I appreciated. Cleaned up afterwards. -
Review 53 (2024-10-11 - Rating: 5)
We recently had a plumbing emergency in our home. I called HiTech and the technician was here quicker than I anticipated. What a nice surprise! He was professional and took care of the issue. We highly recommend HiTech to anyone needing a plumber, AC technician or electrician. They stand by their work. Highly recommended. -
Review 54 (2024-04-16 - Rating: 5)
Brandon was Great! He was on time, polite and courteous. He even offered me a maintenance contract which was very reasonably priced. Thanks Hi-Tech, hes a keeper! -
Review 55 (2024-03-28 - Rating: 5)
Brandon was GREAT. Someone had actually turned our AC to āheatā and we thought it was a broken unit. Brandon changed it back and could have charged me ANYTHING, and I would have had to pay it. But he was honest and fair and even hosed down our dirty coils outside with no charge. South Florida has a 100 AC companies, and weāve used many and been disappointed. But these folks at Hi Tech are brilliant, honest and fair. -
Review 56 (2024-05-01 - Rating: 5)
Andy was able to help us in an extremely timely manner and he was super communicative in how are system was doing as well as anything we might be able to do to avoid future issues. I would highly recommend this company to anyone in need of plumbing, electrical, or central air services. -
Review 57 (2024-12-13 - Rating: 5)
Andy is fantastic. Takes his time, thorough and easy to work with. -
Review 58 (2023-12-06 - Rating: 5)
I have had many HiTech technicians in the past and Frank by far is the best yet! He was thorough in his inspection and his recommendations were in the best interest of persevering my AC unit. I highly recommend him! -
Review 59 (2023-11-01 - Rating: 5)
Michael was amazing. Punctual efficient and so knowledgeable. He repaired a ceiling fan, fixed a slow draining shower and checked a valve that we had missed when turning on the water. Would not hesitate to recommend him and his company -
Review 60 (2023-12-22 - Rating: 5)
Kenneth from Hi-Tech Plumbing and Air did a great job fixing my AC within a few hours. He was super patient, and detailed answering my questions. Iāll definitely call this company again if my AC has issues! -
Review 61 (2024-06-21 - Rating: 5)
Warren Binns and Manny were excellent. They completed a full inspection on my unit by checking every detail, going on the roof, and ensuring my thermostat and drains were all clear. I highly recommend Hi Tech Plumbing & Air! -
Review 62 (2024-11-19 - Rating: 5)
AC unit not cooling. Able to get appointment for same day. David Stinson was the technician. Very pleasant and professional. Resolved the issue and answered questions to my satisfaction. Appreciate the timely response to my issue. -
Review 63 (2023-08-07 - Rating: 5)
I recommend calling Hi Tech if your AC goes out after hours. Technician Frank S came out to fix our AC at 9:30pm on a Sunday. He had it blowing cold air again within an hour and explained everything clearly. We felt comfortable having him in our home and would absolutely recommend him! -
Review 64 (2023-06-18 - Rating: 5)
I had a somewhat unusual project: adding a toilet to a laundry room and repositioning the water heater. Hi-Tech did an excellent job for a fair price with minimal disruption to my house. Everything turned out extremely well. We had most of the work done by Rawley and Leo, with Phil finishing things up. All were very friendly, professional and skilled. I was very pleased with the end result and would definitely use them again. -
Review 65 (2023-08-16 - Rating: 5)
I am so grateful for the service and professionalism of Hi-Tech. I had an issue with my electric tankless water heater and they were able to repair it and offer me services to help prevent it from having further issues. Nemo was such a fantastic technician who was responsive to my questions and was very polite and respectful. I also appreciate the dispatch team members who were able to schedule my appointments and and help me get hot water a day earlier than expected! Super thankful for the Hi-Tech Team! š -
Review 66 (2024-09-18 - Rating: 5)
The guy that came over they did what ever was possible to clean the coils so far air is working fine -
Review 67 (2023-10-23 - Rating: 5)
Late Saturday night our AC stopped working. I called Hi-Tech Plumbing & Air Conditioning early Sunday morning and within an hour their technician Kenneth Aquilar arrived at our home. I love that this company texts you ahead of their arrival to give you the name of the service technician coming, his qualifications, professional experience and at times, their photo. This makes me feel safe knowing who to expect at my door. He carefully assessed the problem and in great detail explained how he could fix it. He answered all of my questions and put my worried mind at ease. I cant say enough good things about Kenneth and Hi-Tech. We have done business with this company in the past and are always very satisfied with the high quality of their work. Kenny was professional, friendly, neat and very thorough. He applied discounts that I didnt even know we were entitled to towards our bill. My AC is now working great! For any further issues we may have, I will most certainly be calling Hi-Tech Plumbing & Air Conditioning. I highly recommend them. -
Review 68 (2023-07-19 - Rating: 5)
We are new customers and had an excellent experience. Our technician arrived timely and did a very thorough job. He identified a few issues and recommended follow-up work which we will do! -
Review 69 (2024-01-04 - Rating: 5)
Bad timing ā¦Emergency plumbing required on 12/31 around 4PM as I was getting ready for reservations that evening. I googled plumbing companies, made calls, and the only Co. to pick up the phone and make themselves available was HiTech Plumbing. They accommodated me for same day service and delivered. Yes, at a hefty price I would normally not pay, but it was a weekend on New Yearās Eve. Canāt say enough about Leodan the service representative who showed up for the task. Very professional and ready to go above & beyond to make sure work was completed timely and to my satisfaction. Thank you Leodan for the pride you take in your work, and your professional demeanor. -
Review 70 (2023-10-03 - Rating: 5)
Very detail-oriented and reliable. Theyre perfectionist and always catch anything thats not quite right. Ive been using them for a while and everyone they send over is super professional and great.Frank has helped me out with my A/C a few times and was really helpful. -
Review 71 (2022-12-26 - Rating: 5)
Michael was the technician and he was on time and incredibly helpful. He made sure everything was running and I think he triple checked his work to make sure I wouldnāt have any possible issues in the future. I liked the fact that he gave me upfront pricing and continually updated me on what he was doing. Amazing service! -
Review 72 (2024-11-04 - Rating: 5)
Kenneth was with us since day one for our AC replacement and maintenance. Heās always professional, communicative and prompt to help resolve our issues -
Review 73 (2024-02-19 - Rating: 5)
Excellent work by Nelson moving a water pump and burying the piping before reconnecting it. Spent considerable time making sure everything worked properly. I would not hesitate to recommend HiTech and Nelson. -
Review 74 (2022-09-09 - Rating: 5)
Excellent experience, highly recommend this team! The entire process was smooth and efficient, top notch professional service. The installers are knowledgeable and customer focused. We received detailed written estimates along with a thorough explanation of the products allowing us to make an educated decision. The contract is clear and everything can be done online without leaving the office. I would highly recommend the Hi-Tech team. Quality service at competitive pricing! -
Review 75 (2024-01-16 - Rating: 5)
Johnny Martinez Hi-Tech Plumbing & Air. He is the most reliable, intelligent and professional plumber I have ever used. His knowledge and his expertise are outstanding! Highly recommend.Sumner S. -
Review 76 (2023-09-10 - Rating: 5)
While remote, I relied on Frank, one of their professionals to troubleshoot, select equipment, and replace a failed air conditioning unit. He went above and beyond to provide a temporary solution while securing a new unit, and keeping me informed at every step on the way. In the end, everything was with quality and in as quickly as possible.Highly recommend Hi-Tech Plumbing and Air. -
Review 77 (2023-06-06 - Rating: 5)
My experience with this company is limited, as it is at the very beginning of my project. The tech person Im working with is Chase, a knowledgeable young man, professional, and good at explaining each aspect of my concerns without rushing. I am glad to have found a company that cares about the customers experience. I am anticipating good work on this project by Chase, and perhaps will use them for other needs I may have in the future. -
Review 78 (2023-08-15 - Rating: 5)
Our technician Frank was amazing . He came out to diagnose the problem and was very thorough,informative and patient with the one million questions that I asked . He was also very thoughtful in getting out to us to put in our new unit in a timely manner especially since we did not have air condition for a couple of days . The company even gave us a loaner window unit during the gap of no air conditioning . We really appreciate their hard work and compassion towards our family . Thank you Hi-tech plumbing & Air. Thank you Frank !! -
Review 79 (2023-10-04 - Rating: 5)
Frank was very knowledgeable and explained everything to me. Being a single mom it is helpful. I felt like the information he provided was very genuine and he was not trying to take advantage. I would highly recommend this company for your at work.Christina Kestler -
Review 80 (2024-08-29 - Rating: 5)
Excellent service. Technicians worked hard and were very responsible and respectful. -
Review 81 (2023-12-05 - Rating: 5)
Frank did an outstanding job with our HVAC maintenance today! He was very thorough in explaining everything he did and suggestions for possible improvements on our system. Kind, friendly and trustworthy! -
Review 82 (2023-09-25 - Rating: 5)
It was my first time using Hi-Tech plumbing. They had someone at my house within an hour of me calling.My service provider Rawly was awesome. He diagnosed the problem, explained everything clearly and fixed the problem fast. -
Review 83 (2024-08-19 - Rating: 5)
Person who worked on Backflow was very knowledgeable and helpful. Excellent service. -
Review 84 (2024-02-15 - Rating: 5)
I called Hi-Tech Plumbing and Air reference an estimate for a/c work. I was met by your technician kenneth . He is personable and very knowledgable and dedicated to his career.He offered me assistance and a resonable service contract with the company. You have an asset to your company. -
Review 85 (2021-06-29 - Rating: 5)
From the appointment setter Michael to the technician Ivan, they were very friendly and gracious. This company contacted me when my technician was running late and kept me up to date on his arrival time. Ivan was very knowledgeable and professional. He explained everything that would be needed as well as service warranty information and how it works. He even gave me mangoes off his trees. Very nice. My recommendation, go with a Pro always. Itās worth it. -
Review 86 (2023-07-13 - Rating: 5)
The technician was very polite, knowledgeable, and worked quickly to identify the problem. He did a great job installing the defective part and got the unit up and working. He cleaned up after he had completed his work on the unit. Very, pleasant young manner. He was comfortable to be around. Johny is one of the best workers I have ever had in my home to repair my air conditioner. I will use Hi-Tech and Plumbing & Air and hopefully Johny will be my Technician. Great job Johny and Hi-Tech. -
Review 87 (2023-10-30 - Rating: 5)
Frank S. was awesome! Explained every step of the process to me and got my AC up and running in less than 2 hours. Highly Recommend! Will definitely be recommending and using again in the future. Thank you! -
Review 88 (2023-09-17 - Rating: 5)
Ac went out Saturday night, 94 degrees in the house Called Hitech and Frank showed up within 2hours on a Sunday. Frank was very informative and also explained what and why he was doing things. Able to fix the issue and get my family comfortable again. Frank is a good asset to your company. -
Review 89 (2023-11-07 - Rating: 5)
I was very pleased with the service. Johnny 19 was excellent and I now have complete confidence that I have someone who can take really good care of my HVAC system so no worries if I have a problem going forward. Just renovated my apt with all new furniture and I want to eliminate the possibility of too much humidity in my unit. I know they can help me achieve my goal. -
Review 90 (2023-12-18 - Rating: 5)
Our tech, Nelson, showed up on time & was very professional. He made a quick diagnosis & installed a new water faucet after obtaining one from the warehouse that same day. He cleaned up and made sure that we had a working faucet before he left. Excellent service! Thank you! -
Review 91 (2022-05-17 - Rating: 5)
My water heater was leaking in the early morning hours. Hi-tech responded to me by 7am and arrived at my house by 10. Everything was fixed, including getting the electrical outlet up to code and replacing my water heater by 3pm. Everyone was very nice and professional. I feel what they billed me was fair, I was expecting to pay much more! Iām very grateful for this positive experience! Highly recommend! -
Review 92 (2023-12-13 - Rating: 5)
I was happy with their plumbing services so we contacted them for some AC work. They did not disappoint. Very knowledgeable and professional. Fair prices for the work performed. -
Review 93 (2023-10-11 - Rating: 5)
Great company with great customer service. Constant communication both from the office and with the technician (Kenny was great - I highly recommend him). Awesome value on the maintenance plan, and you get a discount on all other services rendered. -
Review 94 (2021-11-07 - Rating: 5)
My AC went out on a Friday night; which also happened to be the beginning of a holiday weekend. I called Hi-Tech Pluming and AC and within an hour, two of their technicians, Manny and Kenny, arrived at my house. Hi-Tech had sent me photos of the technicians prior to their arrival so I would know who to expect. They were both very knowledgeable and professional. My system was very old and had to be replaced. They took the time to show me all of my options and walk through what needed to be done, step by step. They were honest, upfront and did not try to upsell nor sell me anything I did not need. Due to it being a holiday weekend, it was going to be Tuesday before they could replace my system. An hour after leaving my house, they showed back up with two portable AC units for us to use throughout the weekend. This was just one of the many ways Kenny and Manny went above and beyond. They had my systems completed installed, up and running on Tuesday. When the inspector came out, he even commented on what an excellent job they had done. Hi-Tech is an outstanding company which provides quality work and excellent customer service. I highly recommend them and will continue to use them for any of my AC or Plumbing needs. -
Review 95 (2023-07-13 - Rating: 5)
We have used Hi-Tech for about 6 years now and are always pleased with how quick they are to answer the phone and get a technician out to the house. Our technician, Jonny, is very knowledgeable and covers all options with you as we try to keep an aging A/C unit up and running. We highly recommend Hi-Tech. -
Review 96 (2023-08-12 - Rating: 5)
On Saturday August 12,2023 I place a call to Hi- Tech plumbing, Air, Electrical Michael came over to my house.Inspected the panel box and repaired the problem that effected my sons bedroom and bathroom. Michael was professional and courteous in manner and did a excellent job. -
Review 97 (2024-09-25 - Rating: 5)
David was so efficient and checked the a/c for my semi annual check up. His work was professional and he is very knowledgeable of the a/c system in my home. -
Review 98 (2023-10-12 - Rating: 5)
Weāve used Hi Tech recently for both plumbing and electrical services. Both were done professionally, efficiently, and courteously. They have an impressive and very welcome process to schedule and follow up on appointments. Kenny, the AC tech,, communicates clearly and knows his stuff. -
Review 99 (2023-10-27 - Rating: 5)
Hi-Tech Plumbing was excellent. Our technician, Sam, did top notch work and took the time to explain everything. I will be using their services again. -
Review 100 (2023-09-22 - Rating: 5)
I will ONLY use thes guys for my plumbing needs. Ive had plumbing issues at my business since last year, which are my Landlords resposibilty but they kept blaming me.(the tenant). Hi - Tech came in and easily diagnosed and discovered my issues extended outside of my leasable area and outside of my responibility as the tenant. I am also a Commercial Property Manager by trade.These guys impressed me and I highly reccomend them!!! -
Review 101 (2023-10-05 - Rating: 5)
Frank was at my house today doing a tune up. He was very thorough and showed me pics and videos of everything he did. Very honest guy. Not pushy. Hopefully I keep getting Frank for my time ups -
Review 102 (2022-11-18 - Rating: 5)
The technician that arrived was professional, thorough, and helped me understand what went wrong with my current water heating system and walked me through what needed to be done to fix it, how long it would take, and next steps. Thank you to Hi-tech for your consistent, reliable, and great quality work you have continued to do for my family home. We are referring you to any of our family and friends that have a need for your services. -
Review 103 (2020-06-20 - Rating: 5)
Thank you Hi-tech for our brand new hybrid Hot Water heater. Philip and his crew were great. Very professional and informative. I shopped around for prices for a basic hot water heater and ended up with an upgraded unit that is energy efficient and also cools my garage for a really fair price! Happy with the service, highly recommend this company. I will definitely be using them again in the future! -
Review 104 (2023-07-25 - Rating: 5)
It was great working with Dylan and his partner! They are friendly and diligent in their work. They put me at ease about the leak and resolved the issue in a very timely manner. Thank you -
Review 105 (2023-09-11 - Rating: 5)
We had Frank Santiago replace our hvac system and he was extremely professional and took the time to walk us through the whole process. We highly recommend hi-tech! -
Review 106 (2024-02-26 - Rating: 5)
This was our first time using Hi-Tech for a plumbing need. The organization is communicative, they let me know who, when and what the tech would be doing. Leonid was professional, knowledgeable and thorough, we are very satisfied customers. -
Review 107 (2023-08-17 - Rating: 5)
This firm is top notch. Love that thereās one point of contact for both plumbing and HVAC. They have done all kinds of work for me since we moved into the house at the beginning of the year. Highly recommend -
Review 108 (2023-11-07 - Rating: 5)
Great job! Technician was courteous and professional. I always appreciate when technicians have the courtesy to remove their shoes before stepping onto our carpet. Good job -
Review 109 (2024-02-16 - Rating: 5)
Great job at Samās condo. Kenneth was professional and knowledgeable, thank him also see you in 6 months reference our contract. -
Review 110 (2020-07-13 - Rating: 5)
We had a pipe break on a Sunday afternoon. Couldnāt reach our āregularā plumber, so took a chance on a service on the web.We called Hi-Tech and Phillip arrived at our house within a very reasonable amount of time given it was Sunday afternoon. He assessed the issue and went to work straight away on getting our water service restored. His work product was outstanding. Well laid out, balanced, and absolutely professional in presentation. Phillip wrapped things up ensuring everything worked as it should and cleaned up his work area.Phillip presented the invoice and collected payment. It was clear he knew and understood the companyās procedures, explained the warranty, and processed our payment. Additionally, he took photos of the completed project, which we received by e-mail.We are very satisfied with the work performed, and equally satisfied with Phillipās friendly and professional demeanor.Looks like weāve got a new plumber. I will definitely be referring Phillip and Hi-Tech Plumbing & Air to friends and professional acquaintances.Mark Murray -
Review 111 (2023-09-21 - Rating: 5)
Frank performed my biannual Air Conditioning System tune-up today. He was prompt, friendly, and thorough. He took the time to explain everything to me. He left my home clean. A+ job. Thanks Frank! -
Review 112 (2023-11-15 - Rating: 5)
Frank did a fantastic job given the magnitude of the clog problem. He went beyond the scope of work to make sure everything else was in good shape. 5 stars is well deserved. -
Review 113 (2021-07-02 - Rating: 5)
We bought a house and the ac units were inoperable for the last two years. Hi Tech sent out a technician and he was able to get the units up and running within a couple hours. In the Florida heat we could not have made it thru this summer without the ac and I appreciate the great work you all did.Update, we used Hi Tech to install two new water heaters in our house and the did a great job. They did a super clean installation and their technician brought everything up to code. Our new water heaters look and work great!Thank you Hi Tech Team! -
Review 114 (2023-06-08 - Rating: 5)
Hi Tech Plumbing and Air has always given me fantastic service. Today was no exception. Jonny, the technician, was knowledgeable, professional, and a pleasure to work with. I would highly recommend him and Hi Tech Plumbing and Air. Thanks Jonny. -
Review 115 (2023-10-17 - Rating: 5)
Frank was great! Kind and patient with answering our questions and giving us all our options. He knows his trade and we truly appreciate his hard work. -
Review 116 (2020-08-26 - Rating: 5)
I was very fortunate to have Jesse Schwenker as my technician to repair a leak coming from the water heater. He was very courteous, explained exactly what he was doing and worked non stop! After the work was done, he cleaned up so I didnt have to worry about any mess. He really is a gem, you are very lucky to have him as an employee. I will certainly tell my neighbors about my experience and recommend that if they have similar problems, they should contact you. -
Review 117 (2023-10-20 - Rating: 5)
Frank came and worked on our four AC units. He checked and cleaned them cleaned out the drain lines that were clogged and replaced a part that was failing. He spent a lot of time here and was very thorough. I would definitely recommend him as he was extremely professional and explained everything he did! -
Review 118 (2024-12-04 - Rating: 5)
Thorough and professional service, I highly recommend Hi-Tech Plumbing. -
Review 119 (2023-12-08 - Rating: 5)
I called Hi-Tech Plumbing & Air because I was have issues with my tankless propane water heater, and they were promptly and professionally on time, explained what the issue was, and the repair went seamlessly. Thank you. -
Review 120 (2019-03-28 - Rating: 5)
The technician Phillip Julian was awesome. I have had technicians come after hours before from other companies and it always seems like they are in a rush to leave. Phillip however was very thorough and made sure the clog was gone. It started raining and I asked him if he wanted to wait it out, but instead he continued and made sure we were taken care of. I would recommend their service to anyone needing it, specially after hours when you are in more of a need and already stressed. Thank you for making a bad situation much easier and resolving the issue in a timely and thorough manner. -
Review 121 (2022-05-06 - Rating: 5)
Jonny Martinez is always a pleasure to work with! His professional, friendly demeanor coupled with his honest and heart-felt desire to put the customer first make him a real asset to the company! He always willing to explain down to the smallest detail whatās going on during the service call and makes the whole experience comfortable and pressure free! -
Review 122 (2022-12-15 - Rating: 5)
Very professional service from both plumbing expert and AC expert. Very fair pricing and completed the jobs on same day scheduled. I have lived in Palm Beach County for over 25 years and have had my fair share of trying to find honest and knowledgeable service companies. I was so impressed with Hi Tech that I signed up for both plumbing and AC maintenance service contractāā that is something that I would not have ever considered with prior service companies. I have and will continue to recommend Hi Tech to my friends, family, and neighbors. -
Review 123 (2024-01-03 - Rating: 5)
Extremely happy with the service and the customer service as well. The technician that came to my house was very respectful, Knowledgeable and was able to fix my plumbing issue with in an hour. Thank you -
Review 124 (2020-10-01 - Rating: 5)
I have used Hi-Tech plumbing and air several times and highly recommend them. They are courteous, punctual, friendly and practice all Covid cautions. My tech was Nick, heās great and really makes sure I know what needed to be done, how much it would cost and how long it would take. Everything he has done at my house and condo has been perfect. -
Review 125 (2020-09-10 - Rating: 5)
Our service tech, Nick, and everyone at the office we were in communication with before and after Nicks visit was as excellent as they possibly could be. Super nice and took the time to explain everything to us so we knew what was going on. Even though we ended up only getting a diagnosis from Nick and we ended up using a family friend to make repair, we would recommend Hitech to anyone! -
Review 126 (2023-09-18 - Rating: 5)
Hi-Tech has been to my home for many repairs. Kenny, Leo, and all the other technicians who have been to my house are the best. They are informative, and they leave my house spotless. A+ company all around. -
Review 127 (2021-10-05 - Rating: 4)
I had no problem with the work. The Tech replaced a faulty water intake valve, customized the piping to fit the space better than before and installed the hot water heater. There are no leaks and we have hot water. I did not like the way their work order and invoice are set up. They press you to get a membership, promise you it will take 15% off the job and then present you with an invoice that does not have the 15% discount applied. They tell you itās already in the final number. I argued and got them to give me an itemized bill showing the discount applied. Very up transparent. They are expensive and stuff like this makes me think I am getting conned even if itās all legit. -
Review 128 (2023-01-02 - Rating: 5)
Jonny is absolutely phenomenal. He takes care of our businesses, always recommends preventative items with no pressure and handles every visit professionally with a personal touch! His goal is to educate along with the repair and thatās invaluable to us. Their service contracts are reasonable and they are timely with every visit. From Jathy, to Jennifer, to Jonny, (management, to scheduling, to repair), itās always a smooth hand off and we always feel taken care of + in good hands! Thank you! -
Review 129 (2023-11-20 - Rating: 5)
I was very impressed with this company and also the technician Sam who came out. He was very informative and explained everything to me and I got a very reasonable quote. I highly recommend this company to anyone. -
Review 130 (2023-08-12 - Rating: 5)
Very responsive and professional! The ac was fixed immediately. We had frank s. and he did a wonderful job we finally have a.c again and it is working perfectly! -
Review 131 (2019-10-17 - Rating: 5)
This company has exceeded my expectations. I had a deadline and their very professional staff respected that and went above and beyond to help meet it. I almost NEVER give good reviews because I am very picky and hard to please. Take my word for it about Hi-Tech Plumbing and Air.... you get what you pay for! If you have low expectations for mediocre results, feel free to price shop and go with the competition. But if you want high quality work from a hard working crew, do yourself a favor and take some good advice from a ball buster like me and go with these pros. You will be glad you did -
Review 132 (2015-03-20 - Rating: 5)
Could not have asked for a more professional, competent, and flawless installation of two toilets and a hot water heater, none of which we intended to buy when we made an appointment for a simple toilet repair. Never realized we were so close to having major pluming issues with all three items until the friendly, very experienced technician explained in simple terms what our underlying issues were. He was trustworthy and very patient with us who know so little about plumbing. Weve shared our experience with several friends, and they all agreed we were very fortunate to have had such a competent and trustworthy technician install these products in about two hours and for a price that has been confirmed a few different ways, as being a very good value for high quality products. Forget about Angies List and Home Advisor....JUST CALL HI-TECH PLUMBING!! -
Review 133 (2013-01-10 - Rating: 5)
We have had the pleasure of using Hi-tech Plumbing a few times. Each time was an unfortunate emergency. Both times we were equally impressed with the customer service and the technician that came out to our home. This company is very detail oriented and the technicians are knowledgeable and helpful. They even followed up a few days later to assure that we were completely satisfied! We would highly recommend this company and consider them our plumbing company. -
Review 134 (2022-09-09 - Rating: 5)
Service was excellent. My technician Jonny was very professional and informative. He showed me exactly what the issues were with my unit and walked me through his troubleshooting process. I am very satisfied with the services provided. -
Review 135 (2020-08-24 - Rating: 5)
Overall, my experience has been very positive. Even with the stress of having a leak but not knowing the source, all 3 techs, Nick, Johnny and Jesse were very professional and took the time to explain things to me. I want to commend Johnny for taking a lot of time and care to detect the leak and being honest in his assessment when he told me he was not 100% sure the location he had the highest reading was a sure thing. I think he saved me a lot of money that it would have cost to dig up my foundation to find a leak that wasnt there. And for Nicks quick work in actually find the leak, even though I was very hesitant to break open that particular area my wall considering 3 previous plumbers had not suggested that.He found it, and made quick work of fixing it, and even made the funky house bib and shut off configuration left by another companys tech look right and explained why the other way didnt really make sense in how to shut the water off to the house. Nick worked clean and left the area just as he found it. Finally, I appreciate the care demonstrated by Johnnys and Tonys follow up calls.I would definitely call again if the need arises. -
Review 136 (2023-10-09 - Rating: 5)
Frank was in our extremely hot attic sweating like crazyā¦ making sure all parts of our AC unit were working correctly!! Couldnāt be happier with the outcomeā¦ Thank You Frank From Hi-Tech Plumbing and Air -
Review 137 (2020-06-09 - Rating: 5)
Very professionally work, and a year later we received a beautiful holiday basket for Holiday season, thatās very nice touch from customers service. I told my husband how can we go elsewhere if the vendor show how much they appreciated your business like this.06/7/2020: I had issue with condensation and took picture and call them back, without any problem they schedule technicians back to fix the issue with no cost. They are responsible for their works. Thank you -
Review 138 (2024-06-02 - Rating: 5)
Kenneth was very professional, explained the situation & gave us good suggestions.Try them you wonāt regret it. -
Review 139 (2024-05-22 - Rating: 5)
The service was excellent with very professional workers. Manny and Leonel were great workers and were very professional and helped us a lot. -
Review 140 (2022-09-14 - Rating: 5)
We had a great experience and pleased on the decision on selecting this company for our AC and Water Heater replacement and during the whole process we received first class attention from their customer service staff and field service technicians. They delivered what we wanted and process was easy and friendly. We fully recommend this company in case you need any of their products and services. Thanks a lot guys! -
Review 141 (2023-08-25 - Rating: 5)
Hi-Tech was quick to respond to my crisis. Frank was professional and explained all the options clearly. I have used this company before and will use them in the future. -
Review 142 (2024-08-16 - Rating: 5)
The technician was very formative about the problems that we have for our conditioning -
Review 143 (2022-09-06 - Rating: 5)
Very nice experience! Someone returned my call immediately after having Central Air issues, even on a Holiday. Manny came to my home and was very personable and knowledgeable! Would recommend this company! 100% -
Review 144 (2021-02-10 - Rating: 5)
I contacted this company to install my tankless water heater. Iām so glad I did. Pablo came right on time. He was accommodating, polite, respectful and professional. It is very important to me to trust the work that is done so I can feel confident and reassured I wonāt have problems. I accomplished this with this company- Hi Tech plumbing and Air. Pablo and his electrician installed a new water heater , in a very tight closet space and took their time to do the job right. Iām so relieved I called them and feel confident in their work. -
Review 145 (2020-08-05 - Rating: 5)
Our technician checked our Water Heater and replaced the pipes to upgrade and did the necessary maintenance. Nick came to our house following all the COVID-19 precautions, very polite and professional as he did his work thoroughly and timely. We recommend Hi Tech Plumbing and Air for our future needs. We thank you for the excellent services. -
Review 146 (2024-06-11 - Rating: 5)
13 Leodan was very efficient, effective, knowledgeable, honest and courteous. Thank you 13 LeoDan -
Review 147 (2013-01-04 - Rating: 5)
As a first time customer I was more then pleased with the service and professional way Hi-Tech Plumbing went about their business. Immediate response, quick appointment, knowledgeable staff and technician and quality products. Having said that, I was totally blown away when after there was a slight miscommunication regarding payment (which was resolved quickly) I received an unexpected letter and gift from Hi-Tech Plumbing. This was the first time I can recall a service organization valuing a customer so much. I have since returned to them for addition services and continue to remain completely satisfied. -
Review 148 (2024-11-15 - Rating: 5)
Nemo was thorough and professional-job well done! -
Review 149 (2020-11-05 - Rating: 5)
We hired this company for a backflow certification and we were very happy with our whole experience with them. The kind and friendly customer service is like no other. The tech was very nice and professional. We would definitely recommend them and we will be using them in the future. -
Review 150 (2023-12-05 - Rating: 5)
We had two issues in the same day - one plumbing and the other A/C - they were very responsive as usual and got both fixed quickly. -
Review 151 (2023-08-21 - Rating: 5)
Frank went above and beyond for my family and a/c. He did a thorough cleaning while explaining things along the way. He came to our house at 8:30 pm and didnāt rush to get back home! Definitely recommend Frank for service!! -
Review 152 (2023-02-17 - Rating: 5)
Pablo was excellent in his work and his demeanor. He was competent, detailed and interested in doing a good job for me in my condo. He coordinated his work with the crew working for my association so the end result would work for me. -
Review 153 (2021-09-11 - Rating: 5)
The techs were on time (early actually), very professional and thoroughly explained what was wrong with our AC. They did great work and did not leave until the job was done and I was satisfied. We will definitely be using them for our commercial and residential needs! -
Review 154 (2020-10-20 - Rating: 5)
My contract company was not accommodating me and left me in the lurch. No AC for 6 days!Had a huge leak in the lines and had to run new copper tubing from a 2nd story condo, thru 2 attics and down to the compressor. The fellow who did the estimate was very pleasant and willing to schedule the work asap. The 2 young workers who came to do the installation worked from 9:15AM endured working in the rain, and finished at 8PM. They were courteous, respectful, knowledgeable, and worked as a team. They wore masks and shoe coverings when necessary. Their work was executed beautifully...great work ethic. Also, they cleaned up nicely in my apt as well as in my neighbors apt which was necessary to enter.I was very impressed with all the workers that Hi Tech sent to my home. Will consider using them when my other contract expires. -
Review 155 (2024-10-04 - Rating: 5)
Tyrique was exceptionally knowledgeable and polite and went out of his way to achieve the results we were looking for. Very impressed with his level of customer service -
Review 156 (2023-12-12 - Rating: 5)
Extremely detailed oriented and patient taking the time to explain everything that was needed. Went the extra mile to achieve the job at hand. Great job Michael! -
Review 157 (2021-02-15 - Rating: 5)
Absolutely the best customer service. From Dave to schedule the same day service, to Daniel that promptly arrived and Covid safety all the way around wonderful young man, to even the follow up call from the young lady that I regret not remembering her name. They are the best part of this company. Thank you for today. See yāall Monday for the AC repairs. -
Review 158 (2023-12-06 - Rating: 5)
Michael Miranda, thank you for installing my ac unit. You did a great job and are extremely professional! You are a huge asset to the company! -
Review 159 (2022-07-07 - Rating: 5)
I highly recommend this business. Over 2 repairs and 2 maintenance plan visits Iāve had the same technician who was very professional and knowledgeable. They take photos and document everything which is always helpful. The maintenance visits are extremely thorough. One of the best companies Iāve worked with. -
Review 160 (2018-07-20 - Rating: 5)
Donovan was excellent! Highly recommend this company, quick service and great prices. He quickly found out the toilet leak going into my garage ceiling and fixed the issue in a couple hours! Definitely choose this company if youre looking for great service all around! -
Review 161 (2022-09-09 - Rating: 5)
I made the mistake once of choosing between Hi Tech and another company and I regret it. This time around i did not make the same mistake and Iām glad I chose HiTech. Prompt service, no hidden BS like the other company I used, professional, but on time, honest and thorough. What else can I say ā¦ 5 stars ā¦ 6 if I could. -
Review 162 (2014-05-16 - Rating: 5)
I had a serious leak coming from the wall. I called Hi-Tech and they said they would send one of their technicians to the house at 9:30am. They called back and said they could get someone out to me earlier, between 8:30 -9am. The technician (Carlo) arrived at 8:30am. He took what could have easily cost me $700 and resolved the issue, with it only costing me under $160. Carlo was very professional. he cleaned up area after the job was done. And he was very honest with me ... told me what he was doing and why. He basically kept me in the loop through the entire process. I would recommned this company to my family and friends. Great Job!!! -
Review 163 (2023-07-10 - Rating: 5)
This is the second time Ive used this company. Both times Michael has done an awesome job. Quick and educated in the field. As long as I live in the area Ill continue to use this company. -
Review 164 (2017-06-09 - Rating: 5)
So my A/C went out when I woke up in the morning. I called Hi-Tech around 10am and they were able to schedule a technician within a few hours. I received a call at 2:30pm stating that the technician was on his way. He was able to fix the A/C in less than 2hrs. I also was able to sign up for a service contract. The job was a little pricey at first but they were flexible and worked out something a bit more in my reach. Thanks to Carlos, our technician, and the Hi-Tech team we are now cool. -
Review 165 (2024-03-25 - Rating: 5)
Very professional and fast service. Technician Nemo and technician Kenneth gave great, exceptional service. Highly recommend using Hi- Tech plumbing and air for your repair and maintenance needs. -
Review 166 (2023-09-13 - Rating: 5)
Frank from Hi-Tech was extremely professional, explaining and showing me everything step by step. He went above and beyond when fixing my unit. I would strongly recommend Frank and Hi-Tech to anyone who need any work done. -
Review 167 (2024-11-21 - Rating: 5)
We inherited a sewage drainage issue and Hi-Tech was able to identify the problem and resolve it to our satisfaction. The company was responsive to our questions and worked hard to achieve a positive outcome. -
Review 168 (2023-01-17 - Rating: 5)
Cody White just installed a new water heater for us and Johnny Marinez takes care of our AC. They are courteous, professional, and friendly. I recommend the team at Hi-Tech. -
Review 169 (2019-12-31 - Rating: 5)
Chris came and rescued us! He a was a professional and courteous and great with his job-took care of our septic and plumbing issues. Gave us a comprehensive assessment and resolved the issue in a couple of hours. We are so thankful! Thank you! -
Review 170 (2023-06-05 - Rating: 5)
Nemo and his partner were very professional and polite. Nemo is thorough in terms of knowledge and customer service. He took the initiative to provide insight on other potential issues. Itās nice to see that business chivalry is not lost. Thanks Nemo! -
Review 171 (2023-10-27 - Rating: 5)
Nemo was very dilligent and respectful during his visit. Communicated clearly about what is going on and the next steps. Took videos and pictures of everything. Thank you for sending him. -
Review 172 (2022-05-21 - Rating: 4)
Manny is good people. Did a good job explaining the issue. Placed the service call and that got here an hour later to replace liquid line filter drier. The only reason I didnt give them a 5 is because Im a tough grader. -
Review 173 (2019-03-10 - Rating: 5)
Went online at 8:15 to find a 24 hour service tech as my ac ran out of Freon. Found Hi-Tech and reached out. I was able to book on the phone and they had their tech Carlos to my house within the hour. He diagnosed and fixed my issue and explained every detail along the way. By 10:05 Carlos was done and my AC is blowing freezing cold. Saturday night and under two hours from Google search to the job being completed. Carlos also explained some service plans they have so I am going to get involved as their service plans come with two visits per year plus 15% off any work that needs to be done. Their online presence is good, organic and paid ads. Their merchant processing is on point I paid for the call online and paid Carlos on his iPad. They also had an online chat I used when reaching out. As the owner of an internet marketing company these guys checked all of my boxes which means they are at the forefront of their field as far as their online presence which along with service and follow up mean these guys are the people to call... Hands down the best experience I have ever had with an AC company. Now to figure out how to pry them away from Scorpion... -
Review 174 (2022-03-22 - Rating: 5)
I originally hired Hi-Tech for my annual Backflow test and now I use them for a variety of other plumbing and AC services. What I appreciate most about the team at Hi-Tech is their knowledgeable technicians (Carlos!), competent staff (Alyssa & Tony), scheduling solution & tablet device for paperwork and payment processing. They do a great job of setting up the appointments, sending reminders and email notices to confirm date and time. Hi-Tech will use the phone before and after the job regarding their work. Sometimes there is no substitute for a quick conversation. They truly want your genuine feedback on everything!As for the service work, the tech Carlos is a expert plumber and will offer guidance and advice on how best to service and correct an issue. As a informed homeowner, I want this type of detailed information to make sure Im getting the proper fix I need. Today Carlos descaled my one year old Navien 240 tankless water heater exactly as recommended by the manufacture. He did the job efficiently and with confidence! I will continue to use Hi-Tech for all my plumbing and AC service and repairs. -
Review 175 (2021-01-07 - Rating: 5)
Our service tech Nick was friendly and on time. Fixed our clogged sewer pipe and explained the process of using the camera to examine the pipe and look for the clog. Very pleased. Will definitely use again in the future if needed. -
Review 176 (2020-07-27 - Rating: 5)
Josh was my technician. We needed a new wall panel hot water heater. He was here twice; once to evaluate to see what to order and the second time to install the water heater. He was extremely efficient, conscientious, professional, and kind. I highly recommend Josh and Hi Tech Plumbing. -
Review 177 (2022-12-16 - Rating: 5)
Nemo came out and assessed the problem very quickly and thoroughly and we paid what we were told we would pay. Greatly appreciate this company and their staff. Would highly recommend and use them again. -
Review 178 (2023-07-08 - Rating: 5)
Philip was amazing and extremely professional and handled my issue in minutes. Explain what he was going to do and then completed the task in a neat and timely manner. -
Review 179 (2018-06-15 - Rating: 5)
I have used them twice and both times I have been extremely impressed by their prompt service. I also love the fact that they text and email your service techās picture to you. The forst time they came out my husband was gone so knowing that I had a picture and would be able to know who to open the door for made me feel safe! Great customer service. -
Review 180 (2021-09-20 - Rating: 5)
My AC was not working for 2 days, it was so hot, I couldnāt sleep. I contacted Hi-Tech, they come on time, fast service, great price, canāt thank them a lot.I would recommend them a million time, I feel like that was magic šŖ -
Review 181 (2024-01-15 - Rating: 5)
Michael was very thorough, and appreciated that he explained things to me. I felt that he took good care of me! -
Review 182 (2017-04-11 - Rating: 4)
I thought they were extremely professional. They were friendly on the phone, set up the appointment for the same day, they have an iPad where they take pictures of your problem, have you sign and consent to work being done, and give you a follow up call to make sure the service was good. They only thing is that the pricing was quite steep (although I think they are standard for the industry). -
Review 183 (2024-08-06 - Rating: 5)
Michael Miranda was my technician; very profesional quick and gave me all my optiins properly -
Review 184 (2024-04-02 - Rating: 5)
Hi tech is fantastic.Michael Miranda is a good tech. He has repaired my air. I highly recommend them. -
Review 185 (2023-09-08 - Rating: 5)
Manny was great! Knew what the problem was before he even got to my house! Thank you so much for taking care of the problem so fast! I had no air!!! It was in the hottest part of the summer too! I will recommend you to others!