Paul C. Scott & Sons Plumbing, Inc.

Located in Troy, Michigan

Address: 2722 Elliott Ave suite a, Troy, MI 48083, United States

Phone: +1 248-547-9334

Rating: 3.5

Services

Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
Im very satisfied with the service I got from them! The tech came out promptly and fixed my plumbing issues in practically no time. The rates were reasonable and Im satisfied with the work. Well done!

Review 2 (2023-06-30 - Rating: 5)
This company was the best. When I had a problem, they were able to come out within 24 hrs and diagnose it. Once diagnosed, they were able to get the permits and equipment to fix it within a few days. The crew were very pleasant, professional and worked quickly. They completed the work as described and left the property in excellent condition. Cannot recommend them highly enough.

Review 3 (2024-10-22 - Rating: 5)
Consummate professional Mike V was great friendly and on top of his game . If I ever need pluming done again this is where I’m going !

Review 4 (2024-04-23 - Rating: 5)
Reliable, priced fair, considerate, and efficient. This company saved us and our sewer issue after we realized it was clogged. Our technician, Ian, was kind and explained everything clearly. Highly recommend!!

Review 5 (2024-01-17 - Rating: 5)
Used this company for many years. Always professional, quick to respond and now has a new system, I got a text of the plumber that was coming and estimated time of arrival. They made my repair, smooth and easy.

Review 6 (2023-03-02 - Rating: 5)
Great company. Family owned. They treat you like family. They are very professional and are very good problem solvers. Only plumbing contractor I will ever use after the excellent service. Im in the trades and know what it takes to be top notch with customer service and they have it figured out.

Review 7 (2023-05-24 - Rating: 5)
Rick was absolutely amazing and did a perfect job at our house! He replaced our hot and cold water lines. He had to remove some of our plaster ceiling/wall and only removed the very minimum needed. We will definitely have him back next time we need a plumber!

Review 8 (2021-04-14 - Rating: 5)
I called with issues with my sink and garbage disposal, and was met with a lovely customer service professional. They got out to my house rather quickly even though my request was not incredibly urgent. Gill was the plumber that assisted me with my garbage disposal and even took the time to educate me about how to keep my sink working. He then looked and tested all my faucets and even my toilet to give me an idea of where everything is at -- how long I have with these fixtures and what might be better. He even helped me fix a drain problem I didnt even ask for! He was amazing, professional and prompt. I love Paul C. Scott and recommend them to all my family and friends. Great company!

Review 9 (2021-12-07 - Rating: 5)
I am extremely happy with Paul C. Scott & Sons Plumbing. I called on a Monday when I was at my wits end with my kitchen sink. The receptionist reported someone could be out the following day between 12PM-5PM. Although the timeframe was a bit wide and somewhat inconveniencing, when they did call to let me know someone was on their way they were very prompt. Ian was our technician and he was wonderful. He was polite, honest, and worked quickly to address our problem. I would recommend this company to anyone and would not hesitate to use them again!

Review 10 (2021-04-29 - Rating: 5)
The plumbing service this company provides is outstanding. Plumbers are great, Brandon, has visited our house twice now and each time I have 100% satisfied with the work performed. Prices are reasonable. Service call charge is a little high in my opinion but parts and labor charges make up for the higher service charge. They are my go to plumbers.

Review 11 (2019-08-20 - Rating: 5)
Called at 8:00 in the morning to get someone out at my house as both my basement drains were backed up. They quoted me that someone would be there 9-12. Well Brandon showed up at 10am and spent 1 hr snaking the drain. This resolved my problem quickly and professionally. I was very satisfied.

Review 12 (2017-02-07 - Rating: 5)
We have used Paul Scott & Sons plumbing for years. The office is always very knowledgeable and helpful. We have had a number of their plumbers at our house for many different things over the years. They have always been courteous and have done a great job. Last year we had a major flood due to a broken sump pump drain line. It was a big job and was completed in a very timely manner, I am happy to report that our basement has been dry ever since. Cant recommend them enough.

Review 13 (2018-10-31 - Rating: 5)
They were fast, efficient, and accommodating.We have a very busy business that is open 7 days with extended hours. We were having a back up in our main sink which is used all day long. I called two companies before I came across Paul Scott.They were the only ones who accommodated the time we needed our drains cleaned.

Review 14 (2018-11-27 - Rating: 5)
Great service. Brandon was very helpful and informative about the problem and was able to solve it quickly. Stacy at the office got my service call handled quickly as well. Nice to know there are still companies out there that are honest and take care of their customers. I would highly recommend them and will use them again if the need arises.

Review 15 (2021-01-01 - Rating: 5)
Quality work every time they service our house. Just had them do the annual sewer cable cleaning. They also replaced our water heater after the 2014 flood, installed a sewer backflow preventer, replaced the sump pump, and 2 outside faucets.

Review 16 (2017-06-24 - Rating: 5)
I had a serious problem with the drain tile system in my basement. I was getting water coming up through the concrete floor due to a plugged system. We have a totally finished basement with the exception of my workshop and a storage room. My fear was in order to fix the problem the walls and carpet would have to be destroyed. I called Paul C. Scott and Sons because we use them at our business in Royal Oak MI. and they have always been very knowledgeable and professional when we called upon them for our business needs. However, working on my house is an entirely different situation; I am the definition of fussy!! Gil and his team came to my home and took every precaution to ensure they keep the area clean while assessing the problem. I had a severely plugged up system due to a large amount of iron in the soil surrounding my house causing the pipes to clog up under the basement floor. Gil and his team used very high tech equipment to locate precisely where all the problem areas were. Then he totally delighted me by informing me he could cut the floor at strategic locations and install cleanouts, then use high pressure equipment to clear out the entire system and do all of this from those areas that were unfinished so he wouldn’t disrupt the finished area of our basement. I was ecstatic the only other concern I had after giving him the go ahead was the mess I was going to have to deal with after the repair. Well “NO MESS” at all they came to my house and covered every area of my floor from the back door all the way to the areas where they were going to do the work. Then they put up visqueen barriers everywhere they were working. When they were done the system worked perfect and not one spec of dirt of dust anywhere unbelievable!!! Fantastic job. I couldn’t recommend them higher.

Review 17 (2019-05-22 - Rating: 5)
They installed all the new plumbing for a brand new kitchen located in a different portion of my home. They were professional kind courteous and clean. Thank you!... Our new kitchen looks amazing!

Review 18 (2017-09-13 - Rating: 5)
Brian Scott (one of the Scotts) came by to do back flow testing as required by Troy.He was prompt, courteous and efficient walking me through my sump and sprinkler back flow set ups.He did the test, completed the necessary paperwork on my behalf and did it all in just 30 minutes.Couldnt be happier with how this service call went.Thanks Brian and hanks #PaulCScottPlumbing!

Review 19 (2019-05-29 - Rating: 5)
I love this company. They are always courteous and prompt and do their job well. Ive had them repair what other plumbers (of a lesser price) have botched. Their work never has to be redone.

Review 20 (2018-05-10 - Rating: 5)
I had a great experience with Stacey who is able to fit me in in a timely fashion. The gentleman that came out to my house was friendly, helpful, courteous and clean. I was more than pleased with my whole experience!

Review 21 (2017-05-24 - Rating: 5)
Love them!! Chris, Gill, Niles,Jill, and all the rest... really did an awesome Job for us.

Review 22 (2020-01-02 - Rating: 5)
On NYE my elderly clients needed a plumber ASAP. These guys were there within 2 hrs. It was holiday rates but beggers cant be choosers!! Problem fixed.

Review 23 (2017-02-07 - Rating: 5)
I have used Paul Scott Plumbing numerous times and have always had a positive experience. Problems fixed at reasonable rates and they were on-time and very courteous. Would highly recommend them.

Review 24 (2023-08-03 - Rating: 5)
Incredible service, came out same day to replace my water heater and brought everything up to code no sweat

Review 25 (2015-10-14 - Rating: 5)
Been working with them on our houses in Madison Heights, Ferndale and Pleasant Ridge over the last 5 years. Extremely nice workers who provide solid explanation. Thanks!

Review 26 (2017-11-02 - Rating: 5)
We were so happy with the prompt and careful attention Paul Scott Plumbing gave to our major project (church basement/kitchen). Thank you!

Review 27 (2020-01-17 - Rating: 5)
Nothing but good things to say.... called other Plummer’s and they were to busy.... Scott’s pluming came out within a couple days and fixed my issue.

Review 28 (2024-01-15 - Rating: 5)
Gil, has come to our house many times to save us from a flooded basement to installing new plumbing for us. He is very intelligent knows what he’s talking about. If you want the job done right Paul C Scott is the place to call.

Review 29 (2023-12-07 - Rating: 5)
Had a few small gas leaks at my house, identified by consumers. Paul C Scott & Sons Plumbing came within 2 hours and fixed it up and got my gas back on! Very professional and did great work.

Review 30 (2021-08-24 - Rating: 5)
Been utilizing their services for almost 4 years. Always on time and always friendly.

Review 31 (2022-04-28 - Rating: 5)
My interaction with them was very positive. I appreciated how responsive they were to phone calls, showing up promptly and providing a written proposal. I would contact them again if I needed further plumbing work.

Review 32 (2014-06-27 - Rating: 5)
Ive never before written an online review for a service company, but the exceptional service that we received from Paul Scott plumbing demands it.A broken disposal on a Saturday morning the day before a party of 30 people had me scrambling to find a plumber online for emergency service. Chris, who answered the phone, was not only calm and knowledgeable, but she was sympathetic. The technician (Nile) arrived early and found the problem which two other companies had never properly diagnosed. He was neat, kind and very much knew what he was doing.The bad news is that a toilet broke the day OF the party. The good news is that Nile will be coming back to handle the repair - along with a few other issues - and I am confident and comfortable that all will be serviced properly the first time.I highly recommend Paul Scott Plumbing to anyone needing service. And Im thrilled to finally have a plumbing company that I can call with confidence. Even under emergency situations, the service was quick, reliable and expertly handled.

Review 33 (2019-01-14 - Rating: 5)
Everything, from initial contact for quote through the service and payment was perfect. Highly professional, prompt, courteous, personable, and thorough,. They even provided a discount and saved me a lot of money which was more helpful than they know. I am wary of unknown individuals in my home, especially when alone . I was super comfortable with these guys, especially Chris Fry.

Review 34 (2020-06-09 - Rating: 5)
This company was SOOOO helpful to us when we needed to have our in-house main valves replaced. They worked with the City of Troy to come out and shut-off and turn back on the water, they fit us in the very next day first thing in the AM (which was incredible because we had no shower usage), and Chris the owner was super helpful and did everything she could to help us get up and running again. The technician who came out was very kind, quick and right on time. I cannot recommend this company enough. Especially when one of their competitors said they would do all of the dealing with the city, and then hours later told me that I needed to call the city....???? I immediately canceled my appt with the other company and went with Paul Scott. I would use them again in a heart beat - thank you very much!

Review 35 (2019-11-01 - Rating: 5)
They are pros that know how to solve any plumbing issue.

Review 36 (2017-05-02 - Rating: 5)
I have had Paul C. Scott do several jobs over the 3 years since I found them. They are always professional and do the job right. They are really good. If you want it done correctly, you need to try Paul C. Scott and Sons Plumbing.

Review 37 (2017-07-09 - Rating: 5)
Joe was awesome. Great customer service. No hidden fees. No nonsense. Ive kept the invoice so I know exactly who to call next time!