Simpson Air
Located in Tampa, Florida
Address: 12302 N Nebraska Ave, Tampa, FL 33612, United States
Phone: +1 813-736-1429
Rating: 4.9
Services
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
- Plumbing supply store
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-06-14 - Rating: 5)
What a amazing experience with them! Jacob and James were very clean and professional. they were so nice and most of all they were fast. They did our AC installation in three hours. I would recommend them to everyone! 10/10. Michael the supervisor is amazing and so was Mike the salesman!!! Get your AC done with Simpson air!:) -
Review 2 (2024-11-13 - Rating: 5)
Stefan Sailor (and Xavier) from Del Air were great! Very professional and efficient! Throughout the process, they effectively communicated what needed to be done and executed. They were courteous, on time and knew what they were doing⦠as such, weāve signed up for recurring maintenance appointments with Del Air. Thanks guys! -
Review 3 (2024-06-14 - Rating: 5)
I canāt say enough good things about Del Air (Simpson). Our AC was not cooling correctly overnight. Del Air was able to send a tech immediately, but our unit was completely frozen over. Richard explained that he couldnāt work on it until it defrosted, and it could take up to 24 hrs. It ended up only taking about 6 hrs, but by then it was the end of the work day. I called to see when someone could come back, Richard said he would take care of it that evening even though it was very late. He worked until after 10pm to ensure we had a cool house for our pets and ourselves to sleep in overnight. I canāt thank him enough for fixing our system so quickly! -
Review 4 (2024-11-07 - Rating: 5)
Martin Cox was exceptional! He is very personable, knowledgeable, and highly skilled in his profession. He is a great asset and kept my air conditioning running smoothly in this Florida heat. Iām very grateful! -
Review 5 (2024-08-16 - Rating: 5)
Michael Jones was hands down the best technician I have worked with to have my air conditioner serviced (I have lived here for 10 years and had numerous techs out). He was polite, efficient, and clearly very competent and an expert at his job. I would 10/10 recommend and ask for him specifically if you need your AC serviced! -
Review 6 (2024-11-18 - Rating: 5)
What great service.My tech, John Monaghan was fantastic.He put my mind at ease over several major concerns I had and did a thorough job of servicing my system.. -
Review 7 (2024-11-04 - Rating: 5)
Installation of new HVAC system went seamlessly well. Installers were prompt in arriving and worked diligently to have the installation complete by late afternoon. Cleanup was great and the new unit was working before they left. We are very pleased. -
Review 8 (2024-06-28 - Rating: 5)
Wonderful to work with this team. This is my first experience with the company after buying my new home. They showed me the inside of my unit showed me what needed to be cleaned or repaired or replaced. I feel better. I booked the maintenance. They were friendly, professional, and efficient. John remembered my home from Services in the past. Itās always good to have this professional history with a company when they remember your home and products. -
Review 9 (2024-09-26 - Rating: 5)
Very professional and thorough service by technician John. We had routine maintenance and a part replacement done yesterday. We will continue to use this company for our HVAC needs and we are glad for the great maintenance package they offer. -
Review 10 (2024-07-24 - Rating: 5)
Del Air was TREMENDOUS!!! They came quickly, diagnosed the issue with relatively little effort or expense and we had air again in a few hours! Anthony was AWESOME!! Helpful, honest, didnt try to sell me a lot of things! He made recommendations, but was respectful and straight forward, unlike so many heavy handed fear mongers in the HVAC business! Loved working with him!!! Thank you!! -
Review 11 (2024-11-12 - Rating: 5)
Very pleased with Simpson Del Air. Communication Great. Quality of work Great. Kyle did outstanding job! Highly recommend these folks! -
Review 12 (2023-08-11 - Rating: 5)
THE best experience Ive had with an A/C company. We had them replace our 15 year old Trane system with a more modern one that is keeping our house nice and cool now. The only thing worse than having to spend that kind of money, would have been to have a bad experience with the company we hired to do it. Luckily for us, this was not the case and Simpson. Stephen and James made this a great experience and I cant recommend them enough. Thank you guys so much, we really appreciate the education, effort, smooth install, easy financing, and follow up visit to make sure everything was working correctly for us. -
Review 13 (2024-11-14 - Rating: 5)
Simpson Air is a trustworthy and excellent Hvac company. Sean always goes above and beyond when he does our maintenance and we truly appreciate his hard work! -
Review 14 (2024-10-28 - Rating: 5)
David has been your home a couple of times. He is very professional, polite and helpful. We would highly recommend him. -
Review 15 (2024-08-06 - Rating: 5)
Thank you, Seth. He came on time. Seth was very polite, he worked fast and he was also quite. I appreciate him and Del Air. He answered all my questions and even called to see if my A/C was still under warranty, he was actually trying to save me some money. He didnt try and sell me stuff I didnt need and there was no price gauging (Hurricane Debby passed by yesterday). I will call them again. Thank you, Seth. Thank you, Del Air. -
Review 16 (2024-11-05 - Rating: 5)
Arrived as planned, I was notified by email the technician was on the way and the technician called and said arrival in 15 minutes, was very knowledgeable explained the service and reset temperature tidy up and took the time to explain what had been done and call if any further questions or problems. Technician was very helpful -
Review 17 (2024-08-25 - Rating: 4)
I think Carlos, the lead guy was outstanding, but he had to do it all. His helper assisted with the heavy lifting and carried trash but little else. It took 8 hours to remove my old unit and install the new Lennox, a lot longer than other similar installations Ive been involved with -
Review 18 (2024-07-05 - Rating: 5)
The technician was extremely knowledgeable when it came to diagnosing and remediating the issue. He provided information to assist with implementing preventative maintenance and was well aware of my customer maintenance plan. Excellent work Sean thanks for making it out on short notice to get our unit up and running again. -
Review 19 (2024-06-26 - Rating: 5)
Martin provided exceptional service! He was not only friendly and approachable but also incredibly knowledgeable. He arrived promptly and serviced our air conditioning units, without adding any additional fees or fluff. I highly recommend Martin for his professionalism and expertise. -
Review 20 (2023-12-05 - Rating: 5)
John Gorthy is a quick technician, good knowledge and trustworthy person. I loved his service, and I would recommend Simpson Air to the others. Thank you for your good service. Ben -
Review 21 (2024-07-23 - Rating: 5)
Michael was super helpful. He discovered the capacitor issues within minutes and fixed it. Air conditioning was restored during the hottest time of the year and after 5pm after calling the same day! -
Review 22 (2024-08-13 - Rating: 5)
Nelson with Del Air was very customer service oriented and a pleasure to have working on my AC unit. Gave tips on how to make my AC unit more efficient. -
Review 23 (2024-08-14 - Rating: 5)
Del Air has a great maintenance plan . Technician Michael Jones did a very thorough inspection of our whole A/C system . Checked attic, outside and inside units . Excellent work . Our neighbor was right in recommending Del Air !!! -
Review 24 (2024-02-06 - Rating: 5)
I was in need of an authorized Carrier service technician. After researching the best in the area, Simpson Air came out on top. My visit with John G. was nothing less than stellar. From the moment he arrived he took the time to listen to my concerns before starting any of his checks. John worked very efficiently all while communicating his every step. He took the time to explain everything in great detail and made sure several times that all of my questions and concerns were addressed. John was very personable and easy to talk to and I was very comfortable having him in my home. He even insisted on wearing the shoe covers, which I very much appreciated! Scheduling was also a breeze and the communication from the office was fantastic. You have definitely earned my business and Im looking forward to our next encounter! -
Review 25 (2024-06-03 - Rating: 5)
The technician (Mr Cox) done an outstanding job servicing our A/C. He explained everything that he done, from cleaning the unit and checking the wires and exhaust, and checked and changed my filter. Then he went outside and done a thorough check and cleaning of the outside unit, checked the Freon and washed the complete unit down. I want to commend him and request that he comes out to serve our system each. And he did explain the benefit of getting the yearly plan versus the one time cleaning, thats why I switched. Thanks, please send him again!!! -
Review 26 (2024-08-22 - Rating: 5)
Del Air did everything promised. They were great to work with. Our Tech, Matt, was professional, thorough, and clean. Canāt recommend highly enough. -
Review 27 (2024-08-10 - Rating: 5)
Kyle did a great job. Polite, professional, explained in detail what he was going to do and presented a quote before he started. Will definitely go to him in the future. -
Review 28 (2024-05-06 - Rating: 5)
My service for the past 7 years have been exemplary. I usually have a service tech named Mike who has been outstanding every year when he does my service. Today I had Reginald, your company never skipped a beat. Friendly polite, on time, and kept me updated on his progress. He did your company proud and himself. Thank you again. -
Review 29 (2024-10-18 - Rating: 5)
Sean arrived on time and was quite friendly and professional. He quickly diagnosed the problem and resolved the problem. Very pleased with Del Air. -
Review 30 (2024-08-08 - Rating: 5)
Mike did a great job. He was very detailed and found a lot of mistakes my former AC company made. I will using them from now on -
Review 31 (2024-08-10 - Rating: 5)
John Monaghan is an outstanding representative for Del Air. He completely solved our issue in a timely fashion at the end of a very long day - we were the last call on a Friday evening. John is the best, and so is Del Air. -
Review 32 (2024-07-01 - Rating: 5)
Quincy represents your company in a very professional and competent manner. He was thorough, knowledgeable, and explained every detail with the maintenance appointment. Very satisfied customer! -
Review 33 (2024-07-15 - Rating: 5)
Seth Carridge of Del Air (formerly Simpson Air) serviced our AC unit and did a phenomenal job. He was very professional, called me as he was on his way, took his shoes off at the door, explained everything to me that he was going to do in laymans terms, and then did exactly what he said he was going to do. Thank you!!! -
Review 34 (2021-02-18 - Rating: 5)
Iāve had Simpson Air work on my existing systems since I purchased my house in 2012. When my primary system died late in 2020, I had them come out and install a new system along with new ducts. Just the first night alone was like having a whole new house, all the dead zones and poor airflow problems were finally solved. Leonard was great in explaining the different options that made sense for my old 2 story house, and Daniel and Mike were fantastic during the entire install process. I could not recommend them enough! -
Review 35 (2024-06-20 - Rating: 5)
Just had our orientation as new homeowners. Robert Pierce was very knowledgeable, efficient, and patient with our loud, but sweet pups. Glad to be working with him and his team! -
Review 36 (2024-08-15 - Rating: 5)
Thank you John M my technician and Del Air. John answered all my questions, changed my HVAC filter, cleaned and serviced the HVAC outdoor unit and took time to explain to me all the new sevices offered at Del Air. KUDOS! -
Review 37 (2024-08-01 - Rating: 5)
Martin was on time, professional and patiently answered my questions. Extremely satisfied with his service. Highly recommend him. -
Review 38 (2024-02-25 - Rating: 5)
Simpson and Robert have been servicing our system for 2 years now and we couldnāt be happier. Top notch communication and extremely knowledgeable. Robert especially, he takes the time to make sure all our questions are answered and making sure we are fully informed! Glad we went with these guys and plan to stay with them! -
Review 39 (2024-07-24 - Rating: 5)
Mike was very professional, kind, and personable! Very detailed with his job and took the time to explain everything that he was doing. great employee! -
Review 40 (2024-04-19 - Rating: 5)
I cant say enough good things about Simpson Air Conditionings repair and maintenance services. Seth Carridge, the technician, was exceptional. His quick response and expert advice overnight were invaluable. The next day (today), he arrived as promised and efficiently fixed the issue with the unit. I highly recommend their top-notch service!The temperatures are in the 90ās this spring, donāt wait for your unit to die on you. Call Simpson Air to service or maintain your unitās running efficiency.Thank you Simpson for hiring quality and professional technicians. -
Review 41 (2024-01-18 - Rating: 5)
Simpson Air visited our home for A/C routine maintenance and exceeds expectations is an understatement for these guys. Stephen and Seth were thorough, knowledgeable, and polite. Seth made recommendations for work to be done along with pricing beforehand which I greatly appreciated. Stephen gave me a better understanding of the AC units I currently own as well as options for upgrades down the road. If youre looking for a trustworthy company to service your A/C, call Stephen and Seth at Simpson Air. -
Review 42 (2024-07-03 - Rating: 4)
Lee came and found the problem immediately. He needed to pick up parts and came back the second time. Replaced a capacitor and got us up and running. Very knowledgeable and wanted to earn our respect. -
Review 43 (2024-01-26 - Rating: 5)
Simpson installed my system with the new build. I have continued to use them for my annual service. Today Seth did the annual service. He was polite, efficient and did a great job of explaining everything that he was doing and the results he found. Best experience yet. Seth is definitely an asset to the company! -
Review 44 (2023-07-21 - Rating: 5)
New HVAC / Heat Pump system was installed to replaced an 8 year old system. It was installed in 6 hours and works very well.I will re-reveiw the system in six months. -
Review 45 (2024-04-24 - Rating: 5)
We just built a house in Florida (our first outside of the Midwest) and needless to say having a properly functioning Air Conditioner is central to our happiness. We wanted to make sure it was working and more importantly that we understood it how it worked, so we asked for a service call from Simpson Air. They clearly sent one of their very best -- John Monaghan -- who took his time to service both of our units and more importantly he took his time to make sure that we knew how to maintain them. He was great -- so much so we made him promise that he would never leave Simpson (youre welcome, management) and that he would be our guy in the future. Highly recommend! -
Review 46 (2024-06-14 - Rating: 5)
Matt D. and Carlos did a great job installing our new Lennox air conditioner. Both were friendly, efficient and cleaned up before they left. We recommend Simpson Air/Del Air for your cooling and heating needs. -
Review 47 (2024-10-22 - Rating: 5)
Thank you to Martin and Richard who have both saved us when our units were not working.They are both extremely courteous and professional. -
Review 48 (2024-06-26 - Rating: 5)
Always excellent service!! Personable and trustworthy technicians! Sean was awesome! Also, thanks to Charles for speaking to me about a new unit and offering guidance as I make this important decision. -
Review 49 (2024-01-04 - Rating: 5)
5 stars ONLY because of David Hood! I closed on my new home 12/28/2016. This is the 3rd time Ive had to replace my blower motor. David took the time to thoroughly check everything, and I mean everything he could think to check, to determine the root cause (you would think that the previous tech would have investigated thoroughly after the second time it went bad). Afterwards, David explained (in laymans terms) the probable cause and how it all works together, so I would have a better understanding of what happened. I had to wait a while for the part (during the holidays) so I requested that David return to fix the issue. Not once did I feel that David was being dishonest and I so much appreciate it! You know how hard it is to feel comfortable with businesses these days (it some times feel that they are trying to get over on you). I highly recommend David. He goes above and beyond (the extra mile needed) and I actually saw the determination in him to find the culprit. He really put me at ease.Unfortunately, I was able to get Mike (Service Manager) to work with me on the charges since its the 3rd time, within 7 years, that I experienced the same issue. Mike quoted me the discount based on my maintenance plan, nothing additional and I was not pleased with that. You have to admit, 3 blower motors in 7 yrs cannot be the norm. Ive been a customer since 2016 and Ive only used Simpson Air for maintenance and repairs and each time the blower motor went bad within 3 to 7 months after maintenance was performed....go figure.People like David Hood is a huge blessing and much appreciated! Thank you David. -
Review 50 (2024-03-06 - Rating: 5)
On time. My unit went out on Sunday night I called and within a couple of hours a technician showed up and explained the problem and the choices I had to make to get the unit repaired. No pressure, no hassle. The second technician just left and after the repair and annual inspection told me what coming repairs were needed, no pressure to get it done immediately. I have been using Simpson for over 6 years and I recommend them for everyone in need of AC service. Both technicians were great, Cameron and Marcus were honest and helpful excellent assets for the company. -
Review 51 (2024-07-21 - Rating: 5)
Weekend emergency services started out a little shaky. Called at 8am called again at 5pm for an 8pm visit. But Reggie the Tech made it great !!! -
Review 52 (2024-02-20 - Rating: 5)
I have been using Simpson Air (now known as Dell Air) for the past 3 years. David Perez is an outstanding HVAC technician. He is thorough and explains everything to the customer. He handles my annual maintenance and keeps my unit running smoothly. I highly recommend David Perez and Simpson Air (Dell Air). -
Review 53 (2023-11-28 - Rating: 5)
We have had a number of technicians from Simpson Air come to our residence for our annual maintenance service and all of the technicians have been professional, knowledgeable and friendly. Today, my technician was John M. he arrived on time, was very polite as well as respectful to the property. Thank you Simpson for providing such good and courteous service. -
Review 54 (2024-03-22 - Rating: 5)
Cameron McMillion was our tech today, and the service was excellent! He is very knowledgeable and explained every part of the process to me, as well as sharing tips on how to keep things in top shape. He is patient, friendly and great to work with. Fantastic experience! -
Review 55 (2024-06-20 - Rating: 5)
The technician Richard was excellent. He immediately found the issue, explained the details of the issue and what he would do to resolve it. He corrected the problem and we were set. We were extremely satisfied with the service received. -
Review 56 (2024-11-27 - Rating: 5)
Chris did a superb job taking care of our AC unit, and we are grateful! -
Review 57 (2024-07-09 - Rating: 5)
Great service! Our technician Reginald Douglas was very knowledgeable and helpful - did a great getting our AC unit up and running. -
Review 58 (2024-11-11 - Rating: 5)
Sean was amazing! Very knowledgeable, courteous and answered questions with patience. -
Review 59 (2024-02-07 - Rating: 5)
Matt and Carlos were so efficient and took nearly no time to replace our WHOLE ZONE SYSTEM! Only a few hours time and we were back to normal! Thank you Simpson Air for a simple and easy process. No price gouging and great service! -
Review 60 (2024-07-12 - Rating: 5)
Martin was wonderful. Arrived very quickly, explained everything then completed work neatly as fast. Very nice gentleman. -
Review 61 (2024-05-09 - Rating: 5)
BIG Shoutout for Simpson Air. (Now Del Air)Weve used others and been very disappointed, but ever since we started using Simpson (Del) we have been Soooo pleased.While we never like calling an air conditioning company, when we have to they come quick and never over charge. Plus, their technicians have all been super friendly and sweet.Now they have a maintannece plan that is very affordable and they come out twice a year and clean and check everything! The guy has been working non stop for 2 hours and is doing a fantastic job.They even review everything with you, including in depth pics.We are very pleased with them. -
Review 62 (2024-11-14 - Rating: 5)
Excellent service with Martin Cox. Thorough, precise, very informative about whatās going, whatās needed. Checked on what is needed for next steps. -
Review 63 (2024-08-09 - Rating: 5)
Joseph G. did a fantastic job. He was professional and courteous and walked through all of the work and recommendations. -
Review 64 (2023-06-19 - Rating: 5)
Our upstairs unit stopped working, so we called multiple providers to get quotes to either repair or replace the system. Stephen May and David Perez went above and beyond to help fix our issues, prevent us from having to purchase a new system, and provide us with some preventative maintenance tips to help reduce the risk of issues moving forward. It was Friday evening of Memorial Day weekend. During the previous couple of days, we had several other service providers look at our HVAC system, all of whom did very little troubleshooting and solely provided us with quotes to replace the system rather than fix it. Stephen arrived first and after some brief troubleshooting, suggested that we might be able to fix it rather than replace it. We were not officially on the schedule for repair, but Stephen made some calls and was able to get David Perez to our house within an hour. David fairly quickly diagnosed a couple of issues, which he fixed that very night. Again, this was a holiday weekend and Stephen and David stayed until almost 7pm to help get this resolved. We could not be happier with their thoroughness, professionalism, and willingness to save of us some money because it was the right thing to do. Simpson Air has a great reputation because of people like Stephen and David. Simpson Air has always provided us with great service, but this time was especially fantastic! I have been recommending and will continue to recommend Simpson Air to anyone whoāll listen. Thanks ā Travis T. -
Review 65 (2024-01-03 - Rating: 5)
Marcus is an excellent A/C Technician. He is polite and thorough and obviously enjoys his job. He takes time to explain what he is doing and provides outstanding service. He takes a lot of pride in his work and is an outstanding representative of Simpson Air! -
Review 66 (2024-05-23 - Rating: 5)
Nelson Renderos did a great and thorough inspection of my ac. He was friendly and explained in detail everything that needed to be addressed and took the necessary steps to make sure my ac was running smoothly. -
Review 67 (2023-12-14 - Rating: 5)
I have had two service calls with Simpson Air and both have been outstanding. David Perez was on my most recent call. Extremely kind, polite and professional. My HVAC was out and David arrived 1 hour after I scheduled the service. I had questions about the service which he took the time to explain while fixing my AC. Customer service is 1st with Simpson Air and David was awesome! -
Review 68 (2024-06-05 - Rating: 5)
Our responding technician, David Hood, arrived fast, quickly diagnosed and fixed our AC. Dave was very courteous. So glad we purchased the service package from Simpson Air. -
Review 69 (2024-05-30 - Rating: 5)
Our service technician, John, was highly experienced and professional. Hes friendly, courteous and helpfully. Highly recommend Simpson Air! -
Review 70 (2024-01-05 - Rating: 5)
Every interaction we have had with Simpson Air has been fantastic. Very efficient, friendly and professional on all fronts from reminder calls, to appointment scheduling, to Joes service at our home. Thank you! We would highly recommend. -
Review 71 (2024-03-20 - Rating: 5)
John was personable, professional, and knowledgeable regarding the system. He was also quick to diagnose and and resolve our heating problem. Highly recommended!Yesterday, 03/19/2024, I had maintenance perform on my HVAC system by Simpson Air. The technician, Nelson, was very friendly, and explained what he was doing every step of the way.Again, top notch service from a company that appears to be quite trustworthy. 5 Stars again! -
Review 72 (2024-01-26 - Rating: 5)
David came to my house the same day my AC broke, so same-day-service was already outstanding, but David was an exemplary technician. Sometimes service technicians can be condescending or fail to explain the details of the fix because I am a woman. Not David. He explained everything, even showing me pictures of the problem and the repair. I highly recommend Simpson Air, and also recommend asking for David. Iām sure all their technicians are good and will take good care of you, David just turned a lousy day into a good one with his positive attitude and kindness. -
Review 73 (2024-08-15 - Rating: 5)
The technician Kyle did a great job explaining what he had to do. Cleaned out our tankless hot water heater and itās working fine -
Review 74 (2023-07-21 - Rating: 5)
We chose Simpson Air years ago for their rating and have never been disappointed. Our Technician Yamir Cruz came out today and did an excellent Job in 100 degree temperature repairing our unit. He was so informative about what he was doing and so knowledgeable about our unit. He was very professional and courteous. He made sure before he left that everything was working checked and double checked. We were very satisfied with his service. Thank you Simpson Air for hiring and training your servicemen for excellent service to your customers! -
Review 75 (2024-08-16 - Rating: 5)
Prompt, Professional & more thorough than any A/C service we have ever received. Many Thanks to John M. -
Review 76 (2023-09-15 - Rating: 5)
Sampson air has handle all my air conditioner maintenance and problems for as long as I have owned my home . Always professional, reliable and informative about the cost and what needs to be done. Our technicians are familiar faces each time . I canāt say enough about the excellent service I always depend on and get from Sampson Air. Marcus returned to my home to put in a part that had to be ordered from his last service call. He is very professional, lets me know what needed to be done always is very accurate with the cost up front and what time frame for getting the part . He is always a pleasure to deal with and I have always trusted his expertise in handling all of my air conditioning problems . Thank you Marcus -
Review 77 (2023-11-28 - Rating: 5)
Was a wonderful experience this morning! Mr. Cruz was very thorough and efficient! Would recommend for all of your air conditioning needs!! -
Review 78 (2024-07-10 - Rating: 5)
Quincy the technician was top notch! Very friendly, efficient, and knowledgeable. Excellent experience overall. Seamless transition between companies. -
Review 79 (2024-02-22 - Rating: 5)
David Perez provided us with excellent service. Very professional and efficient. He kept us informed every step of the way and gave us outstanding feedback and support. I highly recommend him and Simpson Air for HVAC service. -
Review 80 (2023-09-06 - Rating: 5)
The Simpson Air personnel are very knowledgeable about HVAC and provide excellent, repeat, really excellent work. They come on time and quickly find the problem and quickly fix it. They share advice and answer questions. Also very importantly, they are all very polite and take care of your property. We had an emergency loss of AC and they were out in 45 minutes, after hours. Matthew was our service man and he did an outstanding job. I and my wife highly recommend Simpson Air and we will continue to use them and their maintenance programs as long as we live here.Thank you Simpson for providing such good and courteous service. -
Review 81 (2024-01-18 - Rating: 5)
Cameron was super from start to finish. He called to let us know he was on his way. Sent a text with a photo which was nice so we knew who was showing up. Explained what he was going to do. Updated us mid way and then walked through it all when finished. Let us know the best way to keep system in tip top shape was in fact the path we follow. Great personality. Answered several questions We had. Please ensure he gets recognized for great customer service! -
Review 82 (2024-03-01 - Rating: 5)
Simpson Air has been doing our AC maintenance for 7yrs. Ive only had great experiences with all their technicians. My unit had been well taken care of. Thank you Simoson Air... -
Review 83 (2024-05-22 - Rating: 5)
Iāve been with Simpson Air since I first bought my home over 15 years ago and absolutely loved them! Gary and all the technicians are great to work with and always do an awesome job!! -
Review 84 (2024-04-19 - Rating: 5)
I am surprised I have no review of Simpson Air. After a plethora of air conditioner repair companies over the years I discovered this company and its people. I have stuck with them since. I think we just completed 8 years or more of loyal service. Thanks Simpson Air for keeping my AC working and healthy so I can focus on the joys of life. -
Review 85 (2024-02-28 - Rating: 5)
Simpson Air is the best HVAC company is South Tampa. They communicate well and make service/repairs easy. All of Simpson Airās technicians are great. John Gorthy really stands out for his knowledge, professionalism and all around friendliness. He went beyond just fixing the problem. Highly recommend -
Review 86 (2024-06-27 - Rating: 5)
Quincy is a pleasure to work with. Explained everything very well.Pleasant and arrived promptly as expected.I will request him back in future. -
Review 87 (2023-11-06 - Rating: 5)
David was very knowledgeable about the air conditioner and gave me good advice about my particular situation.Heās a valuable employee and I hope that you will give him a raise!Simpson Air is top shelf in my book-I will always recommend your business! -
Review 88 (2024-05-15 - Rating: 5)
They replaced our air-conditioning system about 12 years ago and itās been wonderful. They put in a new compressor outside unit a new inside gas generator and reduced our electric bill significantly they are really great people to work with and they know their stuff. -
Review 89 (2023-03-07 - Rating: 5)
1st I want to thank a young man named Peter who came to my home and took his shoes off before he even walked in my door And I didnt even have to ask him he was polite he had knowledge of his job he was courteous and professional I had read my owner operatorion manual the night before about the safe T switch his said what the book read and I Google and YouTube the video so I know what to do didnt need him to do it for me -
Review 90 (2023-12-28 - Rating: 5)
Ben at Simpson Air was wonderful. He was on time, communicated with me about what he was doing, and sent before and after pictures of his work. I always receive excellent service with Simpson and the confidence of my home equipment working with excellence. Thank you Ben and Simpson Air! -
Review 91 (2023-11-04 - Rating: 5)
We have had a number of techs come to our residence for bi-annual servicing and everyone of them have been professional, knowledgeable and friendly. On one occasion we had to have a replacement part installed and they responded as quickly as circumstances allowed due to scheduling and made the repair in a timely manner returning out hvac to good running order. We highly recommend them. Their units are not the least expensive nor the most expensive, but are quality units built to provide long term service. -
Review 92 (2023-07-28 - Rating: 5)
Ben, our technician was very professional and affable. We have had him here before and I always enjoy talking with him. Gets his work completed in a most pleasant manner. He is a great ambassador for your company. -
Review 93 (2024-07-18 - Rating: 5)
Sean Granville is an excellent technician. He walked me through the whole process and fixed my issue. Thanks Sean. -
Review 94 (2023-04-25 - Rating: 5)
Simpson air was professional, knowledgeable and personable. Their customer service is unmatched! Seth was our technician and he was honest, he took his time and extremely patient with my barking pup! Now that our AC has been serviced we feel ready for the summer heat knowing our AC system is in the best hands. Simpson air is the BEST there is! -
Review 95 (2023-12-29 - Rating: 5)
Joe from Simpson was our Technician.He was very professional, courteous, and kept us informed as he checked out each of our three units⦠we appreciate the great job he didā¦and will hope he comes back for our next yearly check.Please give Joe a shout out from Carolyn & Scott Lomax -
Review 96 (2023-08-25 - Rating: 5)
Simpson Air continues to impress me with their customer service and communication and professional service. It is rare these days to find competent, honest a/c people that you can rely on. My recent service call with Matt did not disappoint! They are the ā coolest a/c guys in townā -
Review 97 (2024-02-17 - Rating: 5)
Have used Simpson since we bought our new house 8 yrs ago. This year we needed repairs and Cameron M and Steve M did a great job of explaining the work needed. Fast, courteous, and great service!! -
Review 98 (2023-08-16 - Rating: 5)
Service tech (Ben) was friendly and professional. He filled me in on all steps of the process and was appropriately communicative throughout the service. I have also had several positive interactions with the office staff for routine scheduling and administrative actions. They are courteous and responsive. I strongly recommend Simpson Air. -
Review 99 (2024-02-06 - Rating: 5)
Seth and Leonard did our maintenance call today. Terrific, informative and efficient. Thank you two.John was there a few months back. He knows our system and makes things work. Nice guy too. Professional Always on time -
Review 100 (2024-06-14 - Rating: 5)
Technician is very polite and professional. After I told him what wrong with a thermostat, he knowed exactly what the problem is. He explained everything to me before starting working on a problem. -
Review 101 (2023-12-09 - Rating: 5)
Daniel did a great installation job for us today. He was professional and courteous and worked until the job was done. He explained the unit and our new thermostat and made sure we were all set before heading out for the evening. -
Review 102 (2024-05-03 - Rating: 5)
Simpson Air has provide outstanding service and Iāve been a customer 4 years -Need to use protection plan after AC went off - tech arrived within 2 hours of call - and he was in rush hour traffic - tech - Dave diagnosed the issue quickly and resolved. I hope new owners have the same customer service as Simpson. -
Review 103 (2024-03-20 - Rating: 5)
Nelson Renderos was my assigned technician from Simpson Air. This man is very knowledgeable and he articulated everything in why certain test were done and the reason behind them. He was extremely thorough and educated me on proper maintenance to prolong the life of my system. Thank you for servicing my system, your communication was above and beyond. Thank you Simpson Air for hiring such a wonderful and amazing technician. I recommend Nelson to anyone without batting an eye. Thank you Sir! -
Review 104 (2024-03-01 - Rating: 5)
Mike was on time, knowledgeable, and polite. Simpson Air installed the unit when we built the house and also installed the new AC unit when it was time to replace. Outstanding company to work with. -
Review 105 (2023-10-12 - Rating: 5)
Weāve been Simpson Air customers for years, and we always have great service. Seth has been great! Knowledgeable and explains everything in detail. Highly recommendVery honest company and so so happy they service our new area! -
Review 106 (2024-01-12 - Rating: 5)
Did my install new build and I and have continued using for maintenance. Easy to schedule appointments and send reminders and technician bios prior to arrival. Professional, friendly, explain everything thoroughly while showing and take pix. Not pushy about selling. All positive! -
Review 107 (2023-08-13 - Rating: 5)
Simpson Air was the company who installed the heating and air conditioning systems in this house when it was built in 2006. We have used them every year since then. The technicians are well trained and can communicate any issues with the system in terms we can understand. I found the technician this year, Ben, to also be very pleasant to converse with. Finally, the cost of the service is still reasonable and affordable. We will continue to use Simpson Air to service our heating and air conditioning systems. -
Review 108 (2023-12-13 - Rating: 5)
Simpson Air always gets the job done right! I called another HVAC team that was chosen through my home warranty back in September and they did not do what they needed to do to complete the job requested thoroughly. This is difficult to hear when your air handler is in the attic and you canāt really get up there to put eyes on it yourself. Joe Grzyb came on time, wore his booties to protect my floors and answered all my questions! He was very knowledgeable and was great to work with. Thank you so much Simpson Air! Your techs are awesome! -
Review 109 (2024-01-19 - Rating: 5)
I highly recommend Simpson Air for their top notch customer service. Yamir Cruz was the technician that repaired snd serviced our HVAC system. Yamir was professional, knowledgeable and took the time to explain his work. He did a fantastic job! Rates are very reasonable but most importantly Simpson Air staff are well trained and true professionals. -
Review 110 (2023-09-01 - Rating: 5)
Response time to repair our AC was fast. Robert did an excellent job fixing our problem and clearly explained the steps for the permanent repair. We are confident he will finish the job professionally. He has provided us with great service everytime we have needed it. -
Review 111 (2024-06-24 - Rating: 5)
I call this company to do some work for me and instead of doing the work they redirected me someplace else which saved me a lot of money therefore Im leaving this five-star review because not many companies would do this and to tell potential customers that this company is trustworthy and if and when I need services I definitely will be calling them. -
Review 112 (2024-02-16 - Rating: 5)
Ben was so professional, very educated in the field and great at explaining what he was doing and how to properly maintain our hvac system. He was very nice and friendly, we had a wonderful experience today. We are very happy! -
Review 113 (2023-07-12 - Rating: 5)
Very thorough job of reviewing our air conditioning system. Seth was very courteous, professional, and informed. Will definitely use them in the future. We could not be happier with Seth as our technician and Simpson Air as our flight service company -
Review 114 (2023-07-20 - Rating: 5)
Our serviceman Marcus Pharo was excellent knew exactly what the issue was and they will be expediting getting our unit repaired tomorrow if parts are available. We have air tonight which we are thankful for. We chose Simpson when we needed a new unit because of the excellent reviews for customer service. Mike the service manager was wonderful in helping to get someone out right away same day. -
Review 115 (2023-10-17 - Rating: 5)
Seth was great! Very professional and answered all my questions about my AC unit. He also was perfectly on time and I didnāt have to wait all afternoon for someone to show up! Great service~see you next year! š -
Review 116 (2023-07-15 - Rating: 5)
Had a 13 year old AC system that just gave up! Simpson was very responsive in providing all options with cost and timing. They did not push one solution over another. We were able to get a new system and schedule installation within 3 days. Jasen Dennis and his son Jacob (installers) were very professional, polite and proficient. The tech Mike Terski came later to connect and power up the unit. Also professional and proficient (and a nice guy) Even Leonard Cooperman (sales division) was on site helping to ensure our AC was up and running by the end of day. Now we are once again cool and comfortable and the system is working as advertised. Simpson - The Coolest Guys in Town sure are by every definition. I would highly recommend. Thank you -
Review 117 (2024-05-29 - Rating: 5)
Our AC Tech Seth did a great job. He was very efficient and didnāt waste any time troubleshooting and resolving our issue. -
Review 118 (2022-08-30 - Rating: 5)
David Perez, Service Tech, at Simpson Air is top notch! He is timely, friendly, and comes prepared with the best attitude to get the job done right. His professionalism is unmatched as not only does he complete the job quickly and competently but then takes the time to walk the customer through to better understand what happened and how to prevent next time if possible. His excellent service is valued and appreciated. Highly recommend! Thanks, David!Have to also give a shout out to Donna in service department scheduling as well! She is always so helpful. So appreciated! -
Review 119 (2024-03-20 - Rating: 5)
Seth is a wonderful technician! He answered all my questions and did the HVAC inspection. Great experience and will request him for the next inspection! Very knowledgeable about the HVAC. -
Review 120 (2024-08-09 - Rating: 5)
Outstanding and timely service. Explained the entire plan thoroughly and provided practical advice for between visit maintenance. -
Review 121 (2023-11-20 - Rating: 5)
Today we had the delight of having John G come out to our residence to help us with our AC problems. He was beyond incredible. Not only is he a wizard with all things AC but he is also professional, timely, delightful, and an all around great guy! He has won us over and weāre never using another HVAC company. -
Review 122 (2024-03-14 - Rating: 5)
Our Technician Joe was very helpful, professional and knowledgeable. Will be sticking with Simpson air with a Yearly Membership thanks to his work today -
Review 123 (2024-03-04 - Rating: 5)
Got a letter in the mail saying the coolest guys in town now offer plumbing services. Good to hear. Now I donāt need to search for that service for when my house needs plumbing maintenance!They installed my A/C in September 2022. -
Review 124 (2024-02-19 - Rating: 5)
Very professional communications in terms of reminders and heads up on maintenance calls. Technician arrived (John M) and was friendly and highly competent. Great service and company. -
Review 125 (2023-10-27 - Rating: 5)
Mike is the best technician. He has a thorough knowledge of our 2 unit system and in meticulous about cleaning and maintaining it. He is prompt, neat and keeps me informed about what the system needs and what he is doing to keep it running well.The company, which installed the system when the house was built, is extremely responsive and eager to promptly schedule service giving me a discount because I am on an extended warranty plan.I recommend them highly! -
Review 126 (2024-06-12 - Rating: 5)
Martin is very honest ! I felt as ease with him and tour company. I would reccomend him and his company to my friends . Can say enough about martin and Simpson ac -
Review 127 (2024-01-12 - Rating: 5)
Leonard Cooperman was great. Gave us a veterans discount. The installers were very efficient and completed the job within four hours. They all were very personanable and polite. -
Review 128 (2024-07-08 - Rating: 5)
Reginald was very prompt, informative, and patient while he explained the problem and the needs for the repair. I would have him come repair my HVAC unit anytime anywhere -
Review 129 (2023-10-30 - Rating: 5)
If you ever need a tech from Simpson Air, we recommend Marcus. The other day, he had an extremely long day and didnāt get to us until 7:30 PM. We offered to reschedule, but he insisted on fixing our problem. 2 hours later, he finished. Above and beyond! -
Review 130 (2023-09-15 - Rating: 5)
James and Daniel are the 2 techs who installed a new AC today. They worked as a team and got it done. Their attitude remained positive even though they had to install the handler in the very hot attic and had to adjust the space to accommodate a slightly larger handler. Plus, they answered the many questions I threw at them with grace. Also a shout out to Kevin and Matt for lending a hand in between jobs.Thanks to the Coolest Guys in town for making me cool, tooš„¶ -
Review 131 (2024-01-09 - Rating: 5)
Michael is very professional. He is always on time, courteous, friendly, and respectful. He communicates well, letting us know exactly what he is doing & why. Highly recommend Simpson Air and Michael -
Review 132 (2024-07-04 - Rating: 5)
Very professional service from John. Thank you for your quick appointment to get my ac working again due to a clogged drain. -
Review 133 (2024-02-25 - Rating: 5)
All of the men that have come to fix my A/C and heating system have been fantastic. They are very knowledgeable and courteous on the job. I have never been disappointed by Simpson Air. -
Review 134 (2024-06-06 - Rating: 5)
This being our first experience with Quincy from Simpson air / Del Air, the experience was very satisfactory. Quincy was very pleasant, knowledgeable and professional. -
Review 135 (2024-03-18 - Rating: 5)
Sunday 3/17/24 apprx 6:15pm my AC kicked on and began blowing hot air as if it was in heat vs cool mode. I contacted Simpson 24 hr service call center and they dispatched a technician named Seth.Seth arrived apprx 45 minutes later diagnosed the issue as an UG (Unidentified Gremlin) my term not Seths.Seth was professional, courteous and informative as a technician. Simpson is lucky to have him on board!Needless to say the unit has been working as it should since Seth obviously chase the UG away. -
Review 136 (2023-07-25 - Rating: 5)
Service tech Seth did a very careful and thorough A/C check for us. He was delayed arriving due to heavy traffic and called to inform us. This was our first service visit with Simpson and we were very pleased -
Review 137 (2024-05-07 - Rating: 5)
Sean was great. He was able to resolve our issue quickly and provided additional resouces/options to ensure our systems run smoothly. THANK YOU! -
Review 138 (2024-06-18 - Rating: 5)
Mike Jones did a fantastic job on analyzing my system for its annual maintenance. I would have Mr. Jones back to my home anytime my air conditioning system needs help.Thank you Del- Air. -
Review 139 (2023-09-19 - Rating: 5)
Love these guys. There are now my forever HVAC team. The amount of knowledge, professionalism and caring from the whole team is amazing. From the Maintenance team, installers, sales and all the way up the main office.The day before they arrive you get a text about your appointment and a number to call if you need anything. Then the day of your appointment you get a text letting you know your technician is on his way. You get a nice professional and personal mini bio of the person and sometimes a photo. And you always get a phone number to call for any questions. But hereās the thing, when you call you NEVER get a machine or crazy prompts that send you in endless circles for hours (those companies do not deserve your business) you always get a caring HUMAN, (Jesse, Britney or that other nice girl) that help you or immediately send you to someone that will help you.These are the people that worked for me. Ben was my maintenance technician. I was very impressed with his knowledge and courtesy. Marcus my leak finder on my old Goodman AC. This guy is a walking encyclopedia. I tapped into his brain before he could leave. Steve is the man. He showed me all the best options available for me to choose the best comfort for my budget. Jimmy and Matt did the install, fast, neat and clean. John stopped in that night and did some extra adjustments to the new system.Iām very impressed. Businesses like this are impossible to find. Hire them and you will enjoy your new relationship. -
Review 140 (2023-01-20 - Rating: 5)
David Perez was my tech and he was very professional and knowledgeable. I really appreciated his thorough explanation of of my system and how it should be maintained. I am grateful that the company provides maintenance plans to keep my units running properly for the next few years. -
Review 141 (2023-07-20 - Rating: 5)
Our technician Emilio was honest and a treat to have hanging with the fellas while he replaced our capacitor and added Freon to one of our units! Highly recommend Simpson for honest work. Our AC is absolutely pumping now :) -
Review 142 (2024-01-27 - Rating: 5)
EDIT 2024: Entirely happy repeat customer! Called for annual maintenance and a drain issue. Jesse in the office made my day when he said someone could be out the same day, and Cameron was knowledgeable, professional, and efficient from the pre-notice that he was on the way to his follow up emails. Just an overall great company and value!2022 - Fantastic response! Called about a dead thermostat. Office team was on top of it. The tech arrived figured out the issue and had it all back up and running in less than 2 hours. The tech was super polite and professional. Will definitely use them again! -
Review 143 (2024-04-05 - Rating: 5)
Marcus is one of the coolest guys! Always professional, shows and explains what heās working on. Had the coils pulled and cleaned, new blower, electrostatic filter put in. Heās often done my annual maintenance but it was time for the bigger work. Simpson/Del Air and Marcus are great! -
Review 144 (2024-03-09 - Rating: 5)
Service People are the best! I had John M this time - he was awesome. Polite, friendly, professional and did a thorough maintenance job. -
Review 145 (2024-06-04 - Rating: 5)
What an Amazing experience with a wonderful young man who came to do the yearly maintenance on our systemI dont know if he can get any nicer with his wonderful personality examining everything he was doing/didKeep.uo the Awesome attitude & personality -
Review 146 (2022-10-27 - Rating: 5)
Weāve used Simpson Air since the day we bought our new house. They are very trustworthy and always do a wonderful job for us. We had Francis Basso as our Service Tech this time and he was a pleasure to work with. We would highly recommend this company. -
Review 147 (2021-04-15 - Rating: 5)
Simpson Air: Stephen May āResidential Replacement Specialist ā was knowledgeable, professional, friendly & patiently answered all of my many questions & expertly addressed all of my concerns regarding the purchase of a new furnace & Carrier air conditioner. His relaxed & friendly manner put me at ease during our appointment. Matt & Christine were the appointed āInstallers ā of the new systems. They were prompt, professional, also friendly & neat...cleaning everything up including sweeping the garage...no mess left behind from the installations. For me, the experience with Simpson Air has been a positive one thanks to the efforts of Stephan, Matt & Christine...all very much appreciated. I definitely am enjoying my new āquiet ā & efficient air conditioning system! I highly recommend this company...Simpson Air! -
Review 148 (2024-04-30 - Rating: 5)
Mike was polite and efficient. Explained what he was going to do prior to servicing. He arrived when he said he was going to And performed a thorough service. -
Review 149 (2023-07-08 - Rating: 5)
I usually do not write reviews but Simpson Air has wonderful employees and the emergency line works. I would like to thank Yamir and Leonard for going above and beyond to fix our A.C. Yamir arrived to a sweltering house with two kids under two. He did not have to but he then returned to our house on a Saturday at 9 pm to install a part that Leonard spent over an hour calling to find for our unit. They really helped us in our time of need. -
Review 150 (2022-06-10 - Rating: 5)
Jess came out to do maintenance work on our HVAC. She was the best! Very professional and through. Took the time to explain our system and went over any questions we had. She was very knowledgeable and made great suggestions. I know in this market itās hard to come across anyone this knowledgeable and willing to take the time to go over everything with you without rushing to just get the job done. She was professional and very personable. -
Review 151 (2022-08-19 - Rating: 5)
Simpson installed our HVAC in 2004. We had a repair done by someone else about two years later. And essentially called Simpson to fix that. Never looked back.They have always been responsive, and professional. Today we replaced that 18 yo unit. It was still working well but old and tired. Kind of like me.We met with Leonard the sales guy Monday, agreed to the service and set up the appointment.Unlike my normal way of doing things, I never checked with anyone else. Why bother? I might have saved a few hundred dollars with someone else. But I wouldnt get Simpson service.Today Matt and Warren showed up on time, as usual. And got to it. Hotter than Hades outside and lugging and connecting everything outside and in and out all day, working their butts off in the heat.Professional in everything they did, well orchestrated in execution, and putting up with me the whole time.They recognized the initials of the original installer. Apparently he is still there and his installs border on legendary. Heck.. mine was still chugging ...I strongly advise anyone in need of a new unit or of service to existing AC to simply call Simpson. Someone else? Again, why bother?The new unit is incredible. Thanks to Matt, Warren, Leonard, and the whole Simpson team -
Review 152 (2023-09-27 - Rating: 5)
Weāve been using Simpson Air for five plus years and have been fortunate to have Mike Terski as our technician all along. Great guy, professional, pleasant and always does a good jobā¦top-notch technician! -
Review 153 (2024-05-24 - Rating: 5)
Quincy was great. He was very instructive and gave me advice on what to do next. This will be followed up over the winter months. -
Review 154 (2023-08-13 - Rating: 5)
OMG, with this incredible heat and Iām sure tons of calls for repairs of AC units, Simpson came through for us. On a Sunday no less, our AC decided to stop working about noon. Actual outside temps were about 100 degrees and I called Simpson around 3:30 pm. A technician called me back in about an hour and arrived in about 2 and a half hours from my original call. Marcus diagnosed and repaired our AC in about an hour. Exceptional service! -
Review 155 (2022-10-17 - Rating: 5)
Mike Terski is always so helpful and informative and pleasant to work with. He has been our service rep for eight years and I like that this company does not keep changing the service tech. Simpson Air is always easy to work with and highly recommend them. Thanks Coolest Guys! Thanks Mike! -
Review 156 (2022-08-26 - Rating: 5)
Simpson Air has been servicing my two units for 10 years. They are honest with their recommendations looking always for my best interest. Their costumer service is always reliable. Ben & Frank did an excellent job today, Very professional and knowledgeable. I recommend Simpson Air for all your HVAC necessities! -
Review 157 (2021-11-16 - Rating: 5)
Today I had my annual AC maintenance service. I have to say that out of the five years with Simpson Air, the service maintenance technician, Sean ONeil, was hands down great!! He informed me about the process he was going to take while proceeding to do the annual maintenance. He let me know what was happening during the process and kept me informed. I was very impressed today as he told me not to panic and that I would probably smell heat because he was testing the heater part of the system. I do not recall any other agent ever telling me about checking the heater during the maintenance on the air conditioner, which makes perfect sense.In the past five years as a customer of Simpson Air, all the service agents were always professional, respectful, had excellent customer service skills, and answered any questions.Sean, you are great, and thank you for teaching me about what should happen during my annual air conditioning maintenance! -
Review 158 (2021-03-18 - Rating: 5)
I purchased a new home in which Simpson Air was responsible for the heating and air system. Every time I have called with a question or concern my issues have been addressed in timely manner with great information. Bonnie is always polite and helpful on the phone. Jaquan was great when he came to help with a clogged drainage pipe. And Jess was fantastic when she performed the annual maintenance on my system! Her insight, feedback, and overall conversation was great! I look forward to having Simpson Air and their wonderful staff help me for many years to come! -
Review 159 (2023-10-16 - Rating: 5)
Great service from Marcus. I appreciate his forwardness about services, prices, service plan. Nice I am now a coolest service package member and continue to look forward to using Simpson Air. -
Review 160 (2024-03-13 - Rating: 5)
Simpson Air is always professional and dependable. Seth is a great technician with impeccable people skills and always leaves his shoes outside! -
Review 161 (2023-09-14 - Rating: 5)
From sales to installation the team from Simpson Air were great. They were professional, knowledgeable, and respectful while installing my new AC system. Thanks. VeryšCool. -
Review 162 (2024-03-04 - Rating: 5)
Yimir Cruz Service Tech came in company vehicle with tools He seemed to know what he was doing and did it well, he also took the time to check my app to see if it was connected properly to the Thermostat, the service call was to repair or replace the thermostat which stopped working after the original repair service was complete my service call was to get the thermostat back on line and Yamir did a proper job. Because it now works. Thanx Yamir. Martin Lesher Homeowner March 4/2024 -
Review 163 (2024-07-02 - Rating: 5)
Mike was awesome! Very thorough and shared a lot of information with me. Couldnāt have been better! -
Review 164 (2024-01-16 - Rating: 5)
Ben did a marvelous job during his visit. He was very respectful of and with us and our property. His customer service was superb. -
Review 165 (2022-04-28 - Rating: 5)
Have used Simpson air for a few years. Marcus has been the constant rep that services our AC. He is friendly, works quickly, advises of all he has found or if it a clean bill of health. He verified if our unit was still under warranty which was a blessing.I recommend this company for its honesty and great communication and most importantly, their employee Marcus!! -
Review 166 (2022-10-18 - Rating: 5)
Angel was awesome! He came in for my HVAC annual maintenance and when he got in he told me exactly what he was going to work on as part of my annual maintenance plan. Heās a great asset and very professional and courteous service.I highly recommend Simpson Air for all AC needs. They have provided me with excellent customer service for the past 7 years and each time they have exceeded my expectations. -
Review 167 (2023-06-14 - Rating: 5)
This post is directed at the technician representing Simpson Air. If all Simpson Air employees embody the same professionalism then this post is addressed to Simpson Air as well.If all company personnel working for Simpson Air embody the strong work ethic as the technician dispatched to my home this afternoon, Simpson Air has nothing to worry about. Ben Arrington arrived to my home and took the time to explain what he was going to do in such a professional manner that I couldnāt help, but give my undivided attention.After inspecting my HVAC units he presented his findings and gave his recommendations on buying into a service plan. Iām not the easiest person to sell on things and though Ben left without me buying into a plan, I can say that I will have Simpson Air on call for any HVAC concerns I have in the future. I had never intended to buy into a plan, but watching Ben work and listening to his breakdown afterwards has me definitely considering the option to do so.I have had multiple HVAC companies at my home conducting annual inspections over the years and I have never once considered writing a review, let alone recommend the company the technician was representing. Ben Arrington made a believer out of me and for that I have confidence in Simpson Air moving forward.Thank you, Ben! Simpson Air is a better company for having you on board and representing them in the field.v/r,Cory Lorenz -
Review 168 (2023-08-21 - Rating: 5)
Thank you to Simpson Air and Matt for getting me back up and cooling. They did a wonderful job and were extremely professional. If youāre looking for an honest company that wonāt try and sell you what you donāt need, look no further than The Coolest Guys in Town! -
Review 169 (2024-01-24 - Rating: 5)
We want to thank you for sending they two great guys you sent to put in our air conditioning system today they were so professional, and nice guys.They both answered all our questions and helped us understand our new unit. We so appreciate all the time and help Diane and Fred Gearing -
Review 170 (2022-04-19 - Rating: 5)
Thank you, Simpson. I look forward to a cool summer thanks to the Coolest guys (and gals) in town.Simpson has maintained my HVAC system for 9 years. This year John did my annual maintenance and Sean changed the outdoor motor in the AC system. I continue to be completely satisfied with Simpsons service, prices, and professionalism. I appreciate that John called my attention to the motor and recommended I repair it while the system was still under warranty. Sean came out a few days later and completed the job with his usual skill and friendliness. I cant remember the last time I actually looked forward to seeing a particular service tech year after year! It speaks well for Simpson that they are able to keep quality employees. Thanks again! -
Review 171 (2022-05-31 - Rating: 5)
We just moved into a new home in the Wesley Chapel area and hired Simpson Air to maintenance our HVAC system. Our technician Jess was awesome. She was on time, super friendly, and knowledgeable and informative about everything she was doing. Will definitely continue using this company moving forward. Highly recommend. -
Review 172 (2019-07-17 - Rating: 5)
I highly recommend Simpson Air for your AC needs! We had a new unit installed and throughout the entire process we were beyond impressed. Leonard came out quickly to give us a quote. He was friendly, professional, and most importantly very knowledgeable. He immediately knew the solution to a problem weāve had with the drain line for over 10 years. Several different companies have serviced our old unit and no one recognized the problem. The two installers were also friendly and very professional. I was prepared for the house to be hot during install in the middle of the summer, but it remained cool. Everything was done efficiently and they even corrected our drain line issue. Leonard took the time to setup the new thermostat to my WiFi too. Now I understand why this company came highly recommended from a friend. Go with them, you wonāt be disappointed. Thank you Simpson Air! -
Review 173 (2022-06-03 - Rating: 5)
Jess completed our annual service today. She was timely, thorough, and efficient. Simpson Air provided A/C maintenance and repair on our original unit, then on our new installation, for the past 20 years. They have always provided a timely and professional service. I have and will continue to recommend them to others. -
Review 174 (2023-08-07 - Rating: 5)
I have used Simpson Air since 2005. I feel I can totally trust them. Never feel like they try to upsell something that isnt necessary. Mike has been a great tech at my townhouse for several years and now my condo. -
Review 175 (2024-07-10 - Rating: 5)
David was top notch and got our unit operating great again. -
Review 176 (2024-04-01 - Rating: 5)
We have been customers for 15 years, and continue to receive the VERY BEST service from Simpson Air. Our units have lasted many years beyond the normal life span of air residential air conditioning assemblies in Floridas - mostly due to timely, courteous, on-time, thorough, and respectful maintenance visits accomplished by every technician they have sent to regularly see us. They answer every question, and do everything they say they will do. When our units finally arrive at the time to replace them - their teams do a great job. Today we had the second such positive expereince from an installation team - the second time that Matt Douglas was the team lead for us... Absoutely on time and on target. We continue to be well served by Simpson Air, and unreservedly endorse them in their recent merger with DELAIR. You will be well served by this company. They are the coolest guys in town, indeed ! -
Review 177 (2020-06-13 - Rating: 5)
We trusted Simpson Air to install a new Carrier AC unit for us and they exceeded our expectations. Steve was very friendly and knowledgeable about the product. They scheduled the installation very promptly and the pricing was fair based on all the services and labor we requested. The technicians, Daniel and Mike, who came were exceptional! They put a new concrete slab and bolted down the AC unit, changed breakers, and changed all the hoses and installation in the interior AC component. Everything was labeled and paperwork attached to AC interior unit. Everything was clean, organized, and sealed to code. They cleaned up after themselves very well. I truely appreciate the wonderful work they did and the time they took to make it all perfect. I feel their pricing was very fair. Some may say that maybe I could have gotten a better price somewhere else, but I am certain that the quality of work these men did is worth so much more. I definitely recommend them for AC troubles. We had a great experience and are very happy with the result! -
Review 178 (2024-02-23 - Rating: 5)
Daniel Murphy was amazing! He had to crawl underneath our house. Iām sure it was not his favorite thing to do, but he handled it like a real professional and was able to give us lots of information. Thank you for sending such a fabulous employee. -
Review 179 (2022-06-09 - Rating: 5)
As an ex Navy technician, I know that troubleshooting takes thorough training and a willingness to seek and search out problems. Dealing with A/C technicians for many years as a homeowner has been almost a jokeā¦they always inflate themselves up as being the best but still leave you not sure of what they did. However every once in a while you hit āgoldāā¦that is how i would describe David with Simpson Air, he was very thorough and knowledgeable, I appreciate his honesty and personal integrity towards his job. Thank you! -
Review 180 (2022-05-05 - Rating: 5)
Jess did maintenance on our residential ac unit and was incredibly thorough, informative and efficient. Her knowledge and ability to explain and answer questions were outstanding. We are very happy that we called Simpson Air and will be their customers from now on. -
Review 181 (2024-04-04 - Rating: 5)
Got a great service today from Reggie Douglas! Very thorough and informative. Highly recommend Simpson/ Del Air for all ac service! -
Review 182 (2023-09-06 - Rating: 5)
David Perez is one of the best technicians. Excellent service, he takes his time to find the root of a problem and very respectable. Knowledgeable, efficient, and professional. -
Review 183 (2023-08-18 - Rating: 5)
Great hardworking service team, everyone one of them! Appreciate how polite Seth was.Excellent customer service is a rare thing these days and every person I have called or met has been fantastic! -
Review 184 (2024-07-11 - Rating: 5)
They were professional, knowledgeable and friendly. My HVAC was serviced timely . -
Review 185 (2021-08-27 - Rating: 5)
Angel from Simpson Air came out today to perform our annual A/C checkup and maintenance. He was friendly, knowledgeable, honest and an overall pleasure to have around. He answered all of my questions as I always have plenty while overlooking service being done to anything around my home. I like to understand what exactly is being done and try not to get in the way. Angel did not mind and has a great sense of humor.I have used Simpson Air since our home was built in 2016 and they have always been responsive, prompt, professional and courteous. I would highly recommend Simpson Air. -
Review 186 (2024-01-19 - Rating: 5)
Ben Arrington is AWESOME! He was very polite, professional, efficient and did an amazing job!! Couldnāt ask for better customer service! -
Review 187 (2019-10-07 - Rating: 5)
From scheduling to service, the entire staff at Simpsonās Heating and Air was phenomenal. Ms Donna was a God send and very personable and patient while scheduling an appointment with my demanding schedule. The service tech Jess was awesome. She was knowledgeable about what I needed done, performed the service in a timely manner and offered superb customer service!! She kept me informed of what she was doing and gave me tips to maximize my unit and save a few pennies. With many services these days, you get a window time frame of what time you can hope your technician will arrive. I was extremely pleased, the company kept in touch regarding the time, so I wasnāt waiting around all day. I highly recommend Simpsons Heating and Air and Jess to take care of your A/C needs. Thank you all for taking care of me! -
Review 188 (2024-07-05 - Rating: 5)
Sean provided a great service and got our air conditioning back up and running. -
Review 189 (2021-09-16 - Rating: 5)
David was our Technician and arrived at scheduled time. He diagnosed that the compressor wasnt working. He did more checking and found out there was a wire burnt and loose causing compressor to not stay on. He found what was not working and checked to see what was causing compressor not to work. He could of said it was the compressor but was very honest and professional on checking everything and replaced the broken wire fixing the AC unit. He represents Simpson Air Very well. He is an outstanding Technician and Simpson Air is Lucky to have him working for them and a outstanding Asset to their company. Thanks David for the GREAT service.