Joe Cool Air Conditioning and Plumbing

Located in Tampa, Florida

Address: 1101 E Cumberland Ave Suite 301G, Tampa, FL 33602, United States

Phone: +1 813-355-8576

Rating: 4.7

Services

Identifies as women-owned
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-21 - Rating: 5)
Extremely professional. Javier came out and explained everything he was doing and showed me his meter on every part he was testing and explained why my system couldnt blow out cold air. Since it was an older system I decided not to just repair it but to get a whole new system thru Joe Cool. The price was very affordable. Thank you Javier for making me feel comfortable about using your business. I will be calling this company if I have any other plumbing needs.

Review 2 (2024-09-11 - Rating: 5)
Javier was very helpful. He had a friendly and professional manner about him. He took the time to listen and talk to me about my problem. He went the extra mile to resolve my issue. He was very knowledgeable. I would definitely recommend him to anyone.Thanks again Javier.

Review 3 (2024-04-24 - Rating: 5)
Very helpful professional service. Great quality definitely sign up for membership. Well worth the price and cost than the membership will pay for itself. Thank you for your hospitality.Dale was professional very informative on the issues with that plumbing. Thank you for the Quality and great service.

Review 4 (2024-12-06 - Rating: 5)
Cardiny, the young man who came to service my A/C unit, was knowledgeable, respectful and extremely patient. He took the time to explain everything and what my options were.He is a credit to your company and to his family.

Review 5 (2024-09-28 - Rating: 5)
Javier did the most professional job ever. He was VERY courteous, gave a full explanation of all services done and it didnt try to sell me a bill of goods. Gave me great advice and made me feel more than comfortable for what I need to maintain my system. You need to make him president thank you

Review 6 (2024-11-06 - Rating: 5)
Javier S was WONDERFUL! We were dealing with another company that was unresponsive. Joe Cool and Javier responded right away and got our AC functioning again. We could not be more pleased. Their customer service and communication is amazing.

Review 7 (2024-08-22 - Rating: 5)
Javier from Jo Cool is an awesome tech!He was here on time and got the job done quickly and efficiently. He left the AC very clean and solved the issues we were having.Thank you Javier!

Review 8 (2024-12-17 - Rating: 5)
Javier was really knowledgeable, professional and personable. Quick, efficient service that got our A/C back up and running so we could get on with our day!

Review 9 (2024-08-12 - Rating: 5)
Javier was a consummate professional. I had an emergency and they arrived within a few hours of calling. They always picked up the phone, no robot. Repair of my air-conditioner, cleaning and maintenance was done timely, throughly and I have peace of mind with their monthly maintenance plan. 🌟🌟🌟🌟🌟. Highly recommended.

Review 10 (2024-09-27 - Rating: 5)
Amazing experience from start to finish with Joe Cool today. Our A/C went out during the hurricane and I called first thing the next morning. The technician, Jarick, showed up that same afternoon on time, quickly diagnosed the problem, and had it fixed before dinner. Oh and we signed up for a membership at $17/month to get routine maintenance for HVAC/plumbing and no emergency fees. Can’t beat that for peace of mind. We will always request Jarick for future visits—great guy doing a great job!

Review 11 (2024-12-12 - Rating: 5)
Great experience with Joe Cool and their team. Javier took time to explain recommendations and answered all my questions. Highly recommend!

Review 12 (2024-08-14 - Rating: 5)
Great job from Jarrick. Cleaned out condensation pump. Very friendly guy too. I’ve never had a negative experience with Joe Cool or any of their staff. 👍W. Clair, St. Pete.

Review 13 (2024-11-06 - Rating: 5)
Javier is by far the most knowledgeable, professional, and kind AC tech we’ve had help us with our AC issues. We highly recommend him. He really takes his time and explains everything. He answered every question we had. Thank you so much, Javier.

Review 14 (2024-11-22 - Rating: 5)
Staff is great 👍 . My technician Karl, was awesome! Everything is working great again and he cleaned up and left everything nice and tidy. Great job Karl!

Review 15 (2024-11-25 - Rating: 5)
Javier is the best! We can always count on him to give good advice and fix any issues. We exclusively trust Javier to fix any issues. We would give him 10 stars if we could!!

Review 16 (2024-07-03 - Rating: 5)
Javier was the best!! He explained everything and was very thorough in cleaning out and updating our AC system. We could not have been more satisfied.

Review 17 (2024-11-26 - Rating: 5)
Thank you to Javier for taking care of my AC in a short period. Very professional, great attitude and job well done. Very pleased

Review 18 (2024-09-05 - Rating: 5)
I have been a customer of Joe Cools for years now and they always have the most professional, knowledgeable and helpful technicians. I had a AC issue today called at 4pm and Jared was here by 5:30. Now thats fast!!! He found the issue right away replaced the parts and we are cooling comfortably again. I highly recommend this company and their techs and the service agreement is excellent. I tell all my family and friends about their services!!!!Whitney H.

Review 19 (2024-05-04 - Rating: 5)
Update: Had an issue and Javier came out and was timely, professional, and made sure everything was taken care of. He did a great job!Jarrett and Cardiny did a fantastic job during an emergency with our air conditioning and walked us through every step making sure my family was taken care of. Highly recommend using Joe Cool if have any air conditioning issues.

Review 20 (2024-07-24 - Rating: 5)
Javier is awesome he came out and within minutes he diagnosed the problem, educated me on what was going on and fixed the problem. He is so nice, and a great personality. JAVIER is highly recomended.

Review 21 (2024-04-26 - Rating: 5)
I would like to provide a huge shout out to Zack of Joe Cool Home Services. Due to a factory defect of the outside unit to our A/C system it needed to be replaced. Zack was punctual, very professional and friendly. He was meticulous in the work he performed and was very good at explaining what he did in answering any questions. Thanks Zack!!Another shout out to the owner, Tom Graham who also drove 2 hours to personally deliver the unit. We are cool with Joe Cool.

Review 22 (2024-09-19 - Rating: 5)
Wonderful Service! Javier was very professional. He kept me up on details of work and inspection being done.

Review 23 (2024-05-18 - Rating: 5)
Joe Cool technician Jarrett D came to repair our A/c that was not working correctly. We couldnt ask for a nicer person who really knew what he was doing . Repair was done quickly and professional. When he a rrived it was 85 in our house and now temp is steadily dropping....yeah!! We will request Jarrett if we have any future needs.Cathy and John S

Review 24 (2023-11-28 - Rating: 5)
I recently called Joe Cool Home Services for a plumbing issue in my bathroom, specifically to replace the P-trap, and I couldnt be happier with the experience. From the outset, Jimmy was a breath of fresh air with his friendly demeanor and professional approach. He has a way of making you feel completely at ease, explaining the process in simple terms and sharing handy maintenance tips. The quality of his work was top-notch, and he left the bathroom spotless after the job. What really set Jimmy apart was not just his exceptional plumbing skills but also his engaging personality. Its rare to find someone who does such great work and also brightens your day. I wholeheartedly recommend Jimmy H and Joe Cool Home Services to anyone in need of a reliable and personable plumber.

Review 25 (2024-03-12 - Rating: 5)
Dale came by my house to look at a clogged and leaky pipe. He gave me several options of repair and several recommendations for a course of action.The work we agreed on was done without any problems or issues. He was great on all aspects of the job- from communication, to professionalism, and information.Even from the start, with the original phone to schedule the service was great

Review 26 (2024-10-18 - Rating: 5)
Javier was exceptional. Thorough assessment, outlined my options, and provided a feasible recommendation. Highly recommend!

Review 27 (2024-02-12 - Rating: 5)
We had an incredible experience with the company and our technician Phil was amazing. He was so knowledgeable and it was the cleanest job we have ever had. He gave us great advice and replaced a toilet in 2 days that had to be ordered.Definitely highly recommend this company and Phil!.

Review 28 (2024-06-06 - Rating: 5)
Xavier, is a great representative for this company. He is professional, explains all issues, repairs and cost clearly. He is thorough, and included explanation of possible issues down the road. He is kind, respectful and considerate. He is always welcome here. Thank you, Xavier.

Review 29 (2024-04-25 - Rating: 5)
Joe Cool came highly recommended from family for AC services in St. Pete. Javier arrived quickly, had great knowledge of our system and components and recommended the care and maintenance we need. 5 stars would recommend this company and services to others!

Review 30 (2024-07-16 - Rating: 5)
Wow! Javiar & Joe Cool really impressed me today! Professional, knowledgable, & caring, too! Javiar performed a 1st class air handler restoration, installed a new uv light, & suggested the total care plan! Thank you Javiar! Cheers!Tony Conza

Review 31 (2023-10-08 - Rating: 5)
I would highly recommend this company! I called late on a Friday afternoon and was able to get someone out same day. I was lucky enough to have Joey M come out and this guy was excellent!! What I thought would be a simple fix turned out to be a little more but Joey took pics and explained the situation so I felt very comfortable and that I wasnt getting taken advantage of.. Although it was the weekend and on top of giving me an excellent price on everything Joey went out of his way to bring back a portable AC unit to keep us comfortable til the repairs are made. Thank You JOE COOL and a special Thank You to JOEY M.!!!!!

Review 32 (2023-12-06 - Rating: 5)
We are on the Joe Cool maintenance program and today was one of our scheduled maintenance appointments. Javier was efficient in the time he took to inspect and perform maintenance on our HVAC system. He left us a written report. He told me how the system was performing, what was working well, and what we could improve. Never pressured us to purchase anything extra. It was our great pleasure to have him come work on our equipment.

Review 33 (2024-11-27 - Rating: 5)
Dale went above and beyond to fix the plumbing issues we had. Highly recommended.

Review 34 (2023-12-18 - Rating: 5)
JoeCool is always relatable and professional, a trustworthy vendor.Technician Javier was caring and performed a complete review of our AC system. Tactfully explained our options in order of priority , just fantastic.Thank you Javier & JoeCool.

Review 35 (2023-11-21 - Rating: 5)
These jobs are always expensive I get it. The plumber was super friendly and got where we were coming from. He was working extremely long hours but was still friendly and made sure we were satisfied with the work he completed. I initially wanted a 1hp garbage disposal so he bought out that unit but also bought out a much more affordable 3/4hp option. We went with the more affordable option and it was great he decided to bring out both so the job could be completed with one visit. It is always worrisome when you need a contractor to come out due to costs. I think this company gets that and will have multiple solutions on hand for whatever situation you are in.

Review 36 (2024-01-03 - Rating: 5)
We had an emergency situation and were worked in the schedule within two hours. Dale our technician was courteous, respectful of property, friendly, and informative. We hope to have him out again for the additional work scheduled. We would highly recommend Joe Cool and Dale!

Review 37 (2024-10-18 - Rating: 5)
Javier was great! Completed the job. Explained everything thoroughly and was very helpful. Thanks Javier!

Review 38 (2023-11-10 - Rating: 5)
From the first call, to the last sweep of the broom, Joe Cool knocked it out of the park. The sincerity, patience, and kindness that the office staff showed me is the epitome of how a customer should be treated. Our technician, Jimmy was outstanding. He explained everything as he went through the replacement of our water heater. He was respectful, kind, clean, and so very friendly. Theres a reason I called Joe Cool first when our water heater finally failed. You need to do the same. You wont regret it.

Review 39 (2024-03-01 - Rating: 5)
After 18 years, we finally found a trustworthy, skilled, and reliable plumber. Dale was knowledgeable, considerate, polite, and most of all he fixed our problems. Joe Cool Plumbing Services was a pleasure to deal with from start to finish and will be our plumbing company of choice in the future.

Review 40 (2024-04-19 - Rating: 5)
Dale & Trey were EXCELLENT!! Very professional, friendly, and the work was done quickly But thoroughly. They explained everything afterwards and took pictures. Would definitely recommend!

Review 41 (2023-12-06 - Rating: 5)
We started to notice water outside our sewer access cap, Joe Cool had someone out there quickly to take a look and was able to schedule the work to get down in the next couple of days. We didnt get multiple quotes because we wanted this fixed ASAP, but I will say everyone who we interacted with was knowledgeable (they identified the issue, showed me, explained how this happens, etc.) and friendly. All the work was permitted and inspected.We were also in the middle of some other house projects so I give major credit to the team who worked on the issue, they were easy going about navigating the construction zone of our yard even though it made more work for them.

Review 42 (2024-05-21 - Rating: 5)
Javier was professional, thorough, and sincere in every action he took.Although unable to get us up and running (due to parts availability), I’m confident we’ve finally found the right man for the job.

Review 43 (2023-12-21 - Rating: 5)
It was a pleasure working with Javier today. He was very friendly, explained step by step what he was working on. And also educated me on what I can be doing on my end to maintain the life of my AC unit. I have been using Joe Cool for years now and I would never change that!

Review 44 (2023-10-28 - Rating: 5)
My technician was incredibly helpful and kind. He fixed my plumbing issue in just a few minutes and took time to educate me about the problem.The scheduling woman was also friendly and professional.Overall a really great experience and I will definitely use their services again!

Review 45 (2024-09-25 - Rating: 5)
Javier was great! Identified and fix the problem quick and got me in cool air.

Review 46 (2024-01-30 - Rating: 5)
I had and AC annual maintenance done today by service technician Cardiny. He did an extremely thorough service had examination of the compressor, air handler, and insulation level. He advised me of possible protections I might consider. I was extremely impressed with him and the service.

Review 47 (2023-10-30 - Rating: 5)
Never disappointed with the service from Joe Cool. Javier was top notch professional. When dealing with Joe Cool I don’t feel like I’m going to be sold something I don’t need, which is a fear with most A/C services I think. Their response time so far has been stellar! On one occasion last year however, I had to wait almost a whole 3rd of an hour! Thanks Joe!

Review 48 (2024-10-28 - Rating: 5)
Jarrett showed up this past Saturday and clearly showed me the issues with my AC condensers which were flooded in a recent hurricane. He is very friendly and knowledgeable. He was able to get me a fair price for new units. I appreciate his guidance and asked him to help with the install. I recommend him, wholeheartedly.

Review 49 (2023-11-03 - Rating: 5)
Ive had a great experience working with Joe Cool on replacing a water heater and installing a water softener in the past few months. Dale did a great job with the installation, and was very professional. Natalie also did a great job making recommendations and walking me through different options.

Review 50 (2024-09-24 - Rating: 5)
Javier was AMAZING! Super knowledgeable and got my house cool in no time. Thank you!!!

Review 51 (2023-12-18 - Rating: 5)
I had Derick at Joe Cool Home Services fix a leaking pipe at my house in Decemeber of 2023. They took our call on a Sunday and had it fixed and completed the following day. Great customer service by all the employees inclined esp Derick. 5 stars and definitely recommend to everyone.George Foster

Review 52 (2023-11-03 - Rating: 5)
Derrick responded to our home to repair the regulator for our barbaque and install a hook up for our generator. He arrived on time, he was very polite to my wife and I and even tested the generator to make sure it worked prior to leaving. There service plan was more affordable than the existing one we have with another company so we signed up for that as well. With our experience so far I would have no problem referring them to anyone else.

Review 53 (2023-11-22 - Rating: 5)
Joey was on time, identified the problem quickly. Gave an honest recommendation (wasn’t an immediate cause for a bigger issue). He told me what I needed to do. Was so nice to talk to and discussed my options. Especially being out of town, Joe Cool always gets to my rental as fast as they can to solve my problems when I need them. Kudos to Joey for today!

Review 54 (2024-06-19 - Rating: 5)
I had them doMaintenance on my Ac unit. Jeremiah B was the tech that checked everything, gave me some suggestions to help the life of the unit. Great job !!! Great Tech great company

Review 55 (2024-05-08 - Rating: 5)
Javier was very efficient. Explained all he did with pictures also. Told me how I could save money with the plan. Great service.ThanksMarilyn Zappone & Ross Andrews

Review 56 (2024-10-16 - Rating: 5)
Javier did great job and finally got my ac working.

Review 57 (2023-12-05 - Rating: 5)
Warren arrived on time and was knowledgeable, personable and experienced. He took to time to show and explain the condition of our HVAC unit. He found our unit was still under warranty which will save us half on the replacement of our UV light disinfection systems parts.

Review 58 (2023-11-29 - Rating: 5)
Jim was very friendly and knowledgeable. He showed us the extent of our plumbing problem and was very helpful explaining what our problem was. He made us feel comfortable With our decision to take on a change with our cast iron pipes that were deteriorating

Review 59 (2023-10-20 - Rating: 5)
Joe Cool Home Service was amazing! They found mold growing on our air handler coil and cleaned it for us for a reasonable cost. They also went over and beyond to make sure the return air plenum was repaired and cleaned. Highly suggest Joe Cool Home Service.

Review 60 (2024-04-29 - Rating: 5)
Ray was very professional and helpful. He explained what needs to be addressed clearly and understood our budget restrictions. Highly recommend!

Review 61 (2023-05-15 - Rating: 5)
Jimmy and Dakota were extremely knowledgeable, professional, friendly and efficient. We had an emergency pipe issue and they came out, diagnosed and repaired our pipes. Dale came out the following day and I was equally impressed. Dale explained what needed to be done, explained in detail and fixed the issue. I would highly recommend this company and will definitely be using them again.

Review 62 (2023-12-14 - Rating: 5)
Phil came out same day and repaired my leaky problem. He explained everything to me and showed me the repair which was no small job, but he made it look easy. I couldn’t be happier. Thank you Joe Cool Home Services.

Review 63 (2023-02-08 - Rating: 5)
Javier was superb. We have a 13 year old system that is showing its age. But it is working pretty well overall so Javier identified two component issues and explained the problems. He replaced both components and everything is working great. He also gave me options for the future. I have been using Joe cool for 20 years. They continue to impress me with their professionalism and attention to detail.

Review 64 (2023-06-27 - Rating: 5)
Joe Cool has been my go to service provider for a few years now, and Im always happy with their work! Whether its a big job like shower demolition and installation, or small jobs like annual AC/plumbing check ups, the job is done thoroughly and well. Special thanks to Marcus M today for fixing so many small issues in my plumbing today and providing me with lots of helpful tips!

Review 65 (2023-12-15 - Rating: 5)
Joey came out to my home today and I am so happy I phoned Joe Cool. We have struggled to find a reliable and honest HVAC company here in South Tampa and FINALLY, I think I’ve found them. His knowledge and his honesty were greatly appreciated. Never pushed any extras - just offered, with explanation, all benefits the company has to offer. Thank you Joey!! Hoping all Joe Cool’s staff represent the company and treat their customers as well as Joey did.

Review 66 (2023-10-31 - Rating: 5)
Javier was very accommodating to our a/c issues. He was very thorough and fixed the problem. He was friendly, knowledgeable and professional which made for a good experience with Joe Cool.

Review 67 (2024-02-22 - Rating: 5)
Called and they were here within a couple of hours. Dale addressed the issues and took care of them promptly. He is professional and courteous and we will definitely ask for him if there is anything else we need in the future.

Review 68 (2023-11-11 - Rating: 5)
I had an emergency and the scheduler called right back updating me with who would be arriving.Phil showed up and was very friendly providing all the information of the repair including cost. He offered to stay and fix it into the evening.Wonderful working with you!

Review 69 (2022-05-10 - Rating: 5)
Incredible experience. Very pleased with this Company. They are super efficient in scheduling your appointment and keeping the schedule on track during the entire process. Our crew Nick and Logan were amazing, courteous, and did a very challenging job in just a couple of hours. I would highly recommend them and will continue working with them through further plumbing upgrades.

Review 70 (2023-05-09 - Rating: 5)
We had Dale from Joe Cools come out a few days in a row, and he did a great job with fixing our plumbing issues (water heater, shower leaks, etc) in our old home! He was great! We recommend him 100%! Will be giving Dale referrals to our friends and family if they ever need these services.

Review 71 (2024-05-04 - Rating: 5)
Thank you Javier. He was awesome and very professional. Air is blowing cold again. YAAAYY!! We will definitely ask for him next time.

Review 72 (2024-02-23 - Rating: 5)
Ray was an excellent tech. He came out and cleaned and inspected my ac system and provided some feedback on some things that could be done to keep my system running smoothly longer.

Review 73 (2023-12-04 - Rating: 5)
The tech was absolutely wonderful! He was very personable, explained everything, showed me the defective part, had a brochure explaining why it needed replacement and gave me the best discount possible. What more could you ask for?

Review 74 (2024-05-02 - Rating: 5)
Jarrett recently made a service call for our AC which I thought was making strange noises. As it turns out it was not the AC. Jarrett was a pleasure to meet and I greatly appreciate his honesty.

Review 75 (2024-09-23 - Rating: 5)
Javier was professional and caring, would highly recommend. Thank you!

Review 76 (2023-09-05 - Rating: 5)
Weve been with Joe cools for over three years. Our 100 year old house has needed a lot of tender loving care over the years:Plumbing: Their team has helped many times with plumbing issues weve had. They always give explanations my accountant brain can understand. Theyve replaced drain pipes, fixed under sink pipes, and helped isolate and patch entry-way points for rodents. There were a few plumbing fixtures under the house that were a little dated and they got them up to code. We had just this month a toilet that was making funny noises when flushing and Daniel is both fixing what looks like a small clog and is fixing the sink the toilet noise was backing up into.Air Conditioning: Theyve replaced the duct work in our house as well as installed our current unit. They also did the associated drywall work. There was one hiccup where the drain pan on the upstairs condenser was slightly tilted and they repaired the drywall damage promptly. We had had our daughter in Mid Aug-2022 and our AC unit DIED about five days before the due date. Joe Cool came out showed that replacing it made more sense than fixing and got us a new 5-ton unit installed all within about 5 days and just in time for the arrival of out child (was very stressful that was a hot August).Drywall: I dont know much about drywall but what theyve put in looks good. They added a trapdoor into one of the crawl spaces when they replaced our ductwork and that was very helpful when we were in the process of critter-proofing the house.5 stars would recommend

Review 77 (2024-03-18 - Rating: 5)
I couldnt be more happy with our experience with Joe Cool and Dale especially. He was fantastic. Honest, kind, and efficient. Highly recommend.

Review 78 (2023-10-24 - Rating: 5)
John provided me a solid estimate for replacement of my A/C. Thank youINSTALLED! John & Austin (installers) were awesome… they worked together as a great team to get my new AC installed.

Review 79 (2023-11-13 - Rating: 5)
Derick was very helpful and personable. We could tell he had a lot of experience and gave us helpful tips to maintain our home. He seemed very straightforward and authentic.

Review 80 (2024-06-03 - Rating: 5)
Javier was amazing. Diagnosed issues quickly, handled repairs efficiently and effectively. Highly recommend!

Review 81 (2023-11-14 - Rating: 5)
Cleaned out kitchen drain & cleaned up afterwards (including putting my stuff back under sink). Also checked bathroom drains & hot water heater as a courtesy & without being asked. Dale was super nice and explained work in laymans terms so I could understand my options.

Review 82 (2024-12-10 - Rating: 5)
Javier was super thorough and quick. He diagnosed the problem and had everything he needed to fix it in record time! Would highly recommend.

Review 83 (2024-11-07 - Rating: 5)
Javier is pleasant and knowledgeable is a great spokes person for the business

Review 84 (2022-12-15 - Rating: 5)
My service was with Dale. If all of the techs are this good I can assure that you will be in very good hands. Dale went through each plumbing outlet and checked everything even though he was here for one issue. He gave a comprehensive assessment and 5 options for repair and maintenance. I felt very confident that he could diagnose and fix the problem effectively. I wouldctrust Dale with all of my plumbing needs. 🌟 🌟 🌟 🌟 🌟

Review 85 (2024-03-18 - Rating: 5)
Excellent work! Dale got here on time, did great work, and even caught a small leak we didn’t know about and fixed it on site! Highly recommended!

Review 86 (2024-04-19 - Rating: 5)
Ray came in, diagnosed a factory fault under warranty, replaced the defective part, and got our system running again in less than an hour and a half. Great customer service!

Review 87 (2021-07-02 - Rating: 5)
Mike arrived on time and ready to start. He inspected the area around the toilet and found obvious signs of a leak. He gave us a written estimate which we thought was fair and once approved started the repair.Mike was very thorough and continually cleaned the area where he was working. He was friendly and informative. The work was finished in a reasonable time. We were pleased with the entire process and would recommend Joe Cool and Mike.

Review 88 (2023-06-10 - Rating: 5)
Called Joe Cool to come and inspect my overflow gasket in the bathtub on a Friday. Natalie came out early Saturday morning. She inspected and replaced the gasket and performed a leak check. Loved the service and the attention to detail from Natalie. Would definitely use them again.

Review 89 (2024-02-07 - Rating: 5)
Technician was very pleasant and took his time inspecting the heat/a/c systems. His review appeared thorough and time explaining to me adequate.

Review 90 (2024-05-09 - Rating: 5)
Javier came out and did a great job changing out the compressor on our A/C. Very nice and professional!

Review 91 (2023-01-26 - Rating: 5)
The washing machine drain was backing up and we discovered when Austin tried to snake the vent pipe from the roof that the pipe was disconnected and had to install a Studer vent to prevent sewer gas from getting into the living space. He was very professional, did a great job, and returned everything back to how it looked before. He explained everything he was about to do before he began. Weve been customers of Edward I. Case plumbing since 1976 and now that they have been incorporated into Joe Cool, they will continue to be our plumber of choice.

Review 92 (2022-04-20 - Rating: 5)
Joe S. visited us today to complete routine AC review and maintenance. He walked through everything he was going to do with us ahead of time and even anticipated needs we may have for the future. He was easy to communicate with and made the interaction smooth. He worked very efficiently and kept us in the loop with everything that was going on. We will definitely be using Joe Cool services again in the future thanks to Joe!

Review 93 (2023-11-01 - Rating: 5)
Called them on a Saturday afternoon due to some leaking pipes and main water was turned off due to a prior bad contractor error. Came within an hour, fixed all the leaking pipes and got everything up to code within a day for a fair price.

Review 94 (2022-07-26 - Rating: 5)
Joe, the tech not the owner, was great. He was knowledgeable and quickly diagnosed the problem, clearly explained what he was doing each step of the way, was incredibly respectful of our home & pets, and has a terrific sense of humor to boot (particularly helpful in our 87 degree home at the tine.)I highly recommend the Cool Joe maintenance and service contracts, the entire Joe Cool team, and especially super tech Joe.

Review 95 (2023-12-06 - Rating: 5)
Cardiny was thorough, friendly, and educational with his work. His explanation and documentation was excellent. He represents Joe Cool very well. Thanks.

Review 96 (2023-12-09 - Rating: 5)
Always on time and great technicians!! Warren was very thorough and explained in detail any related questions I had. I recommend this company 100% been a loyal customer for over 3yrs!!

Review 97 (2022-06-23 - Rating: 5)
Dustin, Matt and the rest of the Joe Cool team performed a perfect job from troubleshooting the problem to installing an entirely new, upgraded system- flawlessly. Rae, the service tech relayed the project clearly who handed the issue off to Matt who found a full system in stock, while providing a free temp unit during scheduling. Only several days later, Dustin and his crew arrived on time, were professional and installed the new system without issue - ahead of schedule. Great job!

Review 98 (2022-01-14 - Rating: 5)
Kyle was my Technician whom installed a new Water Heater and Expansion Tank. He did an exceptional job, took care to protect my home. Kyle has extreme knowledge which he shared when I asked questions. He is professional, excellent communication skills, proficient work habits, patient, kind, pleasant and cleaned up the work area before leaving. I am so confident in his skills that I am scheduling future work with him to install a new toilet, sink and fixture which I have put off for many years. If you have him do any work in your home, you will be extremely pleased with the results. It is reassuring to have quality work performed and a great personality which he process.

Review 99 (2023-12-11 - Rating: 5)
Very pleased with the check up done on the AC unit. They have been very prompt, easy scheduling, follow up, letting us know when they are going to be here so we were not waiting all day. Thanks!

Review 100 (2023-12-14 - Rating: 5)
What a pleasure to work with such a courteous and professional company!Our experience was 5+++++ stars. Thank you for renewing our confidence that there are quality people out there!!Mike and Rhonda Monahan

Review 101 (2021-06-09 - Rating: 5)
Kyle from Joe Cool came out to help install a clean out for our plumbing. He was very knowledgeable and thorough. Fast service and he was very professional to work with. Highly recommend Kyle and Joe Cool!Great company!

Review 102 (2022-05-27 - Rating: 5)
Shoutout to Jon the Comfort Advisor and James & Jay the techs. You guys were all incredibly professional, quick and very easy to work with. First time replacing a unit and you all made the process seamless and stress free. Thank you all for your hard work and kindness.

Review 103 (2023-12-27 - Rating: 5)
Joey M from Joe Cool, again, exceeding expectations.After methodically assessing potential reasons why our AC unit was not functioning, Joey M pinpointed the issue as a lack of power. He proceeded to simply turn the under the system switch and the issue was solved. So glad integrity and the customers best interest was honored. We are part of the Maintenace Plan at Joe Cool, so no charge for the visit. Fantastic results.

Review 104 (2021-09-01 - Rating: 5)
We just had Derrick come to give us a quote for a new air conditioner and furnace. He was so knowledgeable and honest. He gave us different options and listened to our concerns. He was able to give us a very competitive price. I highly recommend using Joe Cool Home Services . . . and request Derrick for your quote. He was wonderful!

Review 105 (2024-02-05 - Rating: 5)
Ray at Joe Cool was very friendly and knowledgeable on the full inspection and check up. He was able to clearly explain all options and felt like he cared about the customer

Review 106 (2021-06-26 - Rating: 5)
This was our second time using Joe Cool for A/C work. Prompt response, Very reasonable service charge, knowledgeable and friendly techs. Weve had a few bad experiences with HVAC repair companies in the past; were very happy to have found Joe Cool and highly recommend them.

Review 107 (2022-01-18 - Rating: 5)
Wow. This is a great company. Chad was our technician. He and his team repaired an underground leak for us. The whole experience with Joe Cool from our first phone call to the finished job was excellent. I highly recommend this company for your home repair needs.

Review 108 (2023-06-14 - Rating: 5)
Javier S. was great; professional, friendly, and knowledgeable! He installed a surge protector. He also performed maintenance on my system. He cleaned out a bunch of slime and build up from my drain. Perfect timing because it likely would have backed up soon.

Review 109 (2022-04-18 - Rating: 5)
We had a water softener system that was breaking down and clogging the faucets throughoo on it the house; we called Joe Cool Plumbing and they sent someone out that afternoon, assesses the problem, ordered parts and replaced the old system the next business day (it was Easter weekend). Serviceman Josh was on time, very professional, answered all our questions, expertly installed the new system and instructed us how to operate the new system before he left. He also removed the entire old system and cleaned up his work area. Great Job Josh! And Thank You Joe Cool!

Review 110 (2022-12-09 - Rating: 5)
Mark and Dakota came out and installed my toilet. They were AWESOME!!!! Professional, polite, courteous and efficient. They installed my toilet quickly and even cleaned up after themselves!! I would give 10 stars if I could. :)

Review 111 (2022-06-23 - Rating: 5)
Today I had a HVAC installed. The two installers did a great job. They didnt leave until they were satisfied the system was running perfectly. The salesman made sure that we got the perfect system for our home.If there were a rating system more than 5 stars I would give it to Joe Cools products and employees.

Review 112 (2023-03-21 - Rating: 5)
Jimmy H and Kaley were a great duo. Their calm demeanors and teamwork made my stress go away. I loved that they went all the way to Home Depot to get the new faucet and they were kind enough to send us pictures of all the options.

Review 113 (2023-12-29 - Rating: 5)
Ray was very knowledgeable and experienced. Worked on my a/c in a timely fashion. Also make recommendations to help me obtain the best out of the unit.

Review 114 (2023-11-06 - Rating: 5)
My A/C unit went out and I called them over the weekend and they were here first thing Monday morning. Joey was very knowledgeable and professional. Haven’t made a decision just yet on which route I’m taking. Thanks Joey

Review 115 (2023-10-05 - Rating: 5)
Joe Cools tech, Cardiny, took the time to explain everything to me, including what I need and why. He left no mess and provided information on warranty requirements and suggestions for future maintenance. Will use again.

Review 116 (2023-12-29 - Rating: 5)
Super nice and professional plumbing experience! I’m so glad I picked this company for what I needed to have done. Would definitely recommend them and will use them again in the future!!

Review 117 (2021-05-05 - Rating: 5)
Kennth and Kyle showed up right on time and was very professional and also very personable. They were quick and did a great job. they accept all kind of payment method, I paid contactless over their iPad, I appreciate the information they gave me and thier great work. Call center Ladies are great, they made everything organized and hassle free- called me 30 minutes to confirm the appointment.Totally recommends Joe Cool Home Services!

Review 118 (2022-05-09 - Rating: 5)
My AC went out over the weekend, called Joe Cool at 0730 Monday morning they had a guy Adam out at 9 am. He diagnosed the problem and stated he could have it fixed in 2 hours. I thought it was a little pricy but I knew it would be fixed properly and within in 2 hours so I went ahead and had it fixed. Adam too pictures of the damage parts and the fixes that he did plus sent them to me for my reference. We have 5 dogs and they were no bother for him! Awesome job I will defiantly use them in the future when needed!

Review 119 (2024-06-12 - Rating: 5)
Javier, a nice gentleman, got the job done in no time. Thanks, and I highly recommend him.

Review 120 (2024-03-29 - Rating: 5)
Dale was great! Installed a new shut off valve and took the time to place it better than it had been originally!

Review 121 (2021-05-17 - Rating: 5)
I’m so happy 😁 I did communicate with Joe Cool company for checking my old AC , figure out and understanding I need to replace with New AC.I meet with Tom -advisor person to discuss my AC options. All the information he gives me were so helpful. He and the whole company gives me a little bit time to think about it and to choose which options will be the best for me!Show sufficient understanding if the customer needs to find payment options.Accept any payment method too, which is great for the company!I’m so grateful to Joe cool company,Tom and the installation guys-James and Adrian for understanding,working quite and very professional.It definitely took them couple days to install the newAC , but this is because of the reasons were in terms of location and removal of the old one and additional measures!We are all patients because the main thing-everything to be settled-excellent!James and Adrian did it -awesome job guys! And with a little bit help of their manager , which is normally, because every place where they are going to is different!Tom, James , Shawn, Isaiah and Adrian-including myself also-we all get a great business professional communication and connection!I’m grateful for that!Definitely for now on and in the future I will recommend who needs checking AC or replaced AC -to contact with you guys fromJoe Cool company!Thank you very much all !👏😁😎Customer:Vesela Ancheva 😁

Review 122 (2023-11-24 - Rating: 5)
Jim did a great job at troubleshooting our problem and resolving it for us. Id recommend him to anyone for his competence and resolution skills.

Review 123 (2023-03-15 - Rating: 5)
The service technicians were so professional and courteous and just really pleasant and engaging people. They fixed the two problems and left a very clean bathroom when they were finished. Very satisfactory outcome.

Review 124 (2024-04-25 - Rating: 5)
David and Spencer arrived on time, were very professional and got the job done!! They explained everything to us and cleaned up perfectly!!!

Review 125 (2021-09-15 - Rating: 5)
I called this morning and Brandon Burgess from Joe Cool was at my house by 9:30 am. He was friendly, efficient and professional. I highly recommend Joe Cool as they have clearly taken time to choose and train their employees well.

Review 126 (2024-04-12 - Rating: 5)
Dale was awesome. Details, pics, helpful and friendly. You dont often find service like this anymore

Review 127 (2024-11-04 - Rating: 5)
Dale found the leak. Now I just need to come up with the money.

Review 128 (2024-05-08 - Rating: 5)
Fale is an excellent tech. He shared emotional support during a expensive transaction....Ask for Dale.

Review 129 (2023-05-29 - Rating: 5)
Jarrett came out within an hour of me calling on Memorial Day and identified a problem that the prior technician from a different company missed. Was very happy with the attention to detail and explanation.

Review 130 (2024-03-05 - Rating: 5)
Dale was great everything went perfectly.

Review 131 (2025-01-03 - Rating: 5)
Javier did an excellent job.👍

Review 132 (2024-09-17 - Rating: 5)
We LOVE Javier....honest, trustworthy and personable. Very thorough. Doesnt try to upsale on unnecessary items

Review 133 (2021-03-16 - Rating: 5)
Kyle and Zach really did a great job fixing my plumbing issue. I just bought my home and one thing after another kept happening. They were very knowledgeable and detailed and did a great job. I would refer them to others. 5 star service! Thanks guys!

Review 134 (2022-01-13 - Rating: 5)
Garrett and the team came out, used safety protocols and showed us everything that we needed to have done and explained the process. They had taken photos of the areas needing attention. Very professional and courteous staff and would really recommend to anyone.

Review 135 (2024-01-02 - Rating: 5)
So I had a small problem and Joe Cool Home Services fixed my problem with one phone call I am very pleased with the professionalism and the service that I received from Dale I would definitely use Joe Cool Home Service again

Review 136 (2024-01-03 - Rating: 5)
Cardini was very professional and thorough with the maintenance on my AC Units. I highly recommend Joe Cool for their AC unit service!

Review 137 (2023-12-18 - Rating: 5)
Our service technician, Ray, was very helpful and knowledgeable. I was able to schedule a maintenance visit very quickly and the communication was great.

Review 138 (2024-05-08 - Rating: 5)
My tech Cardiny did a great job fixing my AC. Im definitely happy about not sweating to sleep tonight. Thanks, Cardiny!

Review 139 (2023-10-22 - Rating: 5)
Company replaced the air ducts and needed to repair a hole in the ceiling. Work was done perfectly. I have popcorn ceilings and worried that the hole repair would be visible but the popcorn was replaced and painted and the repair is seamless with the rest of the ceiling.

Review 140 (2021-06-15 - Rating: 4)
Technician was very thorough and up front about costs. He explored all options and found the potential problem. After further investigation on my part with the bills, I found that it may be my mom that was causing the excessive water bills. For piece of mind I am pleased with his service and professionalism

Review 141 (2023-05-25 - Rating: 5)
Zac was very knowledgeable and friendly! We are satisfied with your business and would use you again.Thank you for your promptness in fixing our AC unit.

Review 142 (2021-03-02 - Rating: 5)
My plumber was Chad Mitchell and he did a great job for me.No mess-no fuss. The new toilet has made such a positive difference for me.. I would use Chad Mitchell and Case Plumbing/Joe Cool again for plumbing issues!!

Review 143 (2023-12-12 - Rating: 5)
Every interaction with Joe cool organization has been fantastic from sales to installers to the phone people its just a pleasure to deal with an organization that respects their customers and treats people as they should be treated bravo Joe coolJust a pleasant experience all around so far

Review 144 (2021-06-11 - Rating: 5)
The service expert Davie Cates was super helpful, kind and explained very well what the situation was and how he could repair it. Quick service and professionaly done, now my A/C is working more than great. Definitely reccomend getting your repair done with Joe Cooling and best of all if Davie is your service expert

Review 145 (2024-09-03 - Rating: 5)
Javier is always very friendly and knowledgeable. He was able to quickly identify the problem and fixed it in no time!

Review 146 (2024-05-01 - Rating: 5)
Excellent service! Javier is knowledgeable and explains everything so I can understand what he did.

Review 147 (2024-07-18 - Rating: 5)
Javier was absolutely wonderful! He walked me through every single detail and did a full check of my AC unit inside and out (literally walked me outside my unit to show me the condenser etc.). I needed my AC drain line unclogged and ended up getting a full check on my AC and valuable knowledge for the future. You’d be surprised how many other technicians through the years come and go without taking their time to check homeowners for their understanding of the problem. Couldn’t praise Javier more! Highly recommend!!

Review 148 (2024-03-28 - Rating: 5)
Dale was great! Very helpful and thorough. Got the job done quickly and efficiently.

Review 149 (2021-06-24 - Rating: 5)
Logan was very friendly and professional! He did an excellent job at explaining to us about the UV light and how it neutralizes and purifies the air quality. Highly recommend to family and friends.

Review 150 (2024-09-03 - Rating: 5)
Very helpful polite and knowledgeable. Always plesent to deal with.

Review 151 (2023-10-19 - Rating: 5)
Natalie was very easy to talk to and very professional She did a great 👍 job and didnt complain about the racket the dog made the whole time!! Thank you!!

Review 152 (2021-12-20 - Rating: 5)
Mark is a excellent technician, he expected to pull the toilet per his previous technicians visit, instead he ran the snake through the roof vent and after two tries the toilet flushed properly. The toilet did not have to be removed, total job time was about 2.5 hours, cost of job was a little high but I talked to the Mgr, and he did refund me some money, high cost was due to the expectation of pulling the toilet, which ended up not being necessary, three trips happened, while it could have been done in one.

Review 153 (2022-02-11 - Rating: 5)
Finally got a technician with this company that knew what he was doing and diagnosed the problem accurately. Now have more than enough hot water out of the tub faucet without blaming the tankless water heater system that they installed last year. Much easier fix with a new diverter behind the handle. Thank you

Review 154 (2024-01-25 - Rating: 5)
Jarrett D was absolutely phenomenal and professional. Could not recommend him and Joe Cool more.

Review 155 (2024-08-14 - Rating: 5)
Javier was great, helped us a lot!

Review 156 (2021-10-30 - Rating: 5)
I am so happy about my experience. Mark gave me so many options. The financing was quick, easy and affordable. I will definitely be recommending Joe Cool Air Conditioning & Heating to everyone I know.

Review 157 (2024-04-25 - Rating: 5)
Javier, was delightful...broke my arm yesterday, he was helpful in lifting a heavy picture off bed so I can sleep there tonight.

Review 158 (2024-03-19 - Rating: 5)
Dale has done an excellent job on my plumbing. Highly recommend him.

Review 159 (2024-10-29 - Rating: 5)
Dale was amazing and fast with the service!

Review 160 (2022-03-15 - Rating: 5)
Service Tech Joe Scime was right on time. And he took his time to inspect my system and reported all findings and further suggestions. And he made sure that I had any questions or concerns before departing. Thanks Joe Scime for a job well done. 03/15/2022.

Review 161 (2022-06-23 - Rating: 5)
Kaleib was professional and thorough. I had lots of questions and he answered with kindness and understanding. He fully explained the benefit of Total Care Club so I happily joined!

Review 162 (2021-06-28 - Rating: 5)
Unfortunately, I could not do what I wanted. I wanted to installA water softener. I just don’t have the space to do it. Josh wasVery professional. When he saw the very narrow laundry roomHe said he could install it in another room. But that would costAlmost as much as the condo. Oh well

Review 163 (2023-12-18 - Rating: 5)
Jarret, fixed my ac issues and made a great recommendation to add air purification systems, super happy with the end results!

Review 164 (2023-04-19 - Rating: 5)
Tony did a fantastic job for us. He was straightforward, kind, respectful and knowledgeable. Big fan of the joe cooling team

Review 165 (2023-11-24 - Rating: 5)
He did a good job because it was not easy from the predecessors work. Very grateful really appreciate it and we will use him again.

Review 166 (2024-07-11 - Rating: 5)
Javier wad wonderfull, brilliant and kind. Thank you! T and H

Review 167 (2021-06-10 - Rating: 5)
Tim B was my technician and he was extremely pleasant and professional. He repaired my AC unit quickly and walked me through the process. Definitely a 5 star experience...

Review 168 (2023-06-20 - Rating: 5)
Jimmy came by on time and fixed my plumbing problems quickly. The price was reasonable. I was very happy to get the problems fixed.

Review 169 (2021-03-18 - Rating: 5)
Was very professional and courteous when arrived and did his best to break bad news in a caring and understanding way. Explain that the entire process what would need to be done to fix the situation and length of time that construction would be going on in the house to resolve the issue.

Review 170 (2024-02-19 - Rating: 5)
Dale was very helpful, courteous, professional, friendly & he did a wonderful job. 1000 stars.

Review 171 (2024-09-11 - Rating: 5)
Javier was quick professional and educational.

Review 172 (2021-02-28 - Rating: 5)
We had a water pump replaced and it was a nightmare they had to come out 6 different times and I was 4 days with no water! But they didn’t give up and even tho I lost my temper on the 3rd day they kept coming back out until Aaron figured out what the problem was and fixed it!!! They will not stop until you’re happy.

Review 173 (2023-12-22 - Rating: 5)
Jimmy was prompt. Had booties for shoes, found the right parts for ancient pipes. Went the extra mile and we would ask for him again

Review 174 (2024-06-05 - Rating: 5)
Javier was very courteous and professional. Thank you so much!

Review 175 (2023-03-28 - Rating: 5)
Called about a specific plumbing issue. Checked plumbing for flow and leaks, and updated me on what may be needed in the future with an estimate. I’m completely satisfied with the work and communication about what was done and what may be done if needed, in the future.

Review 176 (2023-11-17 - Rating: 5)
Dale was professional knowledgeable and kind. My concerns were taken care of and will use their services in the future need be!

Review 177 (2022-11-14 - Rating: 5)
I had Chris & Chris here to resolve ac problems that other reps had not been able to resolve. They did a system review and found and resolved all problems quickly and professionally. I will request them for any future services.