Watts Cooling, Heating & Plumbing

Photo of Watts Cooling, Heating & Plumbing

Located in Tallahassee, Florida

Address: 870-4 Blountstown St, Tallahassee, FL 32304, United States

Phone: +1 850-224-4822

Rating: 4.9

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Gasfitter
  • LPG conversion
  • Air conditioning contractor

Photos

Comments

  • Review 1 (2024-11-05 - Rating: 5)

    Why call the big names for all of the work, small companies do just as well, my call today made me really see that it doesnt take all of the commercials and Well known names to receive the best quality service. Watts from beginning to end was extremely professional and rapid. I cant believe the turn around from the time I called to the time I received the service requested. I am so pleased with Watts and will for now on call WATTS 1st whenever I need anything fixed or inspected. Thank you WATTS LLC you guys rock!!!!!

  • Review 2 (2024-08-20 - Rating: 5)

    I was having an issue with humidity build-up in my home and the A/C wasn’t cooling well. Watts’s came out for an evaluation and all I needed was a tap-off of refrigerant…Thank God!!! The technician, Richard, was very knowledgeable and pleasant. Thank you Watts for your excellent service. If you are having A/C, heating or plumbing issues, I highly recommend Watts 👍🏾

  • Review 3 (2024-12-13 - Rating: 5)

    Nathan was professional, polite , knowledgeable , and effective. I appreciate the good service.

  • Review 4 (2024-12-05 - Rating: 5)

    I appreciated them fitting me. Nate provided great service! I recommend and will use them again.

  • Review 5 (2024-09-03 - Rating: 5)

    Watts Cooling and Heating always gets the job done right, timely, and for the right price. I can count on them during business hours or after hours. I highly recommend them for any plumbing or HVAC repairs you need .

  • Review 6 (2024-09-05 - Rating: 5)

    Great experience. Once I showed him where everything was, he took it from there. Good service and the AC is definitely running a little bit more efficiently right now. Definitely recommend.

  • Review 7 (2024-09-17 - Rating: 5)

    Watts Cooling, Heating, & Plumbing handles all of the work orders for the commercial & residential properties I manage for investors, and they are fantastic! Highly recommend! 🙌🏻

  • Review 8 (2025-01-11 - Rating: 5)

    Helpful and friendly customer service, competent and timely service, competitive pricing. All good! Thank you, Watts!

  • Review 9 (2024-06-20 - Rating: 5)

    Richard was very good and professional. He gave us tips to seal off leaks in our home that were putting extra demand on air conditioning unit. Highly recommend!!

  • Review 10 (2024-08-27 - Rating: 5)

    Our AC went out twice during the evening, and a tech arrived within 45 minutes to deal with the problem. We are very impressed with how quickly he got to us, especially since it was well after hours. Thank you immensely to the tech and to Watts for helping us during these extremely hot days and nights!

  • Review 11 (2024-03-07 - Rating: 5)

    Carrie and her team... Are wonderful.. punctual on time.. friendly service.. knowledgeable of the service theyre doing.... Work with me financially..... I give them 10 Stars.⭐. 10 thumbs up 👍 and a heart for Carrie and her team...❤️.... Now lets not forget to recognize the front desk team... The ones that schedule everything... Very friendly and great service the front desk team also gets a heart ❤️.....👉❤️🤗👍💪👈. Thank You Watts Cooling Heating & plumbing for your awesome services

  • Review 12 (2024-02-10 - Rating: 4)

    Quick response and quality work, no issues there. The plumber and his assistant were friendly and professional. However, this companys invoice does not provide any breakdown of the charges. They wrote a short story about the work done and a flat number. Ive only seen that done with a handy-man, not from a specialized-service company. My initial inquiries to the office about the bill were met with a little defensiveness, but Carrie (owner) reached out and provided good customer service and closer attention to the bill, which also lowered it...which kind of makes the point that unless you provide a solid estimate customers are left wondering what it is they just paid for when the bill comes. Points for a business with an owner who cares enough to engage with clients.

  • Review 13 (2023-12-06 - Rating: 5)

    I called Tuesday at 4:00 about our issue, and they has availability to help us as early as 10 a.m. the following morning! Ron was timely - Showed up exactly when he was scheduled to. He was also knowledgeable and helped educate us on the issue he helped us fix. Would highly recommend to anyone!

  • Review 14 (2024-10-08 - Rating: 5)

    Amazing service. Richard did a great job. He was very knowledgeable and courteous.

  • Review 15 (2024-09-19 - Rating: 5)

    We love Watts! Their response time is spectacular and the service is spot on.

  • Review 16 (2024-05-02 - Rating: 5)

    The gas technicians were extraordinarily knowledgeable, professional, and conscientious in their work. Calling them for hookup of my new propane stove my was without a doubt the smartest thing I did this week! I would highly recommend calling this company for service.

  • Review 17 (2024-10-18 - Rating: 5)

    Honest company with fair pricing. No hidden fees, no surprises. Highly recommend.

  • Review 18 (2024-03-07 - Rating: 4)

    Woman on the phone-totally helpful and friendly!Man who came for service-I felt comfortable with his level of expertise. (I think its odd that they sent his picture, for security I spose, in advance and then a second person whom was never introduced to me, was maybe the assistant or trainee.)Price-totally reasonable and worth every penny.

  • Review 19 (2023-11-21 - Rating: 5)

    Watts Service is Always an absolutely superb experience.Staff in office and technician in home exceed customer expectations in every respect EVERY TIME.We needed our Fireplace restored to service.From my perspective when someone asks “What’s the best service company?”My answer is: “Absolutely!”They look confused: “What’s the best one???”I smile and say “Yes!!!…Watts is absolutely the very Best!!!

  • Review 20 (2024-07-01 - Rating: 5)

    Excellent Service!! The estimation, communication with the office and the job execution, IMPECCABLE!! I am very happy with their service.

  • Review 21 (2024-03-16 - Rating: 5)

    Watts is a class act all the way. Not only were they obvious experts, who educated me about how to get the most from my hot water heater, they were an absolute pleasure to be around. Thanks especially to Ron. Id trust him with my children.

  • Review 22 (2024-04-20 - Rating: 5)

    Updated.. Ive now had Richard work on another unit for me. Once again Watts stepped up to the plate and saved my life. The office is extremely diligent and understanding. Richard came with a smile on his face and callouses on his hands. Any good technician will have brutally calloused hands as it shows that they have had YEARS worth of experience and knowledge and he truly does. Seeing him work truly brings tears to my eyes. If you need truly compassionate care with a reasonable price, Watts truly is the best. A huge thank you to the administration for squeezing me in yesterday. I know it was hard to get me scheduled but I REALLY appreciate it.Ive known Richard the technician for 13 years and have had nothing but positive experiences with him. I had a rather unusual request as I wanted not one but THREE ductless mini split systems installed in my elderly moms home. I wanted it installed during the summer AND I wanted her to still have AC by her old former unit while they were installing the new ones. The old one was a traditional ac, whereas the new ones are the ductless type. The job was complicated to say the least. My mom is quite picky and prefers her technicians to be professional and clean. This is particularly hard as technicians typically work in dirty conditions and are typically covered in sweat. Nonetheless, Richard as usual, came and did the estimate and job within a reasonable amount of time. He also took care of my mom and updated her when there were complications. He had two helpers and they did an amazing job drilling through her walls, installing the units. The job was enormous by residential standards but nonetheless doable. His staff took all garbage with them and even refused to drink water or use her restroom despite offering them my moms hospitality. The units are pristine. Her home smells so much better now that she has new acs. The whole job was seriously complicated and absolutely had some bumps in the road... but nonetheless, Richard knew what needed to be done and addressed the bumps with the finesse of a fine seasoned employee. He may not own Watts Cooling, Heating and Plumbing, but he absolutely owns his reputation of being a kind upstanding gentleman with an eye on detail and a respect for his customers. I cannot say enough good things about Richard and his team. Thank you soooooo much for taking care of my mom. I am a customer for life.

  • Review 23 (2024-09-09 - Rating: 5)

    Same day service was a wonderful surprise. Ron was cost conscious and knowledgeable of possible fixes. He clearly explained the existing problem and complications that come with it.

  • Review 24 (2024-08-12 - Rating: 5)

    Ben was great. Very thorough and pro. Highly recommend

  • Review 25 (2023-06-28 - Rating: 5)

    Joe was very professional. Watts provided a quick response for a hot water heater fix. Also, while on-site they checked my AC ducts and made reasonable recommendations for preventative care. I’d recommend them.

  • Review 26 (2024-12-11 - Rating: 5)

    Ben came out and was punctual, professional, and was able to explain all that needed to be done. Highly recommend this business!

  • Review 27 (2024-11-09 - Rating: 5)

    Watts cooling, again gave me the best service. AC wasnt cooling Wednesday night, called next day. They worked me in. Thank you so much. Were older, thank.

  • Review 28 (2024-09-06 - Rating: 5)

    On time, professional and genuinely cares about the customers best interest.

  • Review 29 (2020-01-15 - Rating: 5)

    Amazing service and a great price! I talked to Carrie over the phone, she was super helpful and overall gave some great customer service. She made sure our emergency water problem got fixed that same day it happened. Also Kyle was extremely helpful he got the problem fixed as fast as possible, and was a cool guy.Overall I’d totally recommend Watts, my experience with them was great!

  • Review 30 (2024-02-16 - Rating: 5)

    I have always had an excellent experience with the Watts team! I highly recommend Watts for all your cooling, heating and plumbing needs. Special shout out thanks to Rebecca, Richard, Joe, Ron and Mitchell!

  • Review 31 (2024-02-08 - Rating: 5)

    Very polite and told me what they were doing before they did it. Also gave me time to ask questions and left the area cleaner than it was! Great staff!!

  • Review 32 (2024-06-11 - Rating: 5)

    Excellent service! Fixed the issue quickly and Richard was friendly and professional

  • Review 33 (2024-12-18 - Rating: 5)

    Joe was very personable and knowledgeable. We are looking forward to our estimate.

  • Review 34 (2023-12-14 - Rating: 5)

    Joe was great, took care of the fireplace replacement pilot light quickly, efficiently and was extremely pleasant. Would definitely recommend Watts.

  • Review 35 (2024-11-05 - Rating: 5)

    Ben has raised the bar inac/heat unit maintenance.He was very efficient and professional.

  • Review 36 (2025-01-02 - Rating: 5)

    We only use Watts for our plumbing needs and emergencies. Always professional and prompt!

  • Review 37 (2020-11-18 - Rating: 5)

    A few years ago I had Watts install a new AC system in my home. Im from up north (been down here for years now) but I had MANY questions and they guys were patient with me. Just recently I had a plumbing issue and was VERY happy to find out Watts is now doing plumbing. Their staff is very kind and friendly. Im certain I ask to many questions but they put up with me and I appreciate it. I wish I could give them more stars on their review. If you are looking for repair work to be done at a decent rate stop. Watts is the place to call.

  • Review 38 (2024-12-10 - Rating: 5)

    Excellent service! Thanks Joe!

  • Review 39 (2023-08-22 - Rating: 5)

    Very responsive to my need~~ plumbing leaks identified during my routine back flow inspection. Quick service at a reasonable price.

  • Review 40 (2023-11-11 - Rating: 5)

    We love Watts! So much so that we have had a service contract with them since we moved into our current home. Always there when we need them!

  • Review 41 (2023-12-21 - Rating: 5)

    Well, Robert, the technician, showed up on time for this emergency appointment. He repaired the problem. And then explained to me in detail what had happened. Impressed with his explanation, I stated, you should be teaching this stuff! Robert, being the humble person that he is, explained that he wasnt cut out for such a thing. We shared our views on parenting and what is wrong with the world today. Robert then went on to work in several counties away. Working in the heat, to provide us with cool air.Thank you, Robert.

  • Review 42 (2018-07-12 - Rating: 5)

    Outstanding customer service and excellent service. The whole team at Watts impressed our family from start to finish and prices were very fair. Ive used other companies for our a/c and plumbing but Watts surpassed them and now I only have one company to call for our home needs.

  • Review 43 (2022-06-08 - Rating: 5)

    Rebecca was great with appointment scheduling and follow-up. Tech (Darren) was professional, knowledgeable and helpful. Appreciate the fast response from Watts. Will definitely use these folks in the future.

  • Review 44 (2023-02-18 - Rating: 5)

    Rebecca was very kind and patient, listening to my water backflow problems. Kenny came out within a day and replaced the broken backflow parts.Excellent service!

  • Review 45 (2024-08-24 - Rating: 5)

    As always, great service and good people behind their work.

  • Review 46 (2024-09-03 - Rating: 5)

    Amazing company! Highly recommended!

  • Review 47 (2020-02-18 - Rating: 5)

    We are so happy with John Moore. They have been here for us in our time of need. After our home burn down the contractor we hired did shotty work and John Moore has managed to fix everything so that our home can be livable. Thank you

  • Review 48 (2024-02-19 - Rating: 5)

    Great experience! Came promptly and answered all our questions. Will definitely use again!

  • Review 49 (2022-06-02 - Rating: 5)

    Technician arrived on time and called first when on the way. The tech wore a mask as requested. I am at high risk for Covid. Watts installed the gas line for our Generac generator. The gas regulator was faulty thru no fault of theirs. They order a replacement as recommended by Generac and installed on this visit. The tech did a thorough job

  • Review 50 (2023-07-26 - Rating: 5)

    Watts has always been extremely professional and great quality. We will contribute to use Watts!

  • Review 51 (2023-11-16 - Rating: 5)

    Excellent service and professional work completed! Would definitely use this company again

  • Review 52 (2024-09-10 - Rating: 5)

    Excellent service, very professional, we are very happy with Watts!!!! We are pleased that we switched from another company to Watts recently, its been a great experience for us!

  • Review 53 (2024-02-02 - Rating: 5)

    Informative, competent, accommodating, meticulous, and courteous. A pleasure doing business with them.

  • Review 54 (2024-02-09 - Rating: 5)

    Great job. Professional and efficient. New gas logs look great!

  • Review 55 (2023-11-08 - Rating: 4)

    He repaired the issue with my gas fireplace quickly and it works great now.

  • Review 56 (2024-09-03 - Rating: 5)

    Helpful with our rental properties.

  • Review 57 (2020-08-17 - Rating: 5)

    Ive used Watts many times, most recently to replace my kitchen sink. They are competent, courteous, professional, and prompt!

  • Review 58 (2021-02-15 - Rating: 5)

    Friendly office staff, service technician respectful of our home and clearly informed us of the problem. Fast service, I would definitely recommend Watts ti my family and friends.

  • Review 59 (2024-08-26 - Rating: 5)

    Always on time, great service, affordable and most professional.

  • Review 60 (2020-02-05 - Rating: 5)

    Great folks, installed a gas line at a reasonable cost. A majority of plumbers in Tallahassee price fix, this outfit actually chatges you for the work they complete.

  • Review 61 (2023-03-09 - Rating: 5)

    Very responsive - same day service! Good Communication with both the landlord and the tenants.

  • Review 62 (2024-09-03 - Rating: 5)

    Thank you for all of your services

  • Review 63 (2024-11-19 - Rating: 5)

    Reliable, knowledgeable, responsive, professional. The best!

  • Review 64 (2023-08-11 - Rating: 5)

    I recommend their service tech Joe.He was very informative and professional.

  • Review 65 (2022-06-20 - Rating: 5)

    Darien came earlier than anticipated thank God was very pleasant an respectful an educated me on things I was doing wrong thanks so much 🥲🥲

  • Review 66 (2021-01-27 - Rating: 5)

    Awesome ! Responded in a very short period of time. Arrived early cleaned up and super nice staff!

  • Review 67 (2023-10-20 - Rating: 5)

    He prompt and informed me on his arrival. He let me know what he was doing.

  • Review 68 (2024-07-24 - Rating: 5)

    I recommend this business for residential A/C, heating and HVAC services. Professional, knowledgeable and friendly office and service staff.

  • Review 69 (2024-02-08 - Rating: 5)

    Very pleased. Ron is a consummate professional.

  • Review 70 (2023-11-16 - Rating: 5)

    From the young lady answering the phone to Kenny coming out and taking a look at my back flow, everyone is great

  • Review 71 (2024-02-22 - Rating: 5)

    Really appreciate the trust, attention to detail and honest opinion from Ron today with looking at my water heater. I look forward to working with Watts more in the future!

  • Review 72 (2023-07-23 - Rating: 5)

    Always good to see Richard. Good to know someone to trust and rely on.

  • Review 73 (2023-08-18 - Rating: 5)

    Richard was professional and fast . Watts is awsome .

  • Review 74 (2023-08-24 - Rating: 5)

    Thank you for getting our emergency AC fixed in just hours.

  • Review 75 (2024-12-06 - Rating: 5)

    Great service

  • Review 76 (2024-03-14 - Rating: 5)

    On time, quick analysis of problem. Great guys.

  • Review 77 (2019-09-26 - Rating: 5)

    Kind people who truly care about others! Would definitely work with Watts again!

  • Review 78 (2023-04-02 - Rating: 5)

    We use them for repairs and maintenance. Great work!

  • Review 79 (2024-01-22 - Rating: 5)

    Excellent Service! Prompt & friendly

  • Review 80 (2023-07-10 - Rating: 5)

    Honestly, the best experience we’ve ever had with a heating and cooling business. I’ll continue to use them from here on out. They’ve both repaired and existing unit and put in a new split unit for my mom.

  • Review 81 (2023-08-20 - Rating: 5)

    Rebecca was the best help with listening to our problem and helping us figure out the best, most reasonable solution. She sent us a tech (Richard) within the hour (which was greatly appreciated seeing as how we have four small children and it was 93 in our house) and he fixed the problem rapidly. He was personable and professional. Both he and Rebecca were absolutely amazing from start to finish! I will recommend this company to all of my friends and family!Update! The system for the second day wanted to stop cooking the house, Richard came right back over and addressed the problem and resolved it promptly! He and Rebecca are our heroes!!!

  • Review 82 (2024-04-16 - Rating: 5)

    Very professional and nice. The work that was performed was done to profession. I would recommend Watts to anyone and everyone.

  • Review 83 (2024-04-24 - Rating: 5)

    Fast Service when we needed it.

  • Review 84 (2024-03-14 - Rating: 5)

    On time, quick analysis. Great guys.

  • Review 85 (2020-08-30 - Rating: 5)

    Great staff, very knowledgeable, and affordable.

  • Review 86 (2020-12-23 - Rating: 5)

    I used Watts plumbing to install a natural gas line to a new gas stovetop that I purchased to replace an old electric cooktop and install new bathroom faucets as my old bathroom vanity counters were replaced with granite. Watts worked closely with me to meet my complex schedule as I had several contractors come in to remove old appliances and bathroom counters. Over a five day time frame, gas was installed, hooked up to the new stove and inspected by the City. Also during that timeframe, old faucets were removed from 3 bathrooms, the sinks and counters were changed out and Watts installed new faucets and water supply lines. Kudos to James who did most of the work. He went above and beyond to comply with City inspection requirements and even came back one extra time to change out one of my new faucets which had a factory defect. I would recommend Watts plumbing to anyone who needs a reliable company that is easy to work with.

  • Review 87 (2019-06-06 - Rating: 5)

    Very professional. They make my life so much easier. Construction is stressful and I am glad to know that I can pick up the phone and call them and get excellent service and communication.Baker Construction

  • Review 88 (2024-02-22 - Rating: 5)

    Best customer service!!

  • Review 89 (2024-10-30 - Rating: 5)

    Excellent services, with excellent, polite, profession technicians

  • Review 90 (2020-02-25 - Rating: 5)

    Friendly and knowledgeable technicians. Excellent customer service. A good, honest, local company.

  • Review 91 (2019-09-13 - Rating: 5)

    My ac was freezing up so I called and they where at my house that afternoon

  • Review 92 (2023-07-19 - Rating: 5)

    Prompt, excellent service.

  • Review 93 (2022-04-18 - Rating: 5)

    Technician very professonal and courteous

  • Review 94 (2023-11-29 - Rating: 5)

    Great service. 👍

  • Review 95 (2024-10-30 - Rating: 5)

    Excellent

  • Review 96 (2023-03-28 - Rating: 5)

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