Mr. Rooter Plumbing of Tallahassee

Photo of Mr. Rooter Plumbing of Tallahassee

Located in Tallahassee, Florida

Address: 3163 Eliza Rd STE 2, Tallahassee, FL 32308, United States

Phone: +1 850-273-5665

Rating: 4.9

Services

  • Online estimates
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Absolutely incredible company, ran by even more incredible people. I cannot say enough amazing things about Mr. Rooter Plumbing. The quality from start to finish - customer service to work completed - is above and beyond exceptional. I have been using this company since they came to Tallahassee, well over a decade ago and will continue to recommend to anyone who needs a plumbing company! Wonderful!! 5/5 ☆

  • Review 2 (2025-01-07 - Rating: 5)

    Used em 2x. First time, they recommend that it’ll be cheaper for me to get a new dishwasher rather than pay to get the old one repaired. Nice, honest work, as opposed to “trying to fix it and sending me a final invoice.”Second time, they provided a simple solution to my issue: use the correct product. Correct product cost me $7. Much better than “fixing” the problem and sending an invoice.Good, honest company.

  • Review 3 (2025-01-08 - Rating: 5)

    Competent, considerate, and kind - just go ahead and hire Mr. Rooter!My house is at the age where a number of its systems needed to be replaced, so I’ve had a lot of estimators and technicians out here. Mr. Rooter was the first time a company actually gave me what they promised, and sent a team of experienced folks out here to do the work. We had a big job – repiping the first floor because the old galvanized pipes in the slab were failing – and the construction of our house made things extra difficult. Bryan and Kiel worked hard to come up with creative solutions that minimized the impact to our walls, and completed everything on-schedule. They brought another friendly fellow with them (I missed his name, sorry!), who seemed to be learning. He helped move things along and complete some side projects for me, and it was great to have the extra manpower while still having the more experienced guys to consult and handle curveballs. With other companies, you’ll get an experienced person to give your estimate, but they send a troop of well-meaning but underqualified folks to do all the work. Mr. Rooter was not like that for us.They were all extremely conscientious to keep things clean and respect our stuff – I noticed they took their boots off when going up the carpeted stairs without me even asking, and made certain curtains they were moving for me didn’t drag the ground. They also worked thoughtfully to keep our water as much as possible – I was expecting no water for 3 days, but they prepped absolutely everything and managed to do the hookups in just a few hours on the last day (although they said this isn’t always possible). Holly was great at helping us schedule and communicating updates. She even came out to our house after some complications meant she could help finish things on time.Overall, the best experience we’ve had with any home improvement company! I would definitely hire them again.

  • Review 4 (2025-01-01 - Rating: 5)

    First, the specialists were extremely helpful, and put up with my questions, and talked me through the process of changing a natural gas water heater. I’d also be remiss if I didn’t mention Holly, who talked me through the quote and kept me updated on when they would arrive through phone calls and texts. All of this combined made the experience of swapping out a hot water heater over the holidays bearable. I only say, “bearable,” because not having hot water is just aggravating to start with. Would absolutely recommend them again.

  • Review 5 (2025-01-07 - Rating: 4)

    Great communication and coordination of coming over to fix my leak. A bit pricey than what I was expecting (like double the price compared to googling the average cost of a shower faucet leak). But it was done right and hasnt leaked since.

  • Review 6 (2024-11-21 - Rating: 5)

    I was glad to have service scheduled the day after I called. It was prompt and competent. I had a new sink installed, a dishwasher reinstalled, and an exterior spigot reseated in the wall.

  • Review 7 (2024-09-21 - Rating: 5)

    The service provided was done professionally and timely. I was notified ahead of time that the plumber was en route to my house. He gave me options, then explained the possible results with each. At one point, he called me in to show me the flushed object. He retrieved it, completed the work very neatly. Thank you for turning an almost disaster into a great remaining of the day!

  • Review 8 (2024-07-27 - Rating: 5)

    Working with Mr Rooter was an absolute miracle. Our plumbing issue was bad enough to close our restaurant. As soon as they realized how serious our issue was they did everything in their power to get us back open asap and they did. We had a very difficult job of a burst pipe underneath the sidewalk right outside the building. In less than 48 hours from when I first picked up the phone to call them the repair was finished. And they were very good about communicating what was going on throughout the entire process. Great team doing great things. I can not be more satisfied with how things turned out once I decided to call Mr Rooter.

  • Review 9 (2024-08-07 - Rating: 5)

    Fast efficient professional. I would highly recommend Mr Rooter and Kiel for all your plumbing needs. Kiel installed a new hot water tank in one day. Thank you

  • Review 10 (2024-08-15 - Rating: 5)

    MR. Rooter Plumbing is the best! There plumber Scott Parker was amazing. He came in and fixed my issue within 30min. I would 100% recommend him to anybody. 10/10!!!

  • Review 11 (2021-10-11 - Rating: 5)

    I called Mr. Rooter plumbing and the service was professional from start to finish. Ashley, the front desk clerk was pleasant to work with on all occasions and Eric and Christian, the field techs provided a dependable action plan, which in my opinion was best practice for what I had done. They converted a single sink to dual sinks on a repurposed vanity (not easily). They were friendly and kind during every interaction and went out of their way to maintain a positive experience. It was my first time calling Mr. Rooter Plumbing, but certainly not my last. Thank you🙂

  • Review 12 (2024-06-06 - Rating: 5)

    I’m 39 weeks pregnant and my toilet suddenly stopped working. I needed a plumber asap and Holly was very swift and helpful in getting me an appointment same day. She was even patient with me as I juggled setting an appointment and dealing with a fussy toddler in my backgroud. My Technician was Scott and he was awesome! Super friendly, accommodating and knowledgeable. I don’t have the slightest knowledge of plumbing so when he was explaining the service and problem it felt good to be in the know about what was being done instead of just swiping my card and not knowing what I paid for. I appreciate Mr. Rooter Plumbing and would definitely recommend!!

  • Review 13 (2024-06-27 - Rating: 5)

    Great customer service and very quick! Karson did an amazing job helping us unclog a toilet after my toddler flushed toys. He was able to also give us great advice! Thank you for the amazing service!

  • Review 14 (2021-08-25 - Rating: 5)

    I appreciated the prompt and friendly service. They stayed in contact with me through text, email and phone. They were on time and quick with the plumbing issue I needed done. They provided me with a quote and I was able to pay over the phone. I highly recommend.

  • Review 15 (2025-01-07 - Rating: 5)

    Outstanding service, they were able to identify that my main sewer line was broken on the city side and the city fixed it for free

  • Review 16 (2024-05-22 - Rating: 5)

    As delightful an experience as you can have when shelling out $4k! From the first contact at Mr. Rooter Plumbing to the last, all were very friendly, professional, and knowledgeable. Eric was great at explaining the Rinnai unit, its maintenance requirements, and what needed to be done to replace it. He came to my house in the morning and by afternoon I had a whole new unit. Would highly recommend this company!

  • Review 17 (2021-10-07 - Rating: 5)

    I contacted Mr Rooter about installing a new vanity turning in existing single into a double, and addressing a repair on our toilet. They were great to work with, answered their phone when I called, kept me updated when they would be showing up for their appointment, and went above and beyond to do a great job. At the initial bid appointment he even helped me take the vanity off the truck, and when installing took look longer than expected stayed after hours to ensure the job was complete before leaving. Finish product turned out professional, well done, and looks great.

  • Review 18 (2024-10-29 - Rating: 5)

    Josiah arrived as promised and fixed the clogged pipes. Very courteous and professional. Would definitely recommend!

  • Review 19 (2024-05-24 - Rating: 5)

    First time using the company and I was pleased. John was professional, skilled and informative before and during the service. Although our issue needed additional service from septic matter, he was able to refer us to another person that would help us further

  • Review 20 (2023-11-16 - Rating: 5)

    If you are looking for a plumber and appreciate good customer service, this is who you need to call! Or if you have animals and having a stranger in your home is stressful on them, this is the company for you!I called on a Monday morning, and spoke to Judy who got me scheduled with ease and was an absolute pleasure to talk to. Judy listened to me explain what was going on, and she set my mind at ease that they would get it taken care of. Judy also assured me that they are a dog friendly company when I shared that I have three dogs.John was the gentleman who came to check out the issue. John was AMAZING! He took time letting my dogs get comfortable with him before he got to work and continued to provide above and beyond service the entire time he was in my home.The plumbing issue was pretty serious due to the age of my home, but I am confident that I was priced fairly. And the top-notch, above and beyond service that John provided was worth more than I could’ve paid!Mr. Rooter has acquired a lifetime customer with my family! From the phone call to schedule the appointment to paying the bill after all the work was finished, I have never experienced such wonderful customer service.

  • Review 21 (2024-08-19 - Rating: 5)

    I will use your service again if/when needed! The follow up call, simply great customer service! I will be recommending your company to others!

  • Review 22 (2025-01-06 - Rating: 5)

    Great customer service from initial call to the service call. I would highly recommend.

  • Review 23 (2024-03-21 - Rating: 5)

    Just had some major plumbing work at Tallahassee house and Mr. Rooter addressed some incredibly problems (jetting line, cleaning roots, septic tank repair, snaking branches, etc). by coming and acting fast with a fair price. When complete they gave me a detailed report (including their video tour of the underground system) and maintenance tips. Amazing!

  • Review 24 (2023-04-27 - Rating: 5)

    Very professional! I read the reviews before contacting Mr. Rooter; much to my surprise, we had a water heater replaced years ago, but I had forgotten who the provider was; when I called to make this appointment I realized I was already on file. I was very happy to be reunited with the Mr. Rooter team. Communication was outstanding; one or more emergent jobs occurred but the team asked permission to reschedule or not; that was great; A photo of the plumber Scott was sent via text prior to arrival and he himself called to notify us of his ETA. I highly recommend this company for your plumbing needs.

  • Review 25 (2024-05-20 - Rating: 5)

    Bryan and his team were excellent in terms of efficiency and attention to details. The local manager Holly was very responsive to detailed questions and responses. Would highly recommend thus team to neighbors and friends!

  • Review 26 (2024-09-09 - Rating: 5)

    Technician arrived when promised. He cleaned up all the areas worked in. Repairs working fine.

  • Review 27 (2023-09-26 - Rating: 5)

    Mr Rooter Plumbing staff members were very polite and understood that I needed help today. I had been waiting for another contractor to come out for 3 days. Scott came out right on time. Allowed me to review all of my concerns. He Went right to work. I really appreciate Scott taking the time to listen and help us. I also wish to add how clean this operation was. Scot kept the floor covered and he even wiped down the inside of the cabinet after he was finished. Thank you Mr. Rooter Plumbing.

  • Review 28 (2023-11-26 - Rating: 5)

    My experience with your company was awesome. Mr. John A. Reed is the best and was a pleasure to work with; He was professional, nice and knows what he is doing, things are running smoothly because of John. I would highly recommend him to anyone for their plumbing needs.

  • Review 29 (2024-07-18 - Rating: 5)

    When ever we have used Mr. Rooter they have been timely and completed the project with a warranty. I will use them next time I have a plumbing need.

  • Review 30 (2023-11-20 - Rating: 5)

    John was prompt, knowledgeable and very courteous. We knew that ours was a difficult issue since we live in an older mobile home & have many feral cats. He worked until he was certain that he would be able to fix the problem, without coming back the next day. He loved our dog, Brandi and tolerated the cats 🤗. Thank you, John for working to help two elderly folks. You never made us feel pressured & explained every step, including the billing. Please accept our thanks & the highest recommendation. God bless you.

  • Review 31 (2023-08-04 - Rating: 5)

    Mr Rooter I highly recommend. Our plumber Josiah was polite respectful and knowledgeable. He kept me updated and informed on how the job was going. We had a pipe break just below the ground. Their work is guaranteed one year in this job. We will use Mr Rooter again if needed.

  • Review 32 (2024-10-16 - Rating: 5)

    Karson is great. He explained everything in detail and did a professional job.

  • Review 33 (2023-02-21 - Rating: 5)

    We had a leak in our water heater and needed someone quickly. The service tech came out the same day despite them saying they may not be able to get to us until the morning. They quickly advised us that we were lucky our water heater didnt catch fire (!!!) and wed need to replace it. They were able to come back the next morning and completely replace (and really, upgrade) our water heater. It was reasonably priced considering we had to purchase a brand new water heater - including labor it was about $1900. They were efficient, responsive, knowledgeable, and friendly. Would 10/10 recommend them and will definitely use again if the need arises.

  • Review 34 (2023-10-16 - Rating: 5)

    I was a bit hesitant to use any plumber for a remodel due to a bad past experience. I am beyond happy with Mr Plumber. They were very responsive, knowledgeable, and a pleasure to work with. I highly recommend them if you are looking for a plumber. Thank you all so much.

  • Review 35 (2023-08-12 - Rating: 5)

    I had a leak in my front yard on a Friday morning and couldn’t shut the water main off (the handle was stuck and I was nervous to pull on it). The first several places I called said they couldn’t help me until Monday, which was not ideal. Finally I called Mr Rooter and someone was at my house in less than an hour! Karson was professional, friendly, and efficient. Very very happy with the entire experience. I’ll be calling Mr Rooter sooner next time!

  • Review 36 (2023-12-23 - Rating: 5)

    I had a chronic problem with a toilet backing up. I’d had three other plumbers charge me lots of money only to leave the problem unresolved. I was really grateful when John Aaron from Mr. Rooter took the time to actually assess the issue I was having, explained to me what was happening each step of the way and then, ultimately resolved the issue once and for all. Highly recommended.

  • Review 37 (2024-03-26 - Rating: 5)

    I ended up calling Mr. Rooter because one of our toilets didnt have a strong flush. I spoke to Judy and she was very nice & made me an appointment for the next day.John, was the plumber who came out & he was very knowledgeable and we ended up having to get a new toilet. We had a few other little things done as well. He was able to get the toilet replaced the day of!Thank you Judy & John! We feel confident we have found our local plumbers!Wanted to write another review since we used Mr. Rooter to hook up a gas oven/range.Update: 3-25-24I called and had the pleasure of speaking with Judy. She went above and beyond helping me to get a quote for hooking up our new gas oven. We were able to get an appointment within a few days. Eric and Chris took out our old gas oven and had to convert our new gas oven. We had no idea there was so much involved and it looked like a pain. They both did an excellent job!Is there anything they cant do! 👏

  • Review 38 (2024-10-08 - Rating: 5)

    The professional plumber is very efficient and courteous.. Will definitely still call or refer for future problems..

  • Review 39 (2024-04-14 - Rating: 5)

    The field manager, Eric Boatright was very knowledgeable, knew exactly what the problem was & helped me to understand & gave contact for electrician as I will be installing smart toilets! & the faucet issue in kitchen, provided-me with different options. Thank you Eric Boatright

  • Review 40 (2023-09-07 - Rating: 5)

    We have been using Mr. Rooter for years and on their maintenance program. We service out tankless water heater yearly and Chris Groves the tech is always on time and very professional. He checks everything in our home as well to ensure things are good. The house is your bank so to have a good plumber on hand such as Mr. Rooter gives us peace of mind for sure. Thank you Mr. Rooter and Thank you Chris Groves!

  • Review 41 (2024-01-18 - Rating: 5)

    My moms pipes to her water well burst during the freezing weather. I called Mr. Rooter and they asked me to send them a picture of the situation. They scheduled us for that afternoon and replaced the pipes with insulated pipes. Chris Groves and Eric Boatright explained to us what they were going to do and how much it would cost. We agreed and they replaced the pipes. They were very professional and knowledgeable.

  • Review 42 (2024-07-09 - Rating: 5)

    I called after hours for an early AM appointment and the did come first thing. Very nice young man came and fixed our problem ASAP.

  • Review 43 (2022-12-24 - Rating: 5)

    I have used Mr. Rooter on several occasions and have always been completely satisfied with their services from start to finish. Eric is my go-to technician and I cant say enough positive things about him. Im a local general contractor and Im blessed to have a plumber I can rely on like Eric to get the job done right every time. His attention to detail, professionalism and communication are top-notch. He represents Mr. Rooter with the highest standards. I highly recommend Mr. Rooter for all your plumbing needs.

  • Review 44 (2023-05-03 - Rating: 5)

    They were prompt, friendly, and knew what they were doing. They identified several things they thought could be the problem, and several possible solutions. When I chose the one that fit us, they worked hard to make it work. They cleaned up after themselves, and billed fairly for their service. Everything works great now! The receipt they sent was detailed with photographs, so that is helpful too. Very satisfied customer here.

  • Review 45 (2024-02-08 - Rating: 5)

    John and Cade did a wonderful job clearing our shower drain from severe hard calcium buildup. They were both very friendly and professional. I appreciate their good work!

  • Review 46 (2024-03-13 - Rating: 5)

    These guys are always top notch professIonals who go the extra mile to insure the customer is aware of what’s happening and what they are doing. They arrive on time, they clean up after themselves and I am proud of the work they completed.

  • Review 47 (2023-03-21 - Rating: 5)

    Technician was timely, thorough and took extra steps to complete repair. Reviewed all steps with client before proceeding and went through possible options and costs. Was neat and clean after completion. Stayed until job was done even though it required much longer than anticipated. Friendly, great attitude and offered options on how to handle situations in future.

  • Review 48 (2023-02-16 - Rating: 5)

    Both guys, Ontario “O” and Jonathan were extremely helpful, courteous and knowledgeable. They also showed dedication to their job as they were willing to come back the following day to complete the job, although they had others scheduled. However, they did come and worked until almost 7pm to finish the job. They did an awesome job. I would highly recommend them.

  • Review 49 (2022-01-12 - Rating: 5)

    Ontario was great! He was on time and explain all my options and prices in detail on the tablet they bring with them. There was no pressure to pick the most expensive option, but I went with it anyway. He was professional, and cleaned up after the job was finished. After he left you couldn’t even tell a plumber was in the house. He even tolerated my over protective 80 pound dog with no complaints. This is why I always call Mr. Rooter for my plumber needs.

  • Review 50 (2022-02-11 - Rating: 5)

    Ive used Mr. Rooters service twice and both times its been outstanding. Ive been able to get appointments easily and quickly. Zack was also excellent! He walked me through everything he was doing while he repaired the leak. Would highly recommend Mr. Rooter.

  • Review 51 (2023-09-12 - Rating: 5)

    Technician John was great to work with. He was able to quickly diagnose the issues and make repairs. Everyone I spoke to at this location was very friendly and professional and I look forward to working with them again

  • Review 52 (2022-10-07 - Rating: 5)

    Johnathan B. was the nicest, most professional young man with complete knowledge of how to do things right the first time! He worked hard and respected his surroundings and got the work done well. He is the reason for 5 stars!! ☆☆☆☆☆ His explanations of his work helped me understand the process and to prevent further issues.I have not dealt with a more complete professional. In my opinion he should be Mr. Rooter! **** There could not be a better example of the ideal service professional...Mr. Rooter : Johnathan B.Please give this man a raise as I will tell everyone about Johnathan (Mr. Rooter).>> You will get hundreds of thousands of dollars worth of advertising through my personal recommendations to other condo owners that choosing another plumber is second best compared to Mr. Rooter!! I truly believe this! Keep this man! People like Johnathan dont come along every day. Thank you Mr. Rooter!

  • Review 53 (2020-10-04 - Rating: 5)

    We contacted another plumbing service through our home warranty company, not only did we have to wait a week for service, they decided not to show with no contact. I called Mr. Rooter and was able to schedule service within an hour on Saturday. Eric was able to rebuild our water heater in less than 2 hours and now we have hot water. The whole experience was seamless from start to finish. Super happy!

  • Review 54 (2023-04-21 - Rating: 5)

    I am so pleased and impressed with the Mr. Rooter Team. This franchise is locally owned by a woman and her brother was our plumber. The whole Team was professional, and worked very clean. For as long as I live in Tallahassee, these folks will be my plumbing service providers.

  • Review 55 (2020-07-31 - Rating: 5)

    I had a great experience with Mr. Rooter. They give you a quote up front and charge by the job rather than by the hour, and I found the pricing to be fair and transparent. When unexpected issues arose, they were patient and went above and beyond to figure things out. Our tech, Kris, was also just a tremendously friendly and easy going guy. Highly recommend.

  • Review 56 (2021-01-21 - Rating: 5)

    Absolutely amazing experience! I Called them and someone came out immediately, which I was not expecting. They were extremely friendly, helpful and very communicative! Robert was competent and took the time to explain things to me as well as gave me options to fix the leak ( broken pipe). I can’t say enough good things about my overall experience. Will most definitely use them for all my plumbing needs.

  • Review 57 (2022-08-21 - Rating: 5)

    Very pleased with the service I received. Josiah did a great job repairing my toilet issue and installing a new one. John was very knowledgeable and answered any questions I had. Both of the young men represented the company very well.

  • Review 58 (2021-01-22 - Rating: 5)

    Highly recommend Mr Rooter. This is my second update to my review because I had reason to call Mr. Rooter again.I was impressed again with how fast and professional the team working on my issue was. They found the issue quickly, explained the next steps and options, and were helpful and knowledgeable when I had questions.They were courteous and left the work area clean and tidy.The Scheduling team was prompt and kept me updated with the teams expected arrival and provided timely updates keeping me informed.

  • Review 59 (2020-06-25 - Rating: 5)

    FANTASTIC SERVICE! Everyone from office staff to Jonathan B. was great.Jonathan B. was very professional and explained everything he was doing and what needed to be done. He came after hours because of rain off and on that day and was here for several hours and got it to where we could use the bathroom and take showers. He came back the next day to replace the some of pipe and now everything works great!. Made the whole experience not so bad. We signed up for the Advantage Plan Membership and very happy about that, it was a great deal. I will recommend Mr. Rooter Plumbing to everyone who needs a plumber.

  • Review 60 (2022-11-18 - Rating: 5)

    John Reed was very knowledgeable and professional. He explained everything that needed to be done and worked diligently to accomplish jetting the sewer and grease trap then setting a lift station pump. I will recommend him for his ability and highly recommend him. We will be using his services in the future.

  • Review 61 (2021-08-30 - Rating: 5)

    Pipe was damaged outside of our house a few days before our move in date. I was able to set an appointment the very next day. They gave us the most affordable and quickest options free of charge. They were able to repair the damage pipe and install it to avoid any further problems later. Eric and his team were exceptional in timing and service. Thanks for taking care of us.

  • Review 62 (2019-04-06 - Rating: 5)

    Service is prompt and work quality is very good. Our service professional Chris is friendly and hard-working. When he couldnt finish the job on Friday, he returns on Saturday to finish the work. Communication from the office staff is much appreciated.I dont think they are cheap but their work is good. He cleaned up after the work and left my house in good shape.I would recommend anyone who ask me for plumbing service.

  • Review 63 (2019-05-23 - Rating: 5)

    Excellent customer service! Great overall experience! We had an issue with our hot water heater, I called Mr. Rooter Plumbing ( being they had the best reviews) spoke with Judy who was super friendly and very helpful. She scheduled an appointment merely hours later. The technicians, Jonathan and Kris, arrived in a very timely manner. They were very professional and friendly. Jonathan and Kris quickly found the issue and gave me opinions as to what they could do. After deciding to replace the entire system, they offered to take care of it TODAY (at 5:00)! Those guys are awesome! Would highly recommend Mr. Rooter Plumbing!

  • Review 64 (2020-12-31 - Rating: 5)

    Started out searching for diagnostic prices and stopped when Mr Rooter did not have one. Made the appointment and Mr. Jonathan Barnard was perfect as far as I’m concerned. He was very professional and informative. Answered all of my questions in detail and actually had an answer better than I just work here. Replaced my shower valve due to leaking and also performed a pressure check that I did not request and found it was a little high 110psi to my surprise so he potentially saved me future headache with that information (I will have them correct that issue).Actually coordinated w/ him while I was on the road headed back to Tallahassee and it was as if we were standing face to face. I will definitely be using them again and will request Mr. Barnard when I do. Was signed up to the Rooter club so now I will get discounts on future work and they also accepted my military status for an added small discount. Overall the service was excellent and I recommend Mr. Rooter, gold star and I tip my hat to them.(Not a paid spokesperson)

  • Review 65 (2022-06-28 - Rating: 5)

    I was very impressed with the quality and professionalism of this company. We had a pipe clog at the street level that was causing water to back up into our sinks and flood the laundry room. It happened later in the evening and I wasn’t really expecting to get anyone on the phone but they are actually open 24 hours and they had someone out there in under 30 minutes. Ontario was a life saver. He was very professional and was able to fix the problem in under an hour.

  • Review 66 (2020-04-14 - Rating: 5)

    Had an issue where my plumbing was backing up into my tub. Tried to fix it myself but it proved to be outside of my abilities. Called and made an appointment, they were here within an hour. Showed up with face masks and gloves which is nice. John Aaron and Clay were the technicians and they were great. Very friendly and knowledgeable guys. They offer 3rd party financing to help with costs as well. Would recommend.

  • Review 67 (2021-07-13 - Rating: 5)

    This by far had been the most pleasant plumbing experience Ive had since being a homeowner. I love the fact that they are local so you are not talking to dispatcher in another state, the receptionist is very nice and my technician Eric was awesome. Very courteous, professional, efficient and explains all the work going on. AND he cleaned up after himself! Fair prices and fast service. I will definitely be using them again. Thanks Guys!

  • Review 68 (2024-11-26 - Rating: 5)

    A little pricey ($500) for a water jet cleanout but customer service was top notch. Emailed me a video of the problem spots and where the roots were getting in. Would use again.

  • Review 69 (2022-08-11 - Rating: 4)

    WE had an emergency with our water heater, We called and while there was a glitch with transmission of our work order. In the end, Mr. Rooter came thru and made the necessary repairs efficiently and honestly. So for that Im updating my review!

  • Review 70 (2021-08-07 - Rating: 5)

    Christian arrived as scheduled, was very respectful of our property, worked efficiently, and is very knowledgeable. He made sure we understood our options and did not try to push us towards one or the other options, Christian answered all of our questions and was very polite and friendly. We are very pleased with his work and think he is a valuable asset to your company.

  • Review 71 (2020-09-07 - Rating: 5)

    Zach and Chris were extremely professional, thorough, and wonderful to my children and dog. The price was reasonable for the job needed. They had a great sense of humor which made the time fly. I absolutely recommend, and will call them back for future work.

  • Review 72 (2020-05-14 - Rating: 5)

    Ive had nothing but positive experiences having Mr. Rooter-Tallahassee take care of my and my Moms plumbing (used them for years on four occassions). Ive recommended them to family and friends. Each of the employees troubleshooting skills are wonderful. Theyre professional, positive and get the work done in a timely manner. I appreciate that they take before and after photos, provide quotes as the project/problem progresses and the availability for scheduling a quick response. Thanks, Mr. Rooter!

  • Review 73 (2023-09-14 - Rating: 5)

    Called this morning for an estimate and the job was completed within 5 hours. Quality work, very knowledgeable and professional. Had a toilet and a sink removed, and all pipes closed off and capped.

  • Review 74 (2021-08-31 - Rating: 5)

    I just want to say I have had the biggest pleasure of working with Mr. Rooter with Technician Chris Groves that came out. You all are one of the responsive, pleasurable and hard working companies. Thank you for your service. It means a lot and whole heartily recommend you all and may you continue to make others feel happy and supportive as you have made my family and I. Look forward to continuing to do business with you all in the future.

  • Review 75 (2024-07-02 - Rating: 5)

    Very professional. Did a better job than the original builders 24 years ago. Thanks

  • Review 76 (2016-05-15 - Rating: 5)

    I was very happy with the fast, friendly service I received from Mr. Rooter. After several calls to different plumbing companies around town I got in touch with Sheila who was a breath of fresh air after the rude unfriendly people I spoke with every where else. She sent out Jason and David very quickly, and they were also very friendly and helpful. They fixed the clog in my pipes for a very reasonable price and guaranteed the fix. I was delighted with the whole experience and would recommend the company to anyone!!

  • Review 77 (2020-05-27 - Rating: 5)

    In my 54 years on this earth, I have never called a plumber to do work for me. But, I have to say that my first time was a great experience. I called on Monday and talked to Judy, who was very helpful and set me up with an appt on Weds that fit my schedule perfectly.Kris arrived on time and was very professional. First thing he did was hand me a business card. I walked him through my issues and he quickly formulated a plan and options for taking care of them. We agreed on the solution and Kris went above and beyond to make sure that I was satisfied with the results. In the end, he was able to make a repair that we didnt think he would actually be able to and saved me some money, some of which I promptly had to spend anyway with a couple of other issues that we found along the way.I am now a Mr Rooter customer and will be calling them for my plumbing needs as they arise in the future. Thank you Kris for an outstanding job!

  • Review 78 (2020-08-24 - Rating: 5)

    Used this service provider to replace the pump in the septic tank. They did an AWESOME job! The professionalism, the information, and work was exceptional. We have been using them for all our plumbing needs for over the past five years, and they have been consistent. A special “thank you” to Eric and his grew for investing their time and hard work to assure the work was done properly and with quality.

  • Review 79 (2019-11-17 - Rating: 5)

    I contacted Mr. Rooter to complete a project for my elderly mother: I live in another city so this was completely accomplished online and via telephone. From start to finish I received professional courteous service. Everyone connected with the project gave superb service. I am amazed how effortless the arrangements were made and carried out. This is due to the knowledgeable and dedicated staff at Mr. Rooter. I was kept apprised of the progress and provided photos. I cannot say enough about the expert service we received.If you are in need of trustworthy, dependable, expert, plumbing service. Mr. Rooter is the company to contact. Thank you to everyone at Mr.Rooter for providing first class service.

  • Review 80 (2021-02-12 - Rating: 5)

    Kevin and his apprentice were very personable and informative and most of extremely helpful with solving my drainage issue. I truly appreciate all the knowledge about my plumbing situation that was provided by Kevin and his apprentice. I would definitely recommend this company to family and friends! They were truly just really nice people!

  • Review 81 (2019-06-27 - Rating: 5)

    We have used Mr. Rooter for years and have always been happy with their work. We recently had to have our house repipped and again they did a fantastic job! Kris, John, Jonathan and Justin spent many long days to get the job done, they were courteous and professional, they dealt with toddlers running through the house and our MANY MANY questions!! We would highly recommend them to everyone!

  • Review 82 (2021-07-20 - Rating: 5)

    Last week my elderly mother needed help with a plumbing issue at her home. From the moment I first called Mr. Rooter to inquire about getting the problem addressed, to the follow up call the next day to see if we were pleased with the service, we were very impressed with the personal touch provided by all involved. Blake was the plumber who arrived sooner than we had expected. He went above and beyond during his extensive efforts to solve the problem at her home. He explained everything he was going to do, providing visual proof of the problems as he found them. My husband, mother, and I are so appreciative of the determination and expertise he showed while restoring her older home to working order. We will definitely turn to Mr. Rooter for future needs at her home and ours.

  • Review 83 (2020-04-23 - Rating: 5)

    We had a wonderful experience today having a hydro scrub performed on our entire house drain lines. John and Clay were fantastic. From explaining all of our options in a way we could understand what would best suit our needs, to performing the task, we were pleased start to finish. We now have “brand new” drains and have peace of mind. I would highly recommend this service to anyone with drains that clog (like a shower) or have seen bugs in the sink drain like we have. They also sent a video camera in our drains so we could see for ourselves how clogged they were. Our plumbing system is now much better off! Thank you!

  • Review 84 (2021-07-22 - Rating: 5)

    Robert is an excellent plumber, doing additional ‘above and beyond’ work in response to my questions and concerns. I was visually shown what my plumbing issues were and how they would be fixed. He also took the time to fully explain their company’s membership policies. Christian assisted Robert and they seemed to get along well. All in all a very professional and satisfying experience with “Mr Rooter”. It’s no wonder they’re the highest rated plumbing service in Tallahassee.

  • Review 85 (2020-10-22 - Rating: 5)

    I cant say enough good things about these guys.First, their price was the most competitive. Second, this is covid19 time, everyone from this company were in and out the house with face masks and shoe covers. And other companies didnt. Third, these guys are good and knowledgeable at what they do, they are polite and courteous. Last but not least, their office staff Ms. Cassi was fantastic too.My house had water leak in the foundation. Eric and his team re-piped the whole house within 2 to 3 days. On the second day, they finished up around 10 or 11 pm. These guys are just so great.I rated the the company before their third party dry wall guy came (drywall was included in the job), sadly to say, not happy with the dry wall service. Overpriced and bad job. See pictures, its not even smooth.

  • Review 86 (2022-04-21 - Rating: 5)

    Call Mr. Rooter Plumber, you will be glad you did. Unfortunately, I first called two other local plumbing businesses that didn’t fix my problem (main drain backing up into bathtub! 😱). Additionally, they left me feeling afraid after not pinning down what the problem was. The second plumber suggested I could potentially be looking at thousands of dollars in repair cost. When John and Eric, from Mr. Rooter arrived, they suggested what could first be tried and if necessary, work through eliminating less drastic measures (not tearing into my slab that had been suggested by one of the plumbing companies). Fortunately, John’s inclination was that my main plumbing drain needed cleaning. Luckily, that was the correct procedure needed and only a fraction of the cost. I am so relieved that I found a plumbing business that cares, and are professional, and knowledgeable. Kudos to Cassie who manages the customer service and scheduling also.

  • Review 87 (2024-09-02 - Rating: 5)

    Excellent same-day service. Fixed a problem and I am very satisfied.

  • Review 88 (2021-05-04 - Rating: 5)

    We recently bought our first home, unfortunately the previous owners didn’t exactly keep up with maintenance on it. We knew that we were going to need a new hot water heater before we even moved but the more we ran the water the more we noticed that stuff just wasn’t right with our plumbing. Eric and Ontario came and installed the hot water heater. Since we live in a rural town were here we asked them if they could take a look at the other issues we were having. They did with no hesitation. It took them literally all day to fix the issues but they did it. They were super professional and kind. Highly recommend.

  • Review 89 (2019-06-02 - Rating: 5)

    Ms. Judy always answers the phone with a wonderful attitude and schedules prompt service. I have dealt with Eric on several occasions and he is extremely thorough and professional. Every time a plumber has come to the house, they bring a door mat, and wear booties to ensure they don’t track in any dirt or grime into my home. Overall, I’ve had nothing but excellent experiences with Mr. Rooter’s service.

  • Review 90 (2021-08-11 - Rating: 5)

    Chris and the rest of Mr. Rooters saved us from a pinch. We were in the middle of two bathroom renovations and our intended plumber back out. On a Monday I called Mr. Rooters and Chris came out the same day to give us a quote, and on Thursday and Friday they installed a tub, replaced and installed water systems, and replaced the drain from a tub to a standing shower. The work was professionally and timely completed. We are very happy with the work and with fact that they were able to get it done within the week.

  • Review 91 (2021-02-24 - Rating: 5)

    Eric did an excellent job repairing an issue with my well. He was extremely knowledgeable, respectful, and very thorough throughout the entire process. He diagnosed the issue after just a few minutes, made reasonable recommendations, and performed a pretty major repair that completely resolved the problem.

  • Review 92 (2021-07-08 - Rating: 5)

    Blake and Zach were very professional and explained everything in detail. I appreciate them doing everything to help with our tree root problem in an outside pipe. Blake also explained what services we still need so we will be calling to set up an appointment in the near future to address that issue. Overall the service was 5 stars!

  • Review 93 (2020-01-23 - Rating: 5)

    I have been using Mr. Rooter for 3 years for both rental and personal property. I own a company in town and customer service is key to my business. Justin, John Arron, Judy and their team have been extremely prompt, fair and consistent with their work. They communicate regularly with me through the job and staying informed is appreciated. I highly recommend them and I will continue to use them in the future.

  • Review 94 (2018-06-04 - Rating: 5)

    Had a main line clog, and they were able to come see me same day. Excellent, friendly, and informative service. A little pricier then some private plumbing services, but the professionalism, and communication was well worth it. The technician was willing to do a bit extra when it turned out to be a root cluster. I will be calling them the next time I am in need of plumbing services.

  • Review 95 (2021-08-10 - Rating: 5)

    Mr. Rooter provided prompt exceptional service when I had a leak in my front yard. The serviceman was very pleasant, very helpful, and he patiently explained what had to be done. In terms of service, they are like the Publix of plumbing. Bonus points because he had a nice smile. Would recommend.

  • Review 96 (2020-05-30 - Rating: 5)

    10/25/19 - I had Mr. Rooter replace the Moen faucet cartridges on our master bath tub. The plumber who came out and did the install didnt quite get the flow correct. Justin, the owner, came out the next day (Saturday) and reinstalled new cartridges. He was very personable and fixed things perfectly. Thank you, Justin!5/22/20 - This was the second time I used Mr. Rooter, this time to replace our garbage disposer under the kitchen sink. Jonathan was the service technician and did an excellent job. He was organized, took photos each step of the way for documentation and was careful about cleanliness. He also replaced all the old PVC piping under the sink. The new disposer works like a charm. I will not hesitate to use Mr. Rooter whenever I need plumbing work done. Thank you, Jonathan!

  • Review 97 (2015-07-10 - Rating: 5)

    Eric and Chris were an AWESOME team! They were not only professional, but also personable. We are having a kitchen remodel done and they reconnected our kitchen sink, faucet, dishwasher and fixed a leak in our restroom. The faucet even had an issue with the strainer that was purchased at the granite company and they allowed us to go and replace it so that we could get the job done today. How amazing! Great customer service, friendly personalities and professionalism bar none! I would definitely recommend Mr. Rooter to anyone that may be looking for excellent plumbing service!

  • Review 98 (2019-06-15 - Rating: 5)

    Plumbing issues are never fun... but if you have Kris and Justin to your rescue, you can expect at least a decent time. My mother experienced a basement flood the day after her husband (my stepfather) passed. We were grieving his loss while they were busy at work. They were so compassionate and knew just the right things to say. Their work lasted all day and required additional forces. Kris made very sure that all involved were aware of our loss.  Justin was so caring and promised to check in on my mom periodically. Many things happened that day. They handled it all with professionalism and genuine concern. Mr. Rooter is so very lucky to have these 2 men. I recommend highly!

  • Review 99 (2019-05-18 - Rating: 5)

    I called Mr. Rooter about 1030am and was greeted by I think Judy and she documented my information and what my plumbing issue was. Judy told me it would be later that afternoon before a technician could arrive. About 1pm Judy calls and said Chris would be there within the hour. Chris arrived a short time later. Chris diagnosed a leaking main water line in the front yard. He immediately gave me a very competitive cost and informed me he has to shut the water off to my house to fix it. We agreed and Chris went to work. He dug up my nice grass so as to save it. About 3 down was a obvious hole in my water pipe. He repaired the pipe nicely and checked, filled the hole and neatly replaced the piece of grass he saved. Like nothing ever happened!! I would recommend Mr. Rooter to everyone. They gave me kind, curtious, prompt, professional service.

  • Review 100 (2024-08-20 - Rating: 5)

    I had a leak coming out of one of my toilets, and my garbage disposal was inoperable. Upon calling the office, Holly was very helpful in getting me scheduled quickly. My tech, Karson was polite and professional. He made an assessment on each item, and gave me multiple courses of action with both the toilet and disposal with up front pricing. Ultimately I decided to replace the toilet and the disposal all together just for the peace of mind. Spending money on plumbing isn’t my favorite use of funds, but Mr. Rooter team made it painless and hassle free.

  • Review 101 (2020-11-22 - Rating: 5)

    Jonathan B. was awesome. Attention to detail and takes pride in his work. Jonathan explained all repairs and showed/explained issues found. Jonathan even took the time to provide me pictures and a detailed summary of work performed to provide my warranty company. Very clean work and very organized. Worth being a club member of Mr. Rooters and highly recommended.

  • Review 102 (2023-11-21 - Rating: 5)

    Awesome work and awesome customer service. Eric took good care of us. Would highly recommend and we will definitely use them again.

  • Review 103 (2014-12-11 - Rating: 5)

    Thank You Mr Rooter for employing Jason and JD. These two men came to my house for a reoccuring issue I have had over the past three years. They helped me understand why I kept having the same issue over and over and what needed to be done to correct the issue. They was informative and spoke in terms that was on my level of understanding of the situation. They explained the pricing and what needed to be corrected to be problem free. They spent hours doing all the work and left my yard in prefect condition. They sat down with me and went over the invoice sheet item by item and ask if I had any questions. They answered all my questions. The final cost was very reasonable. I can not say enough good about these two men. I would recommend everyone to give Mr Rooter a call for all of your plumbing needs. Thanks Jason and JD, you two are very exceptional employees for Mr Rooter.

  • Review 104 (2018-05-07 - Rating: 5)

    I would highly recommend Mr. Rooter to anyone for their plumbing needs. John did an excellent job, was extremely pleasant, and nothing short of excellent. The customer service is outstanding and he did his job in a professional and timely manner. He was very thorough in his work. Highly recommended!!!

  • Review 105 (2020-06-23 - Rating: 5)

    I requested service for my non functional water heater on a Sunday, heard from their office the same day. The repair technician was at my house the next morning and by that evening, I had a new water heater! Everyone I spoke with, from Judy in the office to Kris and Jonathan, the repair technicians, provided excellent prompt customer service! Kris and Jonathan made sure that any plumbing questions or concerns were addressed before they left and encouraged me to call for any issue. Mr. Rooter has me as a satisfied customer for life!

  • Review 106 (2021-02-19 - Rating: 5)

    I had a problem with the kitchen sink faucet and sprayer and a slow drain in the shower. He checked both and explained options to get both fixed, and then let me choose what I wanted to do. He was very friendly, professional, and efficient, and I appreciated his willingness to explain what was going on and listened to me describe further info for him. I call this excellent service!

  • Review 107 (2022-01-29 - Rating: 5)

    Really helped us out in a pinch--weekend plumbing emergency, and they were able to accommodate on the same day we called. Pricey but worth it for our situation. Very professional. Explained all options. Pricing was very clearly explained at every step.

  • Review 108 (2021-01-09 - Rating: 5)

    Mr. Rooter was awesome. They showed up fast and repaired a split copper pipe in my crawl space under the house. There was about 8” of water under the house but it’s gone now. Jonathan was very competent, professional and I am so grateful for his service. Anytime I need a plumber, I’m calling Mr Rooter.

  • Review 109 (2024-10-31 - Rating: 5)

    A good professional service at a reasonable cost for repair.

  • Review 110 (2021-05-21 - Rating: 5)

    We switched our electric stove to a gas stove. The workers, especially Eric and his colleague, were very communicative and on time with everything. They communicated well and did the job to the best of their ability. I am so pleased with the services that I received from the company.

  • Review 111 (2021-04-29 - Rating: 5)

    This is the third time I’ve used Mr. Rooter over the past 4 years or so. In every instance they were courteous and professional. The work they have performed has been to code and high quality. The upfront flat rate pricing is big bonus as well. Best plumbing company in Tallahassee.

  • Review 112 (2021-02-02 - Rating: 5)

    Robert was able to quickly identify and resolve the issue. He was very friendly, provided excellent customer service and very knowledgeable of the service provided. This was my first time using this company and because of Robert I will be sure to use them again in the future if I have any issues.

  • Review 113 (2024-11-12 - Rating: 5)

    Came same day. Super efficient and friendly

  • Review 114 (2021-06-24 - Rating: 5)

    Mr. Rooter Tallahassee has been great to work with. Professional, quick and efficient. Robert and Blake changed out two 29 year old hot water heaters in a hard to access hot attic. They are both to be commended on all their hard work and a job well done. Ashley at the office did a superb job of organizing everything and keeping me updated.

  • Review 115 (2020-05-19 - Rating: 5)

    Needed a plumber, and saw Mr. Rooter had good Google reviews. They were very responsive when I called, and came out within the hour to give me a quote. My plumber Chris was awesome. He came up with a plan for me, excecuted it and was overall a good guy. I def would recommend this company to anyone.

  • Review 116 (2022-03-19 - Rating: 5)

    I called at 3 PM and at 4 PM there was a plumber at my house working on the issue. Very professional and efficient. Ontario did a great job fixing the issue. Will use Rooters again for any plumbing need.

  • Review 117 (2018-02-15 - Rating: 5)

    Over the top pleased with Mr. Rooter. We had a major leak from an outside pipe at our church which called for an immediate response. The technician was thorough and frankly, did much more than was asked of him. Specifically, he walked the property inside and out to make sure there were no other leaks (from the freeze). Many thanks Mr. Rooter - true professionals with amazing customer service.

  • Review 118 (2020-01-30 - Rating: 5)

    John and Jonathan helped us today. Amazing service! Quality, knowledgeable, patient, efficient and kind. I’m a believer of Mr. Rooter. They were great from the phone, all the way to the end of service. John and Jonathan were quality guys and they rerouted their schedule to help us in need for an emergency scenario. Couldn’t have asked for better!

  • Review 119 (2020-05-04 - Rating: 5)

    Very professional services. Great Customer Services. Ms. Cassie & Mr. Chris, Mr. Zach were very informative. Ms. Cassie kept me abreasted of the appt. times & always answered any questions no matter how many times I called. Mr. Chris & Mr. Zach were on time to start the work. They did their installing of the hot water heater & fixed a leak that was in the wall. The clean up was excellent. Mr. Chris went over all the warranty info. The office completed the COT rebate form info & mailed it to me asking me to send to COT. I would recommend Mr. Rooter Plumbing to friends or family.Thank youll

  • Review 120 (2020-10-16 - Rating: 5)

    Mr Rooter came to my home and did an excellent job of installing a new sink in the kitchen. They were also out when we had a leak in the front yard. They sent a team to detect the leak first so that they could quickly repair the issue. Thanks to Mr. Rooter the leak was fixed and we were not charged for overages by the city for water usage.

  • Review 121 (2019-06-01 - Rating: 5)

    I no longer live in Tallahassee, but have been trying to ready my house there to go on the market. I’ve probably called 10+ times in the last three months, and Judy has always answered the phone with friendliness and great advice. She encouraged me to contact the City to have them address issues that they were responsible for - and we had John come to the house yesterday to address the rest. He took excellent pictures and captioned them to show us what he’d found between the meter and our house - and he fixed it all! He even took a few short videos so we could see the rate at which water was leaking. Then he called and explained everything so well - I don’t have experience in plumbing, yet he took the time to make sure I understood what we found so I was informed and on the same page. Excellent service - highly recommended.

  • Review 122 (2021-06-19 - Rating: 5)

    I had a leak that I didn’t discover until late on a Friday night, so I called Mr. Rooter. I got a phone call back within minutes and the next day John came out, found where the leak was, repaired it and gave me a great price! I have always had a great experience with them and refer them out to people I know.

  • Review 123 (2022-03-11 - Rating: 5)

    So glad that we used Mr. Rooter Plumbing for our utility room remodel! Their team was very professional, arrived on time, and cleaned up the construction mess after the job. Thank you! Thank you! Im so happy to have the washer and dryer out of the garage!

  • Review 124 (2020-12-08 - Rating: 5)

    Any repairs on my house never turn out as simple as they should be. My recent plumbing issues were no exception. Poor Kris had no idea what he was getting into when he answered the call for what we thought should be a simple problem. He did a fabulous job and I was extremely pleased with the results. As I have an inquisitive nature, I appreciated that he also clearly explained what he was doing and answered my questions in laymans terms without being patronizing. I certainly hope I do not need a plumber again soon but if I do, I know who Im going to call and it wont be Ghostbusters.

  • Review 125 (2018-07-13 - Rating: 5)

    Excellent repair service. Timely, courteous, professional, neat and superb communication. Kris, the plumber, did a FANTASTIC job and Judy in the office stays on top of everything. Mr. Rooter may not be the cheapest, but they are the BEST. I would not use anyone else.

  • Review 126 (2021-07-12 - Rating: 5)

    They sent someone out to our home for a pipe repair after hours in a timely manner. Zach the technician was courteous, professional, knowledgeable and communicated to me on what all needed to be repaired and he took care of my issue with no problem. Thank you!

  • Review 127 (2021-09-29 - Rating: 5)

    I would highly recommend Mr. Rooter of Tallahassee. They sent the most polite, knowledgeable Professional, who arrived early and fixed everything correctly and quickly!! I recently had a water heater problem and now I wish I had called Mr. Rooter for that. I will definitely call them anytime I need a plumber, from now on.

  • Review 128 (2021-09-08 - Rating: 5)

    Very prompt and professional! Came right out when called, had a quote worked up on sight, completed job within one week of the quote. Took before and after pictures and the work was completed to my satisfaction. Johnathan was the technician and did a fabulous job. Thanks!

  • Review 129 (2021-09-04 - Rating: 5)

    I had to get re-piping done to my entire house. After a leak was discovered and old galvanized pipes, I knew this was the best solution.From the first phone call to get an estimate, till the completion of the job itself, everyone was so friendly and professional. Everything was explained as they started each task, so that I understood what was going on. This had been a really stressful ordeal with leaking/old pipes, but Im so glad with the ending. Thank you to everyone for the hard work you did.

  • Review 130 (2017-04-12 - Rating: 5)

    Came on short notice and assisted in the approval required to replace our water heater. Very professional and willing to accommodate! Had a great tech! I will be using them the next time a plumber is needed. Will definitely recommend them for anyone needing a plumber! 10/10 for sure!!

  • Review 131 (2020-07-16 - Rating: 5)

    Kris was a pleasure to work with. He was already working in the neighborhood so I didnt have yo worry about him being on time. He was knowledgeable and answered all my questions. If I ever gave plumbing issues again Mr. Rooter will be first call.

  • Review 132 (2023-11-10 - Rating: 5)

    The only company I use for our properties. We also have old rental and they always get the job done flawlessly and even provide suggestions to save money by giving you options.I can’t say enough good things in this small review space about the wonderful people and the first-class service.

  • Review 133 (2020-06-25 - Rating: 5)

    My Mom is 86 years old and was so stressed that she could not get anyone to come until the next day. Thank you to Mr. Rooter for going the extra mile by making time for an additional appointment and staying until 9:00 pm to complete the job. The dispatcher was sympathetic and understanding and John Aaron was courteous, professional, and fixed the problem. I highly recommend Mr. Rooter for your plumbing needs.

  • Review 134 (2022-08-15 - Rating: 5)

    So thankful for Mr. Rooter Plumbing. We had a real estate closing that needed to occur and Mr. Rooter Plumbing came to the rescue. They came with same day service, a smile, and a willing attitude. Great service. Call them.

  • Review 135 (2020-02-18 - Rating: 5)

    We had a water leak in one of our bathrooms. Brandon and his team used their vast knowledge and fixed the problem in a timely manner. They were very thorough and cleaned up the areas that were compromised to my satisfaction. I would not hesitate to call Mr. Rooter Plumbing again if I had a plumbing issue.

  • Review 136 (2019-03-27 - Rating: 5)

    This company was crazy helpful in getting a lot of problems fixed throughout this month. Judy was always pleasant on the phone. And John was thorough in finding and fixing every issue that arose. Thankful for the reviews that helped us choose Mr. Rooter.

  • Review 137 (2020-06-27 - Rating: 5)

    When we woke up on a Saturday morning to discover we had a massive water leak outside of our house we didn’t know what to do or who to call. So, so, glad we ended up calling Mr. Rooter. They came out right away, gave us a very reasonable quote and made a bad situation super easy to handle. Turned our bad day right around. They also helped fix another small leak around the house on the spot. Super friendly and professional. We will be calling them for any of our plumbing needs in the future and would highly recommend them to anyone!

  • Review 138 (2024-05-31 - Rating: 5)

    Eric and support at Mr. Rooter is amazingly helpful, communicative, and efficient! Highly recommend!

  • Review 139 (2020-05-17 - Rating: 5)

    Mr. Chris Groves resolved a water leak in the slab of my home. He was so very polite, which is rare to find these days. He let me know what was going on as he was working so that even though there were surprises, they were quickly discussed and taken care of. I will use, and recommend Mr. Rooter to all of my friends and family.

  • Review 140 (2023-01-25 - Rating: 5)

    1st time: I very admire the way staff works here, from the moment, they picked up the phone by ashley, they were all courteous and professional to the actual technician. Jonathan and Christian were very professional and courteous, they were the one who done the estimate and I explained to them what needs to be done, drainage from the closet to outside, from my perspective it was nearly impossible and yet they came with a plan and not just any plan, they measure and discuss with each other how and where they can place the drainage, thats the very reason i choose to go with the estimate of Mr. Rooter and they always mind their shoes when going in the house, they always explain to us beforehand what they will do e.g. shut the gas or water, start drilling. With this kind of service and staff, I know now my regular plumber and technician and will definitely recommend them to our friends!2nd time: still they are prompt and scheduled me on the same day. John is courteous and professional and especially knowledgeable.

  • Review 141 (2020-01-10 - Rating: 5)

    I noticed that some reviews say that they overpriced; however, it is worth the price because of the quality of service. I had a massive problem that cost me more money to keep having the cheap guys fix the same problem rather than getting to the root of the cause. Kris found the problem the first time. He spent about 2 hours without any hidden costs to get to the root of the problem. Its a flat rate regardless of the time spent even if it took him 5 hours to figure it out. It wouldve saved me loads of money to have my pipes evaluated the first time rather than some quick fix to get money then leave. Too bad I didnt find them a year ago!

  • Review 142 (2022-11-25 - Rating: 5)

    Showed up over Thanksgiving weekend to install a new water heater. Service was professional and quick. While here a new leak sprung and the team fixed that as well. Great job.

  • Review 143 (2016-06-24 - Rating: 5)

    This is the second visit from Eric, one of the outstanding plumbers of this firm. He did excellent work on bath fixtures, hooking up a sink and today was supposed to be the annual check, but when he attempted to drain the water heater for maintenance, no water emerged...and within a few hours, he installed a new hot water heater for me. The old one had all sorts of crud and blockages down at the bottom. Best about this company is the way the customer is treated more like a neighbor than a business client. I highly recommend them and will continue to call them to care for the pipes at the house. Julie

  • Review 144 (2020-05-28 - Rating: 5)

    My experience was great. I called them with a non plumbing emergency, they made an appointment within the week, and fixed my problem same day. John Reed was respectful, experienced, friendly, and efficient.

  • Review 145 (2017-08-29 - Rating: 5)

    Me. Rooter plumbing is the best plumber in Tallahassee! They are extremely quick and professional! Eric and John showed up to my house on time, placed a mat at the door so they would not track into the house, and also placed shoe covers on their boots! They explained every step of the process to me and made me comfortable with it. I have never been more satisfied with a plumber in my history of home ownership. I have had several other plumbers come out to my home overtime through my old home warranty and they were never able to really fix anything completely. This has been the first time I have actually had my problem fixed! My water heater was under warranty, and Eric and John handled the entire warranty process for me. If you need plumbing work, Mr. Rooter is the place to call. If you are doing business with any other plumber in town you are wasting your time and money.

  • Review 146 (2021-04-20 - Rating: 5)

    They young men were professional and caring, the work was being done for my 89 year old mother. They were respectful and showed compassion for her. Its an old house built by her father . They did not take advantage of a senior citizen; they looked out for her well being. I would recommend these guys to do work for any and all that are in need of a plumbing job.

  • Review 147 (2018-09-09 - Rating: 5)

    Kris is hands down the best plumber! He is knowledgeable meticulous, works hard,and does not cut corners. Kris made sure he took his time to make sure he found the source of our leak and gave me multiple options to fix it. He was there every step of the way from figuring out our budget financing options he even took the liberty to pick out everything we would need right down to the specific drains!When Kris and Justyn came out the first day to do the work they both were very professional and worked efficiently, keeping me informed with everything that was going on! Once the new shower was installed the finish product was AMAZING!Thank you for your hard work and dedication!

  • Review 148 (2018-06-21 - Rating: 5)

    When I called the receptionist, Judy helped set up an appointment right away for that afternoon. She later followed up around 2:45 pm to let me know that someone was on the way. John was very helpful throughout the whole process. He patiently explained the situation and I have a fully functioning kitchen sink. No more clog!

  • Review 149 (2019-04-19 - Rating: 5)

    I like the fact that the technician John, kept me informed on any issues he encountered while completing the job. Also, he was very courteous and helpful. He did follow-up calls to make sure the work was to my expectations and that it was working as desired.

  • Review 150 (2023-04-24 - Rating: 5)

    Great experience! Knowledgeable staff. Everyone was friendly and respectful. Plenty of communication. Very happy with the tasks completed. Will definitely use in the future if the need arises and would recommend to others.

  • Review 151 (2019-09-05 - Rating: 5)

    John Rainbolt was very polite and professional. He knew exactly what he was doing and worked very hard until the job was finished. He is a great asset to your company. I will definitely recommend Mr. Rooter Plumbing to any friends and family in the area!

  • Review 152 (2021-04-21 - Rating: 5)

    Johnathan was the most helpful plumbing associate Ive ever encountered. I called about my toilet shut off valve, and he ended up fixing that, my shower, and a leak I had outside. All with a smile and politeness. Thank you Mr. Rooter for doing what you do and hiring employees like Johnathan.

  • Review 153 (2021-06-14 - Rating: 5)

    Easy and honest communication, quick to get a quote, prompt communication and easy scheduling. Our technician Jonathan was very courteous and professional and installed our water weather and provided me with all information I requested! Will use this business again! Thank you.

  • Review 154 (2012-09-17 - Rating: 5)

    Zac and Michael came out this morning to address a plumbing issue. They not only resolved my issue, they also were very professional in addressing ways to better care for our current plumbing and hot water heater issues.Nice and courteous young men. Thank you, Mr. Rooter!

  • Review 155 (2023-11-16 - Rating: 5)

    Mr. Rooter plumbing, Eric Boatright, is an outstanding professional. Eric was responsive, easy to communicate with and performed an excellent installation. He was very conscious of my place and tried to be as clean as possible. I would recommend Eric for all of my plumbing needs.

  • Review 156 (2024-03-18 - Rating: 5)

    I had a wonderful experience. The tech was friendly and very knowledgeable. The work was done in a timely manner.

  • Review 157 (2014-10-02 - Rating: 5)

    We had to changed the water heater in out house and we contacted Mr. Rooter, his technicians were at my house many hours on a Friday because we had bought the wrong water heater. They took the time to help my husband in locating a new water heater that would work at our house, they replaced the unit the same day. After the technicians left, we received a call from Mr. Rooters office to find out if we were satisfied with the service. Thank you Mr. Rooter!

  • Review 158 (2021-11-09 - Rating: 5)

    I hired this company from out of town to help my daughter in college. They went way beyond helping even removing the old washer that wasnt part of the dea. They felt bad for my daughter and did it at no charge even with out asking me. They called me and asked me every step of the way before doing the work and told me how much each item would cost. Great company!!! thank you Ashley for all your help.

  • Review 159 (2019-04-25 - Rating: 5)

    The techs were in time and started soon after we discussed the plan. They worked diligently and steady until they were finished and the water filter system was installed and fully tested. They cleaned up after their work and made sure we were satisfied. We will call Mr. Rooter of Tallahassee for our next plumbing needs.

  • Review 160 (2021-09-14 - Rating: 5)

    Blake was nice and very informative! He asked me to describe exactly what was happening, diagnosed the issue and explained why the issue occurred! He was friendly and kind! I will definitely call if I have any more issues and ask for Blake!

  • Review 161 (2020-02-02 - Rating: 5)

    I called for an emergency and Mr. Rooter had someone out within 3 hours after 5:00 on Friday. The technician stayed until 10:00 at night completing the job and the cost plus the explanation of repairs was incredible. Thank you.

  • Review 162 (2016-12-07 - Rating: 5)

    So we had a heck of an experience with these guys, and I couldnt have asked for better service.Our water heater went out and we called them the Wednesday before Thanksgiving. We were on the schedule for them to come by later in the afternoon, but they had to move it to Friday because it was so busy. No big deal; it was the holiday week, and they were very nice about it. Kevin (the General Manager) came out to us on Friday at 9:30am and the estimate they provided was great, and they did not exceed it at all. He worked diligently until it was done, putting up with all my questions and whatnot, and was done by 1:45pm.But we werent finished with them, yet. Around 5:30pm that day, we came to find a large amount of water on the floor in the kitchen. Quick call to Kevin and he told us some bad news that we kind of had been expecting at some point in the future. We have an older block home with old galvanized pipes that run in the concrete slab. Turns out our hot water pipe burst in the slab and water was leaking out onto the kitchen and in the laundry room outside. He told us we had 2 options, fix the burst pipe, tearing up the foundation/wall in the process (unavoidable) for less money up front, but with how old our pipes were, there was no guarantee it wouldnt burst again somewhere else down the liner later on. Option 2, the more expensive, but more permanent solution, was to replace all our pipes. We went with that one.Kevin and Kyle came out this time on Monday (again, they had a really busy holiday week/weekend) morning and gave us our quote. Not an easy pill to swallow, but they made it way easier with the 18mo same-as-cash financing so we could just go ahead and get this fixed properly. They had to order all the parts and Kyle and Chris were back promptly at 9am Tuesday morning to begin. My house was their worst enemy. Snags and complications that were absolutely no fault of theirs happened all along the course of the installation process. It was so bad that it took them a day and a half longer than expected, but was completely understandable. The guys never faltered, but we could sense a bit of frustration, so my wife gave them cookies and coffee as a consolation.So, they got everything done by Thursday night; the project complete, house was cleaned as best they could manage, and everyone was happy again, and best of all we finally had hot water again!They were so good to us that we wont hesitate to call them if we need to again. I just hope its not for a long time. With all the extra care Kevin, Kyle, and Chris put into walking us through the process, keeping us informed of everything, installing everything in a way that fixed some other issues we had (poor original installations... I call it janky workmanship, all fixed up now), if we do have another issue Mr. Rooter is first on our list of places to call. 10/10, 3 Michelin Stars, 2 Thumbs Up, all that jazz.

  • Review 163 (2019-04-04 - Rating: 5)

    Our experience with this company was excellent from beginning to end! My sisters drain and faucets had never worked properly since she bought her house about 2 years ago. The house had been fixed up to a certain point to sell it but they didnt touch the plumbing in the bathroom. When I was up visiting I called Mr. Rooter on a Monday and asked if it was possible to have someone come out that day and quote getting the drain to work properly and replace the faucet, etc. Judy was as nice as could be and said that someone could come out later that day, which was fantastic! It got to be a little past the time we were expecting them to be there and Judy called to apologize but another job had run a little long but he would still be there. Great customer service!Eric showed up, put down a rug to wipe his shoes and then put on shoe protectors - much appreciated respect for the customers home!I showed him what the problems were thinking since the people who sold the house didnt want to tackle the problem it was probably a nightmare job. Eric listened and took a look at everything inside and under the house and said it wasnt an unusual problem and they could get it done in a day. I was so relieved to hear that it wasnt something that involved tearing down the entire tiled bathtub or basically replumbing the entire bathtub. Eric was very professional and said we could buy our own fixtures to match the rest of the bathroom and gave me a quote that I thought was more than reasonable so I scheduled the work for when myself and my husband would be back up in Tallahassee, which was not for a few weeks.Judy called on the scheduled day to say she had sent me an email to let me know that Eric might be late as another job was running long but she wanted to call to say they ended up finishing the other job on time and would be there shortly to begin the work. Again - awesome customer service!Eric and Robert (?) showed up and got right to work. Ill be honest - I wanted my husband there to let me know if he felt confident in the workers abilities. He knows how to do most things around the house and is very mechanically inclined. We own a business with 17 employees and he wants them to do each job as if they were doing it for themselves, thats how he does everything. If it takes a little longer or cost a little more then do it right or dont do it at all.After a short period of time he felt confident that Eric and Robert knew what they were doing and were doing a great job so he left them to it.They finished and I asked if I could look at the work and run the water to look for leaks under the house and behind the access panels Eric had put in behind the refrigerator and he was happy to do it. The new single handle faucet (that had replaced a 3 hole configuration) looked great and worked perfectly, the tub drained properly - no more standing water - Yay! They cleaned up the bathtub and the kitchen area before they left which was awesome!The entire experience with Judy, Eric and Robert at Mr. Rooter Plumbing was fantastic. I cannot recommend this company enough!Thank you Judy, Eric and Robert for a great job!

  • Review 164 (2022-12-30 - Rating: 5)

    Mr. Rooter was fantastic. They were quick to set up an appointment for me, on time, efficient, and gave great customer service. Highly recommend!

  • Review 165 (2020-07-10 - Rating: 5)

    Jonathan came today to help with a leaking kitchen sink and not only was he professional, he was SO KIND! He went above and beyond and went the extra mile and took extra steps to ensure we were satisfied. He explained everything in detail and has patience of a saint because today while helping there was a baby fussing and he never once seemed annoyed. He took his time and that is something now days is hard to find with companies. We will be using Mr. Rooter for future calls and will request Jonathan for the job!

  • Review 166 (2022-11-08 - Rating: 5)

    Clogged kitchen sinks Monday night - totally repaired Tuesday morning. Great service and very helpful and polite plumbers.Will definitely use this company for plumbing issues.

  • Review 167 (2012-11-03 - Rating: 5)

    Mr. Rooter will be my plumber for life! The experience was wonderful! Everything from the courtesy calls from Cassie in the office to the work done by my technician, Michael Fonseca, was perfect! He was fast and made sure I understood exactly what he was doing and how much it was going to cost. There were no surprise charges when he handed me the bill. He was courteous and polite and I will not hesitate to recommend Mr. Rooter and Mr. Fonseca personally to any of my friends or family that are in need. Thankyou Mr. Rooter for providing such excellent customer service!

  • Review 168 (2024-10-17 - Rating: 5)

    The guys were straight forward, thorough, and friendly.

  • Review 169 (2020-10-21 - Rating: 5)

    I have to say Mr. Rooter has always been there for us. Fair prices, honest estimates, professional plumbers. I have never had to call them back for any reworks or warranty issues. Always right and right on time. Thanks Mr. Rooter!

  • Review 170 (2016-08-26 - Rating: 5)

    I had a plumbing issue at about 7pm a couple nights ago and called Mr Rooter. They got someone out to me in less than an hr. Jason was the plumber that showed up and quickly accessed my problem, quoted me a fair price and fix the issue within 1/2 hr. If I ever have plumbing issues in the future I will definitely call Mr Rooter.

  • Review 171 (2021-05-26 - Rating: 5)

    They were amazing! Our sump pump died and Eric Boatright came and saved the day!!! We are family of 5 and needed the plumbing to work! He and his partner went above and beyond to help us! We will use again!!!

  • Review 172 (2020-06-12 - Rating: 5)

    Very professional. John reed gave me the rundown on the issues and worked with me to get me the best option for the money. Very knowledgeable as well. This is my first time ever needing plumbing work but i will definitely be a repeat customer!

  • Review 173 (2022-02-14 - Rating: 5)

    Zach repaired 3 outside facets that were leaking. Exceptional job, customer service, and level of knowledge. I asked him for estimates so that I could schedule for future work. Zack is a valuable asset for your business

  • Review 174 (2023-01-05 - Rating: 5)

    He was promptly on time , send a picture if him his name He covered his shoes when coming in the house was very thorough, very knowledgeable about his business Very respectful Manners Jyst a great jobHard to find these days🙏Vanessa

  • Review 175 (2018-01-05 - Rating: 4)

    Mr. Rooter can always be counted on to do a thorough job and has the most polite technicians in town. They have done plumbing work on multiple occasions and I am confident that the work is done correctly and completely. Great guys!

  • Review 176 (2021-06-10 - Rating: 5)

    Mr. Rooter has helped us out several times recently. They are always prompt and courteous. I appreciate that they take the time to explain the problem and solution clearly. They also take photos and videos before and after so I can see whats going on. I highly recommend them.

  • Review 177 (2016-05-30 - Rating: 5)

    Simply the best. I will use no one other than Mr. Rooter. Have been very pleased with their service everytime. They will promptly respond to emergency calls and are always reliable. On my most recent encounter with them, I had a problem with a simple fix and she walked me through it over the phone rather than coming out and charging me for emergency holiday time. I really appreciate it. Thank you so much: I highly recommend.

  • Review 178 (2020-06-22 - Rating: 5)

    Extremely professional and honest. Those are hard qualities to find with plumbing companies. I can’t speak on the pricing and how competitive it is as I have not looked at other companies, BUT you get what you pay for and I was not looking to find the cheapest rate for the job. I’ve dealt with cheaper plumbers who did horrific jobs. Never again. I recommend Mr. Rooter to anyone looking for a good quality, professional, honest, and prompt company. I will certainly use them again.

  • Review 179 (2021-04-05 - Rating: 5)

    I would not use anyone else. Field manager was absolutely easy to work with and sympathized with us and found any way possible to ensure we all came to an agreement. It was nice to work with the same guy as we did when we had our water main replaced.

  • Review 180 (2021-03-04 - Rating: 5)

    Eric and assistant did a marvelous job. He is extremely helpful and patient. Also, Eric very understanding about my concern as well as my care I take on my lawn you can barely tell there was digging in my lawn when they finished.

  • Review 181 (2021-05-24 - Rating: 5)

    Big clog in septic line. Men showed up and found clog with camera then blasted it free with remote controlled high pressure water hose. Professional and thorough job. These plumbers dont stop until the job is done and explain all options and prices along the way. Thank you guys. I recommend Mr. Rooter over other Leon county plumbers.

  • Review 182 (2019-09-27 - Rating: 5)

    We are very happy and extremely satisfied with this company! They came out exactly on time as promised. They indicated what the problem seemed to be and had their supervisor come out within a short period of time. They gave us their recommendation and everything worked out perfectly! I would highly recommend this company!!!

  • Review 183 (2022-12-30 - Rating: 5)

    Even with busted piped all over town from the hard freeze and power outages, they had someone here the next day. He was on time, professional and friendly. He answered all of my questions and it didn’t put me in debt. I HIGHLY recommend them. Thank you, Jonathan B. God bless you all!

  • Review 184 (2021-01-18 - Rating: 5)

    The team was great to work with from first contact to follow up call. We got on the schedule quickly, had an efficient and well done repair and our thrilled with the results!

  • Review 185 (2023-12-06 - Rating: 5)

    Service received from Mr. Rooter was excellent! Will continue using company for additional service.Technician was excellent and very knowledgeable!

  • Review 186 (2021-02-17 - Rating: 5)

    The Sevice guys was excellent he was very respectful and attentive he really represented the company with the upmost respect He also made sure he checked the areas of interests with persistent and knowledge all of my concerns. He got a A plus from 2938 Bicycles road. Also he kept his mask on at all times great employee. NEED MORE MATURE EMPLOYEES LIKE HIM THANKS A BILLION .Things are still up and running well thanks Roto-Rooter plumbing.

  • Review 187 (2018-09-19 - Rating: 5)

    Great service. Flexible with hours. Had to have some wall repair done at the same time, and they worked with me and the other repair team to get everything done to my satisfaction.Customer satisfaction is definitely high on their list.

  • Review 188 (2020-01-09 - Rating: 5)

    Anytime i call Mr. Rooter, Judy answers the phone and schedules an appointment in a reasonable time. I’ve never had to leave a message and wait for a call back. The techs have been great as well. Friendly, helpful, and fair.

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