Scaran
Located in Staten island, New York
Address: 6767 Amboy Rd, Staten Island, NY 10309, United States
Phone: +1 718-984-0805
Rating: 4.8
Services
- Small Business
- Repair services
Categories
- Plumber
- Air conditioning repair service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
The Scaran tech, Steve, was knowledgeable and thorough. He quickly found the source of the leak - a pipe that had frozen - and repaired it. He then checked the operation of the heating system to make sure everything was working properly. He gave excellent advice on how to avoid the pipe freezing and leaking again. I found Scaran and Steves service to be prompt, effective, and done very professionally. I commend them. -
Review 2 (2024-12-21 - Rating: 5)
I had heating installed in my 3rd floor bathroom which isnt easily accessible from the boiler that is located in the basement. Scaran did an excellent job researching options. They installed a wall mounted radiant heating unit that plugs into an existing outlet. Its sleek and heats up the space nicely. Im very happy with the unit and highly recommend Scaran for great customer service and value. -
Review 3 (2024-11-21 - Rating: 5)
So happy I called Scaran for my preseason Heating tune up. Scaran definitely had the best price around, and I was extremely pleased with the technician Tim! Not only is he one of the nicest techs Ive met, extremely courteous and always conscious of keeping the home clean, but he did a thorough job on my heating system. Went above and beyond to ensure it was operating, gave me great advice. Tim is definitely an asset to Scaran and they have made a new customer! -
Review 4 (2024-12-04 - Rating: 5)
I have had a contract with Scaran for many years and your scheduling and promptness to my requests has always been outstanding. In the last few days starting Saturday November 30th, 2024 my heating system began to fail and Donna with Scaran and others made sure that an emergency tech ( he came 2 times in one day ) would come to my home. As it was determined that I needed a new system, it was scheduled immediately and to make a long story short, the system is completedand we have heat. One more thing, your technicians that did the job were excellent in every way ( excellent employees and professionally knowledgeable ). These are employees to reward and keep. One final note: Anthony, your salesman, was also excellent. Thank-you for everything and have a Merry Christmas. -
Review 5 (2024-12-31 - Rating: 4)
Had a great guy come out to my house twice.2nd time I felt like a banana after it was just a door needed to be closed so furnace would turn on and he felt terrible I still had to use a service call for that but all fixed and no problems afterwards.Added after owner response . The worker came out for a different appliance , so it wasn’t his fault at all. Just wish I saw it the first time. -
Review 6 (2024-03-23 - Rating: 5)
I have always appreciated Scaran for their prompt service and maintenance calls, and their friendly customer service representatives who handle the phones. Now they deserve EXTRA praise for the way they handled our broken HVAC system. On a cold winter day when we had no heat, they came promptly to diagnose the problem, then returned to measure for a new unit and provide an estimate.On installation day, it was a well-orchestrated team effort to remove the old unit and install the new one. Our hardwood floors leading to the utility room were covered as soon as they arrived. The team was polite, professional, answered all my questions, and gave instructions on how to use the new unit and the new thermostat. Scaran, you are A+++! -
Review 7 (2024-06-24 - Rating: 5)
Very happy with SCARAN, yearly maintenance went very smoothly as always. Great guys, Viv on my heating and Eric on my A/C. Viv has been working on my heating system for years and has always been helpful and very pleasant, he knows his stuff.First time having A/C serviced and Eric was wonderful, very patient with my questions which he answered them all. He did a very thorough job, also very professional and pleasant. -
Review 8 (2024-11-11 - Rating: 5)
Brandon G did our yearly furnace maintenance and was excellent. He explained everything in detail. He placed labels on all the shutoff valves so that we would know what to do in case of emergencies. -
Review 9 (2024-06-25 - Rating: 5)
Point of note; I hardly ever leave reviews & never have on Google. So take this as you will that I even took this step.Have used this company since we moved to S.I. and to be perfectly fair we have only ever had but one bad experience with their service, which was addressed quickly. We have had our unit(s) installed & maintained, as well as ducts installed by Scaran. Their employees do excellent work and try to address every situation that may arise.Service technicians are well trained and professional. Office and administrative persons are very pleasant, professional and personable. Just had Mr. Eric out on a seasonal service check of our unit, he did exemplary work. Checked and tested all points, and addressed all concerns. As usual, fantastic service from a good & reputable company with excellent staff. -
Review 10 (2024-12-17 - Rating: 5)
Thank you so much Rocky and Josh for being so professional and knowledgeable. You guys did an impressive and impeccable job. I would highly recommend Scaran because of your work ethic. Thank you again. -
Review 11 (2024-12-10 - Rating: 5)
Called Scaran Heating for emergency service to my heating unit. The Technician arrived within an hour of the call and repaired the unit.Lou was the consummate professional. He found the problem, explained the cause and repaired the unit. Lou is a true asset to the company -
Review 12 (2024-06-18 - Rating: 5)
Eric was the technician who did my air conditioning checkup. He arrived on time and was very courteous. Unfortunately, he found a leaking issue with my AC and explained in detail what my options were. I decided to have the unit replaced and he immediately called a salesperson to come to my house and explain the process and cost involved. The salesman arrived within 1 hour and was also very courteous. He explained the process and gave me options and the cost. Absolutely no pressure involved. I have used Scaran for 20 years so there was no need for me to check with other businesses. Scaran is the only company I will ever use. 5 star treatment every time. -
Review 13 (2024-09-06 - Rating: 5)
Eric came for the yearly maintenance on our heating system, humidifier and the boiler.He came on time, did exceptional job and explained all the work he has done as well as cleaned all the filters. Thank you. -
Review 14 (2024-07-18 - Rating: 5)
Mike came today to do our yearly maintenance on our split duct AC system. He is a terrific tech! He is very knowledgeable, thorough, and educated us how to keep our system at peak condition. He went above and beyond. -
Review 15 (2024-10-26 - Rating: 5)
Lou was in exceptional work, very pleasant and direct. Lou Explained the problem, He CAME HE SAW and he conquered. Did an amazing job I WOULD RECOMMEND HIM AND THIS COMPANY. TECHNICIAN LOU. -
Review 16 (2024-07-11 - Rating: 5)
Brandon G. was excellent. He was responsive and very thorough, explaining everything he was doing and how it would help our cooling system. I appreciated that!Our air conditioning system was also serviced by Mike O who also clearly knows what he is doing by the wealth of information he gave to us. He was very pleasant and professional. Scaran is the best! -
Review 17 (2024-08-04 - Rating: 5)
Eric from Scaran came to service my 3 AC central units in my home. He was very thorough and clean.He explained to me everything that was going on while he was working.I have been using Scaran since I lived here in 2008, and will only use Scaran. -
Review 18 (2024-07-12 - Rating: 5)
Rocky and Gamini are super outstanding and the entire team. They are so professional, clean, organized and proficient. They explained all during the installation process. I actually learned from them as I am not the expert with this project. I will recommend them to all the folks I know. What an outstanding service I have received from both including Robert. Thank you so so much! -
Review 19 (2024-08-16 - Rating: 5)
I just had my Split units serviced by 4 guys...2 were Eric & Chris. They were so awesome. On time, considerate, informative and just a pleasure to deal with!!! -
Review 20 (2024-07-15 - Rating: 5)
I want to bring your attention to Brandon G. He is excellent! Today Brandon serviced our ductless A/C system. He is knowegable, efficient, curtious, friendly, and professional. You have a winner with this young man. The service he provided assures us that our A/C system will give us a trouble free, cool, and comfortable summer. Thank you, Brandon! -
Review 21 (2024-04-06 - Rating: 5)
I worked with Anthony for a proposal for my home excellent price . I had Carlos and Sammy install a new heating and air conditioning units. They arrived on time, took their time installing our units, configured and custom made my heating area more spacious in my boiler area, they prepped the area, cleaned up everything perfectly, tested all equipment, answered all my questions. Carlos and Sammy were extremely knowledgeable, respectful and did a great job. I would give them a 10 star review because we are extremely pleased from start to finish. Carlos and Sammy are truly the best in this field I cannot be more happy with the work they performed. One of Staten Islands oldest establishments and absolutely the best in class. Thank you for doing an excellent job we are extremely pleased and i cannot say thank you a million times!!Lorraine and Christine -
Review 22 (2024-02-13 - Rating: 5)
Called Scaran this morning and we’re at my house within half hr . Problem with my boiler solved . Thanks for your quick service, and thank you Danny. Great job . Will highly recommend !! -
Review 23 (2024-08-03 - Rating: 5)
Great response from Scaran with a new ac unit, great team worked all day to install, when it was 100 degree in the house and attic, great job guy, and they even cleaned up and vacuum, thanks again to Keith, Josh, Rocky and G... -
Review 24 (2024-02-05 - Rating: 5)
Lou & Will came today to repair my heating system. They were extremely professional, knowledgeable, clean and most important able to diagnose and repair the problem in a short amount of time.I am never worried that when a Scaran repairman comes I will be disappointed. Thank you for keeping me warm in the winter. -
Review 25 (2024-09-19 - Rating: 5)
Eric called and came promptly. He was neat clean polite and knowledgeable. He answered all my questions. I true five star service. -
Review 26 (2024-04-13 - Rating: 5)
Mike O was outstanding. He was very helping in explaining the maintenance he was doing on my A/C unit and answered all my questions regarding the A/C unit. He also explained about the possibility of replacing my water heater when it’s time to replace it. I will definitely have Scaran come to replace the water heater when the time comes and ask for Mike to perform the job. -
Review 27 (2023-04-30 - Rating: 5)
Scaran ROCKS! Robert, my sales person, was attentive, answered every question and promptly returned my calls. I had a new Carrier 26 seer AC and Furnace installed by one set of guys from Scaran but it wasnt quite right. Robert came back with his foreman and it wasnt up to Scarans high standards so Robert sent a different team. Carlos & Sammy came, took everything out, reinstalled it all over, these 2 guys are amazing and when you see their work you know you got the A team on the job not the D team. Their workmanship is perfection, they truly take pride in their work! Made everything just absolutely beautiful and reconstructed the venting / chimney vent, pipes, with no sharp edges, everything just flows. And they pitched the drain pipe for excess water so that its now gravity fed and drains down the same place my washing machine drains so NO MORE WATER PUMP is needed. If you go with Scaran make sure you ask to have Carlos & Sammy do your install, you wont be disappointed 😉 these 2 guys are the BEST! -
Review 28 (2024-04-26 - Rating: 5)
I had a Weil-McClain boiler installed today. The whole team at Scaran provided excellent and expertise and service from start to finish. Even their subcontractors were polite. Special thanks to Dave, Vin, Rocky, Gamani, and Josh who remained professional and polite throughout. Rob was great point person and salesperson. After this experience, I wouldn’t hesitate to reach out to them again for important home services and recommend them to neighbors and friends. I am hopeful there will be no issues with the boiler installed today! :) -
Review 29 (2024-05-22 - Rating: 5)
Great service Rocky/Nick did agreat job running the AC lines and left the area they worked in spotless and made sure allwas working as expected before leaving. If you get them you’ll be greatly satisfied. As for Anthony in the office Thanks Again for getting it done. -
Review 30 (2024-06-24 - Rating: 5)
Eric Borgenson came today and was not only extremely professional but knew how to explain the issues and the work to be done. Explained it slowly and was such a pleasure to do business with. Very respectful and patieint with all my questions. What a pleasure -
Review 31 (2023-07-14 - Rating: 5)
Brandon G. was the tech for our annual AC maintenance tune-up in July 2023. We are new customers to Scaran having switched our service maintenance contract from another company. We were extremely impressed! The service was, by far, the most thorough we have ever had. He extensively checked out our entire AC system. He was very knowledgeable, courteous and responsive to our questions. He was here for over an hour. We hope to get Brandon again when our heating and AC systems are due for future check-ups. Truly excellent job! -
Review 32 (2023-06-23 - Rating: 5)
This was my first experience with Scaran after switching from another service and I couldn’t be happier with my decision. I needed annual maintenance for my 3 AC units and 1 heating unit and Brandon G. was extremely courteous, informative and thorough, spending approximately 3 hours at my house. He went above and beyond by asking another technician to drop off new AC filters and explained everything that he was going to do so that I was clear on the services he was providing. I recommend Scaran if you are looking for AC/heating service work. -
Review 33 (2023-05-19 - Rating: 5)
We have enjoyed the professionalism of Scaran maintenance for many years and have the annual package. Today, we had our best experience to date with Brandon G. Friendly, thorough and competent, Brandon went the extra step on the regular summer maintenance, from changing batteries in the thermostat, marking important dials on the humidifier, and putting labels on important items including the hot water heater and furnace. I was so impressed. We 💗 supporting neighborhood businesses, especially when you are treated so well. Well worth the cost. -
Review 34 (2023-11-06 - Rating: 5)
I called in the afternoon for a plumbing issue and luckily was able to get a technician in an hour and half. We didn’t know exactly where the leak was coming from but Alex K was able to find it. He explained everything throughout the process and was extremely professional. From the time I called to the end of a job that needed a wall cut and a pipe replaced was under 3 hours. Alex K was great and I would highly recommend Scaran’s plumbing service. -
Review 35 (2024-05-30 - Rating: 5)
The Scaran technicians, Josh and Gami did a great job replacing my 2.5 ton AC. Both are very professional, friendly, informative, and careful. Thank you J & G and Scaran. -
Review 36 (2023-06-19 - Rating: 5)
We have always counted on Scaran for our heating/AC needs but the service professional who came today for our A/C and heat check-up was phenomenal! Brandon G was really thorough and answered all of our questions. He was proactive about explaining his processes and he also cleaned up after his service. Brandon went above and beyond today and we are grateful for his professionalism and expertise! -
Review 37 (2024-07-03 - Rating: 5)
The Technician, Eric was prompt, courteous and informative. Scaran is a full service HVAC that has been taking care of our HVAC needs since 1980. -
Review 38 (2023-07-05 - Rating: 5)
Matt S., Vin B. and Gamini provided excellent service installing the new A/C unit and system. They were prompt, efficient and knowledgeable. They answered questions and walked us through the new system and reviewed things before cleaning up and leaving. Their electrician, Pedro, went out of his way to install one thermostat to control both the heating and cooling systems in our house. We called 3-4 companies to get quotes for the job, and went with Scaran because of their customer service and the quality work they do. I recommend them for any work. You wont be disappointed. -
Review 39 (2024-04-05 - Rating: 5)
Installed my new a/c unit and humidifier in one day, the crew was very polite, and their lead guy Josh answered every question I asked. Very knowledgeable and time oriented group. Such a smooth process! -
Review 40 (2023-06-20 - Rating: 5)
The fan to the central unit stop spinning and it was making loud noises. Since it was Sunday, I filled out a request for service for Monday. They are closed on Sunday for regular office hours. I got a call back at 8am. I was just about to call them. Cut to the time the technician came to the house. He checked the unit, found out the capacitor. Luckily that was all that was wrong. The technician Michael OConnor was honest and professional. We talk in length about my unit. He was very patient. He could have sold me feron that I didnt need, or other parts. He was honest about the company pricing. I told him, I value professionalism, dependability and honesty when choosing a company. I definitely will go to them again. -
Review 41 (2023-10-17 - Rating: 5)
Have been dealing with Scaran for many years. The staff are all professional and respond quickly to whatever is needed. John Beynon came on time and addressed the issue with professionalism and quickly resolved the problem that he could and gave very useful advice to avoid future problems. He then got in touch with the company to address another issue that he knew who could fix it. He even came by to see how they were doing. Overall extremely satisfied with the company and personal service. I also want to give a shout out to Alex K and Michael K. They came and addressed the plumbing issue that required work to reestablish our heating problem. They not only fixed the problem but came back to be sure it was working properly. All in all, all three technicians were great. -
Review 42 (2023-10-30 - Rating: 5)
Just had my annual maintenance for heating system. Brandon was very professional and pleasant. I really like that Scaran comes when they say they will and appreciate the heads-up phone call that the technician is on the way. -
Review 43 (2023-07-22 - Rating: 5)
HomeDepot/Scaran HVAC, humidifier and water heater replacements/installation - the team, there were at least 5 people who replaces/installed the equipment and they were excellent. The project manager, Matt, kept me informed every step of the way, they were very professional, polite and efficient. The other team members (Dave and Gamini) - who were basically here from 9am through 6pm - were equally professional, polite and efficient. Scaran even sent an electrician to hook up the thermostat. The work was pretty extensive and they completed in 1 day. By the end of the day they did all the work, made sure everything was properly working and Matt showed me how everything worked and how to properly maintain the units. Cant say enough about how great they all were. Have already recommended them and will continue to do so. I also have the comfort of knowing that Home Depot backs the guarantees and that both Home Depot and Scaran are reputable. Would definitely continue to recommend and use them again for other projects. Also, everyone I spoke to at Scaran were helpful and very courteous. -
Review 44 (2023-09-30 - Rating: 5)
Brandon G came by on the 25th of September and I cant say enough good about this tech, he was polite, courteous and very thorough. He found a leak and addressed it, he cleaned everything with the care and answered all my questions. I was very pleased, again, with Scaran and their crew. -
Review 45 (2023-07-27 - Rating: 5)
We would like to thank Brian C. and James. They came to our home for a system maintenance tune-up. Not only did they take there time to ensure that everything was working properly and efficiently but they were also very professional and polite. Truly a pleasure to deal with. Also very knowledgeable and were able to answer some questions we had. Cleaned up after themselves and gave us peace of mind that our system and our home were in good hands. We would highly recommend scaran for anyone who needs HVAC services. -
Review 46 (2024-04-27 - Rating: 5)
I had Scaran over today do do my seasonal maintenance. Not only did they do an incredible job, Brian Connelly educated me on things I was not aware. He went above and beyond! Great Job! -
Review 47 (2023-07-10 - Rating: 5)
Technician Kyle G. Was very thorough and knowledgeable. He took his time checking and cleaning all the coils, and checking all the vents and returns. Both Kyle and James were very professional and responsive to all our questions. Ive been with Scaran for years and I am never disappointed. -
Review 48 (2025-01-01 - Rating: 5)
Great service and the office staff is so friendly and helpful. -
Review 49 (2024-04-10 - Rating: 5)
Just had a new Mitsubisi Ductless A/C with Hype Heat installed yesterday. As always SCARAN came through flawlessly, and professionally. Josh, Gami, and Nick made sure that everything went perfect with the installation. They take pride in their work which is important to me. They follow-up to make sure that I was satisfied. Also, I would like to extend my thanks to SCARAN for their recognition of Veterans. As a veteran that is also dear to me. I would definitely recommend SCARAN to anyone that needs Heating or Cooling work done. In closing - KUDOS to these three gentlemen and to the entire staff at SCARAN for a JOB WELL DONE. -
Review 50 (2023-09-08 - Rating: 5)
Lou and Will came on time. They were extremely courteous, took care of our heating system quickly and cleaned up thoroughly. They also pointed out a gasket that needed to be replaced. I would recommend Scaran and these two men for any work to be done. -
Review 51 (2023-08-01 - Rating: 5)
Scaran came today to clear out ductless unit. Wow! It was struggling to cool the house this summer, and after the cleaning it’s working great.Lou and Will were really excellent. Polite, ok time, they explained the process, kept it all very neat and left everything better than they found it. Truly A+ service. -
Review 52 (2023-08-01 - Rating: 5)
My grandmother’s air conditioning wasn’t working. We called Scaran in the morning and technician John B. came out the same day. He was prompt, professional, and resolved the issue quickly! We appreciate the help and we’re so happy my grandmother’s house is now comfortable and cool for the rest of the summer. -
Review 53 (2023-08-27 - Rating: 5)
Called Scaran and Lou and Will were dispatched the following day (8/14/23). Our outside unit had frozen up and was not cooling. We earlier had shut it down so it would thaw and checked our inside filter. It was clean as we religiously change it to avoid any problems. Turned out to be the outside unit which was clogged with leaves and dirt causing excessive heat in the until and for the coolant line to work extra hard ultimately freezing. Lou and Will did a thorough cleaning of the outside unit explaining what had happened and what they were doing to resolve the problem. They were very professional, knowledgeable and educated us during the process. Topped everything off with some R-410 refrigerant and it has been working very good since. Weve had other work done by Scaran at another property and have also been very satisfied. -
Review 54 (2023-02-25 - Rating: 5)
They were awesome! The sales process was professional, friendly, no pressure and well priced. The installation crew protected my floors, quickly installed the new system, removed the old one, reviewed operation, and the warranty. What more can you ask for? I highly recommend them. -
Review 55 (2024-02-10 - Rating: 5)
The installation of my new furnace took a few hours and looks and works beautifully. The men were very nice and answered all questions I had for them.They did an excellent installation -
Review 56 (2023-05-19 - Rating: 5)
Steve K. and Eric did a thorough job of the A/C startup for both of our systems. The systems were cleaned, tested, and adjusted as part of the annual service subscription that we have with Scaran. Eric seemed to be new to the Scaran team and was eager to learn the proper maintenance of each type of A/C system under Steves watchful eye. Eric was very personable and good at explaining the work that was done. He will be a valuable member of Scarans excellent service team. -
Review 57 (2024-06-28 - Rating: 5)
Brien C. was very professional, kind, and thorough. He made sure all of the work was done correctly. -
Review 58 (2024-07-16 - Rating: 5)
Lou and Will from Scaran, were professional polite courteous did an amazing job! -
Review 59 (2023-08-01 - Rating: 4)
Installer Mike OConnor provided excellent service when he came to repair my A/C. I would highly recommend him to anyone needing HVAC services. I had a great experience with a knowledgeable technician that provided a comprehensive explanation of each aspect of his duties, answered all questions professionally and provided an overall positive customer service experience. -
Review 60 (2023-08-19 - Rating: 5)
Lou & Will came to my home to lookat an issue I was having with my ac unit. They were on time, very nice, patient, They took their time and fixed the issue. They went above and beyond to help me. I cannot say enough about them. Just to show you the honesty, I wrote my check for the wrong amount, and they already left. I did not even realize I did that. They came all the way back to tell me I wrote the wrong amount on the check. Who does that anymore? Two of the nicest guys. Thank you Lou and Will. -
Review 61 (2022-12-19 - Rating: 5)
Brandon G serviced our heating system in Dec22. He went above and beyond to clean the system, replace any broken or over-used parts, and got the system working to 83% efficiency. He fixed parts that other Scaran employees had previously overlooked. He spent over 3.5hrs working on this. Incredibly grateful for his professionalism and his impressive work ethic. Thank you Brandon G!!! - Happy Customer in Stapleton S.I. -
Review 62 (2023-06-05 - Rating: 5)
Mike O was very professional and knowledgeable. He let me know what he did to my unit and how much, more or less, time my old unit has left. He even showed me how to put the filter in right and marked it on the unit! Great guy from a great company! -
Review 63 (2020-12-11 - Rating: 5)
It nice to share when you are “Wowed” when a company not only does a great job, but the service professional is super pleasant, knowledgeable, patient, helpful, explains everything and you feel comfortable/safe having them inside your home during a difficult time.Our family was very fortunate to have Lou from Scaran in our home today and he did a fantastic job. I learned several things about the ongoing care of our units and would highly recommend him and this company. I know I’m getting top quality service and products from them. We have used them for many,many years and still feel like a valued customer, especially with Lou. - Thank you. -
Review 64 (2024-07-01 - Rating: 5)
Josh and Rocky were excellent in replacement of my Air Handler. Professional and clean, did not even know they were there -
Review 65 (2022-03-15 - Rating: 5)
My first time switching to Scaran. My service was completed by Brandon G. He was friendly, professional, knowledgeable and most important thorough. He found 3 areas to improve my system and took care of them. Nothing was broken but he put the time in to bring it to an efficient level. I am Very pleased with being a new client for SCARAN. -
Review 66 (2019-12-11 - Rating: 5)
We had Scaran come in and clean our vents today. Brandon G was outstanding! He explained everything he did, gave me a full report of the status of my equipment, and was polite, timely, and professional. I was very pleased with the services and would definitely use them again! Thank you! -
Review 67 (2020-07-30 - Rating: 5)
Scaran is amazing. From the very beginning of the scheduling process for my estimate with Donna, Janet, and Fran, the whole experience was seamless. Rob came to the house (masked and very conscious of social distancing), he evaluated my system and gave me a choice of four-different price-points, all with top quality equipment and excellent pricing. On the day of installation, Carlos, Joe, and Matt arrived promptly. They went to work quickly and were extremely meticulous in their attention to detail and also were very courteous and super neat in their clean-up. I highly recommend this top-notch business for all of your heating, cooling, plumbing, and energy needs! Ive been using Scaran for over 10 years and their level of service and quality just keeps getting better! -
Review 68 (2020-01-29 - Rating: 5)
Brandon was punctual, polite and very professional. He did a thorough checkup on my heating system and left a detailed record of the work performed. Brandon has serviced my system several times and I am always impressed by the quality of his work and his cheerful attitude. He is a valuable asset to Scaran. -
Review 69 (2023-04-21 - Rating: 5)
Delivered us an absolute wonderful experience from start to finish. What a great crew! Very professional, courteous, knowledgeable, thorough, immaculate, prompt and careful. So happy with our new system. Highly recommend! Thank you all so much! -
Review 70 (2024-05-15 - Rating: 5)
Thank you Josh, Nick and G for installing my central air unit. Josh and his team did an excellent job, well done…I highly recommend scaran. -
Review 71 (2023-05-23 - Rating: 5)
We have been long standing customers. Today Tim & Eric came to do seasonal check up on A/C. We were called ahead of time to expect someone within 1/2 hour. Arrived on time, both friendly and professional. Gave updates as they were working. Job done quickly..would highly recommend -
Review 72 (2023-10-24 - Rating: 5)
Alex K and Michael K replaced and installed a new pipe for us. They were courteous, hard working and knowledgeable. This is our second time using Scaran. They will be our go to for any plumbing / heating needs. -
Review 73 (2023-02-10 - Rating: 5)
Lou the technician did an incredible job in my parents home, they are older, have trouble speaking the language and are always worried about getting ripped off because of their age. Lou has such patience, knowledge in his trade and was even so compassionate to take out google translator for my dad. Overall excellent tech and service provided. -
Review 74 (2020-01-10 - Rating: 5)
I continue an excellent relationship. Their technicians know exactly what to do. Recently I had the annual servicing of my furnace and had 3 new digital thermostats installed and the difference is amazing. John is very knowledgeable and competent. I continue to recommend them highly. 1/10/2020I have been a Scaran customer for many years. initially for air conditioning and subsequently for oil delivery and service. Their quality and service is second to none. Service technicians are knowledgeable and are intent on getting the problem corrected. When asked for a referral, I never hesitate to strongly recommend Scaran. -
Review 75 (2020-07-23 - Rating: 5)
Been with Scaran for close to 40 years. They continue to strive to be the very best and are excellent at it. Polite, courteous, very professional and will listen to your concerns. Nobody does it better than Scaran.Had scheduled maintenance yesterday with Brandon G.He was great, took all the necessary precautions before entering my home and performed service, explained everything. GREAT JOB.Also, HATS OFF to office staff.... GREAT PEOPLE...Thanks again for everything, Bernie Moretti -
Review 76 (2023-11-04 - Rating: 5)
I just wanted to thank the two service technicians who serviced our two water boilers on Friday, November 3, 2023 for their thoroughness in efforts to make sure that my equipment was running as efficient as possible. Thank you again Scaran for your professional staff. -
Review 77 (2020-01-31 - Rating: 5)
Brandon G. & Louis from Scaran did a great job with the annual maintenance on my boiler. They both were very courteous, professional and thorough in their work. I appreciated the extra effort they put in to ensure the work area was clean and everything was put back in its original place upon completion. -
Review 78 (2022-12-08 - Rating: 5)
As usual, Scaran service is top notch. Had two very professional and knowledgeable technicians, Mike O. and Steve K. service my heating system and install new thermostats. Excellent service from them! -
Review 79 (2023-07-31 - Rating: 5)
If you guys are looking for an HVAC COMPANY who is fast, professional, kind!! and won’t charge you extra?? Go for this Company SCARAN and look for John Beynon! 🙌🏻🙌🏻John is the kindest, genuine and awesome person out there! He is fast, and very professional. 👏🏻 Gave us tips on how to avoid having any problems or any in between. He fixed the problem with our boiler in a snap, guided us in showing how the problem occurred and how it’s fixed and how we can prevent it from happening again.And the best of it all, he never charged anything “in between”,🙏🏻 (like some others do, esp if they know that you don’t know anything, and some would just tell us to go ditch our old boiler and just get a new one like others adamantly tell us with a full brochure of five figures worth of equipment—does this sound familiar? Lol).And!! He even helped us with our AC!! He explained it perfectly what’s going on and all that. Like if this is someone else, they will say, “oh you have to call for that again and make an appt etc, and this AC some” OR “go buy a new one”On a side note, I had someone looked into our Boiler/Heating System last Winter, and they charged us twice, they came here to “fix” an issue and suddenly there’s another issue again, we had to pay like a lot;If only I have known Scaran or John Beynon before; So don’t look for anyone else, go to SCARAN (well actually go look for John lol) for all HVAC problems 👍🏻👍🏻 Plus! The receptionist is very kind and professional too! -
Review 80 (2019-12-18 - Rating: 5)
Back in June (2019), we needed new water heater and used Scaran. We had a great experience with them so my wife and I decided to call on them again when our boiler (only 12 years old) was having problems.My wife and I can now say that we are EXTREMELY pleased with our experience with Scaran for our boiler replacement. It has been a pleasure to work with Anthony (sales) and with every person from Scaran with whom weve had the pleasure of interacting with. We are quite impressed with the professionalism, courtesy and respect everyone has given us.The installation itself went very well and all the various crews associated with it went like clockwork, from rip out and removal of the old boiler, to the installation of the new boiler, to the electrical aspect of the installation. EVERYONE associated with the project exhibited pride in their work. The craftsmanship and work quality is exceptional.Alvin (the service technician) who did a thorough diagnostic, broke the news to us about needing a new boiler to us gently and with compassion. The installation crew, Ray and Silva were true gentlemen - so courteous and respectful.... and left our basement cleaner than they found it. Our compliments are not limited to the installation crew --- everyone from a very personable, professional salesperson (Anthony) to the office staff on the phone (Jennifer) -- made us feel like a valued customer.This experience with this group of professionals was quite refreshing to us in the day and age when no one seems to care what kind of product they offer or service they (usually fail to) provide, mixed in with greedy, disrespectful and unprofessional people. Scaran has given us hope that it is indeed possible to provide exceptional customer service and qualify service and unsurpassed workmanship. -
Review 81 (2022-11-08 - Rating: 5)
New HVAC system installed in one day! Pleasant experience dealing with Scaran from start (with Anthony the salesman) to finish (Vin and the technicians) quick response to our inquiry. Professional and courteous service. Patient and knowledgeable in answering questions Competitive pricing High quality equipment. Not disappointed at all. -
Review 82 (2019-10-29 - Rating: 5)
We had our winter/heating tune-up yesterday, which is part of our annual contract. The technician for this visit was Brandon G. The service was performed efficiently and the work performed clearly explained. Additional enhancements were informational notices on the devices to explain their function should the need arise.Coupled with this service is the interaction with the office support team, Lisa and others to accomplish the work.Kudos to the Scaran Team!Highly recommended! -
Review 83 (2021-09-08 - Rating: 5)
Anthony first came to my home, very professional and had a sense of humor! He was HONEST and explained everything and gave me options unlike others that lied, over priced and didnt even bother to call back, so I went with Scaran. Today the electrician and AC/Heat team came and worked very hard, did a great job and were very professional and nice and explained everything. The electrician also noticed some electrical problems that he pointed out and fixed out of safety concern, he was Anthony from Plaza Electrical and did not overcharge. Thank you Scaran for the great team and professionalism! -
Review 84 (2024-11-11 - Rating: 5)
Mike O came out for a service call for a heating issue on one floor. He diagnosed the problem quickly and was able to fix it before leaving. He went above and beyond to help us. Highly recommended. -
Review 85 (2019-12-21 - Rating: 5)
Scaran was very helpful this week when our boiler went out. This has been the coldest week of the year and they were able to respond quickly and fix the problem. Our tech Mike O. was very friendly and knowledgeable, he worked quick to get the parts we needed and explained everything along the way. -
Review 86 (2023-01-04 - Rating: 5)
Lou the heating maintenance technician at Scaran on Staten Island performed excellent yearly service on my heating units today. He is very knowledgeable and professional. He answered all my questions with patience. He is a tremendous asset to the Scaran corporation.GK -
Review 87 (2024-11-26 - Rating: 5)
Rocky and Josh came and did a complete install of a new boiler and took the old boiler I had. They were really friendly and polite and did an awesome job. Thanks! -
Review 88 (2024-05-29 - Rating: 5)
Tim and Chris were wonderful. Timely and efficient in performing yearly maintenance for my air conditioning unit. -
Review 89 (2023-08-23 - Rating: 5)
Lou and will came to my house today to maintain and clean my ductless air conditioning units. they were extremely polite and very professional.. also their work was spotless. lou and will answered all my questions and explained every thing they were doing. i would recommend them to anyone. thanks gentlemen.. katharine silverstein -
Review 90 (2021-04-14 - Rating: 5)
Recently had our Spring Checkup and both Steve T and John B were very knowledgeable, courteous and efficient. They had to troubleshoot one of those infamous “intermittent noises” and were able to both figure out what was causing it and resolve the issue - and save me some money in the process. Best of both worlds. Highly recommend Scaran for these types of service. And if you can ask for these two fellas you’ll be in good shape! -
Review 91 (2019-07-17 - Rating: 5)
We had Scaran come yesterday to put in a mini-split air conditioning system. I have to say that we were thrilled with Scaran from start to finish. Anthony came to give us the original estimate, and he highly impressed us. He was friendly, informative, professional, and honest. We were comfortable with him immediately, and decided to use Scaran for the job because of him. We had already had 2 other estimates, but when Anthony came, we knew that we wanted Scaran to do the job. Our choice turned out to be the perfect one! Yesterday, the workers came nice and early, and really took the time and care to lay a foam-like cover on my floors - not just paper. This protected the floors from the dirt and the ladders. I was highly impressed, as I have had work done in the house before, and never had anyone use such quality material to protect my floors. The workers, Aaron and Matt, were such pleasant, polite, friendly, knowledgeable, and respectful people. They cared for my house as if it were their own. They were so appreciative of us offering them bottles of water - just so nice! We said that they could use the front door to go in and out to the truck, which would have been easier for them, but they politely declined, as they did not want to track anything through the house. They worked beautifully, and did exactly what we hoped for. The work was impeccable, and they took the time to clean up after. Anthony came back to check the work - also impressive. We are more than happy with Scaran, and thank Anthony, Aaron, and Matt for all they did. It was a wonderful experience, and I HIGHLY recommend Scaran for any work. I will certainly use them again! -
Review 92 (2019-10-11 - Rating: 5)
I’ve been using Scaran for a little over two years now with zero complaints, they have great service, they do an excellent job fixing and maintaining my heating and cooling. I’ve recently had the pleasure of dealing with Brandon G in my recent annual maintenance of my heating who took it a step further to label all my gas lines, on and off switches for my unit. As well leaving a very detail description of everything that was done during my maintenance check up. -
Review 93 (2019-12-05 - Rating: 5)
I had a boiler cleaning done today by the best technician ever. He was very polite, very knowledgeable about the system that I have and took his time to explain and answer my questions. He did a spectacular job, boiler running like a champ. I commend Scaran for their great technician Vivian Craigwell and great service!! -
Review 94 (2019-12-13 - Rating: 5)
Brandon G. came to my home and was courteous when he arrived. He asked politely to use our kitchen sink to rinse parts from the furnace. Once he completed his work he then explained what was done and that everything was working well. Brandon then showed how he added new stickers to all the pipes and shutoff valves. I was extremely happy with Brandon G. and the work that he did for us today. -
Review 95 (2020-01-14 - Rating: 5)
We have been using Scaran since we purchased our home in 2008 and have always been pleased. Mike O. did an excellent job. He was thorough, quick, and explained what he was doing. Very happy with him and Scaran. -
Review 96 (2019-12-06 - Rating: 5)
I have been a Scaran fuel oil customer for a number of years. They are always very responsive and professional. Just recently I took advantage of an offer they had for replacement of my oil burner. The technician, John Beynon was prompt, courteous and very skilled. He replaced the burner and left the areaIn a neat and ordererly manner. A job well done. -
Review 97 (2020-06-10 - Rating: 5)
Scaran is a class company that can be trusted to get the job right and stand behind it. On the sales end Anthony B is a total professional and will layout all your options. On the service side Mike O is outstanding meticulous and knowledgeable. He will take his time and get everything right, because he takes pride that your units are operating properly. Both men are honest and 100% reliable.Charles M O’Hagan -
Review 98 (2019-12-26 - Rating: 5)
We are so glad that we call Scaran to have our HVAC repaired at our business. We called the day after Christmas and they scheduled us for same day repair. Michael O. was the most courteous, polite and knowledgeable service tech. Jennifer, in customer service, was also wonderful. Theyve just gained new customers. -
Review 99 (2020-07-10 - Rating: 5)
Brandon G. checked both my air conditioning and heating systems as well as my hot water heater under my service contract. He was most professional in completing all required services. He was also very helpful and informative, answering my questions and explaining items he tagged so I would know how to shut off the gas, water, electricity in case of any emergency. He was very polite. I wish I could rate him higher than 5 stars! -
Review 100 (2019-11-20 - Rating: 5)
We had our annual heating checkup done today by . John B and Joey. Excellent service and continuity of care-John B is a seasoned professional, having solved previous complicated problems in our home- including a serious wiring complication with our air conditioning unit- in this sweltering past summer. He always takes the problem to the maximum level of care-- he does not leave the scene until he has the solution! Todays service was quick, punctual, polite--First time with Joey- also excellent thorough and careful. And they like my dog. Thank you very much . L -
Review 101 (2021-07-29 - Rating: 5)
Today we had our yearly service contract health check and Brandon was our technician. He was knowledgeable, informative and answered all our questions. He was on time and did a very thorough maintenance inspection of our Air conditioning system. -
Review 102 (2019-10-08 - Rating: 5)
I would like to thank Kevin and his team at Scaran for taking care of my problem with my air conditioning unit in such a courteous and professional way. when I reported my problem to Kevin he sent his technician, Richard Lattanzi, to look into it. Richard came promptly at the scheduled time and was able to locate and fix the problem in a short time. I also want to thank the ladies who answer the phones who are always cheerful and helpful. To everyone at Scaran, thank you for your professionalism and attention to customer service ! -
Review 103 (2019-12-17 - Rating: 5)
My furnace stopped working overnight and I called Scaran first thing in the morning. They had a tech out quickly. Richard identified the issue, had parts delivered, and fixed the furnace within no time. I appreciate the prompt response and quick turnaround! Richard was extremely knowledgeable and advised on some other tips with my HVAC system. Excellent experience and will use Scaran again without hesitation! -
Review 104 (2018-05-03 - Rating: 4)
Had a pleasure of dealing Scaran today, unfortunately I cant recall the name I believe its either Allen or Alex, very professional, spent longer than usual to make sure my unit was working properly after replacing the capacitor. My unit is very old almost 20 years and my furnace too, looking to getting it replaced, but for now we need it to run for one more summer and the technician did a nice job explaining everything. Will deal with them again. -
Review 105 (2020-05-01 - Rating: 5)
UPDATE 5/1/2020: John Beynon was our technician for our yearly air conditioning check-up/maintenance - he is the best technician weve had so far. Knowledgeable, thorough, super nice, and trustworthy. He went above and beyond! 5 Stars to John and Scaran!Im a new homeowner and had Scaran install a brand new Lennox furnace and air conditioning system. They were neat, knowledgeable, and did an excellent job overall. Anthony, the sales manager, explained everything to me and made the process less stressful. Many people say Scaran is a bit more expensive for HVAC installations, but Ill tell you what - Id rather pay a little more to ensure the job is done right! Not only did they discard my old furnace and AC unit, they registered my new equipment, and were very transparent with all documentation up front. Please consider them for future install and repair services to AC, heat, and hot water. Bravo! -
Review 106 (2021-03-26 - Rating: 5)
Brandon and Louis were the technicians , who came to do the yearly preventative maintenance on the furnace and air conditioning units . They were courteous knowledgeable about their job . They made you feel comfortable knowing your work will be done right . -
Review 107 (2014-07-03 - Rating: 5)
Ive used Scaran for both commercial and residential jobs and I cant say enough with how happy I am with their service. Their technicians are professional, knowledgeable and always do the job right the FIRST time! They have done everything from whole A/C unit changes to routine maintenance and I have never been disappointed. They are very competitively priced and have never left me waiting long. I would highly recommend them to anyone. -
Review 108 (2020-03-09 - Rating: 5)
Richie 2/7 was highly professional extremely thorough explaining to my wife what had to be done for our boiler servicing.Also another separate service call was done on Feb 17 this was also excellent and was done by Michael and his assistant. This was for a pipe underneath the kitchen sink he was extremely thorough excellent job. -
Review 109 (2023-09-01 - Rating: 5)
Lou and Will were excellent in their skills in providing a winter tune-up on our furnace. They also found a potential problem that will be fixed shortly. Thank you!! -
Review 110 (2019-10-21 - Rating: 5)
Had service on my heating system todayMike O got here early diagnosed the problemand made the repair quickly. He explained what theproblem was and answered a few questions I had.Very professional, knowledgeable and courteouswill continue to use Scaran and thanks again to Mike O -
Review 111 (2021-03-30 - Rating: 5)
Had a scheduled maintenance appointment today. As always was pleased with the service and professionalism. Technicians Brandon and Louis worked fantasticly together. Scaran always will be a company I use and recommend. -
Review 112 (2019-06-21 - Rating: 5)
Weve been subscribers of their annual heating/cooling contract for a number of years now. Their technician Brandon G. came out today for the AC work. Highly recommended. He was on-time, courteous, communicative, professional, and very neat! -
Review 113 (2021-06-30 - Rating: 5)
I had my air conditioner serviced on June 28 and Brandon G was very polite and professional. He has been here before, but all the technicians are very professional. Every time I called I always got a fast response. -
Review 114 (2019-12-10 - Rating: 5)
From the first phone call to the interaction with the service tech, Mike O, the company was professional, courteous, and punctual. We received a phone call before the tech arrived and he arrived shortly after. Expenses were quoted up front. The technician was extremely knowledgeable and seemed to have a real passion for this job. We were pleased with this company and Mike O. -
Review 115 (2019-12-12 - Rating: 5)
Scaran provides outstanding service. Every encounter I have is always pleasant and very professional. Mike O came to help with a heating issue and did an outstanding job. Highly recommend this company and Mike O. -
Review 116 (2021-03-29 - Rating: 5)
Brandon and Lou were very thorough, efficient and hard working. They did a great job making sure my air was working. Cleaned up nicely after the job was over and were very respectful. Couple of good workers who do great work. Thank you! -
Review 117 (2021-03-13 - Rating: 5)
Brandon and Louis came by bright and early as scheduled to do my annual furnace maintenance. They completed the check and cleaning of 2 furnaces in about a half hour and assured me the units are in fine working order. -
Review 118 (2021-07-01 - Rating: 5)
After receiving a pre-arrival call Brandon G. arrived bright and early (personable, respectful, mask on, informed us he was vaccinated) and completed a thorough maintenance of our air conditioner/condenser unit. He remembered previously servicing our hvac system. Worked from arrival to completion and was done quickly. He answered a few of my questions about other services so he knows his company and what they offer. He represents Scaran well - an asset to the company. -
Review 119 (2019-11-02 - Rating: 5)
Used to have the neighborhood company, I liked the personal service. I guess they got taken over, merged, or something because now they are part of Scaran. Thought I might lose the personal service but the tech who serviced my boiler was great. Vivian Craigwell was the tech and I highly recommend him. -
Review 120 (2023-05-31 - Rating: 5)
In our two apartment duplex, got the thermostat replaced in one unit and additional refrigerant for the AC in the other unit. Mike OConnor was the service technician and he was knowledgeable and professional (great service)! -
Review 121 (2023-09-13 - Rating: 5)
Louis and Will did an outstanding job today. They were courteous professional and knowledgeable.Highly recommend their work. -
Review 122 (2019-10-09 - Rating: 5)
Everything runs smoothly and our automatic deliveries are timed perfectly. Donna keeps the lines of communication open, is pleasure to speak with and is on top of anything that may become an issue. Scarans service technician, Vivian Craigwell, does a complete and professional job. He checks and services all components to make sure our oil boiler is running at top performance. He will answer any questions asked of him. I highly recommend his services. -
Review 123 (2019-11-13 - Rating: 5)
Mike O was on time for our appointment.He was very professional and knowledgeable.A good technician, very clean, and polite.Mike took the time to answer all my questions.Another great employee of Scaran. -
Review 124 (2020-04-29 - Rating: 5)
John Beynon and Scaran awesome. I had him come out in January for maintenance and he was the best.I had a problem recently where I needed a blower replaced and John was great. My kids love him, my dogs love him and we love him. Thank you so much ! -
Review 125 (2021-01-25 - Rating: 5)
Brandon G. was the technician, very polite , professional, explained everything he had done when finished. This is my first year with Scaran and I am extremely pleased with everyone , from the people on the phones to the technicians. Im glad I made the switch. -
Review 126 (2020-11-18 - Rating: 5)
John B. And Steve T. came to preform maintenance on my heating system, they were great. They explained what they were doing, professional, on time and were courteous. I have been using Scaran for years and John and Tom are an asset to your company. -
Review 127 (2022-04-20 - Rating: 5)
This review is long overdue. I have to say I couldnt be more happy with the work Scaran has done in my home....Special thanks to Anthony B... he was there from sales..to the install date..during install and final walkthrough... thru him I had a Weil Mclain gas boiler put in and they even removed the old one...and we also had a 5 unit Mitsubishi ductless system put in..after a full season cycle im happy to report everything is working perfect.... they are my goto when I need something done and I know Anthony is just a text away if I have any concerns.... thanks Scaran!!!Adding 4/19... Brandon G, came out to do our yearly ductless maintenance.... as always he was awesome..we have elderly cats and rescues and he was kind and understanding and made a few new furry friends during his visit.... highly recommend Brandon for anyone that has pets... -
Review 128 (2020-01-04 - Rating: 5)
The technician, Joe Schipani, has been servicing our heating system for several years and he has always been professional, knowledgeable and courteous. He does the job correctly, efficiently, and he is always neat. Finally, we are always able to get an appointment in a timely fashion.5 stars!!! -
Review 129 (2022-05-03 - Rating: 5)
Everything about the work and the people involved was the best. From Anthony(salesman) to Sammy, Carlos, Ray, Vinny, Matt and Giamini(the technicians) and to the guys from Plaza Electric. Could not have asked for better service. 2 furnaces and 2 air conditioners plus duct work all done the same day. -
Review 130 (2023-04-30 - Rating: 5)
The team of James, Frankie ,Gamini ,Raymond and John did a great job installing 2 new heating furnaces and air -condition units and cleaning up the area after they finish the job. Thank You John Corona -
Review 131 (2019-11-21 - Rating: 5)
Brandon G. did a great job for the maintenance. Everything was checked out ok. The gas maintenance was complete. He serviced the burners, vacuumed and cleaned the system, cleaned the flame censor and checked the humidifier. Would recommend this technician to anyone. -
Review 132 (2020-07-09 - Rating: 5)
Brandon G was a top notch technician. He was fast and efficient. He went above and beyond with explanations of the system and labeled important valves and switches. He was very friendly and great with the pets too. -
Review 133 (2019-10-29 - Rating: 5)
Brandon G performed our annual gas maintenance today. He was extremely helpful and thorough in providing service to our heating and hot water systems. Scaran has a great crew of technicians. -
Review 134 (2023-05-19 - Rating: 5)
Had Scaran out to service AC unit included in service contract. They called day before to confirm and afternoon of with a 30 minute time window and arrived on time. Techs Steve K and Eric were courteous and professional. -
Review 135 (2023-04-06 - Rating: 5)
Lou and James are professional, courteous and know how to get the job done. They are truly an asset to your organization. It’s a pleasure doing business with Scaran and with Lou and James. -
Review 136 (2019-10-10 - Rating: 5)
I was having work done in my basement with several contractors giving me different advice on their suggestions of what should be done surrounding my heating system. I called Scaran Heating Company. Mike O came the same day, answered all my questions and concerns. I feel comfortable knowing that Scaran is always there to help their customers. -
Review 137 (2016-08-16 - Rating: 5)
Scaran , has completed both residential and commercial work for me.Our experience with Scaran has been terrific.All work was completed on time , as quoted.With professional , knowledgeable and friendly staff.Prices have been consistently reasonable for the quality service and merchandise and provided. We highly recommend Scaran.And would be happy to use them again when needed.Thank you,Richard Noel , Dykes Lumber Co. -
Review 138 (2023-09-13 - Rating: 5)
Mike O at Scaran is a 5-star technician. Honest, respectful and knows his work. Highly recommended -
Review 139 (2021-04-19 - Rating: 5)
From our initial quote with Anthony it has been nothing but a pleasant experience.Dennis & Matt revamped my HVAC system this morning (my system was not installed by them, although I wish it had been). They are the neatest workers Ive ever had in my house - protective tarps placed over my furniture and a foam layer to protect my floors.Everyone weve dealt with has been professional, knowledgable, and delightful to work with. I cannot recommend them enough - dont question it - just use them! -
Review 140 (2016-05-16 - Rating: 5)
Used them years ago for service & maintenance. Today, I had a flood in my garage. I called their phone service at 7:30am, left message (office opens at 8). At 7:45, Lisa from their office called me and I explained the emergency. Plumber named John arrived appx 8:30. Thats FAST in my book! He was nice, professional, knowledgeable, and found the issues and made repairs in less than one hour. Invoiced immediately via field laptop and I received email soon after. Will certainly use them again! -
Review 141 (2023-03-01 - Rating: 5)
Rocco was fabulous ! His customer service was great ! Rocco helped my in-laws with their heater for two daysThank you again for helping Camille & Carl graci we really appreciate your kindness -
Review 142 (2021-01-09 - Rating: 5)
Scaran Technicians JOHN BEYNON and STEVE TANG:Been experiencing issues with my home heating system since the start of the winter season. My system, generally, has been very good to us over the years. This winter has been out of the norm. Had several calls for repair but the issues persisted. Today, Jan 8, 2021, the team of John Beynon and Steve Tang came in and thoroughly looked over the whole system - the switches, the burner, the chimney flue, the oil filter and the emergency switch. They found the issues, corrected them and replaced what needed to be replaced. By the time they finished, the heating system was working good as new and I had complete confidence that I will have heat as my home required. It is particularly important because we have 2 disabled adults living in my home. Thank you John Beynon and Steve Tang. Great job! -
Review 143 (2023-03-29 - Rating: 5)
I had such a pleasant experience with the service I received. Brian and Steve were excellent! Their knowledge and expertise made for a worthwhile service call. Problem resolved! Thanks for your help, I was completely satisfied, -
Review 144 (2020-01-15 - Rating: 5)
We use scaran in our building all the time whenever we had a plumbing problem. Mike M. is the plumber that always does the work here. When he is here the problem is solved. All the residents like him also. He is just the best.Highly recommended -
Review 145 (2019-07-18 - Rating: 5)
Scaran seems to hire very nice professional technicians that are very helpful and knowledgeable. This time I had a young man named Brandon the kid is unbelievable so respectful , so helpful and it’s so nice to see. I would only use scaran because of people like Brandon. -
Review 146 (2020-06-17 - Rating: 5)
Had my annual A/C maintenance done today by Brandon G. of Scaran. Excellent work done in a very professional manner. Very satisfied. System running great ! Would highly recommend. -
Review 147 (2012-05-31 - Rating: 5)
I always seem to be in extreme duress when I have to call Scaran...no heat in December or in this case, no AC on a 90 degree day in May. Bottom line, I called and within no time, they were at my house to diagnose and fix the issue. This industry is littered with fly by night guys...they are the complete antithesis of that.Their techs are friendly, knowledgeable and best of all, respect my house...I mean..it was crazy...it was raining yesterday and the tech put on booties over his work boots to make sure not to mess up the floors...While I thought nothing of it, it made my wife VERY happy so double bonus.In the end, they couldnt fix my problems with repairs...but they were able to give me a great price on a new AC unit and within 24 hours, my system is up and running again.I would recommend Scaran to anyone who needed this type of work performed. -
Review 148 (2023-05-30 - Rating: 5)
Technicians Tim and Eric arrived on time and were professional and courteous. They answered my questions and an appointment for a new unit was scheduled. -
Review 149 (2024-09-13 - Rating: 5)
Eric was great! On time, professional, explained work performed and left no mess. -
Review 150 (2022-11-26 - Rating: 5)
Brandon G. is a great technician and a pleasure to work with, very professional, courteous, and knowledgeable. I am glad to be a Scaran customer. -
Review 151 (2019-09-20 - Rating: 5)
I always ask for Vivian Craigwell. He had been coming to clean and service our burner for many years.He is always prompt, courteous, friendly, efficient and always leaves the area spottless. Couldnt as for a better technician. Thanks Vivian always glad to see you😊 -
Review 152 (2021-10-08 - Rating: 5)
I rarely if ever leave reviews of any kind - but PAUL from Scaran was incredibly professional friendly n knowledgeable- he repaired the noise that was coming from the central air unit. SAVED US A PRETTY PENNY. I will only use PAUL wen maintenance is required on my unit - NOUGH SAID / thank you PAUL. -
Review 153 (2024-11-07 - Rating: 5)
Reliable local services. -
Review 154 (2015-05-15 - Rating: 5)
I have used Scaran many times, for service as well as having equipment replaced or added at both my home and my business. There is never a concern that when they are done everything will work as expected. Excellent customer service, workmanship, and value is what I get every time.I recommend Scaran any time you need heating, air conditioning, oil, or plumbing. -
Review 155 (2021-06-26 - Rating: 5)
Hi.I just purchased and installed a new HVAC system by Scaran. (A/C and Furnace.)I looked at other HVAC companies and decided to go with Scaran for a number of reasons which will become obvious below.Working with Anthony, Scaran Sales Manager, was a pleasure. He is kind, unassuming and extremely knowledgeable. He taught me a lot. A breath of fresh air.The recommended system is what I wanted, and what was proposed.There were no hidden price increases or anything like that.Scaran was and is honest to their word. Good people.Now for the install:Scaran kept to the date and time selected. Right on it.The install just blew me away.:The men doing the removal and installation are True Craftsman. You don’t find that often. Scaran did.New ductwork was fabricated by hand using equipment in the truck itself. True Craftsman.The system works properly, without a hitch.Cleanup was immaculate.So if you are looking for anything to do with HVAC, replacement, repair etc., look to Scaran.I’m glad I did.Thanks,Lou. -
Review 156 (2024-06-26 - Rating: 5)
I would like to thank Ray and Rocky who have done the excellent service today on my property. They came on time and just asked where boiler room and electrical panel is. No more questions. In 7 hours the job was done. Very knowledgeable guys, gave me many advices how to do maintenance of the whole stuff installed. Thank you, Ray. Thank you Rocky! It was a pleasure to deal with you both. -
Review 157 (2024-07-17 - Rating: 5)
Scaran sent Eric today to perform our annual a/c maintenance. We cannot say enough in praise of all his efforts. He is knowledgable as well as courteous and respectful. We look forward to having this wonderful professional person service our home again. -
Review 158 (2019-10-01 - Rating: 5)
Joe Schipani has serviced our boiler for many years. He has always been on time, performed all services professionally, and offered appropriate advice/suggestions in a polite courteous manner. I hope he can continue performing these services, hes a pleasure to deal with.Art Kozma -
Review 159 (2017-08-12 - Rating: 5)
Scaran was absolutely great! Everything about the process was quick, easy and efficient. Highly recommend if you are looking for an honest HVAC company! Our technician Gary was great! -
Review 160 (2021-01-11 - Rating: 5)
Ive used Scaran for many years. Theyre always very professional; arriving on time, repairs and installations at a great price, and very pleasant to deal with. Id recommend them without hesitation! -
Review 161 (2019-11-13 - Rating: 5)
Brandon G was very professional and friendly. When he was finished, he also took the time to walk me through the work he did. Even our pup, Arty, was impressed! -
Review 162 (2019-09-25 - Rating: 5)
Was having a water leak issue from our A/C unit. Brian came to the house and went above and beyond, disassembling and reassembling a bench underneath a window to get to the line he needed. Great guy, great job done. -
Review 163 (2019-12-09 - Rating: 5)
I would like to comment on the excellent serve that Mr. Vivian Graigwell has always delivered. I find that he is professional in both his skills and personal interactions. He is thorough and knows what he is doing. If you had a rating above a 5 I would give it to Mr. Graigwell. I will continue to request him, Thank You -
Review 164 (2020-06-08 - Rating: 5)
Scaran always take care of business in a precise way. Mike and Alex came right on time. Handled my product and house with care, were in and out in a timely fashion with no trouble. Highly recommended. -
Review 165 (2016-08-22 - Rating: 5)
Scaran helped us tremendously with our AC Unit. They worked with us to find service times and repair times that helped us keep our business running and not impact our clients. The service was professional and the work was done meticulously. Thank you! Highly Recommend. -
Review 166 (2020-11-03 - Rating: 5)
Brandon and Lars came to do the annual maintenance on Monday November 2nd 2020. They showed up on time, were polite and professional. did the job with minimal disturbance and cleaned up everything. Explained everything and answered all questions. Thanks for the great service. -
Review 167 (2020-11-09 - Rating: 5)
Brandon and Louis wear great-helped me cover the outside unit and went about the maintenance of the furnace completing the job in a professional manner. Good representatives of your company.Agnes Murray -
Review 168 (2021-05-11 - Rating: 5)
Brandon and Louis were very professional and completed the maintenance with no problem. It was a pleasure dealing with their upbeat attitude.Gail Hahn -
Review 169 (2023-02-04 - Rating: 5)
Technician Mike O. was excellent and very knowledgable. He troubleshooted the problem within ten minutes and fixed it. I highly recommend using him as a technician. -
Review 170 (2020-05-22 - Rating: 5)
I was very pleased with both Brandon and Joe the technicians. They performed the annual maintenance on our A/C unit. They were professional, thorough, and very pleasant to deal with.Gloria Harris -
Review 171 (2019-10-31 - Rating: 5)
The technician Vivian Craigwell has been to my house to do maintenance on my boiler and as previous times he was here always did a thorough job and explain what was done. Hes akso been very courteous when he comes -
Review 172 (2020-07-13 - Rating: 5)
Id like to say thank you to SCARAN COMPANY on Staten island NY. They came on Sunday, did right issue diagnosis. Completed work next day, even part required to be shipped. Very good work process organization and very knowledgeable technicians. thankyou. -
Review 173 (2019-12-02 - Rating: 5)
Mike M. helped us replace our leaking water boiler within one day. He was very knowledgeable and efficient. Our go-to place for our heating and water from now on. -
Review 174 (2021-07-13 - Rating: 5)
Brandon G was extremely professional. Explained everything thing he did today on our A/C unit. Glad to have him working at Scaran !!!! -
Review 175 (2019-10-18 - Rating: 5)
Had my boiler serviced today. I would highly recommend my technician Vivian Craigwell. I felt he took his time and checked that everything was working correctly. Showed up right on time and explained everything that was performed. Thanks again -
Review 176 (2024-07-18 - Rating: 5)
Brandon provided an excellent service call, very competent and professional. -
Review 177 (2020-02-24 - Rating: 5)
Service was great. Mike O.was a complete professional. He kept me in the loop of the repair work and explained the options of repair versus replace of my furnace. I couldn’t have been happier with the service. -
Review 178 (2016-12-27 - Rating: 4)
Been calling for 3 hours, call service says they have been sending the message over, but no technician has arrived. Now all the HVAC services in the area are closed and I have no heat with a newborn in the house. Thanks for nothing.UPDATE: Scaran called today and apologized for the situation--they said the answering service should have explained that there was no service available after 9pm, and they offered me a free service package for the rest of the season to try to rectify my experience, which was appreciated. My rating has been altered to reflect their effort. -
Review 179 (2019-10-03 - Rating: 5)
Our family was extremely satisfied with the way Vivian Craigwell serviced and cleaned our furnace. He is a gentleman and very thorough in what his does. -
Review 180 (2020-08-12 - Rating: 5)
Technician Brandon arrived on schedule and explained what he was doing, answered all our questions, was very thorough and cleaned up after he was finished. i was very pleased. -
Review 181 (2014-06-21 - Rating: 5)
The service is extraordinary. The service techs are not there selling you on everything they can squeeze onto a quote. My AC unit went out a couple of years ago. They gave me an estimate at 8:00 in the morning, I called them at 9:30 AM to tell them to install the system. The system was in, working, and there wasnt a spec of dirt left over. All by 5:45 PM that day. My wife swears by now. She was originally concerned that they were a little more expensive than the other prices we got on a few things, but now she recommends them to everyone we know. -
Review 182 (2021-08-17 - Rating: 5)
Great response to my Father in laws broken AC. Hes 89 and his house was over 90 degrees on a 100 degree day. They showed up on time and got the cold air blowing again and my father in law was blown away how professional the tech was. Thank you. -
Review 183 (2021-01-11 - Rating: 5)
John Beynon and Steve Tang arrived on time. They serviced both my furnaces. They were both courteous and professional, and they answered all my questions about filters and other subjects. They were terriffic. -
Review 184 (2019-12-06 - Rating: 5)
Matthew Corson came to my rescue when coming home from vacation to no heat. He repaired my problem immediately and was very knowledgeable about my unit . You can clearly see he takes pride in his work . Thank you Again -
Review 185 (2020-09-17 - Rating: 5)
Replaced hot water heater, Alex and Joe were great. Thank you, Kenneth Cole, Eltingville -
Review 186 (2020-12-03 - Rating: 5)
The technician Mike O was very detail oriented and Professional. I highly recommend him to others who need help with their thermostat installation. -
Review 187 (2020-05-11 - Rating: 5)
I was very pleased with the service Scaran supplied today. Brandon G. was professional and explained in detail what was needed for my system. I would highly recommend Scaran and doing business with this company. -
Review 188 (2014-11-11 - Rating: 4)
Very Professional and Quick service.... Very knowledgeable and helpful technician. Assisted me with an issue with zoned heating. Recognized and alerted me to a possible need in the near future in a zone.... he replaced a valve that was malfunctioning in another zone. A Little expensive for an installation of valve that can be purchased for almost 1/5 of the total price not including the cost of the diagnostic check... I was told that the cost of the part was 300. I would of probably been OK if he would have said that was the price including the installation .......still all in all...work was needed and completed efficiently. -
Review 189 (2023-05-27 - Rating: 5)
Mike O was A true professional in every sense of the word And thoroughly explained every step in a clear concise manner while being respectful & courteous thruout an 8 hour installation -
Review 190 (2023-08-04 - Rating: 5)
Lou and Will did an amazing job. We needed our ductless unit cleaned and they were professional, clean. -
Review 191 (2020-05-04 - Rating: 5)
We had our central air unit replaced today. Great Scaran service, as usual. Neat, courteous, professional and knowledgable. Thank you Aaron and Carlos! 5 Star Service. -
Review 192 (2014-08-06 - Rating: 5)
I have been working with Scaran for many years. Their courteous and professional service continue to earn my business every time I call them. Keep up the good work guys! -
Review 193 (2019-07-25 - Rating: 5)
Your technician Brandon G. did a thorough and comprehensive a/c maintenance service. I had many questions about my unit and he patiently answered all of them and even tagged areas for me that I was not familiar with. -
Review 194 (2019-11-06 - Rating: 5)
Mike O. was very pleasant and worked to get the job done while he was here. Scaran sent the part to Mike in no time and finished to my satisfaction. Thank you Scaran.