Richmond Plumbing and Heating Co

Located in Staten island, New York

Address: 318 Clove Rd, Staten Island, NY 10310, United States

Phone: +1 718-273-7970

Rating: 4.6

Services

Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-15 - Rating: 5)
After living in our condo for over 20 years my boiler went caput . So my husband and I started to call for estimates and one was more expensive then the other . Our last call was Richmond plumbing “ Joe came and gave us an estimate and all the info we needed . he was very professional and knowledgeable . we decided to go with this company. We set the date and They arrived on time . They were neat , clean , and very organized . They removed our old one and put the new one in . Frank and mike was outstanding . They were very respectful in making sure the floor was covered / not to scratch anything . It was done in a few short hours . Just in time for the winter ahead . Thank you so much in hiring the right men for your company. It makes a world of difference . I will be definitely be referring your company to my friends and families .

Review 2 (2024-11-22 - Rating: 5)
We just had a heating/ac unit put in our sunroom today by the guys at Richmond Plumbing Heating and Cooling. Mike, John and Edgar we the absolute best!!! They did a fantastic job; they are all so knowledgeable, professional and are all around great guys. The job was done to perfection - so clean, neat and organized - we could not be happier. I cannot recommend this company enough - they are the absolute best people to work with!!! Would give 10 stars if I could!!! Thanks, guys - so much. We appreciate you!!

Review 3 (2024-12-10 - Rating: 5)
Tyler & Justin were a pleasure to hire to replace our sink/strainer & faucet. They came as scheduled and did professional job completing the task in reasonable time. They explained things well and hauled away the old installation. Very smooth process and highly recommended.

Review 4 (2024-12-02 - Rating: 4)
Used their plumbing service. Trevor and Justin came out to do a walk through to go over the issues and give an estimate. Keep in mind plumbing is charged by the hour ($295+materials+tax) not by the task, so time spent on site can be longer then originally anticipated. Requested Trevor/Justin to do some work, and they brought along Rodney/Joe to help. All good guys, easy to work with and answered questions well. Came on time when I requested the walk through and when scheduling the work.

Review 5 (2024-10-20 - Rating: 5)
Called Richmond Plumbing and Heating after realizing the heat was not coming on in the house. I was surprised and pleased that they were able to send someone the same day. Mike and Keith showed up, assessed the boiler and figured out the issue right away. They went and picked up the part and came right back and finished the job. Everything is in working order and it didnt cost me a fortune! Mike and Keith were professional and efficient. I will definitely call Richmond Plumbing for help with any future issues.

Review 6 (2024-11-15 - Rating: 5)
The service I received to repair my broken heating system was outstanding! The technician was prompt, professional, and knowledgeable, quickly diagnosing the issue and ensuring everything was running smoothly before leaving. I couldn’t be more impressed with the efficiency and quality of the work—highly recommended!

Review 7 (2024-08-09 - Rating: 5)
We phoned Richmond Plumbing with an emergency and the Agent who answered the phone and took down our information, could not have been kinder or more efficient. She scheduled a Technician who came and repaired the issue right away. Joe and John were personable, respectful, and knowledgeable..we were very happy with the whole experience. Highly recommend!!

Review 8 (2024-12-04 - Rating: 5)
Joe Vento , Richmond, plumbing and heating as well as their employees FRANK PRATT and MIKE OLIVA are amazing.From the moment they walked in my door till The moment they walked out, there was nothing but complete professionalism from the two of them, and I couldn’t be happier with the service that they provided.EXTREMELY SATISFYING EXPERIENCE!!!!!!!HIGHLY HIGHLY RECOMMENDED THEM !!!!

Review 9 (2024-08-19 - Rating: 5)
We have used Richmond Plumbing & Heating extensively, both for commercial and for residential projects. They are super- professional, knowledgeable, responsive and have never let us down. Having dealt with countless trade professionals, I have to say these people are tops. You get detailed meaningful answers to your questions and more importantly the job is done right the first time. Cant say enough about them- these are our go to plumbing and HVAC professionals.

Review 10 (2025-01-04 - Rating: 5)
Extremely professional. Extremely nice. Quick service and they stand behind the work that they do. Will absolutely use again. Highly recommended!

Review 11 (2024-09-08 - Rating: 5)
Excellent work! Fast response to calls. Had technicians at my house within a hour or 2 of my call. Good clean work!!! Highly recommend Richmond plumbing!!!

Review 12 (2024-07-17 - Rating: 5)
Excellent service. Richmond plumbing assigned Rodney to install utility room plumbing and a new washer/dryer unit. He was great. Did his job well while taking the time to explain the work to my 97 year old stepfather.

Review 13 (2024-09-12 - Rating: 5)
Excellent sales, installation and service team.Very happy with the installation of 3 new Diakin systems for my home.Very impressed with the quality of service received during installation process.

Review 14 (2024-04-17 - Rating: 5)
You guys were great , thank Joe for me. He’s a gentleman and the rest of the guys that did the work at my house. All were professional respectful and very good at the job they did. My wife and I are very happy with the work. I would definitely recommend Richmond Plumbing and Heating Company and use you going forward thank you and thank Joe

Review 15 (2024-12-27 - Rating: 5)
Got here fast, fixed it even faster. Pleasant, honest... Frank and Mike ROCK!

Review 16 (2024-05-02 - Rating: 5)
Had a new HVAC system installed by Richmond Plumbing and Heating in March 2024. 1st class all the way through from the consultation all the way through delivery of the unit.1. When I met with Joe Vento, he was on time and thoroughly explained to me what he proposed and what he felt I needed. I previously had a unit that was undersized and was concerned about making the same mistake. He told me what would work and what would be overkill (thus avoiding any unnecessary costs).2. The installers were top notch. Friendly, considerate, professional, and post-install they cleaned up everything. The place looked better after they left vs when they came in. The installation, in short, was great.3. Cost. Compared to other proposals I received, Joes pricing was the best when comparing apples to apples.4. Most importantly, everything works great! With our crazy weather the past month I had the opportunity to test both the heat and AC. The furnace heated the house perfectly and converse is true for the AC.I would not hesitate to use this company again.

Review 17 (2024-05-11 - Rating: 5)
LOOK NO FURTHER!!!!!100% professional from start to finish. Hot water heater went unexpectedly and Richmond showed up within an hour. Neil and Tim took the time to explain everything and ultimately replaced it quickly and neatly. Cant thank them enough.

Review 18 (2024-05-28 - Rating: 5)
I highly recommend this company. I had a problematic T-Line plumbing issue and I had a scheduled appointment today at 9am. They arrived on time and was done in 15mins Justin and Taylor was the workers that worked on my plumbing and they are very respectful, professional, highly skilled and excellent workers.

Review 19 (2024-02-07 - Rating: 5)
Tyler and Jerry were incredibly professional, patient, kind, and informative. They were called in through Reed Plumbing and fixed our bathroom leak within hours. They cleaned up so well that you couldn’t even tell work was done minutes before! We will definitely keep their number handy for any future occurrences.

Review 20 (2024-07-02 - Rating: 5)
Thank you so much to Tyler and Justin! They responded in a timely manner and provided us with great service. They were able to determine the issue right away and get it fixed. Would highly recommend their services to anyone in need.

Review 21 (2023-11-18 - Rating: 5)
I have used Richmond plumbing for quite a few years. This time I Met with owner Joseph for installation of a new boiler. Very professional, took the time to listen to questions and concerns, great person! He sent Frank (who installed our new water heater 2 years ago) Jason and I believe James ( Im sorry if thats the wrong name) and they were great! Professional, friendly, listened to ask my questions and concerns, very knowledgeable and answered all my questions and concerns. Overall great experience. I would recommend Richmond plumbing and heating.

Review 22 (2024-05-18 - Rating: 5)
Great job! Very happy with the work that was done...they didnt even leave a mess. I have very old plumbing in my home and they searched everywhere trying to find a match to save us money, instead of replacing everything. They went above and beyond. Highly recommend!

Review 23 (2024-05-11 - Rating: 5)
Richmond Plumbing & Heating is the Best! Great bunch of people. Quick & Efficient. They diagnosed a problem i had on my boiler, got the part and had me going in no time. Thanks !!

Review 24 (2024-10-10 - Rating: 5)
All I have to say is Richmond plumbing to me is number 1 on island…super shout out to Tyler very professional on time fixed my problem was very clean and very reasonable priced highly recommended to all …thank you Tyler thank you Richmond plumbing! 5 stars

Review 25 (2023-10-12 - Rating: 5)
Richmond Plumbing was on time with excellent quality work, very neat and professional when installing my Central Air and Heating systems. My questions were received with their interest and their responses were easy for me to understand. They cleaned up both areas inside and outside my home after installing both systems. It was as though they were never there. Thank you so much Jesse, Christian, Frank & Rob for your excellent knowledge and Service. Suzanne Marano - Staten Island. 9/11/23

Review 26 (2024-01-01 - Rating: 5)
Mike was knowledgeable, courteous and thorough in his assessment and more importantly, in dealing with the 89 year old resident of our home.He arrived early and quickly assessed the severity of the issue and proposed realistic and orderly solutions that wouldn’t unnecessarily turn our home upside down.I look forward to working with Steve and the team at Richmond Plumbing.

Review 27 (2024-01-31 - Rating: 5)
Today, I had my Weil McClain boiler serviced by Richmond Plumbing and Heating. Jesse Benitez did the work and he did a fantastic job replacing my expansion tank. In the process, he discovered that the water flow was not forceful enough so he replaced some piping. He is very knowledgeable and he took his time explaining how my system works. He is definitely an asset for Richmond Plumbing.

Review 28 (2023-12-29 - Rating: 5)
Tyler and Anthony F. Were on time and knowledgeable of my plumbing situation. They reviewed cost before work began. Both were professional, quiet and excellent workers. Bravo, Richmond Plumbing!( invoice # 10618).

Review 29 (2023-12-04 - Rating: 5)
We had an emergency flooding situation in our basement on a late sunday night. Called Richmond plumbing and 45min later Tyler was in our home assessing and fixing our issue. He was professional, courteous and knowledgeable. He did not want to leave until our issue was completely resolved. Highly recommend Tyler and Richmond Plumbing!

Review 30 (2023-02-17 - Rating: 5)
Richmond Plumbing was here to replace our 13 yr old boiler and hot water heater. The boiler stopped working in the middle of the night on Friday when it was 33 degrees outside. We called Saturday morning and someone was here to try and help that afternoon. First thing Monday the owner was here, reassessed the situation and worked with us to replace both items. After we discussed all of our options, he ordered replacements immediately and made sure his crew was here first thing Tuesday to do the work. The job would take two days so they worked with our availability and completed the water heater installation on Thursday. I have nothing but good things to say about the workmanship and everyone I had contact with. They made sure, both days, that everything was in working order before they left and took the time to explain everything they had done. They left my basement as they found it - no debris, no mess. Last, given the urgency of the situation (no heat or hot water for 3 days) that did not appear to factor into the cost. We did our research and can say with confidence that we did not overpay for their services. I would definitely recommend them - skilled individuals and just all around good people.

Review 31 (2023-12-05 - Rating: 5)
Great service! Great problem solvers!We had a problem with the drain water from our new washing machine. Tyler systematically determined that the problem resulted from an area where one drain line entered the standpipe. He corrected it and all is good now.Very satisfied customer.Definitely recommend!!

Review 32 (2023-10-16 - Rating: 5)
If there were 10 stars Id give it to them! Cant say enough good things about Joe and his guys.Recently had an issue with our heater and called Richmond Plumbing and Heating. The tech, Jesse came out and diagnosed the problem right away and ordered the necessary part. Thankfully it wasnt the dead of winter so we could manage until the part came in. With the part installed, the heater was back to normal operation.Professional, quick, reliable service calls are what customers expect and Richmond Plumbing and Heating accomplish that.

Review 33 (2023-12-05 - Rating: 5)
Joe D and John were fabulous, efficient, knowledgeable, they got my stackable Washer and Dryer in a very tight spacwithout and damage to my new unit I called 2 other plumbing companies and neither one wanted to do this job. I am so pleased and happy I found a wonderful plumbing company. I would recommend them to my friends and family

Review 34 (2024-11-20 - Rating: 5)
The plumbers did an amazing job! Their flexibility is greatly appreciated.

Review 35 (2024-11-18 - Rating: 5)
Forced air furnace & clogged sink issues (Google doesnt allow more than one review for a specific business per Google account, so Ive combined two):My furnace stopped working from last winter. Called RP&H after a recommendation from my next door neighbor. The technician, Christian, came fairly promptly to inspect, found the cause (broken inductor motor), explained to us in detail how and why the motor failed (in simple, laymen terms that we could understand), checked on part availability, gave us the price, got our consent, went and got the part, returned and installed it all within 2 hours!! Christian was extremely friendly, very knowledgeable, and completely helpful in solving our issue. He also helped solve a decades-long thermostat issue we had due to the wiring of the original builders subcontractor. HIGHLY RECOMMEND!!Second issue: completely clogged bathroom sink - A technician, Carmine, arrived early in the appointment time window, which is ALWAYS a plus for me. Our bathroom sink had been fully clogged for some time. FULLY, as in no drainage at all. As he was snaking and taking apart the pipes underneath, he explained everything to me as to what was causing the clog (soap turns to grease and over time clogs pipes). I expected to see globs of hair come out, but it was all soap scum; years of it :-( After clearing the pipe and two snake procedures, the clog was gone. We talked about NOT using any liquid, gel, etc, because they can damage pipes and in my experience, dont work all that well. He suggested a weekly flush of BOILING water, followed by sink hot water for a minute or two. The boiling water, in essence, turns the sludge back to liquid and helps flush the pipes. I have no shame in asking questions. Being a homeowner does not equate to knowing everything about my home!! Carmine was very friendly, knowledgeable, and did a first rate job. Once again, HIGHLY RECOMMEND!!

Review 36 (2024-02-14 - Rating: 5)
Had a leak in kitchen from bathroom directly above. Tyler from Richmond Plumbing diagnosed and resolved the issue with a minimum of disruption, thoroughly cleaned up. He was professional and I will request him anytime I need Plumbing services.Thank you.

Review 37 (2024-02-12 - Rating: 5)
Great experience! Incredibly prompt and they dispatched someone to the house arriving in less than 20 minutes from the call. Great service. Very knowledgeable. Problem fixed quickly without trying to upsell anything. Thank you!

Review 38 (2024-05-23 - Rating: 5)
TYLER AND JUSTIN did a great job fixing a leaking pipe in the ceiling. Water was gushing out of ceiling. Very nice men and did a good job.would recommend them.

Review 39 (2024-07-09 - Rating: 5)
Kudos to Tyler and Justin!! They came explained what the problem was and fixed it with ease. So professional and personable...HIGHLY Recommend!

Review 40 (2023-11-05 - Rating: 5)
We’ve dealt with Richmond Plumbing a few times. We cannot say enough great things about them. Anthony D. was especially helpful & knowledgeable with a current job we had done!

Review 41 (2022-05-20 - Rating: 5)
I cannot say enough wonderful things about this company. I recently had a new air conditioning unit installed in my home and the job was done beautifully. Christian and Mike were polite, professional and very neat. I couldn’t ask for a better price either for such quality work. They even found a pipe not connected on my furnace, which was leaking carbon monoxide and immediately repaired it for me, before I knew. They were truly lifesavers. With temperatures expected to reach 90 degrees this weekend, I am so thankful for their quick service as well. I’ve had several of their guys out to my house for repairs and I’ve never been less than thrilled with their quality of work. They’re the only company I’ll ever use for HVAC and plumbing.

Review 42 (2022-06-29 - Rating: 5)
Highly recommend. The company is very professional, punctual, responsive and honest. The licensed master plumber, Gabe is highly skilled at what he does and has a great personality. I am not affiliated with Richmond Plumbing in anyway just a very satisfied customer. Honestly, you really can’t go wrong with them and will be highly satisfied.

Review 43 (2024-06-20 - Rating: 5)
Wonderful people. Came right away and fixed my kitchen sink quickly. Extremely neat workers. Real gentlemen. Would use them again.

Review 44 (2022-08-29 - Rating: 5)
I needed to replace my water tank. However, I wanted to know if it could be moved into the same closet as my furnace. This would require shifting my furnace over to make room and reinstall all the plumbing. After contacting Richmond, they sent their VP Joe Vento the same day. He was very professional and knowledgeable. He clearly explained to me how it would get done and gave me a very good price. A few days later they sent their technician Frank to do the work. Frank is AWESOME!! He addressed everything that I spoke about with Joe and the way I wanted it. VERY HAPPY that I called Richmond Plumbing. They will definitely be the ones I will call whenever I need something. Thank You Richmond Plumbing and Heating!!

Review 45 (2024-05-29 - Rating: 5)
The plumbers were professional and let me look over their shoulder and explained everything they were in and out, and I can use my sink. Hallelujah, highly recommend Tyler and Justin

Review 46 (2021-04-15 - Rating: 5)
When looking for a professional service you want to make sure of a few things. The job gets done right the first time and you will not be sold a false bill of goods for a repair you dont need. Thats what sold me on Richmond Plumbing from the very first time I used them. Their honesty, professionalism and speed of service. The professionals at Richmond Plumbing treat you like family. They get the job done and are very friendly and honest when going through what needs to be done, how it will be done and all in a neat, clean package.If you are looking for a plumbing company on Staten Island Call Richmond. Every person I have dealt with has been phenomenal. They are the only plumbing company I use.

Review 47 (2023-05-20 - Rating: 5)
Called Richmond to move washer drier from upstairs to downstairs, install new toilets and vanities, faucets and slop sink. They were fast, professional, and kept the house clean, for a great price. Couldn’t be happier with the service; nice to see people still take pride in their work. Thankyou guys!

Review 48 (2022-07-11 - Rating: 5)
The service was competent, efficient and courteous. Initially, I was dissatisfied when I still had a leaky faucet after paying them over $200 to fix my leaky faucet. When I communicated this, they went above and beyond to ensure that my faucet was fixed (after a special appointment with lots more troubleshooting) and that I was satisfied. In the end, they provided outstanding customer service that I was more than satisfied with.

Review 49 (2023-09-22 - Rating: 5)
Another great job done by Richmond Plumbing and Heating! After they diagnosed the issue, was advised to contact Moen for replacement diverters, rather than spend more time and money on the problem. Once the Moen parts arrived, RP&H came back to fit the new parts and fixed the problem! Highly recommend and will definitely use again in the future.

Review 50 (2019-08-01 - Rating: 5)
Richmond Plumbing Heating & Air just installed all new air conditioning through my house. I cannot rave enough about the outstanding service I received!!!! They assessed the needs of the house and upgraded my systems. They made an appointment for yesterday at 9:00 and that is exactly when they showed up. 4 clean cut complete gentlemen went to work. Polite, friendly, & very neat. They worked hard and efficiently for 4-5 hours. Everything went extremely well. My home is now completely cool and I couldnt be happier. They are an outstanding company that I would highly recommend!!!

Review 51 (2023-06-15 - Rating: 5)
Always have a positive experience when dealing with Richmond Plumbing. Most recently Jerry came and resolved my bathtub issue. He was friendly, professional and knowledgeable. Thanks Jerry for your services....thanks Richmond Plumbing 🙂

Review 52 (2023-04-11 - Rating: 5)
This company is one of the better companies to utilize primarily because of its customer service. Within this day and age where every company is making humans communicate with artificial intelligence, they remain centered on human to human communication.I received a call, reminding me of the annual evaluation, and we scheduled a date. The representative was punctual, and he explain what he was doing, as well as clarified any terms that is not known to the average layman. As a result of this, I will absolutely recommend other people to use their services.

Review 53 (2022-06-16 - Rating: 5)
I can’t say enough how lucky I’m to have found Joe from Richmond Plumbing and Heating Co. I’m an investor, buying houses that often need a lot works especially for plumbing and heating system. I googled and they were the first on the list. So I called and Joe showed up promptly, he was very knowledgeable and professional, not only gave me a reasonable price, but also delivered a quality work, and were all done in a timely fashion. I have them to take care of all my plumbing works for every house I purchase ever since. Joe and Richmond Plumbing and Heating Co is very responsive, reachable, and reliable. Highly recommend to all the homeowners.

Review 54 (2023-05-02 - Rating: 5)
The Richmond Plumbing Team from my initial call to their office coordinated with me the best approach needed to replace a tub drain in a tenant occupied apartment. The building is a 1920s 2-Family era building, and the tub drain location and replacement can require much work, knowledge and skill to make a proper and timely repair. The Richmond Plumbing Team brought it all and their A Teams approach reinforces why they are my first call.

Review 55 (2024-12-20 - Rating: 5)
Gabe and his crew are excellent, trustworthy, professional, and their work speaks for itself. Me and my wife are very happy with the job they did for our home renovation.

Review 56 (2024-05-24 - Rating: 5)
Ive been a long time customer and fan of RP since the 1990s - great work, very neat and go beyond to make sure everything is perfect. Thank you Tyler & team!

Review 57 (2024-11-20 - Rating: 5)
Rod & Joe were awesome and very professional. I highly recommend this company to anyone who needs a plumber! 5 stars!

Review 58 (2023-03-27 - Rating: 5)
Since moving into my house in 1994 I have experienced water backups despite having several sump pumps which tended to overheat during continuous and heavy rain storms. Many plumbers have come and gone with poor band-aid solutions and little insight around the real problem.Last summer Chuck Plugues from Richmond Plumbing took a different approach. He was determined to figure out the root cause and would not accept a well manage the water after it backs up solution. While doing another important plumbing job in my house, he came up with an idea that required some digging but eventually found broken PVC pipe that terminated two feet underground in the middle of my lawn. Rain water had no where to go except backup into my house and engage the sump pumps.Chuck and partner Anthony Fahallah found the problem, replaced the pipe and built out to a point of safe release. This was about nine months ago. Since that time, the sump pumps have never engaged, NEVER! When we have heavy storms, the water flows through pipes freely and releases away from the house.To sum up, we had 28 years of water backup. Thanks to Chuck, Anthony, and team from Richmond Plumbing, I am able to take naps during major storms without hearing the screaming sensors and sump pumps. Thanks Chuck: You are the best!

Review 59 (2024-07-22 - Rating: 5)
I recently had my heat system installed by Richmond Plumbing and I couldnt be happier with the service provided. From start to finish, Richmond plumbing was professional, knowledgeable, and efficient.The installation process was smooth, with clear communication every step of the way. Richmond plumbing took the time to explain the system and ensure everything was working perfectly before leaving. The workmanship was top-notch, and I am confident that the system will serve us well for years to come.I highly recommend Richmond Plumbing to anyone in need of plumbing services, especially for complex installations like a heat system. Thank you for a job well done!

Review 60 (2024-03-04 - Rating: 5)
Great job! On time! Reliable and reasonable. It’s difficult finding a good plumbing company.I recommend Richmond Plumbing.Thank you .Joe.

Review 61 (2022-10-20 - Rating: 5)
I had a leak in my utility room from a sewage ejector and one of the pumps to my french drain system was not working. Joe and Tyler from Richmond Plumbing handled both issues quickly and professionally. I have used many plumbers in the past, but I must say that Joe and Tyler were among the best that I ever worked with. I will definitely be calling Richmond Plumbing and asking for Joe and Tyler for any plumbing needs I may have in the future.

Review 62 (2022-02-24 - Rating: 5)
The gal in the office was very helpful & pleasant, and plumbers arrived within a half hour to address a leak at my mom’s house. The plumbers, Tyler and Joe, did an excellent job. They were very professional, courteous, and respectful of the property (very little damage for the work that was necessary). We are very pleased with the work and this company. Thank you!

Review 63 (2022-02-04 - Rating: 5)
My mom woke up to the living room smelling like gas. National Grid came out and was not able to locate the source of the leak and warned that they would have to shut down the gas to the whole house unless I could get a licensed plumber to arrive within 30 minutes. I had heard of Richmond Plumbing through the grapevine and called them after several other companies could not get to us so quickly. Richmond Plumbing sent one of their teams out ASAP, and we never looked back. Ultimately, we worked with Gabe who did a very thorough and comprehensive investigation and found the culprit. His professionalism, skill, and genuine care for his customers are unmatched! I will definitely be recommendingRichmond Plumbing to everyone I know!

Review 64 (2022-05-02 - Rating: 5)
I have had Richmond Plumbing fix several plumbing issues over the years . All of them were taken care of in a timely manner. All were fixed with qualified employees and left the residence in clean and operating condition . In addition to having several central HVAC units serviced over the years , we have recently had 2 new central AC units installed by Richmond Plumbing . Removal , install , equipment and price were all excellent . The most value would be the staff . From Joseph Vento , to all the service guys in the field . Everyone is friendly, professional and they all do a wonderful job. I am happy to recommend Richmond Plumbing to friends and family.

Review 65 (2016-09-03 - Rating: 5)
Excellent! Highly Recommend! Amazing! We had a backup problem which resulted in feces everywhere. It was a traumatic and horrific mess. Richmond Plumbing sent Chuck and Raul, who, diagnosed and took care of our problem promptly. What prompted me to write this review was the way in which they conducted themselves, and the high level of care and respect they demonstrated towards us and our home. They were extremely considerate of us and our situation. Steve, their boss, came to assess the problem as well. We are so appreciative for their recommendations which is why our home was quickly back to being our home again. They all went way over what you expect from a Plumbing company. They helped us every step of the way and their services are fairly priced. So if you have a problem, big or small, rest assured that when you call Richmond Plumbing, they will not only take care of your plumbing problems promptly and efficiently, but they will take care of you as well. Thank you Richmond Plumbing for being there for us, when we needed you the most.

Review 66 (2018-01-18 - Rating: 5)
Weve been Richmond Plumbing and Heating customers for a few years now. When the heating company wed been using for 18 years couldnt be bothered helping us after our furnace broke on the coldest day of the year, they were at our house within the hour, and within a couple of more hours made arrangements for installation of a new furnace (including asbestos abatement) on the very next day. Theyve been just as prompt and professional whenever weve called them with a plumbing problem. I highly recommend them!

Review 67 (2024-09-12 - Rating: 5)
Great service fast and very reasonable definitely using them again

Review 68 (2022-01-21 - Rating: 5)
Richmond Plumbing is an amazing company. It is a company that I can trust and rely on. They come and do what they are called to do. They do it all. From installs to annual boiler inspections & RPZ valve inspections anything & everything plumbing. I never had a problem with them ever from the girls in the office to the service technicians or the owners. I personally think that they are amazing.

Review 69 (2020-08-17 - Rating: 5)
This is the first time that I used the companys service based on the positive reviews I saw. I had a leak from the upstairs bathrooms dripping into my living room. Mike and team were very professional, they did a series of tests to identify the source of the leaks and were able to effectively fix the issue. Their service was great, that I also them to change a couple of old faucets while they were at it. Their pricing was fair and reasonable. I Highly Recommend them.

Review 70 (2022-01-11 - Rating: 5)
I had a pipe leak on a weekend, and Mike Fernando was the plumber that came. He was definitely the best plumber that I have encountered. He was on time, took his shoes off, kept his mask on, explained every little step along the way, double checked his work before leaving. His workflow appears well thought out and concise. 100% Top notch. I would highly recommend using him and this company.

Review 71 (2020-08-19 - Rating: 5)
I’ve called Richmond Plumbing for everything from minor repairs to major issues. The office staff is always courteous and helpful. The men who came to do the jobS were respectful and clearly explained what needed to be done and any options that I had to consider. I have never been disappointed and will always call them for work in my home.

Review 72 (2022-08-31 - Rating: 5)
These guys are super friendly, professional, and knowledgeable. The whole process or installing a new HVAC system was smooth and transparent. These guys definitely earned my trust, will certainly hire them to replace my water heater next. Thank you!

Review 73 (2020-09-09 - Rating: 5)
Richmond Plumbing restored my heating system (steam boiler) by replacing certain components that had broken, e.g., the automatic water feeder. Jessie and his helper arrived on time, were personable and friendly, and performed their tasks with great skill. An entirely satisfacory experience. I highly recommend this company.

Review 74 (2024-10-03 - Rating: 5)
Rodney and Joe were very helpful. Explained everything to me. Thank you.

Review 75 (2020-10-03 - Rating: 5)
I had called another contractor to give me a estimate on a new furnace. They gave me what I thought was a good price, then I decided to call Richmond plumbing. Joe Vento explained everything to me and even told me that the other company I called was a good company as well, I respected his honesty . He gave me a price of 500.00 less than the other company. I decided to go with Richmond Plumbing. Steve and Frank arrived on time and did a great job. They removed my old furnace and cleaned the work area. They explained how the furnace and thermostat worked and tested the equipment before they left. I definitely will use Richmond Plumbing from here on in.

Review 76 (2021-01-19 - Rating: 5)
Ive used Richmond Plumbing on several occasions. They are quite professional and respond in a timely manner. I feel particularly comfortable with Joe D. who has been to my house a couple of times. Ive found him to be very professional, knowledgeable, honest and quite helpful with his advice!!

Review 77 (2020-07-14 - Rating: 5)
My toilet tank flushing mechanism needed replacement because the tank gasket started leaking. I called Richmond Plumbing who I have used several times before. Zak and Joe were assigned. They came right away, fixed the mechanism. They were very professional, courteous and responsive. I was very satisfied and will always call Richmond Plumbing again. Thank you. Gabe Arout

Review 78 (2021-02-24 - Rating: 5)
Richmond Plumbing, Heating and Cooling Corp. did an excellent job with the installation of my new heating system after I had issues with my old boiler. I was so glad to have such a quick response time after the heating system malfunctioned during the coldest part of the winter. Everyone I interacted throughout the process carried themselves in a professional manner. All COVID safety protocols were followed during the installation process and the installation was done in a timely manner. I would definitely choose Richmond again for any heating system issues.

Review 79 (2020-07-09 - Rating: 5)
Richmond Plumbing understood my needs to inspect a Boiler and to get a Building Dept approval asap. Everything was smooth until the Pandemic hit and stopped everything. Carrie was great on keeping me informed of the process. She was very patient with me and calmed me down. I will definitely use Richmond Plumbing and recommend them highly.

Review 80 (2023-02-10 - Rating: 5)
Anthony, the technician that responded to my home to look at my heating system, was prompt, knowledgeable and professional. He immediately identified the issue and fixed it. I have heat again! I will definitely use Richmond Plumbing for any future needs.

Review 81 (2020-07-30 - Rating: 5)
Time and time again I have had boiler and hot water furnace issues. Richmond has been super responsive to my issues and they are always available to talk and try and troubleshoot the problem. Just today my building had no hot water, I called them up and they were here within an hour. An hour!!! Amazing timing - these guys always seem to be there when you need them and they are always willing to share their knowledge for DIY jobs. Great company, great efficiency.

Review 82 (2021-08-03 - Rating: 5)
Excellent Service – Finding water in my garage, I called Richmond Plumbing & Heating and received a quick appt. for the next day. The plumbers, Vince and Mike arrived early. They immediately began a house inspection to determine the source of the leak which turned out to be a cracked pipe in the dining room soffit. Extreme care was taken to protect the rugs and furniture and to only open the part of the wall necessary to remove and replace the broken pipe. Vince and Mike answered all our questions and were competent , courteous and professional. Overall, the service was timely and efficient.

Review 83 (2024-03-29 - Rating: 5)
Everyone is very professional.I need to give props to Jesse, Joe D, Rob, and Anthony. I wish I can remember all the names. The phone receptionist is also top notch.They all do fantastic work and explain everything thoroughly.

Review 84 (2021-08-01 - Rating: 5)
Both Christian and Steve made a very good team. They worked diligently to remove our old system and proficiently installed the new system. They made sure the units worked well and we were comfortable. We have used this company several times now and are happy with their work.

Review 85 (2021-06-25 - Rating: 5)
We have a very old home...with some very old plumbing/pipes. Joe D and his assistant Victor were able to unclog a major clog in our bathroom tub AND bathroom sink. They worked very hard to do so and had to access the clogged pipe in an area that was difficult to access and work in. They kept at it until all was well and left everything neat and clean before they left. We are grateful for the fine service they provided to us!

Review 86 (2020-08-30 - Rating: 5)
Absolutely fantastic experience with Zach (I hope I spelled it right). We had an emergency situation with our main line backing up and water leaking into the house. We were lucky enough to have him come in a 1/2 hour when the company we originally called cancelled last minute. Zach was prompt, efficient, and respectful of our home. I’d call in a heartbeat if we have that happen again. We’ll definitely be using this company for our yearly maintenance.

Review 87 (2022-01-19 - Rating: 5)
I have been a customer for over 10 years now, managing a family home at a distance with family still living in it. Richmond P & H have made this so much easier by their professionalism and responsiveness to my needs. I come from a plumbing family, so I know more than a little about the trades. Richmond P & H is an outstanding company that I expect to hire for many years to come.

Review 88 (2020-07-20 - Rating: 5)
We recently had all sorts of problems with our A/C with all the hot weather in July. Richmond plumbing was very responsive and sent someone out to check our filters and then again to check the freon on the A/C unit. It ended up being dirty coils and they cleaned them and now our A/C is working perfectly. It is very much appreciated with a 2yr old and our mother/mother-in-law living with us in this heat! The guys were also wearing appropriate PPE which was also much appreciated.

Review 89 (2021-09-21 - Rating: 5)
Called Richmond Plumbing for clog inkitchen sink. Joe and Vic arrived on timeand removed clog. Joe suggested thatpipes under sink should be replaced. Imade appointment for last Monday andZach replaced pipes. Noticed leak nextday and Zach returned to repair it.He said leak was from a rotted pipethat he did not replace. Tried to fixit but was still leaking next day.I called Richmond Plumbing again andoffice arranged for Zach to come backand replace pipe. Zach and Timmy werevery courteous and professional. Pipe wasReplaced and tested for leaks. Everythingwas ok. I will only call Richmond Plumbingfor all my plumbing needs. The office staffwas very courteous and the plumbers are veryprofessional. They cleaned up each time theyfinished a job.

Review 90 (2016-07-28 - Rating: 5)
We had a bathroom fixture issue and the plumber we use was out of town so we checked Angies List and contacted Richmond at 1215am. They called early this morning and said they would be there between 12p and 4p which we expected to be be 4p to 5p. Instead, they arrived at 1145a and assessed the issue, gave estimate and offered to repair. We gladly accepted. Anthony and Luke, were professional, explained issue and cleaned up. Left bathroom better than they found it. Would definitely use Richmond again!

Review 91 (2021-06-30 - Rating: 5)
I had Richmond Plumbing and Heating to check my not functioning air conditioning earlier today. What a truly terrific experience!Last night I had a friend of a friend look at my system, and he told me Id need to replace my entire system, which turned out to be a huge and expensive lie.Joe came in, cleaned and recharged my system, and its working like new. He also saved me from someone, supposedly a friend who was trying to charge me $ thousands. Joe, thanks for being amazing during a heat wave.From now on, Richmond Plumbing and Heating are #1 with me.

Review 92 (2023-06-16 - Rating: 5)
Used Richmond Plumbing over the years for sewer line maintenance never had an issue.First time using them to replace my water heater great job on time no issues.

Review 93 (2021-06-16 - Rating: 5)
Zach and Carmine were terrific! I needed to have 3 new sinks installed in the house, and revamp the plumbing. They rose to the occasion. Even though, it was a big project, they never complained. They did a high quality job. Highly recommend!

Review 94 (2020-09-14 - Rating: 5)
Joseph Vento and his team “5” stars for sure! Great Customer Service, showed up as scheduled and loved the follow-up relative to quote. Not to mention, 100% professionalism! I would recommend and use Richmond Plumbing, Heating and Co, Inc. again......For sure!

Review 95 (2019-12-05 - Rating: 5)
I would like to thank and compliment Joe and Zach for their professionalism and care. I needed help with a first floor leak coming from a second floor bathroom. Because of the layout of the house it was not a simple diagnosis, and Joes determination not to destroy my house to find the source of the leak was greatly appreciated. They were thoughtful enough to place dropcloths on my floor and cleaned up after the problem was fixed. I generally dont write reviews but these guys were the best and the price fair. No hesitation ever calling them again or recommending.

Review 96 (2021-09-17 - Rating: 5)
Richmond Plumbing is very professional and they do great work. They can be a little pricey sometimes but I feel that they are fair and try to get the work done in one hour even if they need to get supplies so that they dont keep billing for more time.

Review 97 (2021-09-09 - Rating: 5)
Highly recommend this company. Sump pump failed which would have caused my home to flood beyond repair. Joe and Vic came and replaced my faulty sump pump and clogged drainage pipe just in time. Very good work and very nice, respectful guys. 5 star company for sure.

Review 98 (2022-08-25 - Rating: 5)
Richmond Plumbing does a Great Job!!!!! From Office Schedule of jobs and paperwork filings , to Mechnic , to Master Plumber everyone is professional and effective. Will use again and would recommend !!!!

Review 99 (2021-09-16 - Rating: 5)
Continued professionalism of timeliness, efficiency, reliability, honesty and courteousness. Called Richmond Plumbing for my last 8 plumbing jobs or problems and had nothing but excellent service. I highly recommend Richmond Plumbing.

Review 100 (2020-02-19 - Rating: 5)
Not everything in life is cheep, affordable and free but i have to say Richmond Plumbing really does care about tough decision makings and the care for others needs and wants. And to top if all off, their staff is incredible with responding to those needs and wants. Thank you for your services

Review 101 (2021-05-21 - Rating: 5)
I cant say enough good things about our experience with Richmond Plumbing. They were fast and professional,and more then fairly priced.And Im saying that as someone who has been in the construction field for over 35 years.Highly recommend

Review 102 (2021-12-07 - Rating: 5)
Two person team was on time and finished their work on my boiler successfully. They cleaned up after themselves. Took less time than expected, so I had an unexpected cost saving. Will use them for plumbing work next time.

Review 103 (2020-11-13 - Rating: 5)
The technicians arrived on time. They diagnosed the problem immediately and worked on a solution.The person who answers the phone knows how to treat prospective clients with respect. She made scheduling an appointment painless.Based on my interactions with the professionals this company employs, I will be doing business with them when the need arises.

Review 104 (2020-07-30 - Rating: 5)
Steve and his team were prompt, professional, and friendly. The job was finished on time and came in at the lower end of the estimate. The workers followed diligent covid protocols which gave me an additional level of comfort with their considerate and professional approach. They came highly recommended, and I understand why!

Review 105 (2021-01-23 - Rating: 5)
Nothing like living in a pandemic and to add insult to injury the hot water heater at mothers blew this morning. Richmond Plumbing came within 30 minutes of the call and came to my mothers rescue!! Timely, professional, and amazingly quick! Thank you!!

Review 106 (2021-01-29 - Rating: 5)
I would Definitely use Richmond plumbing again , they charge me a decent price for a new water heater. The installation guys Chuck and Brunk were very professional and did a great job installing my new water heater. Thanks

Review 107 (2024-05-08 - Rating: 5)
Richmond Plumbing delivered as promised. The workers were professional and Im extremely pleased with the work.

Review 108 (2021-03-21 - Rating: 5)
I tried to clear shower drain clog on my own and ended up getting snake stuck in my pipe! Mike from Richmond plumbing came and did an excellent job of getting the snake out.he was professional and didn’t make me feel like a dummy for getting snake stuck. Saved me from ripping up walls and probably saved me from my wife divorcing me. Next time I have a clog I will just call Richmond plumbing right away.

Review 109 (2020-07-03 - Rating: 5)
Richmond Plumbing redid the entire Heat/AC system in my house on all three levels. They were competitively priced, on time, and friendly. Excellent service!!

Review 110 (2020-08-02 - Rating: 5)
I dont even know where to begin to describe how satisfied my wife and I are with the wirk these guys did at our home. From the first day they arrived to give us an estimate,We got good vibes from them. There were orofessional on a level that sometimes,is not felt with other companies. They did an EXCEPTIONAL JOB AND WE HIGHLY RECOMNEND THEM. Thanks guys...YOU ARE THE BEST!!!!!

Review 111 (2021-03-19 - Rating: 5)
The workers were neat and they were able to unclog a drain that had a lot of hair. I have always been impressed with the workers from Richmond Plumbing. They are very professional.

Review 112 (2020-08-04 - Rating: 5)
Moved to a new apt. and heard what sounded like slow but hard dripping/ticking in the wall. It worried me. Even though Im out of state, I turned to my friend (not the first time), the owner of Richmond Plumbing. He broke it down like a scientist. Knew exactly what I was talking about and didnt make me feel foolish.

Review 113 (2021-11-18 - Rating: 5)
I decided to change my heating company to serve my Boiler and Im very glad I did. Jesse from Richmond Plumbing & Heating was very professional, Knowledgeable , and friendly. I would highly recommend this business to others

Review 114 (2021-10-02 - Rating: 5)
Joe D. From Richmond Plumbing was very prompt, professional, and knew what he was doing in finding and fixing my gas leak. Top notch work and highly recommend!

Review 115 (2021-09-03 - Rating: 5)
Had a emergency plumbing problem. They can within 1 hour and fixed my plumbing issues. Zack was very professional and explained everything. Would highly recommend them for and plumbing issues.

Review 116 (2021-03-19 - Rating: 5)
These guys are the best plumbers on Staten Island! As a property owner for almost 40 years, I occasionally needs pros like Richmond Plumbing to take care of heavy duty repairs.

Review 117 (2024-06-09 - Rating: 5)
Definitely recommend. They came to diagnose and repair my mini split units. It made the headache I had from the original installer much easier to deal with. Quick, efficient, professional, and prices were great. The workers know what theyre talking about and walked me through each step of the process. Wish I had used them from the beginning. But theyll be my go to for any heating and A/C issues moving forward

Review 118 (2020-07-07 - Rating: 5)
Zach was amazing and very thorough when he came out for our emergency call. He ensured to go over exactly what had happened and answered any questions we had. Extremely happy! Thank you

Review 119 (2023-08-10 - Rating: 5)
The guys were so patient and I could tell they really cared about solving this ongoing problem Ive been having in my building. I was so anxious and they were very calming and explained everything to me.

Review 120 (2024-09-09 - Rating: 5)
Great service, prompt response and talented staff.

Review 121 (2020-07-23 - Rating: 5)
Quality work from good people. They installed a new system in my home. They were professional, knowledgeable, and experienced. I use them for all my HVAC and plumbing needs.

Review 122 (2023-07-25 - Rating: 5)
The guys did a good job, well qualified when I came home from work was fully satisfied with the new AC system and good value as well

Review 123 (2020-11-24 - Rating: 5)
Simply the best. I can them with a no heat condition. They arrived within the hour. And fixed my boiler. There prices are fair and there technician are curiosity and well trained.

Review 124 (2024-07-15 - Rating: 5)
As always Tyler and his helper did a professional job installing the toilet.

Review 125 (2022-03-16 - Rating: 5)
Matt & Luis Thank you for coming to the rescue! I wish my Mom wouldve allowed me to do these repairs when she was alive! Highly recommend! Already got some referrals for you!

Review 126 (2022-07-24 - Rating: 5)
Had cc an issue with my gas line, came put immediately and setup work the next day. They were done in a few days. Everyone seemed nice

Review 127 (2022-07-24 - Rating: 5)
The service was great and the technicians were wonderful. I felt terrible with them working so hard on such a hot day and they could not have been nicer. Highly recommend.

Review 128 (2020-07-31 - Rating: 5)
Sewer line was clogged and backing up into my basement. Showed up within 20 minutes of my call. Very professional and had job done quickly. Highly recommend this business.

Review 129 (2019-02-28 - Rating: 5)
When you need a job done the correct way , I always recommend Richmond plumbing. The ownership is very righteous and I highly recommend them. Great job and a fair price.

Review 130 (2024-07-19 - Rating: 5)
Tyler and Justin arrived on time, were professional and courteous. Explained what the problem was and they fixed the shower leak.

Review 131 (2023-04-13 - Rating: 5)
Technicians were very professional, efficient, and affable. They were very patient and answered all questions and concerns. Definitely recommend the company.

Review 132 (2020-07-03 - Rating: 5)
Thank you for the hvac units installed in the living room and bedrooms, they are amazing and and so quiet. The quality of work was great and they answered all of my questions. I would highly recommend this business.

Review 133 (2019-02-28 - Rating: 5)
Amazing service from the office to the guys that showed up to fix my water heater that malfunctioned, they even got me a clean up company. I will never go anywhere else when I need someone. Ps, they got there quick to.

Review 134 (2020-06-30 - Rating: 5)
I couldn’t be happier with Richmond Plumbing. They are my 1st and only call when it comes to both hvac and plumbing. Keep up the great work guys!

Review 135 (2023-05-10 - Rating: 5)
Two workers showed up, on time, polite, professional, clearly explained what needed to be done and did fine work. Very pleased.

Review 136 (2020-08-04 - Rating: 5)
I have nothing bad to say about this company. Every employee Ive had interactions with have been professional, courteous, and kind. It is hard to find good service nowadays and I am so to have found such great service!

Review 137 (2023-05-02 - Rating: 5)
They put my water heater in 2014 no problems yet but due soon for a new one @lorraineamicothemakeupartist

Review 138 (2021-12-04 - Rating: 5)
I am so happy I did my research and found this company. They are honest, reliable, and worth the money. I will be recommending this company as well as going back to them.

Review 139 (2024-06-10 - Rating: 5)
Justin and Tyler did a great job installing new kitchen sink faucet with spray. Very professional ! Highly recommend them both .

Review 140 (2021-10-25 - Rating: 5)
Very professional, they did a great job on changing my hvac system and water heater. Fast working and very neat. Thanks guys!!

Review 141 (2021-10-30 - Rating: 5)
I had an emergency leak in one of my rentals & Richmond came in after others and saved the day & did the job no one could figure out $ prices are very reasonable … they became my in house plumbing and heating company for all my rentals … Highly Recommended !!!!

Review 142 (2022-05-18 - Rating: 5)
Very happy with working shower and toilet repair. They made sure I had the shower part information if needed in the future. Great service!

Review 143 (2018-01-16 - Rating: 4)
Richmond changed 5 radiator valves. Also troubleshooting other heating related issues. I would recommend their for their expertise.

Review 144 (2020-08-28 - Rating: 5)
Amazing and fast service!Update 8/28/2020Just used them again (Google doesnt allow multiple reviews). So great, quick service and knowledgeable staff. They answered all my questions and were a pleasure. Cant recommend enough!

Review 145 (2020-07-23 - Rating: 5)
Used excellent COVID safety procedures. I felt safe having the techs work in my home. Professional and respectful.

Review 146 (2024-06-09 - Rating: 5)
Excellent service, technicians are extremely knowledgeable. Always on time.

Review 147 (2017-12-11 - Rating: 5)
Richmond Plumbing & Heating upgraded a heating system for our tenants apartment..They were reasonably priced , professional and courteous..They arrived on time and completed the job as they promised..I wouldn’t hesitate to recommend them for anyone’s heating and plumbing needs....

Review 148 (2020-12-01 - Rating: 5)
Professional and courteous . Straight forward with detailing the issues and offered a price range for repair. Will consider for required maintenance to heating system

Review 149 (2022-10-02 - Rating: 5)
Came with in our time frame, he was very friendly and professional did a great job.

Review 150 (2023-05-02 - Rating: 5)
Ive used them 3 times and have been satisfied with the results.

Review 151 (2020-12-13 - Rating: 5)
Richmond Plumbing was wonderful Came on time Carmine was a Gentleman Very Professional I would highly recommend Richmond plumbing

Review 152 (2021-09-23 - Rating: 5)
Honest pricing and best crew...went out of their way to install range,hot water heater and repair toilet flange quickly and correctly.

Review 153 (2024-06-08 - Rating: 5)
Great professionals!! Responded immediately and fixed the problem in less than a half hour.Will use them all the time in the future!!

Review 154 (2022-08-16 - Rating: 5)
Very professional and they new exactly what to do fast and efficient service explained everything they had to do would highly recommend your business

Review 155 (2022-05-17 - Rating: 5)
I have used Richmond Plumbing a number of times. They are knowledgeable and professional.

Review 156 (2024-01-09 - Rating: 5)
Called upon Richmond Plumbing to replace a bathtub drain that was leaking. As in the past, they responded promptly, honestly,and courteously. The 2 young men Carmine and Jack were well skilled and very professional. They kept the job neat and clean as well. I will always use them for my plumbing needs.

Review 157 (2017-08-22 - Rating: 5)
Showed up fast. I mean, 40 minutes fast. Knew what was wrong and fixed it for a fair price. Honestly can not ask for more than that. Made a worrisome moment 100 times better.

Review 158 (2023-11-17 - Rating: 5)
Super fast service, technicians were extremely knowledgeable and friendly. Would love to have signed a contract with them if I wasnt already locked in with the other company who did not respond accordingly and told me that because I did not have the service contract on the heaters that we would have to wait until next week. Both water heaters went that day, and all I got was we cant help you. Richmond plumbing took care of us the same day as if it was an emergency. You know why, because it was.Thank you so muchTj Matos

Review 159 (2019-02-28 - Rating: 5)
Very professional and extremely courteous!!!! Came right on time and had great customer service. I recommend everybody use them!!!

Review 160 (2023-07-15 - Rating: 5)
Great job from setting up the appointment to the work that was completed. Thanks

Review 161 (2021-01-05 - Rating: 4)
They were very professional, true to their word. They were on time and cleaned up after. I would recommend them to anyone.

Review 162 (2024-06-05 - Rating: 5)
Call Richmond Plumbing for help installing a sink in my elderly mothers apartment and received an appointment the next day. Tyler and Justin arrived on time, installed the sink and had things running in no time. They were very professional and respect full and updated me every step of the way. Thank you!

Review 163 (2022-12-16 - Rating: 5)
Excellent experience with their plumbers. Demonstrated professionalism and patience.

Review 164 (2022-01-20 - Rating: 5)
Very knowledgeable professional and neat. Took old burner and parts away. Very satisfied

Review 165 (2023-12-27 - Rating: 5)
Great service. Very fast and professional.

Review 166 (2017-11-11 - Rating: 5)
I have utilized the service of this company for a number of years and I am completely satisfied with the service provided . The service is timely and informative

Review 167 (2021-09-16 - Rating: 5)
They were excellent as usual. Ive used them for years

Review 168 (2020-08-20 - Rating: 5)
Great people in this company trust ,professional attitude, thanks again great job save me A lot of headache 🙏

Review 169 (2021-12-04 - Rating: 5)
Both guys were great , honest, on time and very respectful.

Review 170 (2022-07-25 - Rating: 5)
I am very satisfied with the services provided. Susan, the office manager is courteous, understanding and easy to talk to. Services provided are top notch and value for the money. The workers are insured, certified and reliable. I gave them the maxim-able stars and highly recommend them.

Review 171 (2022-02-01 - Rating: 4)
Boiler stopped working on coldest week of year, they came the next morning..it was fixed in an hour.

Review 172 (2022-02-13 - Rating: 5)
I have found Richmond Plumbing and Heating Co. online when I had an emergency. This company is 24/7. Owner showed up in less than 2 hours, checked the leaking water heater and started draining. Quickly detailed estimate and gave me a fair price. His crew replaced the water heater this same day, the work also required to modify gas, water and vent pipe. Very professional and knowledgeable, honest guys, who clean after themselves. A week later I used them to clean the boiler. Do I recommend them, will I use them, 150% Yes.Thank You Richmond Plumbing

Review 173 (2021-11-08 - Rating: 5)
I had a sewer backup in the basement after the storm Ida on 9/2/21 and had a few plumbers who came to the house but did not resolve the problem until JOE D and AIDAN from Richmond Plumbing. They are not only professional and honest, but they are also very friendly and courteous. They provided a solution and a way to install a sump pump to the sewer last week. It hasn’t rained after the sump pump was installed, odor from the sewer was gradually reduced after installation, and was definitely well installed.Thank you, JOE D, and AIDAN. They both absolutely deserve 5 stars, and I will always call you guys for my plumbing needs. 😊

Review 174 (2023-09-30 - Rating: 5)
Quick and very neat in the work and reliable on time!

Review 175 (2024-04-25 - Rating: 4)
Fixed my issue in a timely manner.

Review 176 (2023-02-04 - Rating: 4)
I have always use richmond plumbing for more than 25 years. They are familiar w/ the old homes on s.i. i do not feel comfortable with using some one else. I had a bad experience with another company

Review 177 (2023-07-24 - Rating: 5)
Great work. Thank you for your help and service

Review 178 (2023-02-01 - Rating: 4)
Responded quickly to 2 separate, time-sensitive calls and made necessary repairs. Service was done professionally and efficiently. Richmond Plumbing is not the lowest priced outfit available, but they are easily accessible, quick to respond, they get the job done and they are very pleasant to work with.

Review 179 (2022-10-02 - Rating: 5)
The service guys were prompt, informative, professional and caring!!

Review 180 (2023-05-20 - Rating: 5)
Richmond Plumbing replace an old pipe under the floor in my basement. They were efficient, professional, and trustworthy.