Platinum Plumbing & Heating

Located in Staten island, New York

Address: 66 Broad St, Staten Island, NY 10304, United States

Phone: +1 718-273-7330

Rating: 4.6

Review 1 (2024-12-24 - Rating: 5)
I was very satisfied with the job done by Billy. He came when he said he would and fixed the pipe that had burst very quickly. He also gave very good advice for what to do to prevent the pipe from bursting in the future (and gave the phone number of someone that could help) and answered all the questions I had related and unrelated to the job. He also taught me how to safely turn the water back on in my house. Would definitely call him again for any future issues and would recommend him if you are looking for any plumbing fixes.

Review 2 (2020-06-19 - Rating: 5)
We had an excellent experience with our plumber, Billy. Came promptly after our kitchen faucet plumbing failed, causing our dishwasher to flood the kitchen. The problem was diagnosed immediately and the new faucet was installed with no problem. Billy is knowledgeable and courteous. I would not hesitate to call Platinum again. Reasonable price, too.

Review 3 (2020-09-13 - Rating: 5)
We were very pleased with Billy’s work. He answered my call, showed up and was very professional and got the job done. Everything works fine now. I would use him again and would recommend him to anyone in need of a licensed plumber.

Review 4 (2020-03-20 - Rating: 5)
We have been using Platinum Plumbing for over 10 years. Billys work ethic and the quality of his work has always been above expectations. He is a true professional, who takes pride in his work...AND he arrives as promised!

Review 5 (2020-11-29 - Rating: 5)
We just moved into our house and our contractor left us in a bad spot. Our new and costly Navien system wouldn’t fire up. No heat, no hot water, mid Nov. I called around, and after two not so great calls, got a hold of Billy. By chance, or I should say miracle, he was in the neighborhood. He said 10-15 mins and I think he was here in 9.The man probably only meant to take a look and diagnose but he saw I was in a bad spot. He took the time to disassemble the unit, figured out the pump wasn’t working properly, called Navien and got the pump ordered. Still, that meant no hot water or heat until this part comes in (who knows how long), so he took another look. Low and behold, he got it going. Tears. Tears!TL,DR: First hot shower in my first house, I’m here to tell you: don’t call any old plumber. Call Billy.

Review 6 (2020-03-07 - Rating: 5)
Owner of this establishment was there when he said he would be.He installed hot water heater after I had flood in my basement. He gave me a price and finished that same afternoon so my family was most happy of the choice I made in picking this plumber.Would use him again if needed.

Review 7 (2020-08-11 - Rating: 5)
Billy showed up when he said, was very professional. In and out, no muss, no fuss. Now I can flush my toilets without it coming up in the showers. Have to say, the wife really didnt like that side effect! Now its back to normal. If I need future plumbing help, I will be calling Billy.

Review 8 (2021-04-04 - Rating: 5)
Its very good company, specially owner of this company Thomas is very nice helpful person. He understands customer problem and comes without delay and does very nice honest and genuine Job. My experience with this comp[any is supper satisficed and excellent . I highly recommend this comp[ay for Plumbing & Heating.

Review 9 (2020-06-14 - Rating: 5)
My husband TJ has used Platinum Plumbing 3x; twice to replace water heaters and once to replace bathtub plumbing. Billy provided great work, professional service and just a very nice guy!

Review 10 (2020-03-25 - Rating: 5)
Thank you again Bill Andrade III, for responding quickly and coming out to my home in Manalapan nj and doing a great job with my gas stove! You were fast and professional in figuring out the problem, and went above and beyond to fix the problem!! My husband and I can’t thank you enough and would recommend you and your company to our friends and family!! Great job!!!!

Review 11 (2020-03-07 - Rating: 5)
I recommend to everyone ! He is very knowledgeable and came to fix an issue I had with a prior plumber not doing the job correctly. He let me know what was wrong, haven’t had an issue since and is worth every penny !!

Review 12 (2020-04-25 - Rating: 5)
Called on a Saturday morning he arrived by 1 o’clock diagnosed the problem and advised us on what needed to be done. He has done a lot of work for us in the past. Always satisfied with his work. Highest recommendation.

Review 13 (2020-03-24 - Rating: 5)
Owner Billy was Awesome to deal with.was very helpful with my plumbing problem, did a great job from start to finish and very affordable.would highly recommend. A+++Thank you

Review 14 (2022-11-05 - Rating: 5)
Billy was polite and professional and gave my wife and I a great price! Thank you Platinum Plumbing.

Review 15 (2022-11-18 - Rating: 5)
Great Job he did very fast and convenient professionally i Recommend to anyone who needs a Plumbing and Heating Service.

Review 16 (2020-09-05 - Rating: 5)
Great Experience Bill arrived Exactly the time he said he would and performed clean an excellent work would give 5 more stars if possible👍

Review 17 (2023-01-05 - Rating: 5)
Billy came and took care of my corroted pipe in my bathroom.He explained everything he didAnd the reasons plumbing goes bad.He was very informative and workedNeatly and quickly. I give himMy highest rating and recommend himFor a job done well. Call him. You won’t regret it. 👍👍👍

Review 18 (2020-06-05 - Rating: 5)
Very professional. Came at the specified time and worked efficiently and accurately while keeping me updated on what’s going on.