Genuine Plumbing & Heating

Located in Staten island, New York

Address: 50 Androvette St, Staten Island, NY 10309, United States

Phone: +1 718-605-6201

Rating: 3.9

Review 1 (2024-05-01 - Rating: 5)
Received professional and efficient service from both the office and plumbers. I called in an emergency job and they coordinated technicians to be onsite within 2 hours! Unbelievable service! Highly recommend to anyone who is looking for a diversified plumbing company with very experienced plumbers and office members! The dispatch department goes above and beyond to ensure top tier service from start to finish. Definitely the best plumbing company I’ve dealt with.

Review 2 (2021-02-04 - Rating: 5)
The plumbers from Genuine did an excellent job. They were incredibly professional the entire time. Plumbers can very easily get a bad wrap, but these two walked me through everything they were doing and what was going on during the time. As they were working the job took on added complexity because of the ancient pipes at the apartment. To make up for the lost time, they even stayed during lunch. Very helpful and friendly. Would recommend again.

Review 3 (2019-11-15 - Rating: 5)
Lou from Genuine Plumbing & Heating was a joy to work with! He was so professional and efficient while also going the extra mile to ensure all of our radiators were working properly. The best experience I have ever had with a serviceman hands down and I could not be more grateful.

Review 4 (2020-02-29 - Rating: 5)
There is nothing that i hate more than having plumbing problems. I consulted with my local parish and asked who do they use when they have plumbing problems, and they told me to call you guys.Louie was the person that came to help us,. We discuss all the options to solve my problem, and I simply asked him to do what he would do in his own house if he faced the same problem. He understood my anxiety and worry, and did great work.My problem is solved. He took the time to explain the repair, the way I needed to work with in order to avoid the problem to happen in the future.I would recommend this company to my family and friends.

Review 5 (2021-04-23 - Rating: 5)
They were on time. Worked very cleanly so as not to mess up your home. Worked efficiently and cleaned up nicely afterward. And very friendly which made an unpleasant necessity much easier to deal with.

Review 6 (2023-01-13 - Rating: 5)
Very professional, responsive, friendly and on time. They efficiently fixed our plumbing issue with friendly service.

Review 7 (2021-04-02 - Rating: 5)
Ive used this company on many of my buildings commercial and residential and their professional team helped me with all of my project planning and executing a all my projects and emergency repairs they have a large team so no matter how big my project I have always gotten it done within a reasonable time no matter what the challenge my building faces I reach out to their team and they have a solution that is the most important thing for me and my tenants