Mr. Rooter Plumbing of Reno Sparks

Located in Sparks, Nevada

Address: 1655 Marietta Way Suite 102, Sparks, NV 89431, United States

Phone: +1 775-432-0538

Rating: 4.4

Services

Online estimates
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-01-06 - Rating: 5)
I had a very positive experience. I called and voiced a complaint regarding something that was never brought up before even though previous plumbers from Mr Rooter were under the house (a few years ago). The manager, Chad, came out to look at Everything that had been done over the past few years by them, and is fixing anything that was not done correctly, or up to his standards. I recommend Mr. Rooter to everyone. Chad is really great to work with and make sure the job is done and done right, and is completely honest with how things work.-Update: They worked pretty much all day yesterday to finish what is hopefully the last thing needed to be done. Luckily the weather was nice, but the water they were working with definitely wasnt.I continue to recommend Mr. Rooter to everyone when they ask for a plumber. Very happy customer.

Review 2 (2022-07-28 - Rating: 5)
Mr. Rooter plumbing was great! I called because there was a clog somewhere in my kitchen sink pipe which caused dirty water to flood all over my kitchen floor. I was worried because I was leaving on vacation the following morning. I called them, explained my situation and they were able to get someone to my house in an hour. The tech who showed up was extremely professional and helpful. He ended up snaking the pipe and cleared the clog! All in all, the service was excellent and affordable. Thank you Mr. Rooter for relieving this stress!

Review 3 (2022-06-10 - Rating: 5)
Chad and his team at Mr. Rooter plumbing were amazing. We just purchased our first house, and as soon as we moved in, sewage started leaking under the house. Chad was very frank from the beginning about all of the plumbing issues we had, and did a great job advising the best solutions, while keeping cost in mind. They documented everything and kept us in the loop the entire time. They worked extremely fast and did the best they could to get us back up and running as quickly as possible. We still have more plumbing issues to take care of with the main sewer line, but we started replacing the plumbing under the house first. As soon as we start the main line work, I will definitely be calling Mr. Rooter.

Review 4 (2024-12-18 - Rating: 5)
Tech was very nice came ove on a holiday weekend and got it all working. Thx!

Review 5 (2019-11-13 - Rating: 5)
Rich Jolly was awesome! He was professional, informative, patient with all of my questions, and did an A+ job installing my water heater! I recommend him to anyone who needs any kind of plumbing work! He never pressured me, got it done in a timely manner, and cleaned up after the work was done. Mr. Rooter is a great company and they are so lucky to have Rich! Thank you very much!Claudia Bianca

Review 6 (2020-10-11 - Rating: 5)
Not only did Mr. Rooter have a fast response time, but Richie (service technician) took the time to assess the problem, explain everything to me as he went along, and went above & beyond unclogging my drain. Instead of charging me for simply running a drain snake (as some other companies had quoted) he was able to replace some bad pipe and completely solve what had been an ongoing problem.Professional and knowledgeable. I would highly recommend, and I know who I will be calling for any future plumbing needs

Review 7 (2020-08-04 - Rating: 5)
Mr. Rooter was the most responsive plumbing company out of the numerous ones i called about getting a quote to replace my water heater. They were busy too but managed to come the next morning with a new water heater and did a great job on the install. Good value too.

Review 8 (2022-10-23 - Rating: 5)
Chad came out twice for a drain issue in a shower. He was on time, very professional, very friendly, resolved the issues and discussed prevention to avoid future issues, and did so within our budget. We highly recommend Mr Rooter and would use their services again.

Review 9 (2021-04-15 - Rating: 5)
Chad and Justin were outstanding, they went out of their way and worked late to finish the job. They did everything they could to help us with the insurance people but the insurance people were no help at all.Chad and Justin were very helpful and knowledgeable but mostly, they helped put us at ease and reduced the stress of a major repair. Thank you fellas and keep on doing what you do. (MH&R) Much Honor & Respect.Yes I would recommend Mr. Rooter Plumbing to anyone who needs professional service.Clint & Shelly Rhodes

Review 10 (2022-01-15 - Rating: 5)
I had an emergency break in a hose bib line that flooded my whole basement. Eric came out to my home to fix the broken pipe the same day I called him. He waited for me until I got off of work. It was late in the evening and he diagnosed where the break was immediately. He was very professional and tidy. He cleaned everything up after the fix perfectly. He was very empathetic with my whole emergency situation. I definitely would use them again!

Review 11 (2020-09-24 - Rating: 5)
Wonderful experience. I was told how to shut off the leaking water heater over the phone. The plumbers arrived early to fix and weld the pipe and found a second leak in the process of fixing the first. Polite, efficient, and they got the job done right. Highly recommend.

Review 12 (2021-05-19 - Rating: 5)
Professional and knowledgeable team that worked hard to get this poorly designed septic system flushed out and fixed RIGHT. Chad and his team corrected poor plumbing and optimized the system flow, including methods for maintaining these improvements for low to no cost going forward. I would recommend Chad and the Reno Mr. Rooter team to anyone who wants their system to work its best!

Review 13 (2021-04-08 - Rating: 5)
Chad was quick to respond, find the problem and provide immediate help. He followed up with a plan and estimate. Unfortunately for him, our house was still under the home warranty and we had to use one of their venders who fixed the leaky pipe, but did not address the bigger problem.

Review 14 (2022-08-13 - Rating: 5)
Mr Rooter was absolutely fantastic. Chad completely took care of us when our main water line had a puncture and needed to be replaced. I 100% recommend using and going through Mr. Rooter.

Review 15 (2020-06-28 - Rating: 5)
I needed a complete bathroom gut and re-do, including plumbing for a utility sink, washing machine, and kitchen sink in a commercial space in Stateline. Richie and Jacob arrived on time, worked quick and professionally to get the job done. They even came back the same day when I noticed a leak. I wouldnt consider anyone else for my plumbing needs, at my shop or in my home.

Review 16 (2020-01-04 - Rating: 5)
Polite. Trustful. Component. Repaired 130 feet of water main. About 20 hours to excavate, replace, and cover the main, plus another 4 hours to level the yard where they had to excavate. Typically 3 staff on site. Responded within about 2 hours of the call.

Review 17 (2020-07-22 - Rating: 5)
Richi was professional, courteous, and had a high attention to detail. We had our entire house replumbed by Mr. Rooter and would highly recommend them in the future to anyone needing a plumber!!

Review 18 (2023-08-01 - Rating: 5)
They came promptly, were professional, did the job. Cant ask for more. I cant comment on the price - I know little about what such services should cost but it seemed fair.

Review 19 (2024-05-04 - Rating: 5)
Eric did a great job. Nothing is leaking. What more can you ask of a plumber :)

Review 20 (2020-12-08 - Rating: 5)
Your plumber, Chad was very professional and knowledgeable. He is a great asset to your company. Whenever we need service again we will certainly call on Chad.

Review 21 (2020-04-23 - Rating: 4)
Arrived on time bringing along the proper equipment to do the job. Hydrojetting of clogged line in a crawl space wasnt the most pleasant job but Ritchi worked hard at it until he got it reopened and cleaned out. We especially appreciated his willingness to educate us as to what the problem was, what caused it, and how to prevent it in the future.

Review 22 (2021-05-19 - Rating: 5)
Mr. Rooter installed two faucets, The plumbers were very courteous and explained their work as they went along. The work was done efficiently and quickly.

Review 23 (2022-07-01 - Rating: 5)
Chad and his team are amazing! They are there for you as the customer, fair prices, do an efficient and pristine job, and will always be on your side to get your home back to normal!

Review 24 (2020-06-26 - Rating: 5)
I have called these guys twice and I am extremely happy with the service.The prices are very good. I was worried at first that they would charge a fortune but they did not. The people they sent were very professional. I am a customer for life and very happy with them!

Review 25 (2020-11-05 - Rating: 5)
I found this company on yelp.I called to have someone check a a small leak.They were out the next day and relaced the cracked pipe.Im very happy with this company. I would recommend them.

Review 26 (2020-11-07 - Rating: 5)
Our toilets were backed up on Sunday morning, and I reached out to Mr. Rooter for help. Within hours they were at my house and resolved the problem.

Review 27 (2022-08-21 - Rating: 5)
I posted a need. Joshua from Mr rooter responded and came out quickly on Saturday morning. Did a great 👍 job. I appreciate good quick service. Thanks ☺️

Review 28 (2020-04-01 - Rating: 5)
Very fast to respond both by phone and showing up at the door. Service was done professionally and pricing was better then the competition. Over all a great experience as far as clogs can go.

Review 29 (2022-06-29 - Rating: 5)
Fantastic service. The plumber was on time, wasted no time getting to the work, and did a great job. Absolutely no complaints.

Review 30 (2022-11-20 - Rating: 5)
Cleared roots from main line. Showed root damage using a camera and recommended repair options. Fast, efficient, and honest.

Review 31 (2023-06-29 - Rating: 5)
We got friendly, quick service. We will use them again when needed for our shop.

Review 32 (2020-08-04 - Rating: 5)
Richie and his team were fantastic! Fast, reliable service and a job well done! Thank you!

Review 33 (2021-03-23 - Rating: 5)
Great job. The assigned plumber is a great guy who did outstanding work!!!

Review 34 (2020-07-24 - Rating: 5)
Very informative and thorough. They didnt mind me assisting with the job. I would definitely recommend them.

Review 35 (2022-04-05 - Rating: 5)
I am currently in the middle of house repairs due to water damage from our water heater but so far we are beyond satisfied with Chad, He is the Field Manager of Mr. Rooter and he has been professional and proficient explaining in detail our issues/damages going out of his way to ensure everything is dealt with correctly and timely. Even as to return after 9pm to continue his work and to return mid day another time just to check a slight leak making sure theres no more damage being done while we wait for our restoration team to attend to all of our water damage.

Review 36 (2022-08-07 - Rating: 5)
We called quite a few plumbers and Joshua from Mr. Rooter came over with in the hour of my phone call, to try and unclog my septic pipe. I was very happy with the service he provided. He was very professional the whole time he was at my home,even when the job took longer than what was planned,

Review 37 (2023-02-15 - Rating: 5)
Wonderful. Always wonderful. Very knowledgeable and very friendly.

Review 38 (2021-03-12 - Rating: 5)
Mr. Rooters technician came as quickly as he could to answer our broken pipe emergency on a Saturday evening. He used his knowledge to address our unusual emergency and was able to stop the water from gushing into the house. His calm professionalism and plumbing expertise help to save the day.

Review 39 (2021-02-13 - Rating: 5)
Excellent service! We needed a plumber on a weekend. Chad was here within 2hrs. He had the toilet fixed and educated the user within 1 hr. I will definitely call Mr Rooter next time I need plumbing work done.

Review 40 (2021-02-16 - Rating: 5)
These guys are awesome period! Chad came out the same day and fixed sewer problem in a little over an hour. Another local plumber I hired last week was unable to fix it at all. Chad charged me half of the price to fix it as the other company quoted just to inspect it. Don’t waste your time with other plumbers. Mr. Rooter is the best.

Review 41 (2022-09-19 - Rating: 5)
The amount of work that they accomplished in 2 days replacing my water line was incredible. They made it just in time before the city started to work on the sidewalks that would have covered the water main.

Review 42 (2020-08-28 - Rating: 5)
HIGHLY RECOMMEND....To say I was pleased with the service I received from Mr Rooter, would be an understatement. We had a leaking main valve outside our house. It was causing some pretty substantial pooling/flooding in front of our house.I called Mr Rooter that afternoon and they had two guys show up within 2 hours of the call. The guys were super nice and professional. I showed them where I found the leaking valve and where the water was coming up and pooling. The water was also running into the street. I had to shut the water off to the house for the night.It was already late that day so they said they would be coming back. They provided me with a quote and stated they would be back soon. The next morning at 7am sharp, I received a call from (the owner I believe). He said they would be coming out ASAP.The same 2 guys from the previous day arrived just after 8am and got to work. They were very nice and professional and told us every time they would be leaving to get a part and explained our costs thoroughly.The Mr Rooter guys worked at our house for over 9 hours and got the job done. The price was fair and they were very efficient.I got a call from the owner afterwards and he asked if I had any questions and explained everything in detail. If you are looking for any sort of plumbing needs, use Mr Rooter!!!

Review 43 (2023-02-23 - Rating: 5)
I had a lot of plumbing issues at my house. Mr. Rooter took care of all repairs and replacements.

Review 44 (2022-08-01 - Rating: 5)
Very professional and knowledgeable. Would definitely call again.

Review 45 (2020-04-28 - Rating: 5)
They were the only people who I could get to come out on the weekend and was I ever grateful. They did a great job. Will for sure call them again!

Review 46 (2020-08-25 - Rating: 5)
We had a sink that had a slow drain & backed up sometimes for way too long, Drano never worked ! We finally called Mr. Rooter & they sent technician Richi out the next morning & he had it all fixed in less than one hour ! Drain works perfect now & the water pressure is much better too at that bathroom sink. Amazing customer service & nice honest plumbers that are a pleasure to do business with, Thank you Mr. Rooter of Reno /Sparks, we will keep you on speed dial.

Review 47 (2023-02-11 - Rating: 5)
Great knowledge…friendly and fixed problem in a timely manner.

Review 48 (2020-10-16 - Rating: 5)
Richi the plumber was excellent. He did a great job clearing the drain in my bathroom and installing a new faucet in my kitchen. He pointed out and took a picture some dry rot that had occurred from my old faucet as well. His service and attitude was beyond my expectations. Thank you Mr. Rooter and Richi for all you do.

Review 49 (2021-01-26 - Rating: 5)
Repair washing machine line installing a waterline in my refrigerator and gas line to my dryer very comparable prices and extremely reliable

Review 50 (2019-02-15 - Rating: 5)
Mike the plumber did everything I did plus and then went above and beyond the standard, best part, he showed up earlier than what dispatcher had stated, I was very pleased with his dedication, this job was enormous compared to your standard service job. This is the most serious statement ever made by me.

Review 51 (2020-10-25 - Rating: 5)
Excellent service, professionalism & courtesy. Richi Belknap is terrific. Thank you!!

Review 52 (2020-04-16 - Rating: 5)
I needed them on a Saturday, I called and it so happens that he was down the street! The technician found the problem right away and was gone within an hr.He was very courteous, professional and prompt!!!